MIDTERM EXAMINATION 2010 - 3

CS507- Information Systems

Time: 60 min Marks: 40

!estion No" 1 # Mar$s" 1 % - &'ease ()oose one
Information s)o!'* +e tai'ore* in a((or*an(e ,it) t)e or-ani.ation/s (!'t!re an*
str!(t!re0
Tr!e
False
&-"13
Information should be tailored in accordance with the organizations culture and structure.

!estion No" 2 # Mar$s" 1 % - &'ease ()oose one
T)e information from t)e system not !se* for (ontro' 1!r1ose (a''e*--------------------
O1en 'oo1 system
Closed loop system
Open end System
&-"20 7..! Open"#oop System
$he determinant factor is in an open loop system is that the information from the system not
used for control purpose

!estion No" 3 # Mar$s" 1 % - &'ease ()oose one
A system is a -ro!1 of ------------------------------t)at are inte-rate* ,it) t)e (ommon
1!r1ose of a()ie2in- an o+3e(ti2e0
Information
%ata Sets
E'ements
&-"20 A system is a -ro!1 of e'ements t)at are inte-rate* ,it) t)e (ommon
1!r1ose of a()ie2in- an o+3e(ti2e0

!estion No" 4 # Mar$s" 1 % - &'ease ()oose one
5it) a ----------------*e(ision en2ironment6 t)ere is t)e 1ossi+i'ity of )a2in- 2ery
7!i($ an* 2ery a((!rate fee*+a($ on t)e *e(ision 1ro(ess0
C'ose*-'oo1
Open"loop
Closed System
&-"28 &ith a closed"loop decision en'ironment( there is the possibility of ha'ing 'ery )uic*
and 'ery accurate feedbac* on the decision process.
!estion No" 5 # Mar$s" 1 % - &'ease ()oose one
T)e *e1artmenta' str!(t!res are --------------- in +an$in- an* 9nan(ia' se(tor0
Di:erent
Same
+i,ed
&-"47 1301 ;inan(ia' Se(tor $he departmental structures are di-erent in ban*ing and
.nancial sector.

!estion No" 8 # Mar$s" 1 % - &'ease ()oose one
Information +y itse'f is 1ro2in- to +e t)e most (riti(a' reso!r(e for or-ani.ations0
Tr!e
False
&-"57 1403 IT De1artment Information by itself is pro'ing to be the most critical resource for
organizations.

!estion No" 7 # Mar$s" 1 % - &'ease ()oose one
&'ans 1ro2i*e a *ire(tion +!t not frame,or$ for a(tion0
Tr!e
False
&-"87 /lans pro'ide a direction and framewor* for action.

!estion No" < # Mar$s" 1 % - &'ease ()oose one
&rototy1in- is t)e 1ro(ess of 7!i($'y 1!ttin- to-et)er a ,or$in- mo*e' in or*er to
test 2ario!s as1e(ts of t)e *esi-n to -at)er ear'y !ser fee*+a($0
Tr!e
False
&-"<= 2102 &rototy1in-
0/rototyping is the process of )uic*ly putting together a wor*ing model in order to test 'arious
aspects of
the design to gather early user feedbac*.1

!estion No" = # Mar$s" 1 % - &'ease ()oose one
De(ision ma$in- is t)e (o-niti2e 1ro(ess of se'e(tin- a (o!rse of a(tion from amon-
m!'ti1'e a'ternati2es"
Tr!e
False
&-"5=
%ecision ma*ing is the cogniti'e process of selecting a course of action from among multiple
alternati'es.

!estion No" 10 # Mar$s" 1 % - &'ease ()oose one
T)e 1ro(e*!res to fo''o, ,)en *e(ision is nee*e* (an +e s1e(i9e* in a*2an(e
$rue
False
!estion No" 11 # Mar$s" 1 % - &'ease ()oose one
Com1anies are in2estin- in *ata-*ri2en *e(ision s!11ort a11'i(ation frame,or$s to
)e'1 t)em res1on* to
Changing mar*et conditions
Customer needs
$234
F5#S4
!estion No" 12 # Mar$s" 1 % - &'ease ()oose one
>oar* of Dire(tors are e'e(te* from ???????????
Customers
Share holders
4mployees
!estion No" 13 # Mar$s" 1 % - &'ease ()oose one
In ?????? sty'e mana-ers a''o, em1'oyees to ta$e 1art in *e(ision ma$in-0
5uthoritati'e
+i,ed
Demo(rati(
&-"12
40202 &arti(i1ati2e
In a Demo(rati( style( the manager allows the employees to ta*e part in decision"ma*ing6

!estion No" 14 # Mar$s" 1 % - &'ease ()oose one
C'ose* System *e1en*s on ?????????? an* *ata0
Interna' reso!r(es
4,ternal resources
/rocedures.
&-"24
&hen we refer to a closed system we tal* of a system that is dependant on internal resources
and data for decision ma*ing rather than e,ternal en'ironment.

!estion No" 15 # Mar$s" 1 % - &'ease ()oose one
T)e s1ira' mo*e' em1)asi.es t)e nee* to -o +a($ an* reiterate ear'ier ste1s a
n!m+er of times as t)e 1ro3e(t 1ro-resses0
Tr!e
False
&-"<<
$he spiral model emphasizes the need to go bac* and reiterate earlier steps a number of times
as the pro7ect progresses.

!estion No" 18 # Mar$s" 1 % - &'ease ()oose one
System ana'ysis (reates t)e !n*erstan*in- an* 'ays o!t t)e ne(essary
re'ations)i1s t)at ,i'' assist in *e9nin- a so'!tion to t)e 1ro+'em or t)e *esi-n of
t)e 1ro1ose* soft,are t)at ,i'' meet t)e !ser nee*s0
Tr!e
False
&-"=2
System analysis creates the understanding and lays out the necessary relationships that
will assist in de.ning a solution to the problem or the design of the proposed software that
will meet the user needs.

