The Federation of Hotel & Restaurant Associations of India

Regd. Off.: B-82, 8th Floor, Himalaya House, 23 Kasturba Gandhi Marg, New Delhi - 110 001
Phones: (011) 40780780, Fax: (011) 40780777, E-Mail: fhrai@vsnl.com, Website: www.fhrai.com
April 01, 2014
Sub: Payment of Annual Membership Subscription (2014-2015)
&
Documents Required
Dear FHRAI Member,
You are kindly requested to submit the following documents duly completed to enable us to
process renewal of your membership for the year 2014-15 (on/before 30
th
June, 2014):-
1. Authorised Signatory Form and Nomination Form to be filled in with photograph and signed
by authorised signatory with office seal.
2. Two photographs of each of your two nominees for the FHRAI Discount Cards. One
photograph should be pasted on the Nomination Form.
Please send the Authorised Signatory Form duly completed alongwith the nomination
form, failing which the discount cards will not be issued.
3. Annual Membership Subscription amount in favour of F H R A I by Demand Draft
payable at New Delhi.
4. Listing Details of your establishment (sample enclosed). Please update the listing details to
be published in Electronic format (CD/Website) of Hotel & Restaurant Guide India 2015.
5. Hotel Fact Sheet (HFS) duly completed (for hotel members only).
With best wishes,
Sincerely yours,
M.D. Kapoor
Secretary General
Note: i) Membership application shall be treated invalid if found incomplete.
ii) FHRAI discount card operate on a reciprocal basis and hence we reserve the right to
revoke membership if discount card is not honoured for a fellow member.
iii) Associate members may please note that FHRAI discount cards are only given to
our Hotel and Restaurant members.
P.T.O.
Greetings from The Federation of Hotel & Restaurant Associations of India (FHRAI)
The Federation of Hotel & Restaurant Associations of India (FHRAI) is the apex body of the
Indian Hospitality & Tourism Industry. Founded in 1955, FHRAI has steadfastly carried forward
its rich legacy and is privileged to serve as the leading national voice of our vibrant industry.
FHRAI members enjoy the following exclusive benefits:
DISCOUNT CARDS: Our hotel and restaurant members receive two membership discount
cards entitling them to 30% discount on rooms and F&B in all member establishments.
GUIDE: All members are entitled to be listed in our prestigious Hotel and Restaurant Guide
India, which will now be available in a dynamic web-based and other innovative electronic
formats.
MAGAZINE: Our monthly FHRAI Magazine is a highly acclaimed premium publication for
the hospitality industry. It provides vital updates on legal matters and government policies,
besides featuring insightful articles on contemporary trends in the Indian and global hospitality
sector.
REPRESENTATION & LOBBYING: As the authentic voice of the hospitality industry in
India, FHRAI actively engages with the Central and State governments on a multitude of issues
and robustly represents the views and collective concerns of our members.
LEGAL RELIEF: We continuously monitor various legal and regulatory developments and
obtain timely and effective redressal for our members.
ANNUAL CONVENTION: The annual convention of FHRAI is among the most eagerly
anticipated and widely attended events of the Indian hospitality industrys calendar. Our
convention serves as a unique platform for our delegates to interact and deliberate with key
stakeholders, including dignitaries from the highest echelons of the government, eminent global
experts, business icons, media etc.
RESEARCH AND PUBLICATIONS: Apart from the FHRAI Magazine, we have a rapidly
expanding portfolio of thought-leadership publications including industry surveys, research
reports, monographs and compendiums.
SEMINARS: In partnership with other eminent organisations and agencies, FHRAI regularly
conducts seminars, conferences and workshops across the country, on a wide range of technical
and topical issues of interest to our members.
WEBSITE: The FHRAI website www.fhrai.com, is a comprehensive portal which gives our
members access to latest industry news, event updates, electronic copies of the current and
back-issues of the FHRAI Magazine and other indispensable resources.
TO BE SENT ON LETTER HEAD OF MEMBER ESTABLISHMENT
No.: Date:
To,
Secretary General
The Federation of Hotel & Restaurant Associations of India
B-82, 8th Floor, Himalaya House,
23 Kasturba Gandhi Marg,
New Delhi - 110 001
Sub.: FHRAI Discount card and listing in the Hotel & Restaurant Guide India 2015
Dear Sir,
We are forwarding herewith the folloing documents duly completed for favour of necesary action
(Please tick ( ) wherever applicable)
1. Authorised Signatory Form ..................................................................................................
2. Discount Card Nomination Form .........................................................................................
