Rate Contract for Supply of Different Networking Devices for RailTels OFC/MPLS based Network
No. RailTel/Tender/ST/CO/MM/2010-11/167
Tender Copy No. _____________
Sold to _____________________
INDEX
Chapter 1 Offer letter Page No. 3
Chapter 2 Schedule of Requirement Page No. 4-9
Chapter 3 Technical Specifications Page No. 10
Chapter 4 Commercial Terms and Conditions Page No. 11-17
Chapter 5 Proforma for Performance Bank Guarantee Page No. 18-19
TENDER NOTICE
Open Tender Notice No. RailTel/Tender/074 Dated: .
RailTel Corporation of India Ltd. (RailTel) invites open tenders in sealed covers, from the reputed manufacturers for the Supply of Different Networking devices for Railtels OFC/MPLS Network on Rate Contract. The details are as under: -
Tender Notice and Complete Tender Document are available on RailTels website www.railtelindia.com. In case Tender Document is downloaded from website, an amount of Rs. 5000/- in the form of DD shall be paid by the tenderer while submitting the tender.
a) Sale of Tender Documents From b) Closing of sale of Tender Documents
c) Receipt of Tender documents Upto 15.00 hrs. of . d) Opening of Tender documents 15.30 hrs. of . e) EMD Rs.1,00,000/- f) Estimated cost g) Cost of Tender Document is Rs.5, 000/- (Rs. 5,500/-, if required by post). The required amount will be payable by Bank Draft in favour of RailTel Corporation of India Limited, New Delhi. CHAPTER 1
OFFER LETTER
To
RailTel Corporation of India Limited, Plot No. 143, Institutional Area, Opposite-Gold Souk, Sector-44, Gurgaon-122003
I/We _______________________________________________ have read the various conditions detailed in tender document attached here to and hereby agree to ABIDE BY THE SAID CONDITIONS. I/We also agree to keep this tender open for acceptance for a period of 60 days from the date fixed for opening the same. I/We offer to Rate Contract for Supply of Different Networking Devices for RailTels OFC/MPLS based Network at the rates quoted in the attached schedules and hereby bind myself/ourselves to complete the provision within 60 days from the date of issue of sub Purchase Order. I/We also hereby agree to abide by the Various Conditions of Contract and to carry out the supplies according to the Specifications for materials and works laid down by RailTel for the present contract.
I/We agree for payment of Security Deposit or Performance Bank Guarantee as per terms & conditions of tender within 15 days after receipt of LOA to that effect.
SIGNATURE OF SUPPLIER (S)
Date
SIGNATURE OF WITNESS CONTTRACTOR (S) ADDRESS
1. 2.
CHAPTER 2
SCHEDULE OF REQUIREMENTS
SN Item Description Qty. Unit Unit Rate (in Rs.) In Figures In Words 1 LAN Extender (2 Mbps ) Nos 2 LAN Extender (10 Mbps ) Nos 3 2 port Ethernet Router for Upto 10 Mbps Bandwidth Nos 4 2 port Router (1E1 and 1Eth) Nos 5 Fast Ethernet Media Converter Nos 1 6 Gigabit Ethernet Media Converter Nos 1 7 Gigabit Manageable Ethernet Media Converter Nos 1 8 24 ports L2 switch with Options of AC and DC supply. Nos 1 9 24 ports L3 switch with Options of AC and DC supply. Nos 1 10 Minipop Routers (8 Gigabit Ethernet Ports ) with Options of AC and DC supply. Nos 1 11 Minipop Routers (4 E1 Ports and 8 GE Ports ) with Options of AC and DC supply. Nos 12 Minipop Routers (8 Gigabit Ethernet Ports and 2 Port 10 Gigabit Ethernet Ports ) with Options of AC and DC supply. Nos 13 Server (1 U with Simple Configuration) Nos 14 Rack (42 RU) Nos 15 SPF -LX Nos 16 SPF -SX Nos 17 XFP-LX Nos 18 SFP-TX Nos
Note - 1. Unit rate quoted against SOR above should be FOR destination inclusive of all duties, taxes, Insurance and freight etc. 2. Cost break up to be submitted by bidder: a. Basic rate b. Excise duty c. Sales Tax/CST/VAT d. CENVAT e. Transportation charges f. Octroi g. Entry Tax h. Others. 3. User manual, instruction manual, operating manual etc. whenever required shall be submitted by the bidder. 4. Please submit details of Supply orders/work orders of these equipments received in last one year from other PSUs and Telecom Service Providers along with their copies. 5. The Tender shall attach Unit rate Analysis of each items of Schedule of Requirement (Cost of each sub-assembly, Cards, Software Licenses and etc )
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CHAPTER 3
TECHNICAL SPECIFICATIONS
It may kindly be noted that in the specification wherever support for a feature has been asked for, it will mean that the feature should be available without RailTel requiring any other hardware/software/licenses. Thus all hardware/software/licenses required for enabling the support/feature shall be included in the offer. Equipment offered or Similar Equipment shall be of proven performance of six month and also OEM should have 24*7 TAC support in India. Relevant document in support of the same shall be submitted. Equipment offered shall be compatible with RailTel existing MPLS routers like Juniper M10, M20, M120, M10i and MX80 Router. If required, POC (Proof of concept) for the offered Equipment shall be done at time of technical evaluation. The eligibility of offer will be considered only after satisfactory POC of the offered Equipment for verifying the technical specifications.
1. Specification of LAN Extenders (2 Mbps) Make:-Zexel, Mrotek, D-link and
a) Should support IEEE 802.3/Ethernet 10/100-Base-T-supporting bridging capability. b) Should have RJ45 Connectors with auto-speed sensing, auto learning, aging and auto polarity detection. c) The speed/s supported at digital interface shall be with any combination/s of 64 Kbps between 64 Kbps to 2048 Kbps. d) It is desired that the LAN Extenders are powered both using 230VAC and 48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered LAN Extenders or AC powered LAN Extenders.
