Excel Tool Prozessaudit VDA 6.3 2010 en

236794277.xlsx.
ms_office
Audit Contract VDA 6.3-2010
Client: (e.g. management, person responsible for the product, person responsible for the audit programme)
Audited Party: (e.g. internal department, supplier)
Reason for Audit:
Audit Objective:
Audit Variant:
Internal Audit Potential Analysis
External Audit Special Audit
Audit Location:
Internal Audit external
Audit Team:
Lead Auditor:
Auditors:
Audit Extent:
Processes: Products:
Manufacturing
Locations: Interfaces:
Outside Processes:
Audit Date
Desired Date: Shifts:
Audit period:
Date of Contract
Essential Documents (test/inspections regulations, contracts, important agreements, cost stipulations, etc.)
History (complaints, rejects, delivery performance, project status)
Remarks (background information)
Process Specialist(s):
Set up: Rita Demmeler-Wirth Version: 2.9/10.04.2012 Page 1 of 28
236794277.xlsx.ms_office
VDA 6.3-2010 Audit Report: Assessment of Quality Capability
Supplier: Client: Date:
Supplier No.: Reason for contract: Contract No.:
Location:
Process/Product
Assessment
index
Achieved Classified
Findings / requirements
Overall Process P2 to P7 E
G
nb
E
D
nb
E
P
nb
Product Group*
E
PN nb
E
PN nb
E
PN nb
E
PN nb
E
PN nb
* Values automatically taken from Assessment Matrix
Classification scale: A: 90-100% (Q-capable); B: >= 80 <90% (conditionally Q-capable); C: <80% (not Q-capable)
Audit history / Certificates
Audit Basis Date Carried out
Participants: Distribution to:
Timing for improvement plan:
For actions see 'Improvement program' and/or 'Immediate actions'
Lead Auditor Co-Auditor signed for Organisation
Result
Product group 1
Product group 2
Product group 3
Product group 4
Product group 5
Highlights
before SOP
after SOP
Areas of improvement
Explanations
Participants: Auditor:
The improvement program was discussed in the final meeting on site and handed over as a draft.. The audited Organization is asked to define sustainable corrective actions for the identified weak points and to
implement them rapidly.
We point out that within the audit the processes only can be checked randomly. Other weak points and / or potentials for improvement may be possible.
It is the responsibility of the audited parties to expand the investigation and necessary measures to similar areas / issues.
VDA 6.3-2010 Audit Report: Assessment of Quality Capability
Assessment Elements / Process Stages Assessment after Process Analysis (mean value, process stage E 1 - n) and
generic baseline
Target Target
Minimum requirement 80 90 Minimum requirement 80 90
per assessment element per assessment element
Grade of fulfilment Grade of fulfilment
Assessment elements /
Process stages
pre-
audit actual
Assessment elements /
Process stages
pre
audit actual
Project Management
P 2 nb
Process input
EU 1 nb
Planning Product/Process
P 3 nb
Process sequence
EU 2 nb
Carrying out
Product/Process P 4 nb
Personnel support
EU 3 nb
Supplier Management
P 5 nb
Material resources
EU 4 nb
Process Analysis
Serial production P 6 nb
Process effectiveness level
EU 5 nb
Customer Satisfaction
P 7 nb
Process result
EU 6 nb
Process Name 1 E 1 nb
Transport / parts handling
/ storage EU 7 nb
Process Name 2 E 2 nb Generic Baseline
Process Name 3 E 3 nb Process responsibility PR nb
Process Name 4 E 4 nb Target orientation TO nb
Process Name 5 E 5 nb Communication CO nb
Process Name 6 E 6 nb Risk orientation RI nb
Process Name 7 E 7 nb
Process Name 8 E 8 nb Overall Compliance EG nb
Process Name 9 E 9 nb Before SOP ED nb
Process Name 10 E 10 nb After SOP EP nb
Comment: Please input values Pre-Audit yourself
Values of actual audit will be automatically entered
Assignment to
Product group
P
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1
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2
P
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g
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3
P
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4
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5
60 80 90 100 70 80 90 100 60 70
VDA 6.3-2010 Assessment Matrix including Product Groups Notes:
Supplier: Client: Date: Generic Baseline
A Development
P 2 Project Management Achievement level % G 1 G 2 G 3 G 4
2.1 2.2* 2.3 2.4 2.5* 2.6 2.7* PR TO CO RI
nb nb nb nb nb nb nb EPM nb nb nb nb Note: Entry "n.b." = Question not answered
Note: Entry "n.a." = Question not applicable
P 3 Planning Product/Process Development
Product Process
3.1 3.2* 3.3 3.4 3.5 3.1 3.2* 3.3 3.4 3.5
nb nb nb nb nb EPdP nb nb nb nb nb EPzP EPP nb nb nb nb 3.1.
