SUSAN GORDON, ESQ.

www.linkedin.com/in/susangordon1 Orange, CA 92867 (714) 322-0731 susan@ebcbenefit.com

DIRECTOR OF BENEFITS
Employee benefits consultant for U.S. and International programs. Health Care Reform expert
with full process skills, including strategy, design, compliance and communications. Generate
significant savings in annual outsourced consulting fees.
Legal expert in ERISA, PPACA, HIPAA, COBRA, FMLA, GINA, etc. and related Federal/State
laws, i.e. ADA, ADEA, FLSA and Title VII.
Communications expert, designing programs for clients including Walt Disney Company,
Toshiba, IHOP, Western Digital, Pacific Life and Litton Industries. Target employee audiences
up to 20,000.
Compliance leader with systematic approach that identifies and repairs potential breaches
and cauterizes the blood loss from existing breaches. System based on tapping network of
government contacts and formulating arguments to evidence employer good faith. Minimizes
or eliminates penalties, which can total up to $1.5 million.
Expert witness for employment lawsuits, testifying for both employer and employee.
Deposition testimony for corporate client with 12,000 employees led to settlement of wage &
hour class action, saving employer litigation costs projected at approximately $200,000.
Skilled at crafting benefit programs which reduce costs and increase productivity. Master in
the art of delicately balancing corporate and financial goals with compliance constraints and
employee well-being.
CAREER EXPERIENCE

EMPLOYEE BENEFITS-CONSULTING, LLC Orange, CA 2010-Present
www.ebcbenefit.com
Global Director of Benefits
Current corporate client base up to 12,000 employees. Consult on health, wellness, retirement,
work/life, insurance, disability, time-off, leaves of absence, voluntary and incentive benefits.
Key Projects:
Conducted benefits analysis and integration for U.S. and 15 countries, following acquisition.
Designed enhancements to international government benefits, increasing competitive industry
ranking. Designed change management strategy and employee communications for client with
3,000 employees and revenue of $1.4 billion.
Created HIPAA privacy and HIPAA/HITECH security compliance manuals and operational
procedures for client RFP regarding post-doctoral health benefits. Resulted in acquisition of most
prestigious account in higher education market sector.
Designed Wellness Program Compliance system to meet PPACA legal requirements, including nine
Federal laws, tax regulations and State use laws. Formulated employer arguments and defenses
for existing non-compliance issues to withstand Department of Labor and/or IRS audit
investigation.
FRESH START BAKERIES Brea, CA 2008-2009
Benefits Manager
Managed self-funded medical plan, dental & vision, short and long-term disability, AD&D, life
insurance and retirement benefits for group of five companies with 2,800 employees.
Led annual health care renewal, negotiated with brokers, and prepared presentation to senior
management, calculating 1, 3 and 5 year projected cost-savings due to adding consumer-directed
Health Savings Account.
Co-authored Evidence of Coverage documents with healthcare carrier.
SUSAN GORDON, ESQ. Phone: (714) 322-0731 Page 2


ALLIANCE IMAGING Orange, CA 2006-2008
Senior Benefits Specialist
Implemented Health Reimbursement Account for 2,400 employees. Designed multi-media
communications campaign which launched 6 months prior to plan effective date. Trained
managers in 49 states on presentations to employees. First year participation rate 18%.

NATIONAL MARKETING SERVICES Laguna Hills, CA 2003-2006
Human Resources Manager
Managed national sales call center. Designed online training program, resulting in 30% increase
in sales.
Redesigned benefits and compensation incentive plans to motivate and retain workforce with
average age of 29. Reduced turnover by 22%.

SPECIALIZED BENEFITS COMMUNICATIONS Orange, CA 1990-2002
President & Founder
Selected to design employee orientation presentation of health and welfare benefits for Disney
University training center.
Created Introduction to Health, Life and Disability Plans seminar for visiting Japanese
management at Toshiba. Clients included Pacific Life, Litton Industries, Hunt-Wesson Foods and
Sumitomo Bank.
EDUCATION & CERTIFICATIONS
CORNELL UNIVERSITY Ithaca, New York
Bachelor of Arts in Political Science (Deans List)

HOFSTRA LAW SCHOOL Hempstead, New York
Juris Doctorate (Court Competition honors)

ADMISSION: State Bar of New York

CERTIFICATION: Certified Corporate Wellness Specialist

SPEAKING
ENGAGEMENTS: Azusa Pacific University Graduate HR Program
Labor & Employment Law Conference
Client Benefits Compliance Symposiums