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com
Doll
lnspiron' 7000
SERVCE MANUAL
____________________
Information in this manual is subject to change without notice.
1998 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are registered trademarks and I nspiron is a trademark of Dell Computer Corporation; M S-DO S
is a registered trademark of M icrosoft Corporation; I ntel and Pentium are registered trademarks and M M X is a trademark of I ntel Corporation; I BM is
a registered trademark of I nternational Business M achines Corporation.
O ther trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell
Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
August 1998 P/N 6086C
v
Conrenrs
Choprer 1 5ysrem Overvew . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Battery Charge Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Power M anagement M ode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Smart CPU M ode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Standby Time-O ut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Suspend Time-O ut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Suspend M ode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
I nterrupt Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Choprer 2 lnroI Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
I nitial User Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Visual I nspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
O bserving the Boot Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Eliminating Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Choprer 3 eep Codes ond Frror Messoges . . . . . . . . . . . . . . . 3-1
PO ST Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
System Error M essages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Running the Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Choprer 4 kemovng ond kepIocng Porrs . . . . . . . . . . . . . . . . 4-1
Recommended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Screw I dentification and Tightening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Precautionary M easures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
ZI F Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Exploded View of Components and Assemblies. . . . . . . . . . . . . . . . . . . . 4-10
vi
Factory Repair Parts and Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Hard-Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Combo M odule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
General Disassembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Thermal Shield and I nternal M odem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Display Assembly and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
13.3-I nch LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
13.3-I nch LCD Brackets and Carrier Tray. . . . . . . . . . . . . . . . . . . . . . . 4-41
14.1-I nch LCD Panel, Brackets, and Carrier Tray. . . . . . . . . . . . . . . . . 4-42
Palmrest Assembly and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
M PEG-2 Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Palmrest Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
I R Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Hard-Disk Drive Heat Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Touch Pad Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Base Assembly and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53
PC Card Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Heat Exchanger/Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55
DC-DC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56
LVDS Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57
Processor Board and M emory M odule . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Hinge Saddles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60
RJ-11 Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62
PC Card Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63
Audio Card and Audio Thermal Shield . . . . . . . . . . . . . . . . . . . . . . . . . 4-64
Latch Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65
Fgures Figure 1-1. Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-2. Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-3. I ndicator Panel above Keyboard . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-4. I ndicator Panel on Front of Computer . . . . . . . . . . . . . . . . . . 1-4
Figure 1-5. Battery Charge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Figure 4-1. Computer O rientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Figure 4-2. Screw I dentification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Figure 4-3. AC Adapter Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-4. Computer Removal From I nspiron Port Replicator I I . . . . . . 4-4
Figure 4-5. M ain Battery Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
vii
Figure 4-6. PC Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-7. Hard-Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-8. M emory M odule and Video Card Cover Removal . . . . . . . . . 4-6
Figure 4-9. M emory M odule Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-10. Video Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-11. Combo M odule or Secondary Battery Removal . . . . . . . . . . 4-8
Figure 4-12. Releasing a ZI F Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-13. Exploded View Computer. . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Figure 4-14. Exploded View 13.3-I nch Display Assembly. . . . . . . . . . . 4-11
Figure 4-15. Exploded View 14.1-I nch Display Assembly. . . . . . . . . . . 4-12
Figure 4-16. Exploded View Palmrest Assembly . . . . . . . . . . . . . . . . . 4-13
Figure 4-17. Exploded View Base Assembly . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-18. Hard-Disk Drive Disassembly . . . . . . . . . . . . . . . . . . . . . . . 4-28
Figure 4-19. CD-RO M /DVD-RO M Disassembly . . . . . . . . . . . . . . . . . . . 4-29
Figure 4-20. Diskette Drive Disassembly . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Figure 4-21. Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Figure 4-22. Thermal Shield Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Figure 4-23. M odem Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Figure 4-24. Display Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Figure 4-25. Front Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
Figure 4-26. 13.3-I nch LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . 4-39
Figure 4-27. 13.3-I nch LCD Brackets and Carrier Tray Removal . . . . . . . 4-41
Figure 4-28. 14.1-I nch LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . 4-42
Figure 4-29. M PEG-2 Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Figure 4-30. Palmrest Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . 4-46
Figure 4-31. I R Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Figure 4-32. Hard-Disk Drive Heat Shield Removal . . . . . . . . . . . . . . . . . 4-49
Figure 4-33. Touch Pad Assembly Removal . . . . . . . . . . . . . . . . . . . . . . 4-50
Figure 4-34. Speaker Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Figure 4-35. PC Card Heat Sink Removal . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Figure 4-36. Heat Exchanger/Fan Removal . . . . . . . . . . . . . . . . . . . . . . . 4-55
Figure 4-37. DC-DC Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56
Figure 4-38. LVDS Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57
Figure 4-39. Processor Board and M emory M odule Removal . . . . . . . . 4-58
Figure 4-40. Hinge Saddle Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60
Figure 4-41. RJ-11 Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61
Figure 4-42. System Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62
Figure 4-43. PC Card Cage Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63
Figure 4-44. Audio Card and Audio Thermal Shield Removal . . . . . . . . . 4-64
Figure 4-45. Latch Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65
viii
IobIes Table 1-1. I nterrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Table 1-2. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Table 3-1. PO ST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table 3-2. System Error M essages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table 4-1. Factory Repair Parts and Assemblies . . . . . . . . . . . . . . . . . 4-15
Table 4-2. Screw Location Template . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
ix
x
keod Ihs Frsr
A prerequisite for using this manual to service Dell computer systems is a basic
knowledge of I BM
-compatible PCs and prior training in I BM -compatible PC
troubleshooting techniques. I n addition to information provided in this manual
and the Users Guide that came with the system, Dell provides the Diagnostics
and Troubleshooting Guide for troubleshooting procedures and instructions on
using the Dell diagnostics to test the computer system.
