The Reliance Group Reliance I ndustries Limited The Reliance Group, founded by Dhirubhai H. Ambani (1932- 2002) in 1966, is India's largest private sector enterprise, with businesses in the energy and materials value chain. The Group's operations can be classified into three segments namely: Petroleum Refining and Marketing business Petrochemicals business Others (including Crude Oil and Natural Gas Exploration & Production business. The Reliance group of companies expanded into textiles in 1975. Since its initial public offering in 1977, the group has expanded rapidly and integrated backwards - its major products and brands, from oil and gas to textiles are tightly integrated and benefit from synergies across the Company. Group's annual revenues are in excess of Rs. 1,12,500 crore. The flagship company, Reliance Industries Limited, is a Fortune Global 500 company and is the largest private sector company in India with market capitalization of Rs 2,39,084 crore (as on 5 th July 2007).It has more than 25,000 employees on its rolls. Major Group Companies are Reliance Industries Limited (including main subsidiaries Reliance Petroleum Limited and Reliance Retail Limited), Indian Petrochemicals Corporation Limited and Reliance Industrial Infrastructure Limited. The group has followed a policy of timely diversification into other unrelated but profitable industries. After its foray into telecom in 2002 (Reliance Infocomm), in January 2006, it has now in the process of establishing a retail business through a subsidiary Reliance Retail Limited. The groups' subsidiary Reliance Infrastructure Ltd. is currently establishing infrastructure facilities such as roads and buildings for the proposed Special Economic Zone (SEZ) at Jamnagar, Gujarat. Reliance I ndustries Share @ a glance (as on 5 th September 2007) Snapshot Profile Current Price (Rs.) 1957.45 Sector Energy Face Value (Rs.) 10.00 Industry Crude Oil & Natural Gas Incorporation Year 1966 Market Capitalisation (Rs. Crore) 274730.11 Daily High (Rs.) 1999.30 PE Ratio 23.63 Daily Low (Rs.) 1946.20 PB Ratio 4.75 52 Week High (Rs.) 1775.25 Year To Date Return (%) 120.02 52 Week Low (Rs.) 1087.65 Source: www.valuesearchonline.com
4 Reliance Communications Reliance Infocomm was launched in 2002 as a part of the undivided Reliance Group. Its founding philosophy was based on Dhirubhai Ambani's vision -Make a telephone call cheaper than a postcard. Reliance Infocomm started laying out 60,000 route kilometers of a pan-India fibre optic backbone. The company was soft launched on 28th December 2002, the occasion of the Late Dhirubhais 70th birthday. In 2005, the Reliance empire split and Anil Ambani got control of erstwhile Reliance Infocomm , Reliance Energy and Reliance Capital whereas Mukesh Ambani got control of Reliance Industries Limited and Indian Petrochemicals Corporation Limited (IPCL). Anil Ambani immediately unveiled the 'Anil Dhirubhai Ambani Group' (ADAG). Reliance Infocomm was transformed into Reliance Communications which became the flagship company of ADAG of companies. Reliance Communications is India's largest private sector information and communications company, with over 35 million subscribers and market capitalization of Rs. 1,10,807 crore (as on 5 th July 2007). It has established a pan-India, high-capacity, integrated (wireless and wireline), convergent (voice, data and video) digital network, to offer services. The company has a reliable, high- capacity, integrated (both wireless and wireline) and convergent (voice, data and video) digital network. It is capable of delivering a range of services spanning the entire infocomm (information and communication) value chain, including infrastructure and services - for enterprises as well as individuals, applications, and consulting. Reliance Communications Share @ a glance (as on 5 th September 2007) Snapshot Profile Current Price (Rs.) 538.80 Sector Technology Face Value (Rs.) 5.00 Industry Telecom. Services Incorporation Year 2004 Market Capitalization (Rs. Crore) 110756.79 Daily High (Rs.) 545.50 PE Ratio 39.86 Daily Low (Rs.) 535.20 PB Ratio 5.18 52 Week High (Rs.) 552.35 52 Week Low (Rs.) 301.45 Source: www.valuesearchonline.com
(Please refer to Annexure 1 for Background: History Of Cellular Telephony In India With Focus On Growth Of Reliance As A Telecom Major) Source: www.ril.com / www.reliancecommunications.co.in
5 Rationale for Diversification The foray of the Reliance Group into the telecom sector was based on its founders vision Dhirubhai Ambani had ambitiously stated in 1999; Make a telephone call cheaper than a postcard. The following lists the rationale for their diversification into an unrelated industry such as telecom from their core businesses of textile and petrochemicals. 