WEB Intelligence

CRYSTAL Reports
Complex Crystal Reports using Sub reports, Parameters/Prompts, Formulas, Report Alerts, OLAP grids
objects, Cross-Tab objects, OLE objects, Charts/Maps, Running Totals, Linking tables.
Sandvine
August 2011 June 2012
Crystal Reports Developer
Responsibilities:

Sandvine selected Crystal Reports for development of Standard reports. I
designed and
developed around 50 reports from version Crystal reports 2008, Crystal
reports 2011 and
Crystal enterprise.

Developed various management information reports by using crystal
reports 2011.
Installed and configured software on client and servers
Used publishing wizard to export to crystal reports server 2011
repository.
Scheduled various reports on Daily, Weekly, Monthly and Yearly basis
as per requirement.

Used SQL backend for this system.
Created SQL commands, Views, Stored procedures and OLAP cubes as
needed.
Extensively used crystal reports advanced functionalities.
Migrated crystal reports 9 objects to crystal reports 2011.
Documented the steps of installing and configuring the Crystal
Enterprise for the networking
department to built the servers when we have releases
Environment: SAP Business Objects Enterprise XI 3.1, Crystal reports 2008
Crystal reports
2011, Crystal Enterprise, Oracle, Access, MS SQL Server

A2Z IT Consulting Inc
July 2010 June 2011
Crystal Reports Developer
Responsibilities:

A2Z IT Consulting Inc implemented Crystal Reports for high performance,
large-scale content
delivery and for visually stunning reports I designed and developed around 35
reports from
version Crystal reports 2008

Participated in project planning sessions to analyze business
requirements and outline
the
proposed solution
Designed, developed and implemented reports to meet fiscal
departments reporting needs
Installed and configured software on client and servers
Designed and implemented complicated reports and sub reports
Developed complicated stored procedure
Analyzed and resolved problems of simple to medium complexity
Tested and implemented system components using techniques
Developed complex formulas in Crystal Reports for reporting
calculations and metrics
Designed and developed existing reports using Crystal Reports 2008
Assist with re-designing or customizing the existing database
views and stored procedures
to suit the reporting needs
Assist with gathering the reporting requirements for both Business
Intelligence and Crystal
reports.
Assist with the Business Objects Universe design and development
Developed several complex statistical and analytical reports using
Crystal
Environment: SAP Business Objects Enterprise XI 3.1, Crystal reports 2008,
Oracle, MS SQL
Server
CIBC
May 2008 June 2010
Crystal Reports Developer
Responsibilities:
CIBC selected Business Objects XI 3.1 and Crystal Reports 2008 for Foreign
Exchange Conversion
Project. I designed and developed around 40 professional reports.
Provided report generation solution to the clients using different
versions of Crystal Reports
best suited for the business requirements
Developed search queries and strings to filter and sort the data from
centralized server
Created combination component to combine data extracted from different
database servers
and in different formats
Performed parse function and eliminated unnecessary and corrupted
files from the database
Defined sections and sub-sections for the reports
Installed search and store functions in the existing applications to
save search query keywords
and results for future reference
Provided maintenance and resolved technical errors arising in the
application

Environment: SAP Business Objects Enterprise XI 3.1, Crystal reports 2008,
Oracle, MS
SQL Server
CIBC
May2007 April 2008
Customer service Representative /Teller
Responsibilities:

Perform the tasks of updating account status data to the clients

Responsible for calling customers to advertise and promote banking
services and products

Perform the tasks of establishing and maintaining good relationship
with customers

Provide supports to the sales team, ensuring all sales and service
objectives were met.

Worked with new customers in the development of new accounts and the
implementation of

new system

Technical and Personal Skills
In-depth knowledge and experience of working on Crystal
Reports,Oracle, SQL, MS Access,
Excellent multitasking, troubleshooting and debugging skills
Adaptable to work overtime to complete the projects on time
Excellent communication, coordination and leadership skills
Willing to learn new skills to increase my productivity



Software skills:
Operation packages:-,Ms-dos,Windows 2000,Win 2003,XP
Packages:Ms-word,Ms-excel,power point
Accounting packages:Tally,Wings,Focus
Computer Languages: Cobol, c, c++,java j2ee

Education

MIS (Management information system)
University of Toronto

MBA (Finance)
Kakatiya University, India

Bachelor of Commerce,
Kakatiya University, India

Professional Certifications

SAP Certified Application Associate SAP Business Objects Crystal
Reports 2008
Worked on validating the canned crystal reports with the end user and customized some of canned
reports and created new reports as a part of new user requests






Xcelsius

Build Xcelsius Dashboards using SAP Web services created from SAP NetWeaver. Without the need of
any BOBJ Platform to import data into excel sheet to serve as the input for the dashboard.
Build Highly Interactive Dashboard completely based on dynamic user input and varying amount of
information to analyze without limitations being provided to the user.
Created Dashboards Using Advanced Multiple Drills Down, Dynamic Visibility, and Alert Features were
designed to support Complex Requirement Scenario.
Designed dashboard using best practices and advanced filtering techniques to dynamically
filter and serve as the source for the dashboard.

