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Contents
Letter from CEO 1
About NSP 2
Client Speaks 3
Raising the Bar 4
Building Capacity 6
Measuring Impact 8
Volunteer Speaks 10
Expanding Our Network 11
Thanking Our Donors 12
NSP Directory 16
Letter from the CEO
“NSP truly empowered me and actually changed the trajectory of my life
… It was a transformative experience.” -Former NSP Student Volunteer
Dear Friends,
I have spent much of the past year thinking about the idea of transformation. As an organization, we traditionally
focus all of our energy on engendering change for our clients, our volunteers, our community partners, and our
donors. This year, we had the opportunity to think about another kind of change – transformation of the organiza-
tion itself.
As I have had the opportunity to share with many of you, this year we embarked on our first comprehensive stra-
tegic planning process with the help of Columbia University’s Institute for Not-for-Profit Management. Much like
the process through which we walk NSP clients, we uncovered our internal strengths and weaknesses, explored the
external factors that will affect us in the future, and set clear goals and expectations for the organization. We
rolled out an ambitious three year plan in May and are now deeply engaged in the implementation phase.
But, also like our clients, we need a lot of help to reach our goals. Throughout the past year, you – our valued
supporters – have provided the funding, encouragement, and guidance to help us thrive. For the second year in
a row, we nearly doubled the number of clients that we served and we saw promising growth in both the size and
commitment level of our volunteer base.
In order to help you better understand how these trends fit into our long-range goals, this year’s Impact Report
highlights our accomplishments over the past year within the context of our multi-year strategic priorities:
I hope that the following pages will allow you to see your support come alive, and I look forward to updating you
throughout the next year about the many exciting transformations to come.
With gratitude,
Kirsten E. Lodal
1
A bo u t NSP
WHAT WE DO
NSP operates a national network of resource centers (local offices), staffed by student volunteers from area colleges and universities. Working
one-on-one with low-income community members (clients), NSP volunteers provide intensive on-site and referral services that enable clients to:
locate employment; secure affordable housing, health care, childcare, and other services; and pursue long-term career and life goals. Perhaps
most importantly, NSP volunteers provide clients with hours of listening and support services that are rarely available in other service agencies.
HOW IT WORKS
The NSP Local Office National Support
NSP local offices are located in impoverished areas (accessible to NSP National Office
campuses) that exhibit high levels of unemployment, homelessness, NSP’s National Office, based in Washington, D.C., provides local of-
and other pervasive barriers to work, education, and service access. fices with the full-time supervision, management resources, financial
Local offices are open to the community from 40-50 hours each week. support and tools that they need to provide consistent, high-quality
Offices are typically situated in community centers that house several client service. The NSP National Office performs the primary financial
other agencies. management, training and quality assurance functions of the organi-
zation.
Clients
NSP’s target client base consists of individuals aged 16-65 who lack Board of Directors
sufficient access to the employment opportunities and social services NSP’s Board of Directors provides the highest level of oversight of Na-
available to them. NSP’s clientele is generally low-income and/or tional Student Partnerships, Inc., comprised of NSP’s 15 Local Offices
homeless, an even mix of males and females, and exceedingly diverse and the National Office.
in race, language spoken, religion, and ethnicity.
Donors
Community Partners Private donors create the foundation on which NSP stands, partnering
NSP enlists a network of local specialists through both its partnerships with the organization on both a local and a national level to enable
and its Local Advisory Boards to connect clients to the services they NSP’s daily impact on individuals and communities across the country.
need. For example, NSP does not provide childcare, but each NSP of-
fice forms partnerships with local childcare providers that offer their
services to NSP clients as relevant situations arise.
Volunteer Leadership
Each NSP local office is staffed by:
• 2-4 Local Directors – Student leaders who are appointed for one-year terms and provide management and vision for an office.
• 1 Site Coordinator – A one-year full-time fellow (funded through the AmeriCorps*VISTA program) who provides capacity building support to
the local offices to ensure efficient volunteer performance.
• 15-50 Student Volunteers – Students who work directly with NSP clients to provide assistance in identifying appropriate services.
