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Magic Quadrant for Enterprise Architecture Tools

Gartner RAS Core Research Note G00156427, Greta A. James, 17 June 2008

EA tools provide a repository to store, structure and relate a wide


variety of information. The tools also support the analysis and
presentation of this information to meet stakeholder needs.

This document was revised on 30 June 2008. For more information, see the Corrections
page on gartner.com

WHAT YOU NEED TO KNOW


As organizations grapple with the need to understand and relate multiple aspects of their
enterprise architecture (EA), the EA tool market continues to attract considerable interest and
benefit from enhanced functionality. The dynamics of this market also continue to be affected
by merger and acquisition activity.

Although the Magic Quadrant is a view of the market as a whole, the best tool for a given
organization might well be outside of the Leaders quadrant. When selecting an EA tool,
organizations should consider a range of criteria and should weight these according to their
current and future needs. Because we expect this market to remain volatile for some time to
come, organizations should consider the viability of their preferred vendor.

MAGIC QUADRANT
Market Overview
As increasing numbers of enterprise architects grapple with the challenge of understanding
and relating the wide range of relevant information, the EA tool market has continued to
attract considerable interest. At the same time, the vendors have continued to add new
capabilities to their products.

In addition, merger and acquisition activity has continued, with IBM completing its acquisition
of Telelogic in April 2008 and Metastorm buying Proforma in July 2007. Attracted by the
current interest in enterprise architecture, new vendors continue to enter this market,
particularly through enhancements to modeling tools.

A characteristic of this market is the prevalence of small vendors. Of the 13 companies included
in this year’s Magic Quadrant, only three companies (IBM, IDS Scheer and Sybase) are listed on
a stock exchange, and most of the others are small private companies. Another characteristic of
this market is the number of companies whose headquarters are in Europe – seven of the 13
vendors described in this research. Along with the small size of many of the vendors, this means
that there is more regional allegiance than in many other software markets.

With IBM’s extensive worldwide presence and effective services organization, its acquisition of
Telelogic will have a major impact on this market. In addition, we expect Sybase to focus
more attention on enterprise architecture and to leverage its position in the related database
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design market where it has a 35% market share. Figure 1. Magic Quadrant for Enterprise Architecture Tools
However, because the market is still immature, with
new capabilities being added constantly, we expect
that there will continue to be opportunities for small,
innovative vendors.
Market Definition/Description
Enterprise architects must bring together information
on a variety of subjects, including applications, data
(structured and unstructured), technology of various
kinds, interfaces, business processes, and
organization structures, and they must relate this
content to the business strategy and to various
environmental trends. The architects must
understand and represent the relationships between
all this information and to communicate this to their
stakeholders.

Many enterprises start off using diagramming tools


and spreadsheets to document their architectures.
Although this can be useful initially, ensuring the
consistency of these documents becomes extremely
difficult once artifacts appear in multiple places. For
example, an application might appear on a diagram
depicting a server, a diagram depicting a business
process and a diagram depicting the application’s
interfaces. Changes to the application might require
updates in all diagrams, introducing opportunities for
inconsistency and inaccuracy.

The EA tool market consists of vendors that offer


software products to store, structure, analyze and
present information related to enterprise architecture.
The information stored in an EA tool must Source: Gartner (June 2008)
encompass business architecture, information
architecture, technology architecture and solution
architecture. Vendors usually offer related support, training,
consulting and maintenance.
In the vendor descriptions below, we highlight several strengths
The minimum requirements of an EA tool are: and cautions for each vendor. We have not attempted to mention
all strengths and cautions for each vendor. Rather, the purpose of
• A repository. the comments is to provide guidance on the most salient,
• A metamodel that supports the business, information and distinguishing points for each vendor.
technology viewpoints, as well as solution architectures. The
repository should also support relationships among and Inclusion and Exclusion Criteria
between objects in these viewpoints or architectures.
To be included in this Magic Quadrant, a vendor must have a
• Ability to create or import models and artifacts. product (or integrated set of products) that meets the minimum
• The ability to present repository information to support requirements for an EA tool (described previously). All vendors
stakeholder needs, including in graphical, text and were required to demonstrate that they are being used in
executable forms. production to support EA work in at least 50 organizations, and
user references were checked. Additionally, when the list of

