www.siemens.com/open Documentation HiPath 3000/5000 V8 IP Systems Getting Started A31003-H3580-G100-3-7631 Copyright Siemens Enterprise Communications GmbH & Co. KG 2009 Hofmannstr. 51, 80200 Mnchen Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No.: A31003-H3580-G100-3-7631 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. OpenScape, OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders. Siemens Enterprise Communications www.siemens.com/open Communication for the open minded GetstartedTOC.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 0-1 Nur fr den internen Gebrauch Contents Contents 0 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1 The most important features in Version 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.2 The most important features of earlier versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 2 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.1 Target Group and Use of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2 Varieties of the HiPath 3000/5000 IP System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2.1 HiPath 3000 V8 IP System (Standalone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2.2.2 HiPath 3000 V8 Networked IP Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2.3 Typographical Conventions and Symbols Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 2.4 Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 3 Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 4 HiPath 3000/5000 V8 IP Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.1 Step by Step Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.2 Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.3 Installing Additional HiPath 3000 Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.4 Initial Startup of HiPath 3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 4.5 Connecting the HiPath 3000 to the LAN via the HG 1500. . . . . . . . . . . . . . . . . . . . . . 4-4 4.6 Initial Configuration of the HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 4.7 Licensing the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 4.8 Configuring the IP Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 4.9 Further Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 4.10 Connection to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Z-1 Contents Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 0-2 HiPath 3000/5000 V8, Getting Started GetstartedTOC.fm neues.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 1-1 Nur fr den internen Gebrauch Introduction The most important features in Version 8 1 Introduction 1.1 The most important features in Version 8 "OpenScape Office" Unified Communications application myPortal: User portal to access Unified Communications functions myPortal for Outlook: User portal integrated in Microsoft Outlook to access the Unified Communications functions. myAttendant: AAP with status display myAgent: Call center solution Add-on for making calls using stationary or mobile telephones Dual mode mobile telephones supported: GSM and WLAN-SIP SIP default features Roaming Xpressions Compact Mobility: Simultaneous signaling of calls on both the stationary and mobile telephone Mobility Entry Number of mobile users increased to 100 Feature improvements User interface: Redial list increased to 10 entries Improved user interface for OpenStage 40 For Gigaset devices (CMI): Displays caller list and message waiting indication SIP add-ons: Support for video-enabled SIP endpoints (optiClient 130 S) Call forwarding Message Waiting Indication Introduction Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 1-2 HiPath 3000/5000 V8, Getting Started neues.fm The most important features of earlier versions 1.2 The most important features of earlier versions The following table shows and briefly explains the most important features already available in earlier versions of HiPath 3000/5000: Feature Explanation OpenStage OpenStage is a new product family which provides innovative user so- lutions through intuitively designed functionality and ease of use. The touch and sensor keys with integrated color LEDs, TouchSlider for vo- lume control, TouchGuide navigation as well as a large swivel graphic display with background illumination ensure easy and effective operati- on. The product family includes: OpenStage TDM The models available are OpenStage 10, 20, 40, 60 and 80 TDM. OpenStage CorNet-IP (HFA) The models available are OpenStage 20, 40, 60 and 80 CorNet-IP (HFA). The devices support: CorNet-IP (HFA) based on H.323 Security and Encryption for H-Series Multimedia Terminals H.235 Annex D Voice codecs G.711, G.729, G.722 DHCP, FTP, HTTP, HTTPS, SNMP TLS (Transport Layer Security) SRTP (Secure Real-Time Transport Protocol) according to IETF RFC 3711 Port-based Network Access Control 802.1x QoS according to DiffServ VLAN IEEE 802.3af Power over Ethernet (PoE) ISDN numbering plan (E.164) New numbering plan for addressing telephone networks which speci- fies the components of a phone number and how many digits it may contain. Improved integration in networks with HiPath 4000, in applications and in the future with Internet Telephony Service Providers (ITSP). The numbering plan can be configured using Manager E. Number of key mo- dules increased to 250 Key modules are add-on devices that may be attached to the side of your telephone. They increase the number of programmable keys per telephone. Previously limited to 100, now 250 key modules may be connected to HiPath 3800 systems. neues.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 1-3
