Services | Business | Residents | Visiting You are here: Main / Customer Services / Public Communications Division / Directory of Government Services A TELEPHONE DIRECTORY OF GOVERNMENT SERVICES ON OAHU and selected other services Please contact the Department of Customer Services, 768-4385 or at csd@honolulu.gov to update or correct information listed here. Please dial area code 808 for all phone numbers listed if you are calling long distance. Please click here to go to the List of Acronyms (located at the end of the phone list). Please click here to view the City and County of Honolulu Holiday Schedule (located at the end of the phone list). Organizations displayed in italics indicate non-government organizations with contracts to provide public services. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A Abandoned Property (B&FD) 586-1589 Abandoned vehicles (CSD) 733-2530 Absentee voting (CLK) 768-3800 Abstracts, Drivers (Court records of traffic violations) [JUD] Ewa/Pearl City Court 454-5488 Honolulu 538-5500 Kaneohe 234-0800 Wahiawa - Waialua 621-5097/8045 Waianae 668-1509 Abuse, to report or contact assistance: Child (DHS) 832-5300 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 1 of 53 6/13/2014 12:30 PM Domestic Violence (private) 531-3771 Elderly (DHS) 832-5115 Family Peace Center (private) 596-0900 Sex Abuse 24-hour hotline (private) 524-7273 Spouse/Domestic Violence Hotline (private) 841-0822 Substance Abuse problems (HLTH) 587-4007 Address request (DPP) 768-8220 Adopt a Block, Adopt a Stream (ENV) 768-3248 Adoptions: Child Welfare Services (DHS) 586-5667 Past Adoptions (JUD) 539-4424 Adopt A Park (DPR) 768-3007 Adult Protective Services for dependent adults (HLTH) 832-5115 Affirmative action office [for city employees] (DHR) 768-8514 Aging, Area Agency / Committee on (DCS) 768-7705 Agriculture Information (AGR) 948-0145 Ahuimanu Community Park (DPR) 239-6594 Aiea Recreation Center (DPR) 483-7859 Aiea-Pearl City Satellite City Hall [in Pearlridge Center] (CSD) 483-3405 Aiea Swimming Pool (DPR) 483-7858 Aikahi Community Park (DPR) 254-4678 Aina Haina Playground (DPR) 373-2722 Aircraft noise, to report (FAA) 1-888-697-7813 Airport Division (DOT) 836-6411 Airport police (PSD) 836-6411 Air pollution, investigate & enforce (HLTH) 586-4200 Ala Moana Regional Park (DPR) 973-2020 Ala Moana Satellite City Hall (CSD) 768-4300 Ala Moana Tennis Center (DPR) 592-7031 Ala Wai community Park (DPR) 973-7266/7250 Ala Wai Multipurpose Recreation Facility (DPR) 733-7380 Ala Wai Golf Course (DES) 733-7387 Starting time reservation 296-2000 Aloha Festivals (private) 589-1771 Aloha Stadium (state) 483-2500 Alternative Dispute Resolution Assistance: American Arbitration Association (private) 531-0541 Dispute Resolution Section, Hawaii Bar Assn. (private) 521-9200 Mediation Center of the Pacific (private) 521-6767 Center for Alternative Dispute Resolution (JUD) 539-4237 Ambulance service billing (HLTH) 733-9210 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 2 of 53 6/13/2014 12:30 PM Ambulance stations or staff (ESD) 723-7809 American Red Cross, Hawaii Chapter (private) 734-2101 Animal, Illegal - Turn in to Hawaii Department of Agriculture, Honolulu Zoo or Humane Society. Report illegal animals at 643-7378 (HDOA) 973-9560 Animal Quarantine Station (AGR) 483-7171 Animals in residences, complaints (HHS) 946-2187 Annual report, City and County (CSD) 768-4385 Aquatic Environmental Resource Protection (DLNR) 587-0099 Aquarium, Waikiki (UH) 923-9741 Arborist Advisory Committee (DPR) 522-7060 Archives, City and County (CSD) 768-3765 Art exhibits, Honolulu Hale (MO) 768-6622 Asing Community Park 681-6435 Asbestos (LIR) 586-9090 Attorney General information 586-1283 Auction, Honolulu Police (HPD) 529-3283 Auction,City dept. equipment (recording) (BFS) 768-5535 Auditor, City, James Campbell Building, 1001 Kamokila Boulevard, Suite 216, Kapolei HI 96707 768-3134 Auto misuse of state vehicles (DAGS) 586-0343 C&C vehicles (CSD) 768-4381 Automated Tee Time Information (DES) 733-7386 Automated Tee Time Reservations (DES) 296-2000 Automobile, to junk: take plates and ownership to a satellite city hall (CSD) 733-2530 Top B Band, Royal Hawaiian 922-5331 Banking Commission (CCA) 586-2820 Bankruptcy Court (US) 522-8100 Batteries, to get rid of (ENV) 768-3200 Beach Access Project (wheelchairs) (DPR) 692-5750 Beach & park maintenance request (CSD) 455-3708 Bees: Vector Control (HLTH) 483-2535 Bees: Beekeepers Assn, Michael Kliks, Pres 988-7203 Bellows AFB Park Use (weekends & holidays) 768-3440 Beretania Neighborhood Community Center (DPR) 522-7020 Better Business Bureau of Hawaii (private) 536-6956 Bicycle Coordinator (DTS) 768-8335 Bicycle / moped license: 1112 Kapahulu Ave (CSD) 733-2540 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 3 of 53 6/13/2014 12:30 PM Big Brothers & Sisters of Honolulu (private) 521-3811 Bikeways (DTS) 768-8335 Bills before the Council (CCL) 768-3822 Bird nuisances (AGR) 483-7100 Birth, Death, Marriage, Divorce Certificates (HLTH) Certificate copies 586-4533 Registration 586-4540 Blood pressure checks, free at all fire stations during normal working hours. Boards and Commissions, state government (GOV) 586-0222 Boards of Review I & II (BFS) 768-3900 Board of Water Supply: see Water Supply 748-5000 Boating & Harbors (DLNR) 587-1973 Boat/Ship registration (DLNR) 587-1970 Boating Regulations (DLNR) 587-1972 Bond redemption, Honolulu municipal bonds (BFS) 768-3900 Booth District Park (DPR) 522-7040 Booth Swimming Pool (DPR) 522-7037 Botanical gardens (DPR) 522-7060 Community Recreational Gardens 522-7063 Foster Garden and Koko Crater 522-7060 Ho'omaluhia 233-7323 Wahiawa Garden 621-7321 Box office, Blaisdell recording (DES) 768-5252 BUDGET & FISCAL SERVICES DEPARTMENT 530 S. King Street (Honolulu Hale), Honolulu, HI 96813 Nelson H. Koyanagi Jr., Director Prepares and monitors the Executive Branch budget and administers the Community Development Block Grant program and performs accounting, purchasing and real property assessments services. Website here 768-3901 FAX 523-4771 Budget & Finance Department, State of Hawaii 586-1518 Building Codes and Permits (DPP) Building code compliance & inspections 768-8259 Building permits (Fasi Municipal Building) Building permits (Kapolei Hale) 768-8220 768-3126 Building permit review Civil Engineering Branch (drainage, grading, and 768-8219 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 4 of 53 6/13/2014 12:30 PM adjacent to streams) Wastewater Branch (sewer availability and adequacy) Zoning Plan Review Branch (zoning regulations review) Board of Water Supply (review for water use and adequacy) 768-8212 768-8252 748-5460 Certificate of Occupancy 768-8259 Code compliance (fine enforcement, bed & breakfast, non-conforming use) 768-8118 Commercial & mulit-family code enforcement (apartments, state licencing inspections, commercial signs) 768-8152 Data access & imaging (house plans, historic data, self-service research center) 768-8277 Electrical code (compliance & inspection) 768-8172 Mechanical code (plumbing, energy standards) 768-8242 Residential code enforcement (single- & two-family dwellings, sidewalks, vacant lot overgrowth) 768-8118 Zoning Board of Appeals 768-8006 Bulky item pickup for refuse disposal (ENV) For all Oahu neighborhoods After hours recording 768-3200 768-3300 Violations 768-3203 Bureau of Conveyance (DLNR.) 587-0147 Burglar Alarms - to register with (HPD) 532-8445 Burial Counsel (DLNR) 692-8015 TheBus Operated by Oahu Transit Services of Honolulu, Inc. for the Transportation Services Department. It provides public bus service for Oahu. (See Oahu Transit Services) 848-4400 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 5 of 53 6/13/2014 12:30 PM http://www.thebus.org/ email: custserv@thebus.org Administration, TheBus 848-4400 Accident claims 848-4520 Advertising in (DTS) 768-8372 Bus stop litter/trash cans: see Road Division listings 484-7600 Bus stop loading permit (CSD) 532-7711 Customer service (complaints or compliments) 848-4500 Information - express buses (recording) 296-1818 ext.3977 Information - tourists (recording) 296-1818 ext.8287 Lost and found 848-4444 Passes, all types 848-4444 Route, or bus stop change requests (DTS) 768-8370 Route and schedule information 848-5555 Shelter* or trash can requests** (DTS) 768-8378 Stops, add or change (DTS) 768-8370 Telecommunications for the Deaf [TDD] 848-5000 BUSINESS Action Center (BEDT 586-2545 Library (BEDT) 586-2424 Loans (state) 586-2576 Ombudsman (state) 523-4130 Peddler license (CSD) 1112 Kapahulu Ave 733-2540 Registration (CCA) 586-2727 in residential area -possible zoning violation (DPP) 768-8280 Top C Calendar of Events Culture & arts programs, Mayor's 768-6622 Mayor's Performance Hot-line 768-6666 Neal Blaisdell Center & Waikiki Shell (DES) 768-5400 Royal Hawaiian Band 922-5331 Camping permit for City campgrounds. Available online at https://camping.honolulu.gov and Parks Permit Office, Fasi Municipal Building, 650 South King Street (DPR) 768-3440 Camping permits in state parks (DLNR) 587-0300 Car pool/ride sharing (DOT) 587-7433 Cats, registration, spay/neuter or strays (HHS) (From Feb 09 spay/neuter - Animal Care Foundation 396-3333) 946-2187 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 6 of 53 6/13/2014 12:30 PM Cemeteries: National Memorial Cemetery of the Pacific [Punchbowl] 541-1430 State owned (DNLR) 831-6734 Census data for Oahu (DPP) 768-8047 Central Oahu Regional Park (DPR) 676-6982 Certification of new building for occupancy (DPP) 768-8259 Cesspool maintenance contract billing (ENV) 768-3330 Cesspool overflowing, to report 768-7272 Cesspool pumping & per call cost information (M - F, 7 a.m. - 3:30 p.m.) 768-7272 Chamber of Commerce of Hawaii (private) 545-4300 Chickens, feral - service no longer provided Child abuse, to report (HPD) 529-3903 or Dept. of Human Services 832-5300 Child and Family Services (DHS) 521-2377 Child car seat, report nonuse (discontinued) Child Protective Services (DHS) 832-5300 Child labor permit (LIR) Keelikolani