nb Green fields for entering
P 4 Carrying out Product/Process Development Blue writing -> example entry
Product Process
4.1 4.2 4.3 4.4 4.5* 4.6 4.7 4.8 4.9 4.1 4.2 4.3 4.4 4.5* 4.6 4.7 4.8 4.9
nb nb nb nb nb nb nb nb nb EPdR nb nb nb nb nb nb nb nb nb EPzR EPR nb nb nb nb nb nb nb nb
Automatic Calculation of the
B Full Production grey, blue, yellow and red fields
5.1* 5.2 5.3 5.4* 5.5* 5.6 5.7
P 5 Supplier Management nb nb nb nb nb nb nb ELM nb nb nb nb
P 6 Process Analysis Serial Production
7 Transport and Part Handling Generic Baseline
6.1.1* 6.1.2 6.1.3 6.1.4 6.1.5 6.2.1* 6.2.2 6.2.3* 6.2.4* 6.2.5 6.2.6 6.3.1 6.3.2* 6.3.3 6.4.1 6.4.2* 6.4.3 6.4.4 6.5.1 6.5.2 6.5.3* 6.5.4* 6.6.1* 6.6.2 6.6.3 6.6.4 6.1.2 6.1.3 6.1.4 6.2.5 6.2.6 6.4.4 6.6.2 6.6.3 G 1 G 2 G 3 G 4
Process step 1: PR TO CO RI PR Process Responsibility
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E1 nb nb nb nb nb nb nb nb nb nb nb nb TO Target Orientation
Process step 2: CO Communication
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E2 nb nb nb nb nb nb nb nb nb nb nb nb RI Risk Orientation
Process step 3:
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E3 nb nb nb nb nb nb nb nb nb nb nb nb
Process step 4:
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E4 nb nb nb nb nb nb nb nb nb nb nb nb Reasons for downgrading
Process step 5:
Process step 6:
Process step 7:
Process step 8:
Process step 9:
Process step 10:
Assessment of Sub elements of the Process analysis (mean value step 1 - n)
1.1 1.2 1.3 1.4 1.5 2.1 2.2 2.3 2.4 2.5 2.6 3.1 3.2 3.3 4.1 4.2 4.3 4.4 5.1 5.2 5.3 5.4 6.1 6.2 6.3 6.4 6.1.2 6.1.3 6.1.4 6.2.5 6.2.6 6.4.4 6.6.2 6.6.3
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb EPG
nb nb nb nb nb nb nb nb
EU1 EU2 EU3 EU4 EU5 EU6 Transport, Part Handling EU7
G 1 G 2 G 3 G 4
7.1* 7.2 7.3* 7.4 7.5 7.6 PR TO CO RI
P 7 Customer Support / Customer Satisfaction / Services nb nb nb nb nb nb E
K nb nb nb nb
PR TO Co RI
Achievement level EPG by Product Groups Element P6[%] (mean value Ex-En) Achievement level [%] for nb nb nb nb
Product group 1 Product group 2 Product group 3 Product group 4 Product group 5 Generic Baseline
Product Group
Process Steps
EPGN [%]
Classified
Achievement Level Classification
before SOP (Part A)
after SOP (Part B)
nb nb nb
nb nb nb
Entry: only following values are allowed
nb not assessed
10 Requirements fully satisfied
8 Requirements mainly satisfied
6 Requirements partly satisfied
4 Requirements inadequately satisfied
0 Requirements not satisfied
nb
nb
nb
nb
nb
nb Down-grading fromA to B despite an achievement
level of EG 90%
nb
1 Process Input 2 Work Content / Process Sequences 3 Personnel Support 4 Material Resources 5 Process Effectiveness Level 6 Process Result / Output
for down-grading to C despite an achievement level
of 80 %
nb
F
a
r
b
c
o
d
e
nb
nb
> At least one *-question awarded with 4
points. nb
> At least one question fromprocess audit
awarded with 0 points. nb
> Assessments fromgeneric baseline assessed
<70 %.