3. Listing Proforma for Hotel & Restaurant Guide India 2015 (for CD/Website) ...................
4. Hotel Fact Sheet (HFS) duly completed (for hotel members only) ......................................
5. Annual Membersip Fee D/D in favour of FHRAI payable at New Delhi ............................
It is also confirmed that I have gone thorugh the Rules Regarding Discount Permissible On
Membership Cards and shall abide by the same.
We look forward to our fellow members enjoying the facilities offered by our hotel.
Signature:
(Authorised Signatory)
Name:
Designation:
Please write in Capital Letters only
Name:
Designation:
Mobile
E-mail:
Signature:
AUTHORISED SIGNATORY FORM
(2014-15)
HOTEL ( ) RESTAURANT ( )
FHRAI Membership No.: Date:
Name of Unit:
Address:
Tel.: E-mail:
The Federation of Hotel & Restaurant Associations of India
Regd. Off.: B-82, 8th Floor, Himalaya House, 23 Kasturba Gandhi Marg, New Delhi - 110 001
Phones: (011) 40780780, Fax: (011) 40780777, E-Mail: fhrai@vsnl.com, Website: www.fhrai.com
AUTHORISED SIGNATORY
The Nomination Form must be signed by above signatory failing which the same shall be treated
as invalid.
Stamp / Seal Signature
of Company (Authorised Signatory)
Name:
Designation:
Note: Please ensure to submit this form duly filled in with other documents at FHRAI
Office failing which the Discount Cards for the next year will not be issued.
Affix
Stamp-Size
Photograph
here
Please write in Capital Letters only
Name:
Designation:
Mobile
E-mail:
NOMINATION FORM
(For 30% FHRAI Discount Card 2014-15)
FHRAI Membership No.: Date:
Name of Hotel/ Restaurant:
Address:
City:
Tel.: E-mail :
Note: Please send us 2 photographs (Passport Size) of each of your two nominees (Please paste 1
copy inside the box) for the discount cards.
The Federation of Hotel & Restaurant Associations of India
Regd. Off.: B-82, 8th Floor, Himalaya House, 23 Kasturba Gandhi Marg, New Delhi - 110 001
Phones: (011) 40780780, Fax: (011) 40780777, E-Mail: fhrai@vsnl.com, Website: www.fhrai.com
Nominee: 1
Signature of person authorizing the cards :
Name of authorized signatury:
Designation:
Stamp / Seal
of the Hotel/Restaurant
Please paste
photograph
of
nominee: 1
in this space
Please write in Capital Letters only
Name:
Designation:
Mobile
E-mail:
Nominee: 2
Please paste
photograph
of
nominee: 2
in this space
Please return this form & other documents with Annual Membership Subscription
duly filled and signed by the owner or authorised signatory before 30
th
May 2014
so that the new discount cards with effect from 1
st
July 2014 to 30
th
June 2015
can be sent to you in time.
The Federation of Hotel & Restaurant Associations of India
Regd. Off.: B-82, 8th Floor, Himalaya House, 23 Kasturba Gandhi Marg, New Delhi - 110 001
Phones: (011) 40780780, Fax: (011) 40780777, E-Mail: fhrai@vsnl.com, Website: www.fhrai.com
HOTEL & RESTAURANT GUI DE I NDI A 2015
HOTELS LISTING PROFORMA FOR MEMBERS
Please in Block Letters only.
Membership No. City head under which to be listed: Date:
1. Name of the Hotel:
Star Category: Please attach the Star Category Certificate issued by
Ministry of Tourism.
Address
City Pin Code State:
Telephone : [STD Code ]
Fax : [STD Code ]
E-mail :
Hotel Website :
2. Sales & Reservations Information: (Please include here in not more than 2 lines information on Sales Offices
Phone/Fax/Email details, GDS, CRS details, any online reservation services & contacts.)
3. Ownership: (Name and address of the Company/firm):
4. Designation: Name and designation of the Key Person (like MD/CEO/General Manager/Manager etc.)
(i) Mr./Mrs../Ms. Designation
(ii) Mr./Mrs../Ms. Designation
5. Access: kms. from Airport / kms. from Railway Station kms. from Bus Stand.
6. Other Prominent Locational Advantage :
7. Total number of rooms available :
8. Air-conditioning:
9. Check out time :
P.T.O.
10. FIT Tariff: in [Please ] INR / US Dollars (Tariff effective from 1
st
Oct. 2014 to 30
th
Sept. 2015.
Any revision must be intimated to us, particularly tariff effective from 1
st
Oct. 2014, for Guide 2015.
EP MAP AP
Room Type Single Double Single Double Single Double
11. Group Tariff: in [Please ] Rs. / US Dollars
EP MAP AP
Room Type Single Double Single Double Single Double
European Plan - Includes Room charges only; Continental Plan - Includes Room charges, Buffet Breakfast; Modified American Plan -
Includes Room Charges, Breakfast, Lunch or Dinner. American Plan - Includes Room Charges, Breakfast, Lunch & Dinner.
12. Off Season Discount: Indicate period of off season. Please indicate discount in percentage only. You can give
full off season tariff if the same has been declared and is different from peak season tariff.
Off season period (specify months) % Off season discount
13. Taxes Applicable (in Percentage only): Service Tax:
Luxury Tax: % (Please mention services on which LT is applicable & if it is on: Published Tariff / or Actual)
VAT: % on F&B, % on Indian Liquor, % on Imported Liquor.
14. Service charges: % on
