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Good work can change the world

Annual review 2013/14
This report is made possible by
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This is Reach
We bring together like-minded
professional people who want to
share their expertise with voluntary
organisations that find their help
incredibly useful. In fact, those skills are
sometimes vital; game-changing even.
And over the next few years, we will
do much more of this. The big picture is
about increasing the quality, scale and
impact of skilled volunteering across the
UK. Its about the Reach community with
its aspirations, talents and commitment.
2013 was a very positive year for
Reach. We focused on our mission
of connecting people who have
expertise to donate with charities that
need their help. Figures increased
for placements, charities helped and
opportunities registered with us. The
most dramatic rise, however, was in
the number of professionals joining
our register an increase of over
60% on 2012.
We are keenly aware many charities
do not have the full range of expertise
they need on their board and struggle
to recruit trustees with the right skills.
Recognising that cost was sometimes
an obstacle, we decided to make our
main trustee recruitment service free
for all charities with a turnover of
under 1million. This has resulted in
an upsurge in trustee opportunities of
over 150% clearly a popular move!
We also renewed our own board last
year with a new chair, treasurer and
trustee with digital expertise all
from our own volunteer register, I am
proud to say.
This year we are transforming our
service to an online, self-service
model. This will enable us to facilitate
many more placements, allow
charities to secure a much broader
range of help and allow our staff and
volunteers to focus on providing more
individual support where its most
needed. Having secured funding, work
began at the end of 2013 and we hope
to go live in the autumn.
We will also review how we evaluate
the impact of the volunteers we
place: we know that they make a
big difference to their charities, but
we want to get better at measuring
and communicating this. We believe
the benefits that skills-based
volunteering offers to both charities
and prospective volunteers is not
fully recognised and we want to get
the message across to a much wider
audience.
Janet Thorne, CEO
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Introduction
An upsurge in trustee opportunities
Janet Thorne
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Following a challenging year in
2012, Reach refocused and delivered
a strong performance in 2013,
registering 1,296 new roles and
1,692 new volunteers. This was
well above forecast and the targets
we set ourselves. We also made
572 placements in 2013 and saw
significant growth in TrusteeWorks
registrations. We ended 2013 in a
much better position financially than
a year earlier. We are well placed
to capitalise on this in 2014 when
our new interactive website will be
introduced.
Increasingly, our new online presence
will transform Reach, offering our
services to many more volunteers and
charities in a modern and flexible
way better suited to the needs of our
customers. In this way, we will be
able to maximise the support we can
give to the many charities seeking
managerial and other skills that are
volunteered by people still at work or
retired.
When I joined Reach in 2013, I was
excited by the new opportunities to
help voluntary organisations find the
expertise needed to increase their
effectiveness in delivering a wide
range of valued services. In 2014, we
will begin to achieve this vision.
It is a privilege to work with and
represent the dedicated volunteers at
Reach whose contribution underpins
the achievements of the last 12
months and I greatly look forward to
continuing to do so in the year ahead.
Andrew Dent, Chair
Review of 2013
Our new online presence will transform Reach
Our trustees are very impressed with all that Reach has
achieved especially over the last 18 months and they are
excited by the potential of the new web-based platform.
Most of all the Trust appreciates the excellent support that
Reach continues to provide to a large number of small and
not so small charities and wishes to continue to support
Reach with this for the next three years.
Joanna de Havilland
Grants Manager
Tudor Trust
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Andrew Dent (right) with fellow
board member Dominic Tinley
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This was 2013
2,479 volunteer introductions made to charities, resulting in
572 new high-level volunteer placements across the UK.
1,692 new potential volunteers and 1,296 new roles were
registered
Our charged-for TrusteeWorks service registered 410 new roles
and introduced 1,005 potential trustees, 220 of whom have
already been successfully placed.
We estimate that in 2013 our volunteers once again transferred
just over 8 million worth of skills to the voluntary sector,
skills that in most cases, the charities could not otherwise have
afforded.
New three-year funding agreements signed with
Esme Fairbairn Foundation and The Rayne Foundation,
complementing the new three-year agreements signed in late
2012 with City Bridge Trust and Sobell Foundation.
An increase of 18% in total income generated during the year.
A further 20% reduction in operating costs was achieved,
following a similar reduction in 2012.
Appointment of a new chair of trustees and new treasurer
mid-year, both of whom were recruited through our own
database of volunteers.
97
%
97% of age 55+ volunteers we asked said,
My volunteering has given me a chance to
use my skills to make a difference.
19% increase in
placements
18% increase in
trustee placements
13% increase in
roles registered
17% increase in
introductions
60% increase in
volunteers recruited
We recruit over 100 new volunteers
each month. We currently have a pool
of over 1,000 volunteers nationwide
keen to donate their expertise.
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12
%
Disability
(Physical &
Mental)
5
%
BME &
Migrant
11
%
Children
15
%
Counselling
13
%
Education
6
%
Environment
20
%
Health &
Wellbeing
3
%
Housing
7
%
International
17
%
Local &
Grassroots
9
%
Older
People
4
%
Poverty
Relief
5
%
Sports
4
%
Support
Services
12
%
Training &
Employment
Support
6
%
Voluntary
Agencies
8
%
Arts &
Museums
Heres a list of all the organisations we placed volunteers with during the last 12
months. Some will be classified in more than one category, so the numbers will
add up to more than 100%.
In total, we placed volunteers with 325 different charities in 2013.
Ranking among the top 6,000
buildings in the country, the future of
the impressive 19th Century church
in the middle of Brixton, south
London, was in jeopardy when its
congregation was no longer able to
afford to keep it. In 1993 The Brix
was formed as a social enterprise
to enable this special building to
continue its community focus as well
as enable churchgoers to carry on
worshipping there. Now celebrating
its twentieth anniversary, the
organisation is at the forefront of
keeping the church as a sustainable,
educational
and vibrant
part of its
community,
earning its
own keep
by hiring out
space. Three
special Reach
volunteers
have helped
this to
happen.
Chair of trustees Caroline Clark:
Absolutely all of our income is
gathered from our activities so its
vital we have the right people in place
to develop them. Reach helped us find
two trustees: Giles and Ciara, and also
Karen, our webmaster.
With a working history at TFL, Giles
is our marketing expert on the board.
He has done a tremendous amount
of promotion for us and has had a
phenomenal impact. We depend on
getting the word out for our income
and Giles has used a mixture of social
media, events and website to create
maximum coverage. Last year, he led
a consultation for our Peace Garden
combined with a Jubilee tea party.
Ciara also came from Reach to sit on
our board. As a former senior civil
servant, her contribution to trustee
meetings is immense. She is great to
have as a colleague. She is always
logical, strategic and a clear thinker.
The work of the board is supported by
Karen, who works at GlaxoSmithKline
(GSK) and came to the charity via a
Reach/GSK local volunteering project.
Karen used her skills to set up the
charitys website and continues to
support it four years later.
Giles and The Brix
Supporting an iconic building in the heart of an urban community
Who we supported in 2013
Our charities by category
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Giles Bailey whose
marketing expertise is
transforming The Brix
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Its been a great experience. Im very
grateful to Reach.
Loretta Balfour is speaking about her
work as a Reach volunteer with the
Princes Trust, a charity dedicated to
improving the lives of disadvantaged
young people.
After 35 years at the Este Lauder
Companies in executive roles, Loretta
retired but couldnt go from being a
workaholic to doing nothing. Reach
offered her a placement as a business
mentor with The Princes Trust and
the rest is history.
The Trust asked her to sit on their
Launch Panel. But, said
Loretta, I wanted to work
at the coal face directly
with the young people on
the Enterprise Programme,
to help them develop their
business plans and advise
them through the start-
up years. In the end, we
compromised and I did both.
The Trust was eager to
co-opt Lorettas executive
experience. She became
chair of the Launch Panel,
which reviews business
plans and makes recommendations
for funding and support. When new
developments were made to the
Trusts Enterprise Programme, Loretta
was asked to provide her input. A
training programme, compulsory for
everyone who is starting a business,
was implemented and Loretta delivers
the mentoring session.
What does Loretta get out of her work
with the Trust? Young people come
in who have had difficulties in life,
are set on a path or maybe not and
dont necessarily know how to move
forward. When you see how they
progress, you know youve made a
difference.
Loretta and the Princes Trust
Applying executive experience to a leading charity
Delighted to have informally accepted a general
trustee position with Nottm & District
@CitizensAdvice with thanks to @ReachSkills.
Roxy, @Roxy_Sham
I am now a trustee of a great charity, and it is down
to your organisation. I have spoken to a couple
of like-minded friends about your site as well,
so hopefully some of them will find something
through it. Thanks so much great service and so
worthwhile.
Ben Jackson, Relate Berkshire

