SUMMARY__________________________________________________________________________ Dependable and accomplished professional who is currently earning a Masters Degree in Elementary Education at American University. Extensive experience in delivering instruction, managing groups of adults and children, and communicating effectively. Problem solver with strong interpersonal skills and history of success in high pressure environments.
EDUCATION________________________________________________________________________ American University, Washington, DC Expected December 2014 Candidate for Masters of Arts in Elementary Education Columbia Union College, Silver Spring, Md. May 1995 (Washington Adventist University) B.S. Business Administration Prince Georges Community College, Largo, Md. May 1982 A.A. Business Computer Programming
CERTIFICATION____________________________________________________________________ Washington, DC Elementary Education Expected June 2014
TEACHING EXPERIENCE___________________________________________________________ Wood Acres Elementary School, Bethesda, MD January 2014 Present First Grade Long Term Substitute Teacher Write and develop lesson plans following Common Core 2.0 standards Deliver many class lessons utilizing Promethean Board Benjamin Murch Elementary School, Washington, DC August 2013 Dec 2013 First Grade Practicum Teacher
COACHING EXPERIENCE___________________________________________________________ Board of Directors, Bethesda Chevy Chase Baseball: 2008 Present League Commissioner, Bethesda Chevy-Chase Baseball 2010 Present Baseball Coach for multiple teams, grades 1-8 BCC Baseball, 24 seasons 2002 Present Basketball Coach, Montgomery County Recreation Dept., grades 1-11 2002 Present Flag Football Coach, Kidball, Potomac, MD, grade 5 2013 - Present
IT PROFESSIONAL EXPERIENCE____________________________________________________ Marriott International Corporate Headquarters, Bethesda, MD 1996 2013 Sr. Technical Analyst, Enterprise Applications 2002-2013 Provide IT support for overall corporate infrastructure including all servers residing within the headquarters campus, including network support, new software deployment, troubleshooting, identifying security risk and upgrade opportunities and managing customer user satisfaction for thousands of users. Sr. Technical Analyst and Senior Trainer, 1996-2002 Configured and managed servers and communication software tools across corporate headquarters for thousands of users on site in Bethesda, MD and also around the world at property hotels. Traveled monthly to hotel properties to oversee installation of new software and train on site hotel managers in how to use newest programs and communicate with corporate headquarters. Training included classes with one to two dozen students over multiple days.
U.S. Postal Service HQ, Washington, DC 1993-1996 Sr. Analyst Managed team of 12 analysts. Responsible for the design, maintenance and support of multiple cc:Mail servers. Responsible for all management and support of VAX/VMS environment. Supervised hiring, personnel and budget for team. Participated in internal security maintenance and investigations for US Postal Inspector.
Digital Equipment Corporation, Lanham, MD 1986-1993 Software Specialist Training specialist and software installation supervisor. Conducted training classes for IT department managers and their staffs at dozens of corporate customer sites. Class sizes ranged from 10-100 students. Training included lectures, Power Point presentations, support material, classroom quizzes and one on one tutoring all focusing on new software being installed on site. Responsibilities included creating lesson plans and preparing related documentation.
TECHNICAL SKILLS_________________________________________________________________ Microsoft Certified Systems Developer, 1999 Windows 2000/Windows 2003/Windows 2008 Server Implementation and Support Microsoft Security Patch Deployment VMware deployment/support Exchange Server Design, Implementation, Migration and Administration Enterprise Anti-Virus Solutions for Gateway, Workstation, E-mail Client-Server Troubleshooting and Configuration Outlook Web Access Deployment SMTP Gateway Routing and Security including Content Filtering Technical/User Support Enterprise Application Research and Analysis