Toshiba E-studio 16, 20, 25 are equivalent to Xerox Pro 416 and 421.

If machine has picture of wrench

a code is present to read code press down 8 and clear/stop key simultaneously. All codes, except
fuser error codes are reset by turning machine off and back on again. Messages are applicable
to Toshiba E Studio 160, 200, DP1600, DP2000, and DP2500

C01
Main motor drive problem

CA2
Horizontal sync signal error

C04
PFP main drive problem (Tray 3)

C06
LCF feed motor

C13
Cassette 1

C14
Cassette 2

C15
Cassette 3

C16Cassette 4

C18
LCF tray problem

C19
LCF feed motor

C21
Scan problem

C25
Scan watchdog error

C26
Exposure lamp

C38
Replaced process unit error

C41
Fuser thermistor or low temperature

C43
Fuser problem after warm-up

C44
Fuser problem after warm-up

C45
Fuser thermistor open

C56
Communication error between copier and PFC

C57
Communication problem between copier and IPC

C58
Communication problem between IPC and finisher

C71
Doc feeder paper supply motor problem

C73
Doc feeder EEPROM initialization problem

C74
Doc feeder exit reverse sensor problem

C81
Doc feeder fan

C82
Doc feeder aligning sensor

C83
Doc feeder size length adjustment error

C91
SRAM lithium battery

C95
Power supply fan

C96
Process unit fan

C97
Vacuum fan

C98
Clock IC problem

C99
PFC microcomputer problem

CA1
Laser motor (Polygon motor) problem

CA2
Laser HSYNC problem

CB2
Finisher exit motor

CB5
Staple motor

CC3
Processing motor

CC8
Front aligning motor

CC9
Upper tray elevator motor

CCA
Lower tray elevator motor

CCB
Rear aligning motor

E01
Jam

E02
Fuser Jam

E03
Jam at turn on

E08
Duplex jam

E09
Paper feed jam

E11
Duplex feed jam

E12
Bypass jam

E13
Upper cassette jam

E14
2
nd
cassette jams (PFU)

E15
3
rd
cassette jam (PFP upper)

E16
4
th
cassette jam (PFP; 20/25)

E19
LCF jam (20/25)

E31
Cassette 2 jam

E32
Cassette 3 or 4 jam

E33
LCF jam (20/25)

E34
Cassette 3 or 4 jam

E36
LCF jam (20/25)

E41
Front or side door open during copy cycle

E42
Cassette 2 or 3 door open during copy cycle

E43
Duplex unit open during copy cycle

E45
LCF open during copy cycle

E71
ADF feed jam

E73
ADF exit jam

E74
ADF original reverse jam

EA1
Finisher transport jam

EA2
Finisher jam

EA3
Jam at finisher at power on

EA4
Finisher door open jam

EA5
Stapler jam

EA6
Finisher early arrival jam

EA7
Finisher transport jam

F11
Scanner I/F problem

F12
Write error downloading scanner problem

F13
Download sector error of scanner unit program

F14
Scan unit F-ROM error

F21
PCON board memory error

F22
PC interface board NVRAM error

F31
Fax modem IC problem

F41
Offset catch tray initial detect error

OF1
Intermittent failure

OF2
Netware problem

OF3
Message without fault code

OF4
Network card PCL print error

OF5
Network card status not printed

OF6
User interface error

OF7
Web page print error

OF8
Fax problem

OF9
Internet fax problem

OF10
Stapler

OF11
Scan document size sense problem

OF12
Offset catch tray

OF13
Separator tray

OF14
Print cartridge (Drum/Dev unit)

OF15
Toner detect problem

Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500) and some other models are identical
troubleshoot with CS.

