Customer Management Via 4760 en PDF

Alcatel OmniPCX Enterprise
Customer management via 4760

User manual
A L C E T L
NOTE:
Product specifications contained in this document are subject to change without
notice. Products and services described in this document may not be offered
in every country. For the most current information, please contact your Alcatel
representative or your Alcatel equipment provider.
Copyright 2002 Alcatel. All rights reserved for all countries. This document
may not be reproduced in whole or in part without the express written permission
of Alcatel.
Alcatel
and the Alcatel logo are registered trademarks of Alcatel. All other
trademarks are the property of their respective owners.
The CE mark indicates that this product conforms to the following Council
Directives :
- 89/336/CEE (concerning electro-magnetic compatibility)
- 73/23/CEE (concerning electrical safety)
- 1999/5/CE (R&TTE)
Summary
Chapter 1
Presentation
1.1 Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1
1.2 Starting the Configuration application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1
1.3 Main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 5
1.3.1 Data display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 7
1.3.2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 8
Chapter 2
Parameter management
2.1 User sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. 1
2.1.1 Creating a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. 1
2.1.2 Modifying a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.19
2.1.3 Deleting a User Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.39
2.2 Users by profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.40
2.3 Abbreviated numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.41
2.3.1 Creating a direct abbreviated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.44
2.3.2 Direct abbreviated number alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.47
2.3.3 Creating an abbreviated number by range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.49
2.3.4 Abbreviated number by range alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.54
2.3.5 Filtering a caller number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.55
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2.4 Specific telephone services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.56
2.4.1 Cost centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.57
2.4.2 Project charging code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.57
2.4.3 Filter tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.59
2.4.4 Routing tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.60
2.5 Hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.62
2.5.1 Creating a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.62
2.5.2 Modifying a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.66
2.5.3 Deleting a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.66
2.6 Change-Over Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.67
2.7 Alarm Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.68
2.8 Numbering Plan Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.69
2.9 Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.70
2.9.1 Creating a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.70
2.9.2 Modifying a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.72
2.9.3 Deleting a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.72
0-2 3EU19857ENAA - Ed. 01 - September 2002 - Customer management via 4760
Chapter
1 Presentation
Warning: This topic has not been updated for OmniPCX Enterprise as neither the operating
principle or implementation has been significantly modified.
1.1 Presentation
This manual describes access to the Configuration application and its client operation as part
of the Alcatel OmniVista 4760 application, which is associated with the OmniPCX Enterprise
system. Using a microcomputer (see Note), client operation allows you to create, modify and
edit management settings, including:
- user sets,
- abbreviated numbers,
- sections of abbreviated numbers,
- cost centres,
- project numbers,
- filter tables,
- routing tables,
- hunt groups,
- change-over times,
- alarm sets,
- numbering plan (output only),
- subscribers directory.
Note: The features of the micro-computer (PC type) required client operation are described in the
Alcatel OmniVista 4760 documentation.
1.2 Starting the Configuration application
From the Windows Start menu, select the Programs icon, followed by the OmniVista
Client 4760 icon from the OmniVista 4760 submenu:
The following screen is displayed:
Chapter 1 Presentation
Enter your user name and password (use the mouse or press the key to move from one
box to the other). Click on to choose a language, then click on .
The following window is displayed:
Presentation
Click on the icon to start the management application settings.
For example, the following window is displayed:
Select the PBX to be managed, then click on Connect from the pop-up menu.
For example, the following window is displayed:
Presentation
1.3 Main screen
Click on the icon to display the tree structure of the selected PBX; the main screen of the
Generic Configuration Software is displayed:
In the main screen, the following commands which are common to the entire application are
displayed from the pop-up menu of a selected object:
Open/Close to open/close an item,
Filter to enter filter criteria,
Create to create a new item,
Delete to delete an item,
Import to load a text file previously exported and possibly modified,
Scheduled import to schedule an import via a scheduler,
Export to create a text file containing all or part of the configuration data of one
or more PBXs,
Scheduled export to schedule an export via a scheduler,
Refresh to retrieve new data from the PBX,
New grid to display a window comprising both a search and a data area,
Graphic view to configure a sets programmable and directory keys from a graphical
view (feature specific to user items),
Telnet to connect to the PBX.
Note: The commands described in this section are explained in more detail in the Alcatel OmniVista 4760
- Configuration manual.
Any window containing a scroll bar may be displayed in full page. To do this, double-click on
the windows title bar.
Presentation
1.3.1 Data display
1.3.1.1 Selecting items in the tree and displaying data
Click on an item in the tree to select an entry and open its record in the data area.
To select several adjoining entries
- Select an entry (beginning of selection),
- Press the Shift key and keep it pressed down,
- Select another entry (end of selection).
A grid comprising all the selected entries is displayed in the data area.
To select several non adjoining entries
- Select an entry,
- Press the Ctrl key and keep it pressed down,
- Select another entry(ies).
Each new selected entry is added to the selection grid.
1.3.1.2 Locating an entry in the tree
You can locate an entry displayed in the data area in the tree.
- Select an entry in the data area (grid or record),
- Click on the icon.
1.3.1.3 Record or grid mode
The data area has two display modes:
- Record mode: the attributes are in line.
- Grid mode: the attributes are grouped in columns, the entries in lines.
Click on the icon to switch from record mode to grid mode.
1.3.1.4 Moving in the data area
Use the icon to move the selection to the previous entry.
Use the icon to move the selection to the next entry.
1.3.2 Printing
- Click on the icon to open the printing window.
- Configuring and launching printing.
Chapter
2 Parameter management
2.1 User sets
This menu enables you to set telephone data parameters of user sets.
2.1.1 Creating a user set
From the main screen, select the object.
Click on Create from the pop-up menu.
Fill in the attributes.
Example:
To display all attributes linked to an item, click on the tab.
It is possible to display the attributes classed by a tab (General Characteristics, Set
Characteristics, Facilities, Hotel, Miscellaneous ).
The tab (specific to certain items) allows you to execute a particular action.
Example: Forced deletion of a user action specific to User items ( see 2.1.3 : Deleting a User Set).
Chapter 2 Parameter management
Remark: There is one pop-up help screen for each item.
To call up a pop-up help screen:
- Select an attribute,
- Select the Attribute help command from the pop-up menu.
The directory number attribute allows you to enter the sets directory number. This input is
mandatory and the number must be part of the installation numbering plan. The number can
contain up to 8 digits; each digit can take a value from 0 to 9, *, # , and possibly A, B, C
or D.
Remark: The directory number of a multiline set corresponds to the call number of its main line.
Directory Name
Directory First Name
These are the users name and first name respectively. These contain a maximum of 20
characters. They are used for 47xx applications.
Note: Inputting the directory name and first name (20 characters respectively) allows the directory name
(12 characters) and first name (8 characters) call attributes to be automatically automatically filled in by
name and vice-versa. These attributes can be managed seperately. Given the difference in length and,
if the the name and first name are too long, they can be truncated (see the attributes Phone Book name
(call by name) and Phone Book first name ).
Location node
This item is only accessible when modifying a user set. This is the node number to which the
group belongs. The set which was modified when relocated maintains all its characteristics,
except for its physical address.
Shelf address
The ACT shelf address number must be between 0 and 6.
Board Address
The position of the interface board which corresponds to the ACT shelf must be between 0
and 27.
Equipment Address
This address specifies the position of the set on the interface.
Set Type
Used to define the connected set type from the available list:
- Analog : Analog set (decimal or Q23 keypad).
- 4620 (VPS) : Termination type reserved for analog
equipment connected to an Alcatel 4620 voice
message module.
- 4302 : Set type not marketed in France.
- 4304 : Alcatel digital sets with simplified functionality
(no display, limited function keys, no V24
interface) with 8 programmable keys.
- 4321 : Alcatel digital sets with display, function keys
and programmable keys but no V24 interface.
- 4003 : Alcatel Reflexes set with simplified
functionality (no display, 8 function keys, no
V24 interface) with 4 programmable keys.
- 4011 : Alcatel Reflexes set with 20-character display,
10 function keys and 4 programmable keys
but no V24 interface.
11 function keys, 9 programmable keys and
V24 interface.
- 4023 : Alcatel Reflexes set with 2 x 20-character
display, 9 function keys, 19 programmable
keys, 3 dynamic function keys and internal
alphabetical keypad, but no V24 interface.
keys, 10 dynamic function keys, internal
alphabetical keypad, and V24 interface.
keys, 10 dynamic function keys, internal
alphabetical keypad, and V24 interface.
- S0 sets : Sets able to support an SO bus.
- 4610 (VPS) : Termination type reserved for analog
equipment connected to an Alcatel 4615 voice
message module.
- 4075 : Alcatel mobile set with 16-character display,
4 displays with icons, 4 programmable keys
and 17 set function keys.
- 4074 : Developing the Alcatel 4075 mobile set.
- GAP set : Compatible mobile GAP sets (Mobile
100/200/200 Ex Reflexes).
- 4004 : Alcatel Reflexes sets, 8 programmable keys.
8 programmable keys, 2 function keys and
3 audio keys.
12 programmable keys, 6 function keys, 5
audio keys and alphanumeric keypad.
- 4035T : Alcatel Reflexes set with 2 x 40-character
display, 5 dynamic function keys, 4 navigation
keys, 24 programmable keys, 2 function keys,
5 audio keys and alphanumeric keypad.
- 4004 TSC DECT : Alcatel 4004 set equipped with a DECT
extension keypad, allowing a connection
without cabling.
- 4010 TSC DECT : Alcatel 4010 set equipped with a DECT
without cabling.
- 4021 (4020 TSC DECT) : Alcatel 4020 set equipped with a DECT
without cabling.
- 4036 (4035 TSC DECT) : Alcatel 4035 set equipped with a DECT
without cabling.
- ANALOG with 4980 (as of version
3.2)
: Mandatory selection for an analog set with a
dedicated 4980 application.
- 4004 TSC IP (as of version 3.2) : Alcatel Reflexes 4004 set with external TSC
IP unit, enabling IP connection.
