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manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 145
3.4.3 FIP
FIP is provided as the first step to identify the cause of trouble. FIP is a guide for
proceeding with troubleshooting while checking error codes and for various other
symptoms of trouble.
3.4.3.1 FIP Procedure
Is an error code displayed on the panel?
Teach the operator the right way.
Ask the operator about the conditions of the trouble.
Was the operator operating the printer correctly?
Is the printer jammed?
Is it an image quality problem?
Is the printer making abnormal noise?
Have the F/W version of main controller and mechanical controller been updated ?
Fix the trouble with reference to the FIP.
Perform troubleshooting with reference to
7.2.2 Wiring Connection Diagrams
Ask the operator again to verify the condition at the time of jamming, and
execute a print job in the same conditions. Is the printer jammed again?
Recheck the trouble condition, and execute preventive maintenance
by using 7.2.2 Wiring Connection Diagrams (p.571), doing proper
adjustment when disassembled, or according to various information.
Write the Jam code down.
Fix the trouble with reference to the FIP.
Fix the trouble with reference to
3.4.6 Abnormal Noise-related Trouble (p.280).
Fix the trouble with reference to
3.4.5 Printing Quality-related Trouble (p.248).
Y
Y
N
N
N
N
N
Y
Y
Y
Y N
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 146
3.4.4 FIP by Message Display
3.4.4.1 List of Errors and Warnings
ERROR LIST RELATED TO PAPER JAM
Figure 3-3. Jammed Location
Leg_001_040FA
SENSOR T/R
SENSOR OHP
SENSOR REGI
CLUTCH ASSY REGI
EXIT SENSOR (Sensor in Fuser)
FUSER ASSY
SENSOR FUSER IN
2ND BTR ASSY
SOLENOID FEED
SOLENOID PICK UP
Table 3-9. List of Paper Jam Error
Panel
Message
Jammed
Location
Description See FIP
Jam LC, G
(1)
The SENSOR T/R did not turn ON within the specified
time from SOLENOID FEED - ON.
26
(p.178)
Jam MP, E
(2)
The SENSOR REGI did not turn ON within the
specified time from SOLENOID PICK UP - ON.
27
(p.181)
Jam E
(3)
The SENSOR REGI did not turn ON within the
specified time from SENSOR T/R - ON.
28
(p.183)
Jam E
(3)(4)
The SENSOR REGI did not turn OFF within the
specified time from CLUTCH ASSY REGI - ON.
29
(p.186)
Jam E, F
(4)(5)
The Exit Sensor did not turn ON and SENSOR FUSER
IN turned OFF within the specified time from CLUTCH
ASSY REGI - ON.
30
(p.188)
Jam C, E, F
(4)(5)
The Exit Sensor did not turn ON and SENSOR FUSER
IN turned ON within the specified time from CLUTCH
ASSY REGI - ON.
31
(p.192)
Check
Transparency (3)
SENSOR OHP detected media other than OHP at the
OHP setting or detected OHP at a setting other than
OHP.
32
(p.196)
Jam E
(4)
The SENSOR FUSER IN did not turn ON within the
specified time from CLUTCH ASSY REGI - ON.
33
(p.197)
Jam C
(4)(5)(6)
Exit Sensor did not turn OFF within the specified time
from SENSOR REGI - OFF.
34
(p.200)
Jam LC, G
---
SENSOR T/R was ON at Power ON or when I/L was
closed. (Static Jam)
35
(p.202)
Jam E
---
SENSOR OHP was ON at Power ON or when I/L was
closed. (Static Jam)
Jam E
---
SENSOR REGI was ON at Power ON or when I/L was
closed. (Static Jam)
Jam C, E, F
---
SENSOR FUSER IN was ON at Power ON or when I/L
was closed. (Static Jam)
Jam C
---
Exit Sensor was ON at Power ON or when I/L was
closed. (Static Jam)
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 147
OTHER ERRORS AND WARNINGS
Table 3-10. List of Errors and Warnings
Class Panel Message Error LED Description See FIP
W
a
r
n
i
n
g
Y Toner Low --- The toner supply time of the Yellow toner cartridge has reached the preset time. The printer, however, can be operated.
64 (p.237)
M Toner Low
---
The toner supply time of the Magenta toner cartridge has reached the preset time. The printer, however, can be operated.
65 (p.238)
C Toner Low --- The toner supply time of the Cyan toner cartridge has reached the preset time. The printer, however, can be operated.
66 (p.239)
K Toner Low --- The toner supply time of the Black toner cartridge has reached the preset time. The printer, however, can be operated.
67 (p.240)
Worn Photoconductor
---
SENSOR TNER FULL of the Waste Toner Box has detected a toner full state. The printer, however, can operated.
68 (p.241)
--- The number of drum rotations has exceeded the specified value. The printer, however, can be operated.
69 (p.242)
E
r
r
o
r
Install Y TnrCart ON The Yellow toner cartridge is not mounted.
1 (p.153)
Install M TnrCart
ON
The Magenta toner cartridge is not mounted.
2 (p.154)
Install C TnrCart ON The Cyan toner cartridge is not mounted.
3 (p.155)
Install K TnrCart ON The Black toner cartridge is not mounted.
4 (p.156)
Install Photocondctr
ON
The photoconductor unit is not mounted.
5 (p.157)
Photocondctr Trouble
ON
A communication error occurred between PWBA MCU and ANTENNA ASSY (CRUM XERO).
6 (p.158)
An error occurred when writing data to ANTENNA ASSY (CRUM XERO).
7 (p.159)
A photoconductor unit with a memory of different specification device is attached.
8 (p.160)
Wrong Photocondctr
ON
A drum cartridge of a different specification is attached.
9 (p.161)
TonerCart Error Y
ON
A communication error occurred between PWBA MCU and ANTENNA CTRG (CRUM CTRIG).
10 (p.162)
An error occurred when writing data to ANTENNA CTRG (CRUM CTRIG).
11 (p.163)
A Yellow toner cartridge with a memory of different specification device is attached.
12 (p.164)
Wrong Toner Y ON A Yellow toner cartridge of a different specification is attached.
13 (p.165)
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 148
E
r
r
o
r
TonerCart Error M
ON
A communication error occurred between PWBA MCU and ANTENNA CTRG (CRUM CTRIG).
14 (p.166)
An error occurred when writing data to ANTENNA CTRG (CRUM CTRIG).
15 (p.167)
A Magenta toner cartridge with a memory of different specification device is attached.
16 (p.168)
Wrong Toner M ON A Magenta toner cartridge of a different specification is attached.
17 (p.169)
TonerCart Error C
ON
A communication error occurred between PWBA MCU and ANTENNA CTRG (CRUM CTRIG).
18 (p.170)
An error occurred when writing data to ANTENNA CTRG (CRUM CTRIG).
19 (p.171)
A Cyan toner cartridge with a memory of different specification device is attached.
20 (p.172)
Wrong Toner C
ON
A Cyan toner cartridge of a different specification is attached.
21 (p.173)
TonerCart Error K
ON
A communication error occurred between PWBA MCU and ANTENNA CTRG (CRUM CTRIG).
22 (p.174)
An error occurred when writing data to ANTENNA CTRG (CRUM CTRIG).
23 (p.175)
A Black toner cartridge with a memory of different specification device is attached.
24 (p.176)
Wrong Toner K ON A Black toner cartridge of a different specification is attached.
25 (p.177)
Irregular Density ON The Coverage for 500msec of the image exceeds the limit.
45 (p.215)
Replace Toner Y
ON
It is time to replace the Yellow toner cartridge.
53 (p.225)
Replace Toner M ON It is time to replace the Magenta toner cartridge.
54 (p.226)
Replace Toner C ON It is time to replace the Cyan toner cartridge.
55 (p.227)
Replace Toner K
ON
It is time to replace the Black toner cartridge.
56 (p.228)
Replace Photocondctr ON It is time to replace the photoconductor unit.
57 (p.229)
Blink The number of drum rotations has exceeded the specified value.
69 (p.242)
A Open
ON
COVER FRONT ASSY U is open.
58 (p.230)
E Open ON CHUTE ASSY-REAR is open.
59 (p.231)
F Open ON CHUTE ASSY-FSR is open.
60 (p.232)
C Open
ON
COVER FUSER is open.
61 (p.233)
G Open ON The Cover of Tray 1 is open.
62 (p.234)
B Open ON COVER TOP is open.
63 (p.235)
Table 3-10. List of Errors and Warnings
Class Panel Message Error LED Description See FIP
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 149
3.4.4.2 List of Service Request
Table 3-11. List of Service Request
Class Panel Messaeg Description See FIP
E
n
g
i
n
e
R
e
l
a
t
e
d
(
E
)
Service Req E510 ROS Motor Failure
40 (p.208)
PWBA MCU could not receive signals output from SOS Sensor in ROS within the specified time.
Service Req E511 TR0 Failure
39 (p.206)
PWBA MCU could not receive signals output from SENSOR TR-0 (TR0 Sensor) at the specified timing.
Service Req E513 NVRAM Error
38 (p.205)
An error occurred in NVRAM on PWBA MCU.
Service Req E514 PAGE Timeout
37 (p.204)
The PAGEC/PAGE signal was not received within 60sec after transmitting PFA.
Service Req E517 Communication Error Feeder
36 (p.203)
A communication error occurred between PWBA MCU and Feeder.
Service Req E520 BTR 2 Advance Error
47 (p.217)
The 2nd BTR Retract Sensor does not turn ON within the specified time.
Service Req E521 BTR 2 Error
46 (p.216)
The input of 2nd BTR Retract Sensor does not change when 2nd BTR is initialized.
Service Req E524 Low Density
44 (p.213)
The output value of SENSOR ASSY ADC (ADC Sensor) is below the specified value.
Service Req E525 High Density
43 (p.211)
The output value of SENSOR ASSY ADC (ADC Sensor) exceeds the specified value.
Service Req E526 ADC Contamination
42 (p.210)
SENSOR ASSY ADC (ADC Sensor) error
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 150
E
n
g
i
n
e
R
e
l
a
t
e
d
(
E
)
Service Req E527 Deve Home Position Sensor Error
41 (p.209)
PWBA MCU could not receive signals output from Rotary Home Position Sensor within the specified time after rotation of Rotary
Developer.
Service Req E530 Humidity Sensor Error
50 (p.221)
When the Input from SENSOR HUM & TEMP is out of specification.
Service Req E533 Temp Sensor Error
49 (p.221)
SENSOR HUM & TEMP detected a temperature below -7C or over 55C.
Service Req E537 Fuser Fail
48 (p.219)
Control Thermistor detected a temperature exceeding the specified temperature.
Safety Thermistor detected a temperature exceeding the specified temperature.
The Control Thermistor did not detect a Ready even though the specified time elapsed from Main Lamp ON at Warm Up.
The Main Lamp continues to stay lit even after time specified for the Main Lamp elapsed after the Control Thermistor detected a
Ready.
The Control Thermistor detected a temperature below the specified temperature even after the specified time elapsed from Main
Lamp ON at Warm Up.
The latch lever of FUSER ASSY is set incorrectly.
Service Req E542 IBT CLN Fail
52 (p.224)
SENSOR IBT RETRACT cannot detect Advance/Retract of CAM ASSY-IBT CL.
Service Req E547 Feed Motor Failure
51 (p.222)
DRIVE ASSY FEED (Feed Motor) of the Feeder is not rotating at the specified speed.
Service Req E998 Engine Communication Error
70 (p.243)
Acommunication error between the controller and the PWBA MCU via the video I/F occured
Table 3-11. List of Service Request
Class Panel Messaeg Description See FIP
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 151
C
o
n
t
r
o
l
l
e
r
R
e
l
a
t
e
d
(
C
)
Service Req C0017 CPU error (undefined interruption)
C1 (p.245)
Service Req C0081 CPU error (TLB modification exception)
Service Req C0082 CPU error (TLB miss exception [Load/Fetch])
Service Req C0083 CPU error (TLB miss exception [Store])
Service Req C0084 CPU error (address error exception [Load/Fetch])
Service Req C0085 CPU error (address error exception [Store])
Service Req C0086 CPU error (bus error exception [Fetch])
Service Req C0087 CPU error (bus error exception [Load/Store])
Service Req C0088 CPU error (SYSCALL exception)
Service Req C0089 CPU error (Break exception)
Service Req C0090 CPU error (reserving command exception)
Service Req C0091 CPU error (unused coprocessor exception)
Service Req C0092 CPU error (FPU exception)
Service Req C0093 CPU error (TLB exception)
Service Req C0094 CPU error (XTLB exception)
Service Req C0095 CPU error (cache exception)
Service Req C0096 CPU error (Trap exception)
Service Req C0097 CPU error (FPU exception)
Service Req C0098 CPU error (watch exception)
Service Req C0128 ~ 0254 CPU error (undefined trap)
Service Req C0255 CPU error (NMI exception)
Table 3-11. List of Service Request
Class Panel Messaeg Description See FIP
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 152
C
o
n
t
r
o
l
l
e
r
R
e
l
a
t
e
d
(
C
)
Service Req C0256 CPU error (divide by 0)
C1 (p.245)
Service Req C0257 CPU error (arithmetic overflow)
Service Req C0258 CPU error (break occurrence)
Service Req C0800 IPL error (controller defect)
Service Req C0998 Engine communication error (only when power-on)
Service Req C0999 Engine flash ROM has no program data
C2 (p.246) Service Req C1002 Standard RAM error (standard size is undefined, etc.)
Service Req C1010 Verification error
Service Req C1020 RAM error (slot 0)
C3 (p.246)
Service Req C1021 RAM error (slot 1)
Service Req C1120 ROM checksum error (bit 0 to 7) (program)
C4 (p.247)
Service Req C1121 ROM checksum error (bit 8 to 15) (program)
Service Req C1122 ROM checksum error (bit 16 to 23) (program)
Service Req C1123 ROM checksum error (bit 24 to 31) (program)
Service Req C1200 EEPROM writing error
C1 (p.245)
Service Req C1210 EEPROM writing times limit
Service Req C1400 Engine initialization error
Service Req C1500 CCNV hardware error
Service Req C1550 Initialization hardware error for SRAM for compression
Service Req C1600 Video series hardware error (including PWM IC calibration error)
Service Req C1610 Video series hardware error (VCNV error)
Service Req C1800 Illegal SPD
Service Req C1999 Other hardware errors
Service Req C2000 Software error C5 (p.247)
Table 3-11. List of Service Request
Class Panel Messaeg Description See FIP
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 153
3.4.4.3 Error Code FIP
3.4.4.3.1 Engine related error
FIP-1
Panel Message
Install Y TnrCart
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y HOUSING ASSY-DEVE Y
ANTENNA CTRG HARNESS ASSY MAIN
ANTENNA ASSY-CTRG PWBA MCU
Step Check Yes No
1
Model check of Toner Cartridge Y
Is a Toner Cartridge Y that complies with the
specifications attached?
Go to Step[2]. Replace with a
Toner Cartridge
Y that complies
with the
specifications.
2
Attachment check of Toner Cartridge Y
Is the Toner Cartridge Y attached correctly?
Go to Step[3]. After re-
attachment
Go to Step[3].
3
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[4]. End of procedure
4
Attachment check of HOUSING ASSY-
DEVE Y
Is the HOUSING ASSY-DEVE Y attached
correctly?
Go to Step[5]. After re-
attachment
Go to Step[5].
5
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[6]. End of procedure
6
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step[7]. End of procedure
7
ANTENNA CTRG operation check
Disconnect and then re-connect P/J415 on
PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step[8]. Go to Step[9].
8
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step[9]. Repair broken or
shorted part.
9
Check after replacement of HOUSING
ASSY-DEVE Y
Replace HOUSING ASSY-DEVE Y. (p.410)
Does the error recur when the power is turned
ON?
Go to Step[10]. End of procedure
10
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 154
FIP-2
Panel Message
Install M TnrCart
Possible parts that caused the error
Troubleshooting
Toner Cartridge M HOUSING ASSY-DEVE M
ANTENNA CTRG HARNESS ASSY MAIN
ANTENNA ASSY-CTRG PWBA MCU
Step Check Yes No
1
Model check of Toner Cartridge M
Is a Toner Cartridge M that complies with the
specifications attached?
Go to Step[2]. Replace with a
Toner Cartridge
M that complies
with the
specifications.
2
Attachment check of Toner Cartridge M
Is the Toner Cartridge M attached correctly?
Go to Step[3]. After re-
attachment
Go to Step[3].
3
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[4]. End of procedure
4
Attachment check of HOUSING ASSY-
DEVE M
Is the HOUSING ASSY-DEVE M attached
correctly?
Go to Step[5]. After re-
attachment
Go to Step[5].
5
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[6]. End of procedure
6
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step[7]. End of procedure
7
ANTENNA CTRG operation check
Disconnect and then re-connect P/J415 on
PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step[8]. Go to Step[9].
8
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step[9]. Repair broken or
shorted part.
9
Check after replacement of HOUSING
ASSY-DEVE M
Replace HOUSING ASSY-DEVE M. (p.410)
Does the error recur when the power is turned
ON?
Go to Step[10]. End of procedure
10
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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FIP-3
Panel Message
Install C TnrCart
Possible parts that caused the error
Troubleshooting
Toner Cartridge C HOUSING ASSY-DEVE C
ANTENNA CTRG HARNESS ASSY MAIN
ANTENNA ASSY-CTRG PWBA MCU
Step Check Yes No
1
Model check of Toner Cartridge C
Is a Toner Cartridge C that complies with the
specifications attached?
Go to Step[2]. Replace with a
Toner Cartridge
C that complies
with the
specifications.
2
Attachment check of Toner Cartridge C
Is the Toner Cartridge C attached correctly?
Go to Step[3]. After re-
attachment
Go to Step[3].
3
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[4]. End of procedure
4
Attachment check of HOUSING ASSY-
DEVE C
Is the HOUSING ASSY-DEVE C attached
correctly?
Go to Step[5]. After re-
attachment
Go to Step[5].
5
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[6]. End of procedure
6
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step[7]. End of procedure
7
ANTENNA CTRG operation check
Disconnect and then re-connect P/J415 on
PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step[8]. Go to Step[9].
8
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step[9]. Repair broken or
shorted part.
9
Check after replacement of HOUSING
ASSY-DEVE C
Replace HOUSING ASSY-DEVE C. (p.410)
Does the error recur when the power is turned
ON?
Go to Step[10]. End of procedure
10
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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FIP-4
Panel Message
Install K TnrCart
Possible parts that caused the error
Troubleshooting
Toner Cartridge K HOUSING ASSY-DEVE K
ANTENNA CTRG HARNESS ASSY MAIN
ANTENNA ASSY-CTRG PWBA MCU
Step Check Yes No
1
Model check of Toner Cartridge K
Is a Toner Cartridge K that complies with the
specifications attached?
Go to Step[2]. Replace with a
Toner Cartridge
K that complies
with the
specifications.
2
Attachment check of Toner Cartridge K
Is the Toner Cartridge K attached correctly?
Go to Step[3]. After re-
attachment
Go to Step[3].
3
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[4]. End of procedure
4
Attachment check of HOUSING ASSY-
DEVE K
Is the HOUSING ASSY-DEVE K attached
correctly?
Go to Step[5]. After re-
attachment
Go to Step[5].
5
Does the error recur even if the power is
turned ON/OFF several times?
Go to Step[6]. End of procedure
6
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step[7]. End of procedure
7
ANTENNA CTRG operation check
Disconnect and then re-connect P/J415 on
PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step[8]. Go to Step[9].
8
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step[9]. Repair broken or
shorted part.
9
Check after replacement of HOUSING
ASSY-DEVE K
Replace HOUSING ASSY-DEVE K. (p.410)
Does the error recur when the power is turned
ON?
Go to Step[10]. End of procedure
10
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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FIP-5
Panel Message
Install Photocondctr
Possible parts that caused the error
Troubleshooting
Photoconductor Unit HARNESS-ASSY
XERO
GUIDE CRU ASSY D or ANTENNA ASSY PWBA MCU
Step Check Yes No
1
Model check of Photoconductor Unit
Is a Photoconductor Unit that complies with the
specifications attached?
Go to Step[2]. Replace with a
Photoconductor
Unit that
complies with the
specifications.
2
Attachment check of Photoconductor Unit
Re-attach Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step[3]. End of procedure
3
ANTENNA CTRG operation check
Disconnect and the re-connect P/J416 on
PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step[4]. Go to Step[5].
4
Continuity check of HARNESS-ASSY
XERO
Disconnect the P/J416 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J416-4 J109-2
J416-5 J109-1
Go to Step[5]. Replace
HARNESS-
ASSY XERO.
5
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Check after replacement of GUIDE CRU
ASSY D or ANTENNA ASSY
Replace GUIDE CRU ASSY D or ANTENNA
ASSY. (p.388) or (p.391)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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FIP-6
Panel Message
Photocondctr Trouble
Possible parts that caused the error
Troubleshooting
Photoconductor Unit GUIDE CRU ASSY D or ANTENNA ASSY
HARNESS-ASSY XERO PWBA MCU
LV/HVPS
Step Check Yes No
1
Model check of Photoconductor Unit
Is a Photoconductor Unit that complies with the
specifications attached?
Go to Step [2]. Replace with a
Photoconductor
Unit that
complies with the
specifications.
2
Attachment check of Photoconductor Unit
Re-attach Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA ASSY
Is ANTENNA ASSY dirty and damaged?
Clean
ANTENNA
ASSY, and then
proceed to step
[5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS-ASSY
XERO
Disconnect P/J416 from PWBA MCU.
Do all of the wiring below have normal
continuity.
J416-4 J109-2
J416-5 J109-1
Go to Step [7]. Replace
HARNESS-
ASSY XERO.
7
Check after replacement of GUIDE CRU
ASSY D or ANTENNA ASSY
Replace GUIDE CRU ASSY D or ANTENNA
ASSY. (p.388) or (p.391)
Does the error recur when the power is turned
ON?
Go to Step [8]. End of procedure
8
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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FIP-7
Panel Message
Photocondctr Trouble
Possible parts that caused the error
Troubleshooting
Photoconductor Unit GUIDE CRU ASSY D or ANTENNA
ASSY
HARNESS-ASSY XERO PWBA MCU
LV/HVPS
Step Check Yes No
1
Attachment check of Photoconductor Unit
Re-attach Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check of ANTENNA ASSY
Is ANTENNA ASSY dirty and damaged?
Clean
ANTENNA
ASSY, and then
proceed to step
[4].
Go to Step [5].
4
Does the error recur when the power is
turned ON?
Go to Step [5]. End of procedure
5
Continuity check of HARNESS-ASSY
XERO
Disconnect P/J416 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J416-4 J109-2
J416-5 J109-1
Go to Step [6]. Replace
HARNESS-
ASSY XERO.
6
Check after replacement of GUIDE CRU
ASSY D or ANTENNA ASSY
Replace GUIDE CRU ASSY D or ANTENNA
ASSY. (p.388) or (p.391)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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FIP-8
Panel Message
Photocondctr Trouble
Possible parts that caused the error
Troubleshooting
Photoconductor Unit PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Photoconductor Unit
Is a Photoconductor Unit that complies with the
specifications attached?
Go to Step [2]. Replace with a
Photoconductor
Unit that
complies with the
specifications.
2
Attachment check of Photoconductor Unit
Re-attach Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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FIP-9
Panel Message
Wrong Photocondctr
Possible parts that caused the error
Troubleshooting
Photoconductor Unit PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Photoconductor Unit
Is a Photoconductor Unit that complies with the
specifications attached?
Go to Step [2]. Replace with a
Photoconductor
Unit that
complies with the
specifications.
2
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [4].
4
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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FIP-10
Panel Message
TonerCart Error Y
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge Y
Is a Toner Cartridge Y that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
Y that complies
with the
specifications.
2
Attachment check of Toner Cartridge Y
Re-attach Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [8]. End of procedure
8
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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FIP-11
Panel Message
TonerCart Error Y
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Attachment check of Toner Cartridge Y
Re-attach Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[4].
Go to Step [5].
4
Does the error recur when the power is
turned ON?
Go to Step [5]. End of procedure
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [6]. Repair broken or
shorted part.
6
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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FIP-12
Panel Message
TonerCart Error Y
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge Y
Is a Toner Cartridge Y that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
Y that complies
with the
specifications.
2
Attachment check of Toner Cartridge Y
Re-attach Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 165
FIP-13
Panel Message
Wrong Toner Y
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge Y
Is a Toner Cartridge Y that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
Y that complies
with the
specifications.
2
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [4].
4
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 166
FIP-14
Panel Message
TonerCart Error M
Possible parts that caused the error
Troubleshooting
Toner Cartridge M ANTENNA ASSY-CTRG or ANTENNA CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge M
Is a Toner Cartridge M that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
M that complies
with the
specifications.
2
Attachment check of Toner Cartridge M
Re-attach Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [8]. End of procedure
8
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 167
FIP-15
Panel Message
TonerCart Error M
Possible parts that caused the error
Troubleshooting
Toner Cartridge M ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Attachment check of Toner Cartridge M
Re-attach Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[4].
Go to Step [5].
4
Does the error recur when the power is
turned ON?
Go to Step [5]. End of procedure
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [6]. Repair broken or
shorted part.
6
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 168
FIP-16
Panel Message
TonerCart Error M
Possible parts that caused the error
Troubleshooting
Toner Cartridge M PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge M
Is a Toner Cartridge M that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
M that complies
with the
specifications.
2
Attachment check of Toner Cartridge M
Re-attach Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 169
FIP-17
Panel Message
Wrong Toner M
Possible parts that caused the error
Troubleshooting
Toner Cartridge M PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge M
Is a Toner Cartridge M that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
M that complies
with the
specifications.
2
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [4].
4
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 170
FIP-18
Panel Message
TonerCart Error C
Possible parts that caused the error
Troubleshooting
Toner Cartridge C ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge C
Is a Toner Cartridge C that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
C that complies
with the
specifications.
2
Attachment check of Toner Cartridge C
Re-attach Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [8]. End of procedure
8
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 171
FIP-19
Panel Message
TonerCart Error C
Possible parts that caused the error
Troubleshooting
Toner Cartridge C ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Attachment check of Toner Cartridge C
Re-attach Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[4].
Go to Step [5].
4
Does the error recur when the power is
turned ON?
Go to Step [5]. End of procedure
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [6]. Repair broken or
shorted part.
6
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check between PWBA MCU and
LV/HVPS of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 172
FIP-20
Panel Message
TonerCart Error C
Possible parts that caused the error
Troubleshooting
Toner Cartridge C PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge C
Is a Toner Cartridge C that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
C that complies
with the
specifications.
2
Attachment check of Toner Cartridge C
Re-attach Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 173
FIP-21
Panel Message
Wrong Toner C
Possible parts that caused the error
Troubleshooting
Toner Cartridge C PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge C
Is a Toner Cartridge C that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
C that complies
with the
specifications.
2
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [4].
4
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 174
FIP-22
Panel Message
TonerCart Error K
Possible parts that caused the error
Troubleshooting
Toner Cartridge K ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY
MAIN
PWBA MCU
LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge K
Is a Toner Cartridge K that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
K that complies
with the
specifications.
2
Attachment check of Toner Cartridge K
Re-attach Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [8]. End of procedure
8
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 175
FIP-23
Panel Message
TonerCart Error K
Possible parts that caused the error
Troubleshooting
Toner Cartridge K ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge K
Re-attach Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[4].
Go to Step [5].
4
Does the error recur when the power is
turned ON?
Go to Step [5]. End of procedure
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [6]. Repair broken or
shorted part.
6
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 176
FIP-24
Panel Message
TonerCart Error K
Possible parts that caused the error
Troubleshooting
Toner Cartridge K PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge K
Is a Toner Cartridge K that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
K that complies
with the
specifications.
2
Attachment check of Toner Cartridge K
Re-attach Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 177
FIP-25
Panel Message
Wrong Toner K
Possible parts that caused the error
Troubleshooting
Toner Cartridge K PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Model check of Toner Cartridge K
Is a Toner Cartridge K that complies with the
specifications attached?
Go to Step [2]. Replace with a
Toner Cartridge
K that complies
with the
specifications.
2
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [3]. End of procedure
3
Power supply check to PWBA MCU
Are the following power voltages being
supplied to PWBA MCU from LV/HVPS?
J410-1 J410-2: 3. 3 VDC
J410-3 J410-4: 5 VDC
J410-5/6 J410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [4].
4
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 178
FIP-26
Panel Message
Jam LC, G
Possible parts that caused the error
Troubleshooting
ROLL ASSY TURN 500 ROLL ASSY FEED 500
HOLDER ASSY RETARD 500 SOLENOID FEED
HARNESS ASSY MAIN DRIVE ASSY FEED
PWBA TRAY 500 HARNESS-ASSY FEED 1
ACTUATOR T/R SENSOR T/R
HARNESS ASSY FEED 3 PWBA MCU
LV/HVPS CLUTCH ASSY FEED
HARNESS-ASSY FEED MAIN DRIVE ASSY FEED
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Shape and operation check of ROLL ASSY
of Feeder section
Open COVER-REAR 500 of Feeder.
Are ROLL ASSY TURN 500, HOLDER ASSY
RETARD 500, ROLL ASSY FEED 500 and
other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [5]. Replace the
ROLL in
question.
5
Does the error recur when a test print is
made?
Go to Step [6]. End of procedure
6
Operation check of SOLENOID FEED
Does SOLENOID FEED operate correctly?
Make a test print and confirm.
Go to Step [12]. Go to Step [7].
7
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 from PWBA TRAY 500.
Do all of the wiring below have normal
continuity?
J437-16 P610-2
J437-17 P610-1
Go to Step [8]. Replace
HARNESS-
ASSY FEED
MAIN.
8
Check after replacement of DRIVE ASSY
FEED
Replace DRIVE ASSY FEED 250. (p.454)
Does the error recur when a test print is made?
Go to Step [9]. End of procedure
9
Check after replacement of PWBA TRAY 500
Replace PWBA TRAY 500. (p.452)
Does the error recur when a test print is made?
Go to Step [10]. End of procedure
10
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J435-2 P608-9
J435-3 P608-8
J435-4 P608-7
Go to Step [11]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
11
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J421-7 J608-4
J421-8 J608-3
J421-9 J608-2
Replace PWBA
MCU. (p.432)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 179
12
Operation check of ACTUATOR T/R
Does ACTUATOR T/R move smoothly
without any damage? Does it leave the sensing
area of Tray Path Sensor when there is paper?
Does it enter the sensing area when there is no
paper?
Go to Step [13]. Replace
ACTUATOR
T/R. (p.477)
13
Operation check of SENSOR T/R
The voltage of P437-15 P437-14 on PWBA
TRAY CONT is 0 VDC when ACTUATOR T/
R enters the sensing area of SENSOR T/R, and
is 5 VDC when it leaves the sensing area?
Go to Step [22]. Go to Step [14].
14
5 VDC power supply check to SENSOR T/R
Remove COVER LEFT 500.
The voltage of P437-13 P437-14 on PWBA
TRAY 500 is 5 VDC?
Go to Step [15]. Go to Step [17].
15
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 and P/J618 from PWBA
TRAY CONT.
Do all of the wiring below have normal
continuity?
J437-13 J618-3
J437-14 J618-2
J437-15 J618-1
Go to Step [16]. Replace
HARNESS-
ASSY FEED
MAIN.
16
Continuity check of HARNESS ASSY FEED 3
Disconnect P/J618.
Do all of the wiring below have normal
continuity?
P618-4 J120-3
P618-5 J120-2
P618-6 J120-1
Replace
SENSOR
T/R. (p.478)
Repair broken or
shorted part.
17
5 VDC power supply check to PWBA TRAY
500
The voltage of P435-6 P435-5 on PWBA
TRAY 500 is 5 VDC?
Go to Step [9]. Go to Step [18].
Step Check Yes No
18
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J435-6 P608-5
J435-5 P608-6
Go to Step[19]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
19
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J421-5 J608-6
J421-6 J608-5
Go to Step [20]. Repair broken or
shorted part.
20
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [21].
21
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
22
Operation check of CLUTCH ASSY FEED
Does CLUTCH ASSY FEED operate
normally?
Make a test print and confirm by the operating
noise.
Go to Step [30]. Go to Step [23].
23
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J437-6 P609-2
J437-7 P609-1
Go to Step [24]. Replace
HARNESS-
ASSY FEED
MAIN.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 180
24
Check of resistance value of CLUTCH ASSY
FEED
The winding resistance between the terminals
of CLUTCH ASSY FEED is 144 10%
(20C)?
Go to Step [25]. Replace
CLUTCH ASSY
FEED. (p.457)
25
24 VDC power supply check to PWBA
TRAY 500
The voltage of P435-9/10 435-7/8 on
PWBA TRAY 500 is 24 VDC?
Go to Step [9]. Go to Step [26].
26
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J435-7 P608-4
J435-8 P608-3
J435-9 P608-2
J435-10 P608-1
Go to Step [27]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
27
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J421-1 J608-10
J421-2 J608-9
J421-3 J608-8
J421-4 J608-7
Go to Step [28]. Repair broken or
shorted part.
28
24 VDC power supply check to PWBA MCU
Disconnect the P/J410 from PWBA MCU.
The voltage of P410-5/6 P410-7/8 P410-7/8
on PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [29].
Step Check Yes No
29
Continuity check of HARNESS-ASSY
MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
30
Check of 24 VDC power supply to DRIVE
ASSY FEED
The voltage of P437-4 P437-5 on PWBA
TRAY CONT is 24 VDC?
Go to Step [31]. Go to Step [25].
31
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 from PWBA TRAY 500.
Do all of the wiring below have normal
continuity?
J437-5 CN1-1
J437-4 CN1-2
J437-2 CN1-4
J437-1 CN1-5
Go to Step [8]. Replace
HARNESS-
ASSY FEED
MAIN.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 181
FIP-27
Panel Message
Jam MP, E
Possible parts that caused the error
Troubleshooting
ROLL MSI HOLDER ASSY RETARD MSI
CHUTE ASSY PAPER GUIDE ROLL ASSY-PRE REGI
ROLL-PINCH ACTUATOR-REGI.
SENSOR REGI HARNESS-ASSY P/H1
HARNESS-ASSY P/H2 PWBA MCU
LV/HVPS MOTOR-PH
HARNESS ASSY MAIN CLUTCH ASSY PRE REGI
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Shape and operation check of ROLL ASSY
of MSI section
Remove MSI. (p.329)
Are ROLL MSI, HOLDER ASSY RETARD
MSI, CHUTE ASSY PAPER GUIDE, and
other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [5]. Replace ROLL
ASSY in
question.
5
Shape and operation check of ROLL ASSY-
PRE REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY-PRE REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [6]. Replace ROLL in
question.
6
Does the error recur when a test print is
made?
Go to Step [7]. End of procedure
7
Check of the paper position
Is the leading edge of the paper passing through
PRE REGI ROLL?
Go to Step [8]. Go to Step [20].
8
Operation check of ACTUATOR-REGI
Does ACTUATOR-REGI move smoothly
without any damage? Does it enter the sensor
sensing area when there is paper? Does it leave
the sensor sensing area when there is no paper?
Go to Step [9]. Replace
ACTUATOR-
REGI. (p.360)
9
Operation check of SENSOR REGI
The voltage of P408-12 P408-11 on PWBA
MCU is 0 VDC when ACTUATOR REGI
enters the sensor sensing area, and is 5 VDC
when it leaves the sensing area?
Go to Step [15]. Go to Step [10].
10
5 VDC power supply check to SENSOR
REGI
The voltage of P408-10 P408-11 on PWBA
MCU is 5 VDC?
Go to Step [11]. Go to Step [13].
11
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-10 J603-3
J408-11 J603-2
J408-12 J603-1
Go to Step [12]. Replace
HARNESS-
ASSY P/H1.
Step Check Yes No
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12
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603 and P/J102 from PWBA
MCU.
Do all of the wiring below have normal
continuity.
P603-10 J102-3
P603-11 J102-2
P603-12 J102-1
Replace
SENSOR REGI.
(p.361)
Replace
HARNESS-
ASSY P/H2.
13
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [14].
14
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
15
24 VDC power supply check to P/H MOTOR
The voltage of P409-6 P409-5 on PWBA
MCU is 24 VDC?
Go to Step [16]. Go to Step [18].
16
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J409 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J409-1 P604-6
J409-2 P604-5
J409-3 P604-4
J409-4 P604-3
J409-5 P604-2
J409-6 P604-1
Go to Step [17]. Replace
HARNESS-
ASSY P/H1.
17
Check after replacement of MOTOR-PH
Replace MOTOR-PH. (p.362)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
18
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [19].
19
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
20
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-1 J603-12
J408-2 J603-11
Go to Step [21]. Replace
HARNESS-
ASSY P/H1.
21
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603.
Do all of the wiring below have normal
continuity?
P603-1 P202-2
P603-2 P202-1
Go to Step [22]. Replace
HARNESS-
ASSY P/H2.
22
Check of resistance value of CLUTCH ASSY
PRE REGI
Disconnect P/J202.
The winding resistance between the terminals
of CLUTCH ASSY PRE REGI is 144 10%
(20C)?
Go to Step [18]. Replace
CLUTCH ASSY
PRE REGI.
(p.363)
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 183
FIP-28
Panel Message
Jam E
Possible parts that caused the error
Troubleshooting
ROLL ASSY TURN 500 HOLDER ASSY RETARD 500
ROLL ASSY FEED 500 ROLL PINCH A
ROLL PINCH B ROLL ASSY-PRE REGI
ROLL-PINCH ACTUATOR-REGI
SENSOR REGI HARNESS-ASSY P/H1
HARNESS-ASSY P/H2 PWBA MCU
LV/HVPS MOTOR-PH
HARNESS ASSY MAIN CLUTCH ASSY PRE REGI
Step Check Yes No
1
Check of Feeder attachment on printer
Remove the Feeder and re-attach, then made a
test print.
Does the error recur?
Go to Step [2]. End of procedure
2
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [3].
3
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [5]. Change the paper
size setting, and
proceed to step
[4].
4
Does the error recur when a test print is
made?
Go to Step [5]. End of procedure
5
Shape and operation check of ROLL ASSY
of Feeder section
Open COVER-REAR 500 of Feeder.
Are ROLL ASSY TURN 500, HOLDER ASSY
RETARD 500, ROLL ASSY FEED 500 and
other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [6]. Replace ROLL
ASSY in
question.
6
Shape and operation check of ROLL PINCH
A and ROLL PINCH B of Tray1 Feeder
Open COVER-REAR 500.
Are ROLL PINCH A and ROLL PINCH B
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [7]. Replace ROLL
PINCH in
question.
7
Shape and operation check of ROLL ASSY-
PRE REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY-PRE REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [8]. Replace ROLL in
question.
8
Does the error recur when a test print is
made?
Go to Step [9]. End of procedure
9
Check of paper position
Is the leading edge of the paper passing through
PRE REGI ROLL?
Go to Step [10]. Go to Step [22].
10
Operation check of ACTUATOR-REGI
Does ACTUATOR-REGI move smoothly
without any damage? Does it enter the sensor
sensing area when there is paper? Does it leave
the sensor sensing area when there is no paper?
Go to Step [11]. Replace
ACTUATOR-
REGI. (p.360)
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 184
11
Operation check of SENSOR REGI
The voltage of P408-12 P408-11 on PWBA
MCU is 0 VDC when ACTUATOR REGI
enters the sensor sensing area, and is 5 VDC
when it leaves the sensing area?
Go to Step [17]. Go to Step [12].
12
5 VDC power supply check to SENSOR
REGI
The voltage of P408-10 P408-11 on PWBA
MCU is 5 VDC?
Go to Step [13]. Go to Step [15].
13
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-10 J603-3
J408-11 J603-2
J408-12 J603-1
Go to Step [14]. Replace
HARNESS-
ASSY P/H1.
14
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603 and P/J102 from PWBA
MCU.
Do all of the wiring below have normal
continuity?
P603-10 J102-3
P603-11 J102-2
P603-12 J102-1
Replace
SENSOR REGI.
(p.361)
Replace
HARNESS-
ASSY P/H2.
15
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [16].
16
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
17
24 VDC power supply check to P/H MOTOR
The voltage of P409-6 P409-5 on PWBA
MCU is 24 VDC?
Go to Step [18]. Go to Step [20].
18
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J409 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J409-1 P604-6
J409-2 P604-5
J409-3 P604-4
J409-4 P604-3
J409-5 P604-2
J409-6 P604-1
Go to Step [19]. Replace
HARNESS-
ASSY P/H1.
19
Check after replacement of MOTOR-PH
Replace MOTOR-PH. (p.362)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.432)
End of procedure
20
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [21].
21
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
22
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-1 J603-12
J408-2 J603-11
Go to Step [23]. Replace
HARNESS-
ASSY P/H1.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
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23
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603.
Do all of the wiring below have normal
continuity?
P603-1 P202-2
P603-2 P202-1
Go to Step [24]. Replace
HARNESS-
ASSY P/H2.
24
Check of resistance value of CLUTCH ASSY
PRE REGI
Disconnect P/J202.
The winding resistance between the terminals
of CLUTCH ASSY PRE REGI
is 144 10% (20C)?
Go to Step [20]. Replace
CLUTCH ASSY
PRE REGI.
(p.363)
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 186
FIP-29
Panel Message
Jam E
Possible parts that caused the error
Troubleshooting
ROLL ASSY PRE-REGI ROLL-PINCH
ROLL-REGI METAL ROLL REGI RUBBER
ACTUATOR-REGI SENSOR REGI
MOTOR-PH HARNESS-ASSY P/H1
HARNESS-ASSY P/H2 PWBA MCU
LV/HVPS HARNESS ASSY MAIN
Step Check Yes No
1
Paper size check
Is the paper size compliant with the
specifications?
Go to Step[2]. Use paper of size
compliant with
the
specifications.
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step[4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made by dialog operations?
Go to Step[4]. End of procedure
4
Shape and operation check of ROLL ASSY
PRE-REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY PRE-REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step[5]. Replace or re-
attach ROLL in
question.
5
Shape and operation check of ROLL-REGI
METAL and ROLL REGI RUBBER
Open CHUTE ASSY-REAR.
Are the ROLL-REGI and ROLL REGI
RUBBER attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step[6]. Replace or re-
attach ROLL in
question.
6
Operation check of ACTUATOR-REGI
Does ACTUATOR-REGI move smoothly
without any damage? Does ACTUATOR-
REGI enter the sensor sensing area when there
is paper? Does it leave the sensor sensing area
when there is no paper?
Go to Step[7]. Replace
ACTUATOR-
REGI. (p.360)
7
Operation check of SENSOR REGI
The voltage of P408-12 P408-11 on PWBA
MCU is 0 VDC when ACTUATOR REGI
enters the sensing area of SENSOR REGI, and
is 5 VDC when it leaves the sensing area?
Go to Step[8]. Go to Step[11].
8
24 VDC power supply check to MOTOR-PH
The voltage of P409-6 P409-5 on PWBA
MCU is 24 VDC?
Go to Step[9]. Go to Step[14].
9
Continuity check of HARNESS-ASSY P/H1
Disconnect P/J405 and P/J604 from PWBA
MCU.
Do all of the wiring below have normal
continuity?
J409-1 P604-6
J409-2 P604-5
J409-3 P604-4
J409-4 P604-3
J409-5 P604-2
J409-6 P604-1
Go to Step[10]. Replace
HARNESS-
ASSY P/H1.
10
Check after replacement of MOTOR-PH
Replace MOTOR-PH. (p.362)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
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11
5 VDC power supply check to SENSOR
REGI
The voltage of P408-10 P408-11 on PWBA
MCU is 5 VDC?
Go to Step[12]. Go to Step[16].
12
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-10 J603-3
J408-11 J603-2
J408-12 J603-1
Go to Step [13]. Replace
HARNESS-
ASSY P/H1.
13
Continuity check of HARNESS-ASSY P/H2
Disconnect the P/J603 from PWBA MCU.
Do all of the wiring below have normal
continuity?
P603-10 J102-3
P603-11 J102-2
P603-12 J102-1
Replace SENSOR
REGI. (p.361)
Replace
HARNESS-
ASSY P/H2.
14
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [15].
15
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
16
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [17].
17
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 188
FIP-30
Panel Message
Jam E, F
Possible parts that caused the error
Troubleshooting
FUSER ASSY ROLL-REGI METAL
ROLL REGI RUBBER CLUTCH ASSY REGI
HARNESS-ASSY P/H1 HARNESS-ASSY P/H2
MOTOR-PH PWBA MCU
2ND BTR ASSY SHAFT-CENT 2ND
FRAME ASSY BTR BEARING-BRUSH CAM
Photoconductor Unit SENSOR FUSER IN
HARNESS ASSY ADC HARNESS ASSY 2BTR SENS
CAM ASSY-2ND SENSOR 2BTR RETRACT
HARNESS ASSY MAIN MOT ASSY MICRO
EXIT SENSOR (Sensor in Fuser) MOT ASSY FSR
LV/HVPS HARNESS ASSY MCU C/L
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Paper check at Gate section inside FUSER
ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Is there any paper remaining at the Gate section
inside FUSER ASSY.
Remove the
remaining paper
and proceed to
step [5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step[6]. End of procedure
6
Shape and operation check of ROLL-REGI
METAL
Open CHUTE ASSY-REAR.
Is ROLL REGI RUBBER attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [7]. Replace ROLL in
question.
7
Does the error recur when a test print is
made?
Go to Step [8]. End of procedure
8
Check of paper position
Is the leading edge of the paper stopping before
REGI-ROLL?
Go to Step [10]. Go to Step [9].
9
Check of paper position
Has the leading edge of the paper passed
through REGI-ROLL, and stopped before Fuser
Roll inside FUSER ASSY?
Go to Step [17]. Go to Step [30].
10
Operation check of CLUTCH ASSY REGI
Does CLUTCH ASSY REGI operate normally?
Make a test print and confirm by the operating
noise.
Go to Step [14]. Go to Step [11].
11
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-3 J603-10
J408-4 J603-9
Go to Step [12]. Replace
HARNESS-
ASSY P/H1.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 189
12
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603.
Do all of the wiring below have normal
continuity?
P603-3 P203-2
P603-4 P203-1
Go to Step [13]. Replace
HARNESS-
ASSY P/H2.
13
Check of resistance value of CLUTCH ASSY
REGI
Disconnect P/J203.
The winding resistance between the terminals
of CLUTCH ASSY REGI is 144 10%
(20C)?
Go to Step [36]. Replace
CLUTCH ASSY
REGI. (p.354)
14
Check of 24 VDC power supply to MOTOR-
PH
The voltage of P409-6 P409-5 on PWBA
MCU is 24 VDC?
Go to Step [15]. Go to Step [36].
15
Continuity check HARNESS-ASSY P/H1
Disconnect the P/J409 from PWBA MCU.
Do all of the wiring below have normal
continuity?
Is the continuity normal between all terminals
of J409 P604?
Go to Step [16]. Replace
HARNESS-
ASSY P/H1.
16
Check after replacement of MOTOR-PH
Replace MOTOR-PH.
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
17
Shape and operation check of 2ND BTR
ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY damaged?
Are the SHAFT-CENT 2ND, FRAME ASSY
BTR and BEARING-BRUSH CAM damaged?
Does any of them operate abnormally?
Replace 2ND
BTR ASSY and
other relevant
parts.
Go to Step [18].
18
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when a test print is made?
Go to Step [19]. End of procedure
Step Check Yes No
19
Operation check of SENSOR FUSER IN
The voltage of P418-2 P418-1 on PWBA
MCU is 5 VDC when white paper is brought to
the sensor sensing area, and is 0 VDC when
paper is removed?
Go to Step [23]. Go to Step [20].
20
5 VDC power supply check to SENSOR
FUSER IN
The voltage of P418-3 P418-1 on PWBA
MCU is 5 VDC?
Go to Step [21]. Go to Step [39].
21
Continuity check of HARNESS ASSY ADC
Disconnect P/J418 and P/J620 from PWBA
MCU.
Do all of the wiring below have normal
continuity?
J418-1 J620-3
J418-2 J620-2
J418-3 J620-1
Go to Step [22]. Replace
HARNESS
ASSY ADC.
22
Continuity check of HARNESS ASSY 2BTR
SENS
Disconnect P/J620 from HARNESS ASSY
2BTR SENS.
Do all of the wiring below have normal
continuity?
P620-1 J111-3
P620-2 J111-2
P620-3 J111-1
Replace
SENSOR
FUSER IN.
(p.369)
Replace
HARNESS
ASSY 2BTR
SENS.
23
Shape and operation check of CAM ASSY-
2ND
Does CAM ASSY-2ND move smoothly
without any damage, and does it enter the
sensor sensing area?
Go to Step [24]. Replace CAM
ASSY-2ND.
(p.376)
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 190
24
Operation check of SENSOR 2BTR
RETRACT
Remove 2ND BTR ASSY. (p.374)
The voltage of P418-6 P418-5 on PWBA
MCU is 0 VDC when CAM ASSY-2ND enters
the sensing area of SENSOR 2BTR
RETRACT, and is 5 VDC when it leaves the
sensing area?
Go to Step [27]. Go to Step [25].
25
5 VDC power supply check to SENSOR
2BTR RETRACT
Disconnect P/J418 from PWBA MCU.
The voltage of P418-4 P418-5 on PWBA
MCU is 5 VDC?
Go to Step [26]. Go to Step [39].
26
Continuity check of HARNESS ASSY ADC
Disconnect P/J418 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J418-4 J112-3
J418-5 J112-2
J418-6 J112-1
Replace
SENSOR 2BTR
RETRACT.
(p.382)
Replace
HARNESS
ASSY ADC.
27
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J403-1 J600-3
J403-2 J600-2
J403-3 J600-1
Go to Step [28]. Repair broken or
shorted part.
28
24 VDC power supply check to MOT ASSY
MICRO (2ND BTR Retract Motor)
The voltage of P403-3 P403-2 on PWBA
MCU is 24 VDC?
Go to Step [29]. Go to Step [36].
29
Check after replacement of MOT ASSY
MICRO
Replace MOT ASSY MICRO. (p.427)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.435)
End of procedure
Step Check Yes No
30
Operation check of EXIT SENSOR in
FUSER ASSY
The voltage of P417-8 P417-7 on PWBA
MCU is 0 VDC when ACTUATOR enters the
sensing area of EXIT SENSOR, and is
5 VDC when it leaves the sensing area?
Go to Step [33]. Go to Step [31].
31
5 VDC power supply check to EXIT
SENSOR in FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
The voltage of connector J614A-7 J614A-6
that connects FUSER ASSY on the printer is 5
VDC?
Go to Step [32]. Go to Step [38].
32
Continuity check of HARNESS ASSY
FUSER SENS and HARNESS ASSY FUSER
in FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Disconnect P/J619 and P/J110 in FUSER
ASSY.
Do all of the wiring below have normal
continuity?
P619-1 J110-3
P619-2 J110-2
P619-3 J110-1
J619-3 P614A-7
J619-2 P614A-8
J619-1 P614A-9
Replace EXIT
SENSOR.
Replace FUSER
ASSY. (p.415)
Step Check Yes No
WARNING
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 191
33
Shape and operation check of FUSER ASSY
parts
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Are the gears, FUSER ROLL, EXIT ROLL,
PINCH ROLL and other parts in FUSER ASSY
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [34]. Replace FUSER
ASSY. (p.415)
34
24 VDC power supply check to MOT ASSY
FSR (Fuser Motor)
The voltage of P404-6 P404-5 on PWBA
MCU is 24 VDC?
Go to Step [35]. Go to Step [36].
35
Check after replacement of MOT ASSY FSR
Replace MOT ASSY FSR. (p.422)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
36
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [37].
37
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
WARNING
38
Continuity check of HARNESS ASSY MCU
C/L
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Disconnect the P/J417 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J417-6 J614A-7
J417-7 J614A-6
Go to Step [39]. Repair broken or
shorted part.
39
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [40].
40
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 192
FIP-31
Panel Message
Jam C, E, F
Possible parts that caused the error
Troubleshooting
FUSER ASSY ROLL-REGI METAL
ROLL REGI RUBBER CLUTCH ASSY REGI
HARNESS-ASSY P/H1 HARNESS-ASSY P/H2
MOTOR-PH PWBA MCU
2ND BTR ASSY SHAFT-CENT 2ND
FRAME ASSY BTR BEARING-BRUSH CAM
Photoconductor Unit SENSOR FUSER IN
HARNESS ASSY ADC HARNESS ASSY 2BTR SENS
CAM ASSY-2ND SENSOR 2BTR RETRACT
HARNESS ASSY MAIN MOT ASSY MICRO
EXIT SENSOR (Sensor in Fuser) MOT ASSY FSR
LV/HVPS HARNESS ASSY MCU C/L
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Paper check at Gate section inside FUSER
ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Is there any paper remaining at the Gate section
inside FUSER ASSY.
Remove the
remaining paper
and proceed to
step [5].
Go to Step [6].
5
Does the error recur when the power is
turned ON?
Go to Step[6]. End of procedure
6
Shape and operation check of ROLL-REGI
METAL
Open CHUTE ASSY-REAR.
Is ROLL REGI RUBBER attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [7]. Replace ROLL in
question.
7
Does the error recur when a test print is
made?
Go to Step [8]. End of procedure
8
Check of paper position
Is the leading edge of the paper stopping before
REGI-ROLL?
Go to Step [10]. Go to Step [9].
9
Check of paper position
Has the leading edge of the paper passed
through REGI-ROLL, and stopped before Fuser
Roll inside FUSER ASSY?
Go to Step [17]. Go to Step [30].
10
Operation check of CLUTCH ASSY REGI
Does CLUTCH ASSY REGI operate normally?
Make a test print and confirm by the operating
noise.
Go to Step [14]. Go to Step [11].
11
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-3 J603-10
J408-4 J603-9
Go to Step [12]. Replace
HARNESS-
ASSY P/H1.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 193
12
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603.
Do all of the wiring below have normal
continuity?
P603-3 P203-2
P603-4 P203-1
Go to Step [13]. Replace
HARNESS-
ASSY P/H2.
13
Check of resistance value of CLUTCH ASSY
REGI
Disconnect P/J203.
Is the winding resistance between the terminals
of CLUTCH ASSY REGI is 144 10%
(20C)?
Go to Step [36]. Replace
CLUTCH ASSY
REGI.
(p.354)
14
Check of 24 VDC power supply to MOTOR-
PH
The voltage of P409-6 P409-5 on PWBA
MCU is 24 VDC?
Go to Step [15]. Go to Step [36].
15
Continuity check HARNESS-ASSY P/H1
Disconnect the P/J409 from PWBA MCU.
Do all of the wiring below have normal
continuity?
Is the continuity normal between all terminals
of J409 P604?
Go to Step [16]. Replace
HARNESS-
ASSY P/H1.
16
Check after replacement of MOTOR-PH
Replace MOTOR-PH.
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
17
Shape and operation check of 2ND BTR
ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY damaged?
Are SHAFT-CENT 2ND, FRAME ASSY BTR
and BEARING-BRUSH CAM damaged? Does
any of them operate abnormally?
Replace 2ND
BTR ASSY and
other relevant
parts.
Go to Step [18].
18
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when a test print is made?
Go to Step [19]. End of procedure
Step Check Yes No
19
Operation check of SENSOR FUSER IN
The voltage of P418-2 P418-1 on PWBA
MCU is 5 VDC when white paper is brought to
the sensor sensing area, and is
0 VDC when paper is removed?
Go to Step [23]. Go to Step [20].
20
5 VDC power supply check to SENSOR
FUSER IN
The voltage of P418-3 P418-1 on PWBA
MCU is 5 VDC?
Go to Step [21]. Go to Step [39].
21
Continuity check of HARNESS ASSY ADC
Disconnect P/J418 and P/J620 from PWBA
MCU.
Do all of the wiring below have normal
continuity?
J418-1 J620-3
J418-2 J620-2
J418-3 J620-1
Go to Step [22]. Replace
HARNESS
ASSY ADC.
22
Continuity check of HARNESS ASSY 2BTR
SENS
Disconnect P/J620 from HARNESS ASSY
2BTR SENS.
Do all of the wiring below have normal
continuity?
P620-1 J111-3
P620-2 J111-2
P620-3 J111-1
Replace
SENSOR
FUSER IN.
(p.369)
Replace
HARNESS
ASSY 2BTR
SENS.
23
Shape and operation check of CAM ASSY-
2ND
Does CAM ASSY-2ND move smoothly
without any damage, and does it enter the
sensor sensing area?
Go to Step [24]. Replace CAM
ASSY-2ND.
(p.376)
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 194
24
Operation check of SENSOR 2BTR
RETRACT
Remove 2ND BTR ASSY. (p.374)
The voltage of P418-6 P418-5 on PWBA
MCU is 0 VDC when CAM ASSY-2ND enters
the sensing area of SENSOR 2BTR
RETRACT, and is 5 VDC when it leaves the
sensing area?
Go to Step [27]. Go to Step [25].
25
5 VDC power supply check to SENSOR
2BTR RETRACT
Disconnect P/J418 from PWBA MCU.
The voltage of P418-4 P418-5 on PWBA
MCU is 5 VDC?
Go to Step [26]. Go to Step [39].
26
Continuity check of HARNESS ASSY ADC
Disconnect P/J418 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J418-4 J112-3
J418-5 J112-2
J418-6 J112-1
Replace
SENSOR 2BTR
RETRACT.
(p.382)
Replace
HARNESS
ASSY ADC.
27
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J403-1 J600-3
J403-2 J600-2
J403-3 J600-1
Go to Step [28]. Repair broken or
shorted part.
28
24 VDC power supply check to MOT ASSY
MICRO (2ND BTR Retract Motor)
The voltage of P403-3 P403-2 on PWBA
MCU is 24 VDC?
Go to Step [29]. Go to Step [36].
29
Check after replacement of MOT ASSY
MICRO
Replace MOT ASSY MICRO. (p.427)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.435)
End of procedure
Step Check Yes No
30
Operation check of EXIT SENSOR in
FUSER ASSY
The voltage of P417-8 P417-7 on PWBA
MCU is 0 VDC when ACTUATOR enters the
sensing area of EXIT SENSOR, and is 5 VDC
when it leaves the sensing area?
Go to Step [33]. Go to Step [31].
31
5 VDC power supply check to EXIT
SENSOR in FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
The voltage of connector J614A-7 J614A-6
that connects FUSER ASSY on the printer is 5
VDC?
Go to Step [32]. Go to Step [38].
32
Continuity check of HARNESS ASSY
FUSER SENS and HARNESS ASSY FUSER
in FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Disconnect P/J619 and P/J110 in FUSER
ASSY.
Do all of the wiring below have normal
continuity?
P619-1 J110-3
P619-2 J110-2
P619-3 J110-1
J619-3 P614A-7
J619-2 P614A-8
J619-1 P614A-9
Replace EXIT
SENSOR.
Replace FUSER
ASSY. (p.415)
Step Check Yes No
WARNING
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 195
33
Shape and operation check of FUSER ASSY
parts
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Are the gears, FUSER ROLL, EXIT ROLL,
PINCH ROLL and other parts in FUSER ASSY
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [34]. Replace FUSER
ASSY. (p.415)
34
24 VDC power supply check to MOT ASSY
FSR (Fuser Motor)
The voltage of P404-6 P404-5 on PWBA
MCU is 24 VDC?
Go to Step [35]. Go to Step [36].
35
Check after replacement of MOT ASSY FSR
Replace MOT ASSY FSR. (p.422)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
36
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [37].
37
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
WARNING
38
Continuity check of HARNESS ASSY MCU
C/L
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Disconnect the P/J417 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J417-6 J614A-7
J417-7 J614A-6
Go to Step [39]. Repair broken or
shorted part.
39
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [40].
40
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
WARNING
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 196
FIP-32
Panel Message
Check Transparency
Possible parts that caused the error
Troubleshooting
SENSOR OHP HARNESS-ASSY P/H1
HARNESS-ASSY P/H2 PWBA MCU
HARNESS ASSY MAIN LV/HVPS
Step Check Yes No
1
Check of transparency setting
Does the transparency in use match the
NVRAM setting (which type of transparency
(with or without white margin) is enabled or
disabled.)
Go to Step [3]. Replace the
transparency in
use with a one
that matches the
NVRAM
settings, or
change the
NVRAM setting
and go to [2].
2
Does the error recur when a test print is
made?
Go to Step[3]. End of procedure
3
Check of dirt and foreign bodies on surface
of SENSOR OHP
Open COVER-P/H.
Are there any dirt or foreign bodies on the
SENSOR surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[4].
Go to Step [5].
4
Does the error recur when a test print is
made?
Go to Step[5]. End of procedure
5
Operation check of SENSOR OHP
The voltage of P408-8 P408-7 on PWBA
MCU is 5 VDC when white paper is brought to
the sensor sensing area (transparency must not
be used), and becomes 0 VDC when paper is
removed?
Replace PWBA
MCU. (p.432)
Go to Step [6].
6
Power supply check to SENSOR OHP
Disconnect the P/J408 from PWBA MCU.
The voltage of P408-9 P408-7 on PWBA
MCU is 5 VDC?
Go to Step [7]. Go to Step [9].
7
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-7 J603-6
J408-8 J603-5
J408-9 J603-4
Go to Step [8]. Replace
HARNESS-
ASSY P/H1.
8
Continuity check of HARNESS-ASSY P/H2
Disconnect the P/J603 from PWBA MCU.
Do all of the wiring below have normal
continuity?
P603-7 J101-3
P603-8 J101-2
P603-9 J101-1
Replace
SENSOR OHP.
(p.359)
Replace
HARNESS-
ASSY P/H2.
9
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [10].
10
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 197
FIP-33
Panel Message
Jam E
Possible parts that caused the error
Troubleshooting
ROLL-REGI METAL ROLL REGI RUBBER
2ND BTR ASSY SHAFT-CENT 2ND
FRAME ASSY BTR BEARING-BRUSH CAM
Photoconductor Unit SENSOR FUSER IN
HARNESS ASSY ADC HARNESS ASSY 2BTR SENS
CAM ASSY-2ND SENSOR 2BTR RETRACT
PWBA MCU HARNESS ASSY MAIN
LV/HVPS MOT ASSY MICRO
CLUTCH ASSY REGI HARNESS-ASSY P/H1
HARNESS-ASSY P/H2 MOTOR-PH
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Shape and operation check of ROLL-REGI
METAL
Open CHUTE ASSY-REAR.
Is ROLL REGI RUBBER attached correctly?
Also, does this part rotate smoothly without any
dirt or damage?
Turn by hand to check.
Go to Step [5]. Replace ROLL in
question.
5
Does the error recur when a test print is
made?
Go to Step [6]. End of procedure
6
Check of paper position
Is the leading edge of the paper passing through
REGI ROLL?
Go to Step [7]. Go to Step [24].
7
Shape and operation check of 2ND BTR
ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY damaged?
Are SHAFT-CENT 2ND, FRAME ASSY BTR
and BEARING-BRUSH CAM damaged? Does
any of them operate abnormally?
Replace 2ND
BTR ASSY and
other relevant
parts.
Go to Step [8].
8
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when a test print is made?
Go to Step [9]. End of procedure
9
Operation check of SENSOR FUSER IN
The voltage of P418-2 P418-1 on PWBA
MCU is 5 VDC when white paper is brought to
the sensor sensing area, and becomes 0 VDC
when paper is removed?
Go to Step [13]. Go to Step [10].
10
5 VDC power supply check to SENSOR
FUSER IN
The voltage of P418-3 P418-1 on PWBA
MCU is 5 VDC?
Go to Step [11]. Go to Step [17].
11
Continuity check of HARNESS ASSY ADC
Disconnect P/J418 and P/J620 from PWBA
MCU.
Do all of the wiring below have normal
continuity?
J418-1 J620-3
J418-2 J620-2
J418-3 J620-1
Go to Step [12]. Replace
HARNESS
ASSY ADC.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 198
12
Continuity check of HARNESS ASSY 2BTR
SENS
Disconnect P/J620 from HARNESS ASSY
2BTR SENS.
Do all of the wiring below have normal
continuity?
P620-1 J111-3
P620-2 J111-2
P620-3 J111-1
Replace
SENSOR
FUSER IN.
(p.369)
Replace
HARNESS
ASSY 2BTR
SENS.
13
Shape and operation check of CAM ASSY-
2ND
Does CAM ASSY 2ND move smoothly
without any damage, and does it enter the
sensor sensing area?
Go to Step [14]. Replace CAM
ASSY-2ND.
(p.376)
14
Operation check of SENSOR 2BTR
RETRACT
Remove 2ND BTR ASSY. (p.374)
The voltage of P418-6 P418-5 on PWBA
MCU is 0 VDC when Actuator of CAM ASSY-
2ND enters the sensing area of SENSOR 2BTR
RETRACT, and is 5 VDC when it leaves the
sensing area?
Go to Step [19]. Go to Step [15].
15
5 VDC power supply check to SENSOR
2BTR RETRACT
Disconnect P/J418 from PWBA MCU.
The voltage of P418-4 P418-5 on PWBA
MCU is 5 VDC?
Go to Step [16]. Go to Step [17].
16
Continuity check of HARNESS ASSY ADC
Disconnect P/J418 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J418-4 J112-3
J418-5 J112-2
J418-6 J112-1
Replace
SENSOR 2BTR
RETRACT.
(p.382)
Replace
HARNESS
ASSY ADC.
17
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [18].
Step Check Yes No
18
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
19
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J403-1 J600-3
J403-2 J600-2
J403-3 J600-1
Go to Step [20]. Repair broken or
shorted part.
20
24 VDC power supply check to MOT ASSY
MICRO (2nd BTR Retract Motor)
The voltage of P403-3 P403-2 on PWBA
MCU is 24 VDC?
Go to Step [21]. Go to Step [22].
21
Check after replacement of MOT ASSY
MICRO
Replace MOT ASSY MICRO. (p.427)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.432)
End of procedure
22
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [23].
23
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 199
24
Operation check of CLUTCH ASSY REGI
Does CLUTCH ASSY REGI operate normally?
Make a test print and confirm by the operating
noise.
Go to Step [28]. Go to Step [25].
25
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-3 J603-10
J408-4 J603-9
Go to Step [26]. Replace
HARNESS-
ASSY P/H1.
26
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603.
Do all of the wiring below have normal
continuity?
P603-3 P203-2
P603-4 P203-1
Go to Step [27]. Replace
HARNESS-
ASSY P/H2.
27
Check of resistance value of CLUTCH ASSY
REGI
Disconnect P/J203.
The winding resistance between the terminals
of CLUTCH ASSY REGI is 144 10%
(20C)?
Go to Step [22]. Replace
CLUTCH ASSY
REGI.
(p.354)
28
Check of 24 VDC power supply to MOTOR-
PH
The voltage of P409-6 P409-5 on PWBA
MCU is 24 VDC?
Go to Step [29]. Go to Step [22].
Step Check Yes No
29
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J409 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J409-1 P604-6
J409-2 P604-5
J409-3 P604-4
J409-4 P604-3
J409-5 P604-2
J409-6 P604-1
Go to Step [30]. Replace
HARNESS-
ASSY P/H1.
30
Check after replacement of MOTOR-PH
Replace MOTOR-PH. (p.362)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 200
FIP-34
Panel Message
Jam C
Possible parts that caused the error
Troubleshooting
EXIT SENSOR (Sensor in Fuser) FUSER ASSY
HARNESS ASSY MCU C/L PWBA MCU
LV/HVPS MOT ASSY FSR
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Paper check at Gate section inside FUSER
ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Is there any paper remaining at the Gate section
inside FUSER ASSY.
Remove the
paper, and go to
[5].
Go to Step [6].
5
Does the error recur when a test print is
made?
Go to Step [6]. End of procedure
6
Shape and operation check of ACTUATOR
in EXIT SENSOR
Does ACTUATOR move smoothly and enter
the sensing area of EXIT SENSOR?
Go to Step [7]. Replace FUSER
ASSY. (p.415)
WARNING
7
Operation check of EXIT SENSOR in
FUSER ASSY
The voltage of P417-8 P417-7 on PABW
MCU is 0 VDC when ACTUATOR on EXIT
SENSOR is moved and entered the sensing area
of EXIT SENSOR (when there is no paper),
and is 5 VDC when the actuator leaves the
sensing area (when there is paper)?
Go to Step [13]. Go to Step [8].
8
5 VDC power supply check to EXIT
SENSOR in FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
The voltage of connector J614A-7 J614A-6
on the printer (connected to FUSER ASSY) is 5
VDC?
Go to Step [9]. Go to step [10]
9
Continuity check of HARNESS ASSY
FUSER SENS and HARNESS ASSY FUSER
in FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Disconnect P/J619 and P/J110 in FUSER
ASSY.
Do all of the wiring below have normal
continuity?
P619-1 J110-3
P619-2 J110-2
P619-3 J110-1
J619-3 P614A-7
J619-2 P614A-8
J619-1 P614A-9
Replace EXIT
SENSOR.
Replace FUSER
ASSY. (p.415)
Step Check Yes No
WARNING
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 201
10
Continuity check of HARNESS ASSY MCU
C/L
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Disconnect P/J417 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J417-6 J614A-7
J417-7 J614A-6
Go to Step [11]. Repair broken or
shorted part.
11
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [12].
12
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
13
Shape and operation check of FUSER ASSY
parts
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Are the gears, Fuser Roll, Exit Roll, Pinch Roll
and other parts in FUSER ASSY attached
correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [14]. Replace FUSER
ASSY. (p.415)
Step Check Yes No
WARNING
WARNING
14
24 VDC power supply check to MOT ASSY
FSR (Fuser Motor)
The voltage of P404-6 P404-5 on PWBA
MCU is 24 VDC?
Go to Step [15]. Go to Step [16].
15
Check after replacement of MOT ASSY FSR
Replace MOT ASSY FSR. (p.422)
Does the error recur when a test print is made?
Replace PWBA
MCU. (p.432)
End of procedure
16
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [17].
17
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 202
FIP-35
Panel Message
Jam C
Jam LC, G
Jam E
Jam C, E, F
Possible parts that caused the error
Troubleshooting
SENSOR T/R SENSOR OHP
SENSOR REGI SENSOR FUSER IN
EXIT SENSOR (Sensor in Fuser)
Step Check Yes No
1
Check of error/status code
Specify the problem Sensor by the error/status
code:
Jam LC, G:
SENSOR T/R
Jam E:
SENSOR OHP
Jam E:
REGI
Jam C, E, F:
SENSOR FUSER IN
Jam C:
EXIT SENSOR (Sensor in Fuser)
Is there paper remaining on the problem
Sensor?
Remove the
remaining paper
and proceed to
Step [2].
Go to Step [3].
2
Does the error recur when a test print is
made?
Go to Step [3]. End of procedure
3
Operation check (1) of problem Sensor
Does the ACTUATOR move smoothly without
any damage?
Or, is the light emitter of the Sensor clean?
Go to Step [4]. Re-attach or
replace the
actuator, or clean
the light emitter.
4
Operation check (2) of problem Sensor
The voltage of the common line and signal line
to each Sensor on PWBA MCU is 0 VDC in a
sensor detecting state, or is 5 VDC in a sensor
non-sensing state?
Replace PWBA
MCU. (p.432)
Replace the
problem Sensor.
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 203
FIP-36
Panel Message
Service Req E517
Possible parts that caused the error
Troubleshooting
HARNESS ASSY MAIN HARNESS-ASSY FEED 1
HARNESS-ASSY FEED 2 PWBA TRAY 500
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of Feeder attachment on printer
Remove and re-attach Feeder.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Continuity check of HARNESS ASSY MAIN
Remove Feeder from the printer.
Disconnect P/J421 from PWBA MCU.
Is the continuity normal between all terminals
of J421 J608 (connector on the printer to
connect Feeder)?
Go to Step [3]. Repair broken or
shorted part.
3
Continuity check of HARNESS-ASSY FEED
1 of Feeder
Remove Feeder.
Disconnect P/J435 from PWBA TRAY 500.
Is the continuity normal between all terminals
of J435 P608 (connector on Feeder to be
connected to the printer)?
Go to Step [4]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
4
Check after replacement of PWBA TRAY 500
Replace PWBA TRAY 500. (p.452)
Does the error recur when the power is turned
ON?
Go to Step [5]. End of procedure
5
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Is the continuity normal between all terminals
of J410 J502?
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 204
FIP-37
Panel Message
Service Req E514
Possible parts that caused the error
Troubleshooting
FFC-ASSY ESS PWBA MCU
PWBA ESS
Step Check Yes No
1
Check of connection of FFC-ASSY ESS
Re-connect FFC-ASSY ESS of PWBA ESS to
PWBA MCU. Does the error recur when a test
print is made?
Go to Step [2]. End of procedure
2
Check of connection of FFC-ASSY ESS
Is FFC-ASSY ESS damaged or broken?
Replace FFC-
ASSY ESS.
(p.437)
Go to Step [3].
3
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when a test print is made?
Replace PWBA
ESS. (p.437)
End of procedure
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 205
FIP-38
Panel Message
Service Req E513
Possible parts that caused the error
Troubleshooting
NOTE: It is assumed to be due to external noise.
Proceed to FIP-71 Electrical Noise to check to be sure.
PWBA MCU
Step Check Yes No
1
Does the error recur when the power is
turned off and back on?
Go to Step [4]. Go to Step [2].
2
Does the error recur even when the power
is turned off and back on again?
Go to Step [4]. Go to Step [3].
3
Does the error recur even after the power
has been switched several times?
Go to Step[4]. End of
procedure*
4
Disconnect and re-connect all connectors
connected to PWBA MCU.
Does the error recur when the power is
turned ON?
Go to Step [5]. End of procedure
5
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when the power is
turned ON?
Go to FIP-71
Electrical Noise.
(p.244)
End of procedure
CAUTION
If NVRAM Error (Service Req E513) occurs soon after replacing
the PWBA MCU, the installed PWBA MCU may be previously used
for another product.
Be sure to replace it with a new one.
Note that once the PWBA MCU is installed and the product is
turned on, the PWBA MCU cannot be used for another product
anymore.
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 206
FIP-39
Panel Message
Service Req E511
Possible parts that caused the error
Troubleshooting
Photoconductor Unit SENSOR TR-0
HARNESS-ASSY XERO MOTOR ASSY P/R
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Check of Photoconductor Unit attachment
Re-attach Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Operation check of Photoconductor Unit
Is the Drum of Photoconductor Unit rotating?
Go to Step [3]. Go to Step [10].
3
Check for dirt on silver seal on Belt in
Photoconductor Unit
Remove Photoconductor Unit.
Turn gear of Photoconductor Unit until silver
seal attached to Belt can be seen.
Is silver seal dirty?
Replace
Photoconductor
Unit.
Go to Step [4].
4
Check of SENSOR TR-0 (TR0 Sensor)
attachment
Remove Photoconductor Unit.
Is SENSOR TR-0 attached securely?
Go to Step [5]. Re-attach
the SENSOR TR-
0, and go to step
[5].
5
Check of dirt and foreign bodies on surface
of SENSOR TR-0
Remove Photoconductor Unit.
Are there any dirt or foreign bodies on the
SENSOR TR-0 surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[6].
Go to Step [7].
6
Does the error recur when the power is
turned ON?
Go to Step [7]. End of procedure
7
Operation check of SENSOR TR-0
Remove Photoconductor Unit.
The voltage of P416-2 P416-3 on PWBA
MCU is 5 VDC when silver paper or other
reflective object comes close to the sensing area
of SENSOR TR-0, and is 0 VDC when the
object is released?
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Check of 5 VDC power supply to SENSOR
TR-0
The voltage of P416-1 P416-3 on PWBA
MCU is 5 VDC?
Go to Step [9]. Go to Step [14].
9
Continuity check of HARNESS-ASSY
XERO
Disconnect the P/J416 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J416-1 J108-3
J416-2 J108-2
J416-3 J108-1
Replace
SENSOR TR-0.
(p.387)
Replace
HARNESS-
ASSY XERO.
10
Check after replacement of MOTOR ASSY
P/R
Replace MOTOR ASSY P/R. (p.426)
Does the error recur when the power is turned
ON?
Go to Step [11]. End of procedure
11
24 VDC power supply check to MOTOR
ASSY P/R
Disconnect P/J201 from MOTOR ASSY P/R.
The voltage of J201-1 J201-2 is 24 VDC?
Go to Step [12]. Go to Step [13].
12
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Is the continuity normal between all terminals
of J403 J200?
Replace PWBA
MCU. (p.432)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 207
13
Continuity check of HARNESS ASSY MAIN
Disconnect P/J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J502-9 J201-1
J502-10 J201-2
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
14
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [15].
15
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 208
FIP-40
Panel Message
Service Req E510
Possible parts that caused the error
Troubleshooting
ROS ASSY HARNESS ASSY MAIN
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of ROS ASSY attachment
Re-attach ROS ASSY. (p.401)
Does the error recur when the power is turned
ON?
Go to Step [2]. End of procedure
2
Continuity check of HARNESS ASSY MAIN
Remove ROS ASSY. (p.401)
Disconnect the P/J407 from PWBA MCU.
Is the continuity normal between all terminals
of J407 J601?
Go to Step [3]. Repair broken or
shorted part.
3
5 VDC power supply check to ROS and
PWB SOS
The voltage of P407-16 P407-14 on PWBA
MCU is 5 VDC?
Go to Step [4]. Go to Step [6].
4
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when the power is turned
ON?
Go to Step [5]. End of procedure
5
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Does the error recur when the power is turned
ON?
Go to FIP-1 81
Electrical noise.
End of procedure
6
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [7].
7
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 209
FIP-41
Panel Message
Service Req E527
Possible parts that caused the error
Troubleshooting
MOTOR ASSY MAG SENSOR ROTARY HOME POSI
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Check of FRAME ASSY-ROTARY and
MOTOR ASSY MAG attachment
Are FRAME ASSY-ROTARY and MOTOR
ASSY MAG attached correctly?
Go to Step [2]. Re-attach, and go
to step [2].
2
Rotation check of FRAME ASSY-ROTARY
and MOTOR ASSY MAG
Do FRAME ASSY-ROTARY and MOTOR
ASSY MAG rotate smoothly?
Turn by hand to check.
Go to Step [3]. Remove any
items that hinder
rotation.
3
Check of SENSOR ROTARY HOME POSI
attachment
Is SENSOR ROTARY HOME POSI attached
correctly?
Go to Step [4]. Re-attach, and go
to step [4].
4
Operation check of SENSOR ROTARY
HOME POSI
The voltage of P413-7 P413-6 on PWBA
MCU is 0 VDC when FRAME ASSY
ROTARY enters the sensing area, and is 5
VDC when it leaves the sensing area?
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
5 VDC power supply check to SENSOR
ROTARY HOME POSI
The voltage of P413-5 P413-6 on PWBA
MCU is 5 VDC?
Go to Step [6]. Go to Step [7].
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J413 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J413-5 J105-3
J413-6 J105-2
J413-7 J105-1
Replace
SENSOR
ROTARY
HOME POSI.
(p.409)
Repair broken or
shorted part.
7
5 VDC power supply check to PWBA MCU
The voltage of J410-3 J410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 210
FIP-42
Panel Message
Service Req E526
Possible parts that caused the error
Troubleshooting
SENSOR ASSY ADC HARNESS ASSY ADC
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of dirt and foreign bodies on surface
of SENSOR ASSY ADC
Are there any dirt or foreign bodies on the
SENSOR ASSY ADC surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[2].
Go to Step [2].
2
Check of SENSOR ASSY ADC attachment
Is SENSOR ASSY ADC attached correctly?
Go to Step [4]. Re-attach, and go
to step [3].
3
Does the error recur when the power is
turned ON?
Go to Step [4]. End of procedure
4
5 VDC and 24 VDC power supply check to
SENSOR ASSY ADC
The voltage of P422-2 P422-4 on PWBA
MCU is 24 VDC?
