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Alcatel-Lucent 9353
Wireless Management System | UA08.1
939x Node B Alarms Reference Guide
NN-20500-018P2
Issue 11.12 | August 2013

Alcatel-Lucent Proprietary
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Use pursuant to applicable agreements


Legal notice
Legal notice

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright 2013 Alcatel-Lucent. All rights reserved.
Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside
Alcatel-Lucent without its written authorization.
Not to be used or disclosed except in accordance with applicable agreements.

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Contents
About this document
xxiii
Purpose ........................................................................................................................................................................................ xxiii
Reason for reissue

................................................................................................................................................................... xxiii
xxiii

New in this release

.................................................................................................................................................................. xxiii
xxiii

Intended audience

.................................................................................................................................................................... xxiv
xxiv

Supported systems ................................................................................................................................................................... xxiv


xxiv
How to use this document

.................................................................................................................................................... xxiv
xxiv

Prerequisites ............................................................................................................................................................................ xxviii


xxviii
Conventions used

.................................................................................................................................................................. xxviii
xxviii

Related information

................................................................................................................................................................ xxix
xxix

Document support ..................................................................................................................................................................... xxx


xxx
Technical support
How to order

............................................................................................................................................................................... xxx
xxx

How to comment
1

...................................................................................................................................................................... xxx
xxx

....................................................................................................................................................................... xxx
xxx

Roadmap to Fault Management documentation


Overview ...................................................................................................................................................................................... 1-1
1-1
Roadmap to Fault Management documentation ............................................................................................................ 1-2
1-2

939x Node B alarm descriptions


AlarmHub Alarms
Overview ...................................................................................................................................................................................... 2-1
2-1
OneBTS_4021_00033 - communicationFailure ............................................................................................................ 2-3
2-3
OneBTS_4040_00033 - externalAlarmPort0 ................................................................................................................. 2-5
2-5
OneBTS_4041_00033 - externalAlarmPort1 ................................................................................................................. 2-7
2-7

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Contents
....................................................................................................................................................................................................................................

OneBTS_4042_00033 - externalAlarmPort10 ............................................................................................................... 2-9


2-9
OneBTS_4043_00033 - externalAlarmPort11 ............................................................................................................. 2-11
2-11
OneBTS_4044_00033 - externalAlarmPort12

............................................................................................................ 2-13
2-13

OneBTS_4045_00033 - externalAlarmPort13

............................................................................................................ 2-15
2-15

OneBTS_4046_00033 - externalAlarmPort14

............................................................................................................ 2-17
2-17

OneBTS_4047_00033 - externalAlarmPort15

............................................................................................................ 2-19
2-19

OneBTS_4048_00033 - externalAlarmPort16

............................................................................................................ 2-21
2-21

OneBTS_4049_00033 - externalAlarmPort17

............................................................................................................ 2-23
2-23

OneBTS_4050_00033 - externalAlarmPort18

............................................................................................................ 2-25
2-25

OneBTS_4051_00033 - externalAlarmPort19

............................................................................................................ 2-27
2-27

OneBTS_4052_00033 - externalAlarmPort2 ............................................................................................................... 2-29


2-29
OneBTS_4053_00033 - externalAlarmPort20

............................................................................................................ 2-31
2-31

OneBTS_4054_00033 - externalAlarmPort21

............................................................................................................ 2-33
2-33

OneBTS_4055_00033 - externalAlarmPort22

............................................................................................................ 2-35
2-35

OneBTS_4056_00033 - externalAlarmPort23

............................................................................................................ 2-37
2-37

OneBTS_4057_00033 - externalAlarmPort24

............................................................................................................ 2-39
2-39

OneBTS_4058_00033 - externalAlarmPort25

............................................................................................................ 2-41
2-41

OneBTS_4059_00033 - externalAlarmPort26

............................................................................................................ 2-43
2-43

OneBTS_4060_00033 - externalAlarmPort27

............................................................................................................ 2-45
2-45

OneBTS_4061_00033 - externalAlarmPort28

............................................................................................................ 2-47
2-47

OneBTS_4062_00033 - externalAlarmPort29

............................................................................................................ 2-49
2-49

OneBTS_4063_00033 - externalAlarmPort3 ............................................................................................................... 2-51


2-51
OneBTS_4064_00033 - externalAlarmPort30

............................................................................................................ 2-53
2-53

OneBTS_4065_00033 - externalAlarmPort31

............................................................................................................ 2-55
2-55

OneBTS_4066_00033 - externalAlarmPort32

............................................................................................................ 2-57
2-57

OneBTS_4067_00033 - externalAlarmPort33

............................................................................................................ 2-59
2-59

OneBTS_4068_00033 - externalAlarmPort34

............................................................................................................ 2-61
2-61

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Contents
....................................................................................................................................................................................................................................

OneBTS_4069_00033 - externalAlarmPort35

............................................................................................................ 2-63
2-63

OneBTS_4070_00033 - externalAlarmPort36

............................................................................................................ 2-65
2-65

OneBTS_4071_00033 - externalAlarmPort37

............................................................................................................ 2-67
2-67

OneBTS_4072_00033 - externalAlarmPort38

............................................................................................................ 2-69
2-69

OneBTS_4073_00033 - externalAlarmPort39

............................................................................................................ 2-71
2-71

OneBTS_4074_00033 - externalAlarmPort4 ............................................................................................................... 2-73


2-73
OneBTS_4075_00033 - externalAlarmPort5 ............................................................................................................... 2-75
2-75
OneBTS_4076_00033 - externalAlarmPort6 ............................................................................................................... 2-77
2-77
OneBTS_4077_00033 - externalAlarmPort7 ............................................................................................................... 2-79
2-79
OneBTS_4078_00033 - externalAlarmPort8 ............................................................................................................... 2-81
2-81
OneBTS_4079_00033 - externalAlarmPort9 ............................................................................................................... 2-83
2-83
AmpShelfFan Alarms
Overview

................................................................................................................................................................................... 2-85
2-85

OneBTS_4037_00007 - equipmentFault ....................................................................................................................... 2-86


2-86
CPC Alarms
Overview

................................................................................................................................................................................... 2-87
2-87

OneBTS_4021_00013 - communicationFailure ......................................................................................................... 2-88


2-88
OneBTS_4022_00013 - configurationMismatch
OneBTS_4033_00013 - dCOutputFailure
OneBTS_4136_00013 - lowDCInput

....................................................................................................... 2-90
2-90

.................................................................................................................... 2-91
2-91

............................................................................................................................. 2-92
2-92

OneBTS_4154_00013 - overTemperature

.................................................................................................................... 2-94
2-94

CPRIPort Alarms
Overview

................................................................................................................................................................................... 2-96
2-96

OneBTS_4082_00031 - fibreLOF

................................................................................................................................... 2-97
2-97

OneBTS_4083_00031 - fibreLOS

................................................................................................................................... 2-99
2-99

OneBTS_4084_00031 - fibreRAI .................................................................................................................................. 2-101


2-101

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Contents
....................................................................................................................................................................................................................................

OneBTS_4085_00031 - fibreSAPDefect .................................................................................................................... 2-103


2-103
OneBTS_4086_00031 - fibreSigLow

.......................................................................................................................... 2-104
2-104

OneBTS_4152_00031 - opticalTransceiverFailure ................................................................................................. 2-105


2-105
OneBTS_4206_00031 - transmitterSwitchOff .......................................................................................................... 2-106
2-106
CTU Alarms
Overview ................................................................................................................................................................................. 2-107
2-107
OneBTS_4013_00012 - boardGenericMismatch ..................................................................................................... 2-108
2-108
OneBTS_4018_00012 - clockFailure15MHz ............................................................................................................ 2-110
2-110
OneBTS_4019_00012 - clockFailure30_72MHz

.................................................................................................... 2-112
2-112

OneBTS_4021_00012 - communicationFailure ....................................................................................................... 2-114


2-114
OneBTS_4022_00012 - configurationMismatch

..................................................................................................... 2-116
2-116

OneBTS_4091_00012 - flywheelStart ......................................................................................................................... 2-117


2-117
OneBTS_4092_00012 - flywheelTimeLimitReached ............................................................................................ 2-119
2-119
OneBTS_4097_00012 - frequencyOutOfRange

...................................................................................................... 2-121
2-121

OneBTS_4099_00012 - gPSAntennaFailure ............................................................................................................. 2-124


2-124
OneBTS_4101_00012 - gPSReceiverFailure ............................................................................................................ 2-126
2-126
OneBTS_4104_00012 - hardwareModelMismatch

................................................................................................ 2-128
2-128

OneBTS_4108_00012 - inactive .................................................................................................................................... 2-130


2-130
OneBTS_4110_00012 - initialisationFailure ............................................................................................................. 2-132
2-132
OneBTS_4137_00012 - maintenanceRequested ...................................................................................................... 2-134
2-134
OneBTS_4143_00012 - messageThrottleOn ............................................................................................................. 2-136
2-136
OneBTS_4151_00012 - noOMConfiguredInDatabase .......................................................................................... 2-138
2-138
OneBTS_4156_00012 - phaseLockLoopFailure ...................................................................................................... 2-139
2-139
OneBTS_4183_00012 - selfTestFailure ...................................................................................................................... 2-141
2-141
OneBTS_4196_00012 - syncSourceMismatch ......................................................................................................... 2-143
2-143
OneBTS_4199_00012 - temperatureOutOfRange ................................................................................................... 2-145
2-145
OneBTS_4202_00012 - timeOfDayDataInvalid ...................................................................................................... 2-147
2-147
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Contents
....................................................................................................................................................................................................................................

OneBTS_4213_00012 - underTemperature

............................................................................................................... 2-149
2-149

OneBTS_4219_00012 - waitingForClockSignal

..................................................................................................... 2-151
2-151

DigitalShelfFan Alarms
Overview ................................................................................................................................................................................. 2-153
2-153
OneBTS_4037_00010 - equipmentFault

.................................................................................................................... 2-154
2-154

E1T1Port Alarms
Overview ................................................................................................................................................................................. 2-155
2-155
OneBTS_4002_00016 - aISDetected

........................................................................................................................... 2-156
2-156

OneBTS_4008_00016 - atmSyncLost

......................................................................................................................... 2-157
2-157

OneBTS_4010_00016 - bitErrorRateGreaterThan1PerMillion .......................................................................... 2-158


2-158
OneBTS_4011_00016 - bitErrorRateGreaterThan1PerThousand

..................................................................... 2-160
2-160

OneBTS_4022_00016 - configurationMismatch ..................................................................................................... 2-162


2-162
OneBTS_4094_00016 - frameLost

............................................................................................................................... 2-163
2-163

OneBTS_4095_00016 - frameMissed .......................................................................................................................... 2-164


2-164
OneBTS_4096_00016 - frameSlip ................................................................................................................................ 2-165
2-165
OneBTS_4107_00016 - iMALinkAlarm .................................................................................................................... 2-166
2-166
OneBTS_4129_00016 - localConfigurationFailure ................................................................................................ 2-168
2-168
OneBTS_4170_00016 - remoteAlarmIndication ..................................................................................................... 2-169
2-169
OneBTS_4191_00016 - signalLost ............................................................................................................................... 2-170
2-170
OneBTS_4214_00016 - unexpectedIMAGroup ....................................................................................................... 2-171
2-171
E3T3Port Alarms
Overview ................................................................................................................................................................................. 2-172
2-172
OneBTS_4116_00028 - linkFailureAIS ...................................................................................................................... 2-173
2-173
OneBTS_4119_00028 - linkFailureLOF ..................................................................................................................... 2-174
2-174
OneBTS_4121_00028 - linkFailureLOS

.................................................................................................................... 2-175
2-175

OneBTS_4122_00028 - linkFailureOOF .................................................................................................................... 2-176


2-176

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Contents
....................................................................................................................................................................................................................................

OneBTS_4124_00028 - linkFailureRDI

..................................................................................................................... 2-177
2-177

OneBTS_4129_00028 - localConfigurationFailure ................................................................................................ 2-178


2-178
OneBTS_4185_00028 - signalDegraded
OneBTS_4188_00028 - signalFailed

.................................................................................................................... 2-179
2-179

........................................................................................................................... 2-180
2-180

EthernetBackhaulPort Alarms
Overview ................................................................................................................................................................................. 2-181
2-181
OneBTS_4110_00039 - initialisationFailure ............................................................................................................. 2-182
2-182
OneBTS_4129_00039 - localConfigurationFailure ................................................................................................ 2-185
2-185
OneBTS_4226_00039 - excessiveFrameErrorRate

................................................................................................ 2-186
2-186

OneBTS_4227_00039 - linkDownAlarm ................................................................................................................... 2-187


2-187
OneBTS_4234_00039 - physicalULBandwidthTooSmall
OneBTS_4235_00039 - halfDuplexNotSupported

................................................................................... 2-189
2-189

................................................................................................. 2-190
2-190

ExtRxAmp Alarms
Overview ................................................................................................................................................................................. 2-191
2-191
OneBTS_4022_00002 - configurationMismatch ..................................................................................................... 2-192
2-192
OneBTS_4037_00002 - equipmentFault

.................................................................................................................... 2-193
2-193

OneBTS_4129_00002 - localConfigurationFailure ................................................................................................ 2-195


2-195
Filter Alarms
Overview ................................................................................................................................................................................. 2-196
2-196
OneBTS_4021_00005 - communicationFailure ....................................................................................................... 2-197
2-197
OneBTS_4022_00005 - configurationMismatch ..................................................................................................... 2-199
2-199
OneBTS_4031_00005 - dCConverterFailure ............................................................................................................ 2-200
2-200
OneBTS_4104_00005 - hardwareModelMismatch

................................................................................................ 2-202
2-202

OneBTS_4129_00005 - localConfigurationFailure ................................................................................................ 2-204


2-204
OneBTS_4216_00005 - unknownHardwareModel ................................................................................................. 2-205
2-205

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....................................................................................................................................................................................................................................

Frame Alarms
Overview ................................................................................................................................................................................. 2-207
2-207
OneBTS_4014_00020 - cabinetDoorOpen

................................................................................................................ 2-208
2-208

OneBTS_4015_00020 - cabinetHeaterFailure .......................................................................................................... 2-209


2-209
OneBTS_4081_00020 - fanFault ................................................................................................................................... 2-210
2-210
OneBTS_4098_00020 - freshAirFilterEndOfLife ................................................................................................... 2-211
2-211
OneBTS_4105_00020 - heatManagementSystemControllerFailure

................................................................ 2-212
2-212

OneBTS_4154_00020 - overTemperature .................................................................................................................. 2-213


2-213
OneBTS_4213_00020 - underTemperature

............................................................................................................... 2-215
2-215

GRS Alarms
Overview ................................................................................................................................................................................. 2-217
2-217
OneBTS_4022_00003 - configurationMismatch ..................................................................................................... 2-218
2-218
OneBTS_4090_00003 - firstPortNumberAlreadyInUse

....................................................................................... 2-220
2-220

OneBTS_4099_00003 - gPSAntennaFailure ............................................................................................................. 2-221


2-221
OneBTS_4100_00003 - gPSAntennaPositionUnknown ....................................................................................... 2-223
2-223
OneBTS_4101_00003 - gPSReceiverFailure ............................................................................................................ 2-224
2-224
OneBTS_4102_00003 - gPSReceiverUnavailable .................................................................................................. 2-226
2-226
OneBTS_4180_00003 - satelliteHealthyThresholdExceededForAllVisibleSatellites ................................ 2-227
2-227
OneBTS_4181_00003 - secondPortNumberAlreadyInUse

................................................................................. 2-228
2-228

OneBTS_4182_00003 - selfSurveyFailed .................................................................................................................. 2-229


2-229
IMAGroup Alarms
Overview ................................................................................................................................................................................. 2-231
2-231
OneBTS_4026_00024 - criticalGroupAlarm

............................................................................................................ 2-232
2-232

OneBTS_4027_00024 - criticalGroupConfigurationAlarm ................................................................................. 2-234


2-234
OneBTS_4140_00024 - majorGroupAlarm ............................................................................................................... 2-235
2-235
OneBTS_4149_00024 - noncriticalGroupConfigurationAlarm ......................................................................... 2-237
2-237

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Contents
....................................................................................................................................................................................................................................

IOU Alarms
Overview ................................................................................................................................................................................. 2-239
2-239
OneBTS_4021_00018 - communicationFailure ....................................................................................................... 2-241
2-241
OneBTS_4040_00018 - externalAlarmPort0

............................................................................................................ 2-243
2-243

OneBTS_4041_00018 - externalAlarmPort1

............................................................................................................ 2-244
2-244

OneBTS_4042_00018 - externalAlarmPort10 .......................................................................................................... 2-245


2-245
OneBTS_4043_00018 - externalAlarmPort11 .......................................................................................................... 2-246
2-246
OneBTS_4044_00018 - externalAlarmPort12 .......................................................................................................... 2-247
2-247
OneBTS_4045_00018 - externalAlarmPort13 .......................................................................................................... 2-248
2-248
OneBTS_4046_00018 - externalAlarmPort14 .......................................................................................................... 2-249
2-249
OneBTS_4047_00018 - externalAlarmPort15 .......................................................................................................... 2-250
2-250
OneBTS_4048_00018 - externalAlarmPort16 .......................................................................................................... 2-251
2-251
OneBTS_4049_00018 - externalAlarmPort17 .......................................................................................................... 2-252
2-252
OneBTS_4050_00018 - externalAlarmPort18 .......................................................................................................... 2-253
2-253
OneBTS_4051_00018 - externalAlarmPort19 .......................................................................................................... 2-254
2-254
OneBTS_4052_00018 - externalAlarmPort2

............................................................................................................ 2-255
2-255

OneBTS_4053_00018 - externalAlarmPort20 .......................................................................................................... 2-256


2-256
OneBTS_4054_00018 - externalAlarmPort21 .......................................................................................................... 2-257
2-257
OneBTS_4055_00018 - externalAlarmPort22 .......................................................................................................... 2-258
2-258
OneBTS_4056_00018 - externalAlarmPort23 .......................................................................................................... 2-259
2-259
OneBTS_4057_00018 - externalAlarmPort24 .......................................................................................................... 2-260
2-260
OneBTS_4058_00018 - externalAlarmPort25 .......................................................................................................... 2-261
2-261
OneBTS_4059_00018 - externalAlarmPort26 .......................................................................................................... 2-262
2-262
OneBTS_4060_00018 - externalAlarmPort27 .......................................................................................................... 2-263
2-263
OneBTS_4061_00018 - externalAlarmPort28 .......................................................................................................... 2-264
2-264
OneBTS_4062_00018 - externalAlarmPort29 .......................................................................................................... 2-265
2-265
OneBTS_4063_00018 - externalAlarmPort3

............................................................................................................ 2-266
2-266

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....................................................................................................................................................................................................................................

OneBTS_4064_00018 - externalAlarmPort30 .......................................................................................................... 2-267


2-267
OneBTS_4065_00018 - externalAlarmPort31 .......................................................................................................... 2-268
2-268
OneBTS_4074_00018 - externalAlarmPort4

............................................................................................................ 2-269
2-269

OneBTS_4075_00018 - externalAlarmPort5

............................................................................................................ 2-270
2-270

OneBTS_4076_00018 - externalAlarmPort6

............................................................................................................ 2-271
2-271

OneBTS_4077_00018 - externalAlarmPort7

............................................................................................................ 2-272
2-272

OneBTS_4078_00018 - externalAlarmPort8

............................................................................................................ 2-273
2-273

OneBTS_4079_00018 - externalAlarmPort9

............................................................................................................ 2-274
2-274

IPIubInterface Alarms
Overview ................................................................................................................................................................................. 2-275
2-275
OneBTS_4110_00038 - initialisationFailure ............................................................................................................. 2-276
2-276
OneBTS_4129_00038 - localConfigurationFailure ................................................................................................ 2-279
2-279
OneBTS_4176_00038 - rNCCommunicationLost

.................................................................................................. 2-281
2-281

OneBTS_4225_00038 - missingNodeBIpAddress .................................................................................................. 2-283


2-283
OneBTS_4229_00038 - vlanTaggingMismatch ....................................................................................................... 2-285
2-285
OneBTS_4231_00038 - pTPServerLost ...................................................................................................................... 2-287
2-287
OneBTS_4232_00038 - pTPServerUnreliable

......................................................................................................... 2-289
2-289

OneBTS_4233_00038 - nodeBIpAddressMismatch

.............................................................................................. 2-291
2-291

OneBTS_4236_00038 - routingTableSetupFailure ................................................................................................. 2-294


2-294
OneBTS_4237_00038 - telecomARPFailure ............................................................................................................ 2-297
2-297
OneBTS_4238_00038 - pTPARPFailure .................................................................................................................... 2-299
2-299
OneBTS_4239_00038 - pTPOutOfSync ..................................................................................................................... 2-301
2-301
OneBTS_4240_00038 - pTPLocalConfigurationFailure ...................................................................................... 2-303
2-303
OneBTS_4241_00038 - pTPInitialisationFailure .................................................................................................... 2-305
2-305
OneBTS_4242_00038 - udpMuxLocalConfigurationFailure .............................................................................. 2-306
2-306
OneBTS_4243_00038 - udpMuxInitialisationFailure ............................................................................................ 2-307
2-307

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Contents
....................................................................................................................................................................................................................................

IubInterface Alarms
Overview ................................................................................................................................................................................. 2-308
2-308
OneBTS_4176_00023 - rNCCommunicationLost

.................................................................................................. 2-309
2-309

OCM Alarms
Overview ................................................................................................................................................................................. 2-311
2-311
OneBTS_4009_00030 - backgroundDistributionFailure ...................................................................................... 2-312
2-312
OneBTS_4013_00030 - boardGenericMismatch ..................................................................................................... 2-314
2-314
OneBTS_4019_00030 - clockFailure30_72MHz

.................................................................................................... 2-316
2-316

OneBTS_4021_00030 - communicationFailure ....................................................................................................... 2-318


2-318
OneBTS_4110_00030 - initialisationFailure ............................................................................................................. 2-320
2-320
OneBTS_4131_00030 - lossOfForwardBusLink ..................................................................................................... 2-322
2-322
OneBTS_4133_00030 - lossOfPulse ............................................................................................................................ 2-324
2-324
OneBTS_4145_00030 - missingConfigurationData ............................................................................................... 2-326
2-326
OneBTS_4183_00030 - selfTestFailure ...................................................................................................................... 2-327
2-327
OM Alarms
Overview ................................................................................................................................................................................. 2-329
2-329
OneBTS_4018_00011 - clockFailure15MHz ............................................................................................................ 2-330
2-330
OneBTS_4022_00011 - configurationMismatch

..................................................................................................... 2-332
2-332

OneBTS_4097_00011 - frequencyOutOfRange ....................................................................................................... 2-333


2-333
OneBTS_4104_00011 - hardwareModelMismatch ................................................................................................. 2-336
2-336
OneBTS_4108_00011 - inactive .................................................................................................................................... 2-338
2-338
OneBTS_4137_00011 - maintenanceRequested ...................................................................................................... 2-340
2-340
OneBTS_4156_00011 - phaseLockLoopFailure ...................................................................................................... 2-342
2-342
OneBTS_4199_00011 - temperatureOutOfRange ................................................................................................... 2-344
2-344
OneBTS_4213_00011 - underTemperature

............................................................................................................... 2-346
2-346

....................................................................................................................................................................................................................................
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Contents
....................................................................................................................................................................................................................................

OneBTSCell Alarms
Overview ................................................................................................................................................................................. 2-348
2-348
OneBTS_4012_00025 - blockRequestTimerExpiry ............................................................................................... 2-349
2-349
OneBTS_4022_00025 - configurationMismatch ..................................................................................................... 2-351
2-351
OneBTS_4160_00025 - powerTestThresholdExceeded ........................................................................................ 2-363
2-363
OneBTS_4161_00025 - receiveAntennaTestThresholdExceededOnAllAntennas ...................................... 2-365
2-365
OneBTS_4162_00025 - receiveAntennaTestThresholdExceededOnAntenna1 ............................................ 2-367
2-367
OneBTS_4163_00025 - receiveAntennaTestThresholdExceededOnAntenna2 ............................................ 2-369
2-369
OneBTS_4200_00025 - temporarySoftwareFailure

............................................................................................... 2-371
2-371

OneBTSEquipment Alarms
Overview ................................................................................................................................................................................. 2-372
2-372
OneBTS_4003_00021 - alarmDefFileCorrupt .......................................................................................................... 2-373
2-373
OneBTS_4004_00021 - alarmDefFileMissing ......................................................................................................... 2-374
2-374
OneBTS_4029_00021 - databaseCleared ................................................................................................................... 2-375
2-375
OneBTS_4030_00021 - databaseRestoredFromSnapshot .................................................................................... 2-378
2-378
OneBTS_4087_00021 - filesystemNearingCapacity .............................................................................................. 2-380
2-380
OneBTS_4088_00021 - filesystemObjectCorrupt ................................................................................................... 2-382
2-382
OneBTS_4114_00021 - invalidSecurityDataDetected
OneBTS_4115_00021 - ipfwNatRulesAltered

.......................................................................................... 2-384
2-384

......................................................................................................... 2-385
2-385

OneBTS_4128_00021 - lmtRegisteredAlarm ........................................................................................................... 2-386


2-386
OneBTS_4148_00021 - nodeBTypeMismatch ......................................................................................................... 2-387
2-387
OneBTS_4173_00021 - rFHeadAutoCreationFailed

............................................................................................. 2-389
2-389

OneBTS_4192_00021 - snapshotFailed ...................................................................................................................... 2-391


2-391
OneBTS_4211_00021 - unauthorizedLoginAttempt .............................................................................................. 2-393
2-393
OneBTS_4217_00021 - userPasswordLoginAttempt
OneBTS_4228_00021 - dHCPFailure

............................................................................................ 2-394
2-394

......................................................................................................................... 2-396
2-396

OneBTS_4244_00021 - backhaulTypeMismatchIPOnly ...................................................................................... 2-398


2-398
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OneBTS_4245_00021 - backhaulTypeMismatchIPATM ...................................................................................... 2-400


2-400
PassthroughEthernetPort Alarms
Overview ................................................................................................................................................................................. 2-402
2-402
OneBTS_4157_00034 - portFailure .............................................................................................................................. 2-403
2-403
Radio Alarms
Overview ................................................................................................................................................................................. 2-404
2-404
OneBTS_4006_00014 - applicationInsane ................................................................................................................. 2-406
2-406
OneBTS_4009_00014 - backgroundDistributionFailure ...................................................................................... 2-407
2-407
OneBTS_4013_00014 - boardGenericMismatch ..................................................................................................... 2-409
2-409
OneBTS_4019_00014 - clockFailure30_72MHz

.................................................................................................... 2-411
2-411

OneBTS_4021_00014 - communicationFailure ....................................................................................................... 2-413


2-413
OneBTS_4022_00014 - configurationMismatch ..................................................................................................... 2-415
2-415
OneBTS_4025_00014 - criticalGainFailure .............................................................................................................. 2-417
2-417
OneBTS_4035_00014 - digitalClippingDetected .................................................................................................... 2-419
2-419
OneBTS_4036_00014 - diversityImbalance .............................................................................................................. 2-421
2-421
OneBTS_4089_00014 - filterPanelRecordInvalid ................................................................................................... 2-423
2-423
OneBTS_4093_00014 - fPGAFailure .......................................................................................................................... 2-425
2-425
OneBTS_4104_00014 - hardwareModelMismatch

................................................................................................ 2-427
2-427

OneBTS_4106_00014 - hwErrorDetectedByPlatformSw .................................................................................... 2-429


2-429
OneBTS_4110_00014 - initialisationFailure ............................................................................................................. 2-431
2-431
OneBTS_4111_00014 - internalGainFailure ............................................................................................................. 2-433
2-433
OneBTS_4129_00014 - localConfigurationFailure ................................................................................................ 2-435
2-435
OneBTS_4130_00014 - lossOfDemodulatorSynthesizerSynchronisation ..................................................... 2-437
2-437
OneBTS_4131_00014 - lossOfForwardBusLink ..................................................................................................... 2-439
2-439
OneBTS_4132_00014 - lossOfModulatorSynthesizerSynchronisation

.......................................................... 2-441
2-441

OneBTS_4133_00014 - lossOfPulse ............................................................................................................................ 2-443


2-443
OneBTS_4134_00014 - lossOfReceiveSynthesizerSynchronisation

............................................................... 2-445
2-445

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....................................................................................................................................................................................................................................

OneBTS_4135_00014 - lossOfTransmitSynthesizerSynchronisation .............................................................. 2-447


2-447
OneBTS_4139_00014 - majorGainFailure

................................................................................................................ 2-449
2-449

OneBTS_4141_00014 - majorPlatformSwError ...................................................................................................... 2-452


2-452
OneBTS_4142_00014 - majorTxSpectrumFailure

................................................................................................. 2-453
2-453

OneBTS_4143_00014 - messageThrottleOn ............................................................................................................. 2-455


2-455
OneBTS_4144_00014 - minorGainFailure ................................................................................................................ 2-457
2-457
OneBTS_4145_00014 - missingConfigurationData ............................................................................................... 2-460
2-460
OneBTS_4146_00014 - missingDelayCalibrationData ......................................................................................... 2-461
2-461
OneBTS_4154_00014 - overTemperature .................................................................................................................. 2-462
2-462
OneBTS_4158_00014 - portMapInvalid

.................................................................................................................... 2-464
2-464

OneBTS_4171_00014 - resyncOfPulse ....................................................................................................................... 2-465


2-465
OneBTS_4174_00014 - rFOverdrive ........................................................................................................................... 2-467
2-467
OneBTS_4175_00014 - rFPathMismatch

.................................................................................................................. 2-469
2-469

OneBTS_4179_00014 - samplingReceiverFailure .................................................................................................. 2-471


2-471
OneBTS_4183_00014 - selfTestFailure ...................................................................................................................... 2-473
2-473
OneBTS_4197_00014 - synthesizerFailure122MHz .............................................................................................. 2-475
2-475
OneBTS_4198_00014 - synthesizerFailure15MHz ................................................................................................ 2-477
2-477
OneBTS_4203_00014 - toneGeneratorFailure ......................................................................................................... 2-479
2-479
OneBTS_4204_00014 - transmitGainLimitExceeded
OneBTS_4205_00014 - transmitterSwitchFailure

........................................................................................... 2-481
2-481

.................................................................................................. 2-483
2-483

OneBTS_4206_00014 - transmitterSwitchOff .......................................................................................................... 2-485


2-485
OneBTS_4208_00014 - txActivationMalfunction
OneBTS_4213_00014 - underTemperature

.................................................................................................. 2-486
2-486

............................................................................................................... 2-488
2-488

RFHead Alarms
Overview ................................................................................................................................................................................. 2-490
2-490
OneBTS_4009_00032 - backgroundDistributionFailure ...................................................................................... 2-492
2-492
OneBTS_4013_00032 - boardGenericMismatch ..................................................................................................... 2-494
2-494
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OneBTS_4017_00032 - clockFailure ........................................................................................................................... 2-496


2-496
OneBTS_4021_00032 - communicationFailure ....................................................................................................... 2-498
2-498
OneBTS_4022_00032 - configurationMismatch ..................................................................................................... 2-500
2-500
OneBTS_4025_00032 - criticalGainFailure .............................................................................................................. 2-502
2-502
OneBTS_4028_00032 - criticalTransmitterAlarm .................................................................................................. 2-504
2-504
OneBTS_4032_00032 - dCInputFailure

..................................................................................................................... 2-506
2-506

OneBTS_4036_00032 - diversityImbalance .............................................................................................................. 2-508


2-508
OneBTS_4040_00032 - externalAlarmPort0

............................................................................................................ 2-510
2-510

OneBTS_4041_00032 - externalAlarmPort1

............................................................................................................ 2-512
2-512

OneBTS_4052_00032 - externalAlarmPort2

............................................................................................................ 2-514
2-514

OneBTS_4063_00032 - externalAlarmPort3

............................................................................................................ 2-516
2-516

OneBTS_4074_00032 - externalAlarmPort4

............................................................................................................ 2-518
2-518

OneBTS_4075_00032 - externalAlarmPort5

............................................................................................................ 2-520
2-520

OneBTS_4081_00032 - fanFault ................................................................................................................................... 2-522


2-522
OneBTS_4082_00032 - fibreLOF ................................................................................................................................. 2-523
2-523
OneBTS_4083_00032 - fibreLOS ................................................................................................................................. 2-524
2-524
OneBTS_4084_00032 - fibreRAI .................................................................................................................................. 2-526
2-526
OneBTS_4085_00032 - fibreSAPDefect .................................................................................................................... 2-527
2-527
OneBTS_4086_00032 - fibreSigLow

.......................................................................................................................... 2-529
2-529

OneBTS_4104_00032 - hardwareModelMismatch

................................................................................................ 2-530
2-530

OneBTS_4110_00032 - initialisationFailure ............................................................................................................. 2-531


2-531
OneBTS_4111_00032 - internalGainFailure ............................................................................................................. 2-536
2-536
OneBTS_4112_00032 - internalPowerFailure .......................................................................................................... 2-537
2-537
OneBTS_4113_00032 - intruderAlarm

....................................................................................................................... 2-539
2-539

OneBTS_4150_00032 - noncriticalTransmitterAlarm ........................................................................................... 2-541


2-541
OneBTS_4153_00032 - opticalTransceiverMasterPortFailure ........................................................................... 2-543
2-543
OneBTS_4154_00032 - overTemperature .................................................................................................................. 2-544
2-544
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OneBTS_4164_00032 - receiver1Failure ................................................................................................................... 2-545


2-545
OneBTS_4165_00032 - receiver2Failure ................................................................................................................... 2-547
2-547
OneBTS_4166_00032 - receiverFailure ...................................................................................................................... 2-551
2-551
OneBTS_4167_00032 - receiveTestToneGeneratorFailure

................................................................................. 2-553
2-553

OneBTS_4168_00032 - receiveVSWR1Failure

...................................................................................................... 2-555
2-555

OneBTS_4169_00032 - receiveVSWR2Failure

...................................................................................................... 2-556
2-556

OneBTS_4174_00032 - rFOverdrive ........................................................................................................................... 2-557


2-557
OneBTS_4183_00032 - selfTestFailure ...................................................................................................................... 2-558
2-558
OneBTS_4194_00032 - softwareFailure

.................................................................................................................... 2-560
2-560

OneBTS_4199_00032 - temperatureOutOfRange ................................................................................................... 2-561


2-561
OneBTS_4207_00032 - txActivationFailure ............................................................................................................. 2-563
2-563
OneBTS_4209_00032 - txVSWRFailure

................................................................................................................... 2-564
2-564

OneBTS_4210_00032 - txVSWRPartialFailure

...................................................................................................... 2-565
2-565

OneBTS_4212_00032 - unauthorizedLoginAttempts ............................................................................................ 2-567


2-567
OneBTS_4213_00032 - underTemperature
OneBTS_4220_00032 - warmup

............................................................................................................... 2-568
2-568

................................................................................................................................... 2-569
2-569

OneBTS_4223_00032 - selfTestPartialFailure

......................................................................................................... 2-571
2-571

RxAmp Alarms
Overview ................................................................................................................................................................................. 2-573
2-573
OneBTS_4037_00004 - equipmentFault

.................................................................................................................... 2-574
2-574

OneBTS_4110_00004 - initialisationFailure ............................................................................................................. 2-576


2-576
OneBTS_4224_00004 - ownFPattenuatorOutOfRange

........................................................................................ 2-577
2-577

STM1OC3Port Alarms
Overview ................................................................................................................................................................................. 2-578
2-578
OneBTS_4117_00029 - linkFailureAIS_L

................................................................................................................ 2-579
2-579

OneBTS_4118_00029 - linkFailureAIS_P ................................................................................................................. 2-580


2-580
OneBTS_4119_00029 - linkFailureLOF ..................................................................................................................... 2-581
2-581
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OneBTS_4120_00029 - linkFailureLOP_P
OneBTS_4121_00029 - linkFailureLOS

............................................................................................................... 2-582
2-582

.................................................................................................................... 2-583
2-583

OneBTS_4123_00029 - linkFailurePLM_P

.............................................................................................................. 2-584
2-584

OneBTS_4125_00029 - linkFailureRDI_L ................................................................................................................ 2-585


2-585
OneBTS_4126_00029 - linkFailureRDI_P ................................................................................................................ 2-586
2-586
OneBTS_4127_00029 - linkFailureSLU_P

............................................................................................................... 2-587
2-587

OneBTS_4129_00029 - localConfigurationFailure ................................................................................................ 2-588


2-588
OneBTS_4155_00029 - pathTraceMismatch ............................................................................................................ 2-589
2-589
OneBTS_4186_00029 - signalDegraded_L ............................................................................................................... 2-590
2-590
OneBTS_4187_00029 - signalDegraded_P

............................................................................................................... 2-591
2-591

OneBTS_4189_00029 - signalFailed_L ...................................................................................................................... 2-592


2-592
OneBTS_4190_00029 - signalFailed_P ...................................................................................................................... 2-593
2-593
TxAmp Alarms
Overview ................................................................................................................................................................................. 2-594
2-594
OneBTS_4005_00008 - amplifierSwitchFailure ...................................................................................................... 2-595
2-595
OneBTS_4021_00008 - communicationFailure ....................................................................................................... 2-597
2-597
OneBTS_4022_00008 - configurationMismatch ..................................................................................................... 2-599
2-599
OneBTS_4037_00008 - equipmentFault

.................................................................................................................... 2-601
2-601

OneBTS_4080_00008 - externalAmplifierFailure .................................................................................................. 2-603


2-603
OneBTS_4104_00008 - hardwareModelMismatch

................................................................................................ 2-604
2-604

OneBTS_4109_00008 - incompletePredistortionCoefficients ............................................................................ 2-606


2-606
OneBTS_4110_00008 - initialisationFailure ............................................................................................................. 2-608
2-608
OneBTS_4129_00008 - localConfigurationFailure ................................................................................................ 2-610
2-610
OneBTS_4143_00008 - messageThrottleOn ............................................................................................................. 2-611
2-611
OneBTS_4147_00008 - missingPredistortionCoefficients

.................................................................................. 2-613
2-613

OneBTS_4154_00008 - overTemperature .................................................................................................................. 2-615


2-615
OneBTS_4174_00008 - rFOverdrive ........................................................................................................................... 2-617
2-617
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OneBTS_4183_00008 - selfTestFailure ...................................................................................................................... 2-619


2-619
OneBTS_4184_00008 - severeExternalAmplifierFailure ..................................................................................... 2-621
2-621
OneBTS_4213_00008 - underTemperature
OneBTS_4221_00008 - warmupFailure

............................................................................................................... 2-622
2-622

..................................................................................................................... 2-623
2-623

OneBTS_4246_00008 - warmupFailureOrTestBenchMode ................................................................................ 2-625


2-625
UCU Alarms
Overview ................................................................................................................................................................................. 2-627
2-627
OneBTS_4006_00015 - applicationInsane ................................................................................................................. 2-628
2-628
OneBTS_4009_00015 - backgroundDistributionFailure ...................................................................................... 2-629
2-629
OneBTS_4019_00015 - clockFailure30_72MHz

.................................................................................................... 2-631
2-631

OneBTS_4020_00015 - combinerToASICBusFailure ........................................................................................... 2-633


2-633
OneBTS_4021_00015 - communicationFailure ....................................................................................................... 2-635
2-635
OneBTS_4023_00015 - criticalChannelElementFailure ....................................................................................... 2-637
2-637
OneBTS_4024_00015 - criticalChannelElementSystemResourceFailure ...................................................... 2-639
2-639
OneBTS_4038_00015 - excessiveDownlinkParityErrors

.................................................................................... 2-641
2-641

OneBTS_4039_00015 - excessiveUplinkParityErrors ........................................................................................... 2-643


2-643
OneBTS_4093_00015 - fPGAFailure .......................................................................................................................... 2-645
2-645
OneBTS_4106_00015 - hwErrorDetectedByPlatformSw .................................................................................... 2-647
2-647
OneBTS_4110_00015 - initialisationFailure ............................................................................................................. 2-649
2-649
OneBTS_4131_00015 - lossOfForwardBusLink ..................................................................................................... 2-651
2-651
OneBTS_4138_00015 - majorChannelElementSystemResourceFailure ........................................................ 2-653
2-653
OneBTS_4141_00015 - majorPlatformSwError ...................................................................................................... 2-655
2-655
OneBTS_4183_00015 - selfTestFailure ...................................................................................................................... 2-657
2-657
OneBTS_4218_00015 - voltageOutOfRange ............................................................................................................ 2-660
2-660
OneBTS_4222_00015 - watchdogInitiatedReset ..................................................................................................... 2-662
2-662
URC Alarms
Overview ................................................................................................................................................................................. 2-664
2-664
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OneBTS_4006_00017 - applicationInsane ................................................................................................................. 2-665


2-665
OneBTS_4007_00017 - aTMOutOfCellDelineation .............................................................................................. 2-666
2-666
OneBTS_4009_00017 - backgroundDistributionFailure ...................................................................................... 2-667
2-667
OneBTS_4019_00017 - clockFailure30_72MHz

.................................................................................................... 2-669
2-669

OneBTS_4022_00017 - configurationMismatch ..................................................................................................... 2-671


2-671
OneBTS_4104_00017 - hardwareModelMismatch

................................................................................................ 2-672
2-672

OneBTS_4106_00017 - hwErrorDetectedByPlatformSw .................................................................................... 2-674


2-674
OneBTS_4129_00017 - localConfigurationFailure ................................................................................................ 2-676
2-676
OneBTS_4133_00017 - lossOfPulse ............................................................................................................................ 2-677
2-677
OneBTS_4141_00017 - majorPlatformSwError ...................................................................................................... 2-679
2-679
OAM Alarms
Overview ................................................................................................................................................................................. 2-681
2-681
OAM_0112_00100 - Unexpected software version ................................................................................................ 2-682
2-682
OAM_0150_00100 - Loss of supervision

.................................................................................................................. 2-683
2-683

OAM_0151_00100 - Supervision inhibited by operator ....................................................................................... 2-684


2-684
OAM_0152_00100 - Connection failed to retrieve measurement files ........................................................... 2-685
2-685
OAM_0153_00100 - OneBTS measurement file decoding failed ..................................................................... 2-686
2-686
OAM_0155_00100 - System release inconsistent ................................................................................................... 2-687
2-687
OneBTS_0154_00100 - OneBTS locked by LMT .................................................................................................. 2-688
2-688
OneBTS_0156_00100 - CM migration failed ........................................................................................................... 2-689
2-689
Index

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List of figures
1

Alarm Manager .......................................................................................................................................................... xxv


xxv

1-1

Roadmap to Fault Management documentation ............................................................................................. 1-2

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....................................................................................................................................................................................................................................

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About this document


About this document

Purpose

This publication contains the alarm descriptions and maintenance actions required for the
Alcatel-Lucent 939x NodeBs.
Reason for reissue

The Issue reasons are:


Issue number

Issue date

Reason for reissue

11.12

August 2013

Standard issue

11.11

March 2013

Standard issue

11.10

January 2013

Standard issue

11.09

December 2012

Standard issue

11.08

November 2012

Standard issue

11.07

October 2012

Standard issue

11.06

August 2012

Preliminary issue

11.05

June 2012

Preliminary issue

11.04

March 2012

Preliminary issue

11.03

November 2011

Preliminary issue

11.02

August 2011

Preliminary issue

11.01

June 2011

Draft issue

New in this release


New features

None.
Other changes

Document title change to improvce consistency accoss the documentation set.


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....................................................................................................................................................................................................................................

Intended audience

This publication is intended for operations and maintenance personnel, and all those who
want to know the principles of the NodeB corrective maintenance.
Supported systems

This publication applies to Alcatel-Lucent W-CDMA UA08.1 system release.


How to use this document

This publication contains the alarm descriptions and refers to corrective maintenance
procedures applicable to the NodeB. See the list of Node B hardware maintenance guides
in the Related documents section.
The general principles and messages required for Node B maintenance are described in
Alcatel-Lucent 9353 Wireless Management System - User Guide (NN-20500-032).
Network maintenance is based on graphical supervision of the network. It is also based on
the identification and replacement of faulty items of equipment, using the alarms.
Description of a Node B alarm sheet

To display a Node B alarm help sheet, from the Alarm Manager window, right-click the
alarm row and select the Selected Item Help command.

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....................................................................................................................................................................................................................................

Figure 1 Alarm Manager

For the other Alarm manager options, see Alcatel-Lucent 9353 Wireless Management
System - User Guide (NN-20500-032).
An alarm sheet contains a description providing the short explanation of the alarm and a
table detailing the following information:
Alarm name: the specific problem of the alarm
Alarm Code

The alarm code, based on the faultCode field


as displayed in the Alarm Record Viewer. See
Alarm Code format

Node B Type

The impacted Node B types (short form


names). See Node B designations.