2. Specification of LAN Extenders (10 Mbps) Make:-Zyxel, Mrotek, D-link and
a) The equipment shall support the following digital interface which should be plug-in type and field upgradable. b) Should support IEEE 802.3/Ethernet 10/100-Base-T-supporting bridging capability having following minimum characteristics. c) Should have RJ45 Connectors with auto-speed sensing, auto learning, aging and auto polarity detection. d) The speed/s supported at digital interface shall be with any combination/s of 64 Kbps between 64 Kbps to 10 Mbps. e) It is desired that the Equipment are powered both using 230VAC and 48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered Equipment or AC powered Equipment.
3. Specification of 2-port Ethernet Router Make:-Cisco, Juniper, Alcatel and HP
a) Should have 2 No.10/100 Mbps IEEE 802.3 Ethernet interface with RJ-45 (UTP) connector. b) It must be possible to configure CIR (Committed Information Rate) and EIR (Excess Information Rate). c) Should support IPv4 and IPv6. d) Should support OSPF, RIPv2 & static route. e) Should support Multicast (IGMPv3, PIM) f) Access filtering on both interfaces should be possible with o Source IP address o Destination IP address o Source port number o Destination port number g) Should be possible to manage the router with local console, telnet and SNMP MIB2. h) Should support NAT (Network address translation) and PAT (Port address translation). i) Should be possible to operate on -48V DC as well as 230V AC. Option for both type of power interface should be provided.
4. Specification of 2-port Ethernet Router (1 E1 and 1 FE) Make:-Cisco, Juniper, Alcatel and HP
a) Should have 2 No.10/100 Mbps IEEE 802.3 Ethernet interface with RJ-45 (UTP) connector. b) Should have G.703 interface with 120 ohm balanced RJ-45 connector. c) Should support fractional E1 or unframed 2Mbps. d) Should support Frame Relay on E1 Interface. e) It must be possible to configure CIR (Committed Information Rate) and EIR (Excess Information Rate). f) Should support IPv4 and IPv6. g) Should support OSPF, RIPv2 & static route. h) Should support Multicast (IGMPv3, PIM) i) Access filtering on both interfaces should be possible with o Source IP address o Destination IP address o Source port number o Destination port number j) Should be possible to manage the router with local console, telnet and SNMP MIB2. k) Should support NAT (Network address translation) and PAT (Port address translation). l) Detailed Specification and data sheet for the same may also be enclosed. m) Should be possible to operate on -48V DC as well as 230V AC. Option for both type of power interface should be provided.
5. Specification for Fast Ethernet Media Converter Make:-Zyxel, Mrotek, D-link and
a) Should have one 10/100Base-T port. This port should be shielded RJ-45, with half/full duplex support as well as with Auto MDI-I/MDI-X. b) Should have one 100Base FX port. This port should be with SC/LC connector. c) Should be possible to haul data on single SM fiber up to 10km. d) Should support fiber fault to be propagated to the copper port. e) Should work on both 230V AC and -48V DC. Option for both type of power inbuilt interface should be provided.
6. Specification for Gigabit Ethernet Media Converter Make:-Zyxel, Mrotek, D-link and
a) Should support IEEE 802.3ab (Twisted Pair Gigabit Ethernet, IEEE 802.3z (Fiber Optic Gigabit Ethernet) and IEEE 802.3x standards. b) Should support for 1000Base-T Cat5e or higher UTP/STP RJ45 and 1000Base-SX multi-mode 50/125 m, 62.5/125 m & 100/140 m fiber c) Should have One RJ45 port 1000Base-T and One Fiber SC duplex port, 1000Base-SX connectors. d) Should support Auto MDI/MDIX with Half/Full duplex mode. e) Should have LED indicators for PWR, LINK, RX etc. for monitoring. f) Should Support a Single Mode fiber optic cable distance of up to 10-kilometers (9.32- miles).
7. Specification for Manageable Gigabit Ethernet Media Converter Make:-Zexel, Mrotek, D-link and
a) Should support IEEE 802.3ab (Twisted Pair Gigabit Ethernet, IEEE 802.3z (Fiber Optic Gigabit Ethernet) and IEEE 802.3x standards. b) Should support for 1000Base-T Cat5e or higher UTP/STP RJ45 and 1000Base-SX multi-mode 50/125 m, 62.5/125 m & 100/140 m fiber c) Should have One RJ45 port 1000Base-T and One Fiber SC duplex port, 1000Base-SX connectors. d) Should support Auto MDI/MDIX with Half/Full duplex mode. e) Should support SNMP V2/3 f) Should be possible to manage through Web/Telnet/SNMP. g) Should support fibre optical Ring protection in case of one optical path fail. h) Should have LED indicators for PWR, LINK, RX etc. for monitoring. i) Should Support a Single Mode fiber optic cable distance of up to 10-kilometers (9.32- miles).
8. Specification of Switches (L2 managed) Make:-Zyxel, Dlink, Extreme, Cisco, Juniper ,HP and Alcatel
a) Should have 24 ports of 10/100Base T b) Should have support for optional 4 ports SFP Based gigabit ports. c) Should have at least 8Gbps switching fabric. d) Should Support port trunking of at least 8 FE ports. e) Should have support for 802.3x flow control. f) Should support 802.1D spanning tree control, RSTP and MSTP g) Should support SNMP, web based management as well as RMON monitoring. h) Should support Auto MDI-II/MDI-X uplink for all the twisted pair ports. i) Should support 802.1Q VLAN, 802.1p Priority queues. j) Should support port mirroring. k) Should support Ethernet Ring protection (up to 20 Switches) failover within 50 ms. l) Should support jumbo frame m) Should support at least 8000 entries in the MAC table. n) It is desired that the switches be used with both 230V AV and 48V DC. Rates may be quoted keeping option for both. o) Detailed Specification and data sheet for the same may also be enclosed. p) The various types of Fiber and GBIC modules that can be plugged into the switch may also be mentioned and quoted for.