- 4010 TSC IP (as of version 3.2) : Alcatel Reflexes 4010 set with external TSC
- 4022 (4020 TSC IP (as of version
3.2)
: Alcatel Reflexes 4020 set with integrated TSC
- 4037 (4035 TSC IP (as of version
3.2)
: Alcatel Reflexes 4035 set with integrated TSC
- GAP + (as of version 4.1) : Mobile set compatible with GAP+ protocol
(Mobile 100/200/200 Ex Reflexes and PWT
4073 SMART for the U.S.A).
- PC MULTIMEDIA 2 (as of version
4.1)
: PC declared as IP phone with a 4980
application.
Remark: The type of set determines the parametering (example: if the selected set type is a 4001, the
parameters concerning the alphabetic keypad are not accessible and cannot therefore be modified).
Entity Number
attribute reserved for expert users.
This attribute assigns a user to an entity (example: Multiservices, Multicompany, etc.) .
Set Function
This attribute allows the set function to be determined:
Default: standard use
Assistant ubiquity: directory number of the 4635 voice mail service to connect the
ASSISTANT UBIQUITY PROFILE mailbox
Main ubiquity: directory number of the ASSISTANT UBIQUITY PROFILE voice mailbox
Profile: set used as profile
Remark: Default and Profile can be selected directly. Assistant Ubiquity and Main Ubiquity are set when
a UBIQUITY subscription is created.
Profile Name
This attribute allows a descriptive name to be given to the profile as an aid to easy
identification.
Key Profile
This feature allows a key profile to be assigned to a type of use:
None
Company
Hotel
Hotel client
Agent
ACD-authorized phone set
Supervisor
Remark: Key profile applies to set keys and multiline keys called single directory multikeys. Directory
multi-number keys such as assistant manager are thus excluded.
Identifier of Domain
This attribute defines the domain to which the user belongs. Domain use is only possible from
NMC management systems.
Add-on Module 1, 2 and 3 (for Reflexes sets only)
These attributes validate the programmable keys extension units (namely, 60 keys maximum)
on the 4012, 4023, 4034, 4040, 4020 and 4035 Reflexes sets.
Depending on the type of set, it is possible to validate up to 60 keys using the following
combinations:
1 unit with 20 keys,
2 units with 20 keys,
3 units with 20 keys,
1 unit with 20 keys and 1 unit with 40 keys,
1 unit with 40 keys,
External Alphanumeric Keyboard (for Reflexes sets only)
This attribute allows you to define the language of the external alphabetical keypad of the
set (English (QWERTY), German (QUERTZ), French (AZERTY)...).
Internal Alphanum. Keyboard (for Reflexes sets only)
This attribute allows you to choose the language of the internal alphabetical keypad of the
set (English (QWERTY), German (QUERTZ), French (AZERTY)...).
V24 Extension (for Reflexes sets only).
SO Extension (for Reflexes sets only).
MAC/PC (for Reflexes only)
Z Adaptor (for Reflexes sets only)
These attributes are used to validate the presence and type of a peripheral board respectively:
DATA V24,
S0,
Macintosh
/PC,
Z (example: Minitel, answerphone, modem, fax...).
Note: One of these extension attributes (V24, S0, MAC/PC, Z) can be validated for a set.
Language Id.
This attribute allows you to choose the language (1from9) for messages and guides displayed
on digital and Reflexes sets equipped with a display.
Secret Code
This is defined by a 4-digit number, with each digit assuming a value from 0 to 9, *, # , and
possibly A, B, C or D.
This information is used, for example, for:
individual in/out of service operations of a set,
DOD with lock,
cancelling the lock,
substitution,
etc.
The value eneterd by default is: 0000.
Warning: In the case of a set with voice messages, these elements (*, #, A D) must not be used.
The user cannot access his voice mailbox.
Note: The secret code can be managed from the set.
Associated Set No
This function allows the user to call the associated set simply using a prefix and automatically
sends it to the number on busy or no-answer.
Cost Center Id
This information is used on charging tickets.
In order to be allocated, a billing centre should already have a content parameterd in the
Specific Telephone Services menu (see 2.4.1 : Cost centre).
Cost Center Name
This attribute is used to enter the name of the billing centre (4 characters maximum).
Charging Category
This attribute is used either:
to ticket the set: the set, and all criteria (duration, charging quantum, trunk, prefix, etc.),
is taken into account by the PBX charging system,
or not to ticket the set: the set is not taken into account by the PBX charging system.
Public Network Category
Enter a number that corresponds to a public network access category according to the status
of the installation( day/night forwarding, etc.), authorization regarding incoming and outgoing
calls, and the compatability between the set and bundles.
External Forwarding Category
Enter a number corresponding to a public network access category which has the requiqite
features for implementing external call forwarding (see attribute: Public Network Category).
Example: a user set with category X public network access (international calls not allowed) will not be
able to forward its calls abroad if it has the same number X for an external call forwarding category.
Similarly, a user set may have a different public access network category number and for
external call forwarding.
Remark: The value 255 (= the category number) corresponds to that indicated in the Public Network
Category attribute.
Tel. Facility Category Id
Enter a number that corresponds to the access category of the required telephone service,
as well as the routing type on set off-hook.
Connection Category Id
Enter a number that corresponds to a compatability category for connecting two terminations
(sets, trunks).
Remark: When the connection category is allocated, a transfer category is simultaneously allocated to
the set. This category has the same number as the connection category.
Hunt Group Dir No.
This attribute allows you to enter the hunt group directory number from among those numbers
that already exist in the installation for which the user set is assigned.
ACD Group Directory No.
This attribute only allows you to display the directory number of the ACD group that belongs
to the agent set.
Pick-up group Name
This attribute is used to enter the call pick-up group number.
Assigning this set to a pick-up group allows you to answer any call on another set of the same
typr of group (example: in the same office) by dialling the corresponding prefix (see 2.5 :
Hunting group).
Reserved Time Slot
This attribute is used to reserve a channel for the set.
Voice Mail Dir. No.
This attribute is used to define the voice mail directory number that the set uses.
Voice Mail Type
This attribute is used to declare the type of voice messaging system used by the set.
Voice Mail access without Code
If this parameter is validated, it allows the PBX to send the users secret code to the voice
mail service. If this parameter is not validated, users must dial their secret code to access
their mailbox.
Paging Trunk Group
In the case where automatic paging or paging by prefix is provided, this attribute must contain
the trunk number assigned to the paging.
Paging Beeper
If the attribute PAGING TRUNK GROUP has been completed, enter the number of the
paging beeper allocated to the set. The number can contain up to 4 characters; each with
a value from 0 to 9, *, # , A, B, C or D.
Called Associated Dect Set
This attribute is used to validate the delayed overflow in the event of no answer (or busy) to
the directory number of the assigned mobile set. This function allows you to connect a person
absent from their set or who has forgotten to forward his/her mobile set.
Tele-marketing Agent
This attribute is used to validate the tele-marketing function for the set, if the set is parametered
for an ACD agent feature.
ISDN Subscr.
These parameters allows the set user to benefit from ISDN services.
External
This parameter authorizes users to benefit from ISDN services for external calls, which
has a messaging service external no reply calls.
Internal
Internal no reply calls can be stored and consulted in the same way as external ISDN
calls.
Display External Calling Number (as of release 3.2)
This parameter enables the identity of the external caller to be displayed.
ISDN Teleservice
One of the following teleservices is assigned so as to ensure compatability and
interconnection with corresponding remote terminals.
The types of teleservice available are:
Phone,
Fax Group 3,
Mixed Teletex,
Fax Group 4,
Teletex char,
Videotex Mosaic,
Telex,
Message Processing,
Iso Application,
Unknown Teleservice,
Audiography,
Audio Videotex,
Non Standard Application.
Hotel - Set Function (Hotel/Hospital version)
Attribute reserved for expert users.
Specific Hotel use:
Administrative: allows direct access to all trunks under the control of the set public
network access category.
Room: allows the administrator, during guest check-in, to allocate a public network
access category to the room set, using the hotel management system.
Booth: allows any user to number to the public network, either after identification or via
the attendant, regardless of this users public network access category. Only the public
network access category of the booth set used is taken into account.
Type of Room (Hotel/Hospital version)
This attribute is used to define the type of room (from 1 to 99) using the hotel management
system (example: 1 for double rooms, 2 for rooms en suite...).
Use Type of Dir. No.
This attribute (Hotel/Hospital version) is used to determine the sets usage type:
Normal: set used by a single subscriber (business version),
Multi-Occupation: set used by several guests, each one identified by a directory
number (example: hospital room with several beds (Hotel/Hospital version),
Badge: set used by guests in multi-occupation while retaining all levels of service,
regardless of the category of the multi-occupation set,
Guest: virtual set; the directory number is allocated to a guest rather than to a set.
Using the secret code, the guest can use a multi-occupation or badge set while retaining
all levels of service, regardless of the category of the multi-occupation set.
Number of Set Users (Hotel/Hospital version)
This attribute is used to help the administrator (20 users maximum).
In the case of the number of users undicated on a multi-occupation set being exceded, an
alarm message is displayed.
Call By Name and Mini Mail (Reflexes sets only)
This attribute, is used to validate (Yes) the Call by name and Mini-messaging facilities
on the sets 4030 and 4034, and only the Call by name facility on the sets 4020 and 4012.
Note: For 4040sets, this attribute must be Yes.
Multiline Station
This non-modifiable attribute indicates whether the set is multi-line managed or not (see
2.1.2.1 : Programmable keys ).
Multi-Line Properties
Automatic Incoming Seizure
When this parameter is validated, the first free line is seized on off-hook, otherwise, the
line is seized by pressing the key for which the icon is flashing.
Automatic Outgoing Seizure
When this parameter is validated, the first free line is seized on off-hook, otherwise, the
line is seized by pressing the key corresponding to the line required.
Selective Filtering
Selective filtering only applies if the set is a multi-line set and has been declared a
manager set. When this attribute is validated, only the main line will be filtered. The
secondary lines will not be filtered, otherwise, all lines will be filtered.
Overflow On No Reply
When this parameter is validated, calls are forwarded to the associated directory number
following a time-out on no answer by the free set. This parameter is only operational if
the Overflow on busy parameter has not been validated.
Overflow on busy
When this parameter is validated, calls are immediately forwarded to the associated
directory number on set busy.