Bldg. 830 Punchbowl St. Rm 340 586-8777 Child support enforcement (AG) 692-7060 Child support information (DHS) 587-3700 Chinatown/Downtown Police Substation 79 North Hotel Street 723-3310 Circuit Court (JUD) 539-4333 City Auditor, Office of, James Campbell Building, 1001 Kamokila Boulevard, Suite 216, Kapolei, Hawaii 96707 The Office of the City Auditor is an independent audit agency created to strengthen the auditing function and ensure that city agencies and programs are held to the highest standard of public accountability. Provides City Council and city management with independent and objective analyses, along with recommendations to help promote accountability, efficiency and effectiveness within Honolulu's city services. Website: http://www1.honolulu.gov/council/auditor Email: oca@honolulu.gov 768-3134 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 7 of 53 6/13/2014 12:30 PM CITY CLERK'S OFFICE 530 S. King Street, Honolulu, HI 96813 Bernice K. N. Mau, City Clerk A branch of the City Council, this agency records the Council's meetings, publishes Honolulu's ordinances, administers Honolulu's elections and provides administrative assistance to the City Council. Website Here email: clerks@honolulu.gov 768-3810 FAX 768-3835 CITY COUNCIL 530 S. King Street, Honolulu, HI 96813 The council has nine members elected by districts for 4 - year terms. They elect one member to serve as chair. The Legislative Branch sets Honolulu's government policies and passes ordinances setting tax rates, user fees and other sources of revenue; establishes the annual budget which allocates funds for Honolulu's services, program and construction projects, and monitors the mayor's administration of city and county operations. The council also establishes by ordinance land use policies for the county. See http://www.honolulu.gov/council/ccl.htm 768-5010 FAX 768-5011 City Council Members PINE, KYMBERLY 768-5001 MARTIN, ERNEST Y. 768-5002 ANDERSON, IKAIKA 768-5003 CHANG, STANLEY 768-5004 KOBAYASHI, ANN H. 768-5005 FUKUNAGA, CAROL 768-5006 MANAHAN, JOEY 768-5007 HARIMOTO, BREENE 768-5008 MENOR, RON 768-5009 Last digit of phone number equals council district number. City Council information (CCL) 768-5010 City Council public hearings (CCL) 768-3811 City jobs (DHR) 768-8536 City store at Ala Moana (private) 955-3075 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 8 of 53 6/13/2014 12:30 PM Civil Defense Advisory Commission (CDA) 723-8960 Civil Defense Information recording (CDA) 527-5372 Civil Defense Agency, Oahu see Emergency Management . Civil Defense, State (DOD) 733-4300 Civil Rights Commission (LIR) 586-8640 Civil Service Commission (DHR) 768-8504 Civil service jobs - state (HRD) 587-0977 Claims against the city (COR) 768-5222 Clean Air Branch (HLTH) 586-4200 Clean Water Branch (HLTH) 586-4309 Cluster housing permits (land use) (DPP) 768-8013 Coastal Zone Management (land use) (DPP) 768-8013 Commercial Drivers License (CSD) 487-5534 Commercial Fishing License (DLNR) 587-0109 COMMUNITY SERVICES DEPARTMENT 715 S. King Street, Honolulu, HI 96813 Housing Assistance Branch, 842 Bethel St. Pamela Witty-Oakland, Director This department identifies social needs, outside sources of funding, and designs or administers assistance programs. Its projects include assisting low - income residents to afford housing and a job training program, WORKHAWAII, several service programs for the elderly, and programs for children, youths, the homeless and others who are in need of special assistance programs. Webpage Here 768-7762 FAX 768-7792 Community Beautification (DPR) 523-4750 Community Development Block Grants (BFS) 768-3930 Community plans/planning (DPP) 768-8053 Community Recreational Garden (DPR) 522-7063 Complaints about City government (CSD) 768-4381 Computer Address for City & County of Honolulu: http://www.honolulu.gov/ Computer Recycling [tax deductible] (private) 521-2259 Concessions on city property (DES) 768-5409 Congressional Members - Hawaii Gabbard, Tulsi (Representative) 541-1986 Hanabusa, Colleen (Representative) 541-2570 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 9 of 53 6/13/2014 12:30 PM Hirono, Mazie (Senator) 522-8970 Shatz, Brian E. (Senator) 523-2061 Conditional [land] Use Permit (DPP) 768-8021 Conservation violations recording (DLNR) 587-0077 Construction & subdivision inspection (DPP) 768-8102 Consumer complaints Better Business Bureau (private) 536-6956 Complaint hot-line (CCA) 587-4272 Consumer credit counseling (private) 973-7133 Contractor licensing (CCA) 586-2700 Controlled substance certification (DPS) 587-1200 Convention center, State of Hawaii 943-3500 Conventions -- Neal Blaisdell Center (DES) 768-5400 Cooperative Road Patrol & Fleet Safety (DTS) 768-8329 Corrections Division (DPS) 587-1222 Coroner - Medical Examiner 768-3090 CORPORATION COUNSEL DEPARTMENT 530 S. King Street, Honolulu, HI 96813 Donna Y. L. Leong, Corporation Counsel The Corporation Counsel serves as the legal advisor and representative of the Honolulu government. The deputies draft ordinances and contracts, render legal opinions and defend the city in court. Webpage Here 768-5193 FAX 768-5105 COUNCIL SERVICES, OFFICE OF 530 S. King Street, Honolulu, HI 96813 Charmaine T. Doran, Director This agency serves as the research and advisory arm of the City Council. Webpage Here 768-3849 FAX 550-6149 County Pension Board (BFS) 768-3901 County Registrar - Bureau of Conveyance (DLNR) 587-0314/0147 Corps of Engineers, U.S. Army 438-1331 Court, Circuit (JUD) 539-4910 Court, Supreme (JUD) 539-4919 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 10 of 53 6/13/2014 12:30 PM Court, U.S. 541-1300 Courts, District (JUD) 539-4400 Ewa 534-6900 Honolulu (Traffic Violations Bur.) 538-5500 Koolaupoko-Koolauloa 534-6300 Small Claims 538-5151 Wahiawa 534-6200 Waialua 534-6200 Waianae 954-8575 Crane Playground (DPR) 733-7364 Credit Union, C&C Employees (private) 531-3711 Crestview Community Park (DPR) 671-4838 Criminal history checks (AG) 587-3106 Criminal Injuries Compensation Commission (state) 587-1143 Criminal Justice Data Center (AG) 587-3100 Criminal records, purge, employment check (AG) 587-3100 Criminal records, traffic (JUD) 538-5500 Culture and arts programs at Honolulu Hale, Mission Memorial Auditorium and Fasi Civic Center (MO) http://www1.honolulu.gov/moca/ 768-6622 Culture and Arts Commission (MO) 768-6622 Culture and arts programs at City Parks (DPR) 768-3041 CUSTOMER SERVICES DEPARTMENT Mission Memorial Building 550 S. King Street Honolulu, HI 96813 Sheri T. Kajiwara, Director This agency answers inquiries and complaints relating to Honolulu government's policies, programs and operations; issues news releases and other government information. CSD provides a government printing services operation, and administers the, vehicle registration, driver and business licensing, handicap parking permits and park use permits. These and other services are provided by the Satellite City Hall and the Motor Vehicle, Licensing and Permits divisions. Links - Driver Licensing, Motor Vehicle Registration/Title, Satellite City Halls email: csd@honolulu.gov 768-3392 FAX 768-4386 Customs, US 1-800-733-5996 Top Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 11 of 53 6/13/2014 12:30 PM D Data Center [for census information] (BEDT) 586-2466 Day care: see childcare Dead animal pickup [from residence or city streets] (DFM) Weight limit is 70 pounds. Please see Refuse listing below. Deaf, Telecommunications Device for Civil Defense, Oahu 527-5476 Handi-Van 832-1265 Human Resources Department 527-6300 Customer Services Department 768-3489 Police 529-3400 TheBus 848-5000 Verizon (formerly Hawaiian TEL) 1711 Death certificate, duplicates (HLTH) 586-4533 Deed and property documents (DLNR) 587-0147 Demolition permits for buildings (DPP) 768-8220 DESIGN AND CONSTRUCTION DEPARTMENT 650 S. King Street, Honolulu, HI 96813 Mark Yonamine, P.E., Acting Director Plans, designs and constructs improvements to City streets, buildings, sewers, parks, and related facilities. Includes Civil, Facilities, Mechanical & Electrical, Wastewater, and Land Divisions. Website Here 768-8480 FAX 768-4567 Development Plan amendments (DPP) 768-8051 Diamond Head Complex (DPR) Diamond Head Tennis Center (DPR) 733-7350 971-7150 Disability & Communication Access Board - info: parking permits, access requirements (State of HI) 586-8121 Disabilities, Mayor's Committee on Persons with (DCS) 768-7762 Disabled person Handi-Van pass (THEBUS) 848-4444 Disposal of confidential documents (ENV) 682-1359 Divorce information (JUD) 539-4496 Dogs (also See Hawaiian Humane Society) Dangerous or noisy (HHS or HPD) 946-2187 or 911 Leash law violation (HHS) 946-2187 License (CSD) 532-7710 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 12 of 53 6/13/2014 12:30 PM Neuter or spay - Certificate program temporarily unavailable Number allowed on property (HHS) 946-2187 Dole Playground (DPR) 537-4237 Domestic Violence Clearing House & Legal Hot-line (private) 531-3771 Downtown/Chinatown Police Substation (HPD) 529-3386 Drain cleaning (see district road maintenance) (DFM) Drain connection permits (DPP) 768-8106 Driver abstract (district courts - JUD) 538-5500 Driver Education requirement (JUD) 440-5500 Driver License Revocation (JUD) 534-6800 Driver licensing recorded information (CSD) Mailing Address: City Square Driver License P.O. Box 30340 Honolulu Hawaii 96820-0340 Webpage Here 532-7730 Commercial Driver License Issuance 487-5534 Correspondence Desk 832-2908 Financial Responsibility 532-7740 Downtown, Fort St. Satellite City Hall [re-licensing only] Hawaii Kai Satellite City Hall [re-licensing only} 768-4103 768-4800 Honolulu, 1199 Dillingham Blvd., main office Road test appointments at Honolulu 532-7730 832-4117 Kapolei, 1000 Uluohia Street 768-3100 Koolau, 47-388 Hui Iwa Street 239-6301 Pearlridge Center Satellite City Hall [re-licensing only] 768-5000 Wahiawa, 330 N. Cane Street 621-7255 Waianae Community Center (Mon. & Wed. only), 85-670 Farrington Highway 768-4222 Driveway construction permits (DPP) 768-8220 Dumping, illegal (ENV) 768-3202 Top E Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 13 of 53 6/13/2014 12:30 PM EARLY EDUCATION CENTER 1130 Alapai Street Honolulu HI 96813 Seagull Schools operates the childcare center on the Frank F. Fasi Civic Center grounds. 