The Magic Quadrant is copyrighted June 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a market-
place at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner.
Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors
placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner dis-
claims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is
forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy,
completeness or adequacy of such information. Although Gartner’s research may discuss legal issues related to the information technology business, Gartner
does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or
inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.
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vendors was finalized on 29 November 2007, the vendor must • Sales Execution/Pricing: The vendor’s presales activities and
have derived at least $2 million in license and maintenance the structure that supports them, including pricing, presales
revenue during the previous reporting year from products that are support and the overall effectiveness of the sales channel.
used for enterprise architecture or have exhibited an innovative • Market Responsiveness and Track Record: Ability to
approach to addressing the market’s needs. respond to changes in the market as customer needs evolve
and market dynamics change.
Added • Marketing Execution: The effectiveness of programs
• IBM acquired Telelogic in April 2008, and Metastorm acquired communicating the organization’s message to the market to
Proforma in July 2007. As a result, IBM/Telelogic and increase awareness of its products and establish a positive
Metastorm have been added to the Magic Quadrant. identification with the product or brand and organization among
• A Dutch company, BiZZdesign, and a U.K. company, buyers. We removed this criterion because these factors have
Salamander, have been added to this analysis, because they been included in marketing strategy, market responsiveness
have both begun to establish a presence in the EA tool market. and track record.
• Customer Experience: This evaluates the customer’s
experience with the vendor and its products.
Dropped
• Operations: The organization’s ability to meet its goals and
• Proforma does not appear on this Magic Quadrant, because it commitments, including the vendor’s technical support, training
was acquired by Metastorm in July 2007. and consulting operations.
• Telelogic does not appear on this Magic Quadrant, because it
was acquired by IBM in April 2008. Completeness of Vision
• Agilense has not been included in this Magic Quadrant, Vendors are evaluated on their ability to convincingly articulate
because it did not satisfy the inclusion criteria. logical statements about current and future market direction,
innovation, customer needs, and competitive forces and how well
Evaluation Criteria they map to the Gartner position. Ultimately, vendors are rated on
their understanding of how market forces can be exploited to
Ability to Execute create opportunity for the provider:
Vendors are evaluated on their ability to be competitive, efficient • Market Understanding: Ability to understand and accurately
and effective, and to positively impact revenue, retention and forecast buyers’ needs, and to translate these needs into
reputation. Ultimately, technology providers are judged on their products and services.
ability and success in capitalizing on their vision:
• Marketing Strategy: A clear, differentiated set of messages
• Product/Service: This includes the core products offered by communicated consistently throughout the organization and
the vendors that compete in this market. We looked at five externalized through the Web site, advertising, customer
aspects of the vendor’s EA product suite: programs and positioning statements.
• Ways to structure information meaningfully through the
supplied metamodel, architecture frameworks and
repository, as well as the ability to customize these
Table 1. Ability to Execute Evaluation Criteria
structures
• Information presentation, including variety, ease of use and Evaluation Criteria Weighting
publishing capabilities
• Analytical capabilities related to EA, including gap analysis, Product/Service high
impact analysis and the ability to apply business
intelligence analysis to repository information Overall Viability (Business Unit, Financial, standard
• The ability to import information from relevant sources, such Strategy, Organization)
as design tools of various kinds, IT management tools and
packaged applications, or to create that information within Sales Execution/Pricing standard
the tool, as well as to export information to facilitate
stakeholder use
Market Responsiveness and Track Record standard
• Tool administration, including configuration management,
security and features to support the management of Marketing Execution no rating
architecture, such as tracking of the use of future-state-
architecture principles and models, workflow, and discussion
threads Customer Experience standard
• Overall Viability: An assessment of the vendor’s financial
Operations standard
health, the strength of its customer base and its presence in
the market; for a large vendor, we also evaluated the relevant Source: Gartner (June 2008)
business unit and the likelihood that the vendor will continue to
invest in and sell the product.
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Table 2. Completeness of Vision Evaluation Criteria strengthening their links to projects and their ability to better
support the implementation of the future-state architecture, these
Evaluation Criteria Weighting capabilities have not been a differentiator for them. However, both
are well-established in this market and are executing well.
Market Understanding standard
Visionaries
Marketing Strategy standard These vendors have demonstrated innovation in this market, but
they have yet to exhibit the mix of overall viability, functional
Sales Strategy standard breadth, sales execution and track record that would place them in
the Leaders quadrant. Casewise is the only vendor in the
Offering (Product) Strategy standard Visionaries quadrant.

