CA EDUCATION COURSE DESCRIPTION

CA Introscope r9.x: Diagnostic Tools and

Customizations 300

Copyright 2010 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.


PRODUCT RELEASE
CA Introscope r9.x
COURSE TYPE, DURATION
& COURSE CODE
Instructor-led Training (ILT)
Virtual Learning (VL)
Two (2) Days
09ITS30041
PREREQUISITES
Successful completion of CA
Introscope r9.x Up and
Running, or a passing score on
the accreditation exam for this
course
WHO SHOULD ATTEND
Application Administrator
Application Developer
Application Manager
Application User
Implementation Consultant
IT Architect
ement Office Project Manag
QA Engineer
System Administrator
Trainer

Course Overview
In your work of maximizing the performance of your application environment,
events can occur that lower operational efficiency, such as memory leaks, serious
errors, application changes, and day-to-day administrative activities. CA Introscope
provides you with extensions and customizations that enable you to locate and
diagnose these problems, expand the ability of agents to gather performance
measurement data, and free up your time for more customer-focused activities.
In this course, you will be taught to use CA Introscope LeakHunter to detect
memory leaks, CA Introscope ErrorDetector to detect serious errors, and CA
Introscope ChangeDetector to detect application changes. In addition, you will
customize .pbd files and perform CA Introscope administrative activities using
Command Line Workstation (CLW) commands. These extensions and
customizations will help ensure that your applications are responsive to the
demands of your business in real time. By taking this course, you will also be taught
how to help improve operational efficiency, meet service level agreements (SLAs),
and reduce IT costs, while helping ensure business continuity.
What You Will Learn
Use CA Introscope LeakHunter to locate memory leaks from garbage collection,
open HTTP sessions, and other sources before they escalate and reduce
application performance
Use CA Introscope ErrorDetector to diagnose serious errors and avoid application
availability issues
Use CA Introscope ChangeDetector to isolate one or more changes as the cause
of an application performance problem
Customize .pbd files to expand the ability of CA Introscope agents to gather
performance measurement data for any class and method in an application
architecture
Perform CA Introscope administrative activities using CLW commands to free up
additional time for more customer-focused activities
Course Description: CA Introscope r9.x: Diagnostic Tools and Customizations 300
Copyright 2010 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.
For Managers
To maximize the performance of your application environment, CA Introscope
provides your team members with extensions and customizations that enable them
to locate and diagnose memory leaks, serious errors, application changes, expand
the ability of agents to gather performance measurement data, and free up their
time for more customer-focused activities. This product helps improve operational
efficiency, meet SLAs, and reduce IT costs.
In this course, your team members will be taught the requisite knowledge and
essential skills to use CA Introscope extensions and customizations. This knowledge
will help ensure that your applications are responsive to the demands of your
business in real time.
Course Agenda
Module 1 Locate Memory Leaks
Using CA Introscope LeakHunter
Module 2 Diagnose Serious Errors
Using CA Introscope ErrorDetector
Identify Major Sources of Memory
Leaks in the Java Environment
Detect Memory Leaks Using CA
Introscope LeakHunter
Monitor the Impact of Garbage
Collection on Application Performance
Monitor the Impact of Open HTTP
Sessions on Application Performance
Identify CA Introscope LeakHunter
Configurations
Edit the leakhunter.pbd File
Identify Serious Errors in the Java
Environment
Detect Serious Errors Using CA
Introscope ErrorDetector
Identify CA Introscope ErrorDetector
Configurations
Edit Tracers
Module 3 Diagnose Changes Using
CA Introscope ChangeDetector
Module 4 Customize PBD Files
Identify Key Components of CA
Introscope ChangeDetector
Modify the CA Introscope
ChangeDetector Configuration File
Identify Modifications to the CA
Introscope Agent Configuration File
View Change Data in CA Introscope
Modify the Default Metric Set
Build Custom Directives
Identify Customization Best Practices
Course Description: CA Introscope r9.x: Diagnostic Tools and Customizations 300
Copyright 2010 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Course Agenda continued
Module 5 Perform CA Introscope
Administrative Activities Using CLW
Commands

Identify CLW Command Modes and
Syntax
Run CLW Commands





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