Publication Date: March 2013 Review Date: Ma !lus 1 "ear #"!e: $an%over #em!late &ecurit" 'lassi(ication: )nclassi(ie% $an%over *D: N*$+++ ,to be assi-ne% b" NPE. NPED042 IS Handover Document Template Author Non Pro%uction &ervice Mana-er Approver /ualit" &"stem Mana-er April 2013 NPED042 1 'o!"ri-ht 2014 #elecom New 0ealan% 1imite% 2ll ri-hts reserve% No !art o( this !ublication ma" be re!ro%uce%3 store% in a retrieval s"stem3 or transmitte% in an" (orm or b" an" means3 electronic3 mechanical3 !hotoco!"in-3 recor%in- or otherwise without the !rior written !ermission o( #elecom New 0ealan% 1imite%. #his %ocument is the !ro!ert" o( #elecom New 0ealan% 1imite% an% ma" not be %isclose% to a thir% !art"3 other than to an" wholl" owne% subsi%iar" o( #elecom 'or!oration o( New 0ealan% 1imite%3 or co!ie% without consent. April 2013 NPED042 2 Table of Content 1. 4VERV*E5......................................................................................................4 1.1 *ntro%uction..............................................................................................4 1.1.1 4b6ectives o( Document.......................................................................4 1.1.2 Document 7ac8-roun%.........................................................................4 1.1.3 *nstructions (or com!letin- this %ocument..............................................4 1.1.4 *nten%e% 2u%ience..............................................................................4 1.1.9 Relate% Re(erence Material...................................................................4 2. 'om!onent : 'onnections................................................................................9 2.1 'om!onent *n(ormation.............................................................................9 2.2 'onnectivit" *n(ormation............................................................................9 2.3 &"stem &u!!ort........................................................................................; 2.4 1icenses...................................................................................................; 2.9 1an%sca!e Dia-ram...................................................................................; 3. <unctionalit" Details.........................................................................................= 3.1 4verview..................................................................................................= 3.2 &olution Desi-n.........................................................................................= 2PPEND*+ 2: <4R *N#ERN21 NPE )&E 4N1>.............................................................? 2PPEND*+ 7: @14&&2R>........................................................................................A 2PPEND*+ ': RE2D ME D4')MEN# B '$2N@E $*R>...........................................11 April 2013 NPED042 3 !" #$E%$IE& !"! Introduct'on !"!"! #b(ect've of Document #he ob6ectives o( this Document are to: Provi%e a basic tem!late (or !ro6ects nee%in- to !rovi%e han%over o( NPE *& %ocumentation to the NPE. !"!"2 Document )ac*+round 7ac8-roun% %etails relate% to this %ocument3 which is common to all NPE /ualit" Mana-ement &"stems Documents is summarise% in NPED002 sections 1.1.2 to 1.1.; e.-. in(ormation on 2!!licationCDocument 2ccessCRelate% Re(erence Material etc. !"