15. Sales Promotions: (Please include here in not more than 2 line, information about any special incentive / loyalty programmes
or any information that is relevant for Travel Agents, Tour Operators, Travelers to enhance your sales efforts.)
16. Banquet Facilities : Total no. of halls Max. capacity in theatre style: Largest: Smallest:
17. F&B Facilities: No. of Restaurants No. of Bars Cuisine:
18. Room Facilities:
19. Other Facilities:
20. Services:
21. Credit Cards:
22. Member: [Please only one] HRANI, HRA(WI), SIHRA, HRAEI.
Any Other Associations :
Signature (Authorised Signatory):
Name :
Designation : Stamp/Seal
Email ID for correspondence from FHRAI:
The annuaI FHRAI Indian HoteI Industry Survey is a unique exercise, compiIing the operating performance of
the Indian hospitaIity industry. It is our endeavour, thorough this report, to become the benchmark standard
providing in-depth understanding of our industry and heIping us aII improve our businesses. In order to do
so, we require your patronage and participation so that the data can accurateIy refIect the workings of our
industry. We assure you that this data is kept confidentiaI and used onIy for the purpose of reaching
aggregate numbers for this survey.
The Iederution oI Hotel & Restuurunt Associutions oI Indiu
Regd. Off.: B-82, 8th Floor, Himalaya House, 23 Kasturba Gandhi Marg, New Delhi - 110 001.
Phone: (011) 40780780 Fax : (011) 40780777
E-Mail : fhraivsnl.com Website : www.fhrai.com
1
HOTELS FACT SHEET
1a. Name of the Hotel ...............................................................
1b. Membership Number ................................ City, State .................................................................
1c. Government Approved Star Category ........ Unapproved ............................................
(Please note that expected star category is only for HFS. It will not be considered for listing details in the Guide)
1d. Ownership/ Affiliation: ndependent nternational Chain National Chain
Name of Brand: ..........................................................................................................................
Owning Company: ...................................................................................................................................
1e. Name of the General Manager: ............................................................................................................................................
E-mail Address ........................................................................................... Tel ....................................................................
2. Date & Year of Opening ........................................................................................................................................................
3. Type Of Rooms Standard DeIuxe Suites TotaI
A/C
Non A/C
TOTAL
4. F&B OutIets No. Capacity/Covers Size (Sq. Ft.)
Restaurants
Bars
Others (Lounge, Deli, Pastry Shop, etc.)
TOTAL
5a. HRD & Personnel: Total number of employees working in the hotel:
Please include all employees i.e. Permanent / Contract / Full Time / Part Time.
Managers Supervisors Staff TotaI
Male Female Total Male Female Total Male Female Total Male Female Total
5b. No. of Trained Staff:
Managers Supervisors Staff TotaI
No. No. No. No.
A person would be considered trained if he/she has a certificate/diploma/degree from a hotel management, or equivalent
institutions(minimum one year duration).
AII figures wiII be for financiaI year 2013-14, unIess otherwise specified.
11. Country of Origin of Guests
(Please give as a % of foreign guests)
COUNTRY Percentage
USA %
Germany %
U.K %
Canada %
France %
Russia %
China %
Japan %
Australia %
Middle East %
South Africa %
Caribbean %
Other %
Other European Countries %
SAARC (Pakistan,Bangladesh,
Sri Lanka, Nepal, Bhutan, Maldives) %
ASEAN (Brunei, Malaysia,Indonesia,
Philippines, Singapore, Thailand, Vietnam) %
TOTAL 100%
12. What is the Double Occupancy Ratio of your Hotel?
...............................................................................
(Double Occupancy Ratio = No. of Rooms on Double
Occupancy / No. of Rooms Occupied)
ADVERTISING If Yes
MARKETING MEDIA PIease
Print Advertising
Radio Advertising
TV Advertising
Outdoor Advertising
Promotions
Merchandising
Direct Mail
Consumer Generated Media (CGM)
initiatives like Blogs
Pay Per Click
Viral Marketing
Telemarketing
Loyalty Programs
Your Website
Social Media
13. Which of the following advertising and marketing
techniques does your hotel and chain use?
(Please as many as are being used)
6. Based on occupied rooms, please indicate in percentage
the market mix of this hotel
MARKET MIX
1. Business Traveller %
2. Domestic Business Traveller %
4 %
5 %
6 %
7 %
8 %
9 %
10 %
1 ease %
7. Percentage of guests in this year who have previously
stayed in your hotel:................ %
8. i) Composition of domestic and foreign guests?

