Release Notes SP1

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PROGNOSIS 9.1
Service Pack 1
Release Notes

Please note that physical media for the PROGNOSIS 9.1 Service Pack 1 is available
from your PROGNOSIS Account Manager if required.
PROGNOSIS 9.1 Service Pack 1
Page 2 of 32
Important Notices
Copyright
Copyright 2008 - Integrated Research Limited (ABN 76 003 588 449). All rights reserved.
The information contained in this PROGNOSIS guide is protected by copyright. No part of this document may be
reproduced in any form, including photocopying or translation into a foreign language. Reproducing or copying any
part of this document or the computer software without authorization violates U.S. and international copyright laws.
Date of Issue: 04 August 2008
Product Version: 9.1.0 (Service Pack 1)
Trademarks
PROGNOSIS is a registered trademark of Integrated Research Limited.
Microsoft, Windows and SQL Server are either trademarks or registered trademarks of Microsoft Corporation in
the U.S.A and other countries.
HP NonStop, EMS, GUARDIAN, GUARDIAN90, MEASURE, NetBatch, IXF, NET/MASTER and TMDS are
registered trademarks of Hewlett-Packard Development Company, L.P.
UNIX is a registered trademark of THE OPEN Group in the U.S.A and other countries.
The term Linux is a registered trademark of Linus Torvalds, the original author of the Linux kernel.
BASE24 is a registered trademark of Applied Communications, Inc.
OS/2, WIN-OS/2, Informix, MQSeries and WebSphere are registered trademarks of the IBM Corporation in the
U.S.A and other countries.
Java, JVM, J2EE, J2SE, J2ME, and all Java-based marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S.A and other countries.
Intel, Intel Itanium, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the U.S.A and other countries.
Oracle is a registered US trademark of Oracle Corporation, Redwood City, California.
BMC, Remedy & Action Request System are registered trademarks of BMC Software, Inc.
Regular expression support is provided by the PCRE library, which was written by Philip Hazel and is the copyright
of the University of Cambridge.
Other product names mentioned in this manual may be trademarks, registered trademarks and/or service marks of
their respective owners and may not be used for commercial purposes without express permission from their
respective owners.
Third Party Software License Notices
Please refer to the Third Party Software License Guide on the PROGNOSIS installation CD or in the Documentation
folder of the PROGNOSIS installation path for details of third party software license notices.
Disclaimer
The information in this guide is published as is and without warranties of any kind, expressed or implied, including
those regarding the accuracy or completeness of the information, warranties of merchantability and fitness for a
particular purpose, or those arising from a course of dealing, usage or trade practice.
In no event will Integrated Research be liable for any damages whatsoever (including, without limitation, those
resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of this
guide.

Release Notes
Page 3 of 32
Introduction

This document announces the release of Service Pack 1 for PROGNOSIS 9.1.
This service pack has been developed in order to release a range of enhancements that are designed to improve
product functionality and fix a number of reported product issues. In addition, a number of new product features have
also been included.
Details of the enhancements and the new features are described on the following pages of this document.
Page 4 of 32
Table of Contents
Release Notes ................................................................................................................................................ 1
Introduction ................................................................................................................................................ 3
Installation Notes........................................................................................................................................ 5
New Features............................................................................................................................................. 6
PROGNOSIS for Windows, UNIX and Linux ........................................................................................ 6
PROGNOSIS for HP NonStop.............................................................................................................. 7
PROGNOSIS for ATM & POS .............................................................................................................. 8
PROGNOSIS Core ............................................................................................................................... 9
Known Issues........................................................................................................................................... 10
Changes to Records................................................................................................................................. 11
Issues Resolved....................................................................................................................................... 12

Release Notes
Page 5 of 32
Installation Notes
Oracle 9i Support on AIX 5.3
When installing this Service Pack for Oracle9i support on AIX 5.3, please follow these instructions.
Step 1 During the full CD installation of the Service Pack (SP), if prompted for Oracle support, please answer [no].
Step 2 After the Service Pack has been installed, stop PROGNOSIS.
Step 3 Modify the file $PROGNOSIS_HOME/prognosisrc
Edit the ORACLE_HOME and TNS_ADMIN environment variables to match the Oracle9i installation:
e.g. ORACLE_HOME=/apps/oracle/9.2.0-32/product
TNS_ADMIN=/apps/oracle/9.2.0-32/product/network/admin
Step 4 Run the command '$PROGNOSIS_HOME/server/enableoracle'
Step 5 Restart PROGNOSIS

HP NonStop Servers.
The patch files for all HP NonStop systems exceed 60MB and are therefore susceptible to FTP transmission errors
unless a specific command is used. In order to ensure that the individual patch files are transferred correctly to the
HP NonStop server, please use the following FTP command:
put z910s001 z910s001,0,500,500,100
Page 6 of 32
New Features
PROGNOSIS for Windows, UNIX and Linux
Pluggable Authentication Module
(Available for; Linux, Solaris, AIX, HP-UX)
PAM (Pluggable Authentication Module) provides a standard authentication API to applications which are independent
of the underlying methods used by the system for authentication (Kerberos etc.). PAM is installed by default by most
UNIX and Linux distributions.
PROGNOSIS has now added PAM authentication support for UNIX and Linux platforms. Previously only /etc/passwd
and shadow password authentication was available. PROGNOSIS will now default to using PAM for authentication
when connecting to a UNIX or Linux server.
To revert PROGNOSIS back to the previous behaviour (i.e. disable PAM support) create the file irpromgr.ini in the
\Server\Configuration folder using a text editor and add the following statement.
[PAM]
Enabled=0
Alternatively, should you require the PAM functionality but need to use a specific authentication service and/or TTY
create the irpromgr.ini file and add the following statements.
[PAM]
Enabled=1
Service = login
TTY = /dev/pts/0
32 or 64 bit
(Available for; Windows, Linux, Solaris, AIX, HP-UX)
The PROGNOSIS MpSystem (MPSYS) record has been updated to include a new KernelBits (KERNBITS) field. This
field is used to show the kernel width that the operating system is running in. The three possible values are:
32: the operating system is running in a 32-bit mode
64: the operating system is running in a 64 bit mode
0: the mode could not be determined.
Solaris Zones Process Information
(Available for; Solaris 10)
Solaris Zones is an implementation of operating system level virtualization. The PROGNOSIS Unixprocess
(UXPROC) and UnixProcessWorkLoadDetail (UXWRKLDD) records have both been enhanced with a new field
named Zonename which is used to show which Solaris Zone a process is running in. This allows for Displays to be
built that will show the resources being consumed by the various zones within a server.
This also applies for Transient Processes. However, if you are using Transient Processes you will need to manually
refresh the Solaris 10 iruxpc kernel module after applying this Service Pack. To do this, run the following command;
su root c $PROGNOSIS_HOME/server/enableprogmodule R
This needs to be run as the PROGNOSIS User, entering the root password when prompted.