> At least one process elements P2-P7 or
process stage E1-En assessed <80 %.
> Level of achievement of the sub-elements of
P6 (EU1-EU7) assessed <80 %.
Overall Achievement Level E
G
[%]:
nb
nb
nb nb nb nb nb nb nb
> At least one *-question awarded with 0
points.
F
a
r
b
c
o
d
e
nb
Overall Achievement Level EPN [%] by
Product Groups
> At least one process element P2-P7 or
process stage E1-En assessed <70 %.
> Level of achievement of the sub-elements of
P6 (EU1-EU7) assessed <70 %.
Classi-
fication
Achievement
Level EG[%]
Product
Group
EPN [%] Classification
Description of
Classification
nb
nb
A EG 90 Quality capable
nb
B 80 EG < 90
Conditionally quality-
capable
Classification results (A, B, C) must be entered manually, by taking into
account the downgrading rule!
C EG < 80
Not
quality-capable
nb EP [%] nb
nb
ED [%] nb
Process Name 1
Process Name 2
Process Name 3
Process Name 4
Process Name 5
Process Name 6
Process Name 7
Process Name 8
Process Name 9
Process Name 10
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
Points Comments / Assessment Remarks
A Development
P 2 Project Management
2.1 Is the project organisation (project management)
established and are tasks & authorities specified for the
team leader and team members?
nb
2.2* Are the resources required for the project development
planned and available and are all changes displayed? nb
2.3 Is there a project plan and has this been agreed with
the customer?
nb
2.4 Is change management in the project ensured by the
project organisation?
nb
2.5* Are the responsible personnel within the organisation
and in the customer's company involved in the change
control system?
nb
2.6 Is there a QM plan for the project? Is this implemented
and monitored regularly for compliance? nb
2.7* Is there an established escalation process and is this
implemented effectively?
nb
Product
3.1 Are the product-specific requirements laid down?
nb
3.2* Has manufacturing feasibility been assessed in a cross-
functional manner, based on the requirements which
have been determined for product & process?
nb
3.3 Are there plans for the product and process
development?
nb
3.4 Have the necessary resources been taken into account
for the product and process development? nb
3.5 Is QM planning arranged for sourcing bought-in
products and services?
nb
Process
3.1 Are the process-specific requirements laid down?
nb
3.2* Has manufacturing feasibility been assessed in a cross-
functional manner, based on the requirements which
have been determined for product & process?
nb
3.3 Are there plans for the product and process
development?
nb
3.4 Have the necessary resources been taken into account
for the product and process development? nb
3.5 Is QM planning arranged for sourcing bought-in
products and services?
nb
P 4 Carrying out Product/Process Development
Product
Questionnaire VDA 6.3-2010
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
4.1 Have the Product FMEA / Process FMEA been drawn
up? Are they up-dated as the project progresses and
are corrective actions laid down?
nb
4.2 Are the stipulations arising from the plans for product
and process development put into effect?
nb
4.3 Are the personnel resources in place and qualified?
nb
4.4 Is the infrastructure in place and appropriate?
nb
4.5* Based on the requirements, are the necessary evidence
and releases available for the various phases? nb
4.8 Are the planning activities associated with sourcing
outside products and services implemented effectively? nb
4.9 Is the transfer of the project to production controlled in
order to secure the product launch?