Object Class

Object Class as it appears in the Alarm


Manager window

Equipment Type

Equipment Type of the alarms.

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....................................................................................................................................................................................................................................

Alarm Type

Alarm type which depends on the causes of


the alarm. See Alarm Type - Probable Cause.

Probable Cause

Probable cause per alarm type. See Alarm


Type - Probable Cause.

Severity

Urgency of the maintenance action. See


Severity

Impact on Node B operation

Description of how the service is affected.

Reason

Possible origins of the alarm.

Remedial Action

List of recommended responses which


correspond to corrective maintenance
procedures (depend on the release).

Alarm Code format

The alarm code uses the faultCode field as seen in the alarm record details.
According to a defined pattern, the alarm code specifies the following alarm types:

generic alarms
external or user alarms

The alarm code format for generic alarms is


<EquipmentType>_<AlarmCode>_<MO_ObjectId>

Where:

"Equipment type" is OneBTS or OAM


"Alarm code", on 4 digits (0-9), is the alarm code of the equipment type
"MO object Id", on 5 digits (0-9), is the Managed Object Id of the alarmed
component.

For more information about external and user alarm configuration, see Alcatel-Lucent
9353 Management System - User Guide, NN-20500-032
Alarm Type - Probable Cause
Alarm Type

Probable Cause

communications:

communicationsProtocolError

an alarm of this type is mainly associated with


the procedures and/or processes required to
convey information from one point to another.

configurationOrCustomizationError

communicationsSubsystemFailuredegradedSignal

framingError

lossOfSignal

remoteNodeTransmissionError

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Alarm Type

Probable Cause

environment:

enclosureDoorOpen

an alarm of this type is principally associated


with a condition relating to an enclosure in
which the equipment resides

heatingOrVentilationOrCoolingSystemProblem

temperatureUnacceptable

equipment:

adapterError

an alarm of this type is mainly associated with


an equipment fault.

equipmentMalfunction

fileError

inputDeviceError

powerProblem

receiveFailure

timingProblem

transmitterFailure

processing error:

communicationsProtocolError

an alarm of this type is mainly associated with


software or processing fault.

configurationOrCustomizationError

corruptData

outOfMemory

softwareProgramError

quality of service:

corruptData

an alarm of this type is mainly associated with


degradation in the quality of a service.

queueSizeExceeded

Receive Problem

sfwrEnvironmentProblem

thresholdCrossed

underlyingResourceUnavailable

versionMismatch

versionMismatch

Operator

Severity

The Node B uses the following perceived severity:

CRITICAL: indicates that a service affecting condition has occurred and an immediate
corrective action is required.

MAJOR: indicates that a service affecting condition has developed and an urgent
corrective action is required.

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....................................................................................................................................................................................................................................

minor: indicates the existence of a non-service affecting fault condition and that
corrective action will have to be taken to prevent a more serious fault.
warning: indicates the detection of a potential or impending service-affecting fault,
before any significant effects have been felt.

Prerequisites

It is recommended that readers become familiar with the following publications:

Alcatel-Lucent 9353 Wireless Management System - User Guide, NN-20500-032


UTRAN Supervision Guidelines, UMT/SYS/INF/007308
Alcatel-Lucent 9353 Wireless Management System - Fault Management,
NN-20500-156

Conventions used
Vocabulary conventions
Generic term

Refers tor

RNC

Alcatel-Lucent 9370 Radio Network Controller (9370


RNC)

POC

MSS-based POC

ESE

Alcatel-Lucent 7670 Edge Services Extender (7670 ESE)

RSP

Alcatel-Lucent 7670 Routing Switch Platform (7670 RSP)

BTS

all kind of Node Bs: Alcatel-Lucent 931x Node B,


Alcatel-Lucent 932x Node B, Alcatel-Lucent 933x Node B,
and Alcatel-Lucent 939x OneBTS

OneBTS

the Alcatel-Lucent 939x OneBTS

SR

Alcatel-Lucent 7710 Service Router (7710 SR) and


Alcatel-Lucent 7750 Service Router (7750 SR)

SAR

Alcatel-Lucent 7705 Service Aggregation Router (7705


SAR)

Typographical conventions

The following typographical conventions are used in this document:


Appearance

Description

italicized text

File and directory names

Emphasized information

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Appearance

Description

graphical user interface text

Text that is displayed in a graphical user interface or in a


hardware label

variable

A value that the user supplies

key name

The name of a key on the keyboard

command-syntax

Command names that the user types

input text

Text that the user types or selects as input to a system

output text

Text that a system displays or prints

IP reference, IP number

Related document that is referenced in the document

Related information

For information on subjects related to the content of this document, refer to the following
documents:
939x Node B documentation

Hardware maintenance guides:


9391 Macrocell

Alcatel-Lucent 9391 Macrocell Node B Indoor - Operation, Administration and


Maintenance, 401-382-462

9393 Microcell

Alcatel-Lucent 9393 Microcell Node B - Operation, Administration and Maintenance,


401-382-966

9396 digital 2U

Alcatel-Lucent 9396 digital 2U Node B - Operation, Administration and Maintenance,


401-382-027

9396 digital 4U

Alcatel-Lucent 9396 digital 4U Node B - Operation, Administration and Maintenance,


3MN-01512-0006-REZZA

Technical descriptions:
9391 Macrocell

Alcatel-Lucent 9391 Macrocell Node B Indoor - Technical Description, 401-382-421


Alcatel-Lucent 9391 Macrocell Node B Outdoor - Technical Description,
401-382-720

9393 Microcell

Alcatel-Lucent 9393 Microcell Node B - Technical Description, 401-382-926

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9396 Digital 2U

9396 Digital 2U Node B, Technical Description, 401-382-024

9396 digital 4U

Alcatel-Lucent 9396 digital 4U Node B - Technical Description, 3MN-01512-0005DEZZA

Document support

For support in using this or any other publication, contact Alcatel-Lucent at one of the
following telephone numbers:

1-888-582-3688 (for the United States)


1-317-377-8618 (for all other countries)

Technical support

For technical support, contact your local Alcatel-Lucent customer support team. See the
Alcatel-Lucent Support web site (http://www.alcatel-lucent.com/support/) for contact
information.
How to order

To order Alcatel-Lucent documents, contact your local sales representative or use Online
Customer Support (OLCS) (http://support.alcatel-lucent.com)
How to comment

To comment on this document, go to the Online Comment Form (http://infodoc.alcatellucent.com/comments/) or e-mail your comments to the Comments Hotline
(comments@alcatel-lucent.com).

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1oadmap to Fault
R
Management
documentation

Overview
Purpose

This chapter provides the roadmap for Fault Management documentation.


Contents
Roadmap to Fault Management documentation

1-2

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Roadmap to Fault Management documentation

Roadmap to Fault Management documentation

....................................................................................................................................................................................................................................

Roadmap to Fault Management documentation


Overall roadmap

For the roadmap relating to the full documentation collection, see:

Alcatel-Lucent W-CDMA System - Document Collection Overview, NN-20500-050

For the Access Network Management Overview, see:

Alcatel-Lucent W-CDMA System - Access Network Management Overview,


NN-20500-031

Figure 1-1 Roadmap to Fault Management documentation

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239x Node B alarm


9
descriptions

AlarmHub Alarms
Overview
Purpose

The following alarms are generated by the AlarmHub.


Contents
OneBTS_4021_00033 - communicationFailure

2-3

OneBTS_4040_00033 - externalAlarmPort0

2-5

OneBTS_4041_00033 - externalAlarmPort1

2-7

OneBTS_4042_00033 - externalAlarmPort10

2-9

OneBTS_4043_00033 - externalAlarmPort11

2-11

OneBTS_4044_00033 - externalAlarmPort12

2-13

OneBTS_4045_00033 - externalAlarmPort13

2-15

OneBTS_4046_00033 - externalAlarmPort14

2-17

OneBTS_4047_00033 - externalAlarmPort15

2-19

OneBTS_4048_00033 - externalAlarmPort16

2-21

OneBTS_4049_00033 - externalAlarmPort17

2-23

OneBTS_4050_00033 - externalAlarmPort18

2-25

OneBTS_4051_00033 - externalAlarmPort19

2-27

OneBTS_4052_00033 - externalAlarmPort2

2-29

OneBTS_4053_00033 - externalAlarmPort20

2-31

OneBTS_4054_00033 - externalAlarmPort21

2-33

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939x Node B alarm descriptions


AlarmHub Alarms

Overview

....................................................................................................................................................................................................................................

OneBTS_4055_00033 - externalAlarmPort22

2-35

OneBTS_4056_00033 - externalAlarmPort23

2-37

OneBTS_4057_00033 - externalAlarmPort24

2-39

OneBTS_4058_00033 - externalAlarmPort25

2-41

OneBTS_4059_00033 - externalAlarmPort26

2-43

OneBTS_4060_00033 - externalAlarmPort27

2-45

OneBTS_4061_00033 - externalAlarmPort28

2-47

OneBTS_4062_00033 - externalAlarmPort29

2-49

OneBTS_4063_00033 - externalAlarmPort3

2-51

OneBTS_4064_00033 - externalAlarmPort30

2-53

OneBTS_4065_00033 - externalAlarmPort31

2-55

OneBTS_4066_00033 - externalAlarmPort32

2-57

OneBTS_4067_00033 - externalAlarmPort33

2-59

OneBTS_4068_00033 - externalAlarmPort34

2-61

OneBTS_4069_00033 - externalAlarmPort35

2-63

OneBTS_4070_00033 - externalAlarmPort36

2-65

OneBTS_4071_00033 - externalAlarmPort37

2-67

OneBTS_4072_00033 - externalAlarmPort38

2-69

OneBTS_4073_00033 - externalAlarmPort39

2-71

OneBTS_4074_00033 - externalAlarmPort4

2-73

OneBTS_4075_00033 - externalAlarmPort5

2-75

OneBTS_4076_00033 - externalAlarmPort6

2-77

OneBTS_4077_00033 - externalAlarmPort7

2-79

OneBTS_4078_00033 - externalAlarmPort8

2-81

OneBTS_4079_00033 - externalAlarmPort9

2-83

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4021_00033 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00033 - communicationFailure
Description

Heartbeat synchronisation between the Alarm Hub and the URC has been lost.
communicationFailure
Alarm Code

OneBTS_4021_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation

Communication to the RNC and WMS might be affected in case of E1/T1.

User alarms are no longer signaled if the alarm is pending and the operational state of the
IOU MO is disabled.

In case of a flapping fault condition, the alarm is only cleared if the fault did not occur again
within 3 hours.

Reason
Possible root causes:

equipment failure

timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, reset the Node B. If the alarm is cleared and not reported again, the
procedure is completed.

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AlarmHub Alarms

OneBTS_4021_00033 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the base band unit.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4040_00033 - externalAlarmPort0

....................................................................................................................................................................................................................................

OneBTS_4040_00033 - externalAlarmPort0
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort0
Alarm Code

OneBTS_4040_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4040_00033 - externalAlarmPort0

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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AlarmHub Alarms

OneBTS_4041_00033 - externalAlarmPort1

....................................................................................................................................................................................................................................

OneBTS_4041_00033 - externalAlarmPort1
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort1
Alarm Code

OneBTS_4041_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4041_00033 - externalAlarmPort1

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4042_00033 - externalAlarmPort10

....................................................................................................................................................................................................................................

OneBTS_4042_00033 - externalAlarmPort10
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort10
Alarm Code

OneBTS_4042_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4042_00033 - externalAlarmPort10

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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AlarmHub Alarms

OneBTS_4043_00033 - externalAlarmPort11

....................................................................................................................................................................................................................................

OneBTS_4043_00033 - externalAlarmPort11
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort11
Alarm Code

OneBTS_4043_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4043_00033 - externalAlarmPort11

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4044_00033 - externalAlarmPort12

....................................................................................................................................................................................................................................

OneBTS_4044_00033 - externalAlarmPort12
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort12
Alarm Code

OneBTS_4044_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4044_00033 - externalAlarmPort12

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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AlarmHub Alarms

OneBTS_4045_00033 - externalAlarmPort13

....................................................................................................................................................................................................................................

OneBTS_4045_00033 - externalAlarmPort13
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort13
Alarm Code

OneBTS_4045_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4045_00033 - externalAlarmPort13

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4046_00033 - externalAlarmPort14

....................................................................................................................................................................................................................................

OneBTS_4046_00033 - externalAlarmPort14
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort14
Alarm Code

OneBTS_4046_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4046_00033 - externalAlarmPort14

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4047_00033 - externalAlarmPort15

....................................................................................................................................................................................................................................

OneBTS_4047_00033 - externalAlarmPort15
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort15
Alarm Code

OneBTS_4047_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-19
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4047_00033 - externalAlarmPort15

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-20
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4048_00033 - externalAlarmPort16

....................................................................................................................................................................................................................................

OneBTS_4048_00033 - externalAlarmPort16
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort16
Alarm Code

OneBTS_4048_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-21
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4048_00033 - externalAlarmPort16

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-22
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4049_00033 - externalAlarmPort17

....................................................................................................................................................................................................................................

OneBTS_4049_00033 - externalAlarmPort17
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort17
Alarm Code

OneBTS_4049_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-23
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4049_00033 - externalAlarmPort17

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-24
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4050_00033 - externalAlarmPort18

....................................................................................................................................................................................................................................

OneBTS_4050_00033 - externalAlarmPort18
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort18
Alarm Code

OneBTS_4050_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-25
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4050_00033 - externalAlarmPort18

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-26
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4051_00033 - externalAlarmPort19

....................................................................................................................................................................................................................................

OneBTS_4051_00033 - externalAlarmPort19
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort19
Alarm Code

OneBTS_4051_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-27
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4051_00033 - externalAlarmPort19

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-28
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4052_00033 - externalAlarmPort2

....................................................................................................................................................................................................................................

OneBTS_4052_00033 - externalAlarmPort2
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort2
Alarm Code

OneBTS_4052_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-29
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4052_00033 - externalAlarmPort2

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-30
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4053_00033 - externalAlarmPort20

....................................................................................................................................................................................................................................

OneBTS_4053_00033 - externalAlarmPort20
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort20
Alarm Code

OneBTS_4053_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-31
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4053_00033 - externalAlarmPort20

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-32
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4054_00033 - externalAlarmPort21

....................................................................................................................................................................................................................................

OneBTS_4054_00033 - externalAlarmPort21
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort21
Alarm Code

OneBTS_4054_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-33
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4054_00033 - externalAlarmPort21

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-34
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4055_00033 - externalAlarmPort22

....................................................................................................................................................................................................................................

OneBTS_4055_00033 - externalAlarmPort22
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort22
Alarm Code

OneBTS_4055_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-35
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4055_00033 - externalAlarmPort22

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-36
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4056_00033 - externalAlarmPort23

....................................................................................................................................................................................................................................

OneBTS_4056_00033 - externalAlarmPort23
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort23
Alarm Code

OneBTS_4056_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-37
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4056_00033 - externalAlarmPort23

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-38
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4057_00033 - externalAlarmPort24

....................................................................................................................................................................................................................................

OneBTS_4057_00033 - externalAlarmPort24
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort24
Alarm Code

OneBTS_4057_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-39
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4057_00033 - externalAlarmPort24

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-40
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4058_00033 - externalAlarmPort25

....................................................................................................................................................................................................................................

OneBTS_4058_00033 - externalAlarmPort25
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort25
Alarm Code

OneBTS_4058_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-41
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4058_00033 - externalAlarmPort25

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-42
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4059_00033 - externalAlarmPort26

....................................................................................................................................................................................................................................

OneBTS_4059_00033 - externalAlarmPort26
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort26
Alarm Code

OneBTS_4059_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-43
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4059_00033 - externalAlarmPort26

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-44
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4060_00033 - externalAlarmPort27

....................................................................................................................................................................................................................................

OneBTS_4060_00033 - externalAlarmPort27
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort27
Alarm Code

OneBTS_4060_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-45
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4060_00033 - externalAlarmPort27

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-46
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4061_00033 - externalAlarmPort28

....................................................................................................................................................................................................................................

OneBTS_4061_00033 - externalAlarmPort28
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort28
Alarm Code

OneBTS_4061_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-47
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4061_00033 - externalAlarmPort28

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-48
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4062_00033 - externalAlarmPort29

....................................................................................................................................................................................................................................

OneBTS_4062_00033 - externalAlarmPort29
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort29
Alarm Code

OneBTS_4062_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-49
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4062_00033 - externalAlarmPort29

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-50
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4063_00033 - externalAlarmPort3

....................................................................................................................................................................................................................................

OneBTS_4063_00033 - externalAlarmPort3
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort3
Alarm Code

OneBTS_4063_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-51
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4063_00033 - externalAlarmPort3

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-52
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4064_00033 - externalAlarmPort30

....................................................................................................................................................................................................................................

OneBTS_4064_00033 - externalAlarmPort30
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort30
Alarm Code

OneBTS_4064_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-53
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4064_00033 - externalAlarmPort30

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-54
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4065_00033 - externalAlarmPort31

....................................................................................................................................................................................................................................

OneBTS_4065_00033 - externalAlarmPort31
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort31
Alarm Code

OneBTS_4065_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-55
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4065_00033 - externalAlarmPort31

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-56
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4066_00033 - externalAlarmPort32

....................................................................................................................................................................................................................................

OneBTS_4066_00033 - externalAlarmPort32
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort32
Alarm Code

OneBTS_4066_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-57
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4066_00033 - externalAlarmPort32

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-58
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4067_00033 - externalAlarmPort33

....................................................................................................................................................................................................................................

OneBTS_4067_00033 - externalAlarmPort33
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort33
Alarm Code

OneBTS_4067_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-59
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4067_00033 - externalAlarmPort33

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-60
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4068_00033 - externalAlarmPort34

....................................................................................................................................................................................................................................

OneBTS_4068_00033 - externalAlarmPort34
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort34
Alarm Code

OneBTS_4068_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-61
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4068_00033 - externalAlarmPort34

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-62
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4069_00033 - externalAlarmPort35

....................................................................................................................................................................................................................................

OneBTS_4069_00033 - externalAlarmPort35
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort35
Alarm Code

OneBTS_4069_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-63
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4069_00033 - externalAlarmPort35

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-64
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4070_00033 - externalAlarmPort36

....................................................................................................................................................................................................................................

OneBTS_4070_00033 - externalAlarmPort36
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort36
Alarm Code

OneBTS_4070_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-65
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4070_00033 - externalAlarmPort36

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-66
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4071_00033 - externalAlarmPort37

....................................................................................................................................................................................................................................

OneBTS_4071_00033 - externalAlarmPort37
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort37
Alarm Code

OneBTS_4071_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-67
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4071_00033 - externalAlarmPort37

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-68
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4072_00033 - externalAlarmPort38

....................................................................................................................................................................................................................................

OneBTS_4072_00033 - externalAlarmPort38
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort38
Alarm Code

OneBTS_4072_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-69
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4072_00033 - externalAlarmPort38

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-70
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4073_00033 - externalAlarmPort39

....................................................................................................................................................................................................................................

OneBTS_4073_00033 - externalAlarmPort39
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort39
Alarm Code

OneBTS_4073_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-71
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4073_00033 - externalAlarmPort39

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-72
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4074_00033 - externalAlarmPort4

....................................................................................................................................................................................................................................

OneBTS_4074_00033 - externalAlarmPort4
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort4
Alarm Code

OneBTS_4074_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-73
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4074_00033 - externalAlarmPort4

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-74
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4075_00033 - externalAlarmPort5

....................................................................................................................................................................................................................................

OneBTS_4075_00033 - externalAlarmPort5
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort5
Alarm Code

OneBTS_4075_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-75
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4075_00033 - externalAlarmPort5

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-76
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4076_00033 - externalAlarmPort6

....................................................................................................................................................................................................................................

OneBTS_4076_00033 - externalAlarmPort6
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort6
Alarm Code

OneBTS_4076_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-77
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4076_00033 - externalAlarmPort6

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-78
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4077_00033 - externalAlarmPort7

....................................................................................................................................................................................................................................

OneBTS_4077_00033 - externalAlarmPort7
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort7
Alarm Code

OneBTS_4077_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-79
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4077_00033 - externalAlarmPort7

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-80
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4078_00033 - externalAlarmPort8

....................................................................................................................................................................................................................................

OneBTS_4078_00033 - externalAlarmPort8
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort8
Alarm Code

OneBTS_4078_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-81
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4078_00033 - externalAlarmPort8

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-82
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4079_00033 - externalAlarmPort9

....................................................................................................................................................................................................................................

OneBTS_4079_00033 - externalAlarmPort9
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort9
Alarm Code

OneBTS_4079_00033

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/AlarmHub

Object Type

AlarmHub

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
R5.1FCP;
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the user-defined specificProblem and user-defined additionalText


from the additional text of the alarm. The Node B has set this information according to
the AlarmHub::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-83
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AlarmHub Alarms

OneBTS_4079_00033 - externalAlarmPort9

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-84
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


AmpShelfFan Alarms

Overview

....................................................................................................................................................................................................................................

AmpShelfFan Alarms
Overview
Purpose

The following alarms are generated by the AmpShelfFan.


Contents
OneBTS_4037_00007 - equipmentFault

2-86

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-85
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


AmpShelfFan Alarms

OneBTS_4037_00007 - equipmentFault

....................................................................................................................................................................................................................................

OneBTS_4037_00007 - equipmentFault
Description

An equipment failure has occurred.


equipmentFault
Alarm Code

OneBTS_4037_00007

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/AmpShelfFan

Object Type

AmpShelfFan

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation

The shelf temperature will rise, causing over-temperature alarms on the boards if the alarm
is pending and the operational state of the DigitalShelfFan MO is disabled.

In case of an intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Over temperature alarms result in shutdown of boards and dropped calls on the Node B.

Reason
Equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, replace the fan tray.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-86
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

CPC Alarms
Overview
Purpose

The following alarms are generated by the CPC.


Contents
OneBTS_4021_00013 - communicationFailure

2-88

OneBTS_4022_00013 - configurationMismatch

2-90

OneBTS_4033_00013 - dCOutputFailure

2-91

OneBTS_4136_00013 - lowDCInput

2-92

OneBTS_4154_00013 - overTemperature

2-94

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-87
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4021_00013 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00013 - communicationFailure
Description

Heartbeat synchronisation between the CPC and the URC has been lost.
communicationFailure
Alarm Code

OneBTS_4021_00013

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CPC

Object Type

CPC

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

MAJOR

Impact on Node B operation

The call capacity of the whole Node B is reduced, if the alarm is pending and the operational
state of the CPC MO is disabled.

If too many boards fail, the Node B can no longer operate.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
Possible root causes:

Equipment failure

Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check whether the CPC is mounted correctly into the shelf. If the alarm is
cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-88
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4021_00013 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, check the power cabling.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B, replace the CPC.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-89
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4022_00013 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00013 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00013

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CPC

Object Type

CPC

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-90
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4033_00013 - dCOutputFailure

....................................................................................................................................................................................................................................

OneBTS_4033_00013 - dCOutputFailure
Description

A DC output failure has been detected.


dCOutputFailure
Alarm Code

OneBTS_4033_00013

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CPC

Object Type

CPC

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation

The call capacity of the whole Node B is reduced, if the alarm is pending and the operational
state of the CPC MO is disabled.

If too many boards fail, the Node B can no longer operate.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
Equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, replace the CPC.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-91
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4136_00013 - lowDCInput

....................................................................................................................................................................................................................................

OneBTS_4136_00013 - lowDCInput
Description

Low DC input is being detected.


lowDCInput
Alarm Code

OneBTS_4136_00013

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CPC

Object Type

CPC

Event Type

equipmentAlarm

Probable Cause

powerProblem

Severity

MAJOR

Impact on Node B operation

The call capacity of the whole Node B is reduced, if the alarm is pending and the operational
state of the CPC MO is disabled.

If too many boards fail, the Node B can no longer operate.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
Power problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check the power cabling.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B, ensure that the DC input voltage is not too low.If the alarm is cleared, the
procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-92
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4136_00013 - lowDCInput

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, check the outdoor site DC input voltage. Replace any battery that runs
low.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, replace the CPC.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-93
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4154_00013 - overTemperature

....................................................................................................................................................................................................................................

OneBTS_4154_00013 - overTemperature
Description

The temperature is above the specified limit.


overTemperature
Alarm Code

OneBTS_4154_00013

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CPC

Object Type

CPC

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

MAJOR

Impact on Node B operation

The call capacity of the whole Node B is reduced, if the alarm is pending and the operational
state of the CPC MO is disabled.

If too many boards fail, the Node B can no longer operate.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
The temperature of the CPC is unacceptable.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, clear any cooling problems.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B, clear any fan failures.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, replace the CPC.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-94
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPC Alarms

OneBTS_4154_00013 - overTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-95
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

Overview

....................................................................................................................................................................................................................................

CPRIPort Alarms
Overview
Purpose

The following alarms are generated by the CPRIPort.


Contents
OneBTS_4082_00031 - fibreLOF

2-97

OneBTS_4083_00031 - fibreLOS

2-99

OneBTS_4084_00031 - fibreRAI

2-101

OneBTS_4085_00031 - fibreSAPDefect

2-103

OneBTS_4086_00031 - fibreSigLow

2-104

OneBTS_4152_00031 - opticalTransceiverFailure

2-105

OneBTS_4206_00031 - transmitterSwitchOff

2-106

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-96
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4082_00031 - fibreLOF

....................................................................................................................................................................................................................................

OneBTS_4082_00031 - fibreLOF
Description

The fibre interface has encountered a loss of frame.


fibreLOF
Alarm Code

OneBTS_4082_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

communicationsAlarm

Probable Cause

lossOfFrame

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the CPRIPort are lost.

Reason
Framing of the signal is corrupt.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait 5 minutes for alarm clearance.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, check for link alarms of the RF Head connected to this CPRI port and
perform the fault clearance procedure of these alarms.If the CPRI port alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the CPRI link and take the appropriate action.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-97
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4082_00031 - fibreLOF

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-98
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4083_00031 - fibreLOS

....................................................................................................................................................................................................................................

OneBTS_4083_00031 - fibreLOS
Description

The fibre interface has encountered a loss of signal.


fibreLOS
Alarm Code

OneBTS_4083_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

communicationsAlarm

Probable Cause

remoteNodeTransmissionError

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head and in case of daisy chain configuration for downstream
RF Head(s).

Reason
Link failure or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for optical transceiver failure alarm of CPRIPort or previous RFHead
and perform the fault clearance procedure of this alarm. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check if the additionalText of the alarm indicates an optical transceiver
failure of the upstream RFHead (LF_RFHEAD_ERROR_LINK_PORT_TCVR_FAIL). If
so check the master port transceiver of the upstream RFHead If the alarm is cleared, the
procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-99
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4083_00031 - fibreLOS

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check if the additionalText of the alarm indicates a link failure between the
upstream RFHead and the BBU (LF_RFHEAD_ERROR_UPSTREAM_LINK_FAIL). If
so check for link alarms of the upstream RFHead and perform the fault clearance
procedure for these alarms. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B or RF Head, check the CPRI link between the BBU or previous RF Head
and this RF Head and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-100
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4084_00031 - fibreRAI

....................................................................................................................................................................................................................................

OneBTS_4084_00031 - fibreRAI
Description

The fibre interface has encountered a remote alarm indication.


fibreRAI
Alarm Code

OneBTS_4084_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the CPRIPort are lost.

Reason
Link failure or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait 5 minutes for alarm clearance.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, check for link alarms of the RF Head connected to this CPRI port and
perform the fault clearance procedure for these alarms.If the CPRI port alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the CPRI link and take the appropriate action.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4084_00031 - fibreRAI

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4085_00031 - fibreSAPDefect

....................................................................................................................................................................................................................................

OneBTS_4085_00031 - fibreSAPDefect
Description

The fibre interface has encountered a service access point (SAP) defect.
fibreSAPDefect
Alarm Code

OneBTS_4085_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4086_00031 - fibreSigLow

....................................................................................................................................................................................................................................

OneBTS_4086_00031 - fibreSigLow
Description

The fibre interface has encountered a low optical signal.


fibreSigLow
Alarm Code

OneBTS_4086_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

minor

Impact on Node B operation


Communication to this RF Head and in case of daisy chain configuration to downstream RF
Head(s) may be affected.

Reason
Link failure or equipment malfunction

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for link alarms of the RF Head connected to this CPRI port and
perform the fault clearance procedure for these alarms.If the CPRI port alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the CPRI link and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4152_00031 - opticalTransceiverFailure

....................................................................................................................................................................................................................................

OneBTS_4152_00031 - opticalTransceiverFailure
Description

This alarm indicates that the optical transceiver hardware of the CPRIPort within the
OCM has failed.
opticalTransceiverFailure
Alarm Code

OneBTS_4152_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head and in case of daisy chain configuration for downstream
RF Head(s).

Reason
Optical transceiver failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Wait 5 minutes for alarm clearance. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the previous RF Head, check the transceiver hardware of the master port and replace
the RF Head if required.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


CPRIPort Alarms

OneBTS_4206_00031 - transmitterSwitchOff

....................................................................................................................................................................................................................................

OneBTS_4206_00031 - transmitterSwitchOff
Description

The HW switch on the OCM faceplate is set to off. This turns off the transmit data stream
(ie downstream) of the user plane of the connected RF Heads.
transmitterSwitchOff
Alarm Code

OneBTS_4206_00031

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM/CPRIPort

Object Type

CPRIPort

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

warning

Impact on Node B operation


This is not really an indication of a problem but a status report. All calls in this cell are lost.

Reason
Transmitter failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, turn the HW switch for this CPRI port on the OCM to the On position.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

Overview

....................................................................................................................................................................................................................................

CTU Alarms
Overview
Purpose

The following alarms are generated by the CTU.


Contents
OneBTS_4013_00012 - boardGenericMismatch

2-108

OneBTS_4018_00012 - clockFailure15MHz

2-110

OneBTS_4019_00012 - clockFailure30_72MHz

2-112

OneBTS_4021_00012 - communicationFailure

2-114

OneBTS_4022_00012 - configurationMismatch

2-116

OneBTS_4091_00012 - flywheelStart

2-117

OneBTS_4092_00012 - flywheelTimeLimitReached

2-119

OneBTS_4097_00012 - frequencyOutOfRange

2-121

OneBTS_4099_00012 - gPSAntennaFailure

2-124

OneBTS_4101_00012 - gPSReceiverFailure

2-126

OneBTS_4104_00012 - hardwareModelMismatch

2-128

OneBTS_4108_00012 - inactive

2-130

OneBTS_4110_00012 - initialisationFailure

2-132

OneBTS_4137_00012 - maintenanceRequested

2-134

OneBTS_4143_00012 - messageThrottleOn

2-136

OneBTS_4151_00012 - noOMConfiguredInDatabase

2-138

OneBTS_4156_00012 - phaseLockLoopFailure

2-139

OneBTS_4183_00012 - selfTestFailure

2-141

OneBTS_4196_00012 - syncSourceMismatch

2-143

OneBTS_4199_00012 - temperatureOutOfRange

2-145

OneBTS_4202_00012 - timeOfDayDataInvalid

2-147

OneBTS_4213_00012 - underTemperature

2-149

OneBTS_4219_00012 - waitingForClockSignal

2-151

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4013_00012 - boardGenericMismatch

....................................................................................................................................................................................................................................

OneBTS_4013_00012 - boardGenericMismatch
Description

The software on the CTU could not be updated to the current version stored on the URC,
because the download failed.
boardGenericMismatch
Alarm Code

OneBTS_4013_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The CTU can not be initiated to service. No calls on this Node B are possible.

Reason
The software on the CTU could not be updated because the download from the URC to the CTU
failed.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, fallback to previous NodeB software if appropriate.


...................................................................................................................................................................................................

At the WMS, reset the CTU object to update the software on the CTU.If the alarm is
cleared, the procedure is completed
...................................................................................................................................................................................................

At the WMS, check the state of the current NodeB software version via RMT. If the state
is not GOOD, reset the NodeB object.If the alarm is cleared, the procedure is
completed.The NodeB automatically downloads missing/corrupted software files from
the FTP server (OMC) and updates the software on the CTU.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4013_00012 - boardGenericMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4018_00012 - clockFailure15MHz

....................................................................................................................................................................................................................................

OneBTS_4018_00012 - clockFailure15MHz
Description

The 15 MHz clock signal from the OM onboard the CTUII has failed.
clockFailure15MHz
Alarm Code

OneBTS_4018_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and initialize the CTU.If the alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the cabling between the CTU and I/O panel.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4018_00012 - clockFailure15MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and initialize the CTU.If the alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer services.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4019_00012 - clockFailure30_72MHz

....................................................................................................................................................................................................................................

OneBTS_4019_00012 - clockFailure30_72MHz
Description

The 30.72 MHz clock signal from the CTU has failed.
clockFailure30_72MHz
Alarm Code

OneBTS_4019_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted. If a spare CTU is available, a switch-over will
occur.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the cabling between the Oscillator Module and the faceplate and
between the CTU and the faceplate.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and initialize the CTU.If the alarm is cleared,
the procedure is completed.

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939x Node B alarm descriptions


CTU Alarms

OneBTS_4019_00012 - clockFailure30_72MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU.


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4021_00012 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00012 - communicationFailure
Description

Heartbeat synchronisation between the CTU and the URC has been lost, or timeout
occured during initialisation of the CTU.
communicationFailure
Alarm Code

OneBTS_4021_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted. If a spare CTU is available, a switch-over will
occur.

Reason
Possible root causes:

Equipment failure

Timing problem.

Missing or pulled board.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the CTU reinitialization is completed. If the alarm is not cleared
within 5 minutes, the initialisation has failed.If the alarm is cleared, the procedure is
completed.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4021_00012 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for additional alarms, for example CTU_selfTestFailure or


CTU_initialisationFailure. Perform a lock, reset and unlock action in order to reset and
reinitialize the CTU.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted properly in the shelf.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4022_00012 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00012 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4091_00012 - flywheelStart

....................................................................................................................................................................................................................................

OneBTS_4091_00012 - flywheelStart
Description

CTU flywheel started


flywheelStart
Alarm Code

OneBTS_4091_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

inputDeviceError

Severity

warning

Impact on Node B operation


The clock of the Node B will become unstable. The CTU is allowed to flywheel for 72 hours.
During this time period, there is no impact on call processing. After 72 hours call processing will
be disabled.

Reason
The discipline source (network or GPS) has been lost in case of an crystal oscillator (OM-Q).

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

1
If...

Then...

The discipline source = gps

Go to step 2.

The discipline source = network

Go to step 4.

...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna, the GPS antenna cable, receiver and the
clock splitter are working properly.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4091_00012 - flywheelStart

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, check for E1T1Port alarms and perform the fault clearance procedure
related to these alarms.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.
...................................................................................................................................................................................................

At the Node B, check cabling.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


CTU Alarms

OneBTS_4092_00012 - flywheelTimeLimitReached

....................................................................................................................................................................................................................................

OneBTS_4092_00012 - flywheelTimeLimitReached
Description

CTU flywheel time limit reached.


flywheelTimeLimitReached
Alarm Code

OneBTS_4092_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

qualityofServiceAlarm

Probable Cause

thresholdCrossed

Severity

CRITICAL

Impact on Node B operation


RF part is shut down. No call processing is possible and all calls are dropped.

Reason
The discipline source (network or GPS) is not available during initialisation of the CTU with a
crystal oscillator (OM-Q), or the CTU flywheeled for more than 72 hours.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

1
If...

Then...

The discipline source = gps

Go to step 2.

The discipline source = network

Go to step 5.

...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna, the GPS antenna cable, receiver and the
clock splitter are working properly.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4092_00012 - flywheelTimeLimitReached

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, check for E1T1Port alarms and perform fault clearance procedure related to
these alarms.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.
...................................................................................................................................................................................................

At the Node B, check the cabling.


...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4097_00012 - frequencyOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4097_00012 - frequencyOutOfRange
Description

The frequency generated by the OM (Oscillator Module) onboard the CTU is out of
range.
frequencyOutOfRange
Alarm Code

OneBTS_4097_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation

Cells not available to the UE (sleeping cell)

Handover not possible to cells of the affected Node B

Radio frequency being out of the assigned band

Reason
Equipment failure or network clock failure Configuration problem:oMSupervisionThreshold
attribute of OneBTSEquipment object and/or ptpParam.ptpMaxTimeError attribute of
IPIubInterface object are not correct.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check detectedBackhaulType attribute of OneBTSEquipment object. In case


of atmBackhaul continue with step 2. In case of ipBackhaul continue with step 11.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4097_00012 - frequencyOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

In case of atmBackhaul OM supervision (15 MHz signal) is done based on 8 kHz signal
of transport network. At the WMS, determine if the alarm occurs for single or multiple
Node Bs. If multiple NodeBs are affected, check and repair the network clock.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.
...................................................................................................................................................................................................

At the WMS, check the oMSupervisionThreshold attribute of OneBTSEquipment object.


This attribute is a measure of sensitivity (in ppb) for OM supervision. Increase the
attribute as appropriate.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU board.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

11

In case of ipBackhaul OM supervision is done based on internally generated 8 kHz signal


disciplined via PTP protocol. At the WMS, check the oMSupervisionThreshold attribute
of OneBTSEquipment object. This attribute is a measure of sensitivity (in ppb) for OM
supervision reached after OM supervision has been running for some hours. Increase the
attribute as appropriate.
...................................................................................................................................................................................................

12

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.

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939x Node B alarm descriptions


CTU Alarms

OneBTS_4097_00012 - frequencyOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

13

At the WMS, check the ptpParam.ptpMaxTimeError attribute of IPIubInterface object.


This attribute is input to the calculation of sensitivity of OM supervision when OM
supervision is started. The sensitivity increases with increasing interval duration (the time
OM supervision is running) and is limited by oMSupervisionThreshold attribute. Increase
the attribute as appropriate.
...................................................................................................................................................................................................

14

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.
...................................................................................................................................................................................................

15

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

16

At the Node B, replace the CTU board.


...................................................................................................................................................................................................

17

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

18

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

19

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4099_00012 - gPSAntennaFailure

....................................................................................................................................................................................................................................

OneBTS_4099_00012 - gPSAntennaFailure
Description

The Global Positioning System (GPS) receiver detected that the GPS antenna or the
antenna cable is broken.
gPSAntennaFailure
Alarm Code

OneBTS_4099_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted.If a spare CTU is available, a switch-over will
occur.

Reason
Antenna problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna and the GPS antenna cable are working
properly.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4099_00012 - gPSAntennaFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4101_00012 - gPSReceiverFailure

....................................................................................................................................................................................................................................

OneBTS_4101_00012 - gPSReceiverFailure
Description

The Common Timing Unit (CTU) detected a Global Positioning System (GPS) receiver
failure.
gPSReceiverFailure
Alarm Code

OneBTS_4101_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

receiverFailure

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted.If a spare CTU is available, a switch-over will
occur.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna, the GPS antenna cable, receiver, and the
clock splitter are working properly.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4101_00012 - gPSReceiverFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4104_00012 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00012 - hardwareModelMismatch
Description

The detected hardware model does not match the value specified at creation
hardwareModelMismatch
Alarm Code

OneBTS_4104_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the planning data.


If ...

then ...

the attribute expectedCTUHardwareModel is


incorrect,

Go to step 2. Go to step 2.

an install of the correct hardware model is


required,

Go to step 7. Go to step 7.

...................................................................................................................................................................................................

At the WMS, lock the CTU object

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4104_00012 - hardwareModelMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, update the expected hardware model attribute to match the detected
hardware model attribute
...................................................................................................................................................................................................

At the WMS, reset the CTU object


...................................................................................................................................................................................................

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4108_00012 - inactive

....................................................................................................................................................................................................................................

OneBTS_4108_00012 - inactive
Description

The OM onboard the CTUII is not operational.


inactive
Alarm Code

OneBTS_4108_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and initialize the CTU.If the alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4108_00012 - inactive

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer services.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4110_00012 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00012 - initialisationFailure
Description

The CTU has failed to initialise.


initialisationFailure
Alarm Code

OneBTS_4110_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The CTU cannot be initialized to service. If no spare CTU is available, then the Node B cannot
be brought to service. If a spare is available, then the spare CTU is activated.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4110_00012 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4137_00012 - maintenanceRequested

....................................................................................................................................................................................................................................

OneBTS_4137_00012 - maintenanceRequested
Description

The OM onboard the CTUII is indicating that it can no longer compensate for frequency
shifts.
maintenanceRequested
Alarm Code

OneBTS_4137_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


OM frequency can no longer be adjusted.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset the CTU board.Use the reset type type0 to
trigger a software reset.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset the CTU board.Use the reset type type1 to
trigger a power cycle.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted correctly in the frame.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4137_00012 - maintenanceRequested

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and initialize the CTU.If the alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer services.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4143_00012 - messageThrottleOn

....................................................................................................................................................................................................................................

OneBTS_4143_00012 - messageThrottleOn
Description

Message throttling has been activated because too many errors are being sent by the CTU.
messageThrottleOn
Alarm Code

OneBTS_4143_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

qualityofServiceAlarm

Probable Cause

resourceAtOrNearingCapacity

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted. If there is a spare CTU, a switch-over will occur.

Reason
System resources are at or are near maximum capacity. Too many errors have occurred in a
given time frame.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for other CTU and OM alarms and perform fault clearance
procedures for the alarms.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4143_00012 - messageThrottleOn

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4151_00012 - noOMConfiguredInDatabase

....................................................................................................................................................................................................................................

OneBTS_4151_00012 - noOMConfiguredInDatabase
Description

OM hardware present, but not configured in database.


noOMConfiguredInDatabase
Alarm Code

OneBTS_4151_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


The CTU can not initialize, call processing is blocked on the entire Node B.

Reason
Possible root causes:

Configuration error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, create the OM object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


CTU Alarms

OneBTS_4156_00012 - phaseLockLoopFailure

....................................................................................................................................................................................................................................

OneBTS_4156_00012 - phaseLockLoopFailure
Description

The phase lock loop on the OM onboard the CTUII failed.


phaseLockLoopFailure
Alarm Code

OneBTS_4156_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and initialize the CTU.If the alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4156_00012 - phaseLockLoopFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4183_00012 - selfTestFailure

....................................................................................................................................................................................................................................

OneBTS_4183_00012 - selfTestFailure
Description

The CTU has failed the board level self test (BLST).
selfTestFailure
Alarm Code

OneBTS_4183_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


CTU cannot be initialized to service. If no spare CTU is available, the Node B cannot be brought
to service. If a spare CTU is available the spare CTU is activated.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the CTU is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and reinitialize the CTU.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4183_00012 - selfTestFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4196_00012 - syncSourceMismatch

....................................................................................................................................................................................................................................

OneBTS_4196_00012 - syncSourceMismatch
Description

OM associated with this CTU does not fit to the configured syncSource of the NodeB.
syncSourceMismatch
Alarm Code

OneBTS_4196_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


Call processing is blocked on the whole Node B.

Reason
The OM hardware does not fit to the configured syncSource. The CTU can not be configured.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for hardwareModelMismatch alarms of CTU and OM objects and
perform fault clearance procedure for them.If the alarm is cleared together with the
hardwareModelMismatch alarms, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check if the NodeB syncSource attribute requires to be updated


...................................................................................................................................................................................................

At the WMS, lock the Node B object.


...................................................................................................................................................................................................

At the WMS, update the Node B syncSource attribute.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4196_00012 - syncSourceMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Node B object.


...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


CTU Alarms

OneBTS_4199_00012 - temperatureOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4199_00012 - temperatureOutOfRange
Description

The temperature of the OM onboard the CTUII has exceeded the specified limit.
temperatureOutOfRange
Alarm Code

OneBTS_4199_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted

Reason
Possible root causes:

Defective heater on OM.

Environmental temperature too high

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check for Frame and DigitalShelfFan alarms and perform the fault clearance
procedure for these alarms.If the temperatureOutOfRange alarm is cleared, the procedure
is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the system is operating within its operational
temperature.If the temperatureOutOfRange alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-145
NN-20500-018P2 UA08.1
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4199_00012 - temperatureOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and re-initialize the CTU, if the
temperatureOutOfRange alarm has been reported several times and so the CTU has been
isolated.If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer services.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4202_00012 - timeOfDayDataInvalid

....................................................................................................................................................................................................................................

