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IBM XIV Storage System
Management Tools
Version 4.0
User Guide
SC27-4230-00
Note
Before using this information and the product it supports, read the information in Notices on page 47.
This edition applies to Management Tools version 4, release 0, modification 0 of IBM XIV Storage System and to all
subsequent releases and modifications until otherwise indicated in new editions.
Copyright IBM Corporation 2012.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . v
About this guide . . . . . . . . . . vii
Who should use this guide . . . . . . . . . vii
Conventions used in this guide . . . . . . . vii
Publications and related information . . . . . . vii
Getting information, help, and service . . . . . . x
Ordering publications . . . . . . . . . . . x
Sending your comments . . . . . . . . . . x
Chapter 1. Introduction . . . . . . . . 1
Chapter 2. Definitions . . . . . . . . . 3
Chapter 3. Management Tools
specifications . . . . . . . . . . . . 5
Multi-System Manager specifications . . . . . . 5
GUI specifications . . . . . . . . . . . . 5
Chapter 4. Installing the Management
Tools . . . . . . . . . . . . . . . . 9
Installing the Multi-System Manager virtual
appliance . . . . . . . . . . . . . . . 9
Installing the Multi-System Manager . . . . . . 9
Step 1 . . . . . . . . . . . . . . . 10
Step 2 . . . . . . . . . . . . . . . 10
Step 3 . . . . . . . . . . . . . . . 11
Step 4 . . . . . . . . . . . . . . . 15
Step 5 . . . . . . . . . . . . . . . 16
Step 6 . . . . . . . . . . . . . . . 18
Step 7 . . . . . . . . . . . . . . . 20
The installation is complete . . . . . . . . 21
Initializing the inventory . . . . . . . . . . 21
Installing another IBM XIV Multi System Manager 24
Chapter 5. Operating the Multi-System
Manager . . . . . . . . . . . . . . 25
Root user operations . . . . . . . . . . . 25
Selecting an operation from the root user menu 25
Server configuration options. . . . . . . . 26
System Machine Account . . . . . . . . . 27
Gathering the server logs . . . . . . . . . 27
Displaying the audit log . . . . . . . . . 28
Backing up the server database . . . . . . . 28
Changing the root password. . . . . . . . 31
Changing the maintenance password . . . . . 31
Starting/stopping the Multi-System Manager
service . . . . . . . . . . . . . . . 31
Replacing the security certificate . . . . . . 32
Changing the communication ports . . . . . 32
Upgrading the Multi-System Manager . . . . 33
Shutting down the VM . . . . . . . . . 34
Rebooting the Multi-System Manager host . . . 34
Server Admin operations . . . . . . . . . . 34
Selecting an operation from the server
administrator menu . . . . . . . . . . 34
System inventory list . . . . . . . . . . 35
Adding a system to the inventory . . . . . . 36
Modifying a system in the inventory . . . . . 36
Removing a system from the inventory . . . . 36
Suspending a system from monitoring . . . . 36
Resuming the monitoring of a suspended XIV
System . . . . . . . . . . . . . . . 37
Re-authenticating all of the users . . . . . . 37
Changing the System Machine Account password 37
Displaying the audit log . . . . . . . . . 38
Changing the server admin password . . . . 38
Maintenance user operations . . . . . . . . 38
Performing maintenance tasks . . . . . . . 38
Chapter 6. Multi system configuration 41
Multi system configuration of user-related
information . . . . . . . . . . . . . . 41
Adding a user on multiple systems . . . . . 41
Editing, deleting or changing the password of a
user . . . . . . . . . . . . . . . . 42
Mass copy-paste configuration . . . . . . . . 43
Notices . . . . . . . . . . . . . . 47
Trademarks . . . . . . . . . . . . . . 49
Index . . . . . . . . . . . . . . . 51
Copyright IBM Corp. 2012 iii
iv IBM XIV Storage System Management Tools: User Guide
Figures
1. IBM XIV Multi-System Manager . . . . . . 1 2. Cross site high availability . . . . . . . 24
Copyright IBM Corp. 2012 v
vi IBM XIV Storage System Management Tools: User Guide
About this guide
This document describes how to install and use the IBM XIV Management Tools
4.0. The document describes the new component: IBM
XIV
Multi-System
Manager, and the relevant XIV GUI capabilities.
Who should use this guide
This document is for storage administrators that manage XIV Systems.
Conventions used in this guide
These notices are used to highlight key information.
Note: These notices provide important tips, guidance, or advice.
Important: These notices provide information or advice that might help you avoid
inconvenient or difficult situations.
Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice appears before the instruction or situation in which damage
can occur.
Publications and related information
Product manuals, other IBM publications, and websites contain information that
relates to the IBM XIV Storage System.
To view a PDF file, you need Adobe Reader, which can be downloaded for free
from the Adobe website (get.adobe.com/reader/).
Information centers
IBM XIV Storage System Information Center website (http://
publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp)
From the IBM XIV Storage System Information Center, you can browse all product
documentation.
Publications
Information that is available in the information center is also available in a set of
publications, in PDF format. You can find the following PDFs in the information
center on the Publications and related information web page (http://
publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/
xiv_pubsrelatedinfoic.html).
IBM XIV Storage System
v IBM XIV Storage System Product Overview
This document contains an overview of the IBM XIV Storage System
hardware and software.
v IBM XIV Storage System Planning Guide
Copyright IBM Corp. 2012 vii
This guide defines installation requirements for IBM XIV Storage System
model 281x-A14 and model 281x-114. It is important to ensure that you
meet all requirements to guarantee a fast and reliable installation.
v IBM XIV Storage System Application Programming Interface Reference
This reference assists you in developing CIM-based applications using
the XIV Open API.
v IBM XIV Storage System Commands Reference
This reference describes the IBM XIV command-line interface (XCLI)
system and utility commands used to manage and maintain the XIV
system, including the command syntax, parameter descriptions, output
descriptions, and examples.
v IBM XIV Storage System XCLI User Manual
This guide describes how to use the IBM XIV command-line interface
(XCLI) to run XIV system and utility commands.
v IBM XIV Storage System Safety Notices
This document describes all standard IBM XIV Storage System safety
notices.
v IBM XIV Storage System Remote Support Proxy Installation and User's Guide
This guide describes how to install, configure, and use the IBM XIV
Storage System Remote Support Proxy to connect an XIV system to the
XIV Remote Support Center.
v IBM XIV Management Tools User Guide.
This user guide describes how to install and use the IBM XIV
Management Tools. The document describes the new component: IBM
XIV Multi-System Manager, and the relevant XIV GUI capabilities.
Host software solutions
v Host Attachment Guide
This guide describes how to prepare for, install, and use the IBM XIV
Host Attachment Kit (HAK). The guide supports AIX, HP-UX, Linux,
Solaris, and Windows. It also includes an appendix for VMware ESX and
ESXi users.
v IBM Storage Management Pack For Microsoft System Center Operations
Manager User Guide
This guide provides installation, configuration, and usage instructions
for the IBM Storage Management Pack for Microsoft System Center
Operations Manager (SCOM).
v IBM XIV Storage System Remote Mirroring for VCS Installation Guide
The installation guide describes how to install and configure the Veritas
Cluster Server (VCS) enterprise agent for IBM XIV Remote Mirroring.
v IBM Storage Device Driver for VMware VAAI Installation Guide
This guide describes how to install and configure the IBM Storage
Device Driver for VMware VAAI.
v IBM Storage Provider for VMware VASA Installation Guide
This guide describes how to install and configure the IBM Storage
Provider for VMware VASA.
v IBM Storage Enabler for Windows Failover Clustering User Guide
This guide describes the IBM Storage Enabler for Windows Failover
Clustering (formerly titled MSCS Agent) and provides detailed
instructions and best practices for using it.
viii IBM XIV Storage System Management Tools: User Guide
v IBM Storage Management Console for VMware vCenter User Guide
This publication provides installation, configuration, and usage
instructions for the IBM Storage Management Console for VMware
vCenter.
v IBM XIV Adapter for VMware vCenter Site Recovery Manager (SRM)
Installation Guide
This guide describes how to prepare for, install, configure, and use the
IBM XIV Adapter for VMware vCenter Site Recovery Manager.
v IBM XIV Provider for Microsoft Windows Volume Shadow Copy Service
Installation Guide
This guide describes how to install and configure the IBM XIV Provider
for Microsoft Windows VSS.