Take Supervision Off-hook
When this parameter is validated, the supervisor set off-hook is used to pick up the call
to the supervised set.
SO Facility
The following attributes are only available if the set has been declared as SO equipment (see
the attribute Set Type) .
User By Default
When this attribute is validated, the identifier of this set declared default user" is used
for all equipment connected on this bus which has not satisfied its identifier.
Other equipment connected on this bus can use this sets identifier to establish
outgoing calls.
If this attribute is not validated, all users must enter their identifiers in order to establish
outgoing calls.
Warning: Only one attribute of SO equipment can be validated as default user on an SO
bus.
Sub Address Use
When this attribute is validated, the PBX waits for the sub-address numbering after the
directory number of the correspondant.
Dialled number masked
This attribute, set at Yes and in line with local legislation, is used to hide the last digits sent.
Access Code to UUS Messages
This parameter authorizes the user of the set to protect access to the User to User Signalling
messages by using a secret code.
Routing Table
This attribute is used in the event where the set is in immediate or time-delayed routing on
off-hook. For this, the attribute must be parametered with a value from 1 to255. If the set
does not have this feature, the attribute is set at 0. The content of the routing numbers can
be parameterd (see 2.4.4.1 : Creating a routing table ).
Associated Videophone
This attribute is used to validate the operation of a videophone associated with the set.
VIP (Very Important Person)
Validation of this attribute (Hotel version) is used to signal to Room Service and
administrative sets equipped with displays, that they are being called by a VIP user.
Assistant Directory Number
This attribute is used to complete the assistants directory number. The number is presented
on the attendants display, who has the choice of calling the user or his/her assistant.
Calls Priority
This attribute is used to define an order of priority when internal calls are made between users.
This priority level acts on an alarm. If the caller has a high level of priority to the person being
called, the alarm of this call will be different.
This allows users to distinguish between call types (inferior or superior).
DATA Cx Category Id
Enter a number that corresponds to a compatability category for connecting two Data
terminations (terminals and servers).
Message LED
This attribute is used to validate the use of a LED on an analog set (administrative, room,
booth). When dropping a message into the users mailbox or requesting call-back, this LED
flashes.
4040 With Minitel
This attribute is used to authorize the Minitel function on an Alcatel 4040 set.
Minitel - 4040 Connection Cat.
This attribute is used to define the Minitel connection category which is different to that of the
Alcatel 4040 set.
Pub Cat Id Minitel 4040
This attribute is used to define the Minitel public network category which is different to that of
the Alcatel 4040 set.
PCBT Associated
If this attribute is validated at Yes, the PC connected to the set via the V24 interface uses the
telephone functions linked to the PCBT software.
Urgent Call
This iem, validated at Yes, is used to declare the set as an urgent call set.
The called party is immediately connected even during another call. Each new incoming call
is indicated by a bip.
A maximum of 7 correspondants (AUXU board) or 20 correspondants (GPA board) can be
connected.
A set that has been declared an urgent call set cannot make calls.
Ext. Alarm Equipment
This attribute is used to define the type of external alarm (on an open or closed loop).
4630 Mail box
4630 Voice Mail Type
This attribute is used to define the type of Alcatel 4630 mailbox (answering/ recording
machine).
4630 COS
The following attributes are used to define the Alcatel 4630 voice messaging system
rights.
Network Prefixes authorized
This attribute is used to authorize the dialling of a network prefix for the mailbox
owner in order to drop a message into the voice mailbox declared on another network
node (in the case of a heterogeneous numbering plan).
Access to personal lists
This attribute is used to authorize access to personal lists.
General Lists Authorized
This attribute is used to authorize access to general lists.
Voice Mail Manager
This attribute is used to authorize management of the voice messaging system.
Ref. duration of Greeting
This attribute is used to define the duration of announcement messages (normal
or long).
Conversation authorized
Ths attribute is used to authorize the recording of conversations.
Category of Greeting
This attribute is used to define the greeting category (personal or standard).
4635 Mail box
This attribute is used to define the type of Alcatel 4635 mailbox:
Voice mail,
Listening only,
Listen/answer,
ICMB/message rotation,
Bulletin Mail box,
Announcement box,
Network box,
Fax-sending mailbox,
Form box,
Transcriptor,
DTMF form box,
Hotel room,
Hotel room (dial),
Hotel reception,
Set mail box,
Address by name,
Automated attendant,
Caller menu only,
Menu and caller set,
Menu and caller lbox,
Box transfer,
Conditional transfer,
Info. center box,
Infotex,
General fax message,
Voice message,
Answerphone mode,
SIP voice mail,
Conference box,
Monitored mailbox,
Return loop - test box.
4635 COS
This attribute is used to define the category number of the Alcatel 4635 application (1 to
64).
X25 dte
When validated, this attribute is used to create a GPAX25 access group, whose access point
is the sets directory number, on an SO set with X25 operation.
PIN (Personal Identification Number)
PIN means Personal Identification Number. This service allows users to indicate that a
particular call is a personal call external, and not a professional call.
This service can apply to local users (employees) or visiters (in this case, the user set created
is a ghost set).
The user can use his/her personal prefix, followed by the PIN number, the secret code and
the external phone number.
Using charging tickets, the company can identify the call as a personal call.
PIN No.
This attribute is used to define the personal identification number (PIN).
PIN with Secret code
If validated, this attribute requires that the secret code be entered after the PIN.
Type of control
This attribute is used to define the type of control on the PIN:
Universal access: Users can use their PINs on any set.
Restricted to the sets owner: users can only use PINs on their own sets.
By category: users can use PINs on any set, providing their private calls
connection category is compatible with that of the set being used.
By group: This parameter is used to control calls by PIN group number (Cf.: PIN
group number).
PIN Group Number
This attribute is used to define the number corresponding to a PIN group. It allows users
to use their PINs on other sets belonging to the same group.
Can be Called by Name,
Validated at Yes, this attribute is used to enter the name and first name users in the directory
facility and, by doing so, perform Call by name from any node in the network.
Validated at No, this attribute is used to enter the name and first name of users only on the
local node.
Phone Book Name (Call by name)
Phone Book First Name
These attributes allow you to enter the name (12 characters maximum) and first name (8
characters maximum) used in the object Phone book. Completing these attributes here or
in the object Phone book returns to the same (see 2.9 : Phone book).
The names and first names are displayed on both attendant and remote digital sets.
They are used for call by name .
Note: If these two attributes are not completed when can be called by name is validated, they
automatically assume the directory name and first name.
Displayed Name
This attribute is used to modify the name (16 characters maximum) displayed on the sets
display and the attendant consoles. It is only used in the case where the directory name/first
name (by call) has not been adapted to the display.
Note: This attribute is automatically completed by the users name and first name (see attributes Phone
Book name/Phone Book first name (Call by name) ). If this attribute is empty, the number of the set
is displayed instead of the name.
Modem Trunk Group Info
Trunk Group Id
This attribute is used to display the trunk group to which the modem belongs, if the
equipment is an analog modem.
Trunk Number
This attribute is used to display the trunk allocated to this equipment in the modem trunk
group.
Remote UA
This attribute is used to define whether the set is connected to a remote UA unit.
Count Errors of Secret Code
This attribute is used to define the number of secret code entry attempts (1 to 7) granted to
users before blocking the functions covered by the secret code. If the user has reached this
number, the code must be re-initialized by the installation administrator. The default number
0 inhibits this function.
ACD Station
This attribute is used to declare a user set as a set to be used for ACD applications.
Namely:
ACD-authorized phone set
Agent,
Supervisor,
Ivr.
NS Right (Notification Server) (Reflexes sets only)
If validated, this attribute allows the set to receive alarmcalls fromthe NS application (external
on a UNIX station). In this case, the set may no longer access the mini-messaging, multiline
and alarm set services.
Teleservice incidents
Validated at Yes, this attribute allows users to send incidents generated by the set to a
maintenance centre (RMA).
Ghost Z
If validated, this attribute is used to define an analog set as a ghost set without physical
equipment.
Ghost Z Feature
This attribute is used to define the function of a ghost set.
VAD use for Ghost Z
CSTA Routing
When validated, this attribute is used to re-route the set by means of a CSTA application.
Cmf 4600 (DTM Frequencies)
Set at Yes, this attribute is used to inform the PBX that the set is analog and is connected to
an Alcatel 4600 shelf.
Voice Guide Listening Class
Initialized at 7 (playback of all voice guides), this attribute is used to allocate a playback class
(0 to 7) to the user. Depending on the users class, the system authorizes or inhibits the
playback of a specific voice guide.
The user can return to 0 class using the Playback voice guide prefix (Flip-Flop).
Caller Category
Initialized at 4, this attribute is only used in Russia and in the C.I.S.
VSI Transparency
When validated, this attribute enables Flashing in transparency for consultation calls with
transfer (useful for certain interactive servers).
Type of keyboard
This attribute is used to define the type of digital keyboard on the UA set being used
(European, U.S., ITU (International Telecom Union)). The default value is that defined at
system level.
Count Errors of Business Code
This attribute is used to define the number of business code entry attempts (1 to 7) granted to
users before blocking the functions covered by the business code. If the user has reached this
number, the code must be re-initialized by the installation administrator. The default number
0 inhibits this function.
Stap
This attribute authorizes or inhibits the dialling of the set from a PC of an NMC application.
Forbidden: no STAP call can be made,
Off-hook: the set should be off-hooked for STAP calls,
Authorized: STAP calls are authorized in any set position.
Tandem
This function allows two multiline sets (a main set and a secondary set) to have the same call
number.
Tandem Directory Number
Main tandem set
Use Personal Calling Number
Validated at Yes, this attribute is used to enter the following attributes (Private call number).
If this attribute is not validated, the private caller number used is the one defined at system
level.
Note: With this attribute set to Yes, DDI will no longer have an effect on the set as its number will not
comply with the numbering plan of the new node.
Private Caller Number
This attribute is used to enter the private caller number that will be used as the original number.
UA 3G features
According to the usage preferences of the UA 3G set (e.g.: Alcatel 4035), the following
attribute is used to adapt UA 3G mode or to maintain UA 2G emulation.