OneBTS_4202_00012 - timeOfDayDataInvalid
Description

The time of day data cannot be determined.


timeOfDayDataInvalid
Alarm Code

OneBTS_4202_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

processingErrorAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted. If there is a spare CTU, a switch-over will occur.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna, the GPS antenna cable, receiver and the
clock splitter are working properly.
...................................................................................................................................................................................................

At the WMS, reset the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4202_00012 - timeOfDayDataInvalid

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4213_00012 - underTemperature

....................................................................................................................................................................................................................................

OneBTS_4213_00012 - underTemperature
Description

The temperature of the OM onboard the CTUII is below the specified limit.
underTemperature
Alarm Code

OneBTS_4213_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


Call processing on the Node B is interrupted

Reason
Possible root causes:

Defective heater on OM.

Environmental temperature too low.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check for Frame alarms and perform the fault clearance procedure for these
alarms.If the underTemperature alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the system is operating within itsoperational temperature.If
the underTemperature alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4213_00012 - underTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and re-initialize the CTU, if the
underTemperature alarm has been reported several times and so the CTU has been
isolated.If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer services.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4219_00012 - waitingForClockSignal

....................................................................................................................................................................................................................................

OneBTS_4219_00012 - waitingForClockSignal
Description

The CTU is waiting for the clock signal to become stable.


waitingForClockSignal
Alarm Code

OneBTS_4219_00012

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/CTU

Object Type

CTU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

warning

Impact on Node B operation


If the clock signal remains unstable calls might drop. The CTU and OM are reset and reinitialize
autonomously. In the startup phase this alarm is informational only, it should disappear after 15
minutes.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the synchronization sources. At the OMC, reset the CTU object to
reset and reinitialize the CTU.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


CTU Alarms

OneBTS_4219_00012 - waitingForClockSignal

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


DigitalShelfFan Alarms

Overview

....................................................................................................................................................................................................................................

DigitalShelfFan Alarms
Overview
Purpose

The following alarms are generated by the DigitalShelfFan.


Contents
OneBTS_4037_00010 - equipmentFault

2-154

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


DigitalShelfFan Alarms

OneBTS_4037_00010 - equipmentFault

....................................................................................................................................................................................................................................

OneBTS_4037_00010 - equipmentFault
Description

An equipment failure has occurred.


equipmentFault
Alarm Code

OneBTS_4037_00010

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/DigitalShelfFan

Object Type

DigitalShelfFan

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation

The shelf temperature will rise causing over-temperature alarms on the boards if the alarm is
pending and the operational state of the DigitalShelfFan MO is disabled.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Over temperature alarms result in shutdown of boards and dropped calls on the Node B.

Reason
Fan failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, replace the fan tray.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

E1T1Port Alarms
Overview
Purpose

The following alarms are generated by the E1T1Port.


Contents
OneBTS_4002_00016 - aISDetected

2-156

OneBTS_4008_00016 - atmSyncLost

2-157

OneBTS_4010_00016 - bitErrorRateGreaterThan1PerMillion

2-158

OneBTS_4011_00016 - bitErrorRateGreaterThan1PerThousand

2-160

OneBTS_4022_00016 - configurationMismatch

2-162

OneBTS_4094_00016 - frameLost

2-163

OneBTS_4095_00016 - frameMissed

2-164

OneBTS_4096_00016 - frameSlip

2-165

OneBTS_4107_00016 - iMALinkAlarm

2-166

OneBTS_4129_00016 - localConfigurationFailure

2-168

OneBTS_4170_00016 - remoteAlarmIndication

2-169

OneBTS_4191_00016 - signalLost

2-170

OneBTS_4214_00016 - unexpectedIMAGroup

2-171

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4002_00016 - aISDetected

....................................................................................................................................................................................................................................

OneBTS_4002_00016 - aISDetected
Description

Transmission errors from the remote side of the link.


aISDetected
Alarm Code

OneBTS_4002_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

remoteNodeTransmissionError

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Loss of frame due to internal equipment fault at the remote end of the E1/T1 line. This is most
probably the ATM router interface card or an internal ATM router problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the equipment for the reason to send an AIS signal towards the Node B and take
the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4008_00016 - atmSyncLost

....................................................................................................................................................................................................................................

OneBTS_4008_00016 - atmSyncLost
Description

Loss of ATM stream synchronisation detected.


atmSyncLost
Alarm Code

OneBTS_4008_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

transmitFailure

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Loss of signal due to link interuption or equipment malfunction

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Make sure that the E1/T1 line and both sides of the interface cards are working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4010_00016 - bitErrorRateGreaterThan1PerMillion

....................................................................................................................................................................................................................................

OneBTS_4010_00016 - bitErrorRateGreaterThan1PerMillion
Description

The bit error rate is greater than 1 error per million.


bitErrorRateGreaterThan1PerMillion
Alarm Code

OneBTS_4010_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

minor

Impact on Node B operation


The E1/T1 link quality is degraded. Communication to the RNC is affected.

Reason
Communication protocol error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check:


If...

Then...

The fault is cleared after a short time


and when it does not occur
frequently,

Go to step 2.

The fault is steadily active or occurs


frequently,

Go to step 3.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4010_00016 - bitErrorRateGreaterThan1PerMillion

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

Check the DS1 port carefully in case of more frequent occurrences of this alarm and act
accordingly.
...................................................................................................................................................................................................

Make sure that the E1/T1 line to the router, interface card of the router and the router are
working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4011_00016 bitErrorRateGreaterThan1PerThousand

....................................................................................................................................................................................................................................

OneBTS_4011_00016 - bitErrorRateGreaterThan1PerThousand
Description

The bit error rate is greater than 1 error per thousand.


bitErrorRateGreaterThan1PerThousand
Alarm Code

OneBTS_4011_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Communication protocol error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check:


If...

Then...

The fault is cleared after a short time


and when it does not occurs
frequently,

Go to step 2.

The fault is steadily active or occurs


frequently,

Go to step 3.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4011_00016 bitErrorRateGreaterThan1PerThousand

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

Check the DS1 port carefully in case of more frequent occurrences of this alarm and act
accordingly.
...................................................................................................................................................................................................

Make sure that the E1/T1 line to the router, interface card of the router, and the router are
working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4022_00016 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00016 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4094_00016 - frameLost

....................................................................................................................................................................................................................................

OneBTS_4094_00016 - frameLost
Description

Loss of frame has been detected.


frameLost
Alarm Code

OneBTS_4094_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

lossOfFrame

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Make sure that the E1/T1 line and both sides of the interface cards are working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4095_00016 - frameMissed

....................................................................................................................................................................................................................................

OneBTS_4095_00016 - frameMissed
Description

Missed/repeated frames have been detected.


frameMissed
Alarm Code

OneBTS_4095_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

framingError

Severity

minor

Impact on Node B operation


The E1/T1 link quality is degraded. Communication to the RNC is affected.

Reason
framing error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check ATM equipment for correct configuration..If the alarm is cleared after 30 minutes,
the procedure is completed.
...................................................................................................................................................................................................

Make sure that the E1/T1 line is working properly.If the alarm is cleared after 30 minutes,
the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4096_00016 - frameSlip

....................................................................................................................................................................................................................................

OneBTS_4096_00016 - frameSlip
Description

A frame slip has been detected.


frameSlip
Alarm Code

OneBTS_4096_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

framingError

Severity

minor

Impact on Node B operation


The E1/T1 link quality is degraded. Communication to the RNC is affected.

Reason
Framing error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check ATM equipment for correct configurationIf the alarm is cleared after 30 minutes,
the procedure is completed.
...................................................................................................................................................................................................

Make sure that the E1/T1 line is working properlyIf the alarm is cleared after 30 minutes,
the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4107_00016 - iMALinkAlarm

....................................................................................................................................................................................................................................

OneBTS_4107_00016 - iMALinkAlarm
Description

An IMA Link Failure occured.


iMALinkAlarm
Alarm Code

OneBTS_4107_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Possible root causes:

Loss of IMA Frame.

Link out of delay syncronization

Remote failure indication

Tx link unusable

Rx link unusable

Link misconfiguration (link addition failure)

Tx link misconnected

Rx link misconnected

ATM Edge device removed failed link from IMA Group.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4107_00016 - iMALinkAlarm

....................................................................................................................................................................................................................................

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for other (non-IMA) E1T1Port alarms and perform fault clearance
procedure for these alarms.If the alarm is cleared, together with the other E1T1Port
alarms, the procedure is completed.
...................................................................................................................................................................................................

Initiate enhanced link tests to identify and correct the root cause.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4129_00016 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00016 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


The E1/T1 link is not available.

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for configurationMismatch alarm and perform fault clearance
procedure for that alarm..
...................................................................................................................................................................................................

At the WMS, use the remote RMT tool to check the following configuration data:

Trunk Group Member parameters.

ATMPHY parameters

...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4170_00016 - remoteAlarmIndication

....................................................................................................................................................................................................................................

OneBTS_4170_00016 - remoteAlarmIndication
Description

The remote side of the link has receive problems.


remoteAlarmIndication
Alarm Code

OneBTS_4170_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

receiverFailure

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Synchronization/Bit error rate problem or internal problem at the remote end.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check ATM equipment at the remote end of the E1/T1 line and take appropriate action.If
the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

Make sure that the E1/T1 line to the router, interface card of the router, and the router are
working properly. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-169
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4191_00016 - signalLost

....................................................................................................................................................................................................................................

OneBTS_4191_00016 - signalLost
Description

The external clock source signal has been lost.


signalLost
Alarm Code

OneBTS_4191_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

communicationsAlarm

Probable Cause

lossOfSignal

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Loss of signal due to link interuption or equipment malfunction

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Make sure that the E1/T1 line and both sides of the interface cards are working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-170
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


E1T1Port Alarms

OneBTS_4214_00016 - unexpectedIMAGroup

....................................................................................................................................................................................................................................

OneBTS_4214_00016 - unexpectedIMAGroup
Description

An unexpected IMA group has been auto-detected.


unexpectedIMAGroup
Alarm Code

OneBTS_4214_00016

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E1T1Port

Object Type

E1T1Port

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


Virtual Channel Links (VCLs) associated with this E1/T1 link are not available for service.

Reason
E1/T1 link auto-detected in IMA group, but referenced by IubInterface object.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, verify and update the IMA configuration, so that the IMA configuration of
the Node B matches the IMA configuration on the ATM Edge Device.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-171
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

Overview

....................................................................................................................................................................................................................................

E3T3Port Alarms
Overview
Purpose

The following alarms are generated by the E3T3Port.


Contents
OneBTS_4116_00028 - linkFailureAIS

2-173

OneBTS_4119_00028 - linkFailureLOF

2-174

OneBTS_4121_00028 - linkFailureLOS

2-175

OneBTS_4122_00028 - linkFailureOOF

2-176

OneBTS_4124_00028 - linkFailureRDI

2-177

OneBTS_4129_00028 - localConfigurationFailure

2-178

OneBTS_4185_00028 - signalDegraded

2-179

OneBTS_4188_00028 - signalFailed

2-180

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4116_00028 - linkFailureAIS

....................................................................................................................................................................................................................................

OneBTS_4116_00028 - linkFailureAIS
Description

An Alarm Indication Signal (AIS) failure has been detected.


linkFailureAIS
Alarm Code

OneBTS_4116_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

remoteNodeTransmissionError

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Transmission problem upstream of the E3/T3 line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, Check the remote end of the E3/T3 line for sending the AIS signal and take
the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4119_00028 - linkFailureLOF

....................................................................................................................................................................................................................................

OneBTS_4119_00028 - linkFailureLOF
Description

A Loss of Frame Alignment (LOF) failure has been detected.


linkFailureLOF
Alarm Code

OneBTS_4119_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

lossOfFrame

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
The E3/T3 port is not synchronized with the transmission link.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the E3/T3 line and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-174
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4121_00028 - linkFailureLOS

....................................................................................................................................................................................................................................

OneBTS_4121_00028 - linkFailureLOS
Description

A Loss of Signal (LOS) failure has been detected.


linkFailureLOS
Alarm Code

OneBTS_4121_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Loss of signal due to link interuption or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the E3/T3 line and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-175
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4122_00028 - linkFailureOOF

....................................................................................................................................................................................................................................

OneBTS_4122_00028 - linkFailureOOF
Description

An Out of Frame (OOF) failure has been detected.


linkFailureOOF
Alarm Code

OneBTS_4122_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

lossOfFrame

Severity

minor

Impact on Node B operation


The E3/T3 link quality may be degraded.

Reason
Extensive OOF conditions.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Ensure that the E3/T3 line and both sides of the interface cards are working correctly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4124_00028 - linkFailureRDI

....................................................................................................................................................................................................................................

OneBTS_4124_00028 - linkFailureRDI
Description

A Remote Defect Indication (RDI) failure has been detected.


linkFailureRDI
Alarm Code

OneBTS_4124_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

receiverFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Link problem at the remote end of the line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the E3/T3 line and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-177
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4129_00028 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00028 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


The STM/OC3 link is not available.

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, use the RMT tool to check the Trunk Group Member parameters
Configure the parameters if required.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-178
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4185_00028 - signalDegraded

....................................................................................................................................................................................................................................

OneBTS_4185_00028 - signalDegraded
Description

The E3T3 link is degraded due to low bit error rate.


signalDegraded
Alarm Code

OneBTS_4185_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

minor

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Poor link quality on the E3/T3 line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the E3/T3 line and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-179
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


E3T3Port Alarms

OneBTS_4188_00028 - signalFailed

....................................................................................................................................................................................................................................

OneBTS_4188_00028 - signalFailed
Description

The E3T3 link has failed due to high bit error rate.
signalFailed
Alarm Code

OneBTS_4188_00028

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/E3T3Port

Object Type

E3T3Port

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected.In case of a severe fault condition the operational state is
set to disabled and the line is taken out of service.It may take several minutes to clear the alarm,
after the fault condition has been cleared.

Reason
Poor link quality on the E3/T3 line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the E3/T3 line and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-180
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

EthernetBackhaulPort Alarms
Overview
Purpose

The following alarms are generated by the EthernetBackhaulPort.


Contents
OneBTS_4110_00039 - initialisationFailure

2-182

OneBTS_4129_00039 - localConfigurationFailure

2-185

OneBTS_4226_00039 - excessiveFrameErrorRate

2-186

OneBTS_4227_00039 - linkDownAlarm

2-187

OneBTS_4234_00039 - physicalULBandwidthTooSmall

2-189

OneBTS_4235_00039 - halfDuplexNotSupported

2-190

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4110_00039 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00039 - initialisationFailure
Description

The EthernetBackhaulPort failed to initialise with the current set of configuration data.
initialisationFailure
Alarm Code

OneBTS_4110_00039

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/EthernetBackhaulPort

Object Type

EthernetBackhaulPort

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No Service available on the Node B. OM supervision is disabled. Itf-B connection to WMS may
be up, if operation mode is set to half duplex.

Reason
Configuration problem of Backplane EEPROM Device mode (autonegotiation / manual
configuration) and/or operation mode (half duplex / full duplex) of Node B and remote Ethernet
device are not set correctly

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the additionalText of the alarm. If the additionalText indicates that
"mode=halfduplex is not supported" continue with step 2. Otherwise continue with step
11.
...................................................................................................................................................................................................

At the NodeB, check the device mode and operation mode of the Node B and of the
remote Ethernet device. Use the RMT to extract the device mode and operation mode of
the Node B from the NFD record of the backplane EEPROM. The NodeB and the remote
Ethernet device should run in autonegotiation mode (preferred mode) or in manual
configuration mode with full duplex. Note that autonegotiation should be used if possible.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4110_00039 - initialisationFailure

....................................................................................................................................................................................................................................

A hub does not support autonegotiation. An autonegotiating device assumes the remote
device is a hub and defaults to half duplex, if the remote device does not negotiate.
Continue with step 3 to use autonegotiation and full duplex or continue with step 7 to use
manual configuration and full duplex.
...................................................................................................................................................................................................

At the NodeB, update the NFD record via RMT to set the device mode to autonegotiation
if it is set to manual configuration.
...................................................................................................................................................................................................

If the remote Ethernet device supports full duplex and auto negotiation, but has been
configured to manual configuration, reconfigure it to autonegotiation. If the remote
Ethernet device does not support full duplex and auto negotiation, replace the remote
Ethernet device.
...................................................................................................................................................................................................

At the NodeB, reset the NodeB.


...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the NodeB, update the NFD record via RMT to set the device mode to manual
configuration and the operation mode to full duplex if required.
...................................................................................................................................................................................................

Make sure, that the remote Ethernet device runs with device mode manual configuration
and operation mode full duplex.
...................................................................................................................................................................................................

At the NodeB, reset the NodeB.


...................................................................................................................................................................................................

10

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

11

At the Node B, check the NFD record of the backplane EEPROM via RMT tool. Update
the NFD record if required.
...................................................................................................................................................................................................

12

At the NodeB, reset the NodeB.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4110_00039 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

13

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-184
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4129_00039 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00039 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00039

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/EthernetBackhaulPort

Object Type

EthernetBackhaulPort

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


In case of configuration problem of Backplane EEPROM: No Service available on the Node B
and OM 891 supervision (15MHz oscillator supervision) is disabled

Reason
Configuration problem of Backplane EEPROM.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the NodeB, check the NFD record of the backplane EEPROM via RMT tool. Update
the NFD record, if required.
...................................................................................................................................................................................................

At the NodeB, reset the NodeB if the NFD record has been updated.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-185
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Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4226_00039 - excessiveFrameErrorRate

....................................................................................................................................................................................................................................

OneBTS_4226_00039 - excessiveFrameErrorRate
Description

The EthernetBackhaulPort is degraded due to excessive RX and/or TX frame error rate


excessiveFrameErrorRate
Alarm Code

OneBTS_4226_00039

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/EthernetBackhaulPort

Object Type

EthernetBackhaulPort

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

minor

Impact on Node B operation


Communication on the Ethernet link is degraded. Communication to the RNC may be affected.

Reason
Poor link quality on the Ethernet link.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the Ethernet link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-186
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NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4227_00039 - linkDownAlarm

....................................................................................................................................................................................................................................

OneBTS_4227_00039 - linkDownAlarm
Description

The EthernetBackhaulPort is down.


linkDownAlarm
Alarm Code

OneBTS_4227_00039

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/EthernetBackhaulPort

Object Type

EthernetBackhaulPort

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

CRITICAL

Impact on Node B operation


Communication to/from Node B is down. No Service available on the Node B. OM supervision
is disabled.

Reason
Ethernet cable faulty or not plugged in Transceiver for Ethernet faulty

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the NodeB, check the Ethernet cable. Replace the Ethernet cable if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the NodeB, replace the URC. For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4227_00039 - linkDownAlarm

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-188
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4234_00039 - physicalULBandwidthTooSmall

....................................................................................................................................................................................................................................

OneBTS_4234_00039 - physicalULBandwidthTooSmall
Description

The physical uplink bandwidth (speed) is smaller than the requested uplink bandwidth
(ulBandwidth).
physicalULBandwidthTooSmall
Alarm Code

OneBTS_4234_00039

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/EthernetBackhaulPort

Object Type

EthernetBackhaulPort

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


Bandwidth is limited to physical uplink bandwidth.

Reason
Configuration or customization problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, make sure that the requested uplink bandwidth (ulBandwidth attribute of
EthernetBackhaulPort) is less or equal to the physical uplink bandwidth (speed attribute
of EthernetBackhaulPort object). This means use a link profile which is compatible with
the physical uplink bandwidth of the Node B leading to an update of ulBandwidth
attribute.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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Issue 11.12 August 2013

939x Node B alarm descriptions


EthernetBackhaulPort Alarms

OneBTS_4235_00039 - halfDuplexNotSupported

....................................................................................................................................................................................................................................

OneBTS_4235_00039 - halfDuplexNotSupported
Description

Operation mode halfduplex is not supported.


halfDuplexNotSupported
Alarm Code

OneBTS_4235_00039

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/EthernetBackhaulPort

Object Type

EthernetBackhaulPort

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


ExtRxAmp Alarms

Overview

....................................................................................................................................................................................................................................

ExtRxAmp Alarms
Overview
Purpose

The following alarms are generated by the ExtRxAmp.


Contents
OneBTS_4022_00002 - configurationMismatch

2-192

OneBTS_4037_00002 - equipmentFault

2-193

OneBTS_4129_00002 - localConfigurationFailure

2-195

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


ExtRxAmp Alarms

OneBTS_4022_00002 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00002 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00002

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/ExtRxAmp

Object Type

ExtRxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


ExtRxAmp Alarms

OneBTS_4037_00002 - equipmentFault

....................................................................................................................................................................................................................................

OneBTS_4037_00002 - equipmentFault
Description

An equipment failure has occurred.


equipmentFault
Alarm Code

OneBTS_4037_00002

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/ExtRxAmp

Object Type

ExtRxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


Call capacity on this cell will decrease and calls on the border of the cell may be dropped.

Reason
Possible root causes:

Filter panel failure

Current limits are not defined in EEPROM of filter panel

Power consumption of the TTLNA is out of the defined current limits.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for filter alarms and perform the fault clearance procedures for those
alarms.
...................................................................................................................................................................................................

At the WMS, lock and unlock the ExtRxAmp to reactivate the TTLNA.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


ExtRxAmp Alarms

OneBTS_4037_00002 - equipmentFault

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the NodeB, check whether the TTLNA descriptor of the associated filter panel is OK
and configure the TTLNA descriptor if required.
...................................................................................................................................................................................................

At the NodeB, check the TTLNA LED of the associated filter panel:
If ...

then ...

the LED is green and the alarm is cleared,

the procedure is completed.

the LED is red,

replace the TTLNA. If the alarm is cleared, the


procedure is completed.

...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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Issue 11.12 August 2013

939x Node B alarm descriptions


ExtRxAmp Alarms

OneBTS_4129_00002 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00002 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00002

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/ExtRxAmp

Object Type

ExtRxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for configurationMismatch alarm and perform fault clearance
procedure for that alarm..If the alarm is cleared together with the configurationMismatch
alarm, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check and update local configuration data via remote RMT.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

Filter Alarms
Overview
Purpose

The following alarms are generated by the Filter.


Contents
OneBTS_4021_00005 - communicationFailure

2-197

OneBTS_4022_00005 - configurationMismatch

2-199

OneBTS_4031_00005 - dCConverterFailure

2-200

OneBTS_4104_00005 - hardwareModelMismatch

2-202

OneBTS_4129_00005 - localConfigurationFailure

2-204

OneBTS_4216_00005 - unknownHardwareModel

2-205

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4021_00005 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00005 - communicationFailure
Description

Heartbeat synchronisation between the Filter and the URC has been lost or timeout
occured during initialisation of the Filter.
communicationFailure
Alarm Code

OneBTS_4021_00005

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter

Object Type

Filter

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

MAJOR

Impact on Node B operation

ExtRxAmp supported by the power supply within the filter might report errors.

Affected cells are degraded if the alarm is pending and the operational state of the Filter MO
is disabled.

If this was the only Filter unit or the last Filter unit which served the cell, the cell is
disabled.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
Possible root causes:

Equipment failure

Timing problem.

Missing or pulled board.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4021_00005 - communicationFailure

....................................................................................................................................................................................................................................

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the Filter unit is mounted correctly in the shelf. If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the cabling is OK.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the Node B, replace the Filter unit.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4022_00005 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00005 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00005

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter

Object Type

Filter

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4031_00005 - dCConverterFailure

....................................................................................................................................................................................................................................

OneBTS_4031_00005 - dCConverterFailure
Description

The DC converter has failed.


dCConverterFailure
Alarm Code

OneBTS_4031_00005

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter

Object Type

Filter

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation

ExtRxAmp supported by the power supply within the Filter unit might report errors.

Affected cells are degraded if the alarm is pending and the operational state of the Filter MO
is disabled.

If this was the only Filter unit or the last Filter unit which served the cell, the cell is
disabled.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
Equipment malfunction. This can be caused by a hardware problem or disruption of the power
supply to the Filter unit.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the Filter unit is powered on.If the alarm is cleared, the
procedure is completed.

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939x Node B alarm descriptions


Filter Alarms

OneBTS_4031_00005 - dCConverterFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, make sure that the circuit breaker switch and cabling to the Filter unit are
OKIf the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the Node B, replace the Filter unit.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4104_00005 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00005 - hardwareModelMismatch
Description

The detected hardware model does not match the value specified at creation
hardwareModelMismatch
Alarm Code

OneBTS_4104_00005

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter

Object Type

Filter

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the planning data.


If ...

then ...

the attribute expectedFilterHardwareModel is


incorrect,

Go to step 2. Go to step 2.

an install of the correct hardware model is


required,

Go to step 6. Go to step 6.

...................................................................................................................................................................................................

At the WMS, lock the Radio object associated with the Filter.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4104_00005 - hardwareModelMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, update the expected hardware model attribute to match the detected
hardware model attribute.
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Filter unit.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4129_00005 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00005 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00005

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter

Object Type

Filter

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for configurationMismatch alarm and perform fault clearance
procedure for that alarm..If the alarm is cleared together with the configurationMismatch
alarm, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support to check the local
configuration data of the Filter and provide the additionalText of the alarm.
E...................................................................................................................................................................................................
N D O F S T E P S

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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4216_00005 - unknownHardwareModel

....................................................................................................................................................................................................................................

OneBTS_4216_00005 - unknownHardwareModel
Description

The detected hardware model is not known by the software.


unknownHardwareModel
Alarm Code

OneBTS_4216_00005

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter

Object Type

Filter

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

minor

Impact on Node B operation


Correct operation of the corresponding cell cannot be guaranteed.

Reason
Invalid or new filter unit not supported by the Node B

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the function code (attribute


vendorUnitFamilyType) of the Filter unit.
...................................................................................................................................................................................................

At the WMS, lock the Radio object associated with the Filter.
...................................................................................................................................................................................................

At the NodeB, replace the Filter unit


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


Filter Alarms

OneBTS_4216_00005 - unknownHardwareModel

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support


E...................................................................................................................................................................................................
N D O F S T E P S

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Issue 11.12 August 2013

939x Node B alarm descriptions


Frame Alarms

Overview

....................................................................................................................................................................................................................................

Frame Alarms
Overview
Purpose

The following alarms are generated by the Frame.


Contents
OneBTS_4014_00020 - cabinetDoorOpen

2-208

OneBTS_4015_00020 - cabinetHeaterFailure

2-209

OneBTS_4081_00020 - fanFault

2-210

OneBTS_4098_00020 - freshAirFilterEndOfLife

2-211

OneBTS_4105_00020 - heatManagementSystemControllerFailure

2-212

OneBTS_4154_00020 - overTemperature

2-213

OneBTS_4213_00020 - underTemperature

2-215

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


Frame Alarms

OneBTS_4014_00020 - cabinetDoorOpen

....................................................................................................................................................................................................................................

OneBTS_4014_00020 - cabinetDoorOpen
Description

The BTS cabinet door is open.


cabinetDoorOpen
Alarm Code

OneBTS_4014_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

physicalViolation

Probable Cause

intrusionDetection

Severity

MAJOR

Impact on Node B operation


None.

Reason
Possible root causes:

The cabinet door has been opened by an unknown person

The door contacts may be faulty.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Perform the safety actions defined by the network operator.


...................................................................................................................................................................................................

At the Node B, make sure that the cabinet shows no marks of vandalism or a faulty door
contact.Repair damaged door contacts and any other damages that are visible.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


Frame Alarms

OneBTS_4015_00020 - cabinetHeaterFailure

....................................................................................................................................................................................................................................

OneBTS_4015_00020 - cabinetHeaterFailure
Description

The BTS cabinet heater has failed.


cabinetHeaterFailure
Alarm Code

OneBTS_4015_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

MAJOR

Impact on Node B operation


No immediate impact. The temperature in the frame can drop and cause temperature alarms on
the boards in the frame. Temperature alarms result in shutdown of boards and can cause dropped
calls on the Node B. In case of a intermittent fault condition, the alarm is only cleared if the fault
did not occur again within 30 minutes.

Reason
The cabinet heater has failed.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, repair or replace the cabinet heater.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


Frame Alarms

OneBTS_4081_00020 - fanFault

....................................................................................................................................................................................................................................

OneBTS_4081_00020 - fanFault
Description

A fan in the BTS frame is not functioning properly.


fanFault
Alarm Code

OneBTS_4081_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

environmentalAlarm

Probable Cause

heatingOrVentilationOrCoolingSystemProblem

Severity

CRITICAL

Impact on Node B operation


No immediate impact. The temperature in the frame can rise and cause over-temperature alarms
on the boards in the frame. Over- temperature alarms result in shutdown of boards and can cause
dropped calls on the Node B. In case of a intermittent fault condition, the alarm is only cleared if
the fault did not occur again within 30 minutes.

Reason
Heating, ventilation or cooling system problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, replace the fan.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


Frame Alarms

OneBTS_4098_00020 - freshAirFilterEndOfLife

....................................................................................................................................................................................................................................

OneBTS_4098_00020 - freshAirFilterEndOfLife
Description

The Fresh Air Filter has reached its end of life and needs to be replaced.
freshAirFilterEndOfLife
Alarm Code

OneBTS_4098_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


No immediate impact. The temperature in the frame can rise and cause over-temperature alarms
on the boards in the frame. Over- temperature alarms result in shutdown of boards and can cause
dropped calls on the Node B. In case of a flapping fault condition, the alarm is only cleared if
the fault did not occur again within 30 minutes.

Reason
Heating, ventilation or cooling system problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, clean or replace the Fresh Air Filter.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-211
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Issue 11.12 August 2013

939x Node B alarm descriptions


Frame Alarms

OneBTS_4105_00020 - heatManagementSystemControllerFailure

....................................................................................................................................................................................................................................

OneBTS_4105_00020 - heatManagementSystemControllerFailure
Description

The BTS frame Heat Management System controller has failed.


heatManagementSystemControllerFailure
Alarm Code

OneBTS_4105_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

environmentalAlarm

Probable Cause

heatingOrVentilationOrCoolingSystemProblem

Severity

CRITICAL

Impact on Node B operation


No immediate impact. The temperature in the system can exceed thresholds and cause
temperature alarms on the boards in the system. Temperature alarms result in shutdown of
boards and can cause dropped calls on the Node B. In case of a intermittent fault condition, the
alarm is only cleared if the fault did not occur again within 30 minutes.

Reason
Heating or ventilation or cooling system problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, repair or replace the Frame Heat Management System Controller.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


Frame Alarms

OneBTS_4154_00020 - overTemperature

....................................................................................................................................................................................................................................

OneBTS_4154_00020 - overTemperature
Description

The BTS frame Heat Management System is indicating that the temperature is above a
preset threshold.
overTemperature
Alarm Code

OneBTS_4154_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

MAJOR

Impact on Node B operation


No immediate impact. The over-temperature in the frame can cause over-temperature alarms on
the boards in the frame. Over temperature alarms result in shutdown of boards and can cause
dropped calls on the Node B. In case of a intermittent fault condition, the alarm is only cleared if
the fault did not occur again within 30 minutes.

Reason
Unacceptable high temperature.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, make sure that there are no other temperature related alarms.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, repair the heat management system.If the alarm is cleared, the procedure
is completed.

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939x Node B alarm descriptions


Frame Alarms

OneBTS_4154_00020 - overTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


Frame Alarms

OneBTS_4213_00020 - underTemperature

....................................................................................................................................................................................................................................

OneBTS_4213_00020 - underTemperature
Description

The BTS frame Heat Management System is indicating that the temperature is below a
preset threshold.
underTemperature
Alarm Code

OneBTS_4213_00020

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame

Object Type

Frame

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

MAJOR

Impact on Node B operation


No immediate impact. The under-temperature in the frame can cause temperature alarms on the
boards in the frame. Temperature alarms result in shutdown of boards and can cause dropped
calls on the Node B. In case of a intermittent fault condition, the alarm is only cleared if the fault
did not occur again within 3 hours.

Reason
Unacceptable low temperature.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, make sure that there are no other temperature related alarms.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, repair the heat management system.If the alarm is cleared, the procedure
is completed.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


Frame Alarms

OneBTS_4213_00020 - underTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

Overview

....................................................................................................................................................................................................................................

GRS Alarms
Overview
Purpose

The following alarms are generated by the GRS.


Contents
OneBTS_4022_00003 - configurationMismatch

2-218

OneBTS_4090_00003 - firstPortNumberAlreadyInUse

2-220

OneBTS_4099_00003 - gPSAntennaFailure

2-221

OneBTS_4100_00003 - gPSAntennaPositionUnknown

2-223

OneBTS_4101_00003 - gPSReceiverFailure

2-224

OneBTS_4102_00003 - gPSReceiverUnavailable

2-226

OneBTS_4180_00003 - satelliteHealthyThresholdExceededForAllVisibleSatellites

2-227

OneBTS_4181_00003 - secondPortNumberAlreadyInUse

2-228

OneBTS_4182_00003 - selfSurveyFailed

2-229

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4022_00003 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00003 - configurationMismatch
Description

No appropriate CTU found or configured.


configurationMismatch
Alarm Code

OneBTS_4022_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, make sure that a CTU object exists.If not, run the add NodeB use case.
...................................................................................................................................................................................................

At the WMS, make sure that the syncSource attribute of the NodeB object is not equal to
"network", "internalGPS" or "externalGPS"
...................................................................................................................................................................................................

At the WMS, check for syncSourceMismatch alarm of the CTU and perform the fault
clearance procedure of that alarm.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for hardwareModelMismatch alarm of the CTU and perform the fault
clearance procedure of that alarm.

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4022_00003 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4090_00003 - firstPortNumberAlreadyInUse

....................................................................................................................................................................................................................................

OneBTS_4090_00003 - firstPortNumberAlreadyInUse
Description

The GRS could not open a TCP/IP port with the specified port number, because there is
already another port opened with the same port number.
firstPortNumberAlreadyInUse
Alarm Code

OneBTS_4090_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
The operator selected a port number which was already assigned previously to another service.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the GRS object, update firstPortNumber attribute to assign another
port number and unlock the GRS object.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4099_00003 - gPSAntennaFailure

....................................................................................................................................................................................................................................

OneBTS_4099_00003 - gPSAntennaFailure
Description

The Global Positioning System (GPS) receiver detected that the GPS antenna or the
antenna cable is broken.
gPSAntennaFailure
Alarm Code

OneBTS_4099_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna and the GPS antenna cable are intact and
working properly.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4099_00003 - gPSAntennaFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4100_00003 - gPSAntennaPositionUnknown

....................................................................................................................................................................................................................................

OneBTS_4100_00003 - gPSAntennaPositionUnknown
Description

The position of the GPS Antenna is not available to the NodeB. The position must be
determined through the self-survey action either via the RMT at installation time or via
the initiateSelfSurvey action after the MO GRS is created.
gPSAntennaPositionUnknown
Alarm Code

OneBTS_4100_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


This Node B will not provide GRS service.

Reason
Possible root causes:

Position not written into backplane

Self survey not yet performed

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, invoke the self-survey action at the GRS object.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4101_00003 - gPSReceiverFailure

....................................................................................................................................................................................................................................

OneBTS_4101_00003 - gPSReceiverFailure
Description

The Common Timing Unit (CTU) detected a Global Positioning System (GPS) receiver
failure.
gPSReceiverFailure
Alarm Code

OneBTS_4101_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

equipmentAlarm

Probable Cause

receiverFailure

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the GPS antenna, the GPS antenna cable, receiver, and the
clock splitter are working properly.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4101_00003 - gPSReceiverFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4102_00003 - gPSReceiverUnavailable

....................................................................................................................................................................................................................................

OneBTS_4102_00003 - gPSReceiverUnavailable
Description

The GPS receiver is not available.


gPSReceiverUnavailable
Alarm Code

OneBTS_4102_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

underlyingResourceUnavailable

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
Underlying resource unavailable.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for CTU alarms and perform the fault clearance procedure for these
alarms.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4180_00003 - satelliteHealthyThresholdExceededForAllVisibleSatellites

....................................................................................................................................................................................................................................

OneBTS_4180_00003 - satelliteHealthyThresholdExceededForAllVisibleSatellites
Description

The NodeB detects that for all visible satellites the averaged pseudorange correction value
exceeds the Satellite Healthy Threshold.
satelliteHealthyThresholdExceededForAllVisibleSatellites
Alarm Code

OneBTS_4180_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
The coordinates of the GPS antenna are not correct.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the coordinates of the GPS antenna. Consider initiating a self survey
so that the GPS antenna location can be determined autonomously by the system.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4181_00003 - secondPortNumberAlreadyInUse

....................................................................................................................................................................................................................................

OneBTS_4181_00003 - secondPortNumberAlreadyInUse
Description

The GRS could not open a TCP/IP port with the specified port number, because there is
already another port opened with the same port number.
secondPortNumberAlreadyInUse
Alarm Code

OneBTS_4181_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


This Node B will not provide GRS service.

Reason
The operator selected a port number which was already assigned previously to another service.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the GRS object, update secondPortNumber attribute to assign another
port number and unlock the GRS object.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4182_00003 - selfSurveyFailed

....................................................................................................................................................................................................................................

OneBTS_4182_00003 - selfSurveyFailed
Description

The Self Survey could not be completed successfully.


selfSurveyFailed
Alarm Code

OneBTS_4182_00003

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/GRS

Object Type

GRS

Event Type

processingErrorAlarm

Probable Cause

underlyingResourceUnavailable

Severity

CRITICAL

Impact on Node B operation


This Node B will not provide GRS service.

Reason
Underlying resource unavailable.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for gPSReceiverFailure and gPSAntennaFailure alarms of GRS and
perform fault clearance procedure of these alarms.
...................................................................................................................................................................................................

At the WMS, check for CTU alarms and perform fault clearance procedure of these
alarms.
...................................................................................................................................................................................................

At the WMS, invoke the self-survey action at the GRS object.If the alarm is cleared, the
procedure is completed.

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939x Node B alarm descriptions


GRS Alarms

OneBTS_4182_00003 - selfSurveyFailed

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IMAGroup Alarms

Overview

....................................................................................................................................................................................................................................

IMAGroup Alarms
Overview
Purpose

The following alarms are generated by the IMAGroup.


Contents
OneBTS_4026_00024 - criticalGroupAlarm

2-232

OneBTS_4027_00024 - criticalGroupConfigurationAlarm

2-234

OneBTS_4140_00024 - majorGroupAlarm

2-235

OneBTS_4149_00024 - noncriticalGroupConfigurationAlarm

2-237

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4026_00024 - criticalGroupAlarm

....................................................................................................................................................................................................................................

OneBTS_4026_00024 - criticalGroupAlarm
Description

This alarm indicates a critical problem for the IMA Group. The IMA Group is no longer
operational.
criticalGroupAlarm
Alarm Code

OneBTS_4026_00024

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IMAGroup

Object Type

IMAGroup

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

CRITICAL

Impact on Node B operation


IMA Group not available for traffic if the alarm is pending and the operational state of the
IMAGroup MO is disabled.In case of a intermittent fault condition, the alarm is only cleared if
the fault didn't occur again within 20 minutes.

Reason
Possible root causes:

All transmit and/or all receive links are down.

ATM Edge Device indicates that less than minimum number of transmit or receive links are
active.

ATM Edge Device indicates the group is starting up.

ATM Edge Device indicates it is blocked.

This IMAGroup is not configured on ATM Edge Device.

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4026_00024 - criticalGroupAlarm

....................................................................................................................................................................................................................................

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for E1T1Port alarms and perform fault clearance procedures for these
alarms.If the alarm is cleared, together with the E1T1Port alarms, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, check for noncriticalGroupConfiguration alarm and perform the fault
clearance procedure for that alarm.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4027_00024 - criticalGroupConfigurationAlarm

....................................................................................................................................................................................................................................

OneBTS_4027_00024 - criticalGroupConfigurationAlarm
Description

Critical configuration problem for the IMA Group detected on NodeB


criticalGroupConfigurationAlarm
Alarm Code

OneBTS_4027_00024

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IMAGroup

Object Type

IMAGroup

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


IMA Group not available for traffic.

Reason
Possible root causes:

The ATM Edge Device tries to use unacceptable configuration parameters.

The ATM Edge Device reports unacceptable configuration parameters.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, verify the IMA Group parameters and correct the configuration.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4140_00024 - majorGroupAlarm

....................................................................................................................................................................................................................................

OneBTS_4140_00024 - majorGroupAlarm
Description

Major group alarm for the IMA Group.


majorGroupAlarm
Alarm Code

OneBTS_4140_00024

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IMAGroup

Object Type

IMAGroup

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Severity

MAJOR

Impact on Node B operation


Bandwidth of IMA Group is degraded if the alarm is pending and the operational state / AVS of
the IMAGroup MO is enabled / degraded.In case of a intermittent fault condition, the alarm is
only cleared if the fault did not occur again within 20 minutes.

Reason
Possible root causes:

One or more IMA links have failed.

Number of auto-detected enabled IMA links less than number of configured IMA links.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for criticalGroupAlarm and perform the fault clearance procedure for
that alarm.If the alarm is cleared, together with the criticalGroupAlarm, the procedure is
completed

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4140_00024 - majorGroupAlarm

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for E1T1Port alarms and perform fault clearance procedure for these
alarms.If the alarm is cleared, together with the E1T1Port alarms, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, check for noncriticalGroupConfigurationAlarm and perform fault clearance


procedure for that alarmIf the alarm is cleared, together with the noncriticalGroupConfigurationAlarm, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, verify the IMA Group parameters: Compare iMAE1T1LinksFarEnd


attribute containing auto-detected links with iMAE1T1Link attribute containing the
configured links. Compare the iMAGroupIdent attribute of the IMAGroup with the
iMAGroupReference of the E1T1Port objects referenced by the IMAGroup object.Update
the IMA configuration on the ATM Edge Device or on the NodeB, if required. If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4149_00024 - noncriticalGroupConfigurationAlarm

....................................................................................................................................................................................................................................

OneBTS_4149_00024 - noncriticalGroupConfigurationAlarm
Description

Noncritical configuration problem for the IMA Group detected on NodeB


noncriticalGroupConfigurationAlarm
Alarm Code

OneBTS_4149_00024

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IMAGroup

Object Type

IMAGroup

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


Traffic on IMA Group may be degraded.

Reason
Possible root causes:

Configuration mismatch between the ATM Edge Device and the Node B: configured IMA
links do not match auto-detected ones.

Different timeslot allocation detected for E1T1Ports of the same IMAGroup.

At least one traffic PVC configured via IubInterface object has been blocked or its
bandwidth has been reduced, since the configured bandwidth of the IMAGroup cannot carry
all PVCs of the IubInterface object.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, verify the IMA Group parameters: compare iMAE1T1LinksFarEnd


attribute containing auto-detected links with iMAE1T1Link attribute containing the
configured links. Compare the iMAGroupIdent attribute of the IMAGroup with the

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939x Node B alarm descriptions


IMAGroup Alarms

OneBTS_4149_00024 - noncriticalGroupConfigurationAlarm

....................................................................................................................................................................................................................................

iMAGroupReference of the E1T1Port objects referenced by the IMAGroup object.Update


the IMA configuration on the ATM Edge Device or on the NodeB, if required.If the alarm
is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, verify whether the bandwidth of the IMAGroup is sufficient to carry all
PVCs of the IubInterface object assigned to this IMAGroup. Update the configuration of
the IubInterface object if required.
...................................................................................................................................................................................................

At the WMS, check the trunkGroupMember attribute of all E1T1Port objects referenced
by the IMAGroup. If the attributes are not identical, update the wrong trunk group
member data via remote RMT.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

Overview

....................................................................................................................................................................................................................................

IOU Alarms
Overview
Purpose

The following alarms are generated by the IOU.


Contents
OneBTS_4021_00018 - communicationFailure

2-241

OneBTS_4040_00018 - externalAlarmPort0

2-243

OneBTS_4041_00018 - externalAlarmPort1

2-244

OneBTS_4042_00018 - externalAlarmPort10

2-245

OneBTS_4043_00018 - externalAlarmPort11

2-246

OneBTS_4044_00018 - externalAlarmPort12

2-247

OneBTS_4045_00018 - externalAlarmPort13

2-248

OneBTS_4046_00018 - externalAlarmPort14

2-249

OneBTS_4047_00018 - externalAlarmPort15

2-250

OneBTS_4048_00018 - externalAlarmPort16

2-251

OneBTS_4049_00018 - externalAlarmPort17

2-252

OneBTS_4050_00018 - externalAlarmPort18

2-253

OneBTS_4051_00018 - externalAlarmPort19

2-254

OneBTS_4052_00018 - externalAlarmPort2

2-255

OneBTS_4053_00018 - externalAlarmPort20

2-256

OneBTS_4054_00018 - externalAlarmPort21

2-257

OneBTS_4055_00018 - externalAlarmPort22

2-258

OneBTS_4056_00018 - externalAlarmPort23

2-259

OneBTS_4057_00018 - externalAlarmPort24

2-260

OneBTS_4058_00018 - externalAlarmPort25

2-261

OneBTS_4059_00018 - externalAlarmPort26

2-262

OneBTS_4060_00018 - externalAlarmPort27

2-263

OneBTS_4061_00018 - externalAlarmPort28

2-264

OneBTS_4062_00018 - externalAlarmPort29

2-265

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939x Node B alarm descriptions


IOU Alarms

Overview

....................................................................................................................................................................................................................................