C04Paper feed motor

C13
Upper cassette

C14
Lower cassette

C15
PFP upper cassette

C16
PFP lower cassette

C1A
LCF end fence motor

C1B
LCF motor

C26
Peak detect error, exposure lamp

C27, C28
Scan home problem

C41
Fuser thermistor or low temperature

C43
Fuser problem after warm-up or fuser thermistor

C44
Fuser problem

C45
Side fuser thermistor bad

C47
Power voltage problem

C48
High IGBT temperature

C49
IH circuit

C55
Communication problem between copier and RADF

C57
Communication problem between CPU and IPC

C58
Communication problem between IPC and finisher

C71
ADF feed motor

C73
EEPROM initialization problem RADF

C74
RADF exit reverse sensor problem

C81
RADF fan

C82
RADF sensor adjustment error

C83
RADF original sensor adjustment error

C94
Main CPU problem

CA1
Laser motor (Polygon motor) problem

CA2
Laser H-SYNC problem

CA3
Laser secondary scan rough adjust error

CA5
Laser power adjust error

CA6
Laser calibration error

CA9
Laser image data transmit error from SYS board

CAA
Laser secondary fine adjust error

CAB
Laser secondary scan inter-page error

CAC
Laser primary scan dot adjust error

CAB
Secondary scan interpage compensation error

CB1
Finisher feed motor

CB2
Finisher exit motor

CB3
Finisher lift motor

CB4
Finisher alignment motor

CB5
Staple motor

CB6
Stapler shift motor problem

CB7
Finisher height sensor

CB8
Backup RAM problem

CB9
Saddle stitcher paper push plate motor

CBA
Saddle stitcher front stitcher motor

CBB
Saddle stitcher rear stitcher motor

CBC
Saddle stitcher alignment motor

CBD
Saddle stitcher guide motor

CBE
Saddle stitcher folding motor

CBF
Saddle stitcher paper positioning plate motor

CCO
Finisher sensor connector error

CC1
Finisher micro switch

CC2
Saddle stitcher to finisher communication problem

CC3
Stack process motor problem

CC4
Finisher swing motor

CC5
Finisher horizontal registration motor

CC6
Finisher punch motor

CC8
Front jogger motor

CC9
Upper stack tray lift motor

CCA
Lower stack tray lift motor

CCB
Rear jogger motor

E01
Jam before fuser

E02
Fuser jam

E03
Jam at turn on

E09
Hard drive error

E11
Duplex jam

E12
Bypass jam
E13
1
st
cassette jam

E14
2
nd
cassette jam

E15
3
rd
cassette jam

E16
4
th
cassette jam

E19
LCF jam

E20, E21
Jams from 1
st
cassette

E22
Jams from 2
nd
cassette

E30, E33
PFP upper cassette jam

E34, E36
PFP lower cassettes jams

E3C, E3D, E3E, E3F
LCF jams

F07
Communication error between SYS board and LGC board

F10
Hard drive initialization error

F11
Communication error between SYS board and SLG board

Toshiba StudioE-550, 650, E-800 equivalent machines Lanier 5555 (Studio E-550), Lanier 5556 and
Sharp AR651 (Studio E-650), Lanier 5580 and Sharp AR-810 (Studio E-800)

C04
Paper feed motor

C11
Duplex side guide

C12
Duplex stopper guide problem

C13
1
st
cassette

C14
2
nd
cassette

C15
3
rd
cassette

C16
4
th
cassette

C17
PFP lower cassette

C18
LCF tray up problem

C1A
Tandem LCF end fence motor

C1C
LCF tray up motor

C26
Peak detect error, exposure lamp

C27, C28
Scan home problem

C29
Exposure lamp problem

C36
Charge corona cleaning problem

C37
Transfer belt cam motor

CD1
Brush motor locked

CD2
Toner auger motor locked

CD3
Used toner motor

CD4
Waste toner full

C41
Fuser thermistor or low temperature

C43
Fuser problem after warm-up or fuser thermistor

C44
Fuser problem

C45
Side fuser thermistor bad

C46
Fuser pressure roller thermistor bad

C47
Power voltage problem

C48
High IGBT temperature

C49
IH circuit

C4A
Fuser web

CD5
Web motor path error

C55
Communication error between copier and RADF

C56
Communication problem between CPU and PFC

C57
Communication problem between CPU and IPC

C58
Communication problem between IPC and finisher

C59
Communication problem between CPU and laser CPU

C72
RADF registration sensor problem

C73
EEPROM initialization problem in RADF

C74
RADF exit reverse sensor problem

C82
RADF sensor adjustment error

C83
RADF original sensor adjustment error

C84
RADF small original reverse sensor adjustment error

C85
RADF lift tray motor

C86
RADF large original exit sensor adjustment problem

C94
Main CPU problem

CA1
Laser motor (Polygon motor) problem

CA2
Laser H-SYNC problem

CA3
Laser secondary scan rough adjust error

CA5
Laser power adjust error

CA6
Laser calibration error

CA9
Laser image data transmit error from SYS board

CAA
Laser secondary fine adjust error

CAB
Laser secondary scan inter-page error

CAC
Laser primary scan dot adjust error

CAB
Secondary scan interpage compensation error

CB1
Finisher feed motor

CB2
Finisher exit motor

CB3
Finisher lift motor

CB4
Finisher alignment motor

CB5
Staple motor

CB6
Stapler shift motor problem

CB7
Finisher height sensor

CB8
Backup RAM problem

CB9
Saddle stitcher paper push plate motor

CBA
Saddle stitcher front stitcher motor

CBB
Saddle stitcher rear stitcher motor

CBC
Saddle stitcher alignment motor

CBD
Saddle stitcher guide motor

CBE
Saddle stitcher folding motor

CBF
Saddle stitcher paper positioning plate motor

CCO
Finisher sensor connector error

CC1
Finisher micro switch

CC2
Saddle stitcher to finisher communication problem

CC4
Finisher swing motor

CC5
Finisher horizontal registration motor

E11
Duplex jam

E12
Bypass jam

E13
1
st
cassette jam

E14
2
nd
cassette jam

E15
3
rd
cassette jam

E16
4
th
cassette jam

E18
Tandem feed jam

E19
LCF jam

E20, E21
Jams from 1
st
cassette

E22, E24
Jams from 2
nd
cassette

E25
Jams from LCF

E30 - E33
3
rd
cassette jam

E34 - E38
4
th
cassettes jams

CC6
Finisher punch motor

CC7
Finisher punch unit backup RAM data

CCC
Finisher to inserter communication problem

CCD
Finisher inserter EEPROM problem

CCE
Finisher inserter fan

CDO
Laser initialize time out error

CEO
Laser comparator problem

CE1
Laser beam sensor detect error

CE2
Laser sensor busy error

CE3
Laser primary scan adjustment error

CE4
Laser abnormal window comparator

E01
Jam before fuser

E02
Fuser jam

E03
Jam at turn on

E09
Hard drive error

E3C, E3D, E3E, E3F
Tandem LCF jams

E41 E47
Cover open jam

E50 E59, E5A
Duplex jam

E71 E77, E7B, E7F, E80 E85
Document feeder jam

EA1 EA9, E9F, EAA EB3
Finisher jams

EC - EC9, ECA ECC
Inserter jam

EB5, EB6
Jam in transport area

F07
Communication error SYS board and LGC board

F10
Hard drive format error

F11
Communication error between SYS board and SLG board