2
James Sayles, NSP Client
3
R a i s i ng the Bar
Housing 15%
Employment 58%
5051
Served in PY ’03-‘04
Number of Clients
4000
3025
3000
–NSP Client Data drawn from NSP’s Central Online Resource Index (CORI).
500 7000
6000 Number of Vo
4 400
Volunteers
lunteers
5000
300
4000
school 28%
loma 23% friends or
family 29%
Subsidized
GED 6% housing 4%
Section 8 Public
RAISING THE BAR
housing 2% housing 2%
4000
3025
3000
2000 1589
1472
1000 550
550
0
FY ‘00 FY ‘01 FY ‘02 FY ‘03 FY ‘04 FY ‘05
500 7000 5
6000
Num
Healthcare 2%
Other* 8% Food 2%
Public Benefits 1% Transportation 2%
Legal Service 2%
6000
5051
5000
Number of Clients
4000
DEVELOP SKILLS AND ABILITIES OF VOLUNTEERS, STAFF MEMBERS, AND BOARD MEMBERS: NSP has
focused on the effectiveness of the people who carry out 2000its mission, from full-time 1589staff members, to
1472
local volunteers, to national and local board members. In the 2004-2005 Program Year, NSP achieved
this goal by clarifying roles and expectations across the1000
organization, and specifically by increasing the
550 550
knowledge and skill base of our volunteers. From enhancing training to establishing a national vehicle
for the student voice, NSP is committed to ensuring that each member of the organization has a fulfill-
ing service experience while making the greatest possible 0impact
FY ‘00 in FY
our‘01communities.
FY ‘02 FY ‘03 FY ‘04 FY ‘05
5000
0 0
FY ‘00 FY ‘01 FY ‘02 FY ‘03 FY ‘04 FY ‘05
“I feel like I am getting more of an
Data drawn from NSP’s Central Online Resource Index
education here than I did my entire (CORI).
time in college.” –NSP Site Coordinator/
AmeriCorps*VISTA
6
BUILDING CAPACITY
Training Manual
In order to ensure that NSP’s high quality national trainings
are consistently replicated for each volunteer on a local level,
NSP’s National Office produced a “Train the Trainers” guide
to support its local leadership in educating new volunteers on
NSP’s service model and best practices.
7
M e a s uring Impact
INCREASE EVALUATION AND MEASURE IMPACT: This year, we increased our ability to measure NSP’s
impact on the communities and clients we serve. We know the NSP model works, and we want to be
certain it is working for every client in every NSP office across the country. To achieve this goal, we
have enhanced our data collection via the CORI System, NSP’s Central Online Resource Index. We also
have continued to increase the amount and quality of the client feedback we receive through our
Client Satisfaction Survey.
Who We Help
In addition to services rendered, CORI generates reports on such information as educational history and client residential status so
that we can build our local resources around the unique needs of our client population.
Graduate 2% Graduate 2%
Other 10% Other 10% Shelter/ Shelter/
College 8% College 8% 8th grade 8th grade transitional transitional
or less 20% or less 20% housing 21% housing 21%
Homeowner 8%
Homeowner 8%
Some college Some college
13% 13%
Renting an Renting an
apartment apartment
24% 24%
Some high Some high
High school High school school 28% school 28% Staying with Staying wi
diploma 23% diploma 23% friends or friends or
family 29% family 29%
Subsidized Subsidized
GED 6% GED 6% housing 4% housing 4%
Section 8 Section
Public 8 Public
housing 2% housing
housing2%2% housing 2%
Note: All demographic data is optional on the Client Intake Form. This data is representative of roughly 75% of our total client base. Data drawn
from NSP’s Central Online Resource Index (CORI).
8
MEA SURING IMPACT
Keeping Track
The CORI System: Our Central Online Resource Index (CORI) is a custom-built online database that
tracks client, volunteer, and partner data. It serves as a key communication tool for recording client
case notes and ensures seamless service delivery in the event that multiple volunteers are working on a
single client file. The system also tracks all of NSP’s key client service metrics – every client meeting,
each individual service provided to clients, and all key demographic data – which volunteers can export
to Excel for in-depth analysis of client trends and local office performance.
