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The project management approach as we are familiar with in the "west" typically focuses on three primary principles: performance (scope and quality), planning and cost. However, the current environment in Russia offers many new challenges for project teams attempting to execute a capital project.
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The Russian Approach to Project Management in the Oil Industry
The project management approach as we are familiar with in the "west" typically focuses on three primary principles: performance (scope and quality), planning and cost. However, the current environment in Russia offers many new challenges for project teams attempting to execute a capital project.
The project management approach as we are familiar with in the "west" typically focuses on three primary principles: performance (scope and quality), planning and cost. However, the current environment in Russia offers many new challenges for project teams attempting to execute a capital project.
challenges for project teams attempting to execute a capital project. The project management approach as we are familiar with in the West typically focuses on three primary principles: per- formance (scope and quality), planning and cost. This project management approach is applied when the system or facility is unique (outside normal operating activities) and has a finite duration. However, Russias management methodology to proj- ect development is significantly different. And this difference can be attributed to its history and culture. HISTORY One significant historical aspect is that for centuries the Russian State has striven to regiment the lives of its people, often with rules and regulations that attempted to micro man- age the population [3]. Also, the country suffered devastating loses of its population because of World War I, the Russian Revolution and the subsequent civil war between Red and White Russians. By 1920, the country had lost 29 percent of its male population. Then devastating famines hit the country in the 1920s and early 1930s. The country could barely attempt to recover before the outbreak of World War II in which the country lost 28 million more people of which 19 million were civilians [7]. Russia was also ruled for over 70 years under a strict authoritarian and often ruthless regime. During the Stalin era an additional 10 million people mostly males were tortured and killed [8]. Russias past international relations with first world countries during the Communist Era was one of isolation. And their past economic experience was socialistic there by making them unfamiliar with the following. competitive aspects of capitalism; measuring ways to improve; and with taking risks. One final aspect of history which influences the culture today is that during the Communist era religious beliefs where sup- pressed. CULTURE Russias history has formed the culture of its people today. Burdened with untold and petty rules and regulations for over 100 years, todays citizens usually just follow rules when con- venient [3]. Management within companies and politicians often change rules or put a spin on existing rules for their own benefit and as a means of power and control. With the suppres- sion of religious beliefs, lying and cheating is looked at as inventive, just fibbing or misleading: not looked at as deceitful nor devious nor dishonorable [4.]. The Stalin era created a culture where information is viewed as a means of power and security and therefore is only reluctant- ly shared. Also, management of intimidation and fear is used so that there is a strong fear factor among general employees and very little initiative is taken (i.e., It is better to keep your head down and say nothing.) And it is often stated that Here in Russia the strong feed on the weak. TODAY [1] Today, the Russian Federation is the country with the largest land mass in the world and a population of 143 million people. The country has a very high literacy rate. It is a country which is adapting to the change from a social- istic economy to new capitalistic ideals with younger people and particularly women embracing capitalism the quickest. However, recent political and economic developments in the past year appear to challenge the free enterprise system as large companies come under state control and the country drifts back toward a centrally government controlled economy. Russias economy today is natural resource based with oil and gas, metals and timber creating 80 percent of the countrys rev- enues. And with 2005 and 2006 high oil prices has helped the countrys foreign debt balance improve substantially from 90 percent of GDP to 31 percent of GDP. However, the country still has a weak banking system and a poor business climate. This poor business climate is largely attributed to significant business corruption and the abuse of public office for private gain among the countrys public officials and politicians. The 2005 Transparency International Corruption Perception Index lists Russia as one of the worst for corruption in the world .. 126 out of 158 countries [6]. 