And the voltage of P422-8 P422-4 is 5
VDC?
Go to Step [5]. Go to Step [7].
5
Continuity check of HARNESS ASSY ADC
Disconnect P/J422 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J422-8 J431-1
J422-4 J431-5
J422-2 J431-7
Go to Step [6]. Replace
HARNESS
ASSY ADC.
6
Check after replacement of SENSOR ASSY
ADC
Replace SENSOR ASSY ADC. (p.379)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Power supply check to PWBA MCU
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [8].
8
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 211
FIP-43
Panel Message
Service Req E525
Possible parts that caused the error
Troubleshooting
Photoconductor Unit SENSOR ASSY ADC
Toner Cartridge K Toner Cartridge Y
Toner Cartridge M Toner Cartridge C
HARNESS ASSY ADC SENSOR HUM & TEMP
HARNESS ASSY MAIN ROS ASSY
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of connection between
Photoconductor Unit and CONDUCTOR
attached to frame
Remove Photoconductor Unit.
Is the contact surface of Photoconductor Unit
and CONDUCTOR attached to the frame
deformed or are there foreign objects on the
surface?
Clean, and go to
Step [2].
Go to Step [2].
2
Check of dirt and foreign bodies on surface
of SENSOR ASSY ADC
Are there any dirt or foreign bodies on the
SENSOR ASSY ADC surface?
Clean, and go to
Step [3].
Go to Step [4].
3
Does the error recur when the power is
turned ON?
Go to Step [4]. End of procedure
4
Check after replacement of Toner Cartridge
Replace Toner Cartridge of each color.
Does the error recur when the power is turned
ON?
Go to Step [5]. End of procedure
5
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
5 VDC and 24 VDC power supply check to
SENSOR ASSY ADC
The voltage of P422-2 P422-4 on PWBA
MCU is 24 VDC?
And the voltage of P422-8 P422-4 is 5
VDC?
Go to Step [7]. Go to Step [14].
7
Continuity check of HARNESS ASSY ADC
Disconnect P/J422 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J422-8 J431-1
J422-4 J431-5
J422-2 J431-7
Go to Step [8]. Replace
HARNESS
ASSY ADC.
8
Check after replacement of SENSOR ASSY
ADC
Replace SENSOR ASSY ADC. (p.379)
Does the error recur when the power is turned
ON?
Go to Step [9]. End of procedure
9
Check of 5 VDC power supply to SENSOR
ASSY HUM & TEMP
The voltage of P413-4 P413-2 on PWBA
MCU is 5 VDC?
Go to Step [10]. Go to Step [14].
10
Continuity check of HARNESS ASSY MAIN
Disconnect P/J413 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J413-1 J104-4
J413-2 J104-3
J413-3 J104-2
J413-4 J104-1
Go to Step [11]. Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 212
11
Check after replacement of SENSOR HUM
& TEMP
Replace SENSOR HUM & TEMP. (p.428)
Does the error recur when the power is turned
ON?
Go to Step [12]. End of procedure
12
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Does the error recur when the power is turned
ON?
Go to Step [13]. End of procedure
13
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when the power is turned
ON?
Replace LV/
HVPS. (p.435)
End of procedure
14
Power supply check to PWBA MCU
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [15].
15
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 213
FIP-44
Panel Message
Service Req E524
Possible parts that caused the error
Troubleshooting
Photoconductor Unit SENSOR ASSY ADC
Toner Cartridge K Toner Cartridge Y
Toner Cartridge M Toner Cartridge C
HARNESS ASSY ADC SENSOR HUM & TEMP
HARNESS ASSY MAIN ROS ASSY
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of connection between
Photoconductor Unit and CONDUCTOR
attached to frame
Is the contact surface of Photoconductor Unit
and CONDUCTOR attached to the frame
deformed or are there foreign objects on the
surface?
Clean, and go to
Step [2].
Go to Step [2].
2
Check of dirt and foreign bodies on surface
of SENSOR ASSY ADC
Are there any dirt or foreign bodies on the
SENSOR ASSY ADC surface?
Clean, and go to
Step [3].
Go to Step [4].
3
Does the error recur when the power is
turned ON?
Go to Step [4]. End of procedure
4
Check after replacement of Toner Cartridge
Replace Toner Cartridge of each color.
Does the error recur when the power is turned
ON?
Go to Step [5]. End of procedure
5
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
5 VDC and 24 VDC power supply check to
SENSOR ASSY ADC
The voltage of P422-2 P422-4 on PWBA
MCU is 24 VDC?
And the voltage of P422-8 P422-4 is 5
VDC?
Go to Step [7]. Go to Step [14].
7
Continuity check of HARNESS ASSY ADC
Disconnect P/J422 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J422-8 J431-1
J422-4 J431-5
J422-2 J431-7
Go to Step [8]. Replace
HARNESS
ASSY ADC.
8
Check after replacement of SENSOR ASSY
ADC
Replace SENSOR ASSY ADC. (p.379)
Does the error recur when the power is turned
ON?
Go to Step [9]. End of procedure
9
5 VDC power supply check to SENSOR
HUM & TEMP
The voltage of P413-4 P413-2 on PWBA
MCU is 5 VDC?
Go to Step [10]. Go to Step [14].
10
Continuity check of HARNESS ASSY MAIN
Disconnect P/J413 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J413-1 J104-4
J413-2 J104-3
J413-3 J104-2
J413-4 J104-1
Go to Step [11]. Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 214
11
Check after replacement of SENSOR HUM
& TEMP
Replace SENSOR HUM & TEMP. (p.428)
Does the error recur when the power is turned
ON?
Go to Step [12]. End of procedure
12
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Does the error recur when the power is turned
ON?
Go to Step [13]. End of procedure
13
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when the power is turned
ON?
Replace LV/
HVPS. (p.435)
End of procedure
14
Power supply check to PWBA MCU
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [15].
15
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 215
FIP-45
Panel Message
Irregular Density
Possible parts that caused the error
Troubleshooting
SENSOR ASSY ADC Photoconductor Unit
PWBA MCU Toner Cartridge K
Toner Cartridge Y Toner Cartridge M
Toner Cartridge C ROS ASSY
LV/HVPS
Step Check Yes No
1
Check of dirt and foreign bodies on surface
of SENSOR ASSY ADC
Are there any dirt or foreign bodies on the
SENSOR ASSY ADC surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[2].
Go to Step [2].
2
Check of SENSOR ASSY ADC attachment
Is SENSOR ASSY ADC attached correctly?
Go to Step [4]. Re-attach, and go
to step [3].
3
Does the error recur when the power is
turned ON?
Go to Step [4]. End of procedure
4
Check after replacement of SENSOR ASSY
ADC
Replace SENSOR ASSY ADC. (p.379)
Does the error recur when the power is turned
ON?
Go to Step [5]. End of procedure
5
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when the power is turned
ON?
Go to Step [7]. End of procedure
7
Check after replacement of Toner Cartridge
Replace Toner Cartridge K/Y/M/C.
Does the error recur when the power is turned
ON?
Go to Step [8]. End of procedure
8
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Does the error recur when the power is turned
ON?
Go to Step [9]. End of procedure
9
Check after replacement of LV/HVPS
Replace LV/HVPS. (p.435)
Does the error recur when the power is turned
ON?
Go to FIP-71
Electrical Noise.
(p.244)
End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 216
FIP-46
Panel Message
Service Req E521
Possible parts that caused the error
Troubleshooting
HARNESS ASSY MAIN MOT ASSY MICRO
SENSOR 2BTR RETRACT HARNESS ASSY ADC
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of 2ND BTR ASSY attachment
Is 2ND BTR ASSY attached correctly?
Go to Step [2]. Re-attach, and go
to step [2].
2
Does the error recur when restarting the
printer?
Go to Step [3]. End of procedure
3
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J403-1 J600-3
J403-2 J600-2
J403-3 J600-1
Go to Step [4]. Repair broken or
shorted part.
4
24 VDC power supply check to MOT ASSY
MICRO (2nd BTR Retract Motor)
The voltage of P403-3 P403-2 on PWBA
MCU is 24 VDC?
Go to Step [5]. Go to Step [10].
5
Check after replacement of MOT ASSY
MICRO
Replace MOT ASSY MICRO. (p.427)
Does the error recur when restarting the
printer?
Go to Step [6]. End of procedure
6
5 VDC power supply check to SENSOR
2BTR RETRACT.
The voltage of P418-4 P418-5 on PWBA
MCU is 5 VDC?
Go to Step [7]. Go to Step [10].
7
Continuity check of HARNESS ASSY ADC
Disconnect the P/J418 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J418-4 J112-3
J418-5 J112-2
J418-6 J112-1
Go to Step [8]. Replace
HARNESS
ASSY ADC.
8
Check after replacement of SENSOR 2BTR
RETRACT
Replace SENSOR 2BTR RETRACT.
Does the error recur when restarting the
printer?
Go to Step [9]. End of procedure
9
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when restarting the
printer?
Go to Step [11]. End of procedure
10
Power supply check to PWBA MCU
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
P410-1 P410-2: 3. 3VDC
P410-3 P410-4: 5VDC
P410-5/6 P410-7/8: 24VDC
Replace PWBA
MCU. (p.432)
Go to Step [11].
11
Continuity check of HARNESS ASSY MAIN
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 217
FIP-47
Panel Message
Service Req E520
Possible parts that caused the error
Troubleshooting
HARNESS ASSY MAIN MOT ASSY MICRO
SENSOR 2BTR RETRACT HARNESS ASSY ADC
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of DRIVE ASSY BTR attachment
Is the DRIVE ASSY BTR attached correctly?
Go to Step [2]. Re-attach, and go
to step [2].
2
Check of 2ND BTR ASSY attachment
Is 2ND BTR ASSY attached correctly?
Go to Step [4]. Re-attach, and go
to step [3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J403-1 J600-3
J403-2 J600-2
J403-3 J600-1
Go to Step [5]. Repair broken or
shorted part.
5
24 VDC power supply check to MOT ASSY
MICRO (2nd BTR Retract Motor)
The voltage of P403-3 P403-2 on PWBA
MCU is 24 VDC?
Go to Step [6]. Go to Step [11].
6
Check after replacement of MOT ASSY
MICRO
Replace MOT ASSY MICRO. (p.427)
Does the error recur when a test print is made?
Go to Step [7]. End of procedure
7
5 VDC power supply check to SENSOR
2BTR RETRACT
The voltage of P418-4 P418-5 on PWBA
MCU is 5 VDC?
Go to Step [8]. Go to Step [11].
8
Continuity check of HARNESS ASSY ADC
Disconnect the P/J418 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J418-4 J112-3
J418-5 J112-2
J418-6 J112-1
Go to Step [9]. Replace
HARNESS
ASSY ADC.
9
Check after replacement of SENSOR 2BTR
RETRACT
Replace SENSOR 2BTR RETRACT. (p.382)
Does the error recur when a test print is made?
Go to Step [10]. End of procedure
10
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when a test print is made?
Go to Step [12]. End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 218
11
Power supply check to PWBA MCU
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [12].
12
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 219
FIP-48
Panel Message
Service Req E537
Possible parts that caused the error
Troubleshooting
FUSER ASSY HARNESS ASSY MCU C/L
FFC-ASSY LV/MCU HARNESS ASSY AC
PWBA FUSER CONT LV/HVPS
HARNESS ASSY MAIN PWBA MCU
FUSER LOCK SWITCH
Step Check Yes No
1
Check of FUSER ASSY attachment
Is the FUSER ASSY attached correctly to the
printer?
In particular, is the connector connected firmly
to the printer?
Is the connector latched normally?
Go to Step [3]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Operation Check of the FUSER LOCK
SWITCH
Disconnect P/J128 from the FUSER LOCK
SWITCH
Is there continuity on P128-1 P128-2 when
FUSER LOCK SWITCH is pressed, and does
the continuity stop when FUSER LOCK
SWITCH is released?
Go to Step [4]. Replace FUSER
LOCK SWITCH
4
Operation Check of the HARNESS ASSY
MAIN
Do all of the wiring below have normal
continuity?
J410-10 J1-1
J410-9 J128-1
J1-3 J128-2
Go to Step [5]. Repair broken or
shorted part.
5
Check after replacement of the FUSER
ASSY
Replace FUSER ASSY. (p.415)
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MCU
C/L
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Is the continuity normal between all terminals
of J614A J417 and J614 J3?
Go to Step [7]. Replace
HARNESS
ASSY MCU
C/L.
7
Continuity check of FFC-ASSY LV/MCU
Disconnect P/J401 from PWBA MCU and P/
J500 from LV/HVPS.
Do all of the wiring below have normal
continuity?
P401-21 J500-2
P401-22 J500-1
Go to Step [8]. Replace FFC-
ASSY LV/MCU.
8
Continuity check of HARNESS ASSY AC
Disconnect P/J503 from LV/HVPS and P/J2
from PWBA FUSER CONT.
Do all of the wiring below have normal
continuity?
J503-5 J2-5
J503-6 J2-6
Go to Step [9]. Replace
HARNESS
ASSY AC.
Step Check Yes No
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 220
9
Check after replacement of PWBA FUSER
CONT
Replace PWBA FUSER CONT. (p.439)
Does the error occur when the power is turned
ON?
Go to Step [10]. End of procedure
10
Check after replacement of LV/HVPS
Replace LV/HVPS. (p.435)
Does the error occur when the power is turned
ON?
Go to Step [11]. End of procedure
11
Continuity check of HARNESS ASSY MAIN
Disconnect P/J1 from PWBA FUSER CONT,
and P/J410 from PWBA MCU.
Do all of the wiring below have normal
continuity?
P/J1-1 P/J410-10
P/J1-3 P/J410-9
Replace PWBA
MCU. (p.432)
Replace
HARNESS
ASSY MAIN
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 221
FIP-49
Panel Message
Service Req E533
Possible parts that caused the error
Troubleshooting
FIP-50
Panel Message
Service Req E530
Possible parts that caused the error
Troubleshooting
SENSOR HUM & TEMP HARNESS ASSY MAIN
PWBA MCU
Step Check Yes No
1
Temperature check of printer installation site
Has the ambient temperature where the printer
is installed fallen to -7C or below or reached or
risen to 55C or more.
Ask the customer
to improve the
installation
environment for
the printer.
Go to Step [2].
2
Check of SENSOR HUM & TEMP
thermistor resistance value
Disconnect P/J413 from PWBA MCU.
The resistance value of P104-4 P104-3 is
10k 1k (approx. 20C)?
Go to Step [3]. Replace
SENSOR HUM
& TEMP.
(p.428)
3
Continuity check of HARNESS ASSY MAIN
Disconnect the P/J413 from PWBA MCU.
Is the continuity normal between all terminals
of J413 J104?
Replace PWBA
MCU. (p.432)
Repair broken or
shorted part.
HARNESS ASSY MAIN SENSOR HUM & TEMP
PWBA MCU
Step Check Yes No
1
Continuity check of HARNESS ASSY MAIN
Disconnect P/J413 from PWBA MCU.
Is the continuity normal between all terminals
of J413 J104?
Go to Step [2]. Repair broken or
shorted part.
2
Check after replacement of SENSOR HUM
& TEMP
Replace SENSOR HUM & TEMP. (p.428)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 222
FIP-51
Panel Message
Service Req E547
Possible parts that caused the error
Troubleshooting
HARNESS-ASSY FEED MAIN DRIVE ASSY FEED
PWBA TRAY 500 HARNESS-ASSY FEED 1
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Check of DRIVE ASSY FEED attachment
Is DRIVE ASSY FEED attached correctly?
Go to Step [2]. Re-attach, and go
to step [2].
2
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J437-1 CN1-5
J437-2 CN1-4
J437-4 CN1-2
J437-5 CN1-1
Go to Step [3]. Replace
HARNESS-
ASSY FEED
MAIN.
3
24 VDC power supply check to DRIVE
ASSY FEED
The voltage of P440-2 P440-1 on PWBA
FEED DRV is 24 VDC?
Go to Step [4]. Go to Step [5].
4
Check of FEED MOTOR START signal
The voltage of P440-5 P440-1 on PWBA
FEED DRV is xx VDC when FEED MOTOR
START signal is ON?
Replace DRIVE
ASSY FEED.
(p.454)
Go to Step [10].
5
24 VDC power supply check to PWBA
TRAY 500
The voltage of P435-9/10 P435-7/8 on
PWBA TRAY 500 is 24 VDC?
Replace PWBA
TRAY 500.
(p.452)
Go to Step [6].
6
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J435-10 P608-1 (connector on Feeder to
be connected to the printer)
J435-9 P608-2
J435-8 P608-3
J435-7 P608-4
Go to Step [7]. Replace PWBA
TRAY 500.
(p.452)
7
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J421-1 J608-10 (connector on the printer
to connect Feeder)
J421-2 J608-9
J421-3 J608-8
J421-4 J608-7
Go to Step [8]. Repair broken or
shorted part.
8
24 VDC power supply check to PWBA MCU
The voltage of P410-5/6 P410-7/8 on
PWBA MCU is 24 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
10
5 VDC power supply check to PWBA TRAY
500
The voltage of P435-6 P435-5 on PWBA
TRAY CONT is 5 VDC?
Replace PWBA
TRAY 500.
(p.452)
Go to Step [11].
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 223
11
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J435-6 P608-5 (connector on Feeder to be
connected to the printer)
J435-5 P608-6
Go to Step [12]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
12
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J421-5 J608-6 (connector on the printer to
connect Feeder)
J421-6 J608-5
Go to Step [13]. Repair broken or
shorted part.
13
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [14].
14
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 224
FIP-52
Panel Message
Service Req E542
Possible parts that caused the error
Troubleshooting
DRIVE ASSY PRO SENSOR IBT RETRACT
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Check of connection of DRIVE ASSY PRO
(IBT Cleaner Retract Motor)
Is connector P/J414 connected firmly to PWBA
MCU?
Go to Step [2]. Re-connect the
connector.
2
24 VDC power supply check to DRIVE
ASSY PRO (IBT Cleaner Retract Motor)
The voltage of P414-3 P414-2 on PWBA
MCU 2 is 4 VDC?
Go to Step [3]. Go to Step [8].
3
Check after replacement of DRIVE ASSY
PRO
Replace DRIVE ASSY PRO. (p.421)
Does the error recur when a test print is made?
Go to Step [4]. End of procedure
4
5 VDC power supply check to SENSOR IBT
RETRACT
The voltage of P415-3 P415-4 on PWBA
MCU is 5 VDC?
Go to Step [5]. Go to Step [8].
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-3 J107-3
J415-4 J107-2
J415-5 J107-1
Go to Step [6]. Replace
HARNESS
ASSY MAIN.
6
Check after replacement of SENSOR IBT
RETRACT
Replace SENSOR IBT RETRACT. (p.383)
Does the error recur when a test print is made?
Go to Step [7]. End of procedure
7
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Does the error recur when a test print is made?
Go to Step [9]. End of procedure
8
Power supply check to PWBA MCU
Are each of the power voltages being supplied
to the following terminals on PWBA MCU
from LV/HVPS?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 225
FIP-53
Panel Message
Replace Toner Y
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge Y attachment
Is Toner Cartridge Y attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU and
reconnect it.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 226
FIP-54
Panel Message
Replace Toner M
Possible parts that caused the error
Troubleshooting
Toner Cartridge M ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge M attachment
Is Toner Cartridge M attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU and
reconnect it.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 227
FIP-55
Panel Message
Replace Toner C
Possible parts that caused the error
Troubleshooting
Toner Cartridge C ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge C attachment
Is Toner Cartridge C attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU and
reconnect it.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 228
FIP-56
Panel Message
Replace Toner K
Possible parts that caused the error
Troubleshooting
Toner Cartridge K ANTENNA ASSY-CTRG or ANTENNA
CTRG
HARNESS ASSY MAIN PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge K attachment
Is Toner Cartridge K attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU and
reconnect it.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 229
FIP-57
Panel Message
Replace Photocondctr
Possible parts that caused the error
Troubleshooting
Photoconductor Unit SENSOR TNER FULL
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Attachment check of Photoconductor Unit
Is Photoconductor Unit attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error occur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Operation check of SENSOR TNER FULL
(Toner Full Sensor)
Remove Photoconductor Unit.
The voltage of P413-11 P413-10 on PWBA
MCU is 0 VDC when the sensor sensing area is
blocked, and is 5 VDC when the sensing area is
not blocked?
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
5 VDC power supply check to SENSOR
TNER FULL
The voltage of P413-12 P413-10 on PWBA
MCU is 5 VDC?
Go to Step [6]. Go to Step [8].
6
Continuity check of HARNESS ASSY MAIN
Do all of the wiring below have normal
continuity?
J413-10 J617-3
J413-11 J617-2
J413-12 J617-1
Go to Step [7]. Repair broken or
shorted part.
7
Continuity check of HARNESS ASSY TNR
FULL
Disconnect P/J617.
Do all of the wiring below have normal
continuity?
P617-1 J126-3
P617-2 J126-2
P617-3 J126-1
Replace
SENSOR TNER
FULL. (p.400)
Repair broken or
shorted part.
8
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 230
FIP-58
Panel Message
A Open
Possible parts that caused the error
Troubleshooting
COVER FRONT ASSY U SWITCH-FRONT DOOR
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of open/close state of COVER
Is COVER FRONT ASSY U closed?
Go to Step [3]. Close the cover.
Go to Step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Shape check of COVER FRONT ASSY U
Is the actuator of COVER FRONT ASSY U
that presses SWITCH-FRONT DOOR
deformed or damaged?
Replace COVER
FRONT
ASSY U. (p.318)
Go to Step [4].
4
Operation check of SWITCH-FRONT DOOR
Disconnect SWITCH-FRONT DOOR P/J125.
Is there continuity on P125-1 P125-2 when
SWITCH-FRONT DOOR is pressed, and does
the continuity stop when SWITCH-FRONT
DOOR is released?
Go to Step [5]. Replace
SWITCH-
FRONT DOOR.
(p.325)
Actuator
5
Continuity check of HARNESS ASSY MAIN
Do all of the wiring below have normal
continuity?
J415-10 J125-2
J415-11 J125-1
Go to Step [6]. Repair broken or
shorted part.
6
Power supply check to PWBA MCU
Is the specified DC voltage being supplied to
the following terminals on PWBA MCU?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [7].
7
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 231
FIP-59
Panel Message
E Open
Possible parts that caused the error
Troubleshooting
CHUTE ASSY-REAR SWITCH-PH DOOR
HARNESS-ASSY P/H1 HARNESS-ASSY P/H2
PWBA MCU HARNESS ASSY MAIN
LV/HVPS
Step Check Yes No
1
Shape check of CHUTE ASSY-REAR
Is the actuator of CHUTE ASSY-REAR that
presses SWITCH I/L CAB (P/H Cover Switch)
damaged?
Replace CHUTE
ASSY-REAR.
(p.350)
Go to Step [2].
2
Operation check of SWITCH-PH DOOR
Disconnect the P/J408 from the PWBA MCU.
Is there continuity on J408-5 J408-6 when
SWITCH-I/L CAB is pressed, and does the
continuity stop when the switch is released?
Go to Step [5]. Go to Step [3].
3
Continuity check of HARNESS-ASSY P/H1
Disconnect the P/J408 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J408-5 J603-8
J408-6 J603-7
Go to Step [4]. Replace
HARNESS-
ASSY P/H1.
Actuator
4
Continuity check of HARNESS-ASSY P/H2
Disconnect P/J603.
Do all of the wiring below have normal
continuity?
P603-5 J100-2
P603-6 J100-1
Replace
SWITCH-PH
DOOR. (p.364)
Replace
HARNESS-
ASSY P/H2.
5
Power supply check to PWBA MCU
Is the specified DC voltage being supplied to
the following terminals on PWBA MCU?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [6].
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 232
FIP-60
Panel Message
F Open
Possible parts that caused the error
Troubleshooting
CHUTE ASSY-FSR SWITCH 2BTR COVER
HARNESS ASSY ADC HARNESS ASSY 2BTR SW
PWBA MCU LV/HVPS
Step Check Yes No
1
Shape check of CHUTE ASSY-FSR
Is the actuator of CHUTE ASSY-FSR that
presses SWITCH 2BTR COVER damaged?
Replace CHUTE
ASSY-FSR.
(p.366)
Go to Step [2].
2
Operation check of SWITCH 2BTR COVER
Disconnect the P/J418 from PWBA MCU.
Is there continuity on J418-7 J418-8 when
SWITCH 2BTR COVER is pressed, and does
the continuity stop when the switch is released?
Go to Step [5]. Go to Step [3].
3
Continuity check of HARNESS ASSY ADC
Disconnect the P/J418 from the PWBA MCU.
Do all of the wiring below have normal
continuity?
J418-7 J621-2
J418-8 J621-1
Go to Step [4]. Replace
HARNESS
ASSY ADC.
Actuator
4
Continuity check of HARNESS ASSY 2BTR
SW
Disconnect the P/J418 from the PWBA MCU.
Do all of the wiring below have normal
continuity?
P621-1 J113-2
P621-2 J113-1
Replace
SWITCH 2BTR
COVER. (p.378)
Replace
HARNESS
ASSY 2BTR
SW.
5
Power supply check to PWBA MCU
Is the specified DC voltage being supplied to
the following terminals on PWBA MCU?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [6].
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 233
FIP-61
Panel Message
C Open
Possible parts that caused the error
Troubleshooting
COVER FUSER SWITCH-FUSER DOOR
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of open/close state of COVER
Is COVER FUSER closed?
Go to Step [3]. Close the cover.
Go to Step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Shape check of COVER FUSER
Is the actuator of COVER FUSER that presses
SWITCH-FUSER DOOR deformed or
damaged?
Replace COVER
FUSER. (p.311)
Go to Step [4].
4
Operation check of SWITCH-FUSER DOOR
Disconnect SWITCH-FUSER DOOR P/J114.
Is there continuity on P114-1 P114-2 when
SWITCH-FUSER DOOR is pressed, and does
the continuity stop when the switch is released?
Go to Step [5]. Replace
SWITCH-
FUSER DOOR.
(p.323)
5
Continuity check of HARNESS ASSY MAIN
Do all of the wiring below have normal
continuity?
J403-11 J114-2
J403-12 J114-1
Go to Step [6]. Repair broken or
shorted part.
Actuator
6
Power supply check to PWBA MCU
Is the specified DC voltage being supplied to
the following terminals on PWBA MCU?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [7].
7
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 234
FIP-62
Panel Message
G Open
Possible parts that caused the error
Troubleshooting
CHUTE FDR ASSY 500 SWITCH FEEDER DOOR
HARNESS-ASSY FEED MAIN HARNESS-ASSY FEED 1
HARNESS ASSY MAIN PWBA MCU
LV/HVPS
Step Check Yes No
1
Shape check of CHUTE FDR ASSY 500
Is the actuator of CHUTE FDR ASSY 500 that
presses SWITCH FEEDER DOOR damaged?
Replace CHUTE
FDR ASSY 500.
(p.450)
Go to Step [2].
2
Operation check of SWITCH FEEDER DOOR
Disconnect P/J437 from PWBA TRAY 500.
Is there continuity on J437-8 J437-9 when
SWITCH FEEDER DOOR is pressed, and does
the continuity stop when the switch is released?
Go to Step [4]. Go to Step [3].
3
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 from PWBA TRAY 500.
Do all of the wiring below have normal
continuity?
J437-8 J121-2
J437-9 J121-1
Replace
SWITCH
FEEDER DOOR.
(p.460)
Replace
HARNESS-
ASSY FEED
MAIN.
Actuator
4
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Is the continuity normal between all terminals
of J435 P608 (connector on Feeder to be
connected to the printer)?
Go to Step [5]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
5
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Is the continuity normal between all terminals
of J421 J608 (connector on the printer to
connect Feeder)?
Go to Step [6]. Repair broken or
shorted part.
6
Power supply check to PWBA MCU
Is the specified DC voltage being supplied to
the following terminals on PWBA MCU?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [7].
7
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 235
FIP-63
Panel Message
B Open
Possible parts that caused the error
Troubleshooting
COVER TOP COVER FRONT ASSY U
COVER FUSER SWITCH ASSY TOP
SWITCH-INLK FRONT SWITCH-INLK FUSER
PWBA MCU LV/HVPS
Step Check Yes No
1
Check of open/close state of COVER
Are all the COVER TOP, COVER FRONT
ASSY U, and COVER FUSER closed?
Go to Step [3]. Close the cover.
Go to Step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Shape check of COVER TOP
Is the actuator of COVER TOP that presses
SWITCH ASSY TOP deformed or damaged?
Replace COVER
ASSY TOP.
(p.308)
Go to Step [4].
Actuator
4
Shape check of COVER FRONT ASSY U
Is the actuator of COVER FRONT ASSY U
that presses SWITCH-INLK FRONT deformed
or damaged?
Replace COVER
FRONT
ASSY U. (p.318)
Go to Step [5].
5
Shape check of COVER FUSER
Is the actuator of COVER FUSER that presses
SWITCH-INLK FUSER deformed or
damaged?
Replace COVER
FUSER. (p.311)
Go to Step [6].
6
Operation check of SWITCH ASSY TOP
Disconnect P/J116 from SWITCH ASSY TOP.
Is there continuity on P116-1 P116-3 when
SWITCH ASSY TOP is pressed, and does the
continuity stop when the switch is released?
Go to Step [7]. Replace
SWITCH ASSY
TOP. (p.314)
7
Operation check of SWITCH-INLK FRONT
Disconnect P/J115 from SWITCH-INLK
FRONT.
Is there continuity on P115-1 P115-3 when
SWITCH-INLK FRONT is pressed, and does
the continuity stop when the switch is released?
Go to Step [8]. Replace
SWITCH-INLK
FRONT. (p.325)
Step Check Yes No
Actuator
Actuator
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 236
8
Operation check of SWITCH-INLK FUSER
Disconnect P/J117 from SWITCH-INLK
FUSER.
Is there continuity on P117-1 P117-3 when
SWITCH-INLK FUSER is pressed, and does
the continuity stop when the switch is released?
Go to Step [9]. Replace
SWITCH-INLK
FUSER. (p.328)
9
Power supply check to PWBA MCU
Is the specified DC voltage being supplied to
the following terminals on PWBA MCU?
P410-1 P410-2: 3. 3 VDC
P410-3 P410-4: 5 VDC
P410-5/6 P410-7/8: 24 VDC
Replace PWBA
MCU. (p.432)
Go to Step [10].
10
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-1 J502-1
J410-2 J502-2
J410-3 J502-3
J410-4 J502-4
J410-5 J502-5
J410-6 J502-6
J410-7 J502-7
J410-8 J502-8
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 237
FIP-64
Panel Message
Y Toner Low
Possible parts that caused the error
Troubleshooting
Toner Cartridge Y ANTENNA ASSY-CTRG
HARNESS ASSY MAIN ANTENNA CTRG
PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge Y attachment
Is Toner Cartridge Y attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge Y
Replace Toner Cartridge Y.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from the PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 238
FIP-65
Panel Message
M Toner Low
Possible parts that caused the error
Troubleshooting
Toner Cartridge M ANTENNA ASSY-CTRG
HARNESS ASSY MAIN ANTENNA CTRG
PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge M attachment
Is Toner Cartridge M attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge M
Replace Toner Cartridge M.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU and
reconnect it.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 239
FIP-66
Panel Message
C Toner Low
Possible parts that caused the error
Troubleshooting
Toner Cartridge C ANTENNA ASSY-CTRG
HARNESS ASSY MAIN ANTENNA CTRG
PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge C attachment
Is Toner Cartridge C attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge C
Replace Toner Cartridge C.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 240
FIP-67
Panel Message
K Toner Low
Possible parts that caused the error
Troubleshooting
Toner Cartridge K ANTENNA ASSY-CTRG
HARNESS ASSY MAIN ANTENNA CTRG
PWBA MCU
Step Check Yes No
1
Check of Toner Cartridge K attachment
Is Toner Cartridge K attached correctly?
Go to Step [4]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Toner Cartridge K
Replace Toner Cartridge K.
Does the error recur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Check of ANTENNA CTRG
Is ANTENNA CTRG dirty and damaged?
Clean
ANTENNA
CTRG, and then
proceed to step
[5].
Go to Step [5].
5
Operation check of ANTENNA CTRG
Disconnect the P/J415 from PWBA MCU and
reconnect it.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
6
Continuity check of HARNESS ASSY MAIN
Disconnect P/J415 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J415-1 J106-2
J415-2 J106-1
Go to Step [7]. Repair broken or
shorted part.
7
Check after replacement of ANTENNA
ASSY-CTRG or ANTENNA CTRG
Replace ANTENNA ASSY-CTRG or
ANTENNA CTRG. (p.405) or (p.407)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 241
FIP-68
Panel Message
Worn Photoconductor
Possible parts that caused the error
Troubleshooting
Photoconductor Unit SENSOR TNER FULL
HARNESS ASSY MAIN HARNESS-ASSY TNER FULL
PWBA MCU LV/HVPS
Step Check Yes No
1
Attachment check of Photoconductor Unit
Is Photoconductor Unit attached correctly?
Go to Step [3]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error occur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Operation check of SONSOR TNER FULL
(Toner Full Sensor)
Remove Photoconductor Unit.
The voltage of P413-11 P413-10 on PWBA
MCU is 0 VDC when the sensor sensing area is
blocked, and is 5 VDC when the sensing area is
not blocked?
Replace PWBA
MCU. (p.432)
Go to Step [5].
5
5 VDC power supply check to SENSOR
TNER FULL
The voltage of P413-12 P413-10 on PWBA
MCU is 5 VDC?
Go to Step [6]. Go to Step [8].
6
Continuity check of HARNESS ASSY MAIN
Do all of the wiring below have normal
continuity.
J413-10 J617-3
J413-11 J617-2
J413-12 J617-1
Go to Step [7]. Repair broken or
shorted part.
7
Continuity check of HARNESS ASSY TNR
FULL
Disconnect P/J617.
Do all of the wiring below have normal
continuity?
P617-1 J126-3
P617-2 J126-2
P617-3 J126-1
Replace
SENSOR TNER
FULL. (p.400)
Repair broken or
shorted part.
8
5 VDC power supply check to PWBA MCU
The voltage of P410-3 P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.432)
Go to Step [9].
9
Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 J502-3
J410-4 J502-4
Replace LV/
HVPS. (p.435)
Repair broken or
shorted part.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 242
FIP-69
Panel Message
Worn Photoconductor
Possible parts that caused the error
Troubleshooting
Photoconductor Unit GUIDE CRU ASSY D or ANTENNA ASSY
HARNESS-ASSY XERO PWBA MCU
LV/HVPS
Step Check Yes No
1
Attachment check of Photoconductor Unit
Is Photoconductor Unit attached correctly?
Go to Step [3]. Re-attach, and go
to step [2].
2
Does the error recur when the power is
turned ON?
Go to Step [3]. End of procedure
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Does the error occur when the power is turned
ON?
Go to Step [4]. End of procedure
4
Operation check of ANTENNA CTRG
Disconnect the P/J416 from the PWBA MCU.
Does the error recur when the power is turned
ON?
Go to Step [6]. End of procedure
5
Continuity check of HARNESS-ASSY
XERO
Disconnect the J416 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J416-4 J109-2
J416-5 J109-1
Go to Step [6]. Replace
HARNESS-
ASSY XERO.
6
Check after replacement of GUIDE CRU
ASSY D or ANTENNA ASSY
Replace GUIDE CRU ASSY D or ANTENNA
ASSY. (p.388) or (p.391)
Does the error recur when the power is turned
ON?
Replace PWBA
MCU. (p.432)
End of procedure
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 243
FIP-70
Panel Message
Service Req E998
Possible parts that caused the error
Troubleshooting
FFC-ASSY ESS PWBA MCU
BOARD ASSY., MAIN
Step Check Yes No
1
Check if the firmware version of the PWBA
MCU
Check the firmware version of the PWBA
MCU.
Is the version latest ?
Go to Step [2]. Update the
firmware.
2
Check if the firmware version of the printer
controller
Check the firmware version of the printer
controller
Is the version latest ?
Go to Step [3]. Update the
firmware.
3
Continuity check of FFC-ASSY ESS
1. Disconnect the P/J400 on the PWBA
MCU.
2. Disconnect the CN601 on the BOARD
ASSY., MAIN
3. Check each wiring for continuity.
Do all of the wiring have continuity ?
Go to Step [4]. Replace the
FFC-ASSY
ESS.
4
Replacement of the BOARD ASSY., MAIN
Replace the BOARD ASSY., MAIN.
Does the error occur ?
Replace PWBA
MCU. (p.432)
End of
procedure
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 244
FIP-71 ELECTRICAL NOISE
Possible parts that caused the error
Troubleshooting
Photoconductor Unit HOUSING ASSY-GUIDE AD
FUSER ASSY PWBA MCU
LV/HVPS
Step Check Yes No
1
Check of external noise
Are there any other electrical apparatus (e. g.
generators, wireless transmitters, or equipment
that use motors) within 3 m of the printer?
Either turn the other electrical apparatus OFF,
or reposition the printer at least 6 m away from
other electrical apparatus.
Does the electrical noise problem still
continue?
Go to Step [2]. End of procedure
2
Check of AC ground
Is the AC power outlet wired and grounded
correctly?
Go to Step [3]. Ask the customer
to repair the AC
power outlet.
3
Check after replacement of Photoconductor
Unit
Replace DRU ASSY.
Does the electrical noise problem still continue
after replacement?
Go to Step [4]. End of procedure
4
Check of contact between Photoconductor
Unit and HOUSING ASSY-GUIDE AD
Remove Photoconductor Unit.
Is the contact surface of Photoconductor Unit
and CONDUCTOR attached to HOUSING
ASSY-GUIDE AD deformed or are there
foreign objects on the surface?
Go to Step [5]. Replace
HOUSING
ASSY-GUIDE
AD.
5
Check of grounding of boards
Are all screws fastening PWBA MCU and LV/
HVPS to the frame tightened firmly?
Also, are all screws fastening the PWBA
TRAY 500 of Feeder to the frame tightened
firmly?
Go to Step [6]. Tighten the
screws.
6
Check after replacement of FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Replace FUSER. (p.415)
Does the electrical noise problem still continue
after replacement?
Go to Step [7]. End of procedure
7
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.435)
Does the electrical noise problem still continue
after replacement?
Replace all
related parts.
End of procedure
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 245
3.4.4.3.2 Controller related error
FIP-C1
Panel Message
Possible parts that caused the error
PWBA ESS
Troubleshooting
CHECK
POINT
Since a controller-related service call error may occur due to the
print data structure sent by the host/application, make operation
check while simultaneously changing the operating environment,
print data, etc.
Service Req C0017 Service Req C0097
Service Req C0081 Service Req C0098
Service Req C0082 Service Req C0128-0254
Service Req C0083 Service Req C0255
Service Req C0084 Service Req C0256
Service Req C0085 Service Req C0257
Service Req C0086 Service Req C0258
Service Req C0087 Service Req C0800
Service Req C0088 Service Req C0998
Service Req C0089 Service Req C1400
Service Req C0090 Service Req C1500
Service Req C0091 Service Req C1550
Service Req C0092 Service Req C1600
Service Req C0093 Service Req C1610
Service Req C0094 Service Req C1800
Service Req C0095 Service Req C1999
Service Req C0096
Step Check Yes No
1
External noise
1. Check the surrounding of the printer for
electrical equipment.
2. Disconnect all cables connected to the
printer, except the AC cable, and make
operation check.
Does the error occur?
Replace the
PWBA ESS.
(p.437)
End of procedure
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 246
FIP-C2
Panel Message
Possible parts that caused the error
Troubleshooting
FIP-C3
Panel Message
Possible parts that caused the error
Troubleshooting
Service Req C0999 Service Req C1121
Service Req C1002 Service Req C1122
Service Req C1010 Service Req C1123
Service Req C1120
PWBA ESS Standard ROM-DIMM
Step Check Yes No
1
Check of Standard ROM-DIMM
1. Check whether the installed ROM-DIMM is
the specified one and is securely connected.
(Remove it once and reinstall it again.)
Does the error occur?
To Step [2] End of procedure
2
Replace the Standard ROM-DIMM
1. Replace the Standard ROM-DIMM.
Does the error occur?
To Step [3] End of procedure
3
External noise
1. Check the surrounding of the printer for
electrical equipment.
2. Disconnect all cables connected to the
printer, except the AC cable, and make
operation check.
Does the error occur?
Replace the
PWBA ESS.
(p.437)
End of procedure
Service Req C1020 Service Req C1021
PWBA ESS RAM-DIMM
Step Check Yes No
1
Check of RAM-DIMM
Check whether the installed RAM-DIMM is the
specified one and is securely connected.
(Remove it once and reinstall it again.)
Does the error occur?
To Step [2] End of procedure
2
Replace the RAM-DIMM
1. Replace the Standard RAM-DIMM.
Does the error occur?
To Step [3] End of procedure
3
External noise
1. Check the surrounding of the printer for
electrical equipment.
2. Disconnect all cables connected to the
printer, except the AC cable, and make
operation check.
Does the error occur?
Replace the
PWBA ESS.
(p.437)
End of procedure
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 247
FIP-C4
Panel Message
Possible parts that caused the error
PWBA ESS
Troubleshooting
FIP-C5
Panel Message
Service Req C2000
Possible parts that caused the error
PWBA ESS
Troubleshooting
Service Req C1200 Service Req C1210
Step Check Yes No
1
Check of EEPROM
Initialize the EEPROM. Refer to Initialization
of EEPROM (p.69)
Does the error occur?
To Step [2] End of procedure
2
External noise
1. Check the surrounding of the printer for
electrical equipment.
2. Disconnect all cables connected to the
printer, except the AC cable, and make
operation check.
Does the error occur?
Replace the
PWBA ESS.
(p.437)
End of procedure
Step Check Yes No
1
Check of host PC
Restart the host PC.
Does the error occur?
To Step [2] End of procedure
2
Check of Printer Driver
Reinstall the Printer Driver.
Does the error occur?
To Step [3] End of procedure
3
External noise
1. Check the surrounding of the printer for
electrical equipment.
2. Disconnect all cables connected to the
printer, except the AC cable, and make
operation check.
Does the error occur?
Replace the
PWBA ESS.
(p.437)
End of procedure
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 248
3.4.5 Printing Quality-related Trouble
Perform troubleshooting for print quality troubles following the flow chart below.
Figure 3-4. Printing-quality troubleshooting Entry Chart
The printing-quality troubleshooting described here is based on a condition that the
printer controller has no problems.
However, making a test print with only the engine side, allows you to find out roughly
which side (controller side or engine side) is causing the trouble, except for cases that
cannot be checked by the test print.
Test print with the engine alone is normal Printer controller trouble
Test print on engine alone is abnormal Printer engine trouble
If the probable cause is printer controller trouble, replace with a normal printer
controller and interface cable, and check.
If the trouble recurs after replacing with the normal parts, check on the host side, and
use the printer quality FIPs to perform efficient troubleshooting.
Leg_Sec001_001FA
END
END
Trouble restored?
Perform the appropriate troubleshooting
START
Make a sample test print
Is there an applicable FIP?
No
Yes
No No
Yes Yes
Trouble restored?
Replace Photoconductor Unit and
FUSER ASSY in that order
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 249
3.4.5.1 Engine Test Print
To check the IOT operation, it is possible to print PWBA MCU built-in sample
continuously without being routed through the controller. If the problem does not occur
on the PWBA MCU built-in sample, the cause of the problem may be controller.
PRINTING METHOD
1. Remove the COVER ASSY LH. (p.321)
2. Set paper into MSI and turn the power on.
3. In Ready mode, short-circuit the pad for test print on the PWBA MCU with
a small screwdriver or a similar tool. The pad is located at upper right of
the interface connector .
Figure 3-5. The Pad for Test Print
CAUTION
The test print cannot be made if an engine-related error has
occurred.
WARNING
Never touch the energized or driving part when performing the
following procedure.
WARNING
When short-circuiting the pad, be careful not to contact the other
elements by hand or tool.
CAUTION
1 sheet of test print is printed out by 1 time of short-circuiting.
As for Ready mode, refer to 2.2.7 Operating Modes (p.122)
Leg_002_003RB
PWBA MCU
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 250
TEST PRINT PATTERN
Figure 3-6. Test Print Pattern
400 dot line
(400dpi)
1 dot line
127 dot
508 dot
(400dpi)
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 251
3.4.5.2 Print Quality-related FIP Table
To reliably judge and understand the details of trouble, and perform the correct remedy
efficiently when printing quality-related trouble occurs, make a test print, and use the
FIP tables corresponding to the phenomena.
When trouble cannot be restored by the printing quality-related FIP, check again using
the FIP, and then replace all parts indicated in the ESS and possible parts that caused
the error one by one to check the parts and perform troubleshooting.
The printing quality-related FIPs describe typical troubles as below.
Table 3-12. Print Quality-related FIP Table
Symptom See FIP
Printing is Faint (Weak Tones) FIP-P1
Blank Print FIP-P2
Solid Black Print FIP-P3
Vertical White Bands or Lines FIP-P4
Horizontal White Bands or Lines FIP-P5
Vertical Black Lines FIP-P6
Horizontal Black Lines FIP-P7
Image is Partially Not Printed FIP-P8
Toner Smudges FIP-P9
Residual Image FIP-P10
Dark or Dirty Background FIP-P11
Skew Print FIP-P12
Print Paper Damage FIP-P13
Image Not Fixed FIP-P14
Color Shift FIP-P15
Uneven Density/Thin-Spot FIP-P16
Entirely Faint FIP-P17
Entirely Fogged in Black FIP-P18
Entirely Thin FIP-P19
Uneven Density in Horizontal Direction FIP-P20
Vertical White Lines (Location of the lines are same between Y, M, C and K) FIP-P21
Vertical White Lines (Locations of the lines are different between Y, M, C and K) FIP-P22
Horizontal Lines FIP-P23
Stain FIP-P24
Colored Dots at 150mm Pitch FIP-P25
Vertical Two Lustered Streaks on the Center of OHP FIP-P26
5mm-width Horizontal Bands at 84.5mm Intaervals FIP-P27
EPSON AcuLaser CX11/CX11F Revision B
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3.4.5.3 Uniformly Spaced Print Troubles (bands, smudges, etc.)
When horizontal stripes and spots appear at fixed intervals, it is highly possible that a
specific roll has caused the trouble. If this happens, you might be able to easily solve
the problem by measuring the interval between the stripes or spots on a test print, and
checking the relationship between the pitches shown in the table below (note that the
pitch does not necessarily match the perimeter of the roller).
Part (Roller) Name Outside Diameter Pitch (mm)
FUSER FUSER ASSY EXIT ROLL 15.6 49.1
PINCH ROLL 8.0 25.1
H/R 26.2 84.5
BELT 30.1 94.5
XERO CRU Photoconductor Unit DRUM 47.0 147.7
BCR 12.0 37.7
1st BTR 10.0 31.4
BUR 15.7 49.3
IDLE ROLL 11.8 36.9
CNL BRUCH 19.0 24.1
TRANSFER 2ND BTR ASSY 2nd BTR 16.3 51.1
DEVE HOUSING ASSY-
DEVE
MAG ROLL 16.0 24.9
AUGGER SUPPLY 17.0 38.1
AUGGER ADMIX 17.0 38.1
PR MOTER MOT ASSY P/R - - 7.5
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TROUBLESHOOTI NG Printer 253
3.4.5.4 Printing quality-related FIP
FIP-P1 Printing is Faint (Weak Tones)
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Overall density of image is too weak.
ESS and possible parts that caused the error
Photoconductor Unit
ROS ASSY
Toner Cartridge Y
Toner Cartridge M
Toner Cartridge C
Toner Cartridge K
2ND BTR ASSY
HOUSING ASSY-GUIDE AD
MOT ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
FUSER ASSY
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of laser beam path
Are there any obstructions between ROS ASSY
and Photoconductor Unit?
Remove
obstacles.
Go to Step [3].
3
Check of ROS window
Is ROS window dirty?
Clean the ROS
window with
CLEANER
ASSY.
Go to Step [4].
4
Check of toner cartridge attachment
Re-attach the toner cartridge, and make a test
print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.374)
6
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to Step [7].
7
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [8].
8
Check after replacement of Toner Cartridge
Replace Toner Cartridge Y/M/C/K.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [9].
9
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [10].
10
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [11].
11
Check after replacement of the MOT ASSY
MAG
Replace MOT ASSY MAG. (p.423)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [12].
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 254
12
Check of image primary transfer process
Is the toner image on the drum transferred
normally to IBT BELT?
Execute a test print, turn the power OFF when
you think that the primary transfer process is in
progress during printing, and check the toner
image on IBT BELT.
Go to Step [13]. Replace LV/
HVPS. (p.435)
13
Check of image secondary transfer process
Is the toner image on IBT BELT transferred
normally to the paper?
Execute a test print, turn the power OFF when
you think that the image transfer process is in
progress during printing, and check the paper.
Replace ESS and
possible parts that
caused the error.
Replace LV/
HVPS. (p.435)
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 255
FIP-P2 Blank Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Completely blank pages are printed.
ESS and possible parts that caused the error
Photoconductor Unit
ROS ASSY
Toner Cartridge Y
Toner Cartridge M
Toner Cartridge C
Toner Cartridge K
2ND BTR ASSY
HOUSING ASSY-GUIDE AD
MOTOR ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
FUSER ASSY
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of laser beam path
Are there any obstructions between ROS ASSY
and Photoconductor Unit?
Remove
obstacles.
Go to Step [2].
2
Is ROS window completely covered by
obstacles, or is it dirty?
Remove
obstacles, and
clean ROS
window with
CLEANER
ASSY.
Go to Step [3].
3
Check connection of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [4]. Connect the
connector.
4
Check of toner cartridge attachment
Re-attach the toner cartridge, and make a test
print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.374)
6
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to Step [7].
7
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [8].
8
Check after replacement of Toner Cartridge
Replace Toner Cartridge Y/M/C/K.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to step [9]
9
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [10].
10
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [11].
11
Check after replacement of MOT ASSY
MAG
Replace MOT ASSY MAG. (p.423)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [12].
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 256
12
Check of image primary transfer process
Is the toner image on the drum transferred
normally to IBT BELT?
Execute a test print, turn the power OFF when
you think that the primary transfer process is in
progress during printing, and check the toner
image on IBT BELT.
Go to Step [13]. Replace LV/
HVPS. (p.435)
13
Check of image secondary transfer process
Is the toner image on IBT BELT transferred
normally to the paper?
Execute a test print, turn the power OFF when
you think that the image transfer process is in
progress during printing, and check the paper.
Go to Step [14]. Replace LV/
HVPS. (p.435)
14
Check after replacement of ESS
Replace ESS.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS
and possible parts
that caused the
error.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 257
FIP-P3 Solid Black Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Completely black pages are printed.
ESS and possible parts that caused the error
ROS ASSY
Photoconductor Unit
HOUSING ASSY-GUIDE AD
2ND BTR ASSY
PWBA MCU
LV/HVPS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check connection of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [2]. Connect the
connector.
2
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to Step [3].
3
Cover the entire window of ROS ASSY and
execute a test print.
Is the print completely black?
Replace LV/
HVPS. (p.435)
Go to Step [4].
4
Cover half of the window of ROS ASSY and
execute a test print.
Is the print, half white and half black?
Go to Step [5]. Replace PWBA
MCU. (p.432)
5
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 258
FIP-P4 Vertical White Bands or Lines
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Vertical (along the paper feed direction) white
bands or lines appear almost all over the
printout. Some bands or lines are extremely
faint and some are completely white (blank)
missing the part of the image which should be
printed.
ESS and possible parts that caused the error
ROS ASSY
Photoconductor Unit
2ND BTR ASSY
FUSER ASSY
PWBA ESS
PWBA MCU
LV/HVPS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of the paper feed path
Are there any dirt or obstacles on the paper feed
path from feeding section to the ejecting
section?
Remove
obstacles.
Go to Step [3].
3
Check of laser beam path
Are there any obstructions between ROS
ASSY and Photoconductor Unit?
Remove
obstacles.
Go to Step [4].
4
Check of ROS window
Is ROS window dirty?
Clean the ROS
window with
CLEANER
ASSY.
Go to Step [5].
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY
(p.374)
6
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [7].
7
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [8].
8
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Replace ESS
and possible parts
that caused the
error.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 259
FIP-P5 Horizontal White Bands or Lines
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Horizontal (vertical to the paper feed
direction) white bands or lines appear almost
all over the printout. Some bands or lines are
extremely faint and some are completely white
(blank) missing the part of the image which
should be printed.
ESS and possible parts that caused the error
ROS ASSY
2ND BTR ASSY
Photoconductor Unit
PWBA MCU
LV/HVPS
FUSER ASSY
HOUSING ASSY-GUIDE AD
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of Rollers on the paper feed path
Are Rollers on the paper feed path normal
without any dirt, damage or wear?
Go to Step [4]. After cleaning or
replacing the
relevant Rollers,
go to step [3].
3
Execution of a test print
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [4].
4
Connection check of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [5]. Connect the
connector.
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.374)
6
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [7].
7
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [8].
8
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [9].
9
Check of image primary transfer process
Is the toner image on the drum transferred
normally to IBT BELT? Also, are there any
horizontal white bands?
Execute a test print, turn the power OFF when
you think that the primary transfer process is in
progress during printing, and check the toner
image on IBT BELT.
Go to Step [10]. Replace LV/
HVPS. (p.435)
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 260
10
Check of image secondary transfer process
Is the toner image on IBT BELT transferred
normally to the paper?
Execute a test print, turn the power OFF when
you think that the image transfer process is in
progress during printing, and check the paper.
Go to Step [11]. Replace LV/
HVPS. (p.435)
11
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 261
FIP-P6 Vertical Black Lines
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Vertical (along the paper feed direction) black
lines appear on printout.
ESS and possible parts that caused the error
2ND BTR ASSY
Photoconductor Unit
ROS ASSY
PWBA MCU
FUSER ASSY
HOUSING ASSY-GUIDE AD
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Rollers on the paper feed path
Are Rollers on the paper feed path normal
without any dirt, damage or wear?
Go to Step [3]. After cleaning or
replacing the
relevant Rollers,
go to step [2].
2
Execution of a test print
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [3].
3
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [4]. Replace 2ND
BTR ASSY
(p.374)
4
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [6].
6
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [7].
7
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 262
FIP-P7 Horizontal Black Lines
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Horizontal (vertical to the paper feed
direction) black lines appear on printout.
ESS and possible parts that caused the error
ROS ASSY
2ND BTR ASSY
Photoconductor Unit
LV/HVPS
FUSER ASSY
HOUSING ASSY-GUIDE AD
PWBA MCU
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Connection check of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [2]. Connect the
connector.
2
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to step [3]
3
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [4]. Replace 2ND
BTR ASSY
(p.374)
4
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [6].
6
Check of image primary transfer process
Is the toner image on the drum transferred
normally to IBT BELT?
Execute a test print, turn the power OFF when
you think that the primary transfer process is in
progress during printing, and check the toner
image on IBT BELT.
Go to Step [7]. Replace LV/
HVPS. (p.435)
7
Check of image secondary transfer process
Is the toner image on IBT BELT transferred
normally to the paper?
Execute a test print, turn the power OFF when
you think that the image transfer process is in
progress during printing, and check the paper.
Go to Step [8]. Replace LV/
HVPS. (p.435)
8
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 263
FIP-P8 Image is Partially Not Printed
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Some areas of the printed image are missing or
extremely faint.
ESS and possible parts that caused the error
2ND BTR ASSY
Photoconductor Unit
LV/HVPS
FUSER ASSY
PWBA MCU
ROS ASSY
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [3]. Replace 2ND
BTR ASSY
(p.374)
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [4].
4
Check of image primary transfer process
Is the toner image on the drum transferred
normally to IBT BELT?
Execute a test print, turn the power OFF when
you think that the primary transfer process is in
progress during printing, and check the toner
image on IBT BELT.
Go to Step [5]. Replace LV/
HVPS. (p.435)
5
Check of image secondary transfer process
Is the toner image on IBT BELT transferred
normally to the paper?
Execute a test print, turn the power OFF when
you think that the image transfer process is in
progress during printing, and check the paper.
Go to Step [6]. Replace LV/
HVPS. (p.435)
6
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Go to Step [7].
7
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 264
FIP-P9 Toner Smudges
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Toner smudges appear randomly over the
entire surface of the paper.
ESS and possible parts that caused the error
ROS ASSY
Photoconductor Unit
HOUSING ASSY-GUIDE AD
2ND BTR ASSY
PWBA MCU
LV/HVPS
FUSER ASSY
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Rollers on the paper feed path
Are Rollers on the paper feed path normal
without any dirt, damage or wear?
Go to Step [2]. After cleaning
and replacing the
relevant Rollers,
go to step [2].
2
Connection check of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [3]. Connect the
connector.
3
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or
replace relevant
parts.
Go to Step [4].
4
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [5]. Replace 2ND
BTR ASSY.
(p.374)
5
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [6].
6
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [7].
7
Check after replacement of LV/HVPS
Replace LV/HVPS. (p.435)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [8].
8
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 265
FIP-P10 Residual Image
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
A ghost image appears on the printout. An
image of the previous page or part of the
currently printing page lap over like a ghost.
ESS and possible parts that caused the error
Photoconductor Unit
HOUSING ASSY- GUIDE AD
2ND BTR ASSY
FUSER ASSY
ROS ASSY
MOT ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of repeated printing
Check the residual image
Is the customer printing lots of the same
images?
Go to Step [2]. Go to Step [3].
2
Check of the residual image.
Print out 30 pages of various images.
Did any residual images appear?
Go to Step [3]. End of procedure
(Advise the
customer not to
print same image
in large quantities
at a time.)
3
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.$
Go to Step [4].
4
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.374)
6
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 266
FIP-P11 Dark or Dirty Background
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
The entire page or part of the page is dirtied
with toner. It appears as extremely light gray
dirt.
ESS and possible parts that caused the error
ROS ASSY
Photoconductor Unit
SENSOR ASSY ADC
LV/HVPS
HOUSING ASSY-GUIDE AD
2ND BTR ASSY
PWBA MCU
FUSER ASSY
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Connection check of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [2]. Connect the
connector.
2
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to Step [3].
3
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [4].
4
Check of dirt and foreign bodies on surface
of SENSOR ASSY ADC
Are there any dirt or foreign bodies on the
SENSOR ASSY ADC surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[5].
Go to Step [6].
5
Execution of a test print
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [6].
6
Check after replacement of SENSOR ASSY
ADC
Replace SENSOR ASSY ADC. (p.379)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [7].
7
Check after replacement of LV/HVPS
Replace LV/HVPS. (p.435)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 267
FIP-P12 Skew Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
The printed image is not parallel to both sides
of the paper.
ESS and possible parts that caused the error
500 PAPER CASSETTE ASSY
PLATE ASSY BOTTOM 500
Photoconductor Unit
2ND BTR ASSY
FUSER ASSY
PWBA ESS
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of printer installation surface
Is the printer installed on level surface?
Also, are the printer's feet attached correctly?
Go to Step [2]. Correct the
inappropriate
installation.
2
Check of paper feed
Remove the Paper Cassette, and load paper
correctly.
Attach the Paper Cassette correctly into the
printer.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [3].
3
Operation check of PLATE ASSY
BOTTOM 500 in the Paper Cassette
Remove the Paper Cassette.
Does the PLATE ASSY BOTTOM 500 in the
Paper Cassette rise up correctly without any
inclination on the left or right sides?
Go to Step [4]. Re-attach
PLATE ASSY
BOTTOM.
(p.444)
4
Check the Rollers on the paper feed path for
damage and wear, and check attachment.
Are Rollers on the paper feed path normal
without any dirt, damage or wear?
Also, are those Rollers attached correctly?
Go to Step [5]. Clean and re-
attach, or replace
the Roller in
question, and go
to Step [5].
5
Check of Photoconductor Unit attachment
Is Photoconductor Unit attached correctly?
Go to Step [6]. Re-attach, and go
to step [6].
6
Execution of a test print
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [7].
7
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 268
FIP-P13 Print Paper Damage
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Is the printed out paper wrinkled, folded or
frayed?
ESS and possible parts that caused the error
FUSER ASSY
2ND BTR ASSY
ROS ASSY
Photoconductor Unit
PWBA ESS
500 PAPER CASSETTE ASSY
PLATE ASSY BOTTOM 500
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of paper feed path
Are there any dirt or obstacles on the paper feed
path from the paper feed tray to the output
section?
Remove dirt and
obstacles.
Go to Step [3].
3
Check of all Rollers on the paper feed path
Are all Rollers on the paper feed path normal
without any dirt, damage or wear?
Go to Step [4]. Clean the
relevant Rollers.
4
Attachment check of FUSER ASSY
Is FUSER ASSY attached correctly?
Go to Step [5]. Re-attach.
5
Check after replacement of FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Replace FUSER ASSY. (p.415)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 269
FIP-P14 Image Not Fixed
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
The printed image is not sufficiently fixed to
the paper. The image is easily removed by
rubbing it with your fingers.
ESS and possible parts that caused the error
FUSER ASSY
PWBA ESS
PWBA MCU
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of print setup mode
Is the printer set to a Transfer Voltage suited to
the type of paper in use?
Go to Step [3]. Adjust the
Transfer Voltage.
3
Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.415)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.415)
Go to Step [4].
WARNING
4
Check after replacement of FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Replace FUSER ASSY. (p.415)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
Step Check Yes No
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 270
FIP-P15 Color Shift
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
The printed Yellow or Black image does not
accurately overlap the Cyan or Magenta
image, and is out of position.
ESS and possible parts that caused the error
SENSOR TR-0
Photoconductor Unit
MOT ASSY P/R
PWBA ESS
Step Check Yes No
1
Check of SENSOR TR-0 attachment
Is SENSOR TR-0 attached correctly?
Go to Step [2]. Re-attach, and go
to step [3].
2
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Is the image printed normally?
End of procedure Go to Step [3].
3
Check after replacement of MOT ASSY P/R
Replace MOT ASSY P/R. (p.426)
Is the image printed normally?
End of procedure Go to Step [4].
4
Check after replacement of PWBA ESS
Replace PWBA ESS. (p.437)
Is the image printed normally?
End of procedure Replace ESS and
possible parts that
caused the error.
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 271
FIP-P16 Uneven Density/Thin-Spot
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Connecting location of the connectors
Problems
Uneven density/thin-spots appear on entire
surface. This occurs due to disconnection of
connector (D) from LV/HVPS.
ESS and possible parts that caused the error
WIRE ASSY BTR
LV/HVPS
Step Check Yes No
1
Check the connectors for LV/HVPS.
Make sure that the connector (P/J504) on LV/
HVPS and the connector (P/J512) on 1st BTR
are connected properly.
Print the problem image. Or, execute the test
print.
Was the trouble fixed?
End of procedure Replace ESS and
possible parts that
caused the error.
D
P/J 512
(1BTR)
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 272
FIP-P17 Entirely Faint
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Connecting location of the connectors
Problems
The color over the entire surface is faint. This
occurs due to disconnection of connector (C)
from LV/HVPS.
ESS and possible parts that caused the error
WIRE ASSY DEVE
LV/HVPS
Step Check Yes No
1
Check the connectors for LV/HVPS.
Make sure that the connector (P/J509) on LV/
HVPS and the connector (P/J510) on DEVE are
connected properly.
Print the problem image. Or, execute the test
print.
Was the trouble fixed?
End of procedure Replace ESS and
possible parts that
caused the error.
C
P/J 510
(DEVE)
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 273
FIP-P18 Entirely Fogged in Black
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Connecting location of the connectors
Problems
All of the four colors are printed all over the
page resulting in completely black printout.
This occurs due to disconnection of connector
(A) from LV/HVPS.
ESS and possible parts that caused the error
WIRE ASSY BCR
LV/HVPS
Step Check Yes No
1
Check the connectors for LV/HVPS.
Make sure that the connector (P/J508) on LV/
HVPS and connector (P/J514) on BCR are
connected properly.
Print the problem image. Or, execute the test
print.
Was the trouble fixed?
End of procedure Replace ESS and
possible parts that
caused the error.
A
P/J 514
(BCR)
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 274
FIP-P19 Entirely Thin
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Connecting location of the connectors
Problems
Strong faintness occurs on entire surface. This
occurs due to disconnection of connector
(F) from PWBA HVPS.
ESS and possible parts that caused the error
WIRE ASSY 2BTR
PWBA HVPS
Step Check Yes No
1
Check connector of PWBA HVPS.
Check connection of connector (P/J505) of
PWBA. Also, make sure that 2ND BTR ASSY
that contacts with T2 shown in the figure left is
correctly attached.
Print the problem image. Or, execute the test
print.
Was the trouble fixed?
End of procedure Replace ESS and
possible parts that
caused the error.
F
T2
(2BTR)
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 275
FIP-P20 Uneven Density in Horizontal Direction
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Connecting location of the connectors
Problems
Uneven density in the horizontal direction in
high-density color areas (color is faint in a
stripe pattern) is occurring. This occurs due to
disconnection of connector (G) from PWBA
HVPS.
ESS and possible parts that caused the error
WIRE ASSY IBT
PWBA HVPS
Step Check Yes No
1
Check the connectors for PWBA HVPS.
Make sure that the connector (P/J506) on
PWBA and the connector (P/J513) on IBT are
connected properly.
Print the problem image. Or, execute the test
print.
Was the trouble fixed?
End of procedure Replace ESS and
possible parts that
caused the error.
G
P/J 513
(IBT)
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 276
FIP-P21 Vertical White Lines
(Location of the lines are same between Y, M, C and K)
Problems
Vertical white lines appear on each of C, M and Y printout printed in solid 30%
half tone, and the location of the lines are same between the three printouts.
It is caused by dirt on the ROS ASSY window, dust or foreign material inside the
ROS ASSY, or a scratch on the Photoconductor drum.
ESS and possible parts that caused the error
1. Photoconductor Unit
2. ROS ASSY
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Step Check Yes No
1
Clean the ROS ASSY window.
Clean ti using ROS-CLEANER.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Go to Step [2].
2
Check after replacement of Photoconductor
Unit .
Replace the Photoconductor Unit.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Go to Step [3].
3
Check after replacement of ROS ASSY
Replace the ROS ASSY
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace ESS and
possible parts that
caused the error.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 277
FIP-P22 Vertical White Lines
(Locations of the lines are different between Y, M, C and K)
Problems
Vertical white lines appear on each of C, M and Y printout printed in solid 30%
half tone, and the location of the lines are different between the three printouts.
ESS and possible parts that caused the error
1. HOUSING ASSY-DEVE (Y, M, C, K)
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
FIP-P23 Horizontal Lines
Problems
Horizontal lines appear on the same position every time a color print is made. On a
B/W print, the position is different from a color print. It is caused by dirt on the
Photoconductor Unit.
ESS and possible parts that caused the error
1. Photoconductor Unit
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Step Check Yes No
1
Check of HOUSING ASSY-DEVE
Replace the corresponding HOUSING ASSY-
DEVE.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
Step Check Yes No
1
Check after replacement of Photoconductor
Unit .
Replace the Photoconductor Unit.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 278
FIP-P24 Stain
Problems
Stains appear on the same position every time a color print is made.
The position changes when a B/W print is made.
It is caused by dirt on the Photoconductor Unit.
ESS and possible parts that caused the error
1. Photoconductor Unit
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
FIP-P25 Colored Dots at 150mm Pitch
Problems
Colored dots appear spacing 150mm between them.
On a color printout, all the Y, M, C and K colored dots appear in a line and
position of them shift by page.
It is caused by a scratch on the Photoconductor Unit.
ESS and possible parts that caused the error
1. Photoconductor Unit
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Step Check Yes No
1
Check after replacement of Photoconductor
Unit .
Replace the Photoconductor Unit.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
Step Check Yes No
1
Check after replacement of Photoconductor
Unit .
Replace the Photoconductor Unit.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 279
FIP-P26 Vertical Two Lustered Streaks on the Center of OHP
Problems
On a printed tranceparency two vertical white lines appear on a printed
tranceparency.
It is caused by Kick Roll failure in the FUSER ASSY.
ESS and possible parts that caused the error
1. FUSER ASSY
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
FIP-P27 5mm-width Horizontal Bands at 84.5mm Intaervals
Problems
When the product has not been used for a month or longer, 5mm-width lustered
vertical bands appear especially when printing a high resolution image on a
trasparency or coated paper.
NOTE: Do not replace the FUSER ASSY immediately.
The symptom may disappear as the printer is used for while.
ESS and possible parts that caused the error
1. FUSER ASSY
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Step Check Yes No
1
Check after replacement of FUSER ASSY.
Allow FUSER ASSY to cool down
before performing work.
Replace the FUSER ASSY.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
WARNING
Step Check Yes No
1
Check after replacement of FUSER ASSY.
Allow FUSER ASSY to cool down
before performing work.
Replace the FUSER ASSY.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
WARNING
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 280
3.4.6 Abnormal Noise-related Trouble
3.4.6.1 Abnormal noise-related troubleshooting entry chart
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 281
3.4.6.2 Abnormal Noise-ralated FIP
FIP-N1 At Power On
Possible parts that caused the error
Troubleshooting
MOT ASSY ROT FRAME ASSY-ROTARY
MOT ASSY MICRO 2ND BTR ASSY
Photoconductor Unit MOT ASSY P/R
FRAME ASSY-PH ROLL MSI
Step Check Yes No
1
Is abnormal noise being generated by MOT
ASSY ROT?
Replace MOT
ASSY ROT.
Go to Step [2].
2
Is abnormal noise being generated by
FRAME ASSY-ROTARY that is driven by
MOT ASSY ROT?
Clean or replace
FRAME ASSY-
ROTARY.
Go to Step [3].
3
Is abnormal noise being generated by MOT
ASSY MICRO?
Replace MOT
ASSY MICRO.
Go to Step [4].
4
Is abnormal noise being generated by 2ND
BTR ASSY that is driven by MOT ASSY
MICRO?
Clean or replace
2ND BTR
ASSY.
Go to Step [5].
5
Is abnormal noise being generated by MOT
ASSY P/R?
Replace MOT
ASSY P/R.
Go to Step [6].
6
Is abnormal noise being generated from
inside Photoconductor Unit?
Replace
Photoconductor
Unit.
Go to Step [7].
7
Is abnormal noise being generated by
MOTOR-PH inside FRAME ASSY-PH?
Replace FRAME
ASSY-PH.
Go to Step [8].
8
Is abnormal noise being generated from
ROLL ASSY-PRE REGI in FRAME ASSY-
PH that is driven by MOTOR-PH?
Clean or replace
ROLL ASSY-
PRE REGI.
Go to Step [9].
9
Is abnormal noise being generated from
ROLL REGI RUBBER in FRAME ASSY-
PH that is driven by MOTOR-PH?
Clean or replace
ROLL ASSY-
REGI.
Go to Step [10].
10
Is abnormal noise being generated from
ROLL MSI that is driven by MOTOR-PH?
Clean or replace
ROLL MSI.
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 282
FIP-N2 At Standby
Possible parts that caused the error
Troubleshooting
MOT ASY FSR FUSER ASSY
2ND BTR ASSY
Step Check Yes No
1
Is abnormal noise being generated from
MOT ASSY FSR?
(It rotates when the temperature of FUSER
ASSY reaches the specified value)
Replace MOT
ASSY FSR.
Go to Step [2].
2
Is abnormal noise being generated by
FUSER ROLL in FUSER ASSY that is
driven by MOT ASSY FSR?
Clean or replace
FUSER ROLL.
Go to Step [3].
3
Is abnormal noise being generated from 2ND
BTR ASSY that is driven by MOT ASSY
FSR?
Clean or replace
2ND BTR
ASSY.
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 283
FIP-N3 At Printing (One Side)
Possible parts that caused the error
Troubleshooting
500 FEEDER ASSY OPTION FRAME ASSY-PH
ROLL MSI MOT ASY FSR
FUSER ASSY 2ND BTR ASSY
MOT ASSY P/R Photoconductor Unit
MOT ASSY MAG HOUSING ASSY-DEVE K
HOUSING ASSY-DEVE Y HOUSING ASSY-DEVE M
HOUSING ASSY-DEVE C MOT ASSY ROT
FRAME ASSY-ROTARY MOT ASSY MICRO
FRAME ASSY-2ND ROS ASSY
Step Check Yes No
1
Is abnormal noise being generated from
DRIVE ASSY FEED in 500 FEEDER ASSY
OPTION?
Replace 500
FEEDER ASSY
OPTION.
Go to Step [2].
2
Is abnormal noise being generated from
ROLL ASSY TURN 500 that is driven by
DRIVE ASSY FEED in 500 FEEDER ASSY
OPTION?
Clean or replace
ROLL ASSY
TURN 500.
Go to Step [3].
3
Is abnormal noise being generated from
ROLL ASSY FEED 500 that is driven by
DRIVE ASSY FEED in 500 FEEDER ASSY
OPTION?
Clean or replace
ROLL ASSY
FEED 500.
Go to Step [4].
4
Is abnormal noise being generated by
MOTOR-PH inside FRAME ASSY-PH?
Replace FRAME
ASSY-PH.
Go to Step [5].
5
Is abnormal noise being generated from
ROLL ASSY-PRE REGI in FRAME ASSY-
PH that is driven by MOTOR-PH?
Clean or replace
ROLL ASSY-
PRE REGI.
Go to Step [6].
6
Is abnormal noise being generated from
ROLL REGI RUBBER in FRAME ASSY-
PH that is driven by MOTOR-PH?
Clean or replace
ROLL REGI
RUBBER.
Go to Step [7].
7
Is abnormal noise being generated from
ROLL MSI that is driven by MOTOR-PH?
Clean or replace
ROLL MSI.
Go to Step [8].
8
Is abnormal noise being generated from
GEAR ASSY DRIVE that is driven by
MOTOR-PH?
Replace FRAME
ASSY-PH.
Go to Step [9].
9
Is abnormal noise being generated from
MOT ASSY FSR?
Replace MOT
ASSY FSR.
Go to Step [10].
10
Is abnormal noise being generated by
FUSER ROLL in FUSER ASSY that is
driven by MOT ASSY FSR?
Replace FUSER
ASSY.
Go to Step [11].
11
Is abnormal noise being generated from 2ND
BTR ASSY that is driven by MOT ASSY
FSR?
Clean or replace
2ND BTR
ASSY.
Go to Step [12].
12
Is abnormal noise being generated by EXIT
ROLL in FUSER ASSY that is driven by
MOT ASSY FSR?
Clean or replace
FUSER ASSY.
Go to Step [13].
13
Is abnormal noise being generated by MOT
ASSY P/R?
Replace MOT
ASSY P/R.
Go to Step [14].
14
Is abnormal noise being generated from
inside Photoconductor Unit?
Replace
Photoconductor
Unit.
Go to Step [15].
15
Is abnormal noise being generated by MOT
ASSY MAG?
Replace MOT
ASSY MAG.
Go to Step [16].
16
Is abnormal noise being generated from
HOUSING ASSY-DEVE K, HOUSING
ASSY-DEVE Y, HOUSING ASSY-DEVE
M, or HOUSING ASSY-DEVE C that are
driven by MOT ASSY MAG?
Replace
HOUSING
ASSY-DEVE K,
HOUSING
ASSY-DEVE Y,
HOUSING
ASSY-DEVE M,
or HOUSING
ASSY-DEVE C.
Go to Step [17].
17
Is abnormal noise being generated by MOT
ASSY ROT?
Replace MOT
ASSY ROT.
Go to Step [18].
18
Is abnormal noise being generated by
FRAME ASSY-ROTARY that is driven by
MOT ASSY ROT?
Replace FRAME
ASSY-
ROTARY.
Go to Step [19].
Step Check Yes No
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Printer 284
19
Is abnormal noise being generated by MOT
ASSY MICRO?
Replace MOT
ASSY MICRO.
Go to Step [20].
20
Is abnormal noise being generated by
FRAME ASSY-2ND that is driven by MOT
ASSY MICRO?
Replace FRAME
ASSY-2ND.
Go to Step [21].
21
Is abnormal noise being generated by ROS
ASSY?
Replace ROS
ASSY.
Step Check Yes No
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Scanner/ADF Section 285
3.5 Scanner/ADF Section
This section explains about troubleshooting concerning scanner/ADF sections by
dividing them into two categories; error messages and surface phenomena.
3.5.1 FIP by Message Display
FIP-1
Panel Message
Release Cariage Lock
Possible parts that caused the error
1. Carriage Lock Lever for transportation
Troubleshooting
FIP-2
Panel Message
Cover Open Error
Possible parts that caused the error
1. ADF cover
2. Cover open sensor
Troubleshooting
Table 3-13. List of Scanner/ADF Section Errors
Panel Message Description FIP
Release Cariage Lock The carriage does not move to the predefined
position when turning on the scanner or performing
initialization to start scanning.
1 (p.285)
Cover Open Error 2 (p.285)
ADF Jam Paper loaded in the ADF could not be fed properly. 3 (p.286)
Service Req C2011 The ADF is not installed (Fax model only). 4 (p.286)
Step Point to be checked Yes No
1
Is the Carriage Unit in the scanner
still locked by the Carriage Lock
Lever?
Move the lever to
unlock position and
follow the description
displayed on the panel.
Go to Step [2].
2
Is the Carriage Lock Lever in the
lock position despite the carriage
is not in the position to be locked?
Move the lever to
unlock position and
follow the description
displayed on the panel.
Step Point to be checked Yes No
1
Is the ADF cover of the ADF
section open?
Close the cover and
follow the description
displayed on the panel.
Go to Step [2].
2
If the error still occurs even after
closing the cover, start the MFP
maintenance mode and perform
Self Diagnos - Scanner. Does
opening/closing the cover change
the status (OPEN/CLOSE)
indicated beside the Cover:?
End of procedure Go to Step [3].
3
Is the ADF cover protrusion
(designed to activate the Cover
Open sensor) damaged?
Replace the ADF cover
(p.492)
Replace the Cover Open
sensor incorporated in
the ADF unit.
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Scanner/ADF Section 286
FIP-3
Panel Message
ADF Jam
Possible parts that caused the error
1. Edge guide
2. Pick-up roller
Troubleshooting
FIP-4
Panel Message
Service Req C2011
Possible parts that caused the error
1. The cable that connects ADF unit to the scanner main unit.
2. FFC cable
Troubleshooting
Step Point to be checked Yes No
1
Is the document skewed because the
edge guide is not set along the paper
correctly?
Place the edge guide in
the right position.
Go to Step [2].
2
Is the document nonstandard? If possible, place the
document not in the
ADF but on the
document glass directly
and start scanning.
Go to Step [3].
3
Are there any paper dust, labels, or
foreign materials in the paper path?
Remove the foreign
materials.
Go to Step [4].
4
Is there any accumulation of paper
dust on the Pick-up roller surface of
the ADF?
Clean the roller surface
(wipe the roller surface
with soft cloth wrung
out of water).
Go to Step [5].
5
Does the paper slip when being
transferred because the Pick-up
roller of the ADF is worn out?
Replace the Pick-up
roller (p.504)
Step Point to be checked Yes No
1
Is the cable that connects ADF unit
to the scanner main unit
disconnected?
Connect the cable
correctly.
Go to Step [2].
2
Is the FFC cable disconnected from
CN704 connector on the main
board?
Connect the cable
correctly.
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Scanner/ADF Section 287
3.5.2 Troubleshooting by Symptoms
This section explains about troubleshooting for typical troubles relating to the scanner/
ADF sections.
SCANNER/ADF SECTION DOES NOT OPERATE
Possible parts that caused the error
1. HP detection plate
2. Carriage motor
Troubleshooting
Start the MFP Maintenance mode, and perform Self diagnosis -
Scanner to see if there are any problems with the listed items below.