IBM Redbooks publications and technical papers
Various IBM Redbooks
publications, Redpapers, and white papers are available

for the IBM XIV Storage System. For more papers, see the IBM XIV Storage System
website (http://www.ibm.com/systems/storage/disk/xiv/).
v IBM XIV Storage System: Architecture, Implementation, and Usage
(www.redbooks.ibm.com/abstracts/sg247659.html)
This Redbooks publication describes the concepts, architecture, and
implementation of the XIV system, which is a scalable enterprise storage system
that is based upon a grid array of hardware components.
v IBM XIV Storage System with the Virtual I/O Server and IBM i
(www.redbooks.ibm.com/redpieces/abstracts/redp4598.html)
This Redbooks publication describes how you can connect the XIV system to the
IBM i operating system through the Virtual I/O Server (VIOS). A connection
through the VIOS is especially useful for IT centers that have many small IBM i
partitions. When you use the VIOS, the Fibre Channel host adapters can be
installed in the VIOS and shared by many IBM i clients by using virtual
connectivity to the VIOS.
v XIV Storage System: Host Attachment and Interoperability
(www.redbooks.ibm.com/redpieces/abstracts/sg247904.html)
This Redbooks publication describes how to attach an XIV system to various
hosting operating system platforms in combination with databases and other
storage-oriented application software. It also provides solutions for combining
the IBM XIV Storage System with other storage platforms, host servers, or
gateways.
v IBM XIV Storage System: Copy Services and Migration
(www.redbooks.ibm.com/abstracts/sg247759.html)
This Redbooks publication describes IBM XIV Storage System copy and
migration functions for various data protection scenarios to enhance your
business continuance, data migration, and online-backup solutions. These
include point-in-time copies (also known as snapshots and full volume copies)
and remote-copy capabilities in synchronous or asynchronous mode. This book
also describes how to integrate the snapshot function with the IBM Tivoli
FlashCopy
Manager, built-in migration capability, and migration alternatives

that are based on the IBM SAN Volume Controller.
About this guide ix
Related websites
View these websites to get more information about the XIV system.
v IBM XIV Storage System website (http://www.ibm.com/systems/storage/
disk/xiv/)
Use this website to learn about the XIV system, including features and hardware
summary. This website also has links to white papers, Redbooks publications,
and product documentation.
v IBM Support Portal website (www.ibm.com/storage/support)
Use this website to obtain downloadable files, links to submit and track
problems, and support phone numbers and contacts.
v IBM Systems Storage forum website (www.ibm.com/developerworks/
forums/forum.jspa?forumID=846)
Use this forum to share ideas with knowledgeable experts and discover how the
latest IBM storage solutions can address your business challenges. Forum topics
include storage management, storage virtualization, business continuity,
infrastructure simplification, disk storage systems, and storage software products
and solutions.
Getting information, help, and service
If you need help, service, technical assistance, or want more information about IBM
products, you can find various sources to assist you. You can view the following
websites to get information about IBM products and services and to find the latest
technical information and support.
v IBM website (ibm.com
)
v IBM Support Portal website (www.ibm.com/storage/support)
v IBM Directory of Worldwide Contacts website (www.ibm.com/planetwide)
Ordering publications
The IBM Publications Center is a worldwide central repository for IBM product
publications and marketing material.
The IBM Publications Center website (www.ibm.com/shop/publications/order/)
offers customized search functions to help you find the publications that you need.
Some publications are available for you to view or download at no charge. You can
also order publications. The publications center displays prices in your local
currency.
Sending your comments
Your feedback is important in helping to provide the most accurate and highest
quality information.
Procedure
To submit any comments about this book or any other IBM XIV Storage System
documentation:
v Go to the feedback form (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/
topic/com.ibm.help.xiv.doc/icfeedback.htm) in the IBM XIV Storage System
information center. You can use this form to enter and submit comments.
x IBM XIV Storage System Management Tools: User Guide
v Send your comments by email to starpubs@us.ibm.com. Be sure to include the
following information:
Exact publication title and version
Publication form number (for example, GA32-0770-00)
Page, table, or illustration numbers that you are commenting on
A detailed description of any information that needs to be changed
About this guide xi
xii IBM XIV Storage System Management Tools: User Guide
Chapter 1. Introduction
IBM XIV Management Tools version 4.0 introduces the IBM XIV Multi-System
Manager that reduces operational complexity and enhances capacity planning
through integrated management for large and multi-site XIV deployments. The
Management Tools:
v Shifts the paradigm to an integrated management of XIV Systems across the
enterprise
v Provides powerful health monitoring by integrating events and alerts across the
managed XIV Systems
v Extends management scalability to smartphones and tablets
Diagram
The following diagram depicts the way the IBM XIV Multi-System Manager
interacts with the XIV GUI and XIV Systems.
x
i
v
1
0
4
1
2
Multi System Manager
GUI Client
Site A Site B Site C
Multi System Manager Multi System Manager
GUI Client GUI Client
Datacenter B Datacenter A Datacenter C
Vmotion(optional)
Cross-site high availability
Figure 1. IBM XIV Multi-System Manager
Copyright IBM Corp. 2012 1
2 IBM XIV Storage System Management Tools: User Guide
Chapter 2. Definitions
The following definitions are in wide use throughout this document:
Multi-System Manager Admin (a.k.a Server Admin)
A user / LDAP role that is responsible for the Multi-System Manager
inventory and configuration. You must have at least one person in this
role. To do this:
v Configure a static user/password in the Multi-System Manager
v Configure a role in the LDAP and bind it to a group in the Multi-System
Manager by configuring LDAP during its installation. See here:
Chapter 4, Installing the Management Tools, on page 9 (this way you
may have more than one Server Admin).
The Server Administrator can configure the Multi-System Manager & its
inventory using SSH (see here: Selecting an operation from the server
administrator menu on page 34) or using the GUI by logging into it using
the credentials given during the Multi-System Manager installation.
The Server Administrator can be either:
v A simple Multi-System Manager user (defined either locally or via
LDAP), with no permissions to any XIV system, will see no systems in
the GUI. This user will only be able to configure the Multi-System
Manager and its inventory using the GUI.
v A user that is defined as "Storage Administrator" in the XIVs. This user
has the ability to administer the XIVs he is permitted to, as well as the
Multi-System Manager in parallel in the GUI.
v The same user as the System Machine Account (xiv_msms user, see a
definition below) - will have the ability to administer all the XIVs he
added to the Multi-System Manager inventory, as well as the
Multi-System Manager, in parallel, on the GUI.
System machine account
An XIV user that monitors all XIV systems in the Multi-System Manager
inventory. This user authenticates into all XIV systems in order to poll
configuration data only.
v This user does not change the configuration
v This user's name is hardcoded: xiv_msms
v This user can be defined in LDAP
v This user must have a storage administrator role (similarly to the admin
user)
v This user must be defined with the same password on all XIV systems
in the Multi-System Manager inventory
v This user must be defined in the Multi-System Manager (through the
GUI or CLI)
Diagnose/Fix authentication problem
A process in which the GUI tries to fix the System Machine Account
authentication issues among all XIV systems in the inventory.
v You need to supply admin credentials when launching this operation
v These credentials will be used to add the System Machine Account
automatically to all your XIVs (if needed)
v If some of the XIV systems use LDAP authentication, it will inform you
to manually add the System Machine Account to your LDAP directory
Discover new systems
A process in which the Multi-System Manager tries to authenticate a
specific user in front of all of the systems that the Multi-System Manager
knows that the user is not authenticated to.
v This button is located on the Systems > Preferences dialog.
v Use this button only when it is known that the user was added to the
system's access list and you need to display this system on the GUI
screen. This is not done automatically, because of potential LDAP
locking issues, due to authentication errors.
v Upon a successful completion of the process, if the user was granted
with an access to a system that was not previously seen in the GUI, it
will now be seen.