Optimized dashboard performance for speed of thought analysis even with large data
volumes and simultaneously allowed user customization on the fly.

Worked Extensively with Flash Variables, web services and made Generic Dashboards to
enhance Performance in Situation to Decrease Load on the Parent Dashboard, and Designed
Child Dashboards to Distribute Load among Various Child Dashboards to Mitigate the
Performance Issues






PROJECTS
Oklahoma Gas and Energy, OK
Senior Business Objects Developer: Jan 08 till date

OGE Energy Corp. (NYSE: OGE), headquartered in Oklahoma City, is the parent company of OG&E Electric
Services, a regulated electric utility serving approximately 755,000 customers in a service territory spanning 30,000
square miles in Oklahoma and western Arkansas. OGE Energy is also the parent company of Enogex Inc., a natural
gas pipeline business with principal operations in Oklahoma

FAST Foundational Architecture stabilization Program; Our team developed universes, queries to pull the data from
the Data marts and databases. We tested and implemented reports for the end users both in XI R2 and 3.1 versions.
Responsibilities

Gathering User requirement for new reports and user reviews and feedback on the existing reports.
Create/Review Business Requirements document to understand report requirement.
Performing extensive data analysis on reports and preparing proper explanation of reports, this task was
performed for senior executives in manner that they can present read through a particular report in the
shortest amount of time and gain maximum insight into the data.
Identified and defined Universe structure required by business users for dashboards/report usage.
Developed Universe objects and report in Desktop Intelligence, Web Intelligence.
Understood business drivers and created key performance indicators. metrics, goals
Created Dashboards, scorecards to monitor business performance, insightful analytics and role-based
dashboards.
Created email alerts using Dashboard Manager to avoid surprises regarding critical exceptions/changes
Defined critical performance metrics across the enterprise
Developed crystal reports for deployment at departmental level for the easy of end user.
Built reports on Crystal XI platform to demonstrate how crystal reports can be integrated on BOXIR2 as
part of the clients plans to upgrade to XIR2 standard.
Tracked metrics over time to identify trends and exceptions.
Creating/scheduling reports to fit, as requested by users.
Built a number of ad hoc reports for the use of senior management.
Create Test Plan and Test Cases for User Acceptance Testing.
Performing data validation/testing on new reports. On detecting any deviations I was responsible to
narrow down the cause of this deviation and report this defect to concerned team or prepare an
explanation as to how this data is correct.
Extensive end user interaction.
Preparing report documentation and key assumptions on a report.
Report Tuning and providing technical support on request.

Environment: Windows 2003, Business Objects 5x, XI R2,R3Informatica 8.3, DB2, Oracle 10g, Xcelsius
4.5, Crystal reports.

Sr. BI Analyst / BO Architect: Nomura Securities Inc., New York, NY (Aug05-
Jul07)
As a leading financial services group, Nomuras operations include domestic retail, global markets, global
merchant banking, global investment banking, and asset management. Nomura Centralized Data
Infrastructure (NCDI) is Nomuras key initiative to replace the 1000s of reports and interfaces being
currently handled by NTAPS and to provide a self-serve centralized infrastructure enabling corporate
customers to access tools and data.

The BO self-serve environment provides the access mechanism for the user base to access enterprise
reporting (Crystal Reports), query and analysis functionality (Web Intelligence), enterprise performance
management (Dashboards), Data Visualization (Crystal Xcelcius), and the necessary business and
support documentation. The technical architecture consists of Business Objects Enterprise XI R2
(Universes and Business Views as Semantic Layers and InfoView for self-serve access).