Wornngs, Courons, ond Nores
Throughout this manual, there may be blocks of text printed in bold type or in
italic type. These blocks are warnings, cautions, and notes, and they are used
as follows:
WAkNlNG: A WAkNlNG indicoles lhe polenliol lor bodily horm ond
provides inslruclions lor how lo ovoid lhe problem.
CAUIlON: A CAUIlON indicoles eilher polenliol domoge lo hord-
wore or loss ol dolo ond provides inslruclions lor how lo ovoid lhe
problem.
NOTE: A NOTE provides helpful information about using the computer system.
System O verview 1-1
C H A P I E R 1
5ysrem Overvew
The Dell
I nspiron
Pentium
I I microprocessors with M M X
technology.
This chapter provides an overview of the components and subsystems of this
computer.
M odel names for the I nspiron 7000 indicate the operating frequency of the
microprocessor (266 for 266 M Hz or 300 for 300 M Hz), the size (X for 13.3-inch
LCD or G for 14.1-inch LCD) of the display, and the type (T for TFT) of display.
The I nspiron 7000 D266XT contains a Pentium I I microprocessor with
M M X technology 266 M Hz and a 13.3-inch XGA active-matrix TFT LCD.
The I nspiron 7000 D266GT contains a Pentium I I microprocessor with
M M X technology 266 M Hz and a 14.1-in. XGA active-matrix TFT LCD.
The I nspiron 7000 D300GT contains a Pentium I I microprocessor with
M M X technology 300 M Hz and a 14.1-in. XGA active-matrix TFT LCD.
5ysrem Feorures
I n addition to the standard features found in I BM -compatible portable comput-
ers, the Dell I nspiron 7000 computers include the following new and/or
advanced features:
A minimum of 32 M B of SDRAM on the system board. The memory capac-
ity can be increased up to 192 M B by increasing the SDRAM on the
system board to 64 M B and/or by installing 32- or 64-M B 3.3-V memory
modules in the two user-accessible memory module sockets.
A 13.3-inch active-matrix XGA display on the I nspiron 7000 D266XT;
a 14.1-inch active-matrix XGA display on the I nspiron 7000 D266GT and
D300GT.
65-WH smart lithium ion battery (12 cells).
512-KB SRAM level-2 external cache and 32-KB internal cache.
ATI Rage LT Pro 64-bit video controller incorporating an accelerated graph-
ics port (AGP2X) that bypasses the PCI bus and transmits graphics data
about four times more quickly. Standard memory is 4 M B, with an optional
upgrade to 8 M B.
I ntel M obile 440BX AGP system chip set.
Built-in microphone; built-in speakers; jacks for headphones, line-in, and
line-out.
1-2 Dell Inspiron 7000 Service Manual
A media bay that accepts a combination CD-RO M /diskette drive, combina-
tion DVD-RO M and diskette drive, or secondary lithium ion battery.
Built-in serial I rDA 1.1-compliant infrared communications port, effective to
1 m (3. 3 ft).
Universal Serial Bus (USB), which provides a single connection point for
multiple USB-compliant devices such as mice, printers, keyboards, joy-
sticks, and computer speakers. USB devices are hot-pluggable, meaning
that they can be connected and disconnected while the system is running.
PCI docking connector for full port replication.
Kensington Lock, which secures the notebook.
PhyscoI Descrpron
Figures 1-1 and 1-2 illustrate front and back views of the I nspiron 7000.
Fgure 1-1. Fronr Vew
display
speaker
touch pad
buttons (2)
indicator panel
display latches
keyboard
touch pad
power button
options bay
main battery
display close/
suspend button
microphone
display release
air intake
modem port
indicator panel
System O verview 1-3
Fgure 1-2. ock Vew
5rorus DspIoy
Three status lights are located in the indicator panel directly above the key-
board (see Figure 1-3):
Num Lock: Solid green light when Num Lock is on. Press < Num Lock> to
turn this feature on or off.
Caps Lock: Solid green light when Caps Lock is on. Press < Caps Lock> to
turn this feature on or off.
Scroll Lock: Solid green light when Scroll Lock is on. Press < Scroll Lock> to
turn this feature on or off.
Fgure 1-3. lndcoror PoneI obove Keyboord
Five additional status lights are located on the front of the unit, three in the
indicator panel below the display latch and two on the left side (see Figure 1-4):
System power: Solid green light when the system is on; blinking green
light when system is in suspend state.
PC Card slots
serial connector
monitor connector
infrared port
docking connector
audio jacks (3)
USB connector
parallel connector
PS/2 connector
AC adapter
connector
speaker
air exhaust
S-video TV connector
num lock caps lock scroll lock
1-4 Dell Inspiron 7000 Service Manual
Hard-disk drive activity: Blinking green light as the drive is being accessed.
Battery status:
Solid green light when the battery is fully charged.
Blinking green light when the battery is charging.
No light when the battery is discharging.
Solid amber light when the battery charge is low (7 percent life
remaining).
Blinking amber light when the battery charge is critically low (1.5 per-
cent life remaining). The system beeps when this level is first reached.
Floppy disk drive activity: Blinking green light as the drive is being
accessed.
CD-RO M or DVD-RO M drive activity: Blinking green light as the drive is
being accessed.
Fgure 1-4. lndcoror PoneI on Fronr ol Compurer
orrery Chorge Gouge
The battery charge gauge (see Figure 1-5) on the rear of the main and second-
ary batteries has five charge-level indicator lights that indicate how much
battery charge remains. Each light indicates approximately 25 percent battery
charge. Press the status button to the right of the lights to check the total bat-
tery charge. I f none of the lights are on, the battery has no charge left.
system power hard-disk
drive activity
battery status
System O verview 1-5
Fgure 1-5. orrery Chorge Gouge
CAUIlON: ll only one or none ol lhe chorge-level indicolor lighls ore
lil, lhe bollery is olmosl complelely dischorged. Do nol use lhe bol-
lery unless lhe compuler is connecled lo AC power or unless you
insloll o second chorged bollery.
