3239 COUNTRY CLUB RD Phone (614) 204-6036

LANCASTER, OHIO 43130 Fax (614) 314-7264

E-mail Lafferty9@msm.com

EDWARD M. LAFFERTY

Objective Seeking professional position in Sales, Sales Marketing, and/or Sales

Management that effectively utilizes and promotes 29 years of an
exceptional record of production and Customer Service expertise with an
established company that could only enhance mutual growth and
accountability on a personal and professional level of success.

Summary of 6 / 2009 – 10 / 2009 High Standard Auto Sales Lancaster, Ohio

qualifications Used Car Salesman
 Responsible for $ 2,000,000 in generated auto sales.
 Matched Customer needs and affordability for chosen vehicles.
 Provided excellent Customer Service follow up and referral program.
 Maintained high standards of ethical behavior and administrative
accountability of professionalism.
 100% Commission Sales Earnings.
 Utilized professional sales prospecting skills, and effective written and
oral communication with customers, and Financial Lending institutions to
achieve successful negotiations, and building reputation in personal and
business community relationships.
 Maintained all written correspondence to include warranties, Bank
documentation, titles, registrations, and other BMV documentation to
complete finalization of auto sales transactions.

Work experience 4 /1993 – 12 / 2007 Foxboro Community Homes Columbus, Ohio

New Homes Real Estate Agent
 Commission sales production of over 4 to $ 6 million in Annual Sales.
 Maintained and showed Several High end Model Homes.
 Marketed and Sold new Single Family Sub-divisional homes.
 Involved in every stage of the Sale to Closing and follow-up with each
home buyer which included prospecting, pre-qualification, financing, and
contract finalization and follow-up.
 Utilized and developed exceptional customer service skills, oral and
written communication skills to enhance relationship building and referral
prospecting.
 Worked with Builders, Designers, Buyers, Contractors, City and State
inspectors involved in sub-divisional building, licensing and permits.

6 / 1987 - 4 / 1993 King-Thompson-Holzer-Wolman Realtors,

Columbus, Ohio
Realtor
 Commission sales production of over 2 to $ 4 million in Annual Sales.
 Generated new clientele.
 Involved in the purchasing and sales of Residential Condos and Single
Family homes, Vacant Lots, and business properties.
 Utilized and developed exceptional customer service skills, oral and
written communication skills to enhance relationship building and referral
prospecting.
 Contract negotiating and Administration, and Finance arrangement with
 Lending Institutions

12 /1984 – 6 / 1986 Midwest Pipe Exchange Westerville, Ohio

Bookkeeper / Buyer
 Operated Peg-Board system to maintain Accounts Receivables,
Accounts Payable, expense allocation, payroll and taxes.
 Coordinated open orders with motor freight companies for pick up and
on time delivery.
 Brokered structural and prime carbon steel pipe and other steel
products.
 Negotiated directly with pipe distributors, Mills, Trade companies, Supply
houses, Coupling Manufacturers, and End users.

9 /1982 – 12 / 1984 Columbus Steel Supply Company Columbus,

Ohio
Administrative Assistant Purchasing and Traffic
 Maintained TRS80 Computer Database updating and tracking inventory
items and conversions.
 Responsible for internal in-house supply purchasing for office, yard, and
warehouse.
 Negotiated directly with pipe distributors, Mills, Trade companies, Supply
houses, Coupling Manufacturers, and End users.
 Coordinated open orders with inbound and outbound motor freight and
railing shipmen companies for pick up and on time delivery.
 Coordinate open sales orders with all departments.
 Documented shipments and maintained back orders.
 Assisted Sales personnel with their duties and time management, and
coordinated Sales orders in their absence.

5 /1980 – 8 / 1982 Eastern Pipe Supply Company Philadelphia, PA

Sales Representative
 Maintained TRS80 Computer Database updating and tracking inventory
items and conversions.
 Coordinated incoming Sales calls for structural and prime pipes.
 Coordinated open orders with inbound and outbound motor freight and
railing shipmen companies for pick up and on time delivery.
Prospected for new customer base, while providing on going customer
service to existing customer base.

Education 1976 - 1980 Holy Cross High School Delran, NJ

High School Diploma
 Major Electives: Typing, Business Law, Marketing, Accounting I,
College Accounting, Economics, and Consumer Electronics.
 Real Estate: Ohio School of Career Technology – June 1986 Major
Electives: Real Estate Law, Real Estate Probability and Statistics, Real
Estate Financing, appraisal, and marketing.

References Furnished upon request.