RESEARCH REPORT TRAINING

MAY/15/2009

Submitted To : Miss Vibha

PROGRAMME
Goyal
S
Submitted By : Zainab Kapasi CONDUCTED
Priyank Thakkar

Rinsha Abraham BY
(1st year PGDM
Students of G.I.D.C ROFFEL
BUSINESS SCHOOL)
COMPANIES
DECLARATION FOR MIDDLE
LEVEL
This project report entitled study of
competitor analysis has been MANAGEMEN
submitted to G.I.D.C Roffel

fulfillment of P.G.D.M. Degree. T

Business School, Vapi in partial

Here by we, undersigned that

this project report has been completed by us under the
guidance of Ms.Vibha Goyal (faculty member, G.I.D.C Rajju
Shroff roffel Business School, Vapi).

Study of this Project Report is entirely resulting of our own efforts

and research is original in nature. This Project Report is not
 Page 2 of 20

submitted either in part or whole to any other institute or

university for any other degree.

Place: Vapi
Date: __________
Priyank Thakkar
Rinsha Abraham
Zainab Kapasi

Acknowledgments
The satisfaction which accompanies the successful
completion of any task is incomplete without the
mention of names of those people who made it
possible.

At the outset, we are immensely thankful to Dr.

Ramchandran sir, Director, GRBS for providing us with
the infrastructure and appropriate facility for successful
completion of our work.
 Page 3 of 20

We are at loss of words while thanking Ms. Vibha Goyal, for

giving us the opportunity to learn through practical
application in such an innovative way. Her esteemed
guidance and criticism with constant encouragement
and motivation are sincerely thanked.

We extend our sincere thanks to the selected companies

HR Managers to cooperate with us and share their
valuable information and experience about their
training criteria of their respective companies.

We express our heartfelt gratitude to our all friends for

helping us in some or the other way.

Finally, we are greatly thankful to each and every

individual who has been associated with our project
work including those whom we may have inadvertently
failed to mention.

T
hanking you,

Priyank Thakkar

Rinsha Abraham

Zainab Kapasi

Index
 Page 4 of 20

Page
Titles
no.
5
Introduction
Sampling 6
design
Research 7
design
8
Secondary data
10
Findings
14
Conclusion
15
Appendices
18
Bibliography
19
Thanking note

Introduction
 Page 5 of 20

Objective:
The objective of our research project is to know the
importance of training in companies and to know how
training lead to the productivity and efficiency of the
managers.

Executive summary:
We have conducted our research on “Training
programmed conducted by companies for the middle
level management”. We have used questionnaire and
secondary data as a tool. Our sample size is 10
companies selected through judgment sampling and
conducted door-to-door and telephone survey.

By evaluating primary data we came across that all

selected companies has given prime importance to
training and it has definitely enhanced the performance
of their middle managers and ultimately the companies
had been the most beneficiary. They are conducting
trainings through different methods and mostly their
budget is above 1 lakh.

Thus this gives us the idea that training is one of the most
basic and important need of the companies.
 Page 6 of 20

RESEARCH
METHODOLOGY

Sampling design:

Sample size: 10 Companies

Target population: Renowned

Companies/NGO
 Page 7 of 20

Research design:

“Training programmed conducted by companies for the

middle level management” is a Qualitative research.

The data collection instrument is undisguised structured

questionnaire.

We have conducted door-to-door survey and telephone

survey of HR managers.

We also have studied secondary data for getting some

more knowledge.
 Page 8 of 20

Secondary data:
MIDDLE MANAGEMENT:

 The role of the middle manager has become all the more crucial
simply because they are the liaison between the frontline staff and
senior management.

 If top management is described as “thinkers,” then middle

management represents the “doers.”

 They have the capability to make or break the company as they

harness the potential of the entire staff in their effort to achieve
organizational goals.

TO
P

MIDDLE

LOW
 Page 9 of 20

MIDDLE MANAGERS’ JOB TITLES INCLUDE:

General Manager
Plant Manager
Regional Manager
Divisional Manager

TRAINING:

It is a learning process that involves the acquisition of

knowledge, sharpening of skills, concepts, rules, or
changing of attitudes and behaviors to enhance the
performance of employees. Training is activity leading
to skilled behavior. Training is about the acquisition of
knowledge, skills, and abilities (KSA) through
professional development.
 Page 10 of 20

FINDINGS

Identification of training needs:

 According to our survey, some companies identified

their training needs through “Performance Appraisal
System”, while some other companies focus upon
competencies required for a particular job and project.

 They analyze their training needs and visualize the

importance of training and development and thus
have targets to maintain in reference to the market.

 Mostly all the companies had a training

calendar/schedule, which specified different trainings
 Page 11 of 20

to be given to middle management as per their

need/requirement and also availability of time.