Oracle 9
(Available for; AIX 5.3)
An enhancement to the PROGNOSIS Database Server Management product now allows for the monitoring of Oracle
9i databases on AIX 5.3 systems.
Release Notes
Page 7 of 32
PROGNOSIS for HP NonStop
NonStop SQL Cluster Monitoring
The SQL Cluster Monitoring solution is part of the PROGNOSIS for HP NonStop OSS Performance Monitor product.
It is used to monitor clusters of HP NonStop nodes which are acting as SQL database servers for applications running
on remote nodes. This solution has been designed with a specific focus on SQL/MX as the database engine,
although it can be used on any HP NonStop cluster and will still provide useful cluster wide CPU, disk and load
balancing data. Full details of this new functionality can be found in the PROGNOSIS for HP NonStop SQL Cluster
Monitoring Guide PDF file which is supplied with this service pack.
Lock Collector (STLC) Performance Improvements
In the past the PROGNOSIS Lock Collector (STLC) has tended to remain busy when monitoring large numbers of
Locks on a short refresh interval. This has caused the CPU usage to run between 20% and 30% when monitoring
more than 1000 Locks using a 10 second refresh interval. The performance of the PROGNOSIS Lock Collector has
now been improved and CPU usage should be reduced to the order of 4 to 6% under this load level.
Non-disruptive Patches
Currently most PROGNOSIS for HP NonStop patches require the PROGNOSIS Server to be shutdown before
upgrading components. This has now been improved so that in the future a larger number of PROGNOSIS patches
will be able to be installed without the need to stop the server.
Page 8 of 32
PROGNOSIS for ATM & POS
PROGNOSIS for CONNEX
Previously the PROGNOSIS for ATM & POS Transaction Log Reader (TLR) has only supported eFunds CONNEX
high performance log files (i.e. Enscribe type R). This service pack will enhance the product to now additionally
support eFunds CONNEX low performance log files (i.e. Enscribe type E). No configuration changes are required.
Transaction Surveillance
The Transaction Surveillance collector has been enhanced to provide a reliable transaction feed to an off-board
transaction repository. It will now handle process failures and PROGNOSIS restarts, in all cases ensuring that no
transactions are missing from the database.
Release Notes
Page 9 of 32
PROGNOSIS Core
Enhanced Return Codes for IRCMD
(available for; Windows, Linux, Solaris, AIX, HP-UX and HP NonStop)
The PROGNOSIS Command Line Utility (IRCMD) has been enhanced with two additional options that can be used to
provide an indication of what may have occurred when an execution fails.
The new option, OPTION e, produces a one line summary for each informational response from the remote
PROGNOSIS subsystem. This new option is similar to the existing OPTION d which produces a multi-line response.
A further new option, OPTION f, instructs IRCMD to return a new shell result code value of 9 which indicates that it
may be possible to retry the attempted action in the event that the command failed.
Please refer to the PROGNOSIS System Guide for details of the PROGNOSIS Command line Utility.
Page 10 of 32
Known Issues
The following details any known outstanding problems or issues in this release of PROGNOSIS.
PROGNOSIS GUI crashes when using Custom fields in legends.
The problem occurs when a User-defined field is used in a 2D Chart display and the field is used in both the graph
data and the legend. The legend text length of this field also needs to exceed 5 characters.
In the above scenario, the GUI will crash when the first interval of data is about to be displayed.
Workaround
Define a second user-defined field that duplicates the first user-defined field. This can be a simple as UserDef02 =
Userdef01. Then use one field for the graph and the other field for the legend.
Release Notes
Page 11 of 32
Changes to Records
TransactionDetail and TransactionException Records.
New fields added: "UserField9" and "UserField10".
These Transaction Surveillance records have been extended to include two additional user defined key fields. Usage
is identical to the existing fields UserField1 thru UserField8.
MpSystem Record
New field added: "KernelBits".
The MpSystem record provides general system information for the machine. The new field is added to show the
kernel width, either 32 or 64 bits.
UnixProcess and UnixProcessWorkloadDetail Records
New field added: "ZoneName".
These two records provide Unix process information, and further enhancement has been added to display the name
of the Zone the process is running in. This is available on Solaris 10 systems with Zones configured.
Page 12 of 32
Issues Resolved
This section outlines any problems or issues that have been resolved for PROGNOSIS 9.1 with this Service Pack
release.
1. CR970
Description
This fixes an Automated Analyst crash when stopping an Availability Threshold condition pair. This occurs
when running a Threshold with two or more conditions and trying to stop an Availability Condition pair.
Affected Platforms: Windows, Linux, Solaris, AIX, HP-UX, HP NonStop
2. CR982
Description
PrognosisAutomationProblemSummary (PROBSUM) and PrognosisAutomationProblem (PROBLEM) entries
were not kept synchronised during scheduled cleanups and full file handling procedures. This could be seen
when PROBSUM records existed with no corresponding PROBLEM records.
3. CR1108
Description
Data collection into NonStop SQL databases does not work, this occurs in the following scenarios:
a) PROGNOSIS Database collector (SDBASE) cannot collect any records to a NonStop database if the
record contains a key field with OUT_LEN 0 (except for the collection of the JOBS record). In this
scenario, the collector may crash.
b) SDBASE stops collecting data into a NonStop SQL Key Sequenced database once a duplicate key error
occurred on an insert statement. This results in the collector halting its processing of new records.
Affected Platforms: HP NonStop
4. CR1033
Description
Under some failure scenarios, data in the NonStopJob record could be unreasonable (e.g. the
NonStopJob.RCVQLEN field). This is the result of collectors restarting, including the Disk Collector (STDC)
process. The restart of STDC causes the measurement to be restarted which in turn invalidates some data
held by the CPU collector.
5. CR1102
Description
The Transaction Management Facility Collector (IRTMFCOL) process crashes when PROGNOSIS tracing is
turned on. The WVLOG will display the message "SPI token value too long", this failure occurs when APPL2 is
specified for the TRACE_MODULE<n> in the process initialization file.
6. CR1119
Description
The Dispatch Manager used to send out email and pager alerts fails to reconnect to the Network Router
(IRNETRTR) process after the Network Router is restarted, meaning that the output of messages can be
halted. This scenario can be identified by messages in the WVLOG: "Command destination 'Dispatch
Manager' not available".
Release Notes
Page 13 of 32
7. CR1153
Description
The Automated Analyst crashes with an internal program error caused by an invalid state. This occurs when
the Tivoli console is not available for command destinations.
8. CR1156
Description
The Swap space values such as Swap Total field in the UnixSwapDevice record are incorrect on some Linux
systems. This affects all data collected that makes reference to Swap Memory space.