Nur fr den internen Gebrauch Introduction The most important features of earlier versions Route optimization in networked HiPath 3000/5000 systems Route optimization is provided for IP networking on HiPath 3000/5000 systems, i.e. transit traffic with identical source and target systems (switched or forwarded traffic). No more channels are blocked. Call forwarding to voice mailbox When forwarding calls from station A to station B, the system may be configured to record unanswered calls from voice mailbox A or B. This feature can be activated with Manager E (Station view | Flags | Last destination mailbox active). LDAP diagnosis If there is no response or a bad response to a query to an LDAP server, the display of the querying device (optiPoint, OpenStage TDM) shows one of the following error messages: "Server cannot be reached" "Server busy" "Server error" When a search query has led to no result, the "No result" error message appears. HG 1500 provides an error report via Event log/Customer trace and SNMP trap (configurable). Remote upgrade concept The HiPath system software can be upgraded remotely. Customer data is modified to comply with the new software. This function, in particular for HiPath 5000 upgrades, is described in the service manual. analog trunk CLIP When a call arrives over an analog trunk, the callers number is shown on the display of the analog extension phone (also applies for optiPoint phones). The TMANI and TLANI modules collect the necessary data and forward it. EFC (Extended Fast Connect) In HiPath 3000/5000 V7, the CorNet-IP protocol has been extended with the addition of the EFC (Extended Fast Connect) protocol variant. EFC is required to be able to fully use all features. For example the fol- lowing features can be used: Encryption of signaling and voice data in a company network (LAN) IP/IP E2E payload via enterprise proxy for Internet telephony All of a systems IP workpoints (HFA) and all IP workpoints (HFA) within a network must support the EFC protocol. Direct Payload to the Internet Telephony Service Provider Direct payload builds on EFC. Calls are routed directly to the Internet telephony service provider via customer LAN and the router. Therefore no B channels on the HG 1500 module are used from an IP telephone to Internet telephony service provider. TDM telephones each occupy one DSP channel. Feature Explanation Introduction Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 1-4 HiPath 3000/5000 V8, Getting Started neues.fm The most important features of earlier versions Signaling & Payload Encryption (SPE) Enables encrypted VoIP communication. The phone display briefly shows the call status at the beginning of the call: "Secure Call" or "Stan- dard Call". No licenses are required for Signaling & Payload Encryption (SPE). ComScendo licenses and B-channel licenses (security licenses) are al- ways generated automatically by the Central License Server (CLS) (one ComScendo security license is required per B channel). T.38 via DSL Fax communication via DSL Using the T.38 protocol enables secure transmission of fax signals to the Internet Telephony Service Provider (ITSP) in HiPath 3000/5000 from V7 R4. This function can enabled using WBM; it is activated in the default setting. CSTA monitoring of Internet Telephony Service Provider (ITSP) lines Enables the integration of Internet Telephony Service Provider (ITSP) lines in applications which are connected to the HiPath system via the CSTA port. Therefore there are no longer any CSTA differences bet- ween TDM and ITSP lines. Mobility Entry (not for USA) This feature allows mobile stations to be integrated into the HiPath 3000 system. Mobile stations are GSM telephones and telecommuter work- places. The station has access to system features. This feature is implemented through DISA. A mobile station is assigned to a virtual station in the system. In the HiPath 3000 system, all features are thus mapped to the virtual stations. Note: To be able to use Mobility Entry via a GSM telephone, you need to install the HiPath Mobility Client Software. The HiPath Mobility Client Software is developed and provided by the company Speech Design. The following website lists the GSM telephones are approved for Mobi- lity Entry: http://www.speech-design.com/en/products/hipath-mobility- client-software/ It is also possible to download the latest version of the HiPath Mobility Client Software. Note: It is only after possible to view the information once you have re- gistered. Lightning protection strip (part number C39334-Z7052-C31) The lightening protection strip is an addition lightening protection for HiPath 3000 and is only used for Brazil. It offers lightening protection up to approx. 4 kV. The power supply cable of the HiPath 3000 must be plugged into the lightning protection strip. The lightning protection strip should be con- nected to the line voltage. Feature Explanation neues.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 1-5
Nur fr den internen Gebrauch Introduction The most important features of earlier versions Power Box PB3000 The Power Box PB3000 is needed in a system for emergency battery operation in the event of a power failure; that is, when the function of an uninterruptible power supply is required. if the system-internal power supply of the HiPath 3000 is insuf- ficient to supply all connected terminals (corded and cordless). Internet Telephony Service Provider in IP networking A HiPath system can be simultaneously registered at an Internet Tele- phony Service Provider and be integrated into an IP network. The systems in the network can also use the SIP numbers for incoming and outgoing calls. Each extension (TDM, HFA, SIP and H.323 devices) in the networked system may obtain an MSN/DDI from the Internet te- lephony service provider or transmits its default station number when called. Four Internet Tele- phony Service Provi- ders Simultaneously Using several providers helps to reduce costs. Up to four ITSPs (Internet Telephony Service Provider) can be connec- ted to a HiPath system at the same time. ITSPs can be