OneBTS_4063_00018 - externalAlarmPort3

2-266

OneBTS_4064_00018 - externalAlarmPort30

2-267

OneBTS_4065_00018 - externalAlarmPort31

2-268

OneBTS_4074_00018 - externalAlarmPort4

2-269

OneBTS_4075_00018 - externalAlarmPort5

2-270

OneBTS_4076_00018 - externalAlarmPort6

2-271

OneBTS_4077_00018 - externalAlarmPort7

2-272

OneBTS_4078_00018 - externalAlarmPort8

2-273

OneBTS_4079_00018 - externalAlarmPort9

2-274

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4021_00018 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00018 - communicationFailure
Description

Heartbeat synchronisation between the IOU and the URC has been lost.
communicationFailure
Alarm Code

OneBTS_4021_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation

Communication to the RNC and OMC might be affected in case of E1/T1.

User alarms are no longer signaled if the alarm is pending and the operational state of the
IOU MO is disabled.

In case of a intermittent fault condition, the alarm is only cleared if the fault didn't occur
again within 3 hours.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the IOU is mounted properly in the shelf.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the cabling is correct.If the alarm is cleared, the procedure
is completed.

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4021_00018 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the IOU.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4040_00018 - externalAlarmPort0

....................................................................................................................................................................................................................................

OneBTS_4040_00018 - externalAlarmPort0
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort0
Alarm Code

OneBTS_4040_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 0.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
Problem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4041_00018 - externalAlarmPort1

....................................................................................................................................................................................................................................

OneBTS_4041_00018 - externalAlarmPort1
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort1
Alarm Code

OneBTS_4041_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 1.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4042_00018 - externalAlarmPort10

....................................................................................................................................................................................................................................

OneBTS_4042_00018 - externalAlarmPort10
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort10
Alarm Code

OneBTS_4042_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 10.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4043_00018 - externalAlarmPort11

....................................................................................................................................................................................................................................

OneBTS_4043_00018 - externalAlarmPort11
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort11
Alarm Code

OneBTS_4043_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 11.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4044_00018 - externalAlarmPort12

....................................................................................................................................................................................................................................

OneBTS_4044_00018 - externalAlarmPort12
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort12
Alarm Code

OneBTS_4044_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 12.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4045_00018 - externalAlarmPort13

....................................................................................................................................................................................................................................

OneBTS_4045_00018 - externalAlarmPort13
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort13
Alarm Code

OneBTS_4045_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 13.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4046_00018 - externalAlarmPort14

....................................................................................................................................................................................................................................

OneBTS_4046_00018 - externalAlarmPort14
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort14
Alarm Code

OneBTS_4046_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 14.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4047_00018 - externalAlarmPort15

....................................................................................................................................................................................................................................

OneBTS_4047_00018 - externalAlarmPort15
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort15
Alarm Code

OneBTS_4047_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 15.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4048_00018 - externalAlarmPort16

....................................................................................................................................................................................................................................

OneBTS_4048_00018 - externalAlarmPort16
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort16
Alarm Code

OneBTS_4048_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 16.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4049_00018 - externalAlarmPort17

....................................................................................................................................................................................................................................

OneBTS_4049_00018 - externalAlarmPort17
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort17
Alarm Code

OneBTS_4049_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 17.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4050_00018 - externalAlarmPort18

....................................................................................................................................................................................................................................

OneBTS_4050_00018 - externalAlarmPort18
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort18
Alarm Code

OneBTS_4050_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 18.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4051_00018 - externalAlarmPort19

....................................................................................................................................................................................................................................

OneBTS_4051_00018 - externalAlarmPort19
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort19
Alarm Code

OneBTS_4051_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 19.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4052_00018 - externalAlarmPort2

....................................................................................................................................................................................................................................

OneBTS_4052_00018 - externalAlarmPort2
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort2
Alarm Code

OneBTS_4052_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 2.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IOU Alarms

OneBTS_4053_00018 - externalAlarmPort20

....................................................................................................................................................................................................................................

OneBTS_4053_00018 - externalAlarmPort20
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort20
Alarm Code

OneBTS_4053_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 20.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-256
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4054_00018 - externalAlarmPort21

....................................................................................................................................................................................................................................

OneBTS_4054_00018 - externalAlarmPort21
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort21
Alarm Code

OneBTS_4054_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 21.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-257
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4055_00018 - externalAlarmPort22

....................................................................................................................................................................................................................................

OneBTS_4055_00018 - externalAlarmPort22
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort22
Alarm Code

OneBTS_4055_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 22.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-258
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4056_00018 - externalAlarmPort23

....................................................................................................................................................................................................................................

OneBTS_4056_00018 - externalAlarmPort23
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort23
Alarm Code

OneBTS_4056_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 23.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-259
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4057_00018 - externalAlarmPort24

....................................................................................................................................................................................................................................

OneBTS_4057_00018 - externalAlarmPort24
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort24
Alarm Code

OneBTS_4057_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 24.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-260
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4058_00018 - externalAlarmPort25

....................................................................................................................................................................................................................................

OneBTS_4058_00018 - externalAlarmPort25
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort25
Alarm Code

OneBTS_4058_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 25.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-261
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4059_00018 - externalAlarmPort26

....................................................................................................................................................................................................................................

OneBTS_4059_00018 - externalAlarmPort26
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort26
Alarm Code

OneBTS_4059_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 26.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-262
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4060_00018 - externalAlarmPort27

....................................................................................................................................................................................................................................

OneBTS_4060_00018 - externalAlarmPort27
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort27
Alarm Code

OneBTS_4060_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 27.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-263
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4061_00018 - externalAlarmPort28

....................................................................................................................................................................................................................................

OneBTS_4061_00018 - externalAlarmPort28
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort28
Alarm Code

OneBTS_4061_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 28.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-264
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4062_00018 - externalAlarmPort29

....................................................................................................................................................................................................................................

OneBTS_4062_00018 - externalAlarmPort29
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort29
Alarm Code

OneBTS_4062_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 29.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-265
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4063_00018 - externalAlarmPort3

....................................................................................................................................................................................................................................

OneBTS_4063_00018 - externalAlarmPort3
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort3
Alarm Code

OneBTS_4063_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 3.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-266
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4064_00018 - externalAlarmPort30

....................................................................................................................................................................................................................................

OneBTS_4064_00018 - externalAlarmPort30
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort30
Alarm Code

OneBTS_4064_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 30.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-267
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4065_00018 - externalAlarmPort31

....................................................................................................................................................................................................................................

OneBTS_4065_00018 - externalAlarmPort31
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort31
Alarm Code

OneBTS_4065_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 31.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-268
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4074_00018 - externalAlarmPort4

....................................................................................................................................................................................................................................

OneBTS_4074_00018 - externalAlarmPort4
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort4
Alarm Code

OneBTS_4074_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 4.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-269
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4075_00018 - externalAlarmPort5

....................................................................................................................................................................................................................................

OneBTS_4075_00018 - externalAlarmPort5
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort5
Alarm Code

OneBTS_4075_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 5.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-270
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4076_00018 - externalAlarmPort6

....................................................................................................................................................................................................................................

OneBTS_4076_00018 - externalAlarmPort6
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort6
Alarm Code

OneBTS_4076_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 6.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-271
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4077_00018 - externalAlarmPort7

....................................................................................................................................................................................................................................

OneBTS_4077_00018 - externalAlarmPort7
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort7
Alarm Code

OneBTS_4077_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 7.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-272
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4078_00018 - externalAlarmPort8

....................................................................................................................................................................................................................................

OneBTS_4078_00018 - externalAlarmPort8
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort8
Alarm Code

OneBTS_4078_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 8.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-273
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


IOU Alarms

OneBTS_4079_00018 - externalAlarmPort9

....................................................................................................................................................................................................................................

OneBTS_4079_00018 - externalAlarmPort9
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort9
Alarm Code

OneBTS_4079_00018

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/IOU

Object Type

IOU

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


This depends on the nature of the external equipment connected to the external alarm port 9.

Reason
The probable cause depends on the site-specific configuration.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. The Node B has set this information according to the
IOU::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined


specificProblem.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

IPIubInterface Alarms
Overview
Purpose

The following alarms are generated by the IPIubInterface.


Contents
OneBTS_4110_00038 - initialisationFailure

2-276

OneBTS_4129_00038 - localConfigurationFailure

2-279

OneBTS_4176_00038 - rNCCommunicationLost

2-281

OneBTS_4225_00038 - missingNodeBIpAddress

2-283

OneBTS_4229_00038 - vlanTaggingMismatch

2-285

OneBTS_4231_00038 - pTPServerLost

2-287

OneBTS_4232_00038 - pTPServerUnreliable

2-289

OneBTS_4233_00038 - nodeBIpAddressMismatch

2-291

OneBTS_4236_00038 - routingTableSetupFailure

2-294

OneBTS_4237_00038 - telecomARPFailure

2-297

OneBTS_4238_00038 - pTPARPFailure

2-299

OneBTS_4239_00038 - pTPOutOfSync

2-301

OneBTS_4240_00038 - pTPLocalConfigurationFailure

2-303

OneBTS_4241_00038 - pTPInitialisationFailure

2-305

OneBTS_4242_00038 - udpMuxLocalConfigurationFailure

2-306

OneBTS_4243_00038 - udpMuxInitialisationFailure

2-307

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4110_00038 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00038 - initialisationFailure
Description

The IP backhaul interface could not be set up successfully.


initialisationFailure
Alarm Code

OneBTS_4110_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


OM supervision disabled, if routing table entry for PTP cannot be setup. No Service available on
the Node B, if routing table entry for RNC cannot be setup or if "IP over Ethernet interface"
object of the Node B transitioned to failed state. Itf-B connection to WMS may be down in case
of incorrect DHCP data.

Reason
Configuration or customization problem Communication subsystem failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the additionalText field of the alarm. If the additionalText field
indicates that the adding of a routing table entry has failed, continue with step 2.
Otherwise continue with step 13.
...................................................................................................................................................................................................

At the WMS, retrieve the ipAddress, subnetMask and nextHopIpAddress from the
additionalText field of the alarm. nextHopIpAddress must be in the same subnet as the
related IP address of the OneBTS (OAM, PTP or Telecom IP address). Gateway with
nextHopIpAddress must be reachable.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4110_00038 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check the network connection from NodeB to the gateway with
nextHopIpAddress. Repair the network connection if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the related attributes: routingTable, nodeBTelecomIpAddress and


nodeBPtpIpAddress of IPIubInterface object and nodebOamIpAddress of
OneBTSEquipment object. Continue with step 6, if OAM IP address (yiaddr and/or
subnet mask) in DHCP data has to be updated. Otherwise continue with step 11. Note that
the alarm may not be visible at WMS in case of incorrect DHCP data.
...................................................................................................................................................................................................

At the WMS, update OAM IP address (yiaddr and/or subnet mask) of the NodeB in the
DHCP data.
...................................................................................................................................................................................................

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

At the WMS, reset the OneBTSEquipment object.


...................................................................................................................................................................................................

At the WMS, unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

10

If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

11

At the WMS, update routingTable attribute, nodeBPtpIpAddress and/or


nodeBTelecomIpAddress attribute of IPIubInterface object as required.
...................................................................................................................................................................................................

12

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

13

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

14

At the WMS, reset the OneBTSEquipment object.


...................................................................................................................................................................................................

15

At the WMS, unlock the OneBTSEquipment object.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4110_00038 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

16

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4129_00038 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00038 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No Service available on the Node B if IP over Ethernet interface object of the NodeB
transitioned to failed state.

Reason
Configuration or customization problem

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the additional information from the additional text of the alarm. If
the additional text indicates that attribute dscpToEP of MO EthernetBackhaulPort is
misconfigured then continue with step 2. Otherwise continue with step 4.
...................................................................................................................................................................................................

At the WMS, check dscpToEp attribute of MO EthernetBackhaulPort with respect to the


DSCP classes for which there is no queue available according to the additional text of the
alarm. Update dscpToEp attribute of MO EthernetBackhaulPort if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4129_00038 - localConfigurationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

At the WMS, reset the OneBTSEquipment object.


...................................................................................................................................................................................................

At the WMS, unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4176_00038 - rNCCommunicationLost

....................................................................................................................................................................................................................................

OneBTS_4176_00038 - rNCCommunicationLost
Description

The NBAP connection to the RNC has failed.


rNCCommunicationLost
Alarm Code

OneBTS_4176_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Loss of Service for the whole Node B.

Reason
Hardware problems Link failure Communication software failure on the Node B or the RNC
Configuration problem

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for RNC alarms indicating Iub Interface problems and perform fault
clearance procedure for these alarms.
...................................................................................................................................................................................................

If the rNCCommunicationLost alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check for alarms of EthernetBackhaulPort object and perform the fault
clearance procedure of these alarms.
...................................................................................................................................................................................................

If the rNCCommunicationLost alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4176_00038 - rNCCommunicationLost

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for localConfigurationFailure, routingTableSetupFailure,


vlanTaggingMismatch, missingNodeBIpAddress or nodeBIpAddressMismatch alarm of
IPIubInterface object and perform the fault clearance procedure of that alarm.
...................................................................................................................................................................................................

If the rNCCommunicationLost alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the attach parameters (attachParam attribute of IPIubInterface


object). Update the attach parameters if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the ipV4RoutingTable attribute of IPIubInterface object for missing
or invalid entry for RNC. Update the ipV4RoutingTable attribute if required.
...................................................................................................................................................................................................

10

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

11

At the WMS, check the network connection between NodeB and RNC.
...................................................................................................................................................................................................

12

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4225_00038 - missingNodeBIpAddress

....................................................................................................................................................................................................................................

OneBTS_4225_00038 - missingNodeBIpAddress
Description

The NodeB IP address for Iub is missing.


missingNodeBIpAddress
Alarm Code

OneBTS_4225_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No Service available on the Node B. Itf-B and IuB does not come up.

Reason
No dedicated telecom IP address configured and no DHCP data received yet.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the network connection between NodeB and WMS. Repair the network connection
if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check whether the DHCP server is available. Make the DHCP server
available again if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4225_00038 - missingNodeBIpAddress

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check the DHCP configuration data of the NodeB. Update the DHCP
configuration data if required.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4229_00038 - vlanTaggingMismatch

....................................................................................................................................................................................................................................

OneBTS_4229_00038 - vlanTaggingMismatch
Description

The vlan tagging activation flag does not match the setting requested by the operator.
vlanTaggingMismatch
Alarm Code

OneBTS_4229_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No Service available on the Node B.

Reason
Configuration or customization problem

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether the NodeB should run with vlan or without vlan. In case of
vlan continue with step 2. Otherwise continue with step 6.
...................................................................................................................................................................................................

At the WMS, make sure that the NodeB is configured to vlan in the backplane. If this is
not the case, run the wrapper script for OneBTS backplane migration to migrate the
backplane from IP without vlan to IP with vlan. To allow the NodeB to register to WMS
again using vlan, configure the transport network (switch to which NodeB is connected)
to vlan as well.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4229_00038 - vlanTaggingMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, make sure that the NodeB is configured to vlan (vlanTaggingRequested
attribute of IPIubInterface object = true). If this is not the case, run the OneBTS
work-order to configure the NodeB to IP with vlan.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. If the alarm persists, contact
Alcatel-Lucent customer support.
...................................................................................................................................................................................................

At the WMS, make sure that the NodeB is configured to no_vlan in the backplane. If this
is not the case, run the wrapper script for OneBTS backplane migration to migrate the
backplane from IP with vlan to IP without vlan. To allow the NodeB to register to WMS
again using no_vlan, configure the transport network (switch to which NodeB is
connected) to no_vlan as well.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, make sure that the NodeB is configured to no_vlan (vlanTaggingRequested
attribute of IPIubInterface object = false). If this is not the case, run the OneBTS
work-order to configure the NodeB to IP without vlan.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4231_00038 - pTPServerLost

....................................................................................................................................................................................................................................

OneBTS_4231_00038 - pTPServerLost
Description

Communication to Precision Time Protocol (PTP) server has failed.


pTPServerLost
Alarm Code

OneBTS_4231_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

MAJOR

Impact on Node B operation


OM supervision (15MHz oscillator supervision) is switched off.

Reason
Configuration or customization problem.
Communication failure PTP server not available
Insufficient network quality concerning message delay jitter

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

If the communication to the PTP server was up and then has been lost, check the PTP
server and the connection to the PTP server.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check for localConfigurationFailure, routingTableSetupFailure,


vlanTaggingMismatch or nodeBIpAddressMismatch alarm of IPIubInterface object and
perform the fault clearance procedure of that alarm.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4231_00038 - pTPServerLost

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the pTPServerLost alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the IP address of the PTP server stored in ptpParam attribute of
IPIubInterface object. Update the IP address if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the ipV4RoutingTableTable attribute of IPIubInterface object for


missing or invalid entry for PTP server. Update the ipV4RoutingTable attribute if
required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the PTP vlan identifier stored in ptpVlanId attribute of IPIubInterface
object in case of a separate vlan for PTP. Update ptpVlanId attribute if required.
...................................................................................................................................................................................................

10

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

11

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4232_00038 - pTPServerUnreliable

....................................................................................................................................................................................................................................

OneBTS_4232_00038 - pTPServerUnreliable
Description

The Precision Time Protocol (PTP) server has indicated that it can not longer provide the
required precision.
pTPServerUnreliable
Alarm Code

OneBTS_4232_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

qualityofServiceAlarm

Probable Cause

thresholdCrossed

Severity

MAJOR

Impact on Node B operation


OM supervision is switched off.

Reason
PTP server switched to a clock class which is insufficient from an accuracy point of view.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the PTP server, check the reference clock associated to the PTP server. The clock class
announced to the clients in the ANNOUNCE message depends on the reference clock.
Allowed clock classes are 6 (synchronized to a primary reference time source) and 13
(synchronized to an application specific time source). Clock classes 7 and 14 are also
allowed if the clock class used before was 6 or 13. Take the appropriate action to get an
allowed clock class.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4232_00038 - pTPServerUnreliable

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. If the alarm persists, contact
Alcatel-Lucent customer support.
E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4233_00038 - nodeBIpAddressMismatch

....................................................................................................................................................................................................................................

OneBTS_4233_00038 - nodeBIpAddressMismatch
Description

NodeB OAM IP address received via DHCP conflicts with NodeB Telecom and/or PTP IP
address.
nodeBIpAddressMismatch
Alarm Code

OneBTS_4233_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


OM supervision disabled, if OAM IP address conflicts with PTP IP address. No Service
available on the Node B, if OAM IP address conflicts with Telecom IP address. Itf-B connection
to WMS may be down in case of incorrect DHCP data.

Reason
Configuration or customization problem

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the additional information from the additional text of the alarm. If
the text indicates that telecom IP address is unspecified then continue with step 10.
Otherwise continue with step 2.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4233_00038 - nodeBIpAddressMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check nodeBoamIpV4Address attribute of OneBTSEquipment object and


nodeBTelecomIpAddress and nodeBPtpIpAddress attributes of IPIubInterface objects.
The following conditions must be fulfilled:

if Telecom IP Address != 0.0.0.0 then Telecom IP Address must not be equal to OAM
IP Address; if PTP IP Address != 0.0.0.0 then PTP IP Address must not be equal to
OAM IP Address.
if vlanTaggingRequested = true then the following conditions must be fulfilled: if
Telecom IP Address != 0.0.0.0 then the OAM and Telecom subnet IP addresses
calculated from subnetIpAddress and subnetMask must be unique; if PTP IP Address
!= 0.0.0.0 then the OAM and PTP subnet IP addresses calculated from
subnetIpAddress and subnetMask must be unique.

If OAM IP address needs to be updated, continue with step 3. If PTP or Telecom IP


address 640 needs to be updated, continue with step 8.
...................................................................................................................................................................................................

At the WMS, update the OAM IP address of the Node B in the DHCP server data.
...................................................................................................................................................................................................

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

At the WMS, reset the OneBTSEquipment object.


...................................................................................................................................................................................................

At the WMS, unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, update nodeBTelecomIpAddress or nodeBPtpIpAddress attribute of


IPIubInterface object.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

10

At the WMS check nodeBTelecomIpAddress of OneBTSEquipment object. The Telecom


IP address must not be 0.0.0.0 due to OAM IP Address being of IPv6 format
(attribute nodeBOamIpV6Address). At the WMS, update nodeBTelecomIpAddress of
IPIubInterface object with specific Telecom IP address.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4233_00038 - nodeBIpAddressMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

11

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4236_00038 - routingTableSetupFailure

....................................................................................................................................................................................................................................

OneBTS_4236_00038 - routingTableSetupFailure
Description

The adding of a route has failed


routingTableSetupFailure
Alarm Code

OneBTS_4236_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


OM supervision (15MHz oscillator supervision) disabled, if routing table entry for PTP cannot
be setup.
No Service available on the Node B, if routing table entry for RNC cannot be setup.
Itf-B connection to WMS may be down in case of incorrect DHCP data.

Reason
Configuration or customization problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract the additional information from the additional text of the alarm. If
the additional Text field indicates that the gateway IP address is unkown continue with
step 2. Otherwise continue with step 4.
...................................................................................................................................................................................................

Check for availability of the gateway concerned and take appropriate actions. A routing
table entry with nexthopIpAddress equal to 0 could not be added, since the gateway IP
address is unknown (i.e. could not be resolved by Router Solicitation).

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4236_00038 - routingTableSetupFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, retrieve the ipAddress, prefixLength and nextHopIpAddress from the
additionalText field of the alarm. nextHopIpAddress must be in the same subnet as the
related IP address of the OneBTS (OAM, PTP or Telecom IP address). Gateway with
nextHopIpAddress must be reachable.
...................................................................................................................................................................................................

At the WMS, check the network connection from NodeB to the gateway with
nextHopIpAddress. Repair the network connection if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check the related attributes: ipV4RoutingTable/ipV6RoutingTable,


nodeBTelecomIpAddress and nodeBPtpIpAddress of IPIubInterface object and
nodebOamIpV4Address/nodebOamIpV6Address of OneBTSEquipment object. Continue
with step 8, if OAM IP address (yiaddr and/or subnet mask for IPv4, IA address for IPV6)
in DHCP data has to be updated. Otherwise continue with step 13. Note that the alarm
may not be visible at WMS in case of incorrect DHCP data.
...................................................................................................................................................................................................

At the WMS, update OAM IP address (yiaddr and/or subnet mask for IPv4, IA address for
IPV6) of the NodeB in the DHCP data.
...................................................................................................................................................................................................

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

10

At the WMS, reset the OneBTSEquipment object.


...................................................................................................................................................................................................

11

At the WMS, unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

12

If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

13

At the WMS, update ipV4RoutingTable/ipV6RoutingTable attribute, nodeBPtpIpAddress


and/or nodeBTelecomIpAddress attribute of IPIubInterface object as required.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4236_00038 - routingTableSetupFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

14

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

15

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

16

At the WMS, reset the OneBTSEquipment object.


...................................................................................................................................................................................................

17

At the WMS, unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

18

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4237_00038 - telecomARPFailure

....................................................................................................................................................................................................................................

OneBTS_4237_00038 - telecomARPFailure
Description

An address resolution protocol (ARP) failure occurred for the communication towards
RNC.
telecomARPFailure
Alarm Code

OneBTS_4237_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


No Service available on the Node B.

Reason
A wrong RNC Attach IP address is configured or a routing table entry is missing/wrong.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check attachRncIpAddr attribute of IPIubInterface object. Update this


attribute if required.
...................................................................................................................................................................................................

If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the ipV4RoutingTable attribute of IPIubInterface object for missing
or invalid entry for RNC. Update the ipV4RoutingTable attribute if required.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4237_00038 - telecomARPFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4238_00038 - pTPARPFailure

....................................................................................................................................................................................................................................

OneBTS_4238_00038 - pTPARPFailure
Description

An address resolution protocol (ARP) failure occurred for the communication towards
Precision Time Protocol (PTP) server.
pTPARPFailure
Alarm Code

OneBTS_4238_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

MAJOR

Impact on Node B operation


OM supervision (15MHz oscillator supervision) disabled as connection to PTP server cannot be
setup.

Reason
A wrong server IP address is configured or a routing table entry is missing/wrong.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check if PTP server address is configured correctly. Update


ptpTimeServerIPaddress in attribute ptpParam of IPIubInterface object if required.
...................................................................................................................................................................................................

If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the ipV4RoutingTable attribute of IPIubInterface object for missing
or invalid entry for PTP server. Update the ipV4RoutingTable attribute if required.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4238_00038 - pTPARPFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4239_00038 - pTPOutOfSync

....................................................................................................................................................................................................................................

OneBTS_4239_00038 - pTPOutOfSync
Description

Precision Time Protocol (PTP) clock in NodeB is not in sync with PTP server clock.
pTPOutOfSync
Alarm Code

OneBTS_4239_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

qualityofServiceAlarm

Probable Cause

performanceDegraded

Severity

warning

Impact on Node B operation


Local clock in NodeB can not be adjusted.

Reason
Insufficient network quality concerning message delay jitter.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the PTP server, check the quality of service configuration which is used for the PTP
traffic (DSCP value in case of PTP over UDP/IP, Ethernet p-Bits in case of PTP over
Ethernet) from the PTP server to the clients leading to unacceptable delay jitter of SYNC
messages. PTP messages shall be sent at the highest priority compared with other data.
Update the quality of service configuration if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

Check the transport network quality concerning priority of PTP messages and message
delay jitter. Check that the priority of PTP messages is higher than other traffic. Check
that the number of hops between Node B and PTP server is not more than 4 hops.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4239_00038 - pTPOutOfSync

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check ptpParam.ptpLogInterSyncPeriod of MO IPIubInterface. This


attributes must be higher than the limits configured at the PTP server. Update the limits at
the PTP server if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the PTP server, check the maximum number of clients the PTP server supports.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4240_00038 - pTPLocalConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4240_00038 - pTPLocalConfigurationFailure
Description

The configuration for Precision Time Protocol (PTP) conflicts with local configuration
data.
pTPLocalConfigurationFailure
Alarm Code

OneBTS_4240_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


OM supervision (15MHz oscillator supervision) disabled, if OAM IP address conflicts with PTP
IP address.

Reason
Configuration or customization problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check for backhaulTypeMismatchIPOnly alarm of OneBTSEquipment


object and perform the fault clearance procedure of that alarm.
...................................................................................................................................................................................................

At the WMS check nodeBPtpIpAddress of OneBTSEquipment. The PTP IP address must


not be 0.0.0.0 due to OAM IP address being of IPv6 format (attribute
nodeBOamIpV6Address) and ptpParam.ptpStack attribute being equal to UDP/IP. At the
WMS, update nodeBPtpIpAddress of IPIubInterface object with specific PTP IP address
if required.

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4240_00038 - pTPLocalConfigurationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4241_00038 - pTPInitialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4241_00038 - pTPInitialisationFailure
Description

The IP backhaul interface could not be set up successfully for Precision Time Protocol
(PTP).
pTPInitialisationFailure
Alarm Code

OneBTS_4241_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4242_00038 - udpMuxLocalConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4242_00038 - udpMuxLocalConfigurationFailure
Description

The configuration for UDP Multiplexing conflicts with local configuration data.
udpMuxLocalConfigurationFailure
Alarm Code

OneBTS_4242_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IPIubInterface Alarms

OneBTS_4243_00038 - udpMuxInitialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4243_00038 - udpMuxInitialisationFailure
Description

The IP backhaul interface could not be set up successfully for UDP Multiplexing.
udpMuxInitialisationFailure
Alarm Code

OneBTS_4243_00038

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IPIubInterface

Object Type

IPIubInterface

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


IubInterface Alarms

Overview

....................................................................................................................................................................................................................................

IubInterface Alarms
Overview
Purpose

The following alarms are generated by the IubInterface.


Contents
OneBTS_4176_00023 - rNCCommunicationLost

2-309

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939x Node B alarm descriptions


IubInterface Alarms

OneBTS_4176_00023 - rNCCommunicationLost

....................................................................................................................................................................................................................................

OneBTS_4176_00023 - rNCCommunicationLost
Description

The ALCAP and/or NBAP connection to the RNC has failed.


rNCCommunicationLost
Alarm Code

OneBTS_4176_00023

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/IubInterface

Object Type

IubInterface

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Loss of service for the whole Node B if the alarm is pending and the operational state of the
IubInterface MO is disabled. The operational state is set to disabled if ALCAP and/or NBAP
connection is down.In case of a intermittent fault condition, the alarm is only cleared if the fault
didn't occur again within 3 minutes.

Reason
Possible root causes:

Hardware problems

Link failure

Communication software failure on the Node B or the RNC

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for RNC alarms indicating IubInterface problems and perform fault
clearance procedure for these alarmsIf the alarm is cleared, together with the RNC
alarms, the procedure is completed.

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939x Node B alarm descriptions


IubInterface Alarms

OneBTS_4176_00023 - rNCCommunicationLost

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for E1T1Port, IMAGroup, E3T3Port and STM1OC3Port alarms and
perform fault clearance procedure for these alarms.If the alarm is cleared, together with
the other E1T1Port alarms, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, verify and if necessary correct the ATM settings for the ALCAP and NBAP
connection.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


OCM Alarms

Overview

....................................................................................................................................................................................................................................

OCM Alarms
Overview
Purpose

The following alarms are generated by the OCM.


Contents
OneBTS_4009_00030 - backgroundDistributionFailure

2-312

OneBTS_4013_00030 - boardGenericMismatch

2-314

OneBTS_4019_00030 - clockFailure30_72MHz

2-316

OneBTS_4021_00030 - communicationFailure

2-318

OneBTS_4110_00030 - initialisationFailure

2-320

OneBTS_4131_00030 - lossOfForwardBusLink

2-322

OneBTS_4133_00030 - lossOfPulse

2-324

OneBTS_4145_00030 - missingConfigurationData

2-326

OneBTS_4183_00030 - selfTestFailure

2-327

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939x Node B alarm descriptions


OCM Alarms

OneBTS_4009_00030 - backgroundDistributionFailure

....................................................................................................................................................................................................................................

OneBTS_4009_00030 - backgroundDistributionFailure
Description

The background distribution of new OCM software has failed.


backgroundDistributionFailure
Alarm Code

OneBTS_4009_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

warning

Impact on Node B operation


No immediate impact on service. When upgrading the Node B the OCM might not come up on
the new software and so no calls would be possible on the cells served by RF Heads connected
to the OCM.

Reason
Equipment failure. Node B software delivery failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, start the download of Node B software again and wait for completion of
download and distribution.If the suState attribute of NodeB object is changed to
"distributionComplete" and the alarm is cleared and not reported again, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.

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939x Node B alarm descriptions


OCM Alarms

OneBTS_4009_00030 - backgroundDistributionFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

At the WMS, wait for completion of the distribution. If the suState attribute of NodeB
object is changed to "distributionComplete" and the alarm is cleared and not reported
again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

10

At the WMS, wait for completion of the distribution.If the suState attribute of NodeB
object is changed to "distributionComplete" and the alarm is cleared and not reported
again, the procedure is completed.
...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


OCM Alarms

OneBTS_4013_00030 - boardGenericMismatch

....................................................................................................................................................................................................................................

OneBTS_4013_00030 - boardGenericMismatch
Description

The software on the OCM could not be updated to the current version stored on the URC,
because the download failed.
boardGenericMismatch
Alarm Code

OneBTS_4013_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The OCM can not be initiated to service. No calls possible on Cells served by RF Heads
connected to the OCM.

Reason
Hardware failure. Corrupt OCM image

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the OCM reinitialization is completed.If the alarm is cleared and
not reported again, the procedure is completed.
...................................................................................................................................................................................................

If the NodeB has been upgraded to a new NodeB software version, continue with step 3.
Otherwise go to step 7.
...................................................................................................................................................................................................

At the WMS, downgrade the NodeB to the previous NodeB software.

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939x Node B alarm descriptions


OCM Alarms

OneBTS_4013_00030 - boardGenericMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, download the new NodeB software again.


...................................................................................................................................................................................................

At the WMS, check for backgroundDistributionFailure alarms and perform the fault
clearance procedure for these alarms.
...................................................................................................................................................................................................

At the WMS, upgrade the NodeB to the new NodeB software version. If the problem
persists, contact Alcatel-Lucent customer support.If the alarm is not reported again, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the state of the current NodeB software version via remote RMT. If
the state is not GOOD, reset the NodeB object.If the alarm is cleared, the procedure is
completed.Result: The NodeB automatically downloads missing/corrupted software files
from the FTP server (WMS) and updates the software on the RF Head.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM board.


...................................................................................................................................................................................................

10

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

11

11. At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


OCM Alarms

OneBTS_4019_00030 - clockFailure30_72MHz

....................................................................................................................................................................................................................................

OneBTS_4019_00030 - clockFailure30_72MHz
Description

The 30.72 MHz clock signal from the CTU has failed.
clockFailure30_72MHz
Alarm Code

OneBTS_4019_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in the Cells served by RF Heads connected to the OCM are lost.

Reason
Timing problem due to a CTU failure or to the clock circuitry in the OCM.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the OCM reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for CTU and OM alarms and perform the fault clearance procedure
for these alarms.If the OCM alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check whether other boards (for example UCUs) also report alarms related
to timing problems. If this is the case, replacement of CTU or OM is required, go to step
8.

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939x Node B alarm descriptions


OCM Alarms

OneBTS_4019_00030 - clockFailure30_72MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM board.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

At the WMS, unlock the OCM board.If the OCM alarm is cleared and not reported again,
the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU board.


...................................................................................................................................................................................................

10

1At the WMS, reset the CTU object.


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.If the OCM alarm is cleared and not reported again,
the procedure is completed.
...................................................................................................................................................................................................

12

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

13

At the Node B, replace the OM board.


...................................................................................................................................................................................................

14

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

15

At the WMS, unlock the CTU object.If the OCM alarm is cleared and not reported again,
the procedure is completed.
...................................................................................................................................................................................................

16

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4021_00030 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00030 - communicationFailure
Description

Heartbeat synchronisation between the OCM and the URC has been lost or timeout
occured during initialisation of the OCM.
communicationFailure
Alarm Code

OneBTS_4021_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the OCM are lost.

Reason
Possible root causes:

Equipment failure.

Timing problem.

Missing or pulled board.

Backplane EEPROM not accessible.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the OCM reinitialization is completed. If the alarm is not cleared
within 5 minutes, the initialisation has failed.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B, ensure that the OCM is mounted properly in the frame.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OCM Alarms

OneBTS_4021_00030 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the OCM object to initialize the OCM.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for additional alarms, for example selfTestFailure or


initialisationFailure. Perform a reset action of the OCM object in order to reset and
initialize the OCM. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4110_00030 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00030 - initialisationFailure
Description

The OCM failed to initialise properly.


initialisationFailure
Alarm Code

OneBTS_4110_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The OCM cannot be initiated to service. No calls are possible in the cells served by RF Heads
connected to the OCM.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, reset the OCM object to initialize the OCM.If the alarm is cleared and not
reported again, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, ensure that the OCM is mounted correctly.


...................................................................................................................................................................................................

At the WMS, reset the OCM object to initialize the OCM.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4110_00030 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the OCM board.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4131_00030 - lossOfForwardBusLink

....................................................................................................................................................................................................................................

OneBTS_4131_00030 - lossOfForwardBusLink
Description

The OCM detected a loss of forward bus link from all UCUs.
lossOfForwardBusLink
Alarm Code

OneBTS_4131_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the OCM are lost.

Reason
Timing problem. Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the OCM reinitialization is completed.If the alarm is cleared and
not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for additional alarms, for example selfTestFailure or


initialisationFailure. Perform a reset of the OCM object in order to reset and initialize the
OCMIf the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, ensure that the timing (clock source, cables, Oscillator Module) to the
OCM are correct.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OCM Alarms

OneBTS_4131_00030 - lossOfForwardBusLink

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4133_00030 - lossOfPulse

....................................................................................................................................................................................................................................

OneBTS_4133_00030 - lossOfPulse
Description

The OCM failed to detect the 10ms pulses.


lossOfPulse
Alarm Code

OneBTS_4133_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the OCM are lost.

Reason
Timing problem. Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the OCM reinitialization is completed.If the alarm is cleared and
not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for CTU and OM alarms and perform the fault clearance procedure
for these alarms.If the OCM alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check whether other boards like UCUs also report alarms related to timing
problems. If this is the case, replacement of CTU or OM is required, go to step 8.
Otherwise continue with step 4.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4133_00030 - lossOfPulse

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM board.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.


...................................................................................................................................................................................................

At the WMS, unlock the OCM object.If the alarm is cleared and not reported again, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object. If the alarm is cleared and not reported again, the
procedure is completed.
...................................................................................................................................................................................................

12

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

13

1At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

14

At the WMS, reset the CTU object


...................................................................................................................................................................................................

15

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

16

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4145_00030 - missingConfigurationData

....................................................................................................................................................................................................................................

OneBTS_4145_00030 - missingConfigurationData
Description

Missing essential configuration parameters on OCM.


missingConfigurationData
Alarm Code

OneBTS_4145_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

CRITICAL

Impact on Node B operation


The OCM cannot be initiated to service. No calls are possible in the cells served by RF Heads
connected to the OCM.

Reason
Missing or faulty local configuration data

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, reset the OCM object to initialize the OCM.If the alarm is cleared and not
reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check and update local configuration data via remote RMT.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4183_00030 - selfTestFailure

....................................................................................................................................................................................................................................

OneBTS_4183_00030 - selfTestFailure
Description

Diagnostics on the OCM have failed.


selfTestFailure
Alarm Code

OneBTS_4183_00030

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OCM

Object Type

OCM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the OCM are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, reset the OCM object to initialize the OCM.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the Node B, replace the OCM board.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OCM Alarms

OneBTS_4183_00030 - selfTestFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the OCM object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OM Alarms

Overview

....................................................................................................................................................................................................................................

OM Alarms
Overview
Purpose

The following alarms are generated by the OM.


Contents
OneBTS_4018_00011 - clockFailure15MHz

2-330

OneBTS_4022_00011 - configurationMismatch

2-332

OneBTS_4097_00011 - frequencyOutOfRange

2-333

OneBTS_4104_00011 - hardwareModelMismatch

2-336

OneBTS_4108_00011 - inactive

2-338

OneBTS_4137_00011 - maintenanceRequested

2-340

OneBTS_4156_00011 - phaseLockLoopFailure

2-342

OneBTS_4199_00011 - temperatureOutOfRange

2-344

OneBTS_4213_00011 - underTemperature

2-346

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4018_00011 - clockFailure15MHz

....................................................................................................................................................................................................................................

OneBTS_4018_00011 - clockFailure15MHz
Description

The 15 MHz clock signal from the OM has failed.


clockFailure15MHz
Alarm Code

OneBTS_4018_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B will drop.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the Oscillator Module is mounted properly in the shelf.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and re-initialize the Oscillator Module.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the cabling between the Oscillator Module and the I/O
panel is OK.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OM Alarms

OneBTS_4018_00011 - clockFailure15MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and re-initialize the Oscillator Module.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

10

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

11

At the Node B, replace the CTU.


...................................................................................................................................................................................................

12

At the WMS, reset the CTU object


...................................................................................................................................................................................................

13

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

14

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4022_00011 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00011 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4097_00011 - frequencyOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4097_00011 - frequencyOutOfRange
Description

The frequency generated by the OM (Oscillator Module) is out of range.


frequencyOutOfRange
Alarm Code

OneBTS_4097_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation

Cells not available to the UE (sleeping cell)

Handover not possible to cells of the affected Node B

Radio frequency being out of the assigned band

Reason
Equipment failure or network clock failure Configuration problem:oMSupervisionThreshold
attribute of OneBTSEquipment object and/or ptpParam.ptpMaxTimeError attribute of
IPIubInterface object are not correct.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check detectedBackhaulType attribute of OneBTSEquipment object. In case


of atmBackhaul continue with step 2In case of ipBackhaul continue with step 11.
...................................................................................................................................................................................................

In case of atmBackhaul OM supervision (15 MHz signal) is done based on 8 kHz signal
of transport network. At the WMS, determine if the alarm occurs for single or multiple
Node Bs. If multiple NodeBs are affected, check and repair the network clock.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4097_00011 - frequencyOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.
...................................................................................................................................................................................................

At the WMS, check the oMSupervisionThreshold attribute of OneBTSEquipment object.


This attribute is a measure of sensitivity (in ppb) for OM supervision. Increase the
attribute as appropriate.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the OM board.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

11

In case of ipBackhaul OM supervision is done based on internally generated 8 kHz signal


disciplined via PTP protocol. At the WMS, check the oMSupervisionThreshold attribute
of OneBTSEquipment object. This attribute is a measure of sensitivity (in ppb) for OM
supervision reached after OM supervision has been running for some hours. Increase the
attribute as appropriate.
...................................................................................................................................................................................................

12

If the alarm is cleared, the procedure is completed. Due to the clear delay of the alarm it
may take some minutes to clear the alarm.
...................................................................................................................................................................................................

13

At the WMS, check the ptpParam.ptpMaxTimeError attribute of IPIubInterface object.


This attribute is input to the calculation of sensitivity of OM supervision when OM
supervision is started. The sensitivity increases with increasing interval duration (the time

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4097_00011 - frequencyOutOfRange

....................................................................................................................................................................................................................................

OM supervision is running) and is limited by oMSupervisionThreshold attribute. Increase


the attribute as appropriate. 14. If the alarm is cleared, the procedure is completed. Due to
the clear delay of the alarm it may take some minutes to clear the alarm.
...................................................................................................................................................................................................

14

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

15

At the Node B, replace the OM board.


...................................................................................................................................................................................................

16

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

17

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

18

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4104_00011 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00011 - hardwareModelMismatch
Description

The detected hardware model does not match the value specified at creation.
hardwareModelMismatch
Alarm Code

OneBTS_4104_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the planning data.


If ...

then ...

the attribute expectedOMHardwareModel is


incorrect,

Go to step 2. Go to step 2.

an install of the correct hardware model is


required,

Go to step 7. Go to step 7.

...................................................................................................................................................................................................

At the WMS, lock the CTU object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4104_00011 - hardwareModelMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, update the expected hardware model attribute to match the detected
hardware model attribute.
...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

11

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

12

At the Node B, replace the CTU.


...................................................................................................................................................................................................

13

At the WMS, reset the CTU object


...................................................................................................................................................................................................

14

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


OM Alarms

OneBTS_4108_00011 - inactive

....................................................................................................................................................................................................................................

OneBTS_4108_00011 - inactive
Description

The OM is not operational.


inactive
Alarm Code

OneBTS_4108_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B will drop.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the Oscillator Module is mounted properly in the shelf.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and re-initialize the Oscillator Module.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.

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939x Node B alarm descriptions


OM Alarms

OneBTS_4108_00011 - inactive

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU object


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OM Alarms

OneBTS_4137_00011 - maintenanceRequested

....................................................................................................................................................................................................................................

OneBTS_4137_00011 - maintenanceRequested
Description

The OM is indicating that it can no longer compensate for frequency shifts.


maintenanceRequested
Alarm Code

OneBTS_4137_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


OM frequency can no longer be adjusted. Call processing may be impacted.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check if this alarm occurs only for a single NodeB or whether it occurs for
several NodeBs belonging to the same part of the network .
If...

Then...

In case of a single NodeB the OM is


likely to be defective. Otherwise the
network timing might be out of
sync.

Carry out the fault clearance procedure as defined. Go to


step 2.

In case of several NodeBs belonging


to the same part of the network,

Check and repair the network clock.

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939x Node B alarm descriptions


OM Alarms

OneBTS_4137_00011 - maintenanceRequested

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the CTU object to initialize the Ocillator Module.
...................................................................................................................................................................................................

At the Node B, make sure that the Oscillator Module is mounted properly in the shelf.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to initialize the Oscillator Module.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

10

At the Node B, replace the CTU.


...................................................................................................................................................................................................

11

At the WMS, reset the CTU object


...................................................................................................................................................................................................