Emulation
When creating a set, the value UA 3G is set by default. It can be modified to: UA 2G. If
the set is being changed, UA 3G is the proposed default value. It can be modified to: UA
3G.
4035 Features
According to the usage preferences of the Alcatel 4035 set, the following attributes are used
to adapt UA 3G protocol or to maintain UA 2G emulation.
Navigator
When creating or modifying a set, UA 2G emulation is selected by default. It can be
modified to: UA 3G.
PIN Group Control
This attribute is used to define the PIN group to which the set belongs:
No group: a PIN call to this set by a group-controlled user is inaccessible.
All groups: a PIN call to this set by a group-controlled user is accessible in all cases.
By group number: (cf: User PIN group ).
User PIN Group
This attribute is used to define the PIN group number to which the set belongs.
CCA Operator
Note: This attribute only concerns CCD operators (agent/supervisor).
Validated at Yes, this attribute enables the set to be used as an agent/supervisor set in CCA
operation (CCD operator on a PC).
A4980
This attribute informs users if the set is an Alcatel 4980 (telephone set which can be dialled
via a PC) and if the application is: standard, professional, Groupware or MultiDevice.
Z IVR
Validated at Yes, this attribute is used to reserve analog access as Z access connected to
an Alcatel 4625 system (interactive voice server: IVR).
NOMADIC
In the case where the set is an Alcatel 4980, this attribute, validated at Yes, is used to
indicate if the Alcatel 4980 set is a Momadic set.
Note: Nomadic is the access granted to a user that allows him/her to connect remotely and to return
to the same level of local functionality.
TAPI Premium Server
Validated at Yes, this attribute indicates a user using TAPI telephony services on a PCinstalled
on a LAN network via OmniPCX Enterprise .
4615 Mailbox
This attribute is used to define the type of Alcatel 4615 mailbox:
Standard: standard mailbox.
Guest: The messages in this mailbox cannot be retrieved, the owner of the voice
mailbox cannot send messages to another users voice mailbox.
Automated attendant: reserved for creating automated attendants.
Notification Type
No notification,
Signalling only,
Mail box access.
Conference Group
This attribute is used for users with access to set up a directed conference (conference with
manual or automatic insertion). This indicates a conference group number containing up to
twelve user lists (maximum) that can be automatically called for a conference.
Announcement Group
This attribute is used for users that have the right to make an announcement. It indicates
an announcement group number containing up to twelve lists of users or loudspeakers
(maximum) that can be called automatically.
IP Quality of Service
Enables the quality of service category to be determined (QOS IP category number).
Click on the icon to validate your creation.
Otherwise, click on the icon to cancel.
2.1.2 Modifying a user set
From the main window, double-click on the icon.
Then select the set to be modified by clicking on the icon of the corresponding set (this action
displays the sets attributes).
Select the attributes to be modified.
All parameters described in 2.1.1 : Creating a user set can be modified, except the directory
number.
Click on the icon to validate modifications.
During the modification of a user set, it is also possible to create, delete or modify the
programmable and directory keys on sets equipped with such keys. In addition to this, you
can configure a set declared as a DECT mobile set and create aliases for this user.
2.1.2.1 Programmable keys
From the main screen, double-click on the icon, then on the icon of
the required set, followed by the icon to access the programmable keys configuration.
Click on the icon which corresponds to the key required.
Click on the Function attribute field, then double-click to display the drop-down menu and
choose the function required.
Click in the first field to display all attributes specific to the function.
Complete the attributes, for example:
- Directory Number: enter 8 characters maximum; each character can assume a value from
1 to 9, *, #, and possibly A, B, C or D.
- Pocket, Mobile, 4040: only for an Alcatel 4040 set, enter 14 alphanumeric characters
maximum in the Mnemonic (Pocket, Mobile, 4040) window.
Example:
Function
Programmed
Pressing this key enables a call number to be sent.
Attributes to be completed:
Content: 20 characters maximum can assume a value from 1 to 9, *, #, and possibly
A, B, C or D.
Mnemonic (Pocket, Mobile, 4040).
For Alcatel 4040 sets, this key must be between keys 20 to 32.
Visiophone
Pressing this key enables the sets visiophone to be activated.
Content: number used un the visiophonie system to identify the terminal.
Telesurveillance
This function is used to activate a telesurveillance camera.
Directory Number
Timer remote watch: duration of observation (from 0 to 999 seconds),
Resource remote watch: camera number (from 0 to 9999),
Mnemonic (Pocket,Mobile,4040).
Manager Mail (on assistant multiline set only )
This function is only possible on an ASSISTANT set and on one key.
By pressing this key, the assistant can choose to immediately display a message on the
manager set (or, if attempted, on another manager set). The manager can then choose
one of the proposed responses on his/her display to respond quickly.
This service is operational, on the assistants side just as the manager side, with the set
on idle or busy (non operational on conference, call intrusion (barge-in)...
For Alcatel 4040 sets, this key must be on keys 20 to 32.
Forwarding On Ringing
This function is used to send a ringing set to another user by pressing the key.
Directory Number: Directory number of the destination set,
Absent Assistant ( on assistant multiline set only)
Pressing this key indicates the presence or absence of the assistant from the set of
secretaries: the filters are cancelled and the pictograms associated with the filtering keys
of the manager set flash.
Attribute to be completed:
Screening Key (R.I.S.O immediate forwarding according to call origin) (on
manager multiline set only)
This key is associated with a filtering table (see 2.4.3 : Filter tables).
This function is used to validate call forwarding to the assistant set which corresponds to
this table. Other calls terminate on the manager set.
Note: If the manager set has several assistant sets, it can choose the destination of filtered calls
using a menu on the display (see set features).
Filtering Table No.: number (from 1 to 16) of the required filtering table,
Unscreening Key (P.R.I.S.O immediate seize according to call origin) ( on
manager multiline set only)
This key is associated with a filtering table (see 2.4.3 : Filter tables ).
Pressing this key enables forwarding of calls corresponding to this table to the manager
set. Other calls terminate on the assistant set.
Note: If the manager set has several assistant sets, it can choose the destination of filtered calls
using a menu on the display (see set features).
Filtering Table No.: number (from 1 to 16) of the required filtering table,
Trunk Group Supervision ( on multiline set only)
The pictogram associated with this key is used to display the status of a bundle (free or
busy):
pictogram off: the line is free, by pressing this key, the supervised trunk can be
handled when sent,
pictogram fixed: each bundle belonging to this trunk is busy.
Each trunk can be supervised by a maximum of 20 sets.
The maximum number of all trunks and bundles that can be supervised is 96.
Trunk Group No.,
Trunk Supervision ( on multiline set only)
The pictogram associated with this key is used to display the status of a trunk (free, busy
or on-hold):
pictogram off: the line is free, by pressing this key, the supervised trunk can be
handled when sent,
pictogram flashes quickly: a caller is trying to make a call. Pressing the key
enables call interception,
pictogram : Put on hold: this bundle can be retrieved by another supervisor
set on the fixed key,
pictogram fixed: busy on another set.
Across the pictogram display, the call can be signalled in 3 ways:
no ringing,
with normal ringing,
with short ringing.
Each trunk can be supervised by a maximum of 20 sets.
The maximum number of all trunks and bundles that can be supervised is 96.
Trunk Number,
Ringing Mode: supervision mode (without ringing,with long or short ringing, with or
without bip),
Set Supervision ( on multiline set only)
The pictogram associated with this key is used to display the status (free, ringing or busy)
of a set, simple or multiline, and possibly to intercept a call by pressing the key:
pictogram flashing: a caller is trying to connect to the supervised set. Pressing
the key enables call interception,
pictogram off: the line is free, by pressing this key, the supervised set can be
called,
pictogram fixed: the supervised set is busy, no operation can be carried out.
Across the pictogram display, the call can be signalled in 3 ways:
no ringing,
with normal ringing,
with short ringing.
Each set can be supervised by a maximum of 20 sets.
The number of sets that can be supervised is 254.
Directory Number: Directory number of the set to be supervised,
Ringing Mode: supervision mode (without ringing,with long or short ringing, with or
without bip),
Assistant Call (on manager multiline set only)
This key allows the manager to call the assistant directly. Creating this key on a multiline
set automatically declares this set as a manager set, and enables filtering.
The assistants directory number can be that of the main line or a secondary line.
Any set can simultaneously have manager keys and assistant keys, which enables a
manager of an assistant set and an assistant of a manager set at any given time.
Directory Number: Directory number of an assistant line (principale or secondary),
Number of the key assistant side,
4040 - Mnemonic 2.
Note: Creating this key automatically establishes an manager call on the assistant set.
Manager call ( on assistant multiline set only)
This key allows the assistant to call the manager directly. Creating this key on a multiline
set automatically declares this set as an assistant set.
Pressing this key leads to a direct connection between the MANAGER and the
ASSISTANT.
Directory Number: Directory number of a manager line (principle or secondary),
Number of the key on the manager side,
2nd assistant directory number: Directory number of the overflow assistant line,
Mnemonic (Pocket, Mobile, 4040) (for the first directory number),
Note: Creating this key automatically creates a Assistant call on the manager set.
Multi-line
This function is used to assign a call number to a key. Several keys can be programmed
with the same call number or with different call numbers (secondary lines):
a directory number in multi-keys : several keys are assigned to one directory
number. The current caller is put on-hold if the user takes a call on another key.
The set is considered a free set as long as there is a free key.
multi directory number : several keys are assigned to several directory numbers.
All keys on the extension keypad can be programmed as multi-number directories.
Creating multiline keys allows you to create sets of secretaries: multiline manager sets
and multiline assistant sets are equipped with selctive filtering (see attribute Multi-line
properties in chapter Parameter management - Part 1), of the assistant key, manager
key, absent assistant key, etc...,.
Directory Number:
Routing Assistant (on assistant multiline set only)
One multiline key can be programmed on an overflow assistant key. It contains the
number of the manager set.
This key is used to declare a substitute assistant set which filters calls from a manager
set when the assistant is absent (see attribute Assistant Away ).
Pressing this key directly links the manager to the ASSISTANT key (and vice versa if the
manager uses the assistant key).
When the normal assistant is present, this key leads to a simple call on the manager
multiline keys.
