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OL-16475-01
QUICK REFERENCE
Cisco Unified IP Phones (SCCP)
7905G/7912G, 7906G/7911G,
7940G/7960G, 7941G/7961G for
Cisco Unified Communications
Manager Express 4.3
Thi s qui ck reference card i s i ntended for Ci sco
Uni fi ed I P phone users who are al ready
fami l i ar wi th thei r phones. For more detai l ed
i nformati on on your phone and i ts features,
see your user gui de.
Note Because of di fferences i n phone
model s and features, not al l
procedures and soft keys descri bed
here appl y to al l phones.
Using the Quick Reference
Compl ete numbered i tems i n sequence.
When there are bul l eted i tems, choose onl y
one.
Bol ded terms i denti fy soft keys you press.
Place a Call
Li ft the handset and di al the number.
Di al the number and then l i ft the handset.
Press the l i ne button for your extensi on, di al
the number, and then l i ft the handset.
Press any avai l abl e button, di al the number,
and then l i ft the handset.
Press New Call, di al the number, and then l i ft
the handset.
Press a speed di al button and then l i ft the
handset.
I f you have sel ected a number from a di rectory,
press Dial, and then l i ft the handset.
Answer a Call
Li ft handset.
I f you are usi ng a headset, press Headset.
To use the speakerphone, press Speaker or
Answer.
End a Call
Hang up.
I f you are usi ng a headset, press Headset or
EndCall.
To end a speakerphone cal l , press Speaker or
EndCall.
Redial a Number
Li ft handset, press Redial.
To use the speakerphone, press Redial.
Hold a Call
Hold
Press Hold.
Retrieve
Press Resume.
To retri eve mul ti pl e cal l s, use the Navigation
button to sel ect the cal l , then press Resume.
To retri eve cal l on mul ti pl e l i nes, press the l i ne
button of the l i ne you want to pi ck up.
Transfer a Call
1. Press Trnsfr.
2. Di al transfer to number.
3. Wai t for answer and announce cal l er.
4. Press Trnsfr to transfer the cal l or press End
Cal l to hang up.
5. Press Resume to reconnect to the fi rst cal l er.
Transfer to Voice Mail
1. Press TrnsfVM.
2. Enter the reci pi ents extensi on number and
press TrnsfVM agai n
Place a Conference Call
1. Duri ng a cal l , press more and then Confrn to
open a new l i ne and put the fi rst party on hol d.
2. Pl ace a cal l to another number.
3. When the cal l connects, press Confrn agai n to
add the new party to the exi sti ng cal l wi th the
fi rst party.
To establ i sh a conference cal l between two cal l ers
to a Ci sco Uni fi ed I P phone, one acti ve and the
other on hol d, press the Confrn soft key.
End a Conference Call
Hang up the handset.
Press EndCall.
Meet-Me Conference Call
1. Obtai n a Meet-Me phone number from your
system admi ni strator.
2. Di stri bute the number to parti ci pants.
3. Obtai n a di al tone, then press more > MeetMe.
4. Di al the Meet-Me conference number.
Parti ci pants can now joi n the conference by
di al i ng i n.
To end a Meet-Me conference, al l parti ci pants
must hang up.
Ad Hoc Conference Call
Start a Conference Call
1. From a connected cal l , press Confrn. (You may
need to press the more soft key to see Confrn.)
2. Enter the parti ci pants phone number.
3. Wai t for the cal l to connect.
4. Press Confrn agai n to add the parti ci pant to
your cal l .
5. Repeat to add addi ti onal parti ci pants.
Remove Participants
1. Hi ghl i ght the parti ci pants name.
2. Press Remove. You can remove parti ci pants
onl y i f you i ni ti ated the conference.
3. To end your parti ci pati on i n a conference,
hang up or press EndCall.
Live Record a Call
1. Press LiveRcd. Thi s puts the other party
on-hol d and i ni ti ates a cal l to the confi gured
l i ve record number.
2. Press LiveRcd agai n to stop recordi ng.
J oin a Shared-Line Call
1. Hi ghl i ght the remote-i n-use cal l that you want
to joi n.
2. Press the more to navi gate to cBarge and press
cBarge.
Call Forwarding
All
1. Press CFwdAll.
2. Di al forward to number.
3. Press the Accept.
Voice Mail
1. Press CFwdAll.
2. Di al voi ce mai l number.
3. Press EndCall.
Speed Dial
1. Press CFwdAll .
2. Press Speed Di al button.
3. Press EndCall.
Cancel
Hang up.
Press CFwdAll.