12

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

13

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


OM Alarms

OneBTS_4156_00011 - phaseLockLoopFailure

....................................................................................................................................................................................................................................

OneBTS_4156_00011 - phaseLockLoopFailure
Description

The phase lock loop failed.


phaseLockLoopFailure
Alarm Code

OneBTS_4156_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B will drop.

Reason
Clock synchronization problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the Oscillator Module is mounted properly in the shelf.
...................................................................................................................................................................................................

At the WMS, reset the CTU object to reset and re-initialize the Oscillator Module.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.

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939x Node B alarm descriptions


OM Alarms

OneBTS_4156_00011 - phaseLockLoopFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU object


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OM Alarms

OneBTS_4199_00011 - temperatureOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4199_00011 - temperatureOutOfRange
Description

The temperature has exceeded the specified limit.


temperatureOutOfRange
Alarm Code

OneBTS_4199_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B will drop.

Reason
Possible root causes:

Defective heater on OM.

Environmental temperature too high.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check for Frame and DigitalShelfFan alarms and perform the fault clearance
procedure for these alarms.If the temperatureOutOfRange alarm is cleared, the procedure
is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the system is operating within its operational
temperature.If the temperatureOutOfRange alarm is cleared, the procedure is completed.

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939x Node B alarm descriptions


OM Alarms

OneBTS_4199_00011 - temperatureOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the temperatureOutOfRange alarm has been reported several times and both the CTU
and OM have been isolated: at the WMS, reset the CTU object to re-initialize the
Oscillator Module. If the alarm is cleared and not reported again, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU object


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OM Alarms

OneBTS_4213_00011 - underTemperature

....................................................................................................................................................................................................................................

OneBTS_4213_00011 - underTemperature
Description

The temperature is below the specified limit.


underTemperature
Alarm Code

OneBTS_4213_00011

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/OM

Object Type

OM

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B will drop.

Reason
Possible root causes:

Defective heater on OM.

Environmental temperature too low.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check for Frame alarms and perform the fault clearance procedure for these
alarms.If the underTemperature alarm is cleared, the procedure is completed
...................................................................................................................................................................................................

At the Node B, make sure that the system is operating within its operational temperature.
...................................................................................................................................................................................................

If the underTemperature alarm has been reported several times and both the CTU and OM
have been isolated: at the WMS, reset the CTU object to re-initialize the Oscillator
Module. If the alarm is cleared and not reported again, the procedure is completed.

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939x Node B alarm descriptions


OM Alarms

OneBTS_4213_00011 - underTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU object


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OneBTSCell Alarms

Overview

....................................................................................................................................................................................................................................

OneBTSCell Alarms
Overview
Purpose

The following alarms are generated by the OneBTSCell.


Contents
OneBTS_4012_00025 - blockRequestTimerExpiry

2-349

OneBTS_4022_00025 - configurationMismatch

2-351

OneBTS_4160_00025 - powerTestThresholdExceeded

2-363

OneBTS_4161_00025 - receiveAntennaTestThresholdExceededOnAllAntennas

2-365

OneBTS_4162_00025 - receiveAntennaTestThresholdExceededOnAntenna1

2-367

OneBTS_4163_00025 - receiveAntennaTestThresholdExceededOnAntenna2

2-369

OneBTS_4200_00025 - temporarySoftwareFailure

2-371

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4012_00025 - blockRequestTimerExpiry

....................................................................................................................................................................................................................................

OneBTS_4012_00025 - blockRequestTimerExpiry
Description

A Block Resource Request sent to the RNC timed out.


blockRequestTimerExpiry
Alarm Code

OneBTS_4012_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

processingErrorAlarm

Probable Cause

softwareError

Severity

MAJOR

Impact on Node B operation


There may be a mismatch between the state of the OneBTSCell at the Node B and RNC.

Reason
Software failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for any alarm of the related OneBTSCell and IuB objects of the RNC
and perform the fault clearance procedures for these alarms.
...................................................................................................................................................................................................

At the WMS, run the lock command, either for NodeB, URC or Radio object.If the lock is
successful, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, reset the Radio object related to the Cell object.
...................................................................................................................................................................................................

At the WMS, run the unlock command, either for NodeB, URC or Radio object.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4012_00025 - blockRequestTimerExpiry

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00025 - configurationMismatch
Description

A consistency error between the MO data and its related port maps, Unit Type Descriptor
and/or hardware.
configurationMismatch
Alarm Code

OneBTS_4022_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No Service available in this cell.

Reason
Inconsistent planning, frequency band not supported by any Radio or RF-Head, equipment
failure, delay limit exceeded, failure during frequency replanning or Cell growth, configuration
Mismatch due to multicarrier.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the OMC-UPS, extract the additional information from the additional text of the alarm
If...

Then...

LF_CELL_ERROR_RF_EQUIP_CURRENTLY_UNKNOWN

continue with step 2

; RF equipment currently unknown


LF_CELL_ERROR_DELAY_LIMIT_EXCEEDED

continue with step 6

; delay limit exceeded

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................

LF_CELL_ERROR_NO_UCU_CREATED_IN_MODEM_GRP

continue with step 10

;no MO UCU found for this modem group


LF_CELL_ERROR_CONFIG_MISMATCH_RDN_NOT_
SUPPORTED

continue with step 13

; the requested rdn is not supported


LF_CELL_ERROR_SAME_FREQ_IN_DIFFERENT_MODEM_
GRPS

continue with step 15

; same frequency in different modem groups


LF_CELL_ERROR_CONFIG_MISMATCH_FREQ_NOT_
ADJACENT

continue with step 16

; the carrier spacing between the cells is invalid


LF_CELL_ERROR_CONFIG_MISMATCH_CARRIER_SPACING_ continue with step 18
NOT_OK
; the carrier spacing between the cells is valid but has changed
LF_CELL_ERROR_CONFIG_MISMATCH_CARRIER_NUMBER_ continue with step 19
NOT_OK
; the base frequency has changed
LF_CELL_ERROR_CONFIG_MISMATCH_FREQUENCY_NOT_
UNIQUE

continue with step 20

; another Cell with the same frequency is already active in the


sector
LF_CELL_ERROR_CONFIG_MISMATCH_FREQ_BAND_
MISMATCH

Continue with step 23

; Frequency Band of Cell doesnt match with Frequency Band of


RF Equipment
LF_CELL_ERROR_CONFIG_MISMATCH_SECTOR_
MISMATCH

Continue with step 24

; Sector of the Cell doesnt match the sector of RF Equipment


LF_CELL_ERROR_CONFIG_MISMATCH_ALLOWED_CELL_
POWER_EXCEEDED

Continue with step 25

; the requested maximum dl power cannot be supported


LF_CELL_ERROR_CONFIG_MISMATCH_POWER_BUDGET_
EXCEEDED

Continue with step 29

; the requested maximum dl power capability exceeds the


remaining power budget
LF_CELL_ERROR_CONFIG_MISMATCH

Continue with step 33

; sectorId not supported


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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................

LF_CELL_ERROR_CONFIG_MISMATCH

Continue with step 35

; No HW found that matches frequency band, sectorID or (in case


of a distributed BTS) sector unit
LF_CELL_ERROR_CONFIG_MISMATCH_FREQUENCY_NOT_
ALLOWED

Continue with step 40

; the frequency cannot be changed or set while another carrier is


active
LF_CELL_ERROR_CONFIG_MISMATCH_MULTICARRIER_FOR_Continue with step 42
D2U_DISABLED
; multicarrier for distributed is disabled
LF_CELL_ERROR_CONFIG_MISMATCH_ALLOWED_CELL_
NUMBER_EXCEEDED

Continue with step 44

; maximum number of Cells exceeded for the supporting RF


Equipment
LF_CELL_ERROR_DC_DIFFERENT_MODEM_GROUPS

Continue with step 46

; used Modem Group value differs for dual cell


Continue with step 50

LF_CELL_ERROR_DC_SET_FOR_DISTRIBUTED
; dual cell feature activated for distributed
LF_CELL_ERROR_DC_TCELL_DIFFERENT_ON_DUAL_
CELL

Continue with step 53

; different tcell value received as for dual cell


LF_CELL_ERROR_DC_FREQ_NOT_ADJACENT_ON_DUAL_
CELL

Continue with step 56

; received frequencies not adjacent to those for dual cell; invalid


carrier spacing
LF_CELL_ERROR_DC_THIRD_CELL_IN_DC_MODE_
DETECTED

Continue with step 59

; three cells created with dualCellActivation=true


...................................................................................................................................................................................................

Case " LF_CELL_ERROR_RF_EQUIP_CURRENTLY_UNKNOWN; RF equipment


currently unknown":
No suitable RF equipment (Radio or RF Head) is available for the OneBTSCell object.
OneBTSCell::supportingRFEquipment is empty, as long as the OneBTSCell couldnt
allocate the RF Equipment. Well-defined Cell to Radio/RFHead mapping
OneBTSCell

Radio

RFHead

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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................

11

21

31

12

22

32

10

11

12

13

14

15

21

11

22

21

23

31

24

12

25

22

26

32

...................................................................................................................................................................................................

At the WMS, check for CTU & OM alarms and perform the fault clearance procedure of
these alarms. If the configurationMismatch alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for Radio and/or RFHead alarms (according to well-defined Cell to
Radio/RFHead mapping). In case of integrated NodeB also check for RxAmp, Filter and
TxAmp alarms associated to the Radio. Perform the fault clearance procedure of these
alarms. If the configurationMismatch alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, add suitable RF equipment. If the alarm is cleared, the procedure is
completed.

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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

Case " LF_CELL_ERROR_DELAY_LIMIT_EXCEEDED; delay limit exceeded":


At WMS, check cellRadius attribute of OneBTSCell object. Decrease the cellRadius
attribute if required. Note that the maximum cell radius of all Cells of the NodeB is
identical for the current configuration. Note that the maximum cell radius is reported in
the additionalText of the alarm.
...................................................................................................................................................................................................

Lock and unlock the RFHead object. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the fibre length of farthest RF Head. Reduce the fibre length as
appropriate.
...................................................................................................................................................................................................

At the WMS, lock, reset and unlock the OneBTSEquipment object. If the alarm is cleared
and not reported again, the procedure is completed.
...................................................................................................................................................................................................

10

Case " LF_CELL_ERROR_NO_UCU_CREATED_IN_MODEM_GRP; no MO UCU


found for this modem group ":
At the WMS, check that OneBTSCell::usedModemGroup attribute is correct. If required
lock the Radio / RFHead object referenced in OneBTSCell::supportingRFEquipment
attribute, update usedModemGroup attribute and unlock the Radio / RFHead object. If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

11

At the WMS, check that UCU::modemGroup attributes of all UCU objects are correct. If
required lock the UCU object, update the modemGroup attribute and unlock the UCU
object. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

12

At the WMS, create and unlock one or more UCU objects for the modemGroup as
appropriate. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

13

Case LF_CELL_ERROR_CONFIG_MISMATCH_RDN_NOT_SUPPORTED; the


requested rdn is not supported:
At the WMS delete OneBTSCell object, since OneBTSCell rdn is not supported by
OneBTS:

In case of integrated NodeB OneBTSCell rdn > 15 is not supported


In case of distributed NodeB OneBTSCell rdn > 6 is not supported if it is not in the
allowed range 16 or 2126

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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

14

At WMS create OneBTSCell object according to well-defined Cell to Radio/RFHead


mapping (see step 2). If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

15

Case "LF_CELL_ERROR_SAME_FREQ_IN_DIFFERENT_MODEM_GRPS; same


frequency in different modem groups":
At the WMS, check and update frequencies of FDDCells to make sure, that the
OneBTSCell object and the other OneBTSCell objects using a different modemGroup use
different frequencies. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

16

Case " LF_CELL_ERROR_CONFIG_MISMATCH_FREQ_NOT_ADJACENT; the carrier


spacing between the cells is invalid":
At the WMS, make sure that the frequencies of the FDDCell objects associated to the
failed OneBTSCell object and the other OneBTSCell object(s) on the same Radio are
adjacent:

2 carriers: difference of frequencies is either in range 4,2 5 MHz (110 or 011


config) or in range 8,4 10 MHz (101 config)
3 carriers: difference of frequencies of 2 carriers is in range 4,2 5 MHz &
frequencies are equidistant

...................................................................................................................................................................................................

17

At the WMS, lock & unlock the associated Radio. If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

18

Case " LF_CELL_ERROR_CONFIG_MISMATCH_CARRIER_SPACING_NOT_OK; the


carrier spacing between the cells is valid but has changed"
At the WMS, lock and unlock the Radio object (OneBTSCell::supportingRFEquipment),
so that Radio is configured with correct carrier spacing. If the alarm is cleared and not
raised again, the procedure is completed.
...................................................................................................................................................................................................

19

Case " LF_CELL_ERROR_CONFIG_MISMATCH_CARRIER_NUMBER_NOT_OK; the


base frequency has changed":
At the WMS, lock and unlock the Radio object (OneBTSCell::supportingRFEquipment),
so that Radio is configured with correct base frequency. If the alarm is cleared and not
raised again, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Use pursuant to applicable agreements
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

20

Case " LF_CELL_ERROR_CONFIG_MISMATCH_FREQUENCY_NOT_UNIQUE;


another Cell with the same frequency is already active in the sector":
If frequency replanning is in progress, it could be a transient state that the new frequency
of one OneBTSCell is identical to the old frequency of another OneBTSCell in the same
sector. At the WMS, lock and unlock the associated Radio. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

21

At the WMS, check and update frequencies of FDDCell objects associated to the failed
OneBTSCell object and the other OneBTSCell objects in the same sector. If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

22

At the WMS, lock & unlock the associated Radio. If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

23

Case "LF_CELL_ERROR_CONFIG_MISMATCH_FREQ_BAND_MISMATCH;
Frequency Band of Cell doesnt match with Frequency Band of RF Equipment":
At the WMS, delete and recreate OneBTSCell object with correct frequency band or at
OneBTS, replace RF equipment with correct frequency band. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

24

Case "LF_CELL_ERROR_CONFIG_MISMATCH_SECTOR_MISMATCH; Sector of the


Cell doesn't match the sector of RF Equipment"
At the WMS, delete and re-create the OneBTSCell object with the correct sector; the
sector can be derived from OneBTSCell rdn according to the well-defined Cell to
Radio/RFHead mapping;

Sector 1: OneBTSCell 1, 4, 7, 10, 13, 21, 24


Sector 2: OneBTSCell 2, 5, 8, 11, 14, 22, 25
Sector 3: OneBTSCell 3, 6, 9, 12, 15, 23, 26

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

25

Case "LF_CELL_ERROR_CONFIG_MISMATCH_ALLOWED_CELL_POWER_EXCEEDED; the requested maximum dl power cannot be


supported"

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................

At the WMS, check the maxDlPowCapability attribute of the OneBTSCell object:

In case of distributed NodeB it must be lower or equal to rFPowerLevel attribute of


the RFHead object instance (RFHead object instance according to well-defined Cell
to RFHead mapping)
in case of integrated NodeB it must be lower or equal to the sum of
detectedPowerCapability attributes in Watts of the associated TxAmp objects of the
Radio object (Radio object instance according to well-defined Cell to Radio mapping)

...................................................................................................................................................................................................

26

At the WMS, check whether hardware growth is required:

In case of distributed NodeB: replacement of 40 Watt RRH by 60 Watt RRH or

In case of integrated NodeB: hardware growth of power amplifiers (up to 3 power


amplifiers with 3 x 40 Watt = 120 Watt can be connected to one Radio)

...................................................................................................................................................................................................

27

At the OneBTS, perform hardware growth if applicable. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

28

At the WMS, delete and re-create OneBTSCell object with corrected maxDlPowCapability attribute. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

29

Case "LF_CELL_ERROR_CONFIG_MISMATCH_POWER_BUDGET_EXCEEDED; the


requested maximum dl power capability exceeds the remaining power budget"
At the WMS, check the maxDlPowCapability attribute of the OneBTSCell object:

In case of distributed NodeB: N/A


In case of integrated NodeB it must be lower or equal to the available power budget:
available power budget = sum of detectedPowerCapability attributes in Watts of the
associated TxAmp objects of the Radio object - sum of maxDlPowerCapability
attributes in Watts of other OneBTSCells already associated to the Radio object
(Radio object instance according to well-defined Cell to Radio mapping)

...................................................................................................................................................................................................

30

At the WMS, check whether "Cell degrowth" is ongoing, where the related hardware
degrowth (remove power amplifier from OneBTS) has already been done. If so delete
OneBTSCell object and the TxAmp object related to the removed power amplifier. If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

31

At the WMS, check whether hardware growth (add power amplifier(s) to OneBTS) is
required. If so perform hardware growth. If the alarm is cleared, the procedure is
completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

32

At the WMS, delete and re-create OneBTSCell object (this OneBTSCell object or another
one on the same Radio) with corrected maxDlPowCapability attribute. If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

33

Case "LF_CELL_ERROR_CONFIG_MISMATCH; sectorId not supported"


At the WMS, check sectorId attribute of the OneBTSCell object. The sectorId must be in
range 13.
...................................................................................................................................................................................................

34

At the WMS, delete and re-create the OneBTSCell object with corrected sectorId
attribute. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

35

Case "LF_CELL_ERROR_CONFIG_MISMATCH; No HW found that matches frequency


band, sectorID or sector unit":

In case of distributed NodeB it could be that 6 RRHs are connected to the NodeB, but
not the required RFHead (according well-defined Cell to RFHead mapping). This
could be the case, if RFHead 13, 23 or 33 (<sectorId> = 1, 2 or 3; <perSectorid>=3)
are connected which are not supported by the NodeB
In case of integrated NodeB: N/A

...................................................................................................................................................................................................

36

At the OneBTS, disconnect RRH with unsupported <perSectorId>=3


...................................................................................................................................................................................................

37

At the WMS, delete the RFHead object with <perSectorId> = 3 (rdn 13, 23 or 33)
...................................................................................................................................................................................................

38

At the OneBTS, connect RRH with corrected <perSectorId>


...................................................................................................................................................................................................

39

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

40

Case LF_CELL_ERROR_CONFIG_MISMATCH_FREQUENCY_NOT_ALLOWED; the


frequency cannot be changed or set while another carrier is active
At the WMS, lock & unlock the RFHead object.
...................................................................................................................................................................................................

41

If the problem persists, contact Alcatel-Lucent customer support.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

42

Case
LF_CELL_ERROR_CONFIG_MISMATCH_MULTICARRIER_FOR_D2U_DISABLED;
multicarrier for distributed is disabled
At the WMS lock & unlock the OneBTSEquipment object so that NodeB changes to
multicarrier mode and the OneBTSCell object can go into service.
...................................................................................................................................................................................................

43

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

44

Case LF_CELL_ERROR_CONFIG_MISMATCH_ALLOWED_CELL_NUMBER_EXCEEDED; maximum number of Cells exceeded for the


supporting RF Equipment
The number of carriers (OneBTSCells) per Radio is restricted to one for MCR-A and
HEPAM 1900. At the WMS, delete OneBTSCell object(s), so that only one OneBTSCell
object remains on that Radio.
...................................................................................................................................................................................................

45

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

46

Case LF_CELL_ERROR_DC_DIFFERENT_MODEM_GROUPS; used Modem Group


value differs for dual cell
At the WMS, lock the Radio referenced in OneBTSCell::supportingRFEquipment
attribute.
...................................................................................................................................................................................................

47

At the WMS, update the OneBTSCell::usedModemGroup attribute of the failed


OneBTSCell object or of the other dual cell OneBTSCell object on the same Radio, so
that both OneBTSCell objects use the same modem group.
...................................................................................................................................................................................................

48

At the WMS, unlock the Radio.


...................................................................................................................................................................................................

49

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

50

Case LF_CELL_ERROR_DC_SET_FOR_DISTRIBUTED; dual cell feature activated


for 331 distributed
At the WMS, check the dualCellActivation attribute of OneBTSCell object. It must be set
to false for distributed NodeB.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

51

At the WMS, delete and re-create the OneBTSCell object with dualCellActivation
attribute set to false.
...................................................................................................................................................................................................

52

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

53

Case LF_CELL_ERROR_DC_TCELL_DIFFERENT_ON_DUAL_CELL; different tcell


value 340 received as for dual cell
At the WMS, make sure that the tCell values of the FDDCell objects associated to the
failed OneBTSCell object and the other dual cell OneBTSCell object on the same Radio
have the same tCell attribute.
...................................................................................................................................................................................................

54

At the WMS, lock & unlock the associated Radio.


...................................................................................................................................................................................................

55

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

56

Case LF_CELL_ERROR_DC_FREQ_NOT_ADJACENT_ON_DUAL_CELL; received


frequencies not adjacent to those for dual cell; invalid carrier spacing
At the WMS, make sure that the downlink frequencies of the FDDCell objects associated
to the failed OneBTSCell object and the other dual cell OneBTSCell object on the same
Radio are adjacent (difference of frequencies is in range 4,2 5 MHz)
...................................................................................................................................................................................................

57

At the WMS, lock & unlock the associated Radio.


...................................................................................................................................................................................................

58

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

59

Case LF_CELL_ERROR_DC_THIRD_CELL_IN_DC_MODE_DETECTED; three cells


created with dualCellActivation=true
At the WMS, check for which OneBTSCell object out of the 3 OneBTSCell objects
dualCellActivation should be set to false.
...................................................................................................................................................................................................

60

At the WMS, lock the associated Radio.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4022_00025 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

61

IAt the WMS, delete and re-create the selected OneBTSCell object with
dualCellActivation attribute set to false.
...................................................................................................................................................................................................

62

At the WMS, unlock the associated Radio.


...................................................................................................................................................................................................

63

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4160_00025 - powerTestThresholdExceeded

....................................................................................................................................................................................................................................

OneBTS_4160_00025 - powerTestThresholdExceeded
Description

A powerTest was executed and the carrier power test threshold has been exceeded.
powerTestThresholdExceeded
Alarm Code

OneBTS_4160_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

MAJOR

Impact on Node B operation


Call capacity is degraded.

Reason
Transmit failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for TX path alarms (Radio and TxAmp objects) alarms and perform
fault clearance procedures for the alarms. Radio_transmitGainLimitExceeded is probably
pending.
...................................................................................................................................................................................................

At the Node B, make sure that the TX path (Filter, RF cabling and TX antenna) is
working properly.
...................................................................................................................................................................................................

At the Node B:

Lock the TxAmp object


Replace the amplifier module

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4160_00025 - powerTestThresholdExceeded

....................................................................................................................................................................................................................................

Reset the TxAmp object


Unlock the TxAmp object

...................................................................................................................................................................................................

At the Node B:

Lock the Radio object


Replace the Radio
Reset the Radio object
Unlock the Radio object

...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4161_00025 - receiveAntennaTestThresholdExceededOnAllAntennas

....................................................................................................................................................................................................................................

OneBTS_4161_00025 - receiveAntennaTestThresholdExceededOnAllAntennas
Description

A rxAntennaTest request was executed and the threshold has been exceeded on all
antennas.
receiveAntennaTestThresholdExceededOnAllAntennas
Alarm Code

OneBTS_4161_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

equipmentAlarm

Probable Cause

receiveFailure

Severity

MAJOR

Impact on Node B operation


Dysfunction of all antennas to be expected.
Degradation of call capacity to be expected.

Reason
Receive failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for TDU alarms and perform fault clearance procedures for the
alarms. Then request another RX Antenna Test.
...................................................................................................................................................................................................

At the WMS, check for Radio, TxAmp and Filter alarms and perform fault clearance
procedures for the alarms. Then request another RX Antenna Test.If the alarm is cleared,
the procedure is completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4161_00025 - receiveAntennaTestThresholdExceededOnAllAntennas

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the NodeB, make sure, that the RX path (Filter, RF cabling and RX antenna) is
working properlyIf required replace the RX Antenna. Then request another RX Antenna
TestIf the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the NodeB, replace the Filter panel. Then request another RX Antenna Test.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the TDU object.


...................................................................................................................................................................................................

At the NodeB, replace the TDU.


...................................................................................................................................................................................................

At the WMS, reset the TDU object


...................................................................................................................................................................................................

At the WMS, unlock the TDU object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4162_00025 - receiveAntennaTestThresholdExceededOnAntenna1

....................................................................................................................................................................................................................................

OneBTS_4162_00025 - receiveAntennaTestThresholdExceededOnAntenna1
Description

This alarm is generated when a rxAntennaTest is executed and the threshold is found to
have been exceeded on antenna 1.
receiveAntennaTestThresholdExceededOnAntenna1
Alarm Code

OneBTS_4162_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

equipmentAlarm

Probable Cause

receiveFailure

Severity

minor

Impact on Node B operation


Dysfunction of antenna 1 to be expected.
Minor degradation of call capacity to be expected.

Reason
Receive failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for RxAmp and Filter alarms and perform fault clearance procedures
for the alarms.Then request another RX Antenna Test.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the RX path (Filter, RF cabling and RX antenna) is
working properly.Replace RX antenna 1 if required.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4162_00025 - receiveAntennaTestThresholdExceededOnAntenna1

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, request another RX Antenna Test.If the alarm is cleared, the procedure is
completed
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4163_00025 - receiveAntennaTestThresholdExceededOnAntenna2

....................................................................................................................................................................................................................................

OneBTS_4163_00025 - receiveAntennaTestThresholdExceededOnAntenna2
Description

This alarm is generated when a rxAntennaTest is executed and the threshold is found to
have been exceeded on antenna 2.
receiveAntennaTestThresholdExceededOnAntenna2
Alarm Code

OneBTS_4163_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

equipmentAlarm

Probable Cause

receiveFailure

Severity

minor

Impact on Node B operation


Dysfunction of antenna 2 to be expected.
Minor degradation of call capacity to be expected.

Reason
Receive failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for RxAmp and Filter alarms and perform fault clearance procedures
for the alarms.Then request another RX Antenna Test.If the alarm is cleared, the
procedure is completed
...................................................................................................................................................................................................

At the Node B, make sure that the RX path (Filter, RF cabling and RX antenna) is
working properly.Replace RX antenna 2 if required.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4163_00025 - receiveAntennaTestThresholdExceededOnAntenna2

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, request another RX Antenna Test.If the alarm is cleared, the procedure is
completed
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSCell Alarms

OneBTS_4200_00025 - temporarySoftwareFailure

....................................................................................................................................................................................................................................

OneBTS_4200_00025 - temporarySoftwareFailure
Description

a temporary software failure occured leading to disabled/failed common or shared


channels on the reporting Cell.
temporarySoftwareFailure
Alarm Code

OneBTS_4200_00025

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSCell

Object Type

OneBTSCell

Event Type

processingErrorAlarm

Probable Cause

softwareError

Severity

minor

Impact on Node B operation


The service of the cell is impacted dependant on the failed channel. The availability of the
channels is reported via NBAP.

Reason
Software failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

No immediate action required.


...................................................................................................................................................................................................

If the alarm is not cleared automatically, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

OneBTSEquipment Alarms
Overview
Purpose

The following alarms are generated by the OneBTSEquipment.


Contents
OneBTS_4003_00021 - alarmDefFileCorrupt

2-373

OneBTS_4004_00021 - alarmDefFileMissing

2-374

OneBTS_4029_00021 - databaseCleared

2-375

OneBTS_4030_00021 - databaseRestoredFromSnapshot

2-378

OneBTS_4087_00021 - filesystemNearingCapacity

2-380

OneBTS_4088_00021 - filesystemObjectCorrupt

2-382

OneBTS_4114_00021 - invalidSecurityDataDetected

2-384

OneBTS_4115_00021 - ipfwNatRulesAltered

2-385

OneBTS_4128_00021 - lmtRegisteredAlarm

2-386

OneBTS_4148_00021 - nodeBTypeMismatch

2-387

OneBTS_4173_00021 - rFHeadAutoCreationFailed

2-389

OneBTS_4192_00021 - snapshotFailed

2-391

OneBTS_4211_00021 - unauthorizedLoginAttempt

2-393

OneBTS_4217_00021 - userPasswordLoginAttempt

2-394

OneBTS_4228_00021 - dHCPFailure

2-396

OneBTS_4244_00021 - backhaulTypeMismatchIPOnly

2-398

OneBTS_4245_00021 - backhaulTypeMismatchIPATM

2-400

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4003_00021 - alarmDefFileCorrupt

....................................................................................................................................................................................................................................

OneBTS_4003_00021 - alarmDefFileCorrupt
Description

The Alarm Definition File (ADF) is corrupted and could not be parsed.
alarmDefFileCorrupt
Alarm Code

OneBTS_4003_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

softwareError

Severity

MAJOR

Impact on Node B operation


No impact on service

Reason
ADF corrupted due to hardware problem or manual intervention

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, perform the update alarm definition use case to download and install a
default or modified ADF on the NodeB.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4004_00021 - alarmDefFileMissing

....................................................................................................................................................................................................................................

OneBTS_4004_00021 - alarmDefFileMissing
Description

The Alarm Definition File (ADF) could not be found.


alarmDefFileMissing
Alarm Code

OneBTS_4004_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

softwareError

Severity

MAJOR

Impact on Node B operation


No impact on service

Reason
Possible root causes:

ADF lost due to software problem

Hardware problem

Manual intervention

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, perform the update alarm definition use case to download and install a
default or modified ADF on the NodeB.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4029_00021 - databaseCleared

....................................................................................................................................................................................................................................

OneBTS_4029_00021 - databaseCleared
Description

Database cleared.
databaseCleared
Alarm Code

OneBTS_4029_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

corruptData

Severity

CRITICAL

Impact on Node B operation


The Node B performs a reset and starts with an empty database. Therefore no call processing is
possible.

Reason
Possible root causes:

Hardware failure of the flash filesystem, which causes a corrupt filesystem

Software failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, select database to be restored:a. select backup file stored at the WMS for the
Node B and continue with step 2, if the backup file is up-to-date.b. Otherwise select
suspect database snapshotted automatically by the Node B to the FTP server (WMS) and
continue with step 3.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-375
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4029_00021 - databaseCleared

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, run the restore NodeB database command to restore the selected backup
database file on the Node B. If the Node B data have been restored successfully, the
procedure is completed. Otherwise continue with step 10.
...................................................................................................................................................................................................

At the WMS, copy the suspect database file to the backup directory of the Node B on the
WMS.Source directory is /data/snapshot/<nodeb_local_identifier>Target directory is
/backup/backups/NodeB/<nodeb_local_identifier>The <nodeb_local_identifier> is the
"Local identifier", which is stored under the NE Management Parameters of the Node
B.Restriction for U04.03: Contact Alcatel-Lucent customer support initially to get the
suspect database file repaired and then copy the repaired database file to the backup
directory.
...................................................................................................................................................................................................

At the WMS, lock the Node B object, if it is not already locked.


...................................................................................................................................................................................................

At the WMS, run the restore NodeB database command to restore the suspect database
file on the Node B.If the Node B data have been restored successfully, the procedure is
completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to get the suspect database file repaired.
...................................................................................................................................................................................................

At the WMS, store the repaired database file on the WMS under the backup directory of
the Node B.
...................................................................................................................................................................................................

At the WMS, lock the Node B object, if it is not already locked.


...................................................................................................................................................................................................

At the WMS, run the restore Node B database command to restore the repaired database
file on the Node B.If the Node B data has been restored successfully, the procedure is
completed.
...................................................................................................................................................................................................

10

At the WMS, lock the URC object.


...................................................................................................................................................................................................

11

At the Node B, replace the URC.For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-376
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4029_00021 - databaseCleared

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

12

At the WMS, unlock the URC object.


...................................................................................................................................................................................................

13

At the WMS, repeat step 1 to restore the NodeB data.


...................................................................................................................................................................................................

14

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-377
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4030_00021 - databaseRestoredFromSnapshot

....................................................................................................................................................................................................................................

OneBTS_4030_00021 - databaseRestoredFromSnapshot
Description

Database restored from snapshot.


databaseRestoredFromSnapshot
Alarm Code

OneBTS_4030_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

corruptData

Severity

MAJOR

Impact on Node B operation


During the reset no call processing is possible. When the reset completes, call processing is
possible again.

Reason
Possible root causes:

Hardware failure of the flash filesystem, which causes a corrupt filesystem

Software failure during activation of new Node B software

Software failure or corrupt database during restore of Node B database backup

Software failure because of Node B reset during a Node B database update.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-378
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4030_00021 - databaseRestoredFromSnapshot

....................................................................................................................................................................................................................................

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

1
If ...

then ...

the alarm is raised as part of a node


B software activation,

the new software could not recover from the


database.Contact Alcatel-Lucent customer support. the
new software could not recover from the database.
Contact Alcatel-Lucent customer support.

the alarm is raised as part of a


restore of a database backup,

the software could not restart with that database and


restored the database from the snapshot.Contact
Alcatel-Lucent customer support. the software could not
restart with that database and restored the database from
the snapshot. Contact Alcatel-Lucent customer support.

the alarm is raised as part of


updating the database via Itf-B,

the latest Itf-B commands are not included in the


restored snapshot.Repeat the Itf-B commands. the latest
Itf-B commands are not included in the restored
snapshot. Repeat the Itf-B commands.

the alarm is raised for other reasons,

there may be a hardware failure of the flash


filesystem.Contact Alcatel-Lucent customer support to
check the URC. there may be a hardware failure of the
flash filesystem. Contact Alcatel-Lucent customer
support to check the URC.

...................................................................................................................................................................................................

Check that the NodeB data has been restored successfully.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-379
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4087_00021 - filesystemNearingCapacity

....................................................................................................................................................................................................................................

OneBTS_4087_00021 - filesystemNearingCapacity
Description

The filesystem on the persistent file storage is near capacity.


filesystemNearingCapacity
Alarm Code

OneBTS_4087_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

storageCapacityProblem

Severity

CRITICAL

Impact on Node B operation


No immediate service impact, but if the space continues to fill up, there will be adverse effects,
possibly leading to loss of data and Node B reset. Snapshots of the local database onto the FTP
server are not performed.

Reason
Unnecessary files are stored on the file system. Probably more than two Node B software
versions are stored on the file system

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, avoid any configuration update for the NodeB, since the space would
continue to fill up.
...................................................................................................................................................................................................

At the WMS, use the remote RMT tool to check the filesystem of the NodeB. Remove
NodeB SW versions, which are not required.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-380
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4087_00021 - filesystemNearingCapacity

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-381
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4088_00021 - filesystemObjectCorrupt

....................................................................................................................................................................................................................................

OneBTS_4088_00021 - filesystemObjectCorrupt
Description

A corrupt filesystem object has been detected.


filesystemObjectCorrupt
Alarm Code

OneBTS_4088_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

fileError

Severity

minor

Impact on Node B operation


None.

Reason
Partially corrupted file system

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for databaseCleared and databaseRestoredFromSnapshot alarms and


perform fault clearance procedures for these alarms.
...................................................................................................................................................................................................

At the WMS, lock the URC object.


...................................................................................................................................................................................................

At the NodeB, replace the URC.For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.
...................................................................................................................................................................................................

At the WMS, unlock the URC object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-382
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4088_00021 - filesystemObjectCorrupt

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-383
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4114_00021 - invalidSecurityDataDetected

....................................................................................................................................................................................................................................

OneBTS_4114_00021 - invalidSecurityDataDetected
Description

Invalid security data for the nodeB has been detected.


invalidSecurityDataDetected
Alarm Code

OneBTS_4114_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

securityServiceOrMechanismViolation

Probable Cause

unspecifiedReason

Severity

MAJOR

Impact on Node B operation


An unknown security data compromises Node B security.

Reason
Unspecified

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, investigate the invalid security data, determining how and why it was
caused.Inform the security organisation and take appropriate action to correct the security
data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-384
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4115_00021 - ipfwNatRulesAltered

....................................................................................................................................................................................................................................

OneBTS_4115_00021 - ipfwNatRulesAltered
Description

The Internet Protocol Firewall (IPFW) or Network Address Table (NAT) rules have been
altered.
ipfwNatRulesAltered
Alarm Code

OneBTS_4115_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

integrityViolation

Probable Cause

informationModificationDetected

Severity

MAJOR

Impact on Node B operation


These rules determine port security and authorization on the Node B, an unauthorized change to
these may indicate compromised security.

Reason
The IPFW or NAT rules have been altered.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, investigate how and why the alteration took place.If the alterations were not
authorized then the operator should inform their security organisation, then take
appropriate action to correct the rules.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-385
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4128_00021 - lmtRegisteredAlarm

....................................................................................................................................................................................................................................

OneBTS_4128_00021 - lmtRegisteredAlarm
Description

The OneBTS is exclusively controlled by an LMT.


lmtRegisteredAlarm
Alarm Code

OneBTS_4128_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

warning

Impact on Node B operation


N/A

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-386
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4148_00021 - nodeBTypeMismatch

....................................................................................................................................................................................................................................

OneBTS_4148_00021 - nodeBTypeMismatch
Description

The detected NodeB type does not match the value configured.
nodeBTypeMismatch
Alarm Code

OneBTS_4148_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


There may be an inconsistency between created managed objects and installed hardware that
may lead to unavailability of affected resources.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the value of attribute detectedNodeBType.


If ...

then ...

the value of attribute detectedNodeBType is


unknownNodeBType

Go to step 2. Go to step 2.

the attribute detectedNodeBTypeis any other


value,

Go to step 6. Go to step 6.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-387
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4148_00021 - nodeBTypeMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, use the Remote Maintenance Terminal (RMT) to configure the Node B to
RMT offline mode.
...................................................................................................................................................................................................

At the WMS, use the RMT to update the BTS Frame Descriptor Record in the backplane
eeprom.
...................................................................................................................................................................................................

At the WMS, use the RMT to configure the Node B to RMT online mode.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-388
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4173_00021 - rFHeadAutoCreationFailed

....................................................................................................................................................................................................................................

OneBTS_4173_00021 - rFHeadAutoCreationFailed
Description

Auto-creation of MO RFHead for auto-detected RF Head hardware failed, since the


maximum number of MO RFHead instances is already stored in the database.
rFHeadAutoCreationFailed
Alarm Code

OneBTS_4173_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


Auto-detected RF Head cannot provide service

Reason
New RF Head hardware connected with different sectorId/perSectorId.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract sectorId and perSectorId from the additionalText information of the
alarm and check whether these values are correct.If yes, continue with step 2, otherwise
continue with step 8.
...................................................................................................................................................................................................

At the WMS, check for communicationFailure alarms of other MO RFHead objects and
delete those MO RFHead objects, which should not have any associated RF Head
hardware (for which the hardware has been removed).
...................................................................................................................................................................................................

At the WMS, lock NodeB object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-389
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4173_00021 - rFHeadAutoCreationFailed

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset NodeB object.


...................................................................................................................................................................................................

At the WMS, unlock NodeB object.


...................................................................................................................................................................................................

At the WMS, check that a new MO RFHead object is auto-created successfully.If the
auto-creation was successful, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the RFHead, update the RF Head backplane with correct sectorId and perSectorId and
reset the RF Head hardware
...................................................................................................................................................................................................

At the WMS, lock NodeB object.


...................................................................................................................................................................................................

10

At the WMS, reset NodeB object.


...................................................................................................................................................................................................

11

At the WMS, unlock NodeB object


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-390
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4192_00021 - snapshotFailed

....................................................................................................................................................................................................................................

OneBTS_4192_00021 - snapshotFailed
Description

Snapshot of NodeB data to ftp server failed.


snapshotFailed
Alarm Code

OneBTS_4192_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

applicationSubsystemFailure

Severity

MAJOR

Impact on Node B operation


No immediate effect on service, but system integrity endangered in case of loss of data or
corrupted data at the Node B. The Node B will periodically retry to generate the snapshot. Once
the snapshot is generated the alarm will be cleared.

Reason
Possible root causes:

FTP server down

Link to FTP server interrupted

FTP server misconfigured

FTP server directory full.

Collection and/or bundling of database has failed

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, retrieve the detailed information from the additionalText field of the
alarm.If the bundling and/or collection of the database has failed, contact Alcatel-Lucent
customer support. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-391
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4192_00021 - snapshotFailed

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check the availability of the FTP server.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check link to the FTP server.


...................................................................................................................................................................................................

At the WMS, check the FTP server configuration.


...................................................................................................................................................................................................

At the WMS, check space on the FTP server directory.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-392
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4211_00021 - unauthorizedLoginAttempt

....................................................................................................................................................................................................................................

OneBTS_4211_00021 - unauthorizedLoginAttempt
Description

The NodeB has detected an authentication failure.


unauthorizedLoginAttempt
Alarm Code

OneBTS_4211_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

securityServiceOrMechanismViolation

Probable Cause

unauthorizedAccessAttempt

Severity

MAJOR

Impact on Node B operation


None.

Reason
Failed SSH login attempt using user and key authentication.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether the WMS application performed the failed login attempt. If
so, ensure that the OMC is using the correct keys.
...................................................................................................................................................................................................

At the WMS, collect the security event logfile from the NodeB if required.
...................................................................................................................................................................................................

At the WMS, perform the security actions defined by the security organization.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-393
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4217_00021 - userPasswordLoginAttempt

....................................................................................................................................................................................................................................

OneBTS_4217_00021 - userPasswordLoginAttempt
Description

A username/password authentication attempt has been made.


userPasswordLoginAttempt
Alarm Code

OneBTS_4217_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

securityServiceOrMechanismViolation

Probable Cause

unspecifiedReason

Severity

MAJOR

Impact on Node B operation


None.

Reason
Successful or failed SSH login attempt using user and password authentication.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether the login attempt is authorized.


...................................................................................................................................................................................................

At the WMS, check additionalText field of the alarm to establish if the login attempt was
successful or not.
...................................................................................................................................................................................................

At the WMS, collect the security event logfile from the NodeB if required.
...................................................................................................................................................................................................

At the WMS, perform the security actions defined by the security organization.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-394
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4217_00021 - userPasswordLoginAttempt

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-395
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4228_00021 - dHCPFailure

....................................................................................................................................................................................................................................

OneBTS_4228_00021 - dHCPFailure
Description

NodeB failed to get DHCP data from DHCP server.


dHCPFailure
Alarm Code

OneBTS_4228_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

warning

Impact on Node B operation


No impact on service.

Reason
No DHCP data received yet and Node B reverted to cached DHCP data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the network connection between NodeB and DHCP server (normally located on
WMS).
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check whether the DHCP server is available.


...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-396
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4228_00021 - dHCPFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check the DHCP configuration data of the NodeB. Repair the DHCP
configuration data if required.
...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed. If the alarm persists, contact
Alcatel-Lucent customer support.
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-397
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4244_00021 - backhaulTypeMismatchIPOnly

....................................................................................................................................................................................................................................

OneBTS_4244_00021 - backhaulTypeMismatchIPOnly
Description

The detected backhaul type does not match the value configured. The two attributes
indicate different IP types.
backhaulTypeMismatchIPOnly
Alarm Code

OneBTS_4244_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


There is no service impact related to this alarm. Potential service impact is reported by
dependent alarms pTPLocalConfigurationFailure and nodeBIpAddressMismatch.

Reason
Configuration problem: either OneBTS is connected via IPv4 and OneBTSEquipment::
expectedBackhaulType attribute is set to ipBackhaulIpV6OAM or OneBTS is connected via
IPv6 and OneBTSEquipment::expectedBackhaulType attribute is set to ipBackhaulIpV4.
IPv6 to IPv4 or IPv4 to IPv6 migration is ongoing.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether IPv4 to IPv6 migration or IPv6 to IPv4 migration is ongoing.
Continue with step 2, if IPv4 to IPv6 migration is ongoing. Continue with step 5, if IPv6
to IPv4 migration is ongoing. Otherwise continue with step 8.
...................................................................................................................................................................................................

At the WMS, check whether RNC work-orders for IPv4 to IPv6 migration and wrapper
script for OneBTS backplane migration from IPv4 to IPv6 have already been performed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-398
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4244_00021 - backhaulTypeMismatchIPOnly

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, activate OneBTS work-orders to configure OneBTS to IPv6 backhaul.


...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check whether RNC work-orders for IPv6 to IPv4 migration and wrapper
script for OneBTS backplane migration from IPv6 to IPv4 have already been performed.
...................................................................................................................................................................................................

At the WMS, activate OneBTS work-orders to configure OneBTS to IPv4 backhaul.


...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, verify the configuration data for this NodeB. Recreate the configuration
data which matches the detectedBackhaulType attribute of OneBTSEquipment object or
perform OneBTS backplane migration.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-399
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4245_00021 - backhaulTypeMismatchIPATM

....................................................................................................................................................................................................................................

