Phoenix USB Pro Production Guide

Content
1

Install the production software

1.1 Installation
1.2 Program position
2

Run the production software

2.1 Run the production software
2.2 File selection
2.3 Start the mass production
2.4 Attention
3. Deice Burner
3.1

Use P US! port for mass production

3.2

Use US! "u# for mass production

3.3. $udge the status of e%uipment upgrades
3.3.1 !urned successfull&
3.3.2 !urned unsuccessfull&
!. "nnounce#ents
4.1 Insert e%uipment
4.2 Pull out e%uipment
$.Stop the #ass production software

"ppendix % Co##on pro&le#s and soulutions for a &urnin'
failure
1. Install the production software
1.1 Installation
'ou#le clic( on the Icon to run mass production software installation program
Phoeni) Pac(et.msi * AS +Pic 1.1,
Pic 1.1
Accoding to the picture #elow * the installation process -

1.2 Pro'ra# position
1.2.1 After automaticall& closing the installation prompt interface * .hen
openin g the menu * /ou can see -

0pen then start the mass production software
1.2.1 1he user also can see the Icon on the des(top * As 1.4
Pic 1.4
2. Run the #ass production software

2.1 Run the #ass production software
0pen the mass production software on the des(top * 1hen
1he main interface will arise the pic as 2.1
Pic 2.1
2.2 (ile selection
A. lic( on to choose the (e& file* then &ou will find the file
as #elow picture-
!. lic( the firmware to choose the software file +img format file,
* as the #elow picture-
hoose the File with Suffi) .Img
2.3 Start the #ass production
lic( start #utton */ou can see on the main
interface will turn into
2.! "ttention )
a. !efore starting the mass production software * all e%uipments must #e
power off.
In the off state* the followin'%
1* lon' press the enter +e,.
2* connect the USB ca&le into the deice.
3* and then consecutie short press the power &utton ten ti#es.
!* and then release the olu#e - +e,.
#. when the Indicator light is * please so not insert an&
e%uipments .
3* Deice Burner
3.1. Use PC USB port for #ass production
A. hec( e2er& US! port * and see whether it can wor( normall& . if not *
please ma(e a mar( and do not use this port when ma(ing the mass
production .
!. After 0pening the mass production software on the des(top *
lic( Start #utton * Insert the de2ice to the US! port of the
computer when the director light on the main interface turn into
3 If this is the first time to insert the de2ice to the US! port * there ma&
arise the pis as #elow+Pic3.1* Pic3.2, - please operate according to the red
circles
Pic 3.1
1. hoose the one 4 Auto install the software5
2. 1hen choose the 6e)t #utton
Pic 3.2
1here will arise the Picture as +Pic 3.3 , after inserting the de2ice *
appeare the orange de2ice director . 1he software will distri#ute the I' to
e2er& US! port * As the Pic * the I' is 7 means the all de2ice I's for the US!
port are 7 * please mar( the corresponding I' num#ers of US! ca#le with the
tag . + 1his operation onl& can do once , After the mass production *Pull
de2ice #& I' num#er of this tag .

'. After finishing the mass production * &ou can see the picture as +Pic 3.4 , *
and now &ou can pull out the de2ice with I' 7 tag .

