FoundationalCoreAdvancedExpertLeaderResearch

2010 Most Wired Planning Document—Discussion Draft CONFIDENTIAL

Managerial Category

1. For pharmaceutical supplies, what percentage of the dollar volume of supplies purchased relies on the following activities or
methods? Use this scale, 0-5, to indicate the percentage of dollar volume where: 0 = None, 1 = 1-20%, 2 = 21-40%, 3 = 41-60%, 4 =
61-80%, 5 = 81-100%. Responses do not need to add up to 100%. Blank spaces will be considered a “zero.”
Activities Manual by Semiautomated: Automated: Fully automated:
phone/ Someone keys in the Electronic Integrated
fax information (e-mail, tracking systems, systems, just-in-
auto-fax) usage reports time inventory
a. Check product price/contract price ___ ___ ___ ___
b. Check product availability ___ ___ ___ ___
c. Process purchase requisition ___ ___ ___ ___
d. Process purchase order ___ ___ ___ ___
e. Check order status/routing ___ ___ ___ ___
f. Receive order/check-in ___ ___ ___ ___
g. Receive invoice ___ ___ ___ ___
h. Pay invoice ___ ___ ___ ___

2. For medical-surgical supplies, what percentage of the dollar volume of supplies purchased relies on the following activities or
methods? Use this scale, 0-5, to indicate the percentage of dollar volume where: 0 = None, 1 = 1-20%, 2 = 21-40%, 3 = 41-60%, 4 =
61-80%, 5 = 81-100%. Responses do not need to add up to 100%. Blank spaces will be considered a “zero.”
Activities Manual by Semiautomated: Automated: Fully automated:
phone/ Someone keys in the Electronic Integrated
fax information (e-mail, tracking systems, systems, just-in-
auto-fax) usage reports time inventory
a. Check product price/contract price ___ ___ ___ ___
b. Check product availability ___ ___ ___ ___
c. Process purchase requisition ___ ___ ___ ___
d. Process purchase order ___ ___ ___ ___
e. Check order status/routing ___ ___ ___ ___
f. Receive order/check-in ___ ___ ___ ___
g. Receive invoice ___ ___ ___ ___
h. Pay invoice ___ ___ ___ ___

3. For what percentage of pharmaceutical supplies is an electronic order generated when they reach a predetermined par level?
(Check one.)
 None  1-20%  21-40%  41-60%  61-80%  81-100%

4. For what percentage of medical-surgical supplies is an electronic order generated when they reach a predetermined par level?
(Check one.)
 None  1-20%  21-40%  41-60%  61-80%  81-100%

5. Please estimate the percentage of use of auto-ID technology for tracking/identifying each item listed below. Use this scale, 0-5, to
indicate the percentage where: 0 = None, 1 = 1-20%, 2 = 21-40%, 3 = 41-60%, 4 = 61-80%, 5 = 81-100%. Responses do not need to
add up to 100%. Blank spaces will be considered a “zero.”
Tracking of: Bar code Passive RFID Active RFID

a. Movable equipment (include IV pumps, beds, ___ ___ ___

IV poles, wheelchairs, etc.)
b. Patient ID ___ ___ ___
c. Staff ID ___ ___ ___
d. Blood supply ___ ___ ___
e. Surgical supplies ___ ___ ___
f. Medical supplies (nonsurgical) ___ ___ ___
g. Medication (bulk) ___ ___ ___
h. Medication (unit dose) ___ ___ ___
i. Lab/pathology samples ___ ___ ___
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2010 Most Wired Planning Document—Discussion Draft CONFIDENTIAL

Bar code  None  1-20%  21-40%  41-60%  61-80%  81-100%

Active RFID  None  1-20%  21-40%  41-60%  61-80%  81-100%

Passive RFID  None  1-20%  21-40%  41-60%  61-80%  81-100%

6. How do you monitor and collect information needed to manage supply recall and expiration dates (i.e., product integrity) of the
following products? (Check all that apply.)
Products Manual Electronic Bar Passive Active
system cabinet coding RFID RFID
a. Drugs     
b. Blood     
c. Equipment     
d. Implantables     