Speed Dial
ProgramSpeed Dial
1. Get a di al tone.
2. Press #.
3. Press Speed-dial to start.
4. Enter number to speed di al .
5. Press Speed-dial to fi ni sh.
6. Hang up.
Call FromSpeed-Dial
1. Get di al tone.
2. Press Directories.
3. Navi gate to speed di al .
4. Press Select for the desi red number.
Call From Local Directories
1. Press Directories.
2. Scrol l to di rectory or press 4 for Local
Di rectori es.
3. Enter name for search.
4. Press Search.
5. Scrol l to number and press Dial.
Call History
View Call History
1. Press Directories.
Scrol l to hi story l i st.
Press 1 for Mi ssed Cal l s.
Press 2 for Recei ved Cal l s.
Press 3 for Pl aced Cal l s.
Call fromCall History
1. Press Directories.
2. Navi gate to number.
3. Press Select.
4. Press Dial.
Clear Call History
Press Clear. Cl ears al l hi story.
Note Refer to the user gui de for Extensi on
Mobi l i ty features.
.List of Soft Keys
Soft Key Description
<< or >> Navi gates to edi t characters. Use the
backspace soft key to erase di gi ts
that were entered i ncorrectl y.
Acct Consul t your admi ni strator on the
use of thi s soft key.
Add Adds an entry to the personal
di rectory.
Al pha Toggl es character i nput mode from
numeri c to al phanumeri c.
Answer Answers an i ncomi ng cal l .
Bl ndXfr Redi rects the cal l wi thout al l owi ng
you to speak to the transfer reci pi ent
(known as a bl i nd transfer).
Cal l back Noti fi es cal l ers that the cal l ed l i ne i s
free.
Cancel Cancel s the l ast sel ecti on.
cbarge Al l ows cal l ers to joi n a shared-l i ne
cal l .
CFwdALL Forwards al l cal l s.
Cl ear Cl ears di rectory hi story.
Confrn Connects cal l ers to a conference cal l .
Del Al l Del etes al l entri es i n the personal
di rectory.
Del ete Del etes sel ected i tem.
Di al Di al s the di spl ayed number.
Directori es Provi des access to phone di rectori es.
DND Enabl es and di sabl es the
Do-Not-Di sturb feature.
Down Decreases the LCD screen contrast.
Edi t Sel ects a number and acti vates the
cursor for edi ti ng.
Edi tDi al Sel ects a number and acti vates the
cursor for edi ti ng.
EndCal l Ends the current cal l .
Exi t Exi ts from the current sel ecti on or
screen.
Fl ash Provi des hookfl ash functi onal i ty for
three-way cal l i ng and cal l wai ti ng
servi ces provi ded by the PSTN or
Centrex servi ce.
GPi ckUp Sel ecti vel y pi cks up cal l s to a phone
number that i s a member of a pi ckup
group.
Hol d Pl aces an acti ve cal l on hol d.
Resumes a hel d cal l .
Li veRcd Records a cal l .
Logi n Provi des PI N-control l ed access to
restri cted phone features. Contact
your system admi ni strator for
addi ti onal i nstructi ons.
Message Di al s the l ocal voi ce-mai l system.
Moni tor Enabl es the user to swi tch from the
handset to the speaker to l i sten to a
cal l hands-free.
more Scrol l s through addi ti onal soft key
opti ons (for exampl e, use the more
soft key to l ocate the Number soft
key).
Soft Key Description
Mute Toggl es muti ng on and off.
NewCal l Opens a new l i ne on the
speakerphone to pl ace a cal l .
Number Toggl es character i nput mode from
al phanumeri c to numeri c.
Ok Confi rms the sel ecti on.
Park Forwards cal l s to a l ocati on from
whi ch the cal l can be retri eved by
anyone i n the system.
Pi ckUp Sel ecti vel y pi cks up cal l s to another
extensi on.
Pl ay Pl ays the ri ng sound sampl e.
Redi al Redi al s the l ast number di al ed.
Reorder Reorder the entri es i n the Personal
Di rectory.
Restore Consul t your system admi ni strator
on the use of thi s soft key.
Resume Returns to an acti ve cal l .
Save Saves the l ast change.
Search I ni ti ates a search i n the l ocal
di rectory.
Sel ect Sel ects the hi ghl i ghted opti on.
Setti ngs Provi des access to phone setti ngs
such as di spl ay contrast, ri ng
vol ume, and ri ng type.
Trnsfer Transfers sel ected cal l s to an
al ternate number.
TrnsfVM Transfers the cal l to voi cemai l .
Up I ncreases the LCD screen contrast.
URL Enter al phanumeri c characters for
cal l forwardi ng.
Soft Key Description