Software Management

CS/MBA/SEM-(4 FT & 6 PT)/SM-404/09
3

4467 ( 28/04 )
ENGINEERING & MANAGEMENT EXAMINATIONS, APRIL 2009
SOFTWARE MANAGEMENT
SEMESTERS - 4 & 6

Time : 3 Hours ] [ Full Marks : 70

GROUP A
( Multiple Choice Type Questions )
1. Choose the correct alternatives for any ten of the following : 10 ! 1 = 10
i) System development model which includes all other models is
a) prototype b) RAD
c) spiral d) evolutionary.
ii) The requirement analysis is not
a) an attempt to improve an existing system
b) establishing a computer network
c) an effort in which requirements of a system are understood
d) an interdisciplinary approach to problem solving.
iii) Critical path in project network diagram is
a) longest path b) deterministic path
c) problematic path d) shortest path.
iv) The second phase of CMM level is
a) defined b) managed
c) repeatable d) none of these.
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4467 ( 28/04 )
v) Spiral model is called model.
a) final b) finished
c) meta d) build and fix.
vi) An activity with no duration and no resources in project network diagram is
called
a) dumb activity b) dummy activity
c) no activity d) none of these.
vii) Which of the following helps IT project to succeed ?
a) Executive support b) Reliable estimates
c) User involvement d) All of these.
viii) COCOMO stands for
a) Customer Cost Model b) Consumer Cost Model
c) Constructive Cost Model d) Caizer Costing Model.
ix) Function point software metric does not include
a) number of user input b) number of user output
c) number of files d) number of access path.
x) Procurement process of software management includes
a) biding process b) negotiation process
c) order placement d) all of these.
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4467 ( 28/04 )
xi) Which of the following is not a software metric ?
a) Design metric b) Project metric
c) Product metric d) Standard metric.
xii) Which of the following is not generally considered a player in the software process
?
a) Customers b) End-users
c) Project managers d) Sales people.

GROUP B
( Short Answer Type Questions )
Answer any three of the following. 3 ! 5 = 15
2. What do you understand by quantitative and quantitative risk analysis ?
3. What are the various quality management techniques that project manager can use for
software project management ? Explain some of these techniques.
4. Why do you think communication management is very vital for project manager ?
5. Discuss how win-win spiral model is useful in software development.
6. Discuss HALSTEAD's software model for determining effort and time estimation of
software development.
7. Explain A-O-A network diagram.
6

4467 ( 28/04 )
GROUP C
( Long Answer Type Questions )
8. a) Describe fourth generation technique mentioning its advantages. 6
b) Briefly describe various stages of SDLC. What are the various types of
maintenance of SDLC ? 7 + 2
9. a) What do you understand by scope creeping ? Write its importance in scope
management. 5
b) Explain project charter. 5
c) Explain WBS with an example. 5
10. a) Consider a software project with 5 tasks T
1
- T
5
. Durations are 15, 10, 12, 25
and 10 respectively . T
2
and T
4
can start when T
1
is completed. T
3
can start
when T
2
is completed. T
5
can start when both T
3
and T
4
are completed. Draw
the project network diagram and lists the task that are on the critical path. 7
b) Human Resource Management is important function for software management.
Explain. Highlight some of the steps you would take as software PM to reduce
attrition rate from your project group. 4 + 4
11. a) Compare various COCOMO models. What are the disadvantages of Putnam
model . 3 + 2
b) What are different cost estimating techniques ? 5
c) Suppose you are developing a software product in the organic mode. You have
estimated the size of the product to be about 1,00,000 lines of code. Compute the
nominal effort and the development time. You can make use of the following
formula supplied to you :
Organic : Effort = 2.4
!
( KLOC )
1.05
PM Development Time =
2.5 ( Effort )
0.38
months. 5
7

4467 ( 28/04 )
12. Write short notes on any three from the following : 3 " 5 = 15
a) Procurement management
b) SPMP
c) Steps of communication management
d) SEI - CMM model
e) Cost of quality
f) MS Project 2003.