nb
Process
4.1 Have the Product FMEA / Process FMEA been drawn
up? Are they up-dated as the project progresses and
are corrective actions laid down?
nb
4.2 Are the stipulations arising from the plans for product
and process development put into effect? nb
4.3 Are the personnel resources in place and qualified?
nb
4.4 Is the infrastructure in place and appropriate?
nb
4.5* Based on the requirements, are the necessary evidence
and releases available for the various phases? nb
4.6 Are the productions control plans used for the various
phases and are production, test and inspection
documents derived from them?
nb
4.7 Has a pre-production run been carried out under serial
production conditions to obtain production approval /
release?
nb
4.8 Are the planning activities associated with sourcing
outside products and services implemented effectively? nb
4.9 Is the transfer of the project to production controlled in
order to secure the product launch?
nb
B Full Production
P 5 Supplier Management
5.1* Are only approved/released and quality-capable
suppliers selected?
nb
5.2 Are the customer's requirements taken into account in
the supply chain?
nb
5.3 Have target agreements for delivery performance been
agreed with suppliers and put into operation? nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
5.4* Are the necessary approvals/releases available for the
out-sourced products and services? nb
5.5* Is the quality of the out-sourced products and services
ensured?
nb
5.6 Are incoming goods stored appropriately?
nb
5.7 Are personnel qualified for the various tasks and are
responsibilities defined?
nb
Process step 1: Process Name 1
1 Process Input
6.1.1* Has the project been transferred from development to
serial production?
nb
6.1.2 Are the necessary quantities / production batch sizes of
incoming materials available at the right time and at the
right place (stores; work-station)?
nb
6.1.3 Are incoming materials stored appropriately and are
transport facilities / packing arrangements suitable for
the special characteristics of the incoming materials?
nb
6.1.4 Are the necessary identifications / records / approvals
available and allocated appropriately to the incoming
materials?
nb
6.1.5 Are changes to the product or process in the course of
serial production tracked and documented? nb
2 Work Content / Process Sequences
6.2.1* Are all the relevant details listed in the production and
test/inspection documents, based on the production
control plan?
nb
6.2.2 Are production operations checked / approved and are
setting data logged?
nb
6.2.3* Can the customer's specific product requirements be
satisfied with the production facilities used? nb
6.2.4* Are significant characteristics controlled in production?
nb
6.2.5 Are scrap, rework and setting parts kept separate and
identified?
nb
6.2.6 Is the flow of materials and parts secured against
mixing / wrong items?
nb
3 Personnel Support
6.3.1 Are operators given responsibility and authority to
monitor the quality of product and process?
nb
6.3.2* Are the operators able to carry out their allotted tasks
and are their qualifications kept up-to-date? nb
6.3.3 Is there a personnel employment plan?
nb
4 Material Resources
6.4.1 How are the maintenance and overhaul of production
facilities / tools controlled?
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
6.4.2* Can the quality requirements be monitored effectively
with the test, inspection and measurement facilities
employed?
nb
6.4.3 Are the work-stations and test/inspection areas suitable
for requirements?
nb
6.4.4 Are tools, equipment and test/inspection facilities
stored correctly?
nb
5 Process Effectiveness Level
6.5.1 Are target requirements set for product and process?
nb
6.5.2 Are quality and process data logged in such a way that
they can be assessed?
nb
6.5.3* In the case of deviations from product and process
requirements, are the causes analysed and the
corrective actions checked for effectiveness?
nb
6.5.4* Are processes and products audited regularly?
nb
6 Process Result / Output
6.6.1* Are the customer's requirements met in terms of
product and process?
nb
6.6.2 Are quantities / production batch sizes aligned with
requirements and are they forwarded to the next
process stage in a targeted manner?
nb
6.6.3 Are products / components stored in an appropriate
manner and are transport facilities / packing
arrangements suitable for the special characteristics of
the products / components?
nb
6.6.4 Are the necessary records / releases carried out and
stored appropriately?