9
Jordan Seltzer, a senior at LaSalle University, currently serves as a Local Director at NSP-NW Philadelphia
10
E x pa nding Our Network
DIVERSIFY AND EXPAND FUNDING BASE AND ESTABLISH NAME RECOGNITION: From the parents of our
volunteers to our friends on Capitol Hill, NSP’s supporters have made the growth and success of the
past seven years possible. The accomplishments of this year illustrate that the organization is well
positioned to grow substantially in the years ahead – by increasing the range of services we provide,
deepening our impact in communities where we currently work, and ultimately expanding to new
communities nationwide. We know, however, that in order grow we must first bring in new, long-term
sources of funding and expand public awareness of NSP’s mission.
Simply put, NSP’s program has grown faster than our funding base, and we are working to scale our
fundraising efforts to meet our size and growth potential. We have laid the groundwork for a strong
future this year by hosting several successful fundraising events, engaging more corporate and founda-
tion partners, continuing our federal funding relationships, and making many new friends. We need
your help to build on these efforts in the year ahead.
Revenue
Contributions and Private Grants 313,515
Government Grants 376,826
In-kind Contributions 516,491
Other Income 2,851
Total Revenue 1,209,683
Expenses
Program Costs 665,110
Management and General 94,775
Fundraising 91,749
In-kind Costs 516,491
Total Expenses 1,368,124
11
T h a n king Ou r Donors
National Student Partnerships is grateful for the support of the following individuals, foundations,
corporations, and small businesses whose significant contributions help to make our work possible.
Thank you for being our partner in these important efforts!
GOVERNMENT PARTNERS Kovler Family Foundation Ralph Siciliano Steve Jenning
The Corporation for National and Community Rick and Nancy Kreiter John and Sally Simms Randall and Elizabeth Jordan
Service/AmeriCorps* VISTA Anthony Lapham Walter Slocombe and Ellen Seidman Ian and Michelle Kleier
Department of Education Christoper and Wendy Makins, The Four Lanes Stephen and Martha Smith Matt and Sandy Kline
Department of Labor Trust Ken Socha and Gail Bancroft Martin and Carol Kolsky
Robert and Marilyn Mazur Peter Spina Brian Kreiter
MAGNA CUM LAUDE PARTNERS ($10,000+) Thomas and Eileen McIntyre Kenneth and Alice Starr John and Maureen Kunz
The EMF Fund c/o Marin Community Foundation Evelyn Nef Anna Steinhardt Dean and Mara Landis
William and Randa Gerrity Wayne Oldenburg, The Oldenburg Group Mark and Katie Sullivan Josh and Cory Logan
Richard and Carol Hochman Easton Ragsdale and Wendy Lee Howard and Lorraine Tischler Rodd and Jodi Macklin
Peter Kellner Michael and Kathleen Schell James and Stephanie Toback John and Gail Marshall
The William M. and Miriam F. Meehan Warren and Florence Sinsheimer Robert Tweardy John and Anne McDermott
Foundation, Inc. Carl Treleaven Robert and Patricia Wilburn Christopher McIntyre
Tufts Community Union Michael McNamara
United Jewish Foundation “When you believe in something Robert and Mary Jo Milbank
Robert and Margaret Vanderhye Matt Miller and Beth Wehrle
as much as I believe in NSP, you Edward and Linda Morse
SENIOR PARTNERS ($500-999) don’t pass up the opportunity to Eugene Newman and Mary Ellen Cunnion, In
Steven Barna and Barbara Robbins honor of Ruth Cunnion