Affected Platforms: Linux kernels versions 2.4 and 2.6
9. CR1162
Description
Software Inventory has a problem with missing 'Product Version' and invalid paths. Not all products listed in
the Software Inventory Central Display and its associated drill-down Displays have 'Product Version' and 'Inst
Time' values.
The following two scenarios show symptoms that cause the Software Inventory collector to misreport data:
a) When process paths are invalid (e.g. those that have invalid characters such as "\?\", or missing directory
separator such as C:\WINDOWSSystem32).
b) The entries affected were those processes with command line parameters (e.g.
"C:\WINDOWS\System32\svchost -k DComLaunch") or process names missing the .exe extension or
process names containing system variables (e.g. %SystemRoot%).
Affected Platforms: Windows
10. PRN-1345
Description
Database Information (DB INFO) requests are non-functional when used from within the PROGNOSIS
NonStop requester interface (STATCOM) and the PROGNOSIS Database collector (SDBASE) application.
When requesting database properties (DB INFO) an error is returned and no relevant information pertaining to
the database is given.
11. CR1167
Description
When monitoring MQ Series Manager some fields may be populated with the empty value '****'. This
happens in the MqSeriesQueue and MqSeriesChannel records. The problem occurs when PROGNOSIS is
monitoring an MQ Series Manager that belongs to a cluster. In this situation the monitored Queue Manager
returns two sets of data messages for the same queue, the 'cluster queue' and 'local queue', and the collector
does not correctly merge the 2 sets of data.
12. CR1168 & CR1198
Description
The Disc Collector (STDC) crashes due to an overflow condition. This is the result of a high number of
processes that are started and stopped within a single Disk collection interval and when the process PINS are
greater than 255. The symptoms can be identified by any of the following entries in the WVLOG:
2007-12-05 13:59:09 00015005 STDC 01,241 TAL 00000 9.1.0
Arithmetic Overflow Trap - -2556 IA^PROC^JOBS^REC
2007-11-18 18:02:50 00015005 STDC 01,206 TAL 00000 9.1.0
Arithmetic Overflow Trap - -2638 UTL^MAKEÛSER^REC
2007-12-05 19:00:10 00015005 STDC 01,240 TAL 00000 9.1.0
Arithmetic Overflow Trap - -2469 UTL^MAKE^GROUP^REC
Page 14 of 32
13. CR1172
Description
On some occasions the NonstopSqlMeasureProcess (SQLPROC) record returns invalid data. This may
happen if SQLCI2 starts SQLESP processes for parallel queries. The Measure collector (STMEAS) will crash
when this occurs.
This can be identified when the following entries are seen in the WVLOG:
2008-01-16 11:11:01 00015005 STMEAS 00,321 IRTRAPS 00000 9.1.0
Arithmetic Overflow Trap - 8 JBL^PROC^MEAS^SQLPROC <- JB^PROC^MEASÎNTERVAL <-
J^PROC^TIMEOUT <- COL^WVMEAS^R000 <- main <- _MAIN
14. CR1174
Description
ATM ticket open, close and note persistence files (ATOP*, ATCL*, ATNT*) cannot be copied from one HP
NonStop system to another and then loaded successfully.
Also, if PROGNOSIS is shut down or the ATM Monitor process (ATMMON) terminates unexpectedly, then all
tickets are lost.
15. CR1179
Description
The Disc Collector (STDC) crashes due to an illegal address reference. This situation occurs when the disc
collector tries to report an error to the WVLOG. This can be identified when the following entries are seen in
the WVLOG:
Illegal Address Trap - 11 .GENERALÊRROR <- UTL^PROC^MEASÊRR <- .STOP^MEAS
<-UTL^PROCÎNTERVAL^COMPLETION <- J^PROC^TIMEOUT <- COL^WVDC^R000 <- main <-
_MAIN
16. CR1191
Description
The PROGNOSIS GUI crashes when sorting on a user-defined field. This occurs when tabular display data is
sorted on a numeric user defined field.
When display tabular data is sorted on a numeric user defined field, with at least one Where Clause condition
evaluating to a numeric value, and an empty non-numeric "Default" condition, the tabular sort code will try to
compare two values of different types.
Example: A display is created based on the NtProcess record and a numeric user defined field UserDef01 is
created with the following definitions:
Condition Text
------------------------------------------------------
1 PRIVATMB > 1 =NtProcess.PRIVATMB * 1024
2 Default
Affected Platforms: Windows GUI
17. CR1199
Description
The Network Router process crashes with an Illegal Address Trap error. This occurs when attempting to
replay a database using PROGNOSIS NonStop requester interface (STATCOM) and the database has not
been previously loaded into PROGNOSIS.
Release Notes
Page 15 of 32
18. CR1202
Description
Specific node names used in the license generator cause the PROGNOSIS server to fail the license parsing.
The PROGNOSIS server fails to start and the following message is logged to WVLOG:
2008-01-22 17:03:42 00004002 secmgrp 00920 irpromgr 9.1.0
001368 - Prognosis is not licensed for your system
19. CR1207
Description
The UnixProcess, UnixProcessWorkload and UnixProcessWorkloadDetail records give incorrect memory sizes
for some processes on AIX. This is seen in the following fields: MemorySizePages, MemorySizeMB,
VirtualMemorySharedMB and VirtualMemorySharedPages.
New Behaviour
The reporting of shared memory for AIX has been removed. MemorySizePages and MemorySizeMB fields no
longer include shared memory. An alternative source for this data will be investigated for a future release.
Affected Platforms: AIX
20. CR1213
Description
The PROGNOSIS Events Central Display only shows the first text token for events with multiple text tokens
(ZEMS^TKN^TEXT). This is seen in PROGNOSIS 9.1 and earlier versions. If multiple occurrences of
ZEMS^TKN^TEXT are present, all subsequent entries after the first are skipped.
The NonStop Event Management System (EMS) events or those processed from a compatibility distributor
($Z0) are unaffected by this problem (as they are already processed by PROGNOSIS Event Management
System collector (STEMS) using EMSTEXT).
New Behaviour
For EMS events that contain both a ZEMS^TKN^TEXT token and have a DSM format template defined,
PROGNOSIS will now show the text as formatted by the defined template. The contents of this formatted text
may not include the contents of the ZEMS^TKN^TEXT token(s). Previously, in this case, PROGNOSIS would
have shown the raw contents of the first ZEMS^TKN^TEXT token, without reference to the template.