OneBTS_4245_00021 - backhaulTypeMismatchIPATM
Description

The detected backhaul type does not match the value configured. One attribute indicates
ATM and the other attribute an IP type.
backhaulTypeMismatchIPATM
Alarm Code

OneBTS_4245_00021

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OneBTSEquipment

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available on the NodeB

Reason
Configuration problem: either OneBTS is connected via IP (IPv4 or IPv6OAM) and
OneBTSEquipment: expectedBackhaulType attribute is set to atmBackhaul or OneBTS is
connected via ATM and OneBTSEquipment::expectedBackhaulType attribute is set to
ipBackhaulIpV4 or ipBackhaulIpV6OAM.
ATM to IP or IP to ATM migration is ongoing.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether ATM to IP migration or IP to ATM migration is ongoing.


Continue with step 2, if ATM to IP migration is ongoing. Continue with step 5, if IP to
ATM migration is ongoing. Otherwise continue with step 8.
...................................................................................................................................................................................................

At the WMS, check whether RNC work-orders for ATM to IP migration and wrapper
script for OneBTS backplane migration from ATM to IP have already been performed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-400
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OneBTSEquipment Alarms

OneBTS_4245_00021 - backhaulTypeMismatchIPATM

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, activate OneBTS work-orders to configure OneBTS to IP backhaul.


...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, check whether RNC work-orders for IP to ATM migration and wrapper
script for OneBTS backplane migration from IP to ATM have already been performed.
...................................................................................................................................................................................................

At the WMS, activate OneBTS work-orders to configure OneBTS to ATM backhaul.


...................................................................................................................................................................................................

If the alarm is cleared, the procedure is completed.


...................................................................................................................................................................................................

At the WMS, verify the configuration data for this NodeB. Recreate the configuration
data which matches the detectedBackhaulType attribute of OneBTSEquipment object or
perform OneBTS backplane migration.
...................................................................................................................................................................................................

If the alarm persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-401
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


PassthroughEthernetPort Alarms

Overview

....................................................................................................................................................................................................................................

PassthroughEthernetPort Alarms
Overview
Purpose

The following alarms are generated by the PassthroughEthernetPort.


Contents
OneBTS_4157_00034 - portFailure

2-403

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-402
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


PassthroughEthernetPort Alarms

OneBTS_4157_00034 - portFailure

....................................................................................................................................................................................................................................

OneBTS_4157_00034 - portFailure
Description

The Ethernet Port has failed and is unavailable for service.


portFailure
Alarm Code

OneBTS_4157_00034

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/
PassthroughEthernetPort

Object Type

PassthroughEthernetPort

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Ethernet cut through failed.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the NodeB, replace the replace the URC.For a detailed replacement procedure, refer to
the UMTS Node B Operation, Administration and Maintenance manual associated with
this Node B type.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-403
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

Radio Alarms
Overview
Purpose

The following alarms are generated by the Radio.


Contents
OneBTS_4006_00014 - applicationInsane

2-406

OneBTS_4009_00014 - backgroundDistributionFailure

2-407

OneBTS_4013_00014 - boardGenericMismatch

2-409

OneBTS_4019_00014 - clockFailure30_72MHz

2-411

OneBTS_4021_00014 - communicationFailure

2-413

OneBTS_4022_00014 - configurationMismatch

2-415

OneBTS_4025_00014 - criticalGainFailure

2-417

OneBTS_4035_00014 - digitalClippingDetected

2-419

OneBTS_4036_00014 - diversityImbalance

2-421

OneBTS_4089_00014 - filterPanelRecordInvalid

2-423

OneBTS_4093_00014 - fPGAFailure

2-425

OneBTS_4104_00014 - hardwareModelMismatch

2-427

OneBTS_4106_00014 - hwErrorDetectedByPlatformSw

2-429

OneBTS_4110_00014 - initialisationFailure

2-431

OneBTS_4111_00014 - internalGainFailure

2-433

OneBTS_4129_00014 - localConfigurationFailure

2-435

OneBTS_4130_00014 - lossOfDemodulatorSynthesizerSynchronisation

2-437

OneBTS_4131_00014 - lossOfForwardBusLink

2-439

OneBTS_4132_00014 - lossOfModulatorSynthesizerSynchronisation

2-441

OneBTS_4133_00014 - lossOfPulse

2-443

OneBTS_4134_00014 - lossOfReceiveSynthesizerSynchronisation

2-445

OneBTS_4135_00014 - lossOfTransmitSynthesizerSynchronisation

2-447

OneBTS_4139_00014 - majorGainFailure

2-449

OneBTS_4141_00014 - majorPlatformSwError

2-452

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-404
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

Overview

....................................................................................................................................................................................................................................

OneBTS_4142_00014 - majorTxSpectrumFailure

2-453

OneBTS_4143_00014 - messageThrottleOn

2-455

OneBTS_4144_00014 - minorGainFailure

2-457

OneBTS_4145_00014 - missingConfigurationData

2-460

OneBTS_4146_00014 - missingDelayCalibrationData

2-461

OneBTS_4154_00014 - overTemperature

2-462

OneBTS_4158_00014 - portMapInvalid

2-464

OneBTS_4171_00014 - resyncOfPulse

2-465

OneBTS_4174_00014 - rFOverdrive

2-467

OneBTS_4175_00014 - rFPathMismatch

2-469

OneBTS_4179_00014 - samplingReceiverFailure

2-471

OneBTS_4183_00014 - selfTestFailure

2-473

OneBTS_4197_00014 - synthesizerFailure122MHz

2-475

OneBTS_4198_00014 - synthesizerFailure15MHz

2-477

OneBTS_4203_00014 - toneGeneratorFailure

2-479

OneBTS_4204_00014 - transmitGainLimitExceeded

2-481

OneBTS_4205_00014 - transmitterSwitchFailure

2-483

OneBTS_4206_00014 - transmitterSwitchOff

2-485

OneBTS_4208_00014 - txActivationMalfunction

2-486

OneBTS_4213_00014 - underTemperature

2-488

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-405
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4006_00014 - applicationInsane

....................................................................................................................................................................................................................................

OneBTS_4006_00014 - applicationInsane
Description

Application software executing on the Radio is not functioning properly.


applicationInsane
Alarm Code

OneBTS_4006_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Software program error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-406
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4009_00014 - backgroundDistributionFailure

....................................................................................................................................................................................................................................

OneBTS_4009_00014 - backgroundDistributionFailure
Description

The background distribution of new Radio software has failed


backgroundDistributionFailure
Alarm Code

OneBTS_4009_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

warning

Impact on Node B operation


No immediate impact on service.

Reason
Equipment failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, start the download of Node B software again and wait for completion of
download and distribution.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-407
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4009_00014 - backgroundDistributionFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-408
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4013_00014 - boardGenericMismatch

....................................................................................................................................................................................................................................

OneBTS_4013_00014 - boardGenericMismatch
Description

The software on the Radio could not be updated to the current version stored on the URC,
because the download failed.
boardGenericMismatch
Alarm Code

OneBTS_4013_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The Radio can not be initiated to service. No calls in this cell are possible.

Reason
The software on the Radio could not be updated, because the download to the Radio failed.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, fallback to previous NodeB software if appropriate.


...................................................................................................................................................................................................

At the WMS, reset the Radio object to update the software on the Radio.
...................................................................................................................................................................................................

At the WMS, check the state of the current NodeB software version via RMT. If the state
is not GOOD, reset the NodeB object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-409
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4013_00014 - boardGenericMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-410
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4019_00014 - clockFailure30_72MHz

....................................................................................................................................................................................................................................

OneBTS_4019_00014 - clockFailure30_72MHz
Description

The 30.72 MHz clock signal from the CTU has failed.
clockFailure30_72MHz
Alarm Code

OneBTS_4019_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in the cell that the Radio serves are lost.

Reason
Timing problem due to a CTU failure or to the clock circuitry in the Radio.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, check the following:


If...

Then...

This is the only Radio that is


reporting an error,

Go to step 3.

There are also CTU or Oscillator


Module errors,

Go to step 7.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-411
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4019_00014 - clockFailure30_72MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

11

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

12

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

13

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

14

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-412
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4021_00014 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00014 - communicationFailure
Description

Heartbeat synchronisation between the Radio and the URC has been lost or timeout
occured during initialisation or cyclic audit of the Radio.
communicationFailure
Alarm Code

OneBTS_4021_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Possible root causes:

Equipment failure

Timing problem.

Missing or pulled board.

Backplane EEPROM not accessible

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed. If the alarm is not cleared
within 5 minutes, the initialisation has failed.
...................................................................................................................................................................................................

At the WMS, solve any other error which would cause this alarm as a side effect.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-413
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4021_00014 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the Node B, make sure that the Radio is mounted properly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the WMS, check for additional alarms, for example SelfTestFailure or


InitialisationFailure. Perform a reset action of the Radio object in order to reset and
initialize the Radio.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

10

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-414
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4022_00014 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00014 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning. Radio card type is "UCR" and rPGAdjustmentMode value is not equal to
"manual".

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the detectedRadioHardwareModel attribute of the Radio object and
the rPGAdjustmentMode attribute of the NodeB object. If the Radio card type is "UCR"
and the rPGAdjustmentMode value is not equal to "manual", continue with step 3.
Otherwise go to step 5.
...................................................................................................................................................................................................

At the WMS, set the rPGAdjustmentMode attribute of the NodeB object to "manual".

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-415
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4022_00014 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the Radio object.If the alarm is cleared and not reported again, the
procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-416
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4025_00014 - criticalGainFailure

....................................................................................................................................................................................................................................

OneBTS_4025_00014 - criticalGainFailure
Description

Radio's gain control algorithm is not able to initialize properly.


criticalGainFailure
Alarm Code

OneBTS_4025_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-417
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4025_00014 - criticalGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.Provide the gain control
information reported by the alarm (Tx port state structure)
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-418
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4035_00014 - digitalClippingDetected

....................................................................................................................................................................................................................................

OneBTS_4035_00014 - digitalClippingDetected
Description

The radio is reporting digital clipping.


digitalClippingDetected
Alarm Code

OneBTS_4035_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

lossOfSignal

Severity

MAJOR

Impact on Node B operation


Call capacity in the cell served by the Radio is reduced.

Reason
Defective UCU.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock all UCUs except the UCU being tested.
...................................................................................................................................................................................................

Make calls to detect if the unlocked UCU is defective.


If ...

then ...

the alarm is not cleared or raised again

continue with step 3 the unlocked UCU is


defective

the alarm is cleared

unlock the UCU and continue with step 8

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-419
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4035_00014 - digitalClippingDetected

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the other UCUs.


...................................................................................................................................................................................................

At the WMS, lock the defective UCU.


...................................................................................................................................................................................................

At the NodeB, replace the defective UCU


...................................................................................................................................................................................................

At the WMS, reset the UCU


...................................................................................................................................................................................................

At the NodeB, unlock the UCU


...................................................................................................................................................................................................

At the WMS, check if all UCUs have been tested:


If ...

then ...

all UCUs have been tested

continue with step 9

all UCUs have not been tested

return to step 1

...................................................................................................................................................................................................

Carry out several test calls in order to verify that the alarm is cleared
...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-420
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4036_00014 - diversityImbalance

....................................................................................................................................................................................................................................

OneBTS_4036_00014 - diversityImbalance
Description

The delta between receive antenna 1 and receive antenna 2 has exceeded a specified
threshold.
diversityImbalance
Alarm Code

OneBTS_4036_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

receiverFailure

Severity

MAJOR

Impact on Node B operation


The cell is degraded.
The alarm is raised if the threshold has been exceeded for at least 1 hr. or if the threshold has
been exceeded for at least 15 min. several times a day. The alarm is cleared after a 24 hr. clear
delay or after a Radio reset.

Reason
Possible root causes:

Cable or connector problems

Antenna problems

Receiver failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, perform an rx antenna test for the Cell related to the Radio. If the rx antenna
test has failed, there is a hardware fault in one of the receive paths between the antenna
and the Radio board. In this case continue with step 3. Otherwise there is a fault in one of
the receive paths not related to hardware. In this case continue with step 2.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-421
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4036_00014 - diversityImbalance

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the NodeB, check the receive paths to eliminate any disturbance source. This step
should include a Radio reset.If the alarm is cleared and not reported again, the procedure
is completed.
...................................................................................................................................................................................................

At the WMS, check for ExtRxAmp, Filter, RxAmp and Radio alarms and perform fault
clearance procedure related to these alarms. This step should include a Radio reset. If the
alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, ensure that the receive path (antenna, RF cable, filter unit, Radio and
cabling) is working correctly. This step should include a Radio reset.If the alarm is
cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-422
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4089_00014 - filterPanelRecordInvalid

....................................................................................................................................................................................................................................

OneBTS_4089_00014 - filterPanelRecordInvalid
Description

One or all filter panel records used for Radio's configuration are invalid.
filterPanelRecordInvalid
Alarm Code

OneBTS_4089_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


The radio cannot be configured properly. The Cell that is supported by this radio cannot be used.

Reason
Possible root causes:

Port map might not match filter panel configuration

Filter panel might be not connected

Local filter panel EEPROM data corrupt.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, use the remote RMT to make sure that the backplane EEPROM data is OK.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, clear any filter panel alarms.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-423
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4089_00014 - filterPanelRecordInvalid

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that all filter panels are mounted correctly.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

Replace the indicated filter panels.


...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-424
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4093_00014 - fPGAFailure

....................................................................................................................................................................................................................................

OneBTS_4093_00014 - fPGAFailure
Description

One of the FPGAs on the Radio has failed.


fPGAFailure
Alarm Code

OneBTS_4093_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No new calls are accepted, existing calls are dropped.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-425
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4093_00014 - fPGAFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-426
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4104_00014 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00014 - hardwareModelMismatch
Description

The detected hardware model does not match the value specified at creation
hardwareModelMismatch
Alarm Code

OneBTS_4104_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the planning data.


If ...

then ...

the attribute expectedRadioHardwareModel is


incorrect,

Go to step 2. Go to step 2.

an install of the correct hardware model is


required,

Go to step 7.. Go to step 7..

...................................................................................................................................................................................................

At the WMS, lock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-427
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4104_00014 - hardwareModelMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, update the expected hardware model attribute to match the detected
hardware model attribute.
...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio module.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

10

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-428
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4106_00014 - hwErrorDetectedByPlatformSw

....................................................................................................................................................................................................................................

OneBTS_4106_00014 - hwErrorDetectedByPlatformSw
Description

The platform code (USL) which supports the application software has detected a
potentially unrecoverable hardware fault.
hwErrorDetectedByPlatformSw
Alarm Code

OneBTS_4106_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in the cell supported by this Radio will be dropped.

Reason
Hardware failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-429
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4106_00014 - hwErrorDetectedByPlatformSw

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-430
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4110_00014 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00014 - initialisationFailure
Description

The Radio has failed to initialise.


initialisationFailure
Alarm Code

OneBTS_4110_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The Radio cannot be initiated to service. No calls in this cell are possible.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the Radio is mounted correctly.


...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-431
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4110_00014 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-432
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4111_00014 - internalGainFailure

....................................................................................................................................................................................................................................

OneBTS_4111_00014 - internalGainFailure
Description

Radio's internal gain is different from the expected gain.


internalGainFailure
Alarm Code

OneBTS_4111_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

minor

Impact on Node B operation


Output power variance is to be expected. The transmit spectrum may break mask. The alarm is
cleared after 10 min. clear delay or after a Radio reset.

Reason
Hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for minorGainFailure and majorGainFailure alarms of the Radio.
If...

Then...

If one of these alarms is pending

replacement of the Radio is required, since the Radio


will not transmit at the correct power level.

If one of these alarms is not pending

replacement of the Radio is recommended, but not


urgently required, since the Radio will still transmits at
the correct power level.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-433
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4111_00014 - internalGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-434
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4129_00014 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00014 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for configurationMismatch alarm and perform fault clearance
procedure for that alarm..
...................................................................................................................................................................................................

At the WMS, check and update local configuration data via remote RMT.Ensure the
following are checked:

BTS Primary RF Path Map


Antenna Path Descriptor Record
BTS RF Test Path Map.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-435
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4129_00014 - localConfigurationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-436
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4130_00014 - lossOfDemodulatorSynthesizerSynchronisation

....................................................................................................................................................................................................................................

OneBTS_4130_00014 - lossOfDemodulatorSynthesizerSynchronisation
Description

The demodulator is out of synchronisation which causes the receive signal to be out of
lock.
lossOfDemodulatorSynthesizerSynchronisation
Alarm Code

OneBTS_4130_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

2
If...

Then...

There are also synthesizer errors on


other Radios

Go to step 3.

There are no other synthesizer


errors.

Go to step 11.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-437
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4130_00014 - lossOfDemodulatorSynthesizerSynchronisation

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

11

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

12

At the Node B, replace the Radio.


...................................................................................................................................................................................................

13

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

14

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-438
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4131_00014 - lossOfForwardBusLink

....................................................................................................................................................................................................................................

OneBTS_4131_00014 - lossOfForwardBusLink
Description

The Radio detected a loss of forward bus link from all UCUs.
lossOfForwardBusLink
Alarm Code

OneBTS_4131_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, check for additional alarms, for example SelfTestFailure or


InitialisationFailure. Perform a reset of the Radio object in order to reset and initialize the
Radio.
...................................................................................................................................................................................................

At the Node B, make sure that the timing (clock source, cables, Oscillator Module) to the
Radio are OK.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-439
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4131_00014 - lossOfForwardBusLink

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-440
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4132_00014 - lossOfModulatorSynthesizerSynchronisation

....................................................................................................................................................................................................................................

OneBTS_4132_00014 - lossOfModulatorSynthesizerSynchronisation
Description

The modulator is out of synchronisation which causes the transmit signal to be out of
lock.
lossOfModulatorSynthesizerSynchronisation
Alarm Code

OneBTS_4132_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

2
If...

Then...

There are also synthesizer errors on


other Radios.

Go to step 3.

There are no other synthesizer


errors.

Go to step 11.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-441
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4132_00014 - lossOfModulatorSynthesizerSynchronisation

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

11

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

12

At the Node B, replace the Radio.


...................................................................................................................................................................................................

13

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

14

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-442
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4133_00014 - lossOfPulse

....................................................................................................................................................................................................................................

OneBTS_4133_00014 - lossOfPulse
Description

The Radio failed to detect the 10 millisecond pulse. This can be due to a Radio or a CTU
failure.
lossOfPulse
Alarm Code

OneBTS_4133_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, check the following:


If...

Then...

This is the only Radio reporting this


alarm,

Go to step 3.

This is not the only Radio reporting


this alarm,

Go to step 8.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-443
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4133_00014 - lossOfPulse

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

10

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

11

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

12

At the WMS, lock the CTU object.


...................................................................................................................................................................................................

13

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

14

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

15

At the WMS, unlock the CTU object.


...................................................................................................................................................................................................

16

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-444
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4134_00014 - lossOfReceiveSynthesizerSynchronisation

....................................................................................................................................................................................................................................

OneBTS_4134_00014 - lossOfReceiveSynthesizerSynchronisation
Description

The receive synthesizer is not synchronised.


lossOfReceiveSynthesizerSynchronisation
Alarm Code

OneBTS_4134_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

2
If...

Then...

There are also synthesizer errors on


other Radios.

Go to step 3.

There are no other synthesizer


errors.

Go to step 11.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-445
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4134_00014 - lossOfReceiveSynthesizerSynchronisation

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

11

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

12

At the Node B, replace the Radio.


...................................................................................................................................................................................................

13

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

14

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-446
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4135_00014 - lossOfTransmitSynthesizerSynchronisation

....................................................................................................................................................................................................................................

OneBTS_4135_00014 - lossOfTransmitSynthesizerSynchronisation
Description

The transmit synthesizer is not tuned.


lossOfTransmitSynthesizerSynchronisation
Alarm Code

OneBTS_4135_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed..


...................................................................................................................................................................................................

2
If...

Then...

There are also synthesizer errors on


other Radios.

Go to step 3.

There are no other synthesizer


errors.

Go to step 11.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-447
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4135_00014 - lossOfTransmitSynthesizerSynchronisation

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

At the WMS, lock the CTU object


...................................................................................................................................................................................................

At the Node B, replace the Oscillator Module.


...................................................................................................................................................................................................

At the WMS, reset the CTU object.


...................................................................................................................................................................................................

10

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

11

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

12

At the Node B, replace the Radio.


...................................................................................................................................................................................................

13

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

14

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-448
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4139_00014 - majorGainFailure

....................................................................................................................................................................................................................................

OneBTS_4139_00014 - majorGainFailure
Description

The Radio's internal attenuators are at their limit or Radio's gain control algorithm is not
able to initialize properly.
majorGainFailure
Alarm Code

OneBTS_4139_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

MAJOR

Impact on Node B operation


Output power variance is to be expected. The transmit spectrum may break mask. The alarm is
cleared after 5 min. clear delay or after a Radio reset.

Reason
Cabling problem or hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for internalGainFailure alarm of the Radio and perform the fault
clearance procedure related to this alarm.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-449
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4139_00014 - majorGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, extract the additional information (CAI) from the additional text of the
alarm:
If...

Then...

CAI=0XE: "transmit gain out of


range"

indicates at startup of Radio, that the gain control


algorithm has failed to lock resulting in a fallback to
local loop. Go to step 3.

CAI=0X8: "attenuation not available


- internal fault"

indicates that attenuators have run out of adjustment by a


large amount due to a fault internal to the Radio. Go to
step 9.

CAI=0X9: "attenuation not available


- external fault"

indicates that attenuators have run out of adjustment by a


large amount due to a fault external to the Radio. Go to
step 14.

CAI=0XA: "attenuation not


available - unknown fault"

indicates that the attenuators have run out of adjustment


by a large amount due to an unknown fault. First
perform the fault clearance procedure for the
"attenuation not available - external fault". If the
problem still persists, perform the fault clearance
procedure for the "attenuation not available - internal
fault".

...................................................................................................................................................................................................

At the WMS, check for criticalGainFailure alarm of the Radio and perform fault
clearance procedure related to this alarm.
...................................................................................................................................................................................................

At the WMS, check for TxAmp alarms and perform the fault clearance procedures related
to these alarms.
...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the Node B, check cabling of Radio and RF path.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-450
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4139_00014 - majorGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for overTemperature alarms of the Radio and perform the fault
clearance procedure of these alarms.
...................................................................................................................................................................................................

10

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

11

At the NodeB, replace the Radio.


...................................................................................................................................................................................................

12

At the WMS, unlock the Radio.


...................................................................................................................................................................................................

13

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

14

At the WMS, check for TxAmp alarms and perform the fault clearance procedures related
to these alarms.
...................................................................................................................................................................................................

15

At the Node B, check cabling of Radio and RF path.


...................................................................................................................................................................................................

16

At the NodeB, perform a recalibration of the RF-path related to this Radio.


...................................................................................................................................................................................................

17

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-451
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4141_00014 - majorPlatformSwError

....................................................................................................................................................................................................................................

OneBTS_4141_00014 - majorPlatformSwError
Description

The platform code (USL) which supports the application software has reported a major
error
majorPlatformSwError
Alarm Code

OneBTS_4141_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

MAJOR

Impact on Node B operation


All Calls in the cell supported by this Radio will be dropped.

Reason
The Radio platform SW detected an error condition that can only be cleared by a restart of the
application software.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

No immediate action is required. Contact Alcatel-Lucent customer support for more


in-depth investigation of this fault.
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-452
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4142_00014 - majorTxSpectrumFailure

....................................................................................................................................................................................................................................

OneBTS_4142_00014 - majorTxSpectrumFailure
Description

Spectrum management detected a major failure.


majorTxSpectrumFailure
Alarm Code

OneBTS_4142_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

MAJOR

Impact on Node B operation


Radio may not satisfy 3GPP spectrum mask. The alarm is cleared after 1 hr. clear delay or after a
Radio reset.

Reason
Possible root causes:

An amplifier module has been detected (initial startup or replacement), for which training
has not been completed.

The maximum transmission power has been increased.

The spectrum management coefficients are out of date.

The transmission frequency has been changed.

Failure of the sampling receiver circuit of the Radio.

Failure of the feedback path between the filter panel and the Radio.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-453
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4142_00014 - majorTxSpectrumFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, check the feedback cable from the filter unit to the Radio.
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object related to the Radio object.
...................................................................................................................................................................................................

At the Node B, replace the amplifier module


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

10

At the WMS, unlock the TxAmp object.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

11

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

12

At the Node B, replace the Radio.


...................................................................................................................................................................................................

13

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

14

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

15

If the problem persists, contact Alcatel-Lucent customer support.Provide the gain control
information reported by the alarm (Tx port state structure)
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-454
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4143_00014 - messageThrottleOn

....................................................................................................................................................................................................................................

OneBTS_4143_00014 - messageThrottleOn
Description

Message throttling has been activated because too many errors are being sent by the
Radio.
messageThrottleOn
Alarm Code

OneBTS_4143_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

qualityofServiceAlarm

Probable Cause

resourceAtOrNearingCapacity

Severity

CRITICAL

Impact on Node B operation


The Radio performs a reset. All calls in this cell are lost.

Reason
Resource is at or is nearing its capacity.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, check for other Radio alarms and perform fault clearance procedures for the
alarms.
...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-455
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4143_00014 - messageThrottleOn

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-456
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4144_00014 - minorGainFailure

....................................................................................................................................................................................................................................

OneBTS_4144_00014 - minorGainFailure
Description

Minor gain failure indicating a RF path fault outside of the Radio or a large instantaneous
gain error.
minorGainFailure
Alarm Code

OneBTS_4144_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

minor

Impact on Node B operation


Output power variance is to be expected. The transmit spectrum may break mask. The alarm is
cleared after 10 min. clear delay or after a Radio reset.

Reason
Possible root causes:

RF path fault outside of the Radio.

Large instantaneous gain change within the Radio.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for internalGainFailure alarm of the Radio and perform the fault
clearance procedure related to this alarm.
...................................................................................................................................................................................................

At the WMS, check for alarms of the backhaul interface (E1/T1, IubInterface,
IMAGroup) and perform the fault clearance procedure related to these alarms.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-457
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4144_00014 - minorGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, extract the additional information (CAI) from the additional text of the
alarm:
If...

Then...

CAI=0X7: "external gain error"

indicates, that the Radio has identified a gradual gain


error external to the Radio greater than a threshold and
has stopped adjusting the attenuators. Go to step 4.

CAI=0XB: "large instantaneous gain


error - internal fault"

indicates, that the Radio has identified a sudden change


of gain internal to the Radio and has stopped adjusting
the attenuators. Go to step 7.

CAI=0XC: "large instantaneous gain


error - external fault"

indicates, that the Radio has identified a sudden change


of gain external to the Radio and has stopped adjusting
the attenuators. Go to step 12.

CAI=0XD: "large instantaneous gain


error - unknown fault"

indicates, that the Radio has identified a sudden change


of gain due to an unknown fault. First perform the fault
clearance procedures for the "large instantaneous gain
error - external fault". If the problem still persists,
perform the fault clearance procedure for the "large
instantaneous gain error - internal fault".

...................................................................................................................................................................................................

At the WMS, check for TxAmp alarms and perform the fault clearance procedures related
to these alarms.
...................................................................................................................................................................................................

In case of NodeB installation and first startup: At the NodeB, perform a recalibration of
the RF-path related to the Radio
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, reset the Radio object


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the NodeB, replace the Radio.


...................................................................................................................................................................................................

10

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-458
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4144_00014 - minorGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

12

At the WMS, check for TxAmp alarms and perform the fault clearance procedures related
to these alarms.
...................................................................................................................................................................................................

13

At the Node B, check cabling of Radio and RF path.


...................................................................................................................................................................................................

14

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-459
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4145_00014 - missingConfigurationData

....................................................................................................................................................................................................................................

OneBTS_4145_00014 - missingConfigurationData
Description

Missing essential configuration parameters on Radio.


missingConfigurationData
Alarm Code

OneBTS_4145_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for configurationMismatch alarm and perform fault clearance
procedure for that alarm..If the alarm is cleared together with the configurationMismatch
alarm, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check and update local configuration data via remote RMT.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-460
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4146_00014 - missingDelayCalibrationData

....................................................................................................................................................................................................................................

OneBTS_4146_00014 - missingDelayCalibrationData
Description

Delay calibration data needed for roundtrip time measurement is missing.


missingDelayCalibrationData
Alarm Code

OneBTS_4146_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

minor

Impact on Node B operation


Round trip time measurement not available towards the RNC. Location services accuracy
degraded. Normal call processing is not affected.

Reason
Delay calibration data is missing in the backplane, filter panel, or Radio.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check backplane and filter panel EEPROM data via RMT and correct as
appropriate.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-461
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4154_00014 - overTemperature

....................................................................................................................................................................................................................................

OneBTS_4154_00014 - overTemperature
Description

The temperature is over the specified limit.


overTemperature
Alarm Code

OneBTS_4154_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


All calls are dropped immediately. Call processing on the cell is blocked, so no new calls are
accepted.

Reason
High temperature.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for Frame, AmpShelfFan and DigitalShelfFan alarms related to heat
management system or fan problems, and perform the fault clearance procedure for these
alarms.
...................................................................................................................................................................................................

At the WMS, reset the Radio object, if the overTemperature alarm has been reported
several times and so the Radio has been isolated. If the alarm has been cleared and is not
reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-462
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4154_00014 - overTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-463
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4158_00014 - portMapInvalid

....................................................................................................................................................................................................................................

OneBTS_4158_00014 - portMapInvalid
Description

The Radio port map contained in the backplane's EEPROM is invalid


portMapInvalid
Alarm Code

OneBTS_4158_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


The Radio cannot be configured properly. The Cell that is supported by this Radio cannot be
used.

Reason
The port map contained in the backplane EEPROM is invalid.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, use the remote RMT to make sure that the backplane EEPROM data is OK.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-464
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4171_00014 - resyncOfPulse

....................................................................................................................................................................................................................................

OneBTS_4171_00014 - resyncOfPulse
Description

Resynchronization of 10 millisecond pulse occured.


resyncOfPulse
Alarm Code

OneBTS_4171_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

minor

Impact on Node B operation


No impact on service. The alarm is cleared after 1 h clear delay or after a Radio reset.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, carry out the following steps:


If...

Then...

This alarm is reported repeatedly for


more than one Radio,

Go to step 2.

Otherwise,

Go to step 5.

...................................................................................................................................................................................................

At the WMS, lock the CTU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-465
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4171_00014 - resyncOfPulse

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the CTU.


...................................................................................................................................................................................................

At the WMS, unlock the CTU object


...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

10

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

11

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-466
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4174_00014 - rFOverdrive

....................................................................................................................................................................................................................................

OneBTS_4174_00014 - rFOverdrive
Description

The UCU is driving the Radio with too hard of a digital signal.
rFOverdrive
Alarm Code

OneBTS_4174_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

powerProblem

Severity

MAJOR

Impact on Node B operation


Cell is degraded and calls may drop.

Reason
Possible root causes:

Configuration error

Failure on radio

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the (RF power) configuration of the radio and correct if necessary.
...................................................................................................................................................................................................

At the WMS, check for additional alarms, for example SelfTestFailure or


InitialisationFailure. Perform a reset action of the Radio object to reset and initialize the
radio.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-467
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4174_00014 - rFOverdrive

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, request Lucent customer support to check why the radio is
operating at a higher than normal power level.
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-468
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4175_00014 - rFPathMismatch

....................................................................................................................................................................................................................................

OneBTS_4175_00014 - rFPathMismatch
Description

The hardware of the RF-path does not fit together.


rFPathMismatch
Alarm Code

OneBTS_4175_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No traffic possible on associated cell.

Reason
Possible root causes:

The combination of TTLNA and DAS equipment is not supported.

The combination of Radio and Amplifier board is not supported.

Filter, Radio and Amplifier boards do not support the same band class.

The supported frequency range does not fit into a known frequency band.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract detailed information about the mismatch from the additionalText of
the alarm.
...................................................................................................................................................................................................

At the WMS, check TTLNA and DAS configuration if required.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-469
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4175_00014 - rFPathMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, exchange Radio, Filter and/or Amplifier hardware as required.If the alarm
is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-470
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4179_00014 - samplingReceiverFailure

....................................................................................................................................................................................................................................

OneBTS_4179_00014 - samplingReceiverFailure
Description

Radio software failed to read data from the sampling receiver circuit.
samplingReceiverFailure
Alarm Code

OneBTS_4179_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


No impact on service. Spectrum management will be impacted when a measurement is required.

Reason
Hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-471
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4179_00014 - samplingReceiverFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-472
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4183_00014 - selfTestFailure

....................................................................................................................................................................................................................................

OneBTS_4183_00014 - selfTestFailure
Description

The Radio has failed the board level self test (BLST).
selfTestFailure
Alarm Code

OneBTS_4183_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The Radio cannot be initiated to service. No calls in this cell are possible.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the Radio is mounted correctly.


...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-473
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4183_00014 - selfTestFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-474
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4197_00014 - synthesizerFailure122MHz

....................................................................................................................................................................................................................................

OneBTS_4197_00014 - synthesizerFailure122MHz
Description

The 122 MHz synthesizer has failed.


synthesizerFailure122MHz
Alarm Code

OneBTS_4197_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


The Radio is reset and reinitialized autonomously.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the Node B, make sure that the cabling on the Oscillator Module and CTU is OK.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the WMS, check for and clear any Oscillator Module or CTU alarms.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-475
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4197_00014 - synthesizerFailure122MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-476
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4198_00014 - synthesizerFailure15MHz

....................................................................................................................................................................................................................................

OneBTS_4198_00014 - synthesizerFailure15MHz
Description

The 15 MHz synthesizer has failed.


synthesizerFailure15MHz
Alarm Code

OneBTS_4198_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are dropped.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization is completed.


...................................................................................................................................................................................................

At the Node B, make sure that the cabling on the Oscillator Module and CTU is OK.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.


...................................................................................................................................................................................................

At the WMS, check for and clear any Oscillator Module and CTU alarms.
...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-477
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4198_00014 - synthesizerFailure15MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-478
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4203_00014 - toneGeneratorFailure

....................................................................................................................................................................................................................................

OneBTS_4203_00014 - toneGeneratorFailure
Description

The onboard tone generator circuit has failed.


toneGeneratorFailure
Alarm Code

OneBTS_4203_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


No impact on service. Result of Rx antenna test is invalid, further Rx antenna tests are rejected

Reason
Hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the WMS, reset the Radio object to initialize the Radio and clear the alarm.
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

At the WMS, start another Rx antenna test.. If the alarm is not reported again, the
procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-479
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4203_00014 - toneGeneratorFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the Radio object


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

At the WMS, start another Rx antenna test.. If the alarm is not reported again, the
procedure is completed.
...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-480
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4204_00014 - transmitGainLimitExceeded

....................................................................................................................................................................................................................................

OneBTS_4204_00014 - transmitGainLimitExceeded
Description

The transmit close loop gain control is out of range.


transmitGainLimitExceeded
Alarm Code

OneBTS_4204_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

MAJOR

Impact on Node B operation


Call capacity in the cell served by this Radio is reduced.

Reason
Possible root causes:

Transmitter failure

Cabling problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

1
If...

Then...

This alarm is reported by one Radio,

Go to step 2.

This alarm is reported by more


Radios,

Go to step 9.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-481
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4204_00014 - transmitGainLimitExceeded

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, make sure that the cabling between the Radio, transmit power amplifier
and filter is OK.
...................................................................................................................................................................................................

At the WMS, solve any TxAmp alarms.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-482
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4205_00014 - transmitterSwitchFailure

....................................................................................................................................................................................................................................

OneBTS_4205_00014 - transmitterSwitchFailure
Description

Switch on/off of the transmitter failed


transmitterSwitchFailure
Alarm Code

OneBTS_4205_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Radio reinitialization has been completed.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-483
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4205_00014 - transmitterSwitchFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-484
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4206_00014 - transmitterSwitchOff

....................................................................................................................................................................................................................................

OneBTS_4206_00014 - transmitterSwitchOff
Description

The transmitter is currently turned off due to the switch on the front panel of the radio
circuit pack is set to off.
transmitterSwitchOff
Alarm Code

OneBTS_4206_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

warning

Impact on Node B operation


This is not really an indication of a problem but a status report. All calls in this cell are lost.

Reason
Transmitter failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, turn the Tx front panel switch on the Radio to the On position.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-485
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4208_00014 - txActivationMalfunction

....................................................................................................................................................................................................................................

OneBTS_4208_00014 - txActivationMalfunction
Description

The Radio has failed to activate the transmitter.


txActivationMalfunction
Alarm Code

OneBTS_4208_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The cell served by this Radio is not operational. No traffic in this cell is possible.

Reason
Radio transmitter switched off due to hardware or software problems.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait for Radio reinitialization has been completed


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-486
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4208_00014 - txActivationMalfunction

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-487
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4213_00014 - underTemperature

....................................................................................................................................................................................................................................

OneBTS_4213_00014 - underTemperature
Description

The temperature is below the specified limit.


underTemperature
Alarm Code

OneBTS_4213_00014

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/Radio

Object Type

Radio

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


All calls are dropped immediately. Call processing on the cell is blocked, so no new calls are
accepted.

Reason
Low temperature.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for Frame, AmpShelfFan and DigitalShelfFan alarms related to heat
management system or fan problems, and perform the fault clearance procedure for these
alarms.
...................................................................................................................................................................................................

At the WMS, reset the Radio object, if the underTemperature alarm has been reported
several times and so the Radio has been isolated. If the alarm has been cleared and is not
reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the Radio object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-488
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


Radio Alarms

OneBTS_4213_00014 - underTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-489
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

Overview

....................................................................................................................................................................................................................................

RFHead Alarms
Overview
Purpose

The following alarms are generated by the RFHead.


Contents
OneBTS_4009_00032 - backgroundDistributionFailure

2-492

OneBTS_4013_00032 - boardGenericMismatch

2-494

OneBTS_4017_00032 - clockFailure

2-496

OneBTS_4021_00032 - communicationFailure

2-498

OneBTS_4022_00032 - configurationMismatch

2-500

OneBTS_4025_00032 - criticalGainFailure

2-502

OneBTS_4028_00032 - criticalTransmitterAlarm

2-504

OneBTS_4032_00032 - dCInputFailure

2-506

OneBTS_4036_00032 - diversityImbalance

2-508

OneBTS_4040_00032 - externalAlarmPort0

2-510

OneBTS_4041_00032 - externalAlarmPort1

2-512

OneBTS_4052_00032 - externalAlarmPort2

2-514

OneBTS_4063_00032 - externalAlarmPort3

2-516

OneBTS_4074_00032 - externalAlarmPort4

2-518

OneBTS_4075_00032 - externalAlarmPort5

2-520

OneBTS_4081_00032 - fanFault

2-522

OneBTS_4082_00032 - fibreLOF

2-523

OneBTS_4083_00032 - fibreLOS

2-524

OneBTS_4084_00032 - fibreRAI

2-526

OneBTS_4085_00032 - fibreSAPDefect

2-527

OneBTS_4086_00032 - fibreSigLow

2-529

OneBTS_4104_00032 - hardwareModelMismatch

2-530

OneBTS_4110_00032 - initialisationFailure

2-531

OneBTS_4111_00032 - internalGainFailure

2-536

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RFHead Alarms

Overview

....................................................................................................................................................................................................................................

OneBTS_4112_00032 - internalPowerFailure

2-537

OneBTS_4113_00032 - intruderAlarm

2-539

OneBTS_4150_00032 - noncriticalTransmitterAlarm

2-541

OneBTS_4153_00032 - opticalTransceiverMasterPortFailure

2-543

OneBTS_4154_00032 - overTemperature

2-544

OneBTS_4164_00032 - receiver1Failure

2-545

OneBTS_4165_00032 - receiver2Failure

2-547

OneBTS_4166_00032 - receiverFailure

2-551

OneBTS_4167_00032 - receiveTestToneGeneratorFailure

2-553

OneBTS_4168_00032 - receiveVSWR1Failure

2-555

OneBTS_4169_00032 - receiveVSWR2Failure

2-556

OneBTS_4174_00032 - rFOverdrive

2-557

OneBTS_4183_00032 - selfTestFailure

2-558

OneBTS_4194_00032 - softwareFailure

2-560

OneBTS_4199_00032 - temperatureOutOfRange

2-561

OneBTS_4207_00032 - txActivationFailure

2-563

OneBTS_4209_00032 - txVSWRFailure

2-564

OneBTS_4210_00032 - txVSWRPartialFailure

2-565

OneBTS_4212_00032 - unauthorizedLoginAttempts

2-567

OneBTS_4213_00032 - underTemperature

2-568

OneBTS_4220_00032 - warmup

2-569

OneBTS_4223_00032 - selfTestPartialFailure

2-571

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4009_00032 - backgroundDistributionFailure

....................................................................................................................................................................................................................................

OneBTS_4009_00032 - backgroundDistributionFailure
Description

The background distribution of new RFHead software has failed.


backgroundDistributionFailure
Alarm Code

OneBTS_4009_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

warning

Impact on Node B operation


No immediate impact on service. When upgrading the Node B the RF Head might not come up
on the new software and so no calls would be possible on this cell.

Reason
Equipment failure. Node B software delivery failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, start the download of Node B software again and wait for completion of
download and distribution.If the suState attribute of NodeB object is changed to
"distributionComplete" and the alarm is cleared and not reported again, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, check whether the alarm is reported by all RF Heads. If so, contact
Alcatel-Lucent customer support to verify the NodeB software delivery and continue with
step 1 in case of a new NodeB software delivery.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4009_00032 - backgroundDistributionFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

At the WMS, wait for completion of the distributionIf the suState attribute of NodeB
object is changed to "distributionComplete" and the alarm is cleared and not reported
again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the Node B, replace the RFHead.


...................................................................................................................................................................................................

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

10

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

11

11. At the WMS, wait for completion of the distribution.If the suState attribute of NodeB
object is changed to "distributionComplete" and the alarm is cleared and not reported
again, the procedure is completed.
...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4013_00032 - boardGenericMismatch

....................................................................................................................................................................................................................................

OneBTS_4013_00032 - boardGenericMismatch
Description

The software on the RFHead could not be updated to the current version stored on the
URC, because the download failed.
boardGenericMismatch
Alarm Code

OneBTS_4013_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The RF Head can not be initiated to service. No calls in this cell are possible.

Reason
Hardware failure. Corrupt RF Head image.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the RF Head reinitialization is completed.If the alarm is cleared
and not reported again, the procedure is completed.
...................................................................................................................................................................................................

If the NodeB has been upgraded to a new NodeB software version, continue with step 3.
Otherwise go to step 7.
...................................................................................................................................................................................................

At the WMS, downgrade the NodeB to the previous NodeB software


...................................................................................................................................................................................................

At the WMS, download the new NodeB software again.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4013_00032 - boardGenericMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for backgroundDistributionFailure alarms and perform the fault
clearance procedure for these alarms
...................................................................................................................................................................................................

At the WMS, upgrade the NodeB to the new NodeB software version. If the alarm is not
reported again, the procedure is completed. If the problem persists, contact Alcatel-Lucent
customer support
...................................................................................................................................................................................................

At the WMS, check the state of the current NodeB software version via remote RMT. If
the state is not GOOD, reset the NodeB object.If the alarm is cleared, the procedure is
completed Result: The NodeB automatically downloads missing/corrupted software files
from the FTP server (WMS) and updates the software on the RF Head.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

10

10. At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

11

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4017_00032 - clockFailure

....................................................................................................................................................................................................................................

OneBTS_4017_00032 - clockFailure
Description

One or more digital clocks and/or the frequency reference have failed.
clockFailure
Alarm Code

OneBTS_4017_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


The RF Head is out of service. All calls in the cell are lost.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the RF Head reinitialisation is completed.If the alarm is cleared,
the procedure is completed
...................................................................................................................................................................................................

At the WMS, check for alarms of CTU and OM objects and perform the fault clearance
procedure of these alarms.If the clockFailure alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the OCM object.


...................................................................................................................................................................................................

At the WMS, reset the OCM object.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RFHead Alarms

OneBTS_4017_00032 - clockFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the OCM object. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the RF Head, check the CPRI link and take the appropriate action.If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4021_00032 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00032 - communicationFailure
Description

Heartbeat synchronisation between the RFHead and the URC has been lost or timeout
occured during initialisation of the RFHead.
communicationFailure
Alarm Code

OneBTS_4021_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head.

Reason
Possible root causes:

Equipment failure

Link failure

Timing problem

Distribution of RRH-image during NodeB upgrade

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check, whether a NodeB software upgrade is ongoing. If NodeB upgrade is
ongoing, wait until distribution of RRH-image to RRHs is completed and
communicationFailure alarm is cleared. It may take up to 10 minutes to clear
communicationFailure alarm. In case of daisy chain configurations RRH nearer to d2U
will clear communicationFailure alarm first. If the alarm is cleared, the procedure is
completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4021_00032 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, wait until the RFHead reinitialization is completed.