3 Attention -
1, /ou can insert the new de2ice onl& when the indicator light is
2, After inserting the de2ice * the indicator will #e around 8999:
seconds *and then turn into
3, If the indicator alwa&s is *means there are some pro#lems with the
de2ice * please (indl& dind the details as Appendi) - ommon pro#lems
and soulutions for a #urning failure .
3.2 Use USB .u& for #ass production
A. lose the mass production software * and insert the US! "U! to the #ac(
US! port of the computer . Attention - do not insert to the front US! port .
Please connect to the power source if the "U! has power suppl&.
!* !efore starting the mass production software * clic( on the
and enter into the status of mass production waiting * Insert the de2ice to the
US! port of the computer when the indicator light on the top right turn to
. 1here ma& occurs picture as Pic 3.8 at the first time * please
operate according to the red circles .
Pic 3.1
1.hoose the one 4 Auto install the software5
2.1hen choose the 6e)t #utton
. 1he following operation is the same as the operation of using the P US!
port production . please see the process ;' as Pic 3.1 .
3.3. /ud'e the status of e0uip#ent up'rades
3.3.1 Burned successfull,
.hen the result and the de2ice list indicating the de2ice is green means this
de2ice #urned successfull& . As the Pic 3.: * I'<7 de2ice #urned
successfull& .
Pic 3.:
3.3.2 Burned unsuccessfull,.
.hen the result and the de2ice list indicating the de2ice is red means this
de2ice #urned unsuccessfull& . As the Pic 3.= * I'<7 de2ice #urned
unsuccessfull& .
Pic 3.=
!* "nnounce#ents
!.1 Insert deice
After clic(ing on #utton * 0nl& the indicator light is can
&ou insert a new de2ice . means can not add a new e%uipment
now .If &ou insert US! ca#le now * the mass production software complains
and will e)its automaticall& * now * &ou need to restart .
!.2 Pull out e0uip#ent
6o matter the de2ice #urned successfull& or not * it will show on the left of the
result list of the software . 1he users can pull out the de2ices according to the
right I' of the software .
>reen means #urned successfull& .
means #urned unsuccessfull& . the detailed reason * please read
the description at this column .
As the +Pic4.1, * the de2ice with I'<7 has alread& finished mass production *
&ou can pull out the I'<7 de2ice .

Pic 4.1
3 Attention
1. Please do not pull out the "u# after opening the mass production
software .* 0therwise the s&sterm will collapse .
2. Please do not pull out the upgrade de2ice #efore the de2ice ha2e not #een
#urned . 0nl& can #e pulled out after the successful and unsuccessful hint
arise in the waiting result list .
$.Stop the #ass production software
1* an #e stop effecti2el& when all the de2ice upgraded * and the indicator
light is
2* .hen some de2ices still ha2e not #een upgraded * lic( on the #utton
* and the

Pic 8.1

will come out * and can not stop .

"ppendix % Co##on pro&le#s and soulutions for a &urnin' failure
1* 1h, the incidator alwa,s is when insertin' the new deice 2
1here are se2eral possi#le reasons -
1, 1he failure of inserting the 'ram of the de2ice * so can not enter into the
upgraded status .
2, 1he inserted de2ice with #atter& * and still #e connected to the power
source after upgrading
Solutions %
1

onfirm the 'ram can wor( or not * and chec( the electric circuit .
2

Pull out the #atter& * reenter the upgrading pattern and insert to the P .
2. 1h, insert the new .UB can not show in the #ass production
instru#ents 2
Resolution %
1, lose the mass production instruments
2, Reconnect the US! "u# and confirm the power connected .
3, Pull out all the de2ice which connected to the US! "u#
4, Restart the mass production instrument
3. 1h, so#e deice popup auto#aticall, after insertin' the new
deice 2
?a&#e due to the US! o2er connect to so man& de2ices cause the
insufficient of the porwe suppl&.
!. Co##on wron' nu#&er of &urnin' and description %
1ron' nu#&er Description

0@1AA S&sterm parameter loading e)ception
0@1A1 Fail to pac( the firmware pac(age
0@1A3 Fail to open the US! de2ice
0@1A8 Fail to create the ?!R
0@12A Fail to scan the storage medium
0@1:A Fail to download the #ootA
0@1:1 Fail to download #oot1
0@1:2 Fail to download fed
0@1:3 Fail to #urning the mirror
0@1:= Fail to download the ?!R partition
0@1:B Fail to download the end mar(
0@17A Fail to reset the s&sterm
0@1A4 Fail to close the US! de2ice
0@1A2 Fail to close the firmware pac(age