21. CR1214
Description
The PROGNOSIS Communication Monitor (STCOMM) process crashes with arithmetic overflow. This can be
identified by entries in the WVLOG:
2007-11-05 16:34:31 00015005 STCOMM 13,661 TAL 00000 9.1.0
Arithmetic Overflow Trap - -2795 tci_config
22. CR1216
Description
When a PROGNOSIS Automated Analyst process terminates abnormally it may incorrectly leave
PrognosisAutomationProblem (PROBLEM) and PrognosisAutomationProblemSummaryOpen (PROBSUM)
entities in a non-closed state. The PROBSTAT field of the PROBLEM or PROBSUM records associated with a
stopped threshold or analyst rule is not set to CLOSED. This results in alerts based on PROBLEM or
PROBSUM records continuing to trigger after the associated threshold or analyst rule has stopped.
New Behaviour
All PROBLEM and PROBSUM entities are now set to 'CLOSED' when the related Automated Analyst process
terminates.
Page 16 of 32
23. CR1219
Description
Processes with object filenames that are longer than 24 characters in length in external formats
(<volume>.<subvolume>.<filename>) have some fields in their NonStopJob record incorrectly set. This
includes the process name, home terminal and swap file name.
Affected Platforms: HP Integrity NonStop
24. CR1221
Description
Extractor scripts that use 'run irtcload' may cause the NonStop command shell (TACL) to fail after some time.
An example of this is:
EXTRACT COMMAND (FSCOL, odsrvext, "run irtcload~;....", 60)
When the TACL process crashes a message similar to the following is written to the WVLOG:
2008-02-01 04:06:55 05292062 IREXTCOL 00,482 FSCRUNP 01121 9.1.0
Command execution error. run irtcload~;ir^cmdôsh echo 'mode mxcs;info server
*,detail;' ~| /usr/tandem/sqlmx/bin/mxci; -1 .
Affected Platforms: HP Nonstop
25. CR1222
Description
Alerts raised from a managed PROGNOSIS 8.5.0 node cannot be acknowledged. Attempts to Acknowledge,
Continue or Ignore an Alert raised from a PROGNOSIS 8.5.0 managed node fail. The Alert stays in the Alerts
Central Display even though it has been acknowledged.
26. CR1223
Description
Timestamp drifts from the system clock stop PrognosisCommandLog (CMDLOG) records being returned to a
threshold after the CMDSRV process has been running for several days. This occurs on new hardware
systems that have variable speed and multiple core processors.
After some period of time, views on records that come from IRGFSRV stop receiving records. These include:
PrognosisAutomationProblem, PrognosisAutomationProblemSummaryOpen,
PrognosisAutomationProblemSummaryOpen, PrognosisAutomationProblemSummaryClosed,
PrognosisCommandLog, PrognosisCommandOutput, PrognosisDispatchMgrCmdsOut,
PrognosisDispatchMgrCmdsIn, MpAvailabilityOutage, PrognosisDispatchManagerMessageQueue,
PrognosisDispatchManagerEventLog, TivoliEnterpriseConsoleLog.
27. CR1175 & CR1235
Description
The Disc collector (STDC) crashes due to an arithmetic overflow. This can be identified by the following entry
in WVLOG:
Arithmetic Overflow Trap - 8 .ADD^FILEMON^DISC^RATE <- UTL^PROC^MEAS^FILOP <-
UTL^PROC^MEASÎNTERVAL <- JB^PROCÊNDÔF^CYCLE <- J^PROC^TIMEOUT <-
COL^WVDC^R000 <- main <- _MAIN
This situation occurs when a file has been opened more than 32,767 times during a disc collector interval and
that file is monitored by the MONITOR statement in the DISC configuration.
New Behaviour
The Opens field of the NonStopFileDetail record for a file shall show "****" for a disc collector interval when that
file has been opened more than 32,767 times during the interval.
Release Notes
Page 17 of 32
28. CR1236
Description
The Measure collector (STMEAS) crashes due to an arithmetic overflow. This can be identified by the
following entry in WVLOG:
2008-02-07 18:00:35 00015005 STMEAS 02,247 IRTRAPS 00000 9.1.0
Arithmetic Overflow Trap - 8 JBP^PROC^MEASÔSSCPU <- JB^PROC^MEASÎNTERVAL <-
J^PROC^TIMEOUT <- COL^WVMEAS^R000 <- main <- _MAIN
This situation is caused by the Measure subsystem returning invalid data for the OSSCPU measure entity.
New Behaviour
FileSystemDirtyCacheBlocksAverage field of NonStopMeasureOssCpu record shall show "****" if measure
returns invalid data for the corresponding field.
29. CR1239
Description
The Availability monitoring of multi-host applications always appears DOWN. This situation occurs when
Applications or other entities that can be monitored depend on the state of other entities on remote machines.
An example of this configuration is:
APPLICATION ADDAPP ( "Remote Prognosis", "\REMOTE_MACHINE.Prognosis" )
This situation can be identified in the IRAVCOL (Availability Monitor process) trace output (if enabled) with
similar entries in the log file:
"can't route on new session CXpMsgMgr::SessionMsgProcess \MY_HOST.AVCOL"
30. CR1298
Description
The PROBSUM record has corrupted fields when managing PROGNOSIS 8.5 nodes. This causes the Alerts
Central Display to not display alerts from PROGNOSIS 8.5 (and earlier) servers.
31. CR1303
Description
IRWASP does not use the Base-URL for the raw reports. Use of the 'Base-URL' directive in the WWW static
configuration is ignored by the PROGNOSIS Web Interface. This means that the report files fail to load if they
are not located in the default folder. If moved, it is not possible to re-configure the 'Base-URL' folder.
32. CR1326
Description
Added support for PROGNOSIS to monitor transient processes for Linux systems running the kernel version
2.6.9-55.0.12.
Affected Platforms: Linux kernel 2.6
33. CR1328
Description
In Automated Analyst, a secondary rule which calls another rule may fire a varying number of times. After
starting a secondary rule, its actions should execute for only one interval of data, once for each row matching
the associated Where Clause. This behaviour is broken if the secondary rule calls another secondary rule
(contains "start rule ... wait"). The caller may execute more times than expected.
New Behaviour
Secondary rules declared as "close_when_off" now close when all rows that first triggered the rule are no
longer returned by the Where Clause.
Page 18 of 32
34. CR1336
Description
The Network Router (IRNETRTR) may crash when it receives packets from a source other than another
PROGNOSIS process.
The IRNETRTR process terminates unexpectedly and the WVLOG may contain an error similar to the
following:
2008-04-29 12:34:56 00004000 upic 02222 irnetrtr 8.5.0 012844
- Internal program error - C++ New Failure
The problem occurs when a non-PROGNOSIS source connects to the TCP/IP port used by PROGNOSIS, and
sends a packet with a correct PROGNOSIS 'envelope' header and an incorrect length field.
The only known example of this happening is the NESSUS vulnerability scanner being used to 'attack'
PROGNOSIS via TCP/IP.
