Tel: !"#$ %&&'"#!! or !"#$ ##&'(&)%*+',ail: ,ichele-valle.visitor/co, GSCVB NAMES 2014 HOWDY AWARD RECIPIENTS 0ol.oke, M1 2une ), (3"!$ 4 The Greater Springfield Convention and Visitors Bureau GSCVB$ honored ) individuals see list at end of release$ fro, the hospitalit. industr. on Monda., 2une ), during the ") th
annual 0o5d. 15ards for 0ospitalit. +6cellence/ The gala dinner, held at the 7og Cabin Ban8uet & Meeting 0ouse, attracted ,ore than #33 touris, industr. professionals/ The a5ards, produced b. the GSCVB, recogni9e front'line e,plo.ees in the hospitalit. industr. 5ho go above and be.ond in the perfor,ance of their duties and provide outstanding service to their guests and custo,ers/ B. doing so, these hospitalit. professionals contribute to the econo,ic vitalit. of the businesses the. serve and the region overall/ The 5inners 5ere chosen fro, a,ong !: finalists, 5ho 5ere honored at a reception in Ma./ The finalists 5ere selected b. the 0o5d. 15ards Co,,ittee fro, nearl. !33 no,inations a,ong seven categories/ The Co,,ittee also selected Springfield Ma.or Do,enic 2/ Sarno, to receive the Spotlight 15ard, 5hich recogni9es individuals or organi9ations for their dedication and outstanding contribution to the region;s hospitalit. industr./ <=e;re proud and happ. to present the 0o5d. 15ards to honor so,e of the ,ost i,portant people in the hospitalit. industr., the frontline 5orkers,> said GSCVB ?resident Mar. @a. =.dra/ <The. are usuall. the first person a visitor encounters, and if the.;re especiall. nice and go above and be.ond, that visitor is likel. to return to that A and other A touris, locations/ So, ever.bod. 5insBthe visitor has a great e6perience, the location captures their business, and the ?ioneer Valle. econo,. is enhanced/ This .ear;s event is also e6citing because of the selection of Ma.or Sarno as the ver. 5orth. recipient of the Spotlight 15ard/> Cpon besto5ing the Spotlight 15ard on Ma.or Sarno, GSCVB Chair,an Michael +/ 0ur5it9 stated, <Ma.or Sarno has long been a friend to touris,/ =hen called upon to lend his support to the GSCVB;s efforts he readil. reinforces the i,portance of our industr. on a local and regional level/ Trul., Ma.or Sarno values touris, and sees the ke. role this industr. pla.s in Springfield;s Denaissance/> The 0o5d. 15ards progra, consists of a no,ination process for 5hich an. hospitalit. service provider in the region is eligible ' regardless of 5hether their organi9ation is a GSCVB ,e,ber/ 1 trio of respected industr. leaders selected fro, outside the ?ioneer Valle. Eudges the finalists, and selects the 5inners in each categor./ The Eudges for this .earFs event 5ere 2anice ?utna, A Marketing & Sales Manager at M.stic Countr., CT, Gred 0unter A Media Consultant, Group Tour Media, Chel,sford, M1 and Brian Van G.9en A 1ssistant ?rofessor, The 0ospitalit. College at 2ohnson & =ales Cniversit., ?rovidence, DH/ +ach hospitalit. a5ard 5inner received the decorative etched glass 0ospitalit. +6cellence 15ard, a fra,ed certificate of achieve,ent, a 0o5d. =inner lapel pin, and a gift bag filled 5ith gift certificates and other ite,s fro, the region;s top touris, establish,ents/ Sponsors for the (3"! 0o5d. 15ards for 0ospitalit. +6cellence include Iankee Candle Village, 1ladco 7inen Co/, Ba.state 0ealth, ==7? TV'((, +astern States +6position, Greedo, Credit Cnion, Global Spectru,, The 7og Cabin Ban8uet & Meeting 0ouse*The Delane. 0ouse, Mass7ive/co,, Massachusetts Convention Center 1uthorit., ?erfor,ance Goodservice, The Depublican, Mi6 )#'" and =0IJ Je5sTalk &K3 and Iuengling/ The GSCVB, an affiliate of the +cono,ic Develop,ent Council of =estern M1, is a private non'profit destination ,arketing organi9ation that generates econo,ic gro5th for Massachusetts; ?ioneer Valle. b. ,arketing the region as an ideal destination for ,eetings and conventions, group tour, sports and leisure travel/ Gor ,ore infor,ation, visit 555/valle.visitor/co,/ GREATER SPRINGFIELD CONVENTION AND VISITORS BUREAU 2014 HOWDY AWARDS FOR HOSPITALITY EXCELLENCE Hn the categor. of Accommo!"#o$% : Mar. 1nnis A Guest Service 1gent 0a,pton Hnn 0adle.*1,herst Hn the categor. of A""&!c"#o$% : =illia, Ve9ina A Cre5 Me,ber Bright Jights at Gorest ?ark Hn the categor. of B'('&!)' : Victoria Torti A Bartender #3Bolt5ood at the 7ord 2effer. Hnn in 1,herst Hn the categor. of Foo : 7uisa Cardaropoli A L5ner ?ala99o CafM in Springfield Hn the categor. of P*+,#c S'&(#c': 2ud. Butcher A Deceptionist 2e5ish Co,,unit. Center in Springfield Hn the categor. of R'"!#,-B*%#$'%% Dhiannon McDer,ott A Custo,er Service Depresentative 7ee ?re,iu, Lutlets in 7ee Hn the categor. of T&!$%.o&"!"#o$ Dick. 2ohnson A Motorcoach Lperator ?eter ?an Bus 7ines in Springfield S.o",#)/" W#$$'&: Do,enic 2/ Sarno A Ma.or of Springfield N N N