END

25022 (MBA) [ Turn over
Name :
Roll No. : ....
Invigilators Signature : ..
CS/MBA (NEW)/SEM-4(FT)/SM-404/2010
2010
SOFTWARE MANAGEMENT
Time Allotted : 3 Hours Full Marks : 70

The figures in the margin indicate full marks.
Candidates are required to give their answers in their own words
as far as practicable.
GROUP A
1. Choose the correct alternatives for the following : 10 ! 1 = 10
i) Which of the following determines if the information
system makes sense for the organization from an
economic and operational standpoint ?
a) A feasibility study
b) A statement of work
c) A system service request
d) A resource schedule.
ii) Designing and sequencing activities to attain project
goals best describes the
a) customer relations project manager activity
b) conflict management project manager activity
c) team management project manager activity
d) technical problem solving project manager activity.
25022 (MBA) 2
iii) Skills required for the management activity include
a) communication; liaison between management,
users and developers; assigning activities;
monitoring progress
b) defining and sequencing activities; communicating
expectation; assigning resources to activities;
monitoring outcomes
c) communication within and between teams; peer
evaluations; conflict resolution; team building; self-
management
d) problem solving; smoothing out personality
differences; compromising; goal setting.
iv) Cocomo stands for
a) customer cost model
b) constructive cost model
c) cozier costing model
d) consumer cost model.
25022 (MBA) 3 [ Turn over
iv) The establishing management procedures activity
involves
a) defining the activities required to organize the
initiation team while it is working to define the
projects scope
b) developing team communication and reporting
procedures, job assignments and roles, project
change procedures and determining how project
funding and billing will be handled
c) both (a) & (b)
d) none of these.
v) Which of the following is the second phase of the project
management process, which focuses on defining clear,
discrete activities and the work needed to complete each
activity within a single project ?
a) Project execution b) Project initiation
c) Project planning d) Project close-down.
vii) The process of dividing the project into manageable
tasks and logically ordering them to ensure a smooth
evolution between tasks best defines
a) work breakdown structure
b) decomposition
c) task identification
d) activity slicing.
25022 (MBA) 4
viii) The describing of project scope, alternatives and
feasibility activity involves
project scope
c) both (a) & (b)
d) none of these.
ix) A graphical representation of a project that shows each
task activity as a horizontal bar whose length is
proportional to its time for completion best describes
b) decision tree
c) PERT chart
d) Gantt chart.
x) Which of the following is the third phase of the project
management process in which the plans created in the
prior phases are put into action ?
a) Project execution
b) Project close-down
c) Project implementation
d) Project initiation.
GROUP B
2. Write main disadvantages of Putnams resource allocation
model. What are method overloading and method
overriding ? 2 + 3
3. Describe cumulative and quantitative risk.
4. What are work breakdown structure and CPM ?
5. Discuss Halsteads software model for determining effort and
time estimation of software development.
6. Explain spiral model.
GROUP C
7. a) Write a brief note on basic COCOMO. Compare various
COCOMO models.
b) Suppose you are developing a software product in
organic and embedded mode. The size of the product is
32000 lines of code. Compute the ratios of nominal
effort and developing time of the above two modes.
3 + 4 + 8
25022 (MBA) 6
8. a) Describe 4G technique with its advantages.
b) Describe various stages of SDLC. What are the various
types of models found in SDLC ?
c) Describe functions of Human Resource Management.
6 + 4 + 5
9. a) What are the different types of cost estimation
techniques ?
b) Describe risk monitoring and risk control in software
management.
c) Describe software configuration management. 5 + 5 + 5
10. a) Define PERT and CPM.
b) A project consists of 8 activities with different relevant
information :
Activity
Immediate
Predecessor
Estimated duration ( in days )
Optimistic
Most
likely
Pessimistic
A 1 1 5
B 1 4 6
C 2 2 8
D A 1 1 1
E B 2 5 14
F C 2 5 8
G D, E 3 6 15
H F, G 1 2 3
i) Draw PERT network diagram.
ii) Find out critical path.
iii) What is expected duration of project ?
3 + ( 6 + 5 + 1 )
11. Write short notes on any three of the following : 3 ! 5
a) RAD model
b) Gantt charts
c) SPMP
d) Function point
e) WBS.