9. Specification of L3 Switches Make:-Zyxel, Dlink, Extreme, Cisco, Juniper ,HP and Alcatel
a) The switch shall be designed for continuous operations .The bidder shall furnish the MTBF (Mean Time between Failures) and MTRR (Mean Time to Restore) and predicted and observed values along with calculations by manufacturer. b) In case of full system failure, Switches shall maintain a trace area in the NVRAM, which would be used for analysis /diagnosis of the problem. c) Switch shall have built in power on diagnostics system to detect hardware failures. d) Switches shall have suitable Visual Indicators for diagnostics and healthy /unhealthy status of ports & modules. e) Switch shall have 24 Nos. 10/100/1000 Base TX auto sensing ports with 4 No. gigabit SFPs ports complying to IEEE 802.3, IEEE 803.3u and 802.3ab standard , supporting half duplex mode ,full duplex mode and auto negotiation on each port to optimize bandwidth. f) Switch shall have minimum of 28 Gbps forwarding bandwidth at layer 2 and layer 3 switching fabric. g) Switch shall have minimum 32 million packets (64 Byte packets) per second forwarding rate. h) Switches shall have a minimum of 8, 000 MAC address space. i) Switch shall be capable of working with DC and DC voltage -40 to -54 V. Power supply should be inbuilt in switch. j) It should be possible for the switches to be mounted on a 19-Inch rack. All accessories required for this mounting should be supplied. k) Switches shall have the following features. All softwares/hardwares/License required for this must be supplied along with the switch. 1. Link Aggregation Control (LCAP) as per IEEE 802.3ad. 2. Support for IEEE 802.1Q VLAN on all ports 3. Support for minimum 256 VLANs 4. Support for IEEE 802.1 D spanning tree protocol 5. Support for IEEE 802.1 s MSTP 6. Support for IEEE 802.1 w RSTP 7. Support Dynamic Host Configuration Protocol (DHCP) 8. Support Auto MDIX (Media Dependent Interface Cross over ) 9. Support Inter VLAN IP routing for full layer -3 routing 10. Support for IPv6 routing 11. Support Strict Priority Queuing. 12. Support Network Time Protocol (NTP) / Simple Network Time Protocol (SNTP) based 13. RFC 1305 / 2030 for synchronization of date & time from the Central NTP Server. 14. Support RADIUS protocol for console access restriction and authentication as per RFC 2138. 15. Support 4 group of embedded RMON (history, statics and alarms). 16. Support for basic IP unicast routing protocols (static, RIPv1, RIPv2, OSPF). 17. Support multiple privilege level to provide different level of access on console port and telnet sessions. 18. Support classification and scheduling as per IEEE 802.1P on all ports. 19. Support Port Spanning functionally for measurements using a networks analyzer. 20. Support online software reconfiguration to implement changes without rebooting. The OS for the switches must be modular. A certificate to this effect shall be provided by the OEM of the switch. 21. Support all the standard MIBs (MIB-I&II). 22. Support for console port with a RS-232 Interface for configuration and diagnostics purposes. 23. Support Port Spanning functionally for measurements using a networks analyzer. 24. Support Static, RIPv1, RIPv2, OSPF Routing protocols by default 25. Should support Ethernet Ring protection (up to 20 Switches in ring) failover within 50 ms. 26. Support Vrf Lite 27. Support MPLS forwarding l) Switch shall conform to UL 60950 or IEC 60950 Standards for safety requirements of IT Equipments. m) Switch shall conform to EN55022 Class A/B or CISPR22 Class A/B or CE Class A/B for EMC for (Electro Magnetic Compatibility)
10. Specification of MiniPOPs Routers (8 GE Ports ) Make:- Cisco, Juniper ,HP and Alcatel
a) The router is supposed to be used in the minor MPLS pops of RailTel to be setup in a phased manner. b) These will be connected to the Major MPLS pops where Juniper M-10.M-10i, M120, M20 and MX 80 series of routers have already been installed. The connectivity will be done mostly on Multiple E1s or on Ethernet over SDH or Optical Fibre. c) The routers to be procured are intended to be generic in nature so that RailTel can use the routers in various different scenarios depending upon requirement. d) The Router shall have 4 Nos. 10/100/1000 Base TX auto sensing ports with 4 No. gigabit SFPs ports complying to IEEE 802.3, IEEE 803.3u and 802.3ab standard , supporting half duplex mode ,full duplex mode and auto negotiation on each port to optimize bandwidth e) The router shall support 10 Gbps throughput at 8 Mpps . f) The router shall support RIB capacity of upto 16k for IPv4 routes g) The router shall support operating temp 10 -60 C h) Features to be supported by the routers: i) IPv4 and IPv6. j) Should support OSPF, BGP, RIPv2 & static routers. k) Should support Multicast (IGMPv3, PIM, SDP, DVMRP & source specific) l) Should support the following minimum encapsulation: a. Ethernet (MAC) b. VLANs c. PPP d. Frame relay e. HDLC f. 802.1g g. MLPPP h. MLFR (FRF.15, FRF.16) m) Should have the following high availability feature. a. VRRP b. Graceful restarts n) Should be possible to manage the router through a. Console Port b. Telenet/SSH c. SNMP o) Should support the following traffic management features a. Policing and shaping b. Class based queering and prioritization c. WRED d. Queuing based on VLAN/DLCI/Interfaces/Bundles p) Should have MPLS L2 and L3 VPN support. q) Should have MPLS TP support. r) Should have BFD support. s) Router should be able to provide a layer 2 cross connect between the following encapsulations: a. VLAN and frame relay DLCI. b. PPP and VLAN c. Ethernet and frame relay DLCI d. Ethernet and Ethernet. t) This feature will have to be demonstrated by the bidder by creating the compete scenarios in his lab. u) The router should have at least 512 Mb of DRAM. v) It is desired that the routers are powered both using 230VAC and 48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered router or AC powered router. w) Detailed Specification and data sheet for the same may also be enclosed.
