New Training offer OmniPCX Office R2.

Alcatel University

Alcatel University

Copyright Alcatel Business Systems 2001

Transmission or copying of this document is not permitted without prior written authorization. The wording "Document Alcatel Business Systems" must appear on all authorized reproduction.

Ref. PT106010306A - Ed. 02

User Guide
Training course name

Training course update Training course reference Training course duration (in days)

CD-Based Training (CBT)

Prerequisite
or
and

Mandatory Prerequisites (and / or)

Certification levels (AQFP, ACFE, ACSE) Multimedia training (CD-Rom or Web based training)

Alcatel University

Copyright Alcatel Business Systems 2001

Transmission or copying of this document is not permitted without prior written authorization. The wording "Document Alcatel Business Systems" must appear on all authorized reproduction.

Ref. PT106010306A - Ed. 02

Alcatel OmniPCX Office R2.0 Curriculum

System Support Expert R2
OF00TE286

5
VoIP VoIPServices Services R2 R2

Networking Services R2
OF00TE282

OF00TE283

Telephony Services R2
OF00TE284

Internet Services R2
OF00TE285

OF00TE281

Custom(Tap-lab) Custom(Tap-lab) R2 R2

2
Starter StarterR2 R2 (in classroom) (in classroom)

Or 2

Starter Starter+ +Tap-lab Tap-lab (in classroom) (in classroom)R2 R2

OF00TE200

Or
OF00CD287 12 h

OF00TE280

Alcatel University

Copyright Alcatel Business Systems 2001

Transmission or copying of this document is not permitted without prior written authorization. The wording "Document Alcatel Business Systems" must appear on all authorized reproduction.

Ref. PT106010306A - Ed. 02

Evolution Alcatel OmniPCX Office R1.1 to R2.0

ACSE ACSE Alcatel Alcatel OXO OXO R1.1 R1.1

OF00TE274 OF00TE274

Evolution Evolution R1.1 R1.1 to to R2.0 R2.0 for for System System Expert Expert

ACSE ACSE Alcatel Alcatel OmniPCX OmniPCX Office Office R2.0 R2.0

5 5

ACFE ACFE Alcatel Alcatel OXO OXO R1.1 R1.1

Evolution Evolution R1.1 R1.1 to to R2.0 R2.0 for for Field Field Expert Expert
OF00TE273 OF00TE273

ACFE ACFE Alcatel Alcatel OmniPCX OmniPCX Office Office R2.0 R2.0

3 3

AQFP AQFP Alcatel Alcatel OXO OXO R1.1 R1.1

OF00CD088 OF00CD088

AQFP AQFP Alcatel Alcatel OmniPCX OmniPCX Office Office R2.0 R2.0

Alcatel University

Copyright Alcatel Business Systems 2001

Transmission or copying of this document is not permitted without prior written authorization. The wording "Document Alcatel Business Systems" must appear on all authorized reproduction.

Ref. PT106010306A - Ed. 02

Presales OmniPCX Office Curriculum

PS00TE240

Compliance Complianceanalysis analysisfor forVoIP VoIPServices Serviceson on OmniPCX Office R2 OmniPCX Office R2

Data DataServices Serviceson on OmniPCX OmniPCXoffice officeR2 R2 PS00TE241 3

FG00TE076

VoIP VoIP//DATA DATA Introduction Introduction

Alcatel University

Copyright Alcatel Business Systems 2001

Transmission or copying of this document is not permitted without prior written authorization. The wording "Document Alcatel Business Systems" must appear on all authorized reproduction.