2007 AACE International Transactions INT.06 The Russian Approach to Project Management in the Oil Industry Thomas J. Devine INT.06.1 INT.06.2 2007 AACE International Transactions PROJECT MANAGEMENT IN THE RUSSIAN OIL INDUSTRY With the history and culture of the country as background, the remaining paper will focus on the following aspects of a Russian oil field project: planning philosophy; scope definition approach; project management checklist; execution; project controls; contracting; and, bureaucracy. PLANNING PHILOSOPHY The countrys approach to projects is both a narrow and short term focus and that narrow focus is on just scope as defined by well count and production (measured in tons per day) with a short time span of just one or sometimes two years. Lost in this short term focus are the other principles of a project: schedul- ing, cost and quality. Why? Production and well count means revenue. Companies are taking all revenue out of the company at the end of each year in large dividend payments. Funds are not left in the company for future investment. There is little planning for support facilities and no pre-investment in infra- structure. In other words, oil field development is very incre- mental (i.e. build 2 more drill pads and access roads, add 20 more wells, add a 6th generator and a 3rd separator.) Detail schedules are usually not created because that might create accountability and be measurable and personnel fear of pun- ishment for not achieving individual activity dates. To save costs lowest cost contractor is selected on a lump sum basis without prescreening of bidders for capability or economic via- bility. This affects quality as sometimes contractors will install used materials and equipment to save money or because of poor planning. Quality also suffers as inexperienced craft are often employed. SCOPE DEFINITION APPROACH Drilling and completion scope is usually well defined because of the following. well count and production are the primary focus, and these scope components require government review and approval. However, facility scope often just resides in peoples minds. On one particular project an engineering manager, project manager, and operation manager all agreeing that the facility scope was known without it being committed to paper (scope documents and drawings). Each person had a different percep- tion which was not recognized but which later caused delays as these late differences had to be resolved. Another instance occurred when scope conflicts were known but continued to be debated/argued until a deadline date for documents to be received by the Design Institute. Limited preliminary engineer- ing is usually performed (for example P&IDs are not created) leaving the Russian Design Institutes to create final drawings. The Russian definition of and content of various project phas- es also deviates from European and US norms. As can be seen from the following graphic, Russian oil field projects do not go through an Appraise and Select Phase. Rather, a business as usual scope pattern is used with some technical economic eval- uations being performed which has a heavy focus on number of wells and production levels and little attention to facility and infrastructure requirements. The bulk activities related to the Define type phase focuses on government approvals. PROJECT MANAGEMENT CHECKLIST Successful projects share (perform) many common key tools and techniques ( tasks, roles) as methods to manage their proj- ects. These tools and techniques provide effective scope defini- tion and management communication as well as efficient plan- ning, cost management and turnover / completion. Seven of these tools / techniques are listed below along with a status of their application in the Russian Oil industry [5]. develop project charter Not used develop preliminary scope Not used statement develop project management Prepared but not plan followed direct and manage project execution Yes monitor and control project work Sometimes integrate change control Seldom close project Sometimes EXECUTION Project execution in Russia suffers for several reasons though a few of the reasons are out of the projects control (i.e., govern- ment bureaucracy and approval delays). However, for the most part projects are run inefficiently because of the culture. There is almost no delegation of authority and no project team struc- ture. Operations management attempts to maintain control by not setting up a separate project team but rather by using exist- ing operating personnel. All approvals for any aspect of the proj- ect must be approved by the performance unit manager or leader from award of contracts to use of the company vehicles or vacation. Delays often result when the central authority person is out of town or on vacation because delegation of authority rarely occurs. Sometimes power struggles occur between various depart- ments (engineering, construction or operations) within the operations or performance unit. Cases have occurred where the engineering manager is the most powerful person in the unit and will manage the design and construction, with the construc- tion manager being little more than an observer. On another project the operations manager took charge of construction also overriding the construction manager. Because of the culture to maintain a central authority, lack of dedicated personnel, ignoring the planning sequence, lack of maintaining rules except when convenient and desire not to perform work early because of the minimum of cash infusion, most execution occurs in a reactive mode. This reactive mode feeds well with the culture to use brute force to accomplish work and not finesse. PROJECT CONTROLS The use of project controls is limited to annual spending and