The overflow assistant can also have an absent assistant key.
Directory Number: Directory number of a manager set,
ACD Resources
Pressing this key displays the status of ACD group sets on the relexe set screen.
Associated with this key, a pictogram permenantly informs users of the group status:
pictogram off: nothing to signal,
pictogram on: the standard group overflows to the overflow group,
pictogram on: at least one call is waiting,
pictogram on: a call is being dissuaded.
Directory Number: ACD group directory number,
Mnemonic (Pocket, Mobile, 4040) (not in use).
ACD Listening
Pressing this key enables:
from an ACD supervisor set, discrete listen and the help function,
from the ACD agent set, a help request to the supervisor .
ACD General Forward
Pressing this key forwards calls to the team on to a directory number.
Directory Number: General forwarding directory number,
Headset
Pressing this key validates the use of the headset on this set.
Data
Pressing this key is used to automatically call a Data terminal.
It is mandatory to create the first DATA key without a directory number (empty DATA
directory field). This first DATA key is used to:
receive DATA transmissions by pressing the key during a call,
manually dial a DATA call after pressing the key.
The extra DATA keys can be used to route a call directly to the number, simply by pressing
the key.
Important: Deleting the first DATA key (without a directory number) results in all DATA directory
keys being deleted.
Directory Number: Directory number of the DATA terminal,
ISDN T2/T0 Key
This function is used (only on multiline manager sets) to filter a specific ISDN number
to the assistant (see 2.4.3 : Filter tables). This key contains a directory number that
corresponds to an ISDN number. It can be used as a directory key.
Content: ISDN number of the correspondant,
DATA Supervision Key
This function is used to supervise a remote terminal by displaying a pictogram:
pictogram flashing: a connection with a supervised terminal is being
established,
pictogram fixed: a connection with a supervised terminal has been
established,
pictogram off: no connection, the line is free.
Directory Number: Directory number of the Data equipment,
Screening Supervision
This function enables the supervision and activation of manager filtering keys via the
assistant. This function is only possible if the set is a multiline assistant set.
Directory Number: manager set directory number,
Standard Function Keys
The following functions can be programmed for sets that do not have them as standard:
Enquiry call,
Broker call,
Forward call,
Last number redial,
Messaging system,
Redial memory,
Transfer call,
ISDN,
Repetory,
Callback,
Three-party conference,
Barge-in call,
Busy Camp-on,
Loudspeaker paging,
Call announcement,
Paging request,
Project number,
Decimal end-to-end dialling,
DTMF end-to-end dialling,
Malicious call (ISDN),
Voice mail message deposit,
Camp-on control,
Voice mail consultation,
Network Manager Call
This function is the same as Manager call and is used in cases where
manager/assistant sets are distributed across several nodes in the installation.
Network Assistant Call
This function is the same as Assistant call and is used in cases where
manager/assistant sets are distributed across several nodes in the installation.
General Forwarding of Pilot
Pressing this key forwards calls to the pilot on to a directory number.
Directory Number: General forwarding of pilot directory number,
Closing PG
Pressing this key is used to close a processing group.
Directory Number: PG Directory Number
Attendants Assistant (multiline and assistant sets)
This function is used to help operators if overflow occurs. The calls then overflow to an
assistant set as the queue thresholds are reached:
an outgoing threshold from which the calls ring on the assistant set,
a threshold beyond which calls no longer overflow, only for Alcatel 4034 sets.
20 sets maximum can avail of this function.
Ringing Mode: supervision mode (without ringing, with long or short ringing, with or
without bip),
Attendants group: groups of attendants affected by this function,
Homeworker Perm. Connection
Locked
If this parameter is validated at Yes, programming this key from the set is not authorized.
Click on the icon to record the new parameters. Otherwise, click on the icon to cancel.
2.1.2.2 Repertory Keys
From the main screen, double-click on the icon, then on the
icon of the required set, followed by the icon to access the programmable keys configuration.
Click on the icon that corresponds to the required key (this action displays the attributes).
Example:
Call Directory No.
Enter a call number or a prefix number with 20 characters maximum, that can assume values
from 0 to 9, *, # and, possibly A, B, C and D. This number is automatically composed when
the key is pressed.
Key Name
Enter a label with 6 alphanumeric characters to identify the key.
Click on the icon to validate the newparameters. Otherwise, click on the icon to cancel.
2.1.2.3 DECT set
This table is used to configure the characteristics of the set without a user DECT.
In order to function, the set must have previously been declared in the USERS SET:
- Directory number
- 4075 set
From the main screen, double-click on the icon, then on the icon of
the required set, followed by the icon to access the mobile set configuration.
Click on the icon (this action displays the attributes).
Example:
Set Type
This attribute displays set type.
Registered
This attribute, namely for visitors sets is managed by the DECT set recording function at
attendant level.
It allows you to put DECT sets that have previously been created on the NON operational
position, and to immediately switch to the operational position as new users arrive (at the
attendant welcome level).
This attribute is positionned:
permanently at Yes for Permanent users (resident at the site),
at NO for Permanent sets awaiting attribution,
at NO for sets reserved for visitors but not used,
at YES until the expiry date for sets reserved for visitors.
DECT user type
This attribute is used to choose the type of user:
Permanent User: user of a set on the site,
Internal visitor: the user is a temporary visitor and has borrowed the mobile set,
External Visitor: the user is a temporary visitor who owns his/her own mobile set.
Note: For both internal and external Visitor sets, a series of internal Visitor and External Visitor sets must
previously have been created, with the attribute recorded at NO. In this way, the attendant can record
the type of visitor as a DECT user.
IPUI N (International Portable User Identity type N)
This attribute (International Set Number) cannot be modified by the attendant:
for permanent sets, it is recorded on installation,
for external visitor sets, it is recorded by the attendant.
IPUI 0
This attribute is operational if the empty shell attribute is validated. It cannot be managed
by the manager. It is filled in by the owner from his/her own mobile set.
Principle: The manager declares in advance a certain number of DECT sets said to be
empty shell with the empty shell attribute set at YES. When the node is reached, the
DECT transmission user is automatically declared in an empty shell with the same profile
as on its original node.
Expiry: Day, Month, Year
These attributes are used to define the expiry date of a mobile set.
Overfl. if Paging Failure
If this attribute is validated at Yes: in cases of no reply, the call overflows to the overflow
directory number on paging failure (see attribute below).
If this attribute is validated at No: in cases of no reply, the call is rejected if it is an internal call,
or redirected to the attendant if it is an external call.
Paging overflow Dir. No.
This attribute is used to complete the overflow directory number upon failure of the paging
system.
This number can be a set number or a voice mail service number, but cannot be that of an
attendant.
Network Mobility Access
This attribute is used to validate the use of a mobile set on different installation nodes.
The user set going through other nodes also remains available for use (see attributeShell )
Shell
This attribute is used to define the set as a ghost set. Several must be created so that users
belonging to other nodes can be declared.
Type
This attribute is used to define the type of GAP terminal from the following list:
Unknown,
4074 GAP + UA (European keypad),
4074 GAP + UA (ITU keypad),
SOHO pocket,
SOHO comfort,
SOHO CTM,
ALTISET pocket.
GAP display used
If validated, this attribute inhibits displays on GAP sets (useful in cases where the quality of
display is only mediocre).
GAP with display
This attribute is not manageable.
Radio Link hold
This function is used by UA 3G + TSC DECT sets (see 2.1.1 : Creating a user set). It allows
you to choose the type of radio link maintenance between the base and the set:
Normal: release of radio link between the set and the TSC, 10 seconds for each call.
Traffic fct by base: offers an extra delay on the set, along with 10 seconds as the radio
base overload threshold has not been reached. This threshold is defined at system level.
Security Level
This attribute informs users of the type of security used for calls from this set.
Possible choices:
Without = identity, the PBX identifies the mobile before accepting the call (IPUI-N),
Authentification: the PBX identifies the mobile and the mobile identifies the PBX before
accepting the call,
Encryption: there is authentification and calls are encrypted.
Click on the icon to validate the new parameters. Otherwise, click on the icon to cancel.
2.1.2.4 Subscribers Alias
This function is used to create several extra names for a user set.
- Creation
From the main window, double-click on the icon, then on the
icon of the required set.
Select to access the user alias creation.
Alias No.
This attribute is used to define the alias user number (1 to 15).
Directory Name
These are the users name and first name respectively. They contain a maximum of 20
(12 characters) and first name (8 characters) call attributes to be automatically filled in by name and
vice-versa. These attributes can be managed seperately. Given the difference in length and, if the the
name and first name are too long, they can be truncated (see the attributes Phone Book name (call
by name) and Phone Book first name ).
Can be Called by Name,
local node.
They are used for Call by name .
automatically assume the name and first name from the directory.
- Modification
Select the alias to be modified (this action displays the attributes), then point in the field of
the attribute to be modified. All parameters described in 2.1.2.4 : Subscribers Alias can
be modified, except the Alias Number.
- Deletion
Select the alias to be deleted, then click on Delete from the pop-up menu. Confirm the
alias deletion by clicking Yes .
2.1.2.5 Dynamic State of the user
This function allows the dynamic status of the user set to be managed.
From the main screen, double-click on the icon, then on the icon of the required
set, followed by the icon to access the management of set status.
Example:
Note: The contents of each feature defined below is described in more detail in the Telephone Facilities
documentation.
Forward
This attribute is used to validate the call forwarding type for this set from the following list:
Immediate forward,
Forward on busy,
Forward on no reply,
No forward.
Forward Directory Number
This attribute is used to define the number of the called party set of the call forwarding, if this
is validated on the set.
Secondary Line Forward
This attribute is used to validate the call forwarding type for the secondary line (multiline set)
from the following list:
Immediate forward,
Forward on busy,
No forward.
Secondary Line Number Forward
This attribute is used to define the number of the called party set of the secondary line call
forwarding, if this is validated on the set.
Do Not Disturb
If validated at Yes, this attribute is used to prohibit any incoming call on the set, other than
one from the operator.
Lock
If validated at Yes, this attribute is used to temporarily prohibit the possibility of making a call
on the public network from this set.