Chapter 3. Management Tools specifications
The Management Tools deployment contains specifications for:
v The Multi-System Manager
v IBM XIV GUI specifications for direct and server modes
Multi-System Manager specifications
The Multi-System Manager deployment is running as a Virtual Appliance above an
ESX server (VMWare Hypervisor only). This deployment comes with 4GB memory
and dual core CPU by default.
Right after its deployment, revise the specifications depending on the amount of
XIV systems you will manage using the Multi-System Manager:
Up to 60 systems
Memory - 4 GB
CPU - Dual core
61-100 systems
Memory - 6 GB
CPU - Quad core
101-120 systems
Memory - 6 GB
CPU - Six core
121-144 systems
Memory - 8GB
CPU - Six core
Other specifications
v An ESX (VMware) Server that will host the Multi-System Manager, versions: 4,
i4, 4.1, i4.1, i5.
v VM disk size - 76 GB
v Ports that need to be opened:
Outbound/Inbound: RMI - 1199-1209
Inbound only: SSH/SCP - 22
Outbound only: SMTP - 25
- Communication with XIV systems - 7778
v Allowed latency between the Multi-System Manager and the XIV systems it
monitors: max of 200 ms
v Maximal number of GUI connected to one server - 15
v Max XIV Systems administered by one server - 144
GUI specifications
The Management Tools run on either direct mode or server mode. The
specifications for each are detailed below.
Direct mode
CPU Dual core
Memory
Up to 20 systems
500MB
21-40 systems
800MB
41-81 systems
1.1GB
Max number of XIV systems monitored by a single XIV GUI in direct mode is:
81
Best practice: IBM XIV recommends to use the Multi-System Manager and
an XIV GUI in server mode if you have more than 60 systems.
Server mode
CPU Dual core
Memory
300MB
Allowed latency between a single XIV GUI and the Multi-System Manager:
Max of 50ms
Supported OS for XIVGUI, XCLI, XIVTOP
Windows
v Windows 2000 x86-3
v Windows XP x86-32
v Windows XP x86-64
v Windows Server 2003 x86-32
v Windows 7 x86-32
v Windows 7 x86-64
v Windows Vista x86-32
v Windows Vista x86-64
CPU: 32 bit Dual Core or equivalent, 64 bit.
Linux
v Linux Red Hat 5 x86-3
v Linux Red Hat 5 x86-6
Mac OS: MAC OS X 10.6 or 10.7, with Java version 1.6.
CPU: 32 bit Dual Core or equivalent.
JAVA minimum requirements: JAVA version 6_build 29.
Additional supported OS for XCLI only
AIX OS: AIX 5.3, AIX 6.1, AIX 7.1.
Solaris
OS: Solaris 10.
CPU:SPARC, x64.
HPUX OS: HPUX 11i v3
CPU: IA64.
Chapter 3. Management Tools specifications 7
Chapter 4. Installing the Management Tools
With the introduction of the IBM XIV Multi-System Manager, there are two ways
to use the IBM XIV Management Tools:
Server mode
Moving the GUI to work with the IBM XIV Multi-System Manager.
Direct mode
Using the GUI without IBM XIV Multi-System Manager. In this mode, the
GUI manages the XIV Systems directly.
This book guides you how to work in Server mode.
The installation of the Multi-System Manager is composed of:
1. Installing the Multi-System Manager virtual appliance
2. Installing the Multi-System Manager
3. Initializing the Multi-System Manager inventory
Installing the Multi-System Manager virtual appliance
Prior to the installation of the Multi-System Manager on a VM, you need to install
the VM itself.
Before you begin
1. Get the file named: XIV_Multi-System-Manager_<version>.zip.
2. Unzip it to your local PC that has accessibility to VMWare vSphere client.
This will create a folder name: XIV_Multi-System-Manager. The folder contains 3
files used by the *.ovf deployment process, this user guide and an additional
LICENSES folder with additional notes regarding the usage license.
About this task
The virtual machine installation deploys the ovf image of the Multi-System
Manager on your VMWare ESX.
Procedure
1. Deploy *.ovf on your VMWare ESX (Thin provisioned VMDK is supported).
2. Boot the VM.
3. On the VMWare console, login with: user=root, password=xivmsRoot.
4. The wizard opens on screen. Follow the steps on the next section.
Installing the Multi-System Manager
The purpose of this task is to install the Multi-System Manager on the pre-installed
VM.
Procedure
The wizard welcome screen guides you through the steps of the installation.
-------------------------------------------------------------------
--------------- IBM XIV Multi-System Manager v1.1.0.x -------------
-------------------------------------------------------------------
Welcome to the IBM XIV Multi-System Manager installation procedure.
This setup will guide you through the installation process.
Required Steps
--------------
Step 1: License Agreement
Step 2: Password Change
Step 3: Networking
Step 4: Activation
Step 5: Server Administrator user/group
Step 6: NTP & Regional Settings
Step 7: SMTP
Proceed? [Y/N] >
Click Y to proceed, or N to decline.
Step 1
On step 1 of the installation you are required to approve the license agreement.
Procedure
1. Click Enter to view the Multi-System Manager license agreement.
-------------------------------------------------------------------
-------------------------------------------------------------------
---> Step 1: License Agreement
Step 3: Networking
Step 4: Activation
Step 7: SMTP
Step 1 - License Agreement
---------------------------
Hit [ENTER] to view license agreement for using IBM XIV Multi-System Manager
Press any key to continue
2. After reading the license agreement, click 1 to approve or 2 to decline it.
Note: You will not be allowed to proceed with the installation, or to use the
Multi-System Manager if you do not approve the license agreement.
Step 2
On step 2 of the installation you are required to change the root password.
Procedure
Enter a new password, then retype it.
-------------------------------------------------------------------
-------------------------------------------------------------------
---> Step 2: Password Change
Step 3: Networking
Step 4: Activation
Step 7: SMTP
Step 2 >> Password Change
-------------------------
Please change root password. You cannot proceed to the next step until changing it
successfully.
New password:
Retype new password:
Step 3
On step 3 of the installation you are asked to configure the network.
Procedure
1. First, select between Static IP and DHCP.
-------------------------------------------------------------------
-------------------------------------------------------------------
---> Step 3: Networking
Step 4: Activation
Step 7: SMTP
Step 3 -Network Configuration
------------------------------
#------------------------------------
# Active Network configuration:
#------------------------------------
# IP mode
# Hostname
1) Configure Static IP
2) Configure DHCP
3) Return (not supported, installation mode)
Setup/Network/IP>
2. If Static IP was chosen, you need to enter the IP address. Enter your IP address
to continue.
Chapter 4. Installing the Management Tools 11
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 4: Activation
Step 7: SMTP
------------------------------
#------------------------------------
#------------------------------------
# IP mode
# Hostname
Configure static IP address
Enter IP address []:
a. IP is now entered. You will be asked to enter the netmask, gateway and
DNS parameters related to the static IP. Follow the questions on the screen.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 4: Activation
Step 7: SMTP
------------------------------
#------------------------------------
#------------------------------------
# IP mode
# Hostname
#------------------------------------
# New Network configuration:
#------------------------------------
# IP mode STATIC
# IP address 1.1.1.1
# Netmask 1.1.1.1
# Gateway 1.1.1.1
# Domain search list ibm.com xiv.ibm.com
# Domain name servers 1.1.1.1 2.2.2.2
# Hostname
Configure DNS addressess
1) Add domain to search list
2) Remove domain from search list
3) Add name server
4) Remove name server
5) Clear name servers and domain search list
6) Continue to hostname configuration
Setup/Network/DNS>
Following the configuration of the DNS, IP, gateway and netmask, you will
be asked to enter a fully-qualified hostname and then to approve the
configuration.
b. Click Y to approve and proceed to the next step.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 4: Activation
Step 7: SMTP
------------------------------
#------------------------------------
#------------------------------------
# IP mode
# Hostname
#------------------------------------
# New Network configuration:
#------------------------------------
# IP mode DHCP
# Domain search list ibm.com xiv.ibm.com
# Domain name servers 1.1.1.1 2.2.2.2
# Hostname
Is the configuration correct? [Y/N] :
Clicking N will take you back to the beginning of step 3 of the installation
above.