Business Model standard Niche Players


Vendors in the Niche Players quadrant tend to have strengths in
Vertical/Industry Strategy standard numerous aspects of EA without providing broader support.
Alternatively, they tend to have more-limited experience with EA
geographically, focus on a specific industry, lack a specific focus
Innovation no rating
on this market or are new to the market.

Geographic Strategy low Vendor Strengths and Cautions


Source: Gartner (June 2008)
alfabet
Strengths
• In January 2007, alfabet opened an office in the U.S., which
• Sales Strategy: The strategy that uses the appropriate
rapidly generated interest, culminating in sales. Although its
network of direct and indirect sales channels, coupled with
customers are still predominantly in Germany and neighboring
marketing, service and communication affiliates that extend the
countries, alfabet has established a North American
scope and depth of market reach for selling products.
beachhead. It continues to enhance its product in an innovative
• Offering (Product) Strategy: A vendor’s approach to product fashion and to maintain satisfaction with its existing customers,
development and delivery that emphasizes differentiation, which include several large multinational corporations.
functionality, methodology and features as they map to users’
• Alfabet’s planningIT solution is well-suited to organizations that
requirements.
want to track and manage the rollout and use of EA by
• Business Model: The soundness and logic of a vendor’s projects. One attractive feature is the product’s ability to
underlying business proposition. monitor and compare the solutions that projects propose and
• Vertical/Industry Strategy: The vendor’s strategy to direct implement with the agreed-on future-state architecture. For
resources, skills and offerings to meet the specific needs of example, planningIT has the ability to compare operational
individual market segments, including vertical industries. plans with architecture master maps and to calculate
• Innovation: Direct, related, complementary and synergistic architecture adherence indicators.
allocation of resources, expertise or capital for investment, • Alfabet’s planningIT contains a rich metamodel out of the box,
consolidation, defensive or pre-emptive purposes. We removed with coverage of business, information, technology and solution
this criterion because innovation has been included in the architectures, as well as business strategy. This provides a firm
market understanding and product strategy criteria. foundation on which to structure and relate the variety of
• Geographic Strategy: The vendor’s strategy to direct information that is of interest to enterprise architects and then
resources, skills and offerings to meet the specific needs of to track its use by projects.
geographies outside the “home” or native region directly or • There are also attractive capabilities for the management of EA
through partners, channels and subsidiaries, as appropriate for processes, which will suit organizations that require more
that geography and market. management rigor. For example, assignments enable user
contributions to architecture artifacts to be tracked and have
Leaders target dates to allow for expiration (for optional assignments) or
escalation (for mandatory assignments). These contributions
Leaders have a broad range of capabilities to support EA,
include updating information related to an artifact, as well as
combined with the ability to deliver this to a diverse group of
reviewing and approving artifacts.
stakeholders. All four leaders in this market have demonstrated
innovation, with a growing focus on architecture implementation
support. Cautions
• Although having successfully created a presence in North
Challengers America, alfabet now needs to scale up its operations to
Both challengers have good modeling capabilities – particularly consolidate this expansion. To do this, it must strengthen its
with business process analysis (BPA). Although they are
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sales and support organization, which will require a cultural ability to discover relationships through a list of possible
change. This transition has proven difficult for many vendors. matches and an associated probability. This is particularly useful
However, based on the maturity that it has shown in for organizations that want to automate exchanges with other
establishing its North American operation, we believe that metadata stores.
alfabet can successfully negotiate this next phase.
• Like many in this market, alfabet is a small, private company, Cautions
with estimated revenue from EA between $5 million and $25 • Although ASG-Rochade is a leading metadata repository, ASG
million. Because it is experiencing very strong revenue growth, has not been able to effectively communicate its benefits to
in our opinion, it is a tempting acquisition target. Although a enterprise architects. The ASG-Rochade home page
new owner may retain key alfabet personnel and continue to demonstrates this, describing several technical features, such
enhance its valuable strategic IT planning solution, there is an as extended name lengths and scalability, while remaining silent
element of uncertainty. Buyers should negotiate contract on anticipated business benefits. Organizations considering the
conditions that bind successor companies to protect them use of ASG-Rochade for enterprise architecture must be
against this possibility. prepared to make additional efforts to understand how to best
use the product for this purpose.
Adaptive • ASG has recently introduced an EA starter pack with a list price
Strengths of $60,000 for five concurrent users. Although this is a
significant reduction of the initial investment required, many
• Adaptive’s repository has the ability to manage a wide range of