5ysrem Power
The power button controls power to the system. The computer receives power
from either the AC adapter connected to an electrical outlet or from up to two
batteries. The system has built-in power management features that remove
power from parts of the computer that are not being used.
Attach the AC power adapter to the computer, whenever possible, to conserve
battery power. When the AC adapter is attached, the battery is charged while
the computer uses AC power.
The Power Menu of the Setup program has power conservation features. To
open the Main Menu of the Setup program, press < F2> during the boot pro-
cess. When activated, each power conservation feature turns off or slows
down one or more functions while the computer is idle.
Power Monogemenr Mode
The power management mode has four settings:
Select Customized (the default) to control the power-saving time-outs
individually.
Select Disabled to turn off power management.
indicator lights
status button
1-6 Dell Inspiron 7000 Service Manual
Select Maximum Performance to conserve power but allow greatest sys-
tem performance. When this setting is selected, the Standby Time-Out
option is set automatically to 4 minutes, and the Suspend Time-Out
option is disabled. The Smart CPU Mode option is set automatically to Off.
Select Maximum Power Savings to conserve the greatest amount of sys-
tem power. When this setting is selected, the Standby Time-Out option is
set automatically to 1 minute, and the Suspend Time-Out option is set
automatically to 5 minutes. The Smart CPU Mode option is set automati-
cally to On.
5morr CPU Mode
Smart CPU Mode allows the computer to slow down the microprocessor
automatically if it is not being used. Settings for this option are:
On Allows the computer to slow down the microprocessor when it is
inactive
Off (the default) Keeps the microprocessor running at its normal operat-
ing speed regardless of microprocessor inactivity
To increase battery operating time, set the Smart CPU Mode option to On.
5rondby Ime-Our
Standby Time-Out conserves battery power by turning off various devices in
the system, including the display, but leaves the computer ready to resume
operations immediately. Use Standby Time-Out when you leave the com-
puter unattended for less than a few minutes.
Standby Time-Out lets you determine how long the computer remains idle
(no I /O activity) before activating standby mode to conserve battery power.
Settings for this option are Disabled, 1 min., 2 min., 4 min., 6 min., 8 min.,
12 min., and 16 min.
To increase battery operating time, set this option to a lower number of min-
utes. Press any key on the built-in keyboard to resume normal computer
operation.
5uspend Ime-Our
Suspend Time-Out lets you determine how long the computer remains idle
(no I /O activity) before activating suspend mode. Settings for this option are
Disabled, 5 min. , 10 min., 15 min., 20min., 30 min., 40 min., and 60 min.
To increase battery operating time, set this option to a lower number of
minutes.
System O verview 1-7
5uspend Mode
The Save-to-disk option under Suspend Mode copies all system data to a
reserved area on the hard-disk drive and then turns off all power to the com-
puter. When you resume normal operation, the same programs will be running
and the same files will be open that were loaded before you activated this
mode. Use Save-to-disk suspend mode to conserve battery power or to pre-
serve system data by quickly saving it to the hard-disk drive if you are about to
run out of battery power.
lnrerrupr Assgnmenrs
Table 1-1 lists the interrupt assignments.
IobIe 1-1. lnrerrupr Assgnmenrs
lkQ Line Used/Avoiloble
I RQ 0 Generated by the system timer
I RQ 1 Generated by the keyboard controller to signal that the keyboard
output buffer is full
I RQ 2 Cascade to second interrupt controller
I RQ 3 Reserved
I RQ 4 Used by the communications port (CO M 1)
I RQ 5 Used by the audio controller
I RQ 6 Generated by the diskette drive controller to indicate that the
diskette drive requires the attention of the microprocessor
I RQ 7 Used by the parallel port
I RQ 8 Generated by the system real-time clock
I RQ 9 Free
I RQ 10 Generated by the USB
I RQ 11 Generated by the cardbus controller
I RQ 12 Generated by the keyboard controller to indicate that the output
buffer of the integrated touch pad or external PS/2 mouse is full
I RQ 13 Used by the math coprocessor on the microprocessor
I RQ 14 Generated by the hard-disk drive to indicate that the drive
requires the attention of the microprocessor
I RQ 15 Generated by the secondary I DE controller (CD-RO M drive or
DVD-RO M drive) to indicate that the drive requires attention of
the microprocessor
1-8 Dell Inspiron 7000 Service Manual
IechncoI 5peclcorons
Table 1-2 lists the technical specifications for the I nspiron 7000.
