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CHAPTER- 1 INTRODUCTION
Objective
Limitation
Methodology
SUGGESTIONS
REFERENCE
ACKNOWLEDGEMENT
To bring out this project a successful one I have received help from various
sources. Firstly I acknowledge my wholehearted thanks to my principal Mr.
Madanmohan Sahu.
The borrower then enjoys the benefit of the use of the assets ahead of the effort required
to obtain them, while the lender enjoys the benefit of the fee paid by the borrower for the
privilege.”
• Deferred consumption- When money is given as loan the lender defers spending
the money on consumption goods. Since according to time preference theory
people prefer goods now to goods later, in a free market there will be a positive
interest rate.
• Alternative investments- The lender has a choice between using his money in
different investments. If she chooses one, she forgoes the returns from all the
others. Different investments effectively compete for funds.
• Risks of investment. There is always a risk that the borrower will go bankrupt,
abscond, or otherwise default on the loan. This means that a lender generally
charges a risk premium to ensure that, across his investments, he is compensated
for those failures.
• Taxes- Because some of the gains from interest may be subject to taxes, the lender
may insist on a higher rate to make up for this loss.
Study of consumer behavior is of utmost importance in the backdrop of a growing
economy. As Indian economy is continuously growing since last several years, people’s
income and expenditure pattern have also undergone important changes. Like any part of
urban India, the consumption behavior in Berhampur is also getting changed very fast. It
is in this background that a large number of corporate retailers have started their
operations in this small but important town in the Southern part of this state. Due to
increased purchasing power propelled by the new income sources in recent years, the
consumers are found to be extra motivated to purchase varieties of consumer Durables
which are extra expensive in nature. Proposed study would be a modest venture to
understand the role of loans provided by the banks to stimulate the demand for consumer
durables.
Objective
The purpose of the present study is to accomplish the following objectives:
Limitation
Though the present study aims to achieve the objectives that cited above in full
earnestness and accuracy, it hampered due to certain limitations. Some of the limitations
of this study summarized as follows.
Sample size is limited due to the limited period allocated for the survey.
Methodology
The present study is developed on the basis of secondary data. Secondary data obtained
from a selected no. of bank branches functioning in Berhampur. According to plan two
banks under public sector and two banks in private sector were covered. Again as per the
requirement of the study, time series monthly data on the amount of loan sanctioned, no
of loans and the rate of interest on these loans were obtained from the selected bank
branches.
ANALYSIS: By regressing the amount of loan on rate of interest rate the true causal
behavior between the variable were studied. By calculating the Karl Pearson coefficient
the rate of correlation were obtained. The disaggregated picture of correlation coefficient
bank wise tested with paired T test. The seasonality behavior of rate of interest and
demand for consumer durable loans were studied on the basis of time series statistical
tool.
CHAPTER-2
BANKING INDUSTRY PROFILE
Banking in India originated in the last decades of the 18th century. The first banks
were The General Bank of India, which started in 1786, and Bank of Hindustan, both of
which are now defunct. The oldest bank in existence in India is the State Bank of India,
which originated in the Bank of Calcutta in June 1806, which almost immediately became
the Bank of Bengal. This was one of the three presidency banks, the other two being the
Bank of Bombay and the Bank of Madras, all three of which were established under
charters from the British East India Company. For many years the Presidency banks acted
as quasi-central banks, as did their successors. The three banks merged in 1925 to form
the Imperial Bank of India, which, upon India's independence, became the State Bank of
India. The first fully Indian owned bank was the Allahabad Bank, established in 1865.
When the American Civil War stopped the supply of cotton to Lancashire from the
Confederate States, promoters opened banks to finance trading in Indian cotton. With
large exposure to speculative ventures, most of the banks opened in India during that
period failed. The depositors lost money and lost interest in keeping deposits with banks.
Subsequently, banking in India remained the exclusive domain of Europeans for next
several decades until the beginning of the 20th century. Foreign banks too started to
arrive, particularly in Calcutta, in the 1860s. Calcutta was the most active trading port in
India, mainly due to the trade of the British Empire, and so became a banking center. The
Bank of Bengal, which later became the State Bank of India. By the 1900s, the market
expanded with the establishment of banks such as Punjab National Bank, in 1895 in
Lahore and Bank of India, in 1906, in Mumbai - both of which were founded under
private ownership.