organizations at lower EA maturity levels will struggle to justify
metadata. This will be attractive to organizations looking for a
an upfront investment of this size.
single tool that enables them not only to understand their
enterprise architecture but also to use the repository to support
other activities, such as data management and solution BiZZdesign
development. Strengths
• Adaptive customers’ feedback on satisfaction with technical • BiZZdesign is focused on Belgium, the Netherlands and
support services has been excellent. Access to developers was Luxembourg and has strong academic links in that region. In
cited as being particularly valuable. particular, it is one of the tools that support ArchiMate modeling
language, which is now being transferred to The Open Group
Cautions from the Telematica Instituut in the Netherlands where
• Adaptive depends on Microsoft Visio to draw models in BiZZdesign is also based. This is complemented by
notations appropriate to various stakeholder needs. This results BiZZdesign’s focus on training, with its materials, methods and
in an undue complexity, particularly when compared with other tools being used by several universities.
tools in this market. Organizations looking for integrated • Like several other products in this market, BiZZdesign can
modeling capabilities in their EA tool should seek alternatives. display the results of a query on the repository in a graphical
• Adaptive is a small vendor with estimated revenue from EA of less format. It can also explore the relationships of objects on a
than $5 million. Adaptive’s size constrains its ability to serve diagram in a stepwise fashion. This will suit organizations
different geographies, which, when combined with its lack of wanting intuitive, visual impact analysis.
product diversification, in our view, makes it vulnerable to
acquisition. Buyers should negotiate contract conditions that bind Cautions
successor companies to protect them against this possibility. • BiZZdesign is a small vendor, with estimated revenue from its
EA product suite in 2007 of less than $5 million. BiZZdesign
does not have a wide geographic presence because its
ASG
customers are primarily located in the Netherlands and
Strengths
neighboring countries. Its small size, in our view, makes it
• Allen Systems Group (ASG)-Rochade repository has the ability vulnerable to acquisition. Buyers should negotiate contract
to manage a wide range of metadata. This will be attractive to conditions that bind successor companies to protect them
organizations looking for a single tool that enables them not against this possibility.
only to understand their enterprise architecture but also to use
• BiZZdesign users comment on its flexibility, including the ease
the repository to support other activities, such as data
of metamodel customization. However, this flexibility is achieved
management and solution development.
through the use of a scripting language and is not graphical.
• ASG-Rochade has the ability to exchange information with a Consequently, organizations that are considering this product
range of products, including a number of modeling, and needing flexibility must be prepared to acquire the relevant
development and business intelligence tools. This includes the technical skills.
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Casewise browser interface to the live repository. Although in many cases,
Strengths System Architect has not been the first tool to make these
• Although having benefits across a wide range of vertical capabilities available, the development team had been very adept
industries, Casewise offers focused frameworks and models for in prioritizing enhancements to meet the needs of this market.
several industries, including telecommunications, utilities, • As well as competing in the EA tool market, System Architect
healthcare and pharmaceuticals, which will suit organizations participates in several modeling markets, including BPA. This
wanting to leverage these to kick-start their enterprise will appeal to organizations that prefer to acquire an EA solution
architecture work. that integrates a repository with modeling capabilities.
• The feedback we have received about Casewise’s consulting
services has been very positive. Referenced customers use Cautions
adjectives such as “outstanding,” “wonderful” and “perfect,” • Telelogic has become part of IBM’s Rational software division.
resulting in a staunchly loyal customer group. Access to the In our opinion, this is not ideal from an EA perspective,
development team has contributed to this satisfaction level. because Rational’s customers are mainly application developers
• Casewise contains a rich metamodel out of the box, with and designers. In addition to these stakeholders, an EA tool
coverage of business, information, technology and solution must address the needs of business, information and
architectures, as well as business strategy. This provides a firm technology architectures. IBM will need to ensure that
foundation on which to structure and relate the variety of enhancements to System Architect result in a balance between
information that is of interest to enterprise architects. these various viewpoints.
• Despite its extensive functionality for enterprise architects, two
Cautions aspects of System Architect make it unduly complex. The first
• Although providing an attractive EA tool, Casewise has yet to aspect is the way in which relationships are represented in the
display leadership in specific areas of this market. This will not repository, which makes nonstandard reports and navigation of
be a good fit for organizations that wish to be early adopters of relationships more difficult than they need to be. Although System
new EA tool capabilities. Architect has a number of capabilities that shield the user, more-