Busy Camp On
If validated at Yes, this attribute is used to signal the call to an internal user already in
conversation and waiting for a reply, without hanging up.
Overflow on associate
If validated at Yes, this attribute is used to make all calls to an associated set overflow, in
cases of no reply.
Overfl. busy to assoc. set
If validated at Yes, this attribute is used to make all calls to an associated set overflow, where
the set is busy.
Associated Set No.
This attribute is used to fill in the directory number of the associated set.
Reset Charge pulse Counter
If validated at Yes, this attribute is used to reset the users charging meter.
Conforme Identity
If validated at Yes, this attribute authorizes camp-on of a call on this set during a call.
User Type
This attribute displays the type of set declared from the following list:
Administrative,
Room,
Client,
Booth.
Room Suite Type
If the set type is declared room or client, this attribute indicates if the set is in a suite or
not and, if it is, whether the set is in a main room or a slave (secondary) room.
User Hotel State
This attribute indicates:
Check-in or
Check-out
if the type of set is declared as a client,
Free or
Busy
if the type of set is declared as a room.
Click on the icon to validate the new parameters. Otherwise, click on the icon to cancel.
2.1.2.6 Associated sets
This function is used to display the directory numbers of sets associated with the user sets.
From the main screen, double-click on the icon, then on the icon of the required
set, followed by the icon to access management.
Example display:
The attributes are as follows:
- Multi-line,
- Set Supervision,
- Manager Call,
- Assistant Call,
- Supervisor Station.
2.1.2.7 TSC-IP users
From the main screen, double-click on the icon, then on the icon of the
required set, followed by the icon to access the TSC-IP (IP-Phone) user
configuration.
This displays:
Set Type
This attribute displays set type.
Voice Coding Algorithm
This attribute enables the type of compression used by the set to be selected:
Default: using this value defines the system parameters for IP-Phones,
With compression: using this value defines installation in the system parameters,
Without compression: no compression, coding algorithm G711 is used.
Terminal Ethernet Address
This attribute is automatically completed when the IP-Phone is initialized. Deleting the address
re-initializes the set.
IP Address
This attribute is not manageable. The IP addresss is completed when the set is initialized.
IP Domain Number
This attribute is not manageable. It is completed after the set has been initialized.
Use of Volume in System
Set to No, this attribute enables a local volume to be configured for the set. If validated at Yes,
it is the volume that defines the system parameters that are used (reserved for expert users).
Local Volume (dB)
Set to No, this attribute defines the local volume for the set.
2.1.3 Deleting a User Set
Select the set to be deleted, by clicking on the icon of the corresponding set.
Delete the set selected, by clicking on Delete fromthe pop-up menu. The following confirmation
message is displayed:
Click on Yes to confirm.
Remark: Deleting a user is not possible in the following cases:
- sets belonging to an ACD group,
- supervisor set from a set belonging to an ACD group,
- set supervised by an operator,
- general ringing or night call forwarding set,
- room set and the room is occupied,
- set with an associated data terminal,
- set with voice messaging system.
Only the deletion of a set with a voice messaging system is possible using the Forced
Deletion function.
- Select one or several actions,
- Click on the Action tab.
- Choose the Forced Delete value in the Action attribute of each item to be deleted.
Note: Possible values are pre-defined. To display the Forced Delete value, proceed as follows:
- Click in the value area and type in the letter D .
- Double-click in the the value area and select the Forced Delete action in the drop-down
box.
- Click on to validate the modifications.
2.2 Users by profile
This table is used to create a user (number, name, directory first name, type and address of
the set) from the characteristics of another set which acts as a model (profile set, profile key
from the directory number of another set).
From the main screen, select the object .
Click on the Create command from the pop-up menu.
Directory number
Set number.
Phone book Name (Call by name)
Number associated with the set.
Phone book First Name
Number associated with the set.
Set type
Identifies the set type (selection via the scrolling menu).
Equipment address
For each shelf, board or equipment address:
specific value known by the user.
255 : 255 : the set is reserved but its physical address is not defined.
1: the physical address is automatically defined by the PBX.
Station Profil From
Identifies the model set by its set number
Profile Keys From
Identifies programmable keys of model set(s).
After validation, the set will be created with the characteristics of the model.
The new item is displayed in the tree under the Users object.
The Profiled users object always remains empty.
2.3 Abbreviated numbers
Abbreviated numbers are used to contact external correspondants.
In practice, users dial a simplified number to their sets and the PBX automatically dials the
number of the external correspondant.
It is possible to create a table of 15000 abbreviated numbers maximum (0 to 14999).
These numbers are declared in differents ranges (0 to 399), used for defining user access
to abbreviated dialling from their feature category (managed by the installation technician).
For each abbreviated number, it is possible to create up to 15 different aliases. These aliases
are extra names used in the feature Call by name.
Each range can only contain abbreviated numbers for which indices are successive (e.g.: 101
to 150).
Abbreviated
numbers range
101
.
.
.
100
0
150
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
14999
Direct abbreviated numbers and numbers abbreviated by range must be distinguished
between.
Direct abbreviated numbers
The user sends the number by dialling a prefix.
All directly abbreviated numbers are placed in one range, global vis--vis the network from
which the contents are automatically broadcast on all nodes of this network.
This range cannot overlap other ranges with numbers abbreviated by range.
Example: Range with first index of 100 and with length of 300
Index 0
.
.
.
Direct abbreviated
numbers
Index 100
Index 399
Index 400
Index 14999
.
.
.
.
Free space for abbreviated
numbering by range
Abbreviated numbers by range
As a complement to the direct abbreviated numbering used by the entire network, abbreviated
numbering by range is used to manage:
abbreviated numbers specific to nodes,
abbreviated numbers specific to entities, across the network.
To send an abbreviated number, users dial the prefix that corresponds to the range, followed
by the order number in this range.
The abbreviated numbers are contained in one or more ranges, numbered from 0 to 399.
Ranges can overlap, if needed, and superimpose.
Example: 200 abbreviated numbers are divided into 3 ranges: 1 range with 95 numbers, 1 range with
10 numbers and 1 range with 105 numbers.
0
9
Range 3
(10 abbreviated numbers)
10
104
0
94
0
.
.
.
9
Range 1 (95 abbreviated numbers)
Range 2 (105 abbreviated numbers)
Index in the table Order numbers by range
0
94
95
104
105
199
On initialisation, ranges are empty.
For each range created, a seizure prefix must be attributed (8 digits maximum).
Example:
Prefix for range 1 = 11
Users with access to range 1 should compose 1150 to reach the abbreviated number with the index 50.
If ISDN access is designed in the installation, aswell as the option AUTOMATIC
ATTENDANT, each abbreviated number (by range) can identify incoming correspondants
from the ISDN, the numbers of which are translated into directory numbers. A user called by
a correspondant for whom the number is declared in abbreviated dialling, will be the directory
name of the correspondant on this users display.
2.3.1 Creating a direct abbreviated number
To create a directly abbreviated number, first of all, the range reserved for these numbers must
be declared.
To do this, double-click on the icon, then on the icon.
Click on item 1 (this action displays the attributes).
Example:
Index of 1st abbrev. number
This index is that of the first number of the range of directly abbreviated numbers. Enter a
value from 0 to 14999, followed by the configuration of the installation which corresponds to
one index in the table.
Number of abbreviated numbers
Enter a value (from 1 to 15000, followed by the configuration of the installation) which
corresponds to the number of abbreviated numbers that must contain the range.
Click on to validate the parameters.
Select the object .
Direct Abbr. No. prefix
Fill in the prefix (8 characters maximum, 0 to 9, A to D, and *).
This prefix is automatically shown in the translators table of prefixes.
Users dial this prefix when they want to send the corresponding call number.
Call number
Provided with an outgoing node seizure prefix, aswell as a number to be sent on this node.
The digits of the recorded number (20 maximum) must be declared one after the other. They
must not be separated by spaces, dashes or other symbols to indicate, for example, of any
intermediary tones.
Example:
Outgoing trunk seizure prefix: 0. The external number is: 01 55 66 70 00.
Enter the number recorded in the follwing way: 00155667000.
A recorded number can contain 20 digits maximum, including the seizure prefix.
The equivalent End of keypad can be entered using the sign * at the end of the recorded
number if it is inferior to the declared format (e.g.: 03615*) .
Directory name
Directory first name
name and first name are too long, they can be truncated (see the attributes Phone book Name (call
by name) and Phone book First Name ).
Barring
If this parameter is validated, the contents of the abbreviated number is subject to the control
of discrimination, according to the category of public network access assigned to the user.
Overfl. Dir. Abbrev. Pref.
This information is provided to validate overflow when an outgoing trunk is completely busy.
Its contents are equal to the prefix of a directly abbreviated number.
Auto. Attendant Calling Right
Fill in the attribute with a number corresponding to a category number which defines access
to features assigned to the caller (priority, possibility of overflow, access to voice mailbox, etc.)
and entered by the installation technician. The default value is equal to 0.
This category, taken into account in the Standard automatic feature, is used if the caller
can be recognized by his/her identifier (ISDN) (the callers number must be contained in
the abbreviated number).
Call type
This attribute is used to define the type of call from the following:
Normal,
VIP (Very Important Person),
Internal,
IP,
IS RPV (ghost private network).
This function is used on attendant sets and terminals to distinguish incoming ISDN calls
according to their importance.
Timed Forward. Dir. Abbrev. No.
Fill in the attribute with the prefix of a fully abbreviated number. If the initial open abbreviated
number is not filled in by the user before the timer elapses, the PBX automatically sends the
call number that corresponds to the directly abbreviated overflow number.
Example:
- the prefix 3500 corresponds to the number 0015566. Overflow number of time elapsed:
3501,
- the prefix 3501 corresponds to the external number 00155667000 (attendant).
Users dial the prefix 3500. The PBX generates the number 0015566.
After the timer has elapsed, if the user has not filled in the number, the PBX automatically
dials the prefix number 3501: 00155667000.
Range number
This attribute is used to define a ghost range number (0 to 31), to enable discrimination of this
number according to the ranges authorized to a user in the telephone feature category.
Can be called by name
local node.
Phone Book First name
Displayed name
This attribute is used to modify the name to be displayed (16 characters maximum) on display
sets and attendant terminals in cases where the directory name has not been adapted to the
display.
