Orrisa Engineering College Interim Report

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in/
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Linking eGov Projects to Engineering Campuses
INTERIM REPORT
Programme
BASELINE ASSESSMENT OF E-DISTRICT MMP FOR PURI DISTRICT
ORISSA ENGINEERING COLLEGE
2013 -14
FOR
BY
P a g e
5/3/2014

Interim Assessment Report
ORISSA
ENGINEERING
COLLEGE
BASELINE ASSESSMENT OF EDISTRICT
MMP FOR PURI DISTRICT

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AN INTRODUCTION TO E- GOVERNANCE
E
-Governance refers to the use of information and communications technologies (ICT) to
improve the efciency, effectiveness, transparency and accountability of government.
E-Government can be seen simply as moving citizen services online, but in its broadest sense
it refers to the technology enabled transformation of government - governments best hope to
reduce costs, whilst promoting economic development, increasing transparency in
government, improving service delivery and public administration, and facilitating the
advancement of an information society.

Reducing Costs: Putting services online substantially decreases the processing costs of
many activities compared with the manual way of handling operations. Efciency is also
attained by streamlini ng internal processes and by enabling faster and more informed
decision making.

Promoting Economic development - Technology enables governments to create positive
business climates by simplifying relationships with businesses and reducing the
administrative steps needed to comply with regulatory obligations. There is a direct impact on
the economy, as in the case of e- procurement, which creates wider competition and more
participants in the public sector marketplace.

Enhancing Transparency and Acco untability: E-Government helps to increase the
transparency of decision making processes by making information accessible publishing
government debates and minutes, budgets and expenditure statements, outcomes and
rationales for key decisions, and in some cases, allowing the online tracking of applications
on the web by the public and press.

Improving Service Delivery : government service delivery, in the traditional process, is
time consuming, lacks transparency, and leads to citizen and business dissatisfaction. By
putting government services online, eGovernment reduces bureaucracy and enhances the
quality of services in terms of time, content and accessibility.

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Improving Public Administration e-government administrative components, such as a
computerized treasury, integrated nancial management information systems, and human
resource management systems, lead to greater efciency in public administration. Features
include the integration of expenditure and receipt data, control of expenditure, human
resources management, intelligent audit through data analysis and the publishing of nancial
data.

Facilitating an e- Society: One of the main benets of an eGovernment initiative consists
of the promotion of ICT use in other sectors. The technological and management capacities
required for eGovernment administration encourage, in turn, the development of new training
courses and modules in schools and universities trying to supply the required skills and
capabilities to the market

E-Governmentusually describes relationships across 3 modalities:

1. Government to Citizen: deals with the relationship between government and citizens.
G2C allows citizens to access government information and services instantly, conveniently,
from everywhere, by u se of multiple channels.
2. Government to Business: consists of e-interactions between government and the private
sector. The opportunity to conduct online transactions with government reduces red tape and
simplies regulatory processes, therefore helping businesses to become more competitive.
3. Government to Government : Governments depend on other levels of government within
the state to effectively deliver services and allocate responsibilities. In promoting citizen -
centric service, a single access point to government is the ultimate goal, for which
cooperation among different governmental departments and agencies is necessary. G2G
facilitates the sharing of databases, resources and capabilities, enhancing the efciency and
effectiveness of processes.

National e-Governance Plan (NeGP) has been approved by the Government of India for
implementation during the years 2003- 2007 to lay foundation and provide impetus to e -
Governance throughout the Country. The Plan advocates denition of institutional
mechanisms and core policies for managing e-governance initiatives across the Country in a
cohesive manner and entails that services, having high volume of citizen interactions, with
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major impact on National and Regional economies or where service - owners themselves show
readiness to optimize, be targeted as Mission Mode Projects (MMPs) at various levels.

Further, by providing appropriate weightage to quality and speed of optimization and by
utilizing full potential of private sector involvement, NeGP aims at creating a citizen - centric
and business -centric environment for governance. However, it was observed that most States
were inadequately equipped in terms of personnel and skill - sets needed to handle the host of
issues involved in effective implementation of NeGP in their respective areas. State
Governments needed to provide for overall direction, standardization and consistency across
initiatives and at the same time, were to have resources and exibility to drive the Plan in the
best -possible manner.

THE e-GOVERNANCE VISION OF ODISHA.

