Center For Innovations In Public System

Title Hospital Management Information System (HRIS), Gujarat Location Gujarat Background and Summary The Hospital Management Information System has been envisaged to help health administrators in Gujarat to exercise an enhanced monitoring control over the functioning of government hospitals by using decision support indicators. To assist doctors and medical staff to improve health services with readily reference patient records and a work flow enabled minimal paper process and also to provide efficient and timely treatment to patients through automatic alerts during patient treatment cycle. Hospital Information System is basically meant for the improvement of quality of health and clinical care among the patients. The software helps you in developing your business and enhancing the quality as well as effectiveness of work. Proper management of key processes is necessary for the success of clinics and hospitals. Hospital Management Information System offers several management tools such as simulation, analysis and modelling, thus letting you manage the processes in a more effective way. Thus, it can be concluded that managing entire documents of your hospital in a systematic way will surely transform your hospital resources to the best quality. Name of the implementing / partnering agencies Commissionerate of Health & Family Welfare and Medical Education. Health & Family Welfare and Medical Education Department of GoG (Government of Gujarat). TataConsultancy Services Ltd.Commissionerate of Health & Family Welfare and Medical Education. Health & Family Welfare and Medical Education Department of GoG (Government of Gujarat). TataConsultancy Services Ltd. Objective Offer quality healthcare to patients in a proper and cost-effective way to improve the delivery of quality health services in the state. The HMIS has been envisaged to help health administrators have better monitoring and control over the functioning of government hospitals across the state by using decision support indicators assisting doctors and medical staff in delivery improvement of health services with readily reference patient records.A work flow enabled less-paper process and to create an efficient and timely patient treatment cycle through automatic alarms.Improve patient care and record management.Streamline operations and improve administrative and control functions.Facilitate pro-active monitoring of quality health service indicators.Provide an integrated state-level holistic view of resource utilization. Process/ Methodology The Government of Gujarat selected TCS to deploy the HMIS in its district Hospitals because of its in-depth domain expertise. The deployment of HMIS in Gujarat took place after the need assessment study carried out by TCS to determine the components and scope of the new system. This process of re-engineering also included creating an online registration system, simplification of diagnostic process through single sample collection, setting up of standardized administrative formats, setting up online inventory management, adoption of standardized biomedical waste management and allocation and efficient management of human resources under the HMIS. The HMIS software covered 30 modules covering patient, clinical, administrative and ancillary services. The HFWD (Health and Family Welfare Department) required the deployment of an integrated information system which would provide a holistic view of the functioning of all processes in these hospitals. HMIS was conceptualized to provide standard clinical and diagnostic tools, hospital management tools and a management information system for ensuring online review and monitoring of hospitalPerformances.

Beneficiaries Hospital Management and General Patients. Situation Before Implementation The absence of a coherent management system made the monitoring of diversely located hospitals difficult. Senior level officials were unable to keep adequate track on usage of funds. Information on various health indicators of the state is not maintained. Hospitals faced operational challenges and inefficiency in patient handling services resulting in wastage of time, manpower, money and a non-transparent and unaccountable working environment. Non-uniform and non-standardized handling of hospital administration related to logistical data, improper inventory management, and fund management. Cost Reduction Manual paper works has been reduced leading to transparency and accuracy in Billing. Corruption Reduction No room for malpractices because of computerization. Service Improvement Hospitals improvement in handling day to day operational challenges and efficiency in patient handling services resulted in time saving and money along with the transparency Difficulties/Challenges and Lessons learnt High cost of software development. Difficult to migrate from manual processes. Lack of tech-enabled medical personnel. Huge influx of patients. Current Status active

RESOURCE REQUIREMENTS Physical Infrastructure NA Human Resource NA Technology/ IT The HMIS software has 30 modules covering patient, clinical, administrative and ancillaryservices. Approximate Cost of Implementation Rs 30000 Per PC. Performance Indicators Improved patient care and services. The application enabled Nursing homes and clinics to serve the fast growing healthcare consumers, in a way which suits consumers pockets. The software helped to save money. It helped the administrators to enhance their operational control in a significant way and thereby streamline operations. Project Champion(s) Ms. Rita Teaotia (IAS)Principal Secretary Health and Family Welfare DepartmentGovernment of GujaratTel 07923251443

Project Contact Persons(s) Mr Rajesh Kishore (IAS)Principal SecretaryHealth and Family Welfare DepartmentBlock No. 7, 7th Floor,Sardar Patel Bhavan, Sachivalaya, Gandhinagar.Government of GujaratTelno:07923251401 ,Email:sechfwd@gujarat.gov.in Other Information (Awards/ Nominations etc.) EDGE Award 2010, Bronze medal for HMIS, National E-governance award(2008-09), Scotch Challenger Award for HMIS (2007-08) and CSI Nilihent (ComputerSociety of India) Award for HMIS (2007-08). Reasons why it should be Replicated? This HMIS Model has the potential to be replicated to provide better care to patients by automating all the major functional areas of government hospitals. Source/Reference Links http://indiagovernance.gov.in/files/gkc_oneworld_hospital_management_information_system.pdf