!estion No" 17 # Mar$s" 1 % - &'ease ()oose one
Information re7!irements $ee1 2aryin- in a((or*an(e ,it) Si.e of or-ani.ation6
its str!(t!re0 Is it tr!e@
8o
Aes
&-"8
204 Or-ani.ation B Information Re7!irements
Organizations ha'e 'arious attributes which distinguish them from each other. 8o two
organizations are similar in all respects. $here ha'e to ha'e certain distincti'e lines *eeping
them uni)ue from each other. Information re)uirements *eep 'arying in accordance with
Size of organization
Its structure
$he Culture it follows
%ecision +a*ing Structures
Interested parties both internal and e,ternal

!estion No" 1< # Mar$s" 1 % - &'ease ()oose one
A((o!nts s)o!'* )a2e a (ontro' o2er 2ario!s re(or*in- 1oints in t)e entire 1ro(ess
from 1ro(!rement to 9nis)e* -oo*s store room0
Tr!e
False
&-"55
A((o!nts an* ;inan(e
5ccounts should ha'e a control o'er 'arious recording points in the entire process from
procurement to .nished good store room.

!estion No" 1= # Mar$s" 1 % - &'ease ()oose one
5)i() of t)e fo''o,in- are t)e eCam1'es of &rimary so!r(es@
Commentaries( re'iew articles and literature re'iews
%irectories( 9uideboo*s( manuals( Chronologies
Inter2ie,s6 s!r2eys an* 9e'*,or$
8one of the
1-"2
Some e,amples of primary sources6
!. Scienti.c 7ournal articles reporting e,perimental research results
:. /roceedings of +eetings( Conferences.
. $echnical reports
;. %issertations or theses <may also be secondary=
>. /atents
?. Sets of data( such as census statistics
7. &or*s of literature <such as poems and .ction=
@. %iaries
A. 5utobiographies
!B. Inter'iews( sur'eys and .eldwor*

!estion No" 20 # Mar$s" 1 % - &'ease ()oose one
An information system t)at a!tomati(a''y -enerates re1ort on re-!'ar +asis an* are
not !se* to monitor
in1!t or a(ti2ities is (a''e*"
O1en 'oo1 system
Closed loop system
Closed end System

&-"20

70301 O1en-Doo1 System
$he determinant factor is in an open loop system is that the
information from the system not used for
control purpose. $his is done by using the output to generate
feed bac* for control purposes.
$he output is not coupled to the input for measurement.
Cence the components of open loop system do not include
control and feedbac* mechanism due to
non"e,istence of internally de.ned ob7ecti'es. $hat is(
o Input
o /rocess
o Output

ECam1'e
5n information system that automatically generates report on
regular basis and are not used to monitor
input or acti'ities.

!estion No" 21 # Mar$s" 2 %
En'ist t)e ty1es of mo*e's !se* in DSS0
Page 48
Ty1es of Mo*e's Ese* in DSS
Physical Models
Narrative Models
Graphic Models
Mathematical Models

!estion No" 22 # Mar$s" 2 %
5)y 1rototy1es are !se*@
Page 100
5)y 1rototy1es are !se*@
In many felds, there is great uncertainty as to whether a new
design will actually do what is desired. New
designs often have unexpected problems. prototype is built
to test the function of the new design before
starting production of a product. !uilding the full design is
often expensive and can be time"consuming.
prototype allows manufacturers to rapidly and inexpensively
test the parts of the design that are most li#ely
to have problems, solve those problems, and then build the
full design.

!estion No" 23 # Mar$s" 3 %
Fario!s (onsi*erations nee* to +e $e1t in min* ,)i'e *e9nin- 1arameters for
*esire*
o!t1!t in system *esi-nin-0 5)at s)o!'* +e t)em@ I*entify any t)ree0
!estion No" 24 # Mar$s" 3 %
Dist any t)ree +ene9ts of CRM0

>ene9ts of CRM
Maintains and enhances customer base
$ncourages customer loyalty
Gaining more customers% wallet"share
&he more e'ective a company(s customer retention and
defection management strategy, the
less they need to plug the gap with new customers, who are
expensive to recruit.
)*M help in establishing communication to encourage
customers to share information about
their
+abits,
&astes and preferences
Interests in )o%s brand extension initiatives
!estion No" 25 # Mar$s" 5 %
Dis(!ss *i:erent ty1es of 1ro+'ems ,e fa(e* in *e(ision ma$in- 1ro(ess@
Page 69 (May be u get better answer from the book )
Ty1es of &ro+'ems
Nature of problem determines the approach to decision
ma#ing to be followed to solve it. &here are three
broad categories.
, Str!(t!re*- .ell"structured problems are constrained
problems with convergent solutions that engage the
application of a limited number of rules and principles within
well"defned parameters.
, Enstr!(t!re*- Problems possess multiple solutions,
solution paths, fewer parameters which are less
manipulate able, and contain uncertainty about which
concepts, rules, and principles are necessary for the
solution or how they are organi/ed and which solution is best.
G Semi-str!(t!re* 0 a gray area lies between the structured
and unstructured range. +ere part of the
decision can be specifed allowing for certain factors out of
control.

!estion No" 28 # Mar$s" 5 %
Dis(!ss System Ana'ysis in t)e 'i-)t of t)e fo''o,in- 1oints"
10 A te()ni7!e to ma1 t)e system !n*er st!*y0
20 To *ri'' *o,n into t)e 2ario!s as1e(ts of t)e +!siness 1ro(ess ,it)o!t 'osin- si-)t
of t)e (om1'ete system0