prioritized using LCR on the basis of the number dialed and the time. STUN support HiPath provides a STUN client for NAT Traversal that works together with a STUN server at the ITSP. The ITSP is accessed by an external router connected to the HiPath. > As of HiPath 3000/5000 V7, the node station number of networked systems is ente- red as follows: Settings | System parameters | Flags. The path "Settings | Lines/ networking | Routes | PABX Number Incoming: PABX number" is no longer possible. When updating to HiPath 3000/5000V8, note that after the customer database con- version, the node number is entered under Settings | System Parameters | Flags. Otherwise IP networked subsystems can no longer call the CO. Feature Explanation Introduction Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 1-6 HiPath 3000/5000 V8, Getting Started neues.fm The most important features of earlier versions intro.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 2-1 Nur fr den internen Gebrauch Basics Target Group and Use of this Manual 2 Basics 2.1 Target Group and Use of this Manual This document contains brief installation and startup instructions for a HiPath system or network. It is intended for technically advanced customers who want to perform the initial startup of their HiPath 3000/5000 IP system themselves, and configure the basic Internet telephony features. In addition, it is a useful aid for trained service personnel who want a brief overview of the chro- nological sequence of startup activities. 2.2 Varieties of the HiPath 3000/5000 IP System HiPath 3000/5000 V8 is a highly scalable communications system designed for both small and medium-sized companies as well as for extensive enterprise networks. HiPath 3000/5000 V8 is available in a wide range of configurations from straightforward standalone systems with a small number of stations to centrally administered networks with 64 nodes and up to 2000 workpoint clients (IP and TDM telephones and IP clients). The system architecture avails of the advantages of distributed systems to spread the load placed on individual components and to achieve optimal performance. HiPath 3000/5000 V8 is available in the following three varieties: HiPath 3000 V8 IP System (Standalone) HiPath 3000 V8 Networked IP Systems > A general introduction to the HiPath 3000/5000 V8 family of products can be found in the System Description and in the Service Manual These documents also contain detailed information on system installation and start- up. Basics Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 2-2 HiPath 3000/5000 V8, Getting Started intro.fm Varieties of the HiPath 3000/5000 IP System 2.2.1 HiPath 3000 V8 IP System (Standalone) This variety is based on Euro-ISDN technology and enables a mix of analog and digital work- point clients (such as OpenStage TDM) and IP-based workpoint clients (such as optiPoint 420, optiPoint 420 S, OpenStage SIP, and optiClient 130). LAN/IP IP phones, e.g. optiPoint 420, optiPoint 420 S optiClient 130 V5 HiPath 3000 V8 including HG 1500 HiPath Cordless integrated HiPath administration PC incl. applications, e.g. HiPath Xpressions, HiPath ProCenter, SimplyPhone,... U P0/E phones such as optiPoint 500, OpenStage TDM PSTN/ISDN Fax, analog telephones HiPath Wireless: optiPoint WL2 professional intro.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 2-3
Nur fr den internen Gebrauch Basics Varieties of the HiPath 3000/5000 IP System 2.2.2 HiPath 3000 V8 Networked IP Systems This variety is a composite of several IP-networked HiPath 3000 V8 (nodes) and enables a mix of analog and digital workpoint clients (such as optiPoint 500) and IP-based workpoint clients (such as optiPoint 420 and optiClient 130 V5). It also makes it possible to network several no- des over IP. LAN/IP IP phones, e.g. optiPoint 420, optiPoint 420 S optiClient 130 V5 HiPath 3000 V8 including HG 1500 HiPath Cordless integrated HiPath administration PC incl. applications, e.g. HiPath Xpressions, HiPath ProCenter, SimplyPhone,... PSTN/ISDN Fax, analog telephones PSTN/ISDN HiPath 3000 V8 including HG 1500 U P0/E phones such as optiPoint 500, OpenStage TDM U P0/E phones such as optiPoint 500, OpenStage TDM HiPath Wireless: optiPoint WL2 professional Basics Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 2-4 HiPath 3000/5000 V8, Getting Started intro.fm Typographical Conventions and Symbols Used 2.3 Typographical Conventions and Symbols Used ... the OK button ... Buttons and menus are shown in bold type. Body text that is especially important or should be read carefully is also for- matted in bold. ... file global.cfg ... Files or directories appear in Courier font. <wildcard> Entries or information, which can vary depending on the situation at hand, appear in angle brackets. > This symbol indicates notes or recommendations. 7 This symbol indicates warnings that must be observed. intro.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 2-5
Nur fr den internen Gebrauch Basics Further Information 2.4 Further Information Further information on HiPath 3000/5000 V8 is provided in the following documents: System Description The System Description provides a comprehensive overview of the systems and boards contained in HiPath 3000/5000 V8. Providing more detail than sales release documentati- on, this document describes new feature highlights and those already provided by previous versions. Supported workpoint clients and applications are also listed. Feature Description The Feature Description lists and describes in detail all HiPath 3000 and HiPath 5000 fea- tures, grouped according to topic. Dependencies with other features and possible restric- tions are also described. Service Manual The service manual provides information on systems corresponding to HiPath 3000/5000. The information provided includes descriptions of all HiPath 