CHAPTER -3
Company profile of sbi and icici bank
SBI :-
State Bank of India (SBI) (LSE: SBID) is a Public Sector Banking Organisation (PSB), in
which the Government of India is the biggest shareholder. It is the largest bank in India
and is ranked at 380 in 2008 Fortune Global 500 list, and ranked 219 in 2008 Forbes
Global 2000. Measured by the number of branch offices, SBI is the second largest bank
in the world. SBI traces its ancestry back to the Bank of Calcutta, which was established
in 1806; this makes SBI the oldest commercial bank in the Indian subcontinent. SBI
provides various domestic, international and NRI products and services, through its vast
network in India and overseas. With an asset base of $126 billion and its reach, it is a
regional banking behemoth.
In recent years the bank has focused on four priorities, first, reducing its huge staff
through the Golden handshake scheme known as the Voluntary Retirement Scheme,
second, computerizing its operations, third, implementation of Business Process Re-
Engineering(BPR), and fourth, trying to change the rude attitude of its staff through a
program aptly named 'Parivartan' or 'change'. On the whole, the Bank has been successful
in the first three initiatives but has failed in Parivartan.
ICICI Bank:-
ICICI Bank is India's second-largest bank. The Bank has a network of about 573
branches and extension counters and over 2,000 ATMs. ICICI Bank was originally
promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-
owned subsidiary.
ICICI was formed in 1955 at the initiative of the World Bank, the Government of India
and representatives of Indian industry. The objective was to create a development
financial institution for providing medium-term and long-term project financing to Indian
businesses.
In the 1990s, ICICI transformed its business from a development financial institution
offering only project finance to a diversified financial services group offering a wide
variety of products and services, both directly and through a number of subsidiaries and
affiliates like ICICI Bank.
In 1999, ICICI become the first Indian company and the first bank or financial institution
from non-Japan Asia to be listed on the NYSE. In 2001, ICICI bank acquired Bank of
Madura Limited.
ICICI Bank set up its international banking group in fiscal 2002 to cater to the cross
border needs of clients and leverage on its domestic banking strengths to offer products
internationally. ICICI Bank currently has subsidiaries in the United Kingdom, Canada
and Russia, branches in Singapore and Bahrain and representative offices in the United
States, China, United Arab Emirates, Bangladesh and South Africa.
Today, ICICI Bank offers a wide range of banking products and financial services to
corporate and retail customers through a variety of delivery channels and through its
specialised subsidiaries and affiliates in the areas of investment banking, life and non-life
insurance, venture capital and asset management. ICICI Bank Limited, together with its
subsidiaries, offers various banking products and financial services in the areas of
commercial banking, investment banking, and insurance to retail and corporate customers
primarily in India. The company offers various deposit products, which include time
deposits, savings accounts, current accounts, and certificates of deposits. Its loan portfolio
includes home loans, automobile loans, commercial business loans, two wheeler loans,
personal loans, agricultural loans, working capital loans, and credit cards, as well as
offers dealer funding, and technology and developer financing products and services.
ICICI Bank also offers various agricultural and rural banking products, including loans
for crop production, micro-finance, and purchase of farm equipment, as well as offers
commodity based finance, and various savings, investment, and insurance products. In
addition, it offers foreign exchange and derivatives, escrow, investment banking, demat,
equity underwriting and brokerage, venture capital and private equity, and life and
general insurance products and services. Further, the company provides custodial, tax
collection, cash management, mobile banking, Internet banking, online banking, ATM,
and treasury banking services. As of March 31, 2008, ICICI Bank had a network of 1,308
branches and operated 3,950 automated teller machines. It also has operations in the
United Kingdom, Canada, Russia, Singapore, Bahrain, Dubai, Sri Lanka, Hong Kong,
Qatar, Bahrain, the United States, China, the United Arab Emirates, Bangladesh, South
Africa, Thailand, Indonesia.
