The banking is one of the most highly competitive sectors of India.

With globalization,
modernization and advancement of technology in banks stress has become unavoidable.
Employees find it very difficult to cope with frequent change of jobs and roles becomes more
stressed out. This research paper aimed at finding the underlying reason behind stress and how
employee cope with daily stress. The banking like other services has become very competitive in
India. The researchers chooses the topic as HR of banking should not find any problem in
working and with much stress performance of employee decreases and in turn effect
Organization. With increased competition employee stress increases. Every employee wants a
luxurious life, high income and promotion which increases stress. The study was conducted
among various nationalized bank of Indore with sample size 50. The research used percentage
analysis to analyze and explain results and objective of research. The study found poor quality of
work puts stress on them. The numbers were shocking with 50 % employee think they were
overloaded and 44% feel stressed out for underperformance. 38% were ready to sacrifice daily
household responsibility by obeying order of their boss while 24 % cited household problems for
stress. Only 48% feel existing strategies of bank is useful. As majority of employee feel stressful
the bank should try to eliminate stress so that employee can increase its productivity and
efficiency. The bank can employ five days of work and arrange YOGA and meditation for its
employee. In sum these positive steps taken by bank could reduce employee stress. The study
has some serious limitation which has not been explored with sample size of 50 is quite small.
The sample is based on Indore and for nationalized bank. The Employee were not eager to fill
the questioner as they were very busy. The personal bias of e employee if bank cannot be ruled
out.
The study designed an effective stress management program for Northwestern University by
highlighting the following problems like quantify the level of stress for Top management, middle
management and Rank and file. The study also related job position and stress level. The research
employed descriptive correlation design. The sample size was 100 (70 faculty and 30 staff), 15
deans and heads of various department and specifically 3 vice-president and staff for year 2007-
2008. The primary source of gathering information was standard questioner distributed to the
sample of 150 Rank and file, 15 middle level manager and 4 top level management. The Pearson
r was used to link job stress to age, gender, income and number of family member. The
parameters of job stress and job position was analyzed using chi square. Weighted mean was
used to quantify level of stress. The research result gave Normal stress to top level employee
strained stress to middle level manger and balance for support staffs. Finally the research pin
pointed that age, gender, income and number of family member has not correlation to stress,
however job stress has positive correlation to job position where middle level manager suffers
The research concludes that middle level manager receive maximum stress as they have to
maintain interaction between top level management and rank and file employee.
The research identified multiple stress placed on Law Enforcement officer in todays society. In
doing the daily duty officer and officers family faces stress related issues. The research paper
encompassed the issue of how stress effects there close ones and family. The research used
standards formats of paper, magazine and internet for reference. Research included that high
percentage of police officer are divorced. Police officer are stress by many things like their
bosses, colleague and citizen in large. Police officer are also stress by different factors like poor
pay, erratic sleeping habits due to nature of the work and conflicts with family and friend. The
research article proved that developing an education program and regular counseling will help to
tone down stress. The research takes into standard that some amount of stress will be there but in
reaching out to them with proper personal counseling stress can be reduced. The anonymity
should be kept in counseling. The sample and conclusion is based Madison Heights Police
Department. The study recommended these following things to remove or prevent stress like
there is no punitive measures if a police seeks counselling, all information must remain
classified, and there should be other ways to deal with circumstances.
The research aimed at measuring work life stress and the student learning experience. The study
was aimed in replicating a study done by Harper (1994). The original study coincided with some
changes in the institution as the institution was awarded University status in 1992. The new study
was used to measure the effect of stress on Scottish Higher Education Institute (SHEI). Since
1994 the institution has embraced the practice of stress denouncing personal management
program. The institute also got a structural change of relocation to several changes in others. All
the departments were effected with this change to some extent. The system was changed as more
emphasis was given to improve the quality of teaching by changing teaching system and
procedure. Like online revisions and computer presentations. The previous methodology used
was standard questioner which was given to members of academic staff (lecturer and senior
lecturer in SHEI in 1994. The follow up research 2003 used the same questioners were used to
cover background, attitude and support from colleague and perceived level of stress.Quantitives
techniques like frequencies cross tabulation and test of significance were used. On qualitative
front content analysis was used. The finding of the study. The result showed that 76.6% of the
respondent put undue pressure on themselves the majority of respondent suggested less stress
due to organizational change in 1994 but still 55.7 % put stress to be considerable or extreme.
The conclusion of the research was changes in SEI since 1994 were mildly beneficial
nevertheless there was no room for compliancy in dealing with subject.
In the 1990s India developed its capability as a major force in software engineering and IT/ITIS.
Presently Indian information technology employs more than 1 million of employee and provide
indirect employment to quarter million. Due to globalization the employee stress has magnified
and in ages of cut throat completion is very difficult to eliminate stress from our life.
Common stress symptoms are tension, irritability and inability to concrete. Stress is a condition
when a person perceived that demand and supply exceeds personal and social resources. For
example take the formula S= P>R i.e., stress occurs when the pressure exceeds the resources.
Stress is our body's way of responding to any kind of demand. It can Journal of Information
Technology and Economic Development stress can be caused by both good and bad experiences.
When people think that they are stressed by something going on around them, their bodies
responds by releasing chemicals into the blood. These chemicals aids people more energy and
will power, which can be a good thing if their stress is caused by physical danger. But there are
cons to it that, if their stress is in response to something emotional and there is no pathway for
this extra energy and strength.
According to Vasudha Venugopal, (2010), an large number of Software professionals have been
finding it hard to handle emotional stress, according to experts. An occupational hazard,'the
stress related to work needs to be addressed with priority. To live a life , adjusting to stress and
striving for mental health welfare should considered for all and not stamped as a lifestyle
problem of the IT industry. For example the Post-recession, employees feel pressured to perform
well. Regular typical occupational problems such as wrist problems due to constant handling of
the mouse, slip disc and eye fatigue are common now. But handling stress is linked to improved
performance and confidence, but eventually, takes a major toll on his health. As if to
acknowledge the prevalence of high levels of stress among employees, many software
companies have special cells that provide counseling to their employees who face difficulty to
cope with the environment. Companies are also trying to help employees combat stress better.
Companies such as Infosys, Tata Consultancy Services, Cognizant and Wipro have regular
breaks intended to help the employees strike a good balance between professionalism and life.
Stress has become more dominant due to social effects and life style changes. In order to adapt
reactions to stress, physical mental and behavior changes occurs. Even though stress destroys
brain cell, moderate amount of stress encourages ignites inspiration and latent talent capabilities.
This study tries to capture silent problems by name of stress like divorce, harassment and onset
of various diseases. The study focuses on stress faced by IT employees because highly focus
targets and pressured results. The research also claims that stress can be beneficial and
productive. The sample size taken by survey is 200 IT employee in and around Hyderabad .Some
of the methods recommend by program are stress management program, support organization
and spiritual programs. The objective of the research was to study the stress on IT companies and
locate effective stress control strategy. The results of study found stress effect on body, mind,
behavior, and emotions. The study identified stress coping strategies at organizing level like
stress management programs, physical activities, stress audit, life style modification prorgram,
finding triggers and stressors, supportive organization, stress counseling program and spiritual
programs. The study was limited to Hyderabad so its data cannot be extrapolated. Stress issue
has become job hazards for IT personal which needs to be addressed with priority. Hence the
need to address the issue is increasing and at organizational level TCS, Infosys and cognizant are
implementing stress controlling program. Having more macroscopic vision of life and positives
will help to reduce stress.