Name :
Roll No. : ..
CS/MBA (OLD)/SEM-4FT & 6PT/SM-404/2010
2010
SOFTWARE MANAGEMENT

GROUP A
1. Choose the correct alternatives for any ten of the following :
10 ! 1 = 10
i) CPM is a
a) Deterministic model b) Problematic model
c) Heuristic model d) None of these.
ii) Prototyping process model may be used when
a) requirements are very much clear
b) requirements are not clear
c) none of these
d) all of these.
25517 (MBA) 2
iii) Unit testing is used for testing
a) a single module b) all the modules
c) integrated modules d) none of these.
iv) The principle of detecting errors as close to their points
of introduction as possible is known as
a) Phase of errors
b) Containment of errors
c) Phase containment of errors
d) none of these.
v) PERT is a
a) Deterministic model
b) Probabilistic model
c) Heuristic model
d) None of these.
vi) If the system testing is performed by the development
team, it is known as
a) Alpha testing b) Beta testing
c) Regression testing d) None of these.
vii) Generally object oriented programming uses
a) Top-down approach b) Bottom-up approach
c) All of these d) None of these.
viii) A general principle of staffing is
a) Put the right person in the wrong job
b) Put the right person in the right job
c) all of these
d) none of these.
25517 (MBA) 4
ix) The Requirements analysis & specification phase comes
after
a) Design phase
b) Coding phase
c) Feasibility study phase
d) none of these.
x) The only process model that includes Risk factor is
a) Evolutionary model b) Spiral model
c) Prototyping d) all of these.
xi) The spiral model is also known as
a) Meta model b) Putnam model
c) Jensen model d) none of these.
xii) Project network diagram consists of
a) AOA b) ADM
c) PDM d) all of these.
GROUP B
2. What do you mean by project planning ? What are its
activities ? 2 + 3
3. Discuss about Norden's work on staffing patterns.
4. Briefly discuss basic COCOMO model.
5. Explain waterfall model.
6. What is SRS ? What is its significance ? 2 + 3
GROUP C
7. a) Briefly explain Putnam model for effort and time
estimation for a software project. What are its
limitations ? 5
b) Explain various risk mitigation plans that software
project manager can plan for his software project.
Explain the various steps in risk management of
software project. 10
25517 (MBA) 6
8. The following table lists in a system design project :
Activity
Immediate
Predecessor
Completion
Time ( days )
A. Survey 4
B. Feasibility Study A 20
C. Analysis of existing
system
A 10
D. Develop the system B, C 5
E. Prepare detail file
specification
D 10
F. Prepare input/output
requirements
D 7
G. Specify Program module E, F 12
H. Prepare procedure F 10
I. Ready to program G, H
a) Prepare project network diagram. 5
b) Determine critical path and duration of the critical path.
4
c) Find out slack for the different activities. 6
9. a) Explain various levels of CMM project management
maturity model. What do you understand by cost of
quality ? 5 + 4
b) Explain various steps in procurement management. 6
10. a) Why is human resource management very critical for
success in software development and implementation ?
As project manager how would you deal with problem of
high attrition rate that you expect in your project
keeping in mind your budgetary constraint you would
face because of rupee appreciation ? 10
b) Why is communication management important for
project success ? 5
11. Write short notes on any three of the following : 3 ! 5
a) Various steps in procurement planning.
b) Importance of communication.
c) SPMP.
d) RAD model.
e) WIN-WIN Spiral model.
f) Cost analysis of software project.
g) Software engineering.