11. Specification of MiniPOPs Routers (8 GE Ports and 8 E1 Ports) Make:- Cisco, Juniper ,HP and Alcatel
a) The router is supposed to be used in the minor MPLS pops of RailTel to be setup in a phased manner. b) These will be connected to the Major MPLS pops where Juniper M-10.M-10i, M120, M20 and MX 80 series of routers have already been installed. The connectivity will be done mostly on Multiple E1s or on Ethernet over SDH or Optical Fibre. c) The routers to be procured are intended to be generic in nature so that RailTel can use the routers in various different scenarios depending upon requirement. d) The Router shall have 4 Nos. 10/100/1000 Base TX auto sensing ports with 4 No. gigabit SFPs ports complying to IEEE 802.3, IEEE 803.3u and 802.3ab standard , supporting half duplex mode ,full duplex mode and auto negotiation on each port to optimize bandwidth e) The Router shall have 8 Nos. E1 Port f) The router shall support 10 Gbps throughput at 8 Mpps g) The router shall support RIB capacity of upto 16k for IPv4 routes h) The router shall support operating temp 10 -60 C i) Features to be supported by the routers: j) IPv4 and IPv6. k) Should support OSPF, BGP, RIPv2 & static routers. l) Should support Multicast (IGMPv3, PIM, SDP, DVMRP & source specific) m) Should support the following minimum encapsulation: a. Ethernet (MAC) b. VLANs c. PPP d. Frame relay e. HDLC f. 802.1g g. MLPPP h. MLFR (FRF.15, FRF.16) n) Should have the following high availability feature. a. VRRP b. Graceful restarts o) Should be possible to manage the router through a. Console Port b. Telenet/SSH c. SNMP p) Should support the following traffic management features a. Policing and shaping b. Class based queering and prioritization c. WRED d. Queuing based on VLAN/DLCI/Interfaces/Bundles q) Should have MPLS L2 and L3 VPN support. r) Should have MPLS TP support. s) Should have BFD support t) Router should be able to provide a layer 2 cross connect between the following encapsulations: a. VLAN and frame relay DLCI. b. PPP and VLAN c. Ethernet and frame relay DLCI d. Ethernet and Ethernet. u) This feature will have to be demonstrated by the bidder by creating the compete scenarios in his lab. v) The router should have at least 512 Mb of DRAM. w) It is desired that the routers are powered both using 230VAC and 48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered router or AC powered router. x) Detailed Specification and data sheet for the same may also be enclosed.
12. Specification of MiniPOPs Routers (8 GE Ports and 2 10GE) Make:- Cisco, Juniper ,HP and Alcatel
a) The router is supposed to be used in the minor MPLS pops of RailTel to be setup in a phased manner. b) These will be connected to the Major MPLS pops where Juniper M-10.M-10i, M120, M20 and MX 80 series of routers have already been installed. The connectivity will be done mostly on Multiple E1s or on Ethernet over SDH or Optical Fibre. c) The routers to be procured are intended to be generic in nature so that RailTel can use the routers in various different scenarios depending upon requirement. d) The Router shall have 4 Nos. 10/100/1000 Base TX auto sensing ports with 4 No. gigabit SFPs ports complying to IEEE 802.3, IEEE 803.3u and 802.3ab standard , supporting half duplex mode ,full duplex mode and auto negotiation on each port to optimize bandwidth e) The Router shall have 2 Nos. 10 gigabit Interface Ports. f) The router shall support 20 Gbps throughput at 12 Mpps g) The router shall support RIB capacity of upto 16k for IPv4 routes h) Should support IPv4 and IPv6. i) Should support OSPF, BGP, RIPv2 & static routers. j) Should support Multicast (IGMPv3, PIM, SDP, DVMRP & source specific) k) Should support the following minimum encapsulation: a. Ethernet (MAC) b. VLANs c. PPP d. Frame relay e. HDLC f. 802.1g g. MLPPP h. MLFR (FRF.15, FRF.16) l) Should have the following high availability feature. a. VRRP b. Graceful restarts m) Should be possible to manage the router through a. Console Port b. Telenet/SSH c. SNMP n) Should support the following traffic management features a. Policing and shaping b. Class based queering and prioritization c. WRED d. Queuing based on VLAN/DLCI/Interfaces/Bundles o) Should have MPLS L2 and L3 VPN support. p) Should have MPLS TP support. q) Should have BFD support r) Router should be able to provide a layer 2 cross connect between the following encapsulations: a. VLAN and frame relay DLCI. b. PPP and VLAN c. Ethernet and frame relay DLCI d. Ethernet and Ethernet. s) This feature will have to be demonstrated by the bidder by creating the compete scenarios in his lab. t) The router should have at least 512 Mb of DRAM. u) It is desired that the routers are powered both using 230VAC and 48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered router or AC powered router. v) Detailed Specification and data sheet for the same may also be enclosed.
Regulatory Compliance of above MiniPOPs Routers
a) NEBS GR-63-Core:NEBS, Physical Protection, GR-1089-Core:EMC and Electrical Safety for Network Telecommunications Equipment b) ETS-300386-2 Telecommunication Network Equipment Electromagnetic Compatibility Requirements c) The operating system of the router series or the router shall have Common criteria EAL3 or higher certification from authorized agencies. d) EMC a. AS/NZS 3548 Class A (Australia/New Zealand) b. EN 55022 Class A Emissions (Europe) c. FCC Part 15 Class A (USA)
13. Specification of SFPs LX a) Should be compatible with above switches/Routers b) Should support 10 km optical distance. c) Should have LC type connector. d) Should have 1Gigabit Ethernet capacity on single mode fiber.
14. Specification of XFPs LX a) Should be compatible with above switches/Routers b) Should support 10 km optical distance. c) Should have LC type connector. d) Should have 10 Gigabit Ethernet capacity on single mode fiber.
15. Specification of SFPs SX a) Should be compatible with above switches/Routers b) Should support 300 m optical distance. c) Should have LC type connector. d) Should have 1 Gigabit Ethernet capacity on Multimode fiber.