1. Localize implementation and decision - making and deploy the core infrastructure to
deliver services to the Third Tier of Governance

2. Manage all ICT initiatives as capital investments which can be evaluated in terms
of pre-dened goals and measurable targets

3. Make various stakeholders capable of conceptualizing, developing and managing e -
Governance tools themselves

4. Aim at service-oriented approach of Governance and create an integrated, modular
and scalable framework to become more adaptive

5. Utilize policies, structures and frameworks to bring about transparency in various
government functions.
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The e-GOVERNANCE STRATEGY
The e-Governance Strategy for Orissa outlines the initiatives eGov projects to be undertaken
across the State. It also denes an internally consistent set of options to lead to realization of
States e-Governance Vision.
For Orissa, 14 Sectors have been identied as MMPs based on socio-economic need analysis,
development & Governance priorit ies, political Vision, perceived benets to citizens &
revenue generation potentials, e- readiness & level of automation and in alignment with
NeGP.

[Six pillars for achieving e-Gov projects in the stare]

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NATIONAL E -GOVERNANCE PLAN (NEGP)
National e-Governance Plan (NeGP) has been approved by the Government of India for
implementation during the years 2003- 2007 to lay foundation and provide impetus to e
Governance throughout the Country.
The Plan advocates denition of institutional mechanisms and core policies for managing
e-governance initiatives across the Country in a cohesive manner and entails that services,
having high volume of citizen interactions, with major impact on National and Regional
economies or where service-owners themselves show readiness to optimize, be targeted
as Mission Mode Projects (MMPs) at various levels.
INTRODUCTION TO MMPS
A mission mode project (MMP) is an individual project within the National e-Governance
Plan (NeGP) that focuses on one aspect of electronic governance, such as banking, land
records or commercial taxes etc.
Within NeGP, "mission mode" implies that projects have clearly dened objectives,
scopes, and implementation timelines and milestones, as well as measurable outcomes
and service levels.
NeGP comprises 31 mission mode projects (MMPs), which are further classied as state,
central or integrated projects.
Each state government can also dene ve MMPs specic to its individual needs

THE STATE MMPS

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E-DISTRICT
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The e-District projectis a part of the 27 Mission Mode Projects under National e -
Governance Plan (NeGP) of the Department of IT, Government of India.
The main objective of the e -District project is to provide support to the basic
administrative unit i.e., District Administration to enable content development of
government to citizen (G2C) services.
It was planned to be implemented in two phases; in Phase - I Pilots covering 1-2
districts of a state and in Phase II the project would be rolled out across the state
subsequent to successful implementation of the pilots.
The e-District MMP has been implemented in 41 districts in India under pilot
implementation of the project till 2013.
The objectives of the e District Mission Mode Project are to Undertake backend
computerizationof District and Tehsil level ofces to ensure electronic delivery of
high volume citizen centric services at the district level.
Efcient delivery of services with improved Service Levels by undertaking extensive
Business Process Re Engineering of identied services.
Extensive Capacity Building and training of eld level functionaries to ensure smooth
migration to electronic delivery of e district services and phasing out manual delivery
of services.
Delivery of services through Common Service Centers (CSCs) by leveraging the
common infrastructure of SWAN, SDC, and SSDG.

Development of applications to be hosted at the State Data Centers for delivery of
services.
Delivery of all public services at District/ Sub District level in electronic form through
State Portals by using the State Service Delivery Gateways.
Providing easy, anywhere and anytime access to Government Services (both
Information & Transactional) to ensure reliability, efciency, transparency and
accountability.
Reducing number of visits of citizens to a Government ofce / department for
availing the services and there by eliminating harassment.
Reducing administrative burden and service fulllment time & costs for the
Government, Citizens & Businesses
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Reducing direct interaction of citizen with the Government and encourage e
interaction and efcient communication through portal
Enhancing perception & image of the Government and its constituent Departments

E-DISTRICT SERVICES
S.
No.
Service Details
1.
Certicates
Issue of

2.
Schemes
Social Welfare

3.
Services
Revenue Court

4.
Public
Distribution
System & Ration
Card
Related Services

5.
RTI related
Services &
Grievance
Redressal
Birth, Death, Domicile, Nativity, Caste, Marriage, Income,
Employment etc.

Social welfare Pensions (Old age, Widow, Handicap,
Destitute), Scholarships

-

Case listing, Case adjournment, Stay orders, Final orders,
Status of execution of orders: Information, Tracking, and
ling of misc. applications. Government dues and
recovery as part of Land Revenue including issue of
notices, record payments, track def ault processes, updation
of treasury receipts etc.