Note *: If CN701 connection failure occurs, NG is displayed for Motor:. (Due to the
connection failure, the carriage motor does not operate, and the carriage cannot
move and failed to detect its home position during HP seek operation. As a result, the
malfunction is judged as motor failure.)
Table 3-14. Troubleshooting for Scanner/ADF by Symptom
Trouble Description Remedy
Operation failure Scanner/ADF section does not
operate
(p.287)
Image is not scanned
correctly
Vertical bands appear when
scanning the document on the
document glass.
(vertical=carriage scanning
direction)
Clean the reflecting light receiving
window on the carriage removing
dust or any foreign material on it. If
the foreign materials are inside the
carriage and cannot be removed,
replace the carriage itself.
Vertical bands (paper feeding
direction) appear when scanning
the document using the ADF.
Clean the ADF scanning window
located beside the document table
and remove dust or any foreign
material on it. If the foreign
materials are inside the carriage and
cannot be removed, replace the
carriage itself.
Black dots and white dots appear
when scanning the document on the
document glass.
Clean the document glass surface
(both front and back side) and
remove the foreign materials.
Image is not copied
correctly
Image failure as shown below
occurs
Too light or dark
(too much density)
Odd colors
Dark/Too bright
Letters and figures cannot be
copied clearly
Check the panel settings below and
change them according to the paper
characteristics.
Document type
Density
Contrast
R/G/B
Refer to 1.2.2.5 Consumables/
Periodic Replacement Unit (p37)
Step Point to be checked Remedy
1
Warm up operation
failure
Is NG displayed
beside Warm up:?
The possible cause of this error may be fluorescent lamp trouble
and the steps below should be followed.
1. Confirm if CN702 connector on the main board is connected
properly (reconnect the cable as necessary).
2. Confirm if the FFC cable is connected to the CCD sensor
board on the carriage unit properly (reconnect the cable as
necessary).
2
Origin correction
failure
Is NG displayed
beside Correct:?
The possible cause of this error may be home position detection
trouble and the steps below should be followed.
1. Confirm if there are any problems with the HP detection board
that is mounted on the HP side of the scanner unit lower case
(displacement, damage), and replace the HP detection board if a
defect is found .
2. Confirm if the cable is connected to the HP sensor board on the
carriage unit properly (reconnect the cable as necessary).
3. Confirm if CN701 connector on the main board is connected
properly (reconnect the cable as necessary)*.
3
Scanner carriage
motor driving failure
Is NG displayed
beside Motor:?
The possible cause of this error may be carriage motor operation
trouble and the steps below should be followed.
1. Confirm if the timing belt is strained correctly as well as the
carriage moves smoothly (Fix them as necessary)
2. Confirm if CN703 connector on the main board is connected
properly (reconnect the cable as necessary).
3. Confirm if there are any problems with the carriage motor
(replace the motor if a defect is found) Motor coil resistance
value: 10.9 7% (10.1-11.7 ).
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 288
3.6 Fax Function
3.6.1 Troubleshooting by Panel Message
Table 3-15. Fax Error Messages and the Remedies
Error Message Description Remedy
Fax Error Fax unit failure
An error occurs while performing R/W check of SDRAM at power-on
Failed to write into Flash Memory for fax unit.
An error occurs while performing SUM check of Flash Memory at
power-on
Detects an error in MODEM of fax unit
Reboot the product to check if the error recurs. If the error recurs, the fax unit is faulty and servicing
is required.
Fax Communication
Error
This message is displayed when the product failed to send/receive a fax
normally for some reason.
Check the followings for any problem and perform corrective actions if required.
Connection status of the telephone line
Current Fax Settings in Setup Mode
If the error still occurs frequently even after checking and performing corrective actions for the above
items, reboot the product in "Maintenance mode" with reference to 3.6.4.2 Log Information
(p295), and print "Activity Report" or "Fax Setting List". Check the error code printed on the report
or list. See Section 7.7.2 Error List (p659) for the information on the error, and perform
corresponding corrective actions.
Set Document to ADF This error occurs if paper size is set to "Legal" when sending a fax with
the ADF is in the conditions listed below. Because feeding/scanning the
"Legal" size is available only with the ADF due to the specification.
No document is loaded on the ADF
The ADF is open
The ADF Cover is open
Check the condition of the ADF Unit, or load the document on the ADF and resume the sending
operation.If the error occurs even when the ADF unit condition and paper setting are correct, it may
be caused by sensor failure. Check the following sensors and replace them if necessary.
ADF COVER Sensor
ADF Sensor
DOC Sensor
Report Print Error When one of the following items in "Printing Report" menu, which is
activated by pressing [Advanced] button in fax mode, is executed, the
message is displayed if no corresponding information exist.
Speed Dial List
Memory Job Info
---
Cannot Send when
Receiving
This message is displayed when attempting to send a fax during receiving
a fax is in progress.
Send the fax after the receiving job is finished.
Cannot Fax cause of
Power Off Report
This message is displayed if an unprinted power-off report exists when
attempting to send a fax.
Wait for the power-off report to be printed out and then resume the sending operaion.
If the power is turned off with unprinted data stored in the memory, a power-off report is
printed out automatically the next time the power is turned on.
CHECK
POINT
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 289
3.6.2 Troubleshooting by Symptoms
This section describes troubleshooting for fax function troubles by symptom.
Dialing is not performed
The product does not start to dial by pressing [Color Start] or [B/W Start] after
specifying the recipient.
Cannot receive a fax
The product does not receive faxes at all.
Communication errors occur
Communication errors occur frequently regardless of recipient or destination
Communication errors occur with a specific recipient or destination.
Check Point Corrective Action
1
Check the setting of phone line type
Check the setting of [Fax Settings] - [Basic
Settings] - [Line type] in Setup mode.
Correct the setting.
PBX (Private Branch Exchange):
Accesses to public line via private
branch exchange
PSTN (Public Switched Telephone
Network): Accesses to public line
directly
2
Check the setting of dial type
Check the setting of [Fax Settings] - [Basic
Settings] - [Dial type] in Setup mode.
Correct the dial type setting.
Tone: Push-button (digital phone
signal)
10 pps or 20 pps: Dial pulse (analog
phone signal)
Check Point Corrective Action
1
Check the setting of reception mode.
Check the setting of [Fax Settings] -
[Reception Settings] - [Reception mode] in
Setup mode if it is set to phone only.
Change the setting to auto switch or fax
only.
2
Check the ring frequency setting.
When using PBX, check if the minimum/
maximum setting values for ring frequency
is appropriate.
LIN_RING_CYCLE_MIN (300-015)
LIN_RING_CYCLE_MAX (300-016)
Reboot the product in MFP Maintenance
mode, and change the settings using the
[Fax Maintenance] - [Parameter Check]-
[Parameter write] function.
LIN_RING_CYCLE_MIN:
14 mx (default) => XX
LIN_RING_CYCLE_MAX:
100 ms (default) => XX
Check Point Corrective Action
1
Check the GND connection status.
Check if the product is properly grounded
(GND connection).
Correct the GND connection properly.
2
Check the signal output level.
Check if changing the following system
parameter setting works.
COM_TX_ATT_LEVEL (300-006)
Reboot the product in MFP Maintenance
mode, and change the settings using the
[Fax Maintenance] - [Parameter Check]-
[Parameter write] function.
-10dBm (default) => XX
Changing the following parameter settings
also may work.
COM_TX_CABLE_EQU (310-056)
COM_RX_CABLE_EQU (310-057)
Check Point Corrective Action
1
Collect information on the
communication errors.
1. Print an Activity Report using [Printing
Report] menu (In fax mode, press
[Advanced] button to access the menu).
2. Get the backup data (retrieve it using
Fax Maintenance Tool).
Report the collected information to the
predetermined contact point to be analyzed.
See 3.6.4.1 MFP Maintenance Tool
(p293)
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 290
Fax function operation is unstable.
Check Point Corrective Action
1
Unstable operation of fax function may be
caused by improper system parameter
settings (they might have been overwritten
incorrectly).
Initialize the system parameter settings. Be
sure to follow the procedure given below
not to erase the user-defined information.
1. Backup the information set by the user
using the Fax Maintenance Tool.
2. Initialize the system parameter settings
using the menu in the MFP Maintenance
mode.
3. Download the backup copy of the user
information.
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 291
3.6.3 Other Troubles and the Remedies
Table 3-16. List of Troubles and Remedies
Trouble Symptom Possible Cause Check Point Remedy
Dialing troubles using
PBX system
The product does not start dialing. The dial tone setting is not appropriate. Check the PBX setup and system
parameter setting of the product.
(To see the system parameter setting,
execute Read backup data using the
Fax Maintenance Tool.)
Change the corresponding system
parameter settings according to the
PBX setup.
The product fails to dial despite the fact
there is no trouble on the receiving end.
The parameter settings for pulse dialing (Make
time/Break time) to be recognized by a PBX are
not appropriate.
The parameter settings for tone dialing (Tone time)
to be recognized by a PBX are not appropriate.
The product does not receive a fax. The parameter settings relating to Ring (frequency,
cadence, etc.) are not appropriate.
The product cannot achieve high-speed
communication.
It is attributed to the PBX characteristic.
Communication errors and incorrect
printing of faxes occur frequently.
Occurrence of a specific tone at regular intervals
by the PBX causes the symptom.
Communication errors
with overseas recipient
Communication errors and incorrect
printing of faxes occur frequently.
It is attributed to the line quality.
(echo, noise)
Call the recipient to check the line
quality.
(Use another communication
method)
The fax-signal level is too low. Get the communication protocols log
and analyze it.
Change the corresponding system
parameter settings.
Transmitting troubles
from other fax
machines to the product
Cannot establish the communication with
the product.
The protocols do not meet the ITU-T standard. Get the communication protocols log
and analyze it.
Change the corresponding system
parameter settings.
Occurrence of a particular tone
Multiple pages cannot be transmitted at a
time (one page only)
The protocols do not meet the ITU-T standard.
A complex fax, such as one with many
graphics, cannot be transmitted.
The protocols do not meet the ITU-T standard.
Troubles depend on
environment
configurations
Cannot establish the communication. The recipient is using a signal analyzer, coder, or
any other special devices to receive a fax.
Get the communication protocols log
and analyze it.
Change the corresponding system
parameter settings.
Abnormal operation occurs when receiving
faxes and dialing.
A phone/fax auto switch device is used.
Troubles depend on the
installation status
Abnormal operation occurs when receiving
faxes and dialing.
Too many devices are parallel-connected. Check the connection status. Correct the improper connection
method.
Accessing to phone line cannot be made. The interior wiring is not correct (improper
connection).
The product gets disconnected upon starting
to receive a fax.
The LINE/TEL is connected reversely.
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 292
Troubles depend on the
printer/scanner section
When receiving a fax from a certain fax
machine, one page of the fax is always
divided into two or more pages.
The sending fax machine has trouble to feed the
documents.
(miss-feed, skew-feed)
Confirm the condition of the sending
fax machine.
Ask the sender to fix the trouble.
The document scanning range of the sending fax
machine is too wide.
Number of lines/page setting of the sending fax
machine exceeds a standard level due to additional
header.
Regular-sized one page transmitted from
the product is divided into two or more
pages on the receiving fax machine.
The product has trouble to feed the documents.
(miss-feed, skew-feed)
Check the scanner and ADF if they
operate normally.
If any problems are found, fix them.
Table 3-16. List of Troubles and Remedies
Trouble Symptom Possible Cause Check Point Remedy
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 293
3.6.4 Collecting Error Information
The AcuLaser CX11F has functions to monitor fax jobs and store detailed job and error
histories that are important to analyze fax-relating troubles. The stored information can
be printed out in a variety of forms using the menu function and can be retrieved using
a special tool. According to the facing trouble, select the functions to be used to get
enough information to analyze the trouble.
3.6.4.1 MFP Maintenance Tool
The MFP Maintenance Tool allows fax-relating user-established data stored on the
product to be retrieved and stored into a computer and rewritten into the product. The
intended purpose of the tool is to backup the user data in case of product failure which
requires a replacement unit.
TOOL FUNCTIONS OVERVIEW
[User data] Menu
Downloads the user data into a computer.
Retrieves the user-established setups and data stored on the product and writes
them into a computer.
Uploads the user data into the product (fax unit).
Rewrites the user data into the product.
[Trouble Info Collection] Menu
Retrieves a backup data.
This function is intended to collect error information on the product. The error
information can be retrieved and stored into a computer as a file.
When fax troubles especially due to environment configuration occur, get the error
information using [Trouble Info Collection] function to provide it to the analyzing
department. For details on the tool, refer to 5.3.2 Retrieving/Writing User Data
(p541). The table below shows the information that can be obtained using the function.
Table 3-17. List of Information Obtained by the Tool
Info Name Description
System error history Date and time of error occurrence and the error codes (Hex).
Internal error history Date and time of error occurrence and the error codes (Hex).
System parameter settings Prints out a list of current system parameter settings.
Communication jobs Fax jobs stored in the backup data (up to 54 jobs) are sorted by
the parameter and printed out as a list.
Counter Prints out a list of counter label names and counter settings
SW version The current S/W version installed on the fax unit is displayed.
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 294
TROUBLE INFO COLLECTION (OBTAINING BACKUP DATA)
PROCEDURE
1. Click on the Trouble Info Collection tab and click the [Start] button.
2. Specify the destination to save and enter a name for the file.
3. When retrieving the backup data is finished, a message notifying the completion of
the task is displayed.
A backup data file is stored on the specified destination when the process is completed
normally.
Figure 3-7. Trouble Info Collection Screen
Figure 3-8. Backup Data
Specify the
destination to save
and file name
:
:
:
Repeats number of
times same as the
number of fax jobs
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 295
3.6.4.2 Log Information
Detailed information about troubles on transmitting/receiving faxes also can be
obtained by the following method.
FAX SETTING LIST
In fax mode, press the [Advanced] button to enter the Printing Report menu. Select
the Fax Setting List in the menu and execute it. Current fax settings for the items
indicated in Table 3-18 are listed and printed out.
The product (fax unit) can be started up in Maintenance Mode by changing a certain
parameter setting. If the above operation is performed in Maintenance Mode, the
following items are added to the Fax Setting List. See 3.6.4.3 System Parameter
Settings (p298) on how to change the parameter setting.
Job Counter Information
Total counts of transmitted pages
Total counts of received pages
Total counts of transmitted pages in G3 mode (successful jobs)
Total counts of transmitted pages in G3 mode (Unsuccessful jobs)
Total counts of received pages in G3 mode (successful jobs)
Total counts of received pages in G3 mode (Unsuccessful jobs)
System Error History
Number of error occurrences
Date and time of error occurrence
Error code
Table 3-18. Contents of the Fax Setting List (in fax mode)
NO. Item
1 Line Type
2 Dial Mode
3 Personal Number
4 Personal Name
5 Speaker Volume
6 Country
7 Auto Redialing Times
8 Sender Record
9 Answering Mode
10 Ring Response Time
11 Activity Report
12 Transmission Report
13 Multi. Trans. Report
14 Software Version
Fax
Modem
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 296
The product can be started up in [Maintenance Mode] by changing the parameter
setting as follows.
The system parameter: SYS_MACHINE_MODE
Maintenance code (Main-Sub): 300-028
Setting value: 0 = Normal mode (default)
1 = Maintenance mode
Figure 3-9. Sample of Fax Setting List
Note : The Job Counter and the Error History are added in the Maintenance Mode.
Fax Setting List
Fax/Report Settings
Line Type PSTN
Dial Mode
10PPS
Personal Number 0XXXXXXXXX
Personal Name EPSON
Speaker Volume 1
Country Japan
Auto Redialing Times 5times
Sender Record ON
Answering Mode Fax Only
Ring Response Time 10sec.
DRPD Normal
Activity Report Never Output
Transmission Report OFF
Multi Trans. Report only when an error occurs
Software Version
FAX Ver. 0003 (BOOT1)
Ver. 0004 (BOOT2)
Ver. 0003 (User)
Modem 5K6E6E01
Corresp. Counter
Total Pages Sent 12443
Total Pages Received 3456
G3 Pages Sent (OK) 780
G3 Pages Rcvd (OK) 23
G3 Pages Sent (Prblm) 3
G3 Pages Rcvd (Prblm) 0
Error History
No Time Occurred Error Code
1 03/05/04 10:33 006-350
2 03/05/05 21:09 006-350
3 03/05/05 23:45 006-350
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
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EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 297
PROTOCOL MONITOR LIST
Changing a certain system parameter setting is required to print the Protocol Monitor
List.
When a fax transmitting/receiving job is performed with the list printing enabled,
control protocols (ITU-T.30 protocols) used for the jobs are monitored and printed out
for every job.Verifying the protocols (signals, commands) printed on the list enables to
analyze an error occurrence timing and status.
The contents of the list are as follows.
Common header
Fax job result information
Software version
Trace data
Lap time
Transmitted signal names
Direction (transmitting or receiving)
Received signal names
FCF (Facsimile Control Field)
FIF (Facsimile Information Field)
The [Protocol Monitor List] can be printed out by changing the parameter setting as
follows.
The system parameter: REP_PROTOCOL_OUT
Maintenance code (Main-Sub): 330-001
Setting value: 0 = Not print (default)
1 = Only when an error occurs
2 = Print always
Figure 3-10. Sample of Protocol Monitor List
Protocol Monitor
Date/Time : 03/05/06 11:33
Personal Number : 0XXXXXXXXX
Personal Name : EPSON
Transmission Information
Start Time Destination Station TtlTime Pages Mode Result Comm. Contents
05/03 11:36 0XXXXXXXXX 145 1/1 SG3 0000
Software Version
FAX Ver.0003 (BOOT1)
Ver.0003 (BOOT2)
Ver.0003 (User)
Modem 5K6E6E01
Trace Data
LAPTIME LOCAL REMOTE FCF FIF
002 ANSam
010 CSI 40 30323632383531323136
01:6 DIS 80 xxxxxxxx
048 TSI 43 xxxxxxxx
051 DCS 83 xxxxxxxx
064 TCF
074 CFR 84 xxxxxxxx
084 PIN
100 PPS. NULL BF00
: :
: :
: :
: :
: :
144592 DCN
EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTI NG Fax Function 298
3.6.4.3 System Parameter Settings
When changing system parameter settings is required to print Fax Setting List or
Protocol Monitor List as described on the previous section, and when changing the
settings is required for troubleshooting as indicated in 3.6.2 Troubleshooting by
Symptoms (p289) and 3.6.3 Other Troubles and the Remedies (p291) , follow the
procedure given below.
STEP
1. Start up the product in MFP Maintenance Mode.
See 3.3 MFP Maintenance Mode (p133)
2. Select Fax Maintenance.
See 3.3.2 Fax Maintenance (p137)
3. Select Parameter Check and execute Write data.
See 3.3.2.3 Parameter Check (p140)
4. See 7.7.1 List of System Parameter (p635) to find a target system parameter
name (label).
5. Enter the Maintenance Code; Main code and Sub code of the target parameter in
the entry screen as shown in Step 3..
6. Confirm the setting values for the target system parameter, and enter a proper
value beside the VALUE (HEX):.
7. After confirming OK is displayed beside the Result:, turn the product off.
8. Reboot the product and perform required operaions.
SETTING EXAMPLE
When changing Tone level to fix frequent communication errors (Communication
errors occur (p.289)).
Corresponding parameter name: COM_TX_ATT_LEVEL
Maintenance Code: MAIN = 300
SUB = 006
Setting value: 5 through 15
(Default = 10)
CAUTION
Some of the system parameter settings are restricted according
to the regulations or standards of the country or region. To
prevent those settings from being changed by mistake,
changing system parameter settings that are not described in
this manual is prohibited.
Be sure to observe the specified setting range for the system
parameter. Setting a value out of the range is not guaranteed.
If a malfunction of the fax operation occurs due to the
improper setting, the system parameter should be initialized.
See 3.3.2.1 Memory Clear (p138)
MAIN
SUB
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CHAP T E R
4
DISASSEMBLY AND ASSEMBLY
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Overview 300
4.1 Overview
This section describes procedures for disassembling the main components of the
product. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.
Procedures which, if not strictly observed, could result in personal injury are described
under the heading WARNING.
CAUTION signals a precaution which, if ignored, could result in damage to
equipment.
Important tips for procedures are described under the heading CHECK POINT.
If the assembly procedure is different from the reversed disassembly procedure, the
correct procedure is described under the heading REASSEMBLY.
Any adjustments required after reassembly of components or parts are described under
the heading ADJUSTMENT REQUIRED.
When you have to remove any units or parts that are not described in this chapter, refer
to the exploded diagrams in the appendix.
4.1.1 Precautions
The precautions below (WARNING and CAUTION), must always be followed during
disassembly and assembly.
WARNING
Disconnect the power cable before disassembling or assembling
the printer. If you need to work on the printer with power
applied, strictly follow the instructions in this manual.
Always wear gloves for disassembly and reassembly to avoid
injury from sharp metal edges.
To protect sensitive microprocessors and circuitry, use static
discharge equipment, such as anti-static wrist straps, when
accessing internal components.
Never replace the fuse on the Power Supply Board in any
circumstances.
Be aware that letting the laser beam get into your eye directly
could result in loss of vision.
Never open any cover on which a Warning Label for Laser
Beam is attached.
Use extreme caution to avoid injury of yourself and anyone
around you with a clear understanding of hazardous nature of
the laser beam.
The Fuser unit and other high-temperature parts remain at
hazardous temperature for a certain period of time even after
stop of operation and turning off of the power. To prevent
suffering a burn, be sure to wait after power turning off until
the temperature of the parts cool down to a safe level, and then
start working on the printer.
To avoid dust explosion or ignition, never bring any
consumables close to flame or throw them into fire.
When developer or oil stuck to your skin or clothes, wipe it off
with a dry cloth carefully and wash it off with water
immediately.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Overview 301
WARNING
Be careful not to let the developer or toner get into your eye or
mouth, and not to inhale it. And also care should be taken for
people around you to prevent them from the same thing.
(Spread a sheet of paper inside and around the printer to
prevent soiling.)
Since there are many different screws, use them in correct
positions. Be extremely careful of the difference between the
screws for resin and those for sheet metal. If the screw for resin
is mistaken for the screw for sheet metal, its threads will be
broken, leading to a crushed screw hole or trouble.
Do not pick up the spilt toner with a vacuum cleaner (for home
use). To do so may cause the sucked toner particles to catch fire
by sparks of the electric contacts. If the toner has spilt on the
floor, etc., clean it with a broom or wipe it with a cloth
moistened with neural detergent. If it is necessary to clean a lot
of spilt toner with a cleaner, use a cleaner exclusively designed
for toner.
Leg_Sec001_014EA
WARNING
Use only recommended tools for disassembling, assembling or
adjusting the printer.
Apply lubricants and adhesives as specified.
Make the specified adjustments when you disassemble the
printer. (Refer to Chapter5 for details.)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Overview 302
4.1.2 Before you start work
This chapter describes the procedures for removing and attaching the main parts of the
printer with the printer broken down into 12 main components according to the parts
list.
Turn the printer OFF, and disconnect the power cord before starting work.
Before disassembling the printer, remove Photoconductor Unit.
Before performing work around FUSER ASSY, allow the FUSER ASSY and its
surrounding area to sufficiently cool down.
Take sufficient care during work as exerting unnecessary force may damage parts
or cause them to malfunction.
Avoid staticky places such as on a carpet when servicing.
Wear a wrist strap to discharge static electricity from the human body, whenever
possible. When must work without an antistatic wrist band or any other goods for
static protection, touch metallic portion of the printer connected to the earth before
getting started.
After work is finished, use CLEANER ASSY to clean the window of ROS ASSY.
Category
Disassembly/Reassembly
Reference Page (Section No.)
COVER p.308 (4.2.2)
MSI p.329 (4.2.3)
PH ASSY p.349 (4.2.4)
TRANSFER p.366 (4.2.5)
XERO p.387 (4.2.6)
ROS p.401 (4.2.7)
DEVE p.404 (4.2.8)
FUSER p.415 (4.2.9)
DRIVE p.420 (4.2.10)
ELECTRICAL p.428 (4.2.11)
500 PAPER CASSETTE & 500 PAPER FEEDER p.442 (4.2.12)
SCANNER p.481 (4.3)
CAUTION
When performing work on parts controlled as spare parts
which the disassembling procedures are not given in this
manual, fully observe how they are attached before starting
work.
In principle, options must already have been removed before
starting work. However, if there is no need to remove them, it is
allowed to service with them attached.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Overview 303
4.1.3 List of Screws
Many types of screws are used on this printer. Do not mistakenly attach them at the wrong positions. Pay special attention when handling screws for plastic and screws for metal
plates. If you mix up these screws, screw holes will be damaged. Screw threads also will be damaged, which may cause further trouble.
Printer Section
CAUTION
Positions inscribed with the letter T on the frame indicate screws
for plastic.
Table 4-1. List of screws (Printer)
No. Type Application Shape How to Recognize Screw Type Cautions
1 For plastic
Screw
Silver tapping
Plastic Silver colored
Screw threads are rougher than metal plate
TYPE
Screw tip is fine.
This is a self-tapping screw. It threads the screw hole, so
take care not to screw it diagonally.
2 For plastic
Screw
Silver tapping with flange
Plastic Silver colored
With flange
Screw threads are rougher than metal plate
TYPE
Screw tip is fine.
This is a self-tapping screw. It threads the screw hole, so
take care not to screw it diagonally
3 For plastic
Screw
Silver tapping with washer
Plastic Silver colored
With washer
Screw threads are rougher than metal plate
TYPE
Screw tip is fine.
This is a self-tapping screw. It threads the screw hole, so
take care not to screw it diagonally
4 For metal plate Screw
Silver tapping with flange
Metal
plate
Silver colored
With flange
Screw tip is slightly fine.
This is a self-tapping screw. It threads the screw hole, so
take care not to screw it diagonally
Part,
etc.
Plastic
Rough
Part,
etc.
Plastic
Rough
Part,
etc.
Plastic
Rough
Part,
etc.
Metal
plate
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Overview 304
Scanner Section
4.1.4 Tools
Use only specified tools to avoid damaging the printer.
5 For metal plate Screw
Silver tapping with flange
Metal
plate
Silver colored
With flange
Uniform screw diameter
6 For metal plate Screw
Silver
Metal
plate
Silver colored
Uniform screw diameter
7 For metal plate Screw
Silver with external toothed washer
Metal
plate
Silver colored
With external toothed washer
Uniform screw diameter
Table 4-2. List of screws (Scanner, ADF)
No. Type No. Type No. Type
1 M3x6mm, S-type, A-head 6 M3x8mm, S-type, B-head 11 M2x10mm, G-type, P-head
2 M3x8mm, P-type, A-head 7 M3x6mm, G-type, C-head,
W/spring washer, W/5 flat washer
12 M3x12mm, P-type, P-head
3 M3x8mm, S-type, A-head 8 M3x10mm, B-type, F-head 13 M1.7x6mm, B-Type, F-head
4 M3x8mm, P-type, B-head 9 M2x8mm, B-type, P-head
5 M3x10mm, P-type, B-head 10 M3x6mm, B-type, P-head
Name Commercial Availability Code Name Commercial Availability Code
Phillips screwdriver No.1 Available B743800100 Cutting pliers Available B740400100
Phillips screwdriver No.2 Available B743800500 Tweezers Available ---
Slotted screwdriver Available B743000100 E-Ring holder Available ---
Table 4-1. List of screws (Printer)
No. Type Application Shape How to Recognize Screw Type Cautions
Part,
etc.
Metal
plate
Part,
etc.
Metal
plate
Part,
etc.
Metal
plate
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Overview 305
4.1.5 Conventions used in descriptions of procedures
Expressions relating to directions in procedures are defined as follows:
FRONT : Front direction facing the front side of the printer
REAR : Rear direction facing the front side of the printer
LEFT : Left direction facing the front side of the printer
RIGHT : Right direction facing the front side of the printer
Figure 4-1. Definition of Printer Orientation
Sections in procedures described as In the case of the specification refer to
work to be performed on printers of a specific specification. (Work is not to be
performed on printers that do not fall under this specification.)
Screws in illustrations are to be loosened and removed using a Phillips screwdriver
unless otherwise specified.
Black arrows in illustrations indicate that the part should be moved in the indicated
direction.
When black arrows are given a consecutive number, this indicates that they should
be moved in the indicated order.
For details on positions of connectors (P/J), refer to APPENDIX (p564)
REAR
FRONT
LEFT
RIGHT
Leg_Sec03_001RA
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 306
4.2 Printer
4.2.1 SCANNER
REMOVAL
1. Remove the accordion shaped rubber covers (HINGE COVER L, HINGE COVER
R) from the left and right hinge sections.
2. Remove the COVER ASSY LH. (p321)
3. Remove the two screws (silver, with flange, 8 mm) that secure the COVER LEG
LH OUTER to the main unit, and remove the COVER LEG LH OUTER from the
main unit together with the HINGE COVER L.
4. Disconnect the five connectors (CN701 to CN705) on the PWBA ESS.
5. Remove the screw (silver, with flange, 8mm) that secures the WIRE GROUND of
the SCANNER.
6. Release the harnesses of the SCANNER from the clamp.
7. Remove the two screws (silver, with flange, 8 mm) that secure the SPRING SC
FFC to the main unit, and remove the SPRING SC FFC from the main unit.
8. Remove the five screws (silver-with flange-8mm x 4, silver-no flange-8mm x 1)
that secure the SCANNER to the main unit.
9. Lift the SCANNER straight above the main unit to remove the SCANNER from
the main unit.
.
Figure 4-2. Removal of SCANNER
CAUTION
Be careful not to damage the cable by getting it stuck or hitting it in/
against the components inside the printer when pulling out the cable
from the printer main unit to remove the scanner.
Leg_03_600RD
CN705 CN704
CN703
CN701
CN702
FERRITE CORE
Black Tape
CN704(12 pin)
CN701(14 pin)
CN702(13 pin)
NOTE
7)
4)
8)
7)
3)
6)-1
6)-1
6)-2
6)-2
2)-1
2)-1
2)-2
5)
HINGE
COVER L
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 307
REINSTALLATION
1. Install the SCANNER on the main unit.
2. Secure the SCANNER to the main unit with five screws (silver-with flange-8mm x 4,
silver-no flange-8mm x 1).
3. Secure the SPRING SC FFC to the main unit with the two screws (silver, with flange,
8 mm).
4. Secure the harnesses of the SCANNER with the clamp.
5. Secure the WIRE GROUND of the SCANNER with the screw (silver, with flange, 8
mm).
6. Connect the five connectors (CN701 to CN705) to the PWBA ESS.
7. Secure the COVER LEG LH OUTER with the two screws (silver, with flange, 8 mm)
to the main unit together with the HINGE COVER L.
8. Attach the COVER ASSY LH.(p321)
9. Attach the accordion shaped rubber covers (HINGE COVER L, HINGE COVER
R) to the left and right hinge sections.
CAUTION
When securing the two SPRING SC FFCs, make sure that the part
of the SCANNER harnesses with black tape are located between the
two SPRING SC FFCs.
CHECK
POINT
When reassembling the AcuLaser CX11F (fax model), removing the
fax module in advance make it easier to connect CN701, CN702, and
CN704 to the PWBA ESS.
CAUTION
The CN701, CN702, and CN704 FFCs are resemble each other
in shape as their pin numbers are so close; 14, 13, and 12
respectively. Be careful not to connect them wrongly.
When reassembling the AcuLaser CX11F (fax model), make
sure to put CN701 (14-pin) and CN702 (13-pin) FFCs through
the FERRITE CORE.
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 308
4.2.2 COVER
4.2.2.1 COVER ASSY TOP
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove COVER ASSY RH. (p326)
3. Remove Fuser ASSY. (p415)
4. Loosen the two screws (silver, with flange, 8mm) fastening the COVER LEG RH
OUTER to the main unit.
5. Remove COVER LEG RH OUTER from the main unit.
6. Slide COVER LEG LH INNER upward and remove it.
7. Remove the screw (silver, with flange, 8mm), and remove the STOPPER PLATE.
8. Remove the 2 E-rings fastening the COVER ASSY TOP to the main unit.
9. Open COVER ASSY TOP and silde it to the right to remove it.
Figure 4-3. Removal of COVER ASSY TOP
Leg_Sec03_002RC
8)
5)
9)
8)
6)
4)
4)
7)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 309
REINSTALLATION
1. Attach COVER ASSY TOP to the main unit with the COVER ASSY TOP opened.
2. Secure STOPPER PLATE to the main unit with the screw (silver, with flange, 8mm).
3. Fasten COVER ASSY TOP with the 2 E-rings.
4. Fit COVER LEG LH INNER to the main unit.
5. Secure COVER LEG LH INNER to the main unit with the screw (silver, with flange, 8
mm).
6. Fit COVER LEG LH OUTER to the main unit.
7. Secure COVER SIDE LH ASSY to the main unit with the 2 screws (silver, with flange,
8 mm).
8. Install Fuser ASSY. (p415)
9. Attach COVER ASSY RH.. (p326)
10. Attach COVER ASSY RH.. (p321)
CAUTION
When performing the following work, use the outer of the two
grooves located on the stud.
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 310
4.2.2.2 TRAY EXTENSION, COVER TRAY
REMOVAL
1. Draw out COVER TRAY until it comes to a stop.
2. Open COVER ASSY TOP.
3. Unhook the hook fastening COVER TRAY to COVER ASSY TOP, and remove
COVER TRAY together with TRAY EXTENSION.
4. Open TRAY EXTENSION.
5. Bend the TRAY EXTENSION boss with a small screw driver or similar tool, and
draw out and remove the TRAY EXTENSION boss from the hole on COVER
TRAY.
REINSTALLATION
1. With TRAY EXTENSION opened, insert the boss on one side of the TRAY
EXTENSION into the hole on COVER TRAY, and attach the TRAY
EXTENSION boss on the other side into the hole on COVER TRAY while
bending down the TRAY EXTENSION boss.
2. Close TRAY EXTENSION.
3. Align COVER TRAY with the attachment position on COVER ASSY TOP, and
attach COVER TRAY together with TRAY EXTENSION.
4. Close COVER ASSY TOP.
5. Push in COVER TRAY gently until it comes to a stop.
Figure 4-4. Removal of TRAY EXTENSION and COVER TRAY (1)
Figure 4-5. Removal of TRAY EXTENSION and COVER TRAY (2)
CAUTION
When performing the following work, take care not to damage the
TRAY EXTENSION boss.
CAUTION
When performing the following work, take care not to damage the
TRAY EXTENSION boss.
Leg_Sec03_003EC
2)
3)-2
3)-1
3)-1
Leg_Sec03_501EB
5)-2
4)
5)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 311
4.2.2.3 COVER FUSER
REMOVAL
1. Open COVER FUSER.
2. Bow COVER FUSER to pull out its right and left convex potions, and remove the
COVER FUSER.
REINSTALLATION
1. Insert the right and left convex potions of the COVER FUSER.
2. Close COVER FUSER.
Figure 4-6. Removal of COVER FUSER
Leg_Sec03_005EB
2)-1
2)-2
1)
LEFT
Protrusion
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 312
4.2.2.4 COVER TOP SIDE L
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove Fuser ASSY. (p415)
3. Slide COVER LEG RH INNER upward and remove it.
4. Loosen the screw (silver, with flange, 8mm) fastening the COVER LEG LH
INNER to the main unit.
5. Remove COVER TOP SIDE L together with the COVER FUSER GUIDE from
the main unit.
REINSTALLATION
1. Match the hole on the COVER TOP SIDE L with the boss on the main unit.
2. Fasten COVER TOP SIDE L to the main unit with the screw (silver, with flange, 8
mm).
3. Fit COVER LEG LH INNER to the main unit.
4. Secure COVER LEG LH INNER to the main unit with the screw (silver, with
flange, 8mm).
5. Install Fuser ASSY. (p415)
6. Attach COVER ASSY LH. (p321)
Figure 4-7. Removal of COVER TOP SIDE L
CAUTION
The screw fastening the COVER TOP SIDE L is designed not to
come loose from the COVER TOP SIDE L.
Leg_Sec03_502RC
3)
5)
4)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 313
4.2.2.5 COVER TOP SIDE R
REMOVAL
1. Open the COVER FUSER. (p311)
2. Open the COVER ASSY TOP.
3. Remove the screw (silver, with flange, 8 mm) fastening the COVER TOP SIDE R
to the main unit.
4. Remove the COVER TOP SIDE R from the main unit.
REINSTALLATION
1. Match the hole on the COVER TOP SIDE R with the boss on the main unit.
2. Fasten COVER TOP SIDE R to the main unit with the screw (silver, with flange, 8
mm).
3. Close COVER ASSY TOP.
4. Close COVER FUSER. (p321)
Figure 4-8. Removal of COVER TOP SIDE R
Leg_Sec03_503EA
4)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 314
4.2.2.6 SWITCH ASSY TOP
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Unclamp the two clamps fastening the harness of SWITCH ASSY TOP, and
remove the harness.
3. Disconnect connector (P/J116, blue) of SWITCH ASSY TOP.
4. Remove the screw (silver, with flange, 8 mm) fastening SWITCH ASSY TOP to
the main unit.
5. Remove SWITCH ASSY TOP from the main unit.
REINSTALLATION
1. Match the hole on SWITCH ASSY TOP with the boss on the main unit, and
attach.
2. Fasten SWITCH ASSY TOP to the main unit with the screw (silver, with flange, 8
mm).
3. Connect connector (P/J116, blue) of SWITCH ASSY TOP.
4. Clamp the harness of SWITCH ASSY TOP with the two clamps.
5. Attach COVER ASSY RH. (p326)
Figure 4-9. Removal of SWITCH ASSY TOP
CAUTION
When performing the following work, leave the intermediate
connector (blue) on the harness side.
Table 4-3. Symptoms when the connector is loose
Connector No. Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J116 B Open
Printing is not
possible.
---
Leg_03_006EC
Intermediate
connector (Blue)
4)
2)
3)
(Blue)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 315
4.2.2.7 SWITCH ASSY FRONT
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Unclamp the clamp fastening the harness of SWITCH ASSY FRONT and remove
the harness.
3. Remove the screw (silver, with flange, 8 mm) fastening SWITCH ASSY FRONT
to the main unit.
4. Remove SWITCH ASSY FRONT from the main unit.
5. Disconnect connector (P/J115, white) and connector (P/J125) from SWITCH
ASSY FRONT.
REINSTALLATION
1. Connect connector (P/J115, white) and connector (P/J125) to SWITCH ASSY
FRONT.
2. Match the hole on SWITCH ASSY FRONT with the boss on the main unit.
3. Fasten SWITCH ASSY FRONT to the main unit with the screw (silver, with
flange, 8 mm).
4. Fasten the harness of SWITCH ASSY FRONT with the clamp.
5. Attach COVER ASSY RH. (p326)
Figure 4-10. Removal of SWITCH ASSY FRONT
CAUTION
When performing the following work, leave the intermediate
connector (white) on the harness side.
Table 4-4. Symptoms when the connector is loose
Connector No. Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J115 B Open
Printing is not
possible.
---
P/J116 B Open
Printing is not
possible.
---
Leg_03_504ED
Intermediate
connector (White)
4)
3)
5)
5) (White)
2)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 316
4.2.2.8 COVER RH, SLIDE BAR, COVER ROS WINDOW
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Unhook the four hooks fastening GUIDE BAR to COVER RH, and remove
GUIDE BAR.
3. Remove the screw (silver, with flange, tapping, 8 mm) fastening COVER ROS
WINDOW to SLIDE BAR.
4. Slide COVER ROS WINDOW along the rib of COVER RH, and remove COVER
ROS WINDOW from the protrusion on COVER RH.
5. Remove SLIDE BAR from COVER RH.
REINSTALLATION
1. Attach SLIDE BAR at the attachment position on the rear side of COVER RH.
2. Match COVER ROS WINDOW with the attachment position on the rear of
COVER RH, slide COVER ROS WINDOW along the ribs on COVER RH, and
attach COVER ROS WINDOW to SLIDE BAR.
3. Fasten COVER ROS WINDOW to SLIDE BAR with the screw (silver, with
flange, tapping, 8 mm).
4. Match the holes on GUIDE BAR with the boss of COVER RH, attach GUIDE
BAR, and fasten by the four hooks.
5. Attach COVER ASSY RH. (p326)
Figure 4-11. Removal of COVER RH, SLIDE BAR and COVER ROS WINDOW
CAUTION
When performing the following work, be sure to insert the top and
bottom of COVER ROS WINDOW inside the protrusions on
COVER RH.
CAUTION
After performing the above work, move SLIDE BAR to make sure
that COVER ROS WINDOW can be opened/closed smoothly.
Leg_Sec03_007EA
CAUTION
5)
4)
3)
2)
2)
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4.2.2.9 COVER MSI
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Slide COVER MSI in a slightly open state to the right to remove from the main
unit.
REINSTALLATION
1. Match the hole on COVER MSI with the boss on the main unit with COVER MSI
in a slightly open state, and slide COVER MSI to the left to attach.
2. Attach COVER ASSY RH. (p326)
Figure 4-12. Removal of COVER MSI
Leg_Sec03_008EA
2)-1
2)-2
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4.2.2.10 COVER FRONT L, COVER FRONT ASSY U
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove the 3 screws (silver, with flange, 8 mm) fastening COVER FRONT L to
the main unit.
5. Slide COVER FRONT L to the right, unhook the two hooks on the rear of COVER
FRONT L from the holes on the main unit, and remove COVER FRONT L
together with COVER FRONT ASSY U.
6. Press the bosses on the left and right of COVER FRONT ASSY U by inserting a
screwdriver, and draw out from the holes on COVER FRONT L to remove
COVER FRONT ASSY U from COVER FRONT L.
Figure 4-13. Removal of COVER FRONT L and COVER FRONT ASSY U (1)
Figure 4-14. Removal of COVER FRONT L and COVER FRONT ASSY U (2)
CAUTION
When performing the following work, take care not to damage the
COVER FRONT ASSY U boss.
Leg_Sec03_009RB
5)-1
5)-2
4)
4)
4)
Leg_Sec03_010EB
6)-1
6)-2
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REINSTALLATION
1. Match the boss on COVER FRONT ASSY U with the holes on COVER FRONT
L while bending down COVER FRONT ASSY U, and attach COVER FRONT
ASSY U to COVER FRONT L.
2. Match the two hooks on the rear of COVER FRONT L with the holes on the main
unit, and attach COVER FRONT L together with COVER FRONT ASSY U.
3. Fasten COVER FRONT L to the main unit with the 3 screws (silver, with flange, 8
mm).
4. Attach COVER MSI. (p317)
5. Attach COVER ASSY LH. (p321)
6. Attach COVER ASSY RH. (p326)
CAUTION
When performing the following work, take care not to damage the
COVER FRONT ASSY U boss.
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4.2.2.11 OP PANEL (CONTROL, PANEL)
REMOVAL
1. Open COVER ASSY TOP.
2. Open COVER FRONT ASSY U.
3. Remove the 3 screws (silver, with flange, 6 mm) fastening OP PANEL to the main
unit.
4. Remove the protrusions on the left and right of OP PANEL from COVER RH and
COVER LH while pushing them outward, and slightly remove OP PANEL from
the main unit.
5. Disconnect connector CN1 and the terminal connected to OP PANEL to remove
OP PANEL.
REINSTALLATION
1. Connect connector CN1 and the terminal to OP PANEL.
2. While extending COVER RH and COVER LH each to the left and right, put the
protrusions on the left and right of OP PANEL inside COVER RH and COVER
LH, and attach OP PANEL to the main unit.
3. Fasten OP PANEL to the main unit with the 3 screws (silver, with flange, 6 mm).
4. Close COVER FRONT ASSY U.
5. Close COVER ASSY TOP.
Figure 4-15. Removal of OP PANEL
CAUTION
When performing the following work, take care not to remove OP
PANEL too far as it is connected by a harness.
CAUTION
When performing the following work, take care to prevent the
harness from being caught between the main unit and OP PANEL.
Leg_Sec03_184RB
4)-1
4)-1
3)
3)
3)
4)-2
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4.2.2.12 COVER ASSY LH
REMOVAL
1. Open COVER ASSY TOP.
2. Open COVER FRONT ASSY U.
3. Open COVER MSI.
4. Remove COVER ESS. (p322)
5. Remove the 5 screws (silver, with flange, 8 mm) fastening the COVER ASSY LH
to the main unit.
6. Lift up the COVER ASSY LH, and unhook the 4 hooks on the rear of the COVER
ASSY LH from the holes on the main unit, and remove the COVER ASSY LH.
REINSTALLATION
1. Match the 4 hooks on the rear side of the COVER ASSY LH with the holes on the
main unit while inserting the protrusion on the front side of the COVER ASSY LH
into the concave portion on the COVER FRONT L, and attach the COVER ASSY
LH.
2. Fasten the COVER ASSY LH to the main unit with the 5 screws (silver, with
flange, 8 mm).
3. Attach COVER ESS. (p322)
4. Close COVER MSI.
5. Close COVER FRONT ASSY U.
6. Close COVER ASSY TOP.
Figure 4-16. Removal of COVER ASSY LH
CAUTION
When performing the following work, firmly insert the protrusion
on the front side of the COVER ASSY LH into the indent on the
COVER FRONT L.
Leg_Sec03_011RC
CAUTION
6)
5)
5)
5)
5)
5)
3)
Protrusion
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4.2.2.13 COVER ESS
REMOVAL
1. Loosen the screw fastening COVER ESS to the main unit.
2. Remove COVER ESS from the main unit.
EINSTALLATION
1. Match the two protrusions on the bottom side of COVER ESS with the holes on
COVER LH, and attach COVER ESS.
2. Fasten COVER ESS to the main unit with the screw.
Figure 4-17. Removal of COVER ESS
Leg_Sec03_188RA
1)
2)
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4.2.2.14 SWITCH ASSY FUSER, SWITCH-FUSER DOOR
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Open COVER FUSER.
3. Remove the two screws (silver, with flange, 8mm) that secure the COVER LEG
LH OUTER to the main unit, and remove the COVER LEG LH OUTER from the
main unit together with the HINGE COVER L.
4. Unclamp clamp fastening the harness of SWITCH ASSY FUSER and remove the
harness.
5. Remove the screw (silver, with flange, 8 mm) fastening SWITCH ASSY FUSER
to the main unit.
6. Remove SWITCH ASSY FUSER from the main unit.
7. Disconnect the connector (P/J117, blue) from the SWITCH ASSY FUSER.
8. Unhook the two hooks fastening the SWITCH-FUSER DOOR to BRACKET SW
FUSER, and remove the SWITCH-FUSER DOOR.
9. Disconnect the connector (P/J114) from the SWITCH-FUSER DOOR.
EINSTALLATION
1. Connect the connector (P/J114) to the SWITCH-FUSER DOOR.
2. Match the hooks on the SWITCH-FUSER DOOR with the attachment position,
and attach to the BRACKET SW FUSER.
3. Connect the connector (P/J117, blue) to the SWITCH ASSY FUSER.
4. Match the hole on the SWITCH ASSY FUSER with the boss on the main unit.
5. Fasten the SWITCH ASSY FUSER to the main unit with the screw (silver, with
flange, 8 mm).
6. Fasten the harness of the SWITCH ASSY FUSER with the clamp.
7. Secure the COVER LEG LH OUTER with the two screws (silver, with flange, 8
mm) to the main unit together with the HINGE COVER L.
8. Close the COVER FUSER.
9. Attach COVER ASSY LH. (p321)
Figure 4-18. Removal of SWITCH ASSY FUSER and SWITCH-FUSER DOOR
CAUTION
When performing the following work, leave the intermediate
connector on the harness side.
Table 4-5. Symptoms when the connector is loose
Connector No. Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J114 C Open
Printing is not
possible.
---
P/J117 C Open
Printing is not
possible.
---
Leg_Sec03_012RB
7)
3)-1
3)-1
3)-2
8)-2
5)
8)-1
9)
6)
7)
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4.2.2.15 COVER INNER TOP
REMOVAL
1. Remove OP PANEL. (p320)
2. Remove the 2 screws (silver, with flange, 6 mm) fastening COVER INNER TOP
to the main unit.
3. Remove COVER INNER TOP from the main unit.
REINSTALLATION
1. Match the hole on COVER INNER TOP with the boss on the main unit.
2. Fasten COVER INNER TOP to the main unit with the 2 screws (silver, with
flange, 6 mm).
3. Attach OP PANEL. (p320)
Figure 4-19. Removal of COVER INNER TOP
Leg_Sec03_187EB
3)
2)
2)
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4.2.2.16 SWITCH-FRONT DOOR, SWITCH-INLK FRONT
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove SWITCH ASSY FRONT. (p315)
3. Remove the screw (gold, 8 mm) fastening SWITCH-INLK FRONT to BRACKET
INLK FRONT.
4. Remove SWITCH-INLK FRONT from BRACKET INLK FRONT.
5. Unhook the two hooks fastening SWITCH-FRONT DOOR to BRACKET INLK
FRONT, and remove SWITCH-FRONT DOOR.
REINSTALLATION
1. Match the hooks on SWITCH-FRONT DOOR with the attachment position, and
attach to BRACKET INLK FRONT.
2. Match the hole on SWITCH-INLK FRONT with the boss on BRACKET INLK
FRONT.
3. Fasten SWITCH-INLK FRONT to BRACKET INLK FRONT with the screw
(gold, 8 mm).
4. Attach SWITCH ASSY FRONT. (p315)
5. Attach COVER ASSY RH. (p326)
Figure 4-20. Removal of SWITCH-FRONT DOOR and SWITCH-INLK FRONT
CHECK
POINT
SWITCH-FRONT DOOR and SWITCH-INLK FRONT can each
be removed separately.
Leg_Sec03_505EB
5)-1
5)-2
4) 3)
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4.2.2.17 COVER ASSY RH
REMOVAL
1. Open COVER ASSY TOP.
2. Open COVER FRONT ASSY U.
3. Open COVER MSI.
4. Remove the 4 screws (silver, with flange, 8 mm) fastening the COVER ASSY RH
to the main unit.
5. Lift up the COVER ASSY RH, and unhook the 4 hooks on the rear of the COVER
ASSY RH from the holes on the main unit, and remove the COVER ASSY RH.
REINSTALLATION
1. While inserting the protrusion on the COVER ASSY RH into the concave portion
on the COVER FRONT L, place the "A" section of the COVER ASSY RH under
the COVER FRONT L as shown in Figure 4-21, and attach the COVER ASSY RH
to the COVER FRONT L with four tabs.
2. Secure the COVER ASSY RH with the four screws (silver, with flange, 8mm).
3. Close COVER MSI.
4. Close COVER FRONT ASSY U.
5. Close COVER ASSY TOP.
Figure 4-21. Removal of COVER ASSY RH
CAUTION
When performing the following work, be sure to insert the
protrusion on the front side of the COVER ASSY RH into the
concave portion on the COVER FRONT L.
Leg_Sec03_185RB
CAUTION
3)
5)-1
5)-2
4)
4)
4)
4)
Section A
Protrusion
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4.2.2.18 COVER INNER LOW
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove the 2 screws (silver, with flange, 8 mm) fastening COVER INNER L to
the main unit.
6. Unhook the hook on the rear of COVER INNER L from the hole on the main unit,
and remove COVER INNER L.
REINSTALLATION
1. Match the hook on the rear of COVER INNER L with the hole on the main unit,
and attach COVER INNER L.
2. Fasten COVER INNER L to the main unit with the 2 screws (silver, with flange, 8
mm).
3. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
4. Attach COVER MSI. (p317)
5. Attach COVER ASSY LH. (p321)
6. Attach COVER ASSY RH. (p326)
Figure 4-22. Removal of COVER INNER LOW
Leg_Sec03_186RB
5)
6)
5)
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4.2.2.19 SWITCH-INLK FUSER
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove the two screws (silver, with flange, 8 mm) that secure the COVER LEG
LH OUTER to the main unit, and remove the COVER LEG LH OUTER from the
main unit together with the HINGE COVER L.
3. Remove SWITCH ASSY FUSER. (p323)
4. Remove the screw (silver, 8 mm) that secures the SWITCH-INLK FUSER to the
BRACKET SW FUSER.
5. Remove the SWITCH-INLK FUSER from the BRACKET SW FUSER.
REINSTALLATION
1. Attach the SWITCH-INLK FUSER to the BRACKET SW FUSER matching the
boss on the BRACKET SW FUSER with the hole of the SWITCH-INLK FUSER.
2. Secure the SWITCH-INLK FUSER to the BRACKET SW FUSER with the screw
(silver, 8 mm).
3. Attach SWITCH ASSY FUSER. (p323)
4. Secure the COVER LEG LH OUTER with the two screws (silver, with flange, 8
mm) to the main unit together with the HINGE COVER L.
5. Attach COVER ASSY LH. (p321)
Figure 4-23. Removal of SWITCH-INLK FUSER
Leg_Sec03_506RA
4)
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4.2.3 MSI
4.2.3.1
MSI ASSY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Disconnect connector (P/J408) and connector (P/J409) from PWBA MCU.
7. Unclamp the two clamps on CHASSIS ESS, and disconnect the harness from
HARNESS-ASSY P/H 1.
8. When a 500-sheet Cassette Unit is installed, turn the LOCK MC TO FDR that is
attached to the unit 90 degrees as shown in Figure 4-24 to unlock the unit from the
main unit.
9. Remove the 6 screws (silver, with flange, tapping, 8 mm) fastening MSI ASSY to
the main unit.
10. Draw out MSI ASSY slightly toward you, lift up MSI ASSY slightly to avoid TIE
PLATE under the main unit, gently draw out MSI ASSY forward again and draw
out HARNESS-ASSY P/H 1 from the hole on the main unit to remove MSI ASSY.
Figure 4-24. Removal of MSI ASSY
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
When performing the following work, take care to prevent the
cable tie that bundles the harness of HARNESS-ASSY P/H 1
from being caught on the holes, etc. on the main unit.
When performing the following work, take care to prevent the
HARNESS-ASSY P/H 1 from being sandwiched between the
main unit and MSI ASSY.
Leg_Sec03_042EC
CAUTION
LOCK MC TO FDR
Unlock Lock
6)
6)
7)
7)
9)
9)
9)
9)
9)
9)
10)-1
8)
10)-2
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REINSTALLATION
1. Gently insert HARNESS-ASSY P/H 1 along the left side of MSI ASSY together
with MSI ASSY from the front of the main unit.
2. Insert MSI ASSY about halfway with the front of MSI ASSY lifted slightly to
avoid TIE PLATE under the main unit, and then bring out the connector of
HARNESS-ASSY P/H 1 from the hole on the main unit.
3. After matching MSI ASSY to the main unit attachment position, gently pull
HARNESS-ASSY P/H 1 from the outside to take up any slack inside the main
unit.
4. Fasten MSI ASSY to the main unit with the 6 screws (silver, with flange, tapping,
8 mm).
5. When a 500-sheet Cassette Unit is installed, turn the LOCK MC TO FDR 90
degrees to the opposite side of the arrow shown in Figure 4-24 to secure the 500-
sheet Cassette Unit to the main unit.
6. Connect connector (P/J408) and connector (P/J409) to PWBA MCU.
7. Fasten the harness of HARNESS-ASSY P/H 1 with the two clamps on CHASSIS
ESS.
8. Attach FRAME ASSY-PH. (p352)
9. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
10. Attach COVER MSI. (p317)
11. Attach COVER ASSY LH. (p321)
12. Attach COVER ASSY RH. (p326)
Figure 4-25. Reinstallation of MSI ASSY
CAUTION
When performing the following work, take care to prevent the
cable tie that bundles the harness of HARNESS-ASSY P/H 1
from being caught on the holes, etc. on the main unit.
When performing the following work, take care to prevent the
HARNESS-ASSY P/H 1 from being sandwiched between the
main unit and MSI ASSY.
Table 4-6. Symptoms when the connector is loose
Connector No. Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J408 E Open
Printing is not
possible.
---
P/J409 Service Req E547
Printing is not
possible.
Feeder Moter error
Leg_Sec03_507EC
CAUTION
[2)-1]
[2)-2]
[3)]
[1)]
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4.2.3.2 ROLL ASSY MSI
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Remove MSI ASSY. (p329)
7. Remove SOLENOID PICK UP. (p344)
8. Remove the left and right SPRING-N/F MSI hooked on the left and right
BEARING MSI from MSI ASSY.
9. Remove the E-rings fastening the left and right CAM PICK UP MSI on SHAFT
ASSY MSI from MSI ASSY.
10. Match the notch of CAM PICK UP MSI with the positioning pin of SHAFT ASSY
MSI, and slide the left and right CAM PICK UP MSI to the inside.
11. Match the notch of BEARING MSI with the positioning pin of SHAFT ASSY
MSI, and slide the left and right BEARING MSIs to the inside from the left and
right holes of MSI ASSY.
12. Temporarily slide ROLL ASSY MSI to the left, and draw out the shaft of ROLL
ASSY MSI from the right-side bearing of MSI ASSY to remove ROLL ASSY
MSI.
Figure 4-26. Removal of ROLL ASSY MSI
CHECK
POINT
When performing the following work, work can be performed more
easily by turning ROLL ASSY MSI in the direction of the arrow to
release CAM PICK UP MSI and to set PLATE BOTTOM ASSY
MSI to a raised state.
CAUTION
CAUTION
Leg_Sec03_054FB
CAUTION
CHECK POINT
Oval
side
Semi-
circular
side
9)
11)
10)
10)
11)
9)
12)
8)
8)
D cut surface
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REINSTALLATION
1. Insert the left side of the shaft on ROLL ASSY MSI into the left-side bearing of
MSI ASSY, and then slide ROLL ASSY MSI to the right and attach ROLL ASSY
MSI.
2. Match the notch of left and right BEARING MSI on ROLL ASSY MSI with the
positioning pin of SHAFT ASSY MSI, and insert BEARING MSI into the left and
right bearings of MSI ASSY to fasten ROLL ASSY MSI in place.
3. Match the notch of the left and right CAM PICK UP MSI on ROLL ASSY MSI
with the positioning pin of SHAFT ASSY MSI, and slide the left and right CAM
PICK UP MSI to the outside.
4. Fasten the left and right CAM PICK UP MSI to SHAFT ASSY MSI with E-rings
5. Attach SPRING-N/F MSI to the left and right BEARING MSI.
6. Attach SOLENOID PICK UP. (p344)
7. Attach MSI ASSY. (p329)
8. Attach FRAME ASSY-PH. (p352)
9. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
10. Attach COVER MSI. (p317)
11. Attach COVER ASSY LH. (p321)
12. Attach COVER ASSY RH. (p326)
CAUTION
When performing the following work, attach with the retainer of
PAPER GUIDE facing down.
CAUTION
The notch of CAM PICK UP MSI must be properly matched with
the positioning pin of ROLL ASSY MSI.
CHECK
POINT
When performing the following work, work can be performed more
easily by turning ROLL ASSY MSI in the direction of the arrow to
release CAM PICK UP MSI and to set PLATE BOTTOM ASSY
MSI to a raised state.
CAUTION
When performing the following work, pay attention to the
attachment direction of SPRING-N/F MSI.
he oval side of the attachment section of SPRING-N/F MSI is
attached to BEARING MSI.
The semi-circular side of the attachment section of SPRING-N/
F MSI is attached to PLATE BOTTOM ASSY MSI.
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4.2.3.3 ROLL MSI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Unhook the hook on the right-side CORE fastening SHAFT ASSY MSI, and slide
to the right.
3. Slide ROLL MSI to the right, and draw out the attachment groove of ROLL MSI
from the pin of SHAFT ASSY MSI to remove ROLL MSI from SHAFT ASSY
MSI.
REINSTALLATION
1. Place the U cut section of ROLL MSI on SHAFT ASSY MSI and slide to the left,
and insert the positioning pin of SHAFT ASSY MSI into the notch of ROLL
ASSY to attach ROLL ASSY to SHAFT ASSY MSI.
2. Slide the right-side CORE to the left, and fasten the CORE hook to the groove on
SHAFT ASSY MSI.
3. Attach FRAME ASSY-PH. (p352)
Figure 4-27. Removal of ROLL MSI
CAUTION
Pay attention to the attachment orientation of ROLL MSI. (Attach
with the direction of the arrows indicated on ROLL MSI aligned
with the directions in the illustration.)
Leg_Sec03_043EA
3)
Arrow
2)-2
2)-1
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4.2.3.4 CHUTE MSI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Bend down CHUTE MSI, and draw out the right-side boss on CHUTE MSI from
the right-side hole on MSI ASSY to remove CHUTE MSI.
REINSTALLATION
1. Insert the left-side boss on CHUTE MSI into the left-side hole of MSI ASSY, then
bend down CHUTE MSI, insert the right-side boss of CHUTE MSI, and attach
CHUTE MSI.
2. Attach FRAME ASSY-PH. (p352)
Figure 4-28. Removal of CHUTE MSI
Leg_Sec03_044EB
2)-1
2)-2
RIGHT
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4.2.3.5 GUIDE SIDE L, GUIDE ASSY SIDE R
REMOVAL
1. Open COVER MSI.
2. Unhook the hooks fastening the holes at the center of GUIDE SIDE COVER and
the hooks at the left and right of GUIDE SIDE COVER from the holes on FRAME
ASSY BOTTOM, and remove GUIDE SIDE COVER.
3. Remove GEAR MANUAL from FRAME ASSY BOTTOM.
4. Slide GUIDE SIDE L to the right, remove the protrusion on GUIDE SIDE L from
the attachment section of FRAME ASSY BOTTOM, and remove GUIDE SIDE L.
5. Slide the lever of GUIDE ASSY SIDE R to the left, remove the protrusion of
GUIDE ASSY SIDE R from the attachment section of FRAME ASSY BOTTOM,
and remove GUIDE ASSY SIDE R.
REINSTALLATION
1. Match the protrusion of GUIDE ASSY SIDE R with the attachment section of
FRAME ASSY BOTTOM, insert the tension section of GUIDE ASSY SIDE R
into the groove of FRAME ASSY BOTTOM, and slide the lever of GUIDE ASSY
SIDE R to attach.
2. Match the protrusion of GUIDE SIDE L with the attachment section of FRAME
ASSY BOTTOM, insert the tension section of GUIDE ASSY SIDE L into the
groove of FRAME ASSY BOTTOM, and slide GUIDE ASSY SIDE L to the left
to attach.
3. Open GUIDE ASSY SIDE R and GUIDE ASSY SIDE L as far as possible, and
attach GEAR MANUAL to FRAME ASSY BOTTOM.
4. Attach GUIDE SIDE COVER to FRAME ASSY BOTTOM, fasten the hooks on
the left and right of GUIDE SIDE COVER, and fasten the hole at the center of
GUIDE SIDE COVER by the hook on FRAME ASSY BOTTOM to attach
GUIDE SIDE COVER.
5. Close COVER MSI.
Figure 4-29. Removal of GUIDE SIDE L and GUIDE ASSY SIDE R (1)
Figure 4-30. Removal of GUIDE SIDE L and GUIDE ASSY SIDE R (2)
Leg_Sec03_045EA
2)-1
2)-1
2)-2
2)-1
3)
Leg_Sec03_046EA
4)
5)-1
5)-2
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 336
4.2.3.6 PLATE BOTTOM ASSY MSI
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Remove MSI ASSY. (p329)
7. Remove SOLENOID PICK UP. (p344)
8. Remove ROLL ASSY MSI. (p331)
9. Remove the holes on PLATE BOTTOM 2 from the boss on PLATE BOTTOM
ASSY MSI while extending the attachment sections on the left and right of
PLATE BOTTOM 2.
10. Lift up PLATE BOTTOM ASSY MSI, and remove the holes on the left and right
of PLATE BOTTOM ASSY MSI from the left and right shafts of MSI ASSY.
11. Remove the right side of PLATE BOTTOM ASSY MSI from the right-side notch
of MSI ASSY, and remove PLATE BOTTOM ASSY MSI.
Figure 4-31. Removal of PLATE BOTTOM ASSY MSI
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
Leg_Sec03_047FA
CHECK POINT
10)-2
11)-1
11)-2
10)-1
9)
9)
[2)]
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 337
REINSTALLATION
1. Match the left side of PLATE BOTTOM ASSY MSI with the attachment position
on the left side of MSI ASSY, and insert the right side of PLATE BOTTOM
ASSY MSI from the notch on the right side of MSI ASSY.
2. nsert the left and right holes of PLATE BOTTOM ASSY MSI into the shafts on
the left and right of MSI ASSY, and attach PLATE BOTTOM ASSY MSI.
3. Insert the holes of PLATE BOTTOM 2 into the boss on PLATE BOTTOM ASSY
MSI to attach while extending the left and right attachment sections of PLATE
BOTTOM 2.
4. Attach ROLL ASSY MSI. (p331)
5. Attach SOLENOID PICK UP. (p344)
6. Attach MSI ASSY. (p329)
7. Attach FRAME ASSY-PH. (p352)
8. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
9. Attach COVER MSI. (p317)
10. Attach COVER ASSY LH. (p321)
11. Attach COVER ASSY RH. (p326)
CHECK
POINT
When performing the following work, work can be performed more
easily by slightly lifting up the rear of PLATE BOTTOM ASSY
MSI.
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 338
4.2.3.7 HOLDER ASSY RETARD MSI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove CHUTE MSI. (p334)
3. Unhook the hooks of the PAPER GUIDEs on the left and right sides fastened to
SHAFT ASSY MSI, slide each PAPER GUIDE to the outside, and remove
CHUTE ASSY PAPER GUIDE.
4. Unhook the hooks of CORE on the left and right sides fastening SHAFT ASSY
MSI, and slide each to the outside.
5. Remove ROLL MSI. (p333)
6. Remove HOLDER ASSY RETARD MSI from FRAME ASSY BOTTOM while
bending down the boss on both sides of HOLDER ASSY RETARD MSI.
Figure 4-32. Removal of HOLDER ASSY RETARD MSI (1)
CAUTION
When performing the following work, take care not to lose SPRING
RETARD MSI.
Leg_Sec03_508EB
4)-1
3)-2
3)-1
4)-2
4)-2
4)-1
3)-1
3)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 339
REINSTALLATION
1. Match SPRING RETARD MSI attached to HOLDER ASSY RETARD MSI with
the spring bearing of FRAME ASSY BOTTOM, and attach the bosses on both
sides of HOLDER ASSY RETARD MSI to FRAME ASSY BOTTOM while
bending down the bosses.
2. Attach ROLL MSI. (p333)
3. Slide each of the left- and right-side COREs to the inside, and fasten the CORE
hook to the groove on SHAFT ASSY MSI.
4. Slide each of the PAPER GUIDEs on the left and right sides to inside, attach
CHUTE ASSY PAPER GUIDE, and fasten the hooks on the PAPER GUIDEs to
the grooves on the SHAFT ASSY MSI.
5. Attach CHUTE MSI. (p334)
6. Attach FRAME ASSY-PH. (p352)
Figure 4-33. Removal of HOLDER ASSY RETARD MSI (2)
CAUTION
When SPRING RETARD MSI has come off from HOLDER ASSY
RETARD MSI, attach SPRING RETARD MSI to the boss on
HOLDER ASSY RETARD MSI, and then perform the following
work.
CAUTION
SPRING RETARD MSI must be properly matched with the boss on
the spring bearing of FRAME ASSY BOTTOM.
CAUTION
Make sure to install the FRAME ASSY-PH correctly by referring
the caution described in the REINSTALLATION of the 4.2.4.4
FRAME ASSY-PH (p.352).
Leg_Sec03_048EB
CAUTION
6)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 340
4.2.3.8 PLATE ASSY RETARD
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove CHUTE MSI. (p334)
3. Remove ROLL MSI. (p333)
4. Remove HOLDER ASSY RETARD MSI. (p338) Bend down PLATE ASSY
RETARD, remove the holes on the left and right from the boss on FRAME ASSY
BOTTOM, and remove PLATE ASSY RETARD.
5. Bend down PLATE ASSY RETARD, remove the holes on the left and right from
the boss on FRAME ASSY BOTTOM, and remove PLATE ASSY RETARD.
Figure 4-34. Removal of PLATE ASSY RETARD
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
When performing the following work, do not fold or bend PLATE
ASSY RETARD.
Leg_Sec03_049EA
5)-1
5)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 341
REINSTALLATION
1. Match the left and right U grooves of PLATE ASSY RETARD with the bosses on
the front of FRAME ASSY BOTTOM.
2. Turn the bosses aligned with the U-grooves as the fulcrum while bending down
PLATE ASSY RETARD, insert the bosses on the rear side of FRAME ASSY
BOTTOM into the left and right holes of PLATE ASSY RETARD, and attach
PLATE ASSY RETARD.
3. Attach HOLDER ASSY RETARD MSI. (p338)
4. Attach ROLL MSI. (p333)
5. Attach CHUTE MSI. (p334)
6. Attach FRAME ASSY-PH. (p352)
Figure 4-35. Reinstallation of PLATE ASSY RETARD
CAUTION
When performing the following work, do not fold or bend PLATE
ASSY RETARD.
Leg_Sec03_509EA
[1)]
[2)-1]
[2)-2]
[2)-1]
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 342
4.2.3.9 OIL DAMPER
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Remove MSI ASSY. (p329)
7. Unhook the hook on GEAR PICK UP fastened to SHAFT ASSY MSI from MSI
ASSY, and remove GEAR PICK UP.
8. Remove the 2 screws (silver, with flange, tapping, 8 mm) fastening DAMPER
BRACKET to the MSI ASSY.
9. Remove OIL DAMPER together with DAMPER BRACKET from MSI ASSY.
10. Remove OIL DAMPER from DAMPER BRACKET.
Figure 4-36. Removal of OIL DAMPER
Leg_Sec03_200FA
9)
8)
8)
7)-1
7)-2
10)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 343
REINSTALLATION
1. Match the hole on OIL DAMPER with the boss on DAMPER BRACKET, and
attach OIL DAMPER to DAMPER BRACKET.
2. Match the hole on DAMPER BRACKET with the boss on MSI ASSY, and attach
OIL DAMPER together with DAMPER BRACKET.
3. Fasten DAMPER BRACKET to MSI ASSY with the 2 screws (silver, with flange,
tapping, 8 mm).
4. Attach GEAR PICK UP to SHAFT ASSY MSI, and fasten the hook on GEAR
PICK UP to the groove on SHAFT ASSY MSI.
5. Attach MSI ASSY. (p329)
6. Attach FRAME ASSY-PH. (p352)
7. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
8. Attach COVER MSI. (p317)
9. Attach COVER ASSY LH. (p321)
10. Attach COVER ASSY RH. (p326)
CAUTION
When performing the following work, pay attention to the
attachment direction of OIL DAMPER.
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 344
4.2.3.10 SOLENOID PICK UP
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Remove MSI ASSY. (p329)
7. Unhook the hook on GEAR PICK UP fastened to SHAFT ASSY MSI from MSI
ASSY, and remove GEAR PICK UP.
8. Disconnect connector (P/J605) from SOLENOID PICK UP, and remove the
harness from the groove on MSI ASSY.
9. Remove the screw (silver, tapping, 8mm) fastening SOLENOID PICK UP to MSI
ASSY.
10. Remove SOLENOID PICK UP from MSI ASSY.
Figure 4-37. SRemoval of SOLENOID PICK UP
CAUTION
When performing the following work, leave the intermediate
connector on the harness side.
Leg_Sec03_050FA
9)
8)
7)-2
7)-1
10)
[3)]
Groove
Notch
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 345
REINSTALLATION
1. Match the hole on SOLENOID PICK UP with the boss on MSI ASSY, and attach
SOLENOID PICK UP.
2. Fasten SOLENOID PICK UP to MSI ASSY with the screw (silver, tapping,
8mm).
3. Connect connector (P/J605) to SOLENOID PICK UP, and route the harness in the
notch and groove on MSI ASSY.
4. Attach GEAR PICK UP to SHAFT ASSY MSI while pulling the lever on
SOLENOID PICK UP, and fasten the hook on GEAR PICK UP to the groove on
SHAFT ASSY MSI.
5. Attach MSI ASSY. (p329)
6. Attach FRAME ASSY-PH. (p352)
7. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
8. Attach COVER MSI. (p317)
9. Attach COVER ASSY LH. (p321)
10. Attach COVER ASSY RH. (p326)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 346
4.2.3.11 SENSOR PAPER EMPTY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Remove MSI ASSY. (p329)
7. Unhook the three hooks on SENSOR PAPER EMPTY fastened to FRAME ASSY
BOTTOM using a small screwdriver or similar tool, and turn ACTUATOR
EMPTY to remove SENSOR PAPER EMPTY.
8. Disconnect connector (P/J103) from SENSOR PAPER EMPTY.
REINSTALLATION
1. Connect connector (P/J103) to SENSOR PAPER EMPTY.
2. Turn ACTUATOR EMPTY to align the three hooks on SENSOR PAPER
EMPTY to the attachment position, and attach SENSOR PAPER EMPTY to
FRAME ASSY BOTTOM.
3. Attach MSI ASSY. (p329)
4. Attach FRAME ASSY-PH. (p352)
5. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
6. Attach COVER MSI. (p317)
7. Attach COVER ASSY LH. (p321)
8. Attach COVER ASSY RH. (p326) Figure 4-38. Removal of SENSOR PAPER EMPTY
Leg_Sec03_051FA
8)
7)-3
7)-1
7)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 347
4.2.3.12 ACTUATOR EMPTY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove FRAME ASSY-PH. (p352)
6. Remove MSI ASSY. (p329)
7. Remove GUIDE SIDE L and GUIDE ASSY SIDE R. (p335)
8. emove SENSOR PAPER EMPTY. (p346)
9. Remove the holes on PLATE BOTTOM 2 from the boss on PLATE BOTTOM
ASSY MSI while extending the attachment sections on the left and right of
PLATE BOTTOM 2.
10. Turn PLATE BOTTOM 2, remove the bosses on the left and right of PLATE
BOTTOM 2 from the notches of MSI ASSY, and remove PLATE BOTTOM 2.
11. Remove the groove on the left-side shaft on ACTUATOR EMPTY from the hook
on MSI ASSY, and draw out the right-side shaft on ACTUATOR EMPTY from
the hole on MSI ASSY.
12. Slide ACTUATOR EMPTY to the left, slide the shaft of ACTUATOR EMPTY
along the notch of MSI ASSY, and remove ACTUATOR EMPTY.
Figure 4-39. Removal of ACTUATOR EMPTY (1)
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CHECK
POINT
When performing the following work, connectors need not be
disconnected from SENSOR PAPER EMPTY.
CAUTION
When performing the following work, take care not to fold
ACTUATOR EMPTY.
Leg_Sec03_052FB
9)
10)
9)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 348
REINSTALLATION
1. Slide the actuator of ACTUATOR EMPTY into the clearance of MSI ASSY, slide
the shaft on ACTUATOR EMPTY along the notch on MSI ASSY, and attach
ACTUATOR EMPTY.
2. Insert the right-side shaft of ACTUATOR EMPTY into the hole on MSI ASSY,
and fasten the groove on the left-side shaft of ACTUATOR EMPTY to the hook
on MSI ASSY.
3. Insert the left and right bosses into the notch on MSI ASSY with PLATE
BOTTOM 2 raised 90, and attach PLATE BOTTOM 2.
4. Insert the holes of PLATE BOTTOM 2 into the boss on PLATE BOTTOM ASSY
MSI while extending the left and right attachment sections of PLATE BOTTOM
2.
5. Attach SENSOR PAPER EMPTY. (p346)
6. Attach GUIDE SIDE L and GUIDE ASSY SIDE R. (p335)
7. Attach MSI ASSY. (p329)
8. Attach FRAME ASSY-PH. (p352)
9. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
10. Attach COVER MSI. (p317)
11. Attach COVER ASSY LH. (p321)
12. Attach COVER ASSY RH. (p326)
Figure 4-40. Removal of ACTUATOR EMPTY (2)
CAUTION
Make sure that ACTUATOR EMPTY is firmly fastened to the
hook.
Leg_Sec03_053FB
CAUTION
11)-1
[2)]
12)
11)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 349
4.2.4 PH ASSY
4.2.4.1 COVER-PH
REMOVAL
1. Open COVER-PH.
2. Unhook the hooks on both the left and right sides fastening COVER-PH to
CHUTE ASSY-REAR, and remove COVER-PH.
REINSTALLATION
1. Match the two hooks under COVER-PH with CHUTE ASSY-REAR, attach
COVER-PH, and fasten with the hooks on both the left and right sides.
2. Close COVER-PH.
Figure 4-41. Removal of COVER-PH
Leg_Sec03_142EA
2)-1 2)-1
1)
2)-2
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 350
4.2.4.2 CHUTE ASSY-REAR
REMOVAL
1. Remove COVER-PH. (p349)
2. Open CHUTE ASSY-REAR.
3. Press the attaching portion on the right side of the CHUTE ASSY-REAR inward
with a flat-blade screwdriver or a similar tool, and remove the boss on the
attaching portion from the hole on the FRAME-PH to remove the CHUTE ASSY-
REAR.
REINSTALLATION
1. After inserting the boss on the left side of the CHUTE ASSY-REAR into the hole
on the left side of the FRAME-PH, insert the right boss on the CHUTE ASSY-
REAR into the hole on the right side of the FRAME-PH by sliding the right boss
from the obliquely upward.
2. Close CHUTE ASSY-REAR.
3. Attach COVER-PH. (p349)
Figure 4-42. Removal of CHUTE ASSY-REAR
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
Be careful not to damage the boss on the CHUTE ASSY-REAR
when performing the next procedure.
CAUTION
Be careful not to damage the boss on the CHUTE ASSY-REAR
when performing the next procedure.
Leg_Sec03_055EA
4)-2
[1)] 4)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 351
4.2.4.3 CHUTE-REAR UP, CHUTE-REAR LOW
REMOVAL
1. Remove CHUTE ASSY-REAR. (p350)
2. Remove the 2 screws (silver, with flange, tapping, 8 mm) fastening CHUTE-
REAR LOW to CHUTE-REAR UP.
3. Remove the concave portion on CHUTE-REAR LOW from the protrusion on
CHUTE-REAR UP, and remove CHUTE-REAR LOW from CHUTE-REAR UP.
REINSTALLATION
1. Match the hole on CHUTE-REAR LOW with the boss on CHUTE-REAR UP, and
insert the protrusion on CHUTE-REAR UP into the concave portion on CHUTE-
REAR LOW to attach.
2. Fasten CHUTE-REAR LOW to CHUTE-REAR UP with the 2 screws (silver, with
flange, tapping, 8 mm).
3. Attach CHUTE ASSY-REAR. (p350)
Figure 4-43. Removal of CHUTE-REAR UP and CHUTE-REAR LOW
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
The protrusion on CHUTE REAR UP must be inserted firmly into
the concave portion on CHUTE-REAR LOW.
Leg_Sec03_056FA
CAUTION
2)
3)-2
2)
3)-1
[1)]
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 352
4.2.4.4 FRAME ASSY-PH
REMOVAL
1. Remove COVER-PH. (p349)
2. Open CHUTE ASSY-REAR.
3. Remove the four screws (silver, with flange, 8 mm) that secure the FRAME
ASSY-PH to the main unit.
4. Close CHUTE ASSY-REAR.
5. Place the FRAME ASSY-PH a little away from the main unit together with the
CHUTE ASSY-REAR.
6. Disconnect P/J603 and P/J604 connectors and remove the FRAME ASSY-PH
together with the CHUTE ASSY-REAR.
7. Attach CHUTE ASSY-REAR. (p350)
Figure 4-44. Removal of FRAME ASSY-PH
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
Be careful not to pull the FRAME ASSY-PH too much when
removing it as it is connected with harnesses.