25022 ( MBA ) [ Turn over
Name :
Roll No. : ...
Invigilator's Signature : .
CS/MBA(NEW)/SEM-4 FT & 6 PT/SM-404/2011
2011
SOFTWARE MANAGEMENT


GROUP A
1. Choose the correct alternatives for the following :
10 ! 1 = 10
i) Which of the following determine if the information
system makes sense for the organization from an
economic and operational standpoint ?
a) A feasibility study
b) A statement of work
c) A system service request
d) A resource schedule.
25022 ( MBA ) 2
ii) Designing and sequencing activities to attain project
goals best describe the
a) customer relations project manager activity
b) conflict management project manager activity
c) team management project manager activity
d) technical problem solving project manager activity.
iii) Skills required for the management activity include
users and developers; assigning activities,
monitoring progress
b) defining and sequencing activities; communication
expectations; assigning resource to activities;
monitoring outcomes
management
25022 ( MBA ) 3 [ Turn over
iv) Skills required for the management activity include
users and developers; assigning activities,
monitoring progress
b) defining and sequencing activities; communication
expectations; assigning resource to activities;
monitoring outcomes
management
v) The establishing management procedures activity
involves
a) defining the activities required to oragnize the
project's scope
c) both (a) and (b)
d) none of these.
25022 ( MBA ) 4
vi) Which of the following is the second phase of the project
management process, which focuses on defining clear,
discrete activities and the work needed to complete each
activity within a single project ?
b) Project initiation
c) Project planning
d) Project closedown.
vii) The process of dividing the project into manageable
tasks and logically ordrering them to ensure a smooth
evolution between tasks best defines
b) decomposition
c) task identification
d) activity slicing.
viii) The describing project scope, alternatives and feasibility
activity involves
project's scope
procedures, job assignments and roles, projects
c) both (a) and (b)
d) none of these.
proportonal to its time for completion best describes
b) decision tree
c) PERT chart
d) Gantt chat.
x) Which of the following is the third phase of the project
management process in which the plans created in the
prior phases are put into action ?
b) Project closedown
c) Project implementation
d) Project initiation.
GROUP B
2. Write main disadvantages of Putnam's resource allocation
model. What are the criteria for deciding whether a system be
prototyped ? 2 + 3
3. Explain cumulative and quantitative risk.
4. What is work break-down structure and CPM ?
5. Discuss HALSTEAD's software model for determining effort
and time estimation of software development.
6. Compare RAD and SDLC. List the differences between
quantity circle and review group. 3 + 2
25022 ( MBA ) 6
GROUP C
7. a) Write a brief note on Basic COCOMO. Compare various
COCOMO Models.
32000 lines of code. Compute the ratio of nominal effort
and developing time of the above two modes.
( 3 + 4 ) + 8
8. Lines of code ( LOC ) and function point counts ( FPC ) are
two measures of the size of a system. Explain the advantages
and diadvantages of using these two metrics for measuring
system. Explain the main differences between software
review and software inspection or walkthrough.
8 + 7
9. Explain "walk through". Compare between black box and
white box testing. List the main goals of software quality
assurance. List the different types of maintenance.
3 + 4 + 4 + 4
10. Describe the maturity levels of capability maturity model.
List various Project Team Communication methods and
describe an example of the type of information that might be
shared among team members using each method. What is
contained in Baseline Project Plan ? Is the content and
format of all baseline plans the same ? Why or why not ?
5 + 5 + 1 + 1 + 3
11. List three advantages of PERT diagram over a Gantt chart for
scheduling systems projects. A project has been defined to
contain the following list of activities alongwith their required
times for completion.
Task Code Task Name Duration Starts after
completion of
task(s)
PLAN Plan project 3
REQ Capture requirements 8 PLAN
AGREE Agree requirements with
customer
2 REQ
DESIGN Design system 10 AGREE
CODE Code system 12 DESIGN
ID Identify subcontractors 3 DESIGN
BUY Buy-in subcontractor
code
5 ID
INTEG Integrate code and
buy-in code
6 CODE, BUY
TRAIN Train staff 5 DESIGN
REL Release sytem 4 INTEG, TRAIN
a) Draw a PERT chart for the activities
b) Calculate earliest expected completion time
c) Show the CPM. 3 + 5 + 3 + 4