533-0004 Easements, ownership of (DDC) 768-8733 Economic Development Office (MO) Webpage Here 768-5761 768-4242 Fax Education Department (DOE) 586-3232 Elderly Affairs information and assistance (DCS) 768-7700 Elections, Oahu (CLK) 768-3800 Elections, state 453-8683 Electric pole or wire problems (Private) 548-7961 Electrical code enforcement (DPP) 768-8239 Electrical inspections (DPP) 768-8239 Electrical installation permits (DPP) 768-8220 Elevator inspections (LIR) 586-9141 E-mail: for most employees use first initial and last name @honolulu.gov csd@honolulu.gov EMERGENCY MANAGEMENT, DEPARTMENT (former Civil Defense Agency, Oahu) 650 S. King Street, Honolulu, HI 96813 Melvin Kaku, Director Prepares and implements disaster or emergency situation plans including issuing appropriate warnings for Oahu as the county branch of the State Civil Defense Division. Coordinates disaster assistance programs. Civil Defense Information recording (CDA) Website Here 723-8960 FAX 524-3439 527-5372 EMERGENCY SERVICES DEPARTMENT (Ambulance and lifeguard services) 3375 Koapaka Street, Honolulu, HI 96819 Mark K. Rigg, Director Under contract to the State of Hawaii, the EMS Division provides pre-hospital 723-7809 FAX 833-3934 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 14 of 53 6/13/2014 12:30 PM emergency medical care and emergency ambulances services. The department includes the Ocean Safety and Lifeguard Division. Website Here Employee Counselor, City (DHR) 768-8580 Employee (C&C) medical examinations (DHR) 522-7024 Employee, equal treatment or sexual harassment complaints (DHR) 768-8502 Employment - work skills training (DCS) 843-0733 Employment, Honolulu City (DHR) 768-8536 Employment practices law (LIR) 586-8777 Employees Retirement System, state & county (B&FD) 586-1660 Employment, State Employment Service Office (LIR) 586-8711 State job information (HRD) 587-0977 Non-state jobs (LIR) 586-8700 Training (LIR) 586-8700 Enchanted Lake Playground (DPR) 266-7665 ENTERPRISE SERVICES DEPARTMENT 777 Ward Avenue, Honolulu, HI 96814 Gerald H. Saito, Director Manages the Neal Blaisdell Center, the Waikiki Shell, the Honolulu Zoo, the golf courses and all concessions contracted to the city. Website Here 768-5400 FAX 527-5499 Environmental Concern Line (ENV) 768-3300 Environmental Health Services (HLTH) 453-6671 Environmental impact reviews (DPP) 768-8013 Environmental Quality Control (HLTH) 586-4185 ENVIRONMENTAL SERVICES DEPARTMENT 1000 Uluohia Street, Suite 212, Kapolei, HI 96707 Lori Kahikina, P.E., Director Website Here This department is responsible for refuse and wastewater collection and disposal services. Its main refuse yards are: Honolulu 832-7840 768-3486 FAX 768-3487 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 15 of 53 6/13/2014 12:30 PM Kailua 262-7298 Laie (Koolauloa) 293-5657 Pearl City 455-9644 Wahiawa 621-5241 Waialua/Haleiwa 637-4795 Waianae 697-1178 Equal Employment Opportunities Commission (US) 541-3120 Erosion problems from grading (DPP) 768-8102 Estates, guardianship or probate (JUD) 539-4399 Ethics Commission (COR) 768-7787 Ethics Commission, state (LEG) 587-0460 Ethics violation, city employee (COR) 768-7787 Ethnic recreational & cultural programs (DPR) 768-3007 Ewa Beach Community Park (DPR) 689-0370 Ewa Villages Golf Course (DES) 681-0220 Exceptional tree program (DPR) 672-3383 Excise tax license (TAX) 587-4242 Existing building safety inspections (DPP) 768-8280 Extension service [county extension svc](UH) 956-7138 Top F FACILITY MAINTENANCE, DEPARTMENT OF 1000 Uluohia Street, #215, Kapolei, HI 96707 Ross S. Sasamura, Director and Chief Engineer The department is responsible for maintenance and repair of the city's buildings, streetlights, vehicles and roadways. It administers the public parking lots. Webpage Here 768-3343 FAX 768-3381 Family Court (JUD) 539-4200 Family planning clinics (HLTH) 737-6311 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 16 of 53 6/13/2014 12:30 PM Federal Information Center (US) 1-800-326-2996 Fence construction permits (DPP) 768-8220 Fern Playground (DPR) 832-7809 Film, Honolulu Office (MO) Walea Constantinau 768-6108 768-6102 Fax Financial Report, Annual C&C (BFS) 768-8600 Financial responsibility for drivers [insurance requirements] (CSD) 532-7740 Firearms registration (HPD) 529-3371 Fire burning, complaints about smoke from (HLTH) 586-4200 Fire code plans for buildings (HFD) 723-7094 FIRE DEPARTMENT, HONOLULU 636 South Street, Honolulu, HI 96813 Manuel P. Neves, Fire Chief The Honolulu Fire Department is responsible for the prevention and extinguishing of fires, the protection of life and property from fire and for providing emergency rescues and first aid on Oahu. An appointed Fire Commission hires the fire chief and hears complaints against fire fighters. Web page at http://www.honolulu.gov/hfd/ [E-mail: fire@htdc.org] 723-7101 FAX 723-7111 Fire code plans for buildings (HFD) 723-7094 Fire extinguishing system inspection (HFD) 723-7162 Fire hydrant problems (BWS) 748-5010 Fire Prevention Bureau 636 South St. (HFD) 723-7162 Fire safety inspections (HFD) 723-7162 Fire safety talks (HFD) 723-7163 Fireworks permits (HFD) 723-7162 Fire stations/fire fighters, to contact (HFD) 523-4411 Firing range, Koko Head (DPR) 395-2992 Fishing & hunting permits (DLNR) 587-0072 Flood control projects, Honolulu C & C (DDC) 768-8834 Flood Hazard District regulations (DPP) 768-8098 Development applications 768-8099 Information 768-8098 Variance application 768-8099 Food Bank (private) 836-3600 Food, license to serve (HLTH) 586-8000 Food sanitation (HLTH) 586-8000 Forestry & Wildlife (DLNR) 587-0166 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 17 of 53 6/13/2014 12:30 PM Fort Street Mall Use (Ft. St. Business Improvement District) Fort Street Open Market - 777-9216 441-4995 Fort Street Satellite City Hall (CSD) 768-4103 Foster Botanic Garden (DPR) 522-7060 Foster Care (DHS) 832-5164 Foster Home certification (DHS) 832-5162 Fred Ohrt Museum (BWS) 527-6113 Freeways (DOT) 587-2160 Friends of Honolulu Hale (volunteer program) (DCS) 592-2291 Top G Garden plots, community (DPR) 522-7063 Garnishee wages (JUD) 538-5150 General Excise Tax (TAX) 587-4242 General Plan (DPP) 768-8047 Geographic Information System [GIS] (DPP) 768-8058 Golf Course Division (DES) 733-7383 Golf courses, general information (DES) Website Here 733-7381 Golf course starting time reservations (DES) 733-7386 Governor's Office, State of Hawaii 586-0034 Grading permits (DPP) 768-8102 Graffiti cleanup assistance Bus shelters (TheBus) 848-4500 Drainage canals, sidewalks & streets (DFM) 484-7600 Parks (DPR) 455-3001 Police hotline (HPD Community Affairs) 723-3475 State highway facilities (DOT) 837-8047 Traffic signs & signal boxes (DFM) 484-7644 Water department facilities (BWS) 748-5000 Graffiti hot-line [recording] (MO) 296-9473 Top H Hahaione Playground [staffed only in summer] (DPR) 395-6553 Halawa District Park (DPR) 483-7852 Halawa Gymnasium (DPR) 483-7851 Halawa Xeriscape Garden (BWS) 748-5312 Haleiwa Community and Surf Center (DPR) 637-5051 Hanauma Bay Information recording (DPR) 396-4229 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 18 of 53 6/13/2014 12:30 PM Hanauma Bay Nature Preserve Office (DPR) Hours on first Sunday of October: 6 a.m. - 6 p.m. until April Hours on first Sunday of April: 6 a.m. - 7 p.m. until October Closed Tuesdays. Fees: $1/vehicle; $5 per adult tourist, free for children under 13 and for residents of Hawaii with identification 395-2211 HANDI-VAN, THE [Oahu Transit Services of Honolulu] 811 Middle Street Honolulu, HI 96819 This private company provides transportation to those individuals with handicaps that prevent their using the regular bus service. Users must register and are issued a Handi-Van pass. $2.00 is charged for each trip. The Department of Transportation Services sets service policies and the vender operates the service. Eligibility Center: First Insurance Center, 1100 Ward Avenue, Suite 835 (808) 538-0033 Applicants to go to Eligibility Center. Do not use application forms. Call ahead for requirements. Photo ID Cards will made upon eligibility. Fare coupon purchases (OTS) .........848-4444 TTY 848-4500 New reservations or reservation changes (8 am to 5 pm) ..........................................456-5555 TTY 454-5045 Cancellations (OTS) 24 hours ..........456-5555 TTY 454-5045 Comments / complaints (OTS)...........456-5555 TTY 454-5045 Comments / complaints (DTS)...........768-8300 Lost and found (OTS) Mon - Fri 7:30 am - 4:00 pm .................................................456-5555 TTY 454-5045 456-5555 Fax 454-5090 Handicapped (with a Disability) Services Handi-Cab (private) 524-3866 Handicapped, Mayor's Committee on (DCS) 768-7762 Hawaii Center for Independent Living (private) 537-1941 Hoopono [blind rehabilitation] (DHS) 586-5269 Lanikila Rehabilitation Ctr. & Crafts (DHS) 531-0555 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 19 of 53 6/13/2014 12:30 PM Parking permit issued by satellite city halls (CSD) For information - State Disability and Communication Access Board 586-8121 Statewide Center for Visual & Hearing Impaired (DOE) 733-4999 Harbors, commercial (DOT) 587-2066 Harbor Master, Oahu 587-2070 Harbors, recreational (DLNR) 587-1963 HART - Honolulu Authority for Rapid Transportation (also under Honolulu below) 768-6159 Hauula Community Park (DPR) 293-5564 Hawaii Centers for Independent Living (private) 522-5400 Hawaii Community Development Authority (BEDT) 587-2870 Hawaii Criminal Justice Data Center (AG) 587-3100 Hawaii Kai Satellite City Hall 768-4800 Hawaii Foodbank (private) 836-3600 Hawaii FYI (B&FD) 586-1940 Hawaii Government Employees Assn. (private) 536-2351 Housing and Community Development (HCD) 832-6060 Hawaii Labor & Industrial Relations Appeals (LIR) 586-8600 Hawaii Labor & Industrial Relations Wages Div. (LIR) 586-8777 Hawaii Labor Relations Board (LIR) 586-8610 Hawaii Materials Exchange (private) 586-8143 Hawaii Patrolling Authority (DPS) 587-1290 Hawaii Services on Deafness (private) 945-3533 Hawaii Visitors & Convention Bureau (private-state) 923-1811 Hawaiian Affairs Office (OHA) 594-1888 Hawaiian Home Lands (state) 620-9500 HAWAIIAN HUMANE SOCIETY 2700 Waialae Avenue, Honolulu, HI 96826 Under contract to the city, the Humane Society pound services. Website Here 946-2187 Hawaiian Electric, trouble calls (private) 548-7961 Hawaiiana programs (DPR) 266-7655 Hazardous Materials [toxic chemicals, paint, oil, etc.] Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 20 of 53 6/13/2014 12:30 PM Emergency response (HLTH) 586-4249 Information about (HLTH) 586-4226 Hazardous materials disposal (ENV) info@opala.org 768-3401 Hazardous materials spill (US Coast Guard) 541-2068 Hazardous waste dumping in sewers (ENV) 768-3300 Household hazardous waste disposal (ENV) 768-3201 [recording for after hours] 768-3300 Head Start - Honolulu Community Action (private) 488-5630 Heeia Neighborhood Park (DPR) 233-7330 Highway maintenance, state (DOT) 831-6713 Hiking Information (DLNR) 587-0300 Historic, cultural & scenic districts [special land use controls] (DPP) 768-8012 Ho'ala Project (DCS) 587-3850 Hoaeae Community Park (DPR) 676-8832 HoLIS [GIS data base] (DPP) 768-8058 Home, vacation, lodging rental land use certificate (DPP) 768-8111 Homeless, Unsheltered Office of Housing (MAY) State Homeless Services Waikiki Health Ctr. Care-A-Van (to report unsheltered person for assistance on Oahu) 768-4687 586-7082 791-9359 Emergency Shelters Institute for Human Services Lighthouse Outreach Center Next Step Shelter 845-7052 680-0823 922-4790 Honolulu Authority for Rapid Transportation (HART) 1099 Alakea Street, Suite 1700 Honolulu, Hawaii 96813 Daniel Grabauskas, CEO/Executive Director Website Here 768-6159 Honolulu C&C Employees Credit Union (private) 531-3711 Honolulu City Lights (Culture and the Arts) 768-6622 Honolulu Community Action Program (private) 521-4531 Head Start Division 832-2522 Honolulu Film Office (MO) 527-6108 Fax 527-6102 Honolulu Geographical Information System (DPP) 768-8058 Honolulu government information (CSD) 768-4385 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 21 of 53 6/13/2014 12:30 PM Honolulu Municipal Television (CSD) 523-4332 Honolulu Police--see police HONOLULU RESOURCE RECOVERY VENTURE (see HPOWER) Ogden Martin Systems 91-174 Hanua Street, Kapolei, HI 96707 Operates for the city the H-POWER plant that burns refuse to produce electricity. Honolulu Zoo information [recording] (DES) 971-7171 Honolulu Zoo administration (DES) 971-7174 Ho'omaluhia Botanic Garden (DPR) 233-7323 House inspection (DPP) 768-8118 House moving permit (DTS) 768-8387 House numbering (DPP) 768-8220 Housing buy back - city built (BFS) 768-8652 Housing codes (DPP) 768-8118 Housing for the elderly (DCS) 768-7700 Housing, Mayor's Office of 530 South King St., Rm. 306 Honolulu, Hawaii 96813 Website Here 768-4687 Fax 768-4242 Housing project management (DFM) 478-9584 Housing rental assistance - Section 8 (DCS) 768-7096 Housing, repair loans (DCS) 768-7076 Housing, State government (HCD) 587-0597 H-POWER, Honolulu Resource Recovery Venture 682-2099 H-POWER (Refuse Div. staff) (ENV) 768-5455 HUMAN RESOURCES DEPARTMENT 650 S. King Street, Honolulu, HI 96813 Carolee C. Kubo, Director This department administers the recruitment program to fill job vacancies; establishes a comprehensive personnel management program; administers job safety and training programs; administers the worker's compensation program, and handles collective bargaining negotiations and labor contracts. It conducts physical examinations of job applicants and certain employees. Website Here 768-8500 Fax 527-5563 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 22 of 53 6/13/2014 12:30 PM Humane Society, Hawaiian (private) 946-2187 Hunter Education (DLNR) 587-0200 Hunting license (DLNR) 587-0166 Hurricane information recording (CDA) 527-5372 Top I Immigration & Naturalization Services (U.S.) 532-3721 Identification card, state (AG) 587-3111 Illegal burning (Fire Dispatch) 523-4411 Illegal dumping 768-3203 Improvement district assessments (BFS) 768-3901 Industrial Wastewater Discharge Permit (DPP) 768-8197 Information on state government (GOV) 586-2211 INFORMATION TECHNOLOGY DEPARTMENT 650 S. King Street, Honolulu, HI 96813 Mark D. Wong, Director and Chief Information Officer This agency plans, coordinates and directs the city government's computer operations. It manages a centralized data processing system, the city's web site, and provides coordination and assistance to agencies with their computer systems. 768-7684 Fax 768-7807 Infrastructure planning (DPP) 768-8101 Institute for Human Services (private) 845-7150 Insurance Commissioner (CCA) 586-2790 Insurance Risk Manager (BFS) 768-3859 Internet, C & C home page http://www.honolulu.gov/ Internal Revenue Service (US) 800-829-1040 Iolani Palace tours (private) 522-0832 Top J Job Information, City Government (DHR) 768-8536 Job employment service (LIR) 586-8700 Job information state government (HRD) 586-8700 Judiciary, State (JUD) Circuit Court 539-4400 Disciplinary Counsel 521-4591 Family Court 539-4400 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 23 of 53 6/13/2014 12:30 PM Law Library 539-4964 Small Claims Court 538-5151 Traffic Court 538-5500 Judiciary Information (JUD) 539-4910 Junk your own vehicle (CSD) 532-4325 Top K Kahala Recreation Center (DPR) 733-7371 Kahaluu Community Park (DPR) 239-8726 Kahuku Golf Course (DES) 293-5842 Kahuku District Park (DPR) 293-5116 Kahuku Police Substation, 56-470 Kamehameha Hwy. 723-8650 Kailua Police Station, 219 Kuulei Road 723-8838 Kailua District Park (DPR) 266-7652 Kailua Swimming Pool (DPR) 266-7661 Kaimuki Gymnasium (DPR) 733-7352 Kaimuki Community Park (DPR) 733-7351 Kaiser Pool (DPR) 396-9482 Kakaako development (HCDA) 587-2870 Kalaeloa Police substation (HPD) 682-0528/0164 Kalakaua Recreation Center (DPR) 832-7801 Kalama Beach Park (DPR) 266-7654 Kalihi (Fred Orht) water museum (BWS) 748-5312 Kalihi-Kapalama Satellite City Hall (CSD) 768-4500 Kalihi Police Substation, 1685 Kamehameha IV Road 723-8207 Kalihi Uka Playground (DPR) 832-7807 Kalihi Valley District Park (DPR) 832-7811 Kalihi Valley Swimming Pool (DPR) 832-7814 Kamehameha Parade, King (DAGS) 586-0333 Kamehameha Playground (DPR) 832-7819 Kamamalu Community Center (DPR) 522-7044 Kamiloiki Community Park (DPR) 395-5314 Kamokila Community Park (DPR) 682-4161 Kaneohe Community & Senior Center (DPR) 233-7317 Kaneohe District Park (DPR) 233-7308 Kaneohe Community Park (DPR) 233-7330 Kaneohe Police Station, 45-270 Waikalua Road 723-8640 Kaneohe: Windward City Satellite City Hall (CSD) 768-4100 Kaneohe Swimming Pool (DPR) 233-7311 Kanewai Community Park (DPR) 733-7366 Kanewai Swimming Pool (DPR) 733-7365 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 24 of 53 6/13/2014 12:30 PM Kapaolono Community Park (DPR) 733-7370 Kapaolono Swimming Pool (DPR) 733-7369 Kapiolani Park Maintenance Office (DPR) 733-7389 Kapiolani Park Bandstand (DPR) 971-2525 Kapiolani Regional Park, Queen (DPR) 971-2525 Kapolei Community Park (DPR) 671-0561 Kapolei Hale, 1000 Uluohia Street 768-3343 Kapolei Building Permits Office (DPP) 768-3126 Kapolei Drivers License Office (CSD) 768-3100 Kapolei Satellite City Hall (CSD) 768-3400 Kapolei Police substation 1100 Kamokila Blvd 723-8400 Kapunahala Neighborhood Park (DPR) 233-7316 Kauluwela Playground (DPR) 522-7042 Keehi Lagoon Park (DPR) 831-7111 Keiki Car Seat Hotline (HPD/PVT) 538-3334 Kilauea Gym (DPR) 733-7356 Kilauea District Park (DPR) 733-7355 King Kamehameha I Celebration Commission (DAGS) 586-0333 Koko Head Complex (DPR) 395-3407 Koko Head District Park (DPR) 395-3096 Koko Head Gymnasium (DPR) 395-5189 Koko Head Shooting Complex (DPR) 395-2992 Kualoa Regional Park (DPR) 237-8525 Top L Lanakila Playground (DPR) 832-7820 Land Court (JUD) 539-4777 Land management - sale, lease, etc. (BFS) 768-3938 Land management, state (DLNR) 587-0446 Landslide/hillside stability problems, state (DLNR) 587-0446 Land survey, C&C lands (DDC) 768-3950 LAND USE INFORMATION, PERMITS AND REGULATIONS, Oahu (DPP) Cluster housing 768-8013 Conditional Use Permits 768-8021 Environmental impact review 768-8013 Existing use permits - non-residential 768-8041 Existing use permits - residential 768-8031 Flood zone variances 768-8099 Land, C&C ownership and use of (DDC) 768-3950 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 25 of 53 6/13/2014 12:30 PM Land use information 768-8252 Land Use Ordinance, to buy copies of (CSD) 768-3760 Land use violations, Complaints/investigation 768-8118 Fines, civil 768-8111 Non-conforming use certificates (for transient vacation units & bed/breakfast homes) 768-8111 Park dedication requirement 768-8099 Plan review use permits 768-8013 Planned development - housing permits 768-8013 Shoreline setback variances 768-8013 Site plan review permits 768-8041 Special design district permits 768-8013 Special management area permits 768-8013 Special use permits (state) 768-8041 Subdivision/consolidation of land 768-8099 Zero lot line site plan approval 768-8099 Zone changes (rezoning) 768-8041 Zoning adjustment permits 768-8021 Zoning variances 768-8252 Zoning waivers for governments & public utilities 768-8252 Landfill (ENV) Landfills 768-3401 Waimanalo Gulch (private-contract: Waste Management) 668-2985 Landlord-Tenant code (CCA) 586-2634 Lanikila Health Center (HLTH) 832-5757 Lawline [recording] (JUD) 528-5257 Leasehold conversion by City & County (DCS) 592-2290 Legal Services Complaints against lawyers (JUD) 521-4591 Elder Law Program (UH) 956-6544 Hawaii Bar Association (private) 537-1868 Hawaii Lawyers Care (private) 521-7740 Legal Aid Society of Hawaii (private) 536-4302 Legislative Reference Bureau (LEG) 587-0700 Legislators, State of Hawaii 586-2211 Lehua Community Park (DPR) 453-7558 Library, municipal reference is closed (call for appointment) (CSD) 768-3765 Library, State (DOE) 586-3500 Licenses City licensing see Business, Drivers or Motor vehicle 532-7700 Care Homes (HLTH) 586-4100 Child Care (DHS) 587-5266 Contractors (CCA) 586-2700 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 26 of 53 6/13/2014 12:30 PM Mechanics (CCA) 586-2701 Nursing (CCA) 586-2695 Professional & vocational (CCA) 586-3000 Lifeguards, Honolulu (HESD) Website Here 723-7861 Liquor Commission, Honolulu (BFS) 711 Kapiolani Boulevard, Suite 600, Honolulu, Hawaii 96813 The commission issues licenses, sets and enforces regulations, and hears complaints about business with liquor licenses. Email: liquor@honolulu.gov 768-7355 Fax 591-2700 Complaint (recording, 24-hour line) 768-7363 Employee registration (recording) 768-7300 Business liquor license 768-7323 Litter at bus stops (TheBus) 848-4500 Litter, clean-up programs (DPR) 768-3007 Livestock lost or loose (DPR) (call 911 - HPD dispatch, if dangerous or an emergency.) 