16. Specification of SFPs -TX a) Should be compatible with above switches/Routers b) Should support 90 m Copper distance. c) Should have RJ45 type connector. d) Should have 1 Gigabit Ethernet capacity
17. Specification of IP phones
a) Should have Multiple line for registration (Atleast two) b) Each Line Should have redundancy server registration. c) Should have context-sensitive soft keys d) line keys should have LED e) Should have navigation key cluster with center Select key, 2 volume control keys, dedicated hold key, dedicated headset key, dedicated hands-free speakerphone key, Display control keys, Dedicated microphone mute key f) Should have Separate Port for headset g) Should have Full-duplex hands-free speakerphone with Acoustic Clarity Technology- Type 1 compliant with IEEE 1329 full duplex h) Standards Handset,headset and hands-free speakerphone modes i) Should support Codecs: G.711 /A and G.729A j) Should support Voice activity detection k) Should support DTMF tone generation / DTMF event RTP payload l) Should support Low-delay audio packet transmission m) Should support Adaptive jitter buffers n) Should support Packet loss concealment o) Should support Acoustic echo cancellation p) Should support Background noise suppression q) Should support Shared call / bridged line appearance r) Should support Flexible line appearance (one or more line keys can be assigned for each line extension) s) Should have Distinctive incoming call treatment / call waiting t) Should have Call timer u) Should support Call transfer, hold, divert (forward), pickup v) Should support Called, calling, connected party information w) Should support Local three-way conferencing x) Should support One-touch speed dial, redial y) Should support Call waiting z) Should have Remote missed call notification aa) Should support Intercom bb) Should support Automatic off-hook call placement cc) Should support Do not disturb function dd) Should support Last call return ee) Should support IETF SIP (RFC 3261 and companion RFCs) and should be compatible with Asterisk Network and Provisioning ff) Should have Dual 10/100 Mbps switched Ethernet Ports gg) Should support Manual or dynamic host configuration protocol (DHCP) network setup hh) Should support Time and date synchronization using SNTP ii) Should support FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments jj) Should support QoS Support IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP kk) Should support Network Address Translation (NAT) support for static configuration and "Keep-Alive" SIP signalling ll) Should have RTCP support (RFC 1889) mm) Should have Local digit map nn) Should have provision for Status and statistics reporting Security1 oo) Should support Transport Layer Security (TLS) pp) Should support Encrypted configuration files qq) Should support Digest authentication rr) Should support Password login ss) Should have Support for URL syntax with password for boot server tt) Should support HTTPS secure provisioning uu) Should have Support for signed software executables Power vv) Should have Built-in, auto-sensing IEEE 802.3af Power over Ethernet and also support External universal input AC adapter
18. Specification of Video Phone
Should support resistive touch screen interface with both finger or any standard stylus. Should have minimum of 7 in TFT LCD display with adjustable screen angle Should have a minimum of 16:9 wide screen aspect ratio Should support Screen saver and digital picture frame mode Should have an option of "On-screen virtual keyboard" Should have "Voicemail and videomail support" Should have additional port of USB for applications It should support XML Microbrowser Should have Adjustable base height Should support Unicode UTF-8 character . Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish Audio Features Should support Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression. Type 1 compliant (IEEE 1329 full duplex) Should have Frequency response 100 Hz 14 kHz for handset, optional headset and hands-free speakerphone modes Should support following Codecs: G.711 (A-law and -law), G.729AB, G.722, G.722.1, G.722.1C Should have provision of Individual volume settings with visual feedback for each audio path Should support Voice activity detection Should support Comfort noise generation Should support DTMF tone generation (RFC 2833 and in-band) Should support Low-delay audio packet transmission Should support Adaptive jitter buffers Should support Packet loss concealment Headset and Handset Compatibility Should have Dedicated RJ-9 headset port Should support Hearing aid compatibility Should be Compliant with ADA Section 508 Subpart B 1194.23 (all) Should support Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids Should be Compatible with commercially-available TTY adapter equipment Should support following Call Handling Features 6 lines (registrations) Shared call/bridged line appearance Busy Lamp Field (BLF) Flexible line appearance (one or more line keys can be assigned for each line extension) Distinctive incoming call treatment/call waiting Call timer and call waiting Call transfer, hold, divert (forward), pickup Called, calling, connected party information Local three-way audio conferencing One-touch speed dial, redial Remote missed call notification Do not disturb function Electronic hook switch capable Should support following Video Standards and Protocols H.263, H.263+ (1998), and H.264 Minimum of CIF(352x288) or SIF(352x240) resolution transmit and receive video up to 30 fps Camera It should have minimum of 2 mega pixel camera A minimum of 30 cm to infinity fixed focus should be supported Should have option of Privacy Shutter Picture in Picture for near end camera should be supported Full screen or window for far end camera should be easily configurable Open Application Platform Should support XML API for third-party applications Should also support following mandatory features: Corporate Directory Access using LDAP-- Local Voice Call Recording on USB flash drive-- Visual Conference Management-- Voice Quality Monitoring-- Network and Provisioning Should support ITU H.323 Should support SIP (RFC 3261 & companion RFCs) Should support Dual Stack, H.323 and SIP should run simultaneously Should support SDP Should support IETF SIP (RFC 3261 and companion RFCs) Should support following parameters on Two-port Gigabit Ethernet switch: (a)10/100/1000Base-TX across LAN and PC --ports (b)Conforms to IEEE802.3-2005 (Clause 40) for --Physical Media Attachment (c)Conforms to IEEE802.3-2002 (Clause 28) for --Link Partner Auto-Negotiation Should support Manual or dynamic host configuration protocol (DHCP) for network setup Should support Time and date synchronization using SNTP Should support FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments Provisioning and call server redundancy should be supported Should support QoS IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP Should support Network Address Translation (NAT) for static configuration and Keep- Alive SIP signaling RTCP and RTP should be supported Should support Event logging Should support Syslog Should have Local configurable digit map/dial plan Should support Hardware diagnostics Should support Status and statistics reporting Should support IPv4 Should support TCP Should support UDP Should support DNS-SRV Bandwidth Should be capable to provide CIF video up to 768 kbps plus network overhead Security Should support AES encryption standard 128 bit for multimedia streams, H. 235v3 Should support Media encryption via SRTP Should support Transport Layer Security (TLS) Should have Encrypted configuration files Should support Digest authentication Should have provision of Password login Should support URL syntax with password for boot server or Provisioning server address Should support HTTPS secure provisioning Should have support for signed software executables Power Should support Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0)