1. New National Telecom Policy99 2. Growing Importance Of Service Sector In The Economy (GDP) And Increasing Contribution Of Telecom Industry To The Service Sector 3. Growing Middle Class With Increasing Disposable Income 4. Deep Pockets 5. Sunshine Sector - Potential For Growth 1. New National Telecom Policy99: National Telecom Policy '94 The first step towards opening the telecom services sector took place with cellular licenses for the four metros being awarded to private companies in 1994. In the same year, the government formulated the National Telecom Policy of 1994 (NTP 94) with the objective of encouraging private sector participation in telecom services. As per NTP 94, one private company per circle was to be allowed entry into basic services while two operators were to be allowed to compete in providing cellular services in each of the circles. Subsequently, cellular services became operational in four metros and 18 state circles and basic services, too, commenced in a few circles. However, high license fee bids, tariff distortions, unattractive interconnection and revenue sharing arrangements between DOT and new private licensees resulted in most service providers finding themselves in financially unviable situations. New Telecom Policy '99 In an attempt to remove the defects of the old policy and provide a new direction to the telecom sector, the government came out with NTP99. The highlights of NTP99 were:: Three types of Service Providers: Cellular Mobile Service Providers (CMSPs) : Right to provide all types of mobile services Fixed Service Providers : Right to provide all types of Fixed services Cable Service Providers Recognizes convergence, makes licenses technology neutral but service specific Increasing power of Regulator: Talks about strengthening TRAIs competition management functions 6 Shift away from Monopoly/Duopoly: Assured level playing field as a promise of the policy Introduction of a 1 time Entry Fee (Rs. 400 Crores) + revenue share arrangement for payment of license fees. Extension of license period to 20 years. Opening up of Domestic Long Distance by January 1, 2000. Restructuring of the Department of Telecommunications. Transparent, effective & efficient management of spectrum. Imposition of a universal service levy on all operators to fulfill universal service obligations. Migration from NTP94 to NTP99: The Settlement The Industry got: Migration to revenue share Six months waiver of license fee Extension of license term Promise of strengthened regulatory framework The Industry accepted: No duopoly status. Review every 2 years Introduction of competition under NTP 99 / TRAI Act Sharp reductions in tariffs and rentals Withdrawal of court cases (claims of Rs.10,000 crores) 2. Growing Importance Of The Service Sector I n The Economy Post liberalization (1991), the economy had turned the corner with an impressive growth rate in GDP (6% and over per annum). The percentage contribution of the Tertiary Sector (i.e. Service Sector) to the GDP increased at a much faster pace as compared to the Secondary and Primary Sector. Reliance Group was traditionally focused on Manufacturing (their biggest revenue generators being Petrochemicals and Textiles), i.e. the Secondary Sector, and hence it made sound business sense for them to venture into the Service Industries which held the promise of an ever-increasing and sustainable return. The contribution of the Telecom Sector to the Service Sector was also steadily increasing. Its contribution towards GDP at factor cost was 1.2% of the Service Sector in 1993-94 and in 1999-00 it registered a growth rate of 25%, with its contribution rising to 1.6%.This was the highest growth by any industry under Tertiary Sector second to only the Hospitality Industry. The growth rate of Total Tertiary Sector towards GDP at factor cost in the same period was 12% (Please Refer to Annexure 1 Fig 1.1)
7 3. Growing Middle Class With I ncreasing Disposable I ncome The disposable income of the Bourgeois i.e. the Indian Middle Class was showing an upward trend. This can be inferred from the following two factors: i. Increasing Gross Domestic Savings: The Gross Domestic Saving was steadily rising. The rate at which Gross Domestic Savings had increased in 2000-01 from 1995-99 was 23.4%. The share of Household savings in GDS went up from 79% in 1985-89 to 85.1% in 2000-01. (Please Refer to Annexure 1 Fig 1.2) ii. Increasing Private Final Consumption Expenditure: Per Capita Private Final Consumption Expenditure has shown a consistent upward trend from (1993-94 to 2004- 05) which indicates a growing demand for normal goods. In the year 2002-03, PFCE rose by 3.9%; in 2003-2004 it rose by 8.3%. (Please Refer to Annexure 1 Fig 1.3) 4. Deep Pockets In 2000-01, Reliance was the largest, fastest growing, and the most valuable business group, in India .Reliance Groups leadership position in the Indian economy was reflected by the following statistics: 3% of Indias GDP 5% of Indias total exports 9% of governments indirect tax revenues 2.3% of the gross capital formation in the country, in the past 5 years The companys financials spoke for itself. Rs. Crore $ Billion Rank Sales 59,000 12.6 1 Exports 9,400 2.0 1 Cash Flow 6,200 1.3 1 Net Profit 4,100 0.9 1 Assets 46,400 9.9 1 Market Capitalization 63,000 13.5 1 Reliance groups pre-eminent role in the Indian corporate sector at the time was evident from the following statistics: 30% of the total profits of the private sector 10% of the profits of the entire corporate sector Over 12% of total market capitalization Weightage of 24% in the Sensex (Highest of any company) Weightage of 21% in the Nifty 1 out of every 4 investors in India was a Reliance shareholder 8 RIL and RPL were, at the time, the top 2 companies in India on all major financial parameters. Clearly the Reliance group had deep pockets, which was just as well since the Telecom Industry was a highly capital intensive industry. Apart from the prohibitive entry barrier in the form of a very high license fee (Rs. 400 crore), the telecom sector also required a large infrastructure investment and had a relatively long break-even period. The cost intensive nature of the Indian Cellular Industry was highlighted by T V Ramachandran, Director General, COAI in October 2002. According to him, the high cost structure of the industry was due to the following reasons: Indian Cellular Market had lowest