Ref. PT106010306A - Ed. 02

Alcatel OmniPCX Office Evolution R110 to R200 for "Field Professional"

REFERENCE : OF00CD088 DELIVERY METHOD : i-learning C I

2 hours

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 50 uros (WPL) V

DURATIONS :

PARTICIPANTS :

Min -

Max

Part of the certifying curriculum up to :

AQFP

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser)

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

Alcatel OmniPCX Office Evolution R110 to R200 for "Field Professional"

c-learning Describe the new hardware Describe the new phone features

i-learning 4 4

v-learning

Alcatel OmniPCX Office System Support Expert - R200

REFERENCE : OF00TE286EN DELIVERY METHOD : c-learning C

5 days

LANGUAGE : ENGLISH PRICE per trainee : 2 535 uros (WPL) V

DURATIONS :

PARTICIPANTS : 6

Min - 12

Max

Part of the certifying curriculum up to :

ACSE

Who should attend this course ?

Expert in charge of the OmniPCX Office

Prerequisites :

Use the PCs Know Internet protocols (TCP/IP, HTTP, POP3,..) Be able to install and configure all the solutions (voice, VoIP, Network, Internet) of the Alcatel OmniPCX Office

Main course objectives :

Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office

Alcatel OmniPCX Office System Support Expert - R200

c-learning Detect management related failures Describe and modify noteworthy addresses Describe and configure advanced features by PM5 Manage advanced DECT parameters Describe data transfer Describe and use network maintenance commands Describe CTI on Alcatel OmniPCX Office Describe and use LoLa Describe and bring into service the RAS Describe and implement complex VPN Describe and configure the full firewall Describe and implement the Intranet server Describe and implement the Web server Describe and use the statistics and real time alarms Describe and configure the backup/restore 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office Internet Services

REFERENCE : OF00TE285 DELIVERY METHOD : c-learning C

4 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 1 788 uros (WPL) V

DURATIONS :

PARTICIPANTS : 8

Min - 12

Max

Part of the certifying curriculum up to :

ACFE

Who should attend this course ?

Technicians in charge of the installation of the OmniPCX Office

Prerequisites :

Use the PCs (Microsoft Windows, Internet browser) Have attended the Alcatel OmniPCX Office Custom - R200 training or Have AQFP level on OmniPCX Office R200 Know Internet protocols (TCP/IP, HTTP, POP3, ..)

Main course objectives :

Implement the simple solutions of Internet on the Alcatel OmniPCX Office

Alcatel OmniPCX Office Internet Services

c-learning Describe the Internet services Describe the WBM ergonomics Describe and implement the network services Describe the "LAN server" facility Describe and implement the shared internet access Describe and implement the proxy Describe and configure the users accounts and groups Describe the firewall and configure it simply Describe and configure the e-mail Describe shortly statistics and alarms Describe and configure simple VPN Describe the "Appliance" server topology 4 4 4 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office Telephony services - R200

REFERENCE : OF00TE284 DELIVERY METHOD : c-learning C

4 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 1 788 uros (WPL) V

DURATIONS :

PARTICIPANTS : 6

Min - 12

Max

Part of the certifying curriculum up to :

ACFE

Who should attend this course ?

Technicians in charge of the installation and configuration of the Alcatel OmniPCX Office

Prerequisites :

Use basically the PCs (Microsoft Windows) Have the AQFP level on Alcatel OmniPCX Office R200 Have attended the Alcatel OmniPCX Office Custom - R200 training

Main course objectives :

Perform a full Voice installation on the OmniPCX Office

Alcatel OmniPCX Office Telephony services - R200

c-learning Configure and use the management tool PM5 in "expert" mode Describe the services offered by the Alcatel OmniVista for the OmniPCX Office Apply the procedure to customise the numbering Apply the procedure to manage incoming and outgoing calls Apply the procedure to manage the metering for internal or external interfaces Customize the voice mail Configure the application "Visual Mailbox" Display the statistics about the voice mail Configure the application "automated attendant" Configure the application "Hotel" Identify the hardware errors Describe the main information of the system messages Apply the procedure to upgrade an Office R4 database Describe the migration from an Alcatel OmniPCX Office R110 to a R200 Apply the procedure to upgrade the system by downloading Set up the Least Cost Routing for easy direct multi-carrier cases 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office VoIP Services - R200

REFERENCE : OF00TE283 DELIVERY METHOD : c-learning C

2 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 1 014 uros (WPL) V

DURATIONS :

PARTICIPANTS : 8

Min - 12

Max

Part of the certifying curriculum up to :

ACSE

Who should attend this course ?