3000-compatible boards, in- formation on standard installation and startup procedures for the various HiPath 3000 sy- stems, startup and administration of HiPath 5000 RSM, information on HiPath License Ma- nagement and details of the workpoint clients supported. Manager E Administrator Documentation With HiPath 3000 Manager, you can administrate and configure HiPath 3000 and HiPath 5000 communication systems. You can manage either a standalone communicati- on system or a network comprising several HiPath 3000 and HiPath 5000 communication systems by configuring the corresponding customer data memory (CDM). With netwide administration you can access and modify the central customer data memory from a cen- tral location in the network (e.g. configure, modify or relocate stations). HG 1500 Administrator Documentation These instructions provide a complete description of the administration options offered by HG 1500. They explain clearly and concisely how to administer and configure a gateway via the Web-Based Management (WBM) interface. Basics Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 2-6 HiPath 3000/5000 V8, Getting Started intro.fm Further Information Inventory Manager User Guide With the Inventory Manager, you can quickly obtain a complete overview of all integrated components and installed applications in the HiPath 3000/5000 V8 network. For service technicians, the quick, concise overview which can be called up for the version numbers of all communication servers in the network (HiPath 3000 and HiPath 5000) can be particu- larly useful. The information can be accessed from every PC in the network. The following information can be called up: Information on all HiPath 3000 and HiPath 5000 systems in the network, including in- formation on their respective boards (e.g. HG 1500), Information on all applications and operating systems installed on the PCs in the net- work, Display of the hierarchical structure of hardware components and their software versi- ons. Software Manager User Guide With the Software Manager you can query, update and back up the current system soft- ware for individual HiPath components via a web browser. The assignment of the HiPath components to the individual nodes can also be quickly ascertained. The functions are dis- tributed as follows: with the integrated Upgrade Manager you can query and update the system software of all HiPath components, with the integrated Backup Manager you can back up the system software. These back- ups can then be used to restore the systems in the event of a system crash. allg_Hinweise.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 3-1 Nur fr den internen Gebrauch Preparations 3 Preparations The following points must be clarified and carried out before HiPath 3000 installation and initial setup. Cross references to the associated documentation provide further details. If you have these instructions in electronic form, click the blue links and you will be branched to the corre- sponding documentation. Subject Description Detailed infor- mation Safety notes Please pay attention to the relevant safety information on instal- ling, upgrading and initial setup. HiPath 3000 Ser- vice Manual, Chapter Safety Notes Delivery docu- ments Compare items delivered with the units listed in the delivery docu- ments. Completeness/ integrity Test unit integrity. Are there signs of transport damage? Installation site conditions Does the installation site meet all necessary requirements in terms of surroundings and power supply? HiPath 3000 Ser- vice Manual, Chapter HiPath 3000 Installation Licensing Is all the licensing data for any networked HiPath 3000 systems available, such as the authorization code and the MAC address (MAC-ID) for all HiPath 3000 Control Boards (CB)? Is all of the licensing data for a HiPath 3000/5000 network availa- ble, such as the authorization code and the MAC address (MAC ID) of the first HiPath 3000 Control Board (CB) with the lowest node ID? Is there Internet access for licensing? Is there a license file available for each HiPath 3000 and is it in- stalled correctly in the CLA (Customer License Agent)? You only need one license file for networked HiPath 3000 systems with Hi- Path 5000. The license files and access to the license server are provided via License Management. Note: The licensing period is 30 days. The relevant features must be li- censed within this time. Requirements specification, licensing docu- ments HiPath 3000 Ser- vice Manual, Li- censing Chapter License server URL: https://www.sie- mens.com/licen- se-management requirements specification Is the requirements specification agreed with the customer availa- ble and does it contain all the necessary data? Is further information required? See require- ments specificati- on Numbering plan Has a numbering plan been developed in line with customer re- quirements? See also the requirements spe- cification Preparations Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 3-2 HiPath 3000/5000 V8, Getting Started allg_Hinweise.fm LAN require- ments Does the LAN meet the requirements for Voice over IP? Has a network analysis been performed? Are the results available? Is there a list of IP addresses that are already assigned/still availa- ble? Are the IP addresses of the IP clients already defined and have they been assigned call numbers? Refer to the requi- rements specifi- cation HiPath 3000 Ser- vice Manual, Chapter IP Fun- damentals Administration It is configured using the service tool HiPath 3000 Manager C/E To configure the HG 1500 module, you need Internet Explorer V5.5 or later and Java. HiPath 3000 Manager should be available on the technicians service laptop or should be installed on a sta- tionary PC (administration PC) at the customer site (in agreement with the customer). Or, in a HiPath3000/5000 network, the