tariffs, but highest costs. Only country in world to have High cost of entry + high annual license fee. Sub-optimal allocation of spectrum at less than half of international average, also added to cost & affected quality of services. High customs duties - as much as 25% on equipment, formed a significant component of costs. The Telecom Industry had High Recurring Costs - 35-42 % of a companys revenues were being passed on by way License Fee, Interconnection charges, Spectrum Usage Charges & Service Tax. This meant that the Break-even period for any player was relatively long. In the 2000-01 Annual Report of RIL, the Investment Plan for Reliance Infocomm was spelt out as listed here under: Planned investment of Rs. 25,000 crores (US$ 5 billion) envisaged over the next 3-5 years Project was proposed to be financed with 2:1 debt equity - total equity requirement for the project Rs. 8,000 crores (US$ 1.7 billion) RIL would be the lead investor with 45% equity stake: 10% ESOP, and balance equity would be by other Reliance group companies and promoters. Reliance invested Rs 10,500 crore in the 1 st phase in Reliance Infocomm. Thus the Reliance group had paved the way ringing in a new wave of telecom revolution in India. Why did Reliance choose CDMA over GSM: The following are the 3 reasons for Reliance choosing CDMA over GSM. Bandwidth (Spectrum) Optimization: In GSM, the total frequency band has to be divided for the purpose of transmission, however, CDMA uses a spread spectrum where there is no division of the frequency band, i.e. , the same frequency band is used over and over again .
9 Cost of infrastructure is lower than GSM due to low equipment cost: At that time, the custom duty of importing CDMA equipment was much lower than that of GSM. They also had strategic tie ups with LG and Samsung as hand set manufacturers. Assurance in NTP99 of WiLL (Wireless in Local Loop): In 2001, Reliance gathered other basic services operators and lobbied successfully with the Department of Telecommunications (DoT), the Union Communications Ministry, TRAI and the apex tribunal to allow limited mobility within a short distance. Until then WiLL was perceived only as a solution to bridge the "last mile" problem in the telecom network. Reliance had licenses for basic telecom operations in 18 basic circles, but did not bid for any cellular license other than the seven licenses that it had from the initial foray in the first round of license auctions. Instead, it placed its bets rather early on the CDMA platform. Reliance ushered in the CDMA technology and re-entered the cellular telephony market with a license only for limited mobility service under WLL telecom network. However, Reliance could leverage on technology and provide competitive cellular services at much cheaper tariff than the existing GSM players. TRAI noted that Reliance had converted its services into an almost an all-India roaming- done by registering the subscribers almost all over the country by using call-forwarding and multiple registration. Thus Reliance could bend the rules to its advantage which caused an uproar from the existing GSM players laying ground for the Unified License scheme, introduced in November 2003. Under this, a service provider could offer both fixed and mobile services under one license. Thus, while cellular operators could offer basic services, WiLL operators could offer cellular services. 5. Sunshine Sector Potential For Growth In the first fifty years of independence, India had a dismal teledensity of 0.80%. Post the telecom sector opening up to private players, the teledensity had shown an upward trend. The teledensity in 2001 was 3.58%. Where as average teledensity of developed economies was around 65 to 75%. This provided ample scope for a new player to enter the market and compete with the existing players. Despite India having crossed the 100-million telephone mark on April 13, 2005 to become the fifth largest telecom network in the world after China, the US, Japan and Germany, (Teledensity in the US, Japan and Germany is 100%. China has a teledensity of 55%) there is huge potential for growth in the telecom sector especially in the rural market. This is because the urban teledensity has increased exponentially since 1997 and the rural teledensity has shown a comparatively marginal growth, (Please Refer to Annexure 1 Fig 1.4) The current teledensity is 19.80% (July07) and it is expected to touch 22% by the end of the year. 10 In 2000, DoT projected that Mobile telephones will rule the Indian Telecom market in the next 5 years and it would become a necessity rather than a luxury. The DOT annual report 2005-05 also highlighted the growth of mobile telephony in India and decline of fixed line telephony. In 2002, mobile telephony grew by an astounding 160% to 33.7 million subscribers (as compared to 13 million in 2001) where as the fixed line telephony saw a decline of 16% with the number of subscribers falling to 35.25 million (as compared to 41.31 million in 2001). Reliance had clearly timed their move well. The CAGR of mobile telephony was 86% compared to only 11% in case of fixed line telephony for the period 1996 - 2004. (Please Refer to Annexure 1 Fig 1.5) The market scenario of the telecom sector in December 2001 is shown in Fig 1.6 in Annexure 1. The Growth Predictions for the telecom sector in 2001 were: Mobile subscriber base will grow up to 200 million by 2010 (CAGR 33.7%) Mobile market value will be $ 24 billion by 2009 Indian cellular market would account for 11% of overall Asia-Pacific and Japan market by 2009 India would become third largest mobile user-base behind China and US, by 2007 Revenues would reach as high as $ 10 billion, by 2010 Sources: Economic Intelligence Unit Gartner | TRAI | COAI | Lehman Brothers | Zinnov Research & Consultanting
