Case Study for CRM Application

For Sales Deaprtment

Brainvire Infotech Pvt. Ltd
www.brainvire.com
http://www.brainvire.com

Client Requirement
An interactive and customizable application having important modules :
Contact Management: This module stores all the details related to the potential
customers and provides the ability to create
Opportunity Details: Companies usually mar !con"irmed leads# as
!opportunities#
Alerts and $eminders: This module runs independently and can be associated
with the rest o" the modules in the application
Dashboard: The application dashboard is a crucial part as it gives a
collaborated view o" all the important activities
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Access the system accordingly as follows:
%ser A: Director has access to all the in"ormation in the system
%ser C: This re"ers to &ales $epresentatives
%ser ': This re"ers to the &ales Manager group
%ser C: This re"ers to &ales $epresentatives
%ser D: D types o" users are Admin people
%ser (: %ser ( de"ines the role o" a &ecretary

Project Challenges
)roviding user accessibility*
Creating di""erent roles and authorizing them
(ncoding and decoding all the primary contact
Depicting various types o" interactive charts
The basic nature o" Apache O+'iz "ramewor
Developing graphical dashboards
&etting up o" independent Alerts
$eminders module using cron,ob
Creating a dynamic site
)rovides little or no dynamicity
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http://www.brainvire.com
Technologies Used
Operating &ystem - &erver
Management
.indows O&* Multi/&erver
Architecture with &taging - )roduction
(nvironment through 0ersion
Controlling releases* &erver
Optimization* &ecurity - &&1
2mplementation* &cheduler "or 'ac/
ups*Alert Monitoring &ystem
2ntegration* &erver )er"ormance
Tuning at regular intervals* &o"tware
+irewall Con"iguration - Maintenance
Development Tools - (nvironments 3roovy* Apache O+'iz +ramewor*
(clipse 2ndigo* C&&* 4ava&cript*
5TM1* &06* 5ibernate* &truts*
'eanshells etc
Database M7&81 Database &erver* D'
Clustering* D' Optimization* Master
&lave $eplication* 8uery Optimization*
&cheduler "or 'acups

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Manpower
)ro,ect 1eader 9
Developers :
Designers 9
8uality Assurance Testers 9

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Planning
The Database layer containing M7&81 &erver Database
The 'usiness 1ogic layer consisting o" all the business logic
procedures
The 2nter"ace layer and Database Abstraction layer
Converting data between incompatible type systems
2n databases and accessing data "rom the database
respectively
The %ser 2nter"ace layer which "orms the 3raphical %ser
2nter"ace o" the website

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Architecture

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Deelopment !ighlights
The site was e;uipped with a robust architecture
O""er centralized access to multiple users
Customizable viewing options were designed
(nhance user e<perience and allow personalization
Access control and other security measures
Third/party tool* 4asperchart was integrated
Developed according to the latest web standards
+or timely delivery* we speci"ically used Ant/build "ramewor
The system maes e<tensive use o" the A)2s
The inter"ace was made easily navigable
The site was developed and "ully "unctional within a span o" = months

"ources :
http:##www$%rainire$com#we%&%ased&crm&
application&interactie&graphs#
Contact Info : 1-631-8!-!"!6
#mail : info$%rain&ire'com
(e%site : )))'%rain&ire'com
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Contact Us
*ttps:++)))'face%oo,'com+-rain&ire
*ttps:++t)itter'com+-rain&ire
*ttp:++.oo.le'com+/-rain&ire
*ttp:++)))'lin,edin'com+company+%rain&ire-
infotec*-p&t-ltd
Contact Info : 1-631-8!-!"!6
#mail : info$%rain&ire'com
(e%site : )))'%rain&ire'com
http://www.brainvire.com