TRAINING TITLE:

Enterprise Architecture and E-Services Planning

I. Training Description:
Enterprise Architecture is globally recognized management practice to maximize the value of
agency resources, technology investment and system development to the achievement of
performance goals. Agencies of government need to have an Enterprise Architecture to guide the
organization in defining and communicating clearly the relationship between agency strategic goals,
investment requirements, business methodologies, interconnectedness, technology solutions and
performance scorecard.
1


Enterprise Architecture defines the components that compose the enterprise system, their
interrelationship, and the principles and guidance governing the design and evolution.
2
It provides
the thinking tool to understand, validate and verify the relevance, usability and continual
improvement of strategy, systems and technology of the enterprise. The practice of enterprise
architecture creates the living documents that capture and integrate the view of the organization
from different perspectives that compose the performance model, business model, information
model and technology model. It provides the critical input in the e-services structured planning that
clearly elaborates the enterprise component baseline, reference standards, maturity model,
technology configuration, changes requirements and solution roadmap.

Enterprise Architecture connects the service and business mission strategies, and processes of
the government agency to the information and communication technology strategy. The established
key components of Enterprise Architecture bring accurate representation of the business context,
strategies and critical success factor; comprehensive documentation of functions and processes from
the business units; views of the systems and data that supports the input-process-output of managed
information and communication; and the technology standards that define what technological
platforms and products are agreed to be used within the agency or organization, complemented by
prescriptive enterprise-wide guidelines on how to best apply these technology standards in creating
business application.
3


The competencies on Enterprise Architecture make the agency baseline, document, draw,
analyze and change the business, information and technology requirements for improving the
performance scorecard. It provides the blueprint on how to view the alignment of information and
communications technology projects to the agencys transformation goals.

Enterprise Architecture enables the agency to construct the integrative and standardized view
the enables reliability, security, connectedness and interoperability in the different processes, data,
application and infrastructure in both vertical and horizontal levels of agency performance.

The holistic view offered by enterprise architecture brings better reference to successfully meet
strategic goals, respond to changing mission needs, and serve citizens expectation, as compared to
limiting the organization to technology or budget driven model. With Enterprise architecture, the
agency is able to do alignment, integration, change and reduce the time to market.
4


1
Source: FEA (Federal Enterprise Architecture) Practice Guidance
2
Source: TOGAF The Open Group Architecture Framework.
3
Source: Clinger Cohen Competencies for Enterprise Architecture
4
Source: Zachman Enterprise Architecture Framework
II. Training Duration:
Five (5) Days

III. Target Participants
Planning Head and Personnel, Information and Systems Analyst, MIS Heads and Personnel, Software
Development Personnel, Business Units Manager and Supervisor,

IV. Participants Output:
At the end of the training the participants must be able to draft and present the following for their
agency.
1. Enterprise Architecture Framework of Technology Enabled Agency
2. Readiness Assessment of E-Services
3. Business, Information and Technology Reference Models of the Agency
4. E-Services Plan Document

V. Training Objectives
a. General Objective:
The training builds the capability of business and technical managers and senior personnel to use
Enterprise Architecture as a management tool to plan the continual improvement of the
organization through e-services. The offered guidance helps in the identification of information
requirement and decision checkpoints to enable value creation in the use of information and
communication technology in service delivery and support.
It introduces and elaborates the fundamental concepts on governance model, logical framework,
open methodology and re-usable tools to systematically articulate, compose, agree and
communicate the strategic directives, performance metrics, functional views, process
improvement, data design, application model, security management and technology
configuration.





b. Specific Objectives:
Specifically the training will enable the participants to:
1. Lead the formulation, implementation and continual improvement of enterprise
architecture that align people, process, information, technology and culture in the
achievement of organizational performance goals
2. Create a case for enterprise architecture as a tool to enable alignment and fitness of
strategy, plan, and capabilities in the use of information and communications
technologies to effect change in the performance scorecard of the organization.
3. Connect the silos of information system to the bigger picture of information
management that enables interoperability and optimization of information as enterprise
asset.
4. Perform proper elicitation, elaboration, analysis, and design of the performance,
business, information and infrastructure requirements that are strategized, designed,
planned, transitioned and supported to improve the performance scorecard of the
agency.
5. Manage the proper documentation and communication of reference models and
standards intended to guide business process improvement, information and
communication systems development, evaluation and monitoring, and performance
planning.
6. Formulate the e-service strategic plan that provides the bigger picture of
connectedness and interoperability in the process, systems, data, and skills of the
organization that optimize the value of information and communications technology to
strategically transform the maturity level of service delivery and support in the agency.


VI. Training Content
Module 1: Enterprise Architecture Competencies
Enterprise architecture competencies provide the benchmark frameworks that outline
and elaborate the competencies required to do enterprise architecture in an
organization and government agencies. It provides guidance in organizing and
implementing enterprise architecture. It identifies and describes the body of knowledge
that serves as basis for the discipline called enterprise architecture. The reference
frameworks on enterprise architectures provides baseline on common terminologies,
process definition, benchmark for good practices, and conditions of usability.