Dennis and Shirley Bloomquist
be involved.” -Caroline John and Gail Nields
Jon Budington Degenaars, Chairwoman, Chicago Ralph and Jane O’Connell
Weston and Barbara Burnett Committee for NSP Paul O’Shea
Pierre and Amy Chao Robin Perry Allen
Ernest and Palmina Chaplin JUNIOR PARTNERS ($250-499) Al and Lola Pierce
Molly Day Anonymous Rick and Kathleen Ricker
Michael and Kelly Demarco Matt and Mary Adams Matthew and Tina Ripperger
John M. Deutch Joe and Sandra Arangio Oren and Barbara Root
Peter Dlugosch Don and Anne Ayer Diann Rust-Tierney
Jim Fogel and Beth Jacob Greg Baer and Shirley Sagawa Robert Sanchez and Elissa Rubin
CUM LAUDE PARTNERS ($5,000-9,999) Lee and Mindy Foley Ted Schell and Rita O’Connor
Bob Baizer
Edgar and Clarissa Bronfman, Jr. Fred and Susan Forman Michael Sobel and Elizabeth Milbank
John Barker and Anne Witkowski
Kenneth and Doreen Gray W.W. Grainger, Inc. Kent and Nancy Stansberry
Bill Barringer and Vicki Otten
The Charles Jacob Foundation Michael and Marcia Greenberger Howard and Janice Stoodley
Thomas and Tosh Barron
Eugene Keilin and Joanne Witty Marc and Jill Greitens John and Appy Stookey
David and Carol Bates
Jan and Elizabeth Lodal Patrick and Sheila Gross Will and Julia Taft
Carolyn and Dick Beahrs
Marne Obernauer and Peggy Culver David Karabell and Paula Moss Strobe Talbott and Brooke Shearer
Patricia Bee
Peter and Suzanne Romatowski George and Martha Kellner Derek Tarsy
Harvey and Sandra Benenson
Jack Langer Andrew Berkman John and Kate Townsend
HONORS PARTNERS ($1,000-4,999) Carolyn Little Isaac and Anne Tripp
Robert and Jan Billingsley
Anonymous (3) Edward and Dalya Luttwak Jenonne Walker
Tony Blinken and Evan Ryan
Robert and Nancy Blank Jane C. Maggin William Wallace and Anne Evans
John and Jane Brickman
George and MaryAnne Boyd Ernest Mahaffey and Sheila Penrose James and Mildred Waterfall
Greg Briney
Calvin Cafritz and Jane Lipton Cafritz Fred and Marlene Malek William and Lynda Webster
Tom and Meredith Brokaw
Henry and Jessica Catto Michael McCurdy and Lisa Ripperger Jeremy and Becky Wolsk
William and Judith Buechner
Daniel and Susan Christman Dan and Wea Nichols Lee and Wendy Chaikin
Bob and Jamie Craft Philip and Marjorie Odeen SOPHOMORE PARTNERS ($100-249)
The Chrysalis Foundation
Dirk and Caroline Degenaars Russell Palmer Anonymous (5)
Susan Cohen
Philip J. Deutch and Marne Levine David Parker and Marian Davis Christopher Abbate
William and Catherine Colglazier
Max and Megan DeZara Arnold Penner Robert Adams
Kevin Downey and Michele Jolin
Fred and Suzie Fletcher Bill and Lee Perry Daniel Adams
David and Angela Duff
John and Sherri Goodman Robert and Linda Piazza Kirsten Adams
Chris Foreman
Lawrence and Lorna Graev Thomas and Alice Pickering Jane Andrews
Stanley and Cecilia Freeman
A.J. and Rita Gupta William D. Rahm Warren and Sue Ellen Appleman
Josh Freeman and Kathy Toomey
The Kathryn and Craig Hall Foundation, In honor David and Susan Rahm Walter Arnheim and Marsha Rehns, In honor of
Michael and Stacy Goldberg
of Jennifer Cain Franklin and Wendy Raines Kirsten Lodal
John and Marilyn Gordon
Timothy and Debra Howard Joseph and Kate Reeder Skyler Badenoch
Stephen J. Hadley and Anne Simons
Ellen Howe Charles and Barbara Rossotti Donald and Patricia Badenoch
Michael and Kay Higgins
Kellogg School of Management James and Heather Ruth Howard Balikov and Lisa Rosenberg, In honor of
Robert Hodges
