Contributors: Patrick Jones: 10 Advertising & Marketing Strategies for Crossfit Gyms to increase Enrollment Mark Davis: Identifying and Managing Business Risks Houston Department of Human and Health Services Service Marketing Mix
Executive Summary Mission statement It is our goal to help everyone that enters our door to be in the best shape of their life.
Business opportunity Crossfit is a form of exercising that was introduced in the early 2000s and since then it has grown. There is a large quantity of Crossfit establishments but the quality is few and far between. Crossfit Bounceback will provide customers with a good quality crossfit experience.
Financial projections The projected annual sales are 98,280. This number depends on solely if we are at a 100 members by the end of our first year and using an average of the total monthly member fees.
Industry Environment Overview of the industry There is not one demographic that can be targeted when it comes to Crossfit. It is something that has become universal and has grown to millions being a part of the community within the last 14 years that is has started.
Projected position for the future Crossfit Bounceback would like to be one of the elite crossfit gyms in the North Houston Area. We would like to maintain about 70-110 members at all times. The reason I would like to stay in between those numbers is because if it gets any higher there is the potential that it will lose the community feel that we are striving to have.
Potential customers Crossfit Bouncebacks potential customers are males and females between the ages of 13-90 and the median household income ranges from $50,000 and upwards. The reason why the demographic is so large is because Crossfit is built for everyone. However, I will start with focusing on families and business people in the area between the ages of 25-45.
Marketing Business opportunity The Behavior Risk Factor Surveilance System reported in 2012 Houston has an obesity rate of 66% (www.dshs.state.tx.us). The difference between this crossfit box and others and gyms is the results and services we provide. People who are out of shape need a place to come to where they are welcome and they will see their hardwork paying off.
Company impact I will follow the 7Ps. Place-the location will be a storefront next door to a medical office. Promotion-I will use resources such as Facebook, FitnessTexter, and the internet to promote my business. I will offer free trials to get people in the door. Offer deals through Groupon or Living Social to allow people to receive a discount on the service until they feel like this is something they would like to commit to. Pricing-I will make my prices competitive with other boxes initially. This will be a great idea until our credibility is established and our membership numbers are constant. People-Initially, I will be the only coach until we have enough members to support another coach. I will pursue recurring training every 3 to 4 months to help stay current with movements. Process-Our main focus is to provide a unique crossfit experience to our customers. We will motivate and encourage our members to hone their skills and strive for excellence with each workout. Physical Evidence- Appearance is everything so we will strive to keep a clean and healthy environment for our members to strive for excellence. Company strategy Crossfit Bounceback will create a Facebook page and recruit all of their friends and family to spread the word. There will be a referral discount for the first three months for anyway they refer that purchases at least one month membership. Then, we will connect with surrounding businesses and offer a discount to all the employees and ask if they will display our posters in their business. Get out into the community and sponsor a youth league. Our target market is males and females that earn at least $50,000 and there is a good number that could be found at kids youth league games.
Benefits matrix
Customer Pain Points Benefits Childcare We will provide a childcare area w/babysitter Active coaches Our coaches will be active in all classes Convenient hours We will do a survey every month to accommodate members Showers Provide showers for members Nutrition Have a nutritionist on hand for all members Snackbar There will be a snackbar available for pre/post- workout, drinks, and healthy foods Open gym Provide open gym to all members so they can work on movements
Operations Organizational structure Our internal organization structure is fairly simple. I will be the owner and the coach. Since the success of our business solely depends on getting people in the door we will gradually bring employees on once our membership grows.
Capital requirements Cash and equipment are our biggest capital requirements. We are estimating about $40,000 for initial equipment and the equipment purchases after the initial purchase will depend on the number of members. We are not expected to turn a profit until month 10 so we would like to have our monthly bills pre-paid for the first nine months. Lastly, we would like to have at least $20,000 on reserve for any emergencies that may arise within our first year.
Core operations To combat the risk of customers getting hurt during their workout we will have them sign consent forms. The consent forms will release us from any legal actions being taken against us. A big part of crossfit is teaching the customers to perform the movements correctly so they will not get hurt. We will offer an introductory course to get customers familiar with the movements and as they become more familiar with the movements we will encourage them to lift lite until they are comfortable with the movements. Another risk we need to plan for is flooding. We are located in Houston and they are known for their rain and being in the line of fire of hurricanes. The preventive measures that can be taken aside from flood insurance those measures will be taken. Since we are offering childcare we will also need to have customers sign a waiver to for their kids.
Financial Projections Once we reach about 45 consistent members we would have met our break even point. The attached excel sheet shows at 45 members with an average member fee of $189 we will be pulling in $8505. Below is a list of our fixed and variable cost: Fixed o Rent, $2640 o Utilities, $400 o Insurance, $600 Variable o Cleaning Supplies o Equipment Our monthly fixed costs total, $3640. If you take a look at the attached spreadsheet you will see that we pass the total of fixed costs at 20 members but we must be cognizant of our variable costs. Initial Startup Fees Equipment-$40,000 Patent-$2,500 Affiliate Fee-$3,000 Sign-$5,000 Permits- $10,000
References Davis, M. (2009, November 26). Identifying and Managing Business Risks. Retrieved from http://www.investopedia.com/articles/financial-theory/09/risk-management-business.asp Houston Department of Health and Human Services. (2012, November 13). Retrieved https://www.dshs.state.tx.us/obesity/Houston-Department-of-Health-and-Human-Services.doc Jones, P. (2014, May 27). 10 Advertising & Marketing Strategies for Crossfit Gyms to Increase Enrollment [Web log post]. Retrieved from http://boostfitnessmarketing.com/blog/10- advertising-marketing-strategies-crossfit-gym/ Service Marketing Mix. (2014, June 11). Retrieved http://www.marketing91.com/service- marketing-mix/