8. ii) Composition of business / leisure guests
9. What is the average length of stay for each guest this
year?
Foreign Room Nights
Domestic Room Nights
Business Room Nights
Leisure Room Nights
10. Source of Reservations?
Foreign -
-
3. Domestic - Tourists/Leisure FT %
. Foreign- Tourists/Leisure FT
. Tour Groups - Domestic
. Tour Groups- Foreign
. Meeting Participants (ncentive & Leisure)
. Meeting Participants (Professional & Business)
. Complimentary Rooms
. Airline Crew
1 . Other (Pl . Specify)
TOTAL 100%
Domestic %
Foreign %
TOTAL 100%
Total Business Guests %
Total Leisure Guests %
GRAND TOTAL 100%
PERCENTAGEOF
RESERVATIONS MADE BY:
Direct nquiry/Hotel Rep %
Travel Agent & Tour Operator %
Regional Sales Office %
Hotel/Brand website %
Online Travel Agent Third Party Website %
Chain CRS (Central Reservation System) %
Global Distribution Systems (GDS) %
Others (ncluding Walk-ins) %
TOTAL 100%
MARKETING INFORMATION
2
18. Of all the credit cards accepted by your hotel, what is the
contracted service fee levied by each card?
American Express %
Diners Club %
Master Card %
Visa %
Other (Please Specify) %
14. On an average, what is the hotel's percentage of
occupancy per day of the week?
(Please give average occupancy for each day)
Sunday %
Monday %
Tuesday %
Wednesday %
Thursday %
Friday %
Saturday %
15. On average, what is the hotel's occupancy per month
for the year 2013-14?
MONTHLYOCCUPIEDROOMS
Month Percentage
January %
February %
March %
April %
May %
June %
July %
August %
September %
October %
November %
December %
16. From Total sales, what percentage pertains to each
method of payment?
SALESDISTRIBUTION
Cash Sales (ncluding Cheques/ DD paid up front) %
Credit Card Sales %
Credit Sales (Other than Cards) %
Electronic Funds Transfer %
TOTAL 100%
17. From total charge/credit card sales, what percentage
pertains to each card?
American Express %
Diners Club %
Master Card %
Visa %
Other %
TOTAL 100%
3
INFORMATION TECHNOLOGY
19. Please indicate which of the following software and/or
database systems are utilized in your hotel.
f yes please
Accounting System
Call Accounting System
CRS
Energy Management System
Management nformation System (MS)
nternet / E-mail
nternet / Website
ntranet System
Local Area Network (LAN)
Point of sale System for F&B
Property Management System
Yield Management System
Electronic Key Card
Any Other
EXPENSES- ROOMS AMOUNT ( Lakhs) COL
Payroll & Related Expenses b1
All Other rooms expenses (incl. Reservation Systems) b2
TOTAL ROOMS DEPT. EXPENSES (b1+b2) II

