JANE DOE

1234 Anywhere Street, Atlanta, GA 12345

123-456-7890 home - 123-456-7891 cell
Email: myemailaddress@yahoo.com

QUALIFICATIONS SUMMARY
Dynamic leader possesses more than fifteen years of progressive business management, academic
administrative and human resources experience across Fortune 100 companies and non-profit
organization, including four years of proficiency in a management capacity. Design, innovate and lead
best practice HR processes in employee relations and delivers services and programs spanning career
management, change management, and work-life balance.

AREAS OF EXPERTISE
Strategic Planning Succession Planning Labor Relations
Project Management Web Site Development Recruiting and Hiring
Risk Management Compensation Administration Financial Reporting
Regulatory Compliance Training and Development Resource Allocation
Change Management Academic Advisement Human Capital Acquisition
Career Coaching Student Services Knowledge Management

EDUCATION
CAPELLA UNIVERSITY, MINNEAPOLIS, MN
Doctorate of Organizational Management (In Progress)
DEPAUL UNIVERSITY, CHICAGO, ILLINOIS
Master in Applied Professional Studies (Focus: Human Resources Management)
Bachelor of Business Administration

Technical Skills Operating Systems/Databases/Programs: Windows NT, Microsoft XP & 2000 -

Visual Basic - Novell – IBM – HRIS - PeopleSoft - Microsoft Word – Excel –
PowerPoint – SAP – Access – Visio – Outlook - Microsoft Publisher – MS Project -
Paradox - Corel WordPerfect - Adobe Acrobat - Lotus Notes - Freelance Graphics

PROFESSIONAL EXPERIENCE
UNIVERSITY OF ILLINOIS MEDICAL CENTER, Chicago, Illinois Feb 2005 – August 2005
Assistant Director of UIMCC HR Operations (Contract Position)
Works with the Chief Human Resources Operations Officer in carrying out all aspects of this high
level position. Plans, directs and evaluates the fiscal activities of the department including purchasing,
inventory, equipment and space management. Contributes to the preparation of Medical Center Human
Resource Services (MCHRS) office policies and procedures, recommending methods to improve
operations and assisting with implementation of procedures. Attends all monthly Medical Center
Directors Meetings, MCHRS Staff meetings and other meetings as needed. Routinely responds to
emails and other written correspondence on behalf of the department and performs other critical job
functions as required.
Produce bi-weekly employment report noting all new hires and terminations
Works with HR Directors to process job orders, conduct academic searches and extend offer letters
Apprise management of appropriate guidelines and procedures for filling Civil Service positions
Attended FLSA training sponsored by Campus HR
Organized exit interview program for all employees leaving the company
Drafted charter and currently serves as primary point person for Transporter’s Pilot Program which
was approved by the union and implemented in April 2005
Compiled and revised MCHR job descriptions to ensure departmental consistency
Conduct personnel file audits to ensure compliance with JCAHO standards

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CITY COLLEGES OF CHICAGO, Chicago, Illinois May 2000 – October 2004
Human Resources Manager
Integrally involved in the administration of company-wide human resource services policies, procedures,
and practices for more than 6,000 employees in this multi-union/multi-location environment. Served in an
advisory capacity to senior management, faculty and staff on HR matters and conducted investigations as
needed to resolve employee relations issues. Performed job audits, prepared job descriptions and conducted
classification studies. Produced Affirmative Action (AA) and Equal Employment Opportunity (EEO)
reports ensuring compliance with state and federal employment regulations. Provided back-up coverage to
and assist the Associate Vice Chancellor of Human Resources and the Executive Director of Staffing and
Compensation in conducting performance reviews and in the development of various programs and
procedures. Developed and implemented creative and cost-effective organizational recruitment strategies
through negotiations with major publications and advertising recruitment firms resulting in a $30k cost
savings.
Selected by HR Vice Chancellor to represent department and serve as chair on the faculty search
committee to recruit, screen and hire professional faculty
Organized and coordinated the semi-annual Districtwide Faculty Career Fair incorporating all seven
City Colleges of Chicago attended by more than 500 diversified job seekers
Routinely deployed to various City Colleges during registration periods to provide academic
consulting services to current and prospective students
Resolved registration problems relating to curriculum, course prerequisites, and eligibility by
referring to catalogues and other appropriate resource material
Evaluated student transcripts and course work to ensure student remained on career track
Worked closely with Administrators and assisted in the coordination of various events such as
Administrator and Faculty Off-Site Retreat, Annual Town Hall Meetings, Career Fairs, etc.
Increased the hiring of culturally diverse employees in professional positions by 35% in one quarter
and boosted diversity in applicant pool by 40%
Insulated the company from legal risks by serving on the Child Protection Task Force which resulted in
the establishment of procedures to ensure the protection of minors while on campus.
As internal career transition consultant, developed and implemented in-house job transition program
for union and non-union employees affected by downsizing, resulting in a 90% employee retention
rate through job transfers throughout the company.

ACCENTURE CONSULTING, Chicago, Illinois (FORMERLY ANDERSEN) Nov. 1999 - May 2000
Human Resource Executive Analyst
Performed a variety of complex and straightforward responsibilities within the human performance
services area. Provided advice on procedures and work methods to individuals within various levels of
the organization. Prepared and submitted paperwork for new employees, recruitments, payments of bill,
check requests, inventory, and other human resources functions. Maintained personnel records in
compliance with organizational, departmental, state and federal standards and regulations.
Ensured that employment offer letters, payroll status changes, and other benefits forms were processed
in an accurate and timely manner
Assisted in coordinating employee orientation, recruitment fairs, and executive interviews. Developed a
reputation for meticulous attention to detail and an extremely professional demeanor.

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ERNST & YOUNG, Rosemont, Illinois March - Nov. 1999
HR Y2K Project Manager – Contracted position
Planned, coordinated, and directed various aspects of a Y2K project for senior manager and over 30 IT
consultants, including preparing and managing a $10m budget; hiring all project consultants; developing
and monitoring engagement goals and objectives; and ensuring delivery goals are met.

Successfully recovered $2m in past due receivables due to aggressive and efficient collection activities
Converted Word documents to HTML and posted on department intranet site
Analyzed operating results, forecasted budgets and provided recommendations to management
Provided orientation, obtained pertinent information and processed paperwork for new hires
Assisted with the development of an orientation policy and procedures manual for the entire department
Reduced accounting and expense errors for consultants by 75%

BP AMOCO CORPORATION, Chicago, Illinois September 1996 - March 1999

Executive Associate
Developed a departmental employee recognition program, increasing employee morale and overall
customer/employee satisfaction.
Reduced departmental expenses 10%, a $90,000 value, enabling the department to achieve its $27.5
million year-end objective.

THE PRUDENTIAL INSURANCE COMPANY, Oak Brook, Illinois May 1991 - June 1996
Executive Assistant to the Vice President of Human Resources
Instrumental in developing an employee mentoring program for over 200 associates.
Increased district sales by 40% through the development and implementation of a computer-based
tracking system that drove healthy competition among the sales force within the Midwest region.

AFFILIATIONS
Notary Public
Member: National Association of Female Executives
American Association of Women in Community Colleges

CERTIFICATES

State Teacher Certification Board - State of Illinois Certificate (Kindergarten to Grade 12 - All Areas)
Type: Substitute-90 Days Teaching - Expires: June 30, 2008

REFERENCES AVAILABLE UPON REQUEST

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