11 Modalities and the Effectiveness of Diversification The Reliance Communication Story can be narrated in four parts: Phase One The Big Bang Theory Phase Two A Bigger Bang Phase Three A New Star Is Born Phase Four The Shooting Star Phase One The Big Bang Theory On December 18 th 2002, on the late Dhirubhai Ambanis 70 th birth anniversary, Reliance Infocomm was soft launched and was later commercially launched in May 2003 as a Pan India effort across 1,100 cities and towns. It had Optical Fibre Cable network backbone of 60,000 route kilometers. Value added Services was launched through R- World mobile portals that provided 70 applications (including news, TV guides, movie clips).An aggressive expansion plan was formulated to cover an additional 3,800 towns within FY08 to cater to 140 million customers. The company followed an aggressive marketing strategy through a Multi Channel Pan India distribution and Customer Care network. The network included 230 WebWorlds (Retail Broadband centers), 7,100 Point of Sales Outlets,1,000 Direct Sales Agents, 4,800 Independent Sales Agents,195 Distributors covering 50,000 merchants, Enterprise Sales Team (300 + 1,000 FoS),and 4,800 Customer Care executives. Initially only Post Paid Schemes which were high risk and high gain were introduced; with innovative pricing to drive penetration and a 3 year lock in period for guaranteeing customer loyalty. Reliance Infocomm carved out a niche for itself by starting operations with the Dhirubhai Ambani Pioneer Offer the companys flagship offer with STD call rates as low as 40p/min. (Mobile Handset partners were Samsung and LG) (Please Refer to Annexure 2 Fig 2.1).. In July 2003, the Monsoon Hungama Scheme launched .It created history by lowering the entry barrier of going mobile to Rs. 501 as a result of which one million customers applied for subscription within 10 days of its launch. At the end of March04 a subscriber base of almost 7 million customers had been acquired. The Reliance India Mobile brand emerged as the Most Trusted Telecom Brand in the country (Source: A.C. Nielson, ORG MARG). Also on offer for the 1st time in India was high speed mobile data services through R-World mobile portal. The overall capex was estimated to be around Rs. 18,000 crores compared to initially announced Rs. 25,000 crores due to sharp fall in telecom equipment cost (especially CDMA) as a result of the slowdown in the global telecom industry leading to lower equipment and fibre costs. RILs exposure to Infocomm was US$ 1,043 million, comprising of US$ 508 million in equity and US$ 535 million in debt. Additional exposure was estimated to be at US$ 500 million in debt. However, Reliance Infocomm had sufficient positive cash flows to prepay RIL debt ahead of maturity in the very first year. 12 At this point, Reliances GSM cellular service was not faring as well as its CDMA division. Subscriber base had touched only 600,000 by the end of August 2003.Services were operational in 7 telecom circles comprising 118 cities in 15 states. The cellular operations spanned 1/3rd of Indias geographical area and covered an area of nearly 400 million people. Its pre-paid services accounted for 95% of cellular revenues this was a low risk strategy. The GSM Network was successfully established only in the central and eastern parts of the country. Phase Two A Bigger Bang This Phase was sparked by the strategic acquisition of 100% of FLAG Telecom on January 2004 for US $ 211 million through Reliance Gateway Net Ltd. ( a wholly owned subsidiary of Reliance Infocomm).FLAG Telecom was a leading global telecom company having 180 customers ,including a number of the worlds leading international carriers. FLAG connected 16 of the worlds top 20 business centers and 75% of the world population through its 55,000 Km Fibre Optic Network. (Please Refer to Annexure 2 Fig 2.2).FLAG also had project FALCON underway which was a new high capacity resilient loop cable system providing multiple landings through out the Gulf region with submarine link stretching to Egypt in the west and Hong Kong in the east. This acquisition provided the company with an international gateway to global markets; Reliance Infocomm now became a carriers carriers. The company now owned 112,000 Route Km internationally and started an 100 Mbps Ethernet link for broadband connectivity (a 1st for any Indian Company). The Enterprise Broadband Service was rolled out in 30 towns which was then extended to 200 towns and it garnered 50,00,000 Corporate Customers. This phase was also marked by the introduction of Pre-paid schemes in February 2004.Services offered included FWP (Fixed Wireless Phones) using WiLL technology and Lease Lines. Services like International Private Lease Circuits, Virtual Pvt. Networks, Video Phones, Audio and Video Conferencing and Netway were planned to be introduced. Subscribers were given greater choice for handsets as Reliance partnered with Motorola and Nokia(the Indian market favorite).These mobile sets were of light and sleek design and offered enhanced services like Java enabled utilities, Polyphonic ringtones, three-way conferencing, multimedia messaging and special lifestyle features like organizers, calendars, etc. They also overcame the product deficiency of battery overheating with Lithium Ion batteries that were more reliable. Phase Three A New Star I s Born