971-7195 Living wills information (DCS) 768-7700 Loading zone permits (CSD) or call any SCH 532-7710 Loans, home improvement (DCS) 51 Merchant St Kapolei Hale, 1000 Uluohia St 768-7076 768-3240 Long term care (DHS) 586-5545 LOST AND FOUND: on buses (TheBus) 848-4444 in Frank F. Fasi Civic Center area (DFM) 523-4528 Police (HPD) 529-3283 Top M Ma'ili Community Park (DPR) 696-4766 Makaha Valley Community Park (DPR) 695-9466 Makakilo Community Park (DPR) 672-8465 Makakilo Swimming Pool (DPR) 672-3840 Makalapa Playground (DPR) 483-7857 Makalena, Ted Golf Course (DES) 675-6052 Makiki District Park (DPR) 522-7082 Makiki Library (private) 522-7076 Makiki Swimming Pool (DPR) 521-4802 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 27 of 53 6/13/2014 12:30 PM Makua Alii Senior Center (DPR) 973-7258 Manana Neighborhood Park Pool (DPR) 453-7556 MANAGING DIRECTOR OFFICE 530 S. King Street, Honolulu, HI 96813 Ember Lee Shinn, Managing Director Georgette T. Deemer, Deputy Managing Director By Charter, the managing director is the principal management aide to the mayor and serves as acting mayor when the mayor is out of state, resigns or dies. The staff is to evaluate the management and performance of the executive agencies, set standards of administrative practice, and assist the mayor as required. The mayor appoints the staff and the director is confirmed by the City Council. 768-4275 Fax 768-4242 Manoa Gymnasium (DPR) 988-0513 Manoa Swimming Pool (DPR) 988-6868 Manoa District Park (DPR) 988-3136 Maps: (see also TheBus, GIS and other web pages) Bus routes (TheBus) 848-4500 Council district (CLK) 768-3800 Flood zones (DPP) 768-8013 Geographical Information System [G.I.S.] (DPP) 768-8058 Tax maps (BFS) 768-3799 Marriage license recording (HLTH) 586-4533 Marriage records (HLTH) 586-4533 Maunalani Playground (no office) (DPR) 768-3003 MAYOR 530 S. King Street, Room 300, Honolulu, HI 96813 email: mayor@honolulu.gov Kirk Caldwell, Mayor The mayor is the chief executive of the City and County of Honolulu. He is elected to a 4-year term and appoints the managing director and most other agency heads. The mayor submits proposed laws (bills) to the City Council and may approve or disapprove (veto) bills passed by the council. If seven members of the council vote again for a vetoed bill, it will become law. Webpage Here 768-4141 FAX 768-5552 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 28 of 53 6/13/2014 12:30 PM Mayors, other counties Hawaii Mayor 808-961-8211 Kauai Mayor 808-241-6300 Maui Mayor 808-243-7855 Mayor's Performance Hot-line [recording] 527-5666 McCoy Pavilion Manager (DPR) 768-4611 McCully Gymnasium (DPR) 973-7271 McCully District Park (DPR) 973-7271 McCully Swimming Pool (DPR) 973-7271 MEDICAL EXAMINER DEPARTMENT 835 Iwilei Road, Honolulu, HI 96817 Dr. Christopher Happy, Director The medical examiner (elsewhere often called the coroner) is charged with the responsibility for investigating the causes of violent deaths and those deaths that occur suddenly or unexpectedly when the individual was in apparent good health. Website Here 768-3090 FAX 768-3099 Mediation Center of the Pacific (private) 521-6767 Mental health & substances abuse emergency assistance 247-2191 Mililani District Park (DPR) 623-5258 Military Telephone information (US) 449-7110 Minimum wage & overtime law enforcement (LIR) 586-8755 Missing persons (HPD) 529-3885 Moanalua Playground (DPR) 831-7105 Moanalua Swimming Pool (DPR) 831-7106 Moped license (CSD) 733-2540 Morgue (MED) 768-3090 MOTOR VEHICLE LICENSING [recording] (CSD) 1031 Nuuanu Avenue 2 nd floor PO Box 30330, Honolulu 96820-0330 (Satellite City Halls handle all walk-ins) Website Here 532-7700 Financial responsibility 532-7740 Motor Vehicle Control (1112 Kapahulu Ave) 733-2530 Motor vehicle inspections (1112 Kapahulu Ave) 733-2530 New registrations 532-4324 Out-of-state registration 532-4324 Ownership transfers 532-4324 Registration renewals 532-4325 Motor vehicle safety check for commercial vehicle (DOT) 692-7661 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 29 of 53 6/13/2014 12:30 PM Motor vehicle safety check inspectors (CSD) 1112 Kapahulu Ave 733-2542 Municipal landfills see Landfills for more details) 768-3401 MUNICIPAL PARKING Frank F. Fasi Civic Center Garage (DFM) 523-4528 Parking lots (city) (DFM) 768-3369 Parking meter enforcement (HPD) 832-7834 Parking meter maintenance, (HPD) 832-7834/832-7836 Parking rates and hours (DFM) 768-3369 Municipal Reference Center Archives (CSD) 768-3765 Municipal Reference Center (CSD) 768-3765 Top N Name change (LTGOV) 586-0255 Nanakuli Beach Park (DPR) 668-1137 Narcotics, vice complaints (HPD) 529-3101 Narcotics enforcement - state (DPS) 587-1200 National Memorial Cemetery of the Pacific (US) 541-1430 National Park Service, local office (US) 541-2693 Neal Blaisdell Center (DES) Website Here 768-5400 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 30 of 53 6/13/2014 12:30 PM Box Office recording 768-5252 Neal Blaisdell Park (DPR) 483-7862 Negligence claims against the city (COR) 768-5222 Neighborhood Board information (MO) Website Here 768-3710 Neighborhood Commission (MO) 768-3710 Neighborhood mediation - Mediation Center of the Pacific (private) 521-6767 Newsstand permits, location complaints (CSD) 534-1034 No smoking law - Honolulu (CLK) 768-3822 Noise problems from Air conditioners (DPP) 768-8259 Construction/equipment/air conditioners (HLTH) 586-4700 Individuals - police 911 Liquor-licensed premises (LIQ) 768-7331 Liquor-licensed premises - after hours: 768-7363 Vehicles or public property - police 911 Notary Public license (AG) 586-1218 Top O Oahu Civil Defense Agency: Dept. of Emergency Managemnet (DEM) 723-8960 Oahu Metropolitan Planning Organization 587-2015 OAHU TRANSIT SERVICES OF HONOLULU, INC. 811 Middle Street, Honolulu, HI 96819 . This private, nonprofit corporation operates TheBus and The Handi-Van systems for the City. It provides the bus drivers and mechanics to maintain the buses. The staff also process and issue all types of bus passes and provide bus routing information. The Department of Transportation Services 848-4400 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 31 of 53 6/13/2014 12:30 PM determines the number of buses, their routing and the location of bus stops. http://www.thebus.org/ Oahu Work Links [formerly WorkHawaii] (DCS) 843-0733 Occupancy, new buildings (DPP) 768-8259 Occupational Safety & Health [OSHA- state] (LIR) 586-9100 OSHA - federal (US) 541-2685 Ocean Recreation DPR Dist. (DPR) 373-8013 Ocean Safety Office [lifeguards] (ESD) 922-3888 Office of Hawaiian Affairs (OHA) 594-1888 Ohana (family) housing permits (DPP) 768-8013 Oil large quantities, dispose of (private) 834-1444 Oil spill in ocean (USCG) 541-2068 Ombudsman's Office (LEG) 587-0770 One Stop Permit Shop Open Market, People's (see under People's...) 522-7088 Ordinances, City and County (CLK) 768-5822 Out -of-state vehicle registration (CSD) 532-4324 Oversize & overweight vehicle permit (DTS) 768-8392 Ownership of C & C streets, roads and highways (DDC) 768-8732 Top P Pacific Palisades Community Park (DPR) 453-7557 Paint disposal (ENV) 768-3201 Paki Hale (DPR) 971-2504 Paki Communit Park (DPR) 733-7368 Pali Golf Course (DES) 266-7612 Palolo Valley District Park (DPR) 733-7358 Palolo Gymnasium (DPR) 733-7363 Palolo Swimming Pool (DPR) 733-7362 Papakolea Playground (DPR) 522-7048 Parade permits (DTS) 768-8391 Parent and Child Center of Hawaii (private) 847-3285 Park, adopt a (DPR) 768-3007 Park and Ride facilities (DTS) 768-8378 Park dedication requirement information (DPP) 768-8099 Parking lots, municipal (DFM) 768-3369 Parking meters Enforcement (HPD) 832-7834 Maintenance, parking meter 832-7836 Parking rates and hours 768-3369 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 32 of 53 6/13/2014 12:30 PM PARKS AND RECREATION DEPARTMENT 1000 Uluohia Street, Kapolei, HI 96707 Internet: www.honolulu.gov/parks Michele K. Nekota, Director The department plans, constructs, maintains and operates parks and recreational facilities; develops and administers cultural, recreational and other leisure-time activities; operates and beautifies with plants public streets, malls and other facilities. 