35. PRN-1428
Description
The PROGNOSIS Command Line utility (IRCMD) reports 'error 12' opening file $RECEIVE when running
PROGNOSIS Fax utility (IRFAX) from the PROGNOSIS GUI. This situation can be identified by entries in the
WVLOG:
2008-05-27 15:14:52 00001009 IRCMD 00,823 IPCIC 00473 9.1.0
Unable to open $RECEIVE, file error - 12
The result of this error is that information on running databases, analysts and thresholds are missing from
IRFAX report.
If you RUN GOIRFAX manually from a NonStop command shell (TACL) session then this problem does not
occur.
36. CR1361
Description
The VMware Record Definitions are incorrect, the following two records have the wrong ID_LENGTH.
* VP_VDISP (VMwareGuestDiskPerformancePerDisk)
* VP_HDISP (VMwareHostDiskPerformancePerDisk)
The record key is unique but contains too many fields. This will not affect textual displays of these records but
will affect graphical displays, where gratuitous lines will be seen, one for each key in the record.
Affected Platforms: Linux 2.6 with VMware
37. PRN-1
Description
When Automated Analyst crashes it may incorrectly leave PROBSUM and PROBLEM entries in non-closed
state. This will cause any Alerts that are based on the non-closed state of
PrognosisAutomationProblemSummaryOpen or PrognosisAutomationProblem to remain persistent.
Release Notes
Page 19 of 32
38. PRN-29
Description
There is no log entry indicating that PROGNOSIS failed to generate a new prgnrec.dld file, nor does
PROGNOSIS report the underlying access error. This complicates the diagnosis and manual rectification of
the underlying file access errors. This problem will inhibit the PROGNOSIS GUI from receiving the correct
Record Definition file.
Affected Platforms: Windows, HP NonStop
39. PRN-112
Description
When using space-suppressed fields in the Automated Analyst, the previous functionality was to replace an all-
spaces field with the keyword 'unknown'. This change removes that behaviour, leaving the field empty.
40. PRN-296
Description
The Extractor does not correctly deliver data contained in the log files that are being scraped by the extractor
script.
The extractor cannot read a log file if:
- It does not exist when the extractor configuration is started.
- It is renamed and replaced with a log of the original name.
- It has been purged of all data.
41. PRN-316
Description
By restarting a PROGNOSIS static configuration containing a SET CPU directive, named processes may be
stopped and restarted even when this is not required.
In the PROGNOSIS static configuration SET CPU (IRNETRTR, <n>) regardless of whether or not the Network
Router (IRNETRTR) is already running on CPU <n> could elicit an unnecessary shutdown and restart of the
Network Router.
42. PRN-1409
Description
Performance information is missing from the NonStopFileDetail record. The fields ReadsCachePerSecond,
WritesCachePerSecond,ReadsPhysicalPerSecond, WritesPhysicalPerSecond and BlockSplitsPerSecond
showed as 0 in the NonStopFileDetail record. This was caused by a problem introduced in 9.1 where
DISCOPEN data was not correctly requested from the MEASURE subsystem. The absence of this data
caused the fields not to be set.
43. PRN-435
Description
The 'log at most' and 'log after' threshold properties are sometimes not saved correctly. This problem relates
to GUI properties when reverting from custom values to default values.
44. PRN-688
Description
The Stand-in Transactions Display in the ATM Transaction Dashboard shows no data. When the legend
location is user defined and screen resolution is not standard the display behaves unpredictably.
Page 20 of 32
45. PRN-781
Description
NonStop Link Monitor's (LINKMON) appear in the "Unavailable TCPs" window of the Pathway Problems
Display. This was due to an invalid Where Clause which incorrectly included LINKMON data.
46. PRN-869
Description
To encourage the use of RUN STOPPRG to stop PROGNOSIS an informational message has been added
when running the 'obey stopwarm' command.
New Behaviour
The 'obey stopwarm' will print the following message:
==* This obey file is deprecated in this release of Prognosis. Please use *
==* RUN STOPPRG to stop Prognosis. Refer to the Prognosis documentation for *
==* more details. *
47. PRN-876
Description
Some Transaction Surveillance (TSV) GUI displays select more fields than required (sometimes all fields),
causing unnecessary network and GUI processing. BASE24 and CONNEX Transaction surveillance displays
have been modified to rectify this problem.
48. PRN-900
Description
The Transaction Surveillance (TSV) number of Exceptions in the BASE24 Central Display shows the number
of exceptions raised in the last minute. In most cases, the number of Exceptions raised during the last minute
is 0.
In order to show useful data, the total number of outstanding exceptions are shown. In addition to this the Last
Exception time is also shown.
49. PRN-988
Description
If an exception record is raised for a file with more than one problem only one reason is shown, e.g. file is full
and cannot allocate more extents due to disk space issues.
New Behaviour
If an exception record is raised for a file with more than one exception, all reasons will be shown.
50. PRN-1006
Description
When the transient process catcher module is enabled, the exit time and elapsed time fields sometimes show
the wrong values. The values are out by 49 days 17 hours (2^32/1000 seconds).
This situation is known only to be visible with kernel module versions between 2.5.60 and 2.6.9.
Affected Platforms: Linux
Release Notes
Page 21 of 32
51. PRN-1062
Description
Calculated fields incorrectly show a syntax error when supplied with empty (****) data. If a calculated field
receives empty data the result of the expression will result in a syntax error.
52. PRN-1080
Description
After running the CLUSENAB script to enable NonStop cluster monitoring, subsequent starts of the
PROGNOSIS configuration will receive the following errors:
ERROR: INVALID MAX-MEASURES PARAM
Failed to reparse Prognosis configuration
This occurs if the string "MAX-MEASURES" is present in a commented out line in the PROGNOSIS
configuration prior to the CLUSENAB script being run.
New Behaviour
Previously, configuration changes were applied to the install time configurations and would not take effect until
the next PROGNOSIS restart. Now, changes are made to the currently active configurations and are applied
immediately, without a PROGNOSIS restart.
53. PRN-1092
Description
When the Last 31 Days link is selected from the NonStop Storage Central Display the subsequent Disk Space
Last 31 Days Display has the grid lines missing from the 'Disks with Least Free Space' window.
54. PRN-1129
Description
PROGNOSIS may treat a non-existent process as a live process. If PROGNOSIS tries to stop that process, it
could cause a processor halt. This has been observed on a processor halt when PROGNOSIS was restarted
after it had been shutdown.
55. PRN-1131
Description
It is not possible to reload the transient process kernel module (also known as the PROGNOSIS module)
following a system reboot. The un-installation of the PROGNOSIS module ("enableprogmodule -u") fails and
leaves the module in an unknown state. Future attempts to install the PROGNOSIS module will also fail.
When this situation occurs, the following message will appear after attempting to re-install the PROGNOSIS
module: "already installed".