25022(MBA) [ Turn over
Name : .
Roll No. : .....
CS/MBA/SEM-4 FT & 6 PT/SM-404/2012
2012
SOFTWARE MANAGEMENT

GROUP A
1. Choose the correct alternatives for the following : 10 1 = 10
i) A project manager has just become the manager of
project. The document that recognizes the existence of
the project is called
a) the statement of work
b) the project assignment
c) the project charter
d) the product description.
ii) Which form of software development model combines
the iterative nature of the Prototyping Model with the
controlled and systematic approach of the Waterfall
model ?
a) Evolutionary model b) Incremental Model
c) Putnam model d) Spiral model.
25022(MBA) 2
iii) The project life cycle differs from product life cycle in
that the project life cycle
a) does not incorporate a methodology
b) is different for each industry
c) can spawn many projects
d) describes the project management activities.
iv) A market demand, a business need, and/or legal
requirements are examples of
a) reasons to hire a project manager
b) reasons for projects are initiated
c) reasons to sponsor a project
d) reasons for people become stakeholders.
v) All of the following occur during the planning process
group, except
a) develop project charter
b) create WBS
c) estimate costs
d) sequence activities.
vi) What does TQM stand for ?
a) Time Quality Managed
b) Target Quality Management
c) Total Quality Management
d) Time Quote Management.
vii) A project has three critical paths. What kind of impact
does it have on the project ?
a) It makes the project easier to manage
b) It requires more people to complete the project
in time
c) It increases the project risk
d) It makes the project more expensive.
25022(MBA) 3 [ Turn over
viii) Project Lifecycle costing is a
a) method of including all of the costs associated with
the project over its entire life
b) federal government accounting method
c) method of predicting the life of a project
d) method of evaluating projects when they are
completed.
ix) One of the fundamental tenets of quality management is
that quality
a) must exceed customers' expectation
b) is planned in and not inspected in
c) will increase cost
d) cost must be passed onto the customer.
x) The Delphi technique is a way to
a) analyze performance b) gather expert opinions
c) resolve conflict d) estimate durations.
GROUP B
Answer any three of the following. 3 5 = 15
2. Write main disadvantages of Putnam's resource allocation
model. What are method overloading and method
overriding ? 2 + 3
3. Describe cumulative and quantitative risk.
4. What are work break-down structure and CPM ?
5. Discuss Halstead's software model for determining effort and
6. Explain Spiral model.
GROUP C
7. a) Write a brief note on Basic COCOMO. Compare various
COCOMO models.
25022(MBA) 4
3 + 4 + 8
8. a) Describe 4G technique with its advantages.
b) Describe various stages of SDLC. What are the various
types of models found in SDLC ?
c) Describe the functions of Human resource
management. 6 + 4 + 5
9. a) What are the different types of cost estimation
techniques ?
management.
10. a) Why software project planning is needed ?
b) Write various activities of software project planning.
c) Explain several project evaluation criteria. 4 + 5 + 6
11. Write short notes on any three of the following : 3 5
a) RAD model
b) Waterfall model
c) SPMP
d) Roles of project manager
e) WBS.
=============