3. If you selected DHCP on step 1 above, enter the hostname and click Y to
confirm.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 4: Activation
Step 7: SMTP
------------------------------
#------------------------------------
# Active network configuration
#------------------------------------
# IP mode NONE
# Hostname
# Domain search list
# Domain name servers
#------------------------------------
# New network configuration
#------------------------------------
# IP mode DHCP
# Hostname myHostname
# Domain search list Automatically retrieved
# Domain name servers Automatically retrieved
Is the configuration correct? [Y/N] :
Step 4
You need to activate the Multi-System Manager in order to continue with the
installation.
About this task
The activation requires a valid network connection and at least one XIV System
with a set of any valid login&password. A successful login means that the
Multi-System Manager is activated and you may proceed with the installation.
Note: If the login fails:
v Retry the activation. If the retry fails:
v Re-configure the network settings.
Procedure
On this step you connect to an XIV system in order to activate the Multi-System
Manager.
-------------------------------------------------------------------
------------- IBM XIV Multi-System Manager v1.1.0.x ---------------
-------------------------------------------------------------------
Step 3: Networking
---> Step 4: Activation
Step 7: SMTP
Step 4 -Product Activation
---------------------------
In order to activate IBM XIV Multi-System Manager you need to supply any valid XIV
address, user and password.
The Manager will try to connect to this XIV.
If succeeded - Manager would be activated successfully.
You must have a working networking configuration in order to activate the product.
Please enter any XIV system IP/DNS >
In case you fail to connect to an XIV system , you may re-configure the
Multi-System Manager network setting, or use a different set of IP, user and
password.
Please enter any XIV system IP/DNS >system-demo
Please enter user to login to system system-demo >admin
Please enter password to user admin, system system-demo >
You failed to activate IBM XIV Multi-System Manager
Please select course of action:
1) Re-configure Networking
2) Re-activate
3) Exit Installation
Upon a successful activation, you may proceed with the installation.
IBM XIV Multi-System Manager was activated successfully
Press [ENTER] to continue with the installation
Step 5
In this step you will define the Server Administrator of the Multi-System Manager.
About this task
The Server Administrator (see a definition here: Chapter 2, Definitions, on page
3) can be either a single user, defined in the Multi-System Manager or a group of
users, defined in an LDAP.
-------------------------------------------------------------------
--------------- IBM XIV Multi System Manager v1.1.0.x -------------
-------------------------------------------------------------------
Step 3: Networking
Step 4: Activation
---> Step 5: Server Administrator user/group
Step 7: SMTP
Step 4 -Server Admin configuration
-----------------------------------
1) Configure user/password
2) Configure LDAP
Setup/Credentials>
Note: You can set a local user&password now in order to finish the installation
and configure an LDAP group of admin users any time after the installation, using
the root menu.
Procedure
Select either configuring Server Administrator using static user&password or using
LDAP:
1. Select option 1) Configure user/password. You will be asked to enter static
user and password.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 3: Networking
Step 4: Activation
Step 7: SMTP
Step 4 -Server Admin configuration
-----------------------------------
1) Configure user/password
2) Configure LDAP
Setup/Credentials>1
Enter Username: admin
Changing password for admin.
New password:
Retype new password:
2. If you configured static user&password, skip this step. In this step, you
configure LDAP. In this example, the selected server type is Microsoft Active
Directory.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 3: Networking
Step 4: Activation
Step 7: SMTP
Step 4 -Server Administrator (LDAP) Configuration
--------------------------------------------------
#--------------------------------------------------
# Active LDAP Configuration:
#--------------------------------------------------
# LDAP server type Microsoft_Active_Directory
# LDAP status Disabled
1) Enable LDAP Authentication
2) Disable LDAP Authentication
3) Test Configuration
4) Apply all
5) Exit without saving
Setup/Credentials/LDAP>1
Select LDAP Server Type
(1) Microsoft Active Directory
(2) Sun Directory
(3) Open-LDAP Server
:1
Configuring Microsoft Active Directory parameters
Enter FQDN address [myFQDN.com]:
Enter Server Address [myServer.com]:
Enter Search DN [DC=something,DC=some,DC=thing,DC=com]:
Enter Service User DN [CN=User Name,OU=...,OU=Users,DC=...,DC=...,DC=...,DC=com]:
Enter Password:
Confirm Password:
Enter ID Attribute [sAMAccountName]:
Enter Group Attribute [memberOf]:
Enter Server Admin DN Role [CN=LDAPGroup,OU=Groups, DC=...,DC=...,DC=...,DC=com]:
Enter Search Time Limit (sec) [30]:
Enter currBindTimeLimit (sec) [1200]:
Note: During the LDAP configuration you will be asked to provide a Server
Admin DN role (see a definition here: Chapter 2, Definitions, on page 3). This
role should be the same as configured into LDAP, in order to identify LDAP
users that were added to this role as server administrators.
Step 6
On this step you enter the NTP and regional settings. Select whether to enable
NTP or configure static date&time. Additionally, you need to define the timezone.
Procedure
1. Click 2 to set the timezone.
1) Enable NTP
2) Timezone
3) Change Date&time
4) Apply Changes
Setup/Regional Settings>
2. Select a global region.
Please identify a location so that time zone rules can be set correctly.
Please select a continent or ocean.
1) Africa
2) Americas
3) Antarctica
4) Arctic Ocean
5) Asia
6) Atlantic Ocean
7) Australia
8) Europe
9) Indian Ocean
10) Pacific Ocean
11) none - I want to specify the time zone using the Posix TZ format.
3. Next, you are asked to select a country from within the global region.
Note: You may be asked to select a sub region.
4. If you decide to configure NTP instead of static date&time, follow the
instructions on this step. If you don't - go to the next step. Click 1 to enable
NTP.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 3: Networking
Step 4: Activation
---> Step 6: NTP & Regional Settings
Step 7: SMTP
Step 6 -NTP & Regional Configuration
-------------------------------------
#------------------------------------
# Active NTP/Regional configuration:
# -----------------------------------
# NTP status DISABLED
# Date 12/31/2012 23:59:59
# Timezone UTC
Configure NTP servers
1) Add NTP server
2) Remove NTP server
3) Return to previous menu
Setup/Regional Settings/NTP>
Add the NTP servers in your organization, one by one using the menu options
above. When finished, click 3 to return to NTP & Regional Settings main menu.
5. If you decided to configure static Date & Time instead of NTP settings, click 3
to configure Date & Time.
Configure Date & Time
Local date&time is: <current date and time> Please enter a new date in format:
mm/dd/yyyy 24H:MM:SS >
Note: If you configured NTP, it is not mandatory to configure the Date & Time.
Upon the next reboot, the NTP settings will take place.
6. Review the changes (in the NTP & Regional Settings main menu) and then
click 4 to apply your changes. Alternately, you can repeat any of the previous
steps in order to update the configuration.
Step 7
The next step is SMTP configuration.
About this task
SMTP configuration is utilized for enabling sending emails to any recipient you
configure in case of a service failure. The available SMTP emails are:
Server is up
Subject: [Watchdog Message] Service xivms is up and running properly.
Body: Component: component-name was started successfully and is up
and running.
Server is down
Subject: [Watchdog Message] Attention: service xivms stopped
functioning properly.
Body: Component: component-name stopped.
Server has low disk space
Subject: [Watchdog Message] Attention: low disk space.
Body: Disk space passed the configured threshold max% and its usage
now is: used%.
Note: This step is not mandatory.
Procedure
1. Click 1 to enable SMTP configuration.
-------------------------------------------------------------------
-------------------------------------------------------------------
Step 3: Networking
Step 4: Activation
---> Step 7: SMTP
Step 6 -SMTP Configuration
--------------------------
#------------------------------------
# Active SMTP configuration:
# -----------------------------------
# SMTP status DISABLED
1) Enable SMTP configuration
2) Apply All
3) Return without saving
Setup/SMTP>
2. Select among the following:
v Add SMTP destination - You will be asked to give SMTP address and port.
Then you will be redirected to the destinations menu.
v Remove destination - remove a destination email address.
v Remove all - remove all destinations
v Send confirmation mail - test the validation of the SMTP configuration by
sending a test mail.
v Continue - proceed with the installation.
v Return to previous menu - cancel the configuration.
