Research Article

A software maintenance methodology for small organizations: Agile_MANTEMA

1. 2. 3. 4. Francisco J. Pino1,* , Francisco Ruiz2, Flix Garca2, Mario Piattini2

Article first published online: 23 MAY 2011 DOI: 10.1002/smr.541 Copyright 2011 John Wiley & Sons, Ltd. Issue

Journal of Software: Evolution and Process

Volume 24, Issue 8, (/doi/10.1002/smr.v24.8/issuetoc) pages 851876, December 2012 Additional Information How to Cite Pino, F. J., Ruiz, F., Garca, F. and Piattini, M. (2012), A software maintenance methodology for small organizations: Agile_MANTEMA. J. Softw. Evol. and Proc., 24: 851876. doi: 10.1002/smr.541 Author Information

IDIS Research Group, Electronic and Telecommunications Engineering Faculty, University of Cauca, Calle 5 #4-70 Popayn, Colombia
2

ALARCOS Research Group, Information Systems and Technologies Department, UCLMINDRA Research and Development Institute, University of CastillaLa Mancha, Paseo de la Universidad, 4-13071 Ciudad Real, Spain Email: Francisco J. Pino (fjpino@unicauca.edu.co)
* IDIS

Research Group, Electronic and Telecommunications Engineering Faculty, University of Cauca, Calle 5 #4-70 Popayn, Colombia. Publication History 1. 2. 3. 4. 5. Issue published online: 22 NOV 2012 Article first published online: 23 MAY 2011 Manuscript Accepted: 8 MAR 2011 Manuscript Revised: 25 FEB 2011 Manuscript Received: 21 JAN 2010 Abstract Article (/doi/10.1002/smr.541/full) References (/doi/10.1002/smr.541/references) Cited By (/doi/10.1002/smr.541/citedby) View Full Article (HTML) (/doi/10.1002/smr.541/full) Get PDF (1606K) (/doi/10.1002/smr.541/pdf)

Keywords:

software maintenance; MANTEMA methodology; small software organizations; scrum; COMPETISOFT; experienc

SUMMARY
Software maintenance is an important, indeed vital, activity for software companies. For many organizations, including small firms, it is also a business opportunity. In the quest to help companies of this type, for whom strengthening their maintenance process is a chief concern, we present Agile_MANTEMA. This is a methodological proposal for software maintenance, one which focuses on small companies. The methodology defines an agile maintenance strategy, setting out in detail what is to be carried out, when, how and by whom; that is to say, it seeks to give a detailed guide for the implementation of the maintenance process in these kinds of companies. Agile_MANTEMA also establishes a set of elements, such as types of maintenance, service levels and capability levels, which aim to: (i) handle the complexity that is inherent to the maintenance process and (ii) allow a small company to define its own maintenance process, taking into account its particular characteristics and needs. In an effort to improve their maintenance process, two small firms conducted an improvement project in which Agile_MANTEMA was used. The experiences reported by these companies tell us that this methodology offers a strategy that can be useful, practical and suitable for small companies as they tackle software maintenance. Copyright 2011 John Wiley & Sons, Ltd.

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