IobIe 1-2. IechncoI 5peclcorons
Microprocessor
M icroprocessor type . . . . . . . I ntel M obile Pentium I I microprocessor with
M M X technology
M icroprocessor speed. . . . . . I nspiron 7000 D266XT or D266GT: 266 M Hz
I nspiron 7000 D300GT: 300 M Hz
I nternal cache . . . . . . . . . . . . 32 KB
External cache . . . . . . . . . . . . 512-KB pipelined-burst SRAM
M ath coprocessor . . . . . . . . . internal to the microprocessor
Chip 5el ond Bus
System chip set . . . . . . . . . . . I ntel M obile 440BX AGP
Data bus width . . . . . . . . . . . 64 bits
DRAM bus width. . . . . . . . . . 64 bits
Address bus width. . . . . . . . . 32 bits
Flash EPRO M . . . . . . . . . . . . 4 M bits
PC Cord
PCI controller . . . . . . . . . . . . . Texas I nstruments PCI 1220 cardbus controller
PC Card connectors. . . . . . . . two type I , two type I I , or one type I I I
Cards supported . . . . . . . . . . 3.3-V and 5-V
PC Card connector size . . . . . 68 pins
Data width (maximum) . . . . . 32 bits
Memory
Architecture . . . . . . . . . . . . . . SDRAM
M emory module
capacities. . . . . . . . . . . . . . . . 32- and 64-M B
Standard RAM . . . . . . . . . . . . 32-M B SO DI M M (13.3-inch display)
64-M B SO DI M M (14.1-inch display)
M aximum RAM . . . . . . . . . . . 192 M B
M emory access time/
clock frequency . . . . . . . . . . . 66 M Hz
BI O S address. . . . . . . . . . . . . F000:0000
System O verview 1-9
Conneclors
Serial (DTE) . . . . . . . . . . . . . one 9-pin connector; 16550-compatible,
16-byte buffer
Parallel . . . . . . . . . . . . . . . . . one 25-hole connector; normal (unidirectional),
bidirectional, EPP 1. 9, or ECP
M onitor . . . . . . . . . . . . . . . . one 15-hole connector
PS/2 keyboard/mouse . . . . . one 6-pin mini-DI N connector
I nfrared . . . . . . . . . . . . . . . . one I rDA 1.1 port
Expansion connector . . . . . . 240 pins
TV-out. . . . . . . . . . . . . . . . . . one 7-pin S-video
Audio . . . . . . . . . . . . . . . . . . microphone, headphones/speakers, and line-
out jacks
USB . . . . . . . . . . . . . . . . . . . one 4-pin connector
lnlegroled Audio
Audio type . . . . . . . . . . . . . . Sound Blaster Pro-compatible voice and music
functions, HRTF 3D positional audio, hardware
wavetable
Audio controller . . . . . . . . . . ESS Technology M aestro-2
Conversion. . . . . . . . . . . . . . 20 bit (stereo analog-to-digital and
digital-to-analog)
Hardware wavetable
synthesizer. . . . . . . . . . . . . . 64-voice
I nterfaces:
I nternal. . . . . . . . . . . . . . PCI bus, microphone, dual stereo speakers
External . . . . . . . . . . . . . microphone (minijack), headphones, line-in
I nternal speaker
amplifier. . . . . . . . . . . . . . . . 1.0 W stereo (0.5 W per speaker)
External microphone
input voltage range . . . . . . . 280 mV peak-to-peak
Line/audio input voltage
range . . . . . . . . . . . . . . . . . . 2.8 V peak-to-peak
Controls . . . . . . . . . . . . . . . . volume can be controlled through thumb wheel,
software application menus, and keyboard
IobIe 1-2. IechncoI 5peclcorons (coo|iouooj
1-10 Dell Inspiron 7000 Service Manual
Video
Video type . . . . . . . . . . . . . . . AGP 2X with sideband signals, hardware 3D
accelerator, DVD motion compensation,
I mpacTV-2 quality TV output
Video controller . . . . . . . . . . . ATI 3D Rage LT Pro AGP 2X
Video memory. . . . . . . . . . . . 4 or 8 M B 100 M Hz SGRAM
LCD interface. . . . . . . . . . . . . 65 M Hz LVDS
TV support . . . . . . . . . . . . . . . NTSC or PAL in S-video and composite modes
13.3-lnch Disploy
Type . . . . . . . . . . . . . . . . . . . . active-matrix color (TFT)
Dimensions (active area):
Height . . . . . . . . . . . . . . . 214 mm (8.4 inches)
Width . . . . . . . . . . . . . . . 296.5 mm (11.7 inches)
Diagonal . . . . . . . . . . . . . . 337.8 mm (13.3 inches)
M aximum resolution . . . . . . . 1024 x 768 pixels; 4 billion colors as supported
by application software
Response time (typical) . . . . . 50 ms
O perating angle . . . . . . . . . . . 0 (closed) to 170
Dot pitch . . . . . . . . . . . . . . . . 0.264 mm
Power consumption. . . . . . . . 3.9 W
Controls. . . . . . . . . . . . . . . . . brightness can be controlled through key
combinations
14.1-lnch Disploy
Type . . . . . . . . . . . . . . . . . . . . active-matrix color (TFT)
Dimensions (active area):
Height . . . . . . . . . . . . . . . 228.5 mm (8.9 inches)
Width. . . . . . . . . . . . . . . . 299.5 mm (11.8 inches)
Diagonal . . . . . . . . . . . . . . 358.1 mm (14.1 inches)
M aximum resolution . . . . . . . 1024 x 768 pixels; 4 billion colors as supported
by application software
Response time (typical) . . . . . 40 ms
O perating angle . . . . . . . . . . . 0 (closed) to 170
Dot pitch . . . . . . . . . . . . . . . . 0.279 mm
Power consumption. . . . . . . . 4.6 W
Controls. . . . . . . . . . . . . . . . . brightness can be controlled through key
combinations
IobIe 1-2. IechncoI 5peclcorons (coo|iouooj
System O verview 1-11
Keyboord
Number of keys . . . . . . . . . . 87 (U.S. and Canada); 88 (Europe); 88 (Japan)
Key travel . . . . . . . . . . . . . . . 3.0 0.5 mm (0.12 0.02 inch)
Key spacing . . . . . . . . . . . . . 19. 1 mm (0.75 inch)
Layout . . . . . . . . . . . . . . . . . Q WERTY/AZERTY/Kanji
Iouch Pod
I nterface. . . . . . . . . . . . . . . . PS/2-compatible
X/Y position resolutions
(graphics table mode) . . . . . 20 points/mm (500 points/inch)
Size:
Thickness. . . . . . . . . . . . 4.65 mm (0.18 inch) at highest component
Width . . . . . . . . . . . . . . 64-mm (2.52-inch) sensor-active area
Height . . . . . . . . . . . . . . 47.0-mm (1.85-inch) rectangle
with 0.5-mm (0.02-inch) tabs
Weight . . . . . . . . . . . . . . 15 g (0.52 ounce) 0.5 g (0.001 ounce)
Power:
Supply voltage . . . . . . . . 5 V 10%
Supply current . . . . . . . . 4 mA (maximum operating current)
Moin ond 5econdory Bollery
Type . . . . . . . . . . . . . . . . . . . lithium ion
M aximum dimensions:
Height . . . . . . . . . . . . . . 23.8 mm (0. 94 inch)
Depth. . . . . . . . . . . . . . . 148.2 mm (5.83 inches)
Width . . . . . . . . . . . . . . . 116. 2 mm (4.58 inches)
Weight . . . . . . . . . . . . . . . . . 0.60 kg (1. 32 lb)
Voltage. . . . . . . . . . . . . . . . . 14. 4 VDC
Capacity. . . . . . . . . . . . . . . . 65 WH
IobIe 1-2. IechncoI 5peclcorons (coo|iouooj
1-12 Dell Inspiron 7000 Service Manual
Moin ond 5econdory Bollery (coo|iouooj
Charge time (approximate):
1
Computer on . . . . . . . . . . 3.5 hours
Computer off . . . . . . . . . . 3 hours
O perating time
(approximate)
1
. . . . . . . . . . . .
