464 Archaeological Survey of India Website Test Audit Report

Website
Test & Audit Report

ARCHAEOLOGICAL SURVEY OF
INDIA
Official Website

12
th
June, 2014

STQC - IT Services
STQC Directorate, Department of Electronics &Information Technology,
Ministry of Communications & Information Technology,
Electronics Niketan, 6 CGO Complex, Lodi Road,
New Delhi 110003.

STQC - IT Services
WEBSITE/ PORTAL TEST & AUDIT REPORT
Test & Audit Report Number Date Page
STQC IT Delhi/ Archeological Survey of India/ Website/TAR-01 12/06/2014 2 of 18

Note: STQC has not recived any formal request from the client to assess the Website.
However the Website has been assessed and results are reported as per the decision taken
in the workshop held in IT Centre, Bangalore on 26th & 27th August, 2013 to understand
the issues involve and workout an action plan to meet the website testing project
objectives.

1.0 Client Details:
1.1 Client Archaeological Survey of India (ASI)
1.2 Address
2.0 Details of the Website/ Portal Under Testing& Audit:
2.1 Website/ Portal Archaeological Survey of India official website
2.2 Release Date --
2.3 Website/ Portal
URL
Test URL: http://asi.nic.in/

Website/ Portal URL: http://asi.nic.in/

2.4 Website/ Portal
Description
It is the official website of Archaeological Survey of India.

2.5 Website/ Portal
Developed By
--
2.6 Website/ Portal
Documents
--

2.7 Website/ Portal
Access
Website was accessed through internet.
3.0 Test & Audit Description:
3.1 Testing & Audit
Organization
STQC IT - Delhi, STQC Directorate,
Department of Electronics &Information Technology,
Electronics Niketan, 6 CGO Complex,
New Delhi 110 003.

3.2 Test & Audit
Objective(s)
The key aim of testing & audit was to assess the Website/ Portal against
the GIGW requirements as per the Website documentation. The
objectives were to determine:
a) The extent to which applicable GIGW requirements have been
fulfilled (i.e., completely & correctly implemented).
b) Verify compliance to the requirements of Social Media and Mobile
Governance Framework.
c) The anomalies are timely identified & addressed.
d) Rate the Website/ Portal for Quality Level & Compliance Status and
Certify the Fully Compliant Website/ Portal.

3.3 Scope of
Testing& Audit
The scope of testing & audit covered Website/ Portal and related
internal links & sites. Website/ Portal was evaluated for compliance to:
GIGW requirements
Social Media

STQC - IT Services

Mobile Governance

The scope excludes any software application.

3.4 Test & Audit
Approach &
Methodology
Following verification methods were used to check the compliance of
GIGW, Social Media & Mobile Governance requirements/ checkpoints:
Inspection
Review
Testing
Audit

The testing was conducted in Hosting environment.

3.5 Test Tools RPT
W3C Recommended Open Tools

3.6 Standards Guidelines for Indian Government Websites (GIGW), January 2009
Framework & Guidelines for Use of Social Media for Government
Organizations, April 2012
Framework for Mobile Governance, Document No: FMG: 01, Version:
1.0, January, 2012
IEEE Std 829 for Software and System Test Documentation
IEEE Std 1028 for Software Reviews

3.7 Test
Environment
The environment used for testing comprised of following hardware &
software test configurations:
The server side configurations were as actual.

Hardware
Configurations
(Client side)
System Model HP dx2280 MT(RA529AV)
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 5 Genuine Intel ~2992 MHz
RAM : 1GB
HDD : 80 GB

Software
Configurations
(Client side)
OS Name : Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
Microsoft Office 2007
Acrobat Reader 9.0
Internet Explorer version 9.0.8112.16421
Google Chrome version 19.0.1084.56
Mozilla Firefox 3.5.14
IBM Rational Policy Tester Build 5.60.0.0 (Build 381), DB version 1074 , Rule
version : 846
Web Developer Toolbar for IE & Mozilla Firefox as adds-on

STQC - IT Services

3.8 Test & Audit
Location
Testing was carried out from STQC IT, Delhi through remote access.
3.9 Test & Audit
Team
Sr. No. Name Role
1. A.K. Upadhyaya Scientist E
2. Sanjeev Kumar Scientist E
3. Bhavesh Kandpal Tester