If the alarm is cleared, the procedure is completed
...................................................................................................................................................................................................

At the WMS, check the administrative state of MO CTU. Unlock MO CTU, if required.
If the alarm is cleared, the procedure is completed
...................................................................................................................................................................................................

At the WMS, check for CTU & OM alarms and perform the fault clearance procedure of
these alarms.
If the communicationFailure alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for other RFHead alarms related to link failures of this RFHead or of
upstream RFHeads in case of daisy chain and perform the fault clearance procedure for
these alarms.
If the communicationFailure alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the Node B, replace the RFHead.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RFHead Alarms

OneBTS_4022_00032 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00032 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No Service available in this cell.

Reason
Configuration mismatch due to multicarrier.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, decide whether the present multicarrier configuration which is indicated by
the existence of oneBTSCell objects with rdn 2126 should go back to singlecarrier
mode. In case of reconfiguration to singlecarrier mode, continue with step 2.
Otherwise extract the additional information from the additional text of the alarm in order
to 1169 identify the multicarrier configuration mismatch:
IF

THEN

LF_RFHEAD_ERROR_NO_MULTICARRIER_SUPPORT; No
multicarrier support in case of cpri-xover

continue with step 5

LF_RFHEAD_ERROR_NO_MULTICARRIER_SUPPORT; No
multicarrier support if RF Head is not the first in a daisy chain

continue with step 7

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RFHead Alarms

OneBTS_4022_00032 - configurationMismatch

....................................................................................................................................................................................................................................

LF_RFHEAD_ERROR_NO_MULTICARRIER_SUPPORT; No
multicarrier support if RF Head is RRH2x

continue with step 9

...................................................................................................................................................................................................

At the WMS, remove OneBTSCell objects with rdns 2126.


...................................................................................................................................................................................................

At the WMS, lock & unlock MO OneBTSEquipment.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

Make sure that no CPRI crossover is used.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

Make sure that no daisy chain is present.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

10

At the RF Head, replace the RF Head by single Tx RRH.


...................................................................................................................................................................................................

11

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

12

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

13

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4025_00032 - criticalGainFailure

....................................................................................................................................................................................................................................

OneBTS_4025_00032 - criticalGainFailure
Description

The transmit gain algorithm of the RF Head has experienced a critical fault.
criticalGainFailure
Alarm Code

OneBTS_4025_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

CRITICAL

Impact on Node B operation


The RF Head is out of service. All calls in this cell are lost.

Reason
Hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the alarm is cleared automatically.If the alarm is cleared and not
reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4025_00032 - criticalGainFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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2-503
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4028_00032 - criticalTransmitterAlarm

....................................................................................................................................................................................................................................

OneBTS_4028_00032 - criticalTransmitterAlarm
Description

The RF Head experienced a critical transmitter failure.


criticalTransmitterAlarm
Alarm Code

OneBTS_4028_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

CRITICAL

Impact on Node B operation


The RF Head is out of service. All calls in the cell are lost.

Reason
Hardware failure in the TX chain.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for clockFailure alarms of this RFHead and perform the fault
clearance procedure of these alarms. If the criticalTransmitterAlarm alarm is cleared and
not raised again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for temperature alarms of this RFHead and perform the fault
clearance procedure of these alarms. If the criticalTransmitterAlarm alarm is cleared and
not raised again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, use NodeB Monitor Tool Set to monitor the transmit path and take the
appropriate action. If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RFHead Alarms

OneBTS_4028_00032 - criticalTransmitterAlarm

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object. If the alarm is cleared and not reported again,
the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RFHead, replace the RFHead.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4032_00032 - dCInputFailure

....................................................................................................................................................................................................................................

OneBTS_4032_00032 - dCInputFailure
Description

Low or high DC input is being detected.


dCInputFailure
Alarm Code

OneBTS_4032_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

powerProblem

Severity

CRITICAL

Impact on Node B operation


The RF Head is out of service. All calls in the Cell are lost.

Reason
Power problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the RF Head reinitialisation is completed.If the alarm is cleared
and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the RF Head, ensure that the DC input voltage is correct


...................................................................................................................................................................................................

At the WMS, lock, reset and unlock the RFHead object.If the alarm is cleared, the
procedure is completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4032_00032 - dCInputFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4036_00032 - diversityImbalance

....................................................................................................................................................................................................................................

OneBTS_4036_00032 - diversityImbalance
Description

The delta between receive antenna 1 and receive antenna 2 has exceeded a specified
threshold.
diversityImbalance
Alarm Code

OneBTS_4036_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

receiverFailure

Severity

minor

Impact on Node B operation


The Cell is degraded. The alarm is raised, if the threshold has been exceeded for at least 1 hour
or if the threshold has been exceeded for at least 15 minutes several times a day. The alarm is
cleared after 24 hour clear delay or after a RF Head reset.

Reason
Antenna problems or receive failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for other RF Head alarms related to receive path problems and
perform the fault clearance procedure of these alarmsIf the diversityImbalance alarm is
cleared, the procedure is completed
...................................................................................................................................................................................................

At the RF Head, ensure that the rx path 1 and 2 are working properly.

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RFHead Alarms

OneBTS_4036_00032 - diversityImbalance

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4040_00032 - externalAlarmPort0

....................................................................................................................................................................................................................................

OneBTS_4040_00032 - externalAlarmPort0
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort0
Alarm Code

OneBTS_4040_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. . The Node B has set this information according to the
RFHead::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-510
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4040_00032 - externalAlarmPort0

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-511
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4041_00032 - externalAlarmPort1

....................................................................................................................................................................................................................................

OneBTS_4041_00032 - externalAlarmPort1
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort1
Alarm Code

OneBTS_4041_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. . The Node B has set this information according to the
RFHead::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-512
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4041_00032 - externalAlarmPort1

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-513
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4052_00032 - externalAlarmPort2

....................................................................................................................................................................................................................................

OneBTS_4052_00032 - externalAlarmPort2
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort2
Alarm Code

OneBTS_4052_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. . The Node B has set this information according to the
RFHead::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-514
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4052_00032 - externalAlarmPort2

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-515
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4063_00032 - externalAlarmPort3

....................................................................................................................................................................................................................................

OneBTS_4063_00032 - externalAlarmPort3
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort3
Alarm Code

OneBTS_4063_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. . The Node B has set this information according to the
RFHead::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-516
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4063_00032 - externalAlarmPort3

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-517
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4074_00032 - externalAlarmPort4

....................................................................................................................................................................................................................................

OneBTS_4074_00032 - externalAlarmPort4
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort4
Alarm Code

OneBTS_4074_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. . The Node B has set this information according to the
RFHead::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-518
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4074_00032 - externalAlarmPort4

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-519
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4075_00032 - externalAlarmPort5

....................................................................................................................................................................................................................................

OneBTS_4075_00032 - externalAlarmPort5
Description

This string is derived from the externalAlarm attribute.


externalAlarmPort5
Alarm Code

OneBTS_4075_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The system impact depends on the nature of the external equipment connected to the external
alarm port.

Reason
The root cause depends on the nature of the external equipment connected to the external alarm
port.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Extract the user-defined specificProblem and user-defined additionalText from the


additional text of the alarm. . The Node B has set this information according to the
RFHead::externalAlarms attribute.
...................................................................................................................................................................................................

Request a service technician to take action depending upon the user-defined specific
problem.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-520
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4075_00032 - externalAlarmPort5

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-521
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4081_00032 - fanFault

....................................................................................................................................................................................................................................

OneBTS_4081_00032 - fanFault
Description

The internal fan of the RF Head has encountered a fault.


fanFault
Alarm Code

OneBTS_4081_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


May lead to overheating of the RF Head.

Reason
The internal fan equipment within the RF Head has reported a failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Determine the cause of the Fan failure and repair it.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-522
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4082_00032 - fibreLOF

....................................................................................................................................................................................................................................

OneBTS_4082_00032 - fibreLOF
Description

The master port of the previous RF Head or the slave port of this RF Head has
encountered a loss of frame.
fibreLOF
Alarm Code

OneBTS_4082_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

communicationsAlarm

Probable Cause

lossOfFrame

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head and in case of daisy chain configuration for downstream
RF Head(s).

Reason
Framing of the signal is corrupt.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait 5 minutes for alarm clearance.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B or RF Head, check the CPRI link between the BBU or previous RF Head
and this RF Head and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-523
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4083_00032 - fibreLOS

....................................................................................................................................................................................................................................

OneBTS_4083_00032 - fibreLOS
Description

The master port of the previous RF Head or the slave port of this RF Head has
encountered a loss of signal.
fibreLOS
Alarm Code

OneBTS_4083_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head and in case of daisy chain configuration for downstream
RF Head(s).

Reason
Link failure or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for optical transceiver failure alarm of CPRIPort or previous RFHead
and perform the fault clearance procedure of this alarm.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check if the additionalText of the alarm indicates an optical transceiver
failure of the upstream RFHead (LF_RFHEAD_ERROR_LINK_PORT_TCVR_FAIL). If
so check the master port transceiver of the upstream RFHead.If the alarm is cleared, the
procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-524
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4083_00032 - fibreLOS

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, wait 5 minutes for alarm clearance.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B or RF Head, check the CPRI link between the BBU or previous RF Head
and this RF Head and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-525
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4084_00032 - fibreRAI

....................................................................................................................................................................................................................................

OneBTS_4084_00032 - fibreRAI
Description

The master port of the previous RF Head or the slave port of this RF head has
encountered a remote alarm signal.
fibreRAI
Alarm Code

OneBTS_4084_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head and in case of daisy chain configuration for downstream
RF Head(s).

Reason
Link failure or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait 5 minutes for alarm clearance.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B or RF Head, check the CPRI link between the BBU or previous RF Head
and this RF Head and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-526
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4085_00032 - fibreSAPDefect

....................................................................................................................................................................................................................................

OneBTS_4085_00032 - fibreSAPDefect
Description

The master port of the previous RF Head or the slave port of this RF Head has
encountered a service access point defect.
fibreSAPDefect
Alarm Code

OneBTS_4085_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


All calls in the cells served by RF Heads connected to the CPRIPort are lost.

Reason
Link failure or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait 5 minutes for alarm clearance.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, check for link alarms of the RF Head connected to this CPRI port and
perform the fault clearance procedure for these alarms.If the CPRI port alarm is cleared,
the procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the CPRI link and take the appropriate action.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-527
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4085_00032 - fibreSAPDefect

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-528
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4086_00032 - fibreSigLow

....................................................................................................................................................................................................................................

OneBTS_4086_00032 - fibreSigLow
Description

The master port of the previous RF head or the slave port of this RF Head has
encountered a low optical signal.
fibreSigLow
Alarm Code

OneBTS_4086_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

minor

Impact on Node B operation


Communication to this RF Head and in case of daisy chain configuration to downstream RF
Head(s) may be affected.

Reason
Link failure or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B or RF Head, check the CPRI link between the BBU or previous RF Head
and this RF Head and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-529
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4104_00032 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00032 - hardwareModelMismatch
Description

The detected hardware model does not match the expected hardware model.
hardwareModelMismatch
Alarm Code

OneBTS_4104_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Configuration problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check the attributes detectedRFHeadHardwareModel and


expectedRFHeadHardwareModel of RFHead Object and make sure that they have the
same value.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-530
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4110_00032 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00032 - initialisationFailure
Description

The RFHead module failed to initialise properly.


initialisationFailure
Alarm Code

OneBTS_4110_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The RF Head cannot be initiated to service. No calls in this cell are possible.

Reason
Possible root causes:

Equipment failure

Adjustable delay limit exceeded

Current delay exceeded: RF Head detected, which requires a higher delay

Type of RF Head is not correct for the intended configuration, i.e CPRI Cross-Over is
configured with RRH2x or Antenna Cross-Connect is configured with RRH1X

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-531
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4110_00032 - initialisationFailure

....................................................................................................................................................................................................................................

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the additionalText of the alarm.


If...

Then...

the additionalText indicates that


delay data are missing
("LF_RFHEAD_ERROR_DELAY_
DATA_MISSING"),

go to step 2.

the additionalText indicates that


adjustable delay limit has exceeded
("LF_RFHEAD_ERROR_ADJ_
DELAY_LIMIT_EXCEEDED"),

go to step 14.

go to step 18.
the additionalText indicates that the
current delay has been exceeded
("LF_RFHEAD_ERROR_CURRENT_
DELAY_EXCEEDED"),
the additionalText indicates
(LF_RFHEAD_ERROR_INIT_
FAIL)

go to step 21.

go to step 26.
the additionalText indicates
(LF_RFHEAD_ERROR_UNKNOWN_
HW_MODEL)
Otherwise

go to step 23.

...................................................................................................................................................................................................

At the WMS, check whether other RFHead objects in the same daisy chain (with identical
associatedCPRIPort attribute) also report initialisationFailure alarm. Perform the fault
clearance procedure of that RFHead object, which is the first one in the daisy chain. If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock, reset and unlock the OneBTSEquipment object. If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

If the RFHead is directly connected to the CPRIPort object, continue with step 5.
Otherwise continue with step 10.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-532
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4110_00032 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

At the NodeB, replace the CTP board in case of d4U or replace the whole d2U in case of
d2U.
...................................................................................................................................................................................................

At the WMS, unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the upstream RFHead object.


...................................................................................................................................................................................................

10

At the WMS, replace the upstream RFHead.


...................................................................................................................................................................................................

11

At the WMS, unlock the upsteam RFHead object.


...................................................................................................................................................................................................

12

At the WMS, lock, reset and unlock the OneBTSEquipment object. If the alarm is cleared
and not reported again, the procedure is completed.
...................................................................................................................................................................................................

13

If the alarm persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

14

At the NodeB and RF Heads, make sure that the difference in meter fibre between the
farthest and the nearest RF Head of all RF Heads of the NodeB does not exceed the limit.
Note that adjDelayUp, adjDelayUpLimit, adjDelayDown and adjDelayDownLimit are
reported in the additionalText of the alarm.Either decrease the length of the fibre of the
farthest RF Head or increase the length of the fibre of this RF Head.
...................................................................................................................................................................................................

15

At the WMS, lock the OneBTSEquipment object


...................................................................................................................................................................................................

16

At the WMS, reset the OneBTSEquipment object

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-533
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4110_00032 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

17

At the WMS, unlock the OneBTSEquipment object. If the alarm is cleared and not
reported again, the procedure is completed. If the problem persists, contact Alcatel-Lucent
customer support.
...................................................................................................................................................................................................

18

At WMS, lock the OneBTSEquipment object.


...................................................................................................................................................................................................

19

At WMS, reset the OneBTSEquipment object. After the reset OneBTS uses increased
current delay sufficient for this RF Head.
...................................................................................................................................................................................................

20

At WMS, unlock the OneBTSEquipment object.


If the alarm is cleared and not reported again, the procedure is completed.
If the problem persists, contact Alcatel-Lucent customer support.
...................................................................................................................................................................................................

21

At the WMS, check whether the RFHead is configured to CPRI cross-over or antenna
cross connect which is indicated by rxMode attribute of MO RFHead being equal to
cPRiCrossConnect or antennaCrossConnect respectively.
If detectedRFHeadHardwareModel is equal to rRH2x60_850 or rRH2x60_1900 and
rxMode attribute is equal to cPRiCrossConnect or detectedRFHeadHardwareModel is
equal to one of rRH_40_08, rRH_40_19, rRH_60_08, rRH_60_19 and rxMode attribute
is equal to antennaCrossConnect, continue with step 22. Otherwise continue with step 26.
...................................................................................................................................................................................................

22

It is likely that there is a configuration mismatch such that CPRI Cross-Over is configured
with RRH2X or Antenna Cross-Connect is configured with RRH1X. Use the remote
RMT tool to update "RxMode=cPRiCrossOver" for RRH1X and
"RxMode=antennaCrossConnect" for RRH2X.
...................................................................................................................................................................................................

23

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

24

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

25

At the WMS, unlock the RFHead object. If the alarm is cleared, the procedure is
completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-534
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4110_00032 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

26

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

27

At the RFHead, replace the RFHead.


...................................................................................................................................................................................................

28

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

29

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

30

At the WMS, lock, reset and unlock the OneBTSEquipment object. If the alarm is cleared
and not reported again, the procedure is completed.
...................................................................................................................................................................................................

31

If the problem persists, contact Alcatel-Lucent customer support..


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-535
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4111_00032 - internalGainFailure

....................................................................................................................................................................................................................................

OneBTS_4111_00032 - internalGainFailure
Description

The internal transmit gain of the RF Head does not match the expected gain.
internalGainFailure
Alarm Code

OneBTS_4111_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitterFailure

Severity

minor

Impact on Node B operation


Radio output power variance is to be expected. The transmit spectrum may break mask. The
alarm is cleared after 10 min. clear delay or after a RF Head reset.

Reason
Cabling problem or hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

The reason for the gain error must be determined and rectified.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-536
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4112_00032 - internalPowerFailure

....................................................................................................................................................................................................................................

OneBTS_4112_00032 - internalPowerFailure
Description

The RFHead has detected a fault with its internal power supply.
internalPowerFailure
Alarm Code

OneBTS_4112_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

powerProblem

Severity

CRITICAL

Impact on Node B operation


The RF Head is out of service. All calls in this cell are lost.

Reason
Equipment failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the reinitialisation of the RF Head is completed. If the alarm is
cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-537
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4112_00032 - internalPowerFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-538
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4113_00032 - intruderAlarm

....................................................................................................................................................................................................................................

OneBTS_4113_00032 - intruderAlarm
Description

The access panel on the RFHead is open. This alarm will remain active as long as the RF
Head access panel is open
intruderAlarm
Alarm Code

OneBTS_4113_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

physicalViolation

Probable Cause

intrusionDetection

Severity

MAJOR

Impact on Node B operation


None.

Reason
Possible root causes:

The access panel has been opened by an unauthorized person.

The access panel contacts may be faulty.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

1. Perform the safety actions defined by the network operator.


...................................................................................................................................................................................................

At the RF Head, ensure that the RF Head shows no signs of vandalism or a faulty access
panel contact. Repair damaged access panel contacts and any other visible damage.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-539
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4113_00032 - intruderAlarm

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-540
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4150_00032 - noncriticalTransmitterAlarm

....................................................................................................................................................................................................................................

OneBTS_4150_00032 - noncriticalTransmitterAlarm
Description

The RF Head experienced a minor transmitter failure.


noncriticalTransmitterAlarm
Alarm Code

OneBTS_4150_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

warning

Impact on Node B operation


RF Head may not satisfy 3GPP spectrum mask.The alarm is cleared with a clear delay of 1 hour.

Reason
Possible root causes:

hardware failure

software failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the alarm characteristics. If the alarm is pending several hours
(especially if the alarm is raised after RRH reset) it is an indication for an RRH hardware
failure. In this case, continue with step 2. Otherwise it is an indication for a software
failure. In this case, continue with step 6.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RFHead, replace the RFHead.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-541
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4150_00032 - noncriticalTransmitterAlarm

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, to get additional information about the software failure: via FTP/SFTP,
from the NodeB filestore /var/rfhead/<sectorId>-<perSectorId>_log/, retrieve the RFHead
log file rfh<sectorId><perSectorId>.log.gz, where <sectorId> and <perSectorId> are
derived from the DN of the RFHead (RFHead=<sectorId><perSectorId>).This file is for
Alcatel-Lucent internal use only.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support and provide the log file of the RFHead.
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-542
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4153_00032 - opticalTransceiverMasterPortFailure

....................................................................................................................................................................................................................................

OneBTS_4153_00032 - opticalTransceiverMasterPortFailure
Description

This alarm indicates that the masterport optical transceiver hardware of the RF Head has
failed. The masterport transceiver is responsible for downstream CPRI communications.
Thus, communication with downstream RF Head(s) is not possible.
opticalTransceiverMasterPortFailure
Alarm Code

OneBTS_4153_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


No service available for this RF Head and in case of daisy chain configuration for downstream
RF Head(s).

Reason
Optical transceiver failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Wait 5 minutes for alarm clearance. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the previous RF Head, check the transceiver hardware of the master port and replace
the RF Head if required.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-543
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4154_00032 - overTemperature

....................................................................................................................................................................................................................................

OneBTS_4154_00032 - overTemperature
Description

The RF head is over the operational temperature limit but the RF head is still operational.
overTemperature
Alarm Code

OneBTS_4154_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

warning

Impact on Node B operation


Service may be degraded. If RF Head temperature rises further, the RF Head will be disabled.
The alarm is cleared with a clear delay of several minutes.

Reason
High temperature.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the RF Head, check the environment of the RF Head. Repair the environment if
required.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-544
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4164_00032 - receiver1Failure

....................................................................................................................................................................................................................................

OneBTS_4164_00032 - receiver1Failure
Description

The RF Head is experiencing difficulty in the first receive path. A failure of the External
Rx Amplifier (TTLNA) in Rx Path 1 will also trigger this alarm.
receiver1Failure
Alarm Code

OneBTS_4164_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


Call capacity is degraded. The alarm is cleared after a clear delay of 1 hour or after a RF Head
reset.

Reason
Receive failure or equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether the receiverFailure alarm is pending and perform the fault
clearance procedure for that alarm.If the receiver1Failure alarm is cleared, the procedure
is completed.
...................................................................................................................................................................................................

At the RF Head,ensure that the Rx antenna of Rx path 1 is working properly. If required,


replace the Rx antenna.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-545
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4164_00032 - receiver1Failure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the RF Head, ensure that the external Rx amplifier (TTLNA) of Rx path 1 is working
properly. If required, replace the Rx amplifier.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-546
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4165_00032 - receiver2Failure

....................................................................................................................................................................................................................................

OneBTS_4165_00032 - receiver2Failure
Description

The RF Head is experiencing difficulty in the second receive path. A failure of the
External Rx Amplifier (TTLNA) in Rx Path 2 will also trigger this alarm.
receiver2Failure
Alarm Code

OneBTS_4165_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


Cell capacity is degraded.

Reason
Equipment malfunction
In case of CPRI Cross-over or Antenna Cross-Connect sibling RRH (carrying second receive
path) hasnt been detected.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the additional text of the alarm.


If the additional text indicates that the sibling RRH is missing (-> LF_RFHEAD_ERROR_RXONLY_RFH_MISSING) continue with step 2.
Otherwise continue with step 17.
...................................................................................................................................................................................................

At the WMS check whether the RFHead is configured to CPRI cross-over or antenna
cross connect.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-547
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4165_00032 - receiver2Failure

....................................................................................................................................................................................................................................

The RFHead is in cross-over configuration, if rxMode attribute of MO RFHead is equal


to cPRiCrossConnect. If the RFHead is configured to CPRI cross-over continue with step
3.
The RFHead is in antenna cross connect configuration, if rxMode attribute of MO
RFHead is equal to antennaCrossConnect. If the RFHead is configured to antenna cross
connect continue with step 10.
...................................................................................................................................................................................................

At the WMS, decide whether the RFHead should be configured to CPRI cross-over. In
case of CPRI cross-over continue with step 4. Otherwise continue with step 7.
...................................................................................................................................................................................................

Case CPRI cross-over: if the alarm is raised for MO RFHead with rdn=<sectorld>1 then
MO RFHead with rdn=<sectorld>2 will be affected by an issue - and vice versa.
At the WMS, make sure, that another RFHead in the same sector is available, supports the
same band and is also configured to CPRI cross-over. Use the remote RMT tool to update
local configuration in the backplane of the other RFHead.
Select "RxMode=cPRiCrossOver" on the Configure RRH GUI to enable CPRI
cross-over.
...................................................................................................................................................................................................

At the WMS, lock, reset and unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

If the alarm is cleared and not reported again, the procedure is completed.
If the alarm persists, contact Alcatel-Lucent customer support.
...................................................................................................................................................................................................

Case no CPRI cross-over: At the WMS, use the remote RMT tool to update local
configuration in the backplane of the RFHead.
Select "RxMode=Simplex or Duplex" on the Configure RRH GUI to disable CPRI
crossover.
...................................................................................................................................................................................................

At the WMS, lock, reset and unlock the OneBTSEquipment object


...................................................................................................................................................................................................

If the alarm is cleared and not reported again, the procedure is completed.
If the alarm persists, contact Alcatel-Lucent customer support
...................................................................................................................................................................................................

10

At the WMS, decide whether the RFHead should be configured to antenna cross connect.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-548
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4165_00032 - receiver2Failure

....................................................................................................................................................................................................................................

In case of antenna cross connect continue with step 11.


Otherwise continue with step 14.
...................................................................................................................................................................................................

11

Case antenna cross connect:


In case the alarm is raised

for MO RFHead with rdn 11 or 12 then there is an issue at MO RFHead with rdn 31
or 32
for MO RFHead with rdn 21 or 22 then there is an issue at MO RFHead with rdn 11
or 12
for MO RFHead with rdn 31 or 32 then there is an issue at MO RFHead with rdn 21
or 22

At the WMS, make sure, that another RFHead (sibling RFHead) as listed above is
available, supports the same band and is also configured to antenna cross connect.
Use the remote RMT tool to enable antenna cross connect by selecting
"RxMode=antennaCrossConnect" on the Configure RRH GUI.
...................................................................................................................................................................................................

12

At the WMS, lock, reset and unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

13

If the alarm is cleared and not reported again, the procedure is completed.
If the alarm persists, contact Alcatel-Lucent customer support.
...................................................................................................................................................................................................

14

Case no antenna cross connect: At the WMS, use the remote RMT tool to disable antenna
cross connect by selecting "RxMode=Simplex or Duplex" on the Configure RRH GUI.
...................................................................................................................................................................................................

15

At the WMS, lock, reset and unlock the OneBTSEquipment object.


...................................................................................................................................................................................................

16

If the alarm is cleared and not reported again, the procedure is completed.
If the alarm persists, contact Alcatel-Lucent customer support.
...................................................................................................................................................................................................

17

At the WMS, check whether the receiverFailure alarm is pending and perform the fault
clearance procedure for that alarm.
If the receiver2Failure alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-549
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4165_00032 - receiver2Failure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

18

At the RF Head, ensure that the Rx antenna of Rx path 2 is working properly.


If required, replace the Rx antenna.
If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

19

At the RF Head, ensure that the external Rx amplifier (TTLNA) of Rx path 2 is working
properly.
If required, replace the Rx amplifier.
If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

20

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

21

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

22

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

23

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-550
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4166_00032 - receiverFailure

....................................................................................................................................................................................................................................

OneBTS_4166_00032 - receiverFailure
Description

The RF Head is experiencing a failure on both receive paths.


receiverFailure
Alarm Code

OneBTS_4166_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The RF Head is out of service. All calls in this cell are lost.

Reason
Receive failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the RF Head, ensure that the Rx antennas are working properly. If required, replace the
Rx antennas.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the RF Head, ensure that the external Rx amplifiers (TTLNAs) are working properly.
If required, replace the Rx amplifiers.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-551
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4166_00032 - receiverFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-552
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4167_00032 - receiveTestToneGeneratorFailure

....................................................................................................................................................................................................................................

OneBTS_4167_00032 - receiveTestToneGeneratorFailure
Description

The tone generator that is used for RF Receive testing in the RF Head has failed. The RF
Head can still provide service. However, no further RF Receive tests are possible with
this RF Head.
receiveTestToneGeneratorFailure
Alarm Code

OneBTS_4167_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


The RF Head can still provide service. No further RF Receive tests are possible with this RF
Head.

Reason
Hardware failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.If the alarm is cleared and not reported again, the
procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-553
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4167_00032 - receiveTestToneGeneratorFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-554
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4168_00032 - receiveVSWR1Failure

....................................................................................................................................................................................................................................

OneBTS_4168_00032 - receiveVSWR1Failure
Description

This alarm indicates that the Receive VSWR test has failed in the RF Head by falling
below the Rx VSWR threshold. This occurred in the Receive 1 Path.
receiveVSWR1Failure
Alarm Code

OneBTS_4168_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

receiveFailure

Severity

MAJOR

Impact on Node B operation


The failed test may indicate a potential degradation in the received signal.

Reason
Failed RxVSWR test.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Determine the reason for the failed VSWR test, and rectify.
...................................................................................................................................................................................................

At the WMS, make sure that RX VSWR testing is enabled (RFHead::periodicity attribute
> 0), so that the alarm is cleared once the fault is cleared. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-555
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4169_00032 - receiveVSWR2Failure

....................................................................................................................................................................................................................................

OneBTS_4169_00032 - receiveVSWR2Failure
Description

This alarm indicates that the Receive VSWR test has failed in the RF Head by falling
below the Rx VSWR threshold. This occurred in the Receive 2 Path.
receiveVSWR2Failure
Alarm Code

OneBTS_4169_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

receiveFailure

Severity

MAJOR

Impact on Node B operation


The failed test may indicate a potential degradation in the received signal.

Reason
Failed RxVSWR test.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Determine the reason for the failed VSWR test, and rectify.
...................................................................................................................................................................................................

At the WMS, make sure that RX VSWR testing is enabled (RFHead::periodicity attribute
> 0), so that the alarm is cleared once the fault is cleared. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4174_00032 - rFOverdrive

....................................................................................................................................................................................................................................

OneBTS_4174_00032 - rFOverdrive
Description

The RF head is being overdriven by the OCM.


rFOverdrive
Alarm Code

OneBTS_4174_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

powerProblem

Severity

minor

Impact on Node B operation


The Cell may be degraded. The alarm is cleared after a clear delay of 10 minutes or after a RF
Head reset.

Reason
Excessive UCU output power. Excessive OCM output power.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

1. At the WMS, check for OCM alarms and perform the fault clearance procedure of these
alarms.If the rFOverdrive alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for UCU alarms and perform the fault clearance procedure of these
alarms.If the rFOverdrive alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4183_00032 - selfTestFailure

....................................................................................................................................................................................................................................

OneBTS_4183_00032 - selfTestFailure
Description

Diagnostics on the RFHead have failed and operation is not possible.


selfTestFailure
Alarm Code

OneBTS_4183_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The RF Head cannot be initiated to service. No calls in this cell are possible.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the RF Head reinitialization is completed.If the alarm is cleared
and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the WMS, reset the RFHead object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4183_00032 - selfTestFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the RFHead object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-559
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4194_00032 - softwareFailure

....................................................................................................................................................................................................................................

OneBTS_4194_00032 - softwareFailure
Description

The RF Head has encountered a software failure.


softwareFailure
Alarm Code

OneBTS_4194_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

warning

Impact on Node B operation


Service provided by the RF Head may be degraded. The alarm is cleared with a clear delay of 1
hour.

Reason
Software error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, 1. At the WMS, ignore the alarm if it is only reported sporadically.
...................................................................................................................................................................................................

At the WMS, consider to retrieve the log file of the RF Head from the filestore of the
NodeB (/var/rfhead) via FTP/SFTP.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-560
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NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4199_00032 - temperatureOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4199_00032 - temperatureOutOfRange
Description

The RF head transmitter has shut down due to critical temperature.


temperatureOutOfRange
Alarm Code

OneBTS_4199_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


No service available for this RF Head.

Reason
High temperature or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait several minutes for alarm clearance.If the alarm is cleared and not
reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, reset the RF Head object. If the alarm is cleared and not reported again, the
procedure is completed.
...................................................................................................................................................................................................

At the RF Head, repair the environment of the RF Head.


...................................................................................................................................................................................................

At the WMS, reset the RFHead object. If the alarm is cleared and is not reported again,
the procedure is completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4199_00032 - temperatureOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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2-562
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4207_00032 - txActivationFailure

....................................................................................................................................................................................................................................

OneBTS_4207_00032 - txActivationFailure
Description

The RF head has failed to activate the transmitter.


txActivationFailure
Alarm Code

OneBTS_4207_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

CRITICAL

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4209_00032 - txVSWRFailure

....................................................................................................................................................................................................................................

OneBTS_4209_00032 - txVSWRFailure
Description

The Tx VSWR level has fallen below the txVSWRThreshold.


txVSWRFailure
Alarm Code

OneBTS_4209_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

MAJOR

Impact on Node B operation


Call capacity may be degraded.

Reason
R5.1FCP;
Transmit failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check txVSWRThreshold attribute of RFHead object. The measured return
loss is below the configured threshold, If required modify the threshold. If the alarm is
cleared, the procedure is completed.
...................................................................................................................................................................................................

At the RF Head, ensure that the Tx antenna is working properly. If required, replace the
Tx antenna. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4210_00032 - txVSWRPartialFailure

....................................................................................................................................................................................................................................

OneBTS_4210_00032 - txVSWRPartialFailure
Description

The Transmit VSWR level has fallen below the txPartialVSWRThreshold. This is an early
indicator of a problem.
txVSWRPartialFailure
Alarm Code

OneBTS_4210_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

minor

Impact on Node B operation


No immediate impact

Reason
R5.1FCP;
Transmit failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for txVSWRFailure alarm of this RFHead and perform the fault
clearance procedure for that alarm. If the txVSWRPartialFailure alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check txVSWRPartialThreshold attribute of RFHead object. The measured


return loss is below the configured threshold. If required modify the threshold. If the
alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4210_00032 - txVSWRPartialFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, monitor this RFHead. The transmit VSWR level may decrease further and a
txVSWRFailure alarm may be sent. If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4212_00032 - unauthorizedLoginAttempts

....................................................................................................................................................................................................................................

OneBTS_4212_00032 - unauthorizedLoginAttempts
Description

The RF Head has recorded three consecutive invalid login attempts.


unauthorizedLoginAttempts
Alarm Code

OneBTS_4212_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

securityServiceOrMechanismViolation

Probable Cause

unauthorizedAccessAttempt

Severity

MAJOR

Impact on Node B operation


No direct impact, however this may be indicative of an attempted security violation.

Reason
A user, authorized or unauthorized, has attempted to log in 3 times incorrectly.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Determine the source of the invalid log in attempts and rectify.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4213_00032 - underTemperature

....................................................................................................................................................................................................................................

OneBTS_4213_00032 - underTemperature
Description

The RF Head is below its normal operating temperature.


underTemperature
Alarm Code

OneBTS_4213_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

warning

Impact on Node B operation


Service may be degraded. The alarm is cleared with a clear delay of several minutes.

Reason
Low temperature.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the RF Head, check the environment of the RF Head. Repair the environment if
required.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-568
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NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4220_00032 - warmup

....................................................................................................................................................................................................................................

OneBTS_4220_00032 - warmup
Description

The RF Head warms up, since its components are not warm enough for operation.
warmup
Alarm Code

OneBTS_4220_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

MAJOR

Impact on Node B operation


No service available as it is too cold to correctly generate RF.Alarm clears if warm-up is
completed.

Reason
Low temperature or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait for completion of the warm-up.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the WMS, reset the RF Head objectIf the alarm is cleared and is not reported again, the
procedure is completed.
...................................................................................................................................................................................................

the WMS, lock the RFHead object.


...................................................................................................................................................................................................

At the RF Head, replace the RF Head.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4220_00032 - warmup

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-570
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4223_00032 - selfTestPartialFailure

....................................................................................................................................................................................................................................

OneBTS_4223_00032 - selfTestPartialFailure
Description

The RFHead has failed the board level self test (BLST) partially. RFHead hardware is
degraded.
selfTestPartialFailure
Alarm Code

OneBTS_4223_00032

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/RFHead

Object Type

RFHead

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


Degradation of service to be expected.
In case of LF_RFHEAD_ERROR_BIAS_FAILURE the amp peaker is defective. The RF Head
will still work but the quality of the output signal is degraded. The Tx spectrum may break
mask.

Reason
Equipment Malfunction

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

If the additional text of the alarm indicates bias failure then the amp peaker test has failed,
continue with step 5.
Otherwise continue with step 2.
...................................................................................................................................................................................................

At the WMS lock the RFHead object.

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RFHead Alarms

OneBTS_4223_00032 - selfTestPartialFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


If the alarm is cleared and not reported again, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, consider replacing the RF Head. Replacement is recommended. Lock the
RFHead object
...................................................................................................................................................................................................

At the RF Head, replace the RF Head.


...................................................................................................................................................................................................

At the WMS, reset the RFHead object.


...................................................................................................................................................................................................

At the WMS, unlock the RFHead object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-572
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Issue 11.12 August 2013

939x Node B alarm descriptions


RxAmp Alarms

Overview

....................................................................................................................................................................................................................................

RxAmp Alarms
Overview
Purpose

The following alarms are generated by the RxAmp.


Contents
OneBTS_4037_00004 - equipmentFault

2-574

OneBTS_4110_00004 - initialisationFailure

2-576

OneBTS_4224_00004 - ownFPattenuatorOutOfRange

2-577

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


RxAmp Alarms

OneBTS_4037_00004 - equipmentFault

....................................................................................................................................................................................................................................

OneBTS_4037_00004 - equipmentFault
Description

An equipment failure has occurred.


equipmentFault
Alarm Code

OneBTS_4037_00004

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter/RxAmp

Object Type

RxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation

Affected cells are degraded if the alarm is pending and the operational state of the RxAmp
MO is disabled.

If this was the only RxAmplifier or the last RxAmplifier which served the cell, the cell is
disabled.

In case of a intermittent fault condition, the alarm is only cleared if the fault did not occur
again within 3 hours.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the filter unit of the RxAmplifier (the LNA is part of the filter
unit).

....................................................................................................................................................................................................................................
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939x Node B alarm descriptions


RxAmp Alarms

OneBTS_4037_00004 - equipmentFault

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the Radio object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Issue 11.12 August 2013

939x Node B alarm descriptions


RxAmp Alarms

OneBTS_4110_00004 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00004 - initialisationFailure
Description

The RxAmp has failed to initialise.


initialisationFailure
Alarm Code

OneBTS_4110_00004

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter/RxAmp

Object Type

RxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The filter can not be initiated to service. The call capacity on this cell is decreased. If no filter
unit associated with this cell can be initiated to service, call processing on this cell is blocked.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the filter unit.


...................................................................................................................................................................................................

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


RxAmp Alarms

OneBTS_4224_00004 - ownFPattenuatorOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4224_00004 - ownFPattenuatorOutOfRange
Description

The needed attenuation value couldn't be set, because the required value is out of the
range of the allowed values. In this case the value which is closest to the allowed ones
will be used (ie either the min or max value of the allowed range).
ownFPattenuatorOutOfRange
Alarm Code

OneBTS_4224_00004

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/FilterShelf/Filter/RxAmp

Object Type

RxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

Overview

....................................................................................................................................................................................................................................

STM1OC3Port Alarms
Overview
Purpose

The following alarms are generated by the STM1OC3Port.


Contents
OneBTS_4117_00029 - linkFailureAIS_L

2-579

OneBTS_4118_00029 - linkFailureAIS_P

2-580

OneBTS_4119_00029 - linkFailureLOF

2-581

OneBTS_4120_00029 - linkFailureLOP_P

2-582

OneBTS_4121_00029 - linkFailureLOS

2-583

OneBTS_4123_00029 - linkFailurePLM_P

2-584

OneBTS_4125_00029 - linkFailureRDI_L

2-585

OneBTS_4126_00029 - linkFailureRDI_P

2-586

OneBTS_4127_00029 - linkFailureSLU_P

2-587

OneBTS_4129_00029 - localConfigurationFailure

2-588

OneBTS_4155_00029 - pathTraceMismatch

2-589

OneBTS_4186_00029 - signalDegraded_L

2-590

OneBTS_4187_00029 - signalDegraded_P

2-591

OneBTS_4189_00029 - signalFailed_L

2-592

OneBTS_4190_00029 - signalFailed_P

2-593

....................................................................................................................................................................................................................................
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Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4117_00029 - linkFailureAIS_L

....................................................................................................................................................................................................................................

OneBTS_4117_00029 - linkFailureAIS_L
Description

An Alarm Indication Signal Line (AIS-L) failure has occured on the ATM (STM1/OC3)
link connection.
linkFailureAIS_L
Alarm Code

OneBTS_4117_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Transmission problem in the upstream link (for example, loss of frame, loss of signal, etc).

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-579
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4118_00029 - linkFailureAIS_P

....................................................................................................................................................................................................................................

OneBTS_4118_00029 - linkFailureAIS_P
Description

An Alarm Indication Signal Path (AIS-P) failure has occured on the ATM (STM1/OC3)
link connection.
linkFailureAIS_P
Alarm Code

OneBTS_4118_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Transmission problem upstream of the STM-1/OC-3 path.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-580
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4119_00029 - linkFailureLOF

....................................................................................................................................................................................................................................

OneBTS_4119_00029 - linkFailureLOF
Description

A Loss of Frame (LOF) failure has occured on the ATM (STM1/OC3) link connection.
linkFailureLOF
Alarm Code

OneBTS_4119_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
STM1/OC3 line is not synchronized to the transmission link. Framing of the STM1/OC3 signal
is corrupt

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-581
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4120_00029 - linkFailureLOP_P

....................................................................................................................................................................................................................................

OneBTS_4120_00029 - linkFailureLOP_P
Description

A Loss of Pointer Path (LOP-P) failure has occured on the ATM (STM1/OC3) link
connection.
linkFailureLOP_P
Alarm Code

OneBTS_4120_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Pointer information missing or wrong.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-582
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4121_00029 - linkFailureLOS

....................................................................................................................................................................................................................................

OneBTS_4121_00029 - linkFailureLOS
Description

A Loss of Signal (LOS) failure has occured on the ATM (STM1/OC3) link connection. .
linkFailureLOS
Alarm Code

OneBTS_4121_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Loss of signal due to link interruption or equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-583
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4123_00029 - linkFailurePLM_P

....................................................................................................................................................................................................................................

OneBTS_4123_00029 - linkFailurePLM_P
Description

A Payload Label Mismatch Path (PLM-P) failure has occured on the ATM (STM1/OC3)
link connection.
linkFailurePLM_P
Alarm Code

OneBTS_4123_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

MAJOR

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Payload label of a path is corrupted.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-584
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4125_00029 - linkFailureRDI_L

....................................................................................................................................................................................................................................

OneBTS_4125_00029 - linkFailureRDI_L
Description

A Remote Defect Indication Line (RDI-L) failure has occured on the ATM (STM1/OC3)
link connection.
linkFailureRDI_L
Alarm Code

OneBTS_4125_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Link problem at the remote end of the STM1/OC3 line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-585
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4126_00029 - linkFailureRDI_P

....................................................................................................................................................................................................................................

OneBTS_4126_00029 - linkFailureRDI_P
Description

A Remote Defect Indication Path (RDI-P) failure has occured on the ATM (STM1/OC3)
link connection.
linkFailureRDI_P
Alarm Code

OneBTS_4126_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Link problem at the remote end of the STM1/OC3 path.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-586
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4127_00029 - linkFailureSLU_P

....................................................................................................................................................................................................................................

OneBTS_4127_00029 - linkFailureSLU_P
Description

The received STM1/OC3 signal label is set to unequipped. Most likely the signal label
has been corrupted or not properly set at the source or in the upstream transmission
equipment.
linkFailureSLU_P
Alarm Code

OneBTS_4127_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Signal label corrupted or not properly set at the source or in the upstream transmission
equipment.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-587
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4129_00029 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00029 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


The STM/OC3 link is not available.

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, use the RMT tool to check the Trunk Group Member parameters
Configure the parameters if required.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-588
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4155_00029 - pathTraceMismatch

....................................................................................................................................................................................................................................

OneBTS_4155_00029 - pathTraceMismatch
Description

There is a mismatch between the received J1 path trace and the expected J1 sequence.
pathTraceMismatch
Alarm Code

OneBTS_4155_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
J1 path trace mismatch in case of wrong end-to-end network configuration or cabling.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check OC3/STM-1/STM-1J network configuration and cabling and take the appropriate
action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-589
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4186_00029 - signalDegraded_L

....................................................................................................................................................................................................................................

OneBTS_4186_00029 - signalDegraded_L
Description

The STM1/OC3 signal on the line is degraded due to bit error rate greater than 1 per
million.
signalDegraded_L
Alarm Code

OneBTS_4186_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

minor

Impact on Node B operation


Communication to the RNC may be affected.

Reason
Poor link quality on the STM1/OC3 line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-590
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4187_00029 - signalDegraded_P

....................................................................................................................................................................................................................................

OneBTS_4187_00029 - signalDegraded_P
Description

The STM1/OC3 signal on the path is degraded due to bit error rate greater than 1 per
million.
signalDegraded_P
Alarm Code

OneBTS_4187_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

minor

Impact on Node B operation


Communication to the RNC may be affected.

Reason
Poor link quality on the STM1/OC3 path.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-591
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4189_00029 - signalFailed_L

....................................................................................................................................................................................................................................