2.5 to 3.5 hours with one battery;
5 to 7 hours with two batteries
Life span (approximate)
1
. . . .
500 discharge/charge cycles
Ambient temperature range:
Charge . . . . . . . . . . . . . . . 0 to 40C (32 to 104F)
Discharge. . . . . . . . . . . . . 0 to 60C (32 to 140F)
Storage . . . . . . . . . . . . . . 20 to 50C (4 to 122F)
AC Adopler
I nput voltage . . . . . . . . . . . . . 90 to 264 VAC
I nput current (maximum) . . . . 1.5 A at 90 VAC, full load
I nput frequency . . . . . . . . . . . 47 to 63 Hz
O utput current . . . . . . . . . . . . 3.5 A (continuous)
O utput power . . . . . . . . . . . . 70 W
Rated output voltage . . . . . . . 20 VDC
Dimensions:
Height . . . . . . . . . . . . . . . 29.6 mm (1. 17 inches)
Width. . . . . . . . . . . . . . . . 60.0 mm (2. 36 inches)
Depth. . . . . . . . . . . . . . . . 105 mm (4.13 inches)
Weight (with cables) . . . . . . . 0.3 kg (0. 66 lb)
Temperature range:
O perating. . . . . . . . . . . . . 5 to 35C (41 to 95F)
Storage . . . . . . . . . . . . . . 20 to 50C (4 to 122F)
1
Battery performance features such as charge time, operating time, and life span can vary
according to the conditions under which the computer and battery are used and according to
the configuration of the computer system.
IobIe 1-2. IechncoI 5peclcorons (coo|iouooj
System O verview 1-13
Physicol (Compuler}
Height . . . . . . . . . . . . . . . . . 54 mm (2.1 inches)
Width. . . . . . . . . . . . . . . . . . 318 mm (12.52 inches)
Depth. . . . . . . . . . . . . . . . . . 254 mm (10 inches)
Weight (includes hard-disk
drive, diskette drive, and
CD-RO M drive). . . . . . . . . . . 3.74 kg (8.25 lb) with 13. 3-inch display
3.8 kg (8.37 lb) with 14.1-inch display
Environmenlol (Compuler}
Temperature:
O perating. . . . . . . . . . . . 5 to 35C (41 to 95F)
Storage . . . . . . . . . . . . . 20 to 50C (4 to 122F)
Relative humidity. . . . . . . . . 10% to 90% (noncondensing)
M aximum vibration:
O perating. . . . . . . . . . . . 0.8 GRM S using a random-vibration spectrum
that simulates air shipment
Storage . . . . . . . . . . . . . 1.3 GRM S using a random-vibration spectrum
that simulates truck shipment
M aximum shock:
2
O perating. . . . . . . . . . . . 1.52 m/sec (4.98 ft/sec)
(less than or equal to a pulse width of 2 ms)
Storage . . . . . . . . . . . . . 2.03 m/sec (6.66 ft/sec)
(less than or equal to a pulse width of 2 ms)
Altitude:
O perating. . . . . . . . . . . . 0 to 3048 m (0 to 10, 000 ft)
Storage . . . . . . . . . . . . . 0 to 12, 192 m (0 to 40, 000 ft)
2
M easured with the hard-disk drive in head-parked position.
IobIe 1-2. IechncoI 5peclcorons (coo|iouooj
1-14 Dell Inspiron 7000 Service Manual
I nitial Procedures 2-1
C H A P I E R 2
lnroI Procedures
This chapter describes initial procedures that can help you diagnose a com-
puter problem. These procedures can often reveal the source of a problem or
indicate the correct starting point for troubleshooting the computer. Dell rec-
ommends that you perform these initial procedures in the order they are
presented.
lnroI User Conrocr
When you first contact a user who has a problem, ask the user to describe the
problem and the conditions under which it occurs. A verbal description can
often indicate the cause of a problem or indicate the appropriate troubleshoot-
ing procedure to use. After the user describes the problem, follow these
steps:
1. Ask the user to back up any data on the hard-disk drive if the computers
condition permits.
See the M aintaining Your Computer section of the online System Users
Guide.