I would like to thank you for your excellent service
and I will not hesitate in recommending Reach to
other organisations looking for trustees (I have
already).
Alison Richard, Institute of Conservation
Thanks for all your help Reach, @ReachSkills, the
brilliant volunteering charity.
Sport UK, @STSportUK
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Loretta Balfour
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Reach has been at the forefront of
skills-based volunteering for more
than 35 years. The landscape has
changed a great deal in that time and
to remain a pioneer, we have regularly
reviewed our activities and approach.
We wanted to share with you our
priorities and look forward to
updating you on progress in the
months ahead.
1. We will meet the skilled
volunteering needs of more charities
Well do this by introducing our new
online platform and extending our
coverage in terms of geography, skills
and sub-sectors, such as disability and
health.
2. We will make volunteer
recruitment more effective for both
charities and volunteers
We will ground the development of
our new platform in feedback from
our users and will focus, as ever, on
the quality of our opportunities and
skilled volunteers.
3. We will raise the awareness of
Reach and skilled volunteering in
the UK
We will equip our staff, volunteers,
users and friends of Reach to promote
our services and take a leading role
in raising awareness of the benefits
of skills-based volunteering across
the UK.
4. We will demonstrate effectively
the impact of skills-based
volunteering
We will work with external partners
to define the best way of evaluating
and communicating our impact.
5. We will achieve a secure financial
future for Reach
We will maintain the high level of
volunteer involvement in our work
and strengthen relationships with
existing corporate and trust funders.
6. We will develop our governance,
internal structure and resources to
deliver our strategy
We will continue to integrate
volunteers at every level of the
organisation and across all functions
and will recruit additional board
members to fill skills gaps.
Our priorities
Six goals as we look to the future
Charitable trusts 190,884
Corporate donations 96,108
TrusteeWorks 37,310
Corporate services 13,650
Bespoke services 5,022
Other income 36,441
Total 379,415