Name : .
Roll No. : .....
CS/MBA/SEM-4 FT & 6PT/SM-404/2013
2013
SOFTWARE MANAGEMENT


GROUP A

1. Choose the correct alternatives for any ten of the following :
10 1 = 10
i) The Project Life Cycle comprises which of the following ?
a) Phases b) Milestones
c) Estimates d) Activities.
ii) Which of the following is not input to Risk management
planning ?
a) The Project Charter
b) Risk identification
c) Defined roles & responsibilities
d) WBS.
25022 (MBA) 2
iii) Which of the following is not a key stakeholder in a
Project that creates a service internal to the
organization ?
a) Project Manager b) External customer
c) Project vendors d) Project team members.
iv) Sunil is the Project Manager of the MNB project. He
wants a vendor to offer his one price to do all of the
detailed work. Sunil is looking for which type of
document ?
a) RFP b) RFI
c) Proposal d) IFB.
v) You have an emergency on your project. You have hired
a vendor to start work immediately. What contract is
needed now ?
a) T & M b) Fixed price
c) Letter contract d) Incentive contract.
vi) Of the following, which one achieves customer
satisfaction ?
a) Completing the project requirements
b) Maintaining the project cost
c) Maintaining the project schedule
d) Completing the project with the detailed quality
metrics.
vii) Lucy is the Project Manager of a project. She has hired
an independent contractor for a portion of the project
work. The contractor is billing the project $ 120 per
hour, plus materials. This is an example of which one of
the following ?
a) Cost plus fixed fee b) Time & Material
c) Unit Price d) Lumpsum.
viii) You are the Project Manager for the ABC Project. This
project requires co-ordination with the Director of
Manufacturing, Human Resources and the IT
Department and the CIO. This is an example of what
type of input to the organization ?
a) Organizational interfaces
b) Technical interfaces
c) Interpersonal interfaces
d) Human resource coordination.
proportional to its time for completion best describes
a) Work breakdown structure
b) Decision tree
c) PERT chart
d) Gantt chart.
25022 (MBA) 4
x) Which problem-solving technique is the best for most
Project Management situations ?
a) Confronting b) Compromising
c) Forcing d) Avoidance.
xi) What tool can you use to determine a process in control
or out of control ?
a) Cause-and-effect diagram
b) Control chart
c) Run chart
d) Scatter diagram.
xii) What is the preferred order for performing testing of IT
projects ?
a) Unit testing, integration testing, system testing &
user acceptance testing
b) Unit testing, system testing, integration testing,
user acceptance testing
c) Unit testing, system testing, user acceptance
testing, integration testing
d) Unit testing, integration testing, user acceptance
testing, system testing.
xiii) What type of diagram shows planned and actual project
schedule information ?
a) Network diagram b) Gantt Chart
c) Tracking Gantt chart d) Milestone chart.
xiv) What approach to developing a Work Break-down
Structure is considered to be conventional ?
a) Top-down b) Bottom-up
c) Analogy d) Mind-mapping.

GROUP B
2. Write main disadvantages of Putnams resource allocation
model. For a team development, how the project performance
improvement can be accomplished ?
3. List the tools and techniques for performing the Risk
monitoring & Control.
4. What are work breakdown structure and CPM ?
5. Discuss Halsteads software model for determining effort and
6. Explain Spiral model.

GROUP C
7. a) Write a brief note on basic COCOMO. Compare various
COCOMO models.
25022 (MBA) 6
(3 + 4) + 8
8. a) Describe various stages of SDLC. What are the various
types of process models found in SDLC ?
b) How does a Project Life Cycle differ from Product Life
Cycle ? 10 + 5
9. a) Describe the different types of cost estimation
techniques.
management.
10. a) Define PERT and CPM.
b) A project consists of eight independent activities.
Activity Predecessor Optimistic time Most likely time Pessimistic time
A - 1 3 5
B - 2 3 4
C - 3 4 5
D A 2 9 10
E C 4 5 6
F B,D.E 5 6 13
G A 2 4 6
H C 1 3 6
i) Draw PERT network diagram.
ii) Find out critical path.
iii) What is expected duration of project ? 3 + (6 + 5 + 1)
11. Write short notes on any three of the following : 3 5
a) Rational Unified Process
b) Gantt charts
c) CMMi/P-CMM
d) Function point & Object point
e) Work Break-down Structure.

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