On June 18 2005, after seven months of intense and bitter power struggle, the Ambani brothers resolved the "ownership dispute" amicably. This was marked by an announcement regarding the settlement by their mother, Kokilaben through a statement, making the separation official. The board of directors approved the RIL demerger plan. According to this, Reliance Industries shareholding in Reliance Energy, Reliance Capital and Reliance Infocomm would be put into a new holding company a kind of a special 13 purpose vehicle (SPV). The demerger ensures that both brothers will have a clear line of ownership and control. Mukesh Ambani got RIL and IPCL and Anil was awarded Reliance Infocomm, Reliance Energy and Reliance Capital. (Please Refer to Annexure 2 Fig 2.3).In terms of market capitalization, Mukesh seemingly had the edge. The combined market capitalization of IPCL and RIL is close to Rs 88,000 crore, compared to the nearly Rs 15,000 crore of Reliance Energy and Capital. However, Anil's prized catch and as some referred to it as the jewel in the crown, Reliance Infocomm could turnaround the younger Ambani's fortunes. The big cash cow, which is not yet listed on the bourses was believed to be valued anywhere from Rs 25,000 crore to Rs 45,000 crore by various market analysts. Anil Ambani immediately unveiled 'Anil Dhirubhai Ambani Group' and committed an investment of Rs 3,000 crores of his personal funds in Reliance Energy and Reliance Capital. Thus Reliance Communication (previously Reliance Infocomm), India s leading integrated telecom company was formed. It became the flagship company of the Anil Dhirubhai Ambani Group (ADAG) of companies and was subsequently was listed on the National Stock Exchange and the Bombay Stock Exchange. Phase Four The Shooting Star Reliance Communications is now a strategic presence in all growth segments and is uniquely positioned across the voice and data spectrum: Wireless: CDMA+GSM voice, mobility, fixed wireless, internet access, multimedia, data VPNs, PCO, payphone 65% Q1 FY07 Revenue Global: National and international voice, virtual calling card, international capacity, internet bandwidth, managed data services 28% Q1 FY07 Revenue Broadband: Enterprise centrex, conferencing, leased lines, MPLS-VPN, data centers, consumer access lines, broadband internet 7% Q1 FY07 Revenue Reliance Communication: Dominant position across multiple segments Wireless traffic 350 million minutes/day Public Call Office (PCO) lines 48% market share International Long Distance (ILD) voice 45% market share US-India retail voice carrier 40% market share Internet Data Center (IDC) services 62% market share Primary International bandwidth provider in Middle East and Asia Internet bandwidth in India 35% market share The customers include- Over 32 million subscribers in India Over 7,00,000 global consumers Over 200 major global carriers 14 Over 250 MNCs Over 700/1000 Top Indian Large Enterprises Over 10,000 Indian SMEs The company offers a comprehensive international portfolio through a submarine cable network that spans 4 continents and 40 countries. Its Domestic wireless network currently spans more than 10,000 towns and 300,000 villages across the country, providing coverage to over 60 per cent of Indias population. Reliance Infocomm operates the largest, next generation long-distance network in the country, comprising 1,00,000 route Kilometers of OFC. In the current fiscal year, RCom will spend Rs 16,000 crore for further expansion and strengthening their network coverage, across India and rest of the world. There are embedded opportunities for value creation by leveraging assets within RComs integrated platform from the following: the 6000 seat multi-location, multi lingual contact centre,1650 exclusive Reliance World outlets in 700 towns, largest distribution network in the industry, and passive infrastructure like nationwide single occupied radio towers and fibre ducts, and Project FALCON. The financial restructuring of Reliance Communications is the biggest turnaround story in the history of corporate India and in the shortest time. It was the first Indian telecom services company in the private sector to recommend a dividend payout to its shareowners. Market capitalization is up from Rs. 37,000 crore (us$9.5 billion) to over Rs. 1,17,000 crore (US$ 29.3 billion).RCom crossed the Rs 1,000-crore mark in Net Profit in one quarter in the last reported quarter of FY 2007 the fifth Indian company to do so, and by far the youngest. FY 06-07 Financial Results Revenue: Rs. 17,440 Crores Operating Expenses: Rs. 10,812 Crores Net Profit (PAT): Rs. 3,526 Crores Net Profit attributable to equity shareholder: 2,408 Crores (after more than Rs. 1000 crores written off due to de-merger) EBDITA: Rs. 6,693 Crores | EBDITA margin: 38.38% ROI: 5.23% ((EBIT-TAX)/Total Assets) ROI: 6.84% (EBIT/Net Assets) ROE: 11.73% (PBT/NW) Return on net worth: 30% EPS: 11.98 Reaches BEP in Dec05 with quarterly profit of Rs. 5 Crores. Time taken to reach BEP: 36 months (least time taken by any telecom player in India) Net Debt: Rs. 1,824 Crores Shareholders equity: Rs. 22,931 Crores Debt-equity ratio: 0.09 (standard 2:1) Net Cash flow: Rs. 6,231 Crores Current ratio: 1.87 (Standard: 1.5 2) Total Assets: Rs. 35,093 Crores 15 Reliance Communications is the largest CDMA player in India and has been the CDMA market leader from the first full year of operations. It has been registering growth every year. (Please Refer to Annexure 2 Fig 2.4)Also from the first full year of operations, it has out-performed its nearest competitor, Tata Tele