Leg_Sec03_057EA
3)
3)
3)
3)
2)
5)
7)
6)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 353
REINSTALLATION
1. Attach CHUTE ASSY-REAR. (p350)
2. Connect P/J603 and P/J604 connectors with the FRAME ASSY-PH open 90
degrees as shown in the figure.
3. Open CHUTE ASSY-REAR.
4. While pushing down the film part of the HOLDER ASSY RETARD MSI, match
FRAME ASSY-PH with the attachment position of the main unit.
5. Fasten FRAME ASSY-PH to the main unit with the 4 screws (silver, with flange,
8 mm).
6. Close CHUTE ASSY-REAR.
7. Attach COVER-PH. (p349)
Figure 4-45. Reinstallation of FRAME ASSY-PH
Figure 4-46. Check point after installing FRAME ASSY-PH
CAUTION
When performing the following procedure, be careful not to let the
harness caught between the main unit and the FRAME ASSY-PH.
CAUTION
Make sure to confirm that the film part of the HOLDER ASSY
RETARD MSI is located lateral to the FRAME ASSY-PH after
installing the FRAME ASSY-PH to the main unit. If the film part
gets through the inside of the FRAME ASSY-PH, a paper jam is
occurred by blocking a paper feeding path. (See Figure 4-46)
Leg_03_510EB
[2)]
[4)-1]
[4)-2]
OK
NG
HOLDER ASSY RETARD MSI Film part
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 354
4.2.4.5 CLUTCH ASSY REGI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Remove DRIVE ASSY-PH. (p365)
4. Disconnect the connector (P/J203) from CLUTCH ASSY REGI, and remove the
harness of CLUTCH ASSY REGI from the groove on FRAME ASSY-PH.
5. Remove the E-ring fastening CLUTCH ASSY REGI to FRAME ASSY-PH.
6. Remove CLUTCH ASSY REGI from FRAME ASSY-PH.
REINSTALLATION
1. Match the hole position of CLUTCH ASSY REGI with the D cut surface on the
shaft of ROLL-REGI METAL, and attach CLUTCH ASSY REGI so that the
protrusion of FRAME ASSY-PH enters the concave portion on CLUTCH ASSY
REGI.
2. Fasten CLUTCH ASSY REGI to FRAME ASSY-PH with the E-ring.
3. Route the harness of CLUTCH ASSY REGI in the groove on FRAME ASSY-PH,
and connect the connector (P/J203) to CLUTCH ASSY REGI.
4. Attach DRIVE ASSY-PH. (p365)
5. Attach MOTOR-PH. (p362)
6. Attach FRAME ASSY-PH. (p352)
Figure 4-47. Removal of CLUTCH ASSY REGI
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
When performing the following work, leave the intermediate
connector on the harness side.
Leg_Sec03_058FA
5)
6)
4)
[3)-1]
[3)-2]
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 355
4.2.4.6 ROLL-REGI METAL
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Remove DRIVE ASSY-PH. (p365)
4. Remove CLUTCH ASSY REGI. (p354)
5. Remove the two E-rings fastening GEAR-REGI from FRAME ASSY-PH, and
remove the two GEAR-REGIs.
6. Remove the left and right BEARING METALs fastening ROLL-REGI METAL
from FRAME ASSY-PH.
7. Open CHUTE ASSY-REAR.
8. Temporarily slide ROLL-REGI METAL to the left, draw out the shaft on ROLL-
REGI METAL from the right-side bearing on FRAME ASSY-PH, and remove
ROLL-REGI METAL.
REINSTALLATION
1. Insert the shaft left side on ROLL-REGI METAL into the left-side bearing on
FRAME ASSY-PH, and slide ROLL-REGI METAL to the right to attach.
2. Close CHUTE ASSY-REAR.
3. Match the double D cut surface of BEARING METAL with the left and right
bearings of FRAME ASSY-PH, attach BEARING METAL, and fasten ROLL-
REGI METAL.
4. Attach GEAR-REGI to the right side of the shaft on ROLL-REGI METAL and the
right side of the shaft on ROLL REGI RUBBER, and fasten with the E-ring.
5. Attach CLUTCH ASSY REGI. (p354)
6. Attach DRIVE ASSY-PH. (p365)
7. Attach MOTOR-PH. (p362)
8. Attach FRAME ASSY-PH. (p352)
Figure 4-48. Removal of ROLL-REGI METAL
Leg_Sec03_059FB
6)
5)-2
5)-1
6)
7)
8)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 356
4.2.4.7 ROLL REGI RUBBER
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Remove DRIVE ASSY-PH. (p365)
4. Remove CLUTCH ASSY REGI. (p354)
5. Remove the E-ring fastening GEAR-REGI on ROLL REGI RUBBER from
FRAME ASSY-PH, and remove GEAR-REGI.
6. Remove the right-side BEARING RUBBER and SPRING-REGI R (METAL)
fastening ROLL REGI RUBBER from FRAME ASSY-PH.
7. Remove the E-ring fastening ROLL REGI RUBBER from FRAME ASSY-PH,
and BEARING RUBBER and SPRING-REGI L (BLACK) on the left side.
8. Temporarily slide ROLL REGI RUBBER to the left, draw out the shaft on ROLL
REGI RUBBER from the right-side bearing on FRAME ASSY-PH, and remove
ROLL REGI RUBBER.
Figure 4-49. Removal of ROLL REGI RUBBER
Leg_Sec03_060FB
(BLACK)
(METAL)
8)
D cut surface
7)-2
7)-1
RIGHT
6)-1
5)-2
5)-1
6)-2
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EPSON AcuLaser CX11/CX11F Revision B
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REINSTALLATION
1. Insert the shaft left side on ROLL REGI RUBBER into the left-side bearing on
FRAME ASSY-PH, and slide ROLL REGI RUBBER to the right to attach.
2. Fasten ROLL REGI RUBBER to FRAME ASSY-PH by the left and right
BEARING RUBBER.
3. Attach SPRING-REGI R (METAL) to the boss on the right-side BEARING
RUBBER and the boss on the right-side bearing of FRAME ASSY-PH fastening
ROLL REGI RUBBER.
4. Attach SPRING-REGI L (BLACK) to the boss on the left-side BEARING
RUBBER and the boss on the left-side bearing of FRAME ASSY-PH fastening
ROLL REGI RUBBER.
5. Attach GEAR-REGI to the right side of the shaft on ROLL REGI RUBBER, and
fasten with the two E-rings on the left and right of the shaft.
6. Attach CLUTCH ASSY REGI. (p354)
7. Attach DRIVE ASSY-PH. (p365)
8. Attach MOTOR-PH. (p362)
9. Attach FRAME ASSY-PH. (p352)
CAUTION
Attach ROLL REGI RUBBER to FRAME ASSY-PH so that the D
cut surface of the shaft comes to the right side.
CAUTION
When performing the following work, take care not to attach
SPRING-REGI R (METAL) and SPRING-REGI L (BLACK) to
the wrong side (not to confuse left and right).
CAUTION
Make sure that SPRING-REGI R (METAL) and SPRING-REGI L
(BLACK) are inserted in the boss on the left and right BEARING
RUBBER and the bearing on FRAME ASSY-PH.
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4.2.4.8 ROLL ASSY-PRE REGI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Remove DRIVE ASSY-PH. (p365)
4. Remove CLUTCH ASSY PRE REGI. (p363)
5. Remove the E-rings fastening the right side of the shaft on ROLL ASSY-PRE
REGI from FRAME ASSY-PH.
6. Remove the left and right BEARING METALs fastening ROLL ASSY-PRE
REGI from FRAME ASSY-PH.
7. Open CHUTE ASSY-REAR.
8. Temporarily slide ROLL ASSY-PRE REGI to the left, draw out the shaft on
ROLL ASSY-PRE REGI from the right-side bearing on FRAME ASSY-PH, and
remove ROLL ASSY-PRE REGI.
REINSTALLATION
1. Insert the shaft left side on ROLL ASSY-PRE REGI into the left-side bearing on
FRAME ASSY-PH, and slide ROLL ASSY-PRE REGI to the right to attach.
2. Close CHUTE ASSY-REAR.
3. Match the double D cut surface of BEARING METAL with the left and right
bearings of FRAME ASSY-PH, attach BEARING METAL, and fasten ROLL
ASSY-PRE REGI.
4. Fasten the shaft right side of ROLL ASSY-PRE REGI with an E-ring.
5. Attach CLUTCH ASSY PRE REGI. (p363)
6. Attach DRIVE ASSY-PH. (p365)
7. Attach MOTOR-PH. (p362)
8. Attach FRAME ASSY-PH. (p352)
Figure 4-50. Removal of ROLL ASSY-PRE REGI CAUTION
Attach ROLL ASSY-PRE REGI to FRAME ASSY-PH so that the
D cut surface of the shaft comes to the left side.
Leg_Sec03_061FB
7)
8)
D cut surface
6)
6)
5)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 359
4.2.4.9 SENSOR OHP
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove the screw (silver, with flange, tapping, 8 mm) fastening BRACKET-
SENSOR OHP to FRAME ASSY-PH.
3. Remove BRACKET-SENSOR OHP together with SENSOR OHP from FRAME
ASSY-PH.
4. Disconnect connector (P/J101) from SENSOR OHP.
5. Remove the screw (silver, tapping, 8 mm) fastening SENSOR OHP to
BRACKET-SENSOR OHP.
6. Remove SENSOR OHP from BRACKET-SENSOR OHP.
REINSTALLATION
1. Match the boss on SENSOR OHP with the hole on BRACKET-SENSOR OHP,
and attach SENSOR OHP to BRACKET-SENSOR OHP.
2. Fasten SENSOR OHP to BRACKET-SENSOR OHP with the screw (silver,
tapping, 8 mm).
3. Connect connector (P/J101) to SENSOR OHP.
4. Match the hole on BRACKET-SENSOR OHP with the boss on FRAME ASSY-
PH, and attach BRACKET-SENSOR OHP together with SENSOR OHP.
5. Fasten BRACKET-SENSOR OHP to FRAME ASSY-PH with the screw (silver,
with flange, tapping, 8 mm).
6. Attach FRAME ASSY-PH. (p352)
Figure 4-51. Removal of SENSOR OHP
CAUTION
When performing the following work, take care not to remove
FRAME ASSY-PH and BRACKET-SENSOR OHP too far as they
are connected by harnesses.
Leg_Sec03_062FA
3)
4)
2)
5)
6)
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DI SASSEMBLY AND ASSEMBLY Printer 360
4.2.4.10 ACTUATOR-REGI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove the left-side shaft on ACTUATOR-REGI from the hook on FRAME
ASSY-PH.
3. Draw out the right-side shaft on ACTUATOR-REGI from the hole on FRAME
ASSY-PH, and remove ACTUATOR-REGI together with SPRING-ACTUATOR.
4. Remove SPRING-ACTUATOR from ACTUATOR-REGI.
REINSTALLATION
1. Attach SPRING-ACTUATOR to ACTUATOR-REGI.
2. Insert the right-side shaft on ACTUATOR-REGI into the hole on FRAME ASSY-
PH, and hook SPRING-ACTUATOR onto the notch on FRAME ASSY-PH.
3. Fasten the left-side shaft on ACTUATOR-REGI by the hook on FRAME ASSY-
PH.
4. Attach FRAME ASSY-PH. (p352)
Figure 4-52. Removal of ACTUATOR-REGI
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
SPRING-ACTUATOR must be hooked firmly on ACTUATOR-
REGI and FRAME ASSY-PH.
Leg_Sec03_064FA
CAUTION
2)
3)
4)
[3)]
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DI SASSEMBLY AND ASSEMBLY Printer 361
4.2.4.11 SENSOR REGI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Remove DRIVE ASSY-PH. (p365)
4. Unhook the three hooks fastening SENSOR REGI to FRAME ASSY-PH, down
ACTUATOR-REGI with your fingers press and remove SENSOR REGI.
5. Disconnect connector (P/J102) from SENSOR REGI.
REINSTALLATION
1. Connect connector (P/J102) to SENSOR REGI.
2. Press down ACTUATOR-REGI with your fingers, match the hooks on SENSOR
REGI with the attachment position, and attach to FRAME ASSY-PH.
3. Attach DRIVE ASSY-PH. (p365)
4. Attach MOTOR-PH. (p362)
5. Attach FRAME ASSY-PH. (p352)
Figure 4-53. Removal of SENSOR REGI
Leg_Sec03_065FB
4)-3
5)
4)-1
4)-2
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4.2.4.12 MOTOR-PH
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Unhook the two hooks fastening COVER-HARNESS to FRAME ASSY-PH, and
remove COVER-HARNESS.
3. Unclamp the clamp on DRIVE ASSY-PH, and remove the harness of MOTOR-
PH from the groove on FRAME ASSY-PH.
4. Remove the 2 screws (silver, with flange, 6 mm) fastening MOTOR-PH to
FRAME ASSY-PH.
5. Remove MOTOR-PH from FRAME ASSY-PH.
REINSTALLATION
1. Attach MOTOR-PH to FRAME ASSY-PH with the harness of MOTOR-PH
facing the front.
2. Fasten MOTOR-PH to FRAME ASSY-PH with the 2 screws (silver, with flange,
6 mm).
3. Route the harness of MOTOR-PH in the groove on FRAME ASSY-PH, and fasten
with the clamp on DRIVE ASSY-PH.
4. Match the boss and protrusion of COVER-HARNESS with the hole on FRAME
ASSY-PH, attach and fasten with the 2 hooks.
5. Attach FRAME ASSY-PH. (p352)
Figure 4-54. Removal of MOTOR-PH
CAUTION
When performing the following work, pay attention to the
attachment direction of MOTOR-PH.
Leg_Sec03_066FB
5)
Front side
3)
4)
4)
2)-1
2)-2
2)-1
3)
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4.2.4.13 CLUTCH ASSY PRE REGI
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Remove DRIVE ASSY-PH. (p365)
4. Disconnect the connector (P/J202) from CLUTCH ASSY REGI, and remove the
harness of CLUTCH ASSY REGI from the groove on FRAME ASSY-PH.
5. Remove the E-rings fastening CLUTCH ASSY PRE REGI to FRAME ASSY-PH.
6. Remove CLUTCH ASSY PRE REGI from FRAME ASSY-PH, and remove the
harness of CLUTCH ASSY PRE REGI from the hole on FRAME ASSY-PH.
REINSTALLATION
1. Insert the harness of CLUTCH ASSY PRE REGI into the hole on FRAME ASSY-
PH.
2. Match the hole position of CLUTCH ASSY PRE REGI with the D cut surface on
the shaft of ROLL ASSY-PRE REGI, and attach CLUTCH ASSY PRE REGI so
that the protrusion on FRAME ASSY-PH enters the concave portion on CLUTCH
ASSY PRE REGI.
3. Fasten CLUTCH ASSY PRE REGI to FRAME ASSY-PH with an E-ring.
4. Route the harness of CLUTCH ASSY PRE REGI in the groove on FRAME
ASSY-PH, and connect the connector (P/J202) to CLUTCH ASSY PRE REGI.
5. Attach DRIVE ASSY-PH. (p365)
6. Attach MOTOR-PH. (p362)
7. Attach FRAME ASSY-PH. (p352)
Figure 4-55. Removal of CLUTCH ASSY PRE REGI
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
When performing the following work, do not disconnect the relay
connectors.
Leg_Sec03_067FA
[4)]
4)
6)
5)
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4.2.4.14 SWITCH-PH DOOR
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Disconnect connector (P/J100) from SWITCH-PH DOOR.
3. Open CHUTE ASSY-REAR.
4. Unhook the two hooks fastening SWITCH-PH DOOR to FRAME ASSY-PH, and
remove SWITCH-PH DOOR.
REINSTALLATION
1. Open CHUTE ASSY-REAR.
2. Match the hooks on SWITCH-PH DOOR with the attachment position, and attach
to FRAME ASSY-PH.
3. Connect connector (P/J100) to SWITCH-PH DOOR.
4. Attach FRAME ASSY-PH. (p352) Figure 4-56. Removal of SWITCH-PH DOOR
Leg_Sec03_068FC
2)
4)-2
4)-1
3)
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4.2.4.15 DRIVE ASSY-PH
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Remove MOTOR-PH. (p362)
3. Unclamp the clamp on DRIVE ASSY-PH, and remove the harness.
4. Remove the 2 screws (silver, with flange, tapping, 8 mm) fastening DRIVE
ASSY-PH to FRAME ASSY-PH.
5. Remove DRIVE ASSY-PH from FRAME ASSY-PH.
REINSTALLATION
1. Match the hole on DRIVE ASSY-PH with the boss on FRAME ASSY-PH, and
attach DRIVE ASSY-PH.
2. Fasten DRIVE ASSY-PH to FRAME ASSY-PH with the 2 screws (silver, with
flange, tapping, 8 mm).
3. Fasten the harness with the clamp on DRIVE ASSY-PH.
4. Attach MOTOR-PH. (p362)
5. Attach FRAME ASSY-PH. (p352)
Figure 4-57. Removal of DRIVE ASSY-PH
CAUTION
When performing the following work, make sure that the gears on
CLUTCH ASSY REGI and CLUTCH ASSY PRE REGI are
correctly engaged.
Leg_Sec03_069FA
5)
4)
4)
3)
CLUTCH ASSY REGI
CLUTCH ASSY PRE REGI
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4.2.5 TRANSFER
4.2.5.1 CHUTE ASSY-FSR, COVER ASSY-RR 2ND
REMOVAL
CHUTE ASSY-FSR
1. Open CHUTE ASSY-FSR.
2. Press the hinge on CHUTE ASSY-FSR to the inside with a flat-blade screwdriver
or a similar tool, and remove CHUTE ASSY-FSR from the main unit.
3. Disconnect the connector (P/J620) from CHUTE ASSY-FSR connected to the
main unit.
Figure 4-58. Removal of CHUTE ASSY-FSR
CAUTION
When performing the following work, take care not to remove
CHUTE ASSY-FSR too far as it is connected by a harness.
CAUTION
When performing the following work, leave the intermediate
connector on the harness side.
Leg_Sec03_511RA
2)-1 2)-1
Produsion Produsion
2)-2
3)
1)
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COVER ASSY-RR 2ND
4. Remove COVER ASSY LH. (p321)
5. Unclamp the clamp fastening the harness of COVER ASSY-RR 2ND, and remove
the harness.
6. Disconnect connector (P/J621) connected to the main unit, and insert the
connector inside through the hole on the main unit.
7. Remove the 2 screws (silver, with flange, 8 mm) fastening COVER ASSY-RR
2ND to the main unit.
8. Remove COVER ASSY-RR 2ND from the main unit.
Figure 4-59. Removal of COVER ASSY-RR 2ND
CHECK
POINT
When HARNESS ASSY 2BTR SW need not be removed in the
following procedure, COVER ASSY-RR 2ND can be removed
without removing COVER ASSY LH by disconnecting connector
(P/J113) from SWITCH 2BTR COVER instead of connector (P/
J621).
CAUTION
When performing the following work, leave the intermediate
connector on the harness side.
Leg_Sec03_143RB
CHECK POINT
6)-2
6)-1
7)
8)
5)
7)
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REINSTALLATION
COVER ASSY-RR 2ND
1. Lead out the connector of the harness of COVER ASSY-RR 2ND from the hole on
the main unit.
2. Match the boss on COVER ASSY-RR 2ND with the hole on the main unit, and
attach COVER ASSY-RR 2ND.
3. Lead out the relay connector connected to the connector on CHUTE ASSY-FSR to
the outside from the left-side notch on COVER ASSY-RR 2ND.
4. Fasten COVER ASSY-RR 2ND to the main unit with the 2 screws (silver, with
flange, 8 mm).
5. Connect connector (P/J621) on the harness of COVER ASSY-RR 2ND to the
main unit, and fasten the harness by the clamp.
CHUTE ASSY-FSR.
6. Attach the connector (P/J620) on CHUTE ASSY-FSR connected to the main unit,
and insert the connector into the main unit from the left-side notch on COVER
ASSY-RR 2ND.
7. Fit the U groove on the both the left- and right-side hinges of CHUTE ASSY-FSR
into the shaft on CAM ASSY-2ND, and attach CHUTE ASSY-FSR to the main
unit.
8. Close CHUTE ASSY-FSR.
9. Attach COVER ASSY LH. (p321)
CAUTION
When performing the following work, take care to prevent the
harness from being sandwiched between the main unit and COVER
ASSY-RR 2ND.
ADJUSTMENT
REQUIRED
Be sure to lubricate the specified locations after replacing both the
CHUTE ASSY FSR and the FRAME ASSY 2ND with new ones at a
time.
Refer to Section 6.3.1.2 Lublication (p551).
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4.2.5.2 SENSOR FUSER IN
REMOVAL
1. Remove CHUTE ASSY-FSR. (p366)
2. Remove the 2 screws (silver, with washer, tapping, 8 mm) fastening DIODE
FUSER to CHUTE ASSY-FSR.
3. Remove DIODE FUSER from CHUTE ASSY-FSR.
4. Remove the screw (silver, with washer, tapping, 8 mm) fastening CHUTE-FSR
and PLATE DIS 2ND to CHUTE ASSY-FSR.
5. Remove PLATE DIS 2ND from CHUTE ASSY-FSR.
6. Remove CHUTE-FSR from CHUTE ASSY-FSR.
7. Disconnect connector (P/J111) from SENSOR FUSER IN.
8. Remove the screw (silver, tapping, 6 mm) fastening SENSOR FUSER IN to
CHUTE ASSY-FSR.
9. Remove SENSOR FUSER IN from CHUTE ASSY-FSR.
Figure 4-60. Removal of SENSOR FUSER IN (2)
Figure 4-61. Removal of SENSOR FUSER IN (1)
Leg_Sec03_145FA
9)
7)
8)
Leg_Sec03_144FB
CAUTION
6)
4)
5)
2)
2)
3)
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REINSTALLATION
1. Match the boss on SENSOR FUSER IN with the hole on CHUTE ASSY-FSR, and
attach SENSOR FUSER IN.
2. Fasten SENSOR FUSER IN to CHUTE ASSY-FSR with the screw (silver,
tapping, 6 mm).
3. Connect connector (P/J111) to SENSOR FUSER IN.
4. Insert the three protrusions on CHUTE-FSR into the holes on CHUTE ASSY-
FSR, match the holes on CHUTE-FSR with the boss on CHUTE ASSY-FSR, and
attach CHUTE-FSR.
5. Attach PLATE DIS 2ND to CHUTE ASSY-FSR.
6. Tighten and fasten both CHUTE-FSR and the right side of PLATE DIS 2ND to
CHUTE ASSY-FSR with the screw (silver, with washer, tapping, 8 mm).
7. Match DIODE FUSER with the concave portion on CHUTE ASSY-FSR, and
attach.
8. Fasten the right-side terminal of DIODE FUSER to CHUTE ASSY-FSR with the
screw (silver, with washer, tapping, 8 mm).
9. Fasten both the left-side terminal of DIODE FUSER and the left side of PLATE
DIS 2ND to CHUTE ASSY-FSR with the screw (silver, with washer, tapping, 8
mm).
10. Attach CHUTE ASSY-FSR. (p366)
CAUTION
When performing the following work, pay attention to the
attachment direction of DIODE FUSER.
Attach so that the white painted side of DIODE FUSER is on the
side where DIODE FUSER is screwed together with CHUTE-FSR.
CAUTION
When performing the following work, the terminal on DIODE
FUSER must be attached between the washer and the plate.
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4.2.5.3 FRAME ASSY-2ND
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
3. Remove 2ND BTR ASSY. (p374)
4. Remove PLATE BIAS-2ND ASSY. (p384)
5. Remove CAM ASSY-2ND. (p376)
6. Remove SPRING-2ND fastening both the left and right sides of FRAME ASSY-
2ND to the main unit.
Figure 4-62. Removal of FRAME ASSY-2ND (1)
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
Leg_Sec03_146RB
CAUTION CAUTION
6)
6)
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7. Remove the E-ring fastening the right-side shaft on FRAME ASSY-2ND to the
main unit, and slide BEARING-BRUSH CAM to the left.
8. Temporarily slide FRAME ASSY-2ND to the right, and draw out the shaft on
FRAME ASSY-2ND from the left-side bearing on the main unit, and remove
FRAME ASSY-2ND together with BEARING-BRUSH CAM.
9. Remove BEARING-BRUSH CAM from FRAME ASSY-2ND.
Figure 4-63. Removal of FRAME ASSY-2ND (2)
CAUTION
When performing the following work, take care not to drop or lose
BEARING-BRUSH CAM.
Leg_Sec03_147RB
7)-2
7)-1
9)
8)
[3)]
[1)]
9)
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REINSTALLATION
1. Attach BEARING-BRUSH CAM to the left-side bearing on the main unit.
2. Attach BEARING-BRUSH CAM to the right-side shaft on FRAME ASSY-2ND.
3. Insert the right-side shaft on FRAME ASSY-2ND into the right-side bearing on
the main unit, slide FRAME ASSY-2ND to the left, insert the flange of GEAR 27
on FRAME ASSY-2ND as far as possible into the gear of DRIVE ASSY BTR,
and attach FRAME ASSY-2ND.
4. Insert the right-side BEARING-BRUSH CAM on FRAME ASSY-2ND into the
right-side bearing on the main unit, and fasten with an E-ring.
5. Fasten both the left and right sides of FRAME ASSY-2ND to the main unit with
SPRING-2ND.
6. Attach CAM ASSY-2ND. (p376)
7. Attach PLATE BIAS-2ND ASSY. (p384)
8. Attach 2ND BTR ASSY. (p374)
9. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
10. Attach COVER ASSY RH. (p326)
ADJUSTMENT
REQUIRED
Be sure to lubricate the specified locations after replacing both the
CHUTE ASSY FSR and the FRAME ASSY 2ND with new ones at a
time.
Refer to Section 6.3.1.2 Lublication (p551).
CAUTION
When performing the following work, firmly hook SPRING-2ND
onto the concave portion on FRAME ASSY-2ND.
(Refer to Figure 4-63)
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4.2.5.4 2ND BTR ASSY
REMOVAL
1. Open COVER ASSY TOP.
2. Remove Photoconductor Unit.
3. Turn the levers on both the left and right sides of 2ND BTR ASSY towards you,
and unlock the lever lock from FRAME ASSY-2ND.
4. Hold the lever on 2ND BTR ASSY, draw out the right side of 2ND BTR ASSY
from FRAME ASSY-2ND, and then draw out the left side to remove 2ND BTR
ASSY from the main unit.
Figure 4-64. Removal of 2ND BTR ASSY
CAUTION
Do not touch the roller surface with bare hands.
CAUTION
When performing the following work, press LATCH ROTARY on
LATCH ASSY ROTARY to release the latch, turn FRAME ASSY-
ROTARY by hand, and move HOUSING ASSY-DEVE to prevent
it from contacting MAG ROLL.
Leg_Sec03_070RB
CAUTION
3)
3)
4)-2
4)-3
4)-1
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REINSTALLATION
1. Insert the left-side gear on 2ND BTR ASSY into the main unit, and then fit the left
and right bearings on 2ND BTR ASSY into FRAME ASSY-2ND to attach 2ND
BTR ASSY.
2. Turn the levers on both the left and right sides of 2ND BTR ASSY down, and
make FRAME ASSY-2ND lock the lever.
3. Attach Photoconductor Unit.
4. Close COVER ASSY TOP.
CAUTION
When performing the following work, press LATCH ROTARY
on LATCH ASSY ROTARY to release the latch, turn FRAME
ASSY-ROTARY by hand, and move HOUSING ASSY-DEVE
to prevent it from contacting MAG ROLL.
When performing the following work, the right-side shaft on
2ND BTR ASSY must be inserted into the bottom side of the
terminal on PLATE BIAS-2ND ASSY.
CAUTION
After attaching 2ND BTR ASSY, make sure that the levers on both
the left and right sides move smoothly up and down.
CAUTION
When replaced 2ND BTR ASSY with a new one, clear the life
counter to zero. (Refer to 6.4.1.1Maintenance Menu Items (p553))
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4.2.5.5 CAM ASSY-2ND
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
3. Remove 2ND BTR ASSY. (p374)
4. Remove PLATE BIAS-2ND ASSY. (p384)
5. Remove SENSOR 2BTR RETRACT. (p382)
6. Remove the E-ring fastening the right-side shaft on CAM ASSY-2ND to the main
unit, and slide BEARING to the left.
7. Temporarily slide CAM ASSY-2ND to the right, and draw out the shaft on CAM
ASSY-2ND from the left-side bearing on the main unit, and remove CAM ASSY-
2ND together with BEARING.
8. Remove BEARING from CAM ASSY-2ND.
Figure 4-65. Removal of CAM ASSY-2ND
CAUTION
When performing the following work, there is no need to remove
WIRE ASSY 2BTR from PLATE BIAS-2ND ASSY.
CAUTION
When performing the following work, there is no need to remove
SENSOR 2BTR RETRACT from BRACKET-SENSOR PHOTO.
CAUTION
When performing the following work, take care not to drop or lose
BEARING.
CHECK
POINT
When performing the following work, work can be performed more
easily by pressing FRAME ASSY-2ND in the direction of the arrow,
and releasing FRAME ASSY-2ND from the cam on CAM ASSY-
2ND.
Leg_Sec03_148RB
CAUTION
CAUTION
CHECK POINT CHECK POINT
8)
6)-1
6)-2 7)-1 7)-1
7)-2
RIGHT
8)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 377
REINSTALLATION
1. Attach BEARING to the left-side bearing on the main unit.
2. Attach BEARING to the right-side bearing on CAM ASSY-2ND.
3. Insert the right-side bearing on CAM ASSY-2ND into the right-side bearing on
the main unit, slide CAM ASSY-2ND to the left, and attach CAM ASSY-2ND
together with BEARING.
4. Insert the right-side BEARING on CAM ASSY-2ND into the right-side bearing
on the main unit, and fasten with an E-ring.
5. Remove SENSOR 2BTR RETRACT. (p382)
6. Attach PLATE BIAS-2ND ASSY. (p384)
7. Attach 2ND BTR ASSY. (p374)
8. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
9. Attach COVER ASSY RH. (p326)
CHECK
POINT
When performing the following work, work can be performed more
easily by pressing FRAME ASSY-2ND in the direction of the arrow,
and releasing FRAME ASSY-2ND from the cam on CAM ASSY-
2ND. (Refer to Figure 4-65)
CAUTION
Make sure that the cam on CAM ASSY-2ND is matched with the
cam receptacle on FRAME ASSY-2ND. (Refer to Figure 4-65)
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4.2.5.6 SWITCH 2BTR COVER
REMOVAL
1. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
2. Disconnect the connector (P/J113) from SWITCH 2BTR COVER.
3. Remove the screw (silver, tapping, 6 mm) fastening BRACKET-SWITCH 2ND to
COVER-RR 2ND.
4. Remove BRACKET-SWITCH 2ND from COVER-RR 2ND together with
SWITCH 2BTR COVER.
5. Unhook the two hooks fastening SWITCH 2BTR COVER to BRACKET-
SWITCH 2ND, and remove SWITCH 2BTR COVER.
REINSTALLATION
1. Match the hooks on SWITCH 2BTR COVER with the attachment position, and
attach to BRACKET-SWITCH 2ND.
2. Match the hole on BRACKET-SWITCH 2ND with the boss on COVER-RR 2ND,
and attach together with SWITCH 2BTR COVER.
3. Fasten BRACKET-SWITCH 2ND to COVER-RR 2ND with the screw (silver,
tapping, 6 mm).
4. Connect the connector (P/J113) to SWITCH 2BTR COVER.
5. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
Figure 4-66. Removal of SWITCH 2BTR COVER
Leg_Sec03_071FA
5)-2
2)
3)
5)-1
4)
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EPSON AcuLaser CX11/CX11F Revision B
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4.2.5.7 SENSOR ASSY ADC
REMOVAL
1. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
2. Remove the 2 screws (silver, with washer, tapping, 8 mm) fastening SENSOR
ASSY ADC to the main unit.
3. Remove SENSOR ASSY ADC from the main unit.
4. Disconnect connector (P/J431) from SENSOR ASSY ADC.
REINSTALLATION
1. Connect connector (P/J431) to SENSOR ASSY ADC.
2. Match the boss on SENSOR ASSY ADC with the hole on the main unit, and
attach SENSOR ASSY ADC.
3. Fasten SENSOR ASSY ADC to the main unit with the 2 screws (silver, with
washer, tapping, 8 mm).
4. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
Figure 4-67. Removal of SENSOR ASSY ADC
CAUTION
When performing the following work, take care not to remove
SENSOR ASSY ADC too far as it is connected by a harness.
Leg_Sec03_072RB
4)
2)
2)
3)
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
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4.2.5.8 HOLDER-ADC 2ND
REMOVAL
1. Remove COVER ASSY RH.(p326)
2. Remove COVER FUSER. (p311)
3. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
4. Remove 2ND BTR ASSY. (p374)
5. Remove PLATE BIAS-2ND.(p384)
6. Remove SENSOR 2BTR RETRACT. (p382)
7. Remove CAM ASSY-2ND. (p376)
8. Remove SPRING-2ND fastening both the left and right sides of FRAME ASSY-
2ND to the main unit. (p371)
9. Remove FUSER ASSY. (p415)
10. Disconnect connector (P/J431) from SENSOR ASSY ADC.
11. Remove the two screws (silver, with flange, 8 mm) that secure the HOLDER-ADC
2ND to the main unit.
12. Remove the HOLDER-ADC 2ND from the main unit together with the SENSOR ASSY
ADC.
13. Remove the two screws (silver with washer, tapping, 8 mm) that secure the SENSOR
ASSY ADC to the HOLDER-ADC 2ND.
14. Remove the SENSOR ASSY ADC from the HOLDER-ADC 2ND.
Figure 4-68. Removal of HOLDER-ADC 2ND
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
Leg_Sec03_512RA
14)
13)
13)
12)
[3)]
11)
11)
10)
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EPSON AcuLaser CX11/CX11F Revision B
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REINSTALLATION
1. Attach the SENSOR ASSY ADC to the HOLDER-ADC 2ND matching the
boss on the SENSOR ASSY ADC with the hole on the HOLDER-ADC 2ND.
2. Secure the SENSOR ASSY ADC to the HOLDER-ADC 2ND with the two
screws (silver, with washer, tapping, 8 mm).
3. Route the harness on the HOLDER-ADC 2ND as shown in Figure 4-67, and
attach the HOLDER-ADC 2ND to the main unit together with the SENSOR
ASSY ADC matching the protrusion of the HOLDER-ADC 2ND with the hole
on the main unit.
4. Secure the HOLDER-ADC 2ND to the main unit with the two screws (silver, with
flange, 8 mm).
5. Connect P/J431 to the SENSOR ASSY ADC.
6. Attach FUSER ASSY. (p415)
7. Fasten both the left and right sides of FRAME ASSY-2ND to the main unit with
SPRING-2ND. (p371)
8. Attach CAM ASSY-2ND. (p376)
9. Attach SENSOR 2BTR RETRACT. (p382)
10. Attach PLATE BIAS-2ND. (p384)
11. Attach 2ND BTR ASSY. (p374)
12. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
13. Attach COVER FUSER. (p311)
14. Attach COVER ASSY RH. (p326)
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4.2.5.9 SENSOR 2BTR RETRACT
REMOVAL
1. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
2. Disconnect connector (P/J112) from SENSOR 2BTR RETRACT.
3. Remove the screw (silver, with flange, 8 mm) fastening BRACKET-SENSOR
PHOTO to the main unit.
4. Remove BRACKET-SENSOR PHOTO from the main unit together with
SENSOR 2BTR RETRACT.
5. Unhook the three hooks fastening SENSOR 2BTR RETRACT to BRACKET-
SENSOR PHOTO, and remove SENSOR 2BTR RETRACT.
REINSTALLATION
1. Match the hooks on SENSOR 2BTR RETRACT with the attachment position, and
attach to BRACKET-SENSOR PHOTO.
2. Match the hole on BRACKET-SENSOR PHOTO with the boss on the main unit,
and attach BRACKET-SENSOR PHOTO together with SENSOR 2BTR
RETRACT.
3. Fasten BRACKET-SENSOR PHOTO to the main unit with the screw (silver, with
flange, 8mm).
4. Connect connector (P/J112) to SENSOR 2BTR RETRACT.
5. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
Figure 4-69. Removal of SENSOR 2BTR RETRACT
CAUTION
The shutter of CAM ASSY-2ND must be inserted inside the sensor
on SENSOR 2BTR RETRACT.
Leg_Sec03_073RB
CAUTION
5)-2
2)
4)
3)
5)-1
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4.2.5.10 SENSOR IBT RETRACT
REMOVAL
1. Remove OP PANEL. (p320)
2. Remove COVER INNER TOP. (p324)
3. Disconnect connector (P/J107) from SENSOR IBT RETRACT.
4. Remove the screw (silver, with flange, 6 mm) fastening BRACKET-SENSOR
CLN to the main unit.
5. Remove BRACKET-SENSOR CLN from the main unit together with SENSOR
IBT RETRACT.
6. Unhook the three hooks fastening SENSOR IBT RETRACT to BRACKET-
SENSOR CLN, and remove SENSOR IBT RETRACT.
REINSTALLATION
1. Match the hooks on SENSOR IBT RETRACT with the attachment position, and
attach to BRACKET-SENSOR CLN.
2. Match the hole on BRACKET-SENSOR CLN with the boss on the main unit, and
attach BRACKET-SENSOR CLN together with SENSOR IBT RETRACT.
3. Fasten BRACKET-SENSOR CLN to the main unit with the screw (silver, with
flange, 6 mm).
4. Connect connector (P/J107) to SENSOR IBT RETRACT.
5. Attach COVER INNER TOP. (p324)
6. Attach OP PANEL. (p320)
Figure 4-70. Removal of SENSOR IBT RETRACT
CAUTION
The shutter of CAM ASSY-IBT CL must be inserted inside the
sensor on SENSOR IBT RETRACT.
Leg_Sec03_074FA
CAUTION
6)-1
3)
4)
5)
6)-2
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4.2.5.11 PLATE BIAS-2ND ASSY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
3. Remove 2ND BTR ASSY. (p374)
4. Remove the 2 screws (silver, with flange, tapping, 6 mm) fastening PLATE BIAS-
2ND ASSY to the main unit.
5. Unclamp the clamp fastening WIRE ASSY 2BTR, and slightly release PLATE
BIAS-2ND ASSY from the main unit.
6. Remove the screw (silver, tapping, 6 mm) fastening the terminal of WIRE ASSY
2BTR to PLATE BIAS-2ND ASSY.
7. Remove WIRE ASSY 2BTR from PLATE BIAS-2ND ASSY, and remove
PLATE BIAS-2ND ASSY.
Figure 4-71. Removal of PLATE BIAS-2ND ASSY
CAUTION
When performing the following work, take care not to remove
PLATE BIAS-2ND ASSY too far as it is connected by WIRE ASSY
2BTR.
Leg_Sec03_150RB
5)-2
4)
4)
E ring
SHAFT-CENT 2ND
7)
6)
5)-1
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EPSON AcuLaser CX11/CX11F Revision B
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REINSTALLATION
1. Attach WIRE ASSY 2BTR to PLATE BIAS-2ND ASSY.
2. Fasten the terminal of WIRE ASSY 2BTR to PLATE BIAS-2ND ASSY with the
screw (silver, tapping, 6 mm).
3. Match the boss on PLATE BIAS-2ND ASSY with the hole on the main unit, and
attach PLATE BIAS-2ND ASSY.
4. Fasten PLATE BIAS-2ND ASSY to the main unit with the 2 screws (silver, with
flange, tapping, 6 mm), and fasten WIRE ASSY 2BTR with the clamp.
5. Attach 2ND BTR ASSY. (p374)
6. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
7. Attach COVER ASSY RH. (p326)
CAUTION
When performing the following work, route WIRE ASSY 2BTR
connected to PLATE BIAS-2ND ASSY so that it does not come into
contact with CAM ASSY-2ND.
CHECK
POINT
When the E-ring on FRAME ASSY-2ND is contacting the PLATE
BIAS-2ND ASSY and is difficult to attach, turn SHAFT-CENT
2ND to facilitate attachment.
EPSON AcuLaser CX11/CX11F Revision B
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4.2.5.12 CAM ASSY-IBT CL
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove OP PANEL. (p320)
4. Remove COVER INNER TOP. (p324)
5. Remove PWBA MCU. (p432)
6. Remove SENSOR IBT RETRACT. (p383)
7. Remove the left and right E-rings fastening CAM ASSY-IBT CL to the main unit.
8. Remove the left and right BEARING-BRUSH CAMs fastening CAM ASSY-IBT
CL to the main unit.
9. Temporarily slide CAM ASSY-IBT CL to the left, and draw out the shaft of CAM
ASSY-IBT CL from the right-side bearing on the main unit to remove CAM
ASSY-IBT CL.
REINSTALLATION
1. Insert the shaft left side of CAM ASSY-IBT CL into the left-side bearing of the
main unit, slide CAM ASSY-IBT CL to the right, and attach CAM ASSY-IBT CL.
2. Fasten CAM ASSY-IBT CL to the main unit by the left and right BEARING-
BRUSH CAMs.
3. Fasten CAM ASSY-IBT CL to the main unit by the left and right E-rings.
4. Attach SENSOR IBT RETRACT. (p383)
5. Attach PWBA MCU. (p432)
6. Attach COVER INNER TOP. (p324)
7. Attach OP PANEL. (p320)
8. Attach COVER ASSY LH. (p321)
9. Attach COVER ASSY RH. (p326)
Figure 4-72. Removal of CAM ASSY-IBT CL
CAUTION
When performing the following work, there is no need to remove
SENSOR IBT RETRACT from BRACKET-SENSOR CLN.
CAUTION
The shutter of CAM ASSY-IBT CL must be inserted inside the
sensor on SENSOR IBT RETRACT.
Leg_Sec03_075EB
9)
7)
8)
8)
7)
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4.2.6 XERO
4.2.6.1 SENSOR TR-0
REMOVAL
1. Open COVER ASSY TOP.
2. Remove Photoconductor Unit.
3. Remove the screw (silver, with flange, 10mm) fastening SENSOR TR-0 to
PLATE-TR-0.
4. Remove SENSOR TR-0 from PLATE-TR-0.
5. Disconnect connector (P/J108) from SENSOR TR-0.
REINSTALLATION
1. Connect connector (P/J108) to SENSOR TR-0.
2. Match the hole on SENSOR TR-0 with the boss on PLATE-TR-0, and attach
SENSOR TR-0.
3. Fasten SENSOR TR-0 to PLATE-TR-0 with the screw (silver, with flange,
10mm).
4. Attach Photoconductor Unit.
5. Close COVER ASSY TOP.
Figure 4-73. Removal of SENSOR TR-0
Leg_Sec03_076EA
4)
3)
5)
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4.2.6.2 GUIDE CRU ASSY D
REMOVAL
1. Remove 2ND BTR ASSY. (p374)
2. Remove COVER ASSY LH. (p321)
3. Remove PWBA MCU. (p432)
4. Remove CHASSIS ASSY ESS. (p440)
5. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
6. Remove FUSER LOCK SWITCH. (p417)
7. Remove SENSOR TR-0. (p387)
8. Remove the 2 screws (silver, with flange, tapping, 6 mm) fastening PLATE-TR-0
to GUIDE CRU ASSY D and GUIDE CRU ASSY AD.
9. Remove PLATE-TR-0 from GUIDE CRU ASSY D and GUIDE CRU ASSY AD.
Figure 4-74. Removal of GUIDE CRU ASSY D (1)
CHECK
POINT
When performing the following work, connectors need not be
disconnected from PWBA ESS.
Leg_Sec03_077RA
6)
6)
7)
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EPSON AcuLaser CX11/CX11F Revision B
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10. Unclamp the clamp fastening HARNESS-ASSY XERO on the left side of the
main unit.
11. Remove the 5 screws (silver, with flange, tapping, 6 mm) fastening GUIDE CRU
ASSY D to the main unit.
12. Remove GUIDE CRU ASSY D from the main unit.
REINSTALLATION
1. Insert HARNESS-ASSY XERO into the hole on the left side of the main unit, and
match the boss on GUIDE CRU ASSY D into the hole on the main unit to attach
GUIDE CRU ASSY D.
2. Fasten GUIDE CRU ASSY D to the main unit with the 5 screws (silver, with
flange, tapping, 6 mm).
3. Fasten HARNESS-ASSY XERO on the left side of the main unit with the clamp.
4. Attach PLATE-TR-0 to GUIDE CRU ASSY D and GUIDE CRU ASSY AD.
5. Fasten PLATE-TR-0 to GUIDE CRU ASSY D and GUIDE CRU ASSY AD with
the 2 screws (silver, with flange, tapping, 6 mm).
6. Attach SENSOR TR-0. (p387)
7. Attach FUSER LOCK SWITCH. (p417)
8. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
9. Attach CHASSIS ASSY ESS. (p440)
10. Attach PWBA MCU. (p432)
11. Attach COVER ASSY LH. (p321)
12. Attach 2ND BTR ASSY. (p374) Figure 4-75. Removal of GUIDE CRU ASSY D (2)
CAUTION
Lightly open/close COVER ASSY TOP, and check operation of the
coupling on MOT ASSY P/R.
Leg_Sec03_078RC
MOT ASSY P/R
9)
9)
9)
9)
9)
8)
10)
EPSON AcuLaser CX11/CX11F Revision B
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4.2.6.3 LATCH ASSY D
REMOVAL
1. Remove 2ND BTR ASSY. (p374)
2. Remove COVER ASSY LH. (p321)
3. Remove PWBA MCU. (p432)
4. Remove CHASSIS ASSY ESS. (p440)
5. Remove SENSOR TR-0. (p387)
6. Remove GUIDE CRU ASSY D. (p388)
7. Remove ANTENNA ASSY. (p391)
8. Unhook SPRING-TORSION D from the hook on GUIDE CRU ASSY D.
9. Slightly rotate LATCH ASSY D together with SPRING-TORSION D in the
direction of the arrow so that they escape the notch on GUIDE CRU ASSY D to
remove.
10. Remove SPRING-TORSION D from LATCH ASSY D.
REINSTALLATION
1. Attach SPRING-TORSION D to LATCH ASSY D.
2. Attach LATCH ASSY D to GUIDE CRU ASSY D together with SPRING-
TORSION D, and insert the bottom front side of LATCH ASSY D into the notch
on GUIDE CRU ASSY D.
3. Hook SPRING-TORSION D onto the hook on GUIDE CRU ASSY D.
4. Attach ANTENNA ASSY. (p391)
5. Attach GUIDE CRU ASSY D. (p388)
6. Attach SENSOR TR-0. (p387)
7. Attach CHASSIS ASSY ESS. (p440)
8. Attach PWBA MCU. (p432)
9. Attach COVER ASSY LH. (p321)
10. Attach 2ND BTR ASSY. (p374)
Figure 4-76. Removal of LATCH ASSY D
CAUTION
SPRING-TORSION D must be firmly attached onto the hooks on
LATCH ASSY D and GUIDE CRU ASSY D.
Leg_Sec03_201FA
CAUTION
8)
10)
9)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 391
4.2.6.4 ANTENNA ASSY
REMOVAL
1. Remove 2ND BTR ASSY. (p374)
2. Remove COVER ASSY LH. (p321)
3. Remove PWBA MCU. (p432)
4. Remove CHASSIS ASSY ESS. (p440)
5. Remove SENSOR TR-0. (p387)
6. Remove GUIDE CRU ASSY D. (p388)
7. Unhook the hook fastening ARM-COUPLING to GUIDE CRU ASSY D, and
remove ARM-COUPLING from the shaft on GUIDE CRU ASSY D together with
SPRING-TORSION ARM.
8. Turn ARM-COUPLING 90, and remove ARM-COUPLING.
Figure 4-77. Removal of ANTENNA ASSY (1)
Leg_Sec03_079FB
CAUTION
8)-2
8)-1
7)
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DI SASSEMBLY AND ASSEMBLY Printer 392
9. Unhook the hook fastening ANTENNA ASSY to GUIDE CRU ASSY D, and
remove ANTENNA ASSY.
10. Disconnect connector (P/J109) from ANTENNA ASSY.
REINSTALLATION
1. Connect connector (P/J109) to ANTENNA ASSY.
2. Match the boss on GUIDE CRU ASSY D with the hole on ANTENNA ASSY,
attach ANTENNA ASSY, and fasten with a hook.
3. Attach SPRING-TORSION ARM to ARM-COUPLING, and insert the shaft on
LINK-COUPLING into the long oblong hole on ARM-COUPLING.
4. Turn ARM-COUPLING 90, attach ARM-COUPLING to the shaft on GUIDE
CRU ASSY D, fasten with a hook, and hook SPRING-TORSION ARM onto the
notch of GUIDE CRU ASSY D.
5. Attach GUIDE CRU ASSY D. (p388)
6. Attach SENSOR TR-0. (p387)
7. Attach CHASSIS ASSY ESS. (p440)
8. Attach PWBA MCU. (p432)
9. Attach COVER ASSY LH. (p321)
10. Attach 2ND BTR ASSY. (p374)
Figure 4-78. Removal of ANTENNA ASSY (2)
CAUTION
When unhooking the hook fastening ANTENNA ASSY, take care
not to damage the hook.
CAUTION
SPRING-TORSION ARM must be firmly hooked onto the shaft of
ARM-COUPLING and LATCH ASSY D.
Leg_Sec03_080FA
10)
9)-1
9)-2
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EPSON AcuLaser CX11/CX11F Revision B
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4.2.6.5 GUIDE CRU ASSY AD
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove 2ND BTR ASSY. (p374)
3. Remove FRAME ASSY-PH. (p352)
4. Remove BCR CLN XERO ASSY. (p399)
5. Remove SENSOR TR-0. (p387)
6. Remove the 2 screws (silver, with flange, tapping, 6 mm) fastening PLATE-TR-0
to GUIDE CRU ASSY D and GUIDE CRU ASSY AD.
7. Remove PLATE-TR-0 from GUIDE CRU ASSY D and GUIDE CRU ASSY AD.
Figure 4-79. Removal of GUIDE CRU ASSY AD (1)
Leg_Sec03_081RA
7)
6)
6)
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8. Remove WIRE ASSY BTR, WIRE ASSY IBT and WIRE ASSY BCR from
GUIDE CRU ASSY AD.
9. Remove the screw (silver, with flange, tapping, 6 mm) fastening WIRE ASSY
DTN to GUIDE CRU ASSY AD.
10. Remove WIRE ASSY DTN from GUIDE CRU ASSY AD.
11. Remove SPRING-LATCH hooked onto the main unit and the stud of GUIDE
CRU ASSY AD.
12. Remove the screw (silver, with flange, tapping, 6 mm) fastening both PLATE-
ASSY GND and GUIDE CRU ASSY AD to the main unit, and remove PLATE-
ASSY GND.
Figure 4-80. Removal of GUIDE CRU ASSY AD (2)
13. Remove the 7 screws (silver, with flange, tapping, 6 mm) fastening GUIDE CRU
ASSY AD to the main unit.
14. Draw out the protrusion on GUIDE CRU ASSY AD from the hole on the main
unit, and remove GUIDE CRU ASSY AD.
Figure 4-81. Removal of GUIDE CRU ASSY AD (3)
Leg_Sec03_082RB
11)
8)
8)
8) 9)
10)
Leg_Sec03_083RB
14)
13)
13)
13)
13)
13)
13)
13)
12)-2
12)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 395
REINSTALLATION
1. Match the protrusion and boss on GUIDE CRU ASSY AD with the hole on the
main unit, and attach GUIDE CRU ASSY AD.
2. Fasten GUIDE CRU ASSY AD to the main unit with the 7 screws (silver, with
flange, tapping, 6 mm).
3. Attach PLATE-ASSY GND to the main unit, and tighten together with GUIDE
CRU ASSY AD with the screw (silver, with flange, tapping, 6 mm).
4. Attach SPRING-LATCH onto the main unit and the stud on GUIDE CRU ASSY
AD.
5. Attach WIRE ASSY DTN to GUIDE CRU ASSY AD.
6. Fasten WIRE ASSY DTN to GUIDE CRU ASSY AD with the screw (silver, with
flange, tapping, 6 mm).
7. Attach WIRE ASSY BTR, WIRE ASSY IBT and WIRE ASSY BCR to GUIDE
CRU ASSY AD.
8. Attach PLATE-TR-0 to GUIDE CRU ASSY D and GUIDE CRU ASSY AD.
9. Fasten PLATE-TR-0 to GUIDE CRU ASSY D and GUIDE CRU ASSY AD with
the 2 screws (silver, with flange, tapping, 6 mm).
10. Attach SENSOR TR-0. (p387)
11. Attach BCR CLN XERO ASSY. (p399)
12. Attach FRAME ASSY-PH. (p352)
13. Attach 2ND BTR ASSY. (p374)
14. Attach COVER ASSY RH. (p326)
CHECK
POINT
When performing the following work, work can be performed more
easily with LEVER-LATCH PR on GUIDE CRU ASSY AD closed.
Table 4-7. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
A (508) Ready Entirely Fogged in Black FIP-P18
D (504) Ready
Uneven Density/Thin-
Spot
FIP-P16
G (506) Ready Normal printing ---
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 396
4.2.6.6 LEVER-LATCH PR
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove 2ND BTR ASSY. (p374)
3. Remove FRAME ASSY-PH. (p352)
4. Remove BCR CLN XERO ASSY. (p399)
5. Remove SENSOR TR-0. (p387)
6. Remove GUIDE CRU ASSY AD. (p393)
7. Turn LEVER-LATCH PR in the direction of the arrow, match the notch on
LEVER-LATCH PR with the protrusion on the boss of GUIDE CRU ASSY AD,
and remove LEVER-LATCH PR.
REINSTALLATION
1. Match the notch on LEVER-LATCH PR with the protrusion on the boss of
GUIDE CRU ASSY AD, and attach LEVER-LATCH PR.
2. Attach GUIDE CRU ASSY AD. (p393)
3. Attach SENSOR TR-0. (p387)
4. Attach BCR CLN XERO ASSY. (p399)
5. Attach FRAME ASSY-PH. (p352)
6. Attach 2ND BTR ASSY. (p374)
7. Attach COVER ASSY RH. (p326)
Figure 4-82. Removal of LEVER-LATCH PR
Leg_Sec03_202FA
7)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 397
4.2.6.7 CAP-PLATE PR, PLATE-ASSY PR
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove 2ND BTR ASSY. (p374)
3. Remove FRAME ASSY-PH. (p352)
4. Remove BCR CLN XERO ASSY. (p399)
5. Remove SENSOR TR-0. (p387)
6. Remove GUIDE CRU ASSY AD. (p393)
7. Remove LEVER-LATCH PR. (p396)
8. Turn PLATE-ASSY PR in the direction of the arrow, match the notch on PLATE-
ASSY PR with the protrusion on GUIDE CRU ASSY AD, and remove PLATE-
ASSY PR together with CAP-PLATE PR.
9. Unhook the hook on CAP-PLATE PR, and remove CAP-PLATE PR from
PLATE-ASSY PR.
REINSTALLATION
1. Attach CAP-PLATE PR to PLATE-ASSY PR.
2. Match the notch on PLATE-ASSY PR with the protrusion on GUIDE CRU ASSY
AD, and attach PLATE-ASSY PR together with CAP-PLATE PR.
3. Attach LEVER-LATCH PR. (p396)
4. Attach GUIDE CRU ASSY AD. (p393)
5. Attach SENSOR TR-0. (p387)
6. Attach BCR CLN XERO ASSY. (p399)
7. Attach FRAME ASSY-PH. (p352)
8. Attach 2ND BTR ASSY. (p374)
9. Attach COVER ASSY RH. (p326)
Figure 4-83. Removal of CAP-PLATE PR and PLATE-ASSY PR
CAUTION
When performing the following work, pay attention to the
attachment direction of CAP-PLATE PR.
Leg_Sec03_203FA
8)
9)-2
9)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 398
4.2.6.8 LATCH ASSY AD
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove 2ND BTR ASSY. (p374)
3. Remove FRAME ASSY-PH. (p352)
4. Remove BCR CLN XERO ASSY. (p399)
5. Remove SENSOR TR-0. (p387)
6. Remove GUIDE CRU ASSY AD. (p393)
7. Unhook SPRING-TORSION AD from the hook on GUIDE CRU ASSY AD.
8. Remove LATCH ASSY AD together with SPRING-TORSION AD from GUIDE
CRU ASSY AD.
9. Remove SPRING-TORSION AD from LATCH ASSY AD.
REINSTALLATION
1. Attach SPRING-TORSION AD to LATCH ASSY AD.
2. Attach LATCH ASSY AD together with SPRING-TORSION AD to GUIDE CRU
ASSY AD.
3. Hook SPRING-TORSION AD onto the hook on GUIDE CRU ASSY AD.
4. Attach GUIDE CRU ASSY AD. (p393)
5. Attach SENSOR TR-0. (p387)
6. Attach BCR CLN XERO ASSY. (p399)
7. Attach FRAME ASSY-PH. (p352)
8. Attach 2ND BTR ASSY. (p374)
9. Attach COVER ASSY RH. (p326)
Figure 4-84. Removal of LATCH ASSY AD
CAUTION
SPRING-TORSION AD must be firmly attached onto the hooks on
LATCH ASSY AD and GUIDE CRU ASSY AD.
(Do not attach SPRING-TORSION AD in the reverse direction)
Leg_Sec03_204FA
CAUTION
8)
9)
7)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 399
4.2.6.9 BCR CLN XERO ASSY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove FRAME ASSY-PH. (p352)
3. Disconnect connector (P/J617) from BCR CLN XERO ASSY on the right side of
the main unit.
4. Unclamp the clamp on the right side of the main unit, and move the harness on
BCR CLN XERO ASSY to inside the main unit from the hole on the right side of
the main unit.
5. Remove the 2 screws (silver, with flange, 6 mm) fastening BCR CLN XERO
ASSY to the main unit.
6. Remove BCR CLN XERO ASSY from the main unit.
REINSTALLATION
1. Match the boss on BCR CLN XERO ASSY with the hole on the main unit, and
attach BCR CLN XERO ASSY.
2. Fasten BCR CLN XERO ASSY to the main unit with the 2 screws (silver, with
flange, 6 mm).
3. Take out the harness of BCR CLN XERO ASSY to the outside from the hole on
the right side of the main unit, and connect connector (P/L617) for BCR CLN
XERO ASSY to the harness.
4. Fasten the harness on BCR CLN XERO ASSY with the clamp on the right side of
the main unit.
5. Attach FRAME ASSY-PH. (p352)
6. Attach COVER ASSY RH. (p326)
Figure 4-85. Removal of BCR CLN XERO ASSY
CAUTION
When performing the following work, press LATCH ROTARY on
LATCH ASSY-ROTARY to release the latch, turn FRAME ASSY-
ROTARY by hand, and move HOUSING ASSY-DEVE to prevent
contact with MAG ROLL.
CAUTION
When performing the following work, press LATCH ROTARY on
LATCH ASSY-ROTARY to release the latch, turn FRAME ASSY-
ROTARY by hand, and move HOUSING ASSY-DEVE to prevent
contact with MAG ROLL.
Leg_Sec03_084EB
6)
5)
5)
4)
4)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 400
4.2.6.10 SENSOR TNER FULL
REMOVAL
1. Remove FRAME ASSY-PH. (p352)
2. Disconnect connector (P/J126) from SENSOR TNER FULL.
3. Unhook the two hooks fastening SENSOR TNER FULL to the main unit, and
remove SENSOR TNER FULL.
REINSTALLATION
1. Match the hook on SENSOR TNER FULL with the attachment position, and
attach to the main unit.
2. Connect connector (P/J126) to SENSOR TNER FULL.
3. Attach FRAME ASSY-PH. (p352)
Figure 4-86. Removal of SENSOR TNER FULL
Leg_Sec03_183EB
2)
3)-1
3)-2
3)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 401
4.2.7 ROS
4.2.7.1 ROS ASSY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove COVER INNER LOWOW. (p327)
6. Remove FRAME ASSY-PH.(p352)
7. Remove CLEANER ASSY. (p403)
8. Disconnect P/J601 and P/J602 connectors of the ROS ASSY.
9. Remove the five screws (silver, with flange, 10 mm) that secure the ROS ASSY to
the main unit.
10. Lift the ROS ASSY a little to remove the boss of the assy. from the hole of the
main unit, and remove the ROS ASSY toward rear of the main unit.
Figure 4-87. Removal of ROS ASSY
CAUTION
When performing the subsequent procedures, be sure to perform
the followings to avoid touching the MAG ROLL; Unlock the
LATCH ROTARY of the LATCH ASSY-ROTARY and turn the
FRAME ASSY-ROTARY with your hand to move the Housing
ASSY-DEVE.
Leg_Sec03_086RC
FRONT REAR
9)
9)
8)
10)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 402
REINSTALLATION
1. Match the boss on ROS ASSY with the hole on the main unit, and attach ROS
ASSY.
2. Fasten ROS ASSY to the main unit with the 5 screws (silver, with flange, 10mm).
3. Connect connector (P/J601) and connector (P/J602) to ROS ASSY.
4. Attach CLEANER ASSY. (p403)
5. Attach FRAME ASSY-PH. (p352)
6. Attach COVER INNER L. (p327)
7. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
8. Attach COVER MSI. (p317)
9. Attach COVER ASSY LH. (p321)
10. Attach COVER ASSY RH. (p326)
CAUTION
When performing the following work, press LATCH ROTARY on
LATCH ASSY-ROTARY to release the latch, turn FRAME ASSY-
ROTARY by hand, and move HOUSING ASSY-DEVE to prevent
contact with MAG ROLL.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 403
4.2.7.2 CLEANER ASSY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove the 2 screws (silver, with flange, 10mm) fastening GUIDE-ROS CLN to
the main unit.
3. Remove GUIDE-ROS CLN from the main unit.
4. Remove CLEANER ASSY from the main unit.
REINSTALLATION
1. Align CLEANER ASSY with the rails on the main unit, and insert.
2. Match the boss on GUIDE-ROS CLN with the hole on the main unit, and attach.
3. Fasten GUIDE-ROS CLN to the main unit with the 2 screws (silver, with flange,
10mm).
4. Attach COVER ASSY RH. (p326)
Figure 4-88. Removal of CLEANER ASSY
Leg_Sec03_087RA
4)
3)
2)
2)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 404
4.2.8 DEVE
4.2.8.1 LATCH ASSY-ROTARY
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove LV/HVPS. (p435)
3. Remove the 3 screws (silver, with flange, tapping, 8 mm) fastening LATCH
ASSY-ROTARY to the main unit.
4. Unhook the three hooks fastening LATCH ASSY-ROTARY to the main unit, and
remove LATCH ASSY-ROTARY.
REINSTALLATION
1. Match the hook on LATCH ASSY-ROTARY with the attachment position, and
attach to the main unit.
2. Fasten LATCH ASSY-ROTARY to the main unit with the 3 screws (silver, with
flange, tapping, 8 mm).
3. Attach LV/HVPS. (p435)
4. Attach COVER ASSY LH. (p321)
Figure 4-89. Removal of LATCH ASSY-ROTARY
CAUTION
Pay attention to the levers and springs inside LATCH ASSY-
ROTARY as they easily come loose.
When a part on LATCH ASSY-ROTARY comes off, referring to
the assembly drawing, assemble the part, and attach LATCH
ASSY-ROTARY to the main unit.
Leg_Sec03_088RA
CAUTION
3)
3)
3)
4)-2
4)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 405
4.2.8.2 ANTENNA ASSY-CTRG
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove ANTENNA CTRG. (p407)
3. Remove the 2 screws (silver, with flange, tapping, 8 mm) fastening ANTENNA
ASSY-CTRG to the main unit.
4. Press the boss fastening ANTENNA ASSY-CTRG to the main unit, and remove
ANTENNA ASSY-CTRG.
REINSTALLATION
1. Remove the toner cartridge overlaying the attachment position of ANTENNA
ASSY-CTRG.
2. Match the boss on ANTENNA ASSY-CTRG with the attachment position, and
attach to the main unit.
3. Press ANTENNA ASSY-CTRG from the inside of the main unit (hole on FRAME
ASSY-ROTARY), and firmly insert the boss on ANTENNA ASSY-CTRG into
the hole on the main unit.
4. Fasten ANTENNA ASSY-CTRG to the main unit with the 2 screws (silver, with
flange, tapping, 8 mm).
5. Attach ANTENNA CTRG. (p407)
6. Attach COVER ASSY RH. (p326)
Figure 4-90. Removal of ANTENNA ASSY-CTRG
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
Leg_Sec03_089RA
4)-2
[3)]
4)-1 4)-1
3)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 406
7. Attach the ET Cartridges.
Figure 4-91. LEVER LATCH Position
CAUTION
When installing the ET Cartridge, be careful not to sandwich the
LEVER LATCH between the cartridge and the main unit as shown
in the left figure below. Install the ET cartridges correctly as shown
in the right figure below.
CAUTION
Be sure to clean the ROS ASSY window with the CLEANER ASSY
after installing the ET Cartridges.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 407
4.2.8.3 ANTENNA CTRG
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Disconnect connector (P/J106) from ANTENNA CTRG.
3. Unhook the hook fastening ANTENNA CTRG to ANTENNA ASSY-CTRG, and
remove ANTENNA ASSY-CTRG.
REINSTALLATION
1. Match the boss on ANTENNA ASSY-CTRG with the hole on ANTENNA CTRG,
attach ANTENNA CTRG, and fasten with a hook.
2. Connect connector (P/J106) to ANTENNA CTRG.
3. Attach COVER ASSY RH. (p326)
Figure 4-92. Removal of ANTENNA CTRG
Leg_Sec03_091EC
2)
3)-2
3)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 408
4.2.8.4 HOLDER ASSY-BIAS
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove WIRE ASSY DEVE connected to HOLDER ASSY-BIAS.
3. Unhook the hook on HOLDER ASSY-BIAS from the main unit, and slide down,
match the protrusion on HOLDER ASSY-BIAS with the notch on the main unit,
and remove HOLDER ASSY-BIAS.
REINSTALLATION
1. Match the protrusion on HOLDER ASSY-BIAS with the notch of the attachment
hole on the main unit, and attach, and slide HOLDER ASSY-BIAS upwards and
fasten with a hook.
2. Attach WIRE ASSY DEVE to HOLDER ASSY-BIAS.
3. Attach COVER ASSY RH. (p326)
Figure 4-93. Removal of HOLDER ASSY-BIAS
Leg_Sec03_092RA
3)-2
3)-1
2)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 409
4.2.8.5 SENSOR ROTARY HOME POSI
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove LV/HVPS. (p435)
3. Remove the screw (silver, with flange, 6 mm) fastening BRACKET SENSOR to
the main unit.
4. Remove BRACKET SENSOR from the main unit together with SENSOR
ROTARY HOME POSI.
5. Disconnect connector (P/J105) from SENSOR ROTARY HOME POSI.
6. Unhook the three hooks fastening SENSOR ROTARY HOME POSI to
BRACKET SENSOR, and remove SENSOR ROTARY HOME POSI.
REINSTALLATION
1. Match the hooks on SENSOR ROTARY HOME POSI with the attachment
position, and attach to BRACKET SENSOR.
2. Connect connector (P/J105) to SENSOR ROTARY HOME POSI.
3. Match the hole on BRACKET SENSOR with the boss on the main unit, and attach
BRACKET SENSOR together with SENSOR ROTARY HOME POSI.
4. Fasten BRACKET SENSOR to the main unit with the screw (silver, with flange, 6
mm).
5. Attach LV/HVPS. (p435)
6. Attach COVER ASSY LH. (p321)
Figure 4-94. Removal of SENSOR ROTARY HOME POSI
Leg_Sec03_093RA
6)-1
6)-2
4)
3)
5)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 410
4.2.8.6 HOUSING ASSY-DEVE K, HOUSING ASSY-DEVE Y,
HOUSING ASSY-DEVE M, HOUSING ASSY-DEVE C
REMOVAL
1. Remove the Toner Cartridge.
2. Remove COVER ASSY RH. (p326)
3. Remove COVER ASSY TOP. (p308)
4. Remove 2ND BTR ASSY. (p374)
5. Remove FRAME ASSY-PH. (p352)
6. Remove BCR CLN XERO ASSY. (p399)
7. Remove SENSOR TR-0. (p387)
8. Remove GUIDE CRU ASSY AD. (p393)
9. Press LATCH ROTARY on LATCH ASSY-ROTARY to release the latch, turn
FRAME ASSY-ROTARY by hand, and move HOUSING ASSY-DEVE to a
position where is easy to work.
Figure 4-95. Removal of HOUSING ASSY-DEVE (1)
CAUTION
When removing the Toner Cartridge, put several sheets of copy
paper on COVER FRONT ASSY U and other parts to prevent
them from getting dirty.
Before removing HOUSING ASSY-DEVE, be sure to wipe off
any residual toner on it.
When wiping off the residual toner on HOUSING ASSY-
DEVE, take care to prevent any toner from static cling to the
sensors on HOUSING ASSY-DEVE.
WARNING
Do not vacuum off spilled toner using an usual vacuum cleaner
because there is a possibility of taking fire.
CAUTION
After moving HOUSING ASSY-DEVE, make sure that FRAME
ASSY-ROTARY is firmly locked by LATCH ROTARY.
Leg_Sec03_094EB
9)-2
9)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 411
10. Unhook the hook on PIVOT AD fastening the right side of HOUSING ASSY-
DEVE to FRAME ASSY-ROTARY, and remove PIVOT AD.
11. Remove the screw (silver, with flange, tapping, 8mm) fastening PIVOT ASSY
fastening the left side of HOUSING ASSY-DEVE to FRAME ASSY-ROTARY,
and remove PIVOT ASSY.
12. Lift up the right side of HOUSING ASSY-DEVE, remove the gear on the left side
of HOUSING ASSY-DEVE from the gear on FRAME ASSY-ROTARY, and
remove HOUSING ASSY-DEVE.
Figure 4-96. Removal of HOUSING ASSY-DEVE (2)
CAUTION
Leg_Sec03_095RB
CHECK POINT
Thin
Thick
10)-2
10)-1
11)-2
11)-1
12)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 412
REINSTALLATION
1. Match the gear on the left side of HOUSING ASSY-DEVE of the same color as
the indicated color on FRAME ASSY-ROTARY with the gear on FRAME ASSY-
ROTARY, and attach HOUSING ASSY-DEVE.
2. Match the hole on HOUSING ASSY-DEVE with the attachment hole on the left
side of FRAME ASSY-ROTARY, insert the shaft on PIVOT ASSY, and fasten
the left side of HOUSING ASSY-DEVE with the screw (silver, with flange,
tapping, 8 mm).
3. Match the hole on HOUSING ASSY-DEVE with the attachment hole on the right
side of FRAME ASSY-ROTARY, insert the shaft of PIVOT AD, and fasten the
hook on PIVOT AD to attach HOUSING ASSY-DEVE.
4. Attach GUIDE CRU ASSY AD. (p393)
5. Attach SENSOR TR-0. (p387)
6. Attach BCR CLN XERO ASSY. (p399)
7. Attach FRAME ASSY-PH. (p352)
8. Attach 2ND BTR ASSY. (p374)
9. Attach COVER ASSY TOP. (p308)
10. Attach COVER ASSY RH. (p326)
11. Attach the Toner Cartridge.
Figure 4-97. LEVER LATCH Position
CAUTION
Holes are provided in the protrusion portion on FRAME ASSY-
ROTARY for preventing mis-insertion of HOUSING ASSY-DEVE.
The attachment positions of each color of HOUSING ASSY-DEVE
is indicated as K, Y, M, and C on FRAME ASSY-ROTARY.
CAUTION
The spring under both sides of the bottom of HOUSING ASSY-
DEVE must be placed firmly on the spring receptacle of
FRAME ASSY-ROTARY.
A spring having a thick right side and a thin left side is used as
the spring under HOUSING ASSY-DEVE.
CAUTION
Removed PIVOT ADs should not be re-used; only new PIVOT ADs
in the KIT should be used.
CAUTION
When installing the ET Cartridge, be careful not to sandwich the
LEVER LATCH between the cartridge and the main unit as shown
in the left figure below. Install the ET cartridges correctly as shown
in the right figure below.
CAUTION
Be sure to clean the ROS ASSY window with the CLEANER
ASSY after installing the ET Cartridges.
Be sure to reset the life counter of the Housing ASSY-DEVE
after replacing it with a new one.
(See 6.4.1.1 Maintenance Menu Items (p553))
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 413
4.2.8.7 FRAME ASSY-ROTARY
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove FUSER ASSY. (p415)
4. Remove COVER ASSY TOP. (p308)
5. Remove 2ND BTR ASSY. (p374)
6. Remove COVER MSI. (p317)
7. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
8. Remove COVER INNER TOP. (p324)
9. Remove PWBA MCU. (p432)
10. Remove LV/HVPS. (p435)
11. Remove CHASSIS ASSY ESS. (p440)
12. Remove DRIVE ASSY PRO. (p421)
13. Remove MOT ASSY MAG. (p423)
14. Remove LATCH ASSY-ROTARY. (p404)
15. Remove SENSOR ROTARY HOME POSI. (p409)
16. Remove FRAME ASSY-PH. (p352)
17. Remove BCR CLN XERO ASSY. (p399)
18. Remove SENSOR TR-0. (p387)
19. Remove GUIDE CRU ASSY D. (p388)
20. Remove GUIDE CRU ASSY AD. (p393)
21. Remove HOUSING ASSY-DEVE. (p410)
22. Remove the three screws (silver, with flange, 6 mm) that secure the BRACKET
ASSY 2ND GEAR to the main unit.
Figure 4-98. Removal of FRAME ASSY-ROTARY
Leg_Sec03_096RA
28)
27)
26) 25)
25)
22)
22)
18)
22)
28)
24)
24)
26)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 414
23. Remove the BRACKET ASSY 2ND GEAR and the GEAR 2ND from the main
unit.
24. Remove the two screws (silver, with flange, 6 mm) that secure the SHAFT ASSY-
ROTARY to the right side of the main unit.
25. Remove the two screws (silver, with flange, 6 mm) that secure the SHAFT ASSY-
ROTARY to the left side of the main unit.
26. Remove the SHAFT ASSY-ROTARY from the both sides of the main unit.
27. Remove the FRAME ASSY-ROTARY upward together with the BEARING
BALL.
28. Remove the BEARING BALL from the FRAME ASSY-ROTARY.
REINSTALLATION
1. Attach the BEARING BALL to the FRAME ASSY-ROTARY.
2. Attach the FRAME ASSY-ROTARY to the main unit placing its gear side to the
left.
3. Attach the SHAFT ASSY-ROTARY to the main unit inserting its shaft into the
hole of the FRAME ASSY-ROTARY (both right and left).
4. Secure the SHAFT ASSY-ROTARY attached to the left side of the main unit with
the two screws (silver, with flange, 6 mm).
5. Secure the SHAFT ASSY-ROTARY attached to the right side of the main unit
with the two screws (silver, with flange, 6 mm).
6. Attach the BRACKET ASSY 2ND GEAR and the GEAR 2ND to the main unit.
7. Secure the BRACKET ASSY 2ND GEAR to the main unit with the three screws
(silver, with flange, 6 mm).
8. Attach HOUSING ASSY-DEVE . (p410)
9. Attach GUIDE CRU ASSY AD. (p393)
10. Attach GUIDE CRU ASSY D. (p388)
11. Attach SENSOR TR-0. (p387)
12. Attach BCR CLN XERO ASSY. (p399)
13. Attach FRAME ASSY-PH. (p352)
14. Attach SENSOR ROTARY HOME POSI. (p409)
15. Attach LATCH ASSY-ROTARY.(p404)
16. Attach MOT ASSY MAG. (p423)
17. Attach DRIVE ASSY PRO. (p421)
18. Attach CHASSIS ASSY ESS. (p440)
19. Attach LV/HVPS. (p435)
20. Attach PWBA MCU. (p432)
21. Attach COVER INNER TOP. (p324)
22. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
23. Attach COVER MSI. (p317)
24. Attach 2ND BTR ASSY. (p374)
25. Attach COVER ASSY TOP. (p308)
26. Attach FUSER ASSY. (p415)
27. Attach COVER ASSY LH. (p321)
28. Attach COVER ASSY RH. (p326)
CAUTION
When performing the following procedure, be careful not to lose the
BEARING BALL as it may come off.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 415
4.2.9 FUSER
4.2.9.1 FUSER ASSY
REMOVAL
FUSER ASSY
1. Open COVER FUSER.
2. Release the COVER TOP SIDE L from the hook of the COVER FUSER GUIDE,
and turn the COVER FUSER GUIDE 90 degrees in the direction of the arrow.
3. Move the levers on both sides of the FUSER ASSY upward to unlock and remove
the FUSER ASSY.
Actuator
4. Pull out the shaft of the Actuator with the Chute of the FUSER ASSY opened, and
remove the Actuator together with the Spring.
5. Remove the Spring from the Actuator.
Figure 4-99. Removal of FUSER ASSY
CAUTION
Be extremely careful not to burn your hand when handling the
FUSER section.
COVER TOP
SIDE L
COVER FUSER GUIDE
Hook
3)-2
3)-1
3)-1
2)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 416
REINSTALLATION
Actuator
1. Attach the Spring to the Actuator.
2. Insert the shaft of the Actuator with the Chute of the FUSER ASSY opened, and
attach the Actuator together with the Spring.
FUSER ASSY
3. Attach the FUSER ASSY to the main unit matching the connector and boss of the
FUSER ASSY with the connector and the hole of the main unit, and push the
levers on the both sides of the FUSER ASSY to secure it to the main unit.
4. Return the COVER FUSER GUIDE to its original position, and secure the
COVER TOP SIDE L with the hook of the COVER FUSER GUIDE.
5. Close COVER FUSER.
Figure 4-100. NIP Release Lever Fixing Parts
CAUTION
Be sure to reset the life counter of the FUSER ASSY after replacing
it with a new one.
(See 6.4.1.1 Maintenance Menu Items (p553))
Leg_Sec03_160EA
4)-1
4)-2
5)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 417
4.2.9.2 FUSER LOCK SWITCH
REMOVAL
1. Remove FUSER ASSY. (p415)
2. Remove COVER ASSY LH. (p321)
3. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
4. Disconnect the connector (P/J128, blue) from FUSER LOCK SWITCH.
5. Unclamp the two clamps fastening the harness on FUSER LOCK SWITCH to
remove the harness, and put the connector of FUSER LOCK SWITCH to the
inside the main unit from the hole on the main unit.
6. Remove the screw (silver, with flange, tapping, 6 mm) fastening FUSER LOCK
SWITCH to the main unit.
7. Slide FUSER LOCK SWITCH to the right, unhook the hook on FUSER LOCK
SWITCH from the hole on the main unit, and remove FUSER LOCK SWITCH.
Figure 4-101. Removal of FUSER LOCK SWITCH
CAUTION
When performing the following work, leave the intermediate
connector on the harness side.
CAUTION
When performing the following, take care not to damage FUSER
LOCK SWITCH by falling or dropping it.
Leg_Sec03_519RB
5)-1
4)
6)
5)-1
5)-2
7)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 418
REINSTALLATION
1. Match the protrusion and hook on FUSER LOCK SWITCH with the hole on the
main unit, slide FUSER LOCK SWITCH to the left, and attach FUSER LOCK
SWITCH.
2. Putting your hand beneath FUSER LOCK SWITCH to prevent it from dropping,
fasten FUSER LOCK SWITCH with the screw (silver, with flange, tapping, 6
mm).
3. Bring out the connector on FUSER LOCK SWITCH to the outside from the hole
on the main unit.