 Mostly all companies conducted training on monthly or

quarterly basis, but it was not very certain that fixed
number of trainings to be given in a particular month,
it was mostly based as per their needs.

Different trainings given to middle level

management:

NO. OF
TYPES OF TRAININGS COMPANIE
S
Management training 3
Behavior development training 5
Skill development training 10
Knowledge development 3
Process design and development
9
training
 Page 12 of 20

Different modes of conducting training:

Modes of conducting No. of

training companies
On-line 1
Video-conferencing 2
Workshop 6
Coaching 7
Seminars 9
Conference (discussion) 8
 Page 13 of 20

Annual budget spend on training:

Budget No. of
spend companie
s
Above 25,000 0
25,000- 0
50,000
50,000- 2
1,00,000
Above 8
1,00,000
 Page 14 of 20

Conclusion
 By evaluating our Primary data, we can say that most
of the companies identify their training needs based
on the competencies required for the particular job
and project, and also some companies analyze
through “Performance Appraisal System”.

 All companies had their planned training schedule and

their time interval of training was basically monthly or
quarterly, but it was not certainly fixed, it changed
according to need and time availability.
 Page 15 of 20

 The 2 most important training which all companies

focused were Technical and Soft Skill Training.

 Mostly all companies conducted training through

Seminars, Conference (discussion), Workshop, and
also some companies used video-conferencing and on-
line as one of their mode and some companies were
planning for the same.

 They evaluated their training by evaluating the

enhanced performance and improvement in their
middle management and also ultimately how it was
beneficial for their organization at whole.

 About 80% of companies has their annual budget

above 1,00,000 lakh and some companies budget was
around 10,00,000 lakhs.

 Thus by obtaining this valuable information, we can

certainly say that training is one of most fundamental,
significant and vital need of the companies to achieve
and maintain their set goals and to remain up-to-date
with the market needs and to maintain their position
in this competitive market environment.

Appendices

QUESTIONNAIRE
Sir/Madam,

We are the students of PGDM, GIDC ROFEL BUSINESS SCHOOL and as a part of
curriculum; we are working on a Research Project on “Training programme
conducted by companies for middle level management” using survey as a
tool for data collection. We would be grateful if you could spare a few minutes to
fill up this questionnaire.

Note: Put a tick mark in front of your option.

 Page 16 of 20

We hereby assure that information given by you will be confidential.

Zainab Kapasi

Priyank Thakkar

Rinsha Abraham

Company Name: _____________________________________________

Company Address: ___________________________________________

___________________________________________

Name of the Respondent: ______________________________________

Designation: _____________________________ E-mail ID:

________________________________

Contact Number: __________________________

1) How do you identify training needs?

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

2) At what time interval do you give training?

Monthly Quarterly

Half yearly Yearly

 Page 17 of 20

3) Do you have training calendar / schedules?

YES NO

4) Which type of training do you consider necessary for your

company/industry?

Management Training Knowledge

development

Behavior development Skill development

Process design and development

5) What is the mode of conducting training?

On-line Coaching

Video-conferencing Seminars

Workshop Conference
(Discussion)

6) Which different trainings are given to different departments in

your company?

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
 Page 18 of 20

______________________________________________________________________________
____

7) On what criteria do you evaluate the training?

Training lead to improvements in the employee

Application of learning on the job leads to enhanced performance

Training lead to better results for the organization

Others (please specify) ________________________________________

8) There is adequate emphasis on developing managerial

capabilities of the managerial staff through training.

Not at all true A little true

Somewhat true True to a great

extent

Very true

9) Managers utilize and benefit from the training programmes.

Not at all true A little true

Somewhat true True to a great extent

Very true

10) Nearly how much amount do you spend annually on

training?

Above 25,000 25,000 - 50,000

50,000 - 75,000 Above 1, 00,000

 Page 19 of 20

Bibliography
Secondary data sources:
1) http://www.achievemax.com/blog/2008/06/09/middle-
management/

2) http://appraisals.naukrihub.com/employee-training-
assessment.html

3) http://images.google.co.in

Primary data sources:

Sr.
N Name of the
Name of the company
o respondent
.
1 Micro inks Mr. Umesh Sharma
2 Maa Foundation Mr. Amit Mehta
 Page 20 of 20

3 Ram Ratan Kabels Mr. Rajeev Bhargav

4 Zandu Pharmaceuticals Mr. Arun Desai
5 United Phosphorus Ltd. Mr. Ajay
6 Aarti Industries Mr.Omveer Singh
7 Blue Star Mr. Utkarsh Desai
Richter Themis Medicare
8 Ms. Satya
Pvt. Ltd.
9 Raymond Ltd. Mr. Sunil Kaud
10 Reliance Ltd. Mr. Murlidhar Rao

THANK YOU