Services Limited, and currently is double its size in terms of subscriber base. The table shows the year on year growth of the subscriber base of Reliance Communications and compares it with the total CDMA subscribers. (Please Refer to Annexure 2 Fig 2.5) 16 Current Market Scenario There currently 14 players in the market. The Total Wireless Subscriber Base is 185.13 million out of which Total GSM Subscribers are 121.43 million and Total CDMA Subscribers are 63.7 million. (Please Refer to Annexure 3 Fig 3.1).Reliance Communications is in 2 nd position in the Indian Cellular Market with a total (GSM + CDMA) subscriber base of 32,077,442 as on 30 th July 2007. (Please Refer to Annexure 3 Fig 3.2) In the current market scenario, most circles show Oligopolistic nature. This can be substantiated by using the HH1 index and CR3 ratio , which indicate the level of computation computed for each circle(total number of players is 11). An HHI (Herfindahl Hirschman)index of greater than 1,800 is considered oligopolistic in nature by US DoJ while TRAI is more lenient and considers HHI index of greater than 2400 as oligopolistic market structure. Most of the circles (especially the C category circles) show signs of oligopoly.( HHI index: 1650). If CR3(concentration) ratio is used then almost all of the circles falls under tight oligopoly. In the absence of any real differentiation, this means that each and every action of single player, irrespective of its size, has bearing on all other players resulting in either cut throat competition or tendency to cartelize making role of regulator important, difficult and risky.( CR3 Ratio: 60.1).(Please Refer to Annexure 3 Fig 3.3) I n terms of profitability, I ndian telecom operators are world-leaders enjoying better EBI DTA margin 1 than their counterparts in developed countries. A report by Merrill Lynch says that the Indian telecom industrys EBIDTA margin stands at 37.5 per cent, ahead of countries like the US (32), the UK (25.6) and Japan (26).This is true for the last few years due to economies of scale, better pricing and lower manpower deployment, better cost management, higher usage and rapid growth. Moreover, unlike global companies like France Telecom and Vodafone, Indian companies have not gone in for acquisitions which take time to register returns The operating costs in India are much lower compared with that in developed nations. For example, cost levels and overheads in the UK and the US are much higher , as companies there are also not adequately compensated by way of subscriber additions. The growth in revenues and profitability in India is due to the increase in volume, and this is in spite of a fall in average revenue per user. The fall in tariffs was more than offset by a growth in the subscriber base, with Indian service providers adding over 6 million users every month. (Please refer to annexure 3-Fig 3.4) India also has the worlds second-highest usage statistics at around 400 minutes per month. Bharti Airtel, Reliance Communications and Hutchison Essar lead the pack with EBITDA margins of more than 40 per cent. A UBS report predicts that both Bharti and Reliance Communications will have 41.5 per cent EBIDTA margin when they announce their quarterly numbers this month.. 17 Conclusion Market Forecast In January 2007, study by the Center for Knowledge Societies (CKS) and commissioned by Nokia reported that mobile communication was revolutionizing economic and social life in rural India. With mobile phone ownership in I ndia growing rapidly, the report noted that one in five Indians would have a mobile phone service by the end of 2007; and by the end of 2008, three quarters of Indias population would be covered by the mobile network. Many of these new mobile citizens live in poorer and rural areas with limited infrastructure and facilities, high illiteracy levels, low PC and Internet penetrations. Pricing Forecast As per the Sector Report - Batlivala & Karani Securities Research, Price Wars in the cellular industry may end soon: (Please Refer to Annexure 4 Fig 4.1) Once the MoU reaches a level of 550 to 600 minutes and ARPM falls to 45 to 55 paisa level, then a further reduction in call rates may not result in corresponding increase in the usage. But operators may be tempted to use free minutes as bundling strategy or in a stand alone way to attract/poach subscriber in the future. Market Share Forecast According to the Sector Report - Batlivala & Karani Securities Research, several players are seeking to improve the market share by 2012 time frame. Vodafone has based its business case (while acquiring Hutch) at 20-25% market share by 2012. Similarly, Bharti is targeting upwards of 25% market share by 2010-12 time-frame. Reliance Communications would be re-launching GSM operation to improve its share. They believe that given the structure and dynamics of industry, achieving this kind of market share might be very challenging. B & K Securities Research expect that Vodafone will improve market share the most in next six years (from 15.9% in December 2006 to 18.4% by December 2012). If MNP (mobile number portability) is not implemented, then none of the operators subscriber base is expected to shrink in any of the year (on y-o-y basis) till 2012. Implementation of MNP may significantly alter this forecast. However, in light of the Telecom Regulatory Authority of India's recommendations on licensing and M&A conditions being likely to be accepted then Reliance Communications remains the biggest gainer of the exercise (as pointed out by DNA Money on J uly 31 and August 15.)