Articles Bibliography
Harish Shukla, Ms. Rachita Garg a study of stress management among the employee of
nationalized bank, Voice of Research, Vol. 2, Issue 3
http://www.voiceofresearch.org/doc/Dec-2013/Dec-2013_20.pdf .
Eric S. Parilla, Level of stress experienced by NWU employees: Towards developing a
stress management, Asian journal of Management Research ISSN 2229 3795

http://www.ipublishing.co.in/ajmrvol1no1/voltwo/EIJMRS2067.pdf

Sergeant Corey Haines,Police stress and the effects of family, An applied research
project submitted to the Department of Interdisciplinary Technology as part of the School
of Police Staff and Command Program September 19, 2003
http://www.emich.edu/cerns/downloads/papers/PoliceStaff/Shift%20Work,%20%20Stress,%20%2
0Wellness/Police%20Stress%20and%20the%20Effects%20on%20the%20Family.pdf

Anne Stevenson, Sarah Harper Workplace stress and the student learning experience,
Quality Assurance in Education, Vol. 14 No. 2, 2006
http://www.qou.edu/arabic/researchProgram/eLearningResearchs/workplaceStress.pdf

Uma Devi .T,A Study on Stress Management and Coping Strategies With Reference to
IT Companies, Journal of Information Technology and Economic Development 2(2)
http://www.gsmi-ijgb.com/Documents/V2%20N2%20JITED%20P03%20-
Uma%20Devi%20%20T%20-Stress%20Management.pdf


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