sophisticated users will encounter this issue. The second source
• Casewise’s customers value the access that they have to the
of complexity is customization, which, although powerful, is not
developers and their ability to influence future product
graphical, but is specified through a text file requiring knowledge
capabilities. However, we believe that, as Casewise grows, this
of its syntax. Organizations considering any sophisticated use of
access will be reduced as the company attempts to balance its
System Architect must commit and train resources to deal with
long-term product directions with the needs of an increasingly
this complexity and to shield the rest of the EA team from it.
diverse customer base. We estimate that Casewise’s revenue
from EA is between $5 million and $25 million.
IDS Scheer
Strengths
IBM/Telelogic
Strengths • Architecture of Integrated Information Systems (ARIS) is well-
known for its long-standing leadership in the BPA market and
• IBM’s System Architect product suite pioneered enterprise
its rich modeling capabilities. This makes it well-suited for
architecture when it was developed by Popkin Software. The
organizations that want to use the same tool for EA and BPA
product has established a substantial presence and “mind
and that want a repository with modeling capabilities.
share” in this market. This is illustrated by the fact that the
majority of organizations evaluating EA tools that consult • IDS Scheer is one of the few companies in the EA tool market
Gartner for advice include System Architect on their shortlists. to be listed on a stock exchange. The reporting obligations
System Architect is a good choice for organizations that are associated with this, along with the associated scrutiny of
looking for a well-established and proven tool. equity analysts, provide increased visibility into the company,
facilitating the due diligence process that we recommend
• IBM completed its acquisition of Telelogic on 3 April 2008. With
potential tool buyers to undertake.
IBM’s extensive worldwide presence and effective services
organization, this deal will have a major impact on the market. • ARIS has the ability to exchange information with a range of
Although still in its very early days, discussions with IBM products, including several modeling and development tools, as
indicate that it understands the important role that EA plays in well as some integration middleware. ARIS also has the ability
aligning business and IT. In particular, we believe that its plan to to exchange packaged application configuration information
leverage the EA expertise in IBM Global Business Services will with SAP’s Solution Manager and to import similar information
provide it with valuable guidance. It is also emphasizing the from Oracle’s Fusion middleware. This stems from IDS Scheer’s
importance of making EA actionable and plans to build bridges long-standing and close relationship with SAP and its more
between System Architect and other IBM and some third-party recent relationship with Oracle, which makes it a particularly
products to implement this. We believe that this acquisition attractive choice for organizations in which these vendors’
makes System Architect a particularly attractive choice for applications play an important role.
organizations that extensively deploy IBM software. • IDS Scheer’s ARIS products contain a rich metamodel out of
• System Architect has a rich set of functions to support enterprise the box, with coverage of business, information, technology
architecture. Recent enhancements include the ability to have and solution architectures, as well as business strategy. This
simplified views of the repository to facilitate reporting and provides a firm foundation on which to structure and relate the
analysis, the ability to view how a model changes through variety of information that is of interest to enterprise architects.
various future states and the ability to provide an updatable
7
Cautions Metastorm
• Without a consulting engagement, ARIS provides less flexibility Strengths
than most other tools in this market for customizing the tool’s • Although having benefits across a wide range of vertical
metamodel. However, IDS Scheer has made good progress in industries, Metastorm’s ProVision offers frameworks and
addressing this, including, in the latest release, providing the models for several industries, including telecommunications,
ability to add new metamodel attributes. Announcement of the insurance, defense and supply chain management. These can
English version of ARIS 7.1 is expected in June 2008. provide a useful starting point for EA work and will be attractive
Organizations needing to add new objects to the ARIS to many organizations in these industries.
metamodel, for the moment, must be prepared to engage IDS • As well as competing in the EA tool market, ProVision
Scheer’s consultants or those from an approved partner. participates in several modeling markets, including BPA. This
• In 2007, IDS Scheer derived 39% of its ARIS revenue from will appeal to organizations that prefer to acquire an EA solution
services – down from 45% in 2006. Although most users that integrates a repository with modeling capabilities.
derive significant value from services related to the initial • ProVision has long been known for its ease of use, which has
configuration and bedding down of an EA tool, organizations been maintained, while functionality continues to be added to
must ensure that proposals meet their needs. In particular, the tool. Following the Metastorm acquisition in August 2007,
organizations should talk to the vendor’s referenced customers we believe that this will continue. We also believe that
to assess their satisfaction with the scope, cost and quality of Metastorm will continue to enhance ProVision’s support for
the services that were provided to them. enterprise architecture.

