Citi APAC O&T Management Associate Program

Our ambition:
To be the worlds digital bank.

Your opportunity:
To be a part of the team that pioneers new frontiers in banking.

Digitization
is changing society, creating a connected world of infinite possibility. The new bank customer will be a digital native, born into this new environment, taking it and all its potential for granted.

Citi
is pioneering the digitization of the industry to re-define banking.

And at Citibanks cutting edge is its Operations & Technology team.

Citis innovations impact the banking world

1897: First bank to open a foreign exchange department 1977: Pioneered the ATM so you can get cash when you want it

2006: Pioneered the Worlds First Card less Biometric Payment Service.
2010: Pioneered Smart Banking to do almost all your banking without visiting a branch.

Citis innovations impact the banking world

Citi was a pioneer among financial services companies in the mobile space, having launched its first smart phone app in 2007. Mobile Banking: Over 1.5 million users in Asia Pacific - highest mobile banking user base in the region Tablet Banking: Citibank for iPad was launched in July 2011 and Citi became the first major U.S. bank to depart from traditional ledger-style banking and offer graphs and visual representations of consumer banking accounts and transactions

What exactly is Operations & Technology?

It is Citis competitive differentiator

Different business units: Consumer Operations Securities and Banking Operations TTS/SFS Operations Citiphone Technology Risk and Control

Scale of APAC Operations & Technology

15,000,000,000,000,000 3,200,000,000 130,000,000 122,000,000 100,000,000 Japan 10,000,000 2,300,000 120,000 100,000 78,550 24,000 26,000 8,626 13,766 2,509 1,500 17 8
New Zealand

15 Peta bytes of raw storage (equal to 480-yr long MP3 file) Online Transactions per month Asia Pacific collections processed each year Asia Pacific payments processed each year Instant messages sent per month Internal emails sent per day, delivered within 60 seconds Batch jobs processed per month Telephones Desktops / Laptops / VDI Mailboxes Mainframe MIPS Total Network Bandwidth (MB / Sec) Blackberries Servers

Korea China

India Bangladesh

Hong Kong Taiwan

Vietnam
Thailand Brunei

Philippines

Sri Lanka Malaysia

Singapore

ICG Tech applications

Citibank sites supported Asia Pacific countries with Citi operations 2 strategic data centers and 6 satellite centers Singapore, Hong Kong, Japan (3), Korea (2) and China supporting 35 Countries

Indonesia

Australia

Regional Hub COE Site

Technology Centers of Excellence

Singapore Hong Kong Shanghai Dalian Manila Kuala Lumpur India Regional Data Center International Command Centers COB Data Center GCT COE CTI Customer Service COE CTI Customer Service COE CTI COE GCT COE, CATE COE

The Citi APAC O&T Management Associate Program

Program Definition and Selection Criteria

The Asia O&T Management Associate Program is a 2 year developmental program that aims to groom high potential junior talent to enable them to take on critical mid career positions within Operations & Technology. The program is uniquely designed to provide participants with a mix of challenging cross functional and cross country assignments, comprehensive training programs tailored on competencies that are critical for next generation leaders, personalized coaching and mentoring opportunities and exposure to senior management.

Eligibility Post graduate degree from a premier B school. Strong, long-term commitment to a career in Operations & Technology Ability to think out of the box and strong leadership skills Ability to act as an owner and deliver results

Program Competencies
Assignments 70% on the Job*

Technical Competencies
Drives Client Value* Delivers Results* Leads change* Problem Solving & Decision Making Analytical skills Project Management Expertise Industry Awareness/Knowledge Subject Expertise

Behavioral Competencies
Engagement& Support 20% Learning from others*
Acts as an owner* Works as a partner* Builds great Team* Global Mindset Cultural Awareness Interpersonal skills Influencing skills Innovation/Re-engineering

Training 10% Classroom training*

Program Framework
Rotation 2 In Country (12 months)

70% On the Job

Rotation 1 Take on a full time well defined role within Country O&T to gain a good understanding of the business and deliver against set objectives. (12 months)

Option to be considered for the LDP program

20% Engagement & Support

Cross country and Cross Functional Projects (Participants will work in virtual teams carefully selected to promote cross cultural learning on projects screened and vetted by LDC to maximize regional and cross functional exposure)

Access to Senior Management Lunch & Learn, O&T podcasts, Speaker series

Support-Leadership Development Committee, Regional Program Manager, Country Program Manager, Mentor, Alumni network.

10% Training

BLAZE (1 Week onsite training in Singapore) Business Overview, Design ,Presentation skills, Emotional intelligence, Globe smart, Managing your career/Org Savvy, Innovation, Strengthening your business acumen, Site visits.

In country training (On going) Technical training, certifications, project management

The Leadership Development Program (LDP) is a 2-year program that aims to accelerate development and provide breadth of experience for employees to become future leaders in Asia Pacific Operations & Technology. LDP provides geographical, functional, and product rotations, intensive training, mentoring, networking and exposure to senior management, which participants are empowered to use to meet career objectives.

Eligibility & Selection Criteria Exceptional performance during the one year in-country rotation Strong, long-term commitment to a career in Asia Pacific Operations & Technology Must be mobile; willing to live and work outside current country of residence for the duration of the program

Program Framework
Final Placement In O&T (The final placement will be decided based on business need in conjunction with Participants interests)

70% On the Job

Rotation 1 (6 months)

Rotation 2 (6 months)

Rotation 3 (12 months)

Final Rotation- is split into two separate assignments. The first one would be for 8months in a business group different from the previous rotation. The second assignment would be in one of the front line business for a better understanding of banking and financial markets.

20% Engagement & Support

Mentoring Programs Participants will be assigned senior mentors

Access to Senior Management Lunch & Learn, O&T podcasts, Speaker series

ContdSenior Management-Lunch & Learn, Speaker series, O&T Podcasts, Virtual team Support- Leadership Development Committee, Country Program Manager, Mentor, Alumni network Projects 10% Training

In country training (On going) Technical training, certifications, project management

Compensation
Fixed: INR 15,00,000 Deferred Bonus: INR 2,00,000 CTC: INR 17,00,000

Questions?