Note: This attribute is automatically filled in with the directory name and first name. If this attribute is
empty, the number of the set is displayed instead of the name.
External DISA Dir. No.
This attribute operates if the DISA function is installed.
This attribute is used to fill in the directory number of the installation user, who will be
associated with this abbreviated number.
Also, users making external DISA calls are automatically substituted on their internal sets
without their intervention.
This functionality is useful for users making calls with the same external ISDN number, or
GSM set users (if the attendant offers transmission service of the identifier number).
IP address
IP address for IP telephone correspondants (subscribers H323...). IPv4 on 4 bytes and IPv6
on 16 bytes.
2.3.2 Direct abbreviated number alias
This table is used to create several extra names for a directly abbreviated number. These extra
names are called aliases.
2.3.2.1 Creation
Double-click on the abbreviated number previously created (see 2.3.1 : Creating a direct
abbreviated number ) ,
Select the object .
This displays:
Alias No.
This attribute is used to define the alias number of the directly abbreviated number (1 to 15).
Directory Name
name and first name are too long, they can be truncated (see the attributes Phone Book Name (call
by name) and Phone Book First Name ).
local node.
Note: If these two attributes are not completed when Can be called by name is validated, they
2.3.2.2 Modification
Select the alias to be modified, then the attributes to be modified. All parameters described in
2.1.2.4 : Subscribers Alias can be modified, except the Alias number.
2.3.2.3 Deletion
Select the alias to be deleted, then click on Delete from the pop-up menu and confirme the
deletion of the alias by pressing Yes .
2.3.3 Creating an abbreviated number by range
An abbreviated number by range must be declared at range level before being dimensioned.
To do this, double-click on the icon, then on the icon.
Select the range number (0 to 399) (this action displays the attributes).
Example:
Index 1st abbrev. number
This index is that of the first number of the range. Enter a value from 0 to 14999, followed by
the configuration of the installation which corresponds to one index in the table.
Number of abbreviated numbers
Enter a value (from 1 to 15000, followed by the configuration of the installation) which
corresponds to the number of abbreviated numbers that must contain the range.
Number of Digits
This attribute is modifiable according to the number of abbreviated numbers declared in the
range (value from 1 to 5). It defines the numbre of digits to be dialled by the user after having
dialled the range prefix.
Example:
Length of the range 10 (0 to 9): 1 digit.
Length of the range 100 (0 to 99): 2 digits.
Length of the range > 10000 (10000 to 14999): 5 digits.
Use in network
This attribute is used to define whether the range of abbreviated numbers is localized
(definition at node level) or generalized to the network.
Click on the icon to record the new parameters.
Choose the range in which the number should be created. To do this, double-click on the
number of the range.
Select the object .
Abbreviated No.
This is the order number of the abbreviated number in the range. Enter a value from0 to 14999.
This number will be dialled by the user after the prefix of the range (see 2.3 : Abbreviated
numbers ) .
Call number
Provided with an outgoing node seizure prefix, aswell as a number to be sent on this trunk.
The digits of the recorded number (20 maximum) must be declared one after the other.They
must not be separated by spaces, dashes or other symbols to indicate, for example, of any
intermediary tones.
Example:
Outgoing trunk seizure prefix: 0. The external number is: 01 55 66 70 00.
Enter the number recorded in the follwing way: 00155667000.
A recorded number can contain 20 digits maximum, including the seizure prefix.
The equivalent End of keypad can be entered using the sign * at the end of the recorded
number if it is inferior to the declared format (e.g.: 03615*) .
Directory name
Barring
If this parameter is validated, the contents of the abbreviated number is subject to the control
of discrimination, according to the category of public network access assigned to the user.
Overflow range No
This information is provided to validate overflow when an outgoing trunk is completely busy.
Enter the number of another range (0 to 399) in which the abbreviated number being used is
situated for the overflow.
The value - 1 signifies that there is no overflow number.
Overflow Abbrev. No.
This attribute is used if the Overflow range No is filled in.
Enter the abbreviated overflow number (0 to 14999) in the chosen range.
This number will be sent to the outgoing trunk in cases of congestion.
Auto. Attendant Calling Right
Fill in the attribute with a number (0 to 31) corresponding to a category number which defines
access to features assigned to the caller (priority, possibility of overflow, access to voice
mailbox, etc.) and entered by the installation technician. The default value is equal to 0.
This category, taken into account in the Standard automatic feature, is used if the caller
can be recognized by his/her identifier (ISDN) (the callers number must be contained in
the abbreviated number).
Call type
This attribute is used to define the type of call from the following:
Normal,
VIP (Very Important Person),
Internal,
IS VPN(Integrated Services Virtual Private Network)).
This function is used on attendant sets and terminals to distinguish incoming ISDN calls
according to their importance.
Timed Overflow Range No.
Enter the number of the range (0 to 399) containing the temporary abbreviated overflow
number.
The value - 1 signifies that there is no delayed overflow.
Timed Overfl. Abbrev. No.
This attribute is used if the Timed Overflow Range No. is filled in.
Enter the order number of the delayed range overflow number (0 to 14999) in the chosen
range (see 2.3.1 : Creating a direct abbreviated number ).
The abbreviated overflow number corresponds to another call number automatically sent by
the PBX if the user does not fill in the initial open abbreviated number.
local node.
Phone Book First name
Displayed name
This attribute is used to modify the name to be displayed (16 characters maximum) on display
sets and attendant terminals in cases where the directory name has not been adapted to the
display.
Note: This attribute is automatically filled in with the directory name and first name. If this attribute is
empty, the number of the set is displayed instead of the name.
External DISA Dir. No.
This attribute operates if the DISA function is installed.
This attribute is used to fill in the directory number of the installation user, who will be
associated with this abbreviated number.
Also, users making external DISA callsel DISA are automatically substituted on their internal
sets without their intervention.
This functionality is useful for users making calls with the same external ISDN number, or
GSM set users (if the attendant offers transmission service of the identifier number).
2.3.4 Abbreviated number by range alias
This table is used to create several extra names for an abbreviated number. These extra names
are called aliases.
2.3.4.1 Creation
Double-click on the abbreviated number previously created (see 2.3.3 : Creating an
abbreviated number by range ) ,
Select the object .
This displays:
Alias No.
This attribute is used to define the alias number of the number abbreviated by range (1 to 15).
Directory name
Directory first name
local node.
Phone book Name(Call by name)
2.3.4.2 Modification
Select the alias to be modified, then the attributes to be modified. All parameters described in
2.1.2.4 : Subscribers Alias can be modified, except the Alias number.
Click on to validate the modifications.
2.3.4.3 Deletion
Select the alias to be deleted, then click on Delete from the pop-up menu and confirmer the
deletion of the alias by pressing Yes .
2.3.5 Filtering a caller number
Double-click on the abbreviated number previously created (see 2.3.3 : Creating an
abbreviated number by range ) ,
Select the object .
This displays:
This feature is used to route a caller to a directory number according to the number requested.
It is primarily used in Teleservice.
Principle:
If the number requested is filtered and associated with a filtering index (by system
management), the call can be directed to a directory number (routing), on condition that the
caller number can be identified by a number abbreviated by range.
If this is the case, the call is routed to the directory number filled in for the attribute Routing
number.
Filtering index
This attribute characterizes the called number.
Routing number
This attribute is used to enter the directory number to the call being made, taking into account
the caller number (indicated by the abbreviated number) and the called number (indicated by
the filtering index).
If this attribute is empty, the call is routed to an overflow directory number managed at system
level.
2.4 Specific telephone services
This menu is used to set parameters for the following telephone services:
- Cost centre,
- Project numbers,
- Filte table,
- Routing table.
From the main screen, double-click on the icon .
2.4.1 Cost centre
This menu is used to modify the names of the cost centres (4 characters maximum).
Double-click on the icon.
Select the desired cost centre (this action displays the attributes).
Example:
Enter the name of the cost centre (from C0 to C1999 when installation initialisation), then click
on the icon.
2.4.2 Project charging code
This menu is used to create, modify and delete a project charging code.
Project communication enables users to make an external connection and, as regards
charging, to charge it to a project charging code.
The project charging code, which the user dials to validate the call, must be part of the list
containing the project charging codes, in order for the user to be allowed to continue dialling.
2.4.2.1 Creating a project charging code
Select the object .
The following screen is displayed, so that users can enter the parameters of the project account
code.
Enter the project order number (from 1 to 255) in the Id Number and the project charging
code (12 digits maximum) in the Project account code, then click on the icon.
2.4.2.2 Modifying a project charging code
Select the project order number to be modified (this action displays the attributes).
Enter the new project charging code (12 digits maximum), then click on the icon.
2.4.2.3 Deleting a project charging code
Select the alias to be deleted, then click on Delete from the pop-up menu.
A confirmation window appears:
2.4.3 Filter tables
This menu is used to modify the contents of the 16 filter tables for multiline sets declared as
manager sets.
Filtering enables a manager to only receive calls to him/her according to the origin of the calls
(P.R.I.S.O: immediate handling according to origin of call), sends the calls to him/her according
to the origin of the calls (R.I.S.O: immediate forwarding according to origin of call).
In these two cases, calls not routed to the manager are sent to the assistant, if he/she is present.
Select the filter table number to be modified (this action displays the attributes).
Example:
Table Id
The number of the table concerned (there are 16 tables maximum).
Filtering key Type
If this filtering table has filtering units, they appear in the field Filtering key Type.
Filter Type
Each filtering table can contain up to 15 elements from the following list:
All Directory numbers,
Filtering acts on all internal directory numbers of the installation.
All Trunks Groups,
Filtering acts on all external numbers.
One Directory No.,
Filtering acts on one internal directory number of the installation. Enter the number in the
Contents window.
One Trunk Group
Filtering acts on incoming external numbers on a specific trunk number. Enter the number
in the Contents window.
One Abbreviated No.
Filtering acts on a particular abbreviated number which corresponds to an external
ISDN number (see 2.3 : Abbreviated numbers). Enter the abbreviated number in the
Contents window.
One Attendant No,
Filtering acts on an attendant directory number of the installation. Enter the number in
the Contents window.