768-3001 Fax 768-3053 General information 768-3003 Honolulu Botanical Gardens Division 522-7052 Urban Forestry Div. (trees) 971-7151 Park Maintenance East Honolulu (Dist. 1) 373-8015 West Honolulu (Dist. 2) 522-7073 Leeward Oahu (Dist. 3) 675-6031 Windward Oahu (Dist. 4) 233-7300 Park Maintenance & Recreation Services Div. 768-3007 Park use permits 768-3440 Parks and Recreation District offices: District I Office (Makapuu to McCully) 373-8013 District II Office (Makiki to Aiea) 522-7070 District III Office (Leeward) 671-0561 District IV Office (Windward) 233-7300 District V (Central) 677-8849 Recreation Support Services 768-3932 Parks, state (DLNR.) 587-0285 Permits 587-0300 Parole Office (DPS) 587-1290 Passport Agency (US) 522-8283 Pauahi Recreation Building (DPR) 527-6752 Payroll, City & County (BFS) 768-8600 Pearl City District Park (DPR) 453-7550 Pearl City Police Substation, 1100 Waimano Home Road 723-8800 Pearl City Swimming Pool (DPR) 453-7552 Pearl City Urban Garden Center (UH) 453-6059 Pearlridge Satellite City Hall (CSD) 768-5000 Peddler (business) license (CSD) 1112 Kapahulu Avenue 733-2540 People's Open Markets, 1527 Keeaumoku Street (DPR) 522-7088 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 33 of 53 6/13/2014 12:30 PM Monday - Honolulu Area Manoa Valley District Park, 2721 Kaaipu Avenue, 6:45 - 7:45 a.m. Makiki District Park, 1527 Keeaumoku St., 8:30 - 9:30 a.m. Mother Waldron Neighborhood Park, 525 Coral St., 10:15 - 11:00 a.m. Fasi Municipal Building Parking Deck, Alapai and Beretania Sts., 11:45 - 12:30 p.m. Tuesday - Leeward & Central Area Waiau District Park, 98-1650 Kaahumanu St., 6:30 - 7:30 a.m. Waipahu District Park, 94-230 Paiwa St., 8:15 - 9:15 a.m. Wahiawa District Park, N. Cane and California Ave., 10 - 11 a.m. Mililani District Park, 94-1150 Lanikuhana Ave., 11:45 - 12:30 p.m. Wednesday - Honolulu Area Palolo District Park, 2007 Palolo Ave., 6:30 - 7:30 a.m. Old Stadium Park, 2237 South King St., 8:15 - 9:15 a.m. Queen Kapiolani Park, Paki/Monsarrat Sts., 10 - 11 a.m. Thursday - Windward Oahu Waimanalo Beach Park, 41-741 Kalanianaole Hwy. 7:15 - 8:15 a.m. Kailua District Park, 21 S. Kainalu Drive, 9 - 10 a.m. Kaneohe District Park, 45-660 Keaahala Rd., 10:45 - 11:45 a.m. Friday - Leeward Oahu Halawa District Park, 99-795 Iwaiwa St., 7 - 8 a.m. Ewa Beach Community Park, 91-955 North Rd., 9 - 10 a.m. Pokai Bay Beach Park, 85-037 Waianae Valley Rd., 11 - 11:45 a.m. Saturday: Kalihi - Hawaii Kai Kamehameha Community Park, 1400 Adelaide St., 6:15 - 7:30 a.m. Kaumualii St. (at 700 Kalihi St.) 8:15 - 9:30 a.m. Kalihi Valley District Park, 1911 Kamehameha IV Rd. 10 - 10:45 a.m. Salt Lake Municipal Parking Lot, 5337 Likini St., 11:15 - noon Hawaii Kai's Park and Ride Lot on Keahole St., 1 - 2 p.m. Sunday - Kapolei and Royal Kunia Kapolei Community Park, 91-1049 Kamaaha Loop, 7 - 8:30 a.m. Royal Kunia Park and Ride Facility at Kupuna Loop and Kupuohi Street, from 9:30 to 11:00 a.m. Waikele Community Park, 94-870 Lumiaina Street, 11:30 a.m. to 12:30 p.m. Permits are listed under subject headings: Building, business, camping & picnic, fireworks, land Liquor, loading zone, newspaper stand, & street usage Petrie Community Park (DPR) 733-7373 Physical examinations for employees (DHR) 522-7024 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 34 of 53 6/13/2014 12:30 PM Physical fitness/sports programs (DPR) 483-7853 Picnic permits issued by satellite city halls (CSD) 768-3440 Pililaau Community Park (DPR) 696-4442 Plan review use permits [land use] (DPP) 768-8013 Planned housing development permits (DPP) 768-8013 Planning Commission (DPP) 768-8007 Planning data & forecasting (DPP) 768-8053 PLANNING AND PERMITTING DEPARTMENT 650 S. King Street, Honolulu, HI 96813 George I. Atta, FAICP, LEED AP, CEI, Director This agency prepares, revises and administers the General Plan and Development Plans for Honolulu. It also reviews the annual budget proposal for conformance to the General Plan, enforces the land use ordinances and issues building and land use permits. Website Here 768-8000 Fax 527-6743 Plant Quarantine (state - AGR) 586-0844 Plumbing code enforcement (DPP) 768-8242 Plumbing inspections (DPP) 768-8242 Police Commission, Honolulu 1060 Richards Street, Suite 170 547-7580 POLICE DEPARTMENT, HONOLULU 801 S. Beretania Street, Honolulu, HI 96813 Louis M. Kealoha, Police Chief The Honolulu Police Department's jurisdiction includes the Honolulu Police Department continued entire City and County of Honolulu except for military bases. An appointed Police Commission hires the police chief and hears complaints against police officers. For emergency or routine assistance of police officers, call 911 and ask for police dispatch. Telecommunications for the deaf ..................... 529-3400 Internet Web page: www.honolulupd.org/ 723-3327 Fax 529-3327 Arrested persons, information about 723-3284 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 35 of 53 6/13/2014 12:30 PM Complaints about police. Professional Standards Office: off duty behavior, on duty and past 60 days from incident, criminal in nature, or involves civilian employees. webpage here 723-3775 Complaints about police. Police Commission: on duty, within 60 days of incident, and involves misconduct. webpage here 723-7580 Community Affairs (Information) 723-3475 Criminal Investigation Unit 723-3609 Crime Stoppers [recording] (privately funded) 955-8300 DARE coordinator 723-3475 Firearms registration 723-3190 Graffiti, to report [recording] 723-3475 Hire officers for special duty 723-3575 Human Resources 723-7788 Information [a recording after hours] 529-3352 News Media Liaison Office 529-3550 Neighborhood Security Watch program 723-3475 Police Athletic League, (PAL) 723-3475 Records & Identification, Accident reports 723-3258 Traffic Division 723-3413 Vice Division - Narcotics 529-3101 Police substations Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 36 of 53 6/13/2014 12:30 PM Downtown 723-3310 Kailua 723-8838 Kahuku 723-8650 Kalihi 723-8207 Kaneohe 723-8640 Kapolei 723-8400 Pearl City 723-8800 Waianae 723-8600 Wahiawa 723-8700 Waikiki 723-8562 Pollution, investigation & enforcement: Air (HLTH) 586-4200 Beaches, City park (DPR) 732-1800 Noise/radiation (HLTH) 586-4700 Ocean or oil (USCG) 541-2068 Sanitation (HLTH) 586-8000 Streams, illegal dumping in (ENV) If presently occuring call 911 (police) 768-3300 Stream, pollution (HLTH) 586-4309 Population statistics (BEDT) 586-2466 Potholes report [recording] (DFM) 768-7777 State highways 536-7852 Poundmasters (to catch livestock) call Hawaiian Humane Society or 911 (HPD) 946-2187 Prison inmate locator information (PSD) 486-2600 Probation-adult (PSD) 539-4500 Professional & vocational licensing (CCA) 586-3000 Property assessments 842 Bethel St. (BFS) 768-3799 Property ownership, exemptions & tax rates 842 Bethel St (BFS) 768-3799 Property tax collections (Hon. Hale) (BFS) 768-3980 Delinquent payment (Hon. Hale) (BFS) 768-3980 Property tax maps (842 Bethel Street) (BFS) 768-3799 Property tax relief for elderly (Hon. Hale) (BFS) 768-3980 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 37 of 53 6/13/2014 12:30 PM PROSECUTING ATTORNEY DEPARTMENT 1060 Richards Street, 10th floor, Honolulu, HI 96813 Keith Kaneshiro, Prosecuting Attorney Under the prosecuting attorney, who is elected to a 4-year term, the agency prosecutes those who violate all statutes, ordinances and regulations for which there are criminal sanctions within the City and County of Honolulu. Website Here 768-7400 Fax 768-7515 Visitor Assistance Program 547-7422 Bad Check Restitution (Victim) (1-800) 842-0690 Bad Check Restitution (Writer) (1-800) 832-9973 Public Defender (B&F) 586-2200 Public health nursing services (HLTH) 586-4620 Public Information Practices (LTGOV) 586-1400 Public utilities complaints (CCA) 586-2020 Puohala Neighborhood Park (DPR) 233-7316 Pupukea Beach Park (DPR) 638-7213 Purchases/contracts, by the City & County of Honolulu (BFS) Bids - construction 768-3956 Bids - goods 768-3938 Concessions (DES) 523-4594 Contracts 768-3938 Purchase orders 768-8600 Puunui Playground (DPR) 595-2460 Top Q Quarantine Information (AGR) 948-0145 Birds & Plants 586-0844 Dogs & Cats 483-7151 Queen Kapiolani Regional Park (DPR) 971-2525 Quest [Health Quest/Med/Quest] (DHS) 586-5390 Emergency assistance 587-3540 New applications 587-3521 Top R Rat(s) in toilet or sewer lines (ENV) 768-7270 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 38 of 53 6/13/2014 12:30 PM Rail Transit, Honolulu Authority for Rapid Transportation (HART) Rapid Transit Division (DTS) 768-6159 768-6112 Real Property Assessment Division, (BFS) 842 Bethel St. Website Here Real property assessments 768-3799 Real property assessment appeals 768-3799 Real property tax exemptions 768-3799 Real property tax maps 768-3799 Real property tax collections (BFS) 768-3980 Real property tax delinquencies (BFS) 768-3980 Real property tax relief (BFS) 768-3980 Realtors, Honolulu Board of (private) Real Estate Commission (CCA) 732-3000 586-2643 Reconstruction permits, vehicle, 1112 Kapahulu Ave (CSD) 733-2542 Recreation Programs (DPR) Aquatics 483-7855 Arts & Crafts 455-2342 Children & Youth 522-7086 Creative Drama 592-7029 Culture & Arts 522-7045 Hawaiiana 266-7655 Physical Fitness/Sports 483-7853 Senior Citizen 973-7258 Tennis, Ala Moana 592-7031 Tennis, Diamond Head Center 971-7150 Therapeutic Recreation 522-7034 Recycling Program, Refuse Div. (ENV) 768-3200 Red Cross, Hawaii Chapter (private) 734-2101 Bulky Item, Refuse and Recycling Collection (ENV) Website Here For all Oahu neighborhoods 768-3200 Dead animal pickup (DFM) [call 7:45 a.m. - 4:30] p.m.] (Road Maintenance) Aiea-Ewa 455-1725 Honolulu [call 7 a.m. - 2:30 p.m.] 832-7840 Kailua - Waimanalo 262-4346 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 39 of 53 6/13/2014 12:30 PM Kaneohe 247-3553 Koolauloa 293-5657 Wahiawa 621-5241 Waialua/Haleiwa 637-4795 Waianae 768-4310 Refuse Convenience Centers and Transfer Stations (ENV) Locations for dropping off excess household refuse or plant trimmings (up to two pickup loads per day; open 7 a.m. - 6 p.m. every day (private contractor) 768-3401 Ewa, Geiger Road near Kalaeloa entrance 226-2996 Haleiwa, at Kawaika Transfer Station 637-5511 Kapaa, at the old landfill site. 262-4648 Keehi Transfer Station, 606 Middle Street, open to public noon - 6 p.m. 845-1162 Laie, behind the Laie Corporation Yard 293-8714 Wahiawa, 71-129 Wilikina Drive 621-3648 Waianae, off Plantation Road, on old landfill site 696-4203 Waimanalo Gulch Landfill at Koolina, 92-460 Farrington Hwy (scale house) 668-4640 Waimanalo Gulch Landfill at Koolina, 92-460 Farrington Hwy (office) 668-2985 Waimanalo, Hihimanu Street near sewage plant 259-7182 Waipahu, on Depot Road near the Police Academy 676-8878 Refuse collection from businesses (ENV) 768-3410 Registration renewals, motor vehicles (CSD) 532-4325 Regulated industries complaints (CCA) 586-2676 Regulated industries license check (CCA) 586-3000 Rehabilitation Loans, 51 Merchant St. (DCS) Kapolei Hale, 1000 Uluohia St. 768-7076 768-3240 Rental assistance (Section 8), 842 Bethel Street(DCS) 768-7096 Kapolei Hale, 1000 Uluohia Street (DCS) 768-3000 Rental assistance, state (DHS) 832-6040 Resolutions, City Council (CCL) 768-3822 Restraining order, domestic (JUD) 538-5959 Restraining order, temporary (JUD) 538-5151 Retirement System, state & county employee (B&FD) 586-1735 Rezoning applications (DPP) 768-8021 Right-of-way ownership, City and County (DDC) 768-8733 Road maintenance, C&C (DFM) Honolulu - East Oahu areas 768-3621 Kailua - Waimanalo 262-4346 Kaneohe 247-3553 Laie 293-5657 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 40 of 53 6/13/2014 12:30 PM Pearl City 455-1725 Wahiawa 621-5241 Waialua 637-4795 Waianae 768-4310 Ditch maintenance Roadside maintenance 768-3600 Pothole hot-line 768-7777 Roosters, crowing - service no longer provided ROYAL HAWAIIAN BAND 2805 Monsarrat Avenue, Honolulu, HI 96815 Clarke L. K. Bright, Bandmaster Descended from the Kingdom of Hawaii's official band that was established in 1837, the Royal Hawaiian Band serves as the full-time band of the City and County of Honolulu. Write to the Mayor, 530 South King St, Honolulu, HI 96813 to request the band. Regularly scheduled concerts: Kapiolani Park Bandstand at 2 p.m.,Sundays Iolani Palace at 12:15 p.m., Fridays Webpage Here 922-5331 Fax 924-2841 Runaway children (HPD) 529-3915 Top S Safe drinking water (BWS) 748-5030 Safety check information/complaints (CSD) 733-2542 Salt Lake District Park (DPR) 831-7100 Sanitation investigation & enforcement (HLTH) 586-8000 Satellite City Hall Program (CSD) Ten Satellite City Hall locations provide these Services: 1. The sale of monthly passes for TheBus are sold and bus schedules for each satellite's community are stocked; 2. Applications are available for duplicate birth, marriage, divorce and death certificates, child labor permits, city and state civil service jobs, bus pass or parking permit applications for those with disabilities, duplicate motor 768-3798 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 41 of 53 6/13/2014 12:30 PM vehicle registration and ownership titles, license plate/emblem replacement, and social Security card applications 3. Transactions for moped ownership transfers, out-of-state vehicle permits, bicycle ownership transfers, registration renewals are issued for vehicles, safety check sales to inspectors, serial number verification, licenses for: dogs, bicycles and mopeds. 4. Permits issued: moving unlicensed vehicles, and large group picnics, and voter registration, duplicates and certification. Beginning March 9, 2012,camping permits will not be issued at the Satellite City Halls. They will be available online and at the Parks Permit Office at the Fasi Municipal Building. 5. Water and non-delinquent property tax bills may be paid by check, cash or money order. Webpage Here Permanent, Satellite City Hall locations Ala Moana Center, Kona Street side Hours are Monday - Friday: 9 am - 5 pm 768-4300 Pearlridge Shopping Center, Uptown Hours are Monday - Friday: 9 am - 5 pm;(services include driver license renewal and duplicates) 768-5000 Windward City Shopping Center Hours are Monday - Friday 8 am - 4 pm 768-4100 Hours for the following offices are Monday - Friday, 8 a.m. - 4 p.m. Fort Street Mall, 1000 Fort St. (Services includes driver license renewal and duplicates) 768-4103 Hawaii Kai, 6600 Kalanianaole Hwy (Services includes driver license renewal and duplicates) 768-4800 Kalihi-Palama, 1199 Dillingham Blvd. 768-4500 Kapolei, 1000 Uluohia St. 768-3400 Wahiawa, 330 North Cane Street 768-4700 Waianae Satellite and Neighborhood Community Center 85-670 Farrington Hwy. 768-4900 Seals on beach (DLNR.) 587-0077 Search & rescue emergencies in ocean within three miles of beach, ask for Fire Dispatch 911 beyond the three-mile limit (US Coast Guard) 536-4336 Section 8, Rental assistance (DHS) St of HI 832-6040 Section 8, Rental assistance 842 Bethel St (DCS) 768-7096 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 42 of 53 6/13/2014 12:30 PM Section 8, Rental assistance (DCS) Kapolei, 1000 Uluohia St, #118 768-3000 Senior citizen bus pass (TheBus) 848-4444 Senior citizen information (DCS) 768-7700 Senior citizen nutrition program (DCS) 768-7700 Senior citizen recreational programs (DPR) 973-7258 Septic tank overflowing (HLTH) 586-4294 Setback from road requirements (see also Traffic Engineers) 527-6270 Sewage backing up into house (ENV) 768-7272 Sewage odor/noise complaints (ENV) 768-7272 SEWER (Wastewater Management Division, ENV services) Website Here Billing 768-3300 Cesspool pumping 768-7232 Connection Permit (DPP) 768-8210 Construction (DDC) 768-8794 Customer Service 768-3300 Discharge into system 768-7232 Improvement District information 768-8836 Line hookup / location (DPP) 768-8197 Line or manhole problems 768-7272 Treatment plants (see Wastewater Treatement Plants for specific phone numbers) 768-7232 Treatment plant / pump statin problems 847-8307 Sex Abuse Treatment Center (private) 524-7273 Shark sighting, to report (CDA) 523-4121 Shelters, bus (DTS) 527-6014 Sheriff's office (DPS) 538-5660 Sheridan Playground (DPR) 592-7041 Shoreline setback variances (DPP) 768-8013 Sidewalk construction permits (DPP) 768-8220 Sidewalk inspections (DPP) 768-8118 Signs, complaints about (DPP) 768-8151 Sign permits (DPP) 768-8220 Sign, repair & replacement of street (DFM) 768-3638 Signs, illegal (DPP) 768-8151 Small Business Administration (US) 541-2990 Small business information (BEDT) 586-2545 Small Claims Court (JUD) [recording] 538-5151 Smoke from cook fire or imu (HFD) 523-4411 Smoking law information, State (HLTH) Smoking law violations, State (HLTH) 586-4661 586-4613 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 43 of 53 6/13/2014 12:30 PM Smoking ordinance information (CLK) 768-3822 Social Security Administration (U.S.) http://ssa-custhelp.ssa.gov/ 1-800-772-1213 Solid and hazardous waste (HLTH) 586-4226 Spay / neuter certificate program, certificates available at Satellite City Halls and the Hawaiian Humane Society 356-2227 Special design district information and permit (DPP) 768-8013 Special land management area permits (DPP) 768-8013 Speed bumps/humps on public streets (DTS) 768-8324 Sports programs offered by DPR 483-7853 Spouse abuse (state) 841-0822 State Data Center (BEDT) 586-2499 State Civil Defense (DOD) 734-2161 State Fair (Honolulu Jaycees) 536-5492 State highway maintenance (DOT) 831-6703 State identification card (CSD) 532-7730 State Parks - camping (DLNR) 587-0300 State planning (GOV) 587-2807 State procurement office (DAGS) 586-0554 State switchboard (GOV) 586-2211 State taxes (TAX) 587-4242 Forms 587-7572 Stadium Authority, Aloha (DAGS) 486-9555 Status of Women, Honolulu Committee (DCS) 768-7762 Stevenson Recreation Center (DPR) 522-7043 Statistics (BEDT) [recording] 586-2406 Stolen vehicles (HPD) 529-3231 Storm drain or stream, illegal dumping in (ENV) 768-3300 Storm drain improvements (DDC) 768-8795 Storm drain maintenance (DFM) 768-3600 Stream maintenance requests (DFM) 768-7890 Stream pollution (DFM) 768-7890 Street address request (DPP) 768-4058 Street closure permits (DTS) 768-8391 Street light maintenance (DFM) 768-5300 Street maintenance - see road maintenance district offices Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 44 of 53 6/13/2014 12:30 PM Street names (DPP) 768-8099 Street ownership (DDC) 768-8725 Street setbacks (DPP) 768-8220 Street signs, markings, maintenance & coning (DFM) 768-3638 Street signs & markings, request for new or changes to (DTS) 768-8324 Street sweeping requests (DFM) 832-7803 Street Usage Information (DTS) 768-8391 Street tree information and maintenance (DPR) 971-7151 Subdivision or consolidation of land (DPP) 768-8099 Suicide / Crisis ACCESS (DOH) 832-3100 Sunset Beach Neighborhood Park (DPR) 638-7051 Summer Fun program (DPR) 768-3044 Surfer in distress, ask for Fire Dispatch 911 Swanzy Beach Park (DPR) 239-8926 Swimming pool construction permits (DPP) 768-8220 Top T Tax clearance, C&C (BFS) 768-3989 Tax clearance (state) 587-4242 Tax information (state) 587-4242 Tax map keys and house numbers (DPP) 768-8220 Tax payments, real property - see Real property tax 768-3980 Taxi cab business license (CSD) 532-7730 Taxi driver certificate (CSD) 532-7730 Taxi, complaint about (CSD) 532-7730 Taxi stand parking permit (CSD) 532-7710 Ted Makalena Golf Course (DES) 675-6052 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 45 of 53 6/13/2014 12:30 PM Telecommunication For Hearing Impaired [TDD] See Deaf Tennis programs (DPR) 971-7150 Therapeutic recreation (DPR) 768-3027 Toilets, low flush installation rebate (BWS) 748-5041 Towed cars from street, location of (HPD) 529-3111 Traffic abstracts: available from district courts (JUD) 538-5500 Traffic calming methods (DTS) 768-8324 Traffic, construction plans and review (DPP) 768-8078 Traffic engineer, state, Oahu District Office (DOT) 831-6703 Traffic engineers (DTS) 768-8324 Traffic impact (DPP) 768-8078 Traffic information, State (DOT) 587-2160 Traffic Signal malfunction (DTS) 768-8387 Traffic signal, requests for (see traffic engineers) Traffic signal maintenance (DFM) 768-5333 Traffic Violations Bureau [traffic tickets/court] (JUD) 538-5500 Trailer registration/licensing (CSD) 532-4324 Training (employment) for those with special needs (DCS) 843-0733 TRANSPORTATION SERVICES DEPARTMENT 650 South King Street, 3rd Floor, Honolulu, HI 96813 Michael D. Formby, Director Charged with the efficient and safe movement of traffic on city streets, the department also administers the public bus systems that are operated by a private firm, the Oahu Transit Services Co. under contract to it. Website Here 768-8305 Fax 523-4730 Transit (Rail) Honolulu Authority for Rapid Transportation (HART) Transit Division (DTS) 768-6159 768-6112 Transportation, State, information (DOT) 587-2160 Highways