2. Ask the user to try to duplicate the problem by repeating the operations he
or she was performing at the time the problem occurred.
Can the user duplicate the problem?
Yes. Proceed to step 3.
No. Proceed to the next section, Visual I nspection.
3. O bserve the user to determine whether he or she is making an error, such
as typing an incorrect key combination or entering a command incorrectly.
I s the problem a result of user error?
Yes. I nstruct the user in the proper procedure or direct him or her to the
appropriate user documentation for a description of the correct procedure.
No. Proceed to the next section, Visual I nspection.
2-2 Dell Inspiron 7000 Service Manual
VsuoI lnspecron
CAUIlON: Belore you proceed wilh lhe visuol inspeclion, ensure lhol
lhe user hos soved oll open liles ond exiled oll open opplicolion pro-
groms il possible.
The visual inspection consists of a quick inspection of the exterior of the com-
puter and any attached peripherals, including making any necessary
corrections. For information about the proper removal and installation of com-
puter components, as instructed in the following procedure, see Chapter 4,
Removing and Replacing Parts.
To perform a visual inspection, follow these steps:
1. Determine the power state of the computer.
I f the system is on, go to step 2.
I f you are unsure whether the system is on, shut down and restart the sys-
tem, and then go to step 2.
2. Turn off any attached peripherals, and then shut down the computer.
3. Verify that the exterior of the computer is free of any obvious physical
damage.
4. I f the computer is operating from an AC adapter, verify the following:
a. The AC adapters AC power cable is connected to both the AC adapter
and the electrical outlet. The AC adapters indicator light should be on.
b. The AC adapters DC power cable is properly connected to the com-
puters AC adapter connector.
c. The AC adapter and cables are free of any obvious physical damage.
5. I f the computer is operating from battery power, remove any installed bat-
teries, verify that they are free of any obvious physical damage, verify that
the connectors on the battery and inside the battery bay are not damaged,
and then reinsert the batteries into their respective compartments. Press
the test button located on the back of each battery to make certain that
there is a charge.
6. Remove the combo module (CD-RO M /diskette drive or DVD-RO M /diskette
drive) if installed, verify that it is free of any obvious physical damage, verify
that the connectors on the combo module and inside the options bay are
not damaged, and then reinsert the drive into the options bay.
7. Remove any installed PC Cards from the PC Card slot, verify that they are
free of any obvious physical damage, verify that the connectors on the PC
Cards and inside the PC Card cage are not damaged, and then reinsert the
card(s) into the PC Card slot.
I nitial Procedures 2-3
8. I f there is a memory area problem and the computer has memory mod-
ules, remove the memory modules from the main board, verify that they
are free of any obvious physical damage, verify that the connectors on the
modules and in the memory module sockets are not damaged, and then
reinstall the modules.
9. Raise the LCD display and verify that the computer is free of any
obvious physical damage.
10. Verify that the keyboard is free of any obvious physical damage and that its
keys operate freely.
11. Verify that the touch pad operates freely.
12. I f an external monitor is connected, verify the following:
a. The monitors interface cable is properly attached to the external-
monitor connector on the computers I /O panel.
b. The monitors power cable is attached to a power source and is free of
any obvious physical damage.
c. The monitor, its interface cable, and connectors are free of any obvious
physical damage.
d. The monitor is on.
e. The monitors controls are set according to the instructions in the docu-
mentation for the monitor.
13. I f an external mouse is connected, verify the following:
a. The mouse is properly connected to the keyboard/keypad/mouse con-
nector on the computers I /O panel.
b. The mouse, its cable, and connectors are free of any obvious physical
damage.
c. The mouses ball and pushbuttons operate freely.
14. For any attached serial or parallel devices, verify the following:
a. The devices interface cable connector is correctly attached to the
appropriate port connector on the computers I /O panel.
b. The captive screws that secure the connectors at each end of the inter-
face cable are secure enough to ensure a firm connection.
c. The attached device, its interface cable, and connectors are free of any
obvious physical damage.
2-4 Dell Inspiron 7000 Service Manual
15. Turn on any attached peripherals and then the computer.
Does the problem recur?
Yes. Go to the next section, O bserving the Boot Routine.
No. No further steps are necessary.
Observng rhe oor kourne
After you perform a visual inspection as described in the previous section, boot
the computer from a diagnostics diskette and, while the boot routine is run-
ning, observe the computer for any indications of problems.
NOTE: To prevent possible damage to the original diagnostics diskette, always
use a backup copy of the diagnostics diskette when servicing a users com-
puter. Dell recommends that users make copies of the Dell Diagnostics
Diskette. For instructions, see Before You Start Testing in Chapter 4, Run-
ning the Dell Diagnostics, of the Dell I nspiron 7000 Reference and
Troubleshooting Guide.
To observe the boot routine, follow these steps:
1. Turn off the computer and any attached peripherals.
2. I nsert a diagnostics diskette into the diskette drive. Turn on all peripherals
and then the computer.
3. Watch the indicators at the front of the keyboard. Depending on how your
computer is configured, after various indicators flash momentarily in the
status display panel, some indicators should light up and remain on.
Do these indicators light up within seconds after the boot routine starts?
Yes. Go to step 4.
No. Troubleshoot the power subsystem.
4. While the boot routine is running, observe the computer for any of the
following:
Diskette-drive and hard-disk drive access indicator activity
These indicators light in response to data being transferred to or from
the drives. I f either of these indicators fails to light during the boot routine,
troubleshoot the diskette drive or hard-disk drive subsystem, as
appropriate.
System error messages
These messages can indicate problems or provide status information. I f
a system error message is displayed, refer to Table 3-2.