nb
Process step 2:
Process Name 2
1 Process Input
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
nb
nb
Process step 3:
Process Name 3
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
1 Process Input
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
nb
nb
nb
nb
Process step 4:
Process Name 4
1 Process Input
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
nb
nb
Process step 5:
Process Name 5
1 Process Input
serial production?
nb
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
Process step 6:
Process Name 6
1 Process Input
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
nb
nb
Process step 7:
Process Name 7
1 Process Input
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
nb
nb
Process step 8:
Process Name 8
1 Process Input
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
nb
nb
nb
nb
Process step 9:
Process Name 9
1 Process Input
serial production?
nb
nb
nb
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
nb
nb
Process step 10:
Process Name 10
1 Process Input
serial production?
nb
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
materials?
nb
control plan?
nb
nb
nb
identified?
nb
nb
3 Personnel Support
nb
nb
nb
employed?
nb
for requirements?
nb
stored correctly?
nb
nb
nb
nb
nb
nb
nb
Date:
Supplier:
Client:
P
o
s
.
Quest
Nr.
Question
nb
nb
P 7 Customer Support / Customer Satisfaction / Services
7.1* Are the customer's requirements satisfied regarding
QM system, product (on delivery) and process? nb
7.2 Is customer support ensured? nb
7.3* Is the supply of parts ensured?
nb
7.4 If there are deviations from quality requirements, are
failure analyses carried out and corrective actions
implemented effectively?
nb
7.5 Is there a process which ensures that analysis of
defective parts is carried out?
nb
7.6 Are personnel qualified for the various tasks and are
responsibilities defined?
nb
Improvement Program VDA 6.3-2010
Date:
Supplier: Client:
To be filled by auditor to be filled by audited party
A Development
P 2 Project Management
2.1 nb
2.2* nb
2.3 nb
2.4 nb
2.5* nb
2.6 nb
2.7* nb
Product
3.1 nb
3.2* nb
3.3 nb
3.4 nb
3.5 nb
Process
3.1 nb
3.2* nb
3.3 nb
3.4 nb
3.5 nb
P 4 Carrying out Product/Process Development
Product
4.1 nb
4.2 nb
4.3 nb
4.4 nb
4.5* nb
4.8 nb
4.9 nb
Process
4.1 nb
4.2 nb
4.3 nb
4.4 nb
4.5* nb
4.6 nb
4.7 nb
4.8 nb
4.9 nb
B Full Production
P 5 Supplier Management
5.1* nb
5.2 nb
5.3 nb
5.4* nb
Effectiveness
P
o
s
.
Quest
No.
Weaknesses, recommended actions,
findings
Points
Actions and cause analysis by the
organisation
Timing
Respon-
sibles
Effectiveness
P
o
s
.
Quest
No.
findings
Points
organisation
Timing
Respon-
sibles
5.5* nb
5.6 nb
5.7 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
Effectiveness
P
o
s
.
Quest
No.
findings
Points
organisation
Timing
Respon-
sibles
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
Effectiveness
P
o
s
.
Quest
No.
findings
Points
organisation
Timing
Respon-
sibles
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
Effectiveness
P
o
s
.
Quest
No.
findings
Points
organisation
Timing
Respon-
sibles
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
y 6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
Effectiveness
P
o
s
.
Quest
No.
findings
Points
organisation
Timing
Respon-
sibles
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
Effectiveness
P
o
s
.
Quest
No.
findings
Points
organisation
Timing
Respon-
sibles
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb
6.2.2 nb
6.2.3* nb
6.2.4* nb
6.2.5 nb
6.2.6 nb
3 Personnel Support
6.3.1 nb
6.3.2* nb
6.3.3 nb
6.4.1 nb
6.4.2* nb
6.4.3 nb
6.4.4 nb
6.5.1 nb
6.5.2 nb
6.5.3* nb
6.5.4* nb
6.6.1* nb
6.6.2 nb
6.6.3 nb
6.6.4 nb
1 Process Input
6.1.1* nb
6.1.2 nb
6.1.3 nb
6.1.4 nb
6.1.5 nb
6.2.1* nb

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