Registration, change of address, addition or deletion of
members, issue of duplicates etc.

Application, tracking, monitoring, appeals etc. related to
all departments

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STEPS FOR MANUAL VS E- DISTRICT
FACILITIES FOR CITIZENS

MANUAL SYSTEM FACILITIES E-DISTRICT FACILITIES
In the existing manual system, processing of an
application for a certicate such as an income
or caste certicate typically involves the
following steps:
I. Citizens need to visit the concerned
departments ofce at the sub district or
district headquart ers in order to apply
for the service. The citizen submits a
hand written application or lls in an
application form, if available, along
with the required supporting documents
and fee.
II. The application is received by the
Registry section and forwarded to the
tehsildar for endorsement. The endorsed
application is then sent to the Village
Accountant for eld verication.
III. After verication, the Village
Accountant prepares a eld report and
sends it back to the Registry section.
Based on the approved report, the
Registry section prepares the certicate,
which is signed by the tehsildar and
issued to the applicant.
Under e-District, computerized citizen
facilitation centers with multiple counters will
be established at the village and sub district
levels for processing of certicates.

I. Applicants will be able to submit
application forms and supporting
documents at these centers or apply for
services online
II. Once data digitization and workow
automation has been completed,
application forms will be submitted and
forwarded electronically by the counter
operators to the concerned eld ofcial
or Registry section for processing
III. - A pre validated electronic document,
based on existing records, will be
generated by the eld ofcial/ Registry
section
IV. This would be signed digitally by the
tehsildar and issued to the applicant .

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e - DISTRICT ODISHA STATE INFORMATION
Odisha is located between the parallels of 17.49N and 22.34N latitudes and meridians of
81.27E and 87.29E longitudes. It is bounded by the Bay of Bengal on the east; Madhya
Pradesh on the west and Andhra Pradesh on the south. It has a coast line of about 450 kms. It
extends over an area of 155,707 square kms.

According to the 1991 census, it has a total population of 31, 512,070 (3.73 percent of the
total population of India) out of which about 16,237,000 are male and 15,275,070 are female.
On the basis of homogeneity, continuity and physiographical characteristics, Odisha has been
divided into ve major morphological regions: the Odi sha Coastal Plain in the east, the
Middle Mountainous and highlands Region, the Central plateaus, the western rolling uplands
and the major ood plains. The Rollout of eDistrict project was started at 28 District
Collectorate, 51 sub- division ofces, 268 Tahsils, 266 Block Ofces and 1790 RI ofces.
District Sub-Division Tahsil BDO RI Ofce
Jajpur 1 10 10 80
Dhenkanal 3 8 8 50
Balasore 2 12 12 85
Nuapada 1 5 5 21
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Bolangir 3 14 14 34
Sonepur 2 6 6 31
Boudh 1 3 3 22
Kandhamal 2 12 12 74
Cuttack 3 15 14 127
Khurda 2 10 10 67
Puri 1 11 11 128
Kendrapara 1 9 9 92
Jagatsinghpur 1 8 8 76
Bargarh 2 12 12 84
Kalahandi 2 13 13 48
Nawrangpur 1 10 10 66
Rayagada 2 11 11 81
Gajapati 1 7 7 44
Koraput 2 14 14 95
Malkangiri 1 7 7 44
Nayagarh 1 8 8 42
Sundargarh 3 18 17 102
Jharsuguda 1 5 5 10
Deogarh 1 3 3 20
Sambalpur 3 9 9 56
Keonjhar 3 13 13 80
Angul 4 8 8 55
28 51 268 266 1790

BRIEF PROFILE OF PURI DISTRICT
Located on the east coast of India, overlooking the Bay of Bengal, Puri is located on a 67 km
stretch of sandy beach that extends from the Chilika Lake to the south of Puri town. The Sun
Temple of Konark is located on this beach at a distance of 35 km north of Puri.
The town of Puri is located almost at the geographic centre of the District, and is bounded by
sea on South east. Mauza Sipaurubilla on West, Mauza Gopinathpur on the North and Mauza
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Balukhand on the east surround it. Geographically Puri is located on 19 degree 18 minutes
North latitude and 85 degree 51 minutes East longitude.