VEHICAL LOAN)
20
10
JAN 2008 49 59.520 1.214
0
FEB 2008 32 36.00 1.125
Jan-08 Feb-08 Mar- Apr-08 May- Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08
MARCH 200808 08
04 06.00 1.5
APRIL 2008 37 42.40 1.146
MAY 2008 32 37.00 1.156
JUNE 2008 42 51.60 1.228
JULY 2008 31.2 37.618 1.205
AUGUST 2008 31.2 37.618 1.205
SEPTEMBER 2008 31.2 37.618 1.205
OCTOBER 2008 31.2 37.618 1.205
NOVEMBER 2008 31.2 37.618 1.205
DECEMBER 2008 29 40.37 1.392
CHART 1: NO. OF CONSUMER DURABLE AND VEHICLE LOAN TAKEN
IN SBI BANK
CHART 2: AMOUNT OF LOANS TAKEN IN LACS IN SBI BANK
70
60
50
40 AMOUNTOFLOANSTAKENINLACS.
30
20
10
0
Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec-
08 08 08 08 08 08 08 08 08 08 08 08
OBSERVATION:-
It is clear from the table that the highest amount of loan taken is 59.52 lacs in
the month of January, and lowest loan taken is 6 lacs in the month of March. The
lowest amount of loan taken in this month is due to the reason that this is the end of
the financial year and people are busy with their paper works, auditing and tax
related works that’s why the amount of loan taken gone down this month.
OBSERVATION:-
In table 3 the minimum interest rate charged by SBI bank is only 12.25% which is
much lower than the interest rate of other private level banks. SBI bank is always
concentrating to give much benefit to the customer in lowest cost and that’s why
the popularity is never diminishing despite of presence of world class competitors.
14
13.5
13
12.5 INTEREST RATE
12
11.5
11
10.5
10
Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec-
08 08 08 08 08 08 08 08 08 08 08 08
OBSERVATION:-
table 5 shows that interest rate of ICICI bank is nowhere less than 13% i.e.
the minimum interest rate charged by ICICI bank is 13%.
TABLE :-6
MONTH AMOUNT OF LOAN PER AMOUNT OF LOAN PER
PERSON IN SBI BANK PERSON IN ICICI BANK
OBSERVATION:-
Table 6 is a comparison of amount of loans taken per person between SBI
bank and ICICI bank. This table shows that the most of the customers are
interested to take loans from SBI bank, the reason behind that is the trust and
customer satisfaction towards SBI bank is higher than any other private bank.
That’s why most of the customers are interested to take loan from SBI rather than
any other bank.
CHART 4: COMPARISON OF AMOUNT OF LOAN PER PERSON BETWEEN SBI BANK
AND ICICI BANK
3
2.5 AMOUNTOFLOANPERPERSON
2 INSBI BANK
AMOUNTOFLOANPERPERSON
1.5
INICICI BANK
1
0.5
0
Jan- Feb- M Apr- M Jun- Jul- Aug- Sep- Oct- Nov- Dec-
08 08 ar- 08 ay- 08 08 08 08 08 08 08
TABLE 7 :- 08 08
JAN 2008 49 10
FEB 2008 32 12
MARCH 2008 04 14
APRIL 2008 37 28
MAY 2008 32 30
JUNE 2008 42 27
DECEMBER 2008 29 13
OBSERVATION:-
Table 7 shows that more no of customers are taking loans from SBI bank than
ICICI bank. As we all know that ICICI bank is the no. 1 bank giving the top
facilities and having the less formalities to take a loan from bank than SBI bank but
people taking loans in a great no from SBI bank.
TABLE :-8
TABLE 9:-
MONTH INTEREST RATE INTEREST RATE
OF ICICI BANK
OF SBI BANK
JAN 2008 12.75 14.5%
FEB 2008 12.75 15%
MARCH 2008 12.25 15%
APRIL 2008 12.25 13%
MAY 2008 12.25 13%
JUNE 2008 12.25 13%
JULY 2008 12.75 13%
AUGUST 2008 13.75 13.5%
SEPTEMBER 2008 13.75 13.5%
OCTOBER 2008 13.75 13.5%
NOVEMBER 2008 13.75 14.5%
DECEMBER 2008 13.00 14.5%
OBSERVATION:-
This table shows clearly another reason of popularity of SBI bank that is its interest
rate. It’s clearly proved from this data that SBI bank offers minimum interest rate
which will encourage the customers to take more loan. Other private bank offers
more features apart from core features and they charge this expenditure on
customer through interest rate. That’s why we find higher interest rate in private
sector banks than public sector banks.
