Rodeo Caf

Employee
Manual


Employee Manual 2

Table of Contents

History of Rodeo Caf..Pg. 3
General Requirements of Employees...Pg.4
Employee Misconduct.......Pg.5
Employee Benefits..Pg.6
Schedule.Pg.7
Wages and Pay Raises. Pg.8
Health and Dress Standards Pg.9
















Employee Manual 3


History of Rodeo Caf

On November 4, 1987, Rodeo Caf was first opened for business at 4000 Cowboy Drive, Dallas, Texas.
Rex Jones, the founder, believes in three concepts: good food, good service and reasonable prices. If
these concepts are continued on a daily basis the business will always thrive.
Following the success of the first restaurant, a second restaurant was opened on April 2, 1988, at 1823
North River. The Rodeo Caf will continue to seek new locations for future expansion and possible
franchising.


Officers of Rodeo Caf

President: Rex Jones
Vice President: Mike Jones
Secretary: Jerry Jones
Treasurer: Tom Larry








Employee Manual 4


General Requirements of Employees
Employees:
1. Must treat all customers with respect and courtesy at all times. (The customer is always
right.)
2. Must greet all customers with a smile and a friendly greeting and say thank you or some
other parting remark to that effect when the customer leaves.
3. Must keep the back door locked at all times.
4. Must work together to keep the restaurant clean such as mopping all spills up immediately
and picking up materials off the floor.
5. Must throw all dropped food in the trash.
6. Must keep the drive-thru window or screen closed when it is not in use.
7. Must immediately report all injuries to managers and supervisors.
8. Are allowed to smoke but only during breaks and in the designated area for smokers.
9. May only accept or take business calls while on duty.
10. At least one employee must be at the counter at all times.
11. Counter employees must face the counter while on duty.











Employee Manual 5

Employee Misconduct
Employees must not:
1. Loaf
2. Play with hair while on duty.
3. Horseplay
4. Use foul language
5. Chew gum
6. Study or do any work that does not pertain to the Rodeo Caf while on duty.
7. Argue or fight. If any disagreements arise, employees should try and work
them out in a mature manner, or report to the manager.
8. Bring alcoholic beverages or drugs on to the restaurant premises.
9. Allow friends or relatives to loiter in the restaurant while on duty.
10. Bring children to work.
11. Park in our store front or any business' store front parking spaces. These are
reserved for customers only.
12. Take any leftover food items without the store managers approval.
13. Vacuum while customers are present.
14. Use Rodeo Caf keys for anything other than the business.

Discipline Procedures
1. Verbal Warning
2. Written Warning
3. Dismissal!!







Employee Manual 6

Employee Benefits
Insurance
1. At present time, Rodeo Caf is participating in a group insurance plan.
2. The employee deals directly with the insurance carrier and is responsible for paying
premiums.
3. Any employee can participate as long as he or she meets the carrier's qualifications.

Vacation
1. Salary employees working at least 40 hours per week for one continuous complete year may
be allowed to take one week of paid vacation.
2. Reimbursement of vacation time off shall be a maximum of forty hours.
3. Vacation time off shall be taken with the approval of the store manager.
4. In order to receive vacation pay, employee must actually take the time off.
5. Any terminated employees will not receive vacation pay.

Privileges
1. Employees receive an employee only (no relatives or friends) discount of 50% on food
purchases at all times.
2. Drinks for employees are free while on duty and half-price off duty (Drinks for employees
can only be given out by counter employees).
3. Another employee must ring up the order.
4. Orders must be paid for in advance and if an employees check bounces their checks will no
longer be accepted.
5. Abuse of this privilege will qualify an employee for termination.

Breaks
1. Employees can only eat during their scheduled break time.
2. Employees are allowed a ten minute break for every four continuous hours of work.
3. Breaks are not permitted to employees during busy times.
4. Employees must ask permission from a supervisor or manager before taking break.
5. Employees are not entitled to a break if they work four hours or less.

Employee Manual 7

Scheduling
1. Store hours will vary from store to store depending on the business climate.
2. Various work schedules and shifts will be offered based on the predicted amount of traffic
throughout the day.
3. Schedules will be made one week in advance.
4. Time off requests should be submitted before the schedule is made. It should be
understood that it will be impossible to let several employees off at one time.
5. The schedule may only be altered by the store manager and the assistant manager. If any
scheduling conflicts arise the store manage or assistant manager should be notified and if
necessary they will make changes.
6. No individual will close by themselves. At least two people must close the store.
7. The Rodeo Caf will close on the following days: Christmas, New Year's Day, Easter, the
Fourth of July, and Thanksgiving Day. Employees will not be paid for these days off.
8. Every store will have a designated area where the work schedule is posted and time cards
are available.
9. Employees are responsible for writing the correct time he or she begins and ends work on
their timecards.
10. Lying on your time card will qualify an employee for immediate dismissal.
11. Employees should be ready to begin work by the time their schedule says.
12. Employees that will be more than 15 minutes late to work must call the restaurant and
notify the manager on duty.
13. Consistently late employees or employees that leave work before all of their duties are
completed will not be tolerated.
14. Customers and orders will be accepted 5-10 minutes after closing time. Employees should
be prepared to work late if there are customers in the restaurant after closing time.







Employee Manual 8

Wages and Pay Raises
1. Two types of payroll: Hourly and Salary.
2. Hourly: Employees are paid a set hourly rate for the number of hours worked. If more than
forty hours are worked during a seven day work week, time and a half will be paid for each
hour after forty.
3. Salary: Employees will be paid a set amount for a specific number of hours worked.
4. Any employee discussing his pay rate to another employee will be terminated.
5. Every three months employees will be subject to review. The purpose of the review is to
find out what progress the employee is making and to make suggestions about the
employee's job performance. Pay raises will be given at this time.
6. Pay raises are determined by merit. Employees who demonstrate a good work ethic will be
considered for pay increases.














Employee Manual 9

Health and Dress Standards
Dress Code
1. Any employee with hair more than three inches below ear lobe must wear a hair restraint.
2. Male employees must be clean shaven.
3. All employees must:
a. Be clean and neat looking
b. Wear either socks or nylons.
c. Wear a designated Rodeo Caf shirt. (Rodeo Caf will pay for the first shirt. Employees
are responsible for any other shirts.)
4. Employees working at the counter may wear shorts.
a. Must be at three inches from kneecap or longer.
b. Must be a solid color (no polka dots, stripes or Hawaiian prints).
c. Must be a dress like material.
d. Must not be skin tight.
Health
1. Hands must be clean at all times.
2. Hands must be washed after using restroom.
3. An employee must cover their mouths if they sneeze or cough and
then immediately wash their hands.
Sick Leave Policy
1. Any employee too sick to work must notify the store as soon as
possible. This should be done on a daily basis unless prior arrangements are made with
store manager.
2. Any employee that comes to work sick, or becomes sick while working may be sent home.
3. Hourly employees will be paid only for the time they work.
4. Salary employees will be allowed one sick day for every four months of continuous work.
5. Abuse of sick leave will not be tolerated.


Disclaimer - All the previous information is only to act as guidelines. Some policies and guidelines may change
periodically. Rodeo Caf does not intend on the previous information as being a contract of any kind.