#------------------------------------
# New SMTP configuration:
#------------------------------------
# SMTP status ACTIVE
# SMTP server 1.1.1.1
# SMTP port 25
# Sender sender@myDomain.com
# Destinations destination@myDomain.com
Configure SMTP destinations
1) Add destination
2) Remove destination
3) Remove all destinations
4) Send confirmation mail
5) Continue
6) Return to previous menu
Setup/SMTP/Destinations>
The installation is complete
The installation is now complete.
Procedure
Press any key.
ongratulations!
----------------
You successfully installed IBM XIV Multi-System Manager v1.1.0.x
You can now open any XIV GUI and point to the IP/DNS you configured just now
Enjoy a world of multi system features!
Finalizing installation, please wait.
The system is going to reboot.
The Multi-System Manager restarts.
Initializing the inventory
Install the XIV GUI and set it to work with the Multi-System Manager.
Before you begin
v If you are using previous GUI versions: open the previous GUI and export
systems list (File > Export Systems File) to a file in your local file system (to be
imported later to the Multi-System Manager).
About this task
This task guides you through:
v Installing the XIV GUI and setting it to be managed by the Multi-System
Manager.
v Initializing the systems inventory on the Multi-System Manager.
Procedure
1. Install XIV GUI 4.0 and open it.
2. Login using Server Admin (See more on the Chapter 2, Definitions, on page 3
topic) credentials that were configured in step 4 of the Multi-System Manager
installation wizard (See Step 5 on Installing the Multi-System Manager on
page 9).
3. Connect the GUI to the Multi-System Manager. Open Systems > Preferences.
Fill the primary Server IP Address/hostname and click Update.
4. Determine a new Systems Machine Account (this is a system user that will be
used to monitor it on the Multi-System Manager). Go to Systems > Server
Admin Options > Credentials and fill the Systems Machine Account
password and click Update.
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This definition updates the Multi-System Manager with the System Machine
Account credentials. On the next step you will add this user to the XIV systems
in order to enable the Multi-System Manager to connect and monitor them.
Note: Only the Multi-System Manager Server Admin (See a definition here:
Chapter 2, Definitions, on page 3) can access this GUI screen.
5. Open Systems > Server Admin Options > Systems and click Import systems
from file. Perform the following sub steps:
a. If you have a previously exported system XML file, continue. Else, jump to
bullet b. Browse to the XML file and import it.
b. Once the systems were added, if they get an Authentication Error status,
select the not authenticated systems, right-click and select: Diagnose/Fix
Authentication Error from the context menu. Read more on the diagnose
and fix process on the Chapter 2, Definitions, on page 3 topic.
x
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Installing another IBM XIV Multi System Manager
The number of Multi System Managers that you can install is limitless. Each of
these Multi System Managers can monitor all XIV Systems in your organization.
There is no redundancy or communication between the Multi System Managers
themselves.
The GUI can be connected to two Multi System Managers (Primary and
Secondary) for the use of manual switch over in case one is not responding. This
way, you can achieve high availability of Multi System Managers.
Using this architecture, you can gain high performance of the GUIs by connecting
them to a Multi System Manager located in their site, whereas other remotely
located GUIs will connect to another Multi System Manager that is located on their
site.
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GUI Client
Datacenter A
Site A Site B
GUI Client
Datacenter B
Cross-site
high
availability
Figure 2. Cross site high availability
Chapter 5. Operating the Multi-System Manager
The Multi-System Manager allows access and distributes tasks among the
following users:
Root user
The Root user is an OS super user that carries out administrative tasks.
Server Admin
The Server Admin carries out inventory configuration tasks (see a
definition here: Chapter 2, Definitions, on page 3).
Maintenance user
The Maintenance user carries out Multi-System Manager configuration
tasks. This user is the customer's way to interact with any of the
Multi-System Manager operations using SFTP protocol (i.e. setting logs,
copying the upgrade file, getting backups, etc.).
In addition, pay attention to the following:
No Shell access
The Multi-System Manager provides no Shell access whatsoever to any of
the user types.
IBM technician accessibility
The technician user type does not have access to the GUI in server mode.
The GUI is accessible in direct mode.
Root user operations
Selecting an operation from the root user menu
Before you begin
v You need root credentials in order to access this menu.
About this task
The Multi-System Manager root menu provides access to systems management
operations.
Procedure
Login with root credentials. The following menu opens on screen:
-------------------------------------------------------------------
-------------------------------------------------------------------
Super user Menu
---------------
IBM XIV Multi-System Manager is running
1) Server Configuration Options
2) System Machine Account
3) Gather Server Logs
4) Show Multi-System Manager Audit Log
5) Backup/Restore Options
6) Change root Password
7) Change maintenance Password
8) Start/Stop Multi-System Manager Service
9) Update Certificate
10) Change XIV GUI Communication Ports
11) Upgrade XIV Multi-System Manager
12) Reboot
13) Shutdown
14) Exit
Your Selection>
What to do next
The following sections explain how to carry out root user operations.
Server configuration options
The server configuration options allow to go back to the various configuration
steps you are already familiar with from the Multi-System Manager installation.
Using these scripts you can change the Multi-System Manager configuration after
its installation.
About this task
This task allows you to change the server configuration.
Procedure
1. Click 1 on the root menu. The Server configuration Menu opens on screen.
-------------------------------------------------------------------
-------------------------------------------------------------------
-------------------------08/15/2012 07:19--------------------------
Server Configuration Menu
-------------------------
1) Network
2) Server Admin account
3) NTP & Regional Settings
4) SMTP
5) Exit
Your Selection>
2. Select from the following options: Detailed information regarding the way to
configure the server are available on theInstalling the Multi-System Manager
on page 9 in this document.
1 Network
2 Server Admin account (see a definition here: Chapter 2, Definitions,
on page 3)
3 NTP & Regional Settings
4 SMTP
5 Exit - return to the Super user menu.
System Machine Account
The System Machine Account is a system user that will be used to monitor it on
the Multi-System Manager. The System Machine Account menu option allows you
to change the password for this account.
About this task
This task allows you to change the System Machine Account password (see a
definition here: Chapter 2, Definitions, on page 3).
Procedure
1. Click 2 on the root menu. The user name is displayed on screen and you are
asked to enter a password.
Your Selection>2
User name: xiv_msms
Enter password:
Note: The user name of this account is hardcoded: xiv_msms.
2. Follow the instructions on screen and re-type the password and confirm the
password change.
Gathering the server logs
The Gather Server Logs menu option allows you to gather logs of the server
activity.
About this task
This task allows you to gather server logs. The logs can be later collected by the
Maintenance user (See here Performing maintenance tasks on page 38).
Procedure
1. Click 3 on the root menu. A log is collected and the file name is displayed on
screen.
Your Selection>3
Gathering IBM XIV Multi-System Manager logs...
Gather logs completed successfully
SFTP using maintenance account and get the file:
logs/msms_logs_20120815_081641.tar.gz
2. Pressing any key returns you to the Super user menu.
Chapter 5. Operating the Multi-System Manager 27
What to do next
SFTP using the maintenance user credentials to collect the log from the logs folder.
Displaying the audit log
This menu option displays a log of Server Admin activities.
About this task
The audit log displays the following Server Admin activities:
v Adding a system to the inventory
v Modifying the system address
v Removing a system from the inventory
v Suspending the monitoring of a system
v Suspending the monitoring of all of the systems
v Resuming the monitoring of a system
v Resume the monitoring of all of the systems
v Removing all of the systems from the inventory
v Setting the System Machine Account credentials
v Invalidating the user authentication
v Adding a System Machine Account user to a specific system
The audit log is stored into a file that can be collected. See Gathering the server
logs on page 27.
Procedure
1. Click 4 on the root menu. A log is collected and is displayed on screen.
Your Selection>4
18:05:13,924 admin Remove all systems from the inventory. [Success]
11:32:38,964 admin Remove system 9.151.133.239 from the inventory [Success]
11:32:48,423 admin Add system [mn00010:7778] to the inventory [Success]
11:33:07,202 admin Robot user credentials change
[Failed: Password was not changed]
11:34:39,320 admin Robot user credentials change [Success]
2. Pressing any key returns you to the Super User menu.
Backing up the server database
The Backup/Restore menu options allows you to backup the server database and
to restore this database from a backup.