The Telecom Regulatory Authority of India (TRAI) has recommended tightening in the existing mergers and acquisition laws governing telecom service providers. It has said that a minimum of four operators should be left per circle post any merger. At present, a minimum of only three operators per circle is required. It has also said that 18 the combined market power of the merged entity should not be more than 40 per cent. This is considerably lower that the present definition of dominant market share which is pegged at 67 per cent.
If this proposal is accepted, then any two large operators such as Bharti Airtel and Vodafone Essar may not be able to merge as both have more than 20 per cent market share each in some of the circles such as Delhi. However, TRAI has allowed the merged entity to keep the spectrum which they jointly have. At present there is a cap of 15 Mhz .The regulator has also suggested an increase in the existing cap of 10 per cent on equity that one telecom player can acquire in another player in the same service area. While the existing ceiling of 10 per cent can be acquired through the automatic route, acquisition of anything beyond that and up to 20 per cent equity would have to get approval on a case by case basis, subject to conforming to the M&A guidelines recommended by the regulator.
Citigroup said Reliance Communications benefits the maximum though it will have to have to pay an additional entry fee, referring to the TRAI recommendation on use of combination technologies. The Anil Ambani firm, which has applied for GSM license across the country, can now get spectrum for the remaining 15 circles where it does not have GSM service but it has to pay an entry price equivalent to that paid by any universal access player in a particular circle.
Credit Suisse co-heads of Asian telecoms research, Jeff Kahng and Colim McCallum also said Reliance Communications will be the biggest beneficiary with its "clear framework for launching GSM services". According to them, if the defense ministry releases 20 mega hertz of spectrum to the telecom sector by the end of this year, it would allow three to four new operators to come into play. Our group feels that over the next 3-5 years, the market will become a near perfect Oligopoly with major players being Bharti, Reliance, Vodafone and Tata (These players would not be able to able to merge together as no player will be allowed to have more than 40% market share as per latest TRAI regulations.) BSNL with its latest infrastructure expansion move could also become a major player. Aircel, BPL, Spice are likely to be taken over by the major players I dea may or may not be taken over (depending on the will of their promoters The Birlas).Tariffs will fall but not significantly. Despite this profitability will increase as all players will be optimally utilizing their created idle capacity. Market offerings will increase which will benefit the customers. The spectrum vacated by the Defense Dept. will help the GSM players to consolidate market position and become market leaders. This will prompt Reliance Communications to focus back on the GSM market and make significant infrastructure investment. 19 The Future Of Reliance Communications The present total GSM Subscriber Base is 121.43 Million of which Reliance has only 4 Million (a dismal 3.3%!) Reliance Communications seems to be shifting focus to the GSM business and has approached DoT for permission to offer GSM services in 21 circles. According to the market buzz, the company planned to start GSM operations in Delhi and Mumbai with an estimated investment of over Rs. 1500 crore. Also, that Reliance was already in talks with major equipment vendors like Nokia, ZTE, and Motorola for rolling out GSM service. The rationale behind their move can be attributed to the following reasons:
GSM would catalyze subscriber growth. Can leverage its existing infrastructure. Can leverage the scale offered by the technology, which is used by more than 70 per cent of the global mobile operators. Cheaper CDMA handsets not being made available in the market, which is hindering its growth. CDMA to miss the additional spectrum released by the Defense Dept. - if their GSM license application is approved, RCom gets access an additional 5 Mhz of spectrum GSM is an open standard, so that the company would not have to pay any sort of royalty to Qualcomm. Currently, there has been a lot of heated debate on the royalty charged by Qualcomm for CDMA. According to estimates, the average royalty per CDMA handset turns out to be around $13. In fact, a few industry insiders hint at the possibility of that Reliance is pressurizing Qualcomm by this move. Mobile additions to reach 10 million a month by Dec07
With Mobile additions to reach 10 million a month by Dec07 as per latest COAI predictions, Reliance Communications is expected to gain market share from GSM launch. (Please Refer to Annexure 4 Fig 4.2)
However the following could be the possible threats to the company in the near future:
Entry of Vodafone Money Muscle of Vodafone could lead to fresh price wars. Cordial relationship of Vodafone with Bharti could lead to a mutually beneficially deal (infrastructure sharing; mutually agreed upon tariff) between them. BSNL recent announcement of expanding GSM business could make it a major player in the market. Implementation of Mobile Number Portability - will lead to greater customer churn. Growing importance of GSM over CDMA a worldwide phenomenon Implementation of Carrier Access Code would enable subscriber to choose their NLD/ILD carrier. New entrants in NLD/ILD segment