3.10 Period of Testing
& Audit
01
st
June 2014 to 12
th
June 2014

STQC - IT Services

4.0. Test & Audit Results:
4.1 Anomaly Summary:
Sr.
No.
GIGW Clauses Anomalies
Major Medium Minor

None Total
1. Government of India Identifiers
01 00 00 00 01
2. Building Confidence
07 00 00 00 07
3. Scope of Content
05 01 01 00 07
4. Quality of Content
03 00 00 00 03
5. Design
04 01 00 00 05
6. Development
05 01 00 00 06
7. Website Hosting
00 00 00 00 00
8. Website Promotion
00 00 00 00 00
9. Website Management
00 00 00 00 00
Final Overall =
26 03 02 00 29

Detailed observations as per GIGW checklist are given at Annexure-A

Anomaly Classification:
Anomaly Interpretation of Anomaly
Description Adverse Impact
None The GIGW requirement fully & comprehensively addressed. Requirement is Fully Achieved. No adverse impact
Minor The anomaly causes inconvenience or annoyance. Requirement is largely Achieved. No significant impact
Medium The impairment of critical system functions, though a workaround solution does exist. Requirement
is Partially Achieved.
Significant impact
Major Requirement not implemented or the system crash/ unrecoverable data loss/ jeopardizes
personnel/ impairment of critical functions & no workaround solution exists. Requirement is Not
Achieved.
Serious impact

4.2 Key Observations:
1. Major policies are not available on the site.
2. Link to National Portal is not available.
3. Complete information and plugin to view file is not provided. On clicking some of the documents
are downloaded automatically.
4. Website is not usable when script is turned off.

6.0 Approvals:
Approved & Released by:

STQC IT New Delhi

STQC - IT Services

Annexure - A
Sr.
No.
GIGW Requirement/ Checkpoint Observations Anomaly
(None/ Minor/
Medium/ Major)

1. Government of India Identifiers

1 2.1.1 - Association to Government is demonstrated by the use of Emblem/Logo, prominently displayed
on the homepage of the website.
In compliance

--
2 2.1.2 - Ownership information is displayed on the homepage and on all important entry pages of the
website.
In compliance

--
3 2.1.6 - Complete and self-explanatory title of the homepage (appearing on the top bar of the browser)
is provided.
In compliance

--
4 2.2.1 - Website is registered under ''gov.in'' or ''nic.in'' domain. In compliance --
5 2.3.1 & 2.3.2 - Website provides a prominent link to the ''National Portal'' from the Home Page and
Pages belonging to National Portal load in new browser window.
Not in compliance Major

2. Building Confidence

6 3.1.1 - Website has a Copyright Policy, prominently displayed on the homepage. Not in compliance
Not available
Major
7 3.1.4 - Due permissions have been obtained for publishing any content protected by copyright. Audit is required to check the compliance TBD*
8 3.1.5 - Source of all documents, whether reproduced in part or full, is mentioned. In compliance --
9 3.2.1 - Website has a comprehensive Hyper Linking Policy. Not in compliance
Not available
Major
10 3.2.5 - Clear indications are given when a link leads out to a non-government website. Not in compliance Major
11 3.2.8 & 4.3.4(c) - The mechanism is in place to check the accuracy of Hyperlinked Content. Audit is required to check the compliance TBD*
12 3.2.9 - Mechanism is in place to ensure that there are no ''broken links'' (internal as well as external) or
''Page not found'' errors.
Not in compliance
Many broken links were found.
Audit is required to check the compliance
Major
13 3.3.1 - Website has a comprehensive Terms & Conditions statement, linked from all important pages. Not in compliance
Not available
Major
14 3.3.3 & 3.3.4 - Terms & Conditions statement disclaims responsibility of the content sourced /linked
from a non-Government website and clearly indicates whether information available on the site can be
used for legal purposes or not.
Not in compliance
Not available
Major
15 3.4.2 - Website has a Privacy Policy linked from all the relevant pages. Not in compliance
Not available
Major

STQC - IT Services

Sr.
No.
(None/ Minor/
Medium/ Major)
16 3.4.4 - All electronic commerce transactions are handled through secure means. In Compliance
Not available
--
3. Scope of Content - Primary Content
About us
17 4.2.1 - All information about the department, useful for the citizen and other stakeholders, is present in
the "About Us" section and mechanism is in place to keep the information up to date.
In compliance
Audit is required to check the compliance.

