Philippine

 Business  Forum  in  London  2009  

Best Value Outsourcing

to the Philippines
Business  Forum    Business  Matching    Networking  
16  NOVEMBER  2009    9:00  A.M.  -­‐  3:30  P.M.        
SHERATON  PARK  LANE,  PICCADILLY,  LONDON  W1J  7BX  
HTTP://INVESTPHILIPPINES.ORG.UK/EVENTS/303-­‐BPAP-­‐CICT-­‐MISSION-­‐LONDON-­‐2009.HTML  
EVENTS@INVESTPHILIPPINES.ORG.UK  

• Advantages  of  Outsourcing  to  the  Philippines  

• Opportuni6es  in  Outsourcing  &  Offshoring  
• Higher  Value  &  Crea6ve  Outsourcing  
• Outsourcing  Solu6ons  for  SMEs  
• Best  Prac6ces  and  Case  Studies  
• Value  Crea6on  during  an  economic  downturn  

PHILIPPINES  
2009  OFFSHORING  DESTINATION  OF  THE  YEAR  
NATIONAL  OUTSOURCING  ASSOCIATION  
 OF  THE  UNITED  KINGDOM  

brought  to  you  by:  

Supported by:

Commission  on  Informa,on  and  Communica,ons  Technology  of  the  Philippines  

Business  Processing  Associa,on  of  the  Philippines  
Philippine  Trade  &  Investment  Center  
Embassy  of  the  Philippines  Commercial  Sec6on  –  London  
 Philippine  Business  Forum  in  London  2009  
Best Value Outsourcing
to the Philippines
Business  Forum  -­‐  Program  
16  NOVEMBER  2009    9:00  A.M.  -­‐  3:30  P.M.        
SHERATON  PARK  LANE,  PICCADILLY,  LONDON  W1J  7BX  
HTTP://INVESTPHILIPPINES.ORG.UK/EVENTS/303-­‐BPAP-­‐CICT-­‐MISSION-­‐LONDON-­‐2009.HTML  
EVENTS@INVESTPHILIPPINES.ORG.UK  
Time Topic Speaker

9:00-­‐9:30  am Registration/  Coffee/  Networking

9:30-­‐9:40am Welcome  &  Opening  Remarks H.E.  Antonio  M.  Lagdameo,  (Ambassador)

9:40-­‐9:45am Presentation  of  Award  &  Token  of     H.E.  Antonio  M.  Lagdameo,  (Ambassador)  
Appreciation
Presentation  of  NOA  Award  OFFSHORING  DESTINATION  OF  THE  
Mr.  Martyn  Hart  
YEAR  to  BPAP  CEO  MR.  OSCAR  Sanez  by  Mr.  Martyn  Hart  of  NOA   (Chairman  of  National  Outsourcing  
and  Ambassador  Antonio  M.  Lagdameo   Association)  
Presentation  of  Ambassador’s  token  of  Appreciation  to:      
a) NOA  Chairman  Martyn  Hart  on  behalf  of  NOA Mr.  Oscar  Sanez  
b) Ambassador  Peter  Beckingham
c) British  Philippine  Outsourcing  Council  Founding  Members
(CEO,    BPAP)
9:45-­‐10:00am Introductory  Remarks:      An  Introduction  to   H.E..  Peter  Beckingham  (former  UK  
the  Philippine  Outsourcing  Industry Ambassador  to  the  Philippines)
10:00-­‐10:15am Keynote  Speech  1:      Opportunities  in   Sec.  Ray  Anthony  Roxas-­‐Chua  (Chairman,  
Offshoring  &  Outsourcing  in  the  Philippines Philippine  Commission  on  Information  
Communicationcs  Technology)
10:15-­‐10:30am Keynote  Speech  2:    Best  Value  Outsourcing  to   Oscar  Sanez  (CEO,  Business  Processing  
the  Philippines:  The  Philippines  Advantage Association  of  the  Philippines)
10:30-­‐10:45am Industry  Overview  -­‐  The  Philippine   Mr.  Mark  Hillary  (Director,  National  
Outsourcing  Industry  –An  overview  from  a   Outsourcing  Association)  -­‐  TBC
British  Outsourcing  Expert  (TBC)
10:45-­‐11:00am Coffee  Break

11:00-11:15am Testimonial Speech 1: The Philippine Mr.  Greg  Russel  (Senior  Vice  President,  
Experience Telstra  International)  

11:15-­‐11:30am Testimonial  Speech  2  :  Best  Practices    in   Mr.  Rob  O’Malley  (Managing  Director,  
Outsourcing  to  the  Philippines Cyber  City  Teleservices  &  Co-­‐Founder,  
(TBC) British  Philippine  Outsourcing  Council)

Commission  on  Informa,on  and  Communica,ons  Technology  of  the  Philippines  

Business  Processing  Associa,on  of  the  Philippines  
Philippine  Trade  &  Investment  Center  
Embassy  of  the  Philippines  Commercial  Sec6on  –  London  
 Philippine  Business  Forum  in  London  2009  
Best Value Outsourcing
to the Philippines
Business  Forum  –  Program  (con,nued)  
16  NOVEMBER  2009    9:00  A.M.  -­‐  3:30  P.M.        
SHERATON  PARK  LANE,  PICCADILLY,  LONDON  W1J  7BX  
HTTP://INVESTPHILIPPINES.ORG.UK/EVENTS/303-­‐BPAP-­‐CICT-­‐MISSION-­‐LONDON-­‐2009.HTML  
EVENTS@INVESTPHILIPPINES.ORG.UK  

Time Topic Speaker

11:30-­‐11:45 Sectoral  Presentation  1:    Transformational   Mr.  George  Martel    

Outsourcing  via  Philippine  KPO  and  Creative   (President,  SENCOR)
Outsourcing

11:45-­‐12:00 Sectoral  Presentation  2:     Ms.  Grace  Castillo  

Voice  BPO  Advantage  of  RP (Head,  Enterprise  Sales,  Globe)

12:00-­‐12:15 Resource  Presentation  1:    Supporting  the  Next   Mr.  Chito  V.  Franco  
Wave  Cities  –  Philippine  Expansion  Potentials  in   (Vice  President,  Bayan  
Global  Outsourcing Telecommunications,  Inc.)
12:15-­‐12:30 Resource  Presentation  2: Mr.  Ernesto  Alberto    
Telecommunications  Capability  and  Reliability  of   (Senior  Vice  President,    
the  Philippines Philippine  Long  Distance  
Telephone  Company)
12:30-­‐13:20 Lunch

13:20-14:20 Open  Forum/  Sectoral  Round  Table  Break-­‐Outs Moderator:    Mr.  Martin  Crisostomo,    
(Executive  Director,  BPAP)

14:20-­‐14:30 Closing Remarks Commercial  Attaché    Michael  

Alfred  Ignacio
(Director,  Philippine  Trade  &  
Investment  Center  –  London)

14:30-­‐15:30 Pre-­‐arranged  one-­‐on-­‐one  Business  Matching   By  appointment  and  prior-­‐

Meetings arrangement  with  PTIC  London

* Master of Ceremonies: Honorary Investment and Trade Representative Vicente A. Casim, esq.

Commission  on  Informa,on  and  Communica,ons  Technology  of  the  Philippines  

Business  Processing  Associa,on  of  the  Philippines  
Philippine  Trade  &  Investment  Center  
Embassy  of  the  Philippines  Commercial  Sec6on  –  London  
Philippine  Business  Forum  in  London  2009  
Best Value Outsourcing
to the Philippines
The  Philippine  Delega,on  

Commission  on  Informa,on  and  Communica,ons  Technology  of  the  Philippines  

Business  Processing  Associa,on  of  the  Philippines  
Philippine  Trade  &  Investment  Center  
Embassy  of  the  Philippines  Commercial  Sec6on  –  London  
Philippine  Business  Forum  in  London  2009  
Best Value Outsourcing
to the Philippines
The  Philippine  Delega,on  

Commission  on  Informa,on  and  Communica,ons  Technology  of  the  Philippines  

Business  Processing  Associa,on  of  the  Philippines  
Philippine  Trade  &  Investment  Center  
Embassy  of  the  Philippines  Commercial  Sec6on  –  London  
Philippine  Business  Forum  in  London  2009  
Best Value Outsourcing
to the Philippines
The  Philippine  Delega,on  

Commission  on  Informa,on  and  Communica,ons  Technology  of  the  Philippines  

Business  Processing  Associa,on  of  the  Philippines  
Philippine  Trade  &  Investment  Center  
Embassy  of  the  Philippines  Commercial  Sec6on  –  London