20 Annexure 1
Background: History Of Cellular Telephony I n I ndia With Focus On Growth Of Reliance As A Telecom Major
Year Event Till Mid 80s Indian Telecom Market was a wholly Government owned public utility. 1986 MTNL (Mahanagar Telephone Nigam Limited) formed to take out telecommunication services from the control of the Government in the cities of Delhi and Mumbai.VSNL (Videsh Sanchar Nigam Limited) was created in the ILD segment. At this point the market was a Government Monopoly. (Bharat Sanchar Nigam Limited (BSNL) was formed on October 1, 2000 as a telecom service provider in all other places.) 1992 Telecommunication sector in India liberalized to bridge the gap through government spending & to provide additional resources for the nations telecom target. Private sector allowed participating. 1994 National Telecom Policy (NTP94) announced. License for providing cellular mobile services granted by the government of India for the Metropolitan cites of Delhi, Mumbai, Kolkata & Chennai. Cellular mobile service was to be Duopoly (i.e. not more than two cellular mobile operators could be licensed in each telecom circle), under a fixed license fee regime for 10 years. The Eight operators issued licenses to operate cellular mobile services in the 4 metros were: Delhi: Bharti Cellular Limited & Sterling Cellular Limited. Mumbai: BPL Mobile Communications Limited & Hutchison Max Telecom Limited Calcutta: Modi Telstra & Usha Martin Telekom. Chennai: RPG Cellular & SkyCell Communications 1995 20 more telecom circles got mobile licenses. The circles were roughly analogous to the states of India and were divided into "A", "B" and "C" categories based on their perceived business potential. Cellular Operators Association of I ndia (COAI) was set up to look after the collective interests of the GSM players. Modi Telstra launched the first cellular operation in the country in Kolkata under the brand name "Modi Telstra". 1996 Reliance enters the Indian Cellular Telephony Market with Reliance Telecom offering GSM services. 1997 Association of Unified Service Providers of India (AUSPI) constituted as a body for CDMA players. Telecom Regulatory Authority (TRAI) of India was set up The entry of private service providers in 1992 brought with it the inevitable need for independent regulation. The Telecom Regulatory Authority of India (TRAI) was thus established with effect from 20 21 February 1997 by an Act of Parliament, called the Telecom Regulatory Authority of India Act, 1997, to regulate telecom services, including fixation/revision of tariffs for telecom services, which were earlier vested in the Central Government. 1999 New National Telecom Policy (NTP99) was announced.(NTP99 described in detail under Rationale For Diversification) 2000 National Long Distance (NLD) Sector opened up. 2002 Reliance introduced its CDMA services in the Indian Cellular Telephony Market with the soft-launch of Reliance I nfocomm. International Long Distance (ILD) Sector opened up. 2005 Reliance Group split Anil Ambani got control of the cellular telephony business formed Reliance Communications as flagship company of his new Anil Dhirubhai Ambani Group Figure 1.1: Growing I mportance Of The Service Sector I n The Economy
Figure 1.2: I ncreasing Gross Domestic Savings
Gross domestic savings as % of GNI 0 5 10 15 20 25 30 35 1960-79 1970-79 1980-84 1985-89 1990-94 1995-99 2000-01 Year %
o f
G N I Gross domestic saving Household Savings
Sectoral Distribution of GDP in India 0 10 20 30 40 50 60 70 1950- 52 1960- 62 1970- 72 1980- 82 1990- 92 1998- 00 2000- 01 2001- 02 2002- 03 Year %
c o n t r i b u t i o n Primary Secondary Tertiary
22 Figure 1.3: I ncreasing Private Final Consumption Expenditure
Figure 1.4: Growth Of Teledensity I n I ndia Urban Vs. Rural
Private Final Consumption Expenditure (in Rs.) 0 2000 4000 6000 8000 10000 12000 1993- 94 1994- 95 1995- 96 1996- 97 1997- 98 1998- 99 1999- 00 2000- 01 2001- 02 2002- 03 2003- 04 2004- 05 Year P F C E
( i n
R s . )
0 5 10 15 20 25 30 35 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Urban Rural Total T e l e d e n s i t y
( % ) Growth of Teledensity in India - Urban Vs. Rural 0 5 10 15 20 25 30 35 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Urban Rural Total T e l e d e n s i t y
( % ) Growth of Teledensity in India - Urban Vs. Rural
23 Figure 1.5: Share of Mobile Telephony Vs Fixed Line Telephony
Figure 1.6: Market Scenario Dec01
14.54 0.34 17.8 0.88 21.61 1.2 26.65 1.88 32.7 3.58 38.59 6.43 41.31 13 35.29 33.7 34.27 48.01 0 10 20 30 40 50 60 70 80 90 Subscribers in millions 1996 1997 1998 1999 2000 2001 2002 2003 2004 Year Share of Mobile Telephony vs Fixed Line Telephony Mobile Phones Fixed Phones
Subscriber Growth - RCom Vs TTSL 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 35,000,000 2002 2003 2004 2005 2006 2007 Year S u b s c r i b e r s RCOM TTSL 27 Annexure 3:
Figure 3.1: Current Market Scenario (Figures as on 30/06/2007)
Fig 3.4: Telecom I ndustry Profitability a Global Comparision
Name Ebitda margin (%) Malaysia 48.2 Singapore 43.0 Canada 42.5 New Zealand 41.0 Belgium 40.7 Italy 40.2 China 39.7 I ndia 37.5 Switzerland 37.3 Sweden 37.0 Austria 35.8 France 35.6 Germany 34.9 Korea 34.9 Ireland 33.5 US 32.0 Australia 30.5 Denmark 26.0 Japan 25.9 UK 25.6 (Source: Business Standard - July 23, 2007) 30 Annexure 4