--
Schemes
18 4.2.3(b) - The complete title of the Scheme is reflected. In Compliance
Note: Archaeological Survey of India has to decide whether
they require schemes to be put on the site. If yes, then this
point becomes Not in Compliance. Currently schemes are not
available on site.
--
19 4.2.3(e) - Website provides a complete description of the scheme along with the procedure for
obtaining the associated benefits.
In Compliance
Please refer note at point number 18.
--
20 4.2.3(f) - The validity of the scheme has been mentioned. In Compliance
Please refer note at point number 18.
--
Services
21 4.2.4(b) - Self explanatory title of the service is published. In Compliance
Not available
--
22 4.2.4(d) - The website provides a complete description of the service along with the procedure to apply
for/ avail the same.
In compliance
Not available
--
Forms
23 4.2.5(b) - The website provides the complete title of the form along with the purpose it is used for. In compliance --
24 4.2.5(c) - Language of the Form (other than English) is mentioned clearly. In compliance --
Acts
25 4.2.6(a) - The complete title of the Act (as written in the official notification) is mentioned. Not in compliance
Complete title of the RTI Act is not given.
Minor
Documents
26 4.2.7(c) - The complete title of the Document is mentioned on the website. In compliance --
27 4.2.7(e) - The language of the Document (other than English) is mentioned clearly. In compliance --

STQC - IT Services

Sr.
No.
(None/ Minor/
Medium/ Major)
28 4.2.7(f) - Validity of the Document has been mentioned. In compliance --
Circulars and Notifications
29 4.2.8(a) - The official title of the Circular/ Notifications is mentioned. In compliance --
30 4.2.8(d) - Validity of the Circular/ Notification is mentioned. In compliance --
Tenders and Recruitment
31 4.2.9 & 4.2.10 - Mechanism is in place to ensure that all Tender/ Recruitment Notices issued by the
Department are published on the website.

TBD*

32 4.2.9(a) & 4.2.10(d) - Website provides a complete description of the Tender/ Recruitment notice along
with the procedure to apply for the same.
In compliance --

33 4.2.9(d) 4.2.10(g) - Mechanism is in place to ensure that information on old/ irrelevant Tender/
Recruitment notices is removed or moved into the archive section.

TBD*
News and Press Releases
34 4.2.11 - News/ Press releases are displayed along with the date and these are organized as per the
archival policy of the website.
Not in compliance
Not available
Major
Contact Us
35 4.2.12(a) - Website has a ''Contact Us'' page, linked from the Home Page and all relevant places in the
website.
In compliance --
36 4.2.12(c) - The complete contact details of important functionaries in the Department are given in the
''Contact Us'' section.
In compliance --
Presence on the National Portal
37 4.2.13 - Mechanism is in place to ensure that all the Citizen Services, Forms, Documents and Schemes
are registered with the respective repositories of the National Portal.

TBD*
Secondary Content
38 4.3.2(a) - Mechanism is in place to ensure that all outdated announcements are removed from the
website or moved to archive.
Audit is required to check the compliance. TBD*
39 4.3.3(c) - All Discussion Forums on the website are moderated.

In Compliance
No discussion forum are available
--
40 4.3.4(b) - For every related link, the complete URL of the Home Page/concerned webpage is provided. In compliance