4. Attach the connector (P/J128, blue) to FUSER LOCK SWITCH, and fasten the
harness on FUSER LOCK SWITCH with the two clamps.
5. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
6. Attach COVER ASSY LH. (p321)
7. Attach FUSER ASSY. (p415)
CAUTION
When performing the following, take care not to damage FUSER
LOCK SWITCH by falling or dropping it.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 419
4.2.9.3 HARNESS ASSY MCU C/L
REMOVAL
1. Remove FUSER ASSY. (p415)
2. Remove COVER ASSY LH. (p321)
3. Remove CHASSIS ASSY ESS. (p440)
4. Disconnect the connector (black-and-white) from PWBA FUSER CONT.
5. Disconnect connector (P417) from PWBA MCU.
6. Remove the 2 screws (silver, with flange, 6 mm) fastening BRACKET-RIZ to the
main unit, remove the harness from the clamp, and remove BRACKET-RIZ from
the main unit.
7. Draw out HARNESS ASSY MCU C/L from BRACKET-RIZ while pressing the
claw on HARNESS ASSY MCU C/L.
REINSTALLATION
1. Insert the claw on HARNESS ASSY MCU C/L into the hole on BRACKET-RIZ
to attach.
2. Fasten BRACKET-RIZ to the main unit with the 2 screws (silver, with flange, 6
mm), and fasten each harness with the clamps.
3. Attach the harness (yellow) to the connector (P417) on PWBA MCU.
4. Connect the harness (black-and-white) to PWBA FUSER CONT.
5. Attach CHASSIS ASSY ESS. (p440)
6. Attach COVER ASSY LH. (p321)
7. Attach FUSER ASSY. (p415)
Figure 4-102. Removal of HARNESS ASSY MCU C/L
CAUTION
The claw on HARNESS ASSY MCU C/L is easily broken. Take
care not to press it too much.
Leg_Sec03_520RB
7)-1
7)-2
6)-2
5)
6)-1
6)-2 4)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 420
4.2.10 DRIVE
4.2.10.1 DRIVE ASSY BTR
REMOVAL
1. Remove 2ND BTR ASSY. (p374)
2. Remove COVER ASSY LH. (p321)
3. Remove PWBA MCU. (p432)
4. Remove CHASSIS ASSY ESS. (p440)
5. Remove SENSOR TR-0. (p387)
6. Remove GUIDE CRU ASSY D. (p388)
7. Remove CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
8. Remove the 2 screws (silver, with flange, 6mm) fastening DRIVE ASSY BTR to
the main unit.
9. Remove DRIVE ASSY BTR from the main unit.
REINSTALLATION
1. Match the shaft on DRIVE ASSY BTR with the hole on the main unit, and attach
DRIVE ASSY BTR.
2. Fasten DRIVE ASSY BTR to the main unit with the 2 screws (silver, with flange,
6mm).
3. Attach CHUTE ASSY-FSR and COVER ASSY-RR 2ND. (p366)
4. Attach GUIDE CRU ASSY D. (p388)
5. Attach SENSOR TR-0. (p387)
6. Attach CHASSIS ASSY ESS. (p440)
7. Attach PWBA MCU. (p432)
8. Attach COVER ASSY LH. (p321)
9. Attach 2ND BTR ASSY. (p374)
Figure 4-103. Removal of DRIVE ASSY BTR
Leg_Sec03_098RB
8)
8)
9)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 421
4.2.10.2 DRIVE ASSY PRO
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove OP PANEL. (p320)
3. Remove COVER INNER TOP. (p324)
4. Disconnect connector (P/J411,P/J414) from the PWBA MCU.
5. Unclamp the harness on DRIVE ASSY PRO on the left side of the main unit from
the clamp. If the harness is difficult to remove, remove PWBA MCU. (p432)
6. Remove the 4 screws (silver, with flange, 6 mm) fastening DRIVE ASSY PRO to
the main unit.
7. Remove DRIVE ASSY PRO from the main unit.
REINSTALLATION
1. Inset the motor section and harness on DRIVE ASSY PRO into the hole on the
main unit, match the hole on DRIVE ASSY PRO with the boss on the main unit,
and attach DRIVE ASSY PRO.
2. Fasten DRIVE ASSY PRO to the main unit with the 4 screws (silver, with flange,
6 mm).
3. Fasten the harness on DRIVE ASSY PRO with the clamp on the left side of the
main unit.
4. Connect connector (P/J411,P/J414) to the PWBA MCU.
5. Attach COVER INNER TOP. (p324)
6. Attach OP PANEL. (p320)
7. Attach COVER ASSY LH. (p321)
Figure 4-104. Removal of DRIVE ASSY PRO
Leg_Sec03_099EA
5)
7)
6)
6)
6)
6)
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 422
4.2.10.3 MOT ASSY FSR
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Disconnect connector (P/J404) from the PWBA MCU.
3. Unclamp the clamp fastening the harness on MOT ASSY FSR and remove the
harness.
4. Remove the 2 screws (silver, with flange, 4mm) fastening MOT ASSY FSR to the
main unit.
5. Remove MOT ASSY FSR from the main unit.
REINSTALLATION
1. Attach MOT ASSY FSR to the main unit.
2. Fasten MOT ASSY FSR to the main unit with the 2 screws (silver, with flange,
4mm).
3. Connect the (P/J404) to the PWBA MCU.
4. Fasten the harness of MOT ASSY FSR with the clamp.
5. Attach COVER ASSY LH. (p321)
Figure 4-105. Removal of MOT ASSY FSR
Table 4-8. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J404 Ready Jam E, F
Paper Jam at 2nd BTR
section
---
Leg_Sec03_100RA
2)
3)
5)
4)
4)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 423
4.2.10.4 MOT ASSY MAG
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove CHASSIS ASSY ESS. (p440)
3. Disconnect connector (P/J405) and connector (P/J406) from PWBA MCU.
4. Remove the 3 screws (silver, with flange, 10 mm) fastening MOT ASSY MAG to
the main unit.
5. Remove MOT ASSY MAG from the main unit.
REINSTALLATION
1. Match the boss on MOT ASSY MAG with the hole on the main unit, and attach.
2. Fasten MOT ASSY MAG to the main unit with the 3 screws (silver, with flange,
10 mm).
3. Connect connector (P/J405) and connector (P/J406) to PWBA MCU.
4. Attach CHASSIS ASSY ESS. (p440)
5. Attach COVER ASSY LH. (p321)
Figure 4-106. Removal of MOT ASSY MAG
CHECK
POINT
When performing the following work, the connector of PWBA ESS
does not need to be removed.
Table 4-9. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J405 Ready Entirely Faint FIP-P17
P/J406 Ready Normal printing ---
Leg_Sec03_102RA
3)
3)
4)
4)
4)
5)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 424
4.2.10.5 MOT ASSY ROT
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove LV/HVPS. (p435)
6. Unclamp the clamp fastening WIRE ASSY DEVE, and remove WIRE ASSY
DEVE.
7. Disconnect connector (P/J433) from PWB ASSY ROT.
8. Remove the 4 screws (silver, with flange, 6 mm) fastening MOT ASSY ROT to
the main unit.
9. Remove MOT ASSY ROT from the main unit.
Figure 4-107. Removal of MOT ASSY ROT
Leg_Sec03_101EB
CAUTION
Leg_Sec03_101EB
CAUTION
FFC-ASSY
ESS
WIRE ASSY
BTR
WIRE ASSY
DEVE
FFC-ASSY
ESS
6)
9)
8)
8)
8)
8)
7)
FFC-ASSY
ESS
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 425
REINSTALLATION
1. Match the boss on MOT ASSY ROT with the hole on the main unit, and attach.
2. Fasten MOT ASSY ROT to the main unit with the 4 screws (silver, with flange, 6
mm).
3. Connect connector (P/J433) to PWB ASSY ROT.
4. Fasten WIRE ASSY DEVE with the clamp.
5. Attach LV/HVPS. (p435)
6. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
7. Attach COVER MSI. (p317)
8. Attach COVER ASSY LH. (p321)
9. Attach COVER ASSY RH. (p326)
CAUTION
When doing the following work, take care so that WIRE ASSY
DEVE, WIRE ASSY BTR, and FFC-ASSY ESS are not sandwiched
between the main unit and MOT ASSY ROT.
Table 4-10. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J433 Service Req E527 All LEDs flash ---
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 426
4.2.10.6 MOT ASSY P/R
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Disconnect connector (P/J200) and connector (P/J201) from MOT ASSY P/R.
3. Remove the 4 screws (silver, with flange, 10 mm) fastening MOT ASSY P/R to
the main unit.
4. Remove MOT ASSY P/R from the main unit.
REINSTALLATION
1. Attach MOT ASSY P/R to the main unit while lightly pressing LINK-
COUPLING.
2. Fasten MOT ASSY P/R to the main unit with the 4 screws (silver, with flange, 10
mm).
3. Attach connector (P/J200) and connector (P/J201) to MOT ASSY P/R.
4. Attach COVER ASSY LH. (p321)
Figure 4-108. Removal of MOT ASSY P/R
CAUTION
Step numbers with [ ] in the figure indicate the step of
reinstallation.
CAUTION
Lightly open/close COVER ASSY TOP, and check operation of the
coupling on MOT ASSY P/R.
Leg_Sec03_103RC
2)
3)
3)
3)
3)
4)
[1)-2]
[1)-1]
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 427
4.2.10.7 MOT ASSY MICRO
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Unclamp the clamp fastening the harness on MOT ASSY MICRO.
3. Disconnect connector (P/J600) from MOT ASSY MICRO.
4. Remove the 2 screws (silver, with flange, 4mm) fastening MOT ASSY MICRO to
the main unit.
5. Remove MOT ASSY MICRO from the main unit.
REINSTALLATION
1. Attach MOT ASSY MICRO to the main unit with the harness on MOT ASSY
MICRO facing the rear side.
2. Fasten MOT ASSY MICRO to the main unit with the 2 screws (silver, with flange,
4mm).
3. Connect connector (P/J600) to MOT ASSY MICRO.
4. Fasten the harness on MOT ASSY MICRO with the clamp.
5. Attach COVER ASSY LH. (p321)
Figure 4-109. Removal of MOT ASSY MICRO
CAUTION
When performing the following work, pay attention to the
attachment direction of MOT ASSY MICRO.
Leg_Sec03_104RB
2)
4)
4)
5)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 428
4.2.11 ELECTRICAL
4.2.11.1 SENSOR HUM & TEMP
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Disconnect connector (P/J104) from SENSOR HUM & TEMP.
3. Remove the screw (silver, with flange, tapping, 8 mm) fastening SENSOR HUM
& TEMP to the main unit.
4. Remove SENSOR HUM & TEMP from the main unit.
REINSTALLATION
1. Attach SENSOR HUM & TEMP to the main unit.
2. Fasten SENSOR HUM & TEMP to the main unit with the screw (silver, with
flange, tapping, 8 mm).
3. Connect the connector (P/J104) to SENSOR HUM & TEMP.
4. Attach COVER ASSY RH. (p326)
Figure 4-110. Removal of SENSOR HUM & TEMP
Table 4-11. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J104 Service Req E533 All LEDs flash Sensor HUM & TEMP error
Leg_Sec03_107EA
3)
4)
2)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 429
4.2.11.2 PWBA HVPS
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove COVER INNER L. (p327)
6. Disconnect connector (P/J516) from PWBA HVPS, and remove WIRE ASSY
2BTR, WIRE ASSY IBT and WIRE ASSY DTN (white).
7. Remove the 4 screws (silver, with flange, 6 mm) fastening PWBA HVPS to the
main unit.
8. Remove PWBA HVPS from the main unit.
REINSTALLATION
1. Attach PWBA HVPS to the main unit.
2. Fasten PWBA HVPS to the main unit with the 4 screws (silver, with flange, 6
mm).
3. Connect connector (P/J516) to PWBA HVPS, and attach WIRE ASSY 2BTR,
WIRE ASSY IBT and WIRE ASSY DTN (white).
4. Attach COVER INNER L. (p327)
5. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
6. Attach COVER MSI. (p317)
7. Attach COVER ASSY LH. (p321)
8. Attach COVER ASSY RH. (p326)
Figure 4-111. Removal of PWBA HVPS
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Table 4-12. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J516
Ready Entirely Faint FIP-P17
F (505)
Ready Entirely Thin FIP-P19
G (506)
Ready Normal printing ---
H (507)
Ready Normal printing ---
Leg_Sec03_105EB
8)
7)
6)
7)
6)
6)
6)
7)
7)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 430
4.2.11.3 PWB ASSY ROT
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Disconnect connector (P/J430), connector (P/J432) and connector (P/J433) from
PWB ASSY ROT.
6. Remove the 4 screws (silver, with flange, 6 mm) fastening PWB ASSY ROT to
the main unit.
7. Remove PWB ASSY ROT from the main unit.
REINSTALLATION
1. Attach PWB ASSY ROT to the main unit.
2. Fasten PWB ASSY ROT to the main unit with the 4 screws (silver, with flange, 6
mm).
3. Connect connector (P/J430), connector (P/J432) and connector (P/J433) to PWB
ASSY ROT.
4. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Attach COVER MSI. (p317)
6. Attach COVER ASSY LH. (p321)
7. Attach COVER ASSY RH. (p326)
Figure 4-112. Removal of PWB ASSY ROT
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Table 4-13. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J430 Service Req E527 All LEDs flash ---
P/J432 Service Req E527 All LEDs flash ---
P/J433 Service Req E527 All LEDs flash ---
Leg_Sec03_106FA
6)
7)
6)
6)
6)
5)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 431
4.2.11.4 PWBA CRUM
REMOVAL
1. Remove COVER ASSY RH. (p326)
2. Remove COVER ASSY LH. (p321)
3. Remove COVER MSI. (p317)
4. Remove COVER FRONT L and COVER FRONT ASSY U. (p318)
5. Remove LV/HVPS. (p435)
6. Remove MOT ASSY ROT. (p424)
7. Remove the screw (silver, with flange, 8mm) fastening PWBA CRUM to the main
unit.
8. Disconnect connector (P/J429) from PWBA CRUM.
9. Remove PWBA CRUM from the main unit.
REINSTALLATION
1. Attach PWBA CRUM to the main unit.
2. Connect connector (P/J429) to PWBA CRUM.
3. Fasten PWBA CRUM to the main unit with the screw (silver, with flange, tapping,
8mm).
4. Attach MOT ASSY ROT. (p424)
5. Attach LV/HVPS. (p435)
6. Attach COVER FRONT L and COVER FRONT ASSY U. (p318)
7. Attach COVER MSI. (p317)
8. Attach COVER ASSY LH. (p321)
9. Attach COVER ASSY RH. (p326)
Figure 4-113. Removal of PWBA CRUM
CAUTION
When the printer is turned on after replacing either the PWBA
MCU or the PWBA CRUM, the information that specific to each
printer unit is automatically stored on a memory of replaced circuit
board. Due to this reason, the board becomes unique to specific
printer unit, and the board is no longer usable on another printer
unit. Do not reuse the board that previously installed on another
printer unit.
CAUTION
Do not replace both PWBA CRUM and PWBA MCU at a time.
(Replace one of them first and turn the product ON and OFF, and
then replace the other one if both of them should be replaced.)
Leg_Sec03_108FA
7)
9)
8)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 432
4.2.11.5 PWBA MCU
When using the old PWBA MCU
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Disconnect all connectors from the PWBA MCU.
3. Remove the 4 screws (silver, with flange, 6mm) fastening PWBA MCU to the
main unit.
4. Remove PWBA MCU from the main unit.
REINSTALLATION
1. Attach PWBA MCU to the main unit.
2. Fasten PWBA MCU to the main unit with the 4 screws (silver, with flange, 6 mm).
3. Connect all connectors to the PWBA MCU.
4. Attach COVER ASSY LH. (p321)
Figure 4-114. Removal of PWBA MCU
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Leg_Sec03_110RB
403 404 417 418 422
414
416
412
415
421
(Unused)
401 400
413
410 407 406
409
408
405
411
420
4)
3)
3)
3)
3)
2)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 433
When replacing PWBA MCU with a new one
The life information of the replacement parts, correction parameters, etc are stored in
EEPROM on the MCU board (PWBA MCU). The EEPROM was mounted in IC
socket of the MCU board on previous models, whereas the EEPROM of this product is
soldered directly on the MCU board and it is quite difficult to replace it. Therefore,
when the PWBA MCU is replaced with a new one, the data in the EEPROM must be
backed-up and re-stored to the EEPROM on the new MCU board.
REMOVAL
1. To enter the maintenance mode, while holding down the [Left( )], [Up( )],
[Down( )] and [Right( )] buttons, turn the printer on.
2. Execute the "MCU DATA BackUp" in the maintenance menu to temporarily store
the data stored in the old EEPROM on PWBA MCU.
3. Remove COVER ASSY LH. (p321)
4. Disconnect all connectors from the PWBA MCU.
5. Remove the 4 screws (silver, with flange, 6mm) fastening PWBA MCU to the
main unit.
6. Remove PWBA MCU from the main unit.
CAUTION
When the printer is turned on after replacing either the PWBA
MCU or the PWBA CRUM, the information that specific to each
printer unit is automatically stored on a memory of replaced
circuit board. Due to this reason, the board becomes unique to
specific printer unit, and the board is no longer usable on
another printer unit. Do not reuse the board that previously
installed on another printer unit.
When replacing the PWBA MCU, verify that the version of
firmware on new PWBA MCU matches the version of previous
PWBA MCU. If not, be sure to make them matches each other
by either upgrading or downgrading the firmware. Make sure to
execute [MCU Data Restore] in the MAINTENANCE menu only
after matching the firmware version.
CAUTION
When printer is in the following condition, [MCU DATA
BackUp] and [MCU DATA Restore] cannot be executed.
During power-save mode
During warming up
During printing
During adjustment
Once the backup has started, do not turn the printer's power off
until the engine stops.
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 434
REINSTALLATION
1. Attach PWBA MCU to the main unit.
2. Fasten PWBA MCU to the main unit with the 4 screws (silver, with flange, 6 mm).
3. Connect all connectors to the PWBA MCU.
4. Attach COVER ASSY LH. (p321)
5. To enter the maintenance mode, while holding down the [Left( )], [Up( )],
[Down( )] and [Right( )] buttons, turn the printer on.
6. Execute the MCU DATA Restore in the maintenance menu to write the data
onto a new PWBA MCU.
CAUTION
Once the restoring has started, do not turn the printer's power off
until the engine stops.
Do not replace both PWBA CRUM and PWBA MCU at a time.
(Replace one of them first and turn the product ON and OFF, and
then replace the other one if both of them should be replaced.)
Table 4-14. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J400 Service Req C0998 Printing is not possible. ---
P/J401
Ready Service Req
E537
Printing is not possible. Fuser error
P/J403 C Open Printing is not possible. The Cover Fuser is open.
P/J404 Ready Jam E, F Paper Jam at 2nd BTR ---
P/J405 Ready Entirely Faint ---
P/J406 Ready Normal printing ---
P/J407
Ready Service Req
E510
All LEDs light ROS Motor error
P/J408 E Open Printing is not possible. ---
P/J409 Service Req E547 Printing is not possible. Feeder Moter error
P/J410 Service Req C0998 Printing is not possible. ---
P/J411 Ready Normal printing ---
P/J412 Service Req E513 All LEDs flash NVM error
P/J413 Service Req E533 All LEDs flash Sensor HUM & TEMP error
P/J414
Ready Service Req
E542
All LEDs flash ---
P/J415 EPSON
The display does not
change from "EPSON"
---
P/J416 Install Photocondctr Printing is not possible. Photocondctr error
P/J417 Service Req E537 All LEDs flash Fuser error
P/J418 F Open Printing is not possible. ---
P/J421 Ready
The main unit prints
normally. 500-sheet
Cassette is not recognized.
Paper Feeder error
P/J422 Service Req E526 All LEDs flash ---
Table 4-14. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 435
4.2.11.6 LV/HVPS
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Disconnect all connectors from the LV/HVPS.
3. Remove the 6 screws (silver, with flange, 6 mm) fastening LV/HVPS to the main
unit.
4. Remove the top part of LV/HVPS from the protrusion of the bracket attached to
the main unit while taking out the front side of LV/HVPS from between the main
unit and COVER FRONT L, and remove LV/HVPS.
REINSTALLATION
1. Put the top part of LV/HVPS inside the protrusion of the bracket while inserting
the front side of LV/HVPS in between the main unit frame and COVER FRONT L
to attach LV/HVPS.
2. Fasten LV/HVPS to the main unit with the 6 screws (silver, with flange, 6 mm).
3. Connect all connectors to the LV/HVPS.
4. Attach COVER ASSY LH. (p321)
Figure 4-115. Removal of LV/HVPS
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Leg_03_111RC
500
515
D
(1BTR)
A
(BCR)
C
(DEVE)
502 501
503
510
(Blue)
2)
3)
3)
3)
3)
3)
3)
4)-2
4)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 436
Table 4-15. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J500
Ready Service
Req E537
All LEDs flash ---
P/J501 --- Printing is not possible. ---
P/J502 Service Req C0998 All LEDs light ---
P/J503 --- Printed light and faint ---
P/J510
Release Cariage
Lock
Printed light and faint ---
P/J515 Ready Entirely Faint FIP-P17
A (508) Ready Entirely Fogged in Black FIP-P18
C (509) Ready Entirely Faint FIP-P17
D (504) Ready
Uneven Density/Thin-
Spot
FIP-P16
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 437
4.2.11.7 PWBA ESS (BOARD ASSY., MAIN)
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove the four screws (silver, with flange, 6 mm) that secure the PWBA FAX to
the PWBA ESS.
3. Disconnect the connector from the PWBA ESS and remove the PWBA FAX.
4. Remove the four SPACERs on the PWBA ESS.
5. Disconnect the all connectors on the PWBA ESS.
6. Remove the four screws (silver, with flange, 6 mm) that secure the PWBA ESS to
the CHASSIS ESS, and remove the three screws that secure the connectors for the
interface.
7. Remove the PWBA ESS taking out the interface connector from the hole on the
CHASSIS ESS.
Figure 4-116. Removal of PWBA ESS
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
CAUTION
The following Step 2 to 4 are for the AcuLaser CX11F (fax model).
The AcuLaser CX11 (base model) does not have PWBA FAX, and
four screws (silver, with flange, 6 mm) are attached instead of the
four SPACERs. Remove the four screws when disassembling the
base model.
Leg_03_109RC
CN705 CN502
CN602
CN501
CN601
CN704
CN703
CN701
CN702 CN405
CN410
FERRITE CORE
CN704(12 pin)
CN701(14 pin)
CN702(13 pin)
CAUTION
6)
6)
6)
6)
6)
4)
4)
6)
2)
2)
2)
4)
6)
7)
5)
3)
2) 4)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 438
REINSTALLATION
1. Put the interface connector of the PWBA ESS into the hole of the CHASSIS ESS,
and attach the PWBA ESS.
2. Secure the PWBA ESS to the CHASSIS ESS with the four screws (silver, with
flange, 6 mm) and secure the interface connector with the three screws.
3. Connect the all connectors on the PWBA ESS.
4. Attach the four SPACERs to the PWBA ESS.
5. Connect the PWBA FAX to CN410 on the PWBA ESS.
6. Secure the PWBA FAX to the SPACER with the four screws (silver, with flange,
6 mm).
7. Attach COVER ASSY LH. (p321)
CAUTION
The CN701, CN702, and CN704 FFCs are resemble each other
in shape as their pin numbers are so close; 14, 13, and 12
respectively. Be careful not to connect them wrongly.
When reassembling the AcuLaser CX11F (fax model), make
sure to put CN701 (14-pin) and CN702 (13-pin) FFCs through
the FERRITE CORE as shown in the figure. The following Step
4 to 6 are for the AcuLaser CX11F (fax model).
The AcuLaser CX11 (base model) does not have PWBA FAX,
and four screws (silver, with flange, 6 mm) are attached instead
of the four SPACERs. Attach the four screws when
reassembling the base model.
Table 4-16. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
CN405 --- --- ---
CN501 --- --- ---
CN502 Release Cariage Lock Printing is not possible. ---
CN601 Service Req C0998 All LEDs light ---
CN602 Ready Blank Print FIP-P2
CN701 Release Cariage Lock Printing is not possible. ---
CN702 Ready Printing Printing is not possible. ---
CN703 Release Cariage Lock Printing is not possible. ---
CN704
Service Req C0998
Ready
Printing is performed
normally except the
ADF is not recognized.
---
CN705 Ready
Printing is performed
normally except the
ADF is not recognized.
---
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 439
4.2.11.8 PWBA FUSER CONT
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Remove CHASSIS ASSY ESS. (p440)
3. Disconnect all connectors from the PWBA FUSER CONT.
4. Remove the 2 screws (silver, with flange, 8mm) fastening PWBA FUSER CONT
to the main unit.
5. Remove the screw (silver, with external toothed washer, 5 mm) fastening PWBA
FUSER CONT to the main unit.
6. Remove PWBA FUSER CONT from the main unit.
REINSTALLATION
1. Match the boss and protrusion on PWBA FUSER CONT with the hole on the main
unit, and attach PWBA FUSER CONT.
2. Fasten PWBA FUSER CONT to the main unit with the screw (silver, with external
toothed washer, 5 mm).
3. Fasten PWBA FUSER CONT to the main unit with the 2 screws (silver, with
flange, 8mm).
4. Connect all connectors to the PWBA FUSER CONT.
5. Attach CHASSIS ASSY ESS. (p440)
6. Attach COVER ASSY LH. (p321)
Figure 4-117. Removal of PWBA FUSER CONT
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Table 4-17. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J1
Ready Service Req
E537
All LEDs flash ---
P/J3 Service Req E537 All LEDs flash ---
Leg_Sec03_113FB
3)
3)
6)
3)
4)
5)
4)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 440
4.2.11.9 CHASSIS ASSY ESS (REFERENCE ONLY)
REMOVAL
1. Remove COVER ASSY LH. (p321)
2. Disconnect the all connectors on the PWBA ESS.
3. Pull out the disconnected connectors through the hole on the CHASSIS ESS.
4. Release the harnesses from the clamp on the CHASSIS ASSY ESS.
5. Remove the five screws (silver, with flange, 6 mm) that secure the CHASSIS
ASSY ESS to the main unit.
6. Remove the screw (silver, with flange, 8 mm) that secures the HARNESS ASSY
PANEL.
7. Remove the CHASSIS ASSY ESS from the main unit.
Figure 4-118. Removal of CHASSIS ASSY ESS
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Leg_03_114RC
CN705 CN502
CN602
CN501
CN601
CN704
CN703
CN701
CN702 CN405
FERRITE CORE
CN704(12 pin)
CN701(14 pin)
CN702(13 pin)
CAUTION
4)
[1]
6)
5)
5)
5)
5)
7)
5)
2)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 441
REINSTALLATION
1. Attach the CHASSIS ASSY ESS to the main unit matching the protrusion of the
CHASSIS ASSY ESS with the hole of the main unit.
2. Secure the HARNESS ASSY PANEL with the screw (silver, with flange, 8 mm).
3. Secure the CHASSIS ASSY ESS with the five screws (silver, with flange, 6 mm).
4. Put the connectors inside through the hole on the CHASSIS ESS.
5. Connect the all connectors on the PWBA ESS.
6. Secure the harnesses with the clamp on the CHASSIS ASSY ESS.
7. Attach COVER ASSY LH. (p321)
CAUTION
When performing the following work, take care to prevent the
harness from being sandwiched between the main unit and
CHASSIS ESS.
CAUTION
The CN701, CN702, and CN704 FFCs are resemble each other
in shape as their pin numbers are so close; 14, 13, and 12
respectively. Be careful not to connect them wrongly.
When reassembling the AcuLaser CX11F (fax model), make
sure to put CN701 (14-pin) and CN702 (13-pin) FFCs through
the FERRITE CORE as shown in the figure.
Table 4-18. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
CN405 --- --- ---
CN501 --- --- ---
CN601 Service Req C0998 All LEDs light ---
CN602 Ready Blank Print
FIP-P2
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 442
4.2.12 500 PAPER CASSETTE & 500 PAPER FEEDER
4.2.12.1 500 PAPER CASSETTE ASSY
REMOVAL
1. Draw out 500 PAPER CASSETTE ASSY until it comes to a stop, then slightly lift
up the front side, and remove 500 PAPER CASSETTE ASSY from 500 PAPER
FEEDER.
REINSTALLATION
1. Insert the front side of 500 PAPER CASSETTE ASSY into 500 PAPER FEEDER
with the front side of 500 PAPER CASSETTE ASSY slightly lifted up, then hold
it horizontal and insert it all the way seated in 500 PAPER FEEDER.
Figure 4-119. Removal of 500 PAPER CASSETTE ASSY
Leg_Sec03_013EA
1)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 443
4.2.12.2 GUIDE END ASSY
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove PLATE ASSY BOTTOM 500. (p444)
3. Slide GUIDE END ASSY to the rear, match the 4 protrusions on GUIDE END
ASSY with the notches on CASSETTE 500, and lift up to remove.
REINSTALLATION
1. Match the 4 protrusions on GUIDE END ASSY with the notches on CASSETTE
500, and attach.
2. Slide GUIDE END ASSY to the front, and insert the protrusion on GUIDE END
ASSY into the groove on PAPER SLIDE 500.
3. Attach PLATE ASSY BOTTOM 500. (p444)
4. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-120. Removal of GUIDE END ASSY
CAUTION
Step numbers with [ ] in the figure indicate the step during
attachment.
Leg_Sec03_014EA
3)
[2)]
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 444
4.2.12.3 PLATE ASSY BOTTOM 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Slide LOCK LIFT R and LOCK LIFT L, and unlock the locks.
3. Unhook the hooks on ROLL LINK fastened to the shaft of PLATE ASSY
BOTTOM 500 on both the left and right sides, and remove ROLL LINK, LOCK
LIFT R and LOCK LIFT L.
4. Remove the 4 screws (silver, tapping, 6 mm) (2 each on left and right) fastening
the left and right PLATE ROLL STOPPER 500s to 500 PAPER CASSETTE
ASSY.
5. Remove the protrusion on PLATE ROLL STOPPER from the hole on 500 PAPER
CASSETTE ASSY, and remove the left and right PLATE ROLL STOPPERs.
6. Press the two hooks on CASSETTE 500, and release the front side of PLATE
ASSY BOTTOM 500.
7. Remove the protrusion of PLATE ASSY BOTTOM 500 from the indent on
PAPER SLIDE 500.
8. Draw out the shaft on PLATE ASSY BOTTOM 500 from the oblong hole on
CASSETTE 500 while pushing the side of CASSETTE 500 outward, and remove
PLATE ASSY BOTTOM 500.
Figure 4-121. Removal of PLATE ASSY BOTTOM 500 (1)
Leg_Sec03_015EA
2) 2)
3)-2
3)-1
3)-1
3)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 445
REINSTALLATION
1. Match the boss on the rear of PLATE ASSY BOTTOM 500 with SPRING NF.
2. Insert the shaft on PLATE ASSY BOTTOM 500 into the oblong hole on
CASSETTE 500 while pushing the side of CASSETTE 500 outward, and attach
PLATE ASSY BOTTOM 500.
3. Fasten the front side of PLATE ASSY BOTTOM 500 with the two hooks on
CASSETTE 500 while inserting the protrusion on PLATE ASSY BOTTOM 500
into the concave portion on PAPER SLIDE 500.
4. Match the protrusion on PLATE ROLL STOPPER with the hole on 500 PAPER
CASSETTE ASSY, and attach the left and right PLATE ROLL STOPPERs.
5. Fasten the left and right PLATE ROLL STOPPERs to 500 PAPER CASSETTE
ASSY with the 4 screws (silver, tapping, 6 mm) (2 each on left and right).
6. Attach LOCK LIFT R, LOCK LIFT L and ROLL LINK to the bearing on PLATE
ASSY BOTTOM 500 on both the left and right sides, and fasten the hook on
ROLL LINK to the groove on the shaft of PLATE ASSY BOTTOM 500.
7. Press PLATE ASSY BOTTOM 500 to lock LOCK LIFT R and LOCK LIFT L.
8. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-122. Removal of PLATE ASSY BOTTOM 500 (2)
CAUTION
Make sure that the boss on the rear of PLATE ASSY BOTTOM
500 is inserted into SPRING NF.
CAUTION
The protrusion on PLATE ASSY BOTTOM 500 must be inserted
into the concave portion on PAPER SLIDE 500.
Leg_Sec03_016EA
8)-1
4)
4)
5)
5)
4)
4)
8)-1
8)-2
6)
7)
6)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 446
4.2.12.4 GUIDE PAPER L ASSY 500AGUIDE PAPER R ASSY 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove PLATE ASSY BOTTOM 500. (p444)
3. Unhook the hook on CASSETTE 500 fastening PINION 12, and remove PINION
12.
4. Slide GUIDE PAPER L ASSY 500 to the right, match the 3 protrusions on
GUIDE PAPER L ASSY 500 with the notches on CASSETTE 500, and lift up to
remove.
5. Slide GUIDE PAPER R ASSY 500 to the left, match the 3 protrusions on GUIDE
PAPER R ASSY 500 with the notches on CASSETTE 500, and lift up to remove.
REINSTALLATION
1. Match the 3 protrusions on GUIDE PAPER R ASSY 500 with the notches on
CASSETTE 500, and attach.
2. Match the 3 protrusions on GUIDE PAPER L ASSY 500 with the notches on
CASSETTE 500, and attach.
3. Set GUIDE PAPER L ASSY 500 and GUIDE PAPER R ASSY 500 to their
maximum open states, attach PINION 12 to CASSETTE 500, and fasten with the
hooks.
4. Attach PLATE ASSY BOTTOM 500. (p449)
5. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-123. GRemoval of GUIDE PAPER L ASSY 500 and GUIDE PAPER R
ASSY 500
Leg_Sec03_515EA
5)
4)
3)-2
3)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 447
4.2.12.5 COVER FRONT CST 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove the 2 screws (silver, with flange, tapping, 8 mm) fastening COVER
FRONT CST 500 to 500 PAPER CASSETTE ASSY.
3. Unhook the hook on the base of COVER FRONT CST 500 using a small
screwdriver or a similar tool, pull down COVER FRONT CST 500 towards you to
release the three protrusions on the rear of COVER FRONT CST 500 from the
hole on the 500 PAPER CASSETTE ASSY, and remove COVER FRONT CST
500.
REINSTALLATION
1. Match the three protrusions on the rear of COVER FRONT CST 500 with the hole
on 500 PAPER CASSETTE ASSY, attach COVER FRONT CST 500, and fasten
the hook on the base of COVER FRONT CST 500.
2. Fasten COVER FRONT CST 500 to 500 PAPER CASSETTE ASSY with the 2
screws (silver, with flange, tapping, 8 mm).
3. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-124. Removal of COVER FRONT CST 500
Leg_Sec03_018EA
3)-1
3)-2
2)
2)
3)-3
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 448
4.2.12.6 500 PAPER FEEDER ASSY (REFERENCE ONLY)
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Turn LOCK MC TO FDR on both the left and right sides CW by 90 to unlock
from the main unit.
3. Holding the pitted area on the lower side of both the left and right sides of the main
unit, lift up the main unit, and remove from 500 PAPER FEEDER ASSY.
REINSTALLATION
1. Match the attachment holes on the main unit with the three bosses on 500 PAPER
FEEDER ASSY, and attach the main unit to 500 PAPER FEEDER ASSY.
2. Turn LOCK MC TO FDR on both the left and right sides CCW by 90 to lock with
the main unit.
3. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-125. Removal of 500 PAPER FEEDER ASSY
CAUTION
When performing the following work, the lengthwise direction of
the oval shape (section that enters the attachment hole on the main
unit) on the top of LOCK MC TO FDR must be facing left and
right.
Leg_Sec03_019RA
Unlock Lock
3)
2)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 449
4.2.12.7 COVER LEFT 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove the 5 screws (silver, with flange, 8 mm) fastening COVER LEFT 500 to
500 PAPER FEEDER ASSY.
3. Remove COVER LEFT 500 from 500 PAPER FEEDER ASSY while pulling the
rear side of COVER LEFT 500 outward.
REINSTALLATION
1. Match the boss on COVER LEFT 500 with the hole on 500 PAPER FEEDER
ASSY while inserting the metal plate section of the frame at the front and rear of
500 PAPER FEEDER ASSY into the clearance between the rib sections on the
front and rear of COVER LEFT 500, and attach COVER LEFT 500.
2. Fasten COVER LEFT 500 to 500 PAPER FEEDER ASSY with the 5 screws
(silver, with flange, 8 mm).
3. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-126. Removal of COVER LEFT 500
Leg_Sec03_020EA
2)
2)
2)
2)
2)
3)-1
3)-2
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 450
4.2.12.8 CHUTE FDR ASSY 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER RIGHT 500. (p451)
3. Remove the screw (silver, with flange, tapping, 8 mm) fastening CHUTE FDR
ASSY 500.
4. Open CHUTE FDR ASSY 500.
5. Press the attachment section on the right side of CHUTE FDR ASSY 500 with
your finger to bend down, draw out the boss on the right side from the hole on 500
PAPER FEEDER ASSY, and remove CHUTE FDR ASSY 500.
REINSTALLATION
1. With CHUTE FDR ASSY 500 slightly open, insert the boss on the left side into
the hole on 500 PAPER FEEDER ASSY, then attach CHUTE FDR ASSY 500 to
500 PAPER FEEDER ASSY while bending down the boss on the right side.
2. Close CHUTE FDR ASSY 500.
3. Fasten CHUTE FDR ASSY 500 with the screw (silver, with flange, tapping, 8
mm).
4. Attach COVER RIGHT 500. (p451)
5. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-127. Removal of CHUTE FDR ASSY 500
CAUTION
When performing the following work, take care not to damage the
boss on CHUTE FDR ASSY 500.
Leg_Sec03_021EA
3)
5)-2
5)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 451
4.2.12.9 COVER RIGHT 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove the 5 screws (silver, with flange, 8 mm) fastening COVER RIGHT 500 to
500 PAPER FEEDER ASSY.
3. Remove COVER RIGHT 500 from 500 PAPER FEEDER ASSY.
REINSTALLATION
1. Match the boss on COVER RIGHT 500 with the hole on 500 PAPER FEEDER
ASSY while inserting the metal plate section of the frame at the front and rear of
500 PAPER FEEDER ASSY into the clearance between the rib sections on the
front and rear of COVER RIGHT 500, and attach COVER RIGHT 500.
2. Fasten COVER RIGHT 500 to 500 PAPER FEEDER ASSY with the 5 screws
(silver, with flange, 8 mm).
3. Attach 500 PAPER FEEDER ASSY. (p442)
Figure 4-128. Removal of COVER RIGHT 500
Leg_Sec03_022EA
2)
2)
2)
2)
2)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 452
4.2.12.10 PWBA TRAY 500
REMOVAL
1. Remove COVER LEFT 500. (p449)
2. Disconnect connector (P/J435), connector (P/J436) and connector (P/J437) from
PWBA TRAY 500.
3. Remove the 3 screws (silver, with flange, 6 mm) fastening PWBA TRAY 500 to
500 PAPER FEEDER ASSY.
4. Remove PWBA TRAY 500 from 500 PAPER FEEDER ASSY.
REINSTALLATION
1. Match the notch at the bottom right of PWBA TRAY 500 with the protrusion on
500 PAPER FEEDER ASSY to attach.
2. Fasten PWBA TRAY 500 to 500 PAPER FEEDER ASSY with the 3 screws
(silver, with flange, 6 mm).
3. Connect connector (P/J435), connector (P/J436) and connector (P/J437) to PWBA
TRAY 500.
4. Attach COVER LEFT 500. (p449)
Figure 4-129. Removal of PWBA TRAY 500
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Table 4-19. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J435 Ready
The main unit prints
normally. 500-sheet
Cassette is not recognized.
The 500-sheet Cassette
cannot be recognized.
P/J437 G Open Printing is not possible. ---
Leg_Sec03_030EA
3)
3)
3)
4)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 453
4.2.12.11 PWBA MOT
REMOVAL
1. Remove COVER LEFT 500. (p449)
2. Disconnect connector (P/J440) and connector (P/J446) from PWBA MOT.
3. Remove the 3 screws (silver, with flange, 6 mm) fastening PWBA MOT to 500
PAPER FEEDER ASSY.
4. Remove PWBA MOT from 500 PAPER FEEDER ASSY.
REINSTALLATION
1. Match the notch at the bottom right of PWBA MOT with the protrusion on 500
PAPER FEEDER ASSY to attach.
2. Fasten PWBA MOT to 500 PAPER FEEDER ASSY with the 3 screws (silver,
with flange, 6 mm).
3. Connect connector (P/J440) and connector (P/J446) to PWBA MOT.
4. Attach COVER LEFT 500. (p449)
Figure 4-130. Removal of PWBA MOT
CAUTION
Avoid staticky places such as on a carpet especially when removing
or inserting a Board. Before starting work with the Board, make
sure to touch metallic portion of the printer connected to the earth
to let your body come out free of static electricity.
Table 4-20. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
CN1
Ready Paper Jam
LC, G
Paper Jam ---
CN2
Ready Paper Jam
LC, G
Printing is not possible. ---
Leg_Sec03_029EA
4)
3)
3)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 454
4.2.12.12 DRIVE ASSY FEED
REMOVAL
1. COVER LEFT 500OB (p449)
2. CLUTCH ASSY FEEDOB (p457)
3. Disconnect connector (P/J446) from PWBA MOT and connector (P/J610) from
SOLENOID FEED.
4. Remove the 4 screws (silver, 6 mm) fastening DRIVE ASSY FEED to 500
PAPER FEEDER ASSY.
5. Remove the protrusion on the top right of DRIVE ASSY FEED from 500 PAPER
FEEDER ASSY, and remove DRIVE ASSY FEED.
REINSTALLATION
1. Hook the protrusion on the top right of DRIVE ASSY FEED onto the notch on
500 PAPER FEEDER ASSY, and match the hole on DRIVE ASSY FEED with
the boss on 500 PAPER FEEDER ASSY to attach.
2. Fasten DRIVE ASSY FEED to 500 PAPER FEEDER ASSY with the 4 screws
(silver, 6 mm).
3. Connect connector (P/J446) to PWBA MOT and connector (P/J610) to
SOLENOID FEED.
4. Attach CLUTCH ASSY FEED. (p457)
5. Attach COVER LEFT 500. (p449)
Figure 4-131. Removal of DRIVE ASSY FEED
CAUTION
When performing the following work, leave the intermediate
connector of the connector (P/J610) on SOLENOID FEED on the
harness side.
CAUTION
The screws to be removed in the following work are those fastening
the four corners (marked by ) on DRIVE ASSY FEED. Other
screws must not be removed.
Table 4-21. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
CN2
Ready Paper Jam
LC, G
Paper Jam ---
P/J610 Paper Jam LC, G
Does not perform paper
feeding
No paper is loaded in the 500-
sheet Cassette
Leg_Sec03_023EA
CAUTION
3)
4)
4)
4)
4)
5)-1
5)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 455
4.2.12.13 SOLENOID FEED
REMOVAL
1. Remove COVER LEFT 500. (p449)
2. Remove CLUTCH ASSY FEED. (p457)
3. Remove DRIVE ASSY FEED. (p454)
4. Remove the screw (silver, 6 mm) fastening SOLENOID FEED to DRIVE ASSY
FEED.
5. Remove SOLENOID FEED from DRIVE ASSY FEED.
REINSTALLATION
1. Match the hole on SOLENOID FEED with the boss on DRIVE ASSY FEED.
2. Fasten SOLENOID FEED to DRIVE ASSY FEED with the screw (silver, 6 mm).
3. Attach DRIVE ASSY FEED. (p454)
4. Attach CLUTCH ASSY FEED. (p457)
5. Attach COVER LEFT 500. (p449)
Figure 4-132. Removal of SOLENOID FEED
Leg_Sec03_024FA
3)
5)
4)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 456
4.2.12.14 MOTOR ASSY FEEDER
REMOVAL
1. Remove COVER LEFT 500. (p449)
2. Unclamp the clamp on DRIVE ASSY FEED, and remove the harness on MOTOR
ASSY FEEDER.
3. Disconnect connector (P/J446) from PWBA MOT.
4. Remove the 2 screws (silver, 6 mm) fastening MOTOR ASSY FEEDER to
DRIVE ASSY FEED.
5. Remove MOTOR ASSY FEEDER from DRIVE ASSY FEED.
REINSTALLATION
1. Attach MOTOR ASSY FEEDER to DRIVE ASSY FEED with the harness of
MOTOR ASSY FEEDER facing up.
2. Fasten MOTOR ASSY FEEDER to DRIVE ASSY FEED with the 2 screws
(silver, 6 mm).
3. Connect connector (P/J446) to PWBA MOT.
4. Fasten the harness on MOTOR ASSY FEEDER with the clamp on DRIVE ASSY
FEED.
5. Attach COVER LEFT 500. (p449)
Figure 4-133. Removal of MOTOR ASSY FEEDER
CAUTION
When performing the following work, pay attention to the
attachment direction of MOTOR ASSY FEEDER.
Table 4-22. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
CN2
Ready Paper Jam
LC, G
Paper Jam ---
Leg_Sec03_516EA
5)
4)
4)
2)
3)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 457
4.2.12.15 CLUTCH ASSY FEED
REMOVAL
1. Remove COVER LEFT 500. (p449)
2. Unclamp the clamp on DRIVE ASSY FEED, and remove the harness on
CLUTCH ASSY FEED.
3. Disconnect connector (P/J609) from CLUTCH ASSY FEED.
4. Remove the KL ring fastening CLUTCH ASSY FEED to 500 PAPER FEEDER
ASSY.
5. Remove CLUTCH ASSY FEED from 500 PAPER FEEDER ASSY.
REINSTALLATION
1. Match the hole position of CLUTCH ASSY FEED with the D cut surface on the
shaft of ROLL ASSY TURN 500, and attach CLUTCH ASSY FEED so that the
protrusion of DRIVE ASSY FEED enters the concave portion on CLUTCH ASSY
FEED.
2. Fasten CLUTCH ASSY FEED to 500 PAPER FEEDER ASSY with the KL ring.
3. Connect connector (P/J609) to CLUTCH ASSY FEED.
4. Fasten the harness on CLUTCH ASSY FEED with the clamp on DRIVE ASSY
FEED.
5. Attach COVER LEFT 500. (p449)
Figure 4-134. Removal of CLUTCH ASSY FEED
Table 4-23. Symptoms when the connector is Loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J609 Ready Paper Jam E Paper Jam
No paper is loaded in the 500-
sheet Cassette
Leg_Sec03_025EA
5)
2)
4)
3)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 458
4.2.12.16 HARNESS-ASSY FEED 1
REMOVAL
1. Remove 500 PAPER FEEDER ASSY. (p448)
2. Remove COVER LEFT 500. (p449)
3. Unclamp the clamp fastening the harness of HARNESS-ASSY FEED 1.
4. Disconnect connector (P/J435) from PWBA-TRAY 500.
5. Unhook the 2 hooks fastening HARNESS-ASSY FEED 1 to 500 PAPER
FEEDER ASSY, and remove HARNESS-ASSY FEED 1.
REINSTALLATION
1. Pass the connector (P/J43) on HARNESS-ASSY FEED through the hole on 500
PAPER FEEDER ASSY.
2. Attach HARNESS-ASSY FEED 1 to 500 PAPER FEEDER ASSY, and fasten
with the hook.
3. Connect connector (P/J435) to PWBA-TRAY 500.
4. Fasten the harness of HARNESS-ASSY FEED 1 with the clamp.
5. Attach COVER LEFT 500. (p449)
6. Attach 500 PAPER FEEDER ASSY. (p448)
Figure 4-135. Removal of HARNESS-ASSY FEED 1
Table 4-24. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J435
Ready
Printing using the 500-
sheet Cassette cannot be
made. The main unit
prints normally.
The 500-sheet Cassette
cannot be recognized.
Leg_Sec03_026FA
5)-2
5)-1
4)
3)
3)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 459
4.2.12.17 ROLL ASSY TURN 500
REMOVAL
1. Remove CHUTE FDR ASSY 500. (p450)
2. Remove COVER LEFT 500. (p449)
3. Remove COVER RIGHT 500. (p451)
4. Remove CLUTCH ASSY FEED. (p457)
5. Remove DRIVE ASSY FEED. (p454)
6. Remove HOUSING ASSY FEED. (p472)
7. Remove CHUTE ASSY 500. (p462)
8. Remove the E-rings fastening both sides of the shaft on ROLL ASSY TURN 500
from 500 PAPER FEEDER ASSY.
9. Remove the left and right BEARING FEEDs fastening ROLL ASSY TURN 500
from 500 PAPER FEEDER ASSY.
10. Temporarily slide ROLL ASSY TURN 500 to the left, and draw out the shaft of
ROLL ASSY TURN 500 from the right-side bearing on 500 PAPER FEEDER
ASSY to remove ROLL ASSY TURN 500.
REINSTALLATION
1. Insert the shaft left side on ROLL ASSY TURN 500 into the left-side bearing on
500 PAPER FEEDER ASSY, and slide ROLL ASSY TURN to the right to attach.
2. Match the double D cut surface of BEARING FEED with the left and right
bearings of 500 PAPER FEEDER ASSY, attach BEARING FEED, and fasten
ROLL ASSY TURN 500.
3. Fasten the shafts on both sides on ROLL ASSY TURN to 500 PAPER FEEDER
ASSY with the E-rings.
4. Attach CHUTE ASSY 500. (p462)
5. Attach HOUSING ASSY FEED. (p472)
6. Attach DRIVE ASSY FEED. (p454)
7. Attach CLUTCH ASSY FEED. (p457)
8. Attach COVER RIGHT 500. (p451)
9. Attach COVER LEFT 500. (p449)
10. Attach CHUTE FDR ASSY 500. (p450)
Figure 4-136. Removal of ROLL ASSY TURN 500
Leg_Sec03_027EA
8)
9)
10)
8)
9)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 460
4.2.12.18 SWITCH FEEDER DOOR
REMOVAL
1. Remove CHUTE FDR ASSY 500. (p450)
2. Remove COVER LEFT 500. (p449)
3. Remove the screw (silver, tapping, 8 mm) fastening CAP FEEDER to 500 PAPER
FEEDER ASSY.
4. Remove CAP FEEDER from 500 PAPER FEEDER ASSY.
5. Unhook the 2 hooks fastening SWITCH FEEDER DOOR to 500 PAPER
FEEDER ASSY, and remove SWITCH FEEDER DOOR.
6. Disconnect connector (P/J121) from SWITCH FEEDER DOOR.
REINSTALLATION
1. Connect connector (P/J121) to SWITCH FEEDER DOOR.
2. Match the hook on SWITCH FEEDER DOOR with the attachment position, and
attach to 500 PAPER FEEDER ASSY.
3. Pull the harness of the connector on SWITCH FEEDER DOOR from the outside
of 500 PAPER FEEDER ASSY, and take up any slack from the harness on the
SWITCH FEEDER DOOR side.
4. Match the boss on CAP FEEDER with the hole on 500 PAPER FEEDER ASSY,
and attach CAP FEEDER.
5. Fasten CAP FEEDER to 500 PAPER FEEDER ASSY with the screw (silver,
tapping, 8 mm).
6. Attach COVER LEFT 500. (p449)
7. Attach CHUTE FDR ASSY 500. (p450)
Figure 4-137. Removal of SWITCH FEEDER DOOR
CAUTION
Step numbers with [ ] in the figure indicate the step during
attachment.
Table 4-25. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J121
G Open
Printing using the 500-
sheet Cassette cannot be
made. The main unit
prints normally.
500-sheet Cassette Rear
Cover is opened
Leg_Sec03_028FA
4)
3) 5)-2
5)-1
6)
[3)]
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 461
4.2.12.19 HARNESS-ASSY FEED 2
REMOVAL
1. Remove 500 PAPER FEEDER ASSY. (p448)
2. Remove COVER LEFT 500. (p449)
3. Unclamp the clamp fastening the harness of HARNESS-ASSY FEED 2.
4. Disconnect connector (P/J436) from PWBA-TRAY 500.
5. Unhook the 2 hooks fastening HARNESS-ASSY FEED 2 to 500 PAPER
FEEDER ASSY, and remove HARNESS-ASSY FEED 2.
REINSTALLATION
1. Attach HARNESS-ASSY FEED 2 to 500 PAPER FEEDER ASSY, and fasten
with the hook.
2. Connect connector (P/J436) to PWBA-TRAY 500.
3. Fasten the harness of HARNESS-ASSY FEED 2 with the clamp.
4. Attach COVER LEFT 500. (p449)
5. Attach 500 PAPER FEEDER ASSY. (p448)
Figure 4-138. Removal of HARNESS-ASSY FEED 2
Leg_Sec03_031FA
3)
3)
4)
5)-1
5)-2
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 462
4.2.12.20 CHUTE ASSY 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove CHUTE FDR ASSY 500. (p450)
3. Remove COVER RIGHT 500. (p451)
4. Remove COVER LEFT 500. (p449)
5. Remove CLUTCH ASSY FEED. (p457)
6. Remove DRIVE ASSY FEED. (p454)
7. Remove HOUSING ASSY FEED. (p472)
8. Remove the 2 screws (silver, tapping, 8 mm) fastening CHUTE ASSY 500 to 500
PAPER FEEDER ASSY.
9. Remove the screw (silver, 6 mm) fastening BRACKET MAG R to 500 PAPER
FEEDER ASSY.
10. Remove BRACKET MAG R from 500 PAPER FEEDER ASSY.
11. Remove the right-side shaft on CHUTE ASSY 500 from the bearing on GUIDE
CST R.
12. Remove the left-side shaft on CHUTE ASSY 500 from the bearing on GUIDE
CST L, and remove CHUTE ASSY 500 from 500 PAPER FEEDER ASSY.
Figure 4-139. Removal of CHUTE ASSY 500 (1)
Leg_Sec03_041EA
8)
8)
9)
10)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 463
REINSTALLATION
1. Insert the left-side shaft on CHUTE ASSY 500 into the bearing on GUIDE CST L.
2. Insert the right-side shaft on CHUTE ASSY 500 into the bearing on GUIDE CST
R, and attach CHUTE ASSY 500 to 500 PAPER FEEDER ASSY.
3. Match the hole on BRACKET MAG R with the boss on 500 PAPER FEEDER
ASSY while inserting BRACKET MAG R into the notch on 500 PAPER
FEEDER ASSY, and attach BRACKET MAG R.
4. Fasten BRACKET MAG R to 500 PAPER FEEDER ASSY with the screw (silver,
6 mm).
5. Fasten CHUTE ASSY 500 to 500 PAPER FEEDER ASSY with the 2 screws
(silver, tapping, 8 mm).
6. Attach HOUSING ASSY FEED. (p472)
7. Attach DRIVE ASSY FEED. (p454)
8. Attach CLUTCH ASSY FEED. (p457)
9. Attach COVER LEFT 500. (p449)
10. Attach COVER RIGHT 500. (p451)
11. Attach CHUTE FDR ASSY 500. (p450)
12. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-140. Removal of CHUTE ASSY 500 (2)
Leg_Sec03_517EA
11)
12)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 464
4.2.12.21 HOLDER ASSY RETARD 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove CHUTE FDR ASSY 500. (p450)
3. Remove COVER RIGHT 500. (p451)
4. Remove COVER LEFT 500. (p449)
5. Remove CLUTCH ASSY FEED. (p457)
6. Remove DRIVE ASSY FEED. (p454)
7. Remove HOUSING ASSY FEED. (p472)
8. Remove CHUTE ASSY 500. (p462)
9. Remove LEVER 500 and SPRING LEVER 500 from CHUTE ASSY 500 while
bending down the bosses on both sides of LEVER 500.
10. Remove HOLDER ASSY RETARD 500 from CHUTE ASSY 500 while bending
down the bosses on both sides of HOLDER ASSY RETARD 500.
Figure 4-141. Removal of HOLDER ASSY RETARD 500
CAUTION
When performing the following work, take care not to damage
the LEVER 500 boss.
When performing the following work, take care not to lose
SPRING LEVER 500.
CAUTION
When performing the following work, take care not to damage
the HOLDER ASSY RETARD 500 boss.
When performing the following work, take care not to lose
SPRING RETARD.
Leg_Sec03_038FA
CAUTION CAUTION
10)-1
10)-1
10)-2
9)-1
9)-3
9)-1
9)-2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 465
REINSTALLATION
1. Match SPRING RETARD with the boss on CHUTE ASSY 500, and attach
HOLDER ASSY RETARD 500 to CHUTE ASSY 500 while bending down the
bosses on both sides of HOLDER ASSY RETARD 500.
2. Attach LEVER 500 to CHUTE ASSY 500 while attaching SPRING LEVER 500
to the boss on CHUTE ASSY 500 and bending down the bosses on both sides of
LEVER 500.
3. Attach CHUTE ASSY 500. (p462)
4. Attach HOUSING ASSY FEED. (p472)
5. Attach DRIVE ASSY FEED. (p454)
6. Attach CLUTCH ASSY FEED. (p457)
7. Attach COVER LEFT 500. (p449)
8. Attach COVER RIGHT 500. (p451)
9. Attach CHUTE FDR ASSY 500. (p450)
10. Attach 500 PAPER CASSETTE ASSY. (p442)
CAUTION
When performing the following work, take care not to damage the
boss of the HOLDER ASSY RETARD 500.
CAUTION
Make sure that SPRING RETARD is in the boss on HOLDER
ASSY RETARD 500 and the boss on CHUTE ASSY 500.
When performing the following work, take care not to damage
the boss of LEVER 500.
When performing the following work, pay attention to the
attachment direction of LEVER 500.
CAUTION
Make sure that SPRING LEVER 500 is in the boss on LEVER
500 and the boss on CHUTE ASSY 500.
The protrusion on LEVER 500 must be firmly inserted into the
concave portion on the bottom of HOLDER ASSY RETARD
500.
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 466
4.2.12.22 FILM ASSY FDR
REMOVAL
1. Open CHUTE FDR ASSY 500.
2. Remove the 4 screws (silver, tapping, 8 mm) fastening FILM ASSY FDR to
CHUTE ASSY 500.
3. Remove FILM ASSY FDR from CHUTE ASSY 500.
REINSTALLATION
1. Match the hole on FILM ASSY FDR with the boss on CHUTE ASSY 500, and
attach FILM ASSY FDR while inserting the film base on FILM ASSY FDR to the
inside of CHUTE ASSY 500.
2. Fasten FILM ASSY FDR to CHUTE ASSY 500 with the 4 screws (silver, tapping,
8 mm).
3. Close CHUTE FDR ASSY 500.
Figure 4-142. Removal of FILM ASSY FDR
Leg_Sec03_205FB
1)
3)
2)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 467
4.2.12.23 STOPPER CST R
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove CHUTE FDR ASSY 500. (p450)
3. Remove COVER RIGHT 500. (p451)
4. Remove COVER LEFT 500. (p449)
5. Remove CLUTCH ASSY FEED. (p457)
6. Remove DRIVE ASSY FEED. (p454)
7. Remove HOUSING ASSY FEED. (p472)
8. Remove CHUTE ASSY 500. (p462)
9. Remove GUIDE CST R. (p468)
10. Remove STOPPER CST R and SPG LOCK CST LL from GUIDE CST R.
REINSTALLATION
1. Attach SPG LOCK CST LL to the boss on STOPPER CST R, and attach
STOPPER CST R to GUIDE CST R.
2. Attach GUIDE CST R. (p468)
3. Attach CHUTE ASSY 500. (p462)
4. Attach HOUSING ASSY FEED. (p472)
5. Attach DRIVE ASSY FEED. (p454)
6. Attach CLUTCH ASSY FEED. (p457)
7. Attach COVER LEFT 500. (p449)
8. Attach COVER RIGHT 500. (p451)
9. Attach CHUTE FDR ASSY 500. (p450)
10. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-143. Removal of STOPPER CST R
CAUTION
When performing the following work, take care not to lose SPG
LOCK CST LL.
CAUTION
Make sure that SPG LOCK CST LL is inserted into the boss on
STOPPER CST R and the boss on GUIDE CST R.
Leg_Sec03_181FA
10)-2
10)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 468
4.2.12.24 GUIDE CST R
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove CHUTE FDR ASSY 500. (p450)
3. Remove COVER RIGHT 500. (p451)
4. Remove COVER LEFT 500. (p449)
5. Remove CLUTCH ASSY FEED. (p457)
6. Remove DRIVE ASSY FEED. (p454)
7. Remove HOUSING ASSY FEED. (p472)
8. Remove CHUTE ASSY 500. (p462)
9. Remove the 5 screws (silver, tapping, 6mm) fastening GUIDE CST R to 500
PAPER FEEDER ASSY.
10. Remove GUIDE CST R from 500 PAPER FEEDER ASSY together with SPG
LOCK CST LL and STOPPER CST R.
11. Remove STOPPER CST R. (p467)
REINSTALLATION
1. Attach STOPPER CST R. (p467)
2. Match the boss on the GUIDE CST R with the hole on 500 PAPER FEEDER
ASSY, and attach GUIDE CST R.
3. Fasten GUIDE CST R to 500 PAPER FEEDER ASSY with the 5 screws (silver,
tapping, 6mm).
4. Attach CHUTE ASSY 500. (p462)
5. Attach HOUSING ASSY FEED. (p472)
6. Attach DRIVE ASSY FEED. (p454)
7. Attach CLUTCH ASSY FEED. (p457)
8. Attach COVER LEFT 500. (p449)
9. Attach COVER RIGHT 500. (p451)
10. Attach CHUTE FDR ASSY 500. (p450)
11. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-144. Removal of GUIDE CST R
Leg_Sec03_039EA
9)
9)
9)
9)
10)
9)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 469
4.2.12.25 GUIDE CST L
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove CHUTE FDR ASSY 500. (p450)
3. Remove COVER RIGHT 500. (p451)
4. Remove COVER LEFT 500. (p449)
5. Remove CLUTCH ASSY FEED. (p457)
6. Remove DRIVE ASSY FEED. (p454)
7. Remove HOUSING ASSY FEED. (p472)
8. Remove CHUTE ASSY 500. (p462)
9. Remove the screw (silver, tapping, 8 mm) fastening CAP FEEDER to 500 PAPER
FEEDER ASSY.
10. Remove CAP FEEDER from 500 PAPER FEEDER ASSY.
11. Remove the 5 screws (silver, tapping, 6mm) fastening GUIDE CST L to 500
PAPER FEEDER ASSY.
12. To remove GUIDE CST L from SWITCH FEEDER DOOR, slide GUIDE CST L
slightly to the right, and remove GUIDE CST L from 500 PAPER FEEDER ASSY
together with SPG LOCK CST LL and STOPPER CST L.
13. Remove STOPPER CST L. (p471)
Figure 4-145. Removal of GUIDE CST L
Leg_Sec03_040EA
10)
9)
11)
11)
11)
11)
11)
12)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 470
REINSTALLATION
1. Attach STOPPER CST L. (p471)
2. Match the boss on GUIDE CST L with the hole on 500 PAPER FEEDER ASSY
while inserting SWITCH FEEDER DOOR into the hole on the rear of GUIDE
CST L, and attach GUIDE CST L.
3. Fasten GUIDE CST L to 500 PAPER FEEDER ASSY with the 5 screws (silver,
tapping, 6mm).
4. Match the boss on CAP FEEDER with the hole on 500 PAPER FEEDER ASSY,
and attach CAP FEEDER.
5. Fasten CAP FEEDER to 500 PAPER FEEDER ASSY with the screw (silver,
tapping, 8 mm).
6. Attach CHUTE ASSY 500. (p462)
7. Attach HOUSING ASSY FEED. (p472)
8. Attach DRIVE ASSY FEED. (p454)
9. Attach CLUTCH ASSY FEED. (p457)
10. Attach COVER LEFT 500. (p449)
11. Attach COVER RIGHT 500. (p451)
12. Attach CHUTE FDR ASSY 500. (p450)
13. Attach 500 PAPER CASSETTE ASSY. (p442)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 471
4.2.12.26 STOPPER CST L
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove CHUTE FDR ASSY 500. (p450)
3. Remove COVER RIGHT 500. (p451)
4. Remove COVER LEFT 500. (p449)
5. Remove CLUTCH ASSY FEED. (p457)
6. Remove DRIVE ASSY FEED. (p454)
7. Remove HOUSING ASSY FEED. (p472)
8. Remove CHUTE ASSY 500. (p462)
9. Remove GUIDE CST L. (p469)
10. Remove STOPPER CST L from GUIDE CST L.
REINSTALLATION
1. Attach SPG LOCK CST LL to the boss on STOPPER CST L, and attach
STOPPER CST L to GUIDE CST L.
2. Attach GUIDE CST L. (p469)
3. Attach CHUTE ASSY 500. (p462)
4. Attach HOUSING ASSY FEED. (p472)
5. Attach DRIVE ASSY FEED. (p454)
6. Attach CLUTCH ASSY FEED. (p457)
7. Attach COVER LEFT 500. (p449)
8. Attach COVER RIGHT 500. (p451)
9. Attach CHUTE FDR ASSY 500. (p450)
10. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-146. Removal of STOPPER CST L
CAUTION
When performing the following work, take care not to lose SPG
LOCK CST LL.
CAUTION
Make sure that the boss of STOPPER CST and that of GUIDE CST
L are inserted into SPG LOCK CST LL.
Leg_Sec03_182FA
10)-2
10)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 472
4.2.12.27 HOUSING ASSY FEED
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER LEFT 500. (p449)
3. Remove CLUTCH ASSY FEED. (p457)
4. Remove DRIVE ASSY FEED. (p454)
5. Unhook the hook on GEAR FEED fastened to the shaft on HOUSING ASSY
FEED, and remove GEAR FEED.
6. Disconnect connector (P/J618) from HOUSING ASSY FEED.
7. Remove the screw (silver, with flange, 6 mm) fastening HOUSING ASSY FEED
to 500 PAPER FEEDER ASSY.
8. Insert both hands from the front side of 500 PAPER FEEDER ASSY, pull the 2
levers on HOUSING ASSY FEED towards you, and remove the boss on
HOUSING ASSY FEED from the hole on 500 PAPER FEEDER ASSY.
9. Slide HOUSING ASSY FEED to the front side, unhook the 4 hooks at the top
fastened to 500 PAPER FEEDER ASSY, remove the hole on HOUSING ASSY
FEED from the protrusion at the front side of 500 PAPER FEEDER ASSY, and
push down HOUSING ASSY FEED to remove.
Figure 4-147. Removal of HOUSING ASSY FEED
Leg_Sec03_032EB
CAUTION
ROLL ASSY
TURN 500
ACTUATOR
T/R
9)-1 9)-1
5)-1
5)-2
6)
7)
9)-2
8)-2 8)-2
8)-1 8)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 473
REINSTALLATION
1. Match the 4 hooks on HOUSING ASSY FEED with the attachment positions, and
attach to 500 PAPER FEEDER ASSY.
2. Slide HOUSING ASSY FEED to the rear side, insert the boss on HOUSING
ASSY FEED into the hole on 500 PAPER FEEDER ASSY, and insert the
protrusion on 500 PAPER FEEDER ASSY into the hole at the front side of
HOUSING ASSY FEED.
3. Fasten HOUSING ASSY FEED to 500 PAPER FEEDER ASSY with the screw
(silver, with flange, 6 mm).
4. Connect connector (P/J618) to HOUSING ASSY FEED.
5. Attach GEAR FEED to the shaft on HOUSING ASSY FEED, and fasten the hook
on GEAR FEED to the groove on the shaft of HOUSING ASSY FEED.
6. Attach DRIVE ASSY FEED. (p454)
7. Attach CLUTCH ASSY FEED. (p457)
8. Attach COVER LEFT 500. (p449)
9. Attach 500 PAPER CASSETTE ASSY. (p442)
CAUTION
When performing the following work, take care not to damage
ACTUATOR T/R attached to HOUSING ASSY FEED. Also, make
sure that ACTUATOR T/R locates at the position above ROLL
ASSY TURN 500.
Table 4-26. Symptoms when the connector is loose
Connector
No.
Panel Indication Symptom
Error Caused by Connector
Disconnection
P/J618 Ready Paper Out
Printing using the 500-
sheet Cassette cannot be
made. The main unit
prints normally.
No paper is loaded in the 500-
sheet Cassette
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 474
4.2.12.28 SENSOR NO PAPER
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER LEFT 500. (p449)
3. Remove CLUTCH ASSY FEED. (p457)
4. Remove DRIVE ASSY FEED. (p454)
5. Remove HOUSING ASSY FEED. (p472)
6. Remove the 2 screws (silver, tapping, 8 mm) fastening COVER FEED to
HOUSING ASSY FEED.
7. Remove COVER FEED from HOUSING ASSY FEED.
8. Unhook the 3 hooks fastening SENSOR NO PAPER to HOUSING ASSY FEED,
and remove SENSOR NO PAPER.
9. Disconnect connector (P/J119) from SENSOR NO PAPER.
REINSTALLATION
1. Connect connector (P/J119) to SENSOR NO PAPER.
2. Match the hook on SENSOR NO PAPER with the attachment position while
inserting ACTUATOR NO PAPER CST into the sensor on SENSOR NO PAPER,
and attach to HOUSING ASSY FEED.
3. Attach COVER FEED to HOUSING ASSY FEED.
4. Fasten COVER FEED to HOUSING ASSY FEED with the 2 screws (silver,
tapping, 8 mm).
5. Attach HOUSING ASSY FEED. (p472)
6. Attach DRIVE ASSY FEED. (p454)
7. Attach CLUTCH ASSY FEED. (p457)
8. Attach COVER LEFT 500. (p449)
9. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-148. Removal of SENSOR NO PAPER
CAUTION
When performing the following work, pay attention to the
positional relationship between SENSOR NO PAPER and
ACTUATOR NO PAPER CST.
Leg_Sec03_033FA
CAUTION
8)-1
6)
6)
7)
8)-2
9)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 475
4.2.12.29 ACTUATOR NO PAPER CST
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER LEFT 500. (p449)
3. Remove CLUTCH ASSY FEED. (p457)
4. Remove DRIVE ASSY FEED. (p454)
5. Remove HOUSING ASSY FEED. (p472)
6. Unhook the 3 hooks fastening CAP ACTUATOR to HOUSING ASSY FEED, and
remove CAP ACTUATOR.
7. Remove the 2 screws (silver, tapping, 8 mm) fastening COVER FEED to
HOUSING ASSY FEED.
8. Remove COVER FEED from HOUSING ASSY FEED.
9. Draw out the shaft of ACTUATOR NO PAPER CST from the hook on HOUSING
ASSY FEED, slide along the notch on HOUSING ASSY FEED, and remove
ACTUATOR NO PAPER CST.
Figure 4-149. Removal of ACTUATOR NO PAPER CST (1)
Figure 4-150. Removal of ACTUATOR NO PAPER CST (2)
Leg_Sec03_206FA
6)-1
6)-2
Leg_Sec03_034FA
CAUTION
7)
7)
8)
9)-2
9)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 476
REINSTALLATION
1. Insert the shaft on ACTUATOR NO PAPER CST from the notch on HOUSING
ASSY FEED.
2. Fit the shaft on ACTUATOR NO PAPER CST onto the hook on HOUSING
ASSY FEED while inserting ACTUATOR NO PAPER CST into the sensor on
SENSOR NO PAPER, and attach.
3. Attach COVER FEED to HOUSING ASSY FEED.
4. Fasten COVER FEED to HOUSING ASSY FEED with the 2 screws (silver,
tapping, 8 mm).
5. Match the hole on CAP ACTUATOR with the boss on HOUSING ASSY FEED,
and attach CAP ACTUATOR.
6. Attach HOUSING ASSY FEED. (p472)
7. Attach DRIVE ASSY FEED. (p454)
8. Attach CLUTCH ASSY FEED. (p457)
9. Attach COVER LEFT 500. (p449)
10. Attach 500 PAPER CASSETTE ASSY. (p442)
CAUTION
When performing the following work, pay attention to the
positional relationship between SENSOR NO PAPER and
ACTUATOR NO PAPER CST.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 477
4.2.12.30 ACTUATOR T/R
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER LEFT 500. (p449)
3. Remove CLUTCH ASSY FEED. (p457)
4. Remove DRIVE ASSY FEED. (p454)
5. Remove HOUSING ASSY FEED. (p472)
6. Remove ROLL ASSY FEED 500. (p479)
7. Remove SPRING ACTUATOR from the notch on HOUSING ASSY FEED.
8. Draw out the shaft on ACTUATOR T/R from the hook on HOUSING ASSY
FEED, and remove ACTUATOR T/R together with SPRING ACTUATOR.
9. Remove SPRING ACTUATOR from ACTUATOR T/R.
REINSTALLATION
1. Attach SPRING ACTUATOR to ACTUATOR T/R.
2. Fit the shaft on ACTUATOR T/R into the hook on HOUSING ASSY FEED, and
attach ACTUATOR T/R together with SPRING ACTUATOR.
3. Hook SPRING ACTUATOR onto the notch on HOUSING ASSY FEED.
4. Attach ROLL ASSY FEED 500. (p479)
5. Attach HOUSING ASSY FEED. (p472)
6. Attach DRIVE ASSY FEED. (p454)
7. Attach CLUTCH ASSY FEED. (p457)
8. Attach COVER LEFT 500. (p449)
9. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-151. Removal of ACTUATOR T/R
CAUTION
SPRING ACTUATOR must be firmly hooked onto the notch on
ACTUATOR T/R and HOUSING ASSY FEED.
Leg_Sec03_035FA
CAUTION
9)
8)
7)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 478
4.2.12.31 SENSOR T/R
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER LEFT 500. (p449)
3. Remove CLUTCH ASSY FEED. (p457)
4. Remove DRIVE ASSY FEED. (p454)
5. Remove HOUSING ASSY FEED. (p472)
6. Remove ROLL ASSY FEED 500. (p479)
7. Remove ACTUATOR T/R. (p477)
8. Disconnect connector (P/J120) from SENSOR T/R.
9. Unhook the three hooks fastening SENSOR T/R to HOUSING ASSY FEED, and
remove SENSOR T/R.
REINSTALLATION
1. Match the hooks on SENSOR T/R with the attachment positions, and attach to
HOUSING ASSY FEED.
2. Connect connector (P/J120) to SENSOR T/R.
3. Attach ACTUATOR T/R. (p477)
4. Attach ROLL ASSY FEED 500. (p479)
5. Attach HOUSING ASSY FEED. (p472)
6. Attach DRIVE ASSY FEED. (p454)
7. Attach CLUTCH ASSY FEED. (p457)
8. Attach COVER LEFT 500. (p449)
9. Attach 500 PAPER CASSETTE ASSY. (p442)
Figure 4-152. Removal of SENSOR T/R
Leg_Sec03_036FA
8)
9)-2
9)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 479
4.2.12.32 ROLL ASSY FEED 500
REMOVAL
1. Remove 500 PAPER CASSETTE ASSY. (p442)
2. Remove COVER LEFT 500. (p449)
3. Remove CLUTCH ASSY FEED. (p457)
4. Remove DRIVE ASSY FEED. (p454)
5. Remove HOUSING ASSY FEED. (p472)
6. Remove the 2 screws (silver, tapping, 8 mm) fastening COVER FEED to
HOUSING ASSY FEED.
7. Remove COVER FEED from HOUSING ASSY FEED.
8. Remove the E-rings fastening both sides of SHAFT FEED from HOUSING ASSY
FEED, and remove the left and right BEARING SLEEVEs.
9. Temporarily slide SHAFT FEED to the right, draw out SHAFT FEED from the
left-side bearing on HOUSING ASSY FEED, and remove together with ROLL
ASSY FEED 500 and ROLL SUPPORT 500.
10. Unhook the hook on ROLL SUPPORT 500 on the right side fastened to SHAFT
FEED, and remove ROLL SUPPORT 500.
11. Unhook the hook on ROLL ASSY FEED 500 fastened to SHAFT FEED, and
remove ROLL ASSY FEED 500.
Figure 4-153. Removal of ROLL ASSY FEED 500
Leg_Sec03_037FA
6)
8)-2
8)-1
8)-1
8)-2
11)-2
11)-1
10)-1
10)-2
6)
7)
9)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Printer 480
REINSTALLATION
1. Attach ROLL ASSY FEED 500 to SHAFT FEED so that the hook on ROLL
ASSY FEED 500 is facing the right side, and fasten the hook on ROLL ASSY
FEED 500 to the groove on SHAFT FEED.
2. Attach ROLL SUPPORT 500 to SHAFT FEED, and fasten the hook on ROLL
SUPPORT 500 to the groove on SHAFT FEED.
3. Insert the right side of SHAFT FEED into the right-side bearing on HOUSING
ASSY FEED, then slide SHAFT FEED to the left, and attach together with ROLL
ASSY FEED 500 and ROLL SUPPORT 500.
4. Match the double D cut surface of BEARING SLEEVE with the left and right
bearings of HOUSING ASSY FEED, attach BEARING SLEEVE, and fasten both
sides of SHAFT FEED with the E-rings.
5. Attach COVER FEED to HOUSING ASSY FEED.
6. Fasten COVER FEED to HOUSING ASSY FEED with the 2 screws (silver,
tapping, 8 mm).
7. Attach HOUSING ASSY FEED. (p472)
8. Attach DRIVE ASSY FEED. (p454)
9. Attach CLUTCH ASSY FEED. (p457)
10. Attach COVER LEFT 500. (p449)
11. Attach 500 PAPER CASSETTE ASSY. (p442)
CAUTION
When performing the following work, pay attention to the
attachment direction of ROLL ASSY FEED 500.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 481
4.3 Scanner Section
4.3.1 ADF Unit
REMOVAL
1. Remove the Scanner. (p306)
2. Disconnect the cable of the ADF Unit from the IR A Assy.
3. Remove the two screws (M3 x 12 mm, P-type, P-head) that secure the ADF Unit
to the IR A Assy.
4. Open the ADF Unit and remove it toward upward.
REINSTALLATION
1. Insert the ADF HINGE of the ADF Unit into the hole on the IR A Assy, and close
the ADF Unit.
2. Secure the ADF Unit to the IR A Assy with the two screws (M3 x 12 mm, P-type,
P-head).
3. Connect the cable of the ADF Unit to the IR A Assy.
4. Install the Scanner. (p306)
Figure 4-154. Removal of ADF Unit
CABLE
IR A ASSY
3) 3)
4)
4)
2)
ADF HINGE
ADF Unit
ADF HINGE
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 482
4.3.2 COVER
4.3.2.1 IR COVER A ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the screw (M3 x 10 mm, P-type, B-head) that secure the both left and
right HINGE HOLDER 2s to the IR COVER A ASSY.
4. Turn the Scanner over and remove the two screws (M3 x 10 mm, P-type, B-head)
that secure the left and right HINNGE HOLDER 2s to the IR BASE A ASSY to
remove the two HINGE HOLDER 2s from the assy.
5. Remove the seven screws (M3 x 10 mm, P-type, B-head) that secure the IR
COVER A ASSY to the IR BASE A ASSY.
Figure 4-155. Removal of IR COVER A ASSY (1)
Figure 4-156. Removal of IR COVER A ASSY (2)
Obverse Side 3) IR COVER A ASSY
Reverse Side IR BASE A ASSY
5)
4)
HINGE HOLDER 2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 483
6. Turn the Scanner back to normal orientation, and remove the IR COVER A ASSY
from the IR BASE A ASSY. There are two hooks on left and right shorter sides of
the IR BASE A ASSY to secure the IR COVER A ASSY, so push the shorter side
of the IR BASE A ASSY while pulling the IR COVER A ASSY upward to
remove it (do the procedure for both left and right side one by one).