Technicians in charge of the installation of the Alcatel OmniPCX office

Prerequisites :

Use the PCs Know TCP/IP and protocols for VoIP Be able to install and configure the OmniPCX Office for voice solutions or Have attended the Alcatel OmniPCX Office Telephony services - R200 training

Main course objectives :

Implement VoIP solutions on the Alcatel OmniPCX Office

Alcatel OmniPCX Office VoIP Services - R200

c-learning Describe VoIP services Describe, install and configure VoIP equipments Configure VoIP parameters Configure the H323 gateway Describe and configure an IP phone Describe and configure the "Fax over IP" Describe and implement the H450 Ensure a first level of maintenance Describe the quality of service (QoS) 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office Network services - R200

REFERENCE : OF00TE282 DELIVERY METHOD : c-learning C

2 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 1 014 uros (WPL) V

DURATIONS :

PARTICIPANTS : 8

Min - 12

Max

Part of the certifying curriculum up to :

ACSE

Who should attend this course ?

Technicians in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically the PCs (Microsoft Windows) Be able to install and configure the voice aspects of the Alcatel OmniPCX Office R200 or Have attended the Alcatel OmniPCX Office Telephony services - R200 training

Main course objectives :

Implement network solutions for the Alcatel OmniPCX Office

Alcatel OmniPCX Office Network services - R200

c-learning Configure ARS tables in a complex multi-carrier configuration Name the different networks and describe the protocols and their facilities Set up and manage network solutions through ARS Manage synchronization of clocks in a private network Describe the centralized metering in a private network 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office Custom - R200

REFERENCE : OF00TE281 DELIVERY METHOD : c-learning C

2 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 810 uros (WPL) V

DURATIONS :

PARTICIPANTS : 6

Min - 12

Max

Part of the certifying curriculum up to :

AQFP

Who should attend this course ?

Technician in charge of the installation of the Alcatel OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows) Have attended the training Alcatel OmniPCX Office Starter - R200 or Be able to install and configure the OmniPCX Office using wizards

Main course objectives :

Simply customise the Alcatel OmniPCX Office

Alcatel OmniPCX Office Custom - R200

c-learning According to the result of the test of the startup of the training, describe (connect/install) the misunderstood topics Describe the management tool "Easy view" Describe the management tool "EasyPlus view" Using the procedure, describe and manage the groups Using the procedure, describe and manage the sets Using the procedure, describe and manage the phone facilities Using the procedure, describe and manage the main system features Using the procedure, describe and manage the voice mail 4

i-learning

v-learning

4 4 4 4 4 4 4

Alcatel OmniPCX Office Starter - R200

REFERENCE : OF00TE280 DELIVERY METHOD : c-learning C

2 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 810 uros (WPL) V

DURATIONS :

PARTICIPANTS : 8

Min - 12

Max

Part of the certifying curriculum up to :

AQFP

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser) Know TCP/IP

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

Alcatel OmniPCX Office Starter - R200

c-learning Describe the environment, the features and the limits Describe the packages Describe the hardware architecture Describe the sets range Describe the management interface PM5 Describe the data collection and use the associated tool Describe installation precautions Connect the hardware Connect the external accesses Connect the phone sets Connect the auxiliaries Start and stop the system Describe and use the installation wizards Describe and use the management interface WBM Configure a simple Internet Access by wizard Describe the voice mail Describe the default configuration Manage incoming and outgoing calls by wizard Customize the phone sets Register DECT handsets by wizard Describe and install PIMphony Replace damaged hardware 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office Evolution R110 to R200 for "System Expert"

REFERENCE : OF00TE274 DELIVERY METHOD : c-learning C

5 days

LANGUAGE : ENGLISH PRICE per trainee : 2 635 uros (WPL) V

DURATIONS :

PARTICIPANTS : 8

Min - 12

Max

Part of the certifying curriculum up to :

ACSE

Who should attend this course ?