About this task
The information stored on the Multi-System Manager database can be backed up
and restored from this menu. This database contains the inventory configuration.
Backing it up helps you to recover from a disaster in order to maintain service
continuity by restoring the inventory. It can also be used for copying the inventory
configuration from one Multi-System Manager to another.
Procedure
Click 4 on the root menu. The Backup and Restore Menu is displayed on screen.
Backup and Restore Menu
-----------------------
1) Backup
2) Restore
3) Schedule Daily Backup
4) Remove Scheduled Backup
5) Exit
Your Selection>
What to do next
See the next sections for detailed instructions about each menu option.
Backup
The Backup menu item allows you to backup the database.
About this task
A default scheduled backup is already configured at 23:30 daily. In addition to
that, you can back up the database using this task.
Procedure
1. Click 1 to back up the database. The backup process takes place:
Your Selection>1
Backing up...
Backup completed successfully
SFTP using maintenance account and get the file: backup/BACKUP_20120815_082926.tar.gz
The backup file name is displayed on screen.
2. Press any key to return to the Backup and Restore Menu.
What to do next
You can the replicate the backup file: SFTP using 'maintenance' account and get the
file from 'backup' folder.
Restore
The Restore menu item allows you to restore the database from a backup.
Procedure
1. Click 2 to restore the database. The available backup files, that are stored on the
backup folder that is accessible by the maintenance user, are displayed on
screen:
Your Selection>2
Backup files to restore:
------------------------
BACKUP_20120815_085300.tar.gz
BACKUP_20120814_085000.tar.gz
Please select a backup file to restore >
2. Select a file to restore from:
Please select a backup file to restore >BACKUP_20120815_085300.tar.gz
3. Click Y to confirm.
4. Confirm again:
Are you sure you want to restore BACKUP_20120815_085300.tar.gz? [Y/N] : y
Restore DB is going to override your current configuration.
It is recommended to run a backup prior restoring.
Do you want to run backup of the current configuration before restoring? [Y/N] :
5. The restore takes place:
Backup files to restore:
------------------------
BACKUP_20120827_112834.tar.gz
BACKUP_20120827_112511.tar.gz
BACKUP_20120814_122049.tar.gz
Please select a backup file to restore >BACKUP_20120814_122049.tar.gz
Are you sure you want to restore BACKUP_20120814_122049.tar.gz? [Y/N] : y
Restore DB is going to override your current configuration.
It is recommended to run a backup prior to restoring.
Do you want to run backup of the current configuration before restoring? [Y/N] : y
Backing up...
xivms v1.1.0.x is stopped
Restoring BACKUP_20120814_122049.tar.gz...
Restore completed successfully
Note: Systems Machine Account Password was not restored.
xivms v1.1.0.x is starting...
6. Press any key to return to the Backup and Restore menu.
What to do next
Once the restore is complete, you need to redefine the System Machine Account
(see a definition here: Chapter 2, Definitions, on page 3), as it was not restored.
You can do it either from the GUI or on the CLI.
On the GUI
Follow the instructions on step 4Initializing the inventory on page 21 of
the Initializing the inventory section.
From the CLI
Go to System Machine Account on page 27.
Scheduling a daily backup
The Schedule Daily Backup menu item allows you to schedule a daily backup job.
The default daily backup runs at 23:30.
Procedure
1. Click 3 to schedule a back up. The current daily backup schedule is also
displayed on screen:
Your Selection>3
Select time (HH:MM) to run backup every day [23:30]? >
2. Select a new backup time in an HH:MM format.
Your Selection>3
Select time (HH:MM) to run backup every day [23:30]? >14:00
Scheduled daily backup at 14:00
Scheduled daily backup folder cleaner at 14:50
Note: A backup folder cleaner job runs daily and cleans all of the files but the
30 newest.
Removing a scheduled backup
The Remove Scheduled Backup menu item allows you to clear the daily backup job.
Procedure
1. Click 4 to remove a schedule.
Your Selection>4
Removed scheduled backup
The schedule is cleared.
Changing the root password
This menu option allows you to change the password of the root user.
Procedure
1. Click 5 on the root menu.
2. Enter a new password.
Changing the maintenance password
This menu option allows you to change the password of the maintenance user.
Procedure
2. Enter a new password.
Starting/stopping the Multi-System Manager service
This menu option allows you to start (or stop) the Multi-System Manager service.
Procedure
a. If the service is up, you will be asked to stop it.
b. Alternately, you will be asked to start it.
2. Confirm.
Replacing the security certificate
About this task
The Multi-System Manager is shipped with a default certificate. This task guides
you through replacing the default certificate with your organizations certificate.
Procedure
1. Arrange for the new certificate:
v Make sure you have a certificate file and a key file.
v Make sure both are in PEM format. If not, you can convert your format to
PEM using standard tools.
v SFTP these files to the upload folder using maintenance credentials, see here
Performing maintenance tasks on page 38.
Your Selection>8
This menu option installs a new certificate
You need to prepare a certificate file and key file, both in PEM format.
You need to SFTP the files using maintenance account to upload folder.
Files found under upload folder:
----------------------------------
certificate.tar.gz
Please enter key file name >
3. Enter the names of the certificate and key files as requested.
Results
The Multi-System Manager security certificate is replaced.
Changing the communication ports
This task allows you to change the ports through which the Multi-System Manager
connects with the IBM XIV Storage Management GUI.
About this task
The Multi-System Manager connects to the XIV GUI via 6 reserved, consecutive
ports, starting with port 1199.
Procedure
1. Click 9 on the root menu. The number of the first port among the consecutive
six is displayed on screen. In the following screenshot, this number is 1199.
Your Selection>9
The communication between XIV GUI and the Multi-System Manager
is done via 6 consecutive, reserved ports.
Please enter a new starting port number [1199] >
2. Enter a new port number. In this example, the entered port number is 1340.
Please enter a new starting port number [1199] >1340
The new sequence of six port numbers, 1340 to 1345, is also displayed on
screen.
You are going to change the reserved ports from 1199-1205
to 1340-1346. Are you sure? [Y/N] >y
3. Click Y to approve the replacement. You are asked to restart the service.
You need to restart Multi-System Manager service in order for the changes
to take effect.
Do you want to restart service now? [Y/N] >
4. Click Y to restart the Multi-System Manager service.
Results
As the service is up again, the ports have changed.
What to do next
Change the communication ports that connect the GUI to the Multi-System
Manager through the System > Preferences menu.
Upgrading the Multi-System Manager
This menu option allows you to upgrade the Multi-System Manager.
Procedure
1. Upload the upgrade file to the upload folder using SFTP and maintenance user
credentials.
Your Selection>9
This utility will run the upgrade procedure of IBM XIV Multi-System Manager
Backup database will run prior the upgrade
3. Next, provided that an upgrade file was uploaded as stated above, select a file
from the list:
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Backing up...
Please upload the upgrade file (*.tar.gz) using SFTP and user maintenance
to upload folder.
Files in upload folder
----------------------
XIV_Multi_System_Manager_Upgrade.tar.gz
XIV_Multi_System_Manager_Upgrade_1.2.tar.gz
dd.tar.gz
Please enter the name of the upgrade file >
4. Enter the file name.
Results
The Multi-System Manager version is upgraded.
Shutting down the VM
This menu option shuts down the VM.
Rebooting the Multi-System Manager host
This menu option allows you to reboot the Multi-System Manager host.
Procedure
Click 11 on the root menu. Confirm the reboot.
Server Admin operations
Selecting an operation from the server administrator menu
Before you begin
v You need administrator credentials in order to access this menu.
About this task
The Multi-System Manager server administrator (see a definition here: Chapter 2,
Definitions, on page 3) menu provides access to inventory management
operations.
Procedure
Login with administrator credentials. The following menu opens on screen:
-------------------------------------------------------------------
------------- IBM XIV Multi-System Manager v1.1.0.7 ---------------
-------------------------------------------------------------------
-------------------------08/14/2012 07:03--------------------------
Server Administrator Menu
-------------------------
IBM XIV Multi-System Manager is running
1) System Inventory List
2) Add System
3) Modify System
4) Remove System
5) System Monitoring Suspend
6) System Monitoring Resume
7) Re-authenticate all Users
8) System Machine Account
9) Show Audit Log
10) Change my password
11) Exit
Your Selection>
What to do next
The following sections explain how to carry out the administrator operations.