Mana- ger can be installed on the HiPath 5000 RSM server (administra- tion PC) for central administration. You can install both of these programs from CD 1 via the master setup. Is there no CD? If you are a customer: Ask your contact at Siemens. If you are a Siemens technician: Load the programs from the software server (SWS). The V.24 interface and then thae LAN are used to connect to the system. Subject Description Detailed infor- mation IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-1 Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Step by Step Startup 4 HiPath 3000/5000 V8 IP Systems 4.1 Step by Step Startup Perform the steps described below in chronological order to start up multiple HiPath 3000 sy- stems with HG 1500 modules or with the HiPath 5000 server. Each subject has a cross refe- rence to relevant documentation providing further details. If you have these instructions in elec- tronic form, click the blue links and you will be branched to the corresponding documentation. 4.2 Installing the Hardware 4.3 Installing Additional HiPath 3000 Modules > Startup of a single HiPath 3000 system is described below. When starting additional HiPath 3000 systems perform the steps described below again. Activity/description Detailed information 1. Mounting/installing the HiPath 3000 system. HiPath 3000 Ser- vice Manual, Chapter HiPath 3000 Installation 2. Mounting and installing the client PCs, administration PC and - if neces- sary - switches and routers. 3. Mounting, installing, and cabling of workpoint clients on a system-spe- cific basis. HiPath 3000 Ser- vice Manual, Chapter Workpoint Clients Status: The HiPath 3000 system/the HiPath 3000 systems and the workpoint clients in use are located at their installation sites and are physically connected to the LAN. Activity/description Detailed information 1. The system must be disconnected from the power source (in the case of HiPath 35x0 and HiPath 33x0) before new modules are added. HiPath 3000 Ser- vice Manual, Chapter HiPath 3000 Modules HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-2 HiPath 3000/5000 V8, Getting Started IP_Network.fm Installing Additional HiPath 3000 Modules 2. Check the available ports (master/slave) for each slot (HDLC). HiPath 3000 Ser- vice Manual, Chapter Configu- ration Instructions Status: New modules are installed correctly in the system. Activity/description Detailed information IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-3
Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Initial Startup of HiPath 3000 4.4 Initial Startup of HiPath 3000 Initial startup must be performed for each HiPath 3000 system. 7 Caution (for Brazil only) For protection against overvoltage due to lightning, the use of the lightning protection strip with part number C39334-Z7052-C31 is absolutely mandatory. In the HiPath 3000 Service Manual, HiPath 3000 Startup Chapter, following the described voltage supply steps. Activity/description Detailed information 1. Connect the V.24 interface of the HG 1500 module and the serial inter- face of the administration PC (e.g. COM1) using a null modem cable. Note: Initial connection of the system to the LAN using a direct connection (null modem cable) is described below. HiPath 3000 Ser- vice Manual, Boards Chapter, select the corre- sponding board (e.g. HXGM3, HXGR3, HXGS3, etc.). 2. Connect the system to the power source and perform a reload. A de- fault CDB (Customer DataBase) is loaded with the country setting Germany. Note: When using a lightning protection strip (part number C39334-Z7052- C31), carry out the voltage supply steps described in the Service Ma- nual. HiPath 3000 Ser- vice Manual, Chapter HiPath 3000 Startup 3. Perform country initialization with Assistant T, if necessary. Germany is set by default. If you have changed the country initialization, the Hi- Path 3000 is restarted. HiPath 3000 Ser- vice Manual, Chapter HiPath 3000 Startup Status: The HiPath 3000 is booted, the connected system telephones are de- tected and the ISDN lines are configured for the EDSS1 protocol. HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-4 HiPath 3000/5000 V8, Getting Started IP_Network.fm Connecting the HiPath 3000 to the LAN via the HG 1500 4.5 Connecting the HiPath 3000 to the LAN via the HG 1500 The HiPath 3000 is connected to the LAN via the HG 1500. You must first assign an IP address to the LAN1 interface of the HG 1500 and a default router to the gateway. When connecting additional HiPath 3000 systems (nodes) you must repeat the steps described below. For initial setup of the HG 1500, you have the following possibilities: use the Command Line Interpreter (CLI) carry out the initial setup via remote access Initial setup using the CLI is described below. Activity/description Detailed information Starting and configuring the HyperTerminal connection 1. Start HyperTerminal on the administration PC under Start | Programs | Accessories | Communications. Make the following settings: 2. Specify a name for the connection, e.g. HG 1500. 3. Select the COM port to which the HG 1500 is connected, e.g. COM1. 4. Make these settings: for HG 1500 19200 bps for STMI 38400 bps Administration using the Command Line Interface (CLI) 1. When the HyperTerminal connection has been established, you can access the HG 1500by pressing the Enter key. HG 1500 Admin., Chap. Configurati- on via CLI Inter- face 2. Log on with a username and password. The default username and password can be obtained from the system administrator. Note: You can change the username and password using HiPath 3000 Manager E in the HiPath 3000 system. In the CLI, enter the following commands after the vxTarget> prompt: 3. get write access Activates write function. IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-5
Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Connecting the HiPath 3000 to the LAN via the HG 1500 4. set ip address xxx.xxx.xxx.xxx Wildcard for IP address of the HG 1500 LAN1 interface, e.g. 1.150.1.232 Note: Before assigning an IP address, use Ping to ensure that this address has not already been assigned. 5. set ip subnet yyy.yyy.yyy.yyy Wildcard for subnet mask of the HG 1500 LAN1 interface, e.g. 255.0.0.0 6. set default gateway zzz.zzz.zzz.zzz Wildcard for the default router of the gateway, e.g. 1.150.6.10 7. add wbm client aaa.aaa.aaa.aaa Wildcard for PC that the HG 1500 can configure using Web-Based Ma- nagement, e.g. 1.150.1.10. 8. save configuration Stores the settings. 9. reset Restarts the HG 1500. Once the entries for IP addresses 1 and 2 are displayed on the CLI, the reset is complete. Press the Enter key again to return to the login prompt. Closing the HyperTerminal connection 1. Close the HyperTerminal program to release the COM interface for subsequent administration with HiPath 3000 Manager. Administration with HiPath 3000 Manager 1. Connect the V.24 interface of the HiPath 3000 and the serial interface of the administration PC using a null modem cable. Note: You can remove the null modem cable from the HG 1500 and insert it in the HiPath 3000 V.24 interface. This can be done while the system is running. HiPath 3000 Ser- vice Manual, Chapter HiPath 3000 Modules Activity/description Detailed information HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-6 HiPath 3000/5000 V8, Getting Started IP_Network.fm Connecting the HiPath 3000 to the LAN via the HG 1500 2. Start HiPath 3000 Manager with Start | Programs | HiPath 3000 Ma- nager | HiPath 3000 Manager and log on with a username and pass- word. The default username and password can be obtained from the system administrator. Note: You can change the username and password using HiPath 3000 Manager E in the HiPath 3000 system. HiPath 3000 Ma- nager, Chapter Startup And Login 3. Load the CDB from the HiPath 3000 by means of the direct connection with File | Transfer | Communication | System -> PC. The options Direct and Read/write CDB must be selected. HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 4. In Settings | Network | Basic Settings, set the IP access protocol to HIP. HiPath 3000 Ma- nager, Chapter Basic Settings 5. In Settings | Network | Basic Settings, enter the IP address of HiPath 3000 (e.g. 1.150.1.231) and the subnet mask of HiPath 3000 (255.0.0.0) in the LAN Interface field. HiPath 3000 Ma- nager, Chapter Basic Settings 6. If required you can define which IP PC can be reached via which gate- way under Settings | Network... | Routing . To do this enter the IP PCs IP address (e.g. 1.150.1.112), the subnet mask (network mask e.g. 255.0.0.0) and the gateway (e.g. 1.150.1.10). HiPath 3000 Ma- nager, Chapter Routing 7. Restore the data to the system via the direct connection with File | Transfer | Communication | PC -> System. HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 8. Save the CDB. File | Save CDB As... HiPath 3000 Ma- nager, Chapter Save CDB As... Status: The HiPath 3000 can now be configured via LAN with HiPath 3000 Ma- nager. The null modem cable can be removed from the HiPath 3000. Activity/description Detailed information IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-7
Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Initial Configuration of the HiPath 3000 4.6 Initial Configuration of the HiPath 3000 Initial configuration must be performed for each individual HiPath 3000 system. Activity/description Detailed information 1. Connect the HG 1500 of the HiPath 3000 with the LAN. Note: The administration PC must also be connected to the LAN. HiPath 3000 Ser- vice Manual, Boards Chapter, select the corre- sponding board (e.g. HXGM3, HXGR3, HXGS3, etc.). 2. Check the LAN connection to the HG 1500 and to the HiPath 3000 using a Ping command (e.g. ping 1.150.1.231). Now use HiPath 3000 Manager to load the CDB of HiPath 3000 with File | Transfer | Communication | System -> PC. The options Read/write CDB and IP HiPath must be selected. As the IP address, select the IP address of the HiPath 3000 (in our example: 1.150.1.231). HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 3. Check whether the system telephones were detected correctly by sel- ecting Settings | Set up Station | Stations. Assign the appropriate station names to the station numbers of the sy- stem telephones (can be found in the customers numbering plan or the requirements specification). Note: Here you can already assign the appropriate station names to the sta- tion numbers of the IP clients (can be found in the customers numbe- ring plan or the requirements specification). HiPath 3000 Ma- nager, Chapter Set up Station | Stati- ons 4. You can change the station parameters by clicking the Station View button above the navigation area. HiPath 3000 Ma- nager, Chapter Station View 5. Enter a name for the system in the System Name field under Settings | System Parameters | System Settings. This name is displayed on the display of the system telephones (currently not on OpenStage 40, 60, 80). HiPath 3000 Ma- nager, Chapter Sy- stem Settings 6. Under Settings | Lines/Networking | Routes, specify a route name (e.g. ISDN) in the Route Name field and the international dialing code (e.g. 49), the area code (e.g. 89), and the call number of the system without intercept code (e.g. 722) in the System Number-Incoming field. HiPath 3000 Ma- nager, Chap. Rou- tes. HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-8 HiPath 3000/5000 V8, Getting Started IP_Network.fm Initial Configuration of the HiPath 3000 7. Check the protocol of the trunks with Settings | Lines/Networking | Trunks. To do this, select a line and click the corresponding "Param" field. HiPath 3000 Ma- nager, Chapter Trunks 8. Load any additional system languages with