--
Tertiary Content

STQC - IT Services

Sr.
No.
(None/ Minor/
Medium/ Major)
41 4.4.5(a) & 4.4.5(c) - Feedback is collected through online forms and mechanism is in place to ensure
timely response to feedback/ queries received through the website.
Not in compliance
Feedback is not working showing error message.
Refer Annexure: B Point No. 1
Audit is required to check the compliance for Mechanism.
Major
42 4.4.6The website has a readily available Help section. Not in compliance
Not available
Major
43 4.4.7(a), 6.7.1(a) & 6.7.1(b) - Complete information including title, size (playing time for audio/video),
format, usage instructions and plugin to view the file is provided for downloadable material including
documents.
Not in compliance
e.g Home > Monuments > World heritage Site > Ajanta >
Walkthrough
Major
44 4.4.7(c) - Mechanism is in place to ensure that all downloadable material is free from virus. Audit is required to check the compliance. TBD*
45 4.5.1 - Minimum content as prescribed in the guidelines is present on the homepage. Not in compliance
The following content is unavailable:
Link to citizen services offered by the department.
A link to National Portal.
Terms and Condition statement.
Major
46 4.5.2 - Subsequent pages of the website have the minimum content as prescribed in the guidelines. Not in compliance
Last Reviewed / Updated date is not available.
Medium
47 4.7.2 - Website is free from offensive/discriminatory language. In Compliance --
4. Quality of Content
48 5.1.1 - Content is compiled and packaged with citizen orientation. In compliance --
49 5.2.1 - The Department has a Content Contribution, Moderation and Approval Policy (CMAP) for the
website.
50 5.2.2 - Home page and every important entry page of website displays the last updated/ reviewed date. Not in compliance Major
51 5.2.3 - Department has a Content Review Policy (CRP) for the website. Audit is required to check the compliance. TBD*
52 5.2.5 - All Documents/ Reports have a time stamp at least on the main page. In compliance --
53 5.2.6 & 10.4 - The Departments have a clearly laid out Content Archival Policy (CAP) for the website. Audit is required to check the compliance. TBD*
54 5.3.1 - Clear and simple language has been used throughout the website. In compliance --
55 5.3.6 - The language is free from spelling and grammatical errors. Not in compliance Major
56 5.3.8 - Whenever there is a change in the language of a web page it has been clearly indicated. In compliance --
57 5.4.2 - Consistency in nomenclature is maintained across the website. In Compliance --

STQC - IT Services

Sr.
No.
(None/ Minor/
Medium/ Major)
58 5.6.1 - All information, which is of direct importance to the citizen, is accessible from the Homepage. In Compliance --
59 5.6.2 - Information structure and relationship is preserved in all presentation styles. In compliance

--
60 5.6.3 - The meaningful reading sequence is preserved in all presentation styles. Not in compliance Major
61 5.7.2 - Documents/ pages in multiple languages are updated simultaneously. In Compliance --
5. Design
62 6.1.1 - Visual/ textual identity elements highlighting the Governments ownership of the website are
prominently placed on the page.
In compliance

--
63 6.2.1 - A consistent page layout has been maintained throughout the website. In compliance --
64 6.3.1 - National identity symbols like Flag, National Emblem etc., are in a proper ratio and colour. In compliance --
65 6.4.3 - Hindi/regional language fonts have been tested on popular browsers for any inconsistency (loss
of layout).
In compliance --
66 6.4.5 - Web pages allow resizing of text without the use of assistive technology. In compliance --
67 6.4.6 - Text is readable both in electronic and print format and the page prints correctly on an A4 size
paper.
Not in compliance
Refer Annexure: B Point No.3
Medium
68 6.5.1 - There is adequate contrast between text and background color. In compliance --
69 6.5.4 - All information conveyed with color is also available without color. In compliance --
70 6.6.4 - Alternate text is provided for non- text elements (e.g. images). Not in compliance Major
71 6.7.2(a) - Websites provide textual description of audio/video clips & multimedia presentation. Not in compliance Major
72 6.7.2(b) - Captions have been provided for all important audio content. In Compliance
Not available
--
73 6.7.3(a) - Web pages do not contain any content that flashes for more than three times in a second. In compliance --
74 6.7.3(b) - There is a mechanism to control scrolling, blinking content. In compliance --
75 6.7.3(c) - There is a mechanism to control (stop, pause...) audio that starts automatically. In Compliance
Not available
--
76 6.8.1 - All pages on the website have a link to the home page. In compliance --
77 6.8.2 - The positioning and terminology used for navigation items and navigation scheme is consistent
across the website.
In compliance --
78 6.8.4 - There are no links to ''under construction'' pages. In compliance --
79 6.8.5 - Each page is a standalone entity in terms of ownership, navigation and context of content. In compliance --
80 6.8.8 - Web pages allow the user to bypass repeated blocks of content. Not in compliance Major

STQC - IT Services

Sr.
No.
(None/ Minor/
Medium/ Major)
81 6.9.1 - Website has either a "search" box or a link to a search page from every page of the website. Not in compliance
Search is not working.
Major
82 6.10.1 - Website has an up to date Site Map that is linked to the Home page as well as to all important
entry pages of the website.
In compliance

