2014 ER Special Assignment

MAJAN COLLEGE (UNIVERSITY COLLEGE) FACULTY OF BUSINESS MANAGEMENT STUDENT ASSIGNMENT COVER SHEET Module Name and Le el Module Code A&&e&&men' No( A&&e&&men' T*+e and ,e-./'-n. STUDENT MCUC NUMBER3 Please note that a grade will only be given to those whose student number is noted on this form. Please ensure that the student numbers from all group members are recorded accurately. Su4m-&&-on Da'e MODULE TUTOR3 D5( VEN6OBA EM!LOYEE RELATIONS (LEVEL ") BO#$ % " ) INDIVIDUAL (012)

DECLARATION The work contained in this assignment is my own and that all materials and sources used have been acknowledged. I/We have not copied or colluded in part or in whole, or otherwise plagiarised the work of other students. This assignment has not been submitted for previous assessment in any other subject or to a substantial e tent has been accepted for the award of any other unit, module, degree or diploma of a university or any other institute, e cept where due acknowledgement is made in the te t. I/We confirm that I/we have read, understood and followed the guidelines for assignment submission and presentation provided by the lecturer. I/We understand that this assignment may be retained on the database and used to make comparisons with other assignments in future. I/We have made a copy of my assignment This work may be photocopied and/or communicated for the purpose of identifying plagiarism. I/We give permission for a copy of this marked assignment to be retained by the faculty of !usiness "anagement for the purpose of course reviews by e ternal e aminers and to be used as a resource by "ajan #ollege. I/We understand that unauthori$ed late submission without a valid written e tension will be marked as per the college policy mentioned in the students handbook.

2014 ER Special Assignment

INSTRUCTIONS Your work will be graded on the following as e!ts" 1. This is an indi#idual assign$ent and carries a %0& weighting of the module grade. 2. The assignment MUST be submitted on-line (through M !E" on or before the due date (i.e. # #2$1%". &. 'our assignment shall reflect the depth and breadth of (our original anal(ses in a clear and coherent manner. %. Use of the rele)ant academic literature to support ideas and issues discussed. The range of academic sources such as te*ts and +ournals to support (our arguments and comments. ,. An( reference to authors and other -riters shall be .uoted -ith due ac/no-ledgement in (our assignment report using the 0ar)ard Referencing S(stem. 1or details of 0ar)ard referencing st(le refer the student2s hand boo/ page %13 sections 4.2. 5. The assignment follo-s a report format and must be original and !reati#e' 4. The assignment should be organi6ed under suitable headings. An anal(tical piece of -or/ is re.uired. The use of 7cut and paste2 approach -ill be penali6ed. 8t must be presented in a structured manner3 -ith appropriate co)er page3 content page3 introduction3 bod( (-ith appropriate heading # sub-headings"3 conclusion3 references3 page numbered and an( re.uired appendices. 9. 'our assignment should be -ord processed and professionall( presented. The length should be of &$$$ -ords (:#- 1$;"3 presented in te*t of font si6e 12 -ith 1., line spacing. <lease state the e*act -ord count at the end of the assignment. =. The co)er page should be attached -ith the assignment and uploaded through M !E (online. >ame of the student3 The <rogramme3 Module Title3 Assignment Title and number of -ords must be reflected on the co)er sheet. 1$. All assignments must be adhered strictl( to the deadlines specified b( Ma+an ?ollege. 1ailure to hand in the assignment for an( reason and -ithout prior appro)al and a )alid -ritten e*tension from the module tutor -ill not be mar/ed and -ill be a-arded a grade @ ($" irrespecti)e of the .ualit( of the -or/. See students handboo/ page 22 section ,.1. 11. Unac/no-ledged use of -or/ of others (plagiarism" is regarded as a dishonest practice and -ill be -ill be penali6ed. See the penalties in the student2s handboo/ page &$ section ,.5.