As a Sr. BI Analyst/ BO Architect at Nomura my responsibilities include, but are not limited to:
Proposing, evolving, establishing, and supervising the implementation of NCDI reporting architecture.
Establishing best practices and standards for NCDI reporting portal.
Leading the creation of the BO self-serve environment.
Participating in JAD sessions involving stakeholders, SMEs, end-users, and technical architects to
pinpoint and streamline requirements and the scope of deliverables.
Assessing the impact of changes in business requirements, evolving the strategy, and providing
alternative solutions design to address ongoing changes.
Integrating reporting solutions for different business units (controllers, operations, tax, corporate
actions etc) into a centralized reporting framework.
Coordinating with end-users and business analysts to understand the scope of business
requirements, user expectations, and ensure the accuracy of reporting specifications.
Coordinating with the project management teams, to phase out the deliverables, and establishing a
roadmap for the implementation of BO self-serve environment.
Delivering an education program to train the user base, authoring user guides/user training
documentation, and training the user base on the NCDI self serve portal.
Implementing Business View Architecture to serve the base for complex, highly formatted, and
canned Crystal Reports.
Implementing Universe Architecture to serve the base for ad-hoc user query and analysis (Web
Intelligence reports, Desktop Intelligence, Performance Management Analytics, etc).
Coordinating with data modeling, ETL, and infrastructure support teams to ensure data quality, and
the improve performance of the reporting layer.
Conducting walkthroughs with users, SMEs, BAs, and data modeling teams to demonstrate and
streamline the various BO semantic models (e.g., Tax, Trade, Corporate Actions, Positions, etc.).
Communicating effort estimation, schedule, and deliverables with the Project Management teams.
Implementing change management and version control standards.
Managing and supervising code migrations, and maintaining the consistency of code in 6 different
environments.
Managing the scheduling and delivery mechanisms of various reports via ControlM communication
with the Business Objects Scheduling Engine.
Mentoring the BO development teams.
Designing a self-serve MIS system to manage requirements of the NCDI environment and also
measure NCDI performance. The system provides NCDIs management and the PMO office to gather
a high level overview and also a detailed insight into issues affecting system development and
performance. This system will eventually evolve into Corporate Performance Management Portal.
Establish the guidelines for production support, deliver run books, and train the IT support staff on the
NCDI environment to handle, trouble-shoot, and document emergency measure procedures.
Hands on design/development with various BOXI technologies (Designer, Business View Manager,
Crystal Reports, Crystal XCelsius, Web Intelligence, Desktop Intelligence, Dashboard Manager,
Admin tools, Central Management Console (CMC), Import Wizard etc., and third party Business
Objects Add-Ons like Apos and EBI experts.
Assessment of 3
rd
party tools and vendor solutions to see if they are a suitable fit into the NCDI
environment.
Technical Environment: Business Objects XI R2, Oracle 10g, Informatica, Windows 2000/2003,
Control-M, Rational RecPro, Rational ClearQuest, EBI Version Manager, WinCVS.

Mellon Investor Services, NJ Aug 2007 Feb 2009.
Role: Sr.Business Objects Administrator/ Developer
Description: BNY Mellon Shareowner Services offers a robust and flexible suite of services
designed to meet each client's needs. Worked on the Employee Stock Option Reporting
System for Bank of Newyork Mellon. With a deep commitment to accuracy and profound
attention to detail, they provide comprehensive administration services for employee stock
option, restricted stock and stock purchase plans. Worked on the Employee Stock Option
Reporting System for Mellon Investor Services. This Project is to convert all the Existing
Crystal Reporting System to Business Objects.

Responsibilities:
Installed Business Objects XIR2 version, Migrated Business Objects universes,
reports from 6.5 to XIR2 version, enabled Audit functionality in BO.
Migrated Business Objects XI R2 content in to Business Objects XI R3 environment
using the Import Wizard.
Install and Configure Development and Production Environments.
Created the User Groups and Users, Set up the privileges to them according to
their requirement.
Creating users and groups assigning the access levels.
Creating folders and Categories.
Monitoring the Servers and maintaining the servers.
Monitoring the day to day activities in the servers.
Migrating the Universe/Reports from Development/QA to Production.
Managed scheduled and notification options for documents to the desired users.
Created the Row level securities for restricting the accessability of data based on
user access levels.
Designed Business Objects Universes. Used Contexts and Alias to resolve the
Loops.
Extensively Created Derived Tables in the Universe.
Developed reports using various functions, operators, Calculation Contexts, report
filters and variables.
Restricted the data using the Prompts and filters.
Interacted with the Business analyst and the Manager in gather the business
requirements to design and develop reports.
Involved in Installation, Configuration and Deployment of Business Objects Suite.
Involved in designing and building of Universes, Classes and Objects by
resolving complex loops by defining contexts and aliases.
Created canned and Ad-hoc reports using WebI/Deski Reports.
Modifying existing WEBI reports and supporting the UAT process.
Expertise in creating reports using the Business Objects functionalities like Prompts,
Slice and Dice, Open document (Linking Reports), Drill Filters and Aleter.
Fine-tune the existing universes to enhance their performance.
Converted existing Crystal reports to Business Objects and Web enabled them.
Worked on the Database Performance & Tuning and supported the Production
System.
Environment: Business Objects XIR3, Web Intelligence, Crystal Reports, Xcelsius, Windows Live Office,
Qaaws.