7. Remove a piece of tape that bundles the harness and FFC of the IR COVER A ASSY.
8. Pull out the IR COVER A ASSY harness through the hole on the IR BASE A ASSY.
Figure 4-157. Removal of IR COVER A ASSY (3)
Figure 4-158. Removal of IR COVER A ASSY (4)
CHECK
POINT
The two hooks of the IR BASE A ASSY that secure the IR
COVER A ASSY are indicated on the picture below.
If the IR ENGINE LOCK ASSY and the ADF IR LOCK ASSY
prevent the IR COVER A ASSY from separating from the IR
BASE A ASSY, access them from the bottom of the IR BASE A
ASSY to set them in position so that they do not interfere the IR
COVER A ASSY.
Hooks
IR BASE A ASSY
IR ENGINE LOCK ASSY
ADF IR LOCK ASSY
Bottom of the IR BASE A ASSY
IR COVER A ASSY IR BASE A ASSY
6)
8)
IR COVER A ASSY
IR ENGINE LOCK ASSY
ADF IR LOCK ASSY
Through-hole for the Harness
Harness
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 484
REINSTALLATION
1. Draw the IR COVER A ASSY harness through the hole on the IR BASE A ASSY.
2. Bundle the harness and the FFC of the IR COVER A ASSY with a piece of tape.
3. Attach the IR COVER A ASSY to the IR BASE A ASSY inserting the IR
ENGINE LOCK ASSY and the ADF IR LOCK ASSY into the holes on the
reverse side of the IR COVER A ASSY.
4. Turn the Scanner over and secure the IR COVER A ASSY to the IR BASE A
ASSY with seven screws (M3 x 10 mm, P-type, B-head).
5. Attach the two HINGE HOLDER 2s to left and right grooves on the IR BASE A
ASSY respectively, and secure them with the two screws (M3 x 10 mm, P-type, B-
head) (one screw for one HINGE HOLDER 2).
6. Turn the Scanner back to normal orientation, and secure the left and right HINGE
HOLDER 2s to the IR COVER A ASSY with the two screws (M3 x 10 mm, P-
type, B-head) respectively.
7. Attach the ADF Unit. (p481)
8. Install the Scanner. (p306)
Figure 4-159. Reinstallation of IR COVER A ASSY
Figure 4-160. Reinstallation of HINGE HOLDER 2
CHECK
POINT
The IR ENGINE LOCK ASSY may fall off the IR BASE A ASSY
while attaching the IR COVER A ASSY. In such case, reattach it
following the procedure given below.
1. Pass the pintle through the center hole on the IR ENGINE
LOCK ASSY, and hitch one end of the spring to the oblong
hole on the assy.
2. Attach the IR ENGINE LOCK ASSY to the IR BASE A ASSY
with the pintle placed on the bearing of the IR BASE A ASSY.
3. Hitch the other end of the spring to the protrusion on the IR
BASE A ASSY.
1) 2) 3)
Protrusion Pintle
Spring
Bottom of the IR BASE A ASSY IR ENGINE LOCK ASSY
IR COVER A ASSY
IR ENGINE LOCK ASSY
ADF IR LOCK ASSY
Through-hole for the Harness
Harness
Through-hole for the ADF IR LOCK ASSY
Through-hole for the IR ENGINE LOCK ASSY
Groove on
the IR BASE A ASSY
Groove on
the IR BASE A ASSY
IR BASE A ASSY
HINGE HOLDER 2
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 485
4.3.3 IR A Assy
4.3.3.1 CCD MODULE ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the IR COVER A ASSY. (p482)
4. Slide the PULLEY ASSY in the direction of an arrow shown in Figure 4-161 to
release the tension of the IR TIMING BELT, and remove the IR TIMING BELT
from the pulley of the PULLEY ASSY.
5. Move the CCD MODULE ASSY to the center.
6. Turn the CCD MODULE ASSY upward upon the IR SHAFT, and hold it to
remove the two screws (M3 x 6 mm, B-type, P-head) that secure the FFC CR to
the CCD MODULE ASSY.
7. Disconnect the FFC CR from the connector on the CCD MODULE ASSY.
8. Release the left end of the IR SHAFT from the bearing of the IR BASE ASSY, and
remove the CCD MODULE ASSY together with the IR SHAFT.
9. Pull out the IR SHAFT from the CCD MODULE ASSY.
Figure 4-161. Releasing the Tension of IR TIMING BELT
Figure 4-162. Removal of FFC CLIP
Figure 4-163. Removal of CCD MODULE ASSY
PULLEY ASSY
4)
IR TIMING BELT
FFC CLIP
FFC CR
5)
6)-2
6)-1
CCD MODULE ASSY
IR SHAFT
CCD MODULE ASSY
8)-2
8)-1
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 486
REINSTALLATION
1. Put the IR SHAFT through the shaft hole of the CCD MODULE ASSY.
2. Insert the right end of the IR SHAFT into the right bearing of the IR BASE ASSY,
and then push the left end into the left bearing of the assy. See Figure 4-163.
3. Move the CCD MODULE ASSY to the center.
4. Attach the PULLEY ASSY to the IR BASE ASSY.
5. Draw the FFC CR through the FFC CLIP, and turn the CCD MODULE ASSY
upward upon the IR SHAFT and hold it to secure the FFC CLIP to the CCD
MODULE ASSY with the two screws (M3 x 6 mm, B-type, P-head). See Figure
4-162.
6. Connect the FFC CR to the connector on the CCD MODULE ASSY.
7. Hitch the IR TIMING BELT to the gear of the MOTOR ASSY, and to the pulley
of the PULLEY ASSY by sliding the PULLEY ASSY leftward. See Figure 4-161.
8. Attach the IR COVER A ASSY. (p482)
9. Attach the ADF Unit. (p481)
10. Install the Scanner. (p306)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 487
4.3.3.2 MOTOR ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the IR COVER A ASSY. (p482)
4. Remove the CCD MODULE ASSY. (p485)
5. Pull the harnesses and the grounding wire of the MOTOR ASSY to the inner side
of the IR BASE A ASSY, and release the MOTOR ASSY harnesses from the
groove on the IR BASE A ASSY.
6. Remove the screw (M3 x 8 mm, P-type, B-head) that secure the harness tie.
7. Cut the harness tie, and remove the ferrite core from the harnesses.
8. Remove the two screws (M3 x 8 mm, P-type, B-head) that secure the MOTOR
ASSY to the IR BASE A ASSY, and remove the MOTOR ASSY from the IR
BASE A ASSY.
Figure 4-164. Removal of MOTOR ASSY
CAUTION
When removing/reinstalling the MOTOR ASSY, be careful not to
displace or remove the carriage home position detection flag.
5)-1
5)-2
6)
8)
Harnesses Harness Tie IR BASE A ASSY
Grounding Wire
MOTOR ASSY Ferrite Core HP Flag
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 488
REINSTALLATION
1. Wind the harnesses of the MOTOR ASSY around the ferrite core once, and secure
them with the harness tie.
2. Draw the grounding wire through the hole of the IR BASE A ASSY.
3. Install the MOTOR ASSY to the IR BASE A ASSY matching the guide pins of
the IR BASE A ASSY with the positioning holes of the MOTOR ASSY.
4. Secure the bottom-right corner of the MOTOR ASSY with the screw (M3 x 8 mm,
P-type, B-head), and secure the upper-left corner of the assy. together with the
grounding terminal with the screw (M3 x 8 mm, P-type, B-head).
5. Secure the harness tie to the IR BASE A ASSY with the screw (M3 x 8 mm, P-
type, B-head).
6. Put the harnesses of the MOTOR ASSY through the hole of the IR BASE A
ASSY, and secure the harnesses on the groove of the IR BASE A ASSY.
7. Attach the CCD MODULE ASSY. (p485)
8. Attach the IR COVER A ASSY. (p482)
9. Attach the ADF Unit. (p481)
10. Install the Scanner. (p306)
Figure 4-165. Reinstallation of MOTOR ASSY
CHECK
POINT
When securing the harnesses of the MOTOR ASSY on the groove of
the IR BASE A ASSY, arrange them in the prescribed order; brown,
orange, black, and yellow from the top as shown in Figure 4-165.
Place the harnesses in the order of brown,
orange, black, and yellow from the top.
Wind harnesses once around the ferrite core
Ferrite Core
5)
Grounding Wire
6)
MOTOR ASSY
4)
Positioning Holes and Guide Pins
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 489
4.3.3.3 PCB ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the IR COVER A ASSY. (p482)
4. Move the CCD MODULE ASSY to the left side (home position side).
5. Disconnect the FFC BOARD from the connector on the PCB ASSY.
6. Remove the two screws (M3 x 8 mm, P-type, B-head) that secure the PCB ASSY
to the IR BASE A ASSY, and remove the PCB ASSY from the IR BASE A
ASSY.
REINSTALLATION
1. Match the positioning holes of the PCB ASSY and the guide pins of the IR BASE
A ASSY, and secure the PCB ASSY to the IR BASE A ASSY with the two screws
(M3 x 8 mm, P-type, B-head).
2. Connect the FFC BOARD to the P201 connector on the PCB ASSY.
3. Attach the IR COVER A ASSY. (p482)
4. Attach the ADF Unit. (p481)
5. Install the Scanner. (p306)
Figure 4-166. Removal of PCB ASSY
CCD MODULE ASSY
4)
6)
Positioning Holes
and Guide Pins
5)
IR BASE A ASSY
PCB ASSY FFC BOARD
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 490
4.3.3.4 FFC CR
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the IR COVER A ASSY. (p482)
4. Remove the CCD MODULE ASSY. (p485)
5. Remove the MOTOR ASSY. (p487)
6. Remove the two screws (M3 x 8 mm, P-type, B-head) that secure the PLATE
HARNESS 2 to the IR BASE A ASSY, and remove the PLATE HARNESS 2
from the IR BASE A ASSY.
7. Remove the screw (M3 x 8 mm, P-type, B-head) that secures the PLATE
HARNESS to the IR BASE A ASSY, and slide the PLATE HARNESS in the
direction of an arrow shown in the figure to remove it from the IR BASE A ASSY.
See Figure 4-167.
8. Disconnect the FFC BOARD from the connector on the PCB ASSY.
9. Remove the sponge adhered to the FFC CR, and pull the FFC CR to the inner side
of the IR BASE A ASSY through the hole of the assy.
10. Remove the piece of tape that bundles the FFC CR, and remove the FFC CR from
the ferrite core of the CORE ASSY.
11. Remove the FFC CR from the IR BASE A ASSY.
Figure 4-167. Removal of FFC CR (1)
Figure 4-168. Removal of FFC CR (2)
CHECK
POINT
The FFC CR is secured on the IR BASE A ASSY with two-sided
tapes. Remove the FFC CR slowly and carefully.
Ferrite Core
IR BASE A ASSY
PLATE HARNESS
PLATE HARNESS2
8)
6)
7)-2
7)-1
FFC CR
Tape Sponge
IR BASE A ASSY
11)
10)
9)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY Scanner Section 491
REINSTALLATION
1. Put the FFC CR through the ferrite core of the CORE ASSY, and bundle the FFC
CR with a piece of tape.
2. Pull out the FFC CR outward through the hole of the IR BASE A ASSY, and
secure the FFC CR to the IR BASE ASSY with the sponge.
3. Draw the FFC CR under the PLATE-HW, and secure the FFC CR to the IR BASE
A ASSY with two-sided tapes aligning the FFC CR with the reference line on the
IR BASE A ASSY.
4. Hitch the hook of the PLATE HARNESS to the IR PLATE FFC, and secure the
PLATE HARNESS to the IR BASE A ASSY with the screw (M3 x 8 mm, P-type,
B-head).
5. Secure the PLATE HARNESS 2 to the IR BASE A ASSY with the two screws
(M3 x 8 mm, P-type, B-head) matching the positioning holes of the PLATE
HARNESS 2 with the guide pins of the IR BASE A ASSY.
6. Connect the FFC BOARD to the connector on the PCB ASSY.
7. Install the MOTOR ASSY. (p487)
8. Attach the CCD MODULE ASSY. (p485)
9. Attach the IR COVER A ASSY. (p482)
10. Attach the ADF Unit. (p481)
11. Install the Scanner. (p306)
Figure 4-169. Reinstallation of FFC CR (1)
Figure 4-170. Reinstallation of FFC CR (2)
CHECK
POINT
Attach the sponge, which secures the FFC CR, to the IR BASE A
ASSY with a two-sided tape.
Sponge
PLATE-HW
Ferrite Core
FFC CR
Two-sided Tapes Attaching Positions Reference Line for attaching the FFC CR
PLATE HARNESS
PLATE HARNESS2
IR PLATE FFC
Hook of the PLATE HARNESS
Positioning Holes and Guide Pins
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 492
4.4 ADF Section
4.4.1 COVER
4.4.1.1 ADF COVER R
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Turn the ADF Unit over, remove the two screws (M3 x 8 mm, P-type, A-head) that
secure the HOOK FIX PLATE to the SDH COVER, and remove the HOOK FIX
PLATE from the SDH COVER. See Figure 4-171.
4. Turn the ADF Unit back to the normal orientation, open the ADF COVER C, and
remove the screw (M3 x 8 mm, S-type, A-head) that secures the ADF COVER R.
See Figure 4-172.
5. Release the seven tabs of the ADF COVER R from the SDH COVER in the order
shown in , and remove the ADF COVER R. See Figure 4-173.
Figure 4-171. Removal of HOOK FIX PLATE
Figure 4-172. Removal of ADF COVER R (1)
Figure 4-173. Removal of ADF COVER R (2)
CHECK
POINT
To release the seven tabs, push them with a flat-blade screwdriver or
similar tool toward the direction shown in Figure 4-173.
HOOK FIX PLATE
SDH COVER
3)
ADF COVER C
4)-2
4)-1
7
Notch
Tab
3
Notch
Tab
Obverse Side
ADF COVER R
ADF HINGE Reverse Side ADF HINGE
1 2
5
6
4
Tab
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 493
REINSTALLATION
1. Open the ADF COVER C.
2. Put the cable of the ADF Unit into the notch of the ADF COVER R, and attach the
ADF COVER R to the SDH COVER inserting the seven tabs of the ADF COVER
R in the order shown in Figure 4-173.
3. Secure the ADF COVER R to the SDH COVER with the screw (M3 x 8 mm, S-
type, A-head). See Figure 4-172.
4. Match the positioning hole of the HOOK FIX PLATE with the guide pin of the
SDH COVER, and secure the HOOK FIX PLATE to the SDG COVER with the
two screws (M3 x 8 mm, P-type, A-head). See Figure 4-174.
5. Attach the ADF Unit. (p481)
6. Install the Scanner. (p306)
Figure 4-174. Reinstallation of HOOK FIX PLATE
HOOK FIX PLATE
SDH COVER 3)
Positioning Hole and Guide Pin
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 494
4.4.1.2 CABLE
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Disconnect P301 connector from the ADF PCB ASSY.
5. Remove the screw (M3 x 6 mm, S-type, A-head) that secures the grounding wire
of the CABLE, and remove the CABLE.
REINSTALLATION
1. Secure the grounding wire of the CABLE with the screw (M3 x 6 mm, S-type, A-
head).
2. Connect the CABLE connector to P301 connector on the ADF PCB ASSY.
3. Attach the ADF COVER R. (p492)
4. Attach the ADF Unit. (p481)
5. Install the Scanner. (p306)
Figure 4-175. Removal of CABLE
CABLE
4)
Grounding Wire
5)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 495
4.4.1.3 PCB COVER
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the PCB
COVER, and remove the PCB COVER.
REINSTALLATION
1. Insert the longer lateral side of the PCB COVER into the gap between the ADF
PCB ASSY and the SDH COVER, and secure the PCB COVER with the two
screws (M3 x 8 mm, P-type, A-head). See Figure 4-176.
2. Attach the ADF COVER R. (p492)
3. Attach the ADF Unit. (p481)
4. Install the Scanner. (p306)
Figure 4-176. Removal of PCB COVER
PCB COVER
ADF PCB ASSY
SDH COVER
The Longer Lateral Side
Gap
4)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 496
4.4.1.4 ADF COVER C
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p515)
5. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the ADF
COVER C.
6. Close the ADF COVER C.
7. Lift the paper feeding side of the ADF COVER C, and remove it from the ADF
BASE ASSY toward the direction shown in Figure 4-178.
REINSTALLATION
1. Close the ADF BASE ASSY, and attach the ADF COVER C to the ADF BASE
ASSY matching the hooks of the ADF COVER C with the holes on the ADF
BASE ASSY. See Figure 4-179.
2. Secure the ADF COVER C to the ADF BASE ASSY with the two screws (M3 x 8
mm, P-type, A-head).
3. Attach the ADF COVER R. (p492)
4. Attach the ADF Unit. (p481)
5. Install the Scanner. (p306)
Figure 4-177. Removal of ADF COVER C (1)
Figure 4-178. Removal of ADF COVER C (2)
Figure 4-179. Reinstallation of ADF COVER C
ADF COVER C
5)
ADF COVER C
7)-2
7)-1
ADF COVER C Hooks
Hooks
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 497
4.4.1.5 ADF HINGE
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the two screws (M3 x 12 mm, P-type, P-head) that secure the left and
right ADF HINGEs to the SDH COVER, and remove the two ADF HINGEs.
REINSTALLATION
1. Secure the left and right ADF HINGEs to the SDH COVER with the two screws
(M3 x 12mm, P-type, P-head).
2. Attach the ADF COVER R. (p492)
3. Attach the ADF Unit. (p481)
4. Install the Scanner. (p306)
Figure 4-180. Removal of ADF HINGE (1)
Figure 4-181. Removal of ADF HINGE (2)
Obverse Side
4)-1
ADF HINGE
SDH COVER
Reverse Side
4)-2
ADF HINGE
SDH COVER
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 498
4.4.2 ADF BASE ASSY
4.4.2.1 ADF BASE ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Disconnect the all connectors on the ADF PCB ASSY.
7. Remove the four screws (M3 x 8 mm, P-type, A-head) that secure the ADF
FRAME ASSY to the SDH COVER, remove the COVER SPRING ASSY, and
then remove the ADF FRAME ASSY together with the ADF BASE ASSY.
Figure 4-182. Removal of ADF BASE ASSY (1)
7)
COVER SPRING ASSY
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 499
8. Cut the tie that secure the ferrite core to the harness of the ADF BASE ASSY, and
remove the ferrite core from the harness.
9. Release the two harnesses of the ADF BASE ASSY from the two CABLE TIEs.
10. Release the harnesses of the ADF FRAME ASSY from the notch on the ADF
BASE ASSY.
11. Open the ADF BASE ASSY.
12. Viewed from the direction as shown in Figure 4-184, push the right frame of the
ADF FRAME ASSY outward to remove the right pintle of the ADF BASE ASSY
from the bearing of the ADF FRAME ASSY.
13. Pull out the left pintle of the ADF BASE ASSY from the left bearing of the ADF
FRAME ASSY, and remove the ADF BASE ASSY.
Figure 4-183. Removal of ADF BASE ASSY (2)
Figure 4-184. Removal of ADF BASE ASSY (3)
10)
Ferrite Core Tie Harnesses
CABLE TIE
ADF FRAME ASSY
ADF BASE ASSY
12)-2
12)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 500
REINSTALLATION
1. Viewed from the direction as shown in Figure 4-184, insert the left pintle of the
ADF BASE ASSY into the left bearing of the ADF FRAME ASSY, and push the
right frame of the ADF FRAME ASSY outward to insert the right pintle into the
right bearing of the ADF FRAME ASSY. See Figure 4-184.
2. Secure the harnesses of the ADF FRAME ASSY into the notch of the ADF BASE
ASSY. See Figure 4-183.
3. Secure the harnesses of the ADF BASE ASSY with the two CABLE TIEs. See
Figure 4-183.
4. Bundle the harnesses of the ADF BASE ASSY, wind them around the ferrite core
once, and then secure the ferrite core to the harnesses with the tie.
5. Install the ADF FRAME ASSY to the SDH COVER matching the positioning
hole of the ADF FRAME ASSY with the guide pin of the SDH COVER.
6. Attach the COVER SPRING ASSY to the ADF FRAME ASSY matching the
positioning hole of the COVER SPRING ASSY with the guide pin of the ADF
FRAME ASSY, and secure them to the SDH COVER with the four screws (M3 x
8 mm, P-type, A-head).
7. Connect the CABLE connector of the ADF FRAME ASSY and the ADF BASE
ASSY to the ADF PCB ASSY.
8. Attach the ADF COVER C. (p496)
9. Attach the ADF COVER R. (p492)
10. Attach the ADF Unit. (p481)
11. Install the Scanner. (p306)
CHECK
POINT
When attaching the ADF FRAME ASSY to the SDH COVER,
make sure to match the positioning hole and the guide pin.
COVER SPRING ASSY
Guide Pin of the SDH COVER and Positioning
Hole of the ADF FRAME ASSY
Guide Pin of the ADF FRAME ASSY and
Positioning Hole of the COVER SPRING ASSY
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 501
4.4.2.2 E CLUTCH UNIT
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Release the hook of the GEAR 20T, and remove the GEAR 20T.
8. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the CLUTCH
FIX PLATE.
9. Release the CLUTCH FIX PLATE from the guide pin of the ADF BASE, and
slide the CLUTCH FIX PLATE leftward.
10. Pull out the TRANSFER SHAFT leftward from the hole on the ADF BASE.
11. Pull out the CLUTCH SHAFT from the MAGNETIC CLUTCH.
12. Release the harnesses of the MAGNETIC CLUTCH from the notch of the ADF
BASE, and remove the MAGNETIC CLUTCH. See Figure 4-186.
Figure 4-185. Removal of E CLUTCH UNIT (1)
Figure 4-186. Removal of E CLUTCH UNIT (2)
CLUTCH FIX PLATE
GEAR 20T
ADF BASE
CLUTCH SHAFT MAGNETIC CLUTCH
TRANSFER SHAFT
8) 10)
9)
Positioning Hole
and Guide Pin
MAGNETIC CLUTCH
Notch
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 502
REINSTALLATION
1. Attach the CLUTCH SHAFT to the bearing of the CLUTCH FIX PLATE, and
insert the CLUTCH SHAFT to the MAGNETIC CLUTCH.
2. Insert the antirotation tab of the MAGNETIC CLUTCH into the hole of the ADF
BASE, and secure the MAGNETIC CLUTCH to the ADF BASE. See Figure
4-187.
3. Attach the TRANSFER SHAFT to the bearing of the CLUTCH FIX PLATE, and
put the TRANSFER SHAFT through the hole of the ADF BASE.
Figure 4-187. Reinstallation of E CLUTCH UNIT
CHECK
POINT
Attach BUSH D4, GEAR 33T M0.8, and BUSH D6 to the CLUTCH
SHAFT before attaching the CLUTCH SHAFT to the bearing of
the CLUTCH FIX PLATE.
CHECK
POINT
After securing the MAGNETIC CLUTCH, make sure that the
antirotation tab is properly inserted into the hole of the ADF BASE.
MAGNETIC CLUTCH
BUSH D6
CLUTCH SHAFT
GEAR 33T M0.8
BUSH D4
CHECK
POINT
Attach BUSH D4, GEAR 12T, E RETAINING RING, and BUSH
D6 to the TRANSFER SHAFT before attaching the shaft to the
bearing of the CLUTCH FIX PLATE.
GEAR 12T
BUSH D4
TRANSFER SHAFT
E RETAINING RING
BUSH D6
GEAR 20T
MAGNETIC CLUTCH
Antirotation Tab
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 503
4. Attach the CLUTCH FIX PLATE to the ADF BASE matching the positioning
hole of the CLUTCH FIX PLATE with the guide pin of the ADF BASE, and
secure the CLUTCH FIX PLATE with the two screws (M3 x 8 mm, P-type, A-
head). See Figure 4-188.
5. Secure the harnesses of the MAGNETIC CLUTCH into the notch of the ADF
BASE. See Figure 4-186.
6. Attach the GEAR 20T to the TRANSFER SHAFT. See Figure 4-185.
7. Attach the ADF BASE ASSY. (p498)
8. Attach the ADF COVER C. (p496)
9. Attach the ADF COVER R. (p492)
10. Attach the ADF Unit. (p481)
11. Install the Scanner. (p306)
Figure 4-188. Reinstallation of E CLUTCH UNIT
CLUTCH FIX PLATE Positioning Hole and Guide Pin
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 504
4.4.2.3 PICK UP ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p496)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the E CLUTCH UNIT. (p501)
8. Release the TENSION SPRING from the hook of the PICK UP ASSY and the
ADF ROLLER FIX PLATE.
9. Remove the screw (M3 x 8 mm, P-type, A-head) that secure the ADF ROLLER
FIX PLATE, and remove the ADF ROLLER FIX PLATE.
10. Lift the left shaft of the PICK UP ASSY, and pull out the right shaft of the PICK
UP ASSY from the bearing of the ADF BASE, and then remove the PICK UP
ASSY from the ADF BASE.
Figure 4-189. Removal of PICK UP ASSY (1)
Figure 4-190. Removal of PICK UP ASSY (2)
9)
ADF ROLLER FIX PLATE TENSION SPRING PICK UP ASSY
10)-2
10)-1
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 505
REINSTALLATION
1. Insert the right shaft of the PICK UP ASSY into the bearing of the ADF BASE,
and insert the left shaft of the PICK UP ASSY into the bearing of the ADF BASE.
2. Place the left ADF SHAFT with its flat surface facing upward, and attach the ADF
ROLLER FIX PLATE matching the positioning hole of the ADF ROLLER FIX
PLATE with the guide pin on the ADF BASE.
3. Secure the ADF ROLLER FIX PLATE to the ADF BASE with the screw (M3 x 8
mm, P-type, A-head).
4. Hitch the both ends of the TENSION SPRING to the hook of PICK UP ASSY and
the hook of ADF ROLLER FIX PLATE respectively.
5. Attach the E CLUTCH UNIT. (p501)
6. Attach the ADF BASE ASSY. (p498)
7. Attach the ADF COVER C. (p496)
8. Attach the ADF COVER R. (p492)
9. Attach the ADF Unit. (p481)
10. Install the Scanner. (p306)
CHECK
POINT
Before attaching the ADF Roller FIX PLATE, make sure that the
flat surface of the ADF SHAFT faces upward.
NG OK
Positioning Hole
and Guide Pin
ADF SHAFT
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 506
4.4.2.4 AS SENSOR
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Release the harnesses of the AS SENSOR from the three hooks, two holes, and
three notches of the ADF BASE. See Figure 4-191.
8. Turn the ADF BASE ASSY over, and remove the AS SENSOR releasing its two
tabs from the ADF BASE. See Figure 4-192.
REINSTALLATION
1. Attach the AS SENSOR to the ADF BASE inserting the two tabs of the AS
SENSOR into holes on the ADF BASE. See Figure 4-192.
2. Route the harnesses of the AS SENSOR as shown in the figure, and secure them
with three hooks and three notches of the ADF BASE. See Figure 4-191.
3. Attach the ADF BASE ASSY. (p498)
4. Attach the ADF COVER C. (p496)
5. Attach the PAPER GUIDE ASSY. (p526)
6. Attach the ADF COVER R. (p492)
7. Attach the ADF Unit. (p481)
8. Install the Scanner. (p306)
Figure 4-191. Removal of AS SENSOR (1)
Figure 4-192. Removal of AS SENSOR (2)
7)
ADF BASE
AS SENSOR
8)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 507
4.4.2.5 SENSOR LEVER
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Attach the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the left shaft of the SENSOR LEVER from the bearing and pull out the
other shaft from the bearing to remove the SENSOR LEVER from the ADF
BASE. See Figure 4-193.
REINSTALLATION
1. Insert the right shaft of the SENSOR LEVER into the right bearing of the ADF
BASE, and push the other shaft into the left bearing of the ADF BASE. See Figure
4-193.
2. Attach the ADF BASE ASSY. (p498)
3. Attach the ADF COVER C. (p496)
4. Attach the ADF COVER R. (p492)
5. Attach the ADF Unit. (p481)
6. Install the Scanner. (p306)
Figure 4-193. Removal of SENSOR LEVER
SENSOR LEVER
7)-2
7)-1
ADF BASE
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 508
4.4.2.6 CONNECTOR UNIT ACEMU
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the E CLUTCH UNIT. (p501)
8. Remove the SENSOR LEVER. (p507)
9. Release the harnesses of the CONNECTOR UNIT ACEMU from the notch of the
ADF BASE.
10. Release the CONNECTOR UNIT ACEMU from the tab of the ADF BASE to
remove the CONNECTOR UNIT ACEMU.
REINSTALLATION
1. Push the CONNECTOR UNIT ACEMU into the place on the ADF BASE and
secure it with the tab of the ADF BASE.
2. Route the harnesses of the CONNECTOR UNIT ACEMU as shown in the figure,
and secure them with the notch on the ADF BASE.
3. Attach the SENSOR LEVER. (p507)
4. Attach the E CLUTCH UNIT. (p501)
5. Attach the ADF BASE ASSY. (p498)
6. Attach the ADF COVER C. (p496)
7. Attach the PAPER GUIDE ASSY. (p526)
8. Attach the ADF COVER R. (p492)
9. Attach the ADF Unit. (p481)
10. Install the Scanner. (p306)
Figure 4-194. Removal of CONNECTOR UNIT ACEMU
10)
9)
CONNECTOR UNIT ACEMU ADF BASE
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 509
4.4.3 ADF FRAME ASSY
4.4.3.1 MOTOR
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Cut off the tie wrap that bundles the harnesses and the grounding wire of the
MOTOR.
8. Cut the tie wrap that secure the ferrite core to the harnesses of the MOTOR, and
remove the ferrite core from the harnesses.
9. Remove the two screws (M3 x 6 mm, S-type, A-head) that secure the MOTOR
CUSHION to the ADF FRAME ASSY, and remove the MOTOR CUSHION
together with the MOTOR. See Figure 4-195.
10. Remove the two screws (M3 x 6 mm, G-type, C-head, W/spring washer, 5 flat
washer) that secure the MOTOR to the MOTOR CUSHION. See Figure 4-196.
11. Move the MOTOR toward the relief hole on the MOTOR CUSHION, and remove
the MOTOR taking the pinion gear out through the hole. See Figure 4-197.
Figure 4-195. Removal of MOTOR (1)
Figure 4-196. Removal of MOTOR (2)
Figure 4-197. Removal of MOTOR (3)
Ferrite Core
Grounding Wire
Harnesses
7) MOTOR CUSHION
Tie wrap MOTOR
MOTOR MOTOR CUSHION
8)
MOTOR
MOTOR CUSHION
Relief Hole
Pinion Gear
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DI SASSEMBLY AND ASSEMBLY ADF Section 510
REINSTALLATION
1. Secure the MOTOR to the MOTOR CUSHION with the two screws (M3 x 6 mm,
G-type, C-head, W/spring washer, W/5 flat washer).
2. Secure the MOTOR CUSHION to the ADF FRAME ASSY with the two screws
(M3 x 6 mm, S-type, A-head).
3. Wind the harnesses of the MOTOR around the ferrite core once, and secure the
ferrite core to the harness with a tie wrap.
4. Bundle the harnesses and the grounding wire of the MOTOR with a tie wrap.
5. Attach the ADF BASE ASSY. (p498)
6. Attach the ADF COVER C. (p496)
7. Attach the PAPER GUIDE ASSY. (p526)
8. Attach the ADF COVER R. (p492)
9. Attach the ADF Unit. (p481)
10. Install the Scanner. (p306)
CAUTION
Make sure to attach the MOTOR CUSHION to the ADF FRAME
ASSY positioning the MOTOR CUSHION as shown in Figure 4-195.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 511
4.4.3.2 GUIDE FRONT ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the MOTOR. (p509)
8. Remove the screw (M3 x 6 mm, S-type, A-head) that secures the grounding wire
of the CABLE to the MOTOR FIX PLATE, and remove the grounding wire of the
CABLE.
9. Remove the three screws (M3 x 6 mm, S-type, A-head) that secure the MOTOR
FIX PLATE to the FIX PLATE R, and remove the two LOCKING CABLE
CLIPs, and then remove the MOTOR FIX PLATE from the ADF BASE ASSY.
10. Remove the five gears attached on the FIX PLATE R in the order shown below.
1. GEAR 60T 18T
2. GEAR 48T
3. GEAR 40T 18T
4. GEAR 30T
5. GEAR 33T M0.5
Figure 4-198. Removal of GUIDE FRONT ASSY (1)
Figure 4-199. Removal of GUIDE FRONT ASSY (2)
CHECK
POINT
GEAR 33T M0.5 is secured with a hook. When removing GEAR
33T M0.5, release it from the hook with a pair of tweezers or
similar tool.
Grounding Wire 9) 8)
LOCKING CABLE CLIPS
MOTOR FIX PLATE
GEAR 33T M0.5
GEAR 60T 18T
FIX PLATE R
GEAR 48T GEAR 40T 18T GEAR 30T
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DI SASSEMBLY AND ASSEMBLY ADF Section 512
11. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the FIX PLATE
R to the ADF FRAME UNIT, and remove the FIX PLATE R from the ADF
FRAME UNIT.
12. Remove BUSH D6 from the shaft of the TURNING ROLLER and the shaft of the
EXIT ROLL ASSY respectively.
Figure 4-200. Removal of GUIDE FRONT ASSY (3)
Figure 4-201. Removal of GUIDE FRONT ASSY (4)
11)
FIX PLATE R
12)
Shaft of EXIT ROLL ASSY Shaft of TURNING ROLLER
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 513
13. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the FIX PLATE
ASSY to the ADF FRAME UNIT, and remove the FIX PLATE ASSY.
14. Remove BUSH D6 from the shaft of the TURNING ROLLER and the shaft of the
EXIT ROLL ASSY respectively.
15. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the GUIDE
FRONT ASSY to the ADF FRAME UNIT, and remove the GUIDE FRONT
ASSY.
Figure 4-202. Removal of GUIDE FRONT ASSY (5)
Figure 4-203. Removal of GUIDE FRONT ASSY (6)
Figure 4-204. Removal of GUIDE FRONT ASSY (7)
13)
FIX PLATE ASSY
14)
Shaft of EXIT ROLL ASSY Shaft of TURNING ROLLER
15)
GUIDE FRONT ASSY
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 514
REINSTALLATION
1. Secure the GUIDE FRONT ASSY to the ADF FRAME ASSY with the two
screws (M3 x 8 mm, P-type, A-head). See Figure 4-204.
2. Attach BUSH D6 to the both ends of the TURNING ROLLER and the EXIT
ROLL ASSY respectively. See Figure 4-201 and Figure 4-203.
3. Secure the FIX PLATE ASSY to the ADF FRAME UNIT with the two screws
(M3 x 8 mm, P-type, A-head). See Figure 4-204.
4. Secure the FIX PLATE R to the ADF FRAME UNIT with the two screws (M3 x 8
mm, P-type, A-head). See Figure 4-200.
5. Attach the five gears to the FIX PLATE R in the order shown below. See Figure
4-199.
1. GEAR 33T M0.5
2. GEAR 30T
3. GEAR 40T 18T
4. GEAR 48T
5. GEAR 60T 18T
6. Secure the MOTOR FIX PLATE and the two LOCKING CABLE CLIPS to the
FIX PLATE with the three screws (M3 x 6 mm, S-type, A-head). See Figure
4-198.
7. Secure the grounding wire of the CABLE to the MOTOR FIX PLATE with the
screw (M3 x 6 mm, S-type, A-head). See Figure 4-198.
8. Attach the MOTOR. (p509)
9. Attach the ADF BASE ASSY. (p498)
10. Attach the ADF COVER C. (p496)
11. Attach the PAPER GUIDE ASSY. (p526)
12. Attach the ADF COVER R. (p492)
13. Attach the ADF Unit. (p481)
14. Install the Scanner. (p306)
ADJUSTMENT
REQUIRED
Be sure to lubricate the specified locations after reinstalling GEAR
40T 18T, GEAR 48T, GEAR 60T 18T.
Refer to Section 6.3.2.2 Lublication (p551).
CHECK
POINT
When attaching BUSH D6, match it with the groove of the ADF
FRAME UNIT, and insert it until it clicks.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 515
4.4.3.3 PAPER GUIDE R
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the MOTOR. (p509)
8. Remove the GUIDE FRONT ASSY. (p511)
9. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the PAPER
GUIDE R to the ADF FRAME UNIT, and remove the PAPER GUIDE R from the
ADF FRAME UNIT.
REINSTALLATION
1. Secure the PAPER GUIDE R to the ADF FRAME UNIT with the two screws (M3
x 8 mm, P-type, A-head).
2. Attach the GUIDE FRONT ASSY. (p511)
3. Attach the MOTOR. (p509)
4. Attach the ADF BASE ASSY. (p498)
5. Attach the ADF COVER C. (p496)
6. Attach the PAPER GUIDE ASSY. (p526)
7. Attach the ADF COVER R. (p492)
8. Attach the ADF Unit. (p481)
9. Install the Scanner. (p306)
Figure 4-205. Removal of the PAPER GUIDE R
9)
PAPER GUIDE R
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 516
4.4.3.4 FRAME COVER ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the MOTOR. (p509)
8. Remove the GUIDE FRONT ASSY. (p511)
9. Remove the PAPER GUIDE R. (p515)
10. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the FRAME
COVER ASSY to the ADF FRAME UNIT.
11. Open the FRAME COVER ASSY from the NEUTRALIZING BRUSH side, and
remove the FRAME COVER ASSY from the ADF FRAME UNIT.
Figure 4-206. Removal of FRAME COVER ASSY (1)
Figure 4-207. Removal of FRAME COVER ASSY (2)
10)
FRAME COVER ASSY
11)
NEUTRALIZING BRUSH
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 517
REINSTALLATION
1. Couple the FRAME COVER ASSY (NEUTRALIZING BRUSH attached side) to
the ADF FRAME UNIT positioning them as shown in Figure 4-208.
2. Insert the two STOPPER UPs of the EXIT ROLL ASSY into the holes of the
FRAME COVER ASSY as shown in Figure 4-208.
3. Secure the FRAME COVER ASSY to the ADF FRAME UNIT by inserting six
tabs of the FRAME COVER ASSY in the order shown in Figure 4-209.
4. Secure the FRAME COVER ASSY to the ADF FRAME UNIT with the two
screws (M3 x 8 mm, P-type, A-head). See Figure 4-206.
5. Attach the PAPER GUIDE R. (p515)
6. Attach the GUIDE FRONT ASSY. (p511)
7. Attach the MOTOR. (p509)
8. Attach the ADF BASE ASSY. (p498)
9. Attach the ADF COVER C. (p496)
10. Attach the PAPER GUIDE ASSY. (p526)
11. Attach the ADF COVER R. (p492)
12. Attach the ADF Unit. (p481)
13. Install the Scanner. (p306)
Figure 4-208. Reinstallation of FRAME COVER ASSY (1)
Figure 4-209. Reinstallation of FRAME COVER ASSY (2)
CHECK
POINT
When attaching the TURNING ROLLER to the ADF FRAME
UNIT, make sure to place the shaft of the TURNING ROLLER so
that one end of the shaft with D-shaped cross-section is at the right
side as shown in Figure 4-209.
NEUTRALIZING BRUSH Side
STOPPER UP
2)
D-shaped Cross-section of
TURNING ROLLER Shaft
1
2
3
4
5
6
TURNING ROLLER
ADF FRAME UNIT
EXIT ROLL ASSY
FRAME COVER ASSY
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DI SASSEMBLY AND ASSEMBLY ADF Section 518
4.4.3.5 EXIT ROLL ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the MOTOR. (p509)
8. Remove the GUIDE FRONT ASSY. (p511)
9. Remove the PAPER GUIDE R. (p515)
10. Remove the FRAME COVER ASSY. (p516)
11. Slide the EXIT ROLL ASSY rightward to pull out its left shaft, and then pull out
its right shaft from the ADF FRAME UNIT to remove the EXIT ROLL ASSY.
Figure 4-210. Removal of EXIT ROLL ASSY
REINSTALLATION
1. First insert the one end of the EXIT ROLL ASSY shaft with longer cut surface
into the right shaft hole of the ADF FRAME UNIT, and then insert the other end
into the left shaft hole of the ADF FRAME UNIT.
2. Attach the FRAME COVER ASSY. (p516)
3. Attach the PAPER GUIDE R. (p515)
4. Attach the GUIDE FRONT ASSY. (p511)
5. Attach the MOTOR. (p509)
6. Attach the ADF BASE ASSY. (p498)
7. Attach the ADF COVER C. (p496)
8. Attach the PAPER GUIDE ASSY. (p526)
9. Attach the ADF COVER R. (p492)
10. Attach the ADF Unit. (p481)
11. Install the Scanner. (p306)
CHECK
POINT
When sliding the EXIT ROLL ASSY rightward, lift it upward so
that its roller does not hit the ADF FRAME UNIT.
The cut surface is longer than the other end
11)-2
11)-1
EXIT ROLL ASSY
ADF FRAME UNIT
CHECK
POINT
Make sure to position the EXIT ROLL ASSY with its longer cut
surface side on the right when attaching the EXIT ROLL ASSY to the
ADF FRAME UNIT. See Figure 4-210.
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 519
4.4.3.6 TURNING ROLLER
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the MOTOR. (p509)
8. Remove the GUIDE FRONT ASSY. (p511)
9. Remove the PAPER GUIDE R. (p515)
10. Remove the FRAME COVER ASSY. (p516)
11. Slide the TURNING ROLLER rightward to pull out its left shaft, and then pull out
its right shaft from the ADF FRAME UNIT to remove the TURNING ROLLER.
REINSTALLATION
1. First insert the one end of the TURNING ROLLER shaft with longer cut surface
into the shaft hole of the ADF FRAME UNIT, and then insert the other end into
the shaft hole of the ADF FRAME UNIT.
2. Attach the FRAME COVER ASSY. (p516)
3. Attach the PAPER GUIDE R. (p515)
4. Attach the GUIDE FRONT ASSY. (p511)
5. Attach the MOTOR. (p509)
6. Attach the ADF BASE ASSY. (p498)
7. Attach the ADF COVER C. (p496)
8. Attach the PAPER GUIDE ASSY. (p526)
9. Attach the ADF COVER R. (p492)
10. Attach the ADF Unit. (p481)
11. Install the Scanner. (p306)
Figure 4-211. Removal of TURNING ROLLER
TURNING ROLLER
ADF FRAME UNIT
11)-2
11)-1
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 520
4.4.3.7 COVER SENSOR
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the MOTOR. (p509)
8. Remove the screw (M3 x 6 mm, S-type, A-head) that secures the grounding wire
of the CABLE to the MOTOR FIX PLATE, and remove the grounding wire of the
CABLE.
9. Remove the three screws (M3 x 6 mm, S-type, A-head) that secure the MOTOR
FIX PLATE to the FIX PLATE R, and remove the two LOCKING CABLE
CLIPs, and then remove the MOTOR FIX PLATE from the ADF BASE ASSY.
10. Remove the three gears attached on the FIX PLATE R in the order shown below.
1. GEAR 60T 18T
2. GEAR 48T
3. GEAR 40T 18T
Figure 4-212. Removal of COVER SENSOR (1)
Figure 4-213. Removal of COVER SENSOR (2)
8) 9) Grounding Wire MOTOR FIX PLATE
LOCKING CABLE CLIPS
FIX PLATE R
GEAR 48T GEAR 60T 18T GEAR 40T 18T
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DI SASSEMBLY AND ASSEMBLY ADF Section 521
11. Release the COVER SENSOR from the two clamps of the FIX PLATE R.
12. Remove the screw (M2 x 10 mm, G-type, P-head) that secure the COVER
SENSOR to the FIX PLATE R, and remove the COVER SENSOR from the FIX
PLATE R.
Figure 4-214. Removal of COVER SENSOR (3)
12)
11) FIX PLATE R
COVER SENSOR
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DI SASSEMBLY AND ASSEMBLY ADF Section 522
REINSTALLATION
1. Secure the COVER SENSOR to the FIX PLATE R with the screw (M2 x 10 mm,
G-type, P-head). See Figure 4-214.
2. Secure the harnesses of the COVER SENSOR with the two clamps of the FIX
PLATE R.
3. Secure the three gears to the FIX PLATE R in the order given below. See Figure
4-213.
1. GEAR 40T 18T
2. GEAR 48T
3. GEAR 60T 18T
4. Secure the MOTOR FIX PLATE and the two LOCKING CABLE CLIPS to the
FIX PLATE with the three screws (M3 x 6 mm, S-type, A-head). See Figure
4-212.
5. Secure the grounding wire of the CABLE to the MOTOR FIX PLATE with the
screw (M3 x 6 mm, S-type, A-head). See Figure 4-212.
6. Attach the MOTOR. (p509)
7. Attach the ADF BASE ASSY. (p498)
8. Attach the ADF COVER C. (p496)
9. Attach the PAPER GUIDE ASSY. (p526)
10. Attach the ADF COVER R. (p492)
11. Attach the ADF Unit. (p481)
12. Install the Scanner. (p306)
ADJUSTMENT
REQUIRED
Be sure to lubricate the specified locations after reinstalling GEAR
40T 18T, GEAR 48T, GEAR 60T 18T.
Refer to Section 6.3.2.2 Lublication (p551).
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DI SASSEMBLY AND ASSEMBLY ADF Section 523
4.4.3.8 CONNECTOR UNIT ACEMU
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Turn the ADF FRAME ASSY over, release the CONNECTOR UNIT ACEMU
from the tab of the ADF FRAME ASSY to remove the CONNECTOR UNIT
ACEMU.
REINSTALLATION
1. Insert the CONNECTOR UNIT ACEMU into the place on the ADF FRAME
ASSY and secure the CONNECTOR UNIT ACEMU with the hook of the ADF
FRAME ASSY.
2. Attach the ADF BASE ASSY. (p498)
3. Attach the ADF COVER C. (p496)
4. Attach the PAPER GUIDE ASSY. (p526)
5. Attach the ADF COVER R. (p492)
6. Attach the ADF Unit. (p481)
7. Install the Scanner. (p306)
Figure 4-215. Removal of CONNECTOR UNIT ACEMU
7)-2
7)-1
CONNECTOR UNIT ACEMU
ADF FRAME ASSY
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DI SASSEMBLY AND ASSEMBLY ADF Section 524
4.4.3.9 SENSOR ARM
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the ADF COVER C. (p496)
6. Remove the ADF BASE ASSY. (p498)
7. Remove the CONNECTOR UNIT ACEMU. (p523)
8. Remove the shaft of the SENSOR ARM from the bearing of the PAPER GUIDE
F, and remove the SENSOR ARM.
REINSTALLATION
1. Insert the shaft of the SENSOR ARM into the bearing of the PAPER GUIDE F.
See Figure 4-216.
2. Attach the CONNECTOR UNIT ACEMU. (p523)
3. Attach the ADF BASE ASSY. (p498)
4. Attach the ADF COVER C. (p496)
5. Attach the PAPER GUIDE ASSY. (p526)
6. Attach the ADF COVER R. (p492)
7. Attach the ADF Unit. (p481)
8. Install the Scanner. (p306)
Figure 4-216. Removal of SENSOR ARM
CHECK
POINT
A spring is attached to the SENSOR ARM.If the spring falls off the
SENSOR ARM, reattach it referring to the figure below.
Spring
SENSOR ARM
SENSOR ARM
PAPER GUIDE F
8)
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 525
4.4.4 ADF PCB ASSY
4.4.4.1 ADF PCB ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PCB COVER. (p495)
5. Disconnect the nine connectors on the ADF PCB ASSY.
6. Remove the screw (M3 x 8 mm, P-type, A-head) that secures the ADF PCB ASSY
to the SDH COVER, and remove the ADF PCB ASSY.
REINSTALLATION
1. Secure the ADF PCB ASSY to the SDH COVER with the screw (M3 x 8 mm, P-
type, A-head).
2. Connect the all harnesses to the nine connectors on the ADF PCB ASSY. See
Figure 4-218.
3. Attach the PCB COVER. (p495)
4. Attach the ADF COVER R. (p492)
5. Attach the ADF Unit. (p481)
6. Install the Scanner. (p306)
Figure 4-217. Removal of ADF PCB ASSY
Figure 4-218. Connector Layout
5)
6)
P301
CABLE
P303
MOTOR
PAPER GUIDE
ASSY
P306
AS SENSOR
P309
P308
P305
COVER SENSOR
P307
MAGNETIC CLUTCH
P301
CONNECTOR UNIT ACEMU
(ADF FRAME ASSY)
P302
CONNECTOR UNIT ACEMU
(ADF BASE)
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 526
4.4.5 PAPER GUIDE ASSY
4.4.5.1 PAPER GUIDE ASSY
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Open the ADF COVER and remove the KNOB from the ADF FRAME ASSY.
5. Remove the two screws (M3 x 8 mm, S-type, A-head) that secure the PAPER
GUIDE ASSY to the SDH COVER.
6. Disconnect P308 and P309 connectors of the PAPER GUIDE ASSY from the
ADF PCB ASSY.
7. Release the hook of the PAPER GUIDE ASSY to remove the PAPER GUIDE
ASSY from the SDH COVER ASSY.
REINSTALLATION
1. Attach the PAPER GUIDE ASSY to the SDH COVER matching the protrusion on
the PAPER GUIDE ASSY with the hole on the SDH COVER, and secure the
PAPER GUIDE ASSY with its hook.
2. Open the ADF COVER and attach the KNOB to the ADF FRAME ASSY.
3. Attach the ADF COVER R. (p492)
4. Attach the ADF Unit. (p481)
5. Install the Scanner. (p306)
Figure 4-219. Removal of the PAPER GUIDE ASSY
CHECK
POINT
When attaching the PAPER GUIDE ASSY, match the rib on the
PAPER GUIDE ASSY with the hole on the SDH COVER.
Hook
Rib
PAPER GUIDE ASSY
Holes on the SDH
COVER ASSY
P309 Connector
P308 Connector
5)
Hook
KNOB
5)
4)
SDH COVER ASSY
PAPER GUIDE ASSY
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 527
4.4.5.2 GEAR PLATE, TRAY GEAR 24T, DOC. ADJUST L/R
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the TRAY
COVER to the DOC. PAPER GUIDE.
6. Release the hook and remove TRAY GEAR 24T.
7. Release the hook and remove the two GEAR PLATEs.
8. Release the hook and remove the DOC.ADJUST L and R.
Figure 4-220. Removal of GEAR PLATE, TRAY GEAR 24T, DOC.ADJUST L/R
(1)
Figure 4-221. Removal of GEAR PLATE, TRAY GEAR 24T, DOC.ADJUST L/R
(2)
Figure 4-222. Removal of GEAR PLATE, TRAY GEAR 24T, DOC.ADJUST L/R
(3)
TRAY COVER
5)
DOC. PAPER GUIDE
GEAR PLATE TRAY GEAR 24T
Hooks
DOC. ADJUST L
DOC. ADJUST R
DOC. PAPER GUIDE
EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 528
REINSTALLATION
1. Put the DOC. ADJUST L through the hole of the DOC. PAPER GUIDE and attach
the DOC. ADJUST L to the groove on the GEAR PLATE.
2. Put the DOC. ADJUST R through the hole of the DOC. PAPER GUIDE and
attach the DOC. ADJUST R to the groove on the GEAR PLATE.
3. Move the two GEAR PLATEs so that the gap between them becomes smallest,
and attach TRAY GEAR 24T to the DOC. PAPER GUIDE.
4. Secure the TRAY COVER to the DOC. PAPER GUIDE with the two screws (M3
x 8 mm, P-type, A-head).
5. Attach the PAPER GUIDE ASSY. (p526)
6. Attach the ADF COVER R. (p492)
7. Attach the ADF Unit. (p481)
8. Install the Scanner. (p306)
Figure 4-223. Reinstallation of GEAR PLATE, TRAY GEAR 24T, DOC.ADJUST L/R
ADJUSTMENT
REQUIRED
Be sure to lubricate the specified locations after reinstalling the
DOC.ADJUST L/R and TRAY GEAR 24T, or replacing them with
new ones.
Refer to Section 6.3.2.2 Lublication (p551).
Attach TRAY GEAR 24T
with the smallest gap
between two GUIDE
PLATEs.
GEAR PLATE
TRAY GEAR 24T DOC. PAPER GUIDE
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EPSON AcuLaser CX11/CX11F Revision B
DI SASSEMBLY AND ASSEMBLY ADF Section 529
4.4.5.3 PAPER SENSOR SWITCH L, PAPER SENSOR SWITCH R
REMOVAL
1. Remove the Scanner. (p306)
2. Remove the ADF Unit. (p481)
3. Remove the ADF COVER R. (p492)
4. Remove the PAPER GUIDE ASSY. (p526)
5. Remove the two screws (M3 x 8 mm, P-type, A-head) that secure the TRAY
COVER to the DOC. PAPER GUIDE.
6. Remove the two screws (M2 x 8 mm, B-type, P-head) that secure the PAPER
SENSOR SWITCH L and PAPER SENSOR SWITCH R to the DOC. PAPER
GUIDE.
7. Pull out the harnesses from the hole of the DOC. PAPER GUIDE, and remove the
PAPER SENSOR SWITCH L and the PAPER SENSOR SWITCH R.
REINSTALLATION
1. Pull the two harnesses for the PAPER SENSOR SWITCH L and PAPER
SENSOR SWITCH R outward through the hole of the DOC. PAPER GUIDE.
2. Secure the PAPER SENSOR SWITCH L and the PAPER SENSOR SWITCH R to
the DOC. PAPER GUIDE with the screw (M2 x 8 mm, B-type, P-head)
respectively.
3. Secure the TRAY COVER to the DOC. PAPER GUIDE with the two screws (M3
x 8 mm, P-type, A-head).
4. Attach the PAPER GUIDE ASSY. (p526)
5. Attach the ADF COVER R. (p492)
6. Attach the ADF Unit. (p481)
7. Install the Scanner. (p306)
Figure 4-224. Removal of PAPER SENSOR SWITCH L/R
PAPER SENSOR
SWITCH L
PAPER SENSOR
SWITCH R
Hole for the Harness of the PAPER SENSOR
SWITCH L/R
DOC. PAPER GUIDE
6)
CHAP T E R
5
ADJUSTMENT
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Overview 531
5.1 Overview
This chapter describes the adjustment procedures required after repairing or replacing certain parts in the AcuLaser CX11/CX11F.
There is no required adjustment for the Scanner/ADF.
5.1.1 Precautions
Be sure to observe the following precautions before starting adjustments.
5.1.2 Part/Unit-based Adjustment Items
The following table indicates the adjustment items and life counter clear items necessary when the specific unit is replaced or removed.
Note : Updating the firmware does not initialize the setup data stored on the EEPROM.To initialize the setup data, execute Factory Setting from the control panel.
"*" : X = Y, M, C, K
CAUTION
Refer to 5.1.2 Part/Unit-based Adjustment Items (p531), always confirm the adjustment items and the orders for the replaced/removed parts and
units in advance.
Start adjustment after fully checking the Caution given in the explanation area of each adjustment item. Incorrect work may interfere with the product
operations and/or functions.
Table 5-1. Adjustment Item List
Repaired Part Adjustment Item Execution Timing Adjustment Execution Means Reference
FUSER ASSY Life counter clear After replacement
with a new one
With the control panel, execute Reset Fuser Counter in Maintenance Menu.
p553
2ND BTR ASSY Life counter clear After replacement
with a new one
With the control panel, execute Reset 2ndBTRCounter in Maintenance Menu.
p553
HOUSING ASSY-DEVE Life counter clear After replacement
with a new one
With the control panel, execute Reset X* DvopCounter in Maintenance Menu.
p553
PWBA ESS Writing USB ID After replacement
with a new one
Execute by the dedicated program
p532
--- Controller Firmware Update --- Start up the product in Program ROM update mode by performing special
operation, and send the firmware data from the PC.
p535
--- MCU Firmware Update --- Start up the product in Engine Firmware Update mode by performing special
operation, and send the firmware data from the PC.
p537
--- Color table update --- Start up the product in normal mode, and send the program data from the PC. p540
--- Fax unit Firmware Update --- Start up the product in normal mode, and send the program data from the PC. p541
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 532
5.2 Printer Section
5.2.1 Writing USB ID
AcuLaser CX11/CX11F are equipped with a USB interface as a standard feature. The
PC connected to the product via the USB interface identifies the product by referring to
the USB ID information specific to each product. AS the USB ID information is stored
in the EEPROM on the main board, writing the USB ID on the new main board is
required after replacing the board.
The procedure to write the USB ID is given below.
REQUIRED TOOL
The following shows the name of the program to write the ID, and the operating
environment.
Program
Main Board Initialization Tool
Operating Environment
(OS)
Windows95/OSR2.0 or later, Windows98, Windows Me, Windows 2000/XP
Port
LPT, USB
INSTALLATION METHOD AND BASIC OPERATION
1. Copy all the Main Board Initialization Tool files in a folder onto a computer.
2. Double-click on the [ ] icon to start up the program and select AcuLaser CX11
or AcuLaser CX11F in the Select Model.
3. Select the port used to connect the printer at the [Interface].
Figure 5-1. Basic Operation
CAUTION
All the files of Main Board Initialization Tool should be copied in
one folder.
CHECK
POINT
If you select Auto, connected products are detected and
communication with the first detected one start automatically.
When connecting with 2 or more products, specify the target port to
avoid unexpected connection since the auto detection varies
depending on the connection state.
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 533
WRITING METHOD
The method of writing USB ID differs, according to the condition of the main board. Referring to the following table, figure out what to do depending on the conditions.
Follow the instructions shown in the program to do the writings.
Store optional ID
Figure 5-2. Store optional ID Screen
OLD ID Retrieval/Restore
Figure 5-3. OLD ID Retrieval/Restore Screen
Store auto-generated NEW ID
Figure 5-4. Auto-generated NEW ID Screen
CONFIRMING THE WRITING
When completed to write USB-ID, print a status sheet to confirm that the serial number printed on the sheet is identical to that on the label attached on the product. (Refer to 1.4
Status Sheet (p71))
Table 5-2. Writing Method
Condition of Main Board Check of the previous ID
Writing Method
(Button Name)
Explanation
Communication is impossible between PC
and the Main Board
The previous ID can be confirmed by a status sheet
or something else that has been already printed out.
Store optional ID Enter the previous ID to write it into the new Main Board.
There is no way to confirm the previous ID. Store auto-generated
NEW ID
The program automatically creates the new ID from the serial number of the
product and write it into the new Main Board.
Communication is possible between PC
and the Main Board
(Can retrieve the previous ID from the previous
Main Board)
OLD ID Retrieval/
Restore
Retrieve the ID from the old board, and then enter the retrieved ID value into
the new board.
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 534
5.2.2 Firmware Update
This section explains how to update the firmwares.
REQUIRED TOOL
The firmware for the AcuLaser CX11/CX11F can be updated by transferring the
program update data from the PC to the product via USB using a dedicated tool. The
dedicated tool is shown below.
Name
Firmware Update Tool
Unit Data Format
Updating Method
Panel Operation Tool
Controller (p535) RCC NR Required
CRB Required Required
MCU (p537) BIN Required Required
Color table (p540) RCC NR Required
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 535
5.2.2.1 Controller Firmware Update
The procedure to update the controller firmware is given in the following table.
Table 5-3. Controller Firmware Update
Procedure
Method 1 Method 2
(RCC) (CRB) LCD Panel
1
Check the current
version.
Print a status sheet, and check the current firmware version. Print a status sheet, and check the current firmware version.
---
2
Connect the printer with
the computer.
Connect the printer to the computer with a USB cable.
Confirm that the Ready is displayed on the LCD.
After turning the power off for both the printer and computer,
connect them with a USB cable.
Before connecting the USB cable, make sure to
disconnect other interface cables from the
product.
---
3 Prepare the update data.
Turn the computer on and copy the program update file (the
extension is RCC) onto the computer.
Turn the computer on and copy the program update file (the
extension is CRB) onto the computer.
---
4 Start up the Printer. ---
Turn the product ON while holding down the [Color Start],
[Reset], and [Down] buttons.The product will start up in
Program ROM update mode.
5 Prepare to send the data.
Start up the Firmware Update Tool.Specify the port and the
program update file on the selection window of the tool.
Start up the Firmware Update Tool.Specify the port and the
program update file on the selection window of the tool.
---
6 Transmit the data.
Click [Send] on the Firmware Update Tool screen. Click [Send] on the Firmware Update Tool screen.
CAUTION
Program Device
Version XX.XX
Please Send Data
Program Device
Version XX.XX
OLD: XXXX NEW: XXXX
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 536
7 Execute the update.
Once file-receiving or rewriting operation is started on the
printer side, the data LED flashes and the message "ROM P
Writing" is displayed on the LCD panel.
When the transfer is complete, "completed" window pops up.
Click [OK].
Confirm that both the old and new firmware versions are
displayed on the LCD, and press the [Right ] button on the
control panel.
Completion pop-up window will be displayed when the
data transfer is finished. Click on the [OK].
8 Confirm the checksum.
---
When the program update is finished, the checksum will be
indicated on the LCD panel.
Confirm the checksum.
9 Reboot the product.
After confirming that the data LED of the printer is turned
off and the LCD panel displays "Ready", turn the printer
power off and turn back on again.
Pressing the [Right ] button on the control panel reboots
the product.
---
10 Print the status sheet.
Prints the status sheet. Prints the status sheet.
---
11
Check the version on the
status sheet.
Confirm that the program firmware version has been
updated correctly by comparing the status sheet with that
printed in step 1. Refer to 1.4 Status Sheet (p71)
Confirm that the program firmware version has been
updated correctly by comparing the status sheet with that
printed in step 1. Refer to 1.4 Status Sheet (p71)
---
Table 5-3. Controller Firmware Update
Procedure
Method 1 Method 2
(RCC) (CRB) LCD Panel
Program Device
Version XX.XX
Erasing Device
Program Device
Version XX.XX
PRG XXXXXXXX
Program Device
Version XX.XX
Code=
XXXX, XXXX, XXXX, XXXX
Total=
XXXX, XXXX, XXXX, XXXX
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 537
5.2.2.2 MCU Firmware Update
The procedure to update the MCU firmware (engine firmware) is given in the following tables.
Table 5-4. MCU Firmware Update
Procedure Method LCD Panel
1
Check the current version. Print a status sheet or engine status sheet, and check the current firmware version. ---
2
Connect the printer with the
computer.
After turning the power off for both the printer and computer, connect them with a USB cable.
Before connecting the USB cable, make sure to disconnect other interface cables from the product.
---
3
Prepare the update data. Turn the computer on and copy the program update file (the extension is MOT) onto the computer. ---
4 Start up the Printer.
Turn the product ON while holding down the [Color Start], [Reset], [Up], and [Down] buttons. The product will start
up in Engine Firmware Update mode.
CAUTION
Engine Firmware Update
EFU Ver. XXX
Please send EFU data
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 538
5 Prepare to send the data.
Start up the Firmware Update Tool. Specify the port and the program update file on the selection window of the tool.
---
6
Transmit the data.
Click the [Send] on the Firmware Update Tool screen.
Table 5-4. MCU Firmware Update
Procedure Method LCD Panel
send size=XXX
SENT SIZE=XXX
Type: XXX sum=XXX
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 539
7 Execute the update.
Press the [Right ] button on the control panel of the product.
Completion pop-up window will be displayed when the data transfer is finished. Click on the [OK].
8
Confirm the checksum.
When the program update is finished, the checksum will be indicated on the LCD panel.
Confirm the checksum.
9 Reboot the Printer. Turn the printer off and back on. ---
10
Print the status sheet. Prints the status sheet or engien status sheet. ---
11
Check the version on the status
sheet.
Confirm that the program firmware version has been updated correctly by comparing the status or engine status sheet
with that printed in step 1. (Refer to 1.4 Status Sheet (p71) , 6.4.2.1 Engine Status Sheet (p555))
---
Table 5-4. MCU Firmware Update
Procedure Method LCD Panel
Writing : Erasing
Writing: Size=XXX
TYPE: XXX SUM: XXX
WAIT RESET
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Printer Section 540
5.2.2.3 Color Table Update
The procedure to update the Color Table is given below.
Table 5-5. Color Table Update
Procedure Method
1
Check the current version. Print a status sheet, and check the current firmware version.
2
Connect the printer with the
computer.
After turning the power off for both the printer and computer, connect them with a USB cable.
Before connecting the USB cable, make sure to disconnect other interface cables from the product.
3
Prepare the update data. Turn the computer on and copy the program update file (the extension is RCC) onto the computer.
4 Start up the Printer. Start up the product in normal mode.
5 Prepare to send the data. Start up the Firmware Update Tool. Specify the port and the program update file on the selection window of the tool.
6
Transmit the data.
Click the [Send] on the Firmware Update Tool screen.
Completion pop-up window will be displayed when the data transfer is finished. Click on the [OK].
7 Print the status sheet. Prints the status sheet.
8
Check the version on the status
sheet.
Confirm that the program firmware version has been updated correctly by comparing the status sheet with that printed in step 1.(Refer to 1.4 Status Sheet
(p71))
CAUTION
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Fax Function 541
5.3 Fax Function
5.3.1 Fax unit Firmware Update
The procedure to update the Fax unit firmware is the same with that of the color table.
(Refer to 5.2.2.3 Color Table Update (p540))
5.3.2 Retrieving/Writing User Data
The Fax Maintenance Tool is an application that operates under Windows. Retrieving/
writing the user-established data, retrieving received fax jobs and backup data (for
collecting information on fax troubles) can be made by connecting the product with the
computer on which the tool is installed with a USB cable.
REQUIRED TOOL
Program
EPSON MFP Maintenance Utility
Operating Environment
OS Windows 98, Windows 98 Second Edition,
Windows Me, Windows 2000 Professional,
Windows XP Professional/Home Edition
PC/AT compatible machine with a USB port (USB 1.1)
USB Cable
INSTALLING AND STARTING UP THE SOFTWARE
Install
Execute the Setup.EXE.
Start up
Start up the MFP Maintenance Utility from the Windows menu.
CHECK
POINT
It is not necessary to install AcuLaser CX11/CX11F printer driver
to run or execute this utility.
CPU Intel Pentium II 233 MHz or higher
Memory: 128 MB or more
Display Resolution: 800 x 600 dots or moreColor number:
256 colors or more
Printer driver Driver for AcuLaser CX/CX11F
CAUTION
The tool does not allow multiple products to be connected to the
computer at a time.
And connecting using a USB hub is not supported.
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Fax Function 542
5.3.2.1 Retrieving the User Data
With this function, the user-established data stored in the fax unit can be retrieved and
stored onto the computer by information type specifying the folders to save them.
System Parameter Information
Relative addresses and the corresponding parameter settings are written in hexadecimal
onto the computer as shown below.
Figure 5-5. System Parameter Information
Speed Dial Information
Group Dial Information
G3-ID Information/Header Information
The binary parameters are stored onto the computer without changing the format.
File Name File Name Description
BackUpDataYY-MM-DD SysParam.Txt System Parameter Information
G3-ID.Bin G3-ID information
TxHeader.Bin Information in the fax header
SpeedDial.Bin Speed Dial information
GroupDial.Bin Group Dial information
OneTuch.Bin One-Touch button information
CAUTION
Do not shuffle the order or delete the settings. Only changing the
setting values is allowed.
0x0000 = 08
0x0001 = 00
0x0002 = 00
0x0003 = 00
0x013E = 01
0x013F = 00
.
.
.
.
Relative Address Parameter Setting
Stored name and fax number
(77 bytes)
XXH
Stored name and fax number
(77 bytes)
XXH
Speed-dial code (1 through 60) (1 byte)
Information assigned to the
group-dial code (65 bytes)
XXH XXH
Group-dial code (1 through 20) (1 byte)
Information assigned
group-dial code (65 b
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EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Fax Function 543
RETRIEVING METHOD
Procedure Method
1 Connect the printer with the computer.
After turning the power off for both the printer and computer, connect them with a USB cable.
Before connecting the USB cable, make sure to disconnect other interface cables from the product.
2 Start up the computer and the product. Turn the power ON for both the computer and the product.
3
Start up the tool Start up the Fax Maintenance Tool.
4
Retrieve the user data
Click on the User Data tab, and select the Read user data, then click the [Start] button.
Select the destination to save the user data in the selection window, and click the [OK] button.
Once the communication and the transaction are started when the MFP Maintenance Tool is executed, the message "Using Fax
Tool" is displayed on the LCD panel.
Note : When the folder already exists in the selected destination, a confirmation message about whether or not to overwrite will appear.
5 Completion of user data read
When retrieving the user data is finished, a completion message will appear.
CAUTION
4-3
4-2
4-1
4-4
CAUTION
m
a
n
u
a
l
s
4
y
o
u
.
c
o
m
EPSON AcuLaser CX11/CX11F Revision B
ADJ USTMENT Fax Function 544
5.3.2.2 Writing the User Data
The function enables the user data stored onto the computer to be written into the fax unit. Corresponding memory sections in the fax unit are completely overwritten.
WRITING METHOD
Procedure Method
1 Connect the printer with the computer.
After turning the power off for both the printer and computer, connect them with a USB cable.
Before connecting the USB cable, make sure to disconnect other interface cables from the product.
2
Start up the computer and the product. Turn the power ON for both the computer and the product.
3 Start up the tool Start up the Fax Maintenance Tool.
4 Write the user data
Click on the User Data tab, and select the Write user data, then click the [Start] button.
Select the folder in which the user data is stored in the selection window, and click the [OK] button.
Note : When the [OK] is clicked, the tool searches the files in the folder and starts writing them to the fax unit upon finding them. If the
corresponding files cannot be found, the writing is not performed.
5
Completion of user data write
When writing the user data is finished, a completion message will appear.
CAUTION
4-4
4-3
4-1
4-2
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CHAP T E R
6
MAINTENANCE
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Overview 546
6.1 Overview
This chapter provides information necessary for maintaining the AcuLaser CX/CX11F
in its optimum condition.
Before starting the work, be sure to observe the following precautions.
WARNING
To prevent an electric shock, burn, injury, etc., always turn the
product off and unplug it from power outlet before starting
maintenance work.
When the power supply cable must be connected to measure
voltage or for any other task, use extreme caution in working
on electronic components.
While the product is operating, never inspect the drive areas
such as the motor, sprockets and gears.
Since the product is heavy in weight (approx. 25 kg,
consumables not included), two or more personnel are required
to transfer the product. On this occasion, make sure to lay
hands on the specified places.
Special care must be taken to maintain safety devices such as
fuse, INTERLOCK S/W, which are provided to prevent the
product from malfunction and accidents, and also carefully
check the parts such as panel, covers, which are directly
operated by the user.
Do not touch the FUSER ASSY immediately after using the
product, or you may burn your hand. Allow the assy to cool
enough to work with it.
Pay attention to the following when turning the product back
on after servicing.
Be careful not to get your hands and clothes caught up in the
rotating parts (various rollers and cooling fans) of the
product.
Never touch the electrical terminals and high-voltage
components such as the HVPS and LVPS unit.
To avoid dust explosion or ignition, never bring the
consumables close to flame or throw them into fire.
WARNING
Take extra care not to let the laser beam get into your eye, or it
could cause loss of sight.
While servicing the laser printer, never open any cover on
which a Warning Label for Laser beam is attached.
Understand hazardous nature of the laser beam, use extreme
caution to avoid injury of yourself and anyone around you.
When you need to work on the hot part or unit (Fuser Assy, for
example), make sure to unplug the product from power outlet
in advance, and do not start the work basically until the part or
unit cool down sufficiently to avoid burn injury.
This printer produces a laser beam when the following
conditions are all satisfied.
The printer is in ready status.
The interlock switches are OFF (TOP COVER and FRONT
COVER are closed).
Do not use a general vacuum cleaner to clean spilt toner. To do
so may cause the sucked toner particles to catch fire by sparks
of the electric contacts. If the toner has spilt on the floor, etc.,
clean it with a broom or wipe it with a cloth moistened with
neutral detergent. If it is necessary to clean a lot of spilt toner
with a cleaner, use a cleaner exclusively designed for toner.
CAUTION
Always wear gloves when servicing to avoid injury from sharp
metal edges.
Do not disassemble the Toner Cartridge.
Do not expose the Photoconductor Unit to direct sunlight.
Do not disassemble the ROS ASSY.
Do not touch the onboard components with bare hands to
prevent the ICs and other electrical components from being
damaged by static electricity. (When necessary, wear a wrist
strap.)
To ensure safety and workability, use the specified tools.
Do not turn the product off until all motors stop completely.
Should the printer be transported, use the special packing
material, pallet, etc.
Do not use alcohol, paint thinner, or any other such solvents.
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE On-site Service 547
6.2 On-site Service
This section describes about on-site servicing procedures.To prevent possible accidents
during servicing, strictly observe the warnings and cautions given in this section and
Section 6.1.Never perform dangerous operations.
ON-SITE SERVICING FLOWCHART
Figure 6-1. On-site Servicing Flowchart
CAUTION
When it is necessary to transport the main unit, use the special
packing material, pallet, etc.
Be sure to bring back trash created during the work and old
parts or consumables that are replaced, and not to leave them
on the site.
Before starting your work, spread a sheet of cloth or paper
over the working place to prevent the site from getting dirt with
spilt toner.
Which is the Purpose of Visit?
Maintenance Repair
Preventive maintenance
Perform troubleshooting according
to the procedure given in Chapter 3.
What to Do Last
1. Check the printer appearance.
2. Train the user as necessary
Cleaning
Image Quality Check
Replacement of regular replacement
parts and main after-sales service parts
General operation checks
What to Do First
1. Ask the user about the printer conditions.
2. Ensure safety.
3. Grasp the printer conditions from the status sheet.
4. Grasp how the printer has been used from the engine status sheet.
Trouble Repeatability Check
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE On-site Service 548
6.2.1 Details of On-site Servicing
This section explains the details of on-site servicing.
WHAT TO DO FIRST
1. Ask the user about the printer conditions.
Frequency of paper feeding errors (jams)
How the product has been used (paper type, printing frequency, environment,
etc.)
Image quality status (front and back, separately)
2. Check how the power cord is plugged, damage to the cord and plug, etc. to ensure
safety.
3. Print and check several status sheets to grasp the printer conditions.
4. Print the engine status sheet, and grasp the lives of the consumables, regular
replacement parts and how the product has been used.
TROUBLE REPEATABILITY CHECK
Perform troubleshooting according to the procedure given in Chapter 3.
1. Refer to Section 3.4.3 FIP (p145) and confirm the trouble conditions and
execute troubleshooting.
2. If a fatal image quality problem (all white, all black, etc.) has occurred due to
engine failure, perform troubleshooting with reference to Section 3.4 Image
Quality-related Troubles 3.4.5 Printing Quality-related Trouble (p248).
IMAGE QUALITY CHECK
1. Print the status sheet and confirm the image quality.
Image quality check items
Color balance
Color shift
Density (color) unevenness
Poor color reproducibility with low density
Others
2. If any of the image quality problem described above is shown:
Take corrective action with reference to Section 3.4.5 Printing Quality-
related Trouble (p248).
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE On-site Service 549
CLEANING
There is no part to be cleaned regularly in the AcuLaser CX11/CX11F. The following
describes the procedure to clean certain parts which should be cleaned on an as-needed
basis.
Cleaning the Pick Up Roller
1. Open the MP Tray Cover and take out the loaded papers.
2. Wipe the rubber part of the Pick Up Roller using a clean soft cloth moistened with
water.
Figure 6-2. Cleaning the Pick Up Roller
Cleaning the Exposure Window
1. Open the cleaner cover on the right side of the product, and open Cover A.
2. Pull the lever placed right inner side of the product in the direction of the arrow.
Figure 6-3. Cleaning the Exposure Window (1)
3. Slowly pull the cleaner outward and push it back. (1 cycle)
Figure 6-4. Cleaning the Exposure Window (2)
4. Push the lever back to its original position.
CAUTION
Do not use chemical solvent such as thinner, benzine, acetone
to clean the housing or any other exterior part of the product.
Doing so may deteriorate or deform those parts.
Be careful not to get the internal components wet when
cleaning.
CAUTION
When cleaning the Pick Up Roller, be careful not to damage the
actuator placed in front of the Feed Roller
Actuator
Feed Roller
CAUTION
To clean the printhead properly, pull the cleaner until it do not
move anymore, and push it back as far as it will go.
Lever
Cover A
Cleaner Cover
Cleaner
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE On-site Service 550
5. Close Cover A and then close the cleaner cover.
Cleaning the Document Table
If scanned image quality trouble occurs, clean the document table with a clean dry soft
cloth wiping off any dirt on it.
Cleaning the ADF Pick Up Roller
If the ADF has troubles to feed paper, open the ADF and clean the ADF Pick Up Roller
with a clean dry soft cloth and remove paper dust.
Figure 6-5. Cleaning the ADF Pick Up Roller
PREVENTIVE MAINTENANCE (CONSUMABLES/COMPONENTS
NEEDING PERIODIC REPLACEMENT)
Do preventive maintenance work to maintain the product performance and prevent
failures from occurring.
1. After completion of repair or maintenance, print several status sheets and make
sure that there are no problems.
2. After completion of repair or maintenance, print the engine status sheet.
Note: The judgement whether to replace components needing periodic
replacement can be done by the cumulative numbers of printed
sheets. Replace the components as the occasion arises.
REPLACEMENT OF CONSUMABLES AND COMPONENTS NEEDING
PERIODIC REPLACEMENT
Do the replacement with reference to 6.5 Consumables and Components needing
Periodic Replacement (p562).
GENERAL OPERATION CHECKS
After completion of servicing, make general operation checks. Print a status sheet and
perform several printjobs from the host computer testing both one-side printing and
duplex printing (if an optional unit for dupulexing is installed).
Simplex printing
Feed paper from the MP Tray
Feed paper from the 500-sheet Cassette
1. Make sure that there are no image quality problems.
2. Make sure that the paper feeding is normal and there is no abnormal noise.
WHAT TO DO LAST
1. Check the appearance of the product.
2. If necessary, inform the user on how to handle the product, deal with paper jam,
and replace the consumables.
ADF Pick Up Roller
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Lubrication and Glueing 551
6.3 Lubrication and Glueing
This section explains the part required glueing and lubrication when performing the
service work, or replacing the unit or parts.
6.3.1 Printer Section
6.3.1.1 Glueing
There is no relevant glueing part for this unit.
6.3.1.2 Lublication
The part requires lubrication for this unit is as below
6.3.2 Scanner/ADF Section
6.3.2.1 Glueing
There is no relevant glueing part for this unit.
6.3.2.2 Lublication
The part requires lubrication for this unit is as below
Parts Name CHUTE ASSY FSR
Lubrication Part Spring attached on the [CHUTE ASSY FSR]
Types of oil
applied
Parts Name : GREASE G-76
Parts Number :1304691
Amount of
lublicate
About 5mm
Note Lubrication is required when CHUTE ASSY FSR and FRAME ASSY 2ND
are replaced at the same time. When replacing only one of them, lubrication
is not necessary as the grease is remaining on the other one.
FRAME ASSY 2ND
CHUTE ASSY FSR
Lubrication Part
Parts Name FIX PLATE R
Lubrication Part Shaft of the [FIX PLATE R]
Types of oil
applied
Parts Name : GREASE G-45
Parts Number : 1033657
Amount of
lublicate
A little modest amount
FIX PLATE R
Lubrication Part
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Lubrication and Glueing 552
Parts Name
DOC. PAPER GUIDE
Lubrication Part Parts of the [DOC. PAPER GUIDE] indicated in the figure
Types of oil
applied
Parts Name : GREASE G-31
Parts Number : 1080618
Amount of
lublicate
A little modest amount
Lubrication Part
Lubrication Part
DOC. PAPER GUIDE
Parts Name
TRAY GEAR 24T
Lubrication Part Parts of the [TRAY GEAR 24T] indicated in the figure
Types of oil
applied
Parts Name : GREASE G-31
Parts Number : 1080618
Amount of
lublicate
A little modest amount
TRAY GEAR 24T
Lubrication Part
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 553
6.4 Printer Maintenance Function
6.4.1 Maintenance Menu
This menu is displayed and selectable only when a special operation performed at
power-on to enter the maintenance mode. Basically, this menu is provided to be used
by a service personnel for maintenance.