19. Specification of 1U server
a) Should have minimum Processor of Quad Core 64 bit Working at 2.0 Ghz or better with FSB 1066 Mhz or Better b) Should have 8Gb RAM c) Should have 2x 1TB SATA HDD d) Should have 2 Nos. of Gigabit Ethernet Network Port e) Should support RAID 0 and RAID 1 f) Should have DVD ROM g) Should have Dual AC Power Supply provision h) Mount :- 1 U Rack mountable along with all accessories
20. Specification of Racks a) CRCA steel sheets shall be used for fabrication of the rack. Light grey powder coating with thickness of 50-70microns should be used. b) Exterior surfaces should be scratch resistant upto a limit of 50kg. c) Steel door/glass trims should be light/dark grey d) Front door shall be lockable and of tinted glass. e) Provision for top and bottom cable entry at rear should be available. f) Fixed louvered slotted side panel shall be available for ventilation. g) Rear door shall be of sheet steel and lockable. h) Should have wheels (castor) 2Nos with lock on front and 2 on rear i.e. a total of 4 wheels. i) Should have two vertical AC distribution panel with 12 5A points. j) Should have 5 no. of horizontal cable manager and 2 no. of vertical cable manager. k) Should have 2 no. of stationary shelf. l) Should be supplied with three packets of mounting hardware. m) Rack should have height 42 U and width& Depth with dual PDU and MCB protection.
CHAPTER 4 3.2 The supplier will have to supply the material within 60 days of the issue of confirmed supply order/sub-purchase order against this Rate Contract. The exact locations/stations (any where in India) where material is to be delivered will be advised in the confirmed sub Purchase Order.
4. PAYMENT TERMS
4.1 90% of the value of the part supply of the equipment/material on receipt by the consignee at site duly inspected and accompanied with the following documents and any other documents mentioned in the contract:-
i) Invoice. ii) Delivery Challan iii) Contractors certificate of dispatch iv) Excise duty payment gate pass or equivalent v) Inspection certificate vi) Consignees receipt vii) Warranty guarantee certificate of OEM viii) Insurance certificate ix) Undertaking against Fall Clause
4.2 Balance 10% value of supply on receipt and acceptance of full supply at site by consignee on submission of Performance Bank Guarantee valid for 2 months beyond warranty period for each sub PO (i.e. 26 months from date of delivery to consignee).
4.3 Accounting unit/bill passing unit for the supplies under this Rate Contract is Corporate Office. Bills to be submitted to the Executive Director/RGM of the concerned Region for certifying receipt of material & services for onward submission to Corporate Office for payment.
4.4 Form C, if required, shall be issued for respective stations, by respective ED only.
4.5 The break up of taxes has to be furnished and same should be reflected in the bills so that any CENVAT/input credit can be availed by RailTel.
5. PERFORMANCE BANK GUARANTEE
The supplier is required to submit a Standing Performance Bank Guarantee (PBG) of Rs. 10,00,000/- within 15 days of issue of LOA for Rate Contract with validity upto 2 months beyond contract period and PBG of each sub PO for 10% of the value of the order equivalent in Indian Rupees for the satisfactory performance of contract with validity upto 2 months beyond warranty period. The proforma for PBG is given in Chapter 5.
The Performance Bank Guarantee (security deposit) shall be submitted to Corporate Office & will bear no interest.
6. TAXES & DUTIES
6.1 The price quoted should be firm, indicating the breakup and inclusive of all duties and taxes, as applicable. The offer should be inclusive of packing, forwarding, freight & insurance charges upto destination. Form C, if required will be issued by respective ED/RGMs of RailTel Corporation of India Limited.
6.2 The Octroi / entry tax shall be paid extra as per actuals on production of proof of payment.
6.3 Tender should while quoting the prices, pass on to the purchaser the full effect of duty set off available on inputs under CENVAT scheme and should agree to pass on additional set off as may become available in future in respect of all the inputs used for manufacture of final product on the date of supply.
6.4 Wherever Value Added Tax (VAT) is being claimed, tender should pass on to the purchaser the set off/tax credit available on inputs, while quoting the prices. Additional set off, as may become available in future should also be passed on at the time of supply.
7. LIQUIDATED DAMAGES
The timely delivery is the essence of this project. Liquidated damages will be applicable at the rate of half percent per week or part thereof for undelivered portion subject to a maximum of 10% of the cost of unsupplied quantities/material. RailTel will have the right to cancel the order, place order on alternative source at risk & cost of the supplier besides levying the L.D.
8. TRANSPORTATION
The rates quoted should be F.O.R destination. The destination shall be the nominated Depots of RailTel Regional office as indicated in Sub Purchase Orders (Sub POs).
9. STATUTORY DEDUCTION
These will be made at source at the time of making payment as per the prevalent rules.
10. PURCHASERS RIGHT TO ACCEPT OR REJECT BID
The Purchaser reserves the right to accept or reject bid, and to annul the bidding process, at any time prior to award of contract without assigning any reason whatsoever and without thereby incurring any liability to the affected bidder on the grounds for the Purchasers action.
10.1 LONG TERM AVAILABILITY OF SPARES & SYSTEM SUPPORT
10.1.1 The tenderer shall undertake to supply on payment all maintenance spares and tools required for the equipment for at least five years after expiry of warranty. He shall also undertake to supply additional equipment required for replacement or expansion of the network that may become necessary due to additional traffic requirements.