maximizing dividend payments while minimum attention is given to the total project cost. Funding authorizations usually become very fragmented and the total cost for a project is usu- ally lost in numerous funding authorizations over several years. Total capital expenditures for a project that was originally con- ceived are lost because of the lack of transparency. (i.e. lack of composite budget reporting and lack of change control). The following is a list of Project Control documents that are used on well executed projects in the West and a status of how they are applied in Russia. DOCUMENTS STATUS project execution plan sometimes prepared statement of requirements sometimes prepared creation of a WBS frequently CPM schedule very seldom creation of cost code structure sometimes cost estimates often very well developed quantitative progress reporting very seldom change (scope and trend) control not used cashflow reporting frequently productivity measurement never Cost estimates are the one type of project controls document that is well prepared. The estimates are very detailed and refer- enced by historical data or indices though, while sometimes the accuracies of the quantities are in question, the unit pricing and unit worker hours are usually very accurate. Russian manage- ment style and lack of trust results in managers often digging into the estimate details which can involve reviews lasting for days and some estimate recycle may occur. Management cost summaries are usually not prepared. VAT (value added taxes) are not part of the capital cost estimate. Also, well equipment costs are not included in project costs but listed and treated sep- arately. CONTRACTING Contracting is a difficult discipline with many regulations and rules. However, company rules often have exceptions based on perception or management preference. Also, contractor capa- bility and economic viability is often over looked whether before submitting RFQ packages or before award. With corruption lev- els very high in the country often contractor favorites are award- ed work. Sometimes after award it is discovered that work is not being performed because the contractor does not have enough funds to order sufficient materials to complete their work. It is well into the project when such instances occur and monetary advancements or additional funds must be paid. Drilling contracts are usually awarded on either a unit rate or a day rate. Engineering is usually awarded lump sum which can cause the quality and degree of detail to fluctuate from contract to contract. (i.e. Design until funds run out.) Construction con- tracts are also lump sum and usually require that the low bidder be awarded even if not the most favorable from a technical, per- sonnel or financial perspective. Bulk materials are usually included in the construction contractors bid. The Oil Company (client) usually will purchase large equipment (i.e. electric generators, export pumps, etc.) from their corporate office with final awards and approvals occurring there. Regional purchasing centers often exist in large companies which control the purchase, receipt and inspection of small equipment items (i.e. smaller pumps, valves and long lead pipe). The construc- tion manager is very limited on his ability to purchase anything. BUREAUCRACY When western companies and a Russian company form a joint venture attempts are made to form a project team. However, these attempts become fruitless because of power, manipulation and sometimes corruption. The person with the greatest power in the organization controls a project. Often times there is a project figure head but that figure head in the organization structure may have little control. Because Russian management must sign all documents by Russian law, project teams if initiated, usually disappear or become ineffective because they are not supported with resources. Teams that do survive are ignored by management by evasiveness (i.e. not showing up for meetings, just sitting on or delaying approvals), changing requirements of the project, changing funding requirements or creating a paper log jam then later criticizing for ineptness when work is not completed. As a result, operations will often work independently of the project team creating a parallel universe with duplicated work and inef- ficiencies. A quote of Winston Churchill summarizes this bureaucracy, working with the Russians is like the fight of bull dogs under the carpet. POSITIVE NOTE Despite all their cultural issues, built-in constraints, bureaucra- cy and lack of western project management techniques, the Russian oil companies accomplish/achieve many performance objectives. INT.06.3 2007 AACE International Transactions INT.06.4 2007 AACE International Transactions Figure 1Project Phasing Figure 2Top Oil Producers (Data Through 2005 [2]) REFERENCES 1. CIA The World Factbook - - Russia, www.cia.gov 2. Global Fire Power, www.globalfirepower.com/list_oil_prod_asp 3. Moscow Times, August 31, 2006, Why the Rules Dont Rule. 4. Moscow Times, August 29, 2006, The Truth is Optional. 5. PMI Body of Knowledge. 6. Transparency International, 2005 Transparency International Corruption Perception Index. 7. WWII: The casualties, http://web.jjay.cuny.edu/jobrien/ref- erence/ob62.html. 8. www.gendercide.org. Thomas J. Devine, Jr. 1 Arbat, 6C-20 Moscow, 119019, Russian Federation Telephone: +7.985.364.4046 Email: tdevine@tnk-bp.com INT.06.5 2007 AACE International Transactions