Experts in charge of the installation or configuration of the Alcatel OmniPCX Office

Prerequisites :

Use of PCs Have the level ACSE on Alcatel OmniPCX Office R110 Have the level AQFP on Alcatel OmniPCX Office R200

Main course objectives :

Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office

Alcatel OmniPCX Office Evolution R110 to R200 for "System Expert"

c-learning Describe and implement the new phone facilities Describe and use the "Hot Plug" Describe the novelties about the software keys Describe and configure the voice mail enhancements Describe and implement the migration Describe the new Internet facilities Describe the WBM ergonomics Describe and implement the dynamic DNS Describe the "LAN" server feature Describe and configure the proxy Describe and configure the users accounts and groups management Describe the "Appliance" server topology Describe and configure the RAS Describe and configure the complex VPN Describe and configure the firewall Describe and configure the file server Describe and configure the Intranet server Describe and use the statistics and alarms Describe and implement the backup/restore Describe VoIP novelties Describe and use E-mail enhancements Describe the new hardware 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX office Evolution R110 to R200 for "Field Expert"

REFERENCE : OF00TE273 DELIVERY METHOD : c-learning C

3 days

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 1440 uros (WPL) V

DURATIONS :

PARTICIPANTS : 8

Min - 12

Max

Part of the certifying curriculum up to :

ACFE

Who should attend this course ?

Technician in charge of the installation and configuration of the Alcatel OmniPCX Office

Prerequisites :

Have the level AQFP on alcatel OmniPCX Office R200 Have the level ACFE on Alcatel OmniPCX Office R110

Main course objectives :

Install and configure the voice features of the Alcatel OmniPCX Office

Alcatel OmniPCX office Evolution R110 to R200 for "Field Expert"

c-learning Describe and implement the new phone facilities Describe and use the "Hot Plug" Describe the novelties about the software keys Describe and configure the voice mail enhancements Describe and implement the migration Describe the new Internet facilities Describe the WBM ergonomics Describe the e-mail enhancements Describe the "LAN" server feature Describe and configure the proxy Describe and configure the users accounts and groups management Describe the "Appliance" server topology Describe the new hardware 4 4 4 4 4 4 4 4 4 4 4 4 4

i-learning

v-learning

Alcatel OmniPCX Office CDROM Starter - R200

REFERENCE : OF00CD287 DELIVERY METHOD : i-learning C I

12 hours

LANGUAGE : ENGLISH or LOCAL PRICE per trainee : 125 uros (WPL) V

DURATIONS :

PARTICIPANTS :

Min -

Max

Part of the certifying curriculum up to :

AQFP

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser)

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

Alcatel OmniPCX Office CDROM Starter - R200

c-learning Describe the OmniPCX Office features Describe TCP/IP basics Describe Internet basics Describe ADSL basics Describe VoIP basics Describe the environment Describe the packages Describe the facilities and the limits Describe the hardware architecture Describe the main hardware equipment and their use Describe the sets range Describe the management interface PM5 Describe the data collection and use the associated tool Describe installation precautions Connect the hardware Connect the external accesses Connect the phone sets Connect the auxiliaries Start and stop the system Describe and use the installation wizards Describe and use the management interface WBM Configure a simple Internet Access by wizard Describe the voice mail Describe the default configuration Manage incoming and outgoing calls by wizard Customize the phone sets

i-learning 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

v-learning

Alcatel OmniPCX Office CDROM Starter - R200

c-learning Register DECT handsets by wizard Describe and install PIMphony Replace damaged hardware

i-learning 4 4 4

v-learning