Mega Cautions
Strengths • Although ProVision’s metamodel has good support for business
• Mega has the ability to exchange information with a range of architecture and solution architecture, it is not as attractive in its
products, including modeling and development tools, as well support for information architecture and technology
as the ability to export to a number of integration middleware architecture. Organizations using ProVision for these aspects of
suites. This benefits organizations that want to automatically enterprise architecture are likely to have to build their own
incorporate this information into their repositories. Mega also metamodel extensions.
has the ability to exchange application configuration • With estimated revenue from EA between $5 million and $25
information with SAP’s Solution Manager, making it attractive to million in 2007, Metastorm derived 47% of its revenue from
organizations that have significant usage of SAP. services. Although most end-user clients derive significant value
• As well as competing in the EA tool market, Mega participates from services related to the initial configuration and bedding
in several modeling markets, including BPA. This will appeal to down of an EA tool, organizations must ensure that proposals
organizations that prefer to acquire an EA solution that meet their needs. In particular, organizations should talk to the
integrates a repository with modeling capabilities. vendor’s referenced customers to assess their satisfaction with
• The Mega Modeling Suite contains a rich metamodel out of the the scope, cost and quality of the services that were provided
box, with coverage of business, information, technology and to them.
solution architectures. This provides a firm foundation on which
to structure and relate the variety of information that is of QualiWare
interest to enterprise architects. Strengths
• As well as competing in the EA tool market, QualiWare
Cautions participates in several modeling markets, including BPA. This
• Estimated revenue from EA was between $5 million and $25 will appeal to organizations that prefer to acquire an EA solution
million during 2007, and Mega derived 45% of this from that integrates a repository with modeling capabilities.
services. Although most users derive significant value from • QualiWare products contain a rich metamodel out of the box,
services related to the initial configuration and bedding down of with coverage of business, information, technology and solution
an EA tool, organizations must ensure that proposals meet their architectures, as well as business strategy and environmental
needs. In particular, organizations should talk to the vendor’s influences. This provides a firm foundation on which to structure
referenced customers to assess their satisfaction with the scope, and relate the variety of information that is of interest to
cost and quality of the services that were provided to them. enterprise architects.
• We have spoken to several organizations having large numbers
of users that use Mega, with one reporting that the number of Cautions
concurrent users on a single repository reached 60. However,
these organizations also have large numbers of repositories, • Some QualiWare users that we have spoken to have remarked
which they use to manage objects and security. When an on the complexity of the tool and the length of time it takes to
object’s status changes (for example, if it is baselined), it is become productive. This is exacerbated by the rudimentary
typically moved to another repository to reflect this, with an help documentation in the tool and lack of tutorials and worked
accompanying administrative workload. If an organization plans samples. Organizations seeking ease of use should consider
to use Mega in a complex environment with multiple alternatives.
repositories, it will need staff to perform the required
administration tasks.
8
• QualiWare has enjoyed considerable success in its • Although we get glowing reports about the support provided by
Scandinavian base and has successfully established a many of the small vendors in this market, retaining high
presence in North America. However, with estimated revenue satisfaction levels on a much larger scale is very challenging.
from EA between $5 million and $25 million, QualiWare is still a However, the Sybase customers we’ve spoken to have been
relatively small, private company that earns most of its revenue very happy with the support services that they have
in Europe. In our opinion, this lack of scale results in experienced and have rated it highly. This attention to
vulnerability to a takeover. Buyers should negotiate contract customers positions Sybase well in its plans to provide more-
conditions that bind successor companies to protect them extensive EA capabilities and will appeal to organizations that
against this possibility. value excellent support.