Affected Platforms: Solaris
56. PRN-1133
Description
For HP NonStop the Expand Processes Display (accessed from NonStop CPU and Memory Central by
selecting the ServerNet Central link and then the Expand System and Lines link) shows no data. Data is
retrieved from the wrong node and 'DATA SOURCE IS NOT AVAILABLE' error is reported.
Page 22 of 32
57. PRN-1398 & PRN-1451
Description
The PROGNOSIS Log file viewer (IRLSTLG) truncates PIN numbers reported in the WVLOG to 3 digits. When
the PIN of a process that reports a message to the WVLOG is longer than 3 digits, the PIN data is truncated in
the log message and only the first 3 digits are printed.
Example: The Process Manager program was running with PIN 3247 on the second CPU and it reported the
following WVLOG message as listed by IRLSTLG:
2008-05-12 20:25:58 00001058 IRPROMGR 02,324 scnfmgrp 01191 9.1.0
Configuration started. Configuration Prognosis started by user ir.prgnosis
from node \NSKNODE.
58. PRN-1135
Description
Most of the fields of the NonStopOssFileSystem record are empty. This causes graphs to be missing in the
'Fileset Space - % Used' window of the OSS Performance Display.
59. PRN-1136
Description
All processes in the NonStopJob record show a RECV QLEN of 0. This is the result of changed behaviour in
the Operating System for one of the system calls.
60. PRN-1139 & PRN-1354
Description
Improvements to PROGNOSIS Fax utility (IRFAX) output.
New Behaviour
The Windows diagnostics and registry dump sections of the IRFAX are now converted to ASCII (from
UNICODE).
The applied patch information is included.
PrognosisConnection information is included as well as PrognosisNode information from all nodes.
Dump the configuration of any running Analyst/Thresholds and DBs (on Windows, Unix and Linux, the
dumping of databases must be enabled with the -D command line argument).
Automated email functionality disabled by default
61. PRN-1140 & PRN-1404
Description
Database Auto-Summarisation does not properly handle the lag for "EVERY <x> <unit>" jobs where the every
interval is less than or equal to the auto- summarisation run interval. In this scenario, the jobs get processed
only once per day.
Affected Platforms: Windows, Linux, Solaris, AIX, HP-UX
62. PRN-1141
Description
PROGNOSIS for ATM & POS has two similar sets of Transaction Surveillance (TSV) database collection GUI
documents. One located under 'Transaction Surveillance -> Database Configurations' and one under
'Transaction Surveillance -> Reports -> Database Configuration'. This duplication is not needed.
Release Notes
Page 23 of 32
63. PRN-1144
Description
In the NonStop Alerts Threshold, the NSK: Kernel Swap File condition contains the event message "Kernel
Managed Swap File has exceeded its threshold at @EVENT.TIME@".
The "@EVENT.TEXT@" field needs to be added to this message. The new message is:
"Kernel Managed Swap File has exceeded its threshold at @EVENT.TIME@ -
@EVENT.TEXT@".
This provides greater detail as to the actual cpu/swapfile problem.
New Behaviour
The n ew event message will also provide greater detail as to the actual cpu/swapfile problem.
For example;.
KMSF TOTAL SWAPSPACE UTILIZATION IN CPU cpu: swapspace%
KMSF threshold exceeded for file: swapfile (threshold %)
Extent size: extent-size disk pages
Max extents:
File size reserved: file-size-reserved MB
Total file size : total-file-size MB
64. PRN-1146
Description
Images and layout of the PROGNOSIS Web Session Recorder have been updated to match the current
branding of PROGNOSIS.
65. PRN-1147
Description
Some PROGNOSIS documentation shortcuts are missing from the Windows Start menu.
The Start menu shortcuts are missing in the 9.1 PROGNOSIS for the following files:
'User Guide-ATM & POS.pdf'
'Records Guide-Short Names.pdf'
'Records Guide-Long Names.pdf'
66. PRN-1148
Description
The Dispatch Manager does not correctly process SMTP server addresses that contain both the TCP/IP
process name and the IP address, e.g. irnetrtr:192.168.0.1
Affected Platforms: Windows, HP NonStop
67. PRN-1149 & PRN-1323
Description
Unnecessary messages are logged to NonStop Event Management System (EMS) whenever an extractor
script using ir^cmdôsh is run. These include blank EMS messages and EMS messages containing only a $.
An example of this Extractor configuration is:
EXTRACT COMMAND (FSCOL, odsrvext, "run irtcload~;ir^cmdôsh echo 'mode mxcs;
info server *,detail;' ~| /usr/tandem/sqlmx/bin/mxci", 60)
Page 24 of 32
68. PRN-1156
Description
The time format when exporting to CSV (Comma Separated Values) databases was inconsistent with Microsoft
Excel.
69. PRN-1157
Description
The Disk File Exceptions (Network) Display correctly has the node defined as "Entire Network", but the flag to
NOT inherit the node from the calling document has not been selected. Similarly, in the Disk File Exceptions
(File full, Extents, Index levels) Display, the window showing information for the network should also be flagged
to NOT inherit the node from the caller. This results in missing data from the Displays.
70. PRN-1162
Description
The display 'Withdrawals - Approved Stand-in Transaction by Issuer' under 'Trouble Shooting Online ->
Applications -> PROGNOSIS for CONNEX -> ATM Transaction Manager -> ATM Drill Downs' is using wrong
transaction code in the Where Clause, it should be '01' and not '00'.
71. PRN-1163
Description
A PROGNOSIS AVAILABILITY Configuration with a "THRESHOLD ADDTHRESHOLD" statement configured
with an initial state of UNDEFINED causes the Configuration to fail. A GUI event error of "Invalid Threshold
entity entry...Failed to start AVAILABILITY configuration." will occur.
New Behaviour
The Threshold Entity 'Undefined_State' will now display the empty string "****". Additionally the
'Hour/Today/Yesterday % Up' will display the empty string "****" and Last Change will be blank.
72. PRN-1169
Description
When monitoring a WebLogic 8.1 Web Application Server, PROGNOSIS periodically requests some
information about the server. It appears that WebLogic 8.1 on Solaris has a problem with this as whenever
WebLogic is requested to provide ClusterRuntimeMBean it generates an exception:
Error (1): java.lang.NullPointerException
Any of the following scenarios can create this condition:
Browser has been connected to the 'irwasmon' and the request
"http://ip_addr:7001/irwasmon/data?id=server" is issued.
PROGNOSIS is running (configured to monitor the WebLogic) and "J2EE Central" is one of the displays on
the GUI connected to the PROGNOSIS Solaris server.
New Behaviour
Since the exception is caused by invalid data from the WebLogic application, the 'ClusterName' field will be
returned as blank on Solaris 10 systems.
Affected Platforms: Solaris 10
Release Notes
Page 25 of 32
73. PRN-1173
Description
The VMware collector returns no data on Linux systems lacking a 32-bit libz library. In this situation PERL fails
to load with the error:
"XML::LibXML::Common: libz.so.1: cannot open shared object file".