OneBTS_4189_00029 - signalFailed_L
Description

The STM1/OC3 signal on the line has failed due to bit error rate greater than 1 per
thousand.
signalFailed_L
Alarm Code

OneBTS_4189_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Poor link quality on the STM1/OC3 line.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-592
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


STM1OC3Port Alarms

OneBTS_4190_00029 - signalFailed_P

....................................................................................................................................................................................................................................

OneBTS_4190_00029 - signalFailed_P
Description

The STM1/OC3 signal on the path has failed due to bit error rate greater than 1 per
thousand.
signalFailed_P
Alarm Code

OneBTS_4190_00029

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC/STM1OC3Port

Object Type

STM1OC3Port

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

CRITICAL

Impact on Node B operation


Communication to the RNC is affected. In case of a severe fault condition the operational state
is set to disabled and the line is taken out of service. It may take several minutes to clear the
alarm, after the fault condition has been cleared.

Reason
Poor link quality on the STM1/OC3 path.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the STM1/OC3 link and take the appropriate action.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-593
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions

Overview

....................................................................................................................................................................................................................................

TxAmp Alarms
Overview
Purpose

The following alarms are generated by the TxAmp.


Contents
OneBTS_4005_00008 - amplifierSwitchFailure

2-595

OneBTS_4021_00008 - communicationFailure

2-597

OneBTS_4022_00008 - configurationMismatch

2-599

OneBTS_4037_00008 - equipmentFault

2-601

OneBTS_4080_00008 - externalAmplifierFailure

2-603

OneBTS_4104_00008 - hardwareModelMismatch

2-604

OneBTS_4109_00008 - incompletePredistortionCoefficients

2-606

OneBTS_4110_00008 - initialisationFailure

2-608

OneBTS_4129_00008 - localConfigurationFailure

2-610

OneBTS_4143_00008 - messageThrottleOn

2-611

OneBTS_4147_00008 - missingPredistortionCoefficients

2-613

OneBTS_4154_00008 - overTemperature

2-615

OneBTS_4174_00008 - rFOverdrive

2-617

OneBTS_4183_00008 - selfTestFailure

2-619

OneBTS_4184_00008 - severeExternalAmplifierFailure

2-621

OneBTS_4213_00008 - underTemperature

2-622

OneBTS_4221_00008 - warmupFailure

2-623

OneBTS_4246_00008 - warmupFailureOrTestBenchMode

2-625

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-594
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4005_00008 - amplifierSwitchFailure

....................................................................................................................................................................................................................................

OneBTS_4005_00008 - amplifierSwitchFailure
Description

Switch on/off of the amplifier failed


amplifierSwitchFailure
Alarm Code

OneBTS_4005_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in this cell are lost.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the Amplifier module reinitialization has been completed.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the Amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-595
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4005_00008 - amplifierSwitchFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-596
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4021_00008 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00008 - communicationFailure
Description

Heartbeat synchronisation between the TxAmp and the URC has been lost or timeout
occured during initialisation of the TxAmp.
communicationFailure
Alarm Code

OneBTS_4021_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


All calls in the cell are lost, when a TxAmp fails and performs a reset or when a TxAmp cannot
be initialized to service.

Reason
Possible root causes:

Equipment failure

Timing problem.

Missing or pulled board.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the amplifier module reinitialization is completed. If the alarm is
not cleared within 5 minutes, the initialisation has failed.
...................................................................................................................................................................................................

At the WMS, check for other TxAmp alarms and perform fault clearance procedure for
the alarms.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-597
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4021_00008 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, make sure that the amplifier module is mounted firmly in the shelf and
that the cabling is OK.
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object to initialize the amplifier module.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-598
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4022_00008 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00008 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, extract additional information from the additionalText field of the alarm. If
the additional text indicates that the number of created TxAmp MOs is smaller than the
number of associated amplifiers as stored in the backplane, continue with step 2,
otherwise continue with step 4.
...................................................................................................................................................................................................

At the WMS, create another TxAmp MO associated to the Radio.


...................................................................................................................................................................................................

At the WMS, unlock the new TxAmp MO. If the alarm is cleared, the procedure is
completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-599
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4022_00008 - configurationMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-600
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4037_00008 - equipmentFault

....................................................................................................................................................................................................................................

OneBTS_4037_00008 - equipmentFault
Description

The TxAmp has detected a circuit failure.


equipmentFault
Alarm Code

OneBTS_4037_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in the cell are lost, when a TxAmp fails and performs a reset or when a TxAmp cannot
be initialized to service.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the amplifier module reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-601
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4037_00008 - equipmentFault

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-602
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4080_00008 - externalAmplifierFailure

....................................................................................................................................................................................................................................

OneBTS_4080_00008 - externalAmplifierFailure
Description

A minor failure of the external amplifier (MCPA or RFoF) has been reported via an
external alarm.
externalAmplifierFailure
Alarm Code

OneBTS_4080_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


Call-processing is blocked and so all calls in this cell are dropped.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the external amplifier is working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-603
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4104_00008 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00008 - hardwareModelMismatch
Description

The detected hardware model does not match the value specified at creation.
hardwareModelMismatch
Alarm Code

OneBTS_4104_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the planning data.


If ...

then ...

the attribute expectedTxAmpHardwareModel


is incorrect,

Go to step 3.

an install of the correct hardware model is


required,

Go to step 8.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-604
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4104_00008 - hardwareModelMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for localConfigurationFailure alarm and perform the fault clearance
procedure of that alarm. If the alarm is cleared together with the localConfigurationFailure alarm, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the WMS, update the expected hardware model attribute to match the detected
hardware model attribute.
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplified module.


...................................................................................................................................................................................................

10

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

11

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

12

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-605
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4109_00008 - incompletePredistortionCoefficients

....................................................................................................................................................................................................................................

OneBTS_4109_00008 - incompletePredistortionCoefficients
Description

Predistortion coefficients stored in the TxAmp is incomplete and does not support
requested maximum cell power.
incompletePredistortionCoefficients
Alarm Code

OneBTS_4109_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation

The Radio cannot be configured properly.

The cell supported by this Radio cannot be brought to service.

Reason
Possible root causes:

Missing predistortion data in the EEPROM of amplifier module for the requested maximum
cell power.

The configured power for the cell is higher than the transmit power amplifier is calibrated
for.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-606
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4109_00008 - incompletePredistortionCoefficients

....................................................................................................................................................................................................................................

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether the maxTransmissionPower attribute (OneBTSCell object),


maxDlPowCapability attribute (Cell object) and the txAmpPowerCapability (TxAmp) for
this cell are configured correctly.
If...

then...

the attribute values are not correct,

go to step 2.

the attribute values are correct,

go to step 4.

...................................................................................................................................................................................................

At the WMS, remove the UtranCell object.


...................................................................................................................................................................................................

At the WMS, re-create (add) the UtranCell with the correct attributes.
...................................................................................................................................................................................................

At the Node B, perform the "Amplifier predistortion training" procedure to make sure that
the amplifier module predistortion coefficients are correct.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-607
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4110_00008 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00008 - initialisationFailure
Description

The TxAmp has failed to initialise.


initialisationFailure
Alarm Code

OneBTS_4110_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The amplifier module cannot be initialized to service. All calls in the cell are lost, when a
TxAmp fails and performs a reset or when a TxAmp cannot be initialized to service.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the amplifier module is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object to initialize the amplifier module.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplifier module.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-608
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4110_00008 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-609
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4129_00008 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00008 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check whether the corresponding OneBTSCell is in growth state. If so


ignore this alarm, until amplifier hardware has been plugged in and local configuration
data has been updated in backplane via RMT.
...................................................................................................................................................................................................

At the WMS, check and update local configuration data via remote RMT. Especially
check unit type descriptor and BTS primary RF path map.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-610
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4143_00008 - messageThrottleOn

....................................................................................................................................................................................................................................

OneBTS_4143_00008 - messageThrottleOn
Description

Message throttling has been activated because too many errors are being sent by the
TxAmp.
messageThrottleOn
Alarm Code

OneBTS_4143_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

qualityofServiceAlarm

Probable Cause

resourceAtOrNearingCapacity

Severity

warning

Impact on Node B operation


All calls in the cell are lost, when a TxAmp fails and performs a reset or when a TxAmp cannot
be initialized to service.

Reason
System resources at or nearing capacity overload.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for other TxAmp alarms and perform fault clearance procedures for
the alarms.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-611
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4143_00008 - messageThrottleOn

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-612
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4147_00008 - missingPredistortionCoefficients

....................................................................................................................................................................................................................................

OneBTS_4147_00008 - missingPredistortionCoefficients
Description

Predistortion coefficients record can not be read from the TxAmp.


missingPredistortionCoefficients
Alarm Code

OneBTS_4147_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation

Reduced transmit power on the cell

Reduced traffic capacity on the cell.

Reason
Possible root causes:

No pre-distortion training is performed after replacing amplifier module or Radio hardware


failure

Amplifier module pre-distortion coefficients are missing or corrupted.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, perform the "Amplifier predistortion training" procedure to make sure that
the amplifier module predistortion coefficients are correct.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-613
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4147_00008 - missingPredistortionCoefficients

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-614
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4154_00008 - overTemperature

....................................................................................................................................................................................................................................

OneBTS_4154_00008 - overTemperature
Description

The temperature is above the specified limit.


overTemperature
Alarm Code

OneBTS_4154_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

CRITICAL

Impact on Node B operation


Call processing is blocked on the cell. The amplifier module is shut down (no RF output) and all
calls are lost.

Reason
Temperature is unacceptable.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for fan (AmpShelfFan or DigitalShelfFan) alarms and perform the
fault clearance procedures for those alarms
...................................................................................................................................................................................................

At the Node B, make sure that the fans are working.


...................................................................................................................................................................................................

At the Node B, make sure that the system is operating within its operational temperature.
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object, if the overTemperature alarm has been reported
several times and so the amplifier module has been isolated.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-615
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4154_00008 - overTemperature

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-616
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4174_00008 - rFOverdrive

....................................................................................................................................................................................................................................

OneBTS_4174_00008 - rFOverdrive
Description

The TxAmp has detected an RF overdrive condition.


rFOverdrive
Alarm Code

OneBTS_4174_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

powerProblem

Severity

MAJOR

Impact on Node B operation


The input signal will be limited to prevent damage. In case of a intermittent fault condition, the
alarm is only cleared if the fault did not occur again within 30 minutes.

Reason
Possible root causes:

Excessive transmitter output power

Incorrect Radio calibration

Radio hardware failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for Radio alarms and perform fault clearance procedure for the
alarms.
...................................................................................................................................................................................................

At the Node B, verify that the calibration of the Radio is correct.


...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-617
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4174_00008 - rFOverdrive

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

At the WMS, lock the Radio object.


...................................................................................................................................................................................................

At the Node B, replace the Radio.


...................................................................................................................................................................................................

At the WMS, reset the Radio object.


...................................................................................................................................................................................................

10

At the WMS, unlock the Radio object.


...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-618
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4183_00008 - selfTestFailure

....................................................................................................................................................................................................................................

OneBTS_4183_00008 - selfTestFailure
Description

The TxAmp has failed the board level self test (BLST).
selfTestFailure
Alarm Code

OneBTS_4183_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in the cell are lost, when a TxAmp fails and performs a reset or when a TxAmp cannot
be initialized to service.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the amplifier module is mounted correctly in the frame.
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object to initialize the amplifier module.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the Node B, replace the amplifier module.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-619
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4183_00008 - selfTestFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-620
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4184_00008 - severeExternalAmplifierFailure

....................................................................................................................................................................................................................................

OneBTS_4184_00008 - severeExternalAmplifierFailure
Description

A critical failure of the external amplifier (MCPA or RFoF) has been reported via an
external alarm.
severeExternalAmplifierFailure
Alarm Code

OneBTS_4184_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


Call-processing is blocked and so all calls in this cell are dropped.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the external amplifier is working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-621
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4213_00008 - underTemperature

....................................................................................................................................................................................................................................

OneBTS_4213_00008 - underTemperature
Description

The temperature is below the specified limit.


underTemperature
Alarm Code

OneBTS_4213_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

environmentalAlarm

Probable Cause

temperatureUnacceptable

Severity

warning

Impact on Node B operation


Call processing is blocked on the cell.

Reason
Amplifier module has not reach proper operating temperature. The amplifier module has not
warmed up sufficiently after DC power is first supplied. The amplifier module can take up to 15
minutes to warm up.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

No immediate action is required. Allow sufficient warm-up time (up to 15 minutes).If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for heat management alarms and perform fault clearance procedures
for the alarms.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-622
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4221_00008 - warmupFailure

....................................................................................................................................................................................................................................

OneBTS_4221_00008 - warmupFailure
Description

The TxAmp failed to warmup within 15 minutes.


warmupFailure
Alarm Code

OneBTS_4221_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All calls in the cell are lost, when a TxAmp fails and performs a reset or when a TxAmp cannot
be initialized to service.

Reason
Equipment malfunction.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check:


If...

Then...

This is the only TxAmp object that


is affected,

Go to step 2.

There are more TxAmp objects


affected,

Go to step 7.

...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4221_00008 - warmupFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the amplifier module.


...................................................................................................................................................................................................

At the WMS, reset the TxAmp object.


...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, clear any heat management alarms.


...................................................................................................................................................................................................

At the Node B, make sure that the environment conditions are OK.
...................................................................................................................................................................................................

At the WMS, reset the TxAmp object to initialize the amplifier module.
...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
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NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4246_00008 - warmupFailureOrTestBenchMode

....................................................................................................................................................................................................................................

OneBTS_4246_00008 - warmupFailureOrTestBenchMode
Description

The amplifier failed to warm-up or it is in test bench mode.


warmupFailureOrTestBenchMode
Alarm Code

OneBTS_4246_00008

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/AmplifierShelf/TxAmp

Object Type

TxAmp

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

minor

Impact on Node B operation


In case of warmup failure the output signal may be outside of the specification.
In case of test bench mode the amplifier is in a special mode where internal predistortion is
allowed and where the transmitter is enabled all the time.
Longer downtime during NodeB startup, since amplifier is taken into service with 3 minutes
delay waiting for warmup complete.

Reason
Amplifier didnt complete warmup within 20 minutes (heater failure or very low environment
temperature below 40 degrees Celsius) or amplifier is in test bench mode.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS check for heat management alarms indicating low environmental
temperature and perform the fault clearance procedure for these alarms. If the
warmupFailureOrTestBenchMode alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


TxAmp Alarms

OneBTS_4246_00008 - warmupFailureOrTestBenchMode

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the NodeB, check the green LED of the amplifier. If it is solid green or flashing with 2
Hz (HEPAM), it is likely that the amplifier is in the test bench mode. Then go to the next
step to disable test bench mode. Otherwise go to step 6.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

At the NodeB, power-cycle the amplifier module. Note that the I2C cable must be
plugged in, when the amplifier module is powered on. If the I2C cable is plugged in later,
the amplifier will be in test bench mode.
...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object. If the alarm is cleared and not reported again
within 20 minutes, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the TxAmp object.


...................................................................................................................................................................................................

Attention: Replacement has service impact on the NodeB. At the NodeB, replace the
amplifier 410 module.
...................................................................................................................................................................................................

At the WMS, unlock the TxAmp object.


...................................................................................................................................................................................................

At the NodeB, check the green LED. After the TxAmp object has been unlocked, the
transmitter should be on and so the LED should be solid green.
...................................................................................................................................................................................................

10

At the NodeB, check if the alarm is cleared and not reported again within 20 minutes. If
the alarm is not reported again, the procedure is completed.
...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-626
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

Overview

....................................................................................................................................................................................................................................

UCU Alarms
Overview
Purpose

The following alarms are generated by the UCU.


Contents
OneBTS_4006_00015 - applicationInsane

2-628

OneBTS_4009_00015 - backgroundDistributionFailure

2-629

OneBTS_4019_00015 - clockFailure30_72MHz

2-631

OneBTS_4020_00015 - combinerToASICBusFailure

2-633

OneBTS_4021_00015 - communicationFailure

2-635

OneBTS_4023_00015 - criticalChannelElementFailure

2-637

OneBTS_4024_00015 - criticalChannelElementSystemResourceFailure

2-639

OneBTS_4038_00015 - excessiveDownlinkParityErrors

2-641

OneBTS_4039_00015 - excessiveUplinkParityErrors

2-643

OneBTS_4093_00015 - fPGAFailure

2-645

OneBTS_4106_00015 - hwErrorDetectedByPlatformSw

2-647

OneBTS_4110_00015 - initialisationFailure

2-649

OneBTS_4131_00015 - lossOfForwardBusLink

2-651

OneBTS_4138_00015 - majorChannelElementSystemResourceFailure

2-653

OneBTS_4141_00015 - majorPlatformSwError

2-655

OneBTS_4183_00015 - selfTestFailure

2-657

OneBTS_4218_00015 - voltageOutOfRange

2-660

OneBTS_4222_00015 - watchdogInitiatedReset

2-662

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4006_00015 - applicationInsane

....................................................................................................................................................................................................................................

OneBTS_4006_00015 - applicationInsane
Description

Application software executing on the UCU is not functioning properly.


applicationInsane
Alarm Code

OneBTS_4006_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. The system capacity is temporarily degraded.

Reason
Software program error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-628
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4009_00015 - backgroundDistributionFailure

....................................................................................................................................................................................................................................

OneBTS_4009_00015 - backgroundDistributionFailure
Description

The background distribution of new UCU software has failed


backgroundDistributionFailure
Alarm Code

OneBTS_4009_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

warning

Impact on Node B operation


No immediate impact on service. When upgrading the Node B the UCU might not come up on
the new software and therefore calls may not be possible on this UCU.

Reason
Equipment failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, start the download of Node B software again and wait for completion of
download and distribution.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, lock and unlock the UCU object.If the alarm is cleared, the procedure is
completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-629
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4009_00015 - backgroundDistributionFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-630
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4019_00015 - clockFailure30_72MHz

....................................................................................................................................................................................................................................

OneBTS_4019_00015 - clockFailure30_72MHz
Description

The 30.72 MHz clock signal from the CTU has failed.
clockFailure30_72MHz
Alarm Code

OneBTS_4019_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. The system capacity is degraded.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-631
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4019_00015 - clockFailure30_72MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, make sure that the clock distribution within the Node B is OK.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-632
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4020_00015 - combinerToASICBusFailure

....................................................................................................................................................................................................................................

OneBTS_4020_00015 - combinerToASICBusFailure
Description

UCU has detected a high parity error rate on the internal ASIC to combiner bus.
combinerToASICBusFailure
Alarm Code

OneBTS_4020_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


All channels of the UCU are not available. No call processing on this UCU is possible. The
system capacity is degraded.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, make sure that the clock and power supply of the UCU are OK.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-633
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Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4020_00015 - combinerToASICBusFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4021_00015 - communicationFailure

....................................................................................................................................................................................................................................

OneBTS_4021_00015 - communicationFailure
Description

Heartbeat synchronisation between the UCU and the URC has been lost or timeout
occured during initialisation of the UCU.
communicationFailure
Alarm Code

OneBTS_4021_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call processing on this UCU is interrupted. The system capacity is degraded.

Reason
Possible root causes:

Equipment failure

Timing problem.

Missing or pulled board.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed. If the alarm is not cleared
within 5 minutes, the initialisation has failed.If the alarm is cleared, the procedure is
completed.
...................................................................................................................................................................................................

At the Node B, ensure that the UCU is mounted properly.If the alarm is cleared, the
procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
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Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4021_00015 - communicationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-636
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4023_00015 - criticalChannelElementFailure

....................................................................................................................................................................................................................................

OneBTS_4023_00015 - criticalChannelElementFailure
Description

A critical channel element failure has occured.


criticalChannelElementFailure
Alarm Code

OneBTS_4023_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. The system capacity is degraded.

Reason
Critical equipment failure of one or more channel elements.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-637
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4023_00015 - criticalChannelElementFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the UCU object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4024_00015 - criticalChannelElementSystemResourceFailure

....................................................................................................................................................................................................................................

OneBTS_4024_00015 - criticalChannelElementSystemResourceFailure
Description

All channel elements on the UCU have failed.


criticalChannelElementSystemResourceFailure
Alarm Code

OneBTS_4024_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. The system capacity is degraded.

Reason
Equipment failure of all channel elements

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-639
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4024_00015 - criticalChannelElementSystemResourceFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the UCU object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-640
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4038_00015 - excessiveDownlinkParityErrors

....................................................................................................................................................................................................................................

OneBTS_4038_00015 - excessiveDownlinkParityErrors
Description

The UCU causes a parity error on the transmit bus to the Radio. This error condition is
detected by the Radio.
excessiveDownlinkParityErrors
Alarm Code

OneBTS_4038_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

CRITICAL

Impact on Node B operation


The overall traffic capacity of the Node B is reduced.

Reason
Possible root causes:

Hardware failure on UCU

Hardware failure on Radio

Connection problem to backplane.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for clock alarms and take appropriate action.If the alarm is cleared,
the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-641
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4038_00015 - excessiveDownlinkParityErrors

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the backplane and UCU backplane connector are OK.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, reset the UCU object to initialize the UCU.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-642
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4039_00015 - excessiveUplinkParityErrors

....................................................................................................................................................................................................................................

OneBTS_4039_00015 - excessiveUplinkParityErrors
Description

The UCU has detected, the uplink data stream on the reverse traffic bus, part of the
backplane suffers excessive parity errors.
excessiveUplinkParityErrors
Alarm Code

OneBTS_4039_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

CRITICAL

Impact on Node B operation


All uplink channels of the UCU are unavailable. No call processing on this UCU is possible. The
system capacity is degraded.

Reason
Possible root causes:

Transmit failure

Failure on transmitting Radio

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for Radio alarms and perform fault clearance procedures for the
alarms.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-643
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4039_00015 - excessiveUplinkParityErrors

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, check for power supply and clock reports and take the appropriate action.If
the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the backplane bus is working properly.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-644
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4093_00015 - fPGAFailure

....................................................................................................................................................................................................................................

OneBTS_4093_00015 - fPGAFailure
Description

UCU has detected a faulty FPGA behaviour during reset, load or start of the FPGA.
fPGAFailure
Alarm Code

OneBTS_4093_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. The system capacity is degraded.

Reason
This could be a FPGA hardware problem or a problem with the loadable FPGA image.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.


...................................................................................................................................................................................................

At the WMS, check the following:


If...

Then...

This is the only UCU that is


reporting an alarm,

Go to step 2.

There are more UCUs reporting an


alarm,

Go to step 8.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-645
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4093_00015 - fPGAFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

8
If ...

Then ...

The alarm was generated during activation of


new Node B software,

Trigger a fallback command to fallback to a


previous Node B software. Contact
Alcatel-Lucent customer support.

The alarm was generated during other


activities,

Reset the Node B, so the Node B retrieves


missing or corrupted files from the FTP server
and re-initializes the UCU.

...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-646
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4106_00015 - hwErrorDetectedByPlatformSw

....................................................................................................................................................................................................................................

OneBTS_4106_00015 - hwErrorDetectedByPlatformSw
Description

The platform code (USL) which supports the application software has detected a
potentially unrecoverable hardware fault.
hwErrorDetectedByPlatformSw
Alarm Code

OneBTS_4106_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


Calls served by this UCU are dropped. The traffic capacity of the Node Bs is temporarily
degraded.

Reason
Hardware failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-647
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4106_00015 - hwErrorDetectedByPlatformSw

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-648
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4110_00015 - initialisationFailure

....................................................................................................................................................................................................................................

OneBTS_4110_00015 - initialisationFailure
Description

The UCU has failed to initialise.


initialisationFailure
Alarm Code

OneBTS_4110_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. The system capacity is degraded.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, make sure that the UCU is mounted correctly.


...................................................................................................................................................................................................

At the WMS, reset the UCU object to initialize the UCU.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-649
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4110_00015 - initialisationFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-650
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4131_00015 - lossOfForwardBusLink

....................................................................................................................................................................................................................................

OneBTS_4131_00015 - lossOfForwardBusLink
Description

A Radio detected a loss of forward bus link from the UCU.


lossOfForwardBusLink
Alarm Code

OneBTS_4131_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

transmitFailure

Severity

CRITICAL

Impact on Node B operation


Overall Node Bs traffic capacity is reduced.

Reason
Possible root causes:

Hardware failure on UCU

Hardware failure on Radio

Connection problem to backplane.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-651
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4131_00015 - lossOfForwardBusLink

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the Node B, make sure that the backplane and UCU backplane connector are OK.If the
alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, reset the UCU object to initialize the UCU.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-652
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4138_00015 - majorChannelElementSystemResourceFailure

....................................................................................................................................................................................................................................

OneBTS_4138_00015 - majorChannelElementSystemResourceFailure
Description

At least one, but not all channel elements have failed on the UCU board.
majorChannelElementSystemResourceFailure
Alarm Code

OneBTS_4138_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

MAJOR

Impact on Node B operation


The capacity of the UCU is degraded. Service Interruption on failed channel elements.

Reason
channel element failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for CTU and OM (if present) alarms and perform the fault clearance
procedure for these alarms.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

UCU replacement is recommended.At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the NodeB, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-653
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4138_00015 - majorChannelElementSystemResourceFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the UCU


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-654
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4141_00015 - majorPlatformSwError

....................................................................................................................................................................................................................................

OneBTS_4141_00015 - majorPlatformSwError
Description

The platform code (USL) which supports the application software has reported a major
error.
majorPlatformSwError
Alarm Code

OneBTS_4141_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

MAJOR

Impact on Node B operation


Calls served by this UCU are dropped. The Node B's traffic capacity is temporarily degraded.

Reason
The UCU platform SW detected an error condition that can only be cleared by a restart of the
application software.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-655
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4141_00015 - majorPlatformSwError

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-656
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4183_00015 - selfTestFailure

....................................................................................................................................................................................................................................

OneBTS_4183_00015 - selfTestFailure
Description

The UCU has failed the board level self test (BLST).
selfTestFailure
Alarm Code

OneBTS_4183_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


In case of LF_UCU_ERROR_BLST_FAIL the system capacity is degraded due to no call
processing being possible on this UCU.
In case of LF_UCU_ERROR_MAJOR_BLST_FAIL there is no system impact.

Reason
Equipment failure. In case of LF_UCU_ERROR_MAJOR_BSLT_FAIL PQ-II related BLST
errors have been detected.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At theWMS, extract the additional information from the additional text of the alarm:
IF

THEN

LF_UCU_ERROR_BLST_FAIL

continue with step 2

LF_UCU_ERROR_MAJOR_BLST_FAIL

continue with step 9

...................................................................................................................................................................................................

Case " LF_UCU_ERROR_BLST_FAIL ":

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-657
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4183_00015 - selfTestFailure

....................................................................................................................................................................................................................................

At the Node B, make sure that the card is mounted correctly.


...................................................................................................................................................................................................

At the WMS, reset the UCU object to initialize the UCU. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

Case " LF_UCU_ERROR_MAJOR_BLST_FAIL ":


UCU shall be kept in service but be designated for replacement before UA9.1 upgrade.
Replacement at upgrade should follow steps 4. to 8. described above.
UCU can be used in ua8.1 further on without any impact, since PQ-II processor is not
used in ua8.1. From ua9.1 on PQ-II processor is used and so an UCU board with PQ-II
BLST errors will be taken out of service after the uprade to ua9.1.
...................................................................................................................................................................................................

10

Before the upgrade to ua9.1: At the Node B, replace the UCU.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-658
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4183_00015 - selfTestFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

11

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-659
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4218_00015 - voltageOutOfRange

....................................................................................................................................................................................................................................

OneBTS_4218_00015 - voltageOutOfRange
Description

UCU detects, the power supply status lines connected via backplane indicate a power
error.
voltageOutOfRange
Alarm Code

OneBTS_4218_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


No call processing on this UCU is possible. System capacity is degraded.

Reason
Equipment failure.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check the alarms of other UCUs. If alarms are reported for other UCUs,
there is a general problem with the power supply; goto 3, otherwise goto step 5.
...................................................................................................................................................................................................

At the Node B, check and repair the power supply for the UCU boards

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-660
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4218_00015 - voltageOutOfRange

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the UCU object to initialize the UCU board. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the Node B, check the power supply at the board slot for further indications and take
the appropriate action.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.


...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-661
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4222_00015 - watchdogInitiatedReset

....................................................................................................................................................................................................................................

OneBTS_4222_00015 - watchdogInitiatedReset
Description

The watchdog process has reset the UCU.


watchdogInitiatedReset
Alarm Code

OneBTS_4222_00015

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/UCU

Object Type

UCU

Event Type

processingErrorAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Call capacity is temporarily degraded.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the UCU reinitialization is completed.If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, lock the UCU object.


...................................................................................................................................................................................................

At the Node B, replace the UCU.


...................................................................................................................................................................................................

At the WMS, reset the UCU object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-662
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


UCU Alarms

OneBTS_4222_00015 - watchdogInitiatedReset

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, unlock the UCU object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-663
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

Overview

....................................................................................................................................................................................................................................

URC Alarms
Overview
Purpose

The following alarms are generated by the URC.


Contents
OneBTS_4006_00017 - applicationInsane

2-665

OneBTS_4007_00017 - aTMOutOfCellDelineation

2-666

OneBTS_4009_00017 - backgroundDistributionFailure

2-667

OneBTS_4019_00017 - clockFailure30_72MHz

2-669

OneBTS_4022_00017 - configurationMismatch

2-671

OneBTS_4104_00017 - hardwareModelMismatch

2-672

OneBTS_4106_00017 - hwErrorDetectedByPlatformSw

2-674

OneBTS_4129_00017 - localConfigurationFailure

2-676

OneBTS_4133_00017 - lossOfPulse

2-677

OneBTS_4141_00017 - majorPlatformSwError

2-679

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-664
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4006_00017 - applicationInsane

....................................................................................................................................................................................................................................

OneBTS_4006_00017 - applicationInsane
Description

Application software executing on the URC is not functioning properly.


applicationInsane
Alarm Code

OneBTS_4006_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

CRITICAL

Impact on Node B operation


Traffic on the whole Node B is impossible.

Reason
Software program error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-665
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4007_00017 - aTMOutOfCellDelineation

....................................................................................................................................................................................................................................

OneBTS_4007_00017 - aTMOutOfCellDelineation
Description

A configuration error has occurred in ATM communication.


aTMOutOfCellDelineation
Alarm Code

OneBTS_4007_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

minor

Impact on Node B operation


Traffic on the whole Node B is impossible.

Reason
Configuration or customizing error.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Check the ATM network configuration between the RNC and the Node B for clock errors
and take the appropriate action.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-666
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4009_00017 - backgroundDistributionFailure

....................................................................................................................................................................................................................................

OneBTS_4009_00017 - backgroundDistributionFailure
Description

The background distribution of new URC software has failed.


backgroundDistributionFailure
Alarm Code

OneBTS_4009_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

warning

Impact on Node B operation


No immediate impact on service.

Reason
Equipment failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, start the download of Node B software again and wait for completion of
download and distribution.
...................................................................................................................................................................................................

At the WMS, back up the Node B database.


...................................................................................................................................................................................................

At the WMS, lock the Node B object.


...................................................................................................................................................................................................

At the Node B, replace the URC.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-667
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4009_00017 - backgroundDistributionFailure

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, restore the Node B database.


...................................................................................................................................................................................................

At the WMS, unlock the Node B object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-668
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4019_00017 - clockFailure30_72MHz

....................................................................................................................................................................................................................................

OneBTS_4019_00017 - clockFailure30_72MHz
Description

The 30.72 MHz clock signal from the CTU has failed.
clockFailure30_72MHz
Alarm Code

OneBTS_4019_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B are lost.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the URC reinitialization is completed. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for NodeB_databaseCleared and perform fault clearance procedure
for the alarm.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, backup the Node B database.


...................................................................................................................................................................................................

At the WMS, lock the NodeB object.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-669
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4019_00017 - clockFailure30_72MHz

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the URC.For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.
...................................................................................................................................................................................................

At the WMS, restore the Node B database.


...................................................................................................................................................................................................

At the WMS, unlock the NodeB object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-670
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4022_00017 - configurationMismatch

....................................................................................................................................................................................................................................

OneBTS_4022_00017 - configurationMismatch
Description

The configuration conflicts with attribute value(s) of other object(s).


configurationMismatch
Alarm Code

OneBTS_4022_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for nodeBTypeMismatch alarm of the NodeB object and perform
the fault clearance procedure for that alarm.If this alarm is cleared together with the
nodeBTypeMismatch alarm, the procedure is completed.
...................................................................................................................................................................................................

Contact Alcatel-Lucent customer support to verify the planning data for this Node B and
recreate the Node B with the new data.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-671
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4104_00017 - hardwareModelMismatch

....................................................................................................................................................................................................................................

OneBTS_4104_00017 - hardwareModelMismatch
Description

The detected hardware model does not match the value specified at creation
hardwareModelMismatch
Alarm Code

OneBTS_4104_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

MAJOR

Impact on Node B operation


No impact on service.

Reason
Inconsistent planning.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check the planning data.


If ...

then ...

the attribute expectedURCHardwareModel is


incorrect,

Go to step 2. Go to step 2.

an install of the correct hardware model is


required,

Go to step 6. Go to step 6.

...................................................................................................................................................................................................

At the WMS, lock the URC object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4104_00017 - hardwareModelMismatch

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, update the expected hardware model attribute to match the detected
hardware model attribute.
...................................................................................................................................................................................................

At the WMS, unlock the URC object


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

At the WMS, lock the URC object.


...................................................................................................................................................................................................

At the Node B, replace the URC.


...................................................................................................................................................................................................

At the WMS, reset the URC object.


...................................................................................................................................................................................................

At the WMS, unlock the URC object.


...................................................................................................................................................................................................

10

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-673
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4106_00017 - hwErrorDetectedByPlatformSw

....................................................................................................................................................................................................................................

OneBTS_4106_00017 - hwErrorDetectedByPlatformSw
Description

The platform code (USL) which supports the application software has detected a
potentially unrecoverable hardware fault.
hwErrorDetectedByPlatformSw
Alarm Code

OneBTS_4106_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

equipmentAlarm

Probable Cause

equipmentMalfunction

Severity

CRITICAL

Impact on Node B operation


The whole Node B is reset and temporarily unavailable.

Reason
Hardware failure

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the URC reinitialization is completed. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for NodeB_databaseCleared and perform fault clearance procedure
for the alarm.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, backup the Node B database.


...................................................................................................................................................................................................

At the WMS, lock the NodeB object.

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
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Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4106_00017 - hwErrorDetectedByPlatformSw

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the Node B, replace the URC.For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.
...................................................................................................................................................................................................

At the WMS, restore the Node B database.


...................................................................................................................................................................................................

At the WMS, unlock the NodeB object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-675
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4129_00017 - localConfigurationFailure

....................................................................................................................................................................................................................................

OneBTS_4129_00017 - localConfigurationFailure
Description

The configuration conflicts with local configuration data.


localConfigurationFailure
Alarm Code

OneBTS_4129_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

processingErrorAlarm

Probable Cause

configurationOrCustomizationError

Severity

CRITICAL

Impact on Node B operation


No service available

Reason
Missing or faulty local configuration data.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the Node B, check for configurationMismatch alarm and perform fault clearance
procedure for that alarm.If the alarm is cleared together with the configurationMismatch
alarm, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, check and update local configuration data via remote RMT.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-676
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4133_00017 - lossOfPulse

....................................................................................................................................................................................................................................

OneBTS_4133_00017 - lossOfPulse
Description

The URC failed to detect the 10 millisecond pulse.


lossOfPulse
Alarm Code

OneBTS_4133_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

equipmentAlarm

Probable Cause

timingProblem

Severity

CRITICAL

Impact on Node B operation


Calls on the whole Node B are lost.

Reason
Timing problem.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, check for clock alarms of the CTU and OM and perform fault clearance
procedures for the alarms.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, reset the NodeB object.


...................................................................................................................................................................................................

At the WMS, lock the URC object.


...................................................................................................................................................................................................

At the Node B, replace the URC.For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-677
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4133_00017 - lossOfPulse

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, reset the URC object.


...................................................................................................................................................................................................

At the WMS, unlock the URC object.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-678
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4141_00017 - majorPlatformSwError

....................................................................................................................................................................................................................................

OneBTS_4141_00017 - majorPlatformSwError
Description

The platform code (USL) which supports the application software has reported a major
error.
majorPlatformSwError
Alarm Code

OneBTS_4141_00017

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/Frame/DigitalShelf/URC

Object Type

URC

Event Type

processingErrorAlarm

Probable Cause

softwareProgramError

Severity

MAJOR

Impact on Node B operation


The whole Node B is reset and temporarily unavailable.

Reason
The URC platform software detected an error condition that can only be cleared by a restart of
the application software.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

At the WMS, wait until the URC reinitialization is completed. If the alarm is cleared, the
procedure is completed.
...................................................................................................................................................................................................

At the WMS, check for NodeB_databaseCleared and perform fault clearance procedure
for the alarm.If the alarm is cleared, the procedure is completed.
...................................................................................................................................................................................................

At the WMS, backup the Node B database.

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-679
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


URC Alarms

OneBTS_4141_00017 - majorPlatformSwError

....................................................................................................................................................................................................................................
...................................................................................................................................................................................................

At the WMS, lock the NodeB object.


...................................................................................................................................................................................................

At the Node B, replace the URC.For a detailed replacement procedure, refer to the UMTS
Node B Operation, Administration and Maintenance manual associated with this Node B
type.
...................................................................................................................................................................................................

At the WMS, restore the Node B database.


...................................................................................................................................................................................................

At the WMS, unlock the NodeB object.


...................................................................................................................................................................................................

If the problem persists, contact Alcatel-Lucent customer support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-680
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

Overview

....................................................................................................................................................................................................................................

OAM Alarms
Overview
Purpose

The following alarms are generated by the OAM.


Contents
OAM_0112_00100 - Unexpected software version

2-682

OAM_0150_00100 - Loss of supervision

2-683

OAM_0151_00100 - Supervision inhibited by operator

2-684

OAM_0152_00100 - Connection failed to retrieve measurement files

2-685

OAM_0153_00100 - OneBTS measurement file decoding failed

2-686

OAM_0155_00100 - System release inconsistent

2-687

OneBTS_0154_00100 - OneBTS locked by LMT

2-688

OneBTS_0156_00100 - CM migration failed

2-689

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-681
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OAM_0112_00100 - Unexpected software version

....................................................................................................................................................................................................................................

OAM_0112_00100 - Unexpected software version


Description

This alarm indicates that software release running on OneBTS is not managed by that
WMS release.
Unexpected software version
Alarm Code

OAM_0112_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OAM

Event Type

quality of service

Probable Cause

Unexpected software version

Severity

MAJOR

Impact on Node B operation


Not possible to make any operation on this OneBTS until an upgrade to a supported software
version is performed.

Reason
This alarm indicates that the software release running on the OneBTS is not supported, this can
happen with newly integrated OneBTS (or with URC replacement board) that were produced
with a software based on a former UTRAN release.

Remedial action
...................................................................................................................................................................................................

Open the WMS download wizard and perform a software download and activate with a
supported software.
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-682
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OAM_0150_00100 - Loss of supervision

....................................................................................................................................................................................................................................

OAM_0150_00100 - Loss of supervision


Description

Loss of OAM link between WMS and OneBTS.


Loss of supervision
Alarm Code

OAM_0150_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OAM

Event Type

communications

Probable Cause

Loss of supervision

Severity

CRITICAL

Impact on Node B operation


The state of OneBTS is unknown due to loss of OAM link.

Reason
This alarm indicates that there was a loss of supervision with the OneBTS. OAMLinkAdmState
equal to unlocked and OneBTS unknownStatus equal to TRUE.

Remedial action
...................................................................................................................................................................................................

cf iBTS Hardware maintenance Guide - No particular action is required. This notification


may be required by Global Product Support for debugging purposes
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-683
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OAM_0151_00100 - Supervision inhibited by operator

....................................................................................................................................................................................................................................

OAM_0151_00100 - Supervision inhibited by operator


Description

Supervision inhibited by operator. OAM link with the OneBTS is closed.


Supervision inhibited by operator
Alarm Code

OAM_0151_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OAM

Event Type

communications

Probable Cause

Supervision inhibited by operator

Severity

warning

Impact on Node B operation


The OneBTS supervision is inhibited because the OAMLinkAdministrativeState is locked.

Reason
This alarm indicates that OAMLinkAdministrativeState parameter (OneBTS NE) is set to
locked. This alarm indicates that the MicroBTS is no more supervised. OAM link with the
MicroBTS is closed.

Remedial action
...................................................................................................................................................................................................

If the OneBTS supervision is required, set the OAMLinkAdministrativeState to unlocked.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-684
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OAM_0152_00100 - Connection failed to retrieve


measurement files

....................................................................................................................................................................................................................................

OAM_0152_00100 - Connection failed to retrieve


measurement files
Description

This alarm is generated in case of inability for PM process to retrieve the Measurement
files. This alarm is not an indication of connection status with the NE. This alarm is
generated when the NE is down, the link is down or in case of bad userid-password. This
alarm is raised once for the same condition.
Connection failed to retrieve measurement files
Alarm Code

OAM_0152_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OAM

Event Type

communications

Probable Cause

Loss of connection

Severity

MAJOR

Impact on Node B operation


N/A

Reason
This alarm is generated in case of inability for PM process to retrieve the Measurement files.
This alarm is not an indication of connection status with the NE. This alarm is generated when
the NE is down, the link is down or in case of bad userid-password. This alarm is raised once for
the same condition.

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-685
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OAM_0153_00100 - OneBTS measurement file decoding


failed

....................................................................................................................................................................................................................................

OAM_0153_00100 - OneBTS measurement file decoding failed


Description

Bad data file.


OneBTS measurement file decoding failed
Alarm Code

OAM_0153_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OAM

Event Type

processing error

Probable Cause

Bad data file

Severity

minor

Impact on Node B operation


Measurement file decoding failed.

Reason
This alarm indicates that the measurement files retrieved are corrupted or have a wrong format.
This alarm is raised once for the same condition.

Remedial action
...................................................................................................................................................................................................

Consult next level of support.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-686
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OAM_0155_00100 - System release inconsistent

....................................................................................................................................................................................................................................

OAM_0155_00100 - System release inconsistent


Description

Release failure.
System release inconsistent
Alarm Code

OAM_0155_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment

Object Type

OAM

Event Type

quality of service

Probable Cause

System release inconsistent

Severity

CRITICAL

Impact on Node B operation


The OneBTS is not managed by the WMS.

Reason
This alarm indicates that the provisionnedSystemRelease parameter (OneBTSEquipment object)
is different from the SystemRelease parameter (OneBTSEquipment object) in the configuration
report.

Remedial action
...................................................................................................................................................................................................

Load the correct version with the LMT.


E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-687
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OneBTS_0154_00100 - OneBTS locked by LMT

....................................................................................................................................................................................................................................

OneBTS_0154_00100 - OneBTS locked by LMT


Description

CM synchronization has failed.


OneBTS locked by LMT
Alarm Code

OneBTS_0154_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSEquipmentMIB

Object Type

OneBTS

Event Type

quality of service

Probable Cause

OneBTS locked by LMT

Severity

MAJOR

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-688
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

939x Node B alarm descriptions


OAM Alarms

OneBTS_0156_00100 - CM migration failed

....................................................................................................................................................................................................................................

OneBTS_0156_00100 - CM migration failed


Description

CM migration has failed.


CM migration failed
Alarm Code

OneBTS_0156_00100

Node B Type

All 939x Node B types.

Object Class

OneBTSEquipment/OneBTSEquipmentMIB

Object Type

OneBTS

Event Type

quality of service

Probable Cause

CM migration failed

Severity

CRITICAL

Impact on Node B operation


NA

Reason
NA

Remedial action

Perform the following steps to clear the alarm:


...................................................................................................................................................................................................

Not available
E...................................................................................................................................................................................................
N D O F S T E P S

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
Alcatel-Lucent Proprietary
2-689
NN-20500-018P2 UA08.1
Use pursuant to applicable agreements
Issue 11.12 August 2013

939x Node B alarm descriptions

OneBTS_0156_00100 - CM migration failed

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
2-690
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

Index

D documentation roadmap, 1-2


................................................................................................
R roadmap

documentation, 1-2

....................................................................................................................................................................................................................................
Alcatel-Lucent 9353 WMS
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IN-1
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Use pursuant to applicable agreements
Issue 11.12 August 2013

Index
....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................
Alcatel-Lucent Proprietary
Alcatel-Lucent 9353 WMS
IN-2
Use pursuant to applicable agreements
NN-20500-018P2 UA08.1
Issue 11.12 August 2013

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