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Application form
Organisation Name
Project Manager, Title
How to apply
Applicants should send the completed form and any supporting information to:
Tamsin Fulton
Partnership Manager
Design Council
34 Bow Street
London
WC2 7DL
Email: tamsin.fulton@designcouncil.org.uk
You can download the application form as a Word document from the Design Council
website at:
www.designcouncil.org.uk/applicationform
Questions
If you have any questions or you would like to discuss this opportunity before applying
please contact Tamsin Fulton on the contact details above.
Public Services by Design is sponsored by the Department for Business, Innovation & Skills.
www.designcouncil.org.uk/psbd
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To be completed by the nominated Project Manager or Sponsor.
This application form is intended to help the Design Council understand the
complexity of the service and its ambitions and to ensure that the necessary
resources are available to make the project a success. This application form will be
used at a selection panel held in November to select a maximum of 7 projects to be
taken forward. Please provide details of the project you would like to put forward for
the scheme, attaching any supporting documentation that will help explain it to the
team.
Project Title:
The Project Sponsor should be a member of your senior management team, Director level or
equivalent, with budgetary control and with the authority to release staff from their day job to work on
the project as required.
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Please give a brief profile of the challenges for this service (service area, function/activities,
key challenges, staff-levels, customer satisfaction, levels of usage etc)
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Why do you want to take part in the programme? What outcomes would you hope to see?
E.g. Increased customer satisfaction, Reduced costs, Better partnership working, , Behaviour
change, service take-up etc..max 100 words
What are the key motivators (or internal or external pressures) for you wanting to transform
your service?
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Who are the end users of the service (current or future) and to what extent does it meet their
needs (now or future)?
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Please list all other departments/organisations that impact or influence your service.
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Describe the working relationships with departments/organisations that will necessarily have
to get involved with this project?
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What is the opportunity for such departments/organisations to benefit from this project?
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Have you already tried any other approaches to address your challenge and if so what have
the outcomes been? (please describe)
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In what way could the challenge, problem or opportunity realise benefits for tax-
payers and government?
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Has your service undergone any reviews either internal or external? Please include the
results of any performance review, user feedback etc either below or attached as an
appendix to this form.
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Please give details of any performance targets to be met by the service and if available give
examples of relevant base-line data below.
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For your organisation to benefit fully from the scheme, your nominated project manager will
need to commit at least 9 days over a 6 month period. It will also greatly benefit the project if
the project sponsor can attend key meetings and or workshops. Please confirm that this time
will be factored into work plans.
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As part of the project there will be several workshop days and mentoring visits with the
project team and other partners. Please can you confirm that you are able to provide internal
resources to set-up these events?
Yes No
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The programme could include up to 8 days of design mentoring support for your team. It will
not cover the costs of implementing the changes identified. The design team’s role is to help
you identify opportunities; support your team in preparing briefs, running tenders and
integrating the changes into current service offerings. Please give an indication of how you
might fund and implement these changes.
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What is the current timeline for this project? (start date, deadline etc.)
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If your application is successful your team will need to attend the following key workshop
days:
More details on the content of the days will be discussed with you prior to attendance.
Please can you confirm that you are able to allocate time to attend these workshop days?
Yes No
If your application is successful the Design Council’s Public Service by Design Team will
provide the service at a subsidised cost of £5k.
Please can you confirm that you are able to identify funding for this mentoring project?
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Please confirm you have sufficient budget to implement the service design
recommendations in this or next financial year?
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