Henry and Charlotte Kimelman, In honor of Lee and Whitney Sachs Brian Kreiter
Kevin Hodges and Andrea Miano
Kirsten Lodal Philip and Rosemary Sanborn Eugene Bang
Mohamad and Siwar Jaafar
James Kimsey Brent Scowcroft Dick K. Barton
Richard and Shirley Jaffee
12
THANKING OUR DONORS
Nancy Beer Tobin Dorothy Garcia Lucie McNeil Joanne Stone Wyman
Thomas and Judith Bello Donald Gerne and Emily Shiuleno Paul Meyer Edwin Strassburger
Allen and Robin Berg Noel Gerson Eve Miller Adrian Talbott
Sandy Bergeson Cindy Glassman Robert Miller Kevin Tebbits
Wendy Bernardo Lee Glazer, In memory of Abe Kreiter and In Thomas and Janice Milone Bren and Angela Theaker
honor of Dr. William Rosenberg Willard Mitchell and Margery Waxman Suzy Thompson
Marilyn Godbold Judith Morris Kristi Tindall
“NSP gets students into the habit Steven and Jill Gomberg Annie Moyer Robert Victor and Lexa Edsall
of giving their time. It ends up as Sarah Gray Gund Rose Mulaikai Roger and Judith Wallenstein
Daniel Greenberg and Rhonda Greifinger Shari Murphy and Bernadette Keyes Nancy Walther
a lifetime commitment.” Marcia Greenberger, In memory of Abe Kreiter Muz Mustufa Carole Weaver
-Carl Treleaven, NSP parent Melvin and Judith Greene Nancy Nebeker-Mikulich Jason Wehmeyer
Peter Groves Thomas Nigra Leon and Mabel Weil
John and Nora Bishop Warren Guard Josh Noble Greg and Margy Werd
Richard and Suzanne Bissell Dana Hart Bruce and Marsha Noble Kevin Werner
George and Trish Bolian A. A. and Donna Hartman Rose Noble Ellis Wisner and Judy Hope
Ruth Botzow, In honor of Liz Krimmel Alison Hastings Daniel and Doris Noble, In honor of Josh Noble Brigitte Wolkoff
Peter Boyd Rob Hastings Joseph and Molly Nye Kenneth and Dorothy Woodcock
Edward and Jane Brandwein Kelly Hasty Patrick and Alicia O’Connor Bruce Wyman
Jack and Joan Briggs Mark Haynes Richard and Noreen Oelkers Salvatore Zizza
Jaime Buehl Wallace and Janet Hayward Willard and Lucy Ogburn, In honor of Brian
Paul and Sheila Bunnell Michael and Ricki Helfer Kreiter
Susan Burk John and Anne Herrmann William and Pilar O’Leary
Dominique Burzacchi Leon Hirsch Elizabeth Osborne
Bill and Vivian Busch Robin Hodges Christopher Patusky and Kiernan Slater
Dru Busch Hon. and Mrs. Linwood Holton Mark and Nancy Penn
W. Busch Judy Hope John Persinger
Thomas Canfield and Danielle Parris Thomas and Lily Hsu Verena Phipps
Susan Carey James and Laura Hunt Vincent and Jomarie Pica
Rob Carmona Michael Iannuzi Don and Barbara Pilling
Mary Leigh Woltz Carrison Kate Janeski Eileen Ponto
Richard and Heather Cass Michael and Kathleen Jeary Rob Quartel and Michella English
Flora Cervantes Collister Johnson Whayne and Ursula Quin
Alan Chao Nancy Jones Charles and Elizabeth Radigan
George and Mary Ann Clyne Paul and Teola Jones George Rigterink
Matthew Cohen Richard Joseph Neil and Susan Rosenberg, In memory of Abe
Elisa Coimbra Melissa Josephs Kreiter and In honor of Brian Kreiter FRESHMAN PARTNERS ($1-99)
Steven Colletta Philip Kallerman Adam Rosman Berenice Alfonso
Jonathan Connors Joseph H. Kaufman Nicholas and Rebecca Ross Mark and Emily Alston-Follansbee
Tom and Chris Cratin John and Kathleen Keane William and Kathleen Ryan, In honor of Lindsey Rodolpho and Claudia Amboss
Martin and Dale Damian RW and Rebecca Kenyon E. Ryan Jimmy and Terry Anderson, In honor of
Bernard and Elaine D’Avella Rachel King James and Anita Sacher Janelle Rae
Patrick Day Jack and Zenia Knebel Andrew Sacher Susan Lucia Annunzio