10.1.2 The manufacture shall guarantee that spare parts for the system shall be available for a minimum of five years after expiry of the warranty period and thereafter at least, six month advance notice shall be given RailTel before any equipment or components are discontinued or phased out from the manufacturing plans. This will enable RailTel to asses the lifetime requirement of spares needed and order in sufficient quantity prior to stoppage of the manufacture.
10.1.3 That the successful tenders shall further guarantee that if he goes out of production of spare parts he shall supply the specifications of materials at no cost to the purchaser, if and when required in connection with the equipment to enable the purchaser to fabricate or procure from other sources.
11. ISSUE OF LETTER OF ACCEPTANCE (LOA) 11.1 The bidder shall within 7 days of issue of the LOA, give his acceptance and submit performance bank guarantee within 15 days as per clause 5. 12. BID PRICES
12.1 The bidder shall give the total composite price inclusive of all duties and taxes, packing forwarding, freight and insurance etc. The basic unit price and all other components of the price need to be individually indicated against the goods it proposes to supply under the contract as per schedule given in Chapter 2. The price shall be firm in Indian Rupees and FOR Destination. No foreign exchange will be made available by the purchaser.
12.2 The break up of price of each item of SOR in terms of basic Unit price, Excise duty, Sales Tax, Freight, Forwarding, Packing, Insurance and any other Levies/charges already paid or payable by the tenderer shall be indicated separately in the SOR Chapter 2. Any changes in statutory duties/taxes after opening of technical bid will be to RailTels account within the contracted delivery period.
12.3 FALL CLAUSE:- The firm shall undertake that in case the firm offers same material at a lower price to any other purchaser including Central/State/ Government Organization or Public Sector Undertaking, during the validity of Rate Contract, the equal benefit of lower prices will be passed on to RailTel.
12.4 Except in conditions of clause 12.3 above, the price quoted by the bidder shall remain fixed during the entire period of contract and shall not be subject to variation on any account.
13 CLAUSE WISE COMPLIANCE
Clause wise compliance statement of the Terms & Conditions shall be enclosed with the offer along with the technical literature of the material and other documents in support of relevant clauses.
14 INSPECTION
14. Pre-shipment/pre-dispatch inspection shall be carried out at manufacturers/suppliers works by RailTels authorized representative. The material/equipment/interface cards should be offered for inspection within 3 weeks of issue of confirmed Purchase Order/sub purchase order. Traveling, lodging & boarding expenses of RailTels representative and charges for 3rd party inspection if any shall be borne by RailTel but necessary facilities to carry out tests/witness inspection shall be provided by the manufacturer/supplier, free of cost.
14.2 Along with inspection call, the supplier/manufacturer shall submit details of test procedures, test programme, test parameters together with permitted values, etc., and their Quality Assurance Plan.
14.3 In case material/equipment /interface cards fails during inspection, the fresh lot of materials/equipment/material shall be offered without any extra cost, by the manufacturer/supplier. In such a case, total cost of re-inspection including travel, lodging & boarding of the inspecting officials shall be to manufacturers/suppliers account.
15 FORCE MAJEURE
15.1 If during the Agreement, the performance in whole or in part, by either party, of any obligation under this is prevented or delayed, by reason beyond the control of the parties including war, hostility, acts of the public enemy, civic commotion, sabotage, Act of State or direction from Statutory Authority, explosion, epidemic, quarantine restriction, strikes and lockouts (as are not limited to the establishments and facilities of the parties), fire, floods, earthquakes, natural calamities or any act of GOD (hereinafter referred to as EVENTS), provided notice of happenings of any such EVENT is given by the affected party to the other, within twenty one (21) days from date of occurrence thereof, neither party shall have any such claims for damages against the other, in respect of such non- performance or delay in performance. Provided service under this Agreement shall be resumed as soon as practicable, after such EVENT comes to an end or ceases to exist.
15.2 In the event of a Force Majeure, the affected party will be excused from performance during the existence of the Force Majeure. When a Force Majeure occurs, the affected party after notifying the other party will attempt to mitigate the effect of the Force Majeure as much as possible. If such delaying cause shall continue for more than sixty (60) days from the date of the notice stated above, the party injured by the inability of the other to perform shall have the right, upon written notice of thirty (30) days to the other party, to terminate this Agreement. Neither party shall be liable for any breach, claims, damages against the other, in respect of non-performance or delay in performance as a result of Force Majeure leading to such termination.
16 SETTLEMENT OF DISPUTES
In case of any dispute concerning this order both the supplier and RailTel shall try to settle the same amicably through mutual discussion/negotiations. Any unsettled dispute shall be settled in terms of Indian Act of Arbitration and conciliation 1996 or any
amendment thereof. Place of arbitration shall be New Delhi. Arbitrator shall be appointed by Managing Director, RailTel Corporation of India Limited.
17. TRAINING
17.1 During execution of the supplies covered in sub POs issued against rate contract, the tenderer shall undertake to train RailTel staff nominated by RailTel in different aspects of equipment designs, functioning, field installation, testing, commissioning, operation, maintenance and repair, covering both hardware and software. The training should be comprehensive for transfer of complete know-how so as to impart full knowledge and competence to independently and successfully execute the installation, operation, user related software changes, maintenance and repair of all equipment.
17.2 The tenderer shall arrange formal class room training as per approved course structure for 100 men days and shall also include hands on practical experience at the manufacturers premises. Set of Documents related to training to each of the trainees shall be provided.
17.3 All expenses of Training shall be bear by the tenderer; however, expenses for travel to and from the place of training, boarding and lodging of the trainees shall be borne by RailTel.
18 GOVERNING LAWS:
This contract shall be interpreted in accordance with the laws of India. The courts at New Delhi shall have exclusive jurisdiction to entertain and try all matters arising out of this contract.
19 TERMINATION FOR DEFAULT
19.1 The purchaser may, without prejudice to any other remedy for breach of contract, by written notice of default, sent to the Supplier, terminate this contract in whole or in part.
a) If the supplier fails to deliver any or all of the goods within the time period(s) specified in the contract. b) If the supplier fails to perform any other obligation(s) under the contract; and c) If the supplier, in either of the above circumstance(s) does not remedy his failure within a period of 30 days (or such longer period as the Purchaser may authorise in writing) after receipt of the default notice from the Purchaser.