Please try your best to fill the details in this section. Kindly contact us for any clarifications regarding the same.
20. Please calculate your occupied room nights during the year (2013-2014), following the steps described below:
(A suite with multiple rooms is counted as one room)
1. Please indicate the total number of available rooms in this hotel x 365
2. Total number of room nights available during the year =
3. Minus: Total number of room nights out of order during the year -
4. Total available room nights for occupancy during the year (2-3)
5. Total room nights occupied during the year
6. Average occupancy during the year (5/4 x 100)
R E V E N U E S
The following questions are related to revenue and expenses generated and incurred during the financial year 2013-2014.
Please use whole numbers (omit decimals) and all figures in ndian ( n Lakhs.
EXPENSES FOOD & BEV. DEPT. (INCLUDING BANQUETS) AMOUNT ( Lakhs) COL
Cost of Food Sales c1
Cost of Beverage Sales c2
TOTAL COST OF SALES (c1 + c2) III

REVENUES AMOUNT ( Lakhs) COL

Rooms a1
Food & Beverage outlets a2
Banquets / Conferences a3
Telephone Department a4
Minor Operated Department* a5
Rental & concession a6
Other income a7
TOTAL REVENUE (a1+a2+a3+a4+a5+a6+a7) I

4
F I N A N C I A L S
O C C U P A N C Y
E X P E N S E S
A
B
C
* Minor operated departments include: laundry, gift shop, business centre, news stand, sports, health club, garage, parking, etc.
RENTAL & OTHER CONCESSIONS AMOUNT ( Lakhs) COL
Cost of Sales g1
All other expenses g2
TotaI RentaI Expenses (g1+g2) VII

MARKETING EXPENSES AMOUNT ( Lakhs) COL

Payroll & Related Expenses i1
Franchise Fees (Do not include management fees here) i2
Brand Marketing Fee i3
Property Level Marketing i4
TotaI Marketing Expenses (i1+i2+i3+i4) IX

H ADMINISTRATIVE & GENERAL * AMOUNT ( Lakhs) COL

Payroll & Related Expenses h1
All other expenses h2
TotaI A&G Expenses (h1+h2) VIII
* Including credit card commission and collection, executive office, general insurance, copy rights, doubtful debts.

FOOD & BEVERAGE PAYROLL & RELATED EXPENSES AMOUNT COL

Total F&B payroll & Related Expenses d1
All Other F&B Expenses d2
TotaI F&B Dept. Expenses (d1+d2) IV
MINOR OPERATED DEPARTMENTS* AMOUNT ( Lakhs) COL
Cost of Sales f1
Payroll & Related Expenses f2
All other expenses f3
TotaI Minor Operated Expenses (f1+f2+f3) VI
* Minor operated departments include: laundry, gift shop, business centre, news stand, sports, health club, garage, parking, etc.

TELEPHONE DEPARTMENT AMOUNT ( Lakhs) COL

Cost of Sales e1
Payroll & Related Expenses e2
All other expenses e3
TotaI TeIephone Expenses (e1+e2+e3) V

D
E
F
G
H

5
FIXED CHARGES AMOUNT ( Lakhs) COL
Management Fees (Base) m1
Management Fees (ncentive) m2
Rent Paid (Property Rent, Ground Rent) m3
Property Taxes m4
Property nsurance m5
Other Fixed Charges m6
Total Charges (m1+m2+m3+m4+m5+m6) XIV
NET INCOME BEFORE INTEREST, DEPRECIATION, XV
AMORTISATION, LEASE RENTALS* AND TAXES (XIII-XIV)
Capital expenditure made on existing hotel & rooms. (Only include
expenses not included in the revenue expenses in the above tables) XVI

ENERGY / UTILITY EXPENSES AMOUNT ( Lakhs) COL

Electricity Expense j1
Gas Expenses j2
Other Energy Expenses (Other Fuels) j3
Water / Sewer Expenses j4
TotaI UtiIity Expenses (j1+j2+j3+j4) X

Name :........................
Designation:.....................
E-mail:......................
Tel/Mobile No.:...................................................................
Date:........................
Signature:...................... SEAL
TOTAL EXPENSES AMOUNT ( Lakhs) COL
(II+III+IV+V+VI+VII+VIII+IX+X+XI) XII
ncome before Management Fee and Fixed Charges (I-XII) XIII

K PROPERTY OPERATIONS & MAINTENANCE EXPENSES AMOUNT ( Lakhs) COL

Payroll & Related Expenses k1
All other expenses k2
TotaI POM Expenses (k1+k2) XI

6
*nclude plant and equipment lease rentals here

K
L
M