At the time of maintenance, print the Engine Status Sheet from the Maintenance Menu
and grasp the usage conditions of various consumables and components needing
periodic replacement.
6.4.1.1 Maintenance Menu Items
This menu is displayed and selectable only when a special operation performed at
power-on to enter the maintenance mode.
When the power is then turned off once and on again, the Maintenance Menu is deleted
(the printer returns to the normal operating mode).
Engine Status Sheet (p555)
Press the [Right ] button to print the Engine Status Sheet.
Before entering the maintenance mode, make sure that an engine-related service
call error is not occurring in normal operating mode (not maintenance mode). The
sheet is printed according to the default settings, except RIT, toner save, and
resolution settings (current settings are applied for those settings), and others are
printed according to the factory settings.The user default environment (settings)
does not change after the printing. While the printing is in progress, the LCD
keeps flashing.
The contents of the engine status sheet are the counted values of each unit which
makes up the printer engine.
Print Log Report (p560)
Prints a log file of printing status.
Reset 2ndBTRCounter
Resets the life counter of the 2nd BTR ASSY.
After executing the counter reset, open and close the Cover A, and do not turn the
printer off until the engine stops completely.
The counter must be reset after the 2nd BTR ASSY is replaced with a new one.
When resetting the counter, the number of printed pages for the previous 2nd BTR
ASSY at that point is stored in the engine.The stored value will be printed on the
Engine Status Sheet as the number of previous replacement.
Reset Y (M, C, K) DvlpCounter
Resets the life counter of the Housing ASSY-DEVE.
After executing the counter reset, open and close the Cover A, and do not turn the
printer off until the engine stops completely.
The counter must be reset after the Housing ASSY-DEVE is replaced with a new
one.
Reset Fuser Counter
Resets the life counter of the FUSER ASSY.
The counter must be reset after the Fuser unit is replaced with a new one.
When resetting the counter, the number of printed pages for the previous FUSER
ASSY is stored in the engine. The stored value will be printed on the Engine Status
Sheet as the number of previous replacement.
Clear Error Log
Clears error log list stored in the engine to print on Engine Status Sheet.
Performing this operation reboots the printer.
MCU DATA BackUp
Backups the data stored on the NVM in the engine controller.
"MCU Data BackUp" is displayed while the backup is in progress.
MCU DATA Restore
Restores the backup data made by MCU DATA Backup on the NVM in the
engine controller.
"MCU DATA Backup" is displayed while the restoring is in progress.
CAUTION
This menu is provided only for a service personnel to perform
maintenance. It must not be disclosed to the users.
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 554
6.4.1.2 Accessing the Maintenance Menu
1. Turn the product ON while holding down the [Left ], [Right ], [Up ], and
[Down ] buttons.
When the product is turned on, all LEDs and LCD light and the following message
is then displayed.
(When MAINTENANCE MODE appears on the LCD, release the buttons.)
2. Refer to the Maintenance Menu flowchart, access the desired function in the menu
using the control panel.
NOTE 1: Disconnect all the Interface Cables in advance.
2: Engine-related service call errors are ignored when the Maintenance
Mode starts. Before starting the product in the Maintenance Mode and
executing printing, make sure that no errors have occurred in the normal
operating mode.
3:
4: Turn the product OFF to exit from the Maintenance Menu. Be sure not to
turn the product OFF until the engine stops operating.
Figure 6-6. Maintenance Menu Flowchart
CAUTION
Executing MCU DATA BackUp and ,MCU DATA Restore
is not possible when the product in the following statuses:
In sleep mode
During warming-up
During printing
During adjusting the printer
Do not turn the power OFF until the engine completely stops
after executing MCU DATA BackUp and MCU DATA
Restore.
Ready MAINTENANCE lODE RAM CHECK **.*MB
Command
Command
Clear execution
Clear execution
Clear execution
Clear execution
Clear execution
Clear execution
Clear execution
Print execution
Ready
Maintenance Menu
Information Menu
[Up ] button
[Right ] button
Engine Status Sheet
Print Log Report
Reset 2ndBTRCounter
Reset C DvlpCounter
Reset M DvlpCounter
Reset Y DvlpCounter
Reset K DvlpCounter
Reset Fuser Counter
Clear Error Log
MCU DATA BackUp
MCU DATA Restore
[Up ] button
[Down ] button
Print execution
[Right ] button
Engine Status Sheet
MCU DATA Restore
[Up ] button
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 555
6.4.2 Maintenance Information Output
6.4.2.1 Engine Status Sheet
ENGINE STATUS SHEET ITEMS
Total Counts
Total Pages : Total number of pages printed to date.
Color Pages : Total number of pages printed in color to date.
Jam Counts : Number of occurrence of a jam.
ET Cartridge (Toner Cartridge)
C Toner :Amount of C toner used (dispense time)
C toner limit value, C total dots
M Toner :Amount of M toner used (dispense time)
M toner limit value, M total dots
Y Toner :Amount of Y toner used (dispense time)
Y toner limit value, Y total dots
K Toner :Amount of K toner used (dispense time)
K toner limit value, K total dots
C Toner Change :Number of replacements of C toner (for 4K),
Number of replacements of C toner (for 1.5K).
M Toner Change:Number of replacements of M toner (for 4K),
Number of replacements of M toner (for 1.5K).
Y Toner Change :Number of replacements of Y toner (for 4K),
Number of replacements of Y Toner (for 1.5K).
K Toner Change :Number of replacements of K toner (for 4K),
Number of replacements of K Toner (for 1.5K).
Photoconductor : Number of revolutions of photoconductor.
Photoconductor Change
: Number of replacements of Photoconductor Unit.
Fuser : Total number of pages printed using the current FUSER ASSY
Fuser Change : Number of replacements of FUSER ASSY. /Number of
pages printed at the time of replacing the previous one.
2nd BTR : Total number of pages printed using the current 2nd BTR.
2nd BTR Change : Number of replacements of 2nd BTR ASSY.
Development Unit
C Development : Operating time of the motor for Housing ASSY-DEVE C.
M Development : Operating time of the motor for Housing ASSY-DEVE M.
Y Development : Operating time of the motor for Housing ASSY-DEVE Y.
K Development : Operating time of the motor for Housing ASSY-DEVE K.
C Deve Change : Number of replacements of HOUSING ASSY-DEVE C.
M Deve Change: Number of replacements of HOUSING ASSY-DEVE M.
Y Deve Change : Number of replacements of HOUSING ASSY-DEVE Y.
K Deve Change : Number of replacements of HOUSING ASSY-DEVE K.
2nd BTR Offset
Normal : Setting value of the transfer voltage for plain paper.
SemiThk : Setting value of the transfer voltage for High quality paper.
Thick : Setting value of the transfer voltage for thick paper.
ExtraThk : Setting value of the transfer voltage for Extra thick paper.
Card : Setting value of the transfer voltage for postcard paper.
Envelope : Setting value of the transfer voltage for envelope.
Power On : Number of times power is turned on.
Sleep : Number of times printer returns from standby mode.
Engine Version
MCU : Firmware version of mechanical controller.
CAUTION
This Engine Status Sheet is used only by a service personnel for
maintenance. It must not be disclosed to the users.
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 556
Error LogDisplays the latest 20 errors with the following information; panel
message, EJL status code, the number of pages, jam code, paper size, paper type,
and date/time.The 20 errors are listed in the order of number of pages form largest
to smallest. Service call errors which occurred after the Ready mode and jam
errors are listed. The errors with total pages which are the same as previously
recorded errors are not included.
Jam Code
The location of the jam is indicated by 8-digit hexadecimal strings as bit data.
Table 6-1. Jam code
Bit Location of jam
31-24 ---
23 At Exit sensor
22 At Fuser In sensor
21 At Regi sensor
20 At OHP sensor
19 At Tray Path1 sensor
18 At Tray Path2 sensor
17 At Dup In sensor
16 At Dup Out sensor
15 After Exit sensor turns off, Dup In sensor does not turn off
14 After Dup In sensor turns on, Dup Out sensor stays off
13 After Duplex loading signal, Regi sensor stays off
12 After Regi sensor turns on, Exit sensor stays off.
11 After Regi Roll turns on, Exit Fuser In sensor is stays off.
10 ---
9
The setting is for transparency, but media other than transparencies
was fed. The setting is for other than transparency, but transparencies
were fed.
8 ---
7 After Regi Roll turns on, Exit sensor stays off, Fuser In sensor off.
6 After Regi Roll turns on, Exit sensor is stays off, Fuser In sensor on.
5 After Regi Roll turns on, Regi sensor stays on.
4 Regi sensor signal from cassette 1 or 2 is not received.
3 Regi sensor signal from MP tray is not received.
2 Tray Path1 sensor signal from cassette 1 is not received.
1 (Tray Path1 sensor signal from cassette 2 is not received.)
0 (Tray Path2 sensor signal from cassette 2) is not received.
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 557
Paper Size
Indicated same as the panel display.
Paper type:
Indicated as the specified value set for each media to control the engine.
Note *1: The date and time (yy/mm/dd hh:mm) are indicated in the local time when
generated.
(The date and time is not re-calculated even if the time difference is changed.)
yy are the lower two digits of the calendar year.
In the non-synchronous mode, --/--/-- --:-- is displayed.
*2: The value of the total dot counter on ASIC is used in the dot calculation.Threshold is
128.
Figure 6-7. Engine Status Sheet
Table 6-2. Paper Type
Paper Type Front Side Back Side
Plain paper 1 17
High quality paper 8 24
Thick paper 4 20
Extra thick paper 10 26
Coated paper 7 23
Transparency 2 ---
Labels 5 ---
Envelopes 15 ---
Postcards 14 30
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 558
LIST OF INFORMATION MANAGED AND METHODS OF MANAGEMENT
Table 6-3. List of information managed and methods of management
Information name
Count processing and storage
location
Range Unit Count conditions Clear conditions
Total Pages
Color Pages
Controller
Controller
0 - 99,999,999
0 - 99,999,999
Pages
Pages
During printing
During printing
When a jam occurs
When a jam occurs
Jam Counts Controller 0 - 100,000 Times When a jam occurred. (EEPROM Initialization)
C Toner Dispense time
Limit value
Total dots
M Toner Dispense time
Limit value
Total dots
Y Toner Dispense time
C Toner Dispense time
Total dots
K Toner Dispense time
Limit value
Total dots
C Toner Change 4K only
1.5K only
M Toner Change 4K only
1.5K only
Y Toner Change 4K only
1.5K only
K Toner Change 4K only
1.5K only
Engine
Engine
Controller
Engine
Engine
Controller
Engine
Engine
Controller
Engine
Engine
Controller
Controller
Controller
Controller
Controller
Controller
Controller
Controller
Controller
0 - 99,999,999
0 - 2,147,483,647
0 - 99,999,999
0 - 2,147,483,647
0 - 99,999,999
0 - 2,147,483,647
0 - 99,999,999
0 - 2,147,483,647
0 - 255
0 - 255
0 - 255
0 - 255
0 - 255
0 - 255
0 - 255
0 - 255
msec
msec
---
msec
msec
---
msec
msec
---
msec
msec
---
Times
Times
Times
Times
Times
Times
Times
Times
During printing
(Fixed value)
4096dots
During printing
(Fixed value)
4096dots
During printing
(Fixed value)
4096dots
During printing
(Fixed value)
4096dots
When replaced C Toner
When replaced C Toner
When replaced M Toner
When replaced M Toner
When replaced Y Toner
When replaced Y Toner
When replaced K Toner
When replaced K Toner
New C toner detected
---
(EEPROM Initialization)
New M toner detected
---
(EEPROM Initialization)
New Y toner detected
---
(EEPROM Initialization)
New K toner detected
---
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
Photoconductor
Photoconductor Change
Engine
Controller
0 - 99,999,999
0 - 255
Rotation
Times
During printing
When replaced Photo
conductor
New photoconductor detected
(EEPROM Initialization)
Fuser
Fuser Change
Fuser Change (Pages at the time of replacing the
pervious one)
Controller
Controller
Controller
0 - 99,999,999
0 - 255
0 - 99,999,999
Pages
Times
Pages
During printing
Counter clear
Counter clear
Counter clear
(EEPROM Initialization)
(EEPROM Initialization)
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 559
Second BTR & FUSER
2nd BTR Change
Engine
Controller
0 - `
0 - 255
Pages
Times
During printing
Counter clear
Counter clear
(EEPROM Initialization)
Development Unit
C Development
M Development
Y Development
K Development
C Deve Change
M Deve Change
Y Deve Change
K Deve Change
Engine
Engine
Engine
Engine
Controller
Controller
Controller
Controller
0 - 13,631,488
0 - 13,631,488
0 - 13,631,488
0 - 13,631,488
0 - 255
0 - 255
0 - 255
0 - 255
msec
msec
msec
msec
Times
Times
Times
Times
During printing
During printing
During printing
During printing
Counter clear
Counter clear
Counter clear
Counter clear
Counter clear
Counter clear
Counter clear
Counter clear
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
2nd BTR Offset
Normal
SemiThk
Thick
ExtraThk
Card
Envelope
Engine
Engine
Engine
Engine
Engine
Engine
0 - 15
0 - 15
0 - 15
0 - 15
0 - 15
0 - 15
---
---
---
---
---
---
(Setting value)
(Setting value)
(Setting value)
(Setting value)
(Setting value)
(Setting value)
(Setting)
(Setting)
(Setting)
(Setting)
(Setting)
(Setting)
Power On (Times power is turned on)
Sleep (Number of recoveries from standby)
Controller
Controller
0 - 99,999,999
0 - 99,999,999
Times
Times
At Power on
When returning from
standby
(EEPROM Initialization)
(EEPROM Initialization)
MCU
Duplex
Engine
Engine
---
---
---
---
(Fixed value)
(Fixed value)
None
None
Panel Message 1
Error Code 1
Error Page 1
Jam Code 1
Page Size 1
Paper Type 1
Date, Time 1
Controller
Controller
Controller
Controller
Controller
Controller
Controller
---
---
---
---
---
---
---
---
---
---
---
---
---
---
When an error occurs
When an error occurs
When an error occurs
When an error occurs
When an error occurs
When an error occurs
When an error occurs
SelecType
(EEPROM initialization)
Table 6-3. List of information managed and methods of management
Information name
Count processing and storage
location
Range Unit Count conditions Clear conditions
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 560
6.4.2.2 Print Log Report
PRINT LOG REPORT ITEMS
S/N : Serial number of main unit
Date : yyyy/mm/dd hh:mm
The date and time are indicated in the local time.
Not displayed when it is in asynchronous state.
Toner Remain
C Toner : Remaining amount of C toner [%]
M Toner : Remaining amount of M toner [%]
Y Toner : Remaining amount of Y toner [%]
K Toner : Remaining amount of K toner [%]
Print of papers [pages]
: Number of printed pages by paper size.
Total : Number of printed pages.
Mono Simplex : Monochrome Number of printed pages by one-side printing.
Color Simplex : Color (process color) Number of printed pages by one-side printing.
Print of mode : Number of printed pages by print mode.
Coverage Duty [%] : Percentage of printed dots in total dots per page of each color.
It is avaraged each time one page is printed.
Dots/1% [dots] : Number of dots when 1% of each toner is used.Updated with
every reduction of 1%.
Estimate [pages] : Estimated number of pages that can be print with remained toner.
The estimate is made based on the Coverage Duty [%] and
Dots/1%[dots].
Figure 6-8. Print Log Report
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Printer Maintenance Function 561
LIST OF INFORMATION MANAGED AND METHODS OF MANAGEMENT
Note : Values in parentheses in the Clear Condition column are cleared as a result.If a value exceeds its range, it is not guaranteed if it is controlled by the controller.
Table 6-4. List of information managed and methods of management
Information name
Count processing and storage
location
Range Unit Count conditions Clear conditions
Serial Number
Date, Time
Controller
Controller
xxxxxxxxxx
---
---
---
---
---
None
At Power on
C Toner
M Toner
Y Toner
K Toner
Engine
Engine
Engine
Engine
0 - 100
0 - 100
0 - 100
0 - 100
%
%
%
%
During printing
During printing
During printing
During printing
New C toner detected
New M toner detected
New Y toner detected
New K toner detected
Print [pages]
Total
Mono Simplex
Mono Duplex
Color Simplex
Color Duplex
Dummy
Controller
Controller
Controller
Controller
Controller
Controller
0 - 99,999,999
0 - 99,999,999
0 - 99,999,999
0 - 99,999,999
0 - 99,999,999
0 - 99,999,999
pages
pages
pages
pages
pages
pages
During printing
During printing
During printing
During printing
During printing
During printing
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
Coverage Duty [%] C,M,Y,K
Dots/1% [dots] C,M,Y,K
Estimate [pages]
Controller
Controller
Controller
0.0 - 100.0
0 - 2,147,483,647
0 - 99,999,999
%
dots
pages
During printing
During printing
During printing
(EEPROM Initialization)
(EEPROM Initialization)
(EEPROM Initialization)
EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Consumables and Components needing Periodic Replacement 562
6.5 Consumables and Components needing Periodic Replacement
6.5.1 Consumables
Note *1: A4, Print ratio=5 %
*2: Monochrome : Color = 1:2, 2P/J, A4, Print ratio is 5%
CAUTION
The print page-based service life values of the Consumables and Periodical Replacement Parts are guidelines. The number of printable pages varies
depending on how they are printed. The number of printable pages decreases depending on the intermittent printing (where a few pages, one to several
pages, are printed each time), paper size, paper orientation, thick paper printing, printed document, frequent power-on/off, etc. Hence, the number of
printable pages of the consumables and periodical replacement parts may become less than a half depending on the operating conditions and environment
of the user.
Table 6-5. Information on Consumables
Part Name Part Code Life (Pages) Service life indication Remarks
Toner Cartridge
Yellow
LPCA4ETC4Y 1500
*1
Replace Toner C (1500 pages by the K toner is the figure for the packaged cartridge only.)
LPCA4ETC5Y 4000
*1
Magenta
LPCA4ETC4M 1500
*1
Replace Toner M
LPCA4ETC5M 4000
*1
Cyan
LPCA4ETC4C 1500
*1
Replace Toner Y
LPCA4ETC5C 4000
*1
Black
--- --- Replace Toner K
LPCA4ETC5K 4000
*1
Photoconductor Unit
LPCA4KUT3 14000
*2
Replace Photocondctr When the error LED is flashing, the product shifts to eco-mode by pressing the
[Start] button.(Printing can be continued)
However, the print quality is not guaranteed.
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EPSON AcuLaser CX11/CX11F Revision B
MAI NTENANCE Consumables and Components needing Periodic Replacement 563
6.5.2 Regular Replacement Parts
Table 6-6. Maintenance Information on Regular Replacement Parts
Part Name Part Code Life (Pages) Service life indication
Part to be replaced
at the same time
Remedy after Replacement Remarks
FUSER ASSY
2090471 100000
Worn Fuser 2ND BTR ASSY Execute Reset Fuser Counter in
the Maintenance Menu to reset the
life counter.
While it can still be printed, it is
desirable to replace the unit. If
printing is continued, a paper
jam will occur at the fusing
section frequently because the
wear of the heat roller shaft
increases the torque of the heat
roller.
HOUSING
ASSY-DEVE
K 1292991 100000 Worn K Dev Unit PIVOT AD Execute Reset X DvlpCounter
(X=Y, M, C, or K) in the
Maintenance Menu to reset the life
counter.
After executing the counter reset,
open and close the Cover A. Do not
turn the printer off until the engine
completely stops.
While it can still be printed,
it is desirable to replace the
unit.
The PIVOT AD is packed
with the ASP HOUSING
ASSY-DEVE.
Y 1292994
66700
Worn Y Dev Unit PIVOT AD
M 1292996 Worn M Dev Unit PIVOT AD
C 1292999
Worn C Dev Unit PIVOT AD
2ND BTR ASSY
1292981 100000 ---
FUSER ASSY Execute Reset 2ndBTRCounter in
the Maintenance Menu to reset the
life counter.
After executing the counter reset,
open and close the Cover A. Do not
turn the printer off until the engine
completely stops.
While it can still be printed after
the message is displayed, it is
desirable to replace the unit.
CHAP T E R
7
APPENDIX
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X System Connection Diagram 565
7.1 System Connection Diagram
The following diagram shows the connection between the main board and each system.
Figure 7-1. Main Board Block Diagram
CN704
ADF I/F
*1
(12Pin)
CN705
Sensor I/F
*2
(2Pin)
CN405
Panel I/F
(30Pin)
CN701
CCD_A I/F
(14Pin)
CN702
CCD_B I/F
(13Pin)
CN703
Motor I/F
(4Pin)
Control Panel
CN601
Engine I/F
(16Pin)
CN602
Viedo I/F
(2Pin)
CN300 ROM/RAM DIMM P (90Pin)
CN201 RAM DIMM A (90Pin)
CN202 RAM DIMM B (90Pin)
P
S0
S1
CN502
Power (24V)
(2Pin)
CN410
FAX I/F
*2
(40Pin)
CN402
USB I/F
(2Pin)
CN501
Power (5V, 3.3V)
(2Pin)
CN407
Cobalt I/F
(30Pin)
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 566
7.2 Printer System Electrical Connection
7.2.1 Connector Summary
This section gives the connector summary for the AcuLaser CX11/CX11F and each
connectors plug and jack alignment.
7.2.1.1 Plug and Jack Layout
IOT
Table 7-1. IOT
P/J Location Remarks
1 G-156 Connects PWBA FUSER CONT and HARNESS ASSY MAIN
2 G-156 Connects PWBA FUSER CONT and HARNESS ASSY AC
3 G-157 Connects PWBA FUSER CONT and HARNESS ASSY MCU C/L
100 F-122 Connects SWITCH-P/H and HARNESS ASSY P/H2
101 G-123 Connects SENSOR OHP and HARNESS ASSY P/H2
102 F-123 Connects SENSOR REGI and HARNESS ASSY P/H2
103 D-124 Connects SENSOR PAPER ENPTY and HARNESS ASSY P/H1
104 H-110 Connects SENSOR HUM&TEMP and HARNESS ASSY MAIN
105 D-108
Connects SENSOR ROTARY HOME POSI and HARNESS ASSY
MAIN
106 H-108
Connects ANTENNA CTRG and HARNESS ASSY MAIN
107 D-107
Connects SENSOR IBT RETRACT and HARNESS ASSY MAIN
108 D-106
Connects SENSOR TR-O and HARNESS-ASSY XERO
109 D-106
Connects ANTENNA ASSY and HARNESS ASSY XERO
111 G-137
Connects SENSOR FUSER IN and HARNESS ASSY 2BTR SENS
112 H-137
Connects SENSOR 2BTR RETRACT and HARNESS ASSY ADC
113 H-136
Connects SWITCH 2BTR COVER and HARNESS ASSY 2BTR SW
114 D-104
Connects SWITCH-INLK FUSER and HARNESS ASSY MAIN
115 G-107
Connects SWITCH-INLK FRONT and HARNESS ASSY MAIN
116 G-108
Connects SWITCH ASSY TOP and HARNESS ASSY MAIN
117 D-105
Connects SWITCH-INLK FUSER and HARNESS ASSY MAIN
125 G-108 Connects SWITCH-FRONT DOOR and HARNESS ASSY MAIN
126 F-138 Connects SENSOR TNER FULL and HARNESS ASSY TNER FULL
128 G-153 Connects FUSER LOCK SWITCH and HARNESS ASSY MAIN
200 H-153 Connects MOT ASSY P/R and HARNESS ASSY MAIN
201 G-153 Connects MOT ASSY P/R and HARNESS ASSY MAIN
202 F-124 Connects CLUTCH ASSY PRE REGI and HARNESS ASSY P/H2
203 F-122 Connects CLUTCH ASSY REGI and HARNESS ASSY P/H2
204 C-109 Connection in MOT ASSY ROT
400 I-149 Connects PWBA MCU and FFC-ASSY ESS
401 I-149 Connects PWBA MCU and FFC-ASSY LV/MCU
403 H-148 Connects PWBA MCU and HARNESS ASSY MAIN
404 H-148 Connects PWBA MCU and MOT ASSY FSR
405 H-148 Connects PWBA MCU and MOT ASSY MAG
406 H-149 Connects PWBA MCU and MOT ASSY MAG
407 H-149 Connects PWBA MCU and HARNESS ASSY MAIN
408 H-148 Connects PWBA MCU and HARNESS ASSY P/H1
409 H-148 Connects PWBA MCU and HARNESS ASSY P/H1
410 I-148 Connects PWBA MCU and HARNESS ASSY MAIN
411 I-148 Connects PWBA MCU and DRIVE ASSY PRO
412 I-148 Connects PWBA MCU and HARNESS ASSY MAIN
413 I-148 Connects PWBA MCU and HARNESS ASSY MAIN
414 I-147 Connects PWBA MCU and DRIVE ASSY PRO
415 J-147 Connects PWBA MCU and HARNESS ASSY MAIN
416 J-147 Connects PWBA MCU and HARNESS-ASSY XERO
417 I-147 Connects PWBA MCU and HARNESS ASSY MCU C/L
418 I-147 Connects PWBA MCU and HARNESS ASSY ADC
420 J-148 Not used
421 J-148 Connects PWBA MCU and HARNESS ASSY MAIN
422 I-147 Connects PWBA MCU and HARNESS ASSY ADC
429 D-109 Connects PWBA CRUM and HARNESS ASSY MAIN
Table 7-1. IOT
P/J Location Remarks
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 567
430 E-109 Connects PWB ASSY ROT and HARNESS ASSY MAIN
431 F-138 Connects SENSOR ASSY ADC and HARNESS ASSY ADC
432 D-109 Connects PWB ASSY ROT and HARNESS ASSY MAIN
433 D-109 Connects PWB ASSY ROT and PWB ASSY MOT
500 H-153 Connects LV/HVPS and FFC-ASSY LV/MCU
501 I-152 Connects LV/HVPS and HARNESS ASSY MAIN
502 I-153 Connects LV/HVPS and HARNESS ASSY MAIN
503 I-155 Connects LV/HVPS and HARNESS ASSY AC
D H-154 Connects LV/HVPS and WIRE ASSY BTR
F F-109 Connects LV/HVPS and WIRE ASSY 2BTR
G E-109 Connects PWBA HVPS and WIRE ASSY IBT
H E-109 Connects PWBA HVPS and WIRE ASSY DTN
A H-155 Connects LV/HVPS and WIRE ASSY BCR
C H-156 Connects LV/HVPS and WIRE ASSY DEVE
510 I-108 Connects HOLDER ASSY BIAS and WIRE ASSY DEVE
512 I-107 Connects GUIDE CRU ASSY and WIRE ASSY BTR
513 H-107 Connects GUIDE CRU ASSY AD and WIRE ASSY IBT
514 I-108 Connects GUIDE CRU ASSY AD and WIRE ASSY BCR
515 H-153 Connects LV/HVPS and HARNESS ASSY MAIN
516 F-110 Connects PWBA HVPS and HARNESS ASSY MAIN
600 F-153 Connects MOT ASSY MICRO and HARNESS ASSY MAIN
601 H-138 Connects ROS ASSY and HARNESS ASSY MAIN
602 H-138 Connects ROS ASSY and HARNESS ASSY MAIN
603 F-124 Connects HARNESS ASSY P/H1 and HARNESS ASSY P/H2
604 F-124 Connects MOTOR-PH and HARNESS ASSY P/H1
605 E-124 Connects SOLENOID PICK UP and HARNESS ASSY P/H1
607 E-140 Not used
614 E-105 Connects FUSER ASSY and HARNESS ASSY MCU C/L
617 D-140
Connects HARNESS-ASSY TNER FULL and HARNESS ASSY
MAIN
Table 7-1. IOT
P/J Location Remarks
620 H-137 Connects HARNESS ASSY 2BTR SENS and HARNESS ASSY ADC
621 I-136 Connects HARNESS ASSY 2BTR and HARNESS ASSY ADC
CN1 B-106 Connects OP PANEL and HARNESS ASSY PANEL
CN405 G-155 Connects PWBA ESS and HARNESS ASSY PANEL
CN410 G-156 Connects PWBA ESS and FAX BOARD
CN501 G-156 Connects PWBA ESS and HARNESS ASSY MAIN
CN502 F-155 Connects PWBA ESS and HARNESS ASSY MAIN
CN601 G-155 Connects PWBA ESS and FFC-ASSY ESS
CN602 G-155 Connects PWBA ESS and HARNESS ASSY MAIN
CN1 I-153 Connects LV/HVPS and HARNESS ASSY MAIN
CN701 G-155 Connects PWBA ESS and SCANNER
CN702 G-155 Connects PWBA ESS and SCANNER
CN703 G-156 Connects PWBA ESS and SCANNER
CN704 G-155 Connects PWBA ESS and SCANNER
CN705 G-155 Connects PWBA ESS and SCANNER
T2 I-107 Connects PLATE BIAS-2ND ASSY and WIRE ASSY 2BTR
T4 H-107 Connects GUIDE CRU ASSY AD and WIRE ASSY DTN
Table 7-1. IOT
P/J Location Remarks
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 568
500 FEEDER
7.2.1.2 Plug and Jack Layout
Figure 7-2. Plug and Jack Layout for IOT (1)
Table 7-2. 500 FEEDER
P/J Location Remarks
119 E-307 Connects SENSOR NO PAPER and HARNESS ASSY FEED3
120 D-307 Connects SENSOR T/R (P120) and HARNESS ASSY FEED3
121 C-308
Connects SWITCH FEEDER DOOR and HARNESS-ASSY FEED
MAIN
435 E-309 Connects PWBA TRAY 500 and HARNESS-ASSY FEED1
436 E-309 Connects PWBA TRAY 500 and HARNESS-ASSY FEED2
437 E-309 Connects PWBA TRAY 500 and HARNESS-ASSY FEED MAIN
CN1 E-308 Connects PWBA MOT and HARNESS-ASSY FEED MAIN
CN2 D-308 Connects PWBA MOT and MOTOR ASSY FEEDER
608 D-307 Connects HARNESS ASSY MAIN and HARNESS-ASSY FEED1
609 C-309 Connects CLUTCH ASSY FEED and HARNESS-ASSY FEED MAIN
610 C-308 Connects SOLENOID FEED and HARNESS-ASSY FEED MAIN
618 D-307
Connects HARNESS ASSY FEED MAIN and HARNESS ASSY
FEED3
4358 D-309
Not Connects
108 117 114 614 109
105
115 T4 (IBT)
204
107
CN1
429
106
433 432 430 104 116 G H 516 F
510
(DEVE)
514
(BCR)
513
(IBT)
512
(1BTR)
T2
(2BTR)
125
A
102
103
104
105
106
107
108
109
110
111
112
113
114
115
101
B C D E F G H I J K L
Leg_04_001RB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 569
Figure 7-3. Plug and Jack Layout for IOT (2) Figure 7-4. Plug and Jack Layout for IOT (3)
604 603 605 103
100
202
101
102
203
A
117
118
119
120
121
122
123
124
125
126
127
128
129
130
116
B C D E F G H I J K L
Leg_04_002RA
126
617
431 111 620 112 113
601
607
602
621
A
132
133
134
135
136
137
138
139
140
141
142
143
144
145
131
B C D E F G H I J K L
Leg_04_003RB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 570
Figure 7-5. Plug and Jack Layout for IOT (4) Figure 7-6. Plug and Jack Layout for 500 FEEDER
501
500
510
D
503
A
C
502
515
608
3 2 1 CN501
CN601
400
415
412
403
404
405
421
420
411
413
409
406
416 414 422 418 417
401 410 408 407
600
201
200
CN602
CN405
CN502
128
CN705
CN703
CN410
CN704
CN702
CN701
A
147
148
149
150
151
152
153
154
155
156
157
158
159
160
146
B C D E F G H I J K L
Leg_04_004RC
121 608 618 120 119 CN2
609 610 4358 436 435 437
CN1
A
302
303
304
305
306
307
308
309
310
311
312
313
314
315
301
B C D E F G H I J K L
Leg_Sec04_006EB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 571
7.2.2 Wiring Connection Diagrams
7.2.2.1 Symbols used in the Overall Wiring Connection Diagram
The table below shows how to interpret the Overall Wiring Connection Diagrams.
Table 7-3. List of the Symbols
Symbols Explanation
Indicates a connection between parts with a harness or wire.
Indicates a connection that differs according to the specification.
Indicates a connection between parts by conductive materials
such as a leaf spring.
Indicates a connection between parts with a screw.
Indicates Frame Ground.
Indicates a connector, and the connector No.
Indicates a connection terminal with a leaf spring or other spring
on a board, and the connector (terminal) No.
Indicates a connector attached directly to the board, and the
connector No.
Box with a part name in it indicates the part.
Indicates a functional component in a part, and its name.
Indicates a section in 7.2.3 Wiring Connection Diagram
between Parts (p573), and the section No.
Indicates a screw that secures conductive material such as a leaf
spring to harness.
Indicates conductive materials such as leaf spring.
Table 7-3. List of the Symbols
Symbols Explanation
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 572
7.2.2.2 Overall Wiring Connection Diagrams
Figure 7-7. Overall Wiring Connection Diagrams
P
W
B
A
F
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S
E
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C
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1
2
.
2
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P
/
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2
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4
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 573
7.2.3 Wiring Connection Diagram between Parts
7.2.3.1 Symbols used in the Wiring Connection Diagram between
Parts
The table below shows how to interpret the Wiring Connection Diagram between Parts
given on the following pages.
Commonly used symbols are omitted here.
Table 7-4. List of the Symbols
Symbol Explanation
Indicates a plug.
Indicates a jack.
Indicates a Pin YY or Jack YY of the connector P
XX and J XX.
Indicates a part.
Indicates a functional component in a part, and its
name.
Indicates control inside the PWB, and a brief
outline of the control.
P/JXX
YY
PWBA HNB DRV PL
X.Y.Z
Heater
Control
Indicates a connection between parts with a
harness or wire, and its signal name/details.An
arrow indicates the direction of the signal.
Indicates the logical value (Low: L, High: H) of
the signal for enabling the function. The voltage is
the value when the signal is High.An arrow
indicates the direction of the signal.
Indicates the logical value (Low: L, High: H) of
the signal when the function is detected. The
voltage is the value when the signal is High. An
arrow indicates the direction of the signal.
Indicates cable-to-cable connection.
I/L +24VDC Indicates the DC voltage when the HNB MCU
WITH CPU internal interlock switch is ON.
+5VDC
+3.3VDC
Indicates DC voltage.
SG Indicates a Signal Ground.
AG Indicates Analog Ground.
RTN Indicates a Return.
Table 7-4. List of the Symbols
Symbol Explanation
DEVE_A
REGI CLUTCH ON (L) +24VDC
EXIT PAPER SENSED (L) +3.3VDC
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 574
7.2.3.2 Composition of the Wiring Connection Diagram between Parts
The Overall Wiring Connection Diagram is divided into 11 sections as shown below to
indicate the detailed connection between parts.
1. DC POWER SUPPLY (p576)
Connection between PWBA MCU and LV/HVPS
Connection between LV/HVPS and PWBA FUSER CONTROL
Connection between LV/HVPS and MOT ASSY P/R
Connection between LV/HVPS and PWB ASSY ROT
Connection between LV/HVPS and SWITCH-INLK FRONT
Connection between the SWITCH-INLK FRONT and SWITCH ASSY TOP
Connection between the SWITCH ASSY TOP and SWITCH-INLK FUSER
Connection between SWITCH-INLK FUSER and LV/HVPS
2. MSI REGI (p577)
Connection between PWBA MCU and MOTOR-PH
Connection between the PWBA MCU and SOLENOID PICK UP
Connection between the PWBA MCU and CLUTCH ASSY PRE REGI
Connection between the PWBA MCU and CLUTCH ASSY REGI
Connection between PWBA MCU and SWITCH-PH DOOR
Connection between PWBA MCU and SENSOR OHP
Connection between PWBA MCU and SENSOR REGI
Connection between PWBA MCU and SENSOR PAPER EMPTY
3. FEEDER (500) (p578)
Connection between PWBA MCU and PWBA TRAY 500
Connection between PWBA TRAY 500 and CLUTCH ASSY FEED
Connection between PWBA TRAY 500 and SWITCH FEEDER
Connection between PWBA TRAY 500 and SENSOR NO PAPER
Connection between PWBA TRAY 500 and SENSOR T/R
Connection between PWBA TRAY 500 and SOLENOID FEED
Connection between PWBA TRAY 500 and PWBA MOT
Connection between PWBA MOT and MOTOR ASSY FEEDER
4. ROS (p579)
Connection between PWBA MCU and ROS ASSY
Connection between ROS ASSY and PWBA ESS
5. XEROGRAPHIC (p580)
Connection between PWBA MCU and DRIVE ASSY PRO
Connection between PWBA MCU and SENSOR TNER FULL
Connection between PWBA MCU and SENSOR IBT RETRACT
Connection between PWBA MCU and SENSOR TR-O
Connection between PWBA MCU and ANTENNA ASSY
Connection between PWBA MCU and MOT ASSY P/R
Connection between LV/HVPS and MOT ASSY P/R
6. HIGH VOLTAGE (p581)
Connection between LV/HVPS and PWBA HVPS
Connection between LV/HVPS and HOUSING ASSY-DEVE, IBT ASSY,
2ND BTR ASSY
Connection between LV/HVPS and PWBA MCU
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 575
7. DEVELOPER (p582)
Connection between PWBA MCU and SWITCH FRONT-DOOR
Connection between PWBA MCU and SENSOR HUM&TEMP
Connection between PWBA MCU and PWBA CRUM
Connection between PWBA MCU and MOT ASSY MAG
Connection between PWBA MCU and SENSOR ROTARY HOME POSI
Connection between PWBA MCU and ANTENNA CTRG
Connection between PWBA MCU and PWB ASSY ROT
Connection between PWBA ASSY ROT and MOT ASSY ROT
Connection between PWB ASSY ROT and LV/HVPS
8. 2nd BTR (p583)
Connection between PWBA MCU and SENSOR FUSER IN
Connection between PWBA MCU and SENSOR 2BTR RETRACT
Connection between PWBA MCU and SWITCH 2BTR COVER
Connection between PWBA MCU and SENSOR ASSY ADC
Connection between PWBA MCU and MOT ASSY MICRO
9. FUSER (p584)
Connection between PWBA MCU and MOT ASSY FUSER
Connection between PWBA MCU and FUSER ASSY
Connection between PWBA MCU and SWITCH-FUSER DOOR
Connection between PWBA MCU and FUSER LOCK SWITCH
Connection between LV/HVPS and PWBA FUSER CONT
Connection between PWBA FUSER CONT and FUSER ASSY
Connection between PWBA FUSER CONT and PWBA MCU
Connection between PWBA FUSER CONT and FUSER LOCK SWITCH
Connection between LV/HVPS and PWBA MCU
10. CONTROLLER (p585)
Connection between PWBA MCU and PWBA ESS
Connection between PWBA ESS and OP PANEL
Connection between PWBA ESS and LV/HVPS
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 576
1. DC POWER SUPPLY
Overcurrent Protection
All outputs (+24VDC, +5VDC, +3.3VDC) from LV/HVPS are stopped when
short-circuiting on the way to the earth or ground. Each output is restored by
eliminating the cause of the short-circuit, and turning the printer OFF and then
back ON at specified time interval. The overcurrent protection circuit is activated
when a current exceeds 16A flows.
Overvoltage Protection
All outputs from LV/HVPS are stopped when an overvoltage is detected. The
operating voltages for overvoltage protection of each output are as follows:
+24VDC: 36VDC
+5VDC: 7VDC
+3.3VDC: 5VDC
Power save
Stopping output by Interlock Switch
The I/L +5VDC signal that arrives via Front Interlock Switch, Upper
Interlock Switch and Fuser Interlock Switch becomes the power source of the
LV/HVPS internal Relay coil. This signal opens/closes Relay contacts, and
controls INTERLOCK +24VDC and INTERLOCK +5VDC.
Figure 7-8. DC POWER SUPPLY Connection and Wiring Diagram
Name of Signal Line Remarks
POWER SAVE Signal for turning +24VDC OFF
Name of Signal Line Remarks
I/L +5VDC ---
LV/HVPS
PL12.2.3
Power
Save
P/J500
3
+5VDC
Supply
+24VDC
Supply
+3.3VDC
Supply
15
P/J500
5
P/J502
3
4
+5VDC
+24VDC
5
6
7
8
1
2
9
10
11
12
+3.3VDC
PWBA MCU
PL12.2.1
4
P/J502
13
SWITCH-
INLK
FRONT
PL.1.1.27
SWITCH-
INLK
FUSER
PL.1.1.34
+5VDC
SWITCH
ASSY
TOP
PL.1.1.7
I/L +5VDC
POWER SAVE
P/J401
20
19
PWBA MCU
PL12.2.1
I/L +5VDC
P/J401
18
+5VDC
SG
P/J410
3
4
I/L +24VDC
I/L +24VDC
SG
SG
5
6
7
8
+3.3VDC
SG
I/L +24VDC
SG
I/L +24VDC
SG
1
2
P/J201
1
2
P/J432
1
3
MOT ASSY P/R
PL11.1.6
PWBA FUSER CONTROL
PL12.2.12
P/J2
3
1
P/J503
3
1
Interlock
+24VDC
PWB ASSY
ROT
PL12.1.10
Interlock
+24VDC
Interlock
+5VDC
+5VDC
INTERLOCK
+24VDC
+3.3VDC
1 3
P/J115
3
P/J115
1 3
P/J116
1 1
P/J116
3
3
P/J117
1 1
P/J117
3
Leg_Sec007_002FB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 577
2. MSI®I
Figure 7-9. MSI®I Connection and Wiring Diagram
Name of Signal Line Remarks
PAPER EMPTY SENSED (H) +5VDC Paper detection signal for MSI generated by
Sensor Photo (No Paper Sensor)
P/H MOTER ON (H) +3.3VDC
P/H MOTER PWM
P/H MOTER FG
P/H MOTER CW/CCW
P/H MOTOR drive control signal
FEED SOL ON (L) +24VDC Solenoid Feed ON/OFF signal
PREREGI CL ON (L) +24VDC Pre-Regi Clutch ON/OFF signal
REGI CL ON (L) +24VDC Regi Clutch ON/OFF signal
P/H DOOR SW OPEND (H) +3.3VDC CHTE ASSY REATR open/close detection
signal generated by P/H Door Switch
OHP SENSED (H) +5VDC
OHP media detection signal generated by Sensor
Photo (OHP Sensor)
REGI SENSED (H) +5VDC Paper detection signal at REGI section generated
by Sensor Photo (REGI Sensor)
SG
PWBA MCU
PL12.2.1
2
3
4
5
P/H MOT ON (H) +3.3VDC
P/H MOT PWM +3.3VDC
P/H MOT TG +3.3VDC
P/H MOT ON CW/CCW
SG
P/J409
1
6
I/L +24VDC
P/J604
6
5
4
3
2
1
1
2
3
4
5
6
M
MOTOR-PH
PL5.2.20
P/J409
7
I/L +24VDC
8
FEED SOL ON (L) +24VDC
P/J605
2
1
1
2
P/J408
1
PRE REGI CL ON (L) +24VDC
2
I/L +24VDC
P/J202
2
1
1
2
3
REGI CL ON (L) +24VDC
4
I/L +24VDC
3
4
10
9
P/J203
2
1
1
2
5
6
P/H POOR SW OPENED (H) +3.3VDC
5
6
8
7
P/J603
12
11
1
2
7
SG
8
OHP SENSED (H) +5VDC
7
8
6
5
9
+5VDC
9 4
P/J100
2
1
2
1
P/J101
3
10
PULL UP +5VDC
11
SG
10
11
3
2
12
REGI SENSED (H) +5VDC
12 1
2
1
P/J102
3
SENSOR REGI
PL5.2.19
SENSOR OHP
PL5.2.16
SWITCH-PH
DOOR
PL5.2.23
13
PULL UP +5VDC
14
SG
15
PAPER EMPTY SENSED (H) +5VDC
2
1
P/J103
3
SENSOR PAPER
EMPTY
PL4.1.24
SOLENOID
PICK UP
PL4.1.23
CLUTCH ASSY
PRE REGI
PL5.2.22
CLUTCH ASSY
REGI
PL5.2.2
INTERLOCK
+24VDC
INTERLOCK
+24VDC
+5VDC
+5VDC
Leg_Sec007_003FB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 578
3. FEEDER (500)
Figure 7-10. FEEDER 500 Connection and Wiring Diagram
Name of Signal Line Remarks
TRAY SENSOR
RXD
TXD
PWBA TRAY CONT. control signal
FEED MOTOR ON (H) +
FUSER MOTOR control signal
FEED CL ON (L) +24VDC
Feed Clutch ON/OFF signal
DOOR SW OPEND (H) +5VDC
Rear Cover open/close detection signal generated
by Door Rear Cover Switch
NO PAPER SENSED (H) +5VDC Paper detection signal for Paper Tray generated
by Sensor Photo (No Paper Sensor)
PAPER PASS SENSED (L) +5VDC Paper feed starting signal generated by Sensor
Photo (Paper Pass Sensor)
FEED SOL ON (L) +24VDC
Solenoid Feed ON/OFF signal
PWBA MCU
PL12.2.1
P/J421
10
9
TRAY
SENSOR
10
9
P/J608
1
2
8
RXD
8 3
2
3
P/J435
1
7
TXD
6
SG
7
6
4
5
5
+5VDC
5 6
5
6
4
4
SG
3
SG
4
3
7
8
2
I/L +24VDC
2 9
8
9
7
1
I/L +24VDC
1 10 10
PWBA TRAY 500
PL14.3.3
+5VDC
INTERLOCK
+24VDC
INTERLOCK
+24VDC
PWBA TRAY
500
PL.14.3.3
P/J437
1
2
4
5
6
7
8
9
10
11
12
16
17
FEED MOT ON (H)
I/L +24VDC
SG
1
2
4
CN1
5
PWBA MOT
PL14.3.4
CN2
1
2
3
4
5
6
MOTOR ASSY
FEEDER
PL14.3.9
M
I/L +24VDC
FEED CL ON (L) +24VDC
1
P/J609
2
2
1
SG
P/J121
2
1
SWITCH FEEDER
DOOR
PL14.3.18
P/J119
3
2
1
PULL UP +5VDC
SG
NO PAPER SENSED (H) +5VDC
SENSOR NO PAPER
PL14.4.3
13
14
15
P/J120
3
2
1
PULL UP +5VDC
SG
PAPER PASS SENSED (L) +5VDC
SENSOR T/R (P120)
PL14.4.7
INTERLOCK
+24VDC
+5VDC
+5VDC
INTERLOCK
+24VDC
INTERLOCK
+24VDC
CLUTCH ASSY FEED
PL14.3.12
+5VDC
INTERLOCK
+24VDC
I/L +24VDC
FEED SOL ON (L) +24VDC
P/J610
2
1
1
2
SOLENOID FEED
PL14.3.8
P/J618
6
5
4
1
2
3
3
2
1
4
5
6
INTERLOCK
+24VDC
N.C. N.C.
N.C.
3
4
5
6
7
8
9
2
P/J436
1
J4358
10
9
8
7
6
5
4
3
2
DOOR SW OPENED (H) +5VDC
Leg_Sec007_004FB
Tray Interface
Connector
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 579
4. ROS
Figure 7-11. ROS Connection and Wiring Diagram
Name of Signal Line Remarks
ESS DATA-
ESS DATA+
Image signal from ESS
MCU DATA-
MCU DATA+
Image signal from MCU
PCONT
LASER ON (L) +5VDC
VREF
PWBA LD control signal in ROS ASSY
SCANNER MOTOR ON (L) +5VDC
SCANNER MOTOR CLOCK
PWBA Scanner control signal in ROS ASSY
SOS SENSED (L) +5VDC
Reference signal for start of laser scanning
SOS PWB
SCANNER PWB
SCANNER MOTOR
PWBA LD
PWBA ESS
PL12.2.7
CN602
1
2
P/J407
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
P/J424
9
8
7
6
5
4
3
2
1
P/J425
5
4
3
1
P/J426
3
2
1
PWBA MCU
PL12.2.1
P/J602
2
1
P/J601
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
1
1
2
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
P/J427
2
1
DATA-
DATA+
DATA-
DATA+
P CONT
LASER ON (L) +5VDC
SG
VREF
SG
+5VDC
+3.3VDC
I/L +24VDC
SG
SCAN MOT ON(L) +5VDC
SCAN MOT CLOCK
SG
SOS SENSED (L) +5VDC
+5VDC
ROS ASSY
PL8.1.1
Single
Beam Laser
Diode
M
INTERLOCK
+24VDC
+5VDC
+3.3VDC
+5VDC
Leg_007_005RA
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 580
5. XEROGRAPHIC
Figure 7-12. XEROGRAPHIC Connection and Wiring Diagram
Name of Signal Line Remarks
IBT BRUSH MOT ON
IBT BRUSH MOT PWM
IBT BRUSH MOT TG
IBT BRUSH MOT CW/CCW
IBT Brush Motor drive control signal
IBT CLEN RET MOT START
IBT CLEN RET MOT PWM
IBT CLEN RET MOT TG
IBT Cleaner Retract Motor drive control signal
FULL TONER SENSED (H) +5VDC
Full toner detection signal generated by Sensor
Photo (Sensor Toner Full)
IBT RETRACT SENSED (L) +5VDC IBT Cleaner retract detection signal generated by
Sensor Photo (IBT Retract Sensor)
TR0 SENSED (H) +5VDCS Belt position detection signal generated by
Sensor Photo (TR0 Sensor)
ANTENNA OUT
ANTENNA IN
Crum XERO Antenna control signal
P/R MOT GAIN
P/R MOT CLK
P/R MOT LD
P/R MOT FG
P/R MOT ON (L) +
P/R MOTOR drive control signal
PWBA MCU
PL12.2.1
2
3
4
5
6
IBT BRUSH MOT ON
IBT BRUSH MOT PWM
IBT BRUSH MOT TG
IBT BRUSH MOT CW/CCW
SG
I/L +24VDC
I/L +24VDC
IBT BRUSH MOTOR
M
P/J 411
1
1
2
3
IBT CLEN RET MOT ON
SG
IBT CLEANER
RETRACT MOTOR
P/J 414
M
P/J 413
8
9
I/L +24VDC
RETRACT SOL ON (L) +24VDC
10
11
SG
FULL TONER SENSED (H) +5VDC
12
PULL UP +5VDC
P/J 606
2
1
P/J 617
3
2
1
1
2
3
P/J 126
3
2
1
SENSOR
TNER FULL
PL7.1.24
P/J 415
3
4
PULL UP +5VDC
SG
5
IBT RETRACT SENSED (L) +5VDC
P/J 107
3
2
1
IBT RETRACT
SENSOR
PL6.1.26
P/J 416
1
2
+5VDC
TRO SENSED (H) +5VDC
3
SG
P/J 108
3
2
1
SENSOR TR-0
PL7.1.2
4
ANTENNA OUT
5
ANTENNA IN
P/J 109
2
1
ANTENNA
ASSY
PL7.1.10
P/J 403
4
5
6
7
8
9
10
P/J 502
9
10
P/R MOT GAIN
P/J 200
7
6
5
4
3
2
1
P/J 201
1
2
P/R MOT CLK
P/R MOT LD
P/R MOT FG
P/R MOT ON (L) +
+5VDC
SG
I/L +24VDC
SG
LV/HVPS
PL12.2.3
INTERLOCK
+24VDC
INTERLOCK
+24VDC
INTERLOCK
+24VDC
+5VDC
+5VDC
+5VDC
MOT ASSY P/R
PL11.1.6
INTERLOCK
+24VDC
M
Leg_Sec007_006FC
DRIVE ASSY PRO
PL11.1.2
N.C.
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 581
6. HIGH VOLTAGE
Figure 7-13. HIGH VOLTAGE Connection and Wiring Diagram
Name of Signal Line Remarks
1st BTR CONT 1st BTR Bias voltage control signal
IBT CLEANER H/L IBT CLEANER Bias voltage control signal
BCR CONT BCR Bias voltage control signal
DE-TONER CONT DE-TONER Bias voltage control signal
DEVE BIAS ON DEVE Bias ON/OFF signal
DEVE BIAS CONT DEVE Bias voltage control signal
IBT CLEANER ON Belt Cleaning Brush Bias ON/OFF signal
1st BTR REV ON 1st BTR DC Bias control signal
2nd BTR REV ON 2nd BTR DC Bias control signal
1st BTR ON 1st BTR Bias ON/OFF signal
2nd BTR ON 2nd BTR Bias ON/OFF signal
DEVE BIAS CLK DEVE AC Bias cycle control signal
2nd BTR CONT
2nd BTR Bias voltage control signal
BCR CLK
BCR Bias cycle control signal
LV/HVPS
12.2.3
12
13
14
15
16
17
18
19
20
21
P/J500
22
11
10
9
8
7
6
6
P/J515
1
2
3
4
5
7
8
9
D
1
C
1
A
1
P/J401
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
P/J516
9
8
7
6
5
4
3
2
1
H
1
F
1
G
1
PWBA MCU
PL12.2.1
PWBA HVPS
PL12.1.9
1st BTR CONT
IBT CLEANER H/L
SG
SG
BCR CONT
DE-TONER CONT
DEVE BIAS ON
DEVE BIAS CONT
IBT CLEANER ON
1st BTR REV ON
2nd BTR REV ON
1st BTR ON
2nd BTR ON
DEVE BIAS CLK
2nd BTR CONT
BCR CLK
SG
I/L +24VDC
CLEANER H/L
DE-TONER CONT
IBT CLEANER ON
2nd BTR REV ON
2nd BTR ON
2nd BTR CONT
DE-TONER
PHOTO
CONDUCTOR
UNIT
PL7.1.1
2ND BTR
ASSY
PL6.1.12
HOUSING ASSY-DEVE
PL9.2.58
1st BTR
IBT CLEANER
DEVE
BCR
INTERLOCK
+24VDC
INTERLOCK
+24VDC
D
C
A
H
F
G
2nd
BTR
Leg_Sec007_007FB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 582
7. DEVELOPER
Figure 7-14. DEVELOPER Connection and Wiring Diagram
Name of Signal Line Remarks
MAG ROLL MOT ON
MAG ROLL MOT PWM
MAG ROLL MOT TG
MAG ROLL MOT CW/CCW
Magnet Roll Motor drive control signal
TEMP. Data of temperature inside the printer measured
by Sensor (analog value)
HUMI. Data of humidity inside the printer measured by
Sensor(analog value)
HOME POSITION SENSED (H) +5VDC
Deve Rotary home position detection signal
generated by Sensor Photo (Rotary Home
Position Sensor)(High:
ANTENNA OUT
ANTENNA IN
CRUM Cartridge Antenna control signal
SG
HOLD
CLOCK
ON (H) +5VDC
PWBA Rotate Motor Control control signal
DEVE ROT A, XA, B, XB Deve Rotate Motor excitation signal
DATA
CLOCK
PWBA CRUM control signal
FRONT DOOR OPEN (H) +3.3VDC
Front Door open/close detection signal
PWBA
MCU
PL12.2.1
P/J405
1
2
3
MAGNET
ROLL MOTOR MAG ROLL MOT ON
3
5
7
P/J406
1
PULL UP +5VDC
4
5
6
MAG ROLL MOT PWM
MAG ROLL MOT TG
MAG ROLL MOT CW/CCW
SG
I/L +24VDC
M
2
DISP CLUTCH ON (L) +24VDC
I/L +24VDC
P/J413
5
6
7
SG
HOME POSITION SENSED (H) +5VDC
P/J105
3
3
1
2
2
1
SENSOR ROTARY
HOME POSI
PL9.1.18
HOLD
ANTENNA IN
P/J415
1
2 1
ANTENNA CTRG
PL9.1.12
P/J415
6
7
8
9
CLOCK
ON (H) +5VDC
P/J430
4
PWB ASSY ROT
PL12.1.10
MOT
ASSY ROT
PL11.1.5
M
I/L +24VDC
3
P/J432
1
P/J502
11
12
P/J433
1
2
3
4
5
6
9
11
DEVE ROT A
I/L +24VDC
DEVE ROT XA
DEVE ROT B
I/L +24VDC
DEVE ROT XB
ANTENNA OUT
Interlock
+24VDC
SG
LV/HVPS
PL12.2.3
Interlock
+24VDC
+5VDC
Interlock
+24VDC
2
3
4
2
3
4
TEMP.
SG
HUMI.
+5VDC
DATA
+5VDC
CLOCK
SG
SENSOR HUM & TEMP
PL12.1.6
3
2
1
3
2
1
PWBA CRUM
PL12.1.11
+5VDC
+5VDC
P/J413
P/J415
1
P/J412
1
P/J10
P/J125
4
4
P/J429
4
SG
P/J204
1
P/J106
2
+5VDC
+5VDC
10
11
SG
FRONT DOOR OPENED (H) +3.3VDC
2
1
MOT ASSY MAG
PL11.1.4
DISPENSE CLUTCH
Leg_Sec007_008FB
SWITCH-FRONT
DOOR
PL1.1.26
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 583
8. 2ND BTR
Figure 7-15. 2nd BTR Connection and Wiring Diagram
Name of Signal Line Remarks
FUSER IN SENSED (L) +5VDC 2nd BTR paper detection signal generated by
Sensor Photo (Fuser In Sensor)
RETRACT SENSED (H) +5VDC 2nd BTR retract detection signal generated by
Sensor Photo (2nd BTR Retract Sensor)
ADC SOL RELEASE ON (L) +24VDC
Sensor ADC internal Solenoid ON/OFF signal
(The shutter is placed on the position to measure
reflection from the reference board)
ADC SOL NIP ON (L) +24VDC Sensor ADC internal Solenoid ON/OFF signal
(The shutter is placed on the position to measure
diffuse light)
ADC LED COLOR ON (L) +5VDC Lighting signal of LED for detection of Sensor
ADC internal color toner patch
ADC LED BLACK ON (L) +5VDC Lighting signal of LED for detection of Sensor
ADC internal black toner patch
ADC SENSOR Toner patch density data measured by the sensor
(analog value)
RETRACT MOT ON (H) +3.3VDC
RETRACT MOT PWM
2nd BTR Retract Motor control signal
PWBA MCU
PL12.2.1
4
5
6
PULL UP +5VDC
Interlock
+24VDC
7
8
SG
RETRACT SENSED (H) +5VDC
SG
COVER OPENED (H) +3.3VDC
P/J112
3
2
1
SENSOR
2BTR
RETRACT
PL6.1.22
SENSOR ASSY ADC
PL6.1.20
MOT ASSY MICRO
PL11.1.7
P/J422
1
2
3
4
5
6
+5VDC
1
P/J113
2
SWITCH
2BTR COVER
PL6.1.18
7
P/J431
8
ADC SOL RELEASE ON (L) +24VDC
I/L +24VDC
6
5
4
3
2
1
ADC SOL NIP ON (L ) +24VDC
SG
ADC LED COLOR ON (L) +5VDC
ADC LED BLACK ON (L) +5VDC
ADC SENSOR
+5VDC
7
8
P/J403
1
2
3
1 3
2
3
2
1
P/J600
RETRACT MOT ON (H) +3.3VDC
I/L +24VDC
1
P/J621
2
2 1
P/J418
1
2
3
SG
FUSER IN SENSED (L)+5VDC
+5VDC
SENSOR
FUSER IN
PL6.1.3
2
1
1
P/J620
3
2 2
3 1
+5VDC
SG
Interlock
+24VDC
P/J111
3
+5VDC
Leg_Sec007_009FB
M
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 584
9. FUSER
Figure 7-16. FUSER Connection and Wiring Diagram
Name of Signal Line Remarks
FUSER MOT ON (H) +3.3VDC
FUSER MOT PWM
FUSER MOT TG
FUSER MOT CW/CCW
Fuser Motor drive control signal
RL Heat Roll surface temperature data measured by
Temp. Sensor for high-temperature detection
(analog value)
VC
Temperature data measured by Temp. Sensor for
temperature control (analog value)
VD Temperature data measured by Temp. Sensor for
temperature control (analog value)
FUSER EXIT SENSED (L) +5VDC Paper ejection detection signal generated by
Sensor Photo (Fuser Exit Sensor) (High:
DATA
CLOCK
CRUM control signal
FLICKER CLK +3.3VDC
Flicker countermeasure control signal (AC220V/
AC240V only)
LAMP ON (L) + Fuser Lamp lighting signal
RELAY ON (L) +24VDC Fuser Lamp Relay ON/OFF signal in PWBA
Fuser Cont
FUSER DOOR SW OPEND (H) +3.3VDC Cover Fuser open/close detection signal
RL
PWBA MCU
PL12.2.1
P/J404
1
2
3
4
5
Interlock
+24VDC
+5VDC
6
P/J417
1
2
3
4
5
6
7
8
FUSER MOT ON (H) +3.3VDC
FUSER MOT PWM
FUSER MOT TG
+5VDC
SG
I/L +24VDC
SG
SG
Vc
PULL UP +5VDC
SG
FUSER EXIT SENSED (L) +5VDC
FUSER ASSY
PL10.1.1
Safety Temp.
Sensor
Temp. Sensor
1 2
P/J615
2 1
1
2
3
3
P/J616
2
1
2
3
4
5
6
12
11
10
9
8
P/J614
7
8
9
7
6
5
1
2
3 1
2
P/J619
3
FUSER EXIT
SENSOR
P/J110
3
2
1
MOT ASSY FSR
PL11.1.3
M
P/J403
11
12
SG
FUSER DOOR SW OPENED (H) +3.3VDC
P/J114
2
1
SWITCH-FUSER
DOOR
PL1.1.36
FUSER LOCK
SWITCH
PL10.1.6
RELAY ON (L) +24VDC
PWBA FUSER CONT
PL12.2.12
5
P614
P/J1
3
1
22
LV/HVPS
PL12.2.3
P/J500
2
1
6
P/J3
2
1
I/L +24VDC
P/J410
9
1 2
10
P/J614
3
1
Thermostat
100/115V
220/240V
Heater
3
2
Thermostat
Heater
FRIKER CLK +3.3VDC
LAMP ON (L)
220/240V ONLY USE
5
6
P/J401
21
Interlock
+24VDC
FUSER
RELAY
CONTROL
P/J503
4
P/J2
4
+5VDC
Vd
Leg_Sec007_010FB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Printer System Electrical Connection 585
10. CONTROLLER
Figure 7-17. CONTROLLER Connection and Wiring Diagram
PWBA ESS
PL12.2.7
CN601
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
CN501
1
2
3
4
5
6
P/J 400
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
P/J 501
1
2
3
4
5
6
CN405 CN1
PWBA MCU
PL12.2.1
LV/HVPS
PL12.2.3
OP PANEL
PL1.1.17
+3.3VDC
+5VDC
CN502
1
2
P/J 510
1
2
Leg_007_011FA
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Packaging Specification 586
7.3 Packaging Specification
1. After unpacking, make sure that there is no missing component, and check the
appearance.
2. Then remove all tapes and protection materials.
MAIN UNIT
Fax Model
CAUTION
Carrying the product should be done by two or more people
keeping it in a horizontal position.
Since the rear side of the product is heavier than its front side,
be aware of the difference when carrying the product.
Use extreme care during the installation to avoid an accident
and injury.
1) Main Unit
2) Toner Cartridge (YMCK)
3) POWER CORD
4) Anticounterfeit Label (15 countries)
Note: Photoconductor unit is packed
separately.
3)
1)
2)
4)
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Packaging Specification 587
Base Model
500-SHEET CASSETTE
1) Main Unit
2) IBT ASSY
3) Toner Cartridge (YMCK)
4) POWER CORD
5) CAUTION SHEET
6) Anticounterfeit Label (15 countries)
Note: Photoconductor unit is packed
separately.
2)
4)
1)
3) 5)
6)
1) Main Unit
1)
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 588
7.4 Parts List
7.4.1 Printer Section
MAIN UNIT
Table 7-5. Main Unit
Diagram No. Part Name
01-01-02 TRAY EXTENSION
01-01-03 COVER TOP
01-01-04 COVER HUSER
01-01-05 COVER TOP SIDE L
01-01-06 COVER TOP SIDE R
01-01-07 SWITCH ASSY TOP
01-01-10 COVER CLEANER
01-01-100 LOGO PLATE,13X54;C
01-01-12 FOOT REAR
01-01-13 FOOT FRONT
01-01-14 COVER MSI
01-01-15 COVER FRONT-L
01-01-16 COVER FRONT ASSY-U
01-01-17 CONTROL,PANEL
01-01-18 HARNESS
01-01-19 COVER ASSY LH
01-01-20 COVER LH
01-01-21 COVER ESS
01-01-22 SWITCH ASSY FUSER
01-01-23 COVER TRAY
01-01-24 COVER INNER TOP
01-01-26 EXIT CHUTE SWITCH
01-01-27 SWITCH INLK FRONT
01-01-28 COVER ASSY RH
01-01-32 COVER DUP
01-01-33 COVER INNER L
01-01-34 SWITCH INLK FRONT
01-01-36 EXIT CHUTE SWITCH
01-01-99 KIT SLIDE BAR
12-02-01 PWBA MCU
12-02-02 FFC-ASSY LV/MCU
12-02-03 LV/HVPS
12-02-04 HARNESS ASSY AC
12-02-05 FFC-ASSY ESS
12-02-07 BOARD ASSY., MAIN
12-02-08 BOARD ASSY.,MEMORY
12-02-10 HARNESS ASSY MAIN
12-02-12 PWBA FUSER CONT
12-02-13 POWER CABLE
12-02-13 POWER CABLE
04-01-01 MSI ASSY
04-01-02 ROLL ASSY MSI
04-01-08 ROLL MSI
04-01-09 CHUTE MSI
04-01-11 GEAR MANUAL
04-01-12 GUIDE SIDE L
04-01-13 GUIDE ASSY SIDE R
04-01-15 PLATE BOTTOM ASSY MSI
04-01-16 HOLDER ASSY RETARD MSI
04-01-17 PLATE ASSY RETARD
04-01-20 OIL DAMPER
Table 7-5. Main Unit
Diagram No. Part Name
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 589
04-01-22 GEAR PICK UP
04-01-23 SOLENOID PICK UP
04-01-24 SENSOR UPPER PASS
04-01-25 ACUTUATOR EMPTY
04-01-26 HARNESS-ASSY P/H1
05-01-01 COVER-PH
05-01-02 CHUTE ASSY-REAR
05-02-01 FRAME ASSY-PH
05-02-02 CLUTCH ASSY REGI
05-02-06 GEAR-REGI
05-02-08 ROLL REGI RUBBER
05-02-11 VARISTOR
05-02-12 ROLL ASSY-PRE REGI
05-02-16 SENSOR
05-02-17 SPRING-ACTUATOR
05-02-18 ACTUATOR-REGI
05-02-19 SENSOR UPPER PASS
05-02-20 MOTOR-PH
05-02-21 HARNESS ASSY P/H2
05-02-22 CLUTCH ASSY REGI
05-02-23 EXIT CHUTE SWITCH
05-02-24 DRIVE ASSY PH
05-02-25 COVER HARNESS
06-01-01 CHUTE ASSY-FSR
06-01-03 SENSOR
06-01-04 HARNESS ASSY 2BTR SENS
06-01-06 DIODE FUSER
06-01-07 FRAME ASSY-2ND
Table 7-5. Main Unit
Diagram No. Part Name
06-01-08 GEAR 27
06-01-12 2ND BTR ASSY
06-01-13 CAM ASSY-2ND
06-01-15 COVER ASSY-RR 2ND
06-01-16 HARNESS ASSY 2BTR SW
06-01-18 EXIT CHUTE SWITCH
06-01-20 SENSOR ASSY ADC
06-01-21 HOLDER-ADC 2ND
06-01-22 SENSOR UPPER PASS
06-01-26 SENSOR UPPER PASS
06-01-27 PLATE BIAS-2ND ASSY
06-01-29 CAM ASSY-IBT CL
06-01-30 HARNESS ASSY ADC
07-01-02 SENSOR TR-0
07-01-04 GUIDE CRU ASSY D
07-01-12 HARNESS ASSY XERO
07-01-13 GUIDE CRU ASSY AD
07-01-15 LEVER-LATCH PR
07-01-16 CAP-PLATE PR
07-01-20 BCR CLN XERO ASSY
07-01-24 SENSOR TNER FULL
07-01-27 GUIDE CRU
07-01-30 WIRE ASSY IBT
07-01-31 WIRE ASSY BTR
07-01-32 WIRE ASSY BCR
07-01-33 WIRE ASSY DTN
08-01-01 ROS ASSY
08-01-02 CLEANER ASSY
Table 7-5. Main Unit
Diagram No. Part Name
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 590
08-01-05 CLEANER ASSY BASE
09-01-01 LATCH ASSY-ROTARY
09-01-04 LEVER LATCH
09-01-10 ANTENNA ASSY-CTRG
09-01-15 LEVER CTRG SET
09-01-17 HOLDER ASSY-BIAS
09-01-18 SENSOR UPPER PASS
09-01-20 WIRE ASSY DEVE
09-02-05 HOUSING ASSY-DEVE K
09-02-06 HOUSING ASSY-DEVE Y
09-02-07 HOUSING ASSY-DEVE M
09-02-08 HOUSING ASSY-DEVE C
09-02-09 FRAME ASSY-ROTARY
09-02-10 PIVOT ASSY
09-02-11 PIVOT AD
09-02-13 BEARING BALL
10-01-01 FUSER ASSY
10-01-02 HARNESS ASSY MCU C/L
10-01-06 FUSER LOCK SWITCH
11-01-01 DRIVE ASSY BTR
11-01-02 DRIVE ASSY PRO
11-01-03 MOT ASSY FSR
11-01-04 MOT ASSY MAG
11-01-05 MOT ASSY ROT
11-01-06 MOT ASSY P/R
11-01-07 MOT ASSY MICRO
11-01-09 GEAR 2ND
12-01-06 SENSOR HUM & TEMP
Table 7-5. Main Unit
Diagram No. Part Name
12-01-09 PWBA HVPS
12-01-10 PWB ASSY ROT
12-01-11 PWBA CRUM
NONFIG GREASE G76
Table 7-5. Main Unit
Diagram No. Part Name
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 591
500-SHEET CASSETTE
Table 7-6. 500-sheet Cassette
Diagram No. Part Name
01-01-01 500 PAPER CASSETTE ASSY
01-01-02 GUIDE END ASSY
01-01-04 GUIDE PAPER L ASSY 500
01-01-05 PINION 12
01-01-06 GUIDE PAPER R ASSY 500
01-01-09 LOCK LIFT R
01-01-10 ROLL LINK
01-01-12 COVER FRONT CST 500
01-01-14 LOCK LIFT L
01-02-01 COVER LEFT 500
01-02-02 CHUTE FDR ASSY 500
01-02-10 COVER RIGHT 500
01-03-02 HARNESS-ASSY FEED MAIN
01-03-03 PWB TRAY 500
01-03-04 PWBA MOT
01-03-08 SOLENOID FEED
01-03-09 MOT ASSY FSR
01-03-10 GEAR ASSY DRIVE
01-03-11 GEAR FEED
01-03-12 CLUTCH ASSY FEED
01-03-14 HARNESS-ASSY FEED 1
01-03-16 ROLL ASSY TURN 500
01-03-18 EXIT CHUTE SWITCH
01-03-20 FOOT FEEDER
01-03-21 BLOCK CST
01-03-22 HARNESS-ASSY FEED 2
01-03-23 CHUTE ASSY 500
01-03-24 HOLDER ASSY RETARD 500
01-03-26 FILM ASSY FDR
01-03-29 LEVER 500
01-03-32 GUIDE CST R
01-03-34 GUIDE CST L
01-04-01 HOUSING ASSY FEED
01-04-03 SENSOR UPPER PASS
01-04-04 ACTUATOR NO PAPER CST
01-04-05 SPRING ACTUATOR
01-04-06 ACTUATOR T/R
01-04-07 SENSOR UPPER PASS
01-04-11 ROLL ASSY FEED 500
01-04-14 HARNESS ASSY FEED 3
01-04-15 CAP ACTUATOR
Table 7-6. 500-sheet Cassette
Diagram No. Part Name
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 592
7.4.2 Scanner Section
IR_A_UNIT_ASSY
Table 7-7. IR_A_Unit_Assy
Diagram No. Part Name
01
IR_BASE_A_ASSY
01-1
IR_BASE_A
01-2
SHEET_HOLE
01-3
IR_PLATE_FFC
01-4
PLATE_REINFORCEMENT
01-5
SCREW
01-6
PLATE_EMI_1
01-7
PLATE_GROUND
01-8
SCREW
01-9
TWO_SIDE_TAPE_4
01-10
SCREW
02
CORE_ASSY
03
IR_TIMING_BELT
04
IR_SHAFT
05
PLATE_HW
06
FFC_CR
07
SPONGE1
08
SPONGE3
09
PLATE_HARNESS
10
ASSLUG_ASSY_GND
11
ASSLUG_ASSY_GND_2
12
PULLEY_ASSY
13
MOTOR_ASSY
14
CCD_MODULE_ASSY
15
IR_COVER_A_ASSY
16
FFC_CLIP
17
FERRITE_BEAD
18
LOCK_CR
19
SHEET_ESD
20
SCREW
21
SCREW
22
SCREW
23
FFC_BOARD
24
IR_ENGINE_LOCK_ASSY
25
ADF_IR_LOCK_ASSY
26
PLATE_HARNESS_2
27
PCB_ASSY
28
SCREW
Table 7-7. IR_A_Unit_Assy
Diagram No. Part Name
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 593
IR_B_UNIT_ASSY
DOCUMENT_COVER_ASSY
Table 7-8. IR_B_Unit_Assy
Diagram No. Part Name
01
IR_BASE_B_ASSY
01-1
IR_BASE_B
01-2
SHEET_HOLE
01-3
IR_PLATE_FFC
01-4
PLATE_REINFORCEMENT
01-5
SCREW
01-6
PLATE_EMI_1
01-7
PLATE_GROUND
01-8
SCREW
01-9
TWO_SIDE_TAPE_4
01-10
SCREW
01-11
SCREW
02
CORE_ASSY
03
IR_TIMING_BELT
04
IR_SHAFT
05
PLATE_HW
06
FFC_CR
07
SPONGE1
08
SPONGE3
09
PLATE_HARNESS
10
ASSLUG_ASSY_GND
11
ASSLUG_ASSY_GND_2
12
PULLEY_ASSY
13
MOTOR_ASSY
14
CCD_MODULE_ASSY
15
IR_COVER_B_ASSY
16
FFC_CLIP
17
FERRITE_BEAD
18
LOCK_CR
19
SHEET_ESD
20
SCREW
21
SCREW
22
SCREW
23
SCREW
24
HINGE_HOLDER_1
25
SCREW
Table 7-9. Document_Cover_Assy
Diagram No. Part Name
01
DOCUMENT_COVER_UNIT
01-1
DOCUMENT_COVER
01-2
WHITE_PAD_ASSY
2
HINGE_HOLDER_2
3
MAGNETIC
4
SCREW
Table 7-8. IR_B_Unit_Assy
Diagram No. Part Name
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 594
7.4.3 ADF Section
ADF_UNIT_ASSY
Table 7-10. ADF_UNIT_ASSY
Diagram No. Part Name
01
ADF_FRAME_ASSY
02
ADF_BASE_ASSY
03
PAPER_GUIDE_ASSY
04
ADF_COVER_C
05
ADF_COVER_R
06
SDH_COVER_EXTEND
07
PCB_COVER
08
ADF_PCB_ASSY
09
SDH_COVER
10
HOOK_FIX_PLATE
11
SCREW
12
COVER_SPRING_ASSY
13
SCREW
14
WHITE_PAD_ASSY
15
CABEL_TIE
16
SCREW
17
MAGNETIC
18
SCREW
19
ADF_HINGE
20
CABEL
21
SCREW
22
RUBBER_FOOT
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 595
ADF_FRAME_ASSY
Table 7-11. ADF_FRAME_ASSY
Diagram No. Part Name
01
FRAME_COVER_ASSY
01-1
FRAME_COVER
01-2
NEUTRALIZING_BRUSH
02
PAD_BASE_ASSY
03
CORK_HOLDER_ASSY
04
GUIDE_FRONT_ASSY
05
FIX_PLATE_ASSY
06
ADF_FRAME_UNIT
07
EXIT_ROLL_ASSY
08
CLIP
09
KNOB
10
FIX_PLATE_R
11
COVER_SENSOR
12
COVER_HOOK
13
BUSH_D6
14
MOTOR_FIX_PLATE
15
MOTOR_CUSHION
16
MOTOR
17
TURNING_ROLLER
18
PAPER_GUIDE_R
19
EXIT_ROLLER
20
EXIT_ROLLER_SPRING
21
SCREW
22
SCREW
23
SCREW
24
SCREW
25
GEAR_30T
26
GEAR_40T_18T
27
GEAR_15T
28
GEAR_60T_18T
29
GEAR_33T_M0.5
30
GEAR_26T
31
GEAR_48T
32
GEAR_32T_15T
33
E_RING
34
LOCKING_CABLE_CLIPS
Table 7-11. ADF_FRAME_ASSY
Diagram No. Part Name
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 596
ADF_FRAME_ASSY (SUB-ASSY UNIT)
Table 7-12. ADF_FRAME_ASSY (SUB-ASSY UNIT)
Diagram No. Part Name
02
PAD_BASE_ASSY
02-1
TORSION_SPRING
02-2
PAD_BASE
02-3
RUBBER_PAD
02-4
PAD_SHEET
02-5
PLASTIC_RIVET
03
CORK_HOLDER_ASSY
03-1
CORK_HOLDER
03-2
CORK
04
GUIDE_FRONT_ASSY
04-1
SPRING_COVER
04-2
PRESS_SPRING
04-3
PINCH_ROLL
04-4
SHAFT
04-5
PAPER_GUIDE_F
04-6
CONNECTOR_UNIT_ACEMU
04-7
SENSOR_ARM
04-8
TORSION_SPRING
04-9
ELASTIC_SHEET
04-10
SCREW
05
FIX_PLATE_ASSY
05-1
FIX_PLATE_LID
05-2
FIX_PLATE_F
06
ADF_FRAME_UNIT
06-1
ADF_FRAME
06-2
COPPER_SHEET
06-3
READING_PLATE_SPRING
06-4
READING_PLATE
06-5
READING_PLATE_STUD
06-6
GAP_SHEET
06-7
READING_SHEET
07
EXIT_ROLL_ASSY
07-1
PRESS_SPRING_STOPPER_R
07-2
STOPPER_ARM_L
07-3
STOPPER_UP
07-4
EXIT_ROLLER
07-5
STOPPER_ARM_R
07-6
PRESS_SPRING_STOPPER_L
Table 7-12. ADF_FRAME_ASSY (SUB-ASSY UNIT)
Diagram No. Part Name
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Parts List 597
PAPER_GUIDE_ASSY ADF_BASE_ASSY
Table 7-13. PAPER_GUIDE_ASSY
Diagram No. Part Name
01
DOC._PAPER_GUIDE
02
PAPER_GUIDE_EXTEND
03
DOC._AJUST_L
04
DOC._AJUST_R
05
GEAR_PLATE
06
TRAY_GEAR_24T
07
TRAY_COVER
08
PAPER_SENSOR_SWITCH_L
09
PAPER_SENSOR_SWITCH_R
10
SCREW
11
SCREW
Table 7-14. ADF_BASE_ASSY
Diagram No. Part Name
01
PICK_UP_ASSY
01-1
ADF_ROLLER
01-2
PICK_UP_ROLLER
01-3
ADF_SHAFT
01-4
PICK_UP_SHAFT
01-5
PICK_UP_PLATE
01-6
GEAR_19T_23T
01-7
GEAR_23T
01-8
STOPPER_CUSHION
02
E_CLUTCH_UNIT
02-1
MAGNETIC_CLUTCH
02-2
BUSH_D4
02-3
GEAR_33T_M0.8
02-4
CLUTCH_SHAFT
02-5
BUSH_D6
02-6
CLUTCH_FIX_PLATE
02-7
SCREW
03
GEAR_20T
04
TENSION_SPRING
05
GEAR_12T
06
E_RETAINING_RING
07
CONNECTOR_UNIT_ACEMU
08
ADF_BASE
09
AS_SENSOR
10
ADF_ROLLER_FIX_PLATE
11
BUSH_D6
12
SENSOR_LEVER
13
SCREW
14
BUSH_D4
15
TRANSFER_SHAFT
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Exploded Diagram 598
7.5 Exploded Diagram
Printer Section
Scanner/ADF Section
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01-01-100
Rev.01 C567
FOR LP-V500 NO.1-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-CASE-001A
01-01-99
01-01-36
01-01-34
01-01-22
01-01-28
01-01-32
01-01-13
01-01-18
01-01-17
01-01-16
01-01-15
Front
01-01-13
01-01-12
01-01-12
01-01-06 01-01-05
01-01-04
01-01-20
01-01-21
01-01-10
01-01-07
01-01-03
01-01-02
01-01-33
01-01-27
01-01-26
01-01-24
01-01-23
01-01-19
Leg_Sec005_001EC
A
01-01-14
A
Rev.01 C567 FOR LP-V500 NO.12-2
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-ELEC-001A
C
C
B
B
A
A
Front
12-02-01
12-02-09
12-02-08
12-02-07
12-02-05
12-02-04
12-02-03
12-02-02
Leg_Sec005_013EB
12-02-13
12-02-12
12-02-10
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B
B
A
Front
Rev.01 C567 FOR LP-V500 NO.4-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-001A
All this page including 04-01-01
04-01-16
04-01-15
04-01-02
Leg_Sec005_002EB
04-01-17
04-01-26
04-01-25
04-01-24
04-01-23
04-01-20
04-01-22
04-01-13
04-01-09
04-01-12
04-01-11
04-01-08
A
m
a
n
u
a
l
s
4
y
o
u
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c
o
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Front
FOR LP-V500 NO.5-1
Rev.01 C567
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-002A
Leg_Sec005_003EB
[Ref PL5.2.1]
05-01-02
05-01-01
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D
D
A
A
C
C
B
B
Front
Rev.01 C567
FOR LP-V500 NO.5-2
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-003A
All this page including 05-02-01
Leg_Sec005_004EB
05-02-25
05-02-24
05-02-08
05-02-23
05-02-22
05-02-21
05-02-20
05-02-19
05-02-18
05-02-17
05-02-16
05-02-12
05-02-11
05-02-06
05-02-06
05-02-02
E
E
C
Front
Rev.01 C567 FOR LP-V500 NO.6-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-004A
06-01-06
06-01-07
06-01-27
06-01-15
06-01-01
06-01-04
06-01-08
06-01-16
06-01-30
06-01-29
06-01-26
06-01-22
06-01-21
06-01-20
06-01-18
06-01-13
06-01-12
06-01-03
Leg_Sec005_005EA
E
E
D
D
A
A
C
B
B
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Front
F
E
D
D
A
C
C
B
B
Rev.01 C567
FOR LP-V500 NO.7-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-005A
Leg_Sec005_006EB
07-01-27
07-01-20
07-01-13
07-01-04
07-01-12
07-01-27
07-01-16
07-01-15
07-01-24
07-01-30
07-01-31
07-01-33
07-01-32
07-01-02
E
F
A
Front
Rev.01 C567
FOR LP-V500 NO.8-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-006A
08-01-02
08-01-05
Leg_Sec005_007EB
08-01-01
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Front
Rev.01 C567
FOR LP-V500 NO.9-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-007A
Leg_Sec005_008EB
09-01-18
09-01-15
09-01-20
09-01-17
09-01-04
09-01-10
09-01-01
Front
Rev.01 C567 FOR LP-V500 NO.9-2
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-008A
09-02-13
09-02-10
09-02-13
09-02-10
09-02-11
09-02-11
09-02-11
09-02-11
09-02-10
09-02-10
09-02-09
09-02-08 (with 11)
09-02-07(with 11)
(with 11) 09-02-06
(with 11) 09-02-05
Leg_Sec005_009EB
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Rev.01 C567 FOR LP-V500 NO.10-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-009A
Leg_Sec005_010EB
10-01-06
10-01-02
10-01-01
Front
Front
11-01-09
Rev.01 C567 FOR LP-V500 NO.11-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-010A
Leg_Sec005_011EA
11-01-07
11-01-06
11-01-04
11-01-05
11-01-03
11-01-02
11-01-01
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Rev.01 C567
FOR LP-V500 NO.12-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C567-MECH-011A
Leg_Sec005_012EB
12-01-06
12-01-09
12-01-10
12-01-11
Front
Front
Rev.01 FOR DUPLEX UNIT LPA4CRU2 NO.1-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-049
Leg_Sec005_014EB
01-01-03
01-01-04
01-01-04
01-01-06
01-01-02
[Ref PL1.3.1]
[Ref PL1.2.1]
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Rev.01 FOR DUPLEX UNIT LPA4CRU2 NO.1-2
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-050
Leg_Sec005_015EA
01-02-28
01-02-23
01-02-29
01-02-29
01-02-23
01-02-21
01-02-20
01-02-18
01-02-17
01-02-16
01-02-15
01-02-10
01-02-09
01-02-08
01-02-07
01-02-04
01-02-03
01-02-01
01-02-22
01-02-05
Front
A
A
C
C
B
B
Rev.01 FOR DUPLEX UNIT LPA4CRU2 NO.1-3
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-051
01-03-03
01-03-32
01-03-30
01-03-30
Leg_Sec005_016EB
(with RING KL) 01-03-99
(with RING KL) 01-03-99
01-03-24
01-03-01
01-03-25
01-03-25
01-03-22
01-03-23
[Ref PL1.4]
01-03-10
01-03-09
01-03-12
01-03-11
01-03-07
A
A
C
C
B
B
Front
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Front
Rev.01
FOR DUPLEX UNIT LPA4CRU2 NO.1-4
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-052
Leg_Sec005_017EA
01-04-07
01-04-07
01-04-14
01-04-13
01-04-09
01-04-08
01-04-08
01-04-07
01-04-07
01-04-06
01-04-10
01-04-17
01-04-01
Rev.01 FOR 500-Sheet Paper Cassette Unit LPA4CZ1CU2 NO.1-1
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-053
Leg_Sec005_018EA
All this page including 01-01-05
01-01-02
01-01-06
01-01-14
01-01-10
01-01-12
01-01-10
01-01-09
01-01-05
01-01-04
Front
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Rev.01
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-054
Leg_Sec005_019EA
[Ref PL1.1.1]
[Ref PL1.3.1]
01-02-10
01-02-01
01-02-02
Front
FOR 500-Sheet Paper Cassette Unit LPA4CZ1CU2 NO.1-2
Rev.01
FOR 500-Sheet Paper Cassette Unit LPA4CZ1CU2 NO.1-3
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-055
Leg_Sec005_020EA
01-03-34
01-03-32
[Ref PL1.4.1]
01-03-21
01-03-22
01-03-20
01-03-21
01-03-20
01-03-26
01-03-20
01-03-20
01-03-18
01-03-16
01-03-29
01-03-24
01-03-23
01-03-08
01-03-04
01-03-03
01-03-02
01-03-14
01-03-12
01-03-11
01-03-10
01-03-09
E
F
F
E
D
D
A
A
C
C
B
B Front
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Rev.01 FOR 500-Sheet Paper Cassette Unit LPA4CZ1CU2 NO.1-4
The parts to which no reference number
is assigned will not be available as
after-sale service parts.