Rudy and Cynthia DeCanio Catherine Baker Knoll Darryl Sargent Patricia Astle
Dirk and Caroline Degenaars Mitchell and Edie Kreiter Robert Schatz Virginia Austin
Ida Mary Detweiler Jules and Lynn Kroll William and Leslie Schweitzer Katie Bacon
Carol DeVine Peter Kroll William Semmer Edith Badenoch
Donald and Marilyn Di Loreto Gail Kruzel Jeff Sharp Geoffrey Badenoch
Gary Dibianco and Sczerina Perot Jim and Julia Kyle Brian Sharrock Sedira Banan
Jack and Robin Doerge David and Katie Leavy A. Bruce and Denise Shauer Ben Basloe
Keith Dovel David and Dawn Lehmann Carole Shelby Terry Beaski
Erin Drury Emily Lenzner Sarah Shrewsbury William and Janet Beatty
Michael Edwards and Jennifer Urquhart Eric Lodal Carrie Shuchart Judith Bellin
Brian Eigelbach, In honor of Betty, Ray, Kevin Mary Ellen Maggitti K.C. Shute Heather Bellone
and Eileen Eigelbach Edna Mancias Smita Siddhanti Paul and Dee Bertozzi, In honor of
Robert and Jessica Einhorn James and Carolyn Markowsky Jane Silverman Sarah Bertozzi
Ann Enright E. Thomas and Lesa Marquardt Larry and Rebecca Sipos Sunindia Bhalla
Sally Ericsson Ellen Marshall Jane Sloat Sarita Bhatt
David Fischer Matt Mazur Albert and Shirley Small Neeraja Bhavaraju
Ken and Kris Fishman James and Mary McCann Georgeann and Parks Snead Julia Bissell
Kevin Flynn Johnathan McCone Gordon Sommers Jake Blair
Patricia Foo Edward and Gaye McCullough James and Cameron Speth Jennifer Bletsch
David Friedman and Cheryl Friedman-Roth Helen McIntyre Michele Stephenson Elin Bohn
Gabriel and Patricia Fuentes Thomas and Eileen McIntyre, In memory of Abe Chase Stock Steven and Cathy Bokoff
Patty Mullahy Fugere Kreiter Linda Stone Robert Borden
13
THA N K I N G O U R D O N O R S
14
THANKING OUR DONORS
15
N S P Directory
NATIONAL BOARD OF DIRECTORS NATIONAL OFFICE STAFF
ROB CARMONA RICHARD HOCHMAN MARNE OBERNAUER KIRSTEN E. LODAL JANELLE RAE
President, CEO, STRIVE Chairman, Regent Capital Chairman, Beverage CEO, Co-Founder Program Manager
Management Corporation Distributors Company
GARY FLETCHER ELENA K. BOYD RACHAEL SWANSON
Executive Director, Richmond JOANNA HUEY BILLY RAHM Director of Development Director of Programs
Workforce Investment Board Student Representative to the Alumni Representative to the
Board, Harvard University Board, Harvard Business/Law DELESE HARVEY JARED WALKOWITZ
STAN FREEMAN School Program Manager AmeriCorps*VISTA Leader
Principal, Powers Pyles Sutter PETER KELLNER
& Verville P.C. Managing Director, Richmond SHAWN WESTCOTT LINDSAY JOHNSON MARIAN WIGGINS
Financial President, NSP Alumni AmeriCorps*VISTA Director of Finance and
LEE FOLEY Association Development Associate Operations
Partner, Foley Maldonado & BRIAN KREITER Founder, Urban Imagination,
O’Toole, LLC NSP Co-Founder, Chair LLC CAITLIN KING
Assistant to the Mayor, City of AmeriCorps*VISTA
MARCIA GREENBERGER Chicago Communications Associate
Co-President, National
Women’s Law Center MARNE LEVINE MEGAN NEWMAN
Consultant Program Manager
PETER GROVES
Director of Academic Advising, KIRSTEN LODAL GENEVIEVE PAYNE
Kaplan College Co-Founder, CEO, National AmeriCorps*VISTA
Student Partnerships Development Associate
16
“I was a life-long loser. After coming to
NSP, I don’t feel like one anymore. For
the first time in 49 years, I have faith
that I can succeed.”-NSP client
National Student Partnerships
800 7th Street, NW
Suite 300
Washington, DC 20001
(202) 289-1151
www.nspnet.org