GENERAL INFORMATION OF PURI
Particular Details
Name of the district Puri

Key Economic Drivers Tourism, Religious activities, Connectivity
(part of the Golden Triangle of the Tourism
sector, prominent terminus on the East Coast
Railway)
Total Population (2011) 12,01,026 persons

Floating population (if any, in case of tourist
cities)
13,83,188 per year (7 12 lakhs during Rath
Yatra in the months of June-July)

Total Slum Population 4,88,624 (44.09% of the total population)

Decadal Growth Rate (2001 -2011) 28%

Total Area of ULB 16.326 sq. km

Density 12,313 persons per sq. km

Literacy Rate 89.38%

Sex Ratio 928females per 1000 males

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STATUS OF E-GOVERNANCE SERVICES @
PURI DISTRICT
Module Status Remarks
Property tax In Progress The data entry for 2010-11
has been completed and that
of 2011-12 is currently under
progress. Currently, the
module is not in use due to
errors in the nal format of
the computerized demand
notice generated and due to
lack of manpower. As a
result, work on digitization of
holdings has been put on
hold.

Accounting In Progress
The double entry accounting
system is developed with the
support of State Government.
At present the data entry was
being carried out on regular
basis till 2010, however, it is
not regular since then. The
module is developed on
standalone basis and is not
integrated with key modules.

Water supply and other
utilities
Implemented
Bills are generated
electronically by PHD, Puri
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Birth and death
registration (e - District)
Implemented but the desired
results have not been
achieved.
The legacy data for birth and
death registration has been
digitized for 2007-08, 2008-
09, and 2009-10. The data
entry for 2010-11 and 2011-
12 is currently under
progress. Hospitals in the city
have now been registered
online. The registered
hospitals submit a report of
births and deaths registered
with them, once in 15-20
days. Applications for
certicates can now be
registered online on the e -
portal. The applicants can
now collect their certicates
from the Health Ofcer
within 21 days of the online
application, provided the
required documents are
submitted within the
stipulated time.

Citizens grievance
monitoring (e - District)
Implemented
E-Abhiyog online grievance
module has been developed
at the ULB. Only 4
complaints have however
been received as on May
2013. Lack of manpower has
resulted in negligence of this
module. Complaints are thus
still registered and addressed
manually.

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Personnel management
system
Not initiated The municipality has not
installed this module yet.
Procurement &
monitoring of projects
Not initiated The municipality has not

E-procurement In Progress
Although the e-procurement
module has been
implemented successfully,
only one tender has been
issued via the portal in
November 2012. The
municipality utilizes the
central e
-
procurement system
developed by the State for all
ULBs.

Building Plan approval Not Initiated The municipality has not

Licenses In Progress The module has been
installed but has not been
operationalized by Puri
municipality.

SWM In Progress
The municipality has not

Social Welfare Schemes
(e-
District)
(e-
District)
In Progress
Social welfare Pensions (Old
age, Widow, Handicap,
Destitute), Scholarships

Revenue Court Services

In Progress
Case listing, Case
adjournment, Stay orders,
Final orders, Status of
execution of orders:
Information, Tracking, and
ling of misc. applications.
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Government dues and
recovery as part of Land
Revenue including issue of
notices, record payments,
track default processes,
updation of treasury receipts
etc.

Public Distribution System
and Ration Card Related
Services (e-District)
In Progress
Registration, change of
address, addition or deletion
of members, issue of
duplicates etc.

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Technology and has been approved by AICTE (All India Council for Technical Education).
ABOUT ORISSA ENGINEERING COLLEGE (OEC) .
Orissa Engineering College (OEC) is the rst private engineering college to be established
in Odisha. It was set up way back in 1986 when the concept of private education was yet to
be understood by people. Orissa Engineering College is the result of the vision of Late Shri
Kamini Kanta Patnaik, who laid the foundation of what is today one of the best technical
institutes in the state & the Country. OEC is a part of Nabajyoti Charitable Trusts Endeavour
to provide quality education. The college was started with an aim to provide quality technical
education to a wider domain of illustrious students of the state of Odisha in particular and the
nation in general. Orissa Engineering College is afliated to the Biju Patnaik University of

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e-Governance is a Journey not a Destination.

Orrisa Engineering College Interim Report

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