T2 Key,
In displaying the name of the contents of a filter type, an ISDN key can be added or
deleted in the filtering table previously selected.
A multiline set key can be programmed as a T2 dedicated key. Enter the position of
the key on the set, in the Contents window.
Repertory,
Filtering acts on the numbers contained in a directory. Enter the number of the directory
concerned.
2.4.4 Routing tables
This menu is used to create, modify or delete numbers to be automatically dialled when
off-hooking a declared set on immediate or delayed overflow.
2.4.4.1 Creating a routing table
Select the object .
The following screen is displayed, so that users can enter the parameters of the routing table.
Enter the routing table number (from 1 to 255) and the call number (up to 20 digits; each digit
can assume a value from 0 to 9, *, # and possibly A, B, C and D), then click on the icon.
This call number can be:
- an internal set number,
- a set group numbers,
- an attendant call number,
- a facility prefix,
- an abbreviated number seize prefix followed by an abbreviated number,
- a bundle direct seize prefix followed by an external number,
- Direct abbreviated number prefix .
2.4.4.2 Modifying a routing table
Select the number of the routing table (from 1 to 255) to be modified (this action displays the
attributes).
Modify the call number, then click on the icon.
2.4.4.3 Deleting a routing table
Select the number of the routing table to be deleted (from 1 to 255), then click on Delete from
the pop-up menu. A confirmation window appears:
2.5 Hunting group
A hunting group is used to group several sets under the same directory number, and to select
one set to answer a call reaching the hunting group.
A set can belong to a call pick-up group (see 2.1.1 : Creating a user set ) and a hunting group
simultaneously.
This menu is used to create, modify or delete one or more hunting groups.
2.5.1 Creating a hunting group
From the main screen, double-click on the icon.
Select the object .
Directory Number
This is the hunting group directory number. The number can contain up to 8 digits; each
digit can assume a value from 0 to 9, *, # , and possibly A, B, C or D.
Directory Name
This name (16 alphanumeric characters maximum) is used to identify the hunting group during
the allocation of a set from the configuration of a user set menu (see 2.1.1 : Creating a
user set).
Identifier of Domain
This item defines the domain to which the hunting group belongs. Domain use is only possible
from NMC management systems.
Type of Hunting Group
This item is used to define the type of group:
Local hunting group (each set in the group are on the same node),
Network hunting group (each set in the group are shared between different nodes),
RSVP hunting group (these are access to RSVP voice mail).
Subnetwork Reference
If the item Hunting group type is entered in Network hunting group, this item displays the
number of the sub-network concerned that makes the reference.
Node Reference
As with the item above, (Hunting group type=Network hunting group), this item displays
the number of the node concerned which makes the reference.
Search Type
During a hunting group call, the set search that rings is either a cyclical, sequential or parallel
type search.
By default, this item is completed with Cyclical. The type of hunting group can be modified
to any of the following:
cyclical: the search for the first free set; the system rings the free set that follows the
previously called set.
sequential: the search is always from the set declared as the head of the group (the first
free set is rung),
parallel: a parallel group can call several groups simultaneously using a unique number
(non multiline sets).
Group Busy With One Call
This item is valid if the Search Type attribute is at Parallel.
Validated at Yes, this item indicates that the parallel group is considered busy if one of the
groups sets is busy.
Release After Timer
When a set in the hunting group becomes free, it is rung after a timer.
Click on this item to validate this feature.
Overflow Directory Number
The overflow directory number must be entered to validate the overflow. An error message
is displayed if the overflow directory number entered does not correspond to an installation
number (local multiline set or not, other hunting group) or an attendant call number.
Authorized Camp on Calls %
This is a ration defined by:
% waiting calls authorised =
Number of waiting calls
Number of sets present in the hunting group
Camp-on wait on a busy hunting group is authorized as long as the number of waiting calls
does not exceed the parameter value.
Enter a number between 0 and 1000.
Example: For a wait of 100 %, there will be as many waiting calls as there are sets present in the hunting
group.
Connection Category Id
Define the connection categories to allocate to the sets when they are active in the hunting
group.
Sets belonging to a hunting group may not have the same rights in the hunting group as when
they are outside the hunting group.
Public Network Category
Each public network access category provides authorization or barring for incoming and
outgoing calls.
The public network category is independent of those of the sets inside this group. These sets
assume their own category on leaving the group.
Withdrawal Authorized
When true, this item allows the last set in the hunting group to validate its own withdrawal
(provided its operating category allows this, even if the hunting group does not have an
overflow directory number).
A call to a hunting group in which all sets have withdrawn will be routed to the overflowdirectory
number if it exists; if not it will be routed to the busy tone.
Special Features
Allocation and capacity
Only sets in service can be allocated to the hunting group.
A set can only be allocated to a single hunting group.
Each set in a hunting group can be called by its own directory number.
Note: The main directory number of a multiline set can belong to a hunting group (no restriction on
the number of lines).
Row of sets in the group
Each set in the group has a row position in the group. This row is used for the type of
search carried out and is allocated according to the chronological order in which the set
was allocated to the group.
If a set is de-allocated, the programautomatically modifies the rows of the remaining sets,
while maintaining their initial order.
Dir. No. Allocated to the Group
This item indicates the directory number(s) (40 maximum) allocated to the group.
To add a directory number, double-click in the field, then click on Add before from the pop-up
menu (to add a value before selecting) or click on Add after (to add a value after selecting),
then type in the directory number in the item Dir. No.Allocated to the Group .
To delete a directory number, select it, then click on Delete from the pop-up menu.
Entity Number
Complete this item with a number from 1 to 255, which corresponds to the number of the
entity to which this group belongs.
Prioritar Group
This item is not used.
CSTA routing
When validated, this item is used to re-route the group by means of a CSTA application.
Voice Mail
Voice Mail Number
Not used
Voice Mail Password
Not used
Language Voice Mail
Not used
Pickup Private Call
Validated at Yes, this item authorizes pick-up of personal calls of hunting group set users, if
there are no calls to the group.
External Pickup Pick-up
Validated at Yes, this item authorizes pick-up of calls to this group by a user not belonging to
the group.
Using Set Category
Validated at Yes,this itemauthorizes the use of the set network access category instead of that
of the hunting group, in cases where users belonging to the group seize the public network
directly or receive incoming calls via the public network.
2.5.2 Modifying a hunting group
Select the directory number of the group to be modified (this action displays the attributes).
Point on the attributes to be modified.
All parameters described in 2.5.1 : Creating a hunting group can be modified, except the
directory number. Click on the icon to validate your modification.
2.5.3 Deleting a hunting group
Select the number of the group to be deleted, then click on Delete from the pop-up menu.
2.6 Change-Over Times
This menu is used to define the times for entity status change-over for each day of the week.
For incoming calls, status changes are used to inhibit or authorize access to certain numbers
(international, long distance, etc.) according to time zones and in line with the public network
access category of the set.
For incoming calls, these changes of status are used to define the routing for incoming calls
according to the status of the installation.
Double-click on an entity number other than 0.
Double-click on the icon, to parameter the routing for incoming
calls. Double-click on the icon, to parameter the routing for
outgoing calls. Select the day to be modified (this action displays the corresponding
attributes).
Example:
Four change-overs are scheduled for each day. For each one, fill in the following attributes:
- Hour
Defines the hour for entity status change-over.
- Minute
Defines the minute for entity status change-over.
- Status
Defines the status of the entity. These statuses can be any of the following:
Night,
Day,
Mode 1 (forwarding 1),
Mode 2 (forwarding 2),
Attendant Group (entity forwarding is the same as attendant group forwarding).
Forwarding numbers (night, day, mode 1 and mode 2) are defined on installation by the
technician.
2.7 Alarm Sets
This menu is used to allocate the alarms function to one or more sets in the installation (16
maximum).
Double-click on the icon, then on the icon.
Select the alarm set (this action displays the attributes).
Example:
Alarm Set Dir. No.
Complete this attribute with the directory number of the installation set intended to receive
alarms.
Click on the icon to record your modification.
When an alarm is transmitted, the set is rung and an incident is stored in the system. This
incident is output to the system display or on the PC in VT100 emulation mode.
Several alarms can be allocated to the same set. The ringing time is defined by the technician
on installation.
Note: Ask your installation technician for more information about the signification of various alarms.
2.8 Numbering Plan Output
This menu is used to display or printout all or part of the numbering plan of the identity. In order
to be output, a number must be created that corresponds to:
- a call number for a set, hunt group, attendants or one attendant,
- a directly abbreviated number,
- a feature prefix, a message indication prefix,
- a business or project DOD prefix, an abbreviated dialling section prefix,
- a suffix.
The numbers are output in increasing order (0 to 9, *, #, A, B, C and D), and according to the
digits (from 1 to 8 digits).
From the main screen, double-click on the icon, then on the
icon.
Select the number to be output (this action displays the attributes).
Example:
2.9 Phone book
This menu is used to fill in the installation directory.
2.9.1 Creating a directory number
From the main window, select the object.
Directory Number
Directory Number
This window is used to enter the attribute directory number (user, abbreviated number...).
This input is mandatory and the number must be part of the installation numbering plan.
The number can contain up to 8 digits; each digit can take a value from 0 to 9, *, #
, and possibly A, B, C or D.
Alias No.
This attribute is used to define the alias number (0 to 15).
Directory Name
name and first name are too long, they can be truncated (see the attributes Phone book Name (call
by name) and Phone book First Name ).
Phone Book Type
This attribute is used to define the type of directory number from the following list:
Users,
Data,
Abbreviated numbers,
Remote netwok user,
Directory service number.
Can be Called by Name
local node.
Phone book Name (Call by name)
characters maximum).
Node Number
This attribute is used to enter the node number to which the directory number belongs.
Network Number
This attribute is used to enter the network number to which the node declared in the previous
attribute belongs.
After having filled in the parameters, click on the icon to validate the creation.
2.9.2 Modifying a directory number
Select the directory number to be modified, then the attributes to be modified. The parameters
described in 2.9.1 : Creating a directory number can be modified.
2.9.3 Deleting a directory number
Select the directory number to be deleted, then click on Delete from the pop-up menu.

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