System Status | System- wide | System Texts. There are a total of eight system languages in all, four of which are defined by default and the other four loaded on a user-defined basis. Note: When loading the system languages, you should first transfer the CDB to the system, save it, and then change the system languages. A re- start is performed automatically following a change to the system lan- guages. HiPath 3000/5000 Feature Usage Ex- amples, Swapping/ Replacing Langua- ges 9. Restore the data to the system with File | Transfer | Communication | PC -> System HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 10. Save the CDB. File | Save CDB As... HiPath 3000 Ma- nager, Chapter Save CDB As... The date and time are updated after the first connection setup to the CO. Status: The system telephones have been set up correctly, the system is ac- cessible from the CO, and administration of the system via LAN is pos- sible. Activity/description Detailed information IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-9
Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Licensing the Features 4.7 Licensing the Features Some features must be licensed before you can use them. For example, these include the use of more than two B channels. In this case you must install License Management, including a license agent (CLA), on a PC in the network. The License Management software is available either on the software CD for HiPath 3000/5000 V8 or on a separate CD. After installation you can use License Management to request a license file with the aid of the authorization code or MAC address of the HiPath 3000 Control Board (CB). Details can be found in the License Management Online Help. As soon as licensing is finished, you receive a license file, which is installed automatically in a sub- directory of the CLA (Customer License Agent). The licensing procedure must be repeated for each HiPath 3000 system in the network. These files contain all of the data required for the sub- sequent distribution of the licenses for the features. This distribution of licenses is performed using HiPath 3000 Manager. > If the CLA and HiPath 3000 Manager are not on the same PC, the IP address of the PC on which the CLA is installed can be entered in a configuration file in the HiPath 3000 Manager directory. The configuration file (ass_150e.ini - Cla_Host) can be found in the directory C:\Documents and Settings\Username\Application Data\Siemens\Manager E. Activity/description Detailed information Licensing the features with HiPath 3000 Manager Perform the following steps for each HiPath 3000 system. Requirement: You have installed License Management, including a license agent, on a PC in the network and have requested and received the required license file(s) (xml file). You can check that the license file(s) for the license agent has/have been transferred correctly with License Management. HiPath 3000 Ser- vice Manual, Li- censing Chapter 1. Using HiPath 3000 Manager, load the CDB from the desired HiPath 3000 path via File | Transfer | Communication | System -> PC. The options Read/write CDB and IP HiPath must be selected. As the IP address, select the IP address of the HiPath 3000 (in our example: 1.150.1.231). HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 2. Under Settings | Licensing, select the HXG tab. The license agent (CLA) opens the license file that corresponds to the MAC ID (of the Hi- Path 3000 system). HiPath 3000 Ma- nager, Chapter Li- censing HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-10 HiPath 3000/5000 V8, Getting Started IP_Network.fm Licensing the Features 3. Check and/or change the number of licensed B channels (default: 2 B channels) and the number of licensed system clients (default: 0 system clients). Note: In the case of multiple HiPath 3000 systems, decide how you want to distribute the licenses to the individual systems. HiPath 3000 Ma- nager, Chapter Li- censing 4. Restore the data to the system with File | Transfer | Communication | PC -> System HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication HiPath 3000 Ma- nager, Chapter Transfer | HiPath 5000 Server 5. Save the CDB. File | Save CDB As... HiPath 3000 Ma- nager, Chapter Save CDB As.... Status: The features are licensed and the current CDB is loaded in the system. Activity/description Detailed information IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-11
Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Configuring the IP Clients 4.8 Configuring the IP Clients IP clients are both system clients such as the IP system telephone optiPoint 420 or the software IP client optiClient 130 and S 0 /vCAPI stations such as H.323 clients or vCAPI clients. The IP clients must be configured in the HiPath 3000 and then managed in the client software. Activity/description Detailed information Configuration with HiPath 3000 Manager 1. Using HiPath 3000 Manager, load the CDB for the HiPath 3000 with File | Transfer | Communication | System -> PC. The options Read/write CDB and IP HiPath must be selected. As the IP address, select the IP address of the HiPath 3000 (in our example: 1.150.1.231). HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 2. In the Station View, select the station (IP client). 3. Click the arrow symbol after the station number entry to change to the Set up Station | Stations dialog. 4. For each station, enter the station number, the extension (DID number) and the name. To save the changes, click Apply. 