Division - maintenance (DOT) 831-6713 Trash -- see Refuse Trees (DPR) Blocking or damaging sidewalk 971-7151 Blocking sidewalk (on private land) (DPP) 768-8118 Donated or relocated 971-7151 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 46 of 53 6/13/2014 12:30 PM Exceptional, registered 522-7060 Planted, trimmed, removed 971-7151 Special tree (Arborist Advisory Committee) 522-7060 Truancy, to report (HPD) 529-3240 Tuberculin Testing (HLTH) 832-5738 Top U Unemployment insurance (LIR) 586-8971 Uniform Commercial Code information (DLNR) 587-0314 University of Hawaii switchboard (UH) 956-8111 Utility pole problems (HECO private) 548-7961 Top V Vacant lot inspections (DPP) 768-8118 Vanpool, Dept. of Transportation (DOT) 596-8267 Variances: Building (DPP) 768-8127 Shoreline setback (DPP) 768-8013 Zoning (DPP) 768-8022 Vector Control (HLTH) 586-8021 Vehicles abandoned (CSD) 733-2530 Vehicle registration (CSD) 532-4325 Veterans Dept., (US) 541-1000 Veterans Services, state (DOD) 587-3000 Victim/Witness Kokua program (PAT) 768-7485 Visitor Assistance Society of Hawaii - VASH (private) 926-8274 Vital Statistics Bureau (HLTH) 586-4539 Volunteer Information & Referral -- ASK2000 (private) 275-2000 Voter information (LTGOV) 453-8683 Voter registration and certification (CLK) Website Here 768-3800 Top W Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 47 of 53 6/13/2014 12:30 PM Wahiawa District Park (DPR) 621-5663 Wahiawa District Park Gym (DPR) 621-6301 Wahiawa Police Substation, 330 North Cane St. 723-8700 Wahiawa Satellite City Hall, 330 North Cane St. (CSD) 768-4700 Wahiawa Swimming Pool (DPR) 621-0857 Wage claim/unpaid wages (LIR) 586-8777 Waialae Complex (DPR) 733-7357 Waialua District Park (DPR) 637-9721 Waialua Swimming Pool (DPR) 637-6061 Waianae Coast Comprehensive Health Ctr. (private) 696-7081 Waianae District Park (DPR) 696-5039 Waianae Police Substation, 85-939 Farrington Hwy. 723-8600 Waianae Satellite City Hall, 85-670 Farrington (CSD) 768-4900 Waiau District Park (DPR) 453-7555 Waikele Community Park (DPR) 678-0871 Waikele Swimming Pool (DPR) 678-0872 Waikiki Health Center (HLTH) 922-4787 Waikiki Development, Office of (MO) 547-7310 Waikiki Historic Trail Walking Tour (Private) 841-6442 Waikiki Police Substation, 2405 Kalakaua 723-8562 Waikiki Shell (DES) 527-5400 Staffed only during events at the shell 924-8934 Waimanalo Beach Park (DPR) 259-9106 Waimanalo District Park (DPR) 259-8926 Waimanalo Gulch Municipal Landfill (ENV/private) 668-2985 Waimanalo Gymnasium (DPR) 259-7436 Waipahu Cultural Garden Park (DPR & private) 677-0110 Waipahu District Park (DPR) 677-4733 Waipahu Police Substation, 94-144 Farrington Hwy. 677-1409 Waipahu Swimming Pool (DPR) 671-7911 Waipio Peninsula Soccer Park (DPR) 678-0593 Warrants (JUD) 538-5665 Waste Management of Hawaii, Inc. Operates the landfill in Waimanalo Gulch at 92-460 Farrington Highway where nearly all C&C refuse is dumped (after recyclables have been removed and the remainder burned in HPOWER). 668-2985 Wastewater Discharge Permts, Industrial (ENV) 692-5593 Wastewater Services Investigator 768-3300 Wastewater treatment plants (ENV): 847-8307 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 48 of 53 6/13/2014 12:30 PM Kahuku 293-1113 Kailua 254-4026 Paalaa Kai 637-9893 Sand Island 847-8300 Wahiawa 621-5098 Waianae 696-7731 Waimanalo 259-7483 Water Commission (DLNR.) 587-0214 Water pollution hotline (ENV) 692-5656 Water pollution investigation & Enforcement (HLTH) 586-4309 Water Resource Management (DLNR.) 587-0214 WATER SUPPLY DEPARTMENT (BOARD OF WATER SUPPLY) 630 S. Beretania Street, Honolulu, HI 96813 Ernest Y.W. Lau, Manager and Chief Engineer The agency provides potable water to Oahu residents. It does everything from drilling the water wells to laying pipe to the homeowner or business property line, and it tests for and maintains water purity. The Board of Water Supply governs this semi-autonomous agency and hires the manager and chief engineer. Five members are appointed by the mayor and confirmed by the city council; the director of the state's Transportation Department and the chief engineer of Honolulu's Public Works Department serve as ex-officio members. The board finances its own operations through water use fees and bond sales. www.hbws.org/ 748-5000 Water supply services Back-flow and cross-connection 748-5470 Billing 748-5020 Broken mains or hydrants and other 748-5000 Chlorination of water 748-5840 Complaints, general and water waste 748-5041 Customer service 748-5030 Start, stop or transfer service 748-5030 Fluoridation of water 748-5840 Line break emergency, M-F, from 7:45 a.m. to 4:30 p.m., select option 1 After hours, weekends and holidays, select option 2 748-5000 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 49 of 53 6/13/2014 12:30 PM Garden, Xeriscape in Halawa 748-5312 Inquiries, General 748-5041 Manhole cover missing over water line 748-5000 Museum or water tunnel tours 748-5312 Meter leak or broken cover 748-5000 New water lines 748-5460 Odor, taste, bacterial testing 748-5840 Tours/classes 748-5312 Transfer water service 748-5030 Turn off water or transfer billing 748-5030 Water conservation Hot Line 748-5041 Water quality 748-5840 Water wagon, request for 748-5000 Water waste Complaints: Board of Water Supply, general complaints 748-5041 City parks and roadway sprinklers Makapuu to Manoa 973-7250 Ala Moana to Aiea 522-7070 Pearl City to Wahiawa 671-0561 Waimanalo to Mokuleia 233-7300 Freeways & state roads (DOT) 831-6703 State buildings & grounds (DAGS) 831-6734 University of Hawaii 956-7134 Webmaster, C&C (DIT) 768-7659 Web site, C & C of Honolulu http://www.honolulu.gov/ Weather Service recording, US 973-4380 Weed & Seed Program 951-1324 Weighing of vehicles certified (private) 842-3181 Weights and Measures Division (AGR) 586-0886 Welfare fraud, to report (state) 587-8444 Welfare general applications (DHS) 586-5250 West Loch Golf Course (DES) 675-6076 Whitmore Community Park (DPR) 622-2420 Wide load street use permit (DTS) 768-8392 Wilson Community Park (DPR) 733-7367 Wilson Tunnel (DOT) 485-6200 Windward Health Center (HLTH) 247-5320 Workers' compensation (LIR) 586-9161 WorkHawaii (Oahu Work Links), 715 S. King St. (DCS) 592-8620 First to Work 587-3850 Hoala Project 587-3850 Kaneohe Branch Office 233-3712 Waialua Branch Office 637-5943 Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 50 of 53 6/13/2014 12:30 PM Waianae Branch Office 696-7067 Top X Xeriscape Garden (BWS) 748-5312 Top Y Youth employment training (DCS) 843-0733 Top Z Zoning (also see Land Use) Board of Appeals 768-8013 Change requests 768-8041 Code enforcement 768-8118 Code enforcement regarding animals (HHS) 946-2187 Information 768-8252 To purchase Land Use Code 768-7366 To read, municipal reference library 768-6734 Variance applications 768-8022 Zoo, Honolulu (DES) Website Here 971-7174 Zoo, information recording (DES) 971-7171 Zoo, educational programs (private) 971-7195 Top List of Acronyms for City and County of Honolulu Departments and Agencies BFS Budget and Fiscal Services Dept. BWS Board of Water Supply (Water Dept.) CCL City Council DEM Department of Emergency Management CLK City Clerk Office COR Corporation Counsel Dept. CSV Council Services Office DCS Department of Community Services CSD Department of Customer Services DDC Design & Construction Department. HESD Emergency Services Dept. ENV Environmental Services, Dept. Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 51 of 53 6/13/2014 12:30 PM DES Enterprise Services Dept. DFM Facilities Maintenance Dept. HFD Fire Dept., Honolulu HART Honolulu Authority for Rapid Transit DHR Department of Human Resources DIT Information Technology Dept. LIQ Liquor Commission MAY Mayor's Office MDO Managing Director's Office MED Medical Examiner Dept. DPR Parks and Recreation Dept. HPD Police Dept., Honolulu DPP Planning & Permitting Dept. PAT Prosecuting Attorney Dept. RHB Royal Hawaiian Band DTS Transportation Services Dept. Acronyms for State Agencies AG Attorney General Dept. AGR Department of Agriculture B&FD Department of Budget & Finance DBEDT Department of Business, Economic Development & Tourism DCCA Department of Commerce & Consumer Affairs DAGS Department of Accounting & General Services DHS Department of Human Services DLNR Department of Land & Natural Resources DOD Department of Defense DOE Department of Education DOT Department of Transportation GOV Office of the Governor Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 52 of 53 6/13/2014 12:30 PM HCD Housing and Community Development DOH Department of Health DHRD Department of Human Resources Development JUD Judiciary Branch LAD Legislative Auditor LEG Legislature DLIR Department of Labor & Industrial Relations LRB Legislative Reference Bureau LTGOV Lieutenant Governor OHA Office of Hawaiian Affairs PSD Department of Public Safety TAX Department of Taxation UH University of Hawaii 2014 CITY AND COUNTY OF HONOLULU OBSERVED HOLIDAY SCHEDULE New Year's Day January 1, Wednesday Martin Luther King, Jr. Day (3rd Monday January) January 20, Monday Presidents' Day (3rd Monday in February) February 17, Monday Prince Jonah Kuhio Day March 26, Wednesday Good Friday (Friday preceeding Easter) April 18, Friday Memorial Day (last Monday in May) May 26, Monday King Kamehameha I Day June 11, Wednesday Independence Day July 4, Friday Statehood Day (3rd Friday in August) August 15, Friday Labor Day (1st Monday in September) September 1, Monday Election Day November 4, Tuesday Veterans' Day November 11, Tuesday Thanksgiving Day (4th Thursday in November) November 27, Thursday Christmas Day December 25, Thursday Prepared by the Department of Customer Services City and County of Honolulu Last Reviewed: Thursday, June 12, 2014 Privacy Statement | Technical Support | Customer Service | Policy | Accessibility | Diversity Statement Copyright 2002-2014 City and County of Honolulu, Hawaii Directory of Government Services, Official Web Site for The City and C... http://www1.honolulu.gov/csd/publiccom/onecall.htm 53 of 53 6/13/2014 12:30 PM