--
83 6.11 - If the site uses frames, each frame is properly titled. In compliance --
6. Development
84 7.2.1 - Website uses Cascading Style Sheets to control layouts/styles. In compliance --
85 7.2.2 - Website is readable even when style sheets are switched off or not loaded. In compliance --
86 7.3.2 - Web pages are usable even when scripts, applets etc. are turned off. Not in compliance
Medium
87 7.4.2(a) - Documents are provided either in html or other accessible formats. Instructions / Download
details for viewing these formats are provided.
Not in compliance

Major
88 7.5(a) - In content implemented using markup languages the elements have been use according to
specification.
Not in compliance Major
89 7.5(b) - Labels have been provided when content requires input from the users. Not in compliance Major
90 7.5(c) - Time limit for time dependent web functions can be adjusted by the user (also refer
exceptions).
In Compliance
No time dependent web function available on the site.
--
91 7.5(d) - Instructions for operating/understanding content do not rely solely on characteristics like shape
size location etc.
In compliance --
92 7.5(e) - All input errors are flashed in text. In Compliance --
93 7.5(f) - Functionality of content is operable through keyboard. In compliance --
94 7.5(g) - Focus is not trapped in any component while navigating through keyboard only. In compliance --
95 7.5(h) - Purpose of each link is clear to the user. In compliance --
96 7.5(i) - When any component receives focus it does not initiate change in context. In compliance --
97 7.5(j) - Changing the setting of a component does not change the context unless the user has been
informed of the same.
In compliance --
98 7.5(k) & 9.1.2 - Metadata for page like title, keywords, description and language is appropriately
included.
In compliance --
99 7.5(l) - Data tables have been provided with necessary tags/markup. Not in compliance Major
100 7.5(m) - All components receive focus in an order that preserves the meaning/operation. In compliance --

STQC - IT Services

Sr.
No.
(None/ Minor/
Medium/ Major)
101 7.5(n) - Role of all interface components can be programmatically determined. Not in compliance Major
102 7.6(b) - The website has been tested on multiple browsers. In compliance --
103 7.7.1 & 7.7.2 - Website has cleared Security Audit by certified agency and has a Security Policy. Audit is required to check the compliance. TBD*
7. Website Hosting-
104 8.2.1 - Websites are accessible to the intended audience in an efficient and secure manner on 24x7
basis.
105 8.2.1(a) & 8.2.1(b) - The Hosting Service Provider possesses state-of-the art multi-tier security
infrastructure as well as devices such as firewall and intrusion prevention systems.
106 8.2.1(c) - The Hosting Service Provider has redundant server infrastructure for high availability. Audit is required to check the compliance. TBD*
107 8.2.1(d) - The Hosting Service Provider performs regular backup of the website. Audit is required to check the compliance. TBD*
108 8.2.1(e) - The Hosting Service Provider has a Disaster Recovery (DR) Centre in a geographically distant
location and a well crafted DR plan for the website.
109 8.2.1(i) - Web Hosting Service Provider provides Helpdesk & technical support on 24x7x365 basis. Audit is required to check the compliance. TBD*
110 8.3 - All possible security measures have been taken to prevent defacement/ hacking of the website
and the department has contingency plan in place for situations like these.
8. Website Promotion
111 9.1 - Website ranks in the first five results on major search engines when searched with relevant
keywords.
In compliance --
112 9.2.1 & 9.2.2 - It has been ensured that all stationery of the department as well as
advertisements/public messages issued by the concerned Department prominently display the URL of
the web site.
9. Website Management
113 10.1.1 - Department has nominated a Web Information Manager as defined in the guidelines. Audit is required to check the compliance. TBD*
114 10.3 - The website has a website monitoring policy. Audit is required to check the compliance. TBD*
115 10.7 - All policies and plans are approved by Head of Department. Audit is required to check the compliance. TBD*

TBD (To Be Done) These are auditable requirements which will be undertaken in the second round of test & audit after satisfactory closure of the
anomalies reported in this report.

STQC - IT Services

Annexure: B
Screenshots as evidence of non-compliance:

Point no 1: On clicking Submit button error message is prompted.

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Point No 2: File is automatically downloaded.

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Point No 3: Photo is cut from the bottom when printed in A4 sheet.

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Point No 4: Search leads to error page.

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Point No 5: When Java script is turned of right hand side of the website is not working.

STQC - IT Services

Annexure - C
Mobile Governance:

A detailed audit will be required to assess the compliance of the website against the framework.

Social Media:

A detailed audit will be required to assess the compliance of the website against the framework.

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