Reach activities 255,191
Generating funds 43,873
Governance 7,126
Total: 306,190
Reach in numbers
Income and expenditure during 2013
Were pleased to have built up reserves over 2013. The costs of implementing the
new platform may lead to a deficit this year but we are confident that we have
sufficient reserves in place to cover this eventuality. We have committed funding
for both 2014 and 2015.
income
expenditure
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Contributions 50,001 and over
GlaxoSmithKline
Tudor Trust
Contributions 10,001 up to 50,000
Cabinet Office, Nestas Innovation in Giving
Fund
City Bridge Trust
Clothworkers Company
Dulverton Trust
Esme Fairbairn Foundation

Contributions 5,001 up to 10,000
Anonymous
Haberdashers Company
Peacock Charitable Trust
29th May 1961 Charitable Trust
Rayne Foundation
Sobell Foundation
Contributions 1,000 up to 5,000
Anonymous
Austin and Hope Pilkington Trust
Boltini Trust
Nicholas Crace
Credit Suisse AG
Dischma Charitable Trust
Hadrian Trust
HSBC
Sir James Knott Trust
Joicey Trust
Martin Connell Charitable Trust
Patrick and Helena Frost Foundation
Sherburn House Charity
Woodroffe Benton Foundation
Unilever
Other valued contributors
Anonymous
A & G Ferguson Trust
Book Events
Clifford Chance
Coutts Charitable Trust
dmg media
Duchy of Lancaster Benevolent Fund
Go Ahead Group
Harris & Sheldon Group
IMI
Lady Hind Trust
Lynn Foundation
Marsh Christian Trust
News International
N M Rothschild
N Smith Charitable Settlement
R S Brownless Charitable Trust
Worshipful Company of International
Bankers
Support in kind
Cabinet Office Nudge Unit
Google Grants
IBM
LinkedIn
Nesta
MBA team, Bournemouth University
Thank you
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We are grateful to all our supporters (too many to mention) who made generous
contributions to our work in 2013
@ReachSkills Just chatted with the lovely Theodora
what a great service you provide to third sector
organisations! #inspiring.
Liam Loan-Lack, @LiamLoanLack
I have been very grateful for the support that you
have offered and have recommended Reach to
others who are interested in volunteering.
A Surrey volunteer
We recently used Reachs service to help us recruit
new trustees to our board. We found the service to
be quick and responsive to our needs, with
the people referred having relevant skills. As
a small, third sector organisation ourselves, a
professional, free and efficient service has been
valuable. We will go to them again when needs
arise.
Sally Mehta, Operations Director
Working With Men

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The Reach Council
President
The Lord Janner of Braunstone QC
Vice Presidents
Sir Nicholas Goodison
The Baroness Howe of Idlicote CBE
Ian Anderson OBE
Judith Rich OBE
Chair
Andrew Dent
Members of Council
Graham Warner
Jon Edwards
Mary Selfe
Dominic Tinley
Simon Hebditch
At Reach, we practise what we preach. Our small staff team is complemented
by volunteer colleagues who share their years of experience in IT, marketing,
public policy, recruitment, teaching, mentoring and commerce. So, wed like to
pay tribute to their wise words, specialist knowledge, hours of help and real
commitment to our cause.
Reach
89 Albert Embankment
London SE1 7TP
020 7582 6543
reachskills.org.uk
mail@reachskills.org.uk
Reach is the working name of Reach Volunteering. We help charities throughout the UK.
Our registered charity number in England & Wales is 278837 and SC041623 in Scotland.
Our company number is 1452482.
/reachskills
@reachskills
+reachskillsorgUK
Reach Volunteering