ERP Project Discussion with Mr Srikanth, AGM

HR, Auro Mira

General Questions:
Please give some details about the business process of your company along with the list of different
departments.
Auro Mira Energy Company Private Limited (AME) is a young company started in !""#. $he Chennai
division has around !#" employees. $he raw materials (Agricultural %astes) are fed into specially
designed &ndustrial boilers where it is burnt to generate heat to the tune of '""( degree Celsius. $he
heat generated in the boiler in converted into steam and is used to drive the turbine which converts
the mechanical energy into electrical energy.
List of )epartments*
Corporate
+, - .inance - Pro/ect Engineering - Pro/ect Purchase - 0ales 1 Mar2eting - .uel Purchase
(Agricultural %aste)
Plant
Plant +, - Plant Accounts - )C0 3peration - $urbine 3peration - Mech. Maintenance - Elec.
Maintenance - 4oiler 3peration - &nstrumentation - .uel Analyst - )M Plant Chemist - 3peration 5
%eighment
%hen was E,P implemented in the company6 %hen was E,P implemented for +uman Capital
Management6 Are both implemented and managed by same vendor6
E,P was implemented in the month of )ecember !"7!. E,P for +CM was implemented in )ecember
!"7!. 8es..both E,P is managed by same company.
The following questions are from the perspective of Human Capital Management only.
Please brief about the functions of +, department in your organi9ation.
Pre ,ecruitment - ,ecruitment - Post ,ecruitment - $raining - Compensation:Payroll Management -
Performance Management
;ive some details about the E,P product used and the implementation methodology and the
implementation time frame and modules implemented.
%e use &.0 '.#.
&mplementation Methodology*
7. &nitial brain storming among sta2eholders to get our e<pectations (processes reports etc.)
right
!. Call for E,P systems
=. >erifying ?uotations
@. Analysing the gap between E,P companyAs promises and our e<pectations
#. Confirming the company and signing off the blue print
B. Configuration of E,P 1 simultaneous ac?uiring of Licenses 1 +ardware
'. $esting (various types Cser 0ystem 4eta etc.)
D. &mplementation
E. Fnowledge $ransfer
$he implementation of the entire system in the company too2 Bmonths. .or +, department it was
done within @ months itself. $he time period depends on how comple< is the structure of your payroll
and other modules.
%ho is the E,P implementation partner6 +ow much support do you receive from them6
%e have &.0 as our direct implementation partner. $hey gave hand5holding for 75! months to our
employees but after that they will support only on demand basis.
Please e<plain the basic business : organi9ational ob/ectives of implementing E,P.
4usiness ob/ectives*
7. Cost per employee is brought down
!. More options to e<pand to different locations as things will get standardi9ed and centrali9ed.
3rgani9ational ob/ectives*
7. $he processes will be more formal and standardi9ed
Could you brief on the technological ob/ectives for choosing the particular E,P product and the cost
involved.
$echnology ob/ectives*
7. )ifferent levels of Authori9ations can be done for different employee designations:roles
(>iew:%rite permissions etc.)
!. All information will be available in a centrali9ed location:server
%hat were the key Business/Technological/ Cultural challenges faced by the
organization for implementing ERP?
$his is not a challenge as such. 4ut /ust to avoid apprehensions we have not implemented
GPerformance ManagementA module now itself. %e will wait to see how things are and implement it
ne<t year. 3therwise people are facing no technological:business challenges those days are gone.
How everyone understands the need for upgrading even if that means laying5off some people as
things will benefit in long run. 3nly for the first = years we will not be gaining much returns. %e
incurred some heavy e<penses on +ardware and Licensing. 4ut & 2now from the e<perience from my
past company that things will pay5off in long run.
E<plain how E,P enabled efficiency and also business process integration with other departments6
$here is a lot of effort and time saved. $hings li2e Attendance monitoring Leave systems got
automated. %e now have G0elf 0erviceA portals for Employees and Managers for Competency
development Leave management Policy announcements and documentation etc.
)ifferent levels of Access sharing is helping a lot in performing functions efficiently.
Could you please help us with your process flow details using E,P in the form a form of a process
flow diagram6 (0ample attached below)
2 lo!charts are attached !ith the mail