Beep codes
A beep code is a series of beeps that indicates an error condition. I f the
computer emits a beep code, refer to Table 3-1.
I nitial Procedures 2-5
NOTE: The computer beeps once shortly after the system boots. This beep is
normal and not part of a beep code.
Any unusual sounds
5. O bserve the display for the Diagnostics Menu of the Dell Diagnostics.
Does the Diagnostics Menu appear on the display?
Yes. See Running the Dell Diagnostics in Chapter 3.
No. Go to step 6.
6. I nsert another copy of the diagnostics diskette into the diskette drive and
reboot the computer.
Does the Diagnostics Menu appear on the display?
Yes. See Running the Dell Diagnostics in Chapter 3.
No. Go to the next section, Eliminating Resource Conflicts.
FImnorng kesource ConlIcrs
Devices within or connected to the computer may require dedicated memory
spaces, interrupt levels, and/or DM A channels. Because different devices can
be configured at different times, it is possible that the same resource is
assigned to two or more devices.
Disconnect all peripherals and remove all PC Cards to make sure that the com-
puter failure is not caused by faulty devices.
I f you suspect that resource conflicts might exist, check the computer and
reassign the resources as necessary. For more information about resolving
conflicts, see Chapter 3, Troubleshooting Your Computer, in the Reference
and Troubleshooting Guide.
Gerrng HeIp
I f none of the procedures in this chapter reveal the source of the problem or
lead to the proper troubleshooting steps for determining the source of the
problem, contact Dell for technical assistance. For instructions, see Chapter 5,
Getting Help, in the Reference and Troubleshooting Guide or the Contacting
Dell section of the online System Users Guide.
2-6 Dell Inspiron 7000 Service Manual
Beep Codes and Error M essages 3-1
C H A P I E R 3
eep Codes ond Frror Messoges
This chapter describes beep codes and system error messages that can occur
during system start-up or, in the case of some failures, during normal com-
puter operation. The tables in this chapter list faults that can cause a beep
code or system error message to occur and the probable causes of the fault in
each case.
I f a faulty computer does not emit beep codes or display system error mes-
sages to indicate a failure, you should load the diagnostics and run the
appropriate tests to help isolate the source of the problem. See Running the
Dell Diagnostics found later in this chapter.
PO5I eep Codes
I f the display cannot display error messages during PO ST, the computer may
emit a series of beeps that identifies the problem or that can help you identify
a faulty component or assembly. For example, one beep, a burst of three short
beeps, and two more single beeps (beep code 1-3-1-1) means that the system
has encountered a DRAM refresh error condition, probably caused by a faulty
system board.
Table 3-1 lists the beep codes that may be generated during PO ST. M ost beep
codes indicate a fatal error that requires replacement of the main board or
other corrective actions before the computer can operate.
3-2 Dell Inspiron 7000 Service Manual
5ysrem Frror Messoges
Table 3-2 lists (in alphabetical order) system error messages that may appear
on the display during the boot routine or during normal computer operation.
IobIe 3-1. PO5I eep Codes
Beep Code Error Proboble Couses
1-2 M emory module not being
properly identified or used
Faulty memory module or
faulty main board
1-2-2-3 RO M BI O S checksum failure Faulty main board
1-3-1-1 DRAM refresh failure Faulty main board
1-3-1-3 Keyboard controller test
failure
Faulty keyboard or faulty main
board
1-3-4-1 RAM failure on address line
nnnn
Faulty memory module or
faulty main board
1-3-4-3 RAM failure on data bits
nnnn of high byte on memory
bus
Faulty memory module or
faulty main board
1-4-1-1 RAM failure on data bits
nnnn of low byte on memory
bus
Faulty memory module or
faulty main board
2-1-2-3 Check RO M copyright notice
failure
Faulty main board
2-2-3-1 I nterrupt mask register failure Faulty main board
IobIe 3-2. 5ysrem Frror Messoges
Messoge Delinilion Proboble Couses
CMOS battery is
dead-Replace and
run Setup
The CM O S battery
does not have enough
charge to power the
computer.
CM O S battery com-
pletely discharged.
Faulty CM O S battery or
main board.
Diskette drive A
error
Connector loose or dis-
kette faulty.
Faulty or incorrectly
inserted diskette in
drive. Faulty diskette
drive. Faulty main
board. Faulty or loose
external cable.
Extended RAM
failed at off-
set: 3333
Extended memory not
configured properly or
failed at memory
address nnnn.
Faulty or improperly
seated memory mod-
ule. Faulty main board.
Beep Codes and Error M essages 3-3
Failing bits:
3333
M emory failed at RAM
address nnnn.
Faulty or improperly
seated memory mod-
ule. Faulty main board.
Fixed disk 0
failure
The hard-disk drive
failed to initialize.
Corrupted hard-disk
drive boot sector or
configuration file.
Faulty hard-disk drive.
Faulty main board.
Fixed disk con-
troller failure
The hard-disk drive con-
troller may be faulty.
Faulty hard-disk drive.
Faulty main board.
Incorrect drive A
typerun Setup
The diskette drive is not
identified properly in
the Setup program.
I ncorrect drive
configuration. Faulty
connections. Faulty dis-
kette drive. Faulty main
board.
Keyboard control-
ler error
The keyboard control-
ler is faulty.
Faulty keyboard
connection. Faulty key-
board. Faulty main
board.
Keyboard error I f an external keyboard
is being used, a cable
or connector may be
loose or the keyboard
may be faulty. I f the
built-in keyboard is
being used, it may be
faulty. A key on the
built-in keyboard may
have been pressed
while the computer
was booting.
Built-in keyboard: faulty
keyboard or key
pressed while com-
puter booting.
External keyboard:
cable or connector
loose. Faulty keyboard
or key pressed while
computer booting.
