Documente Academic
Documente Profesional
Documente Cultură
presents
1. Scope
2. References
3 .Terms and definitions
4. Quality management system
5. Management responsibility
6. Resource management
7. Product realization
8. Measurement, analysis and improvement
Overview of ISO 9000
ISO 9004:2009
Guidelines for
performance
improvement
Overview of ISO 9000
QUESTIONS?
http://www.ptadc.com
http://moodle.accelicim.com/~onlinept/