2014 ER Special Assignment

12' (rading !riteria (rading Criteria Infor$ation and Resear!h ?ompletion of Tas/s3 Aetailed information search Understanding of Issues ?omprehensi)e grasp of the rele)ant theories and sub+ect material +rgu$ent,+nal-sis" Ae)elopment of Argument3 critical anal(sis of issues3 Aetailed discussion on the tas/s in)ol)ed3 ?ritical a-areness # interpretation3 )alid suggestions Stru!ture" 8ntro # Ae) # ?onclusion3 ?ohesion .ibliogra h- and in/te*t referen!ing " 0ar)ard st(le formatting s/ills3 appropriate in-te*t referencing 1$; 2$; )a*' )arks )arks (i#en

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+dditional (uidelines The Assignment Submission lin/ on M !E -ill be open3 a -ee/ ahead of the submission date. 'ou can submit (our assignment multiple times3 till the submission deadline. >ote that Turnitin could ta/e upto 2% hours to produce similarit( reports for submissions. The last submission3 -ithin the deadline3 -ill be considered as (our final submission. Assignments should be submitted b- 0 $ on the da- of the deadline . There is a grace period until midnight to allo- for technical difficulties3 but an( assignment submitted after this -ill be considered as a late submission. Te!hni!al roble$s will not be a!!e ted as an e*!use for a late sub$ission' The similarit( percentage of (our final submission -ill be one of the factors considered3 for assessing the originalit( of (our assignment. 0o-e)er3 the decision to report an assignment for plagiarism is ta/en b( the Becturers3 -ho mar/ (our assignment. The Becturers -ill consider a number of factors such as Assignment t(pe3 part of the assignment -here similarit( occurs3 nature of similarit( etc., along -ith the similarit(

2014 ER Special Assignment

percentage of (our assignment to assess the originalit( of (our assignment. Therefore3 similarit( percentage -ould not be accepted as a basis for disputing academic +udgments regarding plagiarism. >ote that the similarit( percentage of (our submission can change till the submission deadline3 if the submissions of other students ha)e similarit( to (our assignment. Therefore3 the similarit( percentages are not final3 till the assignment submission is closed.

2014 ER Special Assignment

You are the Human Resource Manager at Al Maha Ltd, a privately owned e-commerce company employing around 150 people !t has "een in "usiness #ust over $ive years and provides on-line support services to the $inancial services sector !t is also a non-union company !n the early days o$ the organisation, when sta$$ num"ers were $ew, the company prided itsel$ on treating people as individuals and ensuring they were well rewarded $or their contri"ution to its growth However, many o$ the original employees have either moved on, or hold relatively senior positions within the organisation %he newer employees, many o$ whom operate in a call centre type environment, are less committed to the organisation %he Managing &irector 'M&( is increasingly aware that there is a certain amount o$ dissatis$action amongst the wor)$orce a"out terms and conditions o$ employment and that this is "eginning to have an impact on sta$$ retention *urthermore, he )nows some people are tal)ing openly a"out #oining a trade union and see)ing recognition +hile he is not anti-union, the M& would pre$er to )eep trade unions at arms length He has always "elieved i$ employees are treated properly, and )ept properly involved, trade unions are irrelevant Recogni,ing that doing nothing is not an option, he has "een tal)ing to you a"out the situation and how it can "e improved -iven your )nowledge in employee relations, you have "een as)ed to prepare a report identi$ying initiatives the company can consider to resolve the issue However, the M& has made it clear he does not want a wish list o$ possi"le ideas +hile he would pre$er something that $its in with his paternalistic approach to management, he has not ruled out some $orm o$ union involvement %he report should. 1 /0plore and analy,e the traditional and contemporary theories o$ employee relations 1 /0amine the changes in the nature o$ wor) and its impact on employee relations 2 3uggest appropriate actions to the M& o$ Al Maha Ltd

2014 ER Special Assignment