1 Enterprise Architecture Definitions
2 Enterprise Architecture Status
3 Importance of Enterprise Architecture
4 Enterprise Architect Responsibilities
5 Enterprise Architecture Governance
6 Enterprise Architecture Standards
a. The Open Group Architecture Framework
b. Zachman Architecture Interrogatives
7 Business Case for Enterprise Architecture





Module 2: Enterprise Architecture Reference Models
Enterprise architecture reference model establishes the requirements that compose an
enterprise and the perspective on which they are elicited, elaborated and applied. It
identifies the matrix of enterprise components to draw, define, communicate and agree
in order to compose the blueprint of enterprise architecture. It presents the process
and artifacts in composing the core reference models of the enterprise architecture that
documents and guide performance, integration, process, data, application, technology
and security.

1 Scope of Enterprise Architecture Development
2 Architecture Development Method Cycle
3 Identification and Definition of Enterprise Architecture Component and
Requirements
4 Architecture Components Elaboration
5 Performance Modeling
6 Balance Scorecard
7 Business Analysis Body of Knowledge
8 Process Maturity Model
9 Record Management Standard
10 Data Reference Model
11 Interoperability Framework
12 Information Security Framework
13 Technology Reference Model

Module 3: Enterprise Architecture Modeling Tools
The enterprise architecture modeling tools provides the methodology and software to
compose, decompose and recompose the drawing of the organization, process, data,
application, infrastructure and performance. It identifies the commonly accepted
methodology and software to compose performance mind map, process mapping, use
case model, data flow diagram, entity relationship diagrams, and infrastructure diagram.
The drawings are the key to articulate the concepts and expectation of Enterprise
Architecture. The drawn objects serve as re-usable artifacts to appreciate requirements
of continual improvement of process, data, application and infrastructure of the agency.

1 Business Transformation Readiness Assessment
2 Performance Scorecards
3 Enterprise Architecture Modeling Software
4 Business Process Models
5 Data and Application Design
6 Information Security Model
7 Technology Infrastructure Configuration










Module 4: E-Services Planning
E-services strategic planning provides the methodology and thinking tools to elicit,
elaborate, document, and approve the requirements and content of the e-services
strategic plan that is aligned to the enterprise architecture.
1 Strategic Planning Alignment Model
2 E-Services Planning Thinking Tools
3 Templates and Documentation Software

VII. Training Schedule
Day 1: Enterprise Architecture Competencies Day 2 Enterprise Architecture Reference Models
Morning Morning
8:00-
10:00
Training Introduction
Enterprise Architecture Definitions
Enterprise Architecture Status


8:00-
10:00
Scope of Enterprise Architecture Development
Architecture Development Method Cycle

10:30-
12:00
Importance of Enterprise Architecture
Enterprise Architect Responsibilities
Enterprise Architecture Governance

10:30-
11:00
Identification and Definition of Enterprise
Architecture Component and Requirements
Architecture Components Elaboration

Afternoon Afternoon
1:00 -
3:00
Enterprise Architecture Standards
The Open Group Architecture Framework
Zachman Architecture Interrogatives
1:00-
3:00
Performance Modeling
Balance Scorecard
Business Analysis Body of Knowledge
Process Maturity Model
3:30-
5:00
Business Case for Enterprise Architecture


3:30-
5:00
Record Management Standard
Data Reference Model
Interoperability Framework
Information Security Framework
Technology Reference Model

Day 3: Enterprise Architecture Modeling Tools Day 4 Enterprise Architecture Modeling Tools
Morning Morning
8:00-
10:00
Business Transformation Readiness
Assessment
Performance Scorecards

8:00-
10:00
Information Security Model

10:30-
12:00
Enterprise Architecture Modeling
Software

10:30-
11:00
Technology Infrastructure Configuration

Afternoon Afternoon E-Services Planning
1:00 -
3:00
Business Process Models

1:00-
3:00
Strategic Planning Alignment Model

3:30-
5:00
Data and Application Design


3:30-
5:00
E-Services Planning Thinking Tools -Part 1

Day 5: E-Services Planning
Morning
8:00-
10:00
E-Services Planning Thinking Tools Part 2

10:30-
12:00
Templates and Documentation Software

Afternoon
1:00 -
3:00
Drafting of E-Services Plan Part 1

3:30-
5:00
Drafting of E-Services Plan Part 2
Training Evaluation and Closing




VIII. Training Methodology
Lecture Presentation, Discussion Group and Case Project
IX. Training References:
1. Enterprise Architecture and E-Services Primer
2. The Open Group Architecture Framework (TOGAF)
3. Mitre Enterprise Architecture Body of Knowledge
4. Business Analysis Body of Knowledge
5. ISO Reference Standards
6. E-Government Master Plan








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