Regression analysis:-
Regression analysis is based on the relationship between two or more variables.
The known variable is the independent variable and the variable we are trying to
predict is the dependent variable. An inverse relationship exists between the
variables.
Y= a +b X
Y=a+bX
a= Y–bX
12 *(2013.188) – (155.25)2
= -103.6497
From this we came to the analysis that in the increase in the value of X by 100 pts
the value of Y decreases by103.6497 pts, in other words with the increase in
interest rate by 100 pts the value of amount of loan taken decreases by 103.6497
pts. Here we can conclude that with the increase in interest rate the demand for
loan decreases that’s why the demand of loan for consumer durables is price
elastic.
Y=a+bX
a= Y–bX
12(2303.5) – (166.00)2
= -10.609
From this we came to the analysis that in the increase in the value of X by 100 pts
the value of Y decreases by10.609 pts, in other words with the increase in interest
rate by 100 pts the demand of loan decreases by 10.609 pts. Here we can conclude
that with the increase in interest rate the demand for loan decreases that’s why the
demand of loan for consumer durables is price elastic.
Concluding remarks
1-
It is clear from the table that the highest amount of loan taken is 59.52 lacs in the
month of January, and lowest loan taken is 6 lacs in the month of March. The
lowest amount of loan taken in this month is due to the reason that this is the end of
the financial year and people are busy with their paper works, auditing and tax
related works that’s why the amount of loan taken gone down this month.
2-
The minimum interest rate charged by SBI bank is only 12.25% which is much
lower than the interest rate of other private level banks. SBI bank is always
concentrating to give much benefit to the customer in lowest cost and that’s why
the popularity is never diminishing despite of presence of world class competitors.
3-
Table 5 shows that interest rate of ICICI bank is nowhere less than 13% i.e. the
minimum interest rate charged by ICICI bank is 13%.
4-
This table is a comparison of amount of loans taken per person between SBI
bank and ICICI bank. This table shows that the most of the customers are
interested to take loans from SBI bank, the reason behind that is the trust and
customer satisfaction towards SBI bank is higher than any other private bank.
That’s why most of the customers are interested to take loan from SBI rather than
any other bank.
5-
This table shows that more no of customers are taking loans from SBI bank than
ICICI bank. As we all know that ICICI bank is the no. 1 bank giving the top
facilities and having the less formalities to take a loan from bank than SBI bank,
but people taking loans in a great no from SBI bank.
6-
This table shows that the amount of loan taken in SBI bank is higher than the loans
taken from ICICI bank. Despite of high formalities, mandatory security submission
and long procedure in SBI bank customers are taking high amount of loans from
SBI because they realized the conduct of ethical behavior in SBI bank which is
highly lacking in ICICI bank, that’s why people have more faith on SBI bank than
any other private sector bank.
7-
This table shows clearly another reason of popularity of SBI bank that is its interest
rate. It’s clearly proved from this data that SBI bank offers minimum interest rate
which will encourage the customers to take more loan. Other private bank offers
more features apart from core features and they charge this expenditure on
customer through interest rate. That’s why we find higher interest rate in private
sector banks than public sector banks.
Suggestions
1-
ICICI bank does not verify the securities and creditworthiness of customer and
sanctions loan in a few days, this shows that they are not conducting the ethical
behavior properly that’s why people perceive it as a non ethical institution. But SBI
bank takes more time to verify the credit worthiness of customer and obeys all
formalities before sanctioning the loan.
2-
Private Banks is more concentrating on the value added services and extra features,
which they think that it, will attract the customers but they are neglecting the core
features of a bank. This is the main reason despite heavy expenditure private banks
are not able to compete with public sector banks and SBI being the pioneer of all
the public banks.
Reference
To make my project a successful one I have taken help from various
sources, such as direct interaction journals and web sites. The books I
have referred are
www.iupindia.org
www.indianeconomy.com
WWW.SBIBANK.COM
WWW.ICICIBANK.COM