System inventory list
The system inventory list displays the XIV Systems monitored by Multi-System
Manager and their status.
About this task
This task allows you to view the inventory list.
Procedure
1. Click 1 on the Server Administrator menu. The System Inventory List opens
on screen. For each system, the list displays its name, address, status and ID.
Your Selection>1
---------------------------------------------------------------
Name Addresses Status Id
---------------------------------------------------------------
Gen3p1-04 Gen3p1-04,, Authentication Failure Gen3p1-0
4::null:null
qa16 qa16,, Authentication Failure qa16::nu
Copy of the systems list:
logs/systems_list_201208161555.log by SFTP with maintenance account.
The list also displays the file on which it is stored and a reminder that the file
can be pulled by the Maintenance user.
2. Press any key to return to the Server Administrator menu.
Adding a system to the inventory
This menu option adds an XIV System to the inventory.
Procedure
1. Click 2 on the Server Administrator menu. You are asked to enter the new
system.
Your Selection>2
Enter new system addresses in format: address1 [address2] [address3] >
2. Enter the address of the new system.
Results
The system is added to the inventory and can be viewed from the system
inventory list.
Modifying a system in the inventory
This menu option modifies an XIV System to the inventory.
Procedure
1. Click 3 on the Server Administrator menu. The following message is displayed
on screen:
Your Selection>3
Enter system address/ID to modify >
2. Enter the system's address or ID and then enter the new system addresses:
Your Selection>3
Enter system address/ID to modify >qa16
Enter new addresses in format: address1 [address2] [address3] >
The system is now modified.
Removing a system from the inventory
This menu option removes an XIV System from the inventory.
Procedure
1. Click 4 on the Server Administrator menu. A message is displayed on screen:
Your Selection>4
Enter system address/ID to remove (--all for all systems) >
2. Enter an address or ID in order to remove a single system. Alternately, enter
--all in order to remove all of the systems.
Suspending a system from monitoring
This menu option suspends an XIV System from being monitored by the
Multi-System Manager.
Procedure
Your Selection>5
Enter system address/ID to suspend (--all for all systems) >
2. Enter an address or ID in order to suspend a single system. Alternately, enter
--all in order to suspend all of the systems.
Resuming the monitoring of a suspended XIV System
This menu option resumes the monitoring of a suspended XIV System.
Procedure
Your Selection>6
Enter system address/ID to resume (--all for all systems) >
2. Enter an address or ID in order to resume a single suspended system.
Alternately, enter --all in order to resume all of the suspended systems.
Re-authenticating all of the users
This menu option forces re-authentication of all GUI logged in users on all XIV
Systems in the inventory.
About this task
Use this option when there is an authentication change for user(s) and you want it
to take effect immediately.
Procedure
1. Click 7 on the Server Administrator menu. The following message is displayed
on screen:
Your Selection>7
This option will force re-authentication of all logged-in users. Are you sure? [Y/N] >
2. Click Y to proceed. A re-authentication note is displayed on screen.
Your Selection>7
This option will force re-authentication of all logged-in users. Are you sure? [Y/N] >y
Invalidated all authentication records.
Logged in users will be re-authenticated automatically.
Changing the System Machine Account password
This menu option changes the System Machine Account password.
About this task
See a definition of the System Machine Account here: Chapter 2, Definitions, on
page 3.
The password can be changed either from the root menu or via the GUI.
In addition, the password needs to be changed on all systems.
Procedure
Select whether to use the administrator menu or the GUI:
On the administrator menu
See here: System Machine Account on page 27.
On the GUI
1. Login to the GUI using the Server Admin (see a definition here:
Chapter 2, Definitions, on page 3) credentials.
2. Go to menu: Systems > Server Admin Options > Credentials. Fill in
the System Machine Account (see a definition here: Chapter 2,
Definitions, on page 3) password and click Update.
3. Re-authenticate the systems according to the new password: open
Systems > Server Admin Options > Systems. Wait until the systems
arrive to the status of Authentication Error, select all those systems
(using the CTRL or SHIFT keys), right-click and select Diagnose/Fix
Authentication error from the context menu. Read more on the
diagnose and fix process on the Chapter 2, Definitions, on page 3
topic.
Displaying the audit log
This menu option displays a log of Server Admin activities on the Multi-System
Manager.
About this task
This task is described here: Displaying the audit log on page 28.
Changing the server admin password
This menu option changes the System Machine Account password.
Before you begin
Note: This option is not available for LDAP users.
About this task
Procedure
1. Select 9 from the Server Administrator Menu.
2. Enter your current password; then enter the new password and confirm the
new password.
Maintenance user operations
Performing maintenance tasks
Before you begin
v You need maintenance credentials in order to perform the following tasks.
v The initial password of the maintenance user is xivmsMaintenance.
v SFTP is the only protocol available for this user in order to interact with the
v Make sure the root user changes the password of the maintenance user as soon
as possible. See here: Changing the maintenance password on page 31.
About this task
The Multi-System Manager allows for inbound and outbound file delivery via
SFTP. Such files delivery is required for the following tasks:
Gathering server logs
The logs are available for collection from the logs folder.
Viewing the log of system list
The log of the system list operation can be collected from the logs folder.
Backing up the database
The backup file can be collected and stored anywhere outside the
Restoring the database
This operation looks for a backup file. In some cases, the backup file has to
be sent to the Multi-System Manager.
Replacing the security certificate
The security certificate has to be sent to the Multi-System Manger.
Upgrading the Multi-System Manager
The upgrade file has to be sent to the Multi-System Manager.
Procedure
For each of the above operations, make sure that the relevant file is sent to - or
collected from the following directories:
logs The Multi-System Manager stores the logs in this directory.
backups
Backup files are written into here, and the restore operation looks for a file
in here as well.
uploads
Certificates and upgrade files need to be stored here.
Chapter 6. Multi system configuration
Multi system configuration allows to change the configuration on mass of XIV
systems within a single click.
Before you begin
Multi system configuration is available for:
v LDAP configuration
v Support parameters
v Pool alert thresholds
v Adding and editing a user
v Changing the password for a user
About this task
v Multi system configuration can be run on GUI in Server mode as well as in
Direct mode.
v Multi system configuration requires access rights to the involved GUI systems.
Procedure
Launch mass configuration in either of the following ways:
v Change the user configuration on selected systems. This applies for all users
operations (add, edit, change password).
v Copy LDAP / support / pool alert thresholds configuration and paste the
configuration from one system to specifically selected systems.
What to do next
Proceed with either of the following tasks:
v Multi system configuration of user-related information
Adding a user on multiple systems
Editing, deleting or changing the password of a user on page 42
v Mass copy-paste configuration on page 43
Multi system configuration of user-related information
You may configure user-related information on multiple XIV systems at once.
About this task
This task describes how to configure user-related information on multiple XIV
systems at once.
Adding a user on multiple systems
You may add a user on multiple XIV systems at once.
Procedure
1. Select the systems you would like to configure and click Add User. The Add
User screen opens.
2. Enter the user's name, password and other details as displayed on the screen.
Click Add.
The new user is added to the selected systems.
3. A progress bar is displayed on screen. Clicking Cancel at this stage will cancel
the mass configuration. When the Add operation is complete, a summary of the
results is displayed on screen. Clicking the Show Results button opens a
detailed report on screen.
Results
Following this task, the user was added to the selected systems.
Note: Mass Configuration does not stop on error, means it tries to configure all
systems although some may fail.
Note: Closing the GUI amidst the paste operation terminates the mass
configuration in an unknown state. In such a case, it is advised to go over the
systems and see what has already been properly configured and what still needs to
be configured.
Editing, deleting or changing the password of a user
You may edit or delete a user, as well as change the password on multiple XIV
systems at once.
Procedure
1. On the GUI, mouse-over the Access icon and click on Users. The Users view
opens on screen.