C802-OPTI-056
Leg_Sec005_021EB
01-04-15
01-04-14
01-04-11
01-04-07
01-04-06
01-04-05
01-04-04
01-04-03
All this page including 01-04-01
Front
IR A ASSY
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IR B ASSY
1
4
3
01-1
01-2
2
DOC COVER
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2
3
4
5
6
7
8
9
10
11
1
13
11
17
18
12
22
14 19
16
20
21
15
11
11
13
ADF UNIT ASSY
1
2
3
9
5
12
13
17
7
13
10
11
12
14
15
16
6
19
18
20
23
24
21
21
21
22
21
21
21
4
20
23
23
23
01-1
01-2
25
32
31
26
27
28
29
30
33
34
8
33
8
34
ADF frame assy
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4
5
7
6
2-1
2
2-2
2-3
2-4
2-5
3
3-1
3-2
5-1
5-2
4-1
4-2
4-3
4-4
4-5
4-8
4-7
4-6
4-9
4-10
4-10
6-1
6-2
6-3
6-4
6-5 6-7
6-6
6-5
7-1
7-3
7-6
7-2
7-5
7-3
7-4
ADF frame assy (sub)
PAPER GUIDE ASSY
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02-7
02-6
02-2
02-3
02-5
02-4
02-1
1
3
11
6
15
5
14
8
2
9
12
10
13
4 7
01-1
01-5
01-7
01-8
01-3
01-6
01-2
01-4
ADF base assy
m
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4
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c
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Schematic Circuit Diagram 628
7.6 Schematic Circuit Diagram
C588 MAIN
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Board : C588MAIN BOARD
Model : Aculaser CX11/CX11F
Sheet : 1 of 6
Rev. : A
Board : C588MAIN BOARD
Model : Aculaser CX11/CX11F
Sheet : 2 of 6
Rev. : A
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Board : C588MAIN BOARD
Model : Aculaser CX11/CX11F
Sheet : 3 of 6
Rev. : A
Board : C588MAIN BOARD
Model : Aculaser CX11/CX11F
Sheet : 4 of 6
Rev. : A
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Board : C588MAIN BOARD
Model : Aculaser CX11/CX11F
Sheet : 5 of 6
Rev. : A
Board : C588MAIN BOARD
Model : Aculaser CX11/CX11F
Sheet : 6 of 6
Rev. : A
manuals4you.com manuals4you.com
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 635
7.7 Fax Unit System
7.7.1 List of System Parameter
The list of system parameter is given on the following pages.
System (p636)
Print (p639)
Scan (p640)
Phone Line (p641)
Communication Control (p648)
Report (p657)
Image Data Processing (p658)
See the pages given below for information on how to check and overwrite the system
parameter.
3.3.2.3 Parameter Check (p140)
3.6.4.3 System Parameter Settings (p298)
CAUTION
Some of the system parameter settings are restricted according
to the regulations or standards of the country or region. To
prevent those settings from being changed by mistake,
changing system parameter settings that are not described in
this manual is prohibited.
Be sure to observe the specified setting range for the system
parameter. Setting a value out of the range is not guaranteed.
If a malfunction of the fax operation occurs due to the
improper setting, the system parameter should be initialized.
See 3.3.2.1 Memory Clear (p138)
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 636
SYSTEM
Table 7-15. List of System Parameter (System)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
SYS_COUNTRY 300 009 001 Country setting
Phone line-related system parameter settings are changed
automatically according to the selected country.
0x00 ~ 0xFF (ITU-T T.35 Country Code)
0x00 = Japan
0x04 = Germany
0x07 = Argentine
0x09 = Australia
0x0A = Austria
0x0F = Belgium
0x16 = Brazil
0x20 = Canada
0x26 = China
0x2E = Czechoslovakia
0x31 = Denmark
0x3C = Finland
0x3D = France
0x46 = Greece
0x50 = Hong Kong
0x51 = Hungary
0x57 = Ireland
0x59 = Italy
0x61 = Korea
0x69 = Luxembourg
0x6C = Malaysia
0x73 = Mexico
0x7B = Holland
0x7E = New Zealand
0x82 = Norway
0x8A = Poland
0x8B = Portugal
0x9C = Singapore
0xA0 = Spain
0xA5 = Sweden
0xA6 = Swiss
0xA9 = Thailand
0xB4 = England
0xB5 = America
0xB8 = Russia
0xFD = CTR (*1)
0xFE = Taiwan(*1)
0xFF = Common (*1)
Common
(0xFF)
Original codes are
assigned to countries
or areas that are not
defined in T.35
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 637
SYS_OEM_MODE 300 010
---
002
OEM setting
0 = ORIGINAL
1 = OEM
ORIGINAL
(0)
Fixed to 0
(for expansion)
SYS_LANGUAGE 300 011 003 Language setting to be used for printing fax reports 0 = Japanese
1 = English
2 = US English
3 = Germany
4 = French
5 = Spanish
6 = Portuguese
7 = Italian
8 = Dutch
9 = Russian
10 = Chinese
11 = Korean
12 = Taiwanese
13 = Danish
14 = Swedish
15 = Finnish
Japanese
(0)
---
SYS_MACHINE_MODE 300 028
---
004
Operating Mode 0 = Normal mode1 = Maintenance mode Normal
(0)
---
SYS_SPEAKER_ENABLE 300 002 --- 005 Enables or disables the line monitor function
When this is set to disable, the speaker volume setting (300-
003) becomes invalid. (The speaker does not sound)
0 = Disable
1 = Enable
Enable
(1)
Fixed to 1
SYS_SPEAKER_VOLUME 300 003 006 Speaker volume setting 1 = OFF
2 = Minimum
3 = Medium
4 = Full
Medium
(3)
---
SYS_INFORMATION_SERVICE 300 004
---
007
Enables or disables the notification function 0 = Disable
1 = Enable
Disable
(0)
Not used
SYS_FILE_MEM_SIZE 300 008 --- 008 Total memory size (SDRAM) for a file 1 to 4 Mbytes 4Mbytes Not used
SYS_FORCED_POLLING 300 012
---
009
Enables or disables the forced polling function 0 = Disable
1 = Enable
Disable
(0)
Not used
SYS_DRPD_ENABLE 300 029 --- 00A Enables or disables the DRPD setting
When this is set to disable, the DRPD setting (100-013) becomes
invalid.
0 = Disable
1 = Enable
Disable
(0)
---
SYS_RX_RESTRICT 310 005 --- 00B Enables or disables the fax receiving restriction function
When the function is enabled, the fax unit does not accept faxes
from sources whose numbers are not stored in the speed-dial
memory.
0 = Disable
1 = Enable
Disable
(0)
Not used
Table 7-15. List of System Parameter (System)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 638
SYS_RX_LIMIT_MEM 310 031
---
00C
Threshold level for judging received faxes as NG
When available memory lowers the threshold level, faxes are
not received automatically.
0 ~ 100 % (1step = 1%)100% = Rejects to
receive all faxes.
0%
(0)
---
SYS_SIFT_PRINT_LIMIT_MEM 310 032
---
00D
Threshold level for judging to print a received fax immediately
When available memory lowers the threshold level, a received
fax is printed out immediately without being stored into the
memory.
0 ~ 99 % (1step = 1%)
20%
(20)
---
SYS_TX_LIMIT_MEM 310 033 --- 00E Threshold level for judging sending faxes as NG
When available memory lowers the threshold level, any more
fax jobs to be sent are rejected causing an insufficient memory
error.
0 ~ 100 % (1step = 1%) 0%
(0)
---
SYS_TX_HEADER 100 002 00F Source information (fax header) setting 0 = OFF
1 = ON
OFF
(0)
---
SYS_DATE_FORMAT 100 003 010 Year-month-day format 0 = YY_MM_DD
1 = MM_DD_YY
2 = DD_MM_YY
YY_MM_DD
(0)
---
SYS_TIME_FORMAT 100 004 --- 011 Time display format 0 = Displays on a 12-hour basis
1 = Displays on a 24-hour basis
24-hour basis
(1)
---
SYS_MANRX_POLL_SEL 100 006
---
012
[Start] button function during a call
Sets the [Start] button to receive a fax manually or performs
manual polling when it is pressed during a call.
0 = Manual receiving
1 = Manual polling
Manual
receiving
(0)
Not used
SYS_OVERSEAS_SENDING 100 010
---
013
Overseas transmitting mode
0 = OFF
1 = ON
OFF
(0)
Not used
SYS_OUTPUT_PAPER_SIZE 100 011 --- 014 Paper size 0 = A4
1 = Letter
2 = Legal
A4
(0)
Not used
SYS_OUTPUT_PAPER_KIND 100 012 --- 015 Paper type 0 = Standard paper
1 = Coated paper
2 = etc
Standard paper
(0)
Not used
SYS_DRPD_SETTING 100 013 016 DRPD setting 0 = OFF (All)
1 = ON (Normal)
OFF
(0)
---
SYS_COLOR_RX_PAGE_LIMIT 100 014 --- 017 Maximum data size of one page in color for receiving
When a received one page exceeds the set value, the product
causes an insufficient memory error.
0 ~ 4MB (1step = 64KB) 1MB
(16)
---
Table 7-15. List of System Parameter (System)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 639
PRINT
Table 7-16. List of System Parameter (Print)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
PRN_SPLIT_MARGIN 320 001 --- 020 Threshold value for dividing a received one page to print on multiple
sheets
When a received image exceeds the set value and valid length for one
page, it is divided into two or more pages.
0 ~ 127 mm (1step = 1mm) 10mm
(10)
Not used
PRN_PAGE_MERGE 320 002 --- 021 Page combining setting for printing received faxes
Received two pages are laid out in one page and printed on one sheet.
0 = Not combine
1 = Combine (2 pages into one page)
Not combine
(0)
Fixed to 0
Not used
PRN_REDUCTION 320 003 --- 022 Auto reducing print setting 0 = Not reduce (100%)
1 = Reduce
100%
(0)
Not used
PRN_ROTATE_90 320 004
---
023
Image rotating setting
Prints a received image with it rotated 90 degrees.
0 = Not rotate
1 = Rotate
Not rotate
(0)
Fixed to 0
Not used
PRN_CAS1_ENABLE 200 001 --- 024 Cassette 1 available/not available 0 = Not available
1 = Available
Available
(1)
Not used
PRN_CAS2_ENABLE 200 002 --- 025 Cassette 2 available/not available 0 = Not available
1 = Available
Available
(1)
Not used
PRN_CAS3_ENABLE 200 003
---
026
Cassette 3 available/not available 0 = Not available
1 = Available
Available
(1)
Not used
PRN_CAS4_ENABLE 200 004 --- 027 Cassette 4 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_CAS5_ENABLE 200 005 --- 028 Cassette 5 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_CAS6_ENABLE 200 006
---
029
Cassette 6 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_CAS7_ENABLE 200 007 --- 02A Cassette 7 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_CAS8_ENABLE 200 008 --- 02B Cassette 8 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_CAS9_ENABLE 200 009
---
02C
Cassette 9 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_CAS10_ENABLE 200 010 --- 02D Cassette 10 available/not available 0 = Not available
1 = Available
Not available
(0)
For expansion
PRN_SCANDOC_OUT 200 011 --- 02E Print out of stored sending fax jobs 0 = Do not print stored sending fax jobs
1 = Print stored sending fax jobs
(Do not transmit)
Not print
(0)
Fixed to 0
For debugging
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 640
SCAN
PRN_SAVE_FILE 200 012
---
02F
Data handling at the time of forced print interruption 0 = Delete the data
1 = Save the data
Delete the
data
(0)
Fixed to 0
Not used
PRN_PAGE_OVERLAP 200 013
---
030
Amount of overlap space for printing divided page 1 to 20 mm (1 step = 1 mm)
2mm
(2)
Not used
PRN_OFSET_L_300DPI 200 020 --- 031 Amount of left margin reduction for 300 x 300 dpi image 0 to 255 dots (in increments of 8 dots) 64dot Not used
PRN_OFSET_R_300DPI 200 021
---
032
Amount of right margin reduction for 300 x 300 dpi image 0 to 255 dots (in increments of 8 dots)
64dot
Not used
PRN_OFSET_T_300DPI 200 022 --- 033 Amount of top margin reduction for 300 x 300 dpi image 0 to 255 dots 60dot Not used
PRN_OFSET_B_300DPI 200 023 --- 034 Amount of bottom margin reduction for 300 x 300 dpi image 0 to 255 dots 60dot Not used
PRN_OFSET_L_600DPI 200 024
---
035
Amount of left margin reduction for 300 x 600 dpi image 0 to 255 dots (in increments of 8 dots)
120dot
Not used
PRN_OFSET_R_600DPI 200 025 --- 036 Amount of right margin reduction for 300 x 600 dpi image 0 to 255 dots (in increments of 8 dots) 120dot Not used
PRN_OFSET_T_600DPI 200 026 --- 037 Amount of top margin reduction for 300 x 600 dpi image 0 to 255 dots 120dot Not used
PRN_OFSET_B_600DPI 200 027
---
038
Amount of bottom margin reduction for 300 x 600 dpi image 0 to 255 dots
120dot
Not used
Table 7-17. List of System Parameter (Scan)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
SCN_MEMOVR_CONTINUE 100 005
---
040
Handling sending fax jobs when available memory becomes insufficient 0 = Cut the phone line (delete the job)
1 = Transmit pages that can be
stored in the memory
Cut phone
line
(0)
Fixed to 0
Not used
Table 7-16. List of System Parameter (Print)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 641
PHONE LINE
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
LIN_DIAL_TYPE 300 001 050 Dial type 0 = PB ( DTMF )
1 = DP ( 10 PPS )
2 = DP ( 20 PPS )
PB
(0)
---
LIN_RX_MODE 300 005 051 Reception mode 0 = reserVe
1 = Fax only
2 = Auto switch
3 = Phone only
4 = TAM
Auto switch
(2)
---
LIN_LINE_TYPE 300 007 052
Line type 0 = PSTN (Public Switched Telephone
Network)
1 = PBX (Private Branch Exchange)
PSTN
(0)
---
LIN_PBX_TO_PSTN 300 013 053
PSTN connection method 0 =Numbers
1 =Not numbers (earth start/flash start)
Numbers
(0)
---
LIN_FLASH_ENABLE 300 014
---
054
Flash start enabling or disabling 0 = Disable
1 = Enable
Disable
(0)
---
LIN_RING_CYCLE_MIN 300 015 --- 055 Minimum ringer frequency 0 ~ 127.5 ms (1step = 0.5ms) 14ms
(28)
---
LIN_RING_CYCLE_MAX 300 016 --- 056 Maximum ringer frequency 0 ~ 127.5 ms (1step = 0.5ms) 100m
(200)
---
LIN_MAKE_10PPS 300 017
---
057
10 PPS Make time
Make time for dialing at DP (10 PPS)
0 ~ 255 ms (1step = 0.417ms)
31.275ms
(75)
---
LIN_BREAK_10PPS 300 018 --- 058 10 PPS Break time
Break time for dialing at DP (10 PPS)
0 ~ 255 ms (1step = 0.417ms) 67.137ms
(161)
---
LIN_MAKE_20PPS 300 019 --- 059 16/20 PPS Make time
Make time for dialing at DP (16/20 PPS)
0 ~ 255 ms (1step = 0.417ms) 16.263ms
(39)
---
LIN_BREAK_20PPS 300 020
---
05A
16/20 PPS Break time
Break time for dialing at DP (16/20 PPS)
0 ~ 255 ms (1step = 0.417ms)
33.777ms
(81)
---
LIN_DP_PAUSE_TIME 300 021 --- 05B DP interdigit time
The time between output digits for DP dialing
0 ~ 5100 ms (1step = 20ms) 720ms
(36)
---
LIN_PAUSE_WAIT_TIME 300 022 --- 05C Pose wait time
Wait time for pose signal
0 to 25.5 sec(1 step = 100 ms) 4 seconds
(40)
---
LIN_BUSYTONE_DETECTION 300 023
---
05D
Enables or disables detecting busy tone at the time of dialing 0 = Disable
1 = Enable
Disable
(0)
---
LIN_BLIND_TIME 300 026 --- 05E Blind time when performing blind dialing 0 to 255 sec (1 step = 1 sec) 5 seconds
(5)
---
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 642
LIN_DIALTONE_DETECT_TIME 300 027
---
05F
Dial tone detecting time out 0 to 255 sec (1 step = 1 sec) 20 seconds
(20)
---
LIN_RING_DETECT_TIME 300 030 --- 060 Ring detecting time
The time from detecting ring until it is judged as dialing
100 to 2550 ms (1 step = 10 ms) 180ms
(18)
---
LIN_ONHOOK_DETECT_TIME 300 031 --- 061 Off-hook detection time
Time limit for attached phone off-hook condition to regard it as a
shut-off signal
200 to 5100 ms (1 step = 20 ms) 1300ms
(65)
---
LIN_DIALTONE_DETECTION 300 032 --- 062 Enables or disables detection of dial tone
Select whether detect or not detect dial tone immediately after
detecting off-hook condition when the line type is set to PSTN.
When this is set to disable, blind dialing is perfomed.
0 = Enable (detect)
1 = Disable (not detect)
Disable
(1)
---
LIN_DIALTONE_FREQ 300 033 --- 063 Dial tone frequency 0 = 350 to 450Hz
1 = 300 to 500Hz
2 = 450 to 650Hz
400Hz
(0)
---
LIN_BUSYTONE_FREQ 300 034 --- 064 Busy tone frequency 0 = 400Hz
1 = 350 to 450Hz
2 = 300 to 500Hz
3 = 450 to 650Hz
400Hz
(0)
---
LIN_BUSYTONE_PATTERN 300 035
---
065
Busy tone pattern 0 = ON 0.30 ~ 0.80S
OFF 0.30 ~ 0.80S
1 = ON 0.20 ~ 0.60S
OFF 0.30 ~ 0.60S
2 = ON 0.50 ~ 1S
OFF 0.50 ~ 1S
3 = ON 0.12 ~ 1.2S
OFF 0.12 ~ 1.2S
(0)
---
LIN_NCU_TYPE 300 036 --- 066 NCU type 0 = For Japan (0) Not used
LIN_20PPS_ENABLE 300 037
---
067
Enables or disables 20 PPS setting
When this is set to disable, 20 PPS setting specified in the dial
type setting (300-001) becomes invalid.
0 = Enable
1 = Disable
Enable
(0)
---
LIN_DP_RELAY_DELAY 300 038
---
068
Waiting time until the line stabilizes when performing pulse dialing 0 to 2550 ms (1 setp = 10 ms)
10ms
(1)
---
LIN_DIAL_NG_NUMBER 300 039 --- 069 Allows or not allows to store emergency phone number into the
speed-dial memory
Emergency phone number: XXXXX
0 = Allows
1 = Not allows
Allows
(0)
Fixed to 0
Not used
LIN_RING_INVALID_TIME 300 040 --- 06A Time for judging ring signal is OFF
The time limit for ring signal. The line is shut-off if the time exceeds
the set value.
0 to 2550 ms (1 step = 10 ms)
0 = 125 ms
125ms
(0)
---
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 643
LIN_TAM_SOUNDLESS_LEVEL 300 041
---
06B
Noiseless level at TAM setting
According to the noiseless level, a call received by an answer phone
(attached phone) is judged as a fax.
0 = -43dBm
1 = -40dBm
2 = -39dBm
3 = -38dBm
-43dBm
(0)
---
LIN_TAM_SOUNDLESS_TIME 300 042 --- 06C Noiseless time at TAM setting
When the set noiseless level continues for the time, a call received
by an answer phone (attached phone) is judged as a fax.
0 to 25.5 sec (1 step = 100 ms) 5.0 seconds
(50)
---
LIN_DRPD_ON_MIN 300 043 --- 06D Minimum ON time of distinctive ring 0 to 25.5 sec (1 step = 100 ms) 1.6 seconds
(16)
---
LIN_DRPD_ON_MAX 300 044
---
06E
Maximum ON time of distinctive ring 0 to 25.5 sec (1 step = 100 ms) 2.4 seconds
(24)
---
LIN_DRPD_OFF_MIN 300 045 --- 06F Minimum OFF time of distinctive ring 0 to 25.5 sec (1 step = 100 ms) 3.2 seconds
(32)
---
LIN_DRPD_OFF_MAX 300 046 --- 070 Maximum OFF time of distinctive ring 0 to 25.5 sec (1 step = 100 ms) 4.8 seconds
(48)
---
LIN_OFFHOOK_ALARM 300 047
---
071
Enables or disables the off-hook alarm after finishing fax
communication
The alarm goes off when off-hook condition of the attached phone is
detected after finishing fax communication.
0 = Disable
1 = Enable
Disable
(0)
Not used
LIN_EARTH_TIME 300 048 --- 072 Earth time
Earthing time when the outside line connecting method is earth start.
100 to 1000 ms (1 step = 10 ms) 300ms
(30)
---
LIN_FLASH_TIME 300 050
---
073
Flash time
Flashing time when the outside line connecting method is flash start.
100 to 1000 ms (1 step = 10 ms)
320ms
(32)
---
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 644
LIN_DAA_REG16 300 051
---
074
SiDAA country setting register 1 ---
0x04
---
(bit0) Ringer Threshold Select 0 = 11 To 22 VRMS
1 = 17 To 33 VRMS
0 ---
(bit1) Ringer Impedance 0 = Maximum ringer impedance
1 = Synthesize ringer impedance
0
---
(bit3, 2) DC Termination Select 00 = Low Voltage Mode
01 = Japan Mode
10 = FCC Mode
11 = CTR21 Mode
10 ---
(bit4) IIR Filter Enable 0 = FIR Filter Enable
1 = IIR Filter Enable
0
---
(bit5) AC Termination Select 0 = Select the real impedance
1 = Select the complex impedance
0 ---
(bit6) On-Hook Speed 0 = fast
1 = Slow(AustraliaASouth Africa)
0 ---
(bit7) DC Termination Off
Fixed to 0
0
---
LIN_DAA_REG17 300 052 --- 075 SiDAA country setting register 2 --- 0x00 ---
(bit0) Billing Tone Detected 0 = No billing tone detected
1 = Billing tone detected
0 ---
(bit1) ReceiVe OVerload 0 = Normal receiVe input leVel
1 = ExcessiVe receiVe input leVel
0 ---
(bit2) Billing Tone Protect Enable 0 = Billing Tone Protect disabled
1 = Billing Tone Protect enabled
0
---
(bit3) OVerload Protect Enable 0 = Disable oVerload protection
1 = Enable oVerload protection
0 ---
(bit4) Current Limit 0 = All other mode
1 = CTR21 moded
0 ---
(bit5) Auto-Calibration Disable 0 = Enable auto-calibration
1 = Disable auto-calibration
0
---
(bit6) Manual Calibration 0 = No calibration
1 = Initiate calibration
0 ---
(bit7) ReserVed Fixed to 0 0 ---
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 645
LIN_DAA_REG18 300 053
---
076
SiDAA country setting register 3 ---
0x00
---
(bit0) Ring Detect Network Squelch 0 = Normal operation
1 = Squelch function enabled
Fixed to 0 ---
(bit1) Ring Detector Full WaVe Rectifier Enable 0 = Half WaVe
1 = Full WaVe
0
---
(bit2) MODE control dont care 0 ---
(bit3) Force Low Voltage DC Termination Mode 0 = Normal Gain
1 = Force Low Voltage Mode
0
---
(bit4) Line Voltage Adjust 0 = Normal operation
1 = Lower DCT Voltage
0 ---
(bit5) Force Japan DC Termination Mode 0 = Normal Gain
1 = Force Japan Mode
0 ---
(bit6) DTMF Dialing Mode 0 = Normal operation
1 = Increase headroom for DTMF
0
---
(bit7) Full Scale 0 = Default
1 = Transmit/receiVe full scale
0 ---
LIN_DAA_MODE 300 054 --- 077 SiDAA operating mode --- 0 ---
(bit0) Automatic adjustment of boundary value between On-hook and Off-
hook
0 =Enable
1 =Disable
(DAA base is used for the boundary
value)
0 ---
(bit1) Automatic adjustment of DCT mode 0 = Enable
1 = Disable
0 ---
(bit2)
Line monitor setting at ringer check 0 = Ringer check without monitoring line
1 = Ringer check with monitoring line
0
---
(bit3) Setting value of country register 16 0 =Recommended value by the manufacturer
(Refer to the manual)
1 =Value set for DAA_REG 16
0 ---
(bit4)
Setting value of country register 17 0 =Recommended value by the manufacturer
(Refer to the manual)
1 =Value set for DAA_REG 17
0
---
(bit5) Setting value of country register 18 0 =Recommended value by the manufacturer
(Refer to the manual)
1 =Value set for DAA_REG 18
0 ---
(bit6)
Free --- --- ---
(bit7) Free --- --- ---
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 646
LIN_ONHOOK_LVCS_BASE 300 055
---
078
SiDAA on-hook detection threshold value (LVCS value) 1 to 30
20
(20)
---
LIN_ONHOOK_LVCS_MIN 300 056 --- 079 SiDAA on-hook detection lowest level (LVCS value) 1 to 31 (LVCS value) 7
(7)
---
LIN_ONHOOK_LVCS_CHG 300 057 --- 07A SiDAA on-hook detection variation range (LVCS value) 1 to 31 (LVCS value) 6
(6)
---
LIN_ONHOOK_RATE_NORING 300 058
---
07B
SiDAA ring noiseless on-hook threshold value (%) 1 to 100% (1 step = 1%)
85%
(85)
---
LIN_ONHOOK_RATE_RING 300 059 --- 07C SiDAA ringing on-hook threshold value (%) 1 to 100% (1 step = 1%) 85%
(85)
---
LIN_DIAL_END_TIME 300 060 --- 07D Dialing end judging time 0 to 25.5 sec(1 step = 100 ms) 5.5 seconds
(55)
---
LIN_NUM_DP 300 061
---
07E
Number of pulses of DP
0 = n, "0"=10
1 = "10-n"
2 = "n+1"
n, 0=10
(0)
---
LIN_DTMF_TX_TIME 300 062
---
07F
PB (DTMF) transmitting time
Tone transmitting time at PB (DTMF) dialing
0 to 255 ms (1 step = 1 ms)
100 ms
(100)
---
LIN_DTMF_PAUSE_TIME 300 063
---
080
PB (DTMF) pose time
Interdigit time at PB (DTMF) dialing
0 to 255 ms (1 step = 1 ms)
101 ms
(101)
---
LIN_DTMF_TX_LEVEL 300 064 --- 081 PB (DTMF) transmitting level
DTMF transmitting attenuator level at PB (DTMF) dialing
4 to 15 (-4 to -15 dBm)
4 = -4 dBm
5 = -5 dBm
6 = -6 dBm
:
15 = -15 dBm
-9 dBm
(9)
---
LIN_DTMF_LEVEL_GAP 300 065
---
082
PB (DTMF) level differenceDifference between the higher and
lower audio frequencies at PB (DTMF) dialing
Difference = Higher frequencies Lower frequencies
0 = 2.0 dB
1 = 2.5 dB
2 = 3.0 dB
3 = 3.5 dB
4 = 4.0 dB
5 = 4.5 dB
6 = 5.0 dB
12 = 0 dB
13 = 0.5 dB
14 = 1.0 dB
15 = 1.5 dB
2.0 dB
(0)
---
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 647
LIN_REDIAL_TIMES 310 001 083
Number of redialing
When the product cannot send a fax by auto dialing because the
receiving fax machine does not answer or is busy, it performs
redialing set number of times.
0 to 255 times (1 step = 1 time)
0 = Does not redial
5 times
(5)
---
LIN_REDIAL_INTERVAL 310 002 --- 084 Redialing intervals 1 to 255 min (1 step = 1 min) 1 minute
(1)
---
LIN_RING_RESPONSE_TIME 310 004 085
Attached phone ringing time-out period
When the phone rings with the reception mode set to auto switch,
the product starts to receive a fax after a lapse of the set time period.
1 to 99 sec (1 step = 1 sec) 10 seconds
(10)
---
LIN_RESEND_TIMES 310 025
---
086
Number of refaxing
When an automatic fax sending is interrupted due to line fault or any
other external factors, the product starts to send remaining pages
after a lapse of a predetermined time interval. The attempt is made
the set number of times.
0 to 5 times (1 step = 1 time) 3 times
(3)
---
LIN_COMM_INTERVAL 310 026 --- 087 Time interval between the independent communications 3 to 255 sec (1 step = 1 sec) 8 sec
(8)
---
LIN_NUM_CHECK_ENABLE 310 027 --- 088 Enables or disables calling control for identical destination 0 = Disable
1 = Enable
Enable
(1)
---
LIN_NUM_CHECK_INTERVAL 310 028
---
089
Calling control time for identical destination 1 to 255 sec (1 step = 1 sec) 60 seconds
(60)
---
LIN_CNG_DETECT_TIME 310 030 --- 08A CNG signal (dial tone) detecting time
Use this setting when phone-first mode is set.
If CNG signal is not detected during the set time interval, the
product starts to call the answer phone (attached phone).
0 to 25.5 sec (1 step = 100 ms) 5.5 seconds
(55)
Not used
LIN_REDIAL_TIMES_MAX 310 078
---
08B
Maximum number of redialing 0 to 255 times (1 step = 1 time) 99 times
(99)
---
LIN_RING_TIMES_MIN 310 079 --- 08C Minimum time interval between answering and starting to receive a
fax
0 to 10 sec (1 step = 1 sec) 0 second
(0)
---
Table 7-18. List of System Parameter (Phone Line)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 648
COMMUNICATION CONTROL
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
COM_TX_ATT_LEVEL 300 006 --- 0A0 Tone transmitting level
(decreasing amount from offset 0 dBM)
5 to 15 (-5 to -15dBm)
1step = -1dBm
Tone transmitting level = minus set dBm
-10 dBm
(10)
---
COM_MANTX_CNG 300 024 --- 0A1 CNG transmitting at manual sending
Set whether send or not send the CNG signal when sending a fax
manually.
0 = Not send
1 = Send
Send
(1)
---
COM_RX_ATT_LEVEL 300 025 --- 0A2 Receiving level
Set the tone level to be detected as an incoming fax.
0 = -43 dBm
1 = -38 dBm
2 = -33 dBm
3 = -48 dBm
-43 dBm
(0)
---
COM_CED_DETECT_TIME 310 006 --- 0A3 CED detecting time 0 to 2550 ms (1 Step = 10 ms) 100 ms
(10)
---
COM_V34_SYM_RATE_MAX 310 007 --- 0A4 Symbol speed maximum variation tolerance
This setting is enabled only when receiving a fax
0 = 2400 baud
1 = 2743 baud
2 = 2800 baud
3 = 3000 baud
4 = 3200 baud
5 = 3429 baud
3429 baud
(5)
---
COM_V34_BIT_RATE_MAX 310 008 --- 0A5 Maximum bit speed 1 = 2400 bps
2 = 4800 bps
3 = 7200 bps
4 = 9600 bps
5 = 12000 bps
6 = 14400 bps
7 = 16800 bps
8 = 13200 bps
9 = 21600 bps
10 = 24000 bps
11 = 26400 bps
12 = 28800 bps
13 = 31200 bps
14 = 33600 bps
33600 bps
(14)
---
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 649
COM_V34_SYM_RATE_ENABLE 310 009
---
0A6
Direction to enable symbol speed
Corresponds to bit 12 to 19 of INGO0c and INFO0a.
--- 0xFF
---
(bit0) 2743 baud symbol speed support 0 = Not support
1 = Support
Support
(1)
---
(bit1) 2800 baud symbol speed support 0 = Not support
1 = Support
Support
(1)
---
(bit2)
3429 baud symbol speed support 0 = Not support
1 = Support
Support
(1)
---
(bit3) Low carrier frequency transmitting ability at 3000 baud symbol
speed
0 = Disable
1 = Enable
Enable
(1)
---
(bit4) High carrier frequency transmitting ability at 3000 baud symbol
speed
0 = Disable
1 = Enable
Enable
(1)
---
(bit5)
Low carrier frequency transmitting ability at 3200 baud symbol
speed
0 = Disable
1 = Enable
Enable
(1)
---
(bit6) High carrier frequency transmitting ability at 3200 baud symbol
speed
0 = Disable
1 = Enable
Enable
(1)
---
(bit7) Transmitting at 3429 baud symbol speed 0 = Not allow
1 = Allow
Allow
(1)
---
COM_V34_BIT_RATE_ENABLE1 310 010
---
0A7
Direction to enable bit speed 1
This setting is used during MPh sequence.
---
0xFF ---
(bit0) V.34 2400 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit1) V.34 4800 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit2)
V.34 7200 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit3) V.34 9600 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit4) V.34 12000 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit5)
V.34 14400 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit6) V.34 16800 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit7) V.34 19200 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 650
COM_V34_BIT_RATE_ENABLE2 310 011
---
0A8
Direction to enable bit speed 2
This setting is used during MPh sequence.
--- 0x3F
---
(bit0) V.34 21600 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit1) V.34 24000 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit2)
V.34 26400 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit3) V.34 28800 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit4) V.34 31200 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
(bit5)
V.34 33600 bps ability 0 = Disable
1 = Enable
Enable
(1)
---
COM_V34_CTRL_BIT_RATE 310 012 --- 0A9 Control channel bit speed 0 = 1200 bps
1 = 2400 bps
1200 bps
(0)
---
COM_V34_SYM_RATE_THRESH1 310 013 --- 0AA Symbol speed threshold value 1
Phone line characteristic distortion permissible level
The smaller value, the more difficult it is to select higher symbol
speed.
0xFA = -6 dB Difficult to judge
0xFB = -5 dB
0xFC = -4 dB
0xFD = -3 dB
0xFE = -2 dB
0xFF = -1 dB
0x00 = 0 dB Standard
0x01 = 1 dB
0x02 = 2 dB
0x03 = 3 dB
0x04 = 4 dB
0x05 = 5 dB
0x06 = 6 dB Easy to judge
0dB
(0x00)
---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 651
COM_V34_SYM_RATE_THRESH2 310 014
---
0AB
Symbol speed threshold value 2
Minimum S/N permissible level
The smaller value, the easier it is to select higher symbol speed.
0xFA = -6 dB Easy to judge
0xFB = -5 dB
0xFC = -4 dB
0xFD = -3 dB
0xFE = -2 dB
0xFF = -1 dB
0x00 = 0 dB Standard
0x01 = 1 dB
0x02 = 2 dB
0x03 = 3 dB
0x04 = 4 dB
0x05 = 5 dB
0x06 = 6 dB Difficult to judge
0dB
(0x00)
---
COM_V34_BIT_RATE_THRESH 310 015 --- 0AC Bit speed selecting threshold value
The smaller value, the easier it is to select higher communication
speed.
0xFA = -8 dB Easy to judge
0xF9 = -7 dB
0xFA = -6 dB
0xFB = -5 dB
0xFC = -4 dB
0xFD = -3 dB
0xFE = -2 dB
0xFF = -1 dB
0x00 = 0 dB Standard
0x01 = 1 dB
0x02 = 2 dB
0x03 = 3 dB
0x04 = 4 dB
0x05 = 5 dB
0x06 = 6 dB
0x06 = 7 dB Difficult to judge
1dB
(0x01)
---
COM_V8_ANSAM_REVERSE 310 016 --- 0AD ANSam signal phase reversing
Set whether perform phase reversing for 450 ms when transmitting
ANSam.
0 = Not perform
1 = Perform
Perform
(1)
---
COM_V8_TE_TIME 310 017 --- 0AE Te time at V.8
When this is set to more than 1 second, echo canceller is disabled.
0 to 25.5 sec (1 step = 100 ms) 1.1 seconds
(11)
---
COM_V34_CC_TIME 310 018 --- 0AF Time-out interval from when starting V.34 mode (Phase 2) to the
control channel.
5 to 255 sec (1 step = 1 sec) 30 seconds
(30)
---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 652
COM_V34_SHIFT_G3 310 019
---
0B0
Enables or disables shifting to G3 mode when V34_CC time-out
occurs.
Set whether shift or not to shift to usual G3 mode when
COM_V34_CC_TIME time-out occurs.
If this is set to shift to G3 mode, it may happen to infringe
certain patent.
0 = Not allow
1 = Allow
Not allow
(0)
---
COM_V34_ENABLE 310 020 --- 0B1 Enables or disables the V.34 ability
Set whether enables or disables V.34 performance regarding the
modulation method.
0 = Disable
1 = Enable
Enable
(1)
---
COM_ANSAM_TX_TIME 310 021 --- 0B2 ANSam signal maximum transmitting time 0.1 to 25.5 sec (1 step = 100 ms) 4.0 seconds
(40)
---
COM_ANSAM_START_DELAY 310 022
---
0B3
Time interval until ANSam signal is transmitted
Set the time interval to start transmitting ANSam signal after the
line gets disconnected.
0.1 to 25.5 sec (1 step = 100 ms) 2.2 seconds
(22)
---
COM_V34_FRAME_SIZE 310 023
---
0B4
Frame size when transmitting V.34
0 = 256 octets
1 = 64 octets
256 octets
(0)
---
COM_ECM_ENABLE 310 024 --- 0B5 Enables or disables the ECM performance (auto resending
function)
When line fault occurs in the middle of sending a fax, the function
allows the fax to be resend automatically immediately after the line
is restored.
0 = Disable
1 = Enable
Enable
(1)
---
COM_RTN_TX_RATE 310 034 --- 0B6 RTN command transmitting criterion (percentage)
RTN: Indicates that training is required because messages are not
received correctly.
0 to 100 % (1 step = 1%) 5%
(5)
---
COM_RTN_TX_LINE 310 035
---
0B7
RTN command transmitting criterion (number of continuous lines) 0 to 255 lines (1 step = 1 line)
5 lines
(5)
---
COM_T1_TIME_CALL 310 036 --- 0B8 T1 timer immediately after dialing 0 to 255 sec (1 step = 1 sec) 50 seconds
(50)
---
COM_T1_TIME_TX 310 037 --- 0B9 T1 timer when transmitting a fax 0 to 255 sec (1 step = 1 sec) 36 seconds
(36)
---
COM_T1_TIME_RX 310 038
---
0BA
T1 timer when receiving a fax 0 to 255 sec (1 step = 1 sec) 39 seconds
(39)
---
COM_T2_TIME 310 039 --- 0BB T2 timer 0 to 25.5 sec (1 step = 100 ms) 6 seconds
(60)
---
COM_T3_TIME 310 040 --- 0BC T3 timer 0 to 25.5 sec (1 step = 100 ms) 15 seconds
(150)
---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
CAUTION
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 653
COM_T4_TIME_AUTO 310 041
---
0BD
T4 timer when communicating automatically
T4 timer for automatic transmitting and receiving
0 to 25.5 sec (1 step = 100 ms) 3 seconds
(30)
---
COM_T4_TIME_MANU 310 042 --- 0BE T4 timer when communicating manually
T4 timer for manual transmitting and receiving
0 to 25.5 sec (1 step = 100 ms) 4.5 seconds
(45)
---
COM_SOUNDLESS_TIME 310 043 --- 0BF T.30 noiseless timer
Timer for noiseless time recommended by T.30.
0 to 255 ms (1 step = 1 ms) 75 ms
(75)
---
COM_FSK_CHK_TIME 310 044
---
0C0
FSK receiving judge timer
When the product is waiting for incoming data in high speed
receiving mode, it judges that the incoming fax is FSK within the
set time interval.
0 to 255 ms (1 step = 1 ms)
200 ms
(200)
---
COM_PIX_DELAY 310 045 --- 0C1 Time interval before starting to transmit image data in G3 mode 0 to 2550 ms (1 step = 10 ms) 500 ms
(50)
---
COM_DROP_OUT_TIME 310 046
---
0C2
Drop-out judging timer when receiving image data
Time interval from carrier down in the middle of receiving image
data to when judging it as drop-out.
0 to 2550 ms (1 step = 10 ms)
1000 ms
(100)
---
COM_DIS_RESEND_TIME 310 047
---
0C3
NSF, DIS resend timer
NSF: Signal to indicate that the receiving fax machine supports
functions other than those given in ITU-T G3 standard.
DIS: Signal to notify the sender that the receiving fax machine
features meet the ITU-T G3 standard.
0 = 3 seconds
1 = 3.45 seconds
2 = 2.55 seconds
3 = 4.5 seconds
3 seconds
(0)
---
COM_TX_SPEED 310 048 --- 0C4 Transmitting speed performance
Enabled when communicating at V.17 or lower.
0 = Fallback by best performance of the
receiving machine
1 =V.27 ter fallback mode (2400 bps) only
2 =V.27 ter fallback mode (2400, 4800 bps)
only
3 =V.29 (7200, 9600 bps) only
4 = V.33(TC12000bps,TC14400bps) only
5 = V.17(TC7200bps, TC9600bps,
TC12000bps, TC14400bps) only
(0) ---
COM_RX_SPEED 310 049
---
0C5
Receiving speed performance
Reception mode that receives a fax declaring DIS, NSF (DTC,
NSC).
Enabled when communicating at V.17 or lower.
0 =V.27ter, V.29, V.33 and V.17
1 =V.27ter fallback mode (2400 bps)
2 = V.27ter(2400bps,4800bps)
3 = V.29(7200bps,9600bps)
4 =V.27ter and V.29
5 =V.27ter, V.29 and V33
(0)
---
COM_MODEM_MODE 310 050
---
0C6
Modem mode 0 = Auto (unique mode enabled)
1 = ITU-T G3 (unique mode disabled)
ITU-T G3
(1)
Fixed to 1
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 654
COM_DIS_NEGLECT_NUM 310 051
---
0C7
Number of ignoring DIS 0 to 255 times (1 step = 1 time)
0 time
(0)
COM_TSI_CIG_SEND 310 052 --- 0C8 Transmitting TSI and CIG
TSI: Signal that notifies ID of the sending machine as a response to
CSI signal sent from the receiving machine.
CIG :Signal that indicates identification information on the sending
machine.
0 = AUTO
1 = forced transmit
2 = not transmit
AUTO
(0)
---
COM_CSI_SEND 310 053
---
0C9
Transmitting CSI
CSI :Signal that notifies the sending machine of ID code of the
receiving machine.
0 = Transmit
1 = off
transmit
(0)
---
COM_FTT_FALLBACK 310 054 --- 0CA FTT number for judging fallback
Number of FTT until the product falls back at 14400/12000/9600/
7200/4800/2400 bps.
Fallback means an operation to find out an acceptable
communication speed for the receiving machine by reestablishing
the communication at lower speed when a training check signal at
certain transmitting speed is rejected by the receiving machine.
0 = All 2 FTT Fall Back
2 = All 1 FTT Fall Back
All 2 FTT
(0)
---
COM_TCF_CHECK 310 055 --- 0CB TCF signal judging time
TCF: Training check signal consists of 0 signal for about 1.5 seconds.
0 = 1.2 seconds
1 = 1.0 second
1.2 seconds
(0)
---
COM_TX_CABLE_EQU 310 056 --- 0CC Transmitting cable equalizer 0 = 0db (equivalent to 0 Km)
1 = 4db (equivalent to 1.8 Km)
2 = 8db (equivalent to 3.6 Km)
3 = 12db (equivalent to 7.2 Km)
8db
(2)
---
COM_RX_CABLE_EQU 310 057 --- 0CD Receiving cable equalizer 0 = 0db (equivalent to 0 Km)
1 = 4db (equivalent to 1.8 Km)
2 = 8db (equivalent to 3.6 Km)
3 = 12db (equivalent to 7.2 Km)
8db
(2)
---
COM_TAP_HOLD 310 058
---
0CE
Enables or disables tap hold 0 = Disable
1 = Enable (equalizer freeze)
Enable
(1)
---
COM_RX_RESO 310 059 --- 0CF Specify resolution for received fax
(for evaluation)
0 x 00 = Default
0x01 = (Not used)
0x02 = (Not used)
0x04 = R8x15.4l/mmAR8x7.7l/mmA
R8x3.85l/mm
0x08 = (Not used)
0x10 = (Not used)
0x20 = R8x7.7l/mmAR8x3.85l/mm
0x40 = (Not used)
0x80 = R8x3.85l/mm
(0x00) ---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 655
COM_V29_EPTONE 310 060
---
0D0
Enables or disables superimposing V.29 EP-tone
Set whether superimpose or not superimpose EP-tone to V.29 tones
based on the ITU-T G3 standard.
0 = Disable
1 = Enable
Disable
(0)
---
COM_BYTE_DIS_DTC 310 061
---
0D1 Number of bytes for transmitting FIF of DIS/DTC
DTC: Transmit command corresponds to DIS.
0 = 4 bytes system
1 = 5 bytes system
2 = 6 bytes system
3 = 7 bytes system
4 = 8 bytes system
5 = 9 bytes system
6 = 10 bytes system
7 = 11 bytes system
8 = 12 bytes system
9 = 13 bytes system
10 = 14 bytes system (maximum capacity)
10bytes
(6)
---
COM_CTC_NUM 310 062 --- 0D2 Number of transmitting CTC 0=000 to 7=111 5 ---
COM_T5_TIME 310 063
---
0D3 ECM T5 timer
Timer for RNR signal sent from the receiving machine when the
receiving machine cannot continue to receive a fax due to
insufficient memory or any other troubles.
0 to 255 sec (1 step = 1 sec) 65 seconds
(65)
---
COM_EQM_48 310 064 --- 0D4 EQU comparison value at 4800 bps 0 to 0x7F FTT transmitting criterion 0x3A ---
COM_EQM_72 310 065 --- 0D5 EQU comparison value at 7200 bps 0 to 0x7F FTT transmitting criterion 0x32 ---
COM_EQM_96 310 066
---
0D6
EQU comparison value at 9600 bps 0 to 0x7F FTT transmitting criterion 0x3A ---
COM_EQM_120 310 067 --- 0D7 EQU comparison value at 12000 bps 0 to 0x7F FTT transmitting criterion 0x4F ---
COM_EQM_144 310 068 --- 0D8 EQU comparison value at 14400 bps 0 to 0x7F FTT transmitting criterion 0x3F ---
COM_EQM_TCM72 310 069
---
0D9 EQU comparison value at TCM 7200 bps 0 to 0x7F FTT transmitting criterion 0x48
---
COM_EQM_TCM96 310 070 --- 0DA EQU comparison value at TCM 9600 bps 0 to 0x7F FTT transmitting criterion 0x4E ---
COM_TX_CODE 310 071 --- 0DB Encoding method for transmission
Changes the method according to the receiving machine
performance.
0 = MH
1 = MR
2 = MMR
3 = JBIG(Not used)
MMR
(2)
---
COM_RX_CODE 310 072
---
0DC Encoding method for reception 0 = MH
1 = MR
2 = MMR
3 = JBIG(Not used)
MMR
(2)
---
COM_V34_GAIN_CHG 310 073 --- 0DD Gain switching mode when detecting V.34 tones 0 = Not switch the gain
1 = Switches the gain
Switches
(1)
---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 656
COM_RX_GAIN_AJST 310 074
---
0DE
Received gain correction value
0 = 0.0 dB
1 = 0.5 dB
2 = 1.0 dB
3 = 1.5 dB
4 = 2.0 dB
5 = 2.5 dB
6 = 3.0 dB
7 = 3.5 dB
8 = -4.0 dB
9 = -3.5 dB
10 = -3.0 dB
11 = -2.5 dB
12 = -2.0 dB
13 = -1.5 dB
14 = -1.0 dB
15 = -0.5 dB
3.0dB
(6)
---
COM_MANRX_CED_DELAY 310 075 --- 0DF Time interval for CED signal when receiving a fax manually
Time interval from when starting to receive a fax manually to when
issuing CED signal.
0 to 25.5 sec (1 step = 100 ms) 0 second
(0)
---
COM_CNG_DELAY 310 076 --- 0E0 Time interval for CNG signal
Time interval from when finishing dialing to when issuing the first
CNG signal.
0 to 25.5 sec (1 step = 100 ms) 3 seconds
(30)
---
COM_MANTX_CNG_DELAY 310 077 --- 0E1 Time interval for CNG signal when sending a fax manually
Time interval from when starting to send a fax manually to when issuing
the first CNG signal.
0 to 25.5 sec (1 step = 100 ms) 0 second
(0)
---
COM_COLOR_MONO_CHG 320 010 --- 0E2 Action when the receiving machine does not support color faxing 0 = Continue by changing the data into
monochrome
1 = Cut off the line
Continue
(0)
---
COM_SAVE_DECERR_PAGE 320 011 --- 0E3 Storing pages which occur decode error 0 = Not store
1 = Store
Store
(1)
---
Table 7-19. List of System Parameter (Communication Control)
Label
Maintenanc
e Code
User
Access
Internal
Address
Description Setting Value Default
Remark
s
Main Sub
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 657
REPORT
Table 7-20. List of System Parameter (Report)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
REP_MONITOR_OUT 100 001 --- 0F0 Monitor report automatic printing
Disabled (it is included in transmission report)
0 : OFF
1 : ON
OFF
(0)
Not used
REP_DOHO_OUT 100 007 0F1
Multiple transmission report automatic printing 0 = Not print
1 = Print only when failed to transmit
2 = Print
Not print
(0)
---
REP_TX_OUT 100 008 0F2
Transmission report automatic printing 0 = Not print
1 = Print only when an error occurs
2 = Print
Not print
(0)
---
REP_ACTIV_OUT 100 009 0F3
Activity report automatic printing 0 = Not print
1 = Print
Not print
(0)
---
REP_PROTOCOL_OUT 330 001 --- 0F4 Protocol monitor report automatic printing 0 = Not print
1 = Print only when an error occurs
2 = Print
Not print
(0)
---
REP_SEL_OPP_NAME 310 003 --- 0F5 The second priority for Name of The Other End on the activity report
Select which to be printed at Name of The Other End column on the
activity report as the second priority, name (which sent from the other end)
or phone number.
0 = Name
1 = Phone number
Phone
number
(1)
Fixed to 1
REP_SEND_ALL 330 002
---
0F6
Transferring size for printing report
The ASIC transfers data for printing report so that it fits within a standard
(letter) sized paper.
0 = Transfers all data
1 = Transfers data so that it fits within a
standard (letter) sized paper
Transfers all
data
(0)
---
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 658
IMAGE DATA PROCESSING
Table 7-21. List of System Parameter (Image Data Processing)
Label
Maintenance
Code
User
Access
Internal
Address
Description Setting Value Default Remarks
Main Sub
IMG_TX_LINE_OR 320 005
---
100
Sub-scanning OR setting when changing resolution
Set whether process of not process sub-scanning OR when changing
resolution to transmit a fax.
0 = Not perform OR process
1 = Perform OR process
Not perform
(0)
Not used
IMG_JBIG_L0 320 006
--- 101
102
Number of lines for one stripe of JBIG encoding to transmit a fax 1 to 65535 (lines)
128 lines
(128)
Not used
IMG_JBIG_ATMOVE 320 007
---
103
Maximum horizontal offset allowed for AT pixels in JBIG encoding 0 to 127 0 Not used
IMG_JBIG_TP 320 008
---
104
Use or not use TP for prescribed layers in JBIG encoding
0 = Not use TP
1 = Use TP
Not use TP
(0)
Not used
IMG_DEF_JBIG_LRLTWO 320 009
---
105 LRLTWO value (number of reference lines) in JBIG encoding method
0 = 3 lines
1 = 2 lines
3 lines
(0)
Not used
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 659
7.7.2 Error List
The error list is given on the following pages.
Service Call Error (p660)
Operator Call Error (p662)
Other Error Codes (p670)
The following is information on the error codes.
External Error Code
This code consists of main and sub codes and displayed in that order on the fax reports listed below.
1) Activity Report
The code is displayed as "XXX-XXX" on the "Result" column.
2) Fax Setting List
The code is displayed as "XXX-XXX" on the "Error Code" column in the "Error History".
(Example) "300-048"= DCN reception (During faxing, something went wrong with the other end machine and the fax could not be completed)
Internal Error Code
This code can be checked by the backup data obtained using the "MFP Maintenance Tool".
The code is displayed in two bytes binary form (XXXX) on the "Error Code" column in the "Internal Error History" at the top part of the backup data (TXT data).
(Example) "6F00" = Internal error in process of creating REPORT FILE.
CAUTION
The code is displayed on the list only when the operating mode is
set to "Maintenance Mode" by the corresponding system
parameter setting.
m
a
n
u
a
l
s
4
y
o
u
.
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o
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 660
SERVICE CALL ERROR
Table 7-22. Service Call Error
External
Error Code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display Trigger for Stopping Operation
Notification
Message
MAIN SUB
100 000 0x1000 An error occurs in reading and writing SDRAM
during power-on sequence
SDRAM failure Replace the fax board *1, *2 External error code 34H: Something is wrong with devices
required for a fax communication
End of initialization
100 001 0x1001
The product failed to write date information in RTC Not used --- --- --- --- ---
100 002 0x1002 The product failed to read time after initializing the
clock
Not used --- --- --- --- ---
100 003 0x1003
The product failed to write into the fax flash
memory
Flash memory failure Replace the fax board
*1, *2
External error code 34H: Something is wrong with devices
required for a fax communication
---
100 004 0x1004 SUM check of the fax flash memory was not
performed correctly
Flash memory failure Replace the fax board *1, *2 External error code 34H: Something is wrong with devices
required for a fax communication
End of initialization
Diagnosing job
termination
100 005 0x1005 An error occurs in reading and writing SRAM
during power-on sequence
Not used --- --- --- --- ---
100 006 0x1006 SRAM backup failure Not used --- --- --- --- ---
100 007 0x1007 Normal writing on the EEPROM was not
performed
Not used --- --- --- --- ---
100 008 0x1008 Fault of parts in the PWBA CONT
(An error of writing/reading image data on the
memory)
SDRAM failure Replace the fax board *1, *2 External error code 34H: Something is wrong with devices
required for a fax communication
Diagnosing job
termination
100 009 0x1009 Fault of parts in the PWBA CONT
(BM in the ASIC could not be cleared)
Not used --- --- --- --- ---
100 010 0x100A
Fault of parts in the PWBA CONT
(MN86064 related error)
Not used --- --- --- --- ---
100 011 0x100B Fault of parts in the PWBA CONT
(ASIC related error)
ASIC failure Replace the fax board *1, *2 External error code 34H: Something is wrong with devices
required for a fax communication
Diagnosing job
termination
100 012 0x100C The ASIC could not clear buffer memory Not used --- --- --- --- ---
100 013 0x100D The product failed to write into the modem flash
memory
Not used --- --- --- --- ---
100 014 0x100E Modem failure Modem failure Replace the fax board *1, *2 External error code 34H: Something is wrong with devices
required for a fax communication
Diagnosing job
termination
100 900
--- This code is used by the MFP
(Using for fax is prohibited)
--- --- --- --- --- ---
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 661
Note *1: Displays the external error code.
*2: A message requesting to turn off and back on the product, or to call service center is displayed.
200 000 0x2000
Fault of parts in the PWBA MCU Not used
--- --- --- ---
---
200 001 0x2001 MODEM&NCU LOOPBACK TEST NG Not used --- --- --- --- ---
200 900 This code is used by the MFP
(Using for fax is prohibited)
--- --- --- --- --- ---
Table 7-22. Service Call Error
External
Error Code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display Trigger for Stopping Operation
Notification
Message
MAIN SUB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 662
OPERATOR CALL ERROR
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
300 000 0x3000 Sending a fax is attempted at the time of receiving a fax Not used --- --- --- --- ---
300 001 0x3001 NSS/DCS function used by the received fax does not
meet those of the product
It is more likely that there
is something wrong with
the sending machine
Confirm if the sending
machine is normal.
*1, *2 Receiving failure 50H: Forced stop Receiving a fax is finished
300 002 0x3002 Abnormal commands are received from the other end
machine.
The other end machine
failure
Confirm the condition of
the other end machine,
and resend the fax. Or
ask the sender to resend
the fax if the error occurs
during receiving process.
*1, *2 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is
finishedReceiving a fax is
finished
300 003 0x3003 CS becomes ON in FSK method Not used --- --- --- --- ---
300 004 0x3004
Overrun Noises in the line or GND,
or loose connection of the
modular cable, or etc.
Check the line, GND, and
the modular cable, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 005 0x3005
Underrun Noises in the line or GND,
or loose connection of the
modular cable, or etc.
Check the line, GND, and
the modular cable, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 006 0x3006
CS of the modem did not become ON for RS request
while training in high speed
Noises in the line or GND,
or loose connection of the
modular cable, or etc.
Check the line, GND, and
the modular cable, and try
the failed operation again
*3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 007 0x3007
The product received illegal commands from the other
end machine after receiving a communication reserve
request signal
The other end machine
failure
Confirm the condition of
the other end machine,
and try the failed
operation.
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 008 0x3008 The product received RTN/PIN when transmitting in
G3 mode
Line quality is not good Ask the recipient if the
fax was sent correctly,
and resend the fax as
necessary.
*3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 009 0x3009 The product sent RTN when receiving in G3 mode Line quality is not good Ask the sender to resend
the fax if necessary.
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
300 010 0x300A The product sent EOR-Q when transmitting ECM Line quality is not good Confirm the condition of
the other end machine,
and try the failed
operation.
*3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 663
300 011 0x300B
The product received EOR-Q when receiving ECM Line quality is not good Confirm the condition of
the other end machine,
and ask to resend the fax.
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
300 012 0x300C
The product terminated the communication by issuing
command reject signal
Not used --- --- --- --- ---
300 013 0x300D The product terminated the communication by issuing
procedure invalid signal
Not used --- --- --- --- ---
300 014 0x300E The product terminated the communication because it
received a command reject signal
Not used --- --- --- --- ---
300 015 0x300F
T1 time-out for transmitting a fax The modular cable is
disconnected, or the other
end machine does not
answer
Check that the modular
cable is properly
connected, confirm the
condition of the other
end, and try the failed
operation.
*1, *2 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 016 0x3010
DCS/NSS resending over The other end machine cut
off the line, or the modular
cable get disconnected
Check that the modular
cable is properly
connected, confirm the
condition of the other
end, and try the failed
operation.
*3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 017 0x3011
Fallback error Line quality is not good Try the operation again *3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 018 0x3012 Post message resending over The other end machine cut
off the line, or the modular
cable get disconnected
Check that the modular
cable is properly
connected, confirm the
condition of the other
end, and try the failed
operation.
*3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 019 0x3013 T2 time-out The other end machine cut
off the line, or the modular
cable get disconnected
Check that the modular
cable is properly
connected, confirm the
condition of the other
end, and try the failed
operation.
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 664
300 020 0x3014
T1 time-out for receiving a fax The other end machine cut
off the line, or the modular
cable get disconnected
Check that the modular
cable is properly
connected, confirm the
condition of the other
end, and ask the sender
to resend the fax.
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
300 021 0x3015
T5 time-out The other end machine
runs out of paper or the
memory is full
Confirm the condition of
the other end machine,
and try the failed
operation.
*3 Transmitting failure 50H: Forced stop Receiving a fax job is
finished
300 022 0x3016 Carrier cut off The other end machine cut
off the line, or the modular
cable get disconnected
Check that the modular
cable is properly
connected, confirm the
condition of the other
end, and ask the sender
to resend the fax.
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
300 023 0x3017 The product received an illegal frame in ECM Not used --- --- --- --- ---
300 024 0x3018 CTC/EOR resending over Line quality is not good Try the operation again *3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 025 0x3019
Not for the operator (for RX and communication
reservation)
Not used --- --- --- --- ---
300 026 0x301A Time-out between frames in ECM Not used --- --- --- --- ---
300 027 0x301B
PIN reception (except EOR) Line quality is not good Try the operation again *3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 028 0x301C The product could not detect EOL within 13 seconds
(default time) when receiving image data in G3 mode.
Line quality is not good,
or there is something
wrong with the other end
machine
Confirm the condition of
the other end machine,
and ask to resend the fax.
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
300 029 0x301D The product failed to detect dial tones before starting
dialing
The line type setting is
wrong, or the line is
disconnected
Correct the line type
setting. Connect the line
properly.
External error code 50H: Forced stop Transmitting a fax is finished
300 030 0x301E The product failed to detect the second dial tones
before starting dialing
Not used --- --- --- --- ---
300 031 0x301F The product detected busy tones before starting dialing
(BT1)
Not used --- --- --- --- ---
300 032 0x3020
The product detected busy tones before starting dialing
(BT2)
Not used --- --- --- --- ---
300 033 0x3021
The product failed to detect the second dial tones
during dialing operation
Not used --- --- --- --- ---
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 665
300 034 0x3022
The product detected busy tones during dialing
operation (BT1)
Not used --- --- --- --- ---
300 035 0x3023 The product detected busy tones during dialing
operation (BT2)
Not used --- --- --- --- ---
300 036 0x3024 The product failed to detect dial tones during dialing
operation
Not used --- --- --- --- ---
300 037 0x3025
The product failed to detect dial tones after dialing Not used --- --- --- --- ---
300 038 0x3026 The product detected busy tones after dialing (BT1) Not used --- --- --- --- ---
300 039 0x3027 The product detected busy tones after dialing (BT2) Not used --- --- --- --- ---
300 040 0x3028
The product received no reply from the other end
machine after dialing
Not used --- --- --- --- ---
300 041 0x3029 The product detected off-hook condition while making
auto dialing
Not used --- --- --- --- ---
300 042 0x302A The product could not detect line current Not used --- --- --- --- ---
300 043 0x302B The product could not detect the polarity Not used --- --- --- --- ---
300 044 0x302C
The other end machine backed to ready status from
busy status which was detected by busy tones while
ringing
Not used --- --- --- --- ---
300 045 0x302D
The other end machine is not ready or available for
sending a fax
During polling faxing,
original documents were
not set on the other end
machine
Confirm the condition of
the other end machine,
and ask the sender to
resend the fax.
*4 External error code 50H: Forced stop Transmitting a fax is finished
300 046 0x302E The other end machine is not ready or available for
receiving a fax
The other end machine
runs out of paper or the
memory is full
Confirm the condition of
the other end machine,
and resend the fax.
*4 External error code 50H: Forced stop Transmitting a fax is finished
300 047 0x302F The product disconnect the line because it received
forced polled transmission (for maintenance) in the
middle of processing a fax job
Not used --- --- --- --- ---
300 048 0x3030 DCN reception During the fax
communication,
something went wrong
with the other end
machine
If the error occurs when
transmitting, resend the
fax. If the error occurs
during receiving process,
ask the sender to resend
the fax
*4 External error code 50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 049 0x3031 Auto dialing function is used, but no data is stored for
the function.
The speed-dial memory is
deleted
Check if the number of
the speed-dial memory is
correct, and try the
operation again.
*5 External error code 50H: Forced stop Transmitting a fax is finished
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 666
300 050 0x3032
Invalid data exists in the dial data Not used --- --- --- --- ---
300 051 0x3033 The current setting of the product does not support
caller ID display service used for the phone line.
Not used --- --- --- --- ---
300 052 0x3034
Even though the current product mode supports caller
ID service, the phone line is not using the service.
Not used --- --- --- --- ---
300 053 0x3035 JM is not detected Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 054 0x3036 CJ is not detected Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Receiving failure 50H: Forced stop Receiving a fax job is
finished
300 055 0x3037 V8 error Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 056 0x3038 Phase2(Line Probing) error Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 057 0x3039 Phase3(Primary Channel
Equalizer Trainning)error
Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 058 0x303A Modem Parameter Exchange error Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 059 0x303B Primary channel re-synchronizing error Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 060 0x303C Control channel re-synchronizing error Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 061 0x303D Control channel re-train error Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 Transmitting failure
Receiving failure
50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 062 0x303E Control channel OFF time-out Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 External error code 50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 063 0x303F
Primary channel OFF time-out Line quality is not good,
or a GND for the product
is not established properly
Check the line and the
GND condition, and try
the failed operation again
*3 External error code 50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 667
300 064 0x3040
Receiving the fax is rejected due to the DM prevention
function
Not used --- --- --- --- ---
300 065 0x3041 The product failed to read the original while
performing manual transmitting
The next original was not
set in time
Try the operation again *3 External error code 50H: Forced stop Transmitting a fax is finished
300 066 0x3042 When transmitting, image data conversion was not
made in time
MFP data transferring
failure
External error code 50H: Forced stop Transmitting a fax is finished
300 100 0x3100
The product could not detect normal lines within a
minute after starting to receive the image data in G3
mode
Not used --- --- --- --- ---
300 101 0x3101
Decoding data without RTC at the time of ECM
reception caused the MN8604 to be disabled to perform
decode process
Not used --- --- --- --- ---
300 102 0x3102
Number of lines for received one page exceeded
acceptable level (more than 65535 lines)
Not used --- --- --- --- ---
300 103 0x3103 Abnormal termination of MN86064 Not used
300 104 0x3104
MN8604 failed to process commands within a
prescribed time period
Not used --- --- --- --- ---
300 105 0x3105 File pointer that is used for writing/reading in
encoding/decoding process caused an error
There is something wrong
with the fax board or the
S/W
Replace the fax board --- Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 106 0x3106 The number of lines that indicate the processed lines in
encoding/decoding process is 0
There is something wrong
with the fax board or the
S/W
Replace the fax board --- Transmitting failure 50H: Forced stop Transmitting a fax is finished
300 107 0x3107 Monitor timer for encoding/decoding by MN86064
became time-out
Not used --- --- --- --- ---
300 108 0x3108 Target file is empty in decoding/encoding process Not used --- --- --- --- ---
300 109 0x3109 During MMR decoding, MN86064 decode error
occurred
Not used --- --- --- --- ---
300 110 0x310A During decoding JBIG data at MN86064, BIH/over
flow error was detected
Not used --- --- --- --- ---
300 111 0x310B
During decoding JBIG data at MN86064, an end
marker error was detected
Not used --- --- --- --- ---
300 112 0x310C During decoding JBIG data at MN86064, a YD error
was detected
Not used --- --- --- --- ---
300 113 0x310D During decoding JBIG data at MN86064, an abort
marker error was detected
Not used --- --- --- --- ---
300 114 0x310E During decoding JBIG data, BIH operated abnormally Not used --- --- --- --- ---
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 668
300 115 0x310F
Forced termination of data processing The communication was
interrupted
--- --- Forced stop 50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 200 0x3200 Communication was interrupted The communication was
interrupted
--- --- Forced stop 50H: Forced stop Transmitting a fax is finished
Receiving a fax is finished
300 300 0x3300 The file to be opened does not exist The file was deleted for
some reason
I f t he er r or occurs
f r equent l y,
i ni t i al i ze or repl ace
t he f ax board
*1, *2 External error code FDH:
Uncategorizable
factors
Fax scanning job is finished
Writing pages is finished
Printing of the received fax is
finished
Reading pages is finished
Printing report is finished
300 301 0x3301 The product attempted to perform Write Open, but
could not get FCB (FCB FULL)
Not used --- --- --- --- ---
300 302 0x3302
Memory full (the memory for storing data is insufficient) Memory full Pre-stored received faxes
are printed out When
sending faxes are stored,
the product waits for the
jobs to be send or delete
the jobs for starting the
latest job.
--- ---
21H: Fax
memory is
insufficient
Fax scanning job is finished
Writing pages is finished
Printing of the received fax is
finished
Reading pages is finished
300 400 0x3400 When transferring data between PRMs, time-out error
occurred before finishing the transferring
Not used --- --- --- --- ---
300 500 0x3500
The product failed to create a power-off report Not used --- --- --- --- ---
300 501 0x3501 A log file for the communication result could not be made Not used --- --- --- --- ---
300 502 0x3502 The product failed to read time Not used --- --- --- --- ---
300 503 0x3503
When storing a two-page combined transmission data,
the data exceeded 65535 lines for one page
Not used --- --- --- --- ---
300 504 0x3504 When the QM-Coder is in coding process, SC count
over error occurred
Not used --- --- --- --- ---
300 505 0x3505 When the QM-Coder is in decoding process, the end
marker was not detected
Not used --- --- --- --- ---
300 506 0x3506
When printing a received fax stored in the memory, the
product failed to decode the top part of the page for 10
seconds
Not used --- --- --- --- ---
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
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EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 669
Note *1: Displays the external error code.
*2: A message requesting to see the users guide is displayed
*3: A message requesting to retry the operation is displayed
*4: A message requesting to confirm the condition of the other end machine is displayed
*5: A message requesting to confirm the condition of the other end machine and retry the operation is displayed
300 507 0x3507
Memory full status (the memory has no more space for
the new job) was detected when the product received a
sending fax job
Memory full Pre-stored received faxes
are printed out.
When sending faxes are
stored, the product waits
for the jobs to be send or
delete the jobs for
starting the latest job.
*1, *2* External error code 21H: Fax
memory is
insufficient
Writing pages is finished
Fax scanning job is finished
300 508 0x3508 Creating a report file and log file for a report printing
job could not be made
Memory full Pre-stored received faxes
are printed out.
When sending faxes are
stored, the product waits
for the jobs to be send or
delete the jobs for
starting the latest job.
1, *2 50H: Forced stop Printing report is finished
300 509 0x3509 Opening/closing a report file for a report printing job
could not be made
There is something wrong
with the fax board or the
S/W
If the error occurs
frequently, replace the
fax board
*1, *2 50H: Forced stop Printing report is finished
300 510 0x350A Reserving memory for creating a report or an instant-
faxing job could not be made
Not used --- --- --- --- ---
300 511 0x350B RTC was not detected during decoding process Not used --- --- --- --- ---
300 900 --- This code is used by the MFP
(Using for fax is prohibited)
--- --- --- --- --- ---
Table 7-23. Operator Call Error
External
error code
Internal
Code
Description Cause Remedies
Panel
Display
(reference)
Report Display
Trigger for
Stopping
Operation
Notification Message
MAIN SUB
EPSON AcuLaser CX11/CX11F Revision B
APPENDI X Fax Unit System 670
OTHER ERROR CODES
Figure 7-18. Other Error Codes
Internal Error Code Description
0x4000 ~ 0x4FFF Fax unit Firmware failure (for SW debug)
0x5000
~
0x500A
Internal error (MFP I/F task)
0x50B0 ~ 0x50B5 Internal error (Communication check task)
0x5100 ~ 0x5104 Internal error (Communication check task (Boot))
0x5200
~
0x5202
Internal error (Schedule task), Failed to write dummy data into FILE
0x5310 ~ 0x5316 Error between tasks (MFP/Others)
0x5501 ~ 0x6230 Internal error (HOOK task, CODE task, DECODE task)
0x6400
~
0x64F0
Internal error (CODEC all-purpose function)
0x6C00 ~ 0x6DDF Internal error (Report task)
0x6E00 ~ 0x6E14 Internal error (Self diagnosis report)
0x6E90
~
0x6EBC
Internal error (Report common function)
0x6F00 ~ 0x6F20 Internal error (REPORT FILE creating process)
0x6F88 Internal error (ERROR CODE converting process)
0x6FC2
~
0x6FC4
Internal error (REPORT FILE-related)
0x7000 ~ 0x7080 Internal error (Self diagnosis task)
0x7100 ~ 0x7140 Internal error (Self diagnosis processing)
0x7400
~
0x7420
Internal error (RTC task)
0x81B7 Internal error (Timer interruption process related)
0x9000 ~ 0x9006 Internal error (Message I/F)
0xA000
~
0xA00B
Internal error (Received fax print task)
0xF023 ~ 0xF07E Internal error (Protocol (ECM))
0xF303 Internal error (G2/G3)
0xF41C
~
0xF485
Internal error (Protocol (G3))
0xF502 Internal error (G3 task)
0xF62F ~ 0xF63B Internal error (Modem process related)
0xF704
~
0xF77C
Internal error (Protocol (V.34))
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