The VMware collector returns no data when this occurs. Running the 'testallpvm' script shows an error
indicating that libz.so.1 cannot be found.
Affected Platforms: Linux 2.6 with VMware
74. PRN-1181
Description
Added support for S7800B, S86100, NS1200, NS3200AC, NS14200 and NS16200 CPU types. Various
programs report to the WVLOG and NonStop Event Management System (EMS) files:
"Unknown CPU Type detected. The current license may be invalid."
In this situation the PROGNOSIS server will also shut itself down with the error "Prognosis is not licensed for
your system" unless a class 4 license is issued for S-series and class 200 license is issued for Integrity
system.
75. PRN-1193
Description
Within Virtualization Manager, the variable used to drill-down into the Analysis Central Display is incorrect and
then breaks the link to the VM-Analysis Central Display.
76. PRN-1200
Description
The PROGNOSIS Database process fails to connect to the Network Router (IRNETRTR) after about 3 days of
processing. This situation is reported in the WVLOG with entries similar to: "unable to connect to irnetrtr due to
connection timeout"
77. PRN-1204
Description
Under the 'Applications -> PROGNOSIS for BASE24' folder path there are two similar sets of GUI documents,
'POS Transaction Manager' and 'POS Transaction Manager'. This duplication is not needed.
78. PRN-1206
Description
In the threshold condition, "OSS: Fileset Filling", the current event message:
"Fileset @OSSFLSYS.FSETNAME@, @OSSFLSYS.MNT_NAME@ is < @OSSFLSYS.AVLUSED%@
EMPTY."
does not provide the correct data for the purpose, this has been changed to:
"Fileset @OSSFLSYS.FSETNAME@, @OSSFLSYS.MNT_NAME@ is < @OSSFLSYS.AVLFREE%@
EMPTY."
Page 26 of 32
79. PRN-1215
Description
The PROGNOSIS for ATM & POS Ticket Manager fails to close the corresponding ticket when a reported fault
is rectified. Also, when the PROGNOSIS Ticketing Collector (IRATMMON) process restarts after shutdown,
the Ticket Manager generates duplicate tickets.
80. PRN-1220
Description
OSS Display headings incorrectly use '#NodeName' instead of '<node>'. This results in the following Displays
to show either 'Unknown' or an incorrect node name:
OSS Process Started by This Ancestor Display,
OSS Name Server Usage Display,
OSS Inodes Display,
OSS All Fileset Details Display,
OSS Guardian Infrastructure Display.
81. PRN-1221
Description
The OSS Performance Monitor Display under 'NonStop > Trouble Shooting Online > OSS Performance'
includes an OSS CPU Usage graph. This graph has a fixed scale of 0 to 100. This should not be a fixed scale
as when there are several CPUs each with low usage, it is difficult to differentiate between them on the graph.
82. PRN-1230
Description
The PrognosisNode and MpSystem records return the wrong architecture on Linux Itanium servers. The fields
MpSystem.CPU_TYPE, MpSystem.CPU_DET, PrognosisNode.HWDESC, PrognosisNode.HWTYPE resolve
to the wrong values on Linux Itanium kernels.
On an Itanium 2 with an ia64 Linux kernel the following values are shown:
MpSystem.CPU_TYPE : 32
MpSystem.CPU_DET : GenuineIntel 32 1397.00 MHz
PrognosisNode.HWTYPE : 2
PrognosisNode.HWDESC : Intel x86
On other Linux kernels the MpSystem.CPU_TYPE field does not always correctly resolve to a string. A
numeric value is shown if the string length of the model field returned by /proc/cpuinfo is longer than 1
character.
New Behaviour
On an Itanium 2 the following values are now shown:
MpSystem.CPU_TYPE : Itanium 2
MpSystem.CPU_DET : GenuineIntel Itanium 2 1397.00 MHz
PrognosisNode.HWTYPE : 12
PrognosisNode.HWDESC : Itanium (Intel)
Affected Platforms: Linux on Itanium CPU Systems
83. PRN-1251
Description
The default Where Clause from the "Current SQL Statements" window at the bottom of the NonStop - SQL
Active Statements Display is inadequate and can cause the PROGNOSIS GUI to crash. It should be
"CALLRATE > 0 OR DISCREAD > 0 OR LOCKWAIT > 0 OR RECACCES > 0 OR SORTRATE > 0".
Release Notes
Page 27 of 32
84. PRN-1252 & PRN-1353
Description
This enhancement supplies diagnostic data for banking products, such as BASE24 and CONNEX, as part of
the existing PROGNOSIS Fax utility (IRFAX) report. These include details of log reader processes, configured
LGWARM files, contents of the IRTSVCOI file and information regarding current/closed/unloaded log files.
85. PRN-1254
Description
The Intelligent Network Manager Collector (IRHLRCOL) returns no data after being shut down and restarted.
The collector fails and crashes during startup when reading the STSUM file.
86. PRN-1261
Description
The SnmpAgents record was not licensed in the 9.1 release. The SnmpAgents record is now available for use
with the "SNMP Query" license.
87. PRN-1283
Description
The Network Router (IRNETRTR) crashes when an unsolicited error is sent from an PROGNOSIS 9.1 server
to any earlier PROGNOSIS server version.
88. PRN-1258
Description
A new Display is needed to identify PROGNOSIS servers with 9.1.0 Service Pack 1 installed.
New Behaviour
A new Display has been created which can be accessed from the PROGNOSIS Patches Display and the
PROGNOSIS Versions Display. This new Display shows the following data:
1) All PROGNOSIS servers with 9.1.0
2) All PROGNOSIS servers with 9.1.0 SP1 installed
89. PRN-1025, PRN-1134, PRN-1137, PRN-1259 & PRN-1349
Description
The MQ Series displays need to append new fields to monitor levels for Queue Managers and Channels.
New Behaviour
New fields MONQ and MONCHL have been added to indicate the monitoring levels for Queue Managers and
Channels respectively. These fields appear on the Queue Mgr Details Display. They also appear in the MQ -
Channels Display and the MQ - Queues Display as columns 'Ch Monitor' and 'Q Monitor Level' respectively.
The overall packaging of 'MQ Series' was updated and renamed to 'WebSphere MQ'.
The newly appended MONQ and MONCHL fields do not work on HP NonStop systems because they are only
implemented on MQ Series Version 6.0 and above which is currently not available on HP NonStop.
Page 28 of 32
90. CR1444
Description
VMware Guest Central Windows and Linux CPU utilization graph were incorrectly configured as Line-Line.
This resulted in data plotting against the incorrect axis and incorrect data appearing.
91. PRN-1292
Description
The Availability process crashes continuously after tracing is enabled on Solaris. The process is unable to
start.