2. Select the systems that will be displayed on this view.
3. Use the CTRL key to multiple select the users to be edited.
Note: Mass editing of users can be applied only to users with the same user
name.
x
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4. Right-click the users selection and select Edit, Delete or Change password.
v Delete will display a progress of the deletion.
v Edit or Change Password will display a dialog. Edit the details or
password and click Update.
A progress bar is displayed on screen. Clicking Cancel at this stage will
cancel the mass configuration. When the operation is done, a summary of
the results is displayed on screen. Clicking the Show Results button opens
a detailed report on screen.
Note: The availability of the edit, delete and change password configuration
options is subject to your access rights.
Results
Following this task, the user was edited to the selected systems.
be configured.
Mass copy-paste configuration
You may copy system configuration from one system and paste it onto multiple
XIV systems.
Procedure
1. On the XIV GUI, right-click a system and select Copy System Configuration
from the pop-up menu.
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This system configuration is now copied to the memory and the pop-up menu
closes.
2. Select systems to copy the configuration to. Right-click a system, or several
systems, and select Paste ... Configuration from the pop-up menu. In this
example, Paste Support Configuration is selected.
The Mass Support Configuration screen opens.
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Note: Whenever a paste option is grayed-out, meaning that it is not available,
mouse-over the option to display a tooltip that explains the reason. In this
example, the Paste LDAP Configuration is grayed-out and the tooltip says that
the target system's version is not compatible with the source system.
3. Click Start.
A progress bar is displayed on screen. Clicking Cancel at this stage will cancel
the mass configuration. When the copy operation is done, a summary of the
results is displayed on screen. Clicking the Show Results button opens a
detailed report on screen.
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Results
Following this task, the configuration of one system was deployed on other
systems.
be configured.
Notices
The legal notices pertain to IBM XIV Storage System documentation.
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user's responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
For license inquiries regarding double-byte character set (DBCS) information,
contact the IBM Intellectual Property Department in your country or send
inquiries, in writing, to:
Intellectual Property Licensing
Legal and Intellectual Property Law
IBM Japan, Ltd.
19-21, Nihonbashi-Hakozakicho, Chuo-ku
Tokyo 103-8510, Japan
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
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This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Licensees of this program who wish to have information about it for the purpose
of enabling: (i) the exchange of information between independently created
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Bldg 80, D3-304, Department 277
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Such information may be available, subject to appropriate terms and conditions,
including in some cases, payment of a fee.
The licensed program described in this document and all licensed material
available for it are provided by IBM under terms of the IBM Customer Agreement,
IBM International Program License Agreement or any equivalent agreement
between us.
Any performance data contained herein was determined in a controlled
environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of
those products, their published announcements or other publicly available sources.
IBM has not tested those products and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the
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This information is for planning purposes only. The information herein is subject to
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This information contains examples of data and reports used in daily business
operations. To illustrate them as completely as possible, the examples include the
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COPYRIGHT LICENSE:
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illustrate programming techniques on various operating platforms. You may copy,
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programs are provided "AS IS", without warranty of any kind. IBM shall not be
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IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
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Other product and service names might be trademarks of IBM or other companies.
A current list of IBM trademarks is available on the Web at Copyright and
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trademarks of Adobe Systems Incorporated in the United States, and/or other
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Other company, product, and service names may be trademarks or service marks
of others.
Notices 49
Index
A
about this document
sending comments x
access control 25
Active Network configuration 10
adding a system to the inventory 36
adding a user 42
audit logs 28
authentication 10
B
backup 28, 29, 31
Backup and Restore Menu 28, 31
Backup/Restore Options 25
backups directory 38, 41
C
certificate file 32, 34
changing the server admin password 38
changing the System Machine Account
password 37
changing the user's password 42
comments, sending x
communication ports 32
configuration
of multiple xiv systems 41, 42, 43
configuration options 26
configuration tasks 25
copy and paste configuration 43
credentials 25
cron job 28, 31
D
database 28, 29, 30, 31
default certificate 32
definitions 3
deleting a user 42
DHCP 11
Diagnose/Fix authentication problem 3
Disable LDAP Authentication 10
Displaying the audit log 28
access from the Server Admin
menu 38
DNS parameters 11
documentation
improvement x
Domain name servers 10
Domain search list 10
dual core 5
E
editing a user 42
Enable LDAP Authentication 10
ESX 9
ESX Server 5
F
forums vii
G
gateway 11
Gateway 10
Gather Server Logs 25
Gather Server Logs menu option 27
GUI 5, 9
GUI 4.0 21, 33, 34
H
host 34
Hostname 10
I
IBM
internal user 25
personnel 25
IBM XIV Management Tools version
4.0 1
IBM XIV Multi System Manager vii, 9
IBM XIV Multi-System Manager 1
IBM XIV support 9
IBM XIV Support 9
incoming files 38, 41
installation 9
installation procedure 10
installation required steps 10
installation wizard 10, 11, 15, 16, 18, 20,
21
inventory 3
adding a system to 36
modifying a system 36
of XIV Systems 35
re-authenticating all of the users 37
removing a system 36
resuming the monitoring of a
suspended system 37
suspending a system from
monitoring 37
inventory configuration tasks 25
IP address 10
IP mode 10
K
key file 32
L
latency
allowed (as a prerequisite) 5
prerequisites 5
LDAP 21, 25, 33, 34
LDAP Authentication 10
LDAP directory 3
LDAP server type 10
LDAP user 21, 24, 33, 34
legal notices 49
Linux super user 25
log
of Server Admin activities 28
logs
audit 28
gathering 27
logs directory 38, 41
M
maintenance user 38
Maintenance user 25
Management Tools 1, 9
mandatory parameter
for restoring the database 28, 31
mass configuration 41, 43
Microsoft Active Directory 10
mode
server 24
modifying a system to the inventory 36
multi-site XIV deployments 1
Multi-System Manager database 28, 31
Multi-System Manager host 34
Multi-System Manager installation
individual steps 26
N
netmask 11
Netmask 10
network
configuration option 26
non-LDAP user 21, 24, 33, 34
notices
legal 47
NTP 10, 18
NTP & regional settings
O
Open-LDAP Server 10
OS 25
outgoing files 38, 41
ovf file 5, 9
P
password
changing the user's password 42
of the server admin 38
of the System Machine Account 37
PDFs vii
PEM format 32, 34
ports 32
prerequisites 5
publications vii
Q
quad core 5
R
re-authenticating all of the users 37
reader feedback, sending x
reboot 34
regional settings
related information vii
removing a system from the
inventory 36
required steps
installation 10
restore 28, 29, 30, 31
restoring the database 29, 30, 31
Resuming the monitoring of a suspended
XIV System 37
Root 25
root credentials 9, 25
root user 9, 10, 11
S
SCP port 5
security certificate 32
sending
comments x
Server 9
Server admin 3
Server Admin 25
server admin account
server admin password 38
server configuration options 26
Server Configuration Options 25
server configuration tasks 25
Server has low disk space 20
Server is down 20
Server is up 20
server logs 27
server mode 24
service xivms start 28, 31
service xivms stop 28, 31
SFTP 32, 38
SFTP protocol 25
shell access
none whatsoever 25
shutdown 34
six core 5
SMTP 10
SMTP configuration 20
specifications 5
Management Tools 5
SSH port 5
Static IP 11
Step 1: License Agreement 10
Step 2: Password Change 11
Step 3: Networking 11
Step 4: Activation 15
Step 5: Server Administrator
user/group 16
Step 6: NTP & Regional Settings 18
Step 7: SMTP 20
Storage admin 37
storage administrator 3
Sun Directory 10
suspending a system from
monitoring 37
system inventory list 35
System machine account 3
System Machine Account 25
password 27
System Machine Account password 37
system.xml 21, 33, 34
systems management tasks 25
T
tasks 25
maintenance usewr 38
the upload folder 32
time zone 10, 18
trademarks 49
U
upload
folder 32
uploads directory 38, 41
user-related information
configuration of 42
user's tasks 25
users types 25
V
virtual appliance 9
VM 5, 9, 34
W
wizard 10
X
XIV support 9
xiv systems
configuration 41, 43
XIV Systems 35, 36, 37
xiv_msms 3
xivms service 20
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