Salamander Cautions
Strengths • PowerDesigner has few features that assist with the
• Although Salamander has customers across a range of management of architecture activities – features such as
industries, it has considerable focus on EA support in the associating development status (for example, in development,
military and intelligence community, and it has had baselined or being retired) with an object or managing
considerable success with this constituency – particularly in its discussions related to objects. Organizations wanting more-
U.K. home base. It also has a team dedicated to the natural extensive support for the management of their architecture
resources sector. For these reasons, Salamander is an work should consider alternatives.
attractive choice in these two industries. • Sybase’s marketing materials give no visibility to the use of
• Salamander’s variants allow the representation of different PowerDesigner for enterprise architecture. Organizations
architecture configurations. Variants are powerful, because they considering the use of PowerDesigner for enterprise
can be structured as a tree, showing divergences from a architecture must be prepared to make additional efforts to
common heritage. The differences between variants can be understand how to best use the product for this purpose.
displayed graphically. This is particularly useful in a federated
organization, with business units sharing some aspects of the Troux Technologies
architecture and being independent in other aspects of the Strengths
architecture.
• During the past five years, Troux Technologies has established
itself as a major vendor in the EA tool market. A key contributor
Cautions to this success is the company’s unwavering focus on strategic
• Salamander does not have a wide geographic presence, with IT planning, of which enterprise architecture is a major element.
customers primarily located in the U.K. and other western Troux has been able to effectively articulate this vision to appeal
European countries. Although the Internet and electronic to enterprise architects. It has also been able to translate this
communications have reduced the impact of distance, vision into innovative product capabilities and to bring these to
organizations outside Salamander’s home base should clarify market. Troux is a good choice for organizations seeking
ongoing support arrangements. sophisticated support for their enterprise architecture.
• With estimated revenue from EA between $5 million and $25 • Troux has the ability to provide advanced architecture
million, Salamander is growing rapidly, although it is still a configuration management capabilities through the recently
relatively small, private company. In our opinion, this lack of introduced Troux Initiatives product. Troux Initiatives enables a
scale results in vulnerability to a takeover. Buyers should range of programs to be described, with each program
negotiate contract conditions that bind successor companies permitted multiple future options that can be explored.
to protect them against this possibility. Furthermore, within each of the options, there is the ability to
track how an object, such as a server or an application,
changes over time. This will be attractive to large, complex
Sybase organizations – particularly federated organizations.
Strengths
• Troux Collection provides starter sets for importing information
• As well as competing in the EA tool market, Sybase’s from a range of sources that include runtime environments,
PowerDesigner participates in several modeling markets, such as middleware and server directories. However, the real
including database design, in which it has a 35% market value of Troux Collection is that it allows rules to be configured
share. This will appeal to organizations that prefer to acquire to resolve conflicting information from multiple sources and to
an EA solution that integrates a repository with modeling validate and aggregate information, as well as providing
capabilities – particularly those with a strong focus on automatic scheduling of data collection. This is particularly
information architecture. useful for organizations that want to regularly refresh the
current-state-architecture information in the repository from the
actual runtime environment.
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• A range of capabilities foster EA collaboration and governance.
These include the ability to remind users of their obligations to Acronym Key and Glossary Terms
refresh information in the repository. There is also the ability for
architecture stakeholders to make journal entries or blog posts ASG Allen Systems Group
about various information within the repository. This will suit BPA business process analysis
those organizations that require management rigor in their EA EA enterprise architecture
processes, as well as fostering collaboration between
architecture contributors.

