About the Function: Information & Decision Solutions (IDS), P&G IDS is Information technology (IT) function in P&G. IDS mission is to leverage information to build connections and drive better business decision-making through knowledge of how the total business operates. IDS employees work closely with all parts of the company to understand both current and future business needs to design and deliver high-quality solutions that meet business objectives. IDS employees drive business transformation in P&G through information & decision solutions, so that P&G leverages information to build relevant connections and drive better decision making. At P&G, IDS stretches far beyond the traditional aspects of "hardware and software." Instead, we are a key business enabler that advances technology tools, strategic development, collaboration, and decision making. Your work will enable faster & smarter decision making by helping to turn customer and consumer information into actionable insights. Growing in this area allows you to eventually lead multi-million dollar projects across multiple geographies that have significant impact on business results. The core work in Information & Decision Solutions (IDS) is focused on: Project Management: Lead and own the architecture, design and development of solutions that bridge the gap between the business and technology. Technology Management: Work with technical experts around the world (both within P&G & external suppliers) on understanding and applying the right solution to the right problem. Supplier Management: Develop a collaborative and healthy relationship with P&G's external suppliers of technology and services to create maximum benefits on both sides of the partnership. Service Management: Ensure that all services supplied back to P&G are delivered with quality and accuracy, continuously raising the bar on delivery standards. About the Job: Job Title: Customer Team Systems leader (Distributor) Overall Job Objective (Purpose): "Transforming P&G through Business and IT Technical Mastery." Key role will be to drive transformation of P&G business through digitization and provide consultation to customers as Subject matter experts. Customer Team Systems Leader is a role in IDS who works with P&G customers esp distributors to leverage information & decision solutions to drive business growth and improvements in go-to-market business processes leveraging technology. Additionally the role is responsible for building capability in the customer organization to leverage digitization to grow business. Within the P&G multi-functional team, the role uniquely adds value through deep knowledge and implementation of Digitization across Core Work Processes, Enabling Go To Market strategies, Project Management, Business Analytics and Business Process Transformation. Fundamental to this will be a deep-rooted CPG business domain knowledge
PROFILE: This is a managerial position which is accountable for increasing Sales Team Volume, Margin and Productivity, and lowering the Cost via leveraging the knowledge of information technology, skill of project management, Business Analytics and Business Process Transformation, and the solutions of Customer Connect, Real Time, Win in Store and Predictive Modeling. The candidate should be very strong in Leadership, Thinking and Act Decisively and Operation Discipline, with potential ability to become a leader in P&G business. Specifically requests: Education: Minimum a Masters degree, MCA/MBA/MSc qualification with experience in information technology. Educational background or experience in Engineering, Computer Science, Statistics/Mathematics, IT, Economics, Business Management/Engineering
Business Skills- Understanding of go-to-market/sales processes and domain expertise in consumer goods industry Technical skills- Mastery of Project management (prefer PMP certification), managing service operations , client interface & business analysis. Experience in Project Management and management/working with external suppliers preferred Work Experience: 0-5 years of Work-Experience in IT / FMCG Company at managerial level Age: 25-33 years IT Skills: Experience leading and implementing projects in ERP, business intelligence, Sales force automation and shopper based solutions Domain knowledge: Understanding of FMCG/Consumer goods environment/processes Ability to perform business analysis & lead complex projects Basic knowledge of retail industry and landscape and role of information technology Soft Skills: Leadership & Collaboration: Ability to lead & manage a team of people in a global setup. Strong leadership skills to influence internal (in P&G) and external organization (customers/service providers) Excellent communication skills- Good communication skills in both English and Indonesian for constant interaction with regional and global colleagues & customers. Excellent documentation/writing skills.. Strong networking skills & cross cultural fluency; Strong analytical and problem solving skills
RESPONSIBILITIES: Key Responsibilities - in these 3 broad areas: A) Business process transformation of customer business operations Deep understanding of Distributor processes and Systems Governance & consult role to grow digital capability of Distributors bringing to life new IT capabilities in this space working with P&G & customer teams Close interaction with P&G multi-functional team as business transformation agent and subject matter expert on go-to-market IT systems action plan Leverage information to deliver business insights & identify category/channel/customer business key drivers and analysis as part of customer team B) Create Self-sufficient, self-capable & Independent Distributors Grow Distributors digital Capability and mobilize Distributor IT org to be self-capable & Self- Sufficient to own operations & project implementation work. Driving operational excellence of distributor IT operations & BIC adoption of IT solutions & services to deliver value to the business goals Leverage standards and toolkits for BIC adoption of core work processes for digital operations C) Bring to life new Digital tools , solutions and business models : Go to Market solutions & capabilities to drive distributor operations including new Distributor setup, disengagement, and coverage expansion. Share and Reapply global best practices to respective distributors. Bringing to life new business models enabled by digital solutions. Qualify new concepts & re- engineer existing customer work processes to enhance efficiency, cost effective operations and grow sales for P&G SUCCESS MEASURES: Business value of Projects/breakthrough capabilities with customers Digital assessment & capability of customers IT Action plan and portfolio delivery