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CIS3002 S1 2014 - Assignment 2 instructions

All questions relate to the following Case Study which was used in Assignment 1.

The national health insurance system Medigood that pays for patients visits to family doctors has
provided a new category of service that family doctors can be funded for. This is for a telehealth medical
specialist consultation for a qualifying patient. To qualify patients need to be any one of:
- over 65
- indigenous
- diabetic or suffering other chronic disease.
A consultation can occur when a family doctor with a patient in attendance links up for a consultation
with a medical specialist using Telehealth equipment. Medigood will make a payment to both the family
doctor and the specialist.

Medigood has already provided Telehealth equipment to all doctors and specialists but to date very few
doctors have taken advantage of this; it is believed this is because it is a disruption to their normal
workflow and takes too long for them to set up a Telehealth consultation with a specialist. You should do
a search of the Internet to understand Telehealth and how it can be used.

Your friend Lee has come up with a new business idea and has asked you for help due to your studies in
Business Analysis. Lee proposes to develop a software package that will sit on the doctors computer
alongside any other patient management system (PMS) they may have taking advantage of available
interfaces. Most doctors use the same PMS and the APIs are readily available. Lees software will monitor
appointments and when it sees the doctor is entering notes or searching for a qualifying patient, or if a
qualifying patient has an appointment, it will alert the doctor that the patient is eligible for a Telehealth
consultation and search for an available medical specialist. Medical specialists are expected to register
with the system which will monitor when they are on-line and potentially available for a Telehealth
consultation with a patient and their family doctor. When the doctor and the specialist accept the
telehealth consultation the Telehealth equipment at either end is activated. Once the consultation is
completed the software will process the claim for payment to the insurance.

System Capabilities
The new system should do the following:
monitor the doctors use of their Patient Management System and check the patients record to
see if the patient qualifies for a Telehealth Consultation
alert the doctor if the patient they are currently seeing, or next scheduled patient, qualifies for a
Medigood Telehealth consultation
identify through an already-existing on-line register of specialists available for Telehealth
consultations to find a suitable specialist who is available to participate in an on-line consultation
if the doctor and a specialist at both ends accept the consultation then it will switch on their
Telehealth equipment (web-cams and voice) to enable the consultation
update the PMS with any notes taken by the doctor
issue a claim form to Medigood for both the doctor and the specialist to be paid for the Telehealth
consultation

Application Benefits
This system should provide the following benefits:
automatic alert the doctor that the patient qualifies for Telehealth and invite the doctor to accept
the proposed consultation through Telehealth
search for an available specialist through an already-existing hub
automatically send a claim to Medigood so both doctors can be paid for the consultation

Your task

Following the work you did for Lee that you undertook in Assignment 1 you have been invited back to
participate in the project. At this stage you are well ahead with your university assignments and happy
to help. Lee has decided to invite tenders for development of the system and has asked you to develop
the specification, evaluation methodology that will be made available to companies that express interest
in the development project for Lee.

Lee has decided to go through a 2-phase tendering process involving an RFI (Request for Information)
then a closed RFT (Request for Tender). You are asked to support this through the following tasks.

Task 1 20 marks
Draft the RFI (Request for Information) which will be advertised widely. Search for examples.

Task 2 20 marks
Review the case study and prepare an event table for the information system to support the business
processes as described. Use at least the following headings for the Event Table:
Event
Event
Type
Trigger Source Activity/Use Case
System Response/
Output
Destination

Task 3 20 Marks
Prepare a Use Case intermediate description for the use case Process the payment claim, as
documented in the event table solution and the use case diagram solution.

Task 4 20 marks
Draw the design class diagram for the Patient and Family Doctor classes. These two classes should be
part of the Domain model class diagram solution for the previous question.
Each of these design class diagrams are expected to have a complete attributes list and a comprehensive
methods list which supports the specified functionality as described in the case study.
Solutions must follow the methodology as outlined within the Satzinger et al textbook.

Task 5 10 marks
Draft a summary of the functional specifications which will be included in the RFT (approximately 1
page).

Task 6 10 marks
Presume you have completed the processes of RFI, RFT, evaluation of tenders and selection of a
solution. Write the executive summary of the Report to Lee where you explain the processes undertaken
and recommend a preferred supplier (approximately 1 page).

Marking guide for questions out of 10
10 9 8 7 5 3 0
Outstanding: High Distinction: Distinction: Credit: Pass: Fail: Not Submitted:
An outstanding
attempt well
formatted and
professionally
presented piece of
work.
An excellent piece
of work that meets
all the specified
criteria with very
minor omissions or
mistakes
More than
competently meets
the criteria specified
with only minor
mistakes or
omissions.
Competently meets
the criteria as
specified with few
minor mistakes or
omissions.
Satisfactorily meets
the criteria.
Did not sufficiently
meet the criteria to
pass.
No attempt made or
different from what
is acceptable

Marking guide for questions out of 20
20 18 16 13 10 3 0
Outstanding: High Distinction: Distinction: Credit: Pass: Fail: Not Submitted:
An outstanding
attempt well
formatted and
professionally
presented piece of
work.
An excellent piece
of work that meets
all the specified
criteria with very
minor omissions or
mistakes
More than
competently meets
the criteria
specified with only
minor mistakes or
omissions.
Competently meets
the criteria as
specified with few
minor mistakes or
omissions.
Satisfactorily meets
the criteria.
Did not sufficiently
meet the criteria to
pass.
No attempt made or
different from what
is acceptable

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