19.2 In the event the Purchaser terminates the contract in whole or in part, pursuant to para 19.1 the Purchaser may proceed, upon such terms and in such manner as it deems appropriate, goods similar to those undelivered and the supplier shall be liable to the Purchaser for any excess cost for such similar goods. However, the Supplier shall continue performance of the contract to the extent not terminated.
20 TERMINATION FOR INSOLVENCY
The purchaser may at any time terminate the contract by giving written notice to the supplier, without compensation to the supplier, if the supplier becomes bankrupt or otherwise insolvent as declared by the competent court provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to the Purchaser.
21 SECURITY CLEARANCE FROM DoT
21.1 In connection with the security clearance, the latest directives issued from time to time by the Department of Telecommunication, Ministry of Communications & IT or any other Ministry of Government of India on security considerations shall be applicable to the present tender.
21.2 Accordingly as per the extant Amendment of the National Long Distance (NLD) Service License Agreement for security related concerns for expansion of Telecom Services in various zones of the country issued vide Department of Telecommunication, Ministry of Communication & IT, Government of Indias letter no. 10-54/2010-CS-III (NLD) dated 31.05.2011, the successful bidders OEM shall comply with the provisions stated in the above mentioned directive of DoT and shall have to enter into an agreement with RailTel as per the template agreement between Telecom Service provider and the Vendor of equipment, product and services (available on DoT website). The tenderer must submit a declaration alongwith their offer.
22 BID SUBMISSION AND OPENING DATE
22.1 Each and every page of bid should be signed by authorized representative of the firm. Power of attorney in favour of the signatory duly authorizing the signatory shall be enclosed in the bid.
22.2 The bid should be submitted in two copies-one original and one copy. The packet containing the original and copy of the bid duly marked ORIGINAL & COPY should be sealed by the personal seal of the bidder.
22.3 The envelope shall be addressed to the Purchaser at the following address:
The General Manager/ Project RailTel Corporation of India Ltd. Plot No. 143, Institutional Area, Opposite-Gold Souk, Sector-44, Gurgaon-122003
22.4 The envelope shall bear name of work, the tender no. and the words DO NOT OPEN BEFORE (due date).
22.5 Bid should be delivered to the above address so as to reach up to 15:00 hours of due date. The bids shall be opened at 15:30 Hrs on the same day in the above office in the presence of representative of the bidder. Bid received after due date and time shall be summarily rejected and shall not be opened.
CHAPTER 5
Proforma for Performance Bank Guarantee
PERFORMANCE BANK GURANTEE BOND (On Stamp Paper of Rs one hundred) (To be used by approved Scheduled Banks)
1. In consideration of RailTel Corporation of India Limited, having its registered office at 10 th Floor, Bank of Baroda Building, 16 Sansad Marg, New Delhi-110001 (Herein after called RailTel) having agreed to exempt .. (Hereinafter called the said Contractor(s)) from the demand, under the terms and conditions of an Purchase Order No. datedmade between and .. for (hereinafter called the said Agreement) of security deposit for the due fulfillment by the said Contractor (s) of the terms and conditions contained in the said Agreement, on production of a Bank Guarantee for Rs. . (Rs . .. only). We , (indicate the name of the Bank) hereinafter referred to as the Bank) at the request of . . Contractor(s) do hereby undertake to pay RailTel an amount not exceeding Rs. . against any loss or damage caused to or suffered or would be caused to or suffered by RailTel by reason of any breach by the said Contractor(s) of any of the terms or conditions contained in the said Agreement.
2. We , . Bank do hereby undertake to pay the amounts due and payable under this Guarantee without any demur, merely on demand from RailTel stating that the amount is claimed is due by way of loss or damage caused to or would be caused to or suffered by RailTel by reason of breach by the said Contractor(s) of any of terms or conditions contained in the said Agreement or by reason of the Contractor(s) failure to perform the said Agreement. Any such demand made on the Bank shall be conclusive as regards the amount due and payable by the Bank under this guarantee. However, our liability under this guarantee shall be restricted to an amount not exceeding Rs .
3. We, .. bank undertake to pay to RailTel any money so demanded notwithstanding any dispute or disputes raised by the Contractor(s) / Tenderer(s) in any suit or proceedings pending before any court or Tribunal relating thereto our liability under this present being, absolute and unequivocal. The payment so made by us under this Bond shall be a valid discharge of our liability for payment there under and the Contractor(s) / Tenderer(s) shall have no claim against us for making such payment.
4. We, . Bank further agree that the Guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said Agreement and that it shall continue to be enforceable till all the dues of RailTel under or by virtue of the said Agreement have been fully paid and its claims satisfied or discharged or till RailTel certifies that the
terms and conditions of the said Agreement have been fully and properly carried out by the said Contractor(s) and accordingly discharges this Guarantee. Unless a demand or claim under the Guarantee is made on us in writing on or before the We shall be discharged from all liability under this Guarantee thereafter.
5. We, (indicate the name of Bank) further agree with RailTel that RailTel shall have the fullest liberty without our consent and without affecting in any manner our obligations hereunder to vary any of the terms and conditions of the Agreement or to extend time of to postpone for any time or from time to time any of the powers exercisable by RailTel against the said contractor(s) and to forbear or enforce any of the terms and conditions relating to the said Agreement and we shall not be relieved from our liability by reason of any such variation, or extension to the said Contractor(s) or for any forbearance, act or omission on the part of RailTel or any indulgence by RailTel to the said Contractor(s) or by any such matter or thing whatsoever which under the law relating to sureties would, but for this provision, have affect of so relieving us.
This Guarantee will not be discharged due to the change in the Constitution of the Bank or the Contractor(s) / Tenderer(s).
(indicate the name of Bank) lastly undertake not to revoke this Guarantee during its currency except with the previous consent of RailTel in writing.