!", Intruct'on for complet'n+ th' document #his tem!late is a -ui%e onl" (or the basic in(ormation that nee%s to be su!!lie% (or han%over as a result !ro6ect im!lementation into the NPE *& environments. De!en%in- on the 'om!leit" o( the %e!lo"ment a%%itional in(ormation ma" be reDueste% b" the NPE mana-ement team. Please %onEt amen% this %ocument b" %eletin- sections which %onEt a!!l" to "our !ro6ects han%over. *( "ou %o the inte-rit" o( the section numberin- o( the %ocument are lost Please %onEt embe% an" su!!orte% %ocuments or con(i-uration (iles into this %ocument. Please su!!l" these %ocuments se!aratel" notin- the re(erence to these %ocuments in the a!!ro!riate section. !"!"4 Intended Aud'ence 2ll users o( the NPE *& environments. !"!"- %elated %eference .ater'al 2lthou-h the (ollowin- %ocuments !rovi%e relate% re(erence material3 the" ma" or ma" not be re(erence% %irectl" in this %ocument: F1ist %etails o( an" Documents re(erence% in com!letin- this tem!late.G Document No" Document T'tle" Document /ocat'on" Comment" April 2013 NPED042 4 F#he (ollowin- hea%in-s3 tables etc are onl" a -ui%e an% not man%ator" (or ever" installation or %e!lo"ment. De!en%in- on the nature o( the im!lementation into the Mo%els some sections can be le(t blan8 while (or others a%%itional hea%in-s an% in(ormation ma" nee% to be inclu%e%.G 2" Component 0 Connect'on 2"! Component Informat'on Element Name Intance Name Server Name IP Addre 1 port %eleae $er'on #ther 2'e 3ueue deta'l4 D) Schema4 etc5 2"2 Connect'v't6 Informat'on Source Det'nat'on Protocol 7lo8 S'9'n+ Decr'pt'on Element Name Intance Name Server Name IP Addre 1 port Element Name Intance Name Server Name IP Addre 1 port April 2013 NPED042 5 2", S6tem Support :roup Suppl6'n+ Support Support Hour Support Contact Deta'l Comment FEnter Element nameG FEnter Element nameG FEnter Element nameG 2"4 /'cene Element /'cene T6pe Deta'l re ac;u'r'n+ rene8al of Temporar6 /'cene 2"- /andcape D'a+ram F*nsert com!onent an% connectivit" %ia-ram here3 N.7 a so(t co!" o( the %ia-ram must be su!!lie% in Visio 200= (ormat. Dia-ram to show all elements liste% above an% all lo-ical connections into an% out o( each elementG April 2013 NPED042 6 ," 7unct'onal't6 Deta'l ,"! #verv'e8 FProvi%e an overview o( the new (unctionalit" intro%uce% inclu%in- a hi-hHlevel schematic %ia-ramG ,"2 Solut'on De'+n F*nsert (inal &olution Desi-n %ocumentG April 2013 NPED042 7 APPENDI< A= 7#% INTE%NA/ NPE >SE #N/? Ensure the (ollowin- s"stems have been u!%ate%: S6tem Completed1$er'f'ed b6 Date 5arrant" !erio% con(irme% Matri u!%ate% RVM recor%s u!%ate% <inal &olution Desi-n receive% April 2013 NPED042 8 APPENDI< )= :/#SSA%? Term Decr'pt'on
2uthoriser #he !erson3 !eo!le or -rou! who will authorise both the #est Plan an% the test (inalisation 'ablin- Permanent wirin- between items o( eDui!ment ,as o!!ose% to Patchin- B see below. Des8to! 0one Ph"sical securit" Ione (or connectin- la!to!s an% %es8to!s @enH* #he name o( the #elecom 'om!an" retailin- *& services *DN #elecomEs *nternal Data Networ8 5ellin-ton *nnovation 'entre ,5*'. #he 1ab situate% in #elecom 'entral3 5illis &treet3 5ellin-ton Je" &ta8ehol%er 2 !erson whose %ecisionHma8in- will be a((ecte% b" the outcome o( the !ro6ect that is the sub6ect o( the testin- B see also &ta8ehol%er 1e-ac" Mo%el 2n" mo%el environment that is activel" bein- retire% (rom the Networ8 1ive Networ8 &ee Networ8 B use% to %istin-uish the #elecom Networ8 (rom the 1ab simulate% networ8 Mobile Mo%el #he mo%el hel% at 'entral Echan-e Mo%el &ee Mo%el Networ8 Mo%el Environment @rou! o( Mo%el networ8s mana-e% b" the same mo%el mana-ement team. Mo%el Mana-ement Networ8 Provi%es connections to the mana-ement inter(aces on mo%el eDui!ment with in the mo%el environment. Mo%el networ8 @rou!in- o( eDui!ment that mo%els a (unctionCservice o( #elecomEs !ro%uction networ8 but is not connecte% to the live networ8. National #est 1ab ,#N#1. #he lab situate% at the 'entral Echan-e <eatherston &t 5ellin-ton that now contains the ma6orit" o( the o!erations o( the relocate% N*1 Networ8 ,the. #he #elecom Networ8 s"stems that carr" customer -enerate% telecommunication tra((ic o( an" t"!e i.e. voice3 vi%eo3 %ata3 si-nallin- etc Networ8 &ecurit" Desi-n an% Voice ,N&DV. #elecom -rou! who Desi-n an% a!!rove *DN an% !ro%uction %ata an% voice connectivit" solutions. N@7 Net @eneration 7usiness N@N Net @eneration Networ8 N*1 Previous lab environment ,Networ8 *nte-ration 1ab. at #or" &t 5ellin-ton3 that has been vacate% NPE #he Non Pro%uction Environments #eam who are char-e% with -overnance over all test environments 4wner #he !erson res!onsible (or the !ro6ect3 eDui!ment3 %ocument etc Pass Phrase 2 secret !hrase which is use% to veri(" the username !resente% when connectin-Clo--in- in to a %evice. Patch ,contractor. Maintenance an% 1ocal Provisionin- Patches mana-e% b" service %eliver" April 2013 NPED042 9 Patchin- NonH!ermanent wirin- between items o( eDui!ment ,as o!!ose% to 'ablin- B see above. P##N Protectin- #he #elecom Networ8 B re(er Doc No 4901 P##1 Protectin- #he #elecom 1ab /2 /ualit" 2ssurance /2&3 /M& /ualit" Mana-ement &"stem /' /ualit" 'ontrol B see /ualit" 2ssurance Resource ReDuest &ee K1ab Resource ReDuestL Root &ee su!er user &ecurit" 7reach 2n" event which breaches this !olic". &ecurit" #hreat 2n" thin- that threatens the securit" o( the 1abs networ8 or ma" lea% to a breach o( this !olic". &ervice Per(ormance @rou! 2 catchall !hrase (or the -rou! o( !ositions calle% #echnolo-" &ervice mana-ers who role is to act as careta8er (or the Networ8 &ta8ehol%er 2 !erson who has an interest in3 or is a((ecte% b"3 the outcome o( the !ro6ectCtestin- B see also Je" &ta8ehol%er &u%o ri-hts &u%o is a securit" mechanism on )ni an% 1inu boEs which allows the a%ministrator to -ive users su!er user ri-hts to s!eci(ic comman%s with out -ivin- users (ull MrootE access. &u!er )ser 2ccount #his is the account on a %evice which has com!lete control over the %evice inclu%in- control over user accounts an% securit". &"slo- 1inuCwin%ows lo- (ile mana-ement s"stem #elecom #elecom New 0ealan% 1imite% an%3 where a!!licable3 its relate% com!anies #em!late &ee K1ab Resource ReDuestL tem!late #est Environment #he NPE o!erations3 inclu%in- the !remises occu!ie% b" N*1 an% its relate% o!erations ,e- 'entral Echan-e. #est Environment 2%min Networ8 2%ministration networ8 use% b" the 1ab mana-ement to mana-e the 1ab. 1ab Resi%ent 2 !erson whose re-ular !lace o( wor8 is on #est Environment !remises 1ab Resource ReDuest #he reDuire% (orm (or reDuestin- use o( the 1abs ,N*<001.. 1ab )ser 2n" !erson who uses the 1ab eDui!ment rooms #est Plan #he #est Plan (or a s!eci(ic !ro6ect3 or !art o( a !ro6ect3 base% on business acce!te% testin- !rinci!les. April 2013 NPED042 10 APPENDI< C= %EAD .E D#C>.ENT CHAN:E HIST#%? $er'on Decr'pt'on Date 1.0 <irst issue o( this %ocument <eb 12 2.0 &econ% issue o( this %ocument <eb 13 3.0 Mo%i(ie% (or *& use 2!r 13 April 2013 NPED042 11