Operating system
not found
The operating system
may be corrupted. O r,
the operating system
cannot be found on the
hard-disk drive or on
the diskette in the dis-
kette drive.
I ncorrect drive
configuration. O perat-
ing system not installed
on hard-disk drive or
diskette drive not
bootable. Faulty con-
nections. Faulty drive.
Faulty main board.
Parity check 1
3333
A parity error was
found in the system
bus at address nnnn.
Faulty main board.
Parity check 2
3333
A parity error was
found in the I /O bus at
address nnnn.
Faulty main board.
IobIe 3-2. 5ysrem Frror Messoges (coo|iouooj
Messoge Delinilion Proboble Couses
3-4 Dell Inspiron 7000 Service Manual
kunnng rhe DeII Dognosrcs
CAUIlON: Io prevenl domoge lo lhe originol diognoslics diskelle,
olwoys use o bockup copy ol lhe diognoslics diskelle when servicing
o user's compuler. Dell recommends lhol users moke severol copies
ol lhis diskelle lo ensure lhol one is olwoys ovoiloble.
The Dell Diagnostics contains tests that aid in troubleshooting the computer.
The diagnostics diskette contains the following test groups:
RAM Tests the main memory
System Set Tests the primary functions of the main board
Video Tests the video subsystem
Keyboard Tests the keyboard subsystem
M ouse Tests the mouse/touch pad subsystem
Diskette Drives Tests the diskette drive subsystem
Real time clock
error
The CM O S battery that
supports data stored in
NVRAM may be dead.
Faulty battery. Faulty
main board.
Shadow RAM failed
at offset: 3333
Shadow RAM failed at
address nnnn.
Faulty or improperly
seated memory mod-
ule. Faulty main board.
System battery is
deadReplace and
run Setup
CM O S battery dead. Faulty CM O S battery or
main board.
System cache
errorcache
disabled
The primary cache
internal to the micro-
processor has failed.
Faulty microprocessor.
System CMOS
checksum badrun
Setup
The BI O S has been
updated.
CM O S has been cor-
rupted or modified,
possibly by an applica-
tion program that
changes data stored in
CM O S.
BI O S has been
updated.
Verify correct CM O S
settings, save, and exit.
System RAM failed
at offset: nnnn
System RAM failed at
address nnnn in the
64-KB block at which
the error was detected.
Faulty or improperly
seated memory mod-
ule. Faulty main board.
System timer
error
A chip on the system
board may be malfunc-
tioning.
Faulty main board.
IobIe 3-2. 5ysrem Frror Messoges (coo|iouooj
Messoge Delinilion Proboble Couses
Beep Codes and Error M essages 3-5
Hard-Disk Drives (Non-SCSI ) Tests the I DE hard-disk drive subsystem
I DE CD RO M Drives Tests a CD-RO M drive subsystem
Serial/I nfrared Ports Tests the serial communications port
Parallel Ports Tests the parallel communications port
Audio Tests the operation of the audio chip set
Before starting the Dell Diagnostics, you must configure the computer cor-
rectly. For more information, see Before You Start Testing in Chapter 4,
Running the Dell Diagnostics, of the Reference and Troubleshooting Guide.
Follow these steps to start the diagnostics:
1. I nstall a CD-RO M drive in the options bay.
2. Turn off the computer.
3. Place a copy of the Dell Diagnostics Diskette in the diskette drive, and boot
the computer.
Starting the diagnostics causes the Dell logo screen to appear, followed by a
message indicating that the diagnostics is loading. Before the diagnostics
loads, a program tests the portion of main memory (RAM ) required for loading
the diagnostics. I f a main memory error is detected, a message appears on the
screen telling you a memory module has failed.
I f no errors are found in main memory, the diagnostics loads, and the Diag-
nostics Menu appears. This menu lets you choose the following options or
exit to the M S-DO S
prompt:
Run All Tests Runs all tests for a thorough test of the computer
Run Quick Tests Runs preselected tests to quickly locate a computer
failure or to indicate where further testing is needed to isolate a failure
Run Specific Tests Tests a particular area or subsystem of the
computer
3-6 Dell Inspiron 7000 Service Manual
Removing and Replacing Parts 4-1
C H A P I E R 4
kemovng ond kepIocng Porrs
This chapter provides procedures for removing and replacing components and
assemblies. Unless otherwise noted, each of the procedures in this chapter
assumes the following:
The computer and any attached peripherals are turned off and the peripher-
als are disconnected from the computers I /O panel.
A part can be replaced or installed by performing the removal procedure in
reverse order.
When performing the procedures in this chapter that require the computer to
be open, use a book or something similar to support the display assembly. The
angle of the display assembly with respect to the base assembly should not
exceed 170 degrees.
Locations or directions relative to the computer are shown in Figure 4-1 unless
otherwise specified.
Fgure 4-1. Compurer Orenroron
kecommended IooIs
M ost of the procedures require the use of one or more of the following tools:
Small flat-blade screwdriver
Number 1 Phillips-head screwdriver
Antistatic grounding strap
Dental pick
right side left side
back of computer
front of computer
4-2 Dell Inspiron 7000 Service Manual
Small scribe or nylon flat blade
Nut driver (5 mm and 5.5 mm)
5crew ldenrlcoron ond Ighrenng
CAUIlON: ll is essenliol lhol lhe correcl lenglh screw be used when
reinslolling o screw. Olherwise, hordwore domoge could resull.
Moke sure lhol lhe screw is properly oligned wilh ils corresponding
hole, ond ovoid overlighlening.
Where applicable, information about screw lengths is provided in illustrations.
Before installing a screw, match the screw to the screw length graphics in
Figure 4-2 to check for correct length.