Cautions
• Despite its leadership in the EA tool market and adequate cash
from investors, Troux has an estimated revenue from EA of
between $5 million and $25 million and has yet to achieve
profitability. Combined with its attractive product capabilities, in
our opinion, Troux is a tempting takeover target. Although a
new owner may retain key personnel and continue to enhance
its solution, there is an element of uncertainty. Buyers should
negotiate contract conditions that bind successor companies
to protect them against this possibility.
• We have received some reports of Troux’s sales force lacking
responsiveness. This is particularly so for midsize organizations
in locations that are remote from Troux’s offices in Texas, the
U.K. and Germany. Although the new CEO, David Hood, is
strengthening the sales force, midsize organizations remote
from Troux’s locations may need to be particularly persistent to
get its attention.

Vendors Added or Dropped


We review and adjust our inclusion criteria for Magic Quadrants and
MarketScopes as markets change. As a result of these adjustments,
the mix of vendors in any Magic Quadrant or MarketScope may
change over time. A vendor appearing in a Magic Quadrant or
MarketScope one year and not the next does not necessarily
indicate that we have changed our opinion of that vendor. This may
be a reflection of a change in the market and, therefore, changed
evaluation criteria, or a change of focus by a vendor.
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Evaluation Criteria Definitions

Ability to Execute
Product/Service: Core goods and services offered by the vendor that compete in/serve the defined market. This includes current
product/service capabilities, quality, feature sets, skills and so on, whether offered natively or through OEM agreements/partnerships
as defined in the market definition and detailed in the subcriteria.

Overall Viability (Business Unit, Financial, Strategy, Organization): Viability includes an assessment of the overall organization’s
financial health, the financial and practical success of the business unit, and the likelihood of the individual business unit to continue
investing in the product, to continue offering the product and to advance the state of the art within the organization’s portfolio of
products.

Sales Execution/Pricing: The vendor’s capabilities in all pre-sales activities and the structure that supports them. This includes deal
management, pricing and negotiation, pre-sales support and the overall effectiveness of the sales channel.

Market Responsiveness and Track Record: Ability to respond, change direction, be flexible and achieve competitive success as
opportunities develop, competitors act, customer needs evolve and market dynamics change. This criterion also considers the
vendor’s history of responsiveness.

Marketing Execution: The clarity, quality, creativity and efficacy of programs designed to deliver the organization’s message in order
to influence the market, promote the brand and business, increase awareness of the products, and establish a positive identification
with the product/brand and organization in the minds of buyers. This “mind share” can be driven by a combination of publicity,
promotional, thought leadership, word-of-mouth and sales activities.

Customer Experience: Relationships, products and services/programs that enable clients to be successful with the products
evaluated. Specifically, this includes the ways customers receive technical support or account support. This can also include ancillary
tools, customer support programs (and the quality thereof), availability of user groups, service-level agreements and so on.

Operations: The ability of the organization to meet its goals and commitments. Factors include the quality of the organizational
structure including skills, experiences, programs, systems and other vehicles that enable the organization to operate effectively and
efficiently on an ongoing basis.

Completeness of Vision
Market Understanding: Ability of the vendor to understand buyers’ wants and needs and to translate those into products and
services. Vendors that show the highest degree of vision listen and understand buyers’ wants and needs, and can shape or enhance
those with their added vision.

Marketing Strategy: A clear, differentiated set of messages consistently communicated throughout the organization and
externalized through the Web site, advertising, customer programs and positioning statements.

Sales Strategy: The strategy for selling product that uses the appropriate network of direct and indirect sales, marketing, service
and communication affiliates that extend the scope and depth of market reach, skills, expertise, technologies, services and the
customer base.

Offering (Product) Strategy: The vendor’s approach to product development and delivery that emphasizes differentiation,
functionality, methodology and feature set as they map to current and future requirements.

Business Model: The soundness and logic of the vendor’s underlying business proposition.

Vertical/Industry Strategy: The vendor’s strategy to direct resources, skills and offerings to meet the specific needs of individual
market segments, including verticals.

Innovation: Direct, related, complementary and synergistic layouts of resources, expertise or capital for investment, consolidation,
defensive or pre-emptive purposes.

Geographic Strategy: The vendor’s strategy to direct resources, skills and offerings to meet the specific needs of geographies
outside the “home” or native geography, either directly or through partners, channels and subsidiaries as appropriate for that
geography and market.

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