5. In the menu Settings | Set up Station, change to Gatekeeper: In the Gatekeeper tab, select the slot for the HG 1500 module. Select the IP station from the Stations list. Specify whether the selected station is to be set up as a system client, an H.323 client or an SIP client. Then click Set up. To save the changes, click Apply. Note 1: If you have already assigned names to the call numbers of the IP cli- ents (see 2.2.5), these names are displayed here. Note 2: If S 0 stations are also to be configured on the Gatekeeper, the option Enable Gateway Resources must be activated. Only then can the Gateway tab be used to set up the S 0 stations. HiPath 3000 Ma- nager, Chapter Gatekeeper 6. In the Gatekeeper tab, select the System Client for IP system tele- phones (e.g. optiPoint 420) and optiClient 130. 7. In the Gatekeeper tab, select the H.323 Client for H.323 clients and vCAPI stations. 8. In the Gatekeeper tab, select the SIP Client for SIP stations. Note: SIP stations do not require a fixed IP address. HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-12 HiPath 3000/5000 V8, Getting Started IP_Network.fm Configuring the IP Clients 9. In addition, when configuring H.323 clients: In Station View, select the relevant H.323 client and click the Work- point Client tab. In the "IP address" field, select the option Fixed IP address and specify the IP address of the H.323 client. If an H.323 client is operated on the Gatekeeper, the Gatekeeper as- signs the call number and IP address. The IP address 0.0.0.0 must be configured in this case. Notes: Before assigning an IP address, use Ping to ensure that this address has not already been assigned. If the parameter Analog adapter connected is activated, H.323 calls are carried out over a DSP and features are activated in the system. HiPath 3000 Ma- nager, Chapter Station View | Workpoint Clients 10. Restore the data to the system with File | Transfer | Communication | PC -> System HiPath 3000 Ma- nager, Chapter Transfer | Commu- nication 11. Save the CDB. File | Save CDB As... HiPath 3000 Ma- nager, Chapter Save CDB As... Status: The IP clients are configured in the HiPath 3000 and can be managed using the software. Example of administration of an IP telephone using the optiPoint 420 with HiPath 3000 V8 1. Open the configuration menu on the telephone. -- on the optiPoint 420: press the keys 1, 0 and 3 simultaneously -- The following appears in the telephone display: Administration: 01=Configuration? 2. Enter the password (standard for "Standalone": 123456) via 01=Configuration? - Enter admin password 3. If a DHCP server is not being used, disable DHCP IP assignment via 01=Network? - 01=DHCP IP assign? - OFF 4. Enter the IP address of the IP client (e.g. 1.150.1.112) via 02=Terminal IP addr.? Activity/description Detailed information IP_Network.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started 4-13
Nur fr den internen Gebrauch HiPath 3000/5000 V8 IP Systems Configuring the IP Clients 5. Enter the subnet mask of the IP client (e.g. 255.0.0.0) via 03=Terminal mask? 6. Enter the IP address of the gateway (e.g. 1.150.1.10) via 04=Default route? 7. Return to the main menu and restart the telephone via 03=Start phone? 8. You should then start your browser and set up a connection with the terminal: Example: https://1.150.1.112 Web-Based Management is started. 9. Click Administration and enter your password. Then click System fol- lowed by Gateway Settings. Configure the gateway address (gatekee- per module) and the subscriber number (IP clients station number). 10. To complete your settings, press Submit. The terminal now automatically logs onto the system. Administration of an IP software client (H.323 client) 1. When configuring the IP client, specify the IP address of the HG 1500 as a gatekeeper! Status: The IP clients are ready. Activity/description Detailed information HiPath 3000/5000 V8 IP Systems Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 4-14 HiPath 3000/5000 V8, Getting Started IP_Network.fm Further Configuration 4.9 Further Configuration Additional settings such as least cost routing (LCR), call pickup groups, or class of services must be configured with HiPath 3000 Manager. These settings should only be made by trained service personnel. 4.10 Connection to the Internet You can establish an Internet connection using the HG 1500 board integrated in the HiPath 3000. Information on the different options available and instructions for configuring them are provided with examples in the document "HiPath 3000/5000 Feature Usage Examples, Chapter Practical Examples HG 1500". GetstartedSIX.fm A31003-H3580-G100-3-7631, 03-2009 HiPath 3000/5000 V8, Getting Started Z-1 Nur fr den internen Gebrauch Index Index Z A Administration 3-2 analog trunk CLIP 1-3 B Backup Manager 2-6 C Call forwarding 1-3 CLIP, analog trunk 1-3 CSTA monitoring 1-4 D Direct Payload to the Internet Telephony Ser- vice Provider 1-3 E EFC 1-3 Euro-ISDN Technology 2-2 Extended Fast Connect 1-3 F Feature Description 2-5 H HG 1500 2-5 HiPath 3000 IP System delivery documents 3-1 licensing 3-1 numbering plan 3-1 requirements specification 3-1 safety notes 3-1 HiPath 3000 networked IP systems assigning IP addresses 4-4 configuring IP functionality 4-11 hardware installation 4-1 HiPath Mobility Client 1-4 I Installation and Startup 3-1 Internet connection 4-14 Internet Telephony Service Provider 1-5 Introduction 2-1 Inventory Manager 2-6 ISDN numbering plan 1-2 K Key modules 1-2 L LAN 3-2 LDAP diagnosis 1-3 License Management 4-9 Licensing 4-9 Lightning protection strip 1-4 M Manager E 2-5 Mobility Entry 1-4 N Numbering plan 1-2 O OpenStage 1-2 P Power Box PB3000 1-5 R Remote upgrade concept 1-3 Route optimization 1-3 S Service Manual 2-5 Signaling & Payload Encryption 1-4 Software Manager 2-6 SPE 1-4 Startup 4-1 STUN support 1-5 Symbols 2-4 System Description 2-5 Index Nur fr den internen Gebrauch A31003-H3580-G100-3-7631, 03-2009 Z-2 HiPath 3000/5000 V8, Getting Started GetstartedSIX.fm T T.38 via DSL 1-4 Typographical conventions 2-4 U Upgrade Manager 2-6 V Varieties of HiPath 3000/5000 IP System (Standalone) 2-1 Networked IP Systems 2-1 Voice Mailbox 1-3 W Workpoint Clients 2-2