Affected Platforms: Solaris
92. PRN-1308
Description
The NonStopAlerts threshold has 'Nodes to Run On' set incorrectly and has been replaced with
'#DefaultNode'.
93. PRN-1309
Description
The RespCode field in the Base24AtmTransactionSummary (B24ATM) record needs to be increased to 3
digits. In PROGNOSIS 9.1 the log reader (trawler) message has been changed to a standard message format
which is used by both Transaction Manager and Transaction Surveillance. The Response Code in the
standard message is obtained from TLF.AUTH.RESP^CDE^R.RESP^BYTE^2, and is mapped to B24ATM
record's RespCode field by default.
New Behaviour
Base24AtmTransactionSummary.RESPCODE will show a 3-digit response code. The default treatment of the
"Approved", "Denied" and "TimedOut" is overridden by "Response Codes" statements in the B24ATM static
configuration. The active B24ATM static configuration and CNFb24AT file have the following changes:
a) A new line of Map Field statement will be added Map Field ( *, Base24AtmTransactionSummary,
CUSTRESP, RESPCODE )
b) The original comment lines below will be removed and replaced with new comment lines in c)
! Response Field ( <source-name>, RESPCODE )
! Response Codes ( <source-name>, Approved, 01,02,03,04,05,06,07,08,09 )
! Response Codes ( <source-name>, Timedout, 13 )
c) New comment lines will be added
! Response Field ( <source-name>, CUSTRESP )
! Response Codes ( <source-name>, Approved, 000,001,002,...,007,008,009 )
! Response Codes ( <source-name>, Denied, 050,051,052,...,056,057,058,059 )
! Response Codes ( <source-name>, Denied, 060,061,062,...,067,068,069,070 )
! Response Codes ( <source-name>, Timedout, 113 )
d) Response Field and Response Codes statements, if not previously configured will be configured as
below.
Response Field ( *, CUSTRESP )
Response Codes ( *, Approved, 000,001,002,003,004,005,006,007,008,009 )
Response Codes ( *, Denied, 050,051,052,053,054,055,056,057,058,059 )
Response Codes ( *, Denied, 060,061,062,063,064,065,066,067,068,069,070 )
Response Codes ( *, Timedout, 113 )
Release Notes
Page 29 of 32
94. PRN-1318, PRN-1442, PRN-1453 & PRN-1418
Description
Some displays in the 'User Interface -> Knowledge -> Web Publishing -> NonStop -> NonStop Cluster' still
have '#DefaultNode' instead of '#NonStop Cluster', causing web reports to be empty. PROGNOSIS Node view
in the 'NonStop Cluster' database had 'Node name' set to a fixed node, this has now been changed to the
'#NonStop Cluster' Nodegroup. Display titles in 'NSC CPU Performance Details' report now refer to CPU
instead of Node. 'NonStop Cluster Disk Space' database now collects data at 23:00 hours instead of 00:00
hours. Also 'User Interface -> Knowledge -> NonStop -> Trouble Shooting Online -> CPU & Memory ->
Database Replay -> Performance Today.dpy had node incorrectly set.
95. PRN-1321
Description
When the Transaction Surveillance (TSV) BASE24 user defined field token id included quotes (e.g. FLD1 =
TOKEN("Q2",STRING(0,3)) ), the log reader would fail with the following message: "StartUp Message error -
log file date not in order"
96. PRN-1322
Description
When replaying data using the following display 'User Interface -> Knowledge -> Web Publishing -> NonStop -
> NonStop Cluster -> NSC Disk Performance', the GUI would display the following message:
"DBASE PROCESS TERMINATED UNEXPECTEDLY..."
This was due to one of the windows requesting excessive data, causing the GUI message queue length to be
exceeded.
97. PRN-1339
Description
On slow systems, the PROGNOSIS Command Line Viewer (IRCLVIEW) operations in the PROGNOSIS Fax
utility (IRFAX) that retrieve PrognosisViewUsage, PrognosisNode, PrognosisStatus, and PrognosisLicense
information can timeout. When this occurs, there will be information missing from IRFAX.
An error is received similar to the following:
":IRSEG.1:IR^RUN.1 ERROR: Error executing$DEVTST.S91B.IRCLVIEW ABEND"
98. PRN-1425
Description
Notes added via the standard packaging command button should show the logon ID in the 'UpdatedBy' field to
indicate who added the note.
99. PRN-1411
Description
From the Capacity Planning Display, if any period link (yesterday, etc.) is clicked from 'today', the database
period or interval is not refreshed. In this situation the graph is only partially populated for any periodic reports.
Page 30 of 32
100. PRN-1356
Description
Updating PROGNOSIS configuration with the AUTO-INV HARDTIME (hh:mm) option causes the Process
Manager to crash.
101. PRN-1359
Description
When AUTO-INV Hardware is turned ON while running on a K-Series server, the PROGNOSIS Event
Management System Collector (STEMS) starts a NonStop command shell (TACL) to interface with NonStop
Tandem Maintenance and Diagnostic System (TMDS) to collect hardware information. This TACL process may
crash, and if it does then STEMS will retry after 24 hours, starting many TACL processes one after the other. In
this scenario, the STEMS process stops sending new events after 24 hours.
Affected Platforms: HP NonStop on D series
102. PRN-1368
Description
The PROGNOSIS Ticketing collector (IRATMMON) process crashes whenever the Network Router
(IRNETRTR) stops and restarts.
103. PRN-1381
Description
PrognosisAutomationProblem records do not generate PrognosisAutomationProblemSummaryClosed records
if the action for the Analyst or Threshold requires a response from the Dispatch Manager.
104. PRN-1382
Description
The descriptions for fields in the NonStopLoadBalancingScore are incorrect.
Original field description: "The load balancing score for cpu usage. A score of 100 indicates the load is
perfectly balanced across the nodes in the cluster. This score is calculated as 1 minus the relative standard
deviation............."
Has been updated to: "The load balancing score for cpu usage. A score of 100 indicates the load is perfectly
balanced across the nodes in the cluster. This score is calculated as 100 minus the relative standard
deviation............."
105. PRN-1391
Description
The NtCpuSystem record is generating incorrect data, the metrics provided are valid for single CPU systems
but do not handle multiple core processors.
106. PRN-1334
Description
The local Availability collector may crash if the customer topology is configured for eleven or more nodes that
are dependant upon the local Availability Applications. There is a fixed design limit of ten remote nodes per
Application.
New Behaviour
A warning message is logged to the local WVLOG when an 11th remote Application attempts to depend upon
the same local Application as ten other remote Applications.
Release Notes
Page 31 of 32
107. PRN-1469
Description
Some pre-packaged reports using the NonStop Troubleshooting database do not replay data for the complete
time frame such as, today, yesterday, etc.
Affected Platforms: Windows for HP NonStop

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