7. For each of the following payer-related transactions, estimate the percentage of activities conducted online. (Check one per line.)
Activities None 1-20% 21-40% 41-60% 61-80% 81-100%
a. Case management      
b. Claims status inquiry      
c. Claims submission      
d. Contract performance data      
e. Electronic funds transfer      
f. Eligibility verification      
g. Pre-certification      
h. Referral and authorization      
i. Remittance advice      

8. What percentage of the following validation activities is accomplished electronically using automated routines and/or software
without additional keying? (Check one per line.)
Activities None 1-20% 21-40% 41-60% 61-80% 81-100%
a. Charge and order matching      
b. Charge capture reconciliation      
c. Contract management      
d. Denial management      
e. Medical necessity criteria checks      
f. Test HIPAA transactions for compliance      

9. Please estimate the percentage of the strategic IT projects for which you perform each of the following planning activities. Use this
scale, 0-5, to indicate the percentage of activities where: 0 = None, 1 = 1-20%, 2 = 21-40%, 3 = 41-60%, 4 = 61-80%, 5 = 81-100%.
Blank spaces will be considered a “zero.”
Activities Top 5 strategic All strategic
projects projects
a. Definition and baseline metrics established for each project ___ ___
b. Specific timeline when project metrics and original business case
objectives will be measured and evaluated ___ ___
c. Pre-project risk analysis or assessment ___ ___
d. Pre-project cost benefit analysis ___ ___

Top 5 strategic projects  None  1-20%  21-40%  41-60%  61-80%  81-100%

All strategic projects  None  1-20%  21-40%  41-60%  61-80%  81-100%

 FoundationalCoreAdvancedExpertLeaderResearch
2010 Most Wired Planning Document—Discussion Draft CONFIDENTIAL

12. Are you using an electronic bed board tracking system?

[A or B is enough for Advanced]

System Yes No
a. Bed management for the  
emergency department
b. Bed management for medical-  
surgical units
c. Enterprisewide electronic board  
that integrates information on
patient status, orders pending,
critical lab results, and room
availability

38. By which method are the following benefit functions available to employees? (Check all that apply.)
Benefits Client/Server E-mail
a. Benefits information online  
b. Employee handbooks, policy manuals online  
c. Employee time recording  
d. Enrollment (dental, health, life)  
e. Flexible spending account  
f. Payroll deductions  
g. Personnel records  
h. Retirement fund management (e.g., 401(k))  
Mobile/Wireless Web
 
 
 
 
 
 
 
 

39. By which method are the following employment functions available to employees? (Check all that apply.)
Employment and Professional Development Client/Server E-mail Mobile/Wireless Web
a. Education enrollment    
b. Employee satisfaction survey    
c. Online application for employment    
d. Online competency testing for licensed personnel    
e. Online education and training    
f. Online performance feedback/evaluation systems    
g. Online pre-employment screening tools    
h. Online resources/references for    
diversity/multicultural education and events
i. Online resources/references for occupational health    
and safety
j. Postings of open positions/employment    
k. Reporting employee injury online    

40. What educational resources do you provide to employees on information systems and enterprisewide applications? (Check all that
apply.)
 Nurse dedicated to IT training  Physician dedicated to IT training  Privacy training
 Information security training  EMR training for physicians  EMR training for nurses

 CPOE training for physicians  CPOE training for nurses  None

41. What management tools are available online? (Check all that apply.)
 Enterprise HR management system
 Workforce management tool (productivity and cost trends)
 Performance improvement dashboard indicators
 Bid-a-shift
 Employee time-off request
 Real-time, Web-based operations budgeting
